Shows
The Delighted Customers Podcast with Mark Slatin#161 Navigating the Post-Truth Era: Building Brand Trust with Emotional Inquiry Is it really possible to build trust with customers in a business landscape overflowing with misinformation and emotional volatility? That burning question is at the heart of my conversation with Michael Forsberg, Director of Client Experience at BrandTrust. In an era many call "post-truth," business leaders face steep challenges in distinguishing what's real from what's noise—especially when it comes to understanding their customers' motivations. Michael's work focuses on uncovering the human truths and emotions driving decisions across industries from tech to healthcare to financial services. The impact? When brands neglect the emotional drivers beneath surface behaviors, th...
2025-11-1330 minThe Delighted Customers Podcast with Mark Slatin#161 Navigating the Post-Truth Era: Building Brand Trust with Emotional Inquiry Is it really possible to build trust with customers in a business landscape overflowing with misinformation and emotional volatility? That burning question is at the heart of my conversation with Michael Forsberg, Director of Client Experience at BrandTrust. In an era many call "post-truth," business leaders face steep challenges in distinguishing what's real from what's noise—especially when it comes to understanding their customers' motivations. Michael's work focuses on uncovering the human truths and emotions driving decisions across industries from tech to healthcare to financial services. The impact? When brands neglect the emotional drivers beneath surface behaviors, th...
2025-11-1330 min
The Self-Recording Band277: Auditioning 15 Limiters?! Mastering Talk with SlatinYour next step:Apply for coaching! theselfrecordingband.comOur coaching community, The Self-Recording Syndicate, is the number one way for DIY producers around the world to get results that they'll be proud of forever. If you apply for personal mentoring, we'll first jump on a completely free call so we can give you feedback, build a custom plan for you and help you figure out the best way forward.🚀 Here are all the details, let's go:theselfrecordingband.com--Episode show...
2025-08-131h 14
Insights UnlockedWhy trust drives great customer experience with Mark SlatinEpisode web page: https://bit.ly/4eZNwDS
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What does it take to consistently deliver exceptional customer experiences? In this episode of Insights Unlocked, guest Mark Slatin—CX thought leader, educator, and host of The Delighted Customer podcast—shares how trust acts as the foundation for business transformation. Drawing on his Trusted Guide Framework, Mark explores how t...
2025-07-2126 min
The Delighted Customers Podcast with Mark Slatin#141 Designing for Trust: Building Confidence from First Click to Last MileWhat if you could close the gap between what you think your customers experience and what they actually feel—using raw, unfiltered feedback you can see and hear for yourself? In a constantly evolving digital landscape, the journey from a customer's very first click to their final interaction is more complex—and crucial—than ever before. But many leaders believe that their customer experience is far better than it really is—a costly blind spot that leads to missed opportunities for building trust and loyalty. How can organizations truly see their products and services through their customers' eyes and...
2025-06-2630 minThe Delighted Customers Podcast with Mark Slatin#141 Designing for Trust: Building Confidence from First Click to Last MileWhat if you could close the gap between what you think your customers experience and what they actually feel—using raw, unfiltered feedback you can see and hear for yourself? In a constantly evolving digital landscape, the journey from a customer's very first click to their final interaction is more complex—and crucial—than ever before. But many leaders believe that their customer experience is far better than it really is—a costly blind spot that leads to missed opportunities for building trust and loyalty. How can organizations truly see their products and services through their customers' eyes and...
2025-06-2630 min
The Delighted Customers Podcast with Mark Slatin#138 Client Onboarding and The Trust Equation-Part 1 of 2 Note: This is Part 1 of a 2-part series What does it take to create an onboarding experience so powerful that clients can't imagine working with anyone else? For executives and customer experience leaders, the onboarding process is much more than an administrative formality—it's the first date, the pivotal moment when a client decides whether to pursue a deeper relationship or walk away. In this episode of the Delighted Customers podcast, Mark Slatin sits down with Lisa Schwartz, COO of Mathematica, to unpack the psychology and structure behind onboarding experiences that build trust, foster loyalty, and...
2025-06-0531 minThe Delighted Customers Podcast with Mark Slatin#138 Client Onboarding and The Trust Equation-Part 1 of 2 Note: This is Part 1 of a 2-part series What does it take to create an onboarding experience so powerful that clients can't imagine working with anyone else? For executives and customer experience leaders, the onboarding process is much more than an administrative formality—it's the first date, the pivotal moment when a client decides whether to pursue a deeper relationship or walk away. In this episode of the Delighted Customers podcast, Mark Slatin sits down with Lisa Schwartz, COO of Mathematica, to unpack the psychology and structure behind onboarding experiences that build trust, foster loyalty, and...
2025-06-0531 min
The Delighted Customers Podcast with Mark Slatin#136 Beyond Tools & Tactics: "Becoming a Trusted Guide" - New On-Demand CourseAre you struggling to cut through organizational resistance and win real buy-in for your customer experience (CX) initiatives? You're not alone. Even the most skilled CX professionals and change leaders often face the uphill battle of influencing executives and key stakeholders—especially when budgets are tight and positional authority is limited. That's exactly why the launch of the new on-demand course, "Becoming a Trusted Guide: Empowering CX Leadership," is so exciting for anyone looking to make meaningful change in their organizations. Gabe Smith, CCXP, Content Manager and Associate Director at the Customer Experience Professionals Association (CX...
2025-05-2217 minThe Delighted Customers Podcast with Mark Slatin#136 Beyond Tools & Tactics: "Becoming a Trusted Guide" - New On-Demand CourseAre you struggling to cut through organizational resistance and win real buy-in for your customer experience (CX) initiatives? You're not alone. Even the most skilled CX professionals and change leaders often face the uphill battle of influencing executives and key stakeholders—especially when budgets are tight and positional authority is limited. That's exactly why the launch of the new on-demand course, "Becoming a Trusted Guide: Empowering CX Leadership," is so exciting for anyone looking to make meaningful change in their organizations. Gabe Smith, CCXP, Content Manager and Associate Director at the Customer Experience Professionals Association (CX...
2025-05-2217 min
The Customer Experience Bus - Fun On the Road To Customer Loyalty & ReferralsDo you REALLY know what drives ORGANIZATIONAL & INDIVIDUAL Trust? Mark Slatin does!SUMMARY
In this conversation, Joseph Michelli and Mark Slatin explore the intricacies of customer experience (CX) and the pivotal role of trust in building effective relationships between organizations and their customers. Mark shares his journey in establishing Empowered CX and emphasizes the importance of trust as a dynamic and investable asset in both interpersonal and institutional contexts. They delve into the Trust Equation, discussing its components and how organizations can leverage technology to enhance trust and intimacy with customers. Mark also highlights his contributions to education in the CX field through his teaching at Michigan State University...
2025-05-1431 min
Glassix SpotlightLeading change by building trust with Mark Slatin, CCXPWelcome to a very special episode of the "Glassix Spotlight," where we delve into the art and science of crafting superior customer experiences with Mark Slatin, a globally recognized leader in customer experience strategy and a Top 25 CX Leader according to CX Magazine. Mark, who also hosts the acclaimed "Delighted Customers Podcast," has a storied career in transforming organizations through customer-centric innovations and strategic leadership.
In this episode, we will explore a variety of intriguing topics, including:
• How Mark’s strategic initiatives at Sandy Spring Bank led to exponential growth and set new standards in cust...
2024-07-2237 min
The CX and Culture Connection Podcast with Host Matt Egol of JourneySpark ConsultantsBecoming a Trusted Guide and Change Agent with Mark Slatin, Founder of EmpoweredCx.comWhat if your company became a trusted guide, not just a service provider?
Join Matt Egol of JourneySpark Consulting on this new episode of CX & Culture Connection Podcast as he unpacks this revolutionary approach with Mark Slatin of EmpoweredCX.com. Discover how to build credibility, reliability, and intimacy that transform your CX and company culture.
It's a leadership masterclass you won't want to miss, The full episode here https://youtu.be/QckZ4jeMMrk
#Leadership #CompanyCulture #TrustedAdvisor #CXTransformation #NewEpisode0:00 – Preview of Episode
0:16 – Intro of Guest Mark Slatin
0:56 – Journey in Masters and experience management at MSU
2:31 – Clue consciousness in the employees
3:33 – Thoughts a...
2024-06-0340 min
Customer Confidential: Untold Stories of Earned GrowthEp. 223: Mark Slatin | The Trust Equation: How to Build Intimate Customer RelationshipsHost Rob Markey welcomes Mark Slatin, CEO of EmpoweredCX, to dissect the intricate dynamics of trust within customer experiences. Drawing insights from real-world examples, they explore the role of product and service quality in establishing trust, the impact of reliability and consistency in decision making, and the potential pitfalls of self-orientation. Delving deeper into the Trust Equation and explaining its different facets, Mark underscores the necessity of understanding the customer's journey and perspective. They address the challenges of reliability, targeted marketing implications, customer vs. company centricity, the art of meaningful recommendations, and more. And they explore how to balance...
2023-10-2632 min
The Delighted Customers Podcast with Mark Slatin#26: A Five Step Model to Earn Customer Loyalty with Mark Slatin & Patty SoltisA Five Step Model to Earn Customer Loyalty with Mark Slatin I've interviewed some of the legends in customer experience on The Delighted Customers Podcast but this episode will be a twist! In this episode, Patty Soltis, CCXP, and a leader of Patient Experience at The Moffitt Cancer Center, turns the tables and interviews ME! It was fun to be on the other side of the table and share why CX is the growth engine for businesses. In this ep...
2023-03-3032 minThe Delighted Customers Podcast with Mark Slatin#26: A Five Step Model to Earn Customer Loyalty with Mark Slatin & Patty SoltisA Five Step Model to Earn Customer Loyalty with Mark Slatin I've interviewed some of the legends in customer experience on The Delighted Customers Podcast but this episode will be a twist! In this episode, Patty Soltis, CCXP, and a leader of Patient Experience at The Moffitt Cancer Center, turns the tables and interviews ME! It was fun to be on the other side of the table and share why CX is the growth engine for businesses. In this ep...
2023-03-3032 min
Louis The Child - Playground Radio#127 - Playground Radio (w/ SLATIN)SLATIN takes over the controls for a 60 minute guest mix on a brand new #PlaygroundRadio!
2023-01-311h 01
The Delighted Customers Podcast with Mark SlatinFred Reichheld: What's the Pioneering Edge for Today's CX Leaders according to the NPS CreatorWhat's the Pioneering Edge for Today's CX Leaders according to NPS Creator, Fred Reichheld? There's so much to unpack in this episode: Fred shares about a personal vulnerability What's the right way to listen to customers? What is the huge mistake companies make relative to referrals? How do you know if you've won or lost? What is financial capitalism and why should it die? What's on the pioneering edge today for CX leading companies? Will Southwest Airlines recover? And a ton more! Fred Reichheld Bio FRED REICHHELD is the creator of...
2023-01-2647 min
The Delighted Customers Podcast with Mark Slatin#17: How Leaders Can Leverage Video to Improve CX and EX - Rose Bentley, CEO, QumuHow Leaders Can Leverage Video to Improve CX and EX - Rose Bentley, CEO, Qumu Video in business is here to stay. The question is how to best leverage it to engage employees and customers to improve their experience? On this episode: Qumu CEO and President Rose Bentley shares how you can best leverage technology to make deeper connections with your employees and customers. She shares the specific role video plays and doesn't play in an organization She talks about how she uses video in her role as CE...
2023-01-1926 min
The Delighted Customers Podcast with Mark Slatin#16: Pt. 2 - Measuring and Managing Customer Loyalty in a Digital World with Rob Markey, Bain & Co.Part 2 of 2 Predictive NPS - How Loyalty Measurement is Changing with Rob Markey A powerful, insightful, revealing interview so packed with gems that I had to break it into two parts! Rob Markey is the Co-Inventor of the Net Promoter System and the Co-Author of The Ultimate Question 2.0. In Part 2 (this episode): We discuss: Rob's definition of customer experience The impact of digital transformation on CX Why and how NPS will still play...
2023-01-1245 min
The Delighted Customers Podcast with Mark Slatin#15: Pt. 1 - The Room Where It Happened: The Net Promoter Backstory with Rob Markey, Bain & Co.Rob Markey on the Delighted Customers Podcast Part 1 of 2 What would you expect from one of the top CX thought leaders in the world? A powerful, insightful, revealing interview so packed with gems that I had to break it into two parts! Rob Markey is the Co-Inventor of the Net Promoter System and the Co-Author of The Ultimate Question 2.0. In Part 1 (this episode): We discuss: Loyalty levers to pull in a down economy How loyalty leaders can excel in a recession Why Rob initially rejected a single q...
2023-01-0530 min
Mom Life, Built DifferentEp. 54 How to Help Animals in Latin America & Beyond with PETA LatinoWe're chatting animal rights and for this special episode we interviewed Yennifer Martinez, Senior Marketing Manager of PETA Latino about how you can find a cause you’re passionate about and create change. Yennifer shares personal stories of how she found her passion in fighting for animals by working to change legislation and what’s going on in the world of animal testing in Peru and Mexico.
We also discuss why bull fighting needs to end in Colombia and Spain, and lots of tips on how you can help animals in your home countries.
Learn more...
2023-01-0347 min
The Delighted Customers Podcast with Mark Slatin#14: From Hopkins Researcher to CX Pro - Brittany Knox, Blue Cross Blue Shield of MichiganI caught up with Brittany Knox at MSU's CXM 360 Conference. Brittany is a graduate student in MSU's Masters of Science in Customer Experience Management. She's also a Project Consultant at BCBS of Michigan. In this episode, she shares: The benefits of walking in the shoes of the employee who is serving BCBS members The importance of looking at customer pain points holistically to determine root causes Why she was led to background enroll in the MSU CXM program although she was a researcher at Joh...
2022-12-2924 min
The Delighted Customers Podcast with Mark Slatin#13: The Role of Perception and Expectations in Customer Experience, Gary David, PhD, Bentley UniversityThe Role of Perception and Expectations in Customer Experience This episode is definitely different! Gary David, PhD, is a professor of sociology and a conversational analyst. On this episode: What his dissertation research at an immigrant-owned liquor store in downtown Detroit taught him about making emotional connections despite contentious social constructs We take a look at the role expectations play in the customer experience and how those expectations are not just formed by a customer's experience with your brand. We look at "the collective," how our e...
2022-12-2248 minMom Life, Built DifferentEp. 53 Getting Sober with Mr. Carmack & What to ExpectSobriety is at the forefront of the healing revolution nowadays and artists like Mr. Carmack are putting their hearts on the line to share their stories to help us all feel less alone. Carmack, a song writer and producer based out of LA shares how this moment in his life is much more mature and how this understanding has offered him the ability to recognizing his faults and actions throughout the years as a busy touring musician.
Taking us on a ride into a dark moment that made him realize sobriety was essential to his growth and...
2022-12-2054 min
The Delighted Customers Podcast with Mark Slatin#12: ITMs: Virtual, with a Human Touch, Carla Higgins, SVP, Director of CX, CNB BankCarla Higgins has made a career in the banking industry and held many positions. She knows banking from the inside out. Today we talk about the evolution of banking and how Covid accelerated the rollout of ITM's and how they may be a cost effective alternative to the traditional brick and mortar model. She breaks down the Interactive Teller Machines: What problem do they solve? How can they improve the customer experience? How can they reduce operating costs? What resistance did she experience? And the question burning in everyone's mind - is there actually a...
2022-12-1547 minMom Life, Built DifferentEp. 52 Guess the Foods Vegan ASMRSpoiler alert! Items featured in this episode are listed below, take your guess before reading this description. Laura and Liz (ASMR virgins) are true foodies. Dinner and good conversation is what brought the Conscious Kitchen to life and inspired this podcast. So let's have some fun! Sit back and guess what veggies, snacks, or condiments are featured in this sensory experience.
To cash in on the $25 off the Almond Cow milk maker, the modern way to drink milk use the promo code: CKPPODCAST
Foods in order are: Pomegranate, Bell Pepper, Baguette, Granola, Olives, Seaweed, Potato...
2022-12-1329 min
The Delighted Customers Podcast with Mark Slatin#11: Demystifying the Human Experience, Bruce Temkin, Head of the XM InstituteToday I talked to Bruce Temkin, speaker, thought leader, and a customer experience legend. Bruce co-founded the Customer Experience Professionals Association in 2011 and currently serves as the Head of the XM Institute. Bruce shared his thoughts on some important topics that can help empower your customer experience efforts: Bruce's transition from submarine engineer to CRM researcher at Forrester and the early days of the customer experience movement. A true story of Bruce enlightening two Australian retail executives on why CX is a must despite their current success. The ROI of CX explained philosophically and...
2022-12-0849 min
The Delighted Customers Podcast with Mark Slatin#10: Breaking Down Departmental Silos to Improve CX - Risa Lovell, Farm Credit InsuranceRisa Lovell, Director of Property and Casualty Customer Service at Farm Bureau Insurance joins us from the MSU Hotel and Conference Center at the first in-person episode of The Delighted Customers Podcast. Risa shares some helpful insights: How Farm Bureau Insurance lives their mission to give back to the community How she broke down silos and looked through the customers lens to improve CX in the contact center Why she chose to pursue her Masters of Science in Customer Experience Management at MSU Risa Lovell
2022-12-0121 minMom Life, Built DifferentEp. 51 Social Media Insights for 2023: Stay on Top of the Trends with Our Filipino GrandmaSocial media changes everyday so hurry and listen to this episode on how to be ahead of the trends before it's too late. Grow your social media presence and community in 2023 and learn from pro Jeffrey Juarez of Our Filipino Grandma a feel-good content creator who shares love and happiness with millions of followers around the world. How did Jeffrey grow to 230K followers on Instagram and 1.4M+ on TikTok? Grab some tea or coffee and take some notes.
Also discussed in this episode:
-How to plan social media breaks, research trends, and create a c...
2022-11-2942 minMom Life, Built DifferentEp. 50 Lessons from the Heart on Self Love: Advice from our Top GuestsAll the best words, advice, and moments handpicked by your co-hosts Liz and Laura from the first 50 guest episodes of 5 seasons of the Conscious Kitchen Podcast! Included in this episode:
-Emma Lumé artist and poet touches on how to not dilute your magic and tap into raw self expression
-Liz Hernandez offers raw lessons on her journey as a radio host.
-Curly Velasquez a writer and actor shares his story and thoughts on his privilege of coming out to his friends and family
-What chef and Vice TV host Sophia Roe’s i...
2022-11-2241 min
The CXChronicles PodcastCXChronicles Podcast 187 with Mark Slatin, Founder at EmpoweredCXHey CX Nation,In this week's episode of The CXChronicles Podcast #187 we welcomed Mark Slatin, Founder at EmpoweredCX based in Lewes, Delaware. Mark helps his clients by listening to them and really understanding their goals, vision, and challenges. Whether you are just launching or ready to take the journey to the next level, Mark leverages his "real world" experience that only comes from serving as a CX practitioner across multiple businesses & industries over the years.His focus for the last decade has been leading an award-winning CX journey from launch to maturity at San...
2022-11-2244 minMom Life, Built DifferentEp. 49 Social Detox: A Time to Reflect & Why It's ImportantSocial detoxing is more than not seeing your friends. It’s a moment to rest, breathe, and evaluate your personal goals. Laura shares how drawing your life wheel can help you know where you might require more balance and offer perspective for your future. While Liz's advice about coming into the power of saying “no” can genuinely open new doors to self-care and personal nourishment.
Other tips offered in this episode:
-How journaling can encourage a deeper perspective
-What Liz is learning through her herbalism apprentice with the School of the Sacred Wild and wh...
2022-11-1521 minMom Life, Built DifferentEp. 48 How to Budget as a Couple: Financial Planning & PartnershipsTalking finances with your partner isn't always sexy, but once you're on the same page a world of opportunities and goal sharing opens up for a deeper understanding of the future of your relationship. Get together with your spouse or loved one and listen in as Laura and Liz share budgeting app and book recommendations, tips on speaking to a financial advisor, addressing debt with a partner, why researching offers and deals from your credit cards can help you save on subscriptions, and many other out of the box tips and advice!
For more professional tips on...
2022-11-0827 min
The Delighted Customers Podcast with Mark Slatin#9: Pt. 2 - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton Pt.This episode is part 2 of a 2 part series featuring a very special guest, Professor of Marketing from the Wharton School of Business, Dr. Peter Fader. We will talk about how his new book may revolutionize the way Wall Street looks at what a company is actually worth based not on traditional financial metrics alone but the overall health of it's customers. At some companies, it's already starting to happen. He challenges leaders who spend countless hours looking at traditional financial statements without understanding the health of their customer base. In this episode we will break down The Custo...
2022-11-0629 minMom Life, Built DifferentEp. 47 Radically Content: Unlearning Societal Judgements with Movement Healer Kim SairaA deep dive into exploring healing with Kim Saira, queer artist, space holder, movement healer, and more. Laura and Liz chatted with Kim about how free-flowing movement was once tricky for Kim and how she overcame it. How the average human can only dance for 2 minutes before moving into their heads, and Kim offers listeners advice on how to "feel more in your body."
Also discussed in this episode: movement breathe mantra and meditation, tips on communicating with your inner child, how setting a timer each day to allow yourself to "feel" can really revolutionize your day...
2022-11-0134 min
The Delighted Customers Podcast with Mark Slatin#8: Pt. 1. - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of WhartonThis episode is part 1 of a 2 part series featuring a very special guest, Professor of Marketing from the Wharton School of Business, at the University of Pennsylvania, Dr. Peter Fader. We will talk about how his new book may revolutionize the way Wall Street looks at what a company is actually worth based not on traditional financial metrics alone but the overall health of it's customers. At some companies, it's already starting to happen. He challenges leaders who spend countless hours looking at traditional financial statements without understanding the health of their customer base. In this...
2022-10-2730 minMom Life, Built DifferentEp. 46 Virgo & Pisces Compatibility: The Practical Meets The DreamerDo Pisces have high expectations of their friends? Can Virgo's be overcritical? Learn from your CK Podcast hosts, your resident Pisces x Virgo experts, how Laura is unlearning some of her strong habits, and what Liz admires most about riding the Virgo waves.
Also discussed are the hidden talents of Pisces as organized planners. How Virgo's can get out of their head by dreaming with a Pisces and why this match is often up for change and growth.
Let us know what you think about Virgo and Pisces relationships, marriages, friendships, partnerships, etc by following...
2022-10-2514 min
The Delighted Customers Podcast with Mark Slatin#7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at ZapposDelivering Happiness 2.0 - Behind the Scenes Look at Zappos with Head of Customer Research, Alex Genov In 2009, Amazon bought a start up shoe company that broke the mold by selling entirely over the internet . It differentiated solely on customer service. The legendary stories of their obsession with #DeliveringHappiness (CEO Tony Hsieh's bestseller) shifted paradigms. Amazon paid for $2.1billion for Zappos. Zappos is very much thriving today and poised for the next stage of its adventure. Join us for a fascinating peek into the world of innovation and "meaningful culture" in...
2022-10-201h 16
The Delighted Customers Podcast with Mark Slatin#6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy PorteIn celebration of CX Week this episode features Nancy Porte, Chair, Board of Directors, CXPA. Nancy discusses 3 important topics: 1. Why gaining the support of executives is critical and how you might go about achieving that. 2. Why CX professionals and those considering the profession might want to join the Customer Experience Professionals Association. 3. On a more personal note - Nancy shares her work in support of disadvantaged children and teens where she serves on the Board of the Children's Village. She also talks about how she applies customer experience principles to help ope...
2022-10-1350 minMom Life, Built DifferentEp. 45 Wedding Planning Blues? Tips & Tricks for the Perfect DaySo you're getting married and looking for some helpful advice about what to do. Welcome! This episode is an introduction to wedding planning 101.
Weddings can bring extra pressure. Your moms are crying, financial worries might be stepping in, and the endless to-do list isn't getting shorter.
Hear advice on approaching a budget, choosing a venue that meets your needs, and what to do before the big day. You'll also hear personal stories from your hosts on how Liz upcycled her mother's 40-year-old wedding dress, why Laura decided to host a virtual wedding, and so much...
2022-10-1121 min
The Delighted Customers Podcast with Mark SlatinCX Week Special Edition: How CXPA is a Differentiator for CX Professionals with the CEO, Greg MeliaIn celebration of CX week, my special guest, CXPA CEO Greg Melia talks about how he ended up becoming the first full time CEO of CXPA and why the organization helps CX professionals differentiate their careers by joining and engaging in the organization. He also shares the new CX Book of Knowledge and shares a "sneak peek on what's on the horizon that will be a significant benefit to members. Contact me if: You have feedback you'd like to share about the podcast You would like to be a guest on the show You...
2022-10-0636 minMom Life, Built DifferentEp. 44 Friendship in Los Angeles vs. Other CitiesWhat’s up with the casual unfilled lunch dates in Los Angeles? Are friends in Madrid more present and committed?
Laura and Liz dive into cultivating friendships, the differences they’ve found between East and West coast relationships, and how moving to another city has offered them the experience of honoring friendship on a different level.
This episode might validate some of your newfound love and confusion if you’ve just moved to LA from NY or Madrid from LA.
Welcome to Season 5!
Visit our site! ConsciousKitchenPodcast.com and follow Laura and Li...
2022-10-0425 min
The Delighted Customers Podcast with Mark Slatin#5: Designing Digital Transformation to Improve CX with HP's Jaya SudarshanThe race to digital transformation was accelerated by the pandemic. Many organizations have invested time and money and have little to show for it. Jaya Sudarshan shares the secret to blending the right combination of digital improvements to an improved customer experience. She also emphasizes the importance of designing experiences with an awareness of different country cultures. From the difference in dust levels, electricity portals, and personal applications, she shares how experience design plays out at HP. Jaya also shares her mountaintop moments and pothole realities that help appreciate the journey of delivering outstanding experiences con...
2022-09-2946 min
The Delighted Customers Podcast with Mark Slatin#4: Building Trust with Key Stakeholders - Author Charles H. GreenTrust. Isn't that one of those soft, touchy-feely words? In today's word of digital transformation, isn't people skills so...yesterday? From someone who walked the walk as a CX practitioner, one of the most critical skills is the ability to influence - without positional power. The ability to build trust with key stakeholders is a golden asset for any business leader but it's essential for a CX or EX leader! How Do You Build Trust with Key Stakeholders? My guest on this episode of the Delighted Customers Po...
2022-09-2247 min
The Delighted Customers Podcast with Mark SlatinThe First Ever Degree in Customer Experience Management - Dr. Tom DeWitt, MSU ProfessorDr. Tom DeWitt, trailblazer and Director of CXM@MSU, talks about why it was time to launch a Masters of Science in Customer Experience Management (CXM) at Michigan State University. He shares some powerful realities about why companies should lead with a customer experience strategy and how this program can close the gap by preparing leaders to lead CX at the C-level. If you are thinking about advancing your education and you're a CX practitioner, or if you are an employer interesting in preparing leaders to contribute to revenue growth by earning customer lo...
2022-09-1535 min
The Delighted Customers Podcast with Mark Slatin#3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXPIn this episode, my guest Stacey Nevel gives practical tips on how to engage employees and avoid some of the most common mistakes that negatively impact employee engagement. Have a clear purpose and align your team to that mission is the first step. She provides illustrations of how to do that and steps that winning organizations take to ensure congruence between corporate strategy and how it's lived in the organization's culture. Ultimately, engaged employees drive customer loyalty, retention, profitability, forgiveness, and referrals. She also shares an interesting story about how linemen in a uti...
2022-09-0849 min
The Delighted Customers Podcast with Mark Slatin#2: Design Thinking with Diane Magers, CCXPCustomer friction can lead to customer defection. Often, companies attempt to fix their customer's pain with a short term solution. Diane defines design thinking and why it's a different approach that starts with putting your customer in the center. She also shares what led her from a career as a clinical psychologist, supporting those dealing with death and dying, into the world of customer experience management. What caused her to career to change trajectories may surprise you. Meet Diane Diane Magers, CCXP (Certified Customer Experience Professional), MS, MBA She's the Founder and C...
2022-09-0134 min
The Delighted Customers Podcast with Mark Slatin#1: From Impressed to Obsessed - Author Jon PicoultJon shares gems from his new book: From Impressed to Obsessed: 12 Principles for Turning Customers an Employees Into Lifelong Fans. Excellence is never an accident. Jon brilliantly pulls the curtain back on proven methods to fundamentally change the way you think about creating a successful, beloved business. Jon Picoult shared practical and proven principles from his new book From Impressed to Obsessed in this episode. We talk about real world challenges for CX leaders and what cognitive science implies about where organizations go wrong and what leaders can do about it. Meet Jon Jon...
2022-08-2547 min
The Delighted Customers Podcast with Mark SlatinTrailerThe Delighted Customers Podcast trailer describes who the show is for (business leaders and CX leaders) and how it can help listeners delight their customers to achieve sustainable growth...consistently. You can get all the podcast episodes at Empoweredcx.com/podcast. https://www.empoweredcx.com/podcast Please subscribe so you don't miss an episode. Contact me if: You have feedback you'd like to share about the podcast You would like to be a guest on the show You would like to book me on your show Email me at m...
2022-08-1801 min
All Things Considered CX with Bob AzmanMark Slatin, Empowered CXMark Slatin is the CEO and Founder of Empowered CX, an independent consulting practicededicated to helping leaders accelerate their path to scalable growth by empowering them to delight their customers, consistently. He celebrated his 8th year as a Certified Customer Experience Professional and serves on the Customer Experience Professionals Association Board of Directors where he chairs the Higher Education subcommittee. Mark brings a value to his clients that’s quite rare, he spent 9 years as a practitioner, leading the CX efforts from launch to maturity.
2022-07-1836 min
Mom Life, Built DifferentEp 43. Creative Entrepreneurship & Finding Success with Peter BaeFrom our LIVE #ConsciousTea sessions! Pardon the audio quality, but these tips were too good to not share. In this episode, we dive into lessons learned by Peter Bae the co-founder of two companies @spirainc a plant-based ingredient from carbon-negative algae, and @thebydesign on-demand marketing help without the headaches of hiring.
Peter shares his top pieces of advice, his inspiration to start a company, how he feeds his entrepreneurial spirit, and the resources that are currently driving his creative insights. If you’re curious about the entrepreneurial path and what it takes to pursue success this episode is...
2022-04-2748 min
Mom Life, Built DifferentEp 42. Holistic Design in Fashion with Designer Victoria Grantham of SharkchaserMeet eco-conscious founder Victoria Grantham, who has garnered 25 years of experience and design pedigree in the fashion and accessories industry. After starting her career at Louis Vuitton menswear in 1997 as Chief Menswear Designer under Marc Jacobs, she worked for some of the biggest luxury fashion houses, such as Donna Karan and Valentino. Fast forward to today, Victoria's luxury handbag line, Sharkchaser, reflects her expertise in creating beautifully handcrafted accessories built to last.
If you're curious to hear the early days of luxury fashion houses, working with Marc Jacobs, and how the fashion industry has evolved, this episode...
2022-01-2529 minMom Life, Built DifferentEp. 41 Becoming Toro Gato: Kat Graham's Evolution in Hollywood & AdviceHow do multi-hyphenates stay inspired and true to themselves? Kat Graham, visionary, actor, and humanitarian, shares her answer and more for this BONUS episode of Season 4 of the Conscious Kitchen Podcast. Co-host Laura takes the conversation back in time, 13 years back to be exact, to reminisce of early adventures in the creative fashion scene and the Hollywood Dim Mak (Steve Aoki) era. A time where LA culture was being reinvented, and doors were opening for Kat to become the "it girl" at every red carpet event.
Kat dives into how vital true friendship can be when you're...
2021-12-2158 min
Erzähl mir von WienSir Rudolf Freiherr von Slatin PaschaEin anglophiler Wiener als Gouverneur im Sudan
Dass er Gouverneur im Sudan werden und mit der britischen Königsfamilie Mittagessen würde, dachte der Wiener HAK Abbrecher Rudolf Slatin wohl nicht, als er 1870 nach Kairo aufbrach. In dieser Episode erzählen wir die Geschichte eines Auslandsösterreichers, von einem weitgreisten Abenteuerer, Politiker und Diplomaten.
2021-11-0728 minMom Life, Built DifferentEp. 40 Sex, Fertility, Expectations & More: Season Finale with Laura and LizWhat's on Liz and Laura’s minds? Sex, travel, pleasure, and love. A recap of Season 4, your CKP hosts dive deep into what they learned this summer and what’s to come for 2022. As Laura shares resources on igniting desires with her partner in the bedroom and how a download PDF is helping her connect with her fiancé. Liz shares tips on cross-country travel from Los Angeles to New York and discusses her fertility struggles, coping with a third miscarriage, and more.
Want your own copy of A Sex Journal? This journal was created by two humans who stu...
2021-10-0547 minMom Life, Built DifferentEp. 39 Fearless Self Expression & Poetry with Emma LuméOpen your mind to the world of uncensored, raw self-expression and acceptance with poet and energy healer Emma Lumé formerly Emma Zeck. This is a tale of Emma's past and what's to come for her future, legacy, and dreams. In this episode, Emma dives deep into her role as an artist and shares her secret on not diluting your magic and entering a state of fearlessness.
While the world fell apart for many in 2020, Emma found a special place with her online community after being reposted by Katy Perry and others which helped her words reach a w...
2021-09-2146 min
Mom Life, Built DifferentEp. 38 Destigmatizing Therapy: Intersectionality & Mental Health with Psychotherapist Tasha BaileyHow should we deal with someone when they attach labels we feel aren’t ours? Real Talk Therapist Tasha Bailey brings the topic of mental health back to the Conscious Kitchen. The ladies learn how to build a personal mental toolkit, encourage others to be vulnerable, and take control of their mind's narratives.
Tasha is a Black British psychotherapist, mental health advocate, speaker & educator. She works therapeutically and creatively with adults, children, young people, trainee therapists, and those wanting to focus on their inner work with an intersectional and trauma-centered viewpoint.
Follow Tasha Bailey on In...
2021-08-2446 minMom Life, Built DifferentEp. 37 Fungi Awareness: History & Ethical Mushroom Foraging with Giuliana FurciCurious to learn why mushrooms are so crucial to our lives? Humans have depended on fungi since the beginning of our existence. Learn from master mycologist Giuliana Furci how past generations used bread mold as an antibiotic, why the fungal revolution is at its height, and how humans and animals depend on mushrooms for survival.
Guiliana, the first female field mycologist in Chile and founder of the Fungi Foundation, the first NGO dedicated to fungi in the world, opens our minds up to the world of fungal wonders. Sharing what’s shifted in the world of awareness an...
2021-08-1047 minMom Life, Built DifferentEp. 36 Don't Spend, Invest: Tips & Tricks for Beginners with Investing LatinaAre you looking for strategic ways to build wealth or reach financial freedom? Investing Latina has the answers! Learn what it's like to invest in 2021, hot money savings tips, and why you shouldn't get caught up trying to live like everyone else by a sought-after Fortune 20 speaker and facilitator that has led workshops at Nasdaq, Google, and Verizon, among others. This episode is for those trying to take charge of their finances and try something new.
We also discuss non-traditional investments and digital wallets. Wondering if Bitcoin is worth investing in or what's going on with Dodgecoin...
2021-07-271h 05
Mom Life, Built DifferentEp. 35 Plant Medicine: The Renaissance of Sacred Healing & Sensuality with Lizzy JeffListen and enter the age of high priestess Lizzy Jeff, a multi-hyphenate creator dedicated to elevating consciousness through plant medicine education, social justice awareness, & sensual curated events. With a dream to bridge together community, creativity, and spirituality, Lizzy is doing just that by maintaining integrity and holding strong in her voice. A robust discussion on dreams, manifestations, and a day in the life of this influential MC, writer, and healer.
Follow Lizzy Jeff on Instagram at: @lizzyjeff
Love this episode? Leave us a review on Apple & follow us at @ConsciousKitchenPod on Instagram
Support a...
2021-07-1356 minMom Life, Built DifferentEp. 34 Summer Skincare & Products: Achieving High-Frequency Skin with Jacqueline LozanoWrinkles, hydration, sunblock, reliable skincare recommendations, we got you. Have you found your dream aesthetician yet? Look no further. Master aesthetician of 28 years, Jacqueline Lozano, is here to share the secret on how to achieve high vibrational skin.
Jacqueline is a multicultural skincare specialist who taps into ancient wisdom to give her Hollywood clients like Jordyn Woods, Justine Skye, Kollin Carter, Lauren Jauregui, and other top influencers their fresh, glowing skin. Her approach is unique and truly her own.
Listen in and learn what face tools you need to be using, why slathering oil on...
2021-06-2936 minMom Life, Built DifferentEp. 33 Pride 2021: Be Yourself, Embrace Your Inner Doubts, & Shine with Curly VelasquezRound II of the CK Podcast series celebrating the LGBTQ community! It feels good to have a Pride calendar 2021 back this year, doesn't it?
2020 turned out to be the year of self-discovery for people worldwide who accepted their gender fluidity and sexual preferences. In this episode, Laura and Liz catch up with Curly V, a queer Central American, California-based artist who inspires others to celebrate their uniqueness by shining for his fans on social media. Curly currently acts as a lead creator for BuzzFeed's Latinx division: Pero Like, creating dynamic content that comes from the heart.
2021-06-1549 minMom Life, Built DifferentEp. 32 She/Her/They. DJ Kittens on Figuring Out Life Outside the Boxes & BinariesWelcome to June Pride Month 2021, where Laura and Liz host discussions dedicated to celebrating LGBTQ culture and the support of LGBTQ rights every year. Kicking off this special month is a discussion on self-exploration and life with Lauren Abedini, also known as "I am Kittens." An LA staple in the DJ scene, Lauren has genuinely been a non-stop positive influence within the community for years. Kittens explains pronouns and how she's navigating her self-discovery and showcasing the stories of her friends on her newly launched podcast SHE/HER/THEY. Featuring guests like Demi Lovato and Lauren Jauregui together, they...
2021-06-0142 minMom Life, Built DifferentEp. 31 What is Clubhouse? Inside the Invite Only Social App with Hala TahaClubhouse 101. The relatively new drop-in audio app is a type of social network based on voice where people from around the world come together to talk, listen and learn from each other in real-time. A place where you might bump into users like Elon Musk, Drake, Oprah, or other Silicon Valley entrepreneurs, Clubhouse has taken the world by storm.
Hosts Laura and Liz jumped on as quickly as possible by hosting a weekly room in the Conscious Kitchen Club, but they aren't the experts. Listen in as Hala Taha Podcasting's Palestinian Princess, CEO of YAP Media, and t...
2021-05-1849 minMom Life, Built DifferentEp.30 COVID Vaccine Science & Side Effects with The Unbiased Science PodcastWelcome to an almost post-pandemic world. It's the summer of 2021, and you're wondering, where can I get the COVID vaccine, side effects of COVID vaccine, and do I need a vaccination appointment? Many of your questions are answered here on the premiere episode of Season 4 of the Conscious Kitchen Podcast, where co-hosts Laura and Liz bring you details on all the hottest science from the ladies of The Unbiased Science Podcast!
Dr. Steier is a public health scientist with expertise in public health policy, biostatistics, and advanced analytics. Dr. Love is an immunologist and microbiologist, with expertise...
2021-05-041h 02
WOLOLO PODCASTWOLOLO PODCAST 1X05: La escena española: ¿falta público o actitud? (Ft. SLATIN)Todos hemos sido un poco cuñados a la hora de hablar de qué nos pasa en España que no conseguimos cuajar una escena como la de otros países. Unos culpan a los asistentes, otros a los artistas, y para cerrar el eterno debate hemos querido sentar a los representantes de ambos bandos. Entre ellos, el pionero del Modular House y eminencia dentro y fuera de la Península, nuestro primer invitado especial: SLATIN.
2021-04-131h 29
Zeskullz presentsZeskullz presents @ Record Club #108 - Slatin (25-02-2021)Guest mixtape by Slatin:
01. Eleganto - On The Floor [VIBRANCY]
02. Kage - Godspeed [IN ROTATION]
03. Sosa UK - Funk D Beat
04. SLATIN x DROXO - Hot Sauce (feat. Aqeelion)
05. SLATIN X PUROFUEGO - Chicks
06. CAMELPHAT & Green Velvet - Critical [Ministry of Sound]
07. SLATIN - Bubble
08. No Thanks - High [IN ROTATION]
09. David Penn - The Heat
10. SLATIN - Teach Me 909 (feat. Dread MC)
11. Morelia - All Night [IN ROTATION]
12. ToMix & Rafael - Azucar
13. SLATIN - Drip (feat. Molt Nasty)
14. TEKNICOZ - Freakish (Torrfisk Remix )
15. Bleu Clair & Drinks On Me - Hit List
16. SLATIN - Spectrum
17. Marten Hørger - Øut Øf T...
2021-02-251h 00
Radio RecordZeskullz presents @ Record Club #108 - Slatin (25-02-2021)Guest mixtape by Slatin:
01. Eleganto - On The Floor [VIBRANCY]
02. Kage - Godspeed [IN ROTATION]
03. Sosa UK - Funk D Beat
04. SLATIN x DROXO - Hot Sauce (feat. Aqeelion)
05. SLATIN X PUROFUEGO - Chicks
06. CAMELPHAT & Green Velvet - Critical [Ministry of Sound]
07. SLATIN - Bubble
08. No Thanks - High [IN ROTATION]
09. David Penn - The Heat
10. SLATIN - Teach Me 909 (feat. Dread MC)
11. Morelia - All Night [IN ROTATION]
12. ToMix & Rafael - Azucar
13. SLATIN - Drip (feat. Molt Nasty)
14. TEKNICOZ - Freakish (Torrfisk Remix )
15. Bleu Clair & Drinks On Me - Hit List
16. SLATIN - Spectrum
17. Marten Hørger - Øut Øf T...
2021-02-251h 00Mom Life, Built DifferentEp. 29 You Are Enough: Self Worth & Synchronicities featuring Liz HernandezLessons on self worth taught by LA's favorite sweetheart and former radio host and entertainment reporter for Access Hollywood and E! News Liz Hernandez. Liz shares the inspiring mantras her parents blessed her with, tips on making it as a professional host, and the importance of every word you speak for this fun and inspiring episode of the Conscious Kitchen.
Listen in as your hosts Laura and Elizabeth ask Liz about impactful moments in her career and life, whether fate is predetermined, and how much life's synchronicities make a difference in what you have planned for yourself...
2021-02-0249 minMom Life, Built DifferentEp. 28 Feel Connected to the Moon? Why Sisterhood is Vital feat The Revolutionary WomanThe technological world encourages a disconnection from our natural rhythms. It's said that the moon is connected with the emotional body, but how does one tap into that wisdom after disconnection? Em Atkinson & Linda Addis, the visionaries behind The Revolutionary Woman, believe it's our time to come together, to stand united to build a new earth. They are devoted to creating a safe space where women of all ages, backgrounds, and walks of life can heal, learn to love themselves, find the courage to use their voices, and let down the walls that have been built up over the...
2021-01-051h 05Mom Life, Built DifferentEp. 27 Becoming an LA Times Culture Journalist feat Kailyn BrownJournalism and news have taken hold of our lives. In moments where there wasn't much to do but stay home, we were consumed by the internet and media. But what is it like to be a journalist in 2020? And what does it take to pave a unique path and career?
In this episode, we bring Kailyn Brown of the LA Times to chat inspiration, humble beginnings, and how believing in yourself makes all the difference in achieving your goals. Kailyn is a true storyteller. As a culture journalist, she has been sharing people's stories from all walks...
2020-12-2245 min
Mom Life, Built DifferentEp. 26 Miscarriage Awareness: Finding Community within Loss with Plant Like ThingsA miscarriage, the spontaneous loss of a woman's pregnancy, can be both physically and emotionally painful. 1 in four of your friends has lost a baby due to a miscarriage. In this episode, Conscious Kitchen co-host Elizabeth Garcia shares her experience with losing two pregnancies in the last 2 years.
For this particular discussion, Elizabeth is accompanied by her husband, Christopher Dimaano, aka Christopher Details. The couple delves deep into a male's perspective of a miscarriage, healing, processing grief, and destigmatizing the loss of an infant. Sharing this information publicly for the first time, Elizabeth and Chris hope this...
2020-12-0853 min
Mom Life, Built DifferentEp 25. Understanding Eating Disorders: A Path to Recovery with Sweet Simple VeganExperts say 20 million women and 10 million men living in the United States will have an eating disorder at some point in their lives.
What do you do when a friend is struggling with an eating disorder?
Are eating disorders a lifestyle choice?
All these questions answered and so much more in this comprehensive episode featuring a path to recovery and personal stories from featured guest Jasmine Briones of Sweet Simple Vegan.
Years have passed since Jasmine's acceptance and recovery from an eating disorder, now armed with her experience, she digs deep...
2020-11-2347 min
Mom Life, Built DifferentEp 24. How to Run a Business, Have Fun, & Take Friends with You feat TokimonstaWorld explorers, festival hoppers, Laura, Liz, and Tokimonsta, have been friends for years. Listen in as the ladies of CK Podcast reminisce on wild moments in Hollywood. All while diving in deep into music production, relationship advice, business, and success featuring Grammy-nominated music producer Tokimonsta, who, over the last decade, has helped develop the sound of modern dance and beat music all without sacrificing the purity of her vision.
Tokimonsta shares what she's learned in Hollywood, the importance of "vibes," how having the right team around you can make or break you, and so much more in...
2020-11-101h 06
Mom Life, Built DifferentEp. 23 Hype Yourself with Lucy Wern: The Magic in the Sauce & Don't Miss the Perfect Media OpportunityLucy Werner is a London-based publicity expert and author of Hype Yourself: A No-nonsense PR Toolkit for Small Businesses. Her success has been paved by hard work and servicing independent brands, startups, and entrepreneurs. With over 16 years of experience in PR, Lucy prides herself on filling the gaps where traditional agencies lack.
In this episode, Lucy shares her public relations journey and tips on building your relationship with media. Listen in as Liz and Laura dive deep into the media landscape, exploring SEO best practices, media kits, and mastering the one-liner.
Want to hype yourself...
2020-10-2748 minMom Life, Built DifferentEp. 22 Coping with 2020: Presidential Election, COVID, & Flu. Is Social Anxiety, the New Normal?What a year. Your own internal coping mechanism is what's helped you get through 2020. With an election around the corner, an increase of winter illnesses like the flu, and holidays approaching. How will you get through the last few months of this tumultuous year? Listen as licensed psychotherapist Alyssa Marie Wellness shares her tips on coping for the first episode of Conscious Kitchen Podcast of Season 3.
Hosts Laura and Liz ask Alyssa questions we all have on our mind. How will we talk to our family about COVID or flu vaccinations? How can we cope with COVID f...
2020-10-1343 min
Mom Life, Built DifferentEp. 21 Season 2 Finale! Laura & Liz Catch Up, COVID Scares, Wedding Delays, Work, & RelationshipsIt's been a whirlwind of a year! As we all continue down the path of our current "normal," what has that looked like for your hosts Laura and Liz? Get a rare glimpse into their everyday world while Laura fills us in on her COVID scare, the differences between healthcare offered in Europe, and how she's managed to stay productive. Liz shares how she really feels about her wedding delays, spending 24-7 with her partner at home, and how her projects are helping her stay sane. The full scoop on all things Laura and Liz and Season 2 on this...
2020-08-0551 min
Mom Life, Built DifferentEp. 20 How to Speak Your Mind with Welfare Advocate & Chef Sophia RoeOur last guest of Season 2! Sophia Roe is a fierce food and feelings advocate sharing so much of what's on her mind via social media she's developed an inspired community of followers that tune in daily to hear what she has to say. Having experienced the foster care system at a young age, Sophia shares her stories of self-discovery, trauma, and motivation in this uplifting and honest episode of the Conscious Kitchen. Learn about Sophia's path to becoming a chef in New York City, her insight into interracial relationships, what fuels her passion, and where she sees her career...
2020-07-1456 min
Mom Life, Built DifferentEpisode 19 | How to Orgasm: Pleasure Education with Sex Tech CEO & Expert Andrea BarricaWomen only orgasm 65% of the time during sex with men?! What's with the orgasm gap, and how can you tap into the orgasm of your dreams? Andrea Barrica, Founder of O School, an online shame-free platform for pleasure education, gives us the 401 on all things sexy and pleasurable in this Pride Month episode of the Conscious Kitchen. Andrea educates Laura and Liz on sex wellness and why being a supportive friend when talking about sex can help you and others find sexual liberation.
Originally from the Philippines, Andrea highlights how her upbringing pushed her to question sexuality and ul...
2020-06-2950 min
Mom Life, Built DifferentEpisode 18 | How to Upcycle: Sustainable Fashion, Coming Out, & Life Tips from Master Designer Bo MetzMove over NY, Los Angeles is the new fashion capital of the United States. With designers like Bo Metz leading the infrastructure of making sustainable clothing in Downtown, LA, the scene is evolving way beyond sustainability as a "trend." Bo lifts the veil on why it's important to pay employees a fair living wage, local production, unit economics, and why "upcycled" is his favorite sustainable material.
Listen in as Bo shares his story of coming out in Chicago, moving to LA, working with Rodarte, and so much more in this celebratory Pride Month episode of the Conscious...
2020-06-2455 min
Mom Life, Built DifferentEpisode 17 | Voices of Our Generation React to George Floyd and the Black Lives Matter Movement. Messages of Hope and Activism from Around the World.A time capsule of words and sentiments from young men and women from around the world on racism, the uprising, and what they want to see change. Laura and Liz collected thoughts on the second week of global protests and highlight words from community leaders, allies, and global stories from the black community. Listen, connect, and share this powerful episode of the Conscious Kitchen featuring the voices of Tommie Sunshine, Elizabeth Garcia, Yes Julz, Mapei, Nazita Rezai, Taja Riley, Gavin Turek, Daniel Gaitor-Lomack, Berto Calkins, Meg Megatronic, Dr. Shamell Bell, Brisa Fenoy, Ashley Lipstickittty, Wally Vu, and Laura Fama.
2020-06-1059 min
Mom Life, Built DifferentEpisode 16 | An L.A. Look Into the American Uprising, Unveiling the Ego of Hollywood, Gay Pride & Self Exploration with Singer, Model Shaun RossThere is a massive uprising in 50 states across the United States for the first time in our adult lives. Are you watching, marching, listening, and using your voice? Supermodel and singer Shaun Ross shares a LIVE perspective of what's happening in Downtown Los Angeles with the protests and how he's feeling about the overall need for change and respect of the black community in this feature episode for June's LGBTQ Pride Month.
Shaun shares honest messages from the heart about racism, growing up gay in New York, coming out as a teenager, and gives us a raw...
2020-06-0449 min
Mom Life, Built DifferentEpisode 15 | How to Build a Multicultural Identity: Japanese Eccentricities Explained. Growing Up Korean, American, and Japanese with Singer Crystal Kay.What's it like to grow up as a multiracial woman? How much can you learn via culture shock? Singer, actress Crystal Kay shares stories of her early beginnings, finding moments of independence in New York, and what it's like to date in Japan on this all-encompassing episode of the Conscious Kitchen.
Intro Song by Crystal Kay: 3月9日 on Spotify
Crystal Kay on Instagram
2020-05-2552 min
Mom Life, Built DifferentEpisode 14 | How to Eat Intuitively & Strengthen your Immune System with Food featuring Clinical Dietitian Amanda SevillaHave you wondered how to eat for better mental health? How strict should you be with your work out regimen? Plant-based Clinical Dietitian Amanda Sevilla shares her expertise on the importance of listening to your body and why you might be doing yourself a disservice by not keeping your favorite treats at home. Listen as Amanda debunks common myths and strengthens your understanding of what should be on your plate.
This episode is sponsored and brought you by Maaari, a marketplace for ethical and sustainable products.
Listen for a special 20% discount code to https://maaari...
2020-05-0548 min
Mom Life, Built DifferentEpisode 13 | How to Give Yourself Love: Body Positivity, Eco Activism, and Self Reflection in Uncertain Times with Model & Actress Ali Tate CulterMost of us struggle with body image, but this is the decade where that will change, and fierce women like Ali Tate Culter are on the front lines of redirecting current body standards. Listen in as model Ali Tate shares stories of self-acceptance. From body-shaming in high school to the realization that her worth was way beyond her looks, Ali drops inspirational gems of wisdom in this episode recorded during a worldwide pandemic.
Now living in New York, Ali fills us in on how it's changed since the lockdown and spills the 411 on her new book, veganism...
2020-04-231h 02Mom Life, Built DifferentEpisode 12 | Porn: How to Liberate Yourself Sexually & Express Lust with Art Porn Director Jacquie RayHow does one find sexual liberation? What role does porn, self-acceptance, and lust play into how you see yourself in the bedroom?
Listen in as Los Angeles based Director Jacquie Ray gives us an inside look into her sexual discovery, her path to directing porn, and gives us the scoop on what it's like to be on set. An episode on all things sexual, artistic, and bold. Get ready to be inspired.
Thank you to our sponsors, The Stockroom the original internet source for quality sex toys, online and selling to tech-savvy fans of kink...
2020-04-0359 min
Mom Life, Built DifferentEpisode 11 | How to Unlock Your Inner Shaman: Psychedelic Plant Medicine & Death of An Ego with Gracie LiuHow do you know if you're ready to try psychedelics, psilocybin, or LSD? Gracie Lui, a mystic staple in Los Angeles, shares her personal and honest path to psychedelics. Learn all about 5MeO and its potential to shape your life in this mind-expanding discussion on how plant medicine might encourage a deeper appreciation of life and things cosmic.
Guest: https://www.instagram.com/graciecakez/
Gracie's Snack Brand: http://athachips.com/
Follow our podcast: https://www.instagram.com/consciouskitchenpod/
Learn more about Multidisciplinary Association for Psychedelic Studies: https://maps.org/
2020-03-1054 min
Mom Life, Built DifferentEpisode 10 | How To Know if it's Time for Couples Counseling. A Conversation with Licensed Psychotherapist Alyssa Marie WellnessWhat does it mean to be stuck in a fantasy bond? How do you know when you're in a codependent relationship? We talk to Alyssa Marie Wellness about toxic relationships, tips on how to be your own advocate, and why therapy can help individuals and couples cope with past traumas and blocks of the heart.
Learn more about Alyssa Marie Wellness: https://www.alyssamariewellness.com/
Follow Alyssa on Instagram for tips on mental health & more: https://www.instagram.com/alyssamariewellness/
Follow Conscious Kitchen on Instagram: https://www.instagram.com/consciouskitchenpod/
Our...
2020-02-2547 minMom Life, Built DifferentEpisode 9 | Laura & Liz Talk Passion Projects, Recapping 2019, & More In This Finale Episode Of Season 1It’s been one year since Laura and Liz recorded the first episode of the Conscious Kitchen. Listen in as they close out the first season, giving you updates on their passion projects, what they're watching & listening to, entrepreneurship, and aspirations for 2020.
Get to know your hosts more on this Season Finale episode.
Follow Laura: https://www.instagram.com/laurafama
Follow Liz: https://www.instagram.com/plantlikethings
2019-12-101h 22Mom Life, Built DifferentEpisode 8 | Cooking for Hollywood. Celebrity Chef Nicole Gomez Talks Blood, Sweat, & Hustle in the LA Food Scene.Private chef Nicole Gomez takes us behind the scenes of what it's really like to cook for the Hollywood elite. From the kitchen of the Playboy Mansion to boss moves that propelled her career. Nicole shares stories of her hustle and the inspiration you need to follow your passions.
Find Nicole at: https://instagram.com/chefnicolegomez
Follow our Instagram: https://www.instagram.com/consciouskitchenpod/
2019-10-1754 min
Mom Life, Built DifferentEpisode 7 | Managing Psoriasis & the Effects of Unrealistic Beauty Standards With Actress Ciena RaeLos Angeles based actress Ciena Rae talks modeling, the industry, beauty standards, and how having a chronic illness, psoriasis, pushed a proactive approach in her health care and activism. Ciena shares it all. From the physical discomfort of how psoriasis affects her career to learning how to accept yourself, this episode shows the importance of finding community.
Find Ciena on Instagram: https://instagram.com/cienarae
Follow us here: https://www.instagram.com/consciouskitchenpod
2019-09-2841 minMom Life, Built DifferentEpisode 6 | Leaving a Cult & Recovering. The Rebirth of Celebrity Dancer Taja RileyChoreographer and dancer Taja Riley has danced for Beyonce, Kanye West, and most recently Rihanna. Taja's success hasn't been linear. Two years ago she joined a cult, almost got married, and fell into depression. She shares her vulnerable and honest story of rising from the ashes for the rebirth of Taja Riley.
2019-09-2049 minMom Life, Built DifferentEpisode 5 | Death Row Lawyer & Rapper Bby Dre on Pursuing Passions & Finding Your VoiceDre tells us about her purpose to serve disadvantaged communities as a death penalty defense lawyer and how being fulfilled professionally led her to develop and pursue creative expression as Baby Dre the rapper.
Listen to more music by BBY DRE: https://soundcloud.com/bby_dre
Connect with BBY DRE: https://www.instagram.com/bby_dre
2019-08-2047 min
Mom Life, Built DifferentEpisode 4 | Balancing Motherhood, Success, and Personal Growth with Trading Spaces Host Lauren MakkFrom being a host on Trading Spaces to surprise motherhood, Lauren Makk shares her story on professional success, single parenting, finding herself, and the perks of being a 21st-century mom.
To learn more about Lauren Makk visit: homegirlnextdoor.com/ & https://www.instagram.com/laurenmakk/
2019-08-1946 minMom Life, Built DifferentEpisode 3 | Cross Country Moves, Launching New Websites, Evolving & Thriving, Catch Up with Laura and LizMoving across the country. Launching new websites. Evolving, thriving, and back at it, catch up with Laura and Liz on their comeback episode to the Conscious Kitchen.
2019-07-0820 min
Mom Life, Built DifferentEpisode 2 | Social Media & How It Affects our Mental Health with Licensed Clinical Social Worker Alyssa MancaoOur first guests by Jasmin Ponce who is professional makeup artist and Alyssa "Lia" Mancao, LCSW who is a licensed clinical social worker are based in Los Angeles. Elizabeth and Laura open up the conversation about the problems and benefits from social media detoxing and how it effects our mental health. Helpful tips from an experienced therapist and real life situations we’ve each personally dealt with and how to over come these obstacles. These conversations are important to women in our generation navigating between our real life and the digital world.
Tips on improving your relationship wit...
2019-05-311h 02Mom Life, Built DifferentEpisode 1 | Welcome to the Conscious Kitchen. Hosts Elizabeth & Laura tell us what inspired this podcast.Introduction | Episode 1 | Hosts Elizabeth & Laura explain why they started this podcast and what listeners should expect from listening in.
Based in Los Angeles and Madrid Spain, they discuss what they are up too and what guests will be joining them.
2019-05-1217 min
ResiDANCE - house, deep house, techno, electro-house, progressive, edm mix!ResiDANCE 223 SLATIN Guest MixBoston Bun - Missing You
Goooey Vuitton - Appreciation
Get Real - Mind Yo Bizness
Will Clarke x Huxley - My Body
CLIQ - Clap Clap
Kungs & Throttle - Disco Night
Riton & Kah-Lo - Fake I.D
Fearz - Bring Yo Momma
Jax Jones - You Don't Know Me
Shift K3Y - Not Into It
SLATIN feat. Carla Monroe - Apple Juice
Jax Jones feat. Mike Dunn & MNEK - House Work
Lee Foss & Eli...
2019-02-1049 min
The Chief Customer Officer Human Duct Tape ShowAward Winning CX Leadership in Banking, with Mark Slatin - CB58Mark Slatin, SVP, Director of Client Experience for Sandy Spring Bank describes in detail how he engaged the leadership team and the organization over four years to win TWO coveted Customer Experience Innovation Awards. And most importantly, improve the customer and company experience with the Bank.
2017-07-0441 min