Shows
The Digital LighthouseDigital privacy, blockchain and the future of finance with Richard G BrownIn this episode of The Digital Lighthouse - The Softwire Podcast, host Zoe Cunningham is joined by Richard G Brown, Founding CTO and Advisor to the CEO at R3. Together, they explore the practical applications of enterprise blockchain, digital currencies, and confidential computing. From scaling high-performance tech teams to navigating emerging technologies, Richard shares invaluable insights on how businesses can evaluate and integrate blockchain solutions for maximum value.
2025-03-1325 min
The Digital LighthouseDigital privacy, blockchain and the future of finance with Richard G BrownIn this episode of The Digital Lighthouse - The Softwire Podcast, host Zoe Cunningham is joined by Richard G Brown, Founding CTO and Advisor to the CEO at R3. Together, they explore the practical applications of enterprise blockchain, digital currencies, and confidential computing. From scaling high-performance tech teams to navigating emerging technologies, Richard shares invaluable insights on how businesses can evaluate and integrate blockchain solutions for maximum value.
2025-03-1325 min
The Digital LighthouseBuilding workplace inclusivity for people with disabilitiesIn this episode of The Digital Lighthouse, host Zoe Cunningham is joined by Sasha Burgoyne, Head of Academy Operations, and Esme Chant, DE&I Lead at Softwire. Together, they discuss the importance of creating inclusive workplaces for employees with disabilities, sharing personal experiences and practical strategies for both employers and employees.
2025-02-1220 min
The Digital LighthouseSupporting women career switchers in techIn this episode of The Digital Lighthouse, host Zoe Cunningham explores the challenges and opportunities for women career switchers in tech with Sasha Burgoyne and Esme Chant from Softwire.
Join them as they discuss:
Why women career switchers need additional support in tech
Creating supportive workplace environments for career switchers
The value career switchers bring to tech organisations
The structure and benefits of the TechSwitch program
About Guests
Sasha Burgoyne is the co-founder of TechSwitch, an award-winning software development training programme for career switches looking to move into tech, as well as people looking to return to the workplace. She...
2025-01-0919 min
The Digital LighthouseSupporting women career switchers in techIn this episode of The Digital Lighthouse, host Zoe Cunningham explores the challenges and opportunities for women career switchers in tech with Sasha Burgoyne and Esme Chant from Softwire.
Join them as they discuss:
Why women career switchers need additional support in tech
Creating supportive workplace environments for career switchers
The value career switchers bring to tech organisations
The structure and benefits of the TechSwitch program
About Guests
Sasha Burgoyne is the co-founder of TechSwitch, an award-winning software development training programme for career switches looking to move into tech, as well as people looking to return to the workplace. She...
2025-01-0919 min
The Digital LighthouseBuilding strong tech leadership networks in the Age of AIIn this episode of Softwire Tech Talks, host Zoe Cunningham is joined by Nick Bates, COO of CTO Craft, and Yemi Olegbaiye, Client Portfolio Director at Softwire. Together, they discuss the importance of building strong tech leadership communities, navigating digital transformation, and fostering meaningful connections in the technology sector.
2024-12-1227 min
The Digital LighthouseBuilding strong tech leadership networks in the Age of AIIn this episode of Softwire Tech Talks, host Zoe Cunningham is joined by Nick Bates, COO of CTO Craft, and Yemi Olegbaiye, Client Portfolio Director at Softwire. Together, they discuss the importance of building strong tech leadership communities, navigating digital transformation, and fostering meaningful connections in the technology sector.
2024-12-1227 min
The Digital LighthouseHow to get better at networkingIt can sometimes feel like people are just born to network, schmooze and hold court.
For others, it’s this big, forced, uncomfortable thing that they’d happily avoid forever - especially when some people dominate the room.
It doesn’t have to be that way - nor should it be.
Because, at its heart, networking is about connection and community. And everyone deserves the opportunity to get involved, get value, and feel part of something.
In our latest episode, Helen Jackson (Principal Technical Consultant) and Laura Phillips (Delivery Director), share their experiences and provide sage advice on how you can re...
2024-11-2823 min
The Digital LighthouseThe role of inclusive design in government servicesUser research is the linchpin behind the core services we rely on in every part of our lives.
A fundamental part of the work is inclusive design (also known as universal design) to ensure all products and services work for everybody - regardless of age, ability or circumstance.
In our latest episode of The Digital Lighthouse, Softwire’s Research Principal, Callum Bates, delves into all the moving pieces that ensure no stone is left unturned when creating exceptional experiences for everyone.
2024-11-2624 min
The Digital LighthouseThe role of inclusive design in government servicesUser research is the linchpin behind the core services we rely on in every part of our lives.
A fundamental part of the work is inclusive design (also known as universal design) to ensure all products and services work for everybody - regardless of age, ability or circumstance.
In our latest episode of The Digital Lighthouse, Softwire’s Research Principal, Callum Bates, delves into all the moving pieces that ensure no stone is left unturned when creating exceptional experiences for everyone.
2024-11-2624 min
The Digital LighthouseHow Anthony Nolan modernised its legacy infrastructureModernising legacy software and infrastructure is hard. Really hard.
Nobody wants to be lumbered in a clunky inefficient system. But “slaying the monolith” is easier said than done.
Just ask Anthony Nolan. Increasingly hampered by its existing technology, the stem cell transplant charity was struggling to iterate and facing increasingly high levels of friction.
So what do you do? Build a totally new piece of technology? Or rewire the existing system? Turns out, it’s a bit of both.
In our latest episode, Softwire’s Ben Below details how the organisation successfully embarked on a modernisation journey.
2024-09-3021 min
The Digital LighthouseHow Anthony Nolan modernised its legacy infrastructureModernising legacy software and infrastructure is hard. Really hard.
Nobody wants to be lumbered in a clunky inefficient system. But “slaying the monolith” is easier said than done.
Just ask Anthony Nolan. Increasingly hampered by its existing technology, the stem cell transplant charity was struggling to iterate and facing increasingly high levels of friction.
So what do you do? Build a totally new piece of technology? Or rewire the existing system? Turns out, it’s a bit of both.
In our latest episode, Softwire’s Ben Below details how the organisation successfully embarked on a modernisation journey.
2024-09-3021 min
The Digital LighthouseGetting it all done as a senior tech leaderIn our latest episode, Zoe Cunningham is joined by Tom Riley, Delivery Principal at Softwire.
Tom has overseen the successful delivery of numerous UK public sector digital projects, including the modernisation of the register to vote service, the cloud migration of the gender pay gap reporting service, and the replacement of the software underpinning the high-profile Feed-in-Tariff scheme.
In this wide-ranging chat with Zoe, he shares insights on how to keep abreast of a diverse portfolio of projects, how to ensure teams stay up-to-speed with the latest GDS and industry best practices, and why he sometimes prefers old-fashioned pen-and-paper, and...
2023-09-2723 min
The Digital LighthouseGetting it all done as a senior tech leaderIn our latest episode, Zoe Cunningham is joined by Tom Riley, Delivery Principal at Softwire.
Tom has overseen the successful delivery of numerous UK public sector digital projects, including the modernisation of the register to vote service, the cloud migration of the gender pay gap reporting service, and the replacement of the software underpinning the high-profile Feed-in-Tariff scheme.
In this wide-ranging chat with Zoe, he shares insights on how to keep abreast of a diverse portfolio of projects, how to ensure teams stay up-to-speed with the latest GDS and industry best practices, and why he sometimes prefers old-fashioned pen-and-paper, and...
2023-09-2723 min
The Digital LighthouseTransforming NHS technology: Using insights from pharma to create new opportunities in healthcareIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Joanna Smith, Interim CIO at University Hospitals Sussex. We dive deep into the world of healthcare technology with Joanna, a seasoned professional who has worked across various organisations. She shares her insights into the differences between the pharmaceutical industry and the NHS, shedding light on the challenges they face and the opportunities technology presents. Discover why embracing technology in healthcare is essential for improving patient care and operational efficiency, and learn about the exciting developments and innovations in the healthcare technology landscape that are transforming the way we receive me...
2023-08-2318 min
The Digital LighthouseTransforming NHS technology: Using insights from pharma to create new opportunities in healthcareIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Joanna Smith, Interim CIO at University Hospitals Sussex. We dive deep into the world of healthcare technology with Joanna, a seasoned professional who has worked across various organisations. She shares her insights into the differences between the pharmaceutical industry and the NHS, shedding light on the challenges they face and the opportunities technology presents. Discover why embracing technology in healthcare is essential for improving patient care and operational efficiency, and learn about the exciting developments and innovations in the healthcare technology landscape that are transforming the way we receive me...
2023-08-2318 min
The Pod Presents: Primarily Context-BasedShould You Hire The Best Person For The Job? feat. Zoe Cunningham (Director at Softwire)Zoe Cunningham is one of the first members of the Softwire team, joining as a developer and working her way up to Director level. She was Hywel's first manager (!) and has lots of opinions on tech hiring! Zoe also has a career as an actor, has published three books, recently won an award for her portfolio career.
In this episode, Hywel and Zoe discuss what 'best' and 'for the job' really mean in the tech landscape, how they're often interpreted alongside the benefits and pitfalls of different hiring practices.
2023-08-2143 min
The Digital LighthouseWeather and arthritis: How digital health data is transforming healthcare researchIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Will Dixon, Professor of Digital Epidemiology at the University of Manchester.
Will discusses how digital health data sources create exciting opportunities, like using de-identified electronic health records to analyse large populations for medication safety and COVID risk factors during the pandemic. He also explores the risks and challenges of managing data from patients and the public via smartphones and wearable devices to gain a clearer understanding of health.
Don't miss his 'Cloudy with a Chance of Pain' research, where Will investigated the link between weather and arthritis pain using sm...
2023-07-2525 min
The Digital LighthouseWeather and arthritis: How digital health data is transforming healthcare researchIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Will Dixon, Professor of Digital Epidemiology at the University of Manchester.
Will discusses how digital health data sources create exciting opportunities, like using de-identified electronic health records to analyse large populations for medication safety and COVID risk factors during the pandemic. He also explores the risks and challenges of managing data from patients and the public via smartphones and wearable devices to gain a clearer understanding of health.
Don't miss his 'Cloudy with a Chance of Pain' research, where Will investigated the link between weather and arthritis pain using sm...
2023-07-2525 min
The Digital LighthouseDaniel Whitston, CTO: How I’ve embraced AI and large language modelsIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Daniel Whitston, CTO of AutogenAI.
The adoption of AI tools is on the rise, with a large number of them utilising the large-scale language model, GPT-3. While these models can solve difficult problems, they tend to be trained on a large corpus of the entire internet and may not capture an individual company’s voice or values. Daniel discusses how CTOs can embrace and use AI large language models in their company, and shares how AutogenAI is bringing AI-generated outputs closer to company needs. Read the transcript at: www.so...
2023-05-1525 min
The Digital LighthouseDaniel Whitston, CTO: How I’ve embraced AI and large language modelsIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Daniel Whitston, CTO of AutogenAI.
The adoption of AI tools is on the rise, with a large number of them utilising the large-scale language model, GPT-3. While these models can solve difficult problems, they tend to be trained on a large corpus of the entire internet and may not capture an individual company’s voice or values. Daniel discusses how CTOs can embrace and use AI large language models in their company, and shares how AutogenAI is bringing AI-generated outputs closer to company needs. Read the transcript at: www.so...
2023-05-1525 min
The Digital LighthouseNavigating neurodiversity: How can software developers support their mental health in the workplace?Zoe Cunningham is joined by Aya Stead, software developer at Softwire to talk about neurodiversity in her role. She shares the ways she developed to look after her mental health, in the hope it can help other software engineers too. View the full transcript at: https://www.softwire.com/insights/navigating-neurodiversity-how-can-software-developers-support-their-mental-health-in-the-workplace/
2023-05-0519 min
The Digital LighthouseNavigating neurodiversity: How can software developers support their mental health in the workplace?Zoe Cunningham is joined by Aya Stead, software developer at Softwire to talk about neurodiversity in her role. She shares the ways she developed to look after her mental health, in the hope it can help other software engineers too. View the full transcript at: https://www.softwire.com/insights/navigating-neurodiversity-how-can-software-developers-support-their-mental-health-in-the-workplace/
2023-05-0519 min
The Digital LighthouseGreening your digital infrastructure: Strategies for sustainable technology teamsIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Anne Currie, Community co-Chair of the Green Software Foundation. Anne shares her experience and talks about the key pressing climate issues for the tech industry right now, the best things that tech teams can do to reduce their impact on the planet, and what research is saying about how the digital age has changed. Learn more by listening to the podcast or reading the full transcript at: https://www.softwire.com/insights/greening-your-digital-infrastructure-strategies-for-sustainable-technology-teams
2023-04-1920 min
The Digital LighthouseGreening your digital infrastructure: Strategies for sustainable technology teamsIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Anne Currie, Community co-Chair of the Green Software Foundation. Anne shares her experience and talks about the key pressing climate issues for the tech industry right now, the best things that tech teams can do to reduce their impact on the planet, and what research is saying about how the digital age has changed. Learn more by listening to the podcast or reading the full transcript at: https://www.softwire.com/insights/greening-your-digital-infrastructure-strategies-for-sustainable-technology-teams
2023-04-1920 min
The Digital LighthouseKevlin Henney's #TechTalk: Developers have a moral responsibility to 'code for the future'In a frank conversation with Kevlin Henney, packed with interesting anecdotes and thought-provoking suggestions, we discussed topics such as: Why most developers code for the past, our moral responsibility to think about future uses of our code, as well as how technology companies can weather tough economic times.
Read the highlights summary here: www.softwire.com/insights/highlights-from-kevlin-henneys-techtalk-developers-have-a-moral-responsibility-to-code-for-the-future
2023-04-1441 min
The Digital LighthouseKevlin Henney’s #TechTalk: Developers have a moral responsibility to ’code for the future’In a frank conversation with Kevlin Henney, packed with interesting anecdotes and thought-provoking suggestions, we discussed topics such as: Why most developers code for the past, our moral responsibility to think about future uses of our code, as well as how technology companies can weather tough economic times.
Read the highlights summary here: www.softwire.com/insights/highlights-from-kevlin-henneys-techtalk-developers-have-a-moral-responsibility-to-code-for-the-future
2023-04-1441 min
The Digital LighthouseSeeChange: Harnessing the power of AI to drive positive social changeIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jason Souloglou, founder and CEO of SeeChange Technologies, a world-leader in real-time AI powered recognition systems, with expertise in making complex, state of the art AI technology simple to deploy and scale.
Jason speaks about how their AI technology services excel within the retail sector to support loss prevention and health and safety compliance, where AI can go in the future and how it can support positive social change.
Read the transcript and find out more at: https://www.softwire.com/insights/seechange-harnessing-the-power-of-ai-to-drive-positive-social-change
2023-03-2320 min
The Digital LighthouseSeeChange: Harnessing the power of AI to drive positive social changeIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jason Souloglou, founder and CEO of SeeChange Technologies, a world-leader in real-time AI powered recognition systems, with expertise in making complex, state of the art AI technology simple to deploy and scale.
Jason speaks about how their AI technology services excel within the retail sector to support loss prevention and health and safety compliance, where AI can go in the future and how it can support positive social change.
Read the transcript and find out more at: https://www.softwire.com/insights/seechange-harnessing-the-power-of-ai-to-drive-positive-social-change
2023-03-2320 min
The Digital LighthouseWhat routes into technology are available for female and diverse career changers?Zoe Cunningham is joined by Sophia Lin, senior sales manager, and Sasha Burgoyne, head of academy operations at TechSwitch to talk about how people of all backgrounds can approach career changing into technology successfully. See the full transcript and more at: https://www.softwire.com/insights/what-routes-into-technology-are-available-for-female-and-diverse-career-changers
2023-03-0349 min
The Digital LighthouseWhat routes into technology are available for female and diverse career changers?Zoe Cunningham is joined by Sophia Lin, senior sales manager, and Sasha Burgoyne, head of academy operations at TechSwitch to talk about how people of all backgrounds can approach career changing into technology successfully. See the full transcript and more at: https://www.softwire.com/insights/what-routes-into-technology-are-available-for-female-and-diverse-career-changers
2023-03-0349 min
The Digital LighthouseSkiller Whale: Why companies need a different strategy for training their developersIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Hywel Carver, founder of Skiller Whale. This organisation provides deep coaching for tech teams, believing that learning that is core to how an engineering team operates and should align with business priorities. In our conversation, Hywel discusses why Skiller Whale came about and how to make the most of any tech training for your team. Read the full transcript here: https://www.softwire.com/insights/skiller-whale-why-companies-need-a-different-strategy-for-training-their-developers/
2022-12-2327 min
The Digital LighthouseSkiller Whale: Why companies need a different strategy for training their developersIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Hywel Carver, founder of Skiller Whale. This organisation provides deep coaching for tech teams, believing that learning that is core to how an engineering team operates and should align with business priorities. In our conversation, Hywel discusses why Skiller Whale came about and how to make the most of any tech training for your team. Read the full transcript here: https://www.softwire.com/insights/skiller-whale-why-companies-need-a-different-strategy-for-training-their-developers/
2022-12-2327 min
The Digital LighthouseCTO Craft: Building a community for CTOs and digital leadersAs a CTO, how can you create your own community of peers? Even if you're working with your team leads and C-Level colleagues, you may still feel lonely at times.
CTO Craft’s community brings together technology leaders from across the world and its founder, Andy Skipper, shares how it all started and how to build your own network of peers. Transcript available at: https://www.softwire.com/insights/cto-craft-building-a-community-for-ctos-and-digital-leaders/
If you’re interested in seeing more from CTO Craft, check out their upcoming events: CTO Craft Con Winter 2022 virtual conference (https://conference.ctocraft.com/) and CTO Craft Bytes – Networks for Te...
2022-10-2821 min
The Digital LighthouseCTO Craft: Building a community for CTOs and digital leadersAs a CTO, how can you create your own community of peers? Even if you're working with your team leads and C-Level colleagues, you may still feel lonely at times.
CTO Craft’s community brings together technology leaders from across the world and its founder, Andy Skipper, shares how it all started and how to build your own network of peers. Transcript available at: https://www.softwire.com/insights/cto-craft-building-a-community-for-ctos-and-digital-leaders/
If you’re interested in seeing more from CTO Craft, check out their upcoming events: CTO Craft Con Winter 2022 virtual conference (https://conference.ctocraft.com/) and CTO Craft Bytes – Networks for Te...
2022-10-2821 min
The Digital LighthouseLandTech: How technology is increasing land access in property developmentIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jonny Britton, who is a co-founder and the CEO of LandTech. He discusses how LandTech started as a response to unclear and missing tools for property developers and self-builders to buy land. Jonny shares how the company is fulfilling its customers' needs and how technology has been the catalyst for supporting urban development. To find out more and access the transcript, visit: https://www.softwire.com/insights/landtech-how-technology-is-increasing-land-access-in-property-development
2022-09-2120 min
The Digital LighthouseLandTech: How technology is increasing land access in property developmentIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Jonny Britton, who is a co-founder and the CEO of LandTech. He discusses how LandTech started as a response to unclear and missing tools for property developers and self-builders to buy land. Jonny shares how the company is fulfilling its customers' needs and how technology has been the catalyst for supporting urban development. To find out more and access the transcript, visit: https://www.softwire.com/insights/landtech-how-technology-is-increasing-land-access-in-property-development
2022-09-2120 min
The Digital LighthouseHow to use DevOps to make your developers more productiveJoe Edwards, Technical Principal, and Daniel Waters, delivery principal at Softwire, share how to use DevOps to make your developers more productive. They discuss what they mean by productivity and DevOps, and why DevOps is particularly relevant for financial services.
To read the transcript, visit https://www.softwire.com/insights/how-to-use-devops-to-make-your-developers-more-productive
2022-09-0719 min
The Digital LighthouseHow to use DevOps to make your developers more productiveJoe Edwards, Technical Principal, and Daniel Waters, delivery principal at Softwire, share how to use DevOps to make your developers more productive. They discuss what they mean by productivity and DevOps, and why DevOps is particularly relevant for financial services.
To read the transcript, visit https://www.softwire.com/insights/how-to-use-devops-to-make-your-developers-more-productive
2022-09-0719 min
The Digital LighthousePeripherAi: The AI startup turning business data into salesIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Kim Nilsson and Ole Moeller-Nilsson, founders of PeripherAi. This startup is helping founders of small and medium-sized businesses to create a scalable, predictable and efficient sales function, by integrating the human knowledge and the data insights within. We take a sneak-peak behind the scenes at why this startup's mission is so important and what it's taking for this startup to grow during turbulent times.
See the full transcript and more at: https://www.softwire.com/insights/peripherai-the-ai-startup-turning-business-data-into-sales
2022-08-0920 min
The Digital LighthousePeripherAi: The AI startup turning business data into salesIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Kim Nilsson and Ole Moeller-Nilsson, founders of PeripherAi. This startup is helping founders of small and medium-sized businesses to create a scalable, predictable and efficient sales function, by integrating the human knowledge and the data insights within. We take a sneak-peak behind the scenes at why this startup's mission is so important and what it's taking for this startup to grow during turbulent times.
See the full transcript and more at: https://www.softwire.com/insights/peripherai-the-ai-startup-turning-business-data-into-sales
2022-08-0920 min
The Digital LighthouseThe story behind Girlcon, the international tech conference for womenIn our latest TechTalks episode, Zoe Cunningham is joined by Kyla Guru and Molly Graton, co-founders of GirlCon. We explore the story behing Girlcon, a Chicago-based tech conference for female/non-binary high schoolers to promote diversity in STEM fields. Recently it was help at Google Chicago, before becoming a virtual global event in 2020. Transcript available at: www.softwire.com/insights/the-story-behind-girlcon-the-international-tech-conference-for-women
2022-05-3122 min
The Digital LighthouseThe story behind Girlcon, the international tech conference for womenIn our latest TechTalks episode, Zoe Cunningham is joined by Kyla Guru and Molly Graton, co-founders of GirlCon. We explore the story behing Girlcon, a Chicago-based tech conference for female/non-binary high schoolers to promote diversity in STEM fields. Recently it was help at Google Chicago, before becoming a virtual global event in 2020. Transcript available at: www.softwire.com/insights/the-story-behind-girlcon-the-international-tech-conference-for-women
2022-05-3122 min
The Digital LighthouseHow Expedia is creating great checkout experiences using technology, leadership and innovationIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Liv Wild, engineering director of technology reservation checkout at Expedia. We explore her role, the innovative changes happening at Expedia, how her team works and what leadership looks like for the future. Transcript available at: https://www.softwire.com/insights/how-expedia-is-creating-great-checkout-experiences-using-technology-leadership-and-innovation
2022-05-3024 min
The Digital LighthouseHow Expedia is creating great checkout experiences using technology, leadership and innovationIn our latest Digital Lighthouse episode, Zoe Cunningham is joined by Liv Wild, engineering director of technology reservation checkout at Expedia. We explore her role, the innovative changes happening at Expedia, how her team works and what leadership looks like for the future. Transcript available at: https://www.softwire.com/insights/how-expedia-is-creating-great-checkout-experiences-using-technology-leadership-and-innovation
2022-05-3024 min
The Digital LighthouseWhat is Service Design and why is it important?In our latest Techtalks episode, Zoe Cunningham is joined by Elin Sjursen, Design Director, and Michael Trueman-Hall, Senior Service Designer at Softwire, to talk about Service Design. It's a term that is interpreted in so many ways by so many different people, and is closely linked to Design Thinking. Let's explore the full definition and understand why it's so important for companies to consider this as part of their planning. Read more and get subtitles from: https://www.softwire.com/insights/what-is-service-design-and-why-is-it-important/
2022-05-1627 min
The Digital LighthouseWhat is Service Design and why is it important?In our latest Techtalks episode, Zoe Cunningham is joined by Elin Sjursen, Design Director, and Michael Trueman-Hall, Senior Service Designer at Softwire, to talk about Service Design. It's a term that is interpreted in so many ways by so many different people, and is closely linked to Design Thinking. Let's explore the full definition and understand why it's so important for companies to consider this as part of their planning. Read more and get subtitles from: https://www.softwire.com/insights/what-is-service-design-and-why-is-it-important/
2022-05-1627 min
The Digital LighthouseHow the RSA is delivering great customer experiences to its financial services usersDigital Lighthouse Jen Dallas (Softwire)
On this week's Digital Lighthouse, Zoe Cunningham is joined by Jen Dallas, Head of Digital UK and Ireland at RSA Insurance. Jen talks about the work she and her team have done to develop customer experiences across their platform. She explores the RSA's use of user testing, research and leadership to help create huge efficiency gains, and what has been valuable for the RSA's position in the financial services sector.
Jen Dallas is the Head of Digital at RSA Insurance, where her current focus is on delivering ecommerce growth and strategically aligned, customer-centric product developments...
2021-12-2024 min
The Digital LighthouseHow the RSA is delivering great customer experiences to its financial services usersDigital Lighthouse Jen Dallas (Softwire)
On this week's Digital Lighthouse, Zoe Cunningham is joined by Jen Dallas, Head of Digital UK and Ireland at RSA Insurance. Jen talks about the work she and her team have done to develop customer experiences across their platform. She explores the RSA's use of user testing, research and leadership to help create huge efficiency gains, and what has been valuable for the RSA's position in the financial services sector.
Jen Dallas is the Head of Digital at RSA Insurance, where her current focus is on delivering ecommerce growth and strategically aligned, customer-centric product developments...
2021-12-2024 min
Enterprise Thought LeadershipEps. 1 | Brand vs Demand Activation with Siddharth Asokan, Chief Marketing Officer at SoftwireWelcome to episode one of TechPros.io’s interview series: ‘Brand vs Demand Activation’, sponsored by Network Sunday. In this episode, we interview Siddharth Asokan, Chief Marketing Officer at Softwire, on the importance of developing a longer term nurture strategy, to compliment the ongoing urgency of delivering leads to the sales team in the short term.
Remember to subscribe to stay up to date with upcoming podcasts from TechPros.io.
2021-10-0121 min
Enterprise Thought LeadershipEps. 1 | Brand vs Demand Activation with Siddharth Asokan, Chief Marketing Officer at SoftwireWelcome to episode one of TechPros.io’s interview series: ‘Brand vs Demand Activation’, sponsored by Network Sunday. In this episode, we interview Siddharth Asokan, Chief Marketing Officer at Softwire, on the importance of developing a longer term nurture strategy, to compliment the ongoing urgency of delivering leads to the sales team in the short term. Remember[...] Read More
2021-10-0100 min
CMO ChatsCMO Chats | Siddharth Asokan, CMO of SoftwireCMO Siddharth Asokan shares what Softwire's current challenges are in terms of marketing, how they adapted to the pandemic’s changes in their business, and their plans for this year.
CMO Chats’ mission is to promote knowledge-sharing all over the world, and they do this by interviewing marketing leaders of big companies. This show focuses on finding out marketing opportunities during the pandemic, the importance of events - whether in-person or online, and hearing career advices from these marketing leaders.
Whatever you’re doing, and wherever you are, you will b...
2021-08-0405 min
The Digital LighthouseDigital Accessibility13 million people in the UK alone are affected by disabilities. It is essential that we think about, talk about, and implement accessibility in our designs as not to leave millions of users unable to use new technologies to their fullest. Zoe is joined by Softwire's Software Developer, Kat, and Technical Lead, Sam to talk about why digital accessibility is so important and what developers can do to make their systems more accessible.
Hosted by Zoe Cunningham
with Katherine Langford and Sam Collard
2021-05-2622 min
The Digital LighthouseDigital Accessibility13 million people in the UK alone are affected by disabilities. It is essential that we think about, talk about, and implement accessibility in our designs as not to leave millions of users unable to use new technologies to their fullest. Zoe is joined by Softwire's Software Developer, Kat, and Technical Lead, Sam to talk about why digital accessibility is so important and what developers can do to make their systems more accessible.
Hosted by Zoe Cunningham
with Katherine Langford and Sam Collard
2021-05-2622 min
The Digital LighthouseGame JamTodays guests discuss Game Jam, an event where teams will design and develop a new game within a fixed period of time, usually restricted to specific themes. Zoe is joined by Softwire's Project Manager, Matt, and Senior Technical Leads, Harry and Michael to talk about what they love about Game Jams and how Softwire has gotten involved.
Hosted by Zoe Cunningham
with Matt barnfield, Michael Kearns and Harry Cummings
2021-04-1621 min
The Digital LighthouseGame JamTodays guests discuss Game Jam, an event where teams will design and develop a new game within a fixed period of time, usually restricted to specific themes. Zoe is joined by Softwire's Project Manager, Matt, and Senior Technical Leads, Harry and Michael to talk about what they love about Game Jams and how Softwire has gotten involved.
Hosted by Zoe Cunningham
with Matt barnfield, Michael Kearns and Harry Cummings
2021-04-1621 min
The Digital LighthouseMobile developmentMobile and web development are becoming increasingly similar fields with cross-platform applications taking centre stage as the new standard for heightened user experience. Zoe is joined by Softwire's Software Developer, Philippa Hack, and Technical Lead, Sam Collard to discuss how mobile development has skyrocketed in the era of mobile applications and the introduction of iOS and Android platforms.
Hosted by Zoe Cunningham
with Phillipa Hack and Sam Collard
2021-02-0222 min
The Digital LighthouseMobile developmentMobile and web development are becoming increasingly similar fields with cross-platform applications taking centre stage as the new standard for heightened user experience. Zoe is joined by Softwire's Software Developer, Philippa Hack, and Technical Lead, Sam Collard to discuss how mobile development has skyrocketed in the era of mobile applications and the introduction of iOS and Android platforms.
Hosted by Zoe Cunningham
with Phillipa Hack and Sam Collard
2021-02-0222 min
The Digital LighthouseQuro Medical: providing remote careMore and more medical services can be delivered in a tech-enabled way, increasing access to medical attention and treatments. Zoe is joined by Softwire Tech Leads, Sarah Binney and Catalin Ursachi to discuss Softwire's work for Quro Medical, a South African start-up that provides a service to allow doctors to monitor their patients from home.
Hosted by Zoe Cunningham
with Sarah Binney and Catalin Ursachi
2021-01-1819 min
The Digital LighthouseQuro Medical: providing remote careMore and more medical services can be delivered in a tech-enabled way, increasing access to medical attention and treatments. Zoe is joined by Softwire Tech Leads, Sarah Binney and Catalin Ursachi to discuss Softwire's work for Quro Medical, a South African start-up that provides a service to allow doctors to monitor their patients from home.
Hosted by Zoe Cunningham
with Sarah Binney and Catalin Ursachi
2021-01-1819 min
The Digital LighthouseTen lessons on cloudThis is our third #TechTalks episode on Cloud. In this episode, Zoe Cunningham talks about the top 10 stand out things we've found while we've been developing cloud platforms for our clients. Zoe is joined by Softwire Tech leads, Ben Below and Olly Levett, and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Usman Iqbal, Ben Below and Olly Levett
2021-01-0427 min
The Digital LighthouseTen lessons on cloudThis is our third #TechTalks episode on Cloud. In this episode, Zoe Cunningham talks about the top 10 stand out things we've found while we've been developing cloud platforms for our clients. Zoe is joined by Softwire Tech leads, Ben Below and Olly Levett, and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Usman Iqbal, Ben Below and Olly Levett
2021-01-0427 min
The Digital LighthouseCyber Security"It takes 20 years to build a reputation and a few minutes of cyber-incident to ruin it" (CISO, Stéphane Nappo). Because of this, spending to combat cyber-crime is over $100 billion annually. In this episode, Zoe Cunningham shares some insight into the best practices for maintaining a high level of cyber security in your organisation. Zoe is joined by Softwire Senior Technical Leads, James Griffiths and David Edey.
Hosted by Zoe Cunningham
with James Griffiths and David Edey
2020-09-2923 min
The Digital LighthouseCyber Security"It takes 20 years to build a reputation and a few minutes of cyber-incident to ruin it" (CISO, Stéphane Nappo). Because of this, spending to combat cyber-crime is over $100 billion annually. In this episode, Zoe Cunningham shares some insight into the best practices for maintaining a high level of cyber security in your organisation. Zoe is joined by Softwire Senior Technical Leads, James Griffiths and David Edey.
Hosted by Zoe Cunningham
with James Griffiths and David Edey
2020-09-2923 min
The Digital LighthouseWhy, when and how should we use the Cloud?Using the Cloud can greatly enhance your business efficiency, however, it's worth noting that switching to the Cloud can also simply change the types of problems you face, rather than eliminating them entirely. In this episode, Zoe Cunningham shares some insight into the basics of why, when and how we should be using Cloud. Zoe is joined by Softwire Senior Consultant, Daniel Waters and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Usman Iqbal and Daniel Waters
2020-09-0724 min
The Digital LighthouseWhy, when and how should we use the Cloud?Using the Cloud can greatly enhance your business efficiency, however, it's worth noting that switching to the Cloud can also simply change the types of problems you face, rather than eliminating them entirely. In this episode, Zoe Cunningham shares some insight into the basics of why, when and how we should be using Cloud. Zoe is joined by Softwire Senior Consultant, Daniel Waters and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Usman Iqbal and Daniel Waters
2020-09-0724 min
The Digital LighthouseGender Pay GapIn the UK, the gender pay gap is 16%, which means for every £1 a man earns, a woman will earn 84p. In this episode, Zoe Cunningham shares some insight into why it's important for businesses to report their pay gap data to the government for analysis. Zoe is joined by Softwire Senior Designer Claire Waterworth and Head of Sales Yemi Olagbaiye.
Hosted by Zoe Cunningham
with Yemi Olagbaiye and Claire Waterworth
2020-08-2523 min
The Digital LighthouseGender Pay GapIn the UK, the gender pay gap is 16%, which means for every £1 a man earns, a woman will earn 84p. In this episode, Zoe Cunningham shares some insight into why it's important for businesses to report their pay gap data to the government for analysis. Zoe is joined by Softwire Senior Designer Claire Waterworth and Head of Sales Yemi Olagbaiye.
Hosted by Zoe Cunningham
with Yemi Olagbaiye and Claire Waterworth
2020-08-2523 min
The Digital LighthouseWhat is Data Engineering and how can it help your business?Knowing that you have data and can use it is one thing, but how do you get the best from it? In this episode, Softwire Head of Consulting and director, Jonathon Artus, and Technical Lead, Rob Owen, share some insights into how you should approach data before delving into using it for machine learning and other functions. Read the full transcript here: https://www.softwire.com/insights/data-engineering/
2020-08-1125 min
The Digital LighthouseWhat is Data Engineering and how can it help your business?Knowing that you have data and can use it is one thing, but how do you get the best from it? In this episode, Softwire Head of Consulting and director, Jonathon Artus, and Technical Lead, Rob Owen, share some insights into how you should approach data before delving into using it for machine learning and other functions. Read the full transcript here: https://www.softwire.com/insights/data-engineering/
2020-08-1125 min
The Digital LighthouseWhat is ’good design’?"Good design is not about what medium you're working in, it's about thinking hard about what you want to do and what you have to work with before you start" (Susan Kare). In this episode, Zoe Cunningham shares some insight into design skills and techniques, and how developers can work best with designers. Zoe is joined by Softwire UX Designers, Jake Turner and Ariana Ocampo.
Hosted by Zoe Cunningham
with Ariana Ocampo and Jake Turner
2020-07-2825 min
The Digital LighthouseWhat is 'good design'?"Good design is not about what medium you're working in, it's about thinking hard about what you want to do and what you have to work with before you start" (Susan Kare). In this episode, Zoe Cunningham shares some insight into design skills and techniques, and how developers can work best with designers. Zoe is joined by Softwire UX Designers, Jake Turner and Ariana Ocampo.
Hosted by Zoe Cunningham
with Ariana Ocampo and Jake Turner
2020-07-2825 min
The Digital LighthouseDigital Innovation in GovernmentHow can the private sector learn from digital processes and innovations that the government uses to help build better software that meets user needs? In this episode, Zoe Cunningham shares some insight into how the government technology landscape and changed over the years, and what we can learn from that. Zoe is joined by Softwire Senior Product Manager, Sona Hathi, and Delivery Manager, Tom Riley.
Hosted by Zoe Cunningham
with Sona Hathi and Tom Riley
2020-07-1322 min
The Digital LighthouseDigital Innovation in GovernmentHow can the private sector learn from digital processes and innovations that the government uses to help build better software that meets user needs? In this episode, Zoe Cunningham shares some insight into how the government technology landscape and changed over the years, and what we can learn from that. Zoe is joined by Softwire Senior Product Manager, Sona Hathi, and Delivery Manager, Tom Riley.
Hosted by Zoe Cunningham
with Sona Hathi and Tom Riley
2020-07-1322 min
The Digital LighthouseMental Health in the WorkplaceManaging your mental health can be more challenging when your working environment significantly changes. 60% of adults in the UK are now working from home and 8.4 million workers have been furloughed. The Mental Health Foundation discovered that 24% of office workers' mental health has suffered since COVID-19. In this episode, Zoe Cunningham discusses how companies can help support their employees manage their mental wellbeing. Zoe is joined by Softwire Tech Lead, Sarah Binney, HR Administrator, Esme Chant, and Software Developer, Marcus Gardiner.
Hosted by Zoe Cunningham
with Sarah Binney, Esme Chant and Marcus Gardiner
2020-06-2925 min
The Digital LighthouseMental Health in the WorkplaceManaging your mental health can be more challenging when your working environment significantly changes. 60% of adults in the UK are now working from home and 8.4 million workers have been furloughed. The Mental Health Foundation discovered that 24% of office workers' mental health has suffered since COVID-19. In this episode, Zoe Cunningham discusses how companies can help support their employees manage their mental wellbeing. Zoe is joined by Softwire Tech Lead, Sarah Binney, HR Administrator, Esme Chant, and Software Developer, Marcus Gardiner.
Hosted by Zoe Cunningham
with Sarah Binney, Esme Chant and Marcus Gardiner
2020-06-2925 min
The Digital LighthousePrioritization"It's not enough to be busy, so are the ants. The question is what are we busy about?" (Henry David Thoreau) In this episode, Zoe Cunningham shares some insight into the importance of prioritization, in both what and how quickly, technical teams should be building products and services. Zoe is joined by Softwire Senior Project Manager, Adam Smith, and Senior Product Manager, Sona Hathi.
Hosted by Zoe Cunningham
with Adam Smith and Sona Hathi
2020-06-0222 min
The Digital LighthousePrioritization"It's not enough to be busy, so are the ants. The question is what are we busy about?" (Henry David Thoreau) In this episode, Zoe Cunningham shares some insight into the importance of prioritization, in both what and how quickly, technical teams should be building products and services. Zoe is joined by Softwire Senior Project Manager, Adam Smith, and Senior Product Manager, Sona Hathi.
Hosted by Zoe Cunningham
with Adam Smith and Sona Hathi
2020-06-0222 min
The Digital LighthouseDreamcatcher: Puzzling at SoftwireBuilding a strong community in the workplace is important for staff morale and collaborative work projects. In this episode, Zoe Cunningham is joined by Senior Software Developer, Sarah Binney, and Senior Technical Lead, Michael Kearns to talk about the puzzling community at Softwire.
Hosted by Zoe Cunningham
with Sarah Binney and Michael Kearns
2020-05-1321 min
The Digital LighthouseDreamcatcher: Puzzling at SoftwireBuilding a strong community in the workplace is important for staff morale and collaborative work projects. In this episode, Zoe Cunningham is joined by Senior Software Developer, Sarah Binney, and Senior Technical Lead, Michael Kearns to talk about the puzzling community at Softwire.
Hosted by Zoe Cunningham
with Sarah Binney and Michael Kearns
2020-05-1321 min
The Digital LighthouseThe Making of SoftwireThe year 2000 saw the boom of 'dot-com' and the growing need for services in software development. In this episode, Zoe Cunningham is joined by the Founders of Softwire; Phil Marsden and Dan Shavick, to discuss how Softwire started and how we've got to where we are now.
Hosted by Zoe Cunningham
with Phil Marsden and Dan Shavick
2020-02-2627 min
The Digital LighthouseThe Making of SoftwireThe year 2000 saw the boom of 'dot-com' and the growing need for services in software development. In this episode, Zoe Cunningham is joined by the Founders of Softwire; Phil Marsden and Dan Shavick, to discuss how Softwire started and how we've got to where we are now.
Hosted by Zoe Cunningham
with Phil Marsden and Dan Shavick
2020-02-2627 min
The Digital LighthouseHarnessing your data"You can have data without information, but you can't have information without data" (Daniel Keys Moran). In this episode, Zoe Cunningham shares some insight into the best ways for businesses to use data to solve internal and sector challenges. Zoe is joined by Softwire Senior Consultant, Vasanthan Vidthyan, and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Vasanthan Vidthyan and Usman Iqbal
2020-01-0624 min
The Digital LighthouseHarnessing your data"You can have data without information, but you can't have information without data" (Daniel Keys Moran). In this episode, Zoe Cunningham shares some insight into the best ways for businesses to use data to solve internal and sector challenges. Zoe is joined by Softwire Senior Consultant, Vasanthan Vidthyan, and DevOps Lead, Usman Iqbal.
Hosted by Zoe Cunningham
with Vasanthan Vidthyan and Usman Iqbal
2020-01-0624 min
The Digital LighthouseWhat is CSR?There's a lot more to CSR than choosing a flagship charity to support throughout the year. In this episode, Zoe Cunningham is joined by Softwire's CSR Officers, Alanna Gow, and Jake Turner to discuss the importance of educational outreach to increase diversity in the workplace amongst other CSR initiatives.
Hosted by Zoe Cunningham
with Alanna Gow and Jake Turner
2019-11-2927 min
The Digital LighthouseWhat is CSR?There's a lot more to CSR than choosing a flagship charity to support throughout the year. In this episode, Zoe Cunningham is joined by Softwire's CSR Officers, Alanna Gow, and Jake Turner to discuss the importance of educational outreach to increase diversity in the workplace amongst other CSR initiatives.
Hosted by Zoe Cunningham
with Alanna Gow and Jake Turner
2019-11-2927 min
The Digital LighthousePrototyping, Design for Success?Prototyping is essential for communicating your ideas, and generating stronger designs. In this episode Zoe Cunningham shares some insight into how prototyping can remove ambiguity and reduce risk. Zoe is joined by Softwire Tech Lead, Jamie Humphries, and UX Designer, Jake Turner.
Hosted by Zoe Cunningham
with Jamie Humphries and Jake Turner
2019-07-0923 min
The Digital LighthousePrototyping, Design for Success?Prototyping is essential for communicating your ideas, and generating stronger designs. In this episode Zoe Cunningham shares some insight into how prototyping can remove ambiguity and reduce risk. Zoe is joined by Softwire Tech Lead, Jamie Humphries, and UX Designer, Jake Turner.
Hosted by Zoe Cunningham
with Jamie Humphries and Jake Turner
2019-07-0923 min
The Digital LighthouseProject ManagementResearch shows that 68% of IT projects fail due to poor project management. In this episode Zoe Cunningham shares some insight into the key factors for project success, and what to do when it all goes wrong. Zoe is joined by the general manager for the Softwire Manchester office, Tom Ward, and Softwire's Sales and Marketing director, Andy Smart.
Hosted by Zoe Cunningham
with Andy Smart and Tom Ward
2019-05-2322 min
The Digital LighthouseProject ManagementResearch shows that 68% of IT projects fail due to poor project management. In this episode Zoe Cunningham shares some insight into the key factors for project success, and what to do when it all goes wrong. Zoe is joined by the general manager for the Softwire Manchester office, Tom Ward, and Softwire's Sales and Marketing director, Andy Smart.
Hosted by Zoe Cunningham
with Andy Smart and Tom Ward
2019-05-2322 min
The Digital LighthouseSoftwire WellbeingHow we feel in the workplace has a huge impact on our performance and connectivity.
In this episode, Zoe Cunningham explores this key issue with software developer, Marcus Gardiner.
Marcus was a research fellow at the Winston Churchill Memorial Trust, his area of expertise covers creating effective workplace mental healthcare. His research work brought together the experience of over 40 global thought leaders in digital mental health.
Hosted by Zoe Cunningham.
With Marcus Gardiner
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-05-0928 min
The Digital LighthouseSoftwire WellbeingHow we feel in the workplace has a huge impact on our performance and connectivity.
In this episode, Zoe Cunningham explores this key issue with software developer, Marcus Gardiner.
Marcus was a research fellow at the Winston Churchill Memorial Trust, his area of expertise covers creating effective workplace mental healthcare. His research work brought together the experience of over 40 global thought leaders in digital mental health.
Hosted by Zoe Cunningham.
With Marcus Gardiner
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-05-0928 min
The Digital LighthouseMachine Learning & AIIn this episode, Softwire's head of sales Yemi Olagbaiye and head of data science Gareth Edwards discuss with Zoe Cunningham are the machines taking over?
Hosted by Zoe Cunningham
with Yemi Olagbaiye and Gareth Edwards
2019-04-1723 min
The Digital LighthouseMachine Learning & AIIn this episode, Softwire's head of sales Yemi Olagbaiye and head of data science Gareth Edwards discuss with Zoe Cunningham are the machines taking over?
Hosted by Zoe Cunningham
with Yemi Olagbaiye and Gareth Edwards
2019-04-1723 min
The Digital LighthouseApprenticeships in techOn this week's episode of Softwire Techtalks, host Zoe Cunningham is joined by Gareth Johnson and James Griffiths to discuss how apprenticeship offers an alternative route for young people entering the tech sector. She also speaks to an apprentice currently on the scheme at Softwire.
Hosted by Zoe Cunningham.
With Gareth Johnson, James Griffiths and Tom Johnson.
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-04-1021 min
The Digital LighthouseApprenticeships in techOn this week's episode of Softwire Techtalks, host Zoe Cunningham is joined by Gareth Johnson and James Griffiths to discuss how apprenticeship offers an alternative route for young people entering the tech sector. She also speaks to an apprentice currently on the scheme at Softwire.
Hosted by Zoe Cunningham.
With Gareth Johnson, James Griffiths and Tom Johnson.
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-04-1021 min
The Digital LighthouseWomen in technologyOn this, the first episode of Softwire Techtalks hosted by Zoe Cunningham, Zoe is considering the issues surrounding getting more women into technology. She is joined to discuss this by Softwire's own Sasha Burgoyne and Sarah Binney.
Hosted by Zoe Cunningham.
With Sasha Burgoyne and Sarah Binney.
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-04-0322 min
The Digital LighthouseWomen in technologyOn this, the first episode of Softwire Techtalks hosted by Zoe Cunningham, Zoe is considering the issues surrounding getting more women into technology. She is joined to discuss this by Softwire's own Sasha Burgoyne and Sarah Binney.
Hosted by Zoe Cunningham.
With Sasha Burgoyne and Sarah Binney.
Produced by Nick Hilton for Podot.
If you have any thoughts or feedback on the series, email techtalks@softwire.com
2019-04-0322 min
The Digital LighthouseWelcome to Softwire Techtalks!In this new series, join host Zoe Cunningham as she explores the big issues facing the world of technology, from getting more women into coding to whether robots are going to take over the world!
This podcast is brought to you by Softwire.
2019-03-2600 min
The Digital LighthouseWelcome to Softwire Techtalks!In this new series, join host Zoe Cunningham as she explores the big issues facing the world of technology, from getting more women into coding to whether robots are going to take over the world!
This podcast is brought to you by Softwire.
2019-03-2600 min