Shows
MLOps.communityProduct Engineering for LLMs // LLMs in Production Conference Part III // Panel 2// Abstract
A product-minded engineering perspective on UX/design patterns, product evaluation, and building with AI.
// Bio
Charles Frye
Charles teaches people how to build ML applications. After doing research in psychopharmacology and neurobiology, he pivoted to artificial neural networks and completed a PhD at the University of California, Berkeley in 2020. He then worked as an educator at Weights & Biases before joining @Full Stack Deep Learning, an online community and MOOC for building with ML.
Sahar Mor
Sahar is a Product Lead at @stripe with 15y of experience in product and engineering roles. At Stripe, he leads the adoption of LL...
2023-11-2431 min
LARVOL & FriendsGenerative & Conversational AI with Shyamala Prayaga (E.12)In this episode of "LARVOL & Friends", join Bruno Larvol and Shyamala Prayaga, an expert in generative and conversational AI, as they dive into the fascinating world of AI technology. The conversation revolves around the capabilities and applications of generative and conversational AI in various fields. Prayaga sheds light on how these advanced AI techniques can create realistic and human-like text, enabling tasks like generating creative content, virtual assistants, and chatbots. Gain an insight into the evolving landscape of AI and its impact on industries ranging from customer service to content creation, as this episode offers a captivating g...
2023-05-3127 min
Wake Up: The Truth About AlexaEpisode 10: Shyamala PrayagaAs a product manager for the Autonomous Digital Assistant, Shyamala currently leads the company-wide Ford's Autonomous Digital Assistant innovation for voice and chatbots by owning the roadmap and overall vision and working with cross-functional teams to bring that vision to reality.
She is a self-driven evangelist for UX and voice technology and recognizes the societal and cultural benefits of voice tech evolution. She possesses the insight and knowledge that comes with experience and leadership from her technical, development, and design roles. Her design and research work is presented nationally and internationally to general and field-specific audiences, and s...
2021-11-2940 min
The Sonic Voices MulticastEpisode 1: The Pilot MulticastThis is the pilot episodes of The Sonic Voices Multicast, a monthly podcast that lets listeners hear what several pioneers in the field of human language technology, voice first, audio, sonic branding, and other adjacent specialties, are up to. Each pioneer will speak for about 1 to 3 minutes to fill in the audience on what they are doing and thinking about as they push forward with building for a new emerging Sonic world.
The speakers this month are:
Ahmed Bouzid, Benjamin McCulloch, Deborah Dahl, Diana Deibel, Emily Banzhaf, Jim Kennelly, Jodi Krangle, Julia Anderson, Kane Simms, L...
2021-08-3136 min
Sound in MarketingEpisode 79- What Is Voice Design (Part Two)What Is Voice Design (Part Two) with Shyamala Prayaga of the Digital Assistant Academy. We talked about the definition of conversational design, dialects, and pronunciations, and how designing voice “takes a village”.
To learn more about sound in marketing, check out some cool resources, take some awesome courses, and join a cool community, go to www.soundinmarketing.com. If you’re a brand that needs help navigating the soundscape, want to get a more specific assessment of options and trends in sound or voice first or looking to create some custom and curated sound, go to www.dreamrpr...
2021-07-2016 minSound in MarketingEpisode 78- What Is Voice Design (Part One)What Is Voice Design (Part One) with Shyamala Prayaga of the Digital Assistant Academy. We talked about creating natural conversation, how a good interface isn’t noticed, connection and experience, and too many options in voice assistance must be carefully assessed.
To learn more about sound in marketing, check out some cool resources, take some awesome courses, and join a cool community, go to www.soundinmarketing.com. If you’re a brand that needs help navigating the soundscape, want to get a more specific assessment of options and trends in sound or voice first or looking to create...
2021-07-1316 minSound in MarketingEpisode 75- Season Three RecapWelcome to the Season 3 wrap up of the Sound In Marketing podcast. I’m your host Jeanna Isham, owner and founder of Dreamr Productions and Sound In Marketing Learning. I create, consult, and educate brands and individuals on the power of sound in marketing.
Clips from my Season 3 interviews are as follows: Jay Kapadia of GM (00:58), Roger Kibbe of Viv Labs (02:16), Shyamala Prayaga of Digital Assistant Academy (04:27), Steve Williams, former VP of Post Production Services at Universal (05:55), Arafel Buzan and Mike Schulte of Mindshare’s NeuroLab (07:34), Audrey Arbeeny of Audiobrain (08:33), Jon Stine of the Open Voice Network (09:07), and Miya...
2021-06-2212 min
Innovative Interactions by Resemble AIVoice Tech Evolution for Self Driving Cars with Shyamala Prayaga at FordThis episode’s special guest is Shyamala Prayaga, the Product Owner Digital Assistant at the Ford Motor Company as well as the Founder of the Digital Assistant Academy and the Founder of the Women in Voice Michigan Chapter.
She's very active in the Voice AI community as well as conversational design, having a vast background in UX and design.
At Ford, she leads the company-wide Autonomous Digital Assistant innovation for voice and chatbots by owning the roadmap and overall vision and working with cross-functional teams to bring that vision to reality.
In this po...
2021-06-0929 min
The Future is SpokenSonic Branding in VoiceHello and welcome to the 'Future is Spoken' produced by the digital assistant Academy. In Today's episode, Shyamala Prayaga speaks with Maikel Van Der Wouden about the Sonic branding in Voice Design.Maikel van der Wouden, a highly passionate audiophile, and design engineer has a lot of experience developing voice branding strategies and audio assets for prestigious clients, including fortune 500 companies, across various industries.Tune in now!Conversation Highlights:[00:00:46] Maikel's background as an Audio engineer working on Sonic branding. [00:03:08] Sonic branding connects users to the b...
2021-06-0842 min
The Future is SpokenVoice in EducationHello and welcome to the 'Future is Spoken' produced by the digital assistant Academy. In Today's episode, Shyamala Prayaga speaks with Julie Daniel Davis about the Voice First Usecases for FinTecin Education.A former accountant turned educator, Julie Daniel Davis enjoys thinking about innovative ways to enhance education and then making them happen. 15 years in the k12 setting, with the last role being Director of Instructional Technology and Innovation, led to being an educational consultant, advocate for voice technology use in education, and an adjunct Edtech professor at UT Chattanooga. Julie is striving to meet the individual...
2021-05-2855 min
The Future is SpokenVoice First Use Cases for FinTechHello and welcome to the 'Future is Spoken' produced by the digital assistant Academy. In Today's episode, Shyamala Prayaga speaks with Rana Gujral about the Voice First Usecases for FinTech.Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an enterprise software company that excels at distinguishing behavioral signals in speech data with its proprietary deep learning technology. As a thought-leader in the AI/technology space, he often leads keynote sessions and joins panel discussions at industry events such as World Government Summit, VOICE Summit, The Next Web Conference...
2021-05-1846 min
The Future is SpokenCurrent and Future Trends of Conversational AIHello and welcome to the 'Future is Spoken' produced by the digital assistant Academy. In Today's episode, Shyamala Prayaga speaks with Bret Kinsella about the Current and Future Trends of Conversational AI.Bret is the founder, CEO, and research director of Voicebot.ai. He was named commentator of the year by the Alexa Conference in 2019 and is widely cited in media and academic research as an authority on voice assistants and AI. He is also the host of the Voicebot Podcast and editor of the Voice Insider newsletter.Tune in now!
2021-05-1150 min
The Business Simplicity PodcastDigital Assistant Academy with Shyamala PrayagaEveryday Entrepreneur Everywhere conversation with Shyamala Prayaga, the Founder of the Digital Assistant Academy, from the United States.Shyamala shares her vision of the future which is, “when the vehicle becomes the driver, a voice becomes a companion.” She is the founder of the Digital Assistant Academy and the lead for voice assistants in autonomous vehicles for a major automotive manufacturer. After discussing the emerging trends in the voice industry, we go meaningfully into how voice assistants and other technologies can be life-changing for people with disabilities. This conversation is part of the Open Voice Network series.
2021-05-1030 min
The Future is SpokenEvangelizing and Testing Voice ApplicationsHello and welcome to the 'Future is Spoken' produced by the digital assistant Academy. In Today's episode, Shyamala Prayaga speaks with Nicholas Sawka and Benjamin Falvo from Voice Spark about Voice Evangelism and testing.Nicholas was recently brought on at Wanderword as their Chief Evangelist. Nick will represent Wanderword in the US in sales, networking, gathering product testers, and improving the use/onboarding of Fabula, Poptale and entertainment production.Nick found his passion for Alexa back in 2015 when she was first released and was part of the device's initial Beta program. In 2017 he made the...
2021-05-0450 min
The Future is SpokenDesigning for Empathy in Conversational AIEmpathy is the first step to design any product because it is a skill that allows us to understand and share the same feelings that others feel. Through Empathy, we can put ourselves in other people's shoes and connect with how they might be feeling about their problem, circumstance, or situation. When we design products with Empathy in mind, we are making them usable and helpful. In Today's episode, Shyamala Prayaga speaks with Romita Bulchandani about Designing for Empathy in Conversational AI.Several years ago, Romita Bulchandani left her corporate dream job to live her d...
2021-04-2848 min
The Future is SpokenVoice design strategy for elderly populationThe Future is Spoken presents Ryan Elza as this week's guest. Ryan Elza is Vice President of Innovation and Technology at Volunteers of America National Services. Before that, Ryan was Social Entrepreneurship in Residence for Social Connectedness at AARP Foundation and led AARP Foundation's social isolation and digital inclusion work. He has an extensive background in the social determinants of health, design thinking and civic engagement. He is a recognized subject matter expert on social isolation and voice-first design for older adults. He has been at the frontier of developing voice-first solutions for low-income older a...
2021-04-1945 min
The Future is SpokenVoice Design Strategy for KidsThe Future is Spoken presents Matthew Hammersley as this week's guest. Matthew Hammersley is the Founder and CEO of the novel effect, which uses voice recognition combined with sound effects to enhance storytime for parents, teachers and children. Matt was previously a patent attorney for various companies. During his daughter's baby shower function, an idea for bringing new technology like voice recognition to the timeless tradition of reading aloud to children and making storytelling more engaging came to his mind. That is when he quit his job to start the company no...
2021-04-1443 min
The Future is SpokenVoice Design Strategy for EveryoneThe Future is Spoken presents Susan and Scot Westwater as this week's guest. Susan and Scot Westwater are the husband-and-wife co-founders of Pragmatic Digital where they advise the world's most innovative brands that want to capitalize on the incredible opportunity Voice represents. Through their consultancy, Susan and Scot help clients solve their marketing and customer experiences problems using customer-centric approaches to plan and create useful and usable Voice experiences for their audiences. They have presented and authored several talks, workshops, articles, and ebooks focused on the role Voice technology plays in ma...
2021-04-0559 min
The Future is SpokenCollaboration in Conversation DesignThe Future is Spoken presents Daniel Suissa and Ilana Meir as this week's guest. Ilana Meir is a Conversation Designer at Facebook Reality Labs. There, she works with a cross-functional team with AR/VR technologies, namely Oculus and Portal. Ilana approaches her work with a cultural lens: first seeking to understand the cultural underpinnings of behaviour in a space and then how a new product will affect them. For her contributions to the design field and voice community, Speech Technology magazine named Ilana a "Speech Technology Luminary”.Daniel Suissa is a software engineer at Facebook Rea...
2021-03-3135 min
The Future is SpokenConversations with AIThe Future is Spoken presents Jonathan Bloom as this week’s guest. Jonathan is a Senior Conversation Designer for Google, focusing on the Google Assistant. Jon was previously the UX Research Lead for Jibo, Inc., creators of the social robot of the same name. Jon was also Senior Voice User Interface Manager for Nuance Communications, where he sat on Nuance’s Innovation Steering Committee. Over his 20-year career, Jon has designed graphic, speech, and multimodal user interfaces for robots, IVR’s, dictation software, cars, and mobile applications. Jon holds a Ph.D. in Cognitive Psychology from the New Scho...
2021-03-2450 min
The Future is SpokenStandardizing Voice ExperiencesThe Future is Spoken presents Jon Stine as this week’s guest. Jon Stine is the Executive Director of The Open Voice Network (OVN), a non-profit global association dedicated to bringing the benefit of standards to the world of artificial intelligence-enabled voice assistance. The OVN is a Directed Fund of The Linux Foundation. He brings to this role more than 30 years of global leadership in the commerce and technology industries. Jon’s retail industry knowledge was first shaped in the womenswear apparel business, as he headed sales of a well-known national brand to leading US d...
2021-03-1638 min
The Future is SpokenArt of Crafting Natural ConversationsThe Future is Spoken presents Jeff Adams as this week's guest. Jeff has been leading prominent speech & language technology research for more than 20 years. Until 2009, he worked at Nuance / Dragon, where he was responsible for developing and improving speech recognition for Nuance's "Dragon" dictation software. He presided over many of the critical improvements in the 1990s and 2000s that brought this technology into the mainstream and enabled widespread consumer adoption.After leaving Nuance, Jeff joined Yap, a company specializing in voicemail-to-text transcription. He assembled a strong team of 12 speech scientists who, within two...
2021-03-0842 min
The Future is SpokenDesigning Trustworthy Voice AssistantsThe Future is Spoken presents Elaine Lee as this week's guest. Elaine Lee is a designer specializing in artificial intelligence and machine learning, with a focus on ethical AI. She's currently a Principal Product Designer at Twilio on the AI team, and previously led the design of eBay's AI-powered shopping assistant on Facebook Messenger and Google Assistant.Starting with their own experiences, they end up discussing the building a trustworthy voice assistantTune in Now!Conversation Highlights:[00:01:32]: Elaine’s journey from Psychology to Product Design[00:02:37]: Elaine’s exp...
2021-03-0145 min
The Future is SpokenNatural Sounding Synthetic VoicesThe Future is Spoken presents Rupal Patel as this week's guest. Rupal is the Founder and CEO of VocaliD, a voice Al company that creates unique synthetic voices. Unlike conventional methods, VocaliD's award-winning technology generates high-quality, natural-sounding voices within hours, not months. They leverage cutting-edge machine learning techniques, proprietary Voice blending algorithms, and our crowdsourced Voicebank dataset to enable brands and individuals to be heard in a voice that is uniquely theirs. Vocal Id is a spin-out from her research lab at Northeastern University. She is a tenured professor in the Department of...
2021-02-2247 min
The Future is SpokenAccessibility and Inclusion in VoiceThe Future is Spoken presents Marco Pasqua as this week's guest. Marco is Co-founder of LIKE ventures and an award winning speaker and Entrepreneur.Starting with their own experiences, they end up discussing the act of accessibility and inclusion in Voice Design.Tune in Now! Conversation Highlights:[00:02:11]: 2008 Lay off which lead to a career in AccessibilityLearn Marco's journey from the video game industry to evangelizing Accessibility.During the 2010 recession, losing job opened new avenues for Marco in the world of accessibility expert, public speaking and entrepreneurship.[00:06:06] LIKE Venture a...
2021-02-1859 min
The Future is SpokenEmpathy and Inclusion in Voice DesignThe Future is Spoken presents Maaike Coppens as this week's guest. Maaike is an international Conversation Design Expert, speaker and co-author of the Voice UX Workbook. With a successful background in linguistics and UX design, Maaike found conversational design the perfect blend.Over the last couple of years, Maaike has worked with award-winning agencies, large enterprises, and innovative companies worldwide. Eager to be part of a team with an opinionated take on Conversation Design, Maaike recently joined Greenshoot Labs - a chatbot and applied AI agency in the UK - as...
2021-02-1554 min
The Future is SpokenDesigning Conversational Bots for EnterpriseThe Future is Spoken presents Greg Bennett as this week’s guest. Greg is Conversation Design Principal at Salesforce, leading the company’s first dedicated Conversation Design practice since its inception. As a linguist, Greg focuses his work on empowering businesses to create chatbots that feel natural and helpful, build user trust, and meet customer expectations for conversational behavior. Greg works with Salesforce’s Product teams, customers, and partners to tailor their conversation designs for cross-cultural differences across channels and user populations, as well as how to effectively express personality or conversational style.
2021-02-0856 min
Voice Spark Live (Alexa & More)32 Voice Spark Live W/ shyamala prayaga!🔊 ⚡ Voice Spark Live FEB 4th 9PM EST 🔊 ⚡ Our sponsor: WitlingoOur Contest:Coming @U #Voicespark Live AJ(@soundmasteraj), Ben(@benjaminfalvo) & Nick(@ASR_Podcast) will discuss the digital assistant academy with shyamala prayaga (@DigitalAssist11 @sprayaga). #alexa #voicefirst #freevoiceevents 🔊 ⚡ ⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎----- Subscribe to Voice Spark Alexa & More https://bit.ly/310VmaH Do Not Forget To Like and Share videos and Explore the channel ⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎---⁎------⁎⁎------⁎⁎⁎------⁎⁎⁎------⁎⁎⁎----- 💚 let’s be friends 💚 Social Media Link to Witlingo: https://www.witlingo.com/ ❏ Instagram : N.E._Sawka_Voice_Skills ❏ Facebook : Voice Spark Alexa and Google ❏ Twitter : Nick @ASR_Podcast, AJ @soundmasteraj, Ben @benjaminfalvo ❏ Website: www.voicespark.live ✉ would you like to collaborate with me, then please feel free to email us at : us@voicesp
2021-02-051h 04
The Future is SpokenExplainable VUI"The Future is Spoken" presents Dr Maria Aretoulaki as this week's guest. Maria is a Voice First Veteran, having been designing Voice User Interfaces (VUIs) since 1996, long before Voice Assistants, but also before telephone self-service and Speech IVRs were mainstream. She got into Voice Design through a Post-Doc in Spoken Dialogue Management for Speech Recognition applications, after getting a PhD and an MSc in NLP and Machine Learning and, earlier, a BA (Hons) in Linguistics & English.She has held Senior VUI | Voice Design and Technical Project Management positions both in Academia and in Industry in the UK...
2021-02-0150 min
Bixby Developers ChatShyamala Prayaga discusses Voice in Autos, Conversational Design, Diversity and Inclusiveness - Episode 28In this episode, Roger talks with the conversational designer, educator, and voice leader Shyamala Prayaga.Shyamala is a product owner for Ford's Autonomous Digital Assistant, the founder of the Digital Assistant Academy, and the host of The Future is Spoken Podcast.Shyamala and Roger discuss a variety of topics includingHow Shyamala got into voiceHer work at Ford, the Digital Assistant Academy, and as a podcast hostHer advice for those thinking of getting into voice and podcastingHer upcoming book Emotionally Engaged Digital AssistantThe state of conversational design - where it is, where it needs...
2021-01-2656 min
The Future is SpokenBuilding conversation design teams within an organizationThe Future is Spoken presents Obaid Ahmed as this week's guest. Obaid is founder and CEO of Botmock, the leading chatbot design collaboration platform. Before Botmock, Obaid co-founded a design consultancy firm OAK where he led the technology and design teams to deliver over 400 projects. Today, Obaid concentrates on building on the success of Botmock to make it a real driver in building the next generation of conversational apps.Starting with their own experiences, they discuss how the startups can have their VUI and share some powerful tips for aspiring Conversational...
2021-01-2545 minSound in MarketingEpisode 64- Autonomous Voice in Auto (Part Two)In this episode, we conclude our conversation with Shyamala Prayaga from Ford, Product Owner of its Autonomous Digital Assistant. We discussed her knowledge and observations with voice in automotive, her new Digital Assistant Academy, and her predictions for the next 5 years within the voice industry.
Shyamala has more than 18 years of experience designing for mobile, web, desktop, and Smart TV interfaces. Six of these have been spent designing voice interfaces for Connected Home Experience, Automotive, and Wearables. She is an active Ambassador for the Open Voice Network, bringing the value of standards to the multi-platform, multi-device, multi-use...
2021-01-1916 min
The Future is SpokenHow to build the future of voice?The Future is Spoken presents Jeff Blankenburg as this week’s guest. Jeff spent the early part of his career in digital advertising, building websites for Victoria’s Secret, Abercrombie & Fitch, and Ford Motor Company, among others. He also spent 8 years at Microsoft, primarily as an evangelist for any new technology he could get his hands on. Today, he works on the Amazon Alexa team helping developers make Alexa even smarter. Jeff has also spoken at conferences all over the world, including London, Munich, Sydney, Tokyo, and New York, covering topics ranging from softw...
2021-01-1850 minSound in MarketingEpisode 63- Autonomous Voice In Auto (Part One)In this episode, I spoke with Shyamala Prayaga from Ford. She is the Product Owner for Ford’s Autonomous Digital Assistant. Shyamala has more than 18 years of experience designing for mobile, web, desktop, and Smart TV interfaces. Six of these have been spent designing voice interfaces for Connected Home Experience, Automotive, and Wearables.
She has done extensive research into usability, accessibility, speech recognition, multimodal voice user interfaces, and user interfaces for research and educational use cases that have been published internationally. Shyamala is an active Ambassador for the Open Voice Network, bringing the value of standards to the...
2021-01-1215 min
Voice in Canada PodcastThe Voicefluencer Show with Shyamala PrayagaIn this episode, Dr. Teri Fisher welcomes Shyamala Prayaga works for Ford and is the Autonomous Conversational AI Lead. Shyamala is doing cutting-edge work that is shaping the auto industry. She is the founder of the Digital Assistant Academy. She is also working on a book called “Emotionally Engaged Digital Assistant” and another book called “Humanizing Privacy.” She has also been named a top 40 Voice Ai Influencer. See acast.com/privacy for privacy and opt-out information.
2021-01-1221 min
Voice in Canada BriefcastTVS with Shyamala PrayagaJan 12, 2021 Hosted on Acast. See acast.com/privacy for more information.
2021-01-1201 min
The Future is SpokenDesigning Omnichannel ConversationsThe Future is Spoken presents Celene Osiecka as this week’s guest. Celene is Conversational Designer. She has been designing conversational interfaces using emerging technologies like chatbots, AI, natural language, speech recognition, and machine learning for the last fifteen years, deploying over 500 conversational interface deployments in the financial, telecommunications, travel, retail, and education industries. With a background in psychology and HCI, she currently leads a global team of conversational designers that seeks to design innovative and ground-breaking conversational interfaces. Starting with their own experiences, they end up discussing the importance of test...
2021-01-1138 minSound in Marketing[BONUS] Course AnnouncementI’m excited to announce the first of a series of online courses on the Fundamentals of Sound In Marketing. The first of which, Sound’s Power and Influence in Marketing is now available for pre-order at soundinmarketing.com/shop.
In this first course, we'll explore sound and its origin story, advertising and what it was yesterday as well as today, sound's role in decision-making and buying power, and how your brain reacts and responds to sound.
Each lesson is broken up into videos, resources, and links, and will conclude with “homework” for each section. If the ho...
2021-01-0404 min
The Future is SpokenConversations with ThingsThe Future is Spoken presents Diana Deibel as this week’s guest. Diana is an experienced VUI Designer and the current Design Director at Chicago-based product design and strategy consultancy, Grand Studio, leading teams in conversation and product design. She’s the co-founder of both the VUI Design Slack channel and the Chicago chapter of the Ubiquitous Voice Society, as well as a frequent speaker at conferences and colleges across the country including SXSW, SpeechTEK, VOICE, Northwestern University, and Columbia. Her book with fellow conversation designer Rebecca Evanhoe, Conversations with Things, will be out on the...
2021-01-0442 min
The Future is SpokenVoice-First Use Cases for HealthcareThe Future is Spoken presents Dr. Teri Fisher as this week’s guest. Dr. Fisher, dubbed “The Voice Doctor,” is an award-winning TEDx and keynote performer, physician, podcaster, author, educator, and leading authority on all things voice technology.A doctor by day and voice enthusiast by night is how Dr. Fisher describes himself. After using Amazon’s Alexa and exploring the world of voice technology he realized this new way of interacting with devices would change everything.Dr. Fisher asserts voice technology will be the new operating system for our lives. Using your voice is...
2020-12-2945 min
The Future is SpokenEvolution of Conversational AI PlatformsThe Future is Spoken presents Roger Kibbe as this week’s guest. Roger is currently a Senior Developer Evangelist for Viv Labs, the platform behind Samsung’s Bixby 2 voice engine. He works with executives, designers, and developers on voice and conversational AI strategy and execution.Roger says he loves technology but has some gripes with how we interact with it. Technology can empower and enable us, but he acknowledges it can also be a time sink. You pull out your phone to look for something, get distracted by social media, and forget what you were origi...
2020-12-2136 min
The Future is SpokenEthics in Voice DesignThe Future is Spoken presents Renée Cummings as this week’s guest. Among many roles, Renée is a criminologist, criminal psychologist, AI ethicist, data activist, urban technologist, and international consultant. Renée specializes in therapeutic jurisprudence, urban AI, ethical AI adoption, diversity, equity, and inclusion in AI. She is also the Data Activist in Residence at the University of Virginia. In this episode, Renée examines the importance of understanding and applying ethics in voice design.She discusses how her diverse background led her to working in AI. “I started to look at the risk...
2020-12-1433 min
The Future is SpokenVoice Analytics and Performance OptimizationThe Future is Spoken presents Phillip Hunter as this week’s guest. Phillip is an expert in strategy, design, and AI-powered optimization. He is the founder of CCAI (Conversational Collaborative AI) Services and is part of the team behind Alexa. In this episode, Phillip discusses voice analytics and performance optimization techniques. Before anything is coded for conversational AI systems, voice analytics need to occur. “Many of these systems are built to achieve something specific,” Phillip explains, and analytics—such as user engagement and monthly usage—help measure their success in achieving those goals. A common issue identified through ana...
2020-12-081h 06
The Future is SpokenWriting for ListenabilityThe Future is Spoken presents Hans van Dam as this week’s guest. Hans is the co-founder and CEO of the Conversation Design Institute, Amsterdam. It trains and certifies conversation designers from around the world. In this episode, Hans discusses the importance of writing for listenability.For Hans, writing for listenability means designing everything for voice-first, even if the writing may only be applied to a chatbot. Hans notes that if designers can find a way to write for voice—the most complicated interface—then they can write for anything.Although Hans sta...
2020-11-3034 min
The Future is SpokenBuilding a Voice Assistant for PandoraThe Future is Spoken presents Ananya Sharan as this week’s guest. Ananya is a search and voice expert working as the product manager for Pandora’s Voice Mode, a mobile-only voice assistant that allows users to easily discover and listen to new music. In this episode, Ananya explores the rewards and challenges of working with voice assistant technology. As the largest audio-streaming platform in the US, Pandora creates personalized recommendations for users, whether they are looking for podcasts or music. Ananya describes Pandora’s Voice Mode as an employee-driven initiative. “We really wanted to build some...
2020-11-2458 min
The Future is SpokenNatural Language Understanding and Conversational DesignIn this episode The Future is Spoken podcast, Deborah Dahl, a natural language understanding expert, explores natural language understanding and its role in the world of voice technology.What is natural language understanding? Natural-language understanding or natural-language interpretation is a subtopic of natural-language processing in artificial intelligence (AI). Natural language understanding deals with machine reading comprehension. Natural language understanding is considered an AI-hard problem.However, there’s actually a lot going on behind the scenes when humans have conversations. Each conversation humans have is unique; the precise flow of words has never taken place before an...
2020-11-1748 min
The Future is SpokenCreating Human-Like Conversational AbilitiesYour voice interface creation will only be successful if it possesses human traits such as empathy and imperfection. Senior conversational designer Jason Gilbert digs deep into imbuing voice interfaces with human-like conversational abilities in this fascinating episode of The Future is Spoken. Jason is a senior AI conversational designer based in Israel. He is also the creator of AnnA, the conversational bot. The Importance of EmpathyJason explores so much in this episode, including the importance of imbuing voice interfaces with empathy. He discussed the creation of AnnA, conversational dy...
2020-11-0948 min
The Hope Strategy Podcast#018 Shyamala Prayaga - Miracles and A.I Shyamala Prayaga shares experiences from her upbringing in India that have helped shape her including almost being kidnapped, getting cancer, trying to find her purpose, and her struggles getting pregnant. Shyamala shares her thoughts on arranged marriage and traditional schooling in India along with cutting edge insights into the world of A.I and voice recognition. Highlighted Quotes “Miracles” A “Miracle” is when you're not expecting something or you feel like you know all the doors are closed and there is no light in your life anymore but all of a sudden somethi...
2020-11-041h 12
What Bubbles UpS1 E12: What Bubbles Up in...Conversational ExperiencesShyamala Prayaga, Autonomous Digital Assistant Vision Lead at Ford Motors joins us for a drink and a talk about designing voice experiences for the cars of the future, the multiple skills required to create cognitive experiences, and why all digital assistants have a personality. Got a suggestion for the pod? Email us at whatbubblesup@gmail.com
Drinks: Fosters Lager, Precarious Beer Project No Tag Backs DIPA, and good ol’ H2O
Links: digitalassistantacademy.com
2020-11-0237 min
The Future is SpokenUse Cases for Voice-First InterfacesThis week’s guest on The Future is Spoken is Brielle Nickoloff. Brielle is a conversational designer based in Washington DC. A passion for language and the patterns of language use led Brielle to a career in voice tech. She has always been curious about what people say and why they choose the words they do. In college Brielle took an elective called conversational analysis. The students would analyze conversations and word choices. “We are such natural conversationalists, it’s second nature to us to speak. There are such interesting ways that we communica...
2020-11-0239 min
The Future is SpokenThe Power of Conversational DesignThe Future is Spoken is excited to present Dr. Joan Palmiter Bajorek as this week’s guest. As many listeners will know, Joan is the founder and CEO of Women in Voice, an international organization she created to empower women and minority genders in voice technology.Joan is a data-driven and human-centred linguist and researcher based in Seattle, USA. She brings an impressively diverse range of skills and abilities to her work. Joan has experience with leadership, management, technical, development, and marketing roles. She has conducted research and voice/multimodal design work...
2020-10-2642 min
The Future is SpokenDesigning for Voices in Conversational DesignThe Future is Spoken presents Brooke Hawkins as a guest in this episode - Designing for Voices in Conversational Design.Brook is a conversational designer based in Detroit, Michigan. She defines conversational design as any back and forth between a human and an interface. For a designer, it can involve any visual or sonic decisions that are made, such as the sound of crickets in the background. Brooke extends this definition to telephone menus we often encounter when we call banks or government agencies.Without a doubt, it’s an exciting time to ent...
2020-10-1938 min
The Future is SpokenVoice Strategies in Conversational DesignThe Future is Spoken is pleased to have Sina Kahen as a guest in our latest episode - Voice Strategies. Sina is a voice strategist based in London, U.K, and he shares a huge amount of information with listeners in this episode.Sina works in the medical technology world and also owns his own company, Vaice. The company name is a made-up word, combining the acronym AI and the word voice.In this episode, Sina discusses the importance of strategy when businesses develop a voice app or voice interface. He explains that a strategic...
2020-10-1232 min
The Communicate Influence PodcastConversational design to play a big role in marketing, PRThe Future is Spoken isn't just the name of a new podcast, it's a phrase that illuminates the fact that voice will dominate marketing and PR in coming months and years.Voice technology is now ubiquitous. We speak to our voice assistants at home, to our smartphones, and to our vehicles. Some people talk to lighting and temperature control systems in their homes. Voice technology is the next big thing, and organizations that are early adopters are using the technology to create new opportunities for customer service.Shyamala Prayaga is a...
2020-10-0836 min
The Future is SpokenConversational InterfacesWelcome to Episode 3 of The Future is Spoken! Before we jump into this episode, a quick note to say you can get 15 percent off course fees at The Digital Assistant Academy before Oct. 16, 2020. Register for the Voice Interaction Design course and use the code DALAUNCH to obtain your discount.In Conversational Interfaces, we speak with Keri Roberts, owner of Branding Connection. Based in New Jersey, Keri helps brands and businesses discover what they are great at and amplify it. She is a content marketer, and this includes a lot in the audio space, such as c...
2020-10-0631 min
The Future is SpokenPaths Into Voice Interaction DesignIn today’s episode Rebecca Evanhoe, a conversation designer and strategist, discusses pathways into voice interaction design, also called conversational design. Based in New York, Rebecca’s own journey into conversational design is a fascinating story. It starts with a chemistry degree and then a master of fine arts in fiction writing. These diverse fields of study illustrate the spectrum of learning one can bring to conversational design. An entrant to voice design doesn't need only a technical or coding background, although it can help, too!Rebecca says that regardless of work experience or a...
2020-09-2942 min
AI Today PodcastAI Today Podcast: Humanizing Privacy and Ethics: Interview with Shyamala Prayaga, Autonomous Digital Assistant Vision Lead at FordVoice assistants are increasingly becoming a part of our everyday lives. It should come as no surprise then that one of the visions for voice assistants is to bring voice applications to vehicles. In this episode of the AI Today podcast hosts Kathleen Walch and Ron Schmelzer interview Shyamala Prayaga, Autonomous Digital Assistant Vision Lead at Ford.Continue reading AI Today Podcast: Humanizing Privacy and Ethics: Interview with Shyamala Prayaga, Autonomous Digital Assistant Vision Lead at Ford at Cognilytica.
2020-09-2321 min
The Future is SpokenNew Voice Interaction Design Course LaunchedHello, and welcome to the very first episode of The Future is Spoken, a new podcast show produced by the Digital Assistant Academy. This show accompanies The Digital Assistant Academy’s course, entitled Voice Interaction Design. You don’t need to be enrolled in the course to get something from this podcast. Each episode will feature exclusive information, found only in the course content. By listening to this podcast, you will come away with valuable details about the world of voice assistants and the opportunities that are arising in the voice assistant industry.Of course, we en...
2020-09-1736 min
The Future is SpokenIntroducing the Digital Assistant AcademyHello, and welcome to the trailer episode of The Future is Spoken, a new podcast show produced by the Digital Assistant Academy. The Future is Spoken will accompany The Digital Assistant Academy’s very first course, entitled Voice Interaction Design, set to launch in October, 2020.This ground-breaking learning opportunity is a self-paced course with access to ongoing support. It allows you to become a Certified Voice Interaction Designer. Demand for voice technologies has never been greater, and there is a real need for qualified voice interaction designers who can address every aspect of th...
2020-09-1604 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Automotive Voice Design - Shyamala Prayaga, Ford MotorToday on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. Shyamala will share about her background in design and why she moved into the voice field, and then she outlines some of the major use cases for voice in the car and the current challenges with the implementation of voice. She discusses the factors to consider when designing for car voice assistants, introduces us to the ide...
2020-01-1352 min
Voice Tech PodcastAutomotive Voice Design - Shyamala Prayaga, Ford Motor - Voice Tech Podcast ep.052This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech ProToday on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. Shyamala will share about her background in design and why she moved into the voice field, and then she outlines some of the major use cases for voi...
2020-01-1317 min
Design for VoiceVoice in the Car - Shyamala PrayagaThe car is a prime context for voice experiences, but it also comes with a number of unique challenges. Guest Shyamlala Prayaga shares a lot of key insights into the way to design for the car, including concepts around cognitive load requirements, regulation concerns, and design decisions.
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2019-09-1333 min
Digital MarketplaceShyamala Prayaga User Experience Evangelist at VoiceBox Technologies InterviewShyamala Prayaga spoke at Conversion Conference 2016 in a presentation entitled Great User Experience Leads to Conversions - an Amazon Case Study. Daron Babin and Shyamala talk about how to create cool products that are pratical while giving the experience the user is looking for on this special edition of Digital Marketplace.
2016-06-0205 min