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Sid Graef

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The Huge InsiderThe Huge InsiderEpisode 21: Client Retention with Daniel DixonSummary On this episode of The Huge Insider Podcast, host Sid Graef dives deep into the most profitable yet overlooked strategy in the home service industry: customer retention. Featuring Daniel Dixon, CEO of SendJim and a 7-figure floor coating business owner, this episode is a goldmine for service providers who want to maximize revenue by focusing on their existing customer base.   Daniel Dixon, CEO of SendJim Website Mentioned Tools & Platforms SendJim – client retention and automation platform Jobber – CRM software for home service businesses Housecall Pro –...2025-05-2614 minThe Huge InsiderThe Huge InsiderEpisode 20: Simple System for Maximum ReferralsIn this episode of The Huge Insider Podcast, Sid Graef takes you to the mountaintops of his hometown, Missoula, Montana, to frame today’s powerful topic: referrals. Sid shares how you can create a low-cost, high-conversion referral program by simply asking at the right times. From planting the seed during the initial call to reinforcing the ask after the job is done, Sid outlines a step-by-step strategy that took his business from just a few monthly referrals to 3–5 every week. Referrals bring in high-trust, price-flexible customers who are easier to close—making this free marketing method one of the most p...2025-05-1908 minThe Huge InsiderThe Huge InsiderEpisode 19: Maximize Your Reviews with Nick SouthIn part two of this series, host Sid Graef is back with Nick South from SoTellUs, diving deeper into how to maximize your reviews and turn them into powerful marketing tools that bring in higher-paying customers. Nick reveals that reviews are the most trusted form of content because they serve as word-of-mouth proof that your business delivers on its promises. In fact, companies with a 4.7 to 5.0-star rating can charge up to 31% more than lower-rated competitors. But it doesn’t stop at collecting reviews—you need to get them seen. Nick explains how SoTellUs helps businesses automate review sharing acro...2025-05-1604 minThe Huge InsiderThe Huge InsiderEpisode 18: Use Reviews to Get Higher Paying Jobs with Nick SouthIn this episode of The Huge Insider Podcast, host Sid Graef sits down with Nick South, Director of Sales at SoTellUs, a review automation platform helping over 20,000 businesses in 50+ countries. Nick shares the game-changing truth that customers are willing to pay 31% more for companies with top-tier ratings (4.7–5.0 stars). But reviews only work if people see them. Nick explains how to strategically showcase your best reviews on your website, social media, and marketing channels to instantly build trust and credibility—turning social proof into higher-paying jobs. You’ll also hear about SoTellUs' tools to automate your review and referral collection proces...2025-05-1407 minThe Huge InsiderThe Huge InsiderEpisode 17: Quality Control - A Critical Part of Keeping Happy Customers with Sid GraefIn this episode of The Huge Insider Podcast, host Sid Graef dives deep into the critical topic of quality control—the first pillar in a four-part series on building happy, profitable client relationships. Speaking directly to home service pros and business owners scaling past the $1M mark, Sid breaks down how quality is not a fluke—it’s a system. He shares his proven framework used at Spectrum Window Cleaning, where performance-based pay, job ownership, and strategic incentives create a culture of accountability and pride. From smart hiring to random job site checks, Sid explains how aligning incentives with expect...2025-05-0510 minThe Huge InsiderThe Huge InsiderEpisode 16: The Extreme Value of Team Meetings with Sid GraefIn this episode of The Huge Insider Podcast, host Sid Graef shares a powerful and practical guide to running effective team meetings for service-based businesses. With firsthand insight from leading a seven-figure window cleaning company in Montana, Sid breaks down how structured weekly meetings drive alignment, productivity, and team culture. He admits to once avoiding meetings due to perceived cost—only to learn that skipping them cost far more in missed opportunities, confusion, and team disconnection. Sid outlines his company’s proven two-meeting system: the Monday “Money Meeting” that sets the week’s tone with wins, safety reminders, and upsell pla...2025-05-0119 minThe Huge InsiderThe Huge InsiderEpisode 15: Meetings That Don't Suck with Michael KaplanIn this episode of The Huge Insider Podcast, Michael Kaplan breaks down how team meetings, when done right, can drive culture, mission alignment, communication, and motivation across an entire organization. Instead of boring status updates, great meetings reinforce your company’s purpose, deliver key information, cascade leadership messages, and celebrate success. You'll walk away with actionable tips on how to plan your meetings with purpose, inject energy into the room (think "Black Betty" as a hype song), and engage your team so they leave energized and informed. If you want your team rowing in the same direction—towar...2025-04-2810 minThe Huge InsiderThe Huge InsiderEpisode 16: Beyond Day One - Onboarding That Builds Loyalty with Liz TrotterIn this episode of the Huge Transformations Podcast, Liz Trotter flips the script on traditional onboarding. Forget stuffing forms into Day One—real onboarding is about connection, clarity, and belonging. Liz walks us through how onboarding should begin the moment the offer is accepted—not the moment they walk through the door. From sending pre-start welcome kits to scheduling intentional one-on-ones, this is the people-first playbook for retaining great hires from day one. If you're tired of the revolving door of new hires or want a smoother, more human onboarding system, this episode is your roadmap...2025-04-2315 minThe Huge InsiderThe Huge InsiderEpisode 14: Safety & Certifications with Sheila SmeltzerSafety training isn’t box‑checking—it’s profit, people, and peace of mind. Host Sid Graef interviews Sheila Smeltzer (President, A+ Pro Services and former IWCA president) about building a bullet‑proof safety culture for home‑service firms. Sheila explains why OSHA 1910 rules matter, how a single four‑foot drop can cost six‑figure fines, and why ladder incidents alone send 200,000+ workers to the ER every year. Her framework is simple: Know the law. OSHA 1910 Subpart D (walking‑working surfaces) and Subpart I (PPE) govern most field work. Use qualified trainers. Hire or outsource a qualified person who can c...2025-04-2124 minThe Huge InsiderThe Huge InsiderEpisode 13: A Smart, Scalable Training System for New Hires with Liz TrotterIn this episode of the Huge Insider Podcast, host Sid Graef dives into the critical topic of onboarding and training new employees with insights from expert guest Liz Trotter. Liz breaks down the essential steps in creating a simple, effective training structure that’s built on clarity, consistent feedback, and hands-on experience. From setting clear success benchmarks for each training phase to offering “feed-forward” coaching instead of backward-looking critiques, Liz’s approach keeps your new hires confident, motivated, and ready to excel. These strategies help ensure new employees quickly become competent, enthusiastic contributors to your business, benefiting service-based professionals looking...2025-04-1516 minThe Huge InsiderThe Huge InsiderEpisode 12: Performance Based Pay pt. 2In this episode of the Huge Insider Podcast, host Sid Graef and guest Jared Skinner discuss how to create performance-based pay structures that motivate and reward high-achieving employees without sacrificing quality or compliance. You’ll learn about the importance of setting clear standards, understanding legal requirements (like the 7(i) exemption), implementing base pay combined with commission, and establishing guardrails to maintain quality. By tracking performance with dashboards and scoreboards, you can “gamify” your team’s efforts and ensure everyone is incentivized to perform at their best. These insights are especially valuable for service-based business owners looking to improve profitability, increase...2025-04-1016 minThe Huge InsiderThe Huge InsiderEpisode 10: Hiring - Interview KeysIn this episode, host Sid Graef continues with the month’s main theme: hiring. He introduces Jim DuBois, a seasoned business owner from “Squeegee Pros,” who’s spent over 25 years building a 45-plus-employee team. Jim shares his strategies for creating a company culture that naturally attracts and retains A-players, from designing compelling job ads and hosting engaging hiring events to filtering out uncommitted applicants who don’t fit his team’s mission. His core takeaway: Build a great company first, and great employees will come. If you need to expand your workforce with high-quality team members, Jim’s approach offers fresh t...2025-04-0715 minThe Huge InsiderThe Huge InsiderEpisode 9: Hiring - Ads, Budgets, and TargetingIn this episode, host Sid Graef focuses on valuable hiring insights from expert consultant Chris Dexter, a veteran at recruiting in various trades (HVAC, plumbing, electrical, and more). Chris explains how to set a hiring budget, effectively use job posting platforms (like Indeed and BetterTeam), and automate the screening process with tools such as Calendly. He also highlights creative strategies like multi-location job postings, open-house group interviews, and tapping into trade schools. The key takeaway? Building a strong hiring system—complete with a dedicated budget, scheduled phone interviews, and a clear focus on culture—will help you attract and reta...2025-04-0713 minThe Huge InsiderThe Huge InsiderEpisode 8: Hiring - Crafting your ad to Attract A PlayersIn this episode of the Huge Insider Podcast, host Sid Graef teams up with Kyle Ray from Geek Window Cleaning in Austin, Texas, to dig deeper into hiring best practices. Their conversation focuses on crafting a compelling job ad that attracts top-tier talent, ensuring applicants fit your company culture, and implementing an effective screening process. By using tools like ChatGPT for ad creation and including small details (like an “Easter egg”) in the job listing, Kyle shows how to filter and find standout employees. From creating thorough candidate “personas” to developing interview q Sid Graef (Host): Okay, so...2025-03-3108 minThe Huge InsiderThe Huge InsiderEpisode 7: Hiring and Recruiting A PlayersThis episode of The Huge Insider podcast dives into effective hiring practices for growing home service businesses. Host Sid Graef spotlights Kyle Ray of Geek Window Cleaning in Austin, Texas, who is scaling quickly through a multi-pronged recruitment strategy. Kyle emphasizes the power of consistent, creative outreach, from social media messages to in-person “shoulder tapping,” group interviews, and a culture that highlights career growth and vision for recruits. He outlines how setting up simple yet systematic hiring processes—like pre-screen filters, regularly scheduled group interviews, and leveraging your current team’s network—can help bring in a constant flow of motivat...2025-03-2409 minThe Huge InsiderThe Huge InsiderEpisode 6: Attracting A Players Only In this episode of The Huge Insider Podcast, Guest Joshua Brown, founder of Brown’s Pressure Washing, shares four key practices for making your company appealing to top talent: Define and live your core values – Align hiring, firing, and promotions with clear, purposeful values. Set and celebrate high standards – Provide metrics, celebrate wins publicly, and reward excellence. Build a leadership development culture – Go beyond training by mentoring your team for personal and professional growth. Create a sense of ownership – Show transparency, encourage decision-making, and link success to team performance. By putting these strategies into action, you’ll create a pur...2025-03-1711 minThe Huge InsiderThe Huge InsiderEpisode 2.5: Fill your calendar in advance of SpringSummary In this episode of The Huge Insider Podcast, host Sid Graef discusses why they’re publishing more frequent mini-episodes, each featuring valuable insights from proven seven- and eight-figure business owners. He introduces Jim Dubois, a highly experienced window cleaning entrepreneur, who shares his strategy for getting a jump on the spring “money season.” By proactively contacting customers in January and February with special deals, loyalty rewards, bundled offers, and referral incentives, Jim ensures his company’s schedule fills up before the seasonal rush. He also emphasizes the role of office teams and sales staff in effec...2025-03-1611 minThe Huge InsiderThe Huge InsiderEpisode 5: Hiring and Recruiting Systems (to always have A-Players ready)Summary In this episode of the Huge Insider Podcast, host Sid Graef brings you powerful hiring strategies from Brandon Vaughn, a veteran entrepreneur who grew his [Sid Graef]: Hey, my friend, welcome back to the Huge Insider Podcast. This is your host, Sid Graef, and if you've been listening to our podcast, you already know this is a brand-new show for home service professionals who are committed to breaking the million-dollar revenue mark. If that's you, you're in the right place. If you’re already over a million in revenue, you’ll get even more out...2025-03-1013 minThe Huge InsiderThe Huge InsiderEpisode 4: Core Behaviors vs. Core ValuesThis episode of The Huge Insider Podcast centers on hiring and the power of establishing “core behaviors” to shape company culture. This segment from Mike Dahlke (who owns or invests in 11 blue-collar businesses), emphasizes using “core behaviors” (akin to core values) to hire, fire, and regularly coach employees. By identifying the best traits of your top performers—and inverting the worst traits of your underperformers—you create a concise framework for consistent, behavior-focused hiring and feedback. This core-behavior method is straightforward, repeatable, and ensures everyone on the team embodies a clear, cultural standard.   Show Notes Menti...2025-03-0308 minThe Huge InsiderThe Huge InsiderEpisode 3: Take a Second Bite of the Apple - How to Maximize Customer ValueIn this episode of The Huge Insider Podcast, host Sid Graef spotlights the importance of maximizing revenue from existing customers, featuring insights from Michael Kaplan, an entrepreneur who grew a carpet cleaning company to strong eight-figure annual revenue before exiting. Kaplan stresses the value of upselling or cross-selling on-site, gamifying the sales process for technicians, and offering generous incentives to motivate teams. He explains that once you have already incurred the costs of acquiring a customer and dispatching your crew, any additional services sold can dramatically increase overall profitability. From creating fun, competitive spiffs to giving technicians scripts and...2025-02-2418 minThe Huge InsiderThe Huge InsiderEpisode 1.5: High Converting Tactics to Fill Your ScheduleIn this mini-episode of The Huge Insider Podcast, host Sid Graef introduces a powerful preseason marketing strategy from Daniel Dixon, CEO of SendJim and co-owner of a concrete coatings business in Nashville, Tennessee. Dixon shares how his business uses a preseason promotion to overcome slow-season losses, keep employees working, and increase profitability. By raising prices during peak season and offering discounts for customers who book jobs during the slow months (December–February), Dixon ensures his business remains profitable year-round. He also uses SendJim to send ringless voicemails and emails to past leads, converting them into paying customers....2025-02-1908 minThe Huge InsiderThe Huge InsiderEpisode 2: Winter Networking for Year 'Round ProfitsIn this episode, Sid introduces Jared Skinner, a successful Colorado entrepreneur with multiple home service businesses (window cleaning, flooring, holiday lighting). Jared reveals simple yet powerful marketing tactics to stay productive during slow months—specifically by building relationships with realtors, home builders, and complementary service providers. Key takeaways include: How to use low-cost or free gift cards to establish ongoing referrals with realtors Why partnering with local builders can create recurring revenue streams Ways to align with complementary services for mutual promotion and expanded reach The importance of leveraging downtime to network and prepare for busy seasons Real-world ex...2025-02-1710 minThe Huge InsiderThe Huge InsiderEpisode 1: Max your Capacity - How to Fill the Cold Months and Build Your Spring StrategyThe Huge Insider Podcast is a brand-new show designed to help home service professionals break the million-dollar revenue mark. Hosted by Sid Graef, this podcast brings together real seven- and eight-figure business owners who share proven strategies to grow a profitable business. In this first episode, Mike Dahlke, who built a five-million-dollar window cleaning company, breaks down his winter and spring marketing strategy. He explains how to prepare in February, use strategic offers in March, and maximize lead generation in April, May, and June. Key takeaways include: How to structure special offers in March to pull...2025-02-0820 minBuilt By Me PodcastBuilt By Me PodcastScaling Your Business with Automation and Leadership: Insights from Sid GraefIn this episode of the Built By Me Podcast, hosts Taina and Mo are joined by Sid Graef, owner of Spectrum Window Cleaning and host of The Huge Convention. Sid shares his incredible journey from starting a business with minimal resources to building a thriving company centred on leadership, community, and automation. Learn his strategies for scaling a business, building a solid team, and overcoming failure.Key Takeaways:The power of working on your business, not in it.How to scale effectively using automation and referrals.The importance of clear core values...2024-12-1933 minBlue Collar NationBlue Collar NationThe Importance of Being Involved in Your Industry with Sid GraefIt is important to surround yourself with other successful business owners. In this episode Eric and Larry sit down with Sid Graef of the HUGE Convention For Home Services to talk about how being involved in your industry can help take you to the next level.  The HUGE Convention is going to be in Nashville August 22-24 at the Gaylord Opryland Resort.  We have been involved with the HUGE Convention for the past 3 years.   We are always impressed with the caliber of business owners attending and the education provided at the event.Sid has...2024-08-0243 minPressure Washing Pastor PodcastPressure Washing Pastor PodcastPower Talk with Visionary Entrepreneur! - Sid GraefWelcome Sid Graef to the show! He is first and foremost a dear friend, MC, speaker, podcast host of "The 80 20 Service Business Podcast," business builder and coach! Here some of Sid's incredible story going from being homeless on the beach with his wife to very successful business man! Now owner of Solid Garage Floor Coating of Montana and Spectrum Window Cleaning. Thanks for your valuable time today Sid, was great to share some life with you today! Sid is a leader of the AMP Mastermind. https://www.getampprogram.com https://www.spectrumwindowcleaning.com https://thehugeconvention.com =============================================  2024-03-3154 minPaintED PodcastPaintED PodcastService Business Transformation: Service Legend PodcastFind More Episodes on PCA Overdrive: https://www.pcaoverdrive.org/service-legend-pod PCA Overdrive is free for members. Not a member? Download the app on the Apple Store or Google Play and enjoy a 7 day free trial! Become a member: https://www.pcapainted.org/membership-resources/ Meet Sid Graef, the seasoned entrepreneur from Montana with over two decades of experience in service businesses, including window cleaning and auto detailing. As the owner of Solid Garage Floor Coating of Montana and Spectrum Window Cleaning, Sid knows the ins and outs of the industry. He's also the host of "The 80 20...2023-10-0257 minThe ServiceLegend PodcastThe ServiceLegend PodcastThe ServiceLegend Podcast - Episode #55 - Service Business Transformation W/ Sid GraefMeet Sid Graef, the seasoned entrepreneur from Montana with over two decades of experience in service businesses, including window cleaning and auto detailing. As the owner of Solid Garage Floor Coating of Montana and Spectrum Window Cleaning, Sid knows the ins and outs of the industry. He's also the host of "The 80 20 Service Business Podcast," where he shares his passion for small businesses, emphasizing the importance of efficient systems and marketing. Based in Missoula, Montana, Sid is a business builder, coach, and advocate for working smarter, not harder. Tune in to the ServiceLegend Podcast to discover how Sid's expertise...2023-09-2257 minLighting For ProfitsLighting For ProfitsEp #116 - Sid Graef-Earn More/Work LessFueled by an unwavering passion for the growth and prosperity of small enterprises, my guest this week, Sid Graef, has embarked on a mission to empower these ventures to earn more while working less. A champion of freedom and a staunch believer in transforming businesses from burdens into blessings, Sid is dedicated to shaping the future of the home service industry, one podcast episode and one event at a time.2023-09-131h 13Slinging Sauce: A Pressure Washing PodcastSlinging Sauce: A Pressure Washing PodcastBonus Episode - Sid Graef - The Huge ConventionWhat's up Sauce Slingers!! We are doing our first bonus episode and what a treat it was to do. We have Sid Graef, one fo the owners of the Huge Convention happening at the end of the month. We talk philosophy and the importance of these events. Networking is stressed but over looked a lot of times when it comes to running your business. We hope you enjoy listening to it as much as we did shooting it!   Reach out to Sid Here Check out the 80/20 podcast HERE!! Check out our a...2023-08-101h 08Bookkeeping, Beer & BSBookkeeping, Beer & BSLate Night Happy Hour with Sid Graef and Brandon VaugnHey there! Biz Nerds! Meet Brandon Vaughn live. He will be speaking at this year’s HUGE Convention in Nashville, August 23 - 35th. Brandon Vaughn is the CEO of CONQUER, a company that helps service-based business owners discover how to have a fulfilling work/life balance while growing and working toward an automated, systemized business. To learn more about THE HUGE CONVENTION, visit: https://www.thehugeconvention.com/ To learn more about BlueSkies Admin Services, visit: https://yourblueskies.com/2023-06-2438 minBookkeeping, Beer & BSBookkeeping, Beer & BSTurf's Up Radio - The Huge Convention is coming, BIGGER and BETTER than EVER.Hey there! Biz Nerds! The Huge Convention is only 3 short months away, it will be here before you know it. Sid Graef and Dan Platta are going to MC the massive event once again and they are kicking off their summer interview series where each week they'll interview a couple of the speakers that will be at the Huge. Today, it's just Sid and Dan, talking about all the new cool stuff happening at the Huge this year, and maybe talking about Dan's seminar on breaking through business purgatories! Jump in and get pumped!!!!! 2023-05-2558 minBookkeeping, Beer & BSBookkeeping, Beer & BSLate Night Happy Hour - Window Wizard, Sid Graef. and a lil bit of bookkeeping stuff Hey there, Biz Nerds. How much is turnover costing you? Here with the Window Wizard, Sid Graef to talk about the cost of seasonality and building a team. We dive into how to hire more successfully by highlighting the seasonal nature of your firm, the owner's responsibility for establishing the business culture and holding everyone accountable, the need to work hard strategically rather than tactically, and other topics. Grab a beer and enjoy! Disclaimer: (Date posted on Facebook: June 2020) To learn more about Sif Graef, visit here: https...2022-11-171h 23The 8020 Service BusinessThe 8020 Service BusinessEpisode 40: Meet Debbie SardoneDebbie Sardone, best known as “The Maid Coach” started residential cleaning to earn some pocket cash. She soon discovered, she could make more than just chump change and create financial freedom for her family. Debbie built her business, Buckets and Bows, into one of the top 1% of residential cleaning businesses in the nation, boasting $2.9 mil and more than fifty employees. Debbie has taken that knowledge and now spends every day guiding business owners toward becoming “mop free millionaires”.  In this episode, Debbie explains how to beat the number one problem faced by home service businesses: employee turnover. With decades of experi...2022-10-0646 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 39: Meet Kenny ChapmanMeet Kenny Chapman Entrepreneur, business consultant, public speaker, author. These roles are all rooted in the number one value of Kenny Chapman: freedom. In our conversation, Kenny reminisces on his early path from the military service into the service industry. After starting in HVAC, Kenny admits he was not the most skilled technician, but striving for personal freedom helped focus his course. His objectives: to be good at business and to help people at a higher level. While in the trenches, he conquered these challenges and a new dream was born: the Blue Collar Coach.  This episode is bursting w...2022-09-2936 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 38: Meet Brant ThurgoodMeet Brant Thurgood Call centers are often where dreams go to die, but for Brant Thurgood, it was a place of inspiration. As founder and owner of Jill’s Office, a virtual receptionist service that fields phone calls for small businesses, Brant has learned a thing or two about making small businesses function more efficiently. In our conversation, we touch on everything from weight loss goals to attracting the people to help you build your company. Listen in to find out how to set dragon slaying goals and conquer them. “If my goal is not written down, it’s...2022-09-2250 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 37: Meet Nate FerrierNate Farrier Owner and founder of Northern Lightning Wash, a fleet and truck washing company in Traverse City, Michigan, Nate Farrier knows a thing or two about besting the elements. From nature to competitors, he shares how he began his company at the young age of 24 and quickly became #1 in the region. We touch on a variety of pertinent subjects, from unconventional solutions for the worker shortage to a brainstorm session on various subscription offerings. Nate likes to keep thinks simple, and his suggestions will inspire you to get creative in your own business. Enjoy! “The right an...2022-08-1845 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 36: Meet Kary OberbrunnerKary Oberbrunner Stop! Before you listen to this podcast, be ready for the truth bombs that you will hear. This is definitely an episode you will want to take notes on. Wall Street Journal and USA Today best selling author, Kary Oberbrunner, has a passion and clarity for life that will leave you invigorated and ready to take on your next big goal. Kary was a seemingly ordinary pastor with a desire to expand his reach outside the the walls of the church. Listen in to hear how Kary went from self-publishing his first book, to starting Igniting Souls...2022-08-1149 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 35: Meet Ryan FennRyan Fenn  Ryan Fenn has a passion for automation and entrepreneurship. This drive led him to create Chiirp: an automated text messaging platform that helps businesses communicate with instantly and automatically customers. As CEO and founder, Ryan knows all about the necessity of immediate contact with customers in world where people's attention spans are shorter than a TikTok video, but Ryan is not your typical Silicon Valley techie.  He was an autodidact with a vision. Listen in as Ryan explains how automation can make or break your business and his journey to creating Chiirp. “I have sent or r...2022-08-0454 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 34: Meet Matt ClarkMeet Matt Clark Matt Clark knows hustle. Hustle is in his bones. As a former NASCAR pit crew coach, he lives hustle at full throttle. Matt worked with drivers Jimmie Johnson and Jeff Gordon, but his real fuel comes from helping other people clarify their vision of their life. In our chat, Matt digs deep on the real questions that stop people from achieving their aspirations. “What can we automate? What can we delegate? What can we eliminate? What is your why?” Then we dive into the DiSC personality traits and how they can be leveraged to impr...2022-07-0746 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 33: Meet Victor HubbardMeet Victor Hubbard You won’t meet anyone with more knowledge of about SEO than Victor Hubbard. After many years in the yellow page sales circuit, Victor and his business partner, Dave Wade, figured out a way to help their customers move into the digital age. Thus was born Performance Driven Marketing. Grab your pen and paper, because this episode is packed full with everything you wanted to know about successful internet marketing. Victor explains everything from ALT text to how tell if your SEO company is credible. If you’re starting a business, or have plateaued in building up y...2022-06-3039 minBookkeeping, Beer & BSBookkeeping, Beer & BSLate Night Happy Hour - What It's Like Being in the Convention BizHey there, Biz Nerds. Jonathan Maynard and Sid Graef are in the bar to chat about the biggest convention in the service industry. IT'S HUGE! We're going behind the scenes. In this episode, we dive into "The Huge Convention." Who should attend, what to expect, what it's like to run a convention and why the people in charge are so busy, what you can learn, the mind-blowing experience you'll have, the connections you'll make, and more. Grab a cold one and join the fun. 2022-05-191h 17The 8020 Service BusinessThe 8020 Service BusinessEpisode 32: Meet Al LeviAuthor and consultant, Al Levi has over 25 years of experience running his family's plumbing and HVAC company in NY. Founded in 1936, it was well established and had "systems"; but not all systems are created equal. After putting out the same fires daily, Al set out to systematize and create operational manuals for every role within the company. You'll enjoy his witty recounting of the struggles and successes he encountered along the way.  For the past 15 years, Al has been using that experience to help other companies solve problems with his operational manuals. You'll glean a mountain of i...2022-05-1236 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 31: Meet Julie BroadMeet Julie Broad Real estate investor. Public speaker. Mom. Amazon best selling author. Julie Broad holds all these titles, but her favorite is self-ascribed “Book Broad”. Julie tells her story about how she was determined to share what she learned in the school of hard knocks AKA real life real estate investing. After being rejected by a publisher, Julie proved to herself, and the rest of the world, she had what it takes to be a best selling author. Julie recounts how she went about self publishing her book. This fast paced and fun interview will help you understand why...2022-04-2832 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 30: Meet Philip St. JacquesMeet Philip St. Jacques Philip St. Jacques is a marketing master with over 30 years of experience. He and his brother, Michael, always had an entrepreneurial streak. Philip had a passion for art and graduated from Rutgers with an illustration degree; Michael graduated with a computer science major and marketing minor. Together, they were the perfect balance of creativity and knowhow. When they first started their business, St. Jacques, it was an illustration  and graphic design studio. With the right mix of hard work and a little good luck, it morphed into St. Jacques Marketing specializing in franchising. This niche m...2022-04-2146 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 29: Meet Josh JerseyEpisode 29: Meet Jersey Josh Cronin Josh is THE man for window cleaning resources. As podcast host of WCR Nation, he spends his time giving advice to over 100 people daily. He knows his stuff. Looking for just the right color of shammy? Josh has you covered. But like most window cleaners, his passion for the squeegee started as a side hustle. After realizing he could turn it into an actual business, he started USI. In pre-YouTube days, this was a real challenge. Finding resources was more complex than mining cryptocurrency, but Josh was able to grow his business for 15 years...2022-04-1456 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 28: What Meaghan Likes LikesWhat Meaghan Likes Likes Meaghan Likes LOVES business, especially home businesses. She grew up in an entrepreneurial family and jokes, “I was more active in the chamber of commerce at the age of twelve than the people in my town.” This passion for all things business has led her to some interesting jobs: over 60 for 75 employers in her short 35 years of life.  Armed with a deep well of knowledge, Meaghan has harnessed her passion for people and payables to her five successful business ventures. Meaghan masterfully manages  these with the help of- you guessed it- automation. Meaghan shares many resour...2022-04-0748 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 27: Meet Troy Howard of SoTellUs.comAs founder and CEO of the website and app SoTellUs.com, Troy Howard has built his career around helping the small business owner thrive. His secret: automation. Find out how automation can not only decrease your workload while maximizing profits, but also help you stay competitive for whatever the future may bring. Listen in as Troy brings the numbers to explain how he can turn your reviews into actionable marketing. In this episode we discuss: 12:10 Automating to increase efficiency and avoid the profit roller coaster 29:09 Nine out of ten...2022-03-311h 01The 8020 Service BusinessThe 8020 Service BusinessEpisode 26: Meet Jim DuboisJim Dubois is The Godfather of the squeegee. He has been in the window washing industry for almost three decades. As a teen, Jim knew one thing for certain: he wanted to be an entrepreneur. After growing his first business to 600 storefronts and 300 residential homes, Jim sold it and was ready for a new goal.  One fateful day and a mattress store with dirty windows inspired him to start again, and that’s how Squeegee Pros began in 1996. Listen in as Jim explains his methodology for hiring events and offers sage wisdom on everything from systemization to pricing. “...2022-03-241h 01The 8020 Service BusinessThe 8020 Service BusinessEpisode 25: Meet Tony MorganMeet Tony Morgan Are you looking to sell your service business? Tony Morgan is in mergers and acquisitions for Fleet Wash and he has the inside scoop on what it takes to have a sellable business. Tony shares parts of the process and what acquisition companies look for. However, Tony didn’t start here. Tony helped grow and run Krystal Klean with his family for more than 20 years. He knows the cleaning industry and has some great advice to help you grow your own business as well. “It’s embarrassing, but it was better when I walked away”2022-03-1734 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 24: The King of Pressure Washing, Jason GeimanJason Geiman lives to help people, but serving others doesn’t always pay the bills. After many years as a firefighter, Jason started pressure washing as a side-gig to gain financial freedom. Jason grew his business, learning ALL the mistakes the hard way. After selling his business, he has his eyes set on a new project.  Jason’s next goal: “to help people be successful and have financial freedom”. Help Jason reach his goal by listening in.  “Open your wallet or learn how to do it” “Take action and be positive and things will happen” In this epis...2022-03-1029 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 23: Howard Partridge is Phenomenal!Howard Partridge  What does it mean to be phenomenal? Howard Partridge is the founder of Phenomenal Products; business systems that can change your business distinctively and rapidly. His message:  YOU are phenomenal. Your business can be, too. Howard’s life story might read like the “American Dream”. Howard grew up on welfare and now owns a multi-million dollar turnkey business, but becoming phenomenal didn’t happen by accident. Howard learned from the best. Listen in as he shares the wisdom gleaned from those around him and what it takes to be phenomenal. “The best life lesson I’ve learned: fi...2022-03-0353 minThe 8020 Service BusinessThe 8020 Service BusinessEspresso Episode with Shawn DayShawn Day Are you gearing up for the spring season and working toward being fully staffed? You might be behind the ball already. Shawn Day is the Managing Director of BlueSkies Services. He founded, managed, and sold his own cleaning business; Shawn knows the service business industry inside and out. His motto: "always be recruiting". He’s here to answer all the questions you need to know to be prepared and ready to hire your ideal employee. You won’t want to miss his responses to: What are our ideal employees doing right now? What do our ideal employees real...2022-03-0142 minThe 8020 Service BusinessThe 8020 Service BusinessEspresso Episode with Dom WilliamsDom Williams Dom who? You won’t forget his name after this episode. Dom Williams started his first business when he was twelve years old and launched C&C Cleaning right out of high school. He has entrepreneurship and innovation running through his veins. Utilizing his the lessons he learned struggling to fill positions within his own service business, Dom developed HireWho, a hiring platform that automates and streamlines the whole process. Dom explains all of the "who's" in the hiring process: who is your competition? who is your ideal applicant? who is slowing down your recruitment process? Our co...2022-02-281h 00The 8020 Service BusinessThe 8020 Service BusinessEspresso Epicode with Ben BricksonBen Brickson The crux of the 80/20 principle is doing less and earning more. But the work still must get done. In this episode I talk to an expert in the field of hiring and recruiting, Ben Brickson. He is the founder of Talent Link, a Minnesota based recruiting firm with 15 years of experience.  Ben goes into detail on how to overcome the challenge of competing with big businesses to attract workers. He answers everything you need to know to fill those empty positions how to reach the most candidates, including some referral sources you might not have considered. If y...2022-02-2453 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 22: Wesley Bloeme - Wise GuysWesley Bloeme-Wise Guys At 26 years old, Wesley Bloeme, owner and founder of Wise Guys Pro-Wash, embodies the best qualities of the Millennial generation: utilizing the abundance of internet resources to become the master of his future. With YouTube and Audible as his teachers, this “wise guy” turned his summer side gig  into a seven-figure business.  Wesley recounts how his personal mantra of constant improvement enabled him to graduate from college debt free and earn the title of “Atlanta’s #1 Rated Power Washing Company”. You don’t want to miss this one! “There’s a difference between obsessing and optimizing”2022-02-2459 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 21: Let’s Hear Ellen Rohr!!Ellen Rohr Self-styled “dirty jobs girl” and “plumber’s wife”, Ellen Rohr is a firecracker and her insights are just as lively. As COO of Zoom Drain franchise, she found the silver lining in the pandemic. She and her team used the time to regroup and will “nearly double in size in short order”. Ellen is an industry icon, a columnist for Huffington Post and commentator for several business magazines. Ellen might seem to have it all now, but the learning curve was steep and there were plenty of clogs along the way. Ellen’s wisdom flows freely as she re...2022-02-1746 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 20: Danny Kerr-From Poverty to ProsperityDanny Kerr-From Poverty to Prosperity  What is 5 hours of your time worth? Danny Kerr, cofounder of Breakthrough Academy, has helped over 400 small service businesses maximize their growth and profits. He shares his cheat sheet on how to get back 5 hours of your time each week to invest in a more prosperous future. We discuss everything from franchising to systems to simplifying your business. Listen in to find out how Danny and his team have streamlined, automated, systematized their processes helping companies go from 1 million, to 20 million, and beyond.   In this episode we discuss: 14:19 Danny Ke...2022-02-1045 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 19: Curt Kempton 2021Curt Kempton – As a former competitive mountain biker, Curt Kempton brings his diligence and enthusiasm to every endeavor. Curt’s latest project, Responsibid, perfectly aligned his ability as a sales psychology wizard with his experience as  founder and former owner of 5 Star Window Cleaning. In this enlightening conversation, we discuss everything from how Curt keeps it fun to developing your company in such a way that you can fulfill your promises. Enjoy! In this episode we discuss: 8:17 Redefining what productivity looks like 24:53 Designing the customer journey to attract the customer you want 51:30  Is your guarantee scary? Here's...2022-02-031h 02The 8020 Service BusinessThe 8020 Service BusinessEpisode 18: Perry Marshall and the Genius of 80/20Perry Marhsall wrote the best seller, 80/20 Sales and Marketing. You might also know him as the author of the world’s best selling book on internet advertising, Ultimate Guide to Google Ads, or possibly recognize his name from FORBES as one of the most expensive business strategists in the world, but Perry’s journey didn’t start that way. It started in the same place you may be at right now. Perry explains how one epiphany changed the trajectory of his life. Listen in as he discusses his journey from struggling industrial business to business sales guy, and certified “Amway Koo...2022-01-2748 minThe 8020 Service BusinessThe 8020 Service BusinessWhat’s New in Season 2?Season 2   New music New style New guests and a whole lot more. We release anew episode every Thursday. interspersed with Micro episodes called "Espresso Episodes" that handle timely, current needs. These are topics that are hot right now. I find the experts to answer the most widely asked questions, in real time.   See you on the show. Sid 2022-01-2609 minKing Of Pressure Washing - Start or grow your pressure wash businessKing Of Pressure Washing - Start or grow your pressure wash businessHow to Make 6 Figures Pressure Washing!In this video, Sid Graef shares some of the strategies and tips he's picked up to grow and scale his 6-figure pressure washing business.https://8020servicebusiness.com/If you want access to the show notes go to kingofpressurewash.com/blogIt takes hard work and dedication to start and grow a successful pressure washing and Christmas lighting business. Here are the ways you can do it.I am excited about what the unknown future holds for you!Need Christmas Lights or traininghttps://www.christmaslights.ioWant...2021-12-281h 05The 8020 Service BusinessThe 8020 Service BusinessEpisode 17: The One with Joshua LatimerJosh upped our game We have  a series of "$10,000 Ideas" from our BBB mastermind. When I told him about it, he simply stated he would share a $100,000 idea. And he did. Honestly, it's worth a whole lot more than that. Enjoy.   Resources from this episode:   Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here If you like...2021-08-0957 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 16: Meet Nick ThurstonNick Thurston…   Is not afraid. He bought his uncle’s high rise window cleaning business in San Francisco. He has rappelled off very tall buildings, and he is growing his business fearlessly. His $10,000 idea might surprise you with it’s simple effectiveness. Don’t miss his low cost way of getting huge clients. Meet Nick Thurston   Resources from this episode   Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More2021-08-0919 minThe 8020 Service BusinessThe 8020 Service BusinessEpisode 15: with Brandon VaughnBrandon Vaughn is one of the most dynamic operators, and business builders in our industry. One great key to his success: He executes quickly. He takes fast action. You are gonna love this episode.   Automate Grow Sell and the Conquer Coaching Program AGSconquer.com   Get Perry Marshall's 80/20 Sales And Marketing for 1 Penny + Shipping. 2021-08-0938 minThe Growth Vault PodcastThe Growth Vault PodcastSid Graef InterviewHello and welcome to The Growth Vault podcast where everything I talk about is to help you grow a profitable 7 figure($1,000,000) business...Today we'll be interviewing Sid Graef a master window washer and also a partner in the Big Convention, stay to the end of this podcast to get a big discount on your tickets...It's time to open up the vault and see what wisdom is coming your way...-How to hire and keep your employees in these needing times...-How to be different and market like a pro...2021-07-1543 minToday In TradesToday In TradesEp. 8 - Retaining great technicians with a great culture - Featuring Sid GraefIn this episode of Today In Trades, we talk with Sid Graef, owner of Spectrum Window Cleaning in Missoula, about how to provide a great work culture that not only retains your top talent but also impresses your customers. 2021-03-091h 11