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Fintech Insider Podcast by 11:FSNews: Monzo slapped with bumper fine, Robinhood stands strong on tokenisation, and will TSB vanish from the high street for good?At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting.
👉 Learn more at 11fs.com/ventures
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About this episode:
Host Laura Watkins, Director of Media and Marke...2025-07-141h 07
Not What I ExpectedInside the Mind of a Modern MLRO with Scott NewbyIn this episode of Not What I Expected, Liam Chennells sits down with Scott Newby, Chief Compliance Officer and MLRO at Shieldpay. Scott takes us on a candid journey from hotel management and rugby dreams to leading compliance and fraud teams in banking and FinTech. He shares real-world lessons from high-risk roles, managing fraud, and rebuilding after a major FinTech collapse. With stories about presenting to regulators, chasing bad actors, and balancing compliance with commercial ambition, this conversation reveals the human side of financial crime prevention—and why showing your workings really matters.👉 Enjoyed this...2025-04-2446 min
PayPod: The Payments and Fintech PodcastMaking Complex Transactions Simple with Sophie Condie of Shieldpay Episode Topic: In this episode of PayPod, Sophie Condie, COO of Shieldpay, delves into the intricacies of the legal and professional services industry's payment landscape. Discover how Shieldpay is revolutionizing complex transactions, enhancing efficiency, and providing security in the legal sector's payment operations. Lessons You’ll Learn: During this episode, you'll gain insights into the unique challenges faced by the legal and professional services industry when it comes to complex transactions and payment management. Explore the impact of cybercrime, the complexities of holding client funds, an...2023-10-2631 min
ShieldcastEugene Bourke in conversation with Pete Janes on innovation in B2B paymentsMatercard's Eugene Bourke, Executive Vice-President of Global Partnerships and Segments and Shieldpay's Founder and Group CEO, Pete Janes, join Claire Van der Zant, Director of Strategic Partnerships at Shieldpay for a fire-side chat focusing on B2B payments, as well as discussing Mastercard and Shieldpay's journey together to date. Eugene Bourke is Executive Vice-President of Global Partnerships and Segments at Mastercard.Eugene is EVP, Mastercard Global Partnerships & Segments. In this role Eugene is responsible for leading Mastercard’s global relationship with HSBC, scaling global business partnerships in new segments, as well as...2023-10-2436 min
AI Lawyer Talking TechAI Revolutionizing the Legal Industry: Insights from Legal Technology NewsWelcome to today's episode of "AI Lawyer Talking Tech," your daily review of the latest legal technology news. In today's episode, we dive into a range of fascinating topics shaping the legal industry. From the impact of generative AI in law firms to the challenges and benefits of AI adoption, we explore how artificial intelligence is transforming legal practices. Stay tuned for insights on shifting wage laws, privacy regulations, and the role of AI in enhancing legal services. Join us as we navigate the exciting world of legal technology advancements.
Retailers and legal experts...2023-10-1226 minShieldcastMelina Efstathiou on leading an in-house litigation technology functionHead of Litigation Technology at Eversheds Sutherland Melina Efstathiou joins Shieldpay's Daniel Dunne to discuss the role of an in-house legaltech team, technology adoption in law firms and key uses and trends in emerging tools such as artificial intelligence (AI). Melina Efstathiou is the Head of Litigation Technology at Eversheds Sutherland. Melina joined the firm in August 2019, bringing with her over 10 years’ experience in the legal technology sector. Her remit includes building on the firm’s existing suite of technology solutions for disputes and investigations work.Before joining Eversheds Suther...2023-10-1240 min
Leaders In PaymentsAndrew Hawkins, CEO of ShieldPay | Episode 245In this episode we take a deep dive into the world of high-value, complex B2B payments with our guest, Andrew Hawkins, CEO UK & Europe for ShieldPay. He's here to show us how ShieldPay is revolutionizing the payments industry with solutions aimed at reducing manual processes and risk. Hear about his exciting journey, from dabbling in technology in his early years to becoming the CEO of a leading fintech company. As you listen, you'll learn about the innovative services they offer, including enabling mergers and acquisitions and capital markets, and how they aim to continue growing and progressing.2023-08-0233 min
FinTech's DEI Discussions – Powered by Harrington StarrThe DEI Discussions #TalentofFinTech | Andrew Hawkins, CEO, UK and Europe at ShieldPayJoining Nadia on this episode of The DEI Discussions is Andrew Hawkins, CEO, UK and Europe at Shieldpay. In this episode, we get an insight into how Shieldpay has built a diverse team such as, actively listening to employees' feedback and valuing perspectives beyond leadership. Their focus is on creating a safe and inclusive environment where employees can thrive and succeed. Andrew acknowledges that leadership plays a vital role in creating an inclusive environment and emphasises their responsibility in this regard. And how there should be more role model leaders to...2023-07-2524 minFinTech's DEI Discussions – Powered by Harrington StarrThe DEI Discussions #TheAdvocateSeries | MoneyThe DEI Discussions is delighted to bring The Advocate Series: conversations that tackle some of the real issues in the workplace that hold us all back.In the second episode of this exclusive series, we gather industry experts to discuss money. Joining Nadia is:- Isabel Pitt, Product Director at Shieldpay- Will Marwick, CEO at IFX Payments- Neha Mittal, VP Europe at Viola CreditAsking for a pay rise, understanding benefits and bonuses, negotiating a salary when starting a new role: all often tricky, sometimes awkward, conversations....2023-05-1704 minShieldcastMatt Green on the developing blockchain litigation marketMatt Green, Blockchain Litigation Lead at Shoosmiths, joins Shieldpay's Daniel Dunne to explain the complex blockchain market, what is happening on the global stage and the role lawyers play in recovering digital assets.Matt Green is the Blockchain Litigation Lead at Shoosmiths. Matt is a qualified solicitor with an initial interest in intellectual property and technology law. Now, he has a dedicated practice servicing businesses utilising blockchain technology, recovering crypto assets, and advising on copyright and trademarks. In 2019, he set the precedent in common law jurisdiction worldwide that crypto assets are pr...2023-05-0934 minShieldcastLara Melrose on navigating the litigation funding marketLara Melrose, Litigation Finance Portfolio Advisor at Orchard Global, joins Shieldpay's Daniel Dunne to clarify what the litigation funding engagement looks like for law firms, provide her advice for legal teams navigating the market, and explore what is happening in the UK and globally for this fast-growing area of financing.Lara Melrose is a Litigation Finance Portfolio Advisor at Orchard Global.Prior to joining Orchard Global in 2020, she was a Managing Associate at Mischon de Reya LLP in their litigation practice, where she handled complex and high value commercial and financial disputes. Previously...2023-03-3036 min
The GC CallConstituting the Board, with Nick OgdenWe’re joined today by Nick Ogden to discuss corporate governance, specifically the role of the Board of Directors. Nick is a serial entrepreneur, having founded WorldPay back in 1995 as the first internet payment service to guarantee worldwide payments; since then he founded ClearBank in 2014, RTGS Global in 2019 and 54Knots Limited in 2021. Nick also sits on multiple boards including ING-backed Funding Options, Visa-backed ShieldPay and Geidea, a Gulf Capital Portfolio company.2023-03-2030 minShieldcastAlicia Alinia and Rich Hill on how working for a purpose-led law firm impacts talent, client service and operationsPogust Goodhead's Global Chief Operating Officer, Alicia Alinia, and Chief Technology and Marketing Officer, Rich Hill, join Claire Van Der Zant, Revenue Director of Shieldpay for a conversation focusing on how cutting-edge law firms such as Pogust Goodhead are innovating and defying the status quo in all aspects of what they do, driven by their strong ethos and being a purpose-led law firm. Alicia Alinia is Partner and Chief Operating Officer of Pogust Goodhead and has over 20 years of experience in the legal sector. Alicia serves on the firm’s Global Board and provides leadership an...2023-01-2436 minShieldcastJames Varga on the future of claimant account verificationFounder and CEO of DirectID James Varga discusses the power of open banking to streamline the class action claimant bank verification process and how Shieldpay and DirectID have partnered to support the first use case for group litigation settlements. Note: This is a rerelease of a recent webinar we hosted. James Varga is the CEO & founder of DirectID, a global credit & risk platform providing open banking data to decision-makers.Since 2010, James has relentlessly pursued the opportunity to use open banking as the foundation for a streamlined credit & risk process t...2022-11-1536 min
ShieldcastClare Ducksbury on the role technology plays in class action claimsFounder and CEO of Case Pilots Clare Ducksbury joins Shieldpay's Daniel Dunne to discuss the role technology plays in the class action claims process, touching on the importance of collaboration with law firms and how putting the claimant first is absolutely paramount to managing a successful case.Clare Ducksbury is the Founder and CEO of Case Pilots, an acclaimed provider of claims administration services. Prior to Case Pilots, Clare set up and managed the Claims Resolution Tribunal for Holocaust Dormant Bank Accounts in Switzerland and spent 10 years as a Partner at Forensic Risk...2022-10-2732 min
Rise FinTech PodcastFounders Coffee Club - Collaborating with corporatesThis month, we’re excited to be releasing a special episode of Founders Coffee Club which we recorded live at the London Techstars Startup Week. Our host Daisy Hopkins spoke with 3 amazing speakers within the FinTech community; Peter Janes, CEO and Founder of Shieldpay, Julianne Flesher, CEO and co-founder of Nossa Data and Rafa Plantier, Head of UK and Ireland at Tink. We discussed the concept of collaborating with corporates, including the pathway to working with corporates, some of the benefits and challenges or corporate collaboration, and best practices for building corporate relationships.2021-10-2944 min
ShieldcastEliot Benzecrit on why contracts are enablers, not blockersCo-founder of Avvoka, Eliot Benzecrit, discusses the importance of data in contracts, whether automation tools should aim to co-exist with Microsoft Word and how to achieve interoperability of legaltech platforms.Eliot Benzecrit is the Co-founder of Avvoka, the next-gen document automation tool. Prior to starting Avvoka in 2016, Eliot was a corporate M&A lawyer at Slaughter and May, in London. In this Transaction Management episode of Shieldcast, Eliot and Geoff discuss: The disconnect between the knowledge of the precedent and what's actually in generated deal documentsWhether lawyers should le...2021-07-2732 min
The Legal Genie PodcastPayments Entrepreneur with Geoff Dunnett of Shieldpay - Episode 18In Episode 18 of the Legal Genie Podcast, your host, Lara Quie, is in conversation with Geoff Dunnett. Geoff is Managing Director and part of the founding team at Shieldpay, a payment solutions fintech company. Geoff is a qualified solicitor and practised as a Project Finance lawyer at Milbank, Tweed, Hadley & McCloy LLP and Mayer Brown International LLP, before working as an independent legal consultant to start-ups and as a Business Associate for the Techstars-Barclay’s tech accelerator. Geoff has led the business and product development of Shieldpay's award-winning Third-Party Managed Account and Corporate Escro...2021-07-0936 min
ShieldcastJack Shepherd on the transition from legal practitioner to legal technologistLegal Practice Lead at iManage, Jack Shepherd, discusses his experiences making the jump from practicing lawyer to building legaltech products and offers his key pieces of advice and learnings on product development, collecting data and how to incentivise lawyers to adopt new tools.Jack Shepherd combines his knowledge of legal technology with his experience working as a restructuring lawyer at an international law firm. He has a focus on the processes lawyers do in their day-to-day working lives, and how technologies and processes can feed into these and actually become adopted on the ground. He...2021-07-0937 min
ShieldcastRichard Mabey on how legaltech is enabling lawyers to do higher value impactful workCo-founder and CEO of Juro Richard Mabey discusses the importance of developing and iterating product features as well as the driving factors for behavioural change in the legal sector. Richard Mabey is co-founder, CEO at Juro - the all-in-one contract automation platform. Richard trained as a corporate lawyer with Freshfields before an MBA at INSEAD and a product role at LegalZoom. He's a Fellow of the RSA, an alum of the Georgetown Leadership Seminar and a Non-Executive Director of Bright Blue.In this Transaction Management episode of...2021-06-2932 min