Shows
The How This Works showJen BlatzJen Blatz, principal UX researcher at Boeing Employees' Credit Union (BECU), takes us on a journey from journalism to UX design, sharing practical insights from the trenches of financial institutions and animal hospitals. With experience spanning VCA animal hospitals to Capital One to Rocket Mortgage, Jen brings a refreshingly honest perspective on the evolving UX landscape—including what's broken with personas and why the future might look different than we think.
Her background in journalism shapes how she approaches ethnographic observation, whether she's watching veterinarians work with anxious pets or understanding how credit union members navigate digital ba...
2025-05-291h 12
The How This Works showDr. Chui Chui TanDr. Chui Chui Tan, cultural strategist and author, shares her journey helping businesses navigate cultural nuances for global growth. With over 16 years of experience in user experience internationally, she has orchestrated successful market launches for companies like Spotify, Netflix, and Bumble across 50 countries. Her approach goes beyond user research and experience to incorporate a holistic understanding of market ecosystems, helping businesses avoid cultural stereotyping while making informed strategic decisions.
Born in Malaysia to Chinese parents, Chui Chui moved to the UK over 20 years ago. Her unique background and global experience inform her approach to cultural strategy. Beginning...
2025-03-111h 13
Building Great ExperiencesFuture of CX: Beyond Product, Into Ecosystems - Interview w/ Skipper Chong WarsonOverview:Welcome to the Building Great Experiences podcast, with your host Drew Burdick a 15-year veteran in Customer Experience and Managing Partner at StealthX. This is a show dedicated to sharing how brands are bringing insanely great human-centered experiences to life with strategy, design & technology.Episode Details:In this episode, Drew interviews Skipper Chong Warson, Founder at How This Works Co. They discuss the future of customer experience, emphasizing the importance of understanding customer journeys, the role of AI, and the need for businesses to collaborate across departments. They explore how companies ca...
2025-01-2932 min
The How This Works showDrew BurdickDrew Burdick, founder and managing partner of StealthX, shares his unconventional journey into design and entrepreneurship. After growing up in the Philippines (age 4-18) and studying political science and communications in college, a chance internship introduced him to graphic design — beginning with a bootleg copy of Illustrator/Photoshop CS2. During the 2009 recession, Drew scrapped his way forward, balancing freelance design work with jobs like valet parking at the Ritz Carlton and window washing.
His path included founding a successful clothing brand for the electronic music scene (complete with 163 street team members) before transitioning into corporate roles and ev...
2025-01-2944 min
The How This Works showBumhan YuSkipper chats with Bumhan Yu, a designer and coder, about his perspective shaped by his linguistics and psychology background. After moving from Korea to New York City, he transitioned from academia to design, where his non-design background enriches his approach to understanding user needs and communication. His career evolved from graphic design to design operations and team dynamics, emphasizing problem understanding before solution creation. Beyond design, Bumhan maintains interests in theoretical physics and the Zettelkasten note-taking method among other topics.
You can listen here or wherever you get your podcasts: https://www.howthisworks.show/032-bumhan-yu
Or on Youtube...
2025-01-231h 02
The How This Works showAaron YoungSkipper chats with Aaron Young, founder of Switch Insights, breaking down the concept of "switch interviews" — a lesser known methodology that reveals the contextual moments leading customers to change products or services, emphasizing the importance of understanding the "why" behind customer behavior rather than just the "what." He explains that while companies often think they know why customers switch, a directed interview can reveal the complex, messy reality of customer decision-making, encompassing factors like grievances, magnetism, and effort underneath and surrounding the change.
You can listen here or wherever you get your podcasts: https://www.howthisworks.show/031-aaron-young
Or...
2025-01-0359 min
The How This Works showAndy PolaineIn this episode, Andy Polaine, Dr. Polaine to some, talks about his career journey, starting with his background in film and interactive media, his transition into service design, and his current focus as a design leadership coach. Andy discusses his coaching approach, which is rooted in his experience as a designer, facilitator, and teacher. He also talks about some of what he's hearing from design leaders right now, emphasizing the importance of reading the room, even in a digital context, and how his work addresses common challenges faced by design leaders, such as imposter syndrome and the "leadership dip" — a...
2024-11-141h 05
The How This Works showJoanne WeaverJoanne Weaver, who co-runs a design recruiting agency in New York City, discussed her dual career in recruitment and music. She highlighted the importance of networking and tailoring job applications to specific roles. Joanne emphasized the need for efficiency in communication and the value of understanding both job seekers and clients. She shared her journey from starting her agency during a financial crisis to having built a successful business. Joanne also discussed the significance of connection and authenticity, both in her professional and personal life, recommended the show "Alone" for its exploration of human resilience, and talked about her...
2024-10-181h 15
The How This Works showCarl CleanthesOn this episode of the How This Works show, Skipper Chong Warson talks to Carl Cleanthes, founder of Epic Made, a creative content agency based in Hampton Roads, Virginia. Carl shares his entrepreneurial journey from selling timeshares to establishing an agency that now collaborates with top brands like SyFy, Nickelodeon, USA, TNT, and WWE. He discusses his passion for art and creativity, focusing on his exploration of NFTs as a way to immortalize his late father’s artwork. Throughout the conversation, Carl emphasizes the importance of living authentically, expressing emotions freely, and using his creativity to honor his father’s le...
2024-10-081h 30
The How This Works showJen DaryBack in August, Skipper had a conversation with Jen Dary about her personal experiences and insights on leadership coaching, the importance of self-awareness and belief in one's abilities, Plucky's So Now You're a Manager (SNYaM), navigating the publishing industry, and prioritizing self-care in the coaching profession. Other topics include:
Jen shares her experience as the oldest of three kids and how it influences her leadership style and ability to empathize with others (it might play it yours as well, dear listener)
She highlights the importance of identifying a specific niche in coaching and how coaching is different from...
2023-12-111h 02
The How This Works showKaren Faith
Karen's personal and professional journey exploring different forms of art, including classical music and site-specific contemporary performance art
Empathy and storytelling in design, perspective taking, and understanding the difference between empathy and caring
The struggle with showing empathy towards oneself and the importance of non-judgment
The concept of being an "asshole" in social situations and intentional adjustment
The unintended consequences of Karen's work on compassion and caring
The virtue of patience and its role in creating oneness
Practicing love and accepting all things without hierarchy or morality
The idea of helpfulness versus rightness and an example of a deer
The...
2023-11-031h 07
The How This Works showZolt LevayZolt Levay is a photographer who has produced astronomical images from the Hubble Space Telescope and has spent a career describing the process of producing engaging color images from Hubble data. Now, he has his sights set on matters closer to home, working on more terrestial matters.
During this conversation, Skipper and Zolt talk about how images are produced from the Hubble Space Telescope, the importance of being curious, how professional telescopes don't "see" in color, the size of 24 million soda straws, Ansel Adams, the notion of time travel, and his more recent hobby of astrophotography.
2023-05-3053 min
The How This Works showDr. Peter Chin-HongThe last time we talked with Dr. Peter Chin-Hong, it was Dec 2020. Now, it's May 2022 — 17 months later. A lot has changed and in some ways it feels like nothing has changed. This time around, we get into current details around coronavirus/COVID, what's happening now/the current state, and what the future looks like.
We recorded this episode over two sessions and along the way we get into many topics, including the notion of reinfections (more and more common with Omicron), how the testing numbers may not reflect actual cases with more and more home testing (and so...
2022-05-1951 min
The How This Works showSkipper Chong WarsonRecorded in their child's bedroom on a weekday, Laura and Skipper chat about his academic background in writing (English literature, playwriting) as well as his professional background as a product design director (think desktop and mobile apps among other mediums) and how that plays into storytelling, most recently resulting in the creation of How This Works, this podcast.
They also talk about their life together — newsflash: they're married and living in the San Francisco Bay area, having moved from New York City a couple of years ago. Along the way, they get into some of the differences be...
2021-06-161h 08
The How This Works showCall for questionsTomorrow, we're recording the last episode of the first season where we turn the tables and Skipper's wife Laura asks him the questions. Go to Instagram @howthisworksshow to reply directly to the story or email us at howthisworksshow@gmail.com.
Thanks so much!
2021-06-0700 min
The How This Works showSarah SudhoffSkipper talks to Sarah Sudhoff about how she works as an artist, her background as a photographer, arts administrator, and photo editor — and how all of that plays into her work today.
Recorded late on a Sunday night, Skipper and Sarah talk about her identity as being half Cuban, how she got her first camera in the fifth grade, how being in a military family influenced her world and personality at a young age, being both the science nerd and the jock, and how she studied astronomy in college before she decided to pursue photography as her ba...
2021-06-011h 23
The How This Works showChris Landon (replay)This episode originally played 16 Feb 2021. We'll be back in next week with a new episode with Sarah Sudhoff followed by the final episode of the season.
This episode's subtitle should be, So many movies, so little time.
We start in Chris' childhood where he describes sneaking into his parents' room to watch Hitchcock's "Psycho" around the age of five, making short films in high school with his friends including a zombie sequel to "Xanadu" (which became a cult college favorite), feeling underwater after "Another Day in Paradise", leaving Los Angeles (and writing) before beginning to approach his work "like a...
2021-05-2748 min
The How This Works showCarl Welty (replay)In this episode, Carl talks to Skipper about his work as an architect, how the term sustainable design isn't good enough anymore, how linear perspective was developed in 1413, and his work on Banning Ranch Park and Preserve.
Starting with being born in Roswell, New Mexico, living in Turkey, and settling in California, their conversation gets into how sustainable design (the idea of using less) really needs to shift to the idea of regenerative design (works more like nature or generates energy), passive solar, how today's lumber is different than old-growth lumber, Formosan termites, building with cold form steel or light...
2021-05-1958 min
The How This Works showNova Stanley (replay)This episode originally played 26 Jan 2021. We'll be back in next week with a new episode followed by the final episode of the season.
Nova Stanley is 17 — and we talk about his work as an artist, about his attending one of the top fine arts high schools in NYC during a pandemic, and his experience as a transgender male.
Along the way, we get into so many topics — how Nova only snaps with his thumb and little/pinky finger (on both hands), how he comes from a family of artists and creators, getting inspiration from nature and his sisters (versus media and...
2021-05-121h 07
The How This Works showKacie Lett GordonThis episode originally played 5 Jan 2021. We'll be back next week with a new episode.
In today's show, Kacie Lett Gordon deconstructs the notion of having it all in our current times — she's working through that for herself with a number of other women on her podcast Fuck it All.
We start out by talking about being a bit nervous about being on a podcast as a guest and a podcast as a host, external and internal roles, the difference between honesty and authenticity, and how different people get their energy in different ways (she gets hers with alone time while he...
2021-05-041h 14
The How This Works showSelena Rosanbalm (replay)This episode originally played 5 Jan 2021. The question around, 'What is mastering?' comes up around 27 minutes into the episode
Having grown up with the idea that she wanted to perform and make music, Selena Rosanbalm talks with Skipper about being a musician and the work she’s done to write, record, release, and promote an independent album in 2020 with everything that's going on.
The conversation has a wide swing, starting with her love of yacht rock (think Michael McDonald or Hall & Oates or the Doobie Bros), her fear of things underwater, her early thrill with performing "I Just Can't Wait to...
2021-04-2753 min
The How This Works showPiper PayneThis week, Skipper chats with Piper Payne, an audio mastering engineer.
Currently based in Nashville, Tennessee, Piper starts off the episode with her professional introduction and then tells us "who she actually" is, including her being originally a Midwesterner, having three dogs, being an Aries, and her love of cheeseburgers.
We talk about how if she wasn't a mastering engineer, she might be in some form of construction or maybe a carpenter. We get into how she's a drummer, starting when she was a "shrimpy kid", her technical music studies at the University of Michigan...
2021-04-201h 14
The How This Works showDelay of showOur planned episode with Piper Payne (https://www.howthisworks.show/guests/piper-payne) will be delayed this week, that's the bad news; the good news is that it'll be available next week. Plus, Skipper talks about how it came about that we're talking to Piper — a mastering engineer (hint: Selena Rosanbalm (https://www.howthisworks.show/guests/selena-rosanbalm)) — and previews the last two episodes of the season. The next next one will have Sarah Sudhoff and the last one with Skipper Chong Warson in the hot seat.
Thanks for understanding, be safe, have a good week, and stayed tuned.
2021-04-1204 min
The How This Works showKait ScalisiThis episode of How This Works addresses adult subject matters and contains adult language.
This week, Skipper chats with Kait Scalisi, a certified sex educator who founded Passion by Kait. They engage in a wide-ranging conversation that explores so many areas — including shame, communication, and how pleasure is really powerful as a healing force.
And there's so much under the surface as well, like how some people carry their disabilities in plain sight, the concept of accessible design, how she started doing this work, how with sex there's no such thing as "normal", a lightweight fo...
2021-04-061h 00
The How This Works showSally McRaeThis week, Skipper chats with Sally McRae, a pro runner for Nike and NordicTrack among others.
Based in Bend, Oregon, Sally starts off by talking about how she often gets mistaken for a bodybuilder, a cross fitter, and even a cage fighter. She also gets into many more details of her life, including growing up in a family of seven, playing soccer and starting to run because "she knew she had the speed" and then as a way to stay in shape and cross-train, running her first marathon, discovering ultrarunning, running Western States 100 in 2014 (as captured in...
2021-03-3050 min
The How This Works showKat Hantas and Nicole EmanuelToday's episode features a conversation with two sisters — Kat Hantas and Nicole Emanuel — about 21Seeds, their company that makes all-natural, infused tequila.
They talk about what they did before starting the company — film work and corporate finance, respectively — when Kat's doctor instructed her to stop drinking fermented spirits like wine, beer, and sake to drink distilled spirits like blanco tequila instead.
And after eight years of infusing tequila in her kitchen, Kat enlisted her sister Nicole and their friend, Sarika Singh, to start 21Seeds — the name comes from two friends + one girlfriend with things that are all-na...
2021-03-231h 07
The How This Works showDr. Laura SicolaThis week, Skipper chats with Laura Sicola, a leadership communication and influence expert, speaker, author of "Speaking to Influence: Mastering Your Leadership Voice" (bookshop link), a coach, and host of the podcast, "Speaking to Influence: Communication Secrets of the C-Suite". But this conversation isn't just for managers or people in the C-suite, it's for anyone who wants to hear yes a bit more in their lives. As Laura says, this subject matter is every bit as "relevant with your coworkers, boss, employee, colleague, client, vendor, or otherwise, as it is with people in your personal life. And it is — wh...
2021-03-1658 min
The How This Works showCassandra CarlopioToday's episode features time with Cassandra Carlopio, a meditation/sleep consultant currently collaborating with The Breathe Institute and trained as a clinical psychologist on the Gold Coast of Australia. We talk about the importance of sleep, address some of the falacies associated with meditation, and she graciously leads us through a short guided meditation.
We also talk about how she loves the mountains and beach equally, her newfound love of kite boarding, about the role of the nervous system and sleep, about how there's very little communication "between the field of sleep medicine and the field of...
2021-03-0956 min
The How This Works showBen FalkBen Falk chats with Skipper on this episode of How This Works from his farm/home/homstead in Vermont about permaculture and sustainability. We start with Ben in utero at the base of El Capitan in California, visiting national parks with his family (instead of going to Disneyland), rock climbing, and then doing backcountry trips which formed his foundational relationship with his work now.
We also talk about the difference between design being focused on sustainability and regeneration, how important context is to solving design problems, about the importance of a designer living with or inside their...
2021-03-021h 02
The How This Works showKacie Lett GordonIn today's show, Kacie Lett Gordon deconstructs the notion of having it all in our current times — she's working through that for herself with a number of other women on her podcast Fuck it All.
We start out by talking about being a bit nervous about being on a podcast as a guest and a podcast as a host, external and internal roles, the difference between honesty and authenticity, and how different people get their energy in different ways (she gets hers with alone time while her husband gets it from being around people).
We re...
2021-02-231h 13
The How This Works showChris LandonThis episode's subtitle should be, So many movies, so little time.
We start in Chris' childhood where he describes sneaking into his parents' room to watch Hitchcock's "Psycho" around the age of five, making short films in high school with his friends including a zombie sequel to "Xanadu" (which became a cult college favorite), feeling underwater after "Another Day in Paradise", leaving Los Angeles (and writing) before beginning to approach his work "like a job", "Disturbia" as a mix of Hitchcock's "Rear Window" and a John Hughes movie, "Happy Death Day" and "Happy Death Day 2U" as...
2021-02-1648 min
The How This Works showCarl WeltyIn this episode, Carl talks to Skipper about his work as an architect, how the term sustainable design isn't good enough anymore, how linear perspective was developed in 1413, and his work on Banning Ranch Park and Preserve.
Starting with being born in Roswell, New Mexico, living in Turkey, and then settling in California, their conversation gets into how sustainable design (the idea of using less) really needs to shift to the idea of regenerative design (works more like nature or generates energy), passive solar, how today's lumber is different than old-growth lumber, Formosan termites, building with cold...
2021-02-0958 min
The How This Works showThejus ChakravarthyThis show with Thejus Chakravarthy ranges over a wide variety of topics but along the way we find out about his professional and life experiences in making change in the world.
We start with his origins crowning in a cab in Mumbai, India, the ease in which his right shoulder dislocates after a show once upon a time with his hardcore band Lovers and Killers, the joy of Royal Farm (RoFo) fried chicken, and the brilliance of a 'hot now' Krispy Kreme donut. Skipper and Thejus also get into his two books, Brushfire and The Flywheel and...
2021-02-021h 12
The How This Works showNova StanleyOn this episode, we talk to Nova Stanley — who's 17 — about his work as an artist, about his attending one of the top fine arts high schools in NYC during a pandemic, and his experience as a transgender male.
Along the way, we get into so many topics — how Nova only snaps with his thumb and little/pinky finger (on both hands), how he comes from a family of artists and creators, getting inspiration from nature and his sisters (versus media and friends), how he's missing Brooklyn after his family temporarily relocated up-state, Soul (the Pixar movie), how he sta...
2021-01-261h 07
The How This Works showStephanie KrivitzkyStephanie Krivitzky, currently in New York City, talks to Skipper about how she gets things done, starting with family discussions around the dinner table and then into her current role as creative director at Misen, a cookware company.
The conversation hits so many points, starting with her frustration with baths, how the notion of logistics eventually fed into the concept of getting things done, how hustling and freelancing built her discipline, using your own motivations and demotiavtions as an aligning principle, how getting things done for other people is different than when you're working for yourself, thinking...
2021-01-1959 min
The How This Works showNicolai LipscombStarting under mentorship with James Beard winner Barbara Lynch, Nicolai Lipscomb has chefed at some of the best restuarants in the world, full stop — Arzak, El Celler Can Roca, at Fundacion Alicia with scientists and nutritionists under the direction of Ferran Adria and Pere Castells, the list goes on and on. And so this conversation with Skipper Chong Warson ranges the globe, starting in Half Moon Bay, Calif. to bungee jumping outside Vancouver Island, British Columbia to working in high pressure kitchens in Boston, Mass.; San Sebastián, Spain; Girona, Spain; and back to northern Calif. again among other loc...
2021-01-1251 min
The How This Works showSelena RosanbalmHaving grown up with the idea that she wanted to perform and make music, Selena Rosanbalm talks with Skipper about being a musician and the work she’s done to write, record, release, and promote an independent album in 2020 with everything that's going on.
The conversation has a wide swing, starting with her love of yacht rock (think Michael McDonald or Hall & Oates or the Doobie Bros), her fear of things underwater, her early thrill with performing "I Just Can't Wait to Be King" from The Lion King, the number system for calling the chords of the so...
2021-01-0552 min
The How This Works showBrad BogusThis episode of How This Works addresses adult subject matters and contains adult language.
As a marketing veteran, Brad breaks down the world of cannabis in this conversation with Skipper. There are stops along the way to talk about Shakespeare, punk rock, William Randolph Hurst, how the illegality of marijuana affects the prison/jail system in this country, the history of reefer madness, how President-elect Biden and speaker Pelosi are closer in age to the assasination of Lincoln than to the present day, H.R.3884 - MORE Act, and the tobacco industry among other subjects.
...
2020-12-2958 min
The How This Works showJackie Velasquez-RossRecorded at the end of October 2020, Jackie and Skipper talked about some number of topics, including how being parents helped them both do better work, how Jackie thinks about recruiting as an art and a science, how fit is both important for the job seeker as well as for the company, how you should never settle for a job (unless you're a contractor), how all designers should have a portfolio, and how important it is to do your research before you apply for a job.
Our show starts with a flub but we quickly recover. We talk...
2020-12-2250 min
The How This Works showDr. Peter Chin-HongWe talk with Dr. Peter Chin-Hong from University of California, San Francisco about his expertise as an infectious disease clinician on the novel coronavirus and COVID-19. We'll talk about the current state of the pandemic in California, around the country, and in the world at-large. We also get into what's happening with the vaccines (including the FDA approved Pfizer-BioNTech vaccine that uses mRNA to rewire a genetic trigger to the viral proteins) as well as other therapeutics, pandemic fatigue, and how holiday travel might work as other get togethers.
But we didn't just talk about the biology...
2020-12-1532 min
The How This Works showAmy Kim WaschkeWe recorded this episode when the west coast fires were raging all up and down California, Oregon, and Washington state in Sep 2020. We talked about Amy's journey to becoming a stage actor as well as what her world looks like today as a company member for Oregon Shakespeare Festival (OSF) during COVID-19.
One thing we talked about during this episode is how much the arts bring into the U.S. economy every year — on average, $877B is added to the economy, it employs 5.1M people, and is 4.5% of the GDP.
Stay tuned until the end of...
2020-12-0847 min
The How This Works showJake KahanaWe recorded this episode in Sep 2020 and we talked about Jake's work as a designer and creative director, the notion of focused work, why he started You're Better Than Brunch, and cofounding Caveday with Jeremy Redleaf and Molly Sonsteng.
Like so many of us working from home these days, you'll hear Jake's daughter waking up just after the introduction questions before we get into main discussion about focused work and distraction. We also talk about the 2017 University of Chicago study where they look at the effect of brain drain with smartphones — even when your phone is upside do...
2020-12-0141 min
The How This Works showSeries trailerOn How This Works, we will talk to people about some topic that they know incredibly well.
Earlier this year, the COVID-19 pandemic came upon us — shutting down workplaces, schools, and, basically, our lives came to a standstill. And with it came lots of questioning facts, opinions, and authority in general. And so, we wanted to find out more about how other people had come into their beliefs and how they've become an expert in their specific worlds. Maybe it's something they do for work, maybe it's a hobby, maybe it's something in between. All of that to...
2020-11-1702 min
Tentative78: Everyone Can Draw (Skipper Chong Warson)Skipper Chong Warson, Design Director of thoughtbot San Francisco, joins Kyle to discuss the psychology of podcast recording, overcoming awkwardness in communication & public speaking, and avoiding proxies when engaging with clients.“Steve would really like you to get 5 stars…”Full EpisodeJustice Sonia Sotomayor on Sesame StreetSkipper on TwitterSupport Tentative
2019-10-2528 min
Fjord FikaFika with Celeste LeCompte and Skipper Chong Warson [rebroadcast]ProPublica is a digital-only media company focused entirely on investigative journalism. ProPublica digs deep into important issues, shining a light on abuses of power and betrayals of public trust, and follows those stories as long as it takes to hold power to account. And they do it as a non-profit.
It’s an interesting business model for a media company, but one that has been successful for ProPublica in its 10+-year history.ProPublica and its staff of journalists have received four Pulitzer Prizes, three Peabody Awards, two Emmy Awards and a National Magazine Award, among others, for their work. In th...
2018-08-2931 min
Fjord FikaFika with Marc English and Skipper Chong WarsonMarc English is a designer, teacher and author based in Austin, Tx. In this Fika break, we talk to Marc about what made him want to be a designer, his work as a teacher, and his experience with the AIGA, which includes establishing the Austin chapter. We also explore the link between design, art and history, talk about his book “Designing Identity,” and discuss how month-long motorcycle trips help him learn how to do more with less.
2018-07-1731 minFjord FikaFika with Celeste LeCompte and Skipper Chong WarsonProPublica is a digital-only media company focused entirely on investigative journalism. ProPublica digs deep into important issues, shining a light on abuses of power and betrayals of public trust, and follows those stories as long as it takes to hold power to account. And they do it as a non-profit.
It’s an interesting business model for a media company, but one that has been successful for ProPublica in its 10+-year history.ProPublica and its staff of journalists have received four Pulitzer Prizes, three Peabody Awards, two Emmy Awards and a National Magazine Award, among others, for their work. In th...
2018-03-1331 min
Fjord FikaFika with Marina Lvova and Skipper Chong WarsonMarina Lvova is the Director of Client Engagement at Fast Forward Group, a leadership development company that ignites people to take ownership of their business, career and life. An avid traveler, Marina is an alumna of Remote Year, a program designed for digital nomads to travel the world while working remotely.
In this Fika break, we talk about leadership coaching, travel and the joy of working remotely.
2017-11-2934 min
Fjord FikaFika with Ralph Vacca and Skipper Chong WarsonDesigning for someone is not the same as designing with someone – and this is particularly notable when dealing with marginalized groups. In this Fika break, we talk to Ralph Vacca, a researcher, designer and educator with a background in mental health, about how technology can empower us to be more self-aware, compassionate, actively participate in civic life and education technology.
2017-06-0735 min
Fjord FikaFika with Uma Subramanian and Skipper Chong WarsonHow would you like to cut your commute time from hours to minutes? How would you like to say goodbye to traffic forever? What if we said this is possible today, but you’d have to swap your car (or train or bus) for a helicopter? And you’d be able to do it all for the cost of a car service. Sound too good to be true? Well, on-demand helicopter service (think the Uber of the skies) is now available in São Paulo, Brazil, and soon may be coming to your congested city, too.
In this Fika episode, we talk to...
2017-05-2326 min
Fjord FikaFika with Kelly Baron and Skipper Chong WarsonHave you ever binge-watched Orange is the New Black or Friends or some other show on Netflix even though you were exhausted? Of course you have. We all have. While binge-watching is not the worst behavior in the world, the same path of least resistance that keeps you in front of the TV can be harnessed for good. It’s called nudge theory, which means using indirect technological suggestions to disrupt human nature.
We spoke to our very own Kelly Baron, a product strategist at Fjord Austin, about the utterly fascinating world of nudge theory in our Fika break and ahead...
2017-03-1328 min