Shows
On MessageSinch Shares Surge: Strong Margins, AI Momentum, and the Future of MessagingMEF CEO Dario Betti discusses Sinch’s 20% share surge, driven by robust margins, an EBITDA beat, and accelerating AI innovation. Sinch’s performance highlights the growing importance of AI and efficiency in the messaging ecosystem. Let us know and share your opinions at +44 7770 1962 27 send us SMS, RCS, Viber or WhatsApp and stay ON MESSAGE.
2025-08-1803 min
Email Swipes | Email marketing teardowns for SaaS brandsREPLAY: How Sinch for Email leveraged interactivity (and April Fools) to get a handle on their multi-segment audience (with Megan Boshuyzen) | Coding QuizzesShownotes:♻️ This is a replay episode originally aired on July 3, 2024. I’m resurfacing it because – as much as we love fresh content – replaying smart ideas deepens the insights. And a second listen usually surfaces something you missed the first time ‘round. So, earbuds in — pen out. Let’s make this listen actionable. ♻️When your audience is a bunch of email developers, designers, and marketers – split across three different products – how do you wow them… and segment them… at the same time? If you’re Megan Boshuyzen, you develop a dozen interactive April Fool’s Day emails that deliver a perfectly craf...
2025-08-1327 min
Perspectives in Mobile"Don’t Wait—Start Now": Sinch Urges Brands to Embrace RCS and AI, or Fall Behind“Don’t hesitate — get started.” That’s the message from Sinch to business leaders still wavering on Rich Communication Services (RCS) and AI. Why? Because RCS is already delivering 2–7x higher click-through rates, up to 42% engagement, and AI is poised to reshape how brands interact with consumers — with 97% of businesses planning to adopt AI for customer communication in 2025.Sinch, a global cloud communications platform powering over 150 billion interactions per year, was recently honored with a MEFFYS ESG Award, recognizing its commitment to environmental and ethical responsibility. In this podcast, Miriam Liszewski, Commercial Product Manager for RCS, and Isabel...
2025-07-1532 min
UpYourStackHow Sinch and HubSpot Are Shaping the Future of Secure Business Messaging with RCSIn this episode of *UpYourStack*, host Noah Berk is joined by Alex Rhodes, Senior Partner Marketing Manager at Sinch, to explore how rich communication services (RCS) are revolutionizing the way businesses engage customers through messaging.Alex shares insights into the transition from SMS to RCS, how it enhances security, interactivity, and trust, and what it means for B2B and B2C communication. Discover how RCS enables verified business messaging with carousels, in-message purchases, and encrypted conversations—and why companies need to act now to stay ahead.The conversation al...
2025-06-1622 min
Smart Conversations#31 - Tecnologias conversacionais: como criar uma solução do zero?Você já se perguntou como funciona a arquitetura de uma solução conversacional? Nesse episódio Mateus Bueno, Diretor de Produtos na Sinch e Anderson Felix, CSM na Sinch, tiram todas suas dúvidas sobre esse tema e compartilham boas práticas do mercado para datas especiais como a Black Friday.
2025-05-2927 min
The SaaSiest Podcast180. Anna Jäger, VP Marketing, Sinch - Size Matters & Speed Wins - How Sinch approached marketing in the U.S. market!In this episode, we’re joined by Anna Jäger, VP Marketing at Sinch, a global leader in customer communications with over $3B in revenue and operations in 60+ countries. Anna shares hard-earned lessons from expanding into the U.S. - one of the most competitive and complex SaaS markets in the world.
We explore how marketing strategies, buyer expectations, and team dynamics shift dramatically when crossing the Atlantic, and why failing fast, bold messaging, and the right hires are essential to making it work.
Here are some of the key questions we address:
- Wh...
2025-04-0951 minThe SaaSiest Podcast180. Anna Jäger, VP Marketing, Sinch - Size Matters & Speed Wins - How Sinch approached marketing in the U.S. market!In this episode, we’re joined by Anna Jäger, VP Marketing at Sinch, a global leader in customer communications with over $3B in revenue and operations in 60+ countries. Anna shares hard-earned lessons from expanding into the U.S. - one of the most competitive and complex SaaS markets in the world.
We explore how marketing strategies, buyer expectations, and team dynamics shift dramatically when crossing the Atlantic, and why failing fast, bold messaging, and the right hires are essential to making it work.
Here are some of the key questions we address:
- Wh...
2025-04-0951 min
The Weekly Recharge from Electric Bike ReportNew Intradrive GD8 E-Bike Powertrain Prototype Being Tested & Sinch 2.5 vs Ranger S - TWR Ep 19Intradrive has released their GD8 E-bike powertrain prototype for testing with its 250W motor and 8-sped gearbox with 480% ratio. And comparing the Aventon Sinch 2.5 to the Heybike Ranger S!We also discuss Blaupunkt NCAA licensed e-bikes, e-bike laws being created in Utah, e-trikes for riders under 5 feet tall, the Globe Haul LT vs ST and more.The trail of the week comes to us from San Diego California: Bayshore Bikeway.Reviews that Went Live:Aventon Sinch 2.5: https://www.youtube.com/watch?v=HX9Ml9AOsCoDeals of the Week:R...
2025-02-2322 min
Smart Conversations#27 - Sincronizando a Comunicação: Unindo Cliente, Dados e Plataforma CentralizadaNeste episódio, nossos convidados Camila Olaechea, Solution Sales Expert na Emarsys, e Marcelo Costa, Partnership Specialist na Sinch, discutem a importância de colocar o cliente no centro da estratégia comunicacional de uma empresa. Eles abordaram como a análise e interpretação de dados podem personalizar a experiência do cliente e ajudar na escolha dos melhores canais de comunicação para cada situação.
2024-12-1126 min
Tech Talks DailyHow Sinch is Leading the RCS Revolution in Customer EngagementIn today’s episode of Tech Talks Daily, we welcome Julia Fraser, Executive Vice President of the Americas at Sinch, a global leader in Communications Platform as a Service (CPaaS). Julia shares her expertise on the transformative power of RCS (Rich Communication Services), which is poised to become the default messaging standard by 2025. With enhanced branded capabilities, richer interactive features, and deep analytics, RCS is set to revolutionize how businesses connect with customers. Julia discusses how the upcoming iOS 18 launch is expected to be a game-changer, significantly broadening the reach of RCS and offering new opportunities for bu...
2024-11-1124 min
Smart Conversations#25 - WhatsApp: A Evolução do Canal que se tornou a Nova Voz dos BrasileirosNo primeiro episódio da trilha de conteúdo Mercado e Liderança do Smart Conversations, nossos convidados Marcos Oliveira, Head of Business Messaging na Meta, e Danielle Nakamata, Head de Parcerias na Sinch, discutem como o WhatsApp se tornou o principal meio de comunicação dos brasileiros e contam uma grande novidade: Empresas de apostas poderão utilizar o WhatsApp Business no Brasil!
2024-10-3020 min
B2B Revenue LeadersHow to build a brand the right way | Gwen Lafage (Sinch)In this episode, we welcome Gwen Lafage, VP Marketing, Global Brand and Content at Sinch, to discuss all things brand. Gwen shares her definition of brand as reputation and perception, explaining why it's crucial for companies to have a strong and brave brand to stand out. The discussion covers the challenges of measuring brand impact for smaller tech companies, strategies for establishing a unique brand voice, and the importance of consistency and repetition. They also touch on the balance between short-term marketing wins and long-term brand building, and how companies can tackle brand positioning in a new category.
2024-10-0830 min
Best Story WinsScaling Brand Communication Globally with Gwen Lafage of SinchAs brands grow, communication channels tend to expand parallelly. What is the secret behind successful comapnies that can keep up and leverage with this growth? To delve deeper into this question, we are joined by Gwen Lafage, VP of Marketing, Global Brand and Content at Sinch, who shares the intricate balance between a long-term vision and agile marketing, paving the way for continuous and successful brand growth. Gwen also explains how Sinch is revolutionizing brand experiences and efficiency while underscoring the often-overlooked potential of rich communication messagingWe also discuss:The importance of maintaining consistency in...
2024-07-2537 min
eCommerce AustraliaInsane SMS Marketing Case Studies - Matt Markoff I Sinch MessageMediaUnlock the secrets to skyrocketing your e-commerce success with SMS marketing as Ryan Martin (Founder - Remarkable Digital) speaks with Matt Markoff from Sinch MessageMediaLearn why SMS boasts a 98% open rate within the first 90 seconds and how it outperforms email marketing. Matt dives into the common hurdles that brands face, such as cost, database limitations, and fears of intrusiveness, and reveals how Sinch MessageMedia's seamless integration and competitive pricing can make al...
2024-07-1844 min
Email Swipes | Email marketing teardowns for SaaS brandsHow Sinch for Email leveraged interactivity (and April Fools) to get a handle on their multi-segment audience (with Megan Boshuyzen) | Coding QuizzesWhen your audience is a bunch of email developers, designers, and marketers – split across three different products – how do you wow them… and segment them… at the same time? If you’re Megan Boshuyzen, you develop a dozen interactive April Fool’s Day emails that deliver a perfectly crafted, Buzzfeed-style user experience.About our guestMegan Boshuyzen is the award-winning Senior Email Developer at Sinch Email, overseeing email development for Sinch Mailgun, Sinch Mailjet, and Sinch Email on Acid. She also leads Email on Acid’s monthly “Notes from the Dev” show, helping to advance...
2024-07-0327 min
ARRtist on AIR - Meaningful conversations with Software & AI leaders🇬🇧197: Having scaled Sinch’s revenue from 300m to 3bn USD, now building GILIONWhat founders can learn from Oscar’s 25-year career in B2B software
Oscar scaled VR and AR company Tobii from 20 to 120 million in revenue as VP and grew Sinch from 300 million to three billion dollars as CEO. I asked him about his strategies for building the revenue organization, team hiring, and lessons learned from his successes and mistakes. Now, he is back in Stockholm to build Gillion into the leading provider of growth debt for tech companies. Key points include:
Scaling Tobii from 20 to 120 million in revenue as VP
Growing Sinch from 300 million to three billion dollars in...
2024-06-181h 06
Smart Conversations#24 - Será que o básico bem-feito, já não está ultrapassado?Uma nova temporada do Smart Conversations está começando, e nesse primeiro episódio nossos convidados discutem estratégias para se destacar da concorrência, oferecendo experiências inovadoras para os seus clientes! Nossos convidados são Kaio Marin, Head of RCS no Google, Thais Amatti, Sales Manager na Sinch, e Dyani Bonacordi, Head de CX.
2024-06-031h 01
Email's Not Dead from Sinch MailgunS5 Ep 05 – How we got into email and how to keep it diverse with Jay Oram of ActionRocketIf you’re a part of the email community, you know for a fact that it's a very diverse group of people. That’s why on this episode we wanted to sit down and ask everyone to share a bit of their backgrounds and how we all landed in email. Chances are you literally fell into this career and now you love it. Join our friends Jay Oram, Head of Dev at ActionRocket with our own Megan Boshuyzen, Sr. Email Developer from Sinch Email on Acid, and listen to this tell all episode of how we ended up in emai...
2024-05-1436 min
PERSONAL BRAND TALK Cam Roberts Podcast ShowThe Power Of Sinch MessageMedia To Build A Brand with Damien Brennan #262Podcast Show Notes: What trends are happening in Sinch MessageMedia & SMS/MMS marketing? The future of SMS/MMS Marketing Why SMS/MMS Marketing and Message Media have such high delivery rates? How to create personalised marketing messages delivered at the right time When to use SMS/MMS to drive up Google Reviews & Re-orders The latest ways to integrate Message Media into your Marketing Automation Where and How AI fits in with Message Media Channels Why you're missing out on new business and repeat sales Damien connects great businesses with great technologies to drive great outcomes. ...
2024-05-1426 min
Smart Conversations#21 - Desvendando os golpes digitais: Tudo que você precisa saber sobre fraude e cibersegurançaOs golpes digitais estão em alta. E os canais de comunicação, mais do que nunca, estão sendo alvo para os golpistas fazerem as suas vítimas.
Nesse episódio convidamos especialistas da Sinch para falar sobre os golpes mais comuns, como se proteger deles, e a importância das áreas de Antifraude e Segurança dentro das empresas.
2024-02-0739 min
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CXIncreasing speed to improve CX with Doug Rubingh, Sinch MessageMediaRecent consumer research by Sinch MessageMedia showed that 32% of customers expect an immediate response when they contact your business, and many brands are simply not equipped to handle that at scale. Today we’re going to talk about the importance of speed of communication when optimizing the customer experience.To help me discuss this topic, I’d like to welcome Doug Rubingh, President US & UK at Sinch Message Media.ResourcesPartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding!RainFocus INSIGHT: Experience...
2024-01-2227 minThe Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CXIncreasing speed to improve CX with Doug Rubingh, Sinch MessageMediaRecent consumer research by Sinch MessageMedia showed that 32% of customers expect an immediate response when they contact your business, and many brands are simply not equipped to handle that at scale. Today we’re going to talk about the importance of speed of communication when optimizing the customer experience.To help me discuss this topic, I’d like to welcome Doug Rubingh, President US & UK at Sinch Message Media.ResourcesPartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding!RainFocus INSIGHT: Experience...
2024-01-2227 min
Smart Conversations#20 - Transição de carreira: Sobrevivendo e crescendo em TecnologiaNão é novidade que o mercado de trabalho está mudando de forma rápida. E para manter um currículo competitivo, uma transição de carreira pode ajudar!
Por isso nesse episódio convidamos duas experts nesse assunto para compartilharem as suas experiências. Thaís Escobar, que já trabalhou na área da saúde e hoje atua como Diretora de RH na Sinch, e Rayane Scardua, que é formada em Engenharia de Produção e hoje lidera a área de Cross Partners da Sinch.
2024-01-1732 min
The SaaSiest Podcast122. Rick van Esch, Managing Director, Sinch Engage - The Rollercoaster of SaaS Acquisitions!In this episode, we speak with Rick van Esch, Managing Director, Sinch Engage, the Customer Communications Cloud that helps businesses deliver unified, personalized experiences no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on Sinch for their customer communication needs.
We talked with Rick about how his company was acquired by Sinch back in the day and how he as a member of the Sinch team has gone on to do several other acquisitions. In particular, we are looking into the dynamics and the role of the acquirer...
2024-01-1651 minThe SaaSiest Podcast122. Rick van Esch, Managing Director, Sinch Engage - The Rollercoaster of SaaS Acquisitions!In this episode, we speak with Rick van Esch, Managing Director, Sinch Engage, the Customer Communications Cloud that helps businesses deliver unified, personalized experiences no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on Sinch for their customer communication needs.
We talked with Rick about how his company was acquired by Sinch back in the day and how he as a member of the Sinch team has gone on to do several other acquisitions. In particular, we are looking into the dynamics and the role of the acquirer...
2024-01-1651 min
Smart Conversations en Español#04 - Tu Mensaje, el futuro de tu empresa: Explorando Google Messages RCS y su transformación en la comunicación empresarialGoogle Messages RCS (Rich Communication Services o Servicios de Comunicación Enriquecidos) se está conviritiendo en uno de los canales de mensajería más populares ¿cuáles son los beneficios? ¿cómo ayuda a las empresas a mejorar la comunicación con sus clientes? En este episodio de Silvia Barrera Go to Market Lead para Google México y José Luis Beauperthuy, Operator Relations Specialist en Sinch Latam, exploran todas las posibilidades que ofrece RCS, qué es, cómo implementarlo para comenzar a potenciar las conversiones en tu negocio.
2023-12-2041 min
Smart Conversations#19 - Go to Market: Do planejamento à execuçãoPara a sua empresa mandar bem nas vendas é indispensável ter uma estratégia de Go To Market bem definida! Nesse episódio do Smart Conversations, Mateus Bueno, Diretor de Produto da Sinch, e Felipe Mello, Business Development Specialist, conversam sobre a importância da área de GTM para as empresas e dão dicas de como vender para a pessoa certa, no lugar certo e na hora certa!
2023-12-0631 min
Smart Conversations en Español#02 - Conversaciones que Venden: Explorando el Universo del Conversational Commerce¿Cómo llegar a un cliente más exigente que nunca? ¿cómo ganar su lealtad ante un mercado cada vez más competitivo? El Conversational Commerce o Comercio Conversacional se ha convertido en la clave en tendencia que te ayudará a aumentar tus ventas a través de una comunicación personalizada con tus clientes por los canales que prefieren y en el momento en que lo necesitan. En este episodio Henrique Marques, director de Ventas en Sinch y Armando Vélez, director de E-commerce en Skillnet te contarán qué es, cuáles son sus ventajas y cómo implementa...
2023-10-2736 min
Football Fignuts PodcastWeek 7 and Sinch has WhiskeyThis week Sinch is back with Craig while Britt is possibly fighting a pit boss in Vegas! Hey what happens in Vegas stays in Vegas! It's Week 7 of the 2023 NFL season and we are in knee deep in injuries, bye weeks and bad weather! Come along and find out who we are looking and and what game we are avoiding. PS- Sinch is still not a Mac Jones fan. Shocker!
2023-10-2044 min
Smart Conversations en Español#01 - Rutas piratas y su relación con el fraude a través SMS: Cómo proteger a tu empresa y a tus clientes¿Sabes qué son las Rutas Grises o No Homologadas y las Granjas de SIM en la mensajería SMS, y cómo todo esto se relaciona con el fraude cada vez más común: el Smishing?
En este episodio, Guilherme Franco, VP de Sales y Adriana Sánchez, Sales Manager en Sinch, te dirán cómo identificar si tu empresa está utilizando rutas piratas para tus envíos de mensajes SMS empresariales y cómo proteger la información confidencial de tus clientes contra el fraude y cuidar la reputación de tu marca.
2023-10-0332 min
Smart Conversations#14 - Desvendando o Google Messages RCS: Novas possibilidades para o seu negócioEsqueça as mensagens sem graça, o RCS chegou para engajar! Junte-se a nós nessa conversa para descobrir como dar um upgrade na sua estratégia de mensagens utilizando esse canal, que já está disponível em mais de 85% dos celulares. Nossos convidados desse episódio são Kaio Marin, GTM de Google Messages RCS, e Thais Amatti, Sales Manager na Sinch.
2023-09-2154 min
Revenue Champions102: The growing importance of brand as a differentiator (with Gwen Lafage, VP of Brand and Content at Sinch)VP of marketing, Liam Bartholomew is joined by Gwen Lafage, VP of Brand and Content at Sinch, one of the fastest growing tech companies in the world. Sinch This podcast episode will discuss the changing nature of B2B buying behaviour and how more than ever, B2B marketers need to focus on brand as a differentiator. In this new era, how must marketers approach change? How must marketers view brand building?
2023-06-2852 min
The Content Cocktail HourSteps to Take to Build a Brave Brand with Gwen Lafage of Sinch
Gwen Lafage breaks down the steps of building a brave brand. She is the VP of Brand and Content at Sinch, a “Customer Communications Cloud” that helps companies connect with their audience across all channels. Individual employees need to align on their brand story, visual identity, and tone. Then, they can act as brand ambassadors online and stand out from competition.1:16 Conversation starts3:20 Building brave brand6:12 Coca-Cola9:10 Stand out among competition15:15 Infrastructure20:44 Company culture25:00 Alignment28:46 Brand drives demand33:15 Individuals behind brands38:15 Outro Sign up for Modern Day...
2023-06-2300 min
CX EducationBridging the gap between omnichannel marketing and customer experience with Chad S White from Oracle Marketing ConsultingEpisode summary In this episode, host Gwen Lafage from Sinch chats with Chad S White from Oracle Marketing Consulting to discuss the importance of an omnichannel marketing approach and its impact on customer experience. Chad emphasizes the importance of breaking down silos between marketing channels so that teams can align with a shared, customer-centric goal and create a more coherent and unified customer experience. Chad also explores the role of technology in supporting a sound marketing strategy and the significance of data privacy regulations and their influence on marketers. As customer expectations continue to r...
2023-06-2143 min
Smart Conversations#08 - CS: de apagar incêndios a construção de uma jornada de sucessoÉ comum que times de Customer Sucess executem muitas funções no seu dia a dia. Mas como garantir que o seu time não está deixando de lado a jornada do cliente e focando apenas no suporte? Nesse episódio convidamos os experts Bernardo Nunes, que é Head of Customer Success, e Lilian Oliveira Franco, Director of Customer Success & Support, para compartilhar as melhores práticas de um time estratégico de CS.
2023-06-0753 min
CX EducationFrom focusing on the basics to successful digital transformation with Shameem Smillie, CCaaS ConsultantEpisode summary Contact Center as a Service (CCaaS) is a cloud-based customer service solution providing businesses with features to manage customer interactions. CCaaS solutions typically offer a range of features: including inbound and outbound voice calls, email, chat, and social media support. One of the primary benefits of CCaaS is that it provides businesses with a scalable and flexible solution that adapts to changing customer demands and business needs. But if a business wants to stay competitive and meet customer expectations, contact centers must undergo a digital transformation which can be complex and ch...
2023-06-0741 min
Smart Conversations#07 - Squad Sinch responde: os segredos do Globoplay para se tornar uma referência com seu bot no WhatsAppDescubra os segredos por trás do sucesso do Globoplay com seu bot no WhatsApp! Neste episódio especial, o Squad Sinch revela insights valiosos sobre como o bot se tornou uma referência em engajamento e experiência do cliente. Prepare-se para conhecer estratégias eficientes e dicas práticas para aprimorar sua comunicação no canal!
2023-06-051h 04
Smart Conversations#06 - Conquistando corações e estômagos: A arte do iFood em construir comunidadesPara começar uma nova temporada com chave de ouro, convidamos especialistas do iFood para falar de um assunto que eles entendem bem: Experiência do cliente! Acompanhe Giulia Bonfiglioli, Coordenadora de Comunicação, Beatriz Freitas, Analista de Engajamento e Denilson Marcelino, Coordenador de Voz do Cliente, nesse bate-papo sobre CX!
2023-06-0126 min
Smart Conversations#05 - Parcerias que conversam: como a Meta ajuda empresas a criar experiências no WhatsApp?No Brasil 99% dos smartphones possuem o WhatsApp instalado! E para explicar o protagonismo desse canal, convidamos o Marcos Oliveira, que é Head of Business Messaging Partnerships na Meta, para um bate-papo sobre parcerias com empresas que conectam marcas e consumidores.
2023-05-1942 min
Marketing DilemmasThe growing importance of brand as a differentiator with Gwen Lafage, VP of Brand and Content at SinchVP of marketing, Liam Bartholomew is joined by Gwen Lafage, VP of Brand and Content at Sinch, one of the fastest growing tech companies in the world. Sinch This podcast episode will discuss the changing nature of B2B buying behaviour and how more than ever, B2B marketers need to focus on brand as a differentiator. In this new era, how must marketers approach change? How must marketers view brand building?
2023-05-1652 min
Smart Conversations#04 - Tudo que você precisa saber para integrar o GPT no bot da sua empresaO ChatGPT é o assunto do momento, e entender como integrar esta tecnologia ao seu negócio é um grande desafio. Quais são os riscos e benefícios? O que a lei diz sobre isso? Marcia Asano, que é VP of Sales Enablement/Deploy na Sinch, é a nossa convidada de hoje e responde todas as suas dúvidas.
2023-05-0534 min
Smart Conversations#03 - Rotas piratas de SMS: sua empresa pode estar utilizando sem você saberJá imaginou pagar por mensagens de texto que nem estão sendo entregues para os seus clientes? No episódio de hoje convidamos Michele Bader, VP de Operações da Sinch e Guilherme Franco, VP de Vendas, para um bate-papo sobre como identificar se sua empresa está usando uma rota pirata de SMS e a importância de manter os dados dos seus clientes protegidos!
2023-04-1731 min
Smart Conversations#02 - Experiências personalizadas: Banco BV inova no WhatsAppComo se destacar em um mercado financeiro tão competitivo? Helber Alves, Product Owner de canais de atendimento no Banco BV, veio bater um papo com os nossos especialistas sobre experiências personalizadas no WhatsApp.
2023-03-3035 min
Exprimiendo la Naranja#016 Marketing conversacional: la tendencia que llegó para quedarse | Adriana Sanchéz (Sinch LatAm)La evolución de la tecnología ha traído consigo un sinfín de herramientas que pueden contribuir a que las empresas mejoren las experiencias de sus consumidores durante el consumer journey, sin embargo, la tecnología no es lo único que se requiere para poder generar tácticas exitosas. En este episodio las expertas Adriana y Sandra nos comparten qué es el marketing conversacional, para qué sirve y sus principales retos como la infraestructura tecnológica y el conocimiento real del consumidor al que te diriges. En el mundo del marketing no existen fórmulas mágicas, pero si existen p...
2023-03-2933 min
CX EducationHow emotional intelligence helps with employee and customer experience with Sandra Thompson from Ei EvolutionEpisode summary Emotional intelligence is a valuable way to build relationships with employees, increase motivation, and improve performance. But it also significantly boosts the employee experience — directly impacting the customer experience. In this episode of CX Education, our host Heather Share welcomes Sandra Thompson, the founder of Ei Evolution. They talk about the importance of emotional intelligence in business, why trust is critical in the workplace, and how a good employee experience leads to a good customer experience. ## Guest-at-a-glance 💡 Name: Sandra Thompson 💡 What...
2023-03-291h 02
Smart Conversations#01 - Do SMS ao WhatsApp: como Magalu evoluiu a jornada de compra do seu consumidor?Na estreia do Smart Conversations convidamos Leticia Vilela, Head de plataformas do Consórcio Magalu, para um bate-papo sobre como os canais conversacionais transformaram o processo de atendimento ao cliente
2023-03-1640 min
PlacerapoddenDärför sålde de SinchNiklas Kristoffersson och Carl Mattiasson från Nordea Innovation Stars gästar Placerapodden. De berättar hur de hittar innovativa vinnarbolag, av vilken anledning de sålde Sinch och varför de gillar att prata med konkurrenter till bolagen i fonden.........................................................................Länk till artikeln på Placera.se med lista på aktierna som omtalas:http://www.placera.se/placera/redaktionellt/2023/03/15/podd-darfor-salde-vi-sinch-aktierna.htmlGå till Placera.se för att läsa fler artiklarhttps://www.placera.se/placera/forstasidan.plc.htmlHär hittar du alla våra aktieanalyserhttps://www.placera.se/placera/aktier.plc.htmlHär finns alla våra fondanalyserhttps://www.placera.se/plac...
2023-03-1538 minPlacerapoddenDärför sålde de SinchNiklas Kristoffersson och Carl Mattiasson från Nordea Innovation Stars gästar Placerapodden. De berättar hur de hittar innovativa vinnarbolag, av vilken anledning de sålde Sinch och varför de gillar att prata med konkurrenter till bolagen i fonden.........................................................................Länk till artikeln på Placera.se med lista på aktierna som omtalas:http://www.placera.se/placera/redaktionellt/2023/03/15/podd-darfor-salde-vi-sinch-aktierna.htmlGå till Placera.se för att läsa fler artiklarhttps://www.placera.se/placera/forstasidan.plc.htmlHär hittar du alla våra aktieanalyserhttps://www.placera.se/placera/aktier.plc.htmlHär finns alla våra fondanalyserhttps://www.placera.se/plac...
2023-03-1538 min
CX EducationHow to look beyond the competition with Bill Eveleth from GoLiveEpisode summary There's nothing like healthy competition. And monitoring the way your competitors do business and approach their customers can make you a stronger player. But if you want to stay on top of the game, sometimes you need to look beyond your competition. In this episode of CX Education, our host Sunny Dhami welcomes Bill Eveleth, the COO/CFO of GoLive. They talk about the importance of staying ahead of the competition, why text messaging is still an effective communication channel and the benefits of creating a high-quality customer experience. ##
2023-02-1631 min
CX EducationInviting CX to the leadership table: Steps for business growth with Olga Potaptseva, Founding Director of European Customer Consultancy (ECC)Episode summary It's super common to hear business owners say, "customers are at the heart of everything we do" or "the customer is always right." But even with this mindset, CX is often left behind – it needs to be invited to sit at the leadership table and get involved in more conversations. Why? Because it’s what connects employees, customers, and operations. In this episode of CX Education, we’re joined by Olga Potaptseva, the founding director of European Customer Consultancy (ECC). Olga discusses the importance of creating a human-centric culture rather than a customer-centric one and expl...
2023-02-0826 min
CX EducationHow to manage customer loyalty with Andrew Busby from Retail ReflectionsEpisode summary Retail stores play a crucial role in our daily lives, helping consumers access a variety of products, and they can track customers' likes, needs, and values to offer relevant and timely experiences. But how consumers make purchasing decisions has changed dramatically. People stand in stores and use smartphones to compare prices and product reviews; they make purchasing decisions through social media, and when they're ready to buy, they have a growing list of online retailers at their disposal. In this episode of CX Education, our host Sunny Dhami welcomes And...
2023-01-1137 min
Good, Bad and Ugly Innovation: People, their stories and their music in 20 minutes - Top 1% Engagement on LinkedInStuart Mitchell, Global Business Development at Sinch talks about the Messaging Business and his love of MusicOur Christmas 2022 Special Edition.
We’re delighted to have Stuart Mitchell, Global Business Development at Sinch talking about the evolution of Messaging through different Technologies over the last decade. Stuart talks about all the important areas of SMS, RCS, Omnichannel and Spam. It turns out that Stuart has a surprising background relating to Music as you will hear!!
https://www.linkedin.com/in/stuartmitch/
----
This Podcast is sponsored by Nettzer – Digital First Selling - www.nettzer.com
How can you increase Customer Acquisition at 10% of Retail Costs?
How can you have...
2022-12-1526 min
CX EducationHow to improve customer experience with Mike Wittenstein from StoryminersEpisode summaryThe development of technology has brought so many advantages. In fact, thousands of companies use technology every day to reduce sales costs and focus on self-service. But it's not just about the value of technology to the business; it should always be about what creates value for the customer. In this episode of CX Education, our host Heather Share welcomes Mike Wittenstein, Founder and Managing Partner at Storyminers. Mike and Heather discuss the importance of customer experience and what customer experience designers do. They talk about using technology to cr...
2022-12-141h 20
CX EducationLearn how SMS helps you communicate with your customers with Nick Lane from MobilesquaredEpisode summary SMS was the first mobile channel, and with so many new communication channels — like WhatsApp and Viber — popping up, some brands are deciding to leave SMS behind. But SMS is still a powerful way to communicate with customers. In this episode of the CX Education podcast, our host Sunny Dhami welcomes Nick Lane, the chief insight analyst and founder of Mobilesquared. They chat about the power of SMS, rich messaging, and why brands should implement messaging into their omnichannel marketing strategy. ## Guest-at-a-glance 💡 Name: Ni...
2022-11-3038 min
CX EducationHow to know your customers and focus on your unique value proposition with Anthony McLoughlin from Rothy'sEpisode summary Marketing is critical right now, and if you want to engage your customers and sell your product, you need an effective content marketing strategy for your business. However, there are no universal truths in marketing, so you need to know your customers and focus on your unique value proposition. In this episode of the CX Education podcast, our host Michael Ahearn welcomes Anthony McLoughlin, the VP of Ecommerce & Growth Marketing at Rothy's. They chat about the importance of tailoring messaging to customers, the difference between segmentation and personalization, and why...
2022-11-1648 min
CX EducationLearn how personalized messaging helps expand your customer base with Christopher Young from AdobeEpisode summary Digital transformation is here for the long haul, and businesses that want to stay afloat must go through it. But in conservative industries like finance, change comes with many challenges, especially if the executive team is not open to innovation and is worried about the effect it might have. So it’s critical to keep the conversation about entering and conquering the digital space alive. The more information financial institutions have, the more confident they’ll feel about taking that step. After all, people spend more time online and want to access...
2022-10-2642 min
Email's Not Dead from Sinch MailgunS4 Ep 01 - Silver linings in Omnichannel Marketing with Chad WhiteWhen we started this podcast we never intended to meet our email heroes. Well, it happened anyway. During this past summer, Email’s Not Dead attended some conferences and got to make new friends and we met the Mick Jagger of email marketing, Chad S. White. You may have heard of him from his book, Email Marketing Rules, out now on Amazon. He had some hot takes on the one-year anniversary of Apple's MPP and the future of omnichannel marketing and communication.
Email’s Not Dead is a podcast about how we communicate with each other and...
2022-10-2539 minFootball Fignuts PodcastWeek 6: The SINCH is HereThat's right! Britt is on bye week and the backup QB is gets rthe call! Sinch is here to discuss so much! Including: Tom Brady's dog, Aaron Rodgers, The sad sad Bears vs Commanders game, Dunkin Donuts, Beer, and who does he like for DFS this week!? This week's feartured beers are from Beer'd Brewing Co, Counter Weight Brewing and Southern Tier!
2022-10-131h 08
CX EducationHow to provide a personalized and seamless customer experience with Daniel LafrenièreEpisode summary Right now, a remarkable customer experience is everything. If you want to stand out from the competition, you have to make customers feel valued. But in today's over-crowded market, you need to go beyond B2B and B2C — you have to become B2Me or, in other words, business to me. In this episode of the CX Education podcast, host Heather Garand welcomes Daniel Lafrenière, an Omnichannel Customer Experience Strategist. They chat about human-to-human relationships with customers, how to use chatbots to create good experiences, and why Apple...
2022-09-2130 min
CX EducationHow to personalize the commerce experience with Brian Walker from BloomreachEpisode summaryThe pandemic changed everything in our lives — from how we communicate and work to how we shop. COVID-19 brought millions of people into a new working environment; the home office has become a universal reality. Digital is a core part of most businesses.While some companies successfully adapt to digital transformation, others get left behind and struggle with adopting new tools and processes. Customer needs are constantly growing, and to keep up with them, developing a change management strategy and a digital transformation strategy is crucial - these are some of th...
2022-09-0734 minFootball Fignuts PodcastTell'em Sinch Sent Ya!Craig and Sinch helm the ship this week. They are talking QBs this week and ranking a bunch of guys and discussing where they should be ranked. Join the guys as they engage in some banter and beer.
2022-08-2553 min
CX EducationHow focusing on customer experience can take your business to the next level with Eric Carrasquilla from CSGEpisode summary The business world is changing — customers' wants and needs have changed, and so have employees' perspectives about their rights and obligations. But not many companies know how to deal with these shifts and how to meet the needs of both customers and employees. The key is to first create a culture that resonates with your team and projects your vision. Then, your employees become your brand ambassadors and help you provide an excellent customer experience. In this episode of CX Education, host Amber Peters talks with Eric Carrasquilla, the SVP o...
2022-08-2447 min
CX EducationUsing your company's culture to drive customer experience with Annette Franz from CX Journey Inc.Episode SummaryWe're in business because of and for our customers. And that's why an exceptional customer experience should be at the heart of every business.But the foundation of every outstanding customer experience is the company's culture.In this episode of the CX Education podcast, our host Heather Share welcomes Annette Franz, the Founder and CEO of CX Journey Inc. They talk about how technology has impacted customer experience, why culture is the foundation for everything in your company, including CX, and the benefits of automation in business.##
2022-08-1744 min
Email's Not Dead from Sinch MailgunS3 Ep 07 - When email goes wrong with Laura Atkins of Word to the WiseIt’s the season finale and we’re excited to bring you the theme of this episode, when email goes wrong with Laura Atkins. She has over 30 years of experience fighting spam and collaborating with large enterprises to enable them to become better senders. Listen in for a fun-filled episode as we cap off season 3. We’ll see you soon for season 4.
2022-03-1638 min
Driving Demand6 - How to create a really great brand and engage your audience (with Gwen Lafage, VP Brand & Content at Sinch)Gwen Lafage is VP Brand & Content at Sinch and also the host of the Tech Marketing Podchat.On this episode we talk about:What is the difference between brand and demand?What defines a really great brand?How can you measure brand against revenue growth?When should a company hire in-house marketers and when is an agency a good idea?Are you ready to join the movement? Join our free slack community where some of the best demand marketers in the world share knowledge on demandgenerationmovement.com.This episode is brought to you...
2022-02-2836 min
Gött Tjöt om Aktier74. Fynda bland tech? Sinch och BTS Group med Helen GrothVi välkomnar fondförvaltaren Helen Groth från Lannebo Fonder. Groth ger inblick i hur man kan tänka när tech-aktierna går ner och räntorna går upp. Vi snackar utvecklingen bland teknikjättarna, rapportsäsongen i branschen och intressanta megatrender. Groth presenterar även två heta case som kan vara köpvärda i den numera kalla sektorn: Sinch $SINCH samt BTS Group $BTS B. Sinch levererar meddelandetjänster och har haft det svårt på börsen under det senaste, men är det dags för revansch? BTS Group är ett missförstått IT-bolag...
2022-02-2149 minEmail's Not Dead from Sinch MailgunS3 Ep 06 - Insights from an email marketer and email developer with Megan Boshuyzen and Julia RitterWe sat down with fellow Mailgun employees, Megan Boshuyzen, email developer, and Julia Ritter, email marketer as they just returned from UNSPAM, an email conference created by Really Good Emails (listen to our episode with CEO Matthew Smith). Find out everything they learned from upcoming 2022 email trends to why the quality of your email content matters. We hope you enjoy this one and we may see you out and about at your next email conference.
2022-02-1732 minEmail's Not Dead from Sinch MailgunS3 Ep 05 - Implementing DMARC with Ash from DmarcianIf you remember in Season 2 we had our friend Ash Morin from Dmarcian on the show to talk about spoofing, phishing, and his love of DMARC. Well, now he's back to cover what it takes to implement DMARC. Learn from the best in the business on what it takes to implement DMARC into your email strategy. Featuring Kate Nowrouzi, VP of Deliverability at Pathwire.
Resources for this episode:
https://www.mailgun.com/blog/email-authentication-your-id-card-sending/
https://dmarcian.com/deployment-services/
https://dmarcian.com/dmarc-deployment-checklist/
https://dmarcian.com/start-dmarc/
https://dmarcian.com/video-dmarc-deployment-process/
2022-01-3130 minEmail's Not Dead from Sinch MailgunS3 Ep 04 - The Inbox Insights 2022 guide with Jenna from Ascend2We've got a gift for you and you can download it from the Mailjet blog over at mailjet.com/blog. We just released our Inbox Insights 2022 report with the help of our friend Jenna Balegno from Ascend2. We invited her out to dive into why this report will benefit your email strategy and what to expect in email in 2022.
Download the report at mailjet.com/blog/guide/inbox-insights-2022/
2022-01-1226 min
The ChangemakersBuilding brave brands: Gwen Lafage, SinchGwen is VP Brand at Sinch, one of the fastest-growing tech companies in the world. In her role, Gwen helps to both implement and evolve the brand as well as working on the mergers and acquisitions part of the business, helping to integrate the new companies brought under the Sinch umbrella. Gwen is a brand builder and B2B tech marketing leader at the top of her game. She’s dedicated her career to building strong brands, having spent a decade working in the top advertising agencies before opening an art gallery in San Francisco. She returned to...
2021-12-2247 minEmail's Not Dead from Sinch MailgunS3 Ep 03 - Matthew Smith of Really Good Emails wuz here!We’re big fans, I mean really big fans of Really Good Emails. Such big fans that we had to get CEO and Co-Founder Matthew Smith on the show and wanted to know the history and future of Really Good Emails. Enjoy tidbits on Yoda, the love of buying musical instruments online, and of course…email.
Learn more about Really Good Emails at reallygoodemails.com.
2021-12-1536 minEmail's Not Dead from Sinch MailgunS3 Ep 02 - Email changes in 2021With growth comes changes. Some changes are good and some changes are bad. That's why Jonathan and Eric bring you a recap of what changed in the email landscape in 2021. From how email volumes are changing for businesses to covid related email traffic in the last two years. Plug in your headphones and join us for this episode of Email’s Not Dead.
2021-11-3024 min
Nordic Future Makers - digital marketing, media, tech and innovationGwen Lafage - VP Brand at Sinch (in English)Gwen Lafage, VP Brand at Sinch is the latest guest on the Nordic Future Makers podcast. Sinch is a CPAS tech company that started in Sweden, but is now operating all over the world and experiencing 'hyper growth.' Gwen has amazing knowledge and energy and in this episode Gwen explains what Sinch is and how it is powering mobile customer experiences. She also talks about the power of brand for B2B and gives some tips on how to make this work. We then talk about measurement, AI, chatbots, customer expectations and a few other things too! In...
2021-11-2426 min
Email's Not Dead from Sinch MailgunS3 Ep 01 - Don't panic, it's just the Apple Privacy PolicyWelcome back to Season 3 of Email's Not Dead with your hosts Jonathan Torres and Eric Trinidad. A lot has happened since season 2 and we're here to let you know it's going to be okay! Don't panic! It's just the Apple Privacy Policy update. We're covering what we've seen since the update has been released, how opens fit into your email strategy, and what to expect in the future from the Apple Privacy Policy update. Tune in with your ear buddies at Email's Not Dead.
2021-11-1221 min
Investera & Agera från DNB Carnegie Private BankingTeknisk analys: Evolution, Embracer, Sinch med fleraI dagens avsnitt av Investera & Agera svarar Johnny Torssell, teknisk analytiker på Carnegie Private Banking, på lyssnarfrågor. Bland annat om AstraZeneca, Ericsson, Evolution, Embracer med flera. Dessutom teknisk karta över silver, guld, OMXS30 och S&P500.
Video med grafer finns här: https://www.carnegie.se/podd/investera-agera/teknisk-analys-lyssnarfragor/
3:15 S&P500 6:30 OMXS30 9:15 Oncopeptides 11:30 Ericsson B 14:55 Sinch 17:44 Evolution 21:10 Embracer 25:40 AstraZeneca 28:55 Telia 31:00 Silver 35:00 Guld
Viktig information
Carnegie Private Banking baserar sina aktierekommendationer på fundamental analys. Vår tekniska analys fungerar ibland som ett stöd vid våra bedömningar. Ovanstående skall därför inte uppfattas som en köp- eller säljr...
2021-11-1140 min
AugmentTurtl, Osano, Genially, Lio and Pentathlon Ventures raises ventures | Molecule Software and Fidectus team-up | Sinch acquires MessengerPeople | Freshworks debuted on the Nasdaq on Wednesday after a billion-dollar IPOContent automation company Turtl raised $17M in Series A funding from Octopus Ventures to expand its team and double its headcount. This Series A funding is Turtl's first institutional raise and stated that with this, the startup would double its headcount using the proceeds from the fund.Osano raises $11M in funding from Jump Capital to support its international expansion and hire for sales marketing and engineering. It witnessed significant growth and has over 10 percent of the Fortune 500 as paying customers.Genially raised $20M in a Series B funding...
2021-09-2302 min
The PARTNERNOMICS ShowEp 61 - Tony Bryant, Senior Director of Partnerships and Channel @SinchIn this week's episode, Mark Brigman chats with Tony Bryant, Senior Director of Partnerships & Channel at Sinch. Tony describes the different solutions that Sinch provides for its clients and how they are disrupting the communications space. Sinch engages in many highly innovative technology partnerships to bring new capabilities to its clients. Mark and Tony share insights regarding tech partnerships and the massive need for further innovation and effective commercialization of new capabilities. Be sure to visit PARTNERNOMICS.com to find more podcast episodes and to learn how to become an SPLP® certified partnering professional. (https://partnernomics.com/podcast/)
2021-07-2030 min
Fail n' GrowHow brand benefits from CPQ (🇬🇧)- Gwen Lafage, Brand Director SinchGwen Lafage is the Brand Director at Sinch, who makes it simple to communicate with your customers in all possible channels throughout the customer journey.
Gwen has a very interesting background with a global combination of experience; Ad agency in London, art gallery in San Francisco to building strong brand in Silicon Valley at Sköna and then moving to Sweden and starting her own podcast show (The Tech Marketing Podchat). Besides her work at Sinch of course :D!
In this episode we dig deep into the values and benefits you get by using a CPQ-tool such as vloxq.
Gwen s...
2021-06-1841 minAugmentZenoti, ChartHop, Commit, BukuWarung, Pennylane, Contentstack and Aserto raises funds | ZoomInfo has acquired Insent | Marqeta has gained a market capitalization of over $17.2B | Genasys Inc. has acquired Zonehaven | Carlyle Group acquires 1E | Sinch acquires MessageMedia | Float wants to provide liquidity to African SMBsZoomInfo, a market intelligence company, has acquired Insent, a conversational platform provider for businesses, in an undisclosed deal.With the acquisition of Insent, companies, ZoomInfo’s clients, will use the chat at a large scale.Marqeta, a payments service company, has gained a market capitalization of over $17.2 billion on its debut. This is due to the company’s share rise of more than 20%. Marqeta’s clients include Uber Technologies and DoorDash, Inc. The shares of the financial technology firm started at $32.50, up from its initial public offering (IPO) price of $27 per share. Genasys Inc. has acquire...
2021-06-1006 min
Good, Bad and Ugly Innovation: People, their stories and their music in 20 minutes - Top 1% Engagement on LinkedInBill Dudley, US SMS Pioneer, talks about his career, the development of SMS, Sinch and where the Industry is going todayWe’re delighted to have Bill Dudley, evangelist at Sinch, on the Podcast this week. Bill is a pioneer and evangelist of the SMS Industry in North America and he talks about his Mobile career back to his early experiments with Mobile Data.
Bill and I have both lived in two great US States that we share a fondness for.
Bill was instrumental in pushing for SMS Interconnect in North America in the early days of his career– something that we take for granted now. Having joined Inphomatch, who were early interconnect pioneers, he’s still wi...
2021-05-3132 min
LAUTSCHRIFT - Sorry für den HitSinch, wie produziert man GZUZ, Jan Delay und EstA?In dieser Folge schaut Eike in den neuen DIY-Studios von Produzent Sinch, Dennis Schnichels und Typhoon vorbei, die stolz erklären, was ein modernes Studio und die entsprechenden Produktionsweisen ausmachen. Als Produzent ist Sinch in der HipHop-Welt im Hamburg der 1990er Jahre sozialisiert worden, hat mit Genregrößen wie Samy Deluxe, Kool Savas, Jan Delay – ja und tatsächlich auch mit EstA zusammengearbeitet.Doch er schaut schon längst weit über den Tellerrand hinaus und hat seine Soundpalette erweitert, von Pop über R’n’B, Sportclips und Sounddesign, bis hin zu Werbejingles und Filmmusik wird hier mittlerweile alles produzi...
2021-04-2647 min
DYCEInterview mit SINCH über Platin- und Goldplatten, verrückte Studiosessions, Album mit GZUZ, die lukrativsten Aufträge eines Musikproduzenten, moderne Kreativarbeit uvm.Für diese Folge traf ich mich mit Sinchi „Sinch“ Wichmann, der als Musikproduzent mittlerweile eine Institution in der deutschen Musiklandschaft ist. Er wurde mehrfach mit Gold und Platin ausgezeichnet für Songs mit Rapgrössen wie Fero47, Sido, Samy Deluxe oder Kool Savas. Und den ein oder anderen TV- und Kino-Werbespot kennt man auch, welchen er musikalisch unterlegt hat.
Ich traf mich mit Sinch in seinen neuen DIY-Studios und wir sprachen unter anderem über
seine Welttournee mit dem armenischen Symphonieorchester und wie es bei einer Produktion mit 500 Menschen mit fünf Übersetzern funktioniert,
wie man Gold- und...
2021-04-0558 min
Tech.euOpera's fintech push unpacked, Deliveroo loses in 🇳🇱 court, Sinch's biggest acquisition, Lakestar SPACAnd here are the notes and links for this week’s episode:🤝 Event networking app Grip raises $13M, as pandemic forces events to stay virtual📞 Sinch to acquire US voice communications company Inteliquent for $1.14 billion🐚 Tech investor Klaus Hommels launches $332 million SPAC in Europe💰 Emerging as an Eastern powerhouse, Earlybird Digital East Fund launches new $242M fund📈 Deliveroo pencils in 8 March to unveil blockbuster float⚖️ Deliveroo to appeal to Supreme Court after judges say riders are not freelancers💉 He disrupted finance — now...
2021-02-1927 minEmail's Not Dead from Sinch MailgunS2 Ep 07 - Spoofing, phishing and for the love of DMARC with Ash Morin of Dmarcian.We're wrapping up this wild ride of a year and season by clearing the air on phishing and spoofing with Ash Morin, Senior Deployment Manager of Dmarcian. We cover why spoofing is so scary and why you need to love DMARC. Join your favorite email buds Jonathan and Eric and our VP of Deliverability, Kate Nowrouzi for the season finale of Email's Not Dead.
dmarcian.com
mailgun.com/blog
2020-11-1232 minEmail's Not Dead from Sinch MailgunS2 Ep 06 - Tales of Terror from the Email Void - The Warm UpHere's a tale for you to sink your fangs into. The holidays are approaching extremely fast *gasp*. Which is why you need to start your warm up for your domain and IPs. But do you start with your domain warm up or IP warm up first? Jonathan and Eric settle the score in this special edition Email's Not Dead LIVE podcast episode and webinar. Our producer Thomas Knierien also showed up as Jason Voorhees to help answer questions. Happy Halloween!
2020-10-2929 minEmail's Not Dead from Sinch MailgunS2 Ep 05 - We just got back from Email Camp 2020.Eric and Jonathan are back with a brand new episode of Email’s Not Dead to recap the all-new Email Camp 2020 presented by Mailgun and Mailjet. Featuring Email Camp Head Counselor and Mailgun Marketing Specialist, Thomas Knierien who gives a brief overview and what's in store for the future.
Go to youtube, look up a looping campfire video, maybe heat up some hot chocolate and put some camp clothes and listen to this recap.
Learn more about Email Camp 2020 at https://try.mailgun.com/email-camp
Visit us at www.mailgun.com.
2020-10-0124 min
Tech.euApple (and Ireland)'s win against the EU, Privacy Shield invalidated, and we interview Sinch CEO Oscar WernerHere are the notes and links for this week’s episode:Apple and Ireland mark victory on €13 billion tax bill appeal Commission loses out in Apple-Ireland tax battle, announces tax abuse clampdown (Euractiv)Apple has €13bn Irish tax bill overturned (BBC News)Apple just won a mammoth victory over Europe’s ‘tax lady.’ But the fight is far from over (Fortune)Privacy Shield: invalidatedUS-EU Privacy Shield data sharing agreement struck down by court (Ars Technica)The background to EU citizens’ court win over US tech giants (The Guardian)Court of Justice of t...
2020-07-2030 minEmail's Not Dead from Sinch MailgunS2 Ep 04 - Applying the sending funnel in our current climate.Things have become a little weird around the world and we brought in our expert Kate Nowrouzi, VP of Deliverability to preach the good word on applying the sending funnel to your email. Even in these trying times, applying the sending funnel to your email strategy is critical to ensure that you land in the inbox. Learn what happened from the backend of email when everyone sends the same content at the same time. Sit down with Jonathan and Eric as sending in the real world, gets real.
Check out Kate's blog post on do’s and don...
2020-04-1631 minFootball Fignuts PodcastReturn of the SinchSinch joins the guys to discuss the recent moves. Free Agency has had to slow down due to the Coronavirus but the talk is still hot. Join us to hear insights on the latest moves!
2020-03-2759 minEmail's Not Dead from Sinch MailgunS2 Ep 03 - The Developer Episode or The DevisodeIn this episode, we decided to bring in a mad man. No, we actually brought in one of our lead developers, Alan Erwin. He’s on our deliverability tools team and we wanted to ask him what made him tick, so we did. Tune into this week’s episode with Jonathan and Eric to remind you, Emails Not Dead.
2020-03-0928 minEmail's Not Dead from Sinch MailgunS2 Ep 02 - Sending emails at the right time with Send Time OptimizationWait wait, we have more. In this episode, Mailgun’s Product Manager, Chris Farmer brings you up to speed on how you can send your emails at the right time with, Send Time Optimization. Is it better to send in the late morning, early afternoon or early evening? Tune in now!
2020-02-1218 minEmail's Not Dead from Sinch MailgunS2 Ep 01 - Introducing Inbox PlacementA new year means a new season of Mailgun's Email's Not Dead. We have Jorge Miramontes our Product Manager introducing our newest tool, Inbox Placement. Tune in with Jonathan and Eric in 2020 to remember, Email's Not Dead!
2020-01-2218 minEmail's Not Dead from Sinch MailgunEpisode 07 Season Finale - Complaints and UnsubscribesCan you still be friends with your customers after an unsubscribe? Learn why it's best to have organic email addresses and different options for your unsubscribes with Jon and Eric in the season finale of Email’s Not Dead.
2019-08-1525 minEmail's Not Dead from Sinch MailgunEpisode 06 - Sunset Policy and TrackingSometimes you need to clean house, including your sending habits. That's what we're talking about in this week's Email’s Not Dead – Sunset Policies. How does tracking tie in with engagement? When should you say goodbye to unengaged email addresses in your mailing list in order to maintain your sending reputation? Join Jonathan and Eric as we start wrapping up season one.
Email Best Practices
Contact Us
2019-08-0118 min