Shows
Live with SondraSecure Automation: Stop Losing $25M+ to Risk Gaps ft. Shannon Noonan🎙️ Podcast Title: Secure Automation: Stop Losing $25M+ to Risk GapsWelcome to this episode of "Live with Sondra" where we dive into the critical intersection of automation, cybersecurity, and operational growth with Shannon Noonan, CEO and Founder of High Noon Consulting. With over 18 years of experience in IT compliance and security strategy, Shannon helps organizations protect revenue, streamline operations, and build resilient systems that scale safely.In this session, Shannon Noonan and Sondra dive into:Cybersecurity for Attractions: Why parks, FECs, and entertainment venues are increasingly targeted—and how to prepare.Automation Without Risk: How to...
2025-11-0750 min
Live with Sondra Tech Meets Nostalgia: Building Future Parks ft. Markus Mack-EvenPodcast Title: Tech Meets Nostalgia: Building Future ParksWelcome to this episode of "Live with Sondra" where we explore the art and strategy behind designing theme parks that blend cutting-edge innovation with timeless emotional storytelling. Joining us is Markus Mack-Even, Founder and CEO of Mack Management Entertainment, whose global portfolio includes Universal Studios Singapore, IMG Worlds of Adventure in Dubai, and Chimelong Group in China. With over 250 years of family legacy in the attractions industry, Markus brings a rare perspective on building parks that honor the past while embracing the future.In this session, Markus...
2025-11-0745 min
Live with SondraData-Driven Culture: Engaging Modern Audiences ft. Chloé Grossmann🎙️ Podcast Title: Data-Driven Culture: Engaging Modern AudiencesWelcome to this episode of "Live with Sondra" where we explore how attractions and cultural institutions can harness data to personalize guest experiences, boost attendance, and build long-term loyalty. Joining us is Chloé Grossmann, Area Manager at Arena Metrics, who works with organizations across 15 countries to implement CRM and digital marketing strategies that turn data into action.In this session, Chloé Grossmann and Sondra dive into:Understanding Data Touchpoints: How ticketing, purchases, feedback, and engagement leave behind valuable insights.Types of Data That Matter: The difference between contact...
2025-11-0751 min
Live with SondraStrategic Resilience: Leading Attractions Through Change & AI ft. Steve Gavatorta🎙️ Podcast Title: Strategic Resilience: Leading Attractions Through Change & AIWelcome to this episode of "Live with Sondra" where we explore how strategic leadership, resilience, and customization can empower attractions to thrive in a rapidly evolving landscape. Joining us is Steve Gavatorta, Coach, Author, and President of the Steve Gavatorta Group, who brings over 20 years of experience helping organizations navigate change, build high-performing teams, and align their vision with execution.In this session, Steve Gavatorta and Sondra dive into:Strategic Planning & Resilience: Why customized leadership strategies are essential for navigating change in the attractions industry.Visio...
2025-11-061h 00
Live with SondraThe Future of Refund Protection in Theme Parks & Attractions ft. Morgan Abney🎙️ Podcast Title: The Future of Refund Protection in Theme Parks & AttractionsWelcome to this episode of "Live with Sondra" where we explore how refund protection is reshaping guest experience, revenue strategy, and customer loyalty in the attractions industry with Morgan Abney, Partner Manager at Protect Group. As ticket prices rise and guest expectations evolve, Morgan shares how flexible refund solutions are becoming essential tools for operators to build trust and drive ancillary revenue.In this session, Morgan Abney and Sondra dive into:Redefining Refunds as a Service: How Protect Group brings empathy and flexibility to th...
2025-11-0628 min
Live with SondraPower Up Your Success With Collaborative Strategies ft. Deana Jean🎙️ Podcast Title: Power Up Your Success with Collaborative StrategiesWelcome to this episode of "Live with Sondra" where we explore how collaboration can unlock growth, innovation, and team alignment with Deana Jean, Founder of Collab Queen and Strategic Collaboration Expert. Deana helps organizations and entrepreneurs embrace collaboration to tackle hard things—from scaling businesses to navigating change and building high-performing teams.In this session, Deana Jean and Sondra dive into:Collaboration as a Growth Strategy: Why businesses that embrace collaboration go further, faster—and how to start.Unlocking Genius Zones: How to identify and activate...
2025-11-0644 min
Live with SondraF&B as Destination: Driving Attraction Success ft. Ken Whiting🎙️ Podcast Title: F&B as Destination: Driving Attraction SuccessWelcome to this episode of "Live with Sondra" where we explore how food and beverage can become a powerful driver of guest engagement, revenue, and brand identity with Ken Whiting, CEO of Whiting Foods and former Chair of the Board at IAAPA. With over 40 years of experience in the attractions industry and a legacy rooted in family business, Ken has helped shape the way parks and venues think about food—not just as a service, but as an experience.In this session, Ken Whiting and Sondra dive in...
2025-10-3049 min
Live with SondraLive Experience Data: From Insights to Audience Impact ft. Cody Lassen🎙️ Podcast Title: Live Experience Data: From Insights to Audience ImpactWelcome to this episode of "Live with Sondra" where we explore the intersection of entertainment, ticketing, and data with Cody Lassen, Tony Award-Winning Producer and Principal at Cody Lassen & Associates. With a portfolio that spans Broadway, film, and music—and over $951 million in collective box office revenue—Cody brings a rare blend of creative vision and business acumen to the world of live entertainment.In this session, Cody Lassen and Sondra dive into:The Power of RevPASH: Why revenue per available seat hour is the most...
2025-10-3057 min
Live with SondraExceeding Expectations: Culture & Experience Design ft. Phil Bruno🎙️ Podcast Title: Exceeding Expectations: Culture and Experience DesignWelcome to this episode of "Live with Sondra" where we explore the powerful connection between internal culture and guest experience with Phil Bruno, Chief Experience Officer and Founder of Treat Experiences. With over 45 years in hospitality and attractions—including 17 years at Anheuser-Busch—Phil has trained over 100,000 professionals and helped organizations transform their operations through experience design and employee engagement.In this session, Phil Bruno and Sondra dive into:Anticipating Guest Needs: Why proactive service starts with understanding the questions guests haven’t asked yet—and how to answer the...
2025-10-3053 min
Live with SondraCommunity Powered Economies: A New Era for Attractions ft. Jaye Watts🎙️ Podcast Title: Community Powered Economies: A New Era for AttractionsWelcome to this episode of "Live with Sondra" where we explore the intersection of gamification, tech, and community with Jaye Watts, Founder and CEO of Coexist. Jaye is a Grammy-winning recording artist, AI ethics advocate, and visionary in building inclusive, gamified ecosystems that drive loyalty, engagement, and impact. In this episode, she shares how attractions can move beyond transactions and into transformation by tapping into the power of community-driven innovation.Join us for an inspiring and actionable conversation where Jaye Watts and Sondra dive into:Def...
2025-10-2347 min
Live with SondraSpatial Computing: AI, VR, and The Future of Attractions ft. Steve SmithPodcast Title: Spatial Computing: AI, VR, and The Future of AttractionsWelcome to this episode of "Live with Sondra" where we explore the cutting edge of guest experience design with Steve Smith, CEO and President of Tana Solutions, Inc. Join us for a visionary conversation about how immersive technology is reshaping the attraction industry from the inside out.In this session, Steve Smith and Sondra dive into:Defining Spatial Computing: What it is, how it works, and why it’s the most exciting frontier in tech today—from Tesla’s autonomous navigation to theme park i...
2025-10-2348 min
Live with SondraThe Secret to 60% Foot Traffic Growth ft. Chelsea Warner🎙️ The Secret to 60% Foot Traffic GrowthWelcome to this episode of "Live with Sondra" where we unlock the power of grassroots marketing and data-driven strategy with Chelsea Werner, Director of Key Partnerships at Radius. If you're an attraction or business looking to boost foot traffic by 30–60%, this is the episode you’ve been waiting for.Join us for an energetic and insightful session as Chelsea Werner and Sondra dive into:Mobile ID Targeting & Visitor Data: How Chelsea uses mobile ID tracking and Placer.ai to pinpoint high-opportunity zip codes and measure ROI with precision.Grassroot...
2025-10-2341 min
Live with SondraThe Power of Imagery: Your Park's Visual Story ft. Stephanie TassoneWelcome to this episode of "The Power of Imagery: Your Park's Visual Story" where we explore how intentional visuals turn curiosity into ticket sales. Join us for an informative episode of "Live with Sondra" featuring Stephanie Tassone, Founder of Stephanie Tassone Creative, whose design, photography, and map artistry help attractions craft cohesive visual stories across web, social, and on-site touchpoints.In this session, Stephanie and Sondra will dive into:Building a Reusable Content Bank: How a single, well-planned shoot day can fuel seasons of high-impact photos and short-form video.Social That Converts: Why consistent posting, behind-the-scenes...
2025-10-1047 min
Live with SondraF&B as Destination: Driving Attraction SuccessWelcome to this episode of "F&B as Destination" where we dive into the power of food and beverage in driving attraction success. Join us for an informative episode of "Live with Sondra" featuring Ken Whiting, President/CEO of Whiting’s Foods, a true visionary who believes F&B can be the main reason guests visit attractions.In this session, Ken will dive into:F&B as a Destination: Proven strategies to make food and beverage a central draw that boosts guest visits and revenue.Empowering Young Workforce: Insights on hiring, training, and retaining teens and yo...
2025-07-0449 min
Live with SondraThe Tech Behind the Tap: Innovations in Self-Serve F&B🎙️ Welcome to this episode of "Live with Sondra," where we explore the innovations transforming attractions and hospitality. In this episode, titled "The Tech Behind the Tap: Innovations in Self-Serve F&B," Sondra sits down with Jose Hevia, CEO and Founder of DraftServ Technologies, to uncover how smart, self-serve beverage solutions are reshaping operations, revenue, and guest satisfaction.With over 40 years of experience in hospitality and as the inventor of patented beverage dispensing technologies, Jose Hevia brings insider knowledge on how scalable, integrated tech solutions can enhance guest experiences while freeing up teams to focus on service over tasks...
2025-05-0342 min
Live with SondraBreaking Barriers to Inclusion: Creating Inclusive, Sustainable ExperiencesWelcome to this episode of "Live with Sondra," where we explore the people and ideas shaping the future of attractions and entertainment. In this inspiring episode titled "Breaking Barriers to Inclusion: Creating Inclusive, Sustainable Experiences," Sondra sits down with Emmanuel Kelly, Co-Founder of Outlier Ltd, to discuss his powerful mission to reimagine entertainment through accessibility, inclusion, and sustainable design.From being found as a child on a battlefield in Iraq to performing alongside Coldplay and creating the world's first fully accessible, sustainable theme park, Emmanuel Kelly shares his extraordinary journey of resilience, imagination, and purpose....
2025-05-031h 00
Live with SondraThe Power of Improv in Leadership: Boosting Culture & ResiliencyWelcome to this episode of “Live with Sondra,” where we explore the ideas and people shaping leadership, culture, and guest experience in the attractions industry and beyond. In this powerful episode titled “The Power of Improv in Leadership: Boosting Culture & Resiliency,” Sondra sits down with Heather Barnes, Founder & CEO of Improv at Work LLC, to discuss how improvisational strategies are transforming leadership, communication, and workplace culture.With a background spanning 18 years in museums, zoos, and attractions—including leadership roles at the Museum of Science and Industry and Shedd Aquarium—Heather Barnes brings a unique blend of executive expertise, i...
2025-05-0352 min
Live with SondraSmart Restrooms, Happier Guests: The Cleanliness KPI You’re MissingWelcome to this episode of "Live with Sondra" where we uncover the untapped opportunities that make attractions thrive. In this episode, titled "Smart Restrooms, Happier Guests: The Cleanliness KPI You’re Missing," Sondra sits down with Sara Muntner, Customer Success Manager at Essity Professional Hygiene, to discuss how something as simple as a restroom can make or break the guest experience—and even drive revenue.With over a decade of experience supporting hygiene solutions for high-traffic venues, Sara Muntner shares how data-driven cleaning and smart restroom technology are changing the way parks operate—from improved team efficiency to enh...
2025-04-1149 min
Live with SondraSavor the Story: F&B That Shapes the Guest JourneyWelcome to this episode of "Live with Sondra" where we explore how to transform everyday moments into extraordinary guest experiences. In this episode, titled "Savor the Story: F&B That Shapes the Guest Journey," Sondra sits down with Sarah Bisacca, Freelance Writer and Global Theme Park Foodie, to discuss how intentional, immersive, and even nostalgic food and beverage offerings can make or break the guest experience.With bylines in Forbes Travel Guide, Eater Atlanta, and Tasting Table, and having visited every Disney park on Earth, Sarah Bisacca brings a wealth of insight into how attractions—big and sm...
2025-04-1147 min
Live with SondraBringing Stories to Life: The Power of Video in Attractions🎙️ Welcome to this episode of "Live with Sondra" where we spotlight the creative minds shaping the future of attractions and entertainment! In this episode titled "Bringing Stories to Life: The Power of Video in Attractions," Sondra welcomes Joshua Leppert, Executive Producer at Sunshine Media and former Show Awareness Producer at Walt Disney Imagineering. With over five years of experience in themed entertainment video production, Joshua Leppert dives into how video can do more than entertain—it can transform the entire guest experience.From queue lines to in-attraction storytelling to immersive advertising, this session unpacks the massive potential of vide...
2025-03-2846 min
Live with SondraAI-Powered Messaging: Transforming Audience Connections🎙️ Welcome to this episode of "Live with Sondra" where we explore the intersection of technology, communication, and meaningful brand impact. In this compelling session titled "AI-Powered Messaging: Transforming Audience Connections," Sondra sits down with Kreda McCullough, CEO and Visionary of Vibe Solutions, to uncover how artificial intelligence is shaping the future of marketing—and helping brands build authentic relationships at scale.With nearly a decade of experience and over 300 businesses served, Kreda McCullough is a messaging alignment strategist specializing in AI-driven content and brand storytelling. She shares how organizations—from attractions to service businesses—can stand out in a crowde...
2025-03-2846 min
Live with SondraBoost Retention & Culture Without Breaking the Budget🎙️ Welcome to this episode of "Live with Sondra" where we explore the intersection of leadership, fulfillment, and workplace well-being. In this impactful session titled "Boost Retention & Culture Without Breaking the Budget," Sondra sits down with Anthony Poponi, CEO of Focus on the 40, Positive Psychology Expert, and Author of The Little Book of Workplace Happiness.With his unique blend of science-backed strategies and humor, Anthony Poponi unpacks what it truly means to create a workplace where people don’t just stay—they thrive.Join us for a powerful and practical episode where Sondra and Anthony explore:The Sci...
2025-03-2847 min
Live with SondraThe Power of Being Rememorable: Elevating Guest Loyalty & Experiences🎙️ Welcome to this episode of "Live with Sondra" where we dive deep into the heart of hospitality to uncover what makes a guest experience truly unforgettable. In this inspiring session titled "The Power of Being Rememberable: Elevating Guest Loyalty & Experiences," Sondra welcomes back one of her favorite guests, Bob Pacanovsky, the Chief Hospitality Officer at the Black Tie Experience who is also a keynote speaker and author.Known for his dynamic approach to service excellence and black tie hospitality, Bob Pacanovsky shares powerful insights on how businesses can deliver guest experiences that not only drive loyalty but becom...
2025-03-2854 min
Live with SondraRedefining Safety & Operations in a Changing IndustryWelcome to this episode of "Live with Sondra", where we explore how innovation, safety, accessibility, and sustainability are shaping the future of the attractions industry. In this session, Sondra is joined by Jacob Wahl, President and CEO of IAAPA, the global association serving the attractions industry.With decades of leadership experience and a global perspective, Jacob Wahl dives into how IAAPA is leading the charge in redefining industry standards through collaboration, education, and advocacy.In this exciting episode, Sondra and Jacob explore:Emerging Industry Trends: From intellectual property and short-form attractions to immersive overnight...
2025-03-2849 min
Live with SondraUnlock Peak Performance: Proven Coaching Strategies for Revenue BoostWelcome to this powerful episode of "Live with Sondra", where we dive into what it really takes to elevate team performance, leadership, and revenue through the power of coaching. In this special session, Sondra is joined by her husband and coach, Jake Shannon, the #1 Elite Business Coach at Grant Cardone Enterprises.Together, they unpack proven strategies that drive growth, culture, and high-performing teams. In this episode, Sondra and Jake explore:Unlocking Peak Performance through Coaching: Why a coach may believe in you before you believe in yourself—and how that unlocks momentum.Revenue Growth Strategies from th...
2025-03-281h 02
Live with SondraStreamlining Season Pass RenewalsSeason pass renewals should be seamless, fast, and guest-friendly, yet many attractions still struggle with outdated processes that frustrate both staff and visitors. In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, shares firsthand experiences and industry best practices for making season pass renewals more efficient and guest-centric.In this session, Sondra will cover:The Guest Experience First Approach: How long lines and inefficient processing negatively impact guest satisfaction.The Power of Family Accounts: Why Gatemaster pioneered family memberships and how they streamline pass renewals for multi-member households.Mobile Season Passes & On-the-Go...
2025-03-1327 min
Live with SondraGT Summit April 9-10, 2025, Innovate, Inspire, Impact🚀 The GT Summit 2025 is here! Are you ready to transform your attraction business?Join us April 9th-10th, 2025, in Arvada, Colorado, for a game-changing two-day event filled with expert insights, networking, and hands-on learning designed to elevate your operations and guest experiences.In this episode, Sondra Shannon, CEO of Gatemaster Technology, gives you a sneak peek into what’s in store at the GT Summit, including:Our Industry-Leading MC and Keynote Speaker – We’re excited to welcome Ruby Newell-Legner from 7 Star Service as our MC and keynote speaker! A world-class expert and National Speakers Associati...
2025-03-1311 min
Live with SondraJoin us at the GT Summit This April!The GT Summit 2025 is just around the corner, and if you haven’t grabbed your tickets yet—now is the time!Join us in Denver, April 9th-10th, 2025, for two days of expert insights, networking, and actionable strategies to enhance your attraction’s operations. Whether you’re in ticketing, operations, accounting, or guest experience, this summit is packed with value you won’t want to miss.In this episode, Sondra Shannon, CEO of Gatemaster Technology, dives into what’s in store at the GT Summit, including:Expert-Led Sessions: Learn from top industry professionals, including a special di...
2025-03-1302 min
Live with SondraDo You Really Care About Your People?As leaders, we often talk about caring for our people, building great workplace cultures, and investing in strong teams—but do our actions reflect that? In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, dives into a controversial but necessary conversation: Is your technology helping or hurting your team?In this session, Sondra will cover:The Hidden Cost of Tool Fatigue: How juggling too many outdated or disjointed systems drains productivity and morale.Technology as a Reflection of Culture: What your tech stack says about how much you truly invest in your em...
2025-03-1315 min
Live with SondraLIVE with Sondra: Partnering with Us is as Easy as 1,2,3,4!Thinking about upgrading your ticketing and attraction management system but unsure where to start? In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, breaks down the four simple steps to partnering with Gatemaster—making the process seamless, transparent, and tailored to your venue’s needs.In this session, Sondra will cover:Step 1: Discovery Call – How a simple conversation helps us understand your unique needs, challenges, and goals, ensuring we’re the right fit for your attraction.Step 2: The Demo Experience – A personalized, interactive look at Gatemaster’s powerful technology and how it elevates gue...
2025-03-1319 min
Live with SondraUnlock the Gates to Excellence with Gatemaster Tech's 24/7 Support & Proactive SolutionsProviding legendary service isn't just a goal at Gatemaster—it’s our mission. Whether you're running a water park, amusement park, museum, or any ticketed attraction, your success depends on reliable support, seamless technology, and proactive solutions. In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, dives into why 24/7 customer support and proactive solutions are game-changers for attractions looking to maximize uptime, enhance guest experiences, and boost revenue.In this session, Sondra explores:The Power of 24/7 Support: How Gatemaster’s team ensures attractions never face downtime, even on holidays and after hours.Proact...
2025-03-1326 min
Live with SondraNavigating Pricing Strategies in the Ticketing BusinessPricing isn’t just about setting numbers—it’s about creating trust, transparency, and value for your customers while maximizing revenue for your attraction. In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, explores the strategies behind pricing models in the ticketing industry and breaks down the pros and cons of Surge Pricing vs. Value Pricing.In this session, Sondra dives into:Surge Pricing (Dynamic Pricing): How adjusting ticket prices based on demand can optimize revenue but may risk customer backlash, fairness concerns, and regulatory scrutiny.Value Pricing: Why packaging experiences, transparent pricin...
2025-03-1325 min
Live with SondraPower Up Your Success with Collaborative StrategiesSuccess in business isn’t a solo journey—it’s built through collaboration, relationships, and shared expertise. In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, explores the power of collaborative strategies and how businesses can leverage partnerships, teamwork, and innovation to scale faster, create impact, and achieve long-term success.In this session, Sondra dives into:The Power of Collaboration: Why businesses that embrace partnerships and teamwork consistently outperform their competitors.Breaking the "Lone Wolf" Mentality: How leaders can delegate effectively, embrace teamwork, and build stronger networks to grow their businesses.The Role o...
2025-03-1344 min
Live with SondraExceed Customer Expectations & Blast Off to Loyalty!Customer loyalty isn’t just about meeting expectations—it’s about exceeding them at every turn. In this special year-end episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, shares how attractions can create unforgettable experiences that drive repeat business and turn guests into lifelong advocates.In this session, Sondra dives into:The Power of Going Above & Beyond: Why meeting expectations isn’t enough in today’s experience-driven economy.Real-Life Examples of Customer Loyalty Done Right: A personal story that highlights how small gestures can create big loyalty.The Competitive Edge of Exceeding Expectations: How attrac...
2025-03-1321 min
Live with SondraTransform Your Attraction's Purchasing Process and Usher in the Era of Guest-Driven TransactionsThe future of attractions is here, and it’s all about empowering guests with seamless, frictionless transactions. In this solo episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, dives into the transformative power of guest-driven transactions and how attractions can eliminate frustration, enhance convenience, and increase revenue by meeting guests where they are in today’s digital economy.In this session, Sondra explores:The Shift to Guest-Driven Transactions: Why attractions need to adopt mobile ordering, self-checkout, and frictionless payments to keep up with modern consumer expectations.Real-World Success Stories: How attractions that implement gues...
2025-03-1321 min
Live with SondraScary Truths About Not Having a Thought-Out Buyer Journey for Your Attractions👻 It’s Halloween, and while the season is full of spooky fun, nothing is scarier for an attraction than a poorly designed buyer journey. In this solo episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, uncovers the terrifying impact of not optimizing your guest’s buying experience and how it could be costing your attraction revenue, guest satisfaction, and long-term loyalty.In this session, Sondra explores:Cart Abandonment Nightmares: Why 70% of buyers abandon their carts and the top reasons why guests hesitate to complete their purchase.Confusing Buyer Journeys: How a poorly structured checkou...
2025-03-1018 min
Live with SondraGuest-Driven Transactions Empower Both Your Team and Your Guests in Today's Amazon Buyer’s EconomyIn today's fast-paced, on-demand economy, guests expect seamless, convenient, and personalized experiences—just like they get from Amazon. In this solo episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, explores how guest-driven transactions can revolutionize your attraction’s operations, empowering both your guests and your team.In this session, Sondra dives into:Empowering Your Team: How automation and self-service tools reduce stress, increase engagement, and allow staff to focus on providing exceptional hospitality.Giving Guests More Control: Why modern buyers demand flexibility in ticketing, food & beverage, and retail, and how to meet those expe...
2025-03-1022 min
Live with SondraOptimizing Park Operations: Practical Solutions for Common ChallengesOptimizing Park Operations: Practical Solutions for Common ChallengesJoin us for a special episode of Live with Sondra as host Sondra Shannon, CEO of Gatemaster Technology discusses with Tiffany Blair, EVP of Client Success and Solutions the key challenges parks and attractions face in optimizing operations. In this session, Tiffany will discuss:Enhancing Guest Experience Through Technology: How strategic tech solutions can simplify processes, reduce guest frustration, and improve overall satisfaction.Overcoming Ticketing & POS Challenges: Common roadblocks in implementation and how to avoid them.Maximizing Food & Beverage Sales with Mobile Ordering: A case study...
2025-03-1043 min
Live with SondraSigns it's time for a new ticketing and customer management platformLive with Sondra: Signs It's Time for a New Ticketing and Customer Management PlatformIs your current ticketing system holding your business back? In this solo episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, shares the key warning signs that it's time to upgrade your attraction’s ticketing and customer management system. If your platform is creating more challenges than solutions, you won’t want to miss this conversation.In this session, Sondra dives into:Confusing Guest Experience: If your guests struggle to navigate your ticketing system, it may be costing you...
2025-02-2815 min
Live with SondraGatemaster Tech's 30th Anniversary Celebration and IAAPA Party Sneak PeekWelcome to this episode of Live with Sondra: Don't Let Anyone Tell You You Can't Have It All! where we explore how to break free from limiting beliefs and empower yourself to achieve your dreams. Join us for an inspiring solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Belief and Self-Empowerment: How cultivating unwavering self-belief and embracing your unique journey can help you overcome societal biases and personal doubts.Overcoming Limiting Beliefs: Insights on challenging the “you can’t have it all” narrative and turning obstacles into opport...
2025-02-2118 min
Live with SondraDon't Let Anyone Tell You You Can't Have It All!Welcome to this episode of Live with Sondra: Don't Let Anyone Tell You You Can't Have It All! where we explore the power of self-belief, bold goal setting, and the courage to chase your dreams. Join us for an inspiring solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Belief & Self-Empowerment: How cultivating unwavering self-belief can transform obstacles into opportunities.Overcoming Limiting Beliefs: Insights on challenging societal biases and personal doubts that try to hold you back.Goal Setting & Taking Action: Practical strategies for setting audacious yet achievable...
2025-02-2122 min
Live with SondraIAAPA Meetup at Meow WolfWelcome to this episode of Live with Sondra: IAAPA Meetup at Meow Wolf where we dive into the exciting world of industry events and networking at one of Denver’s most innovative attractions. Join us for an engaging solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Event Attire & Style: Discover Sondra’s tips on dressing up for a standout look at the IAAPA Meetup and making a memorable first impression.Networking & Industry Connections: Learn how to maximize your networking opportunities, build valuable relationships, and expand your industry circ...
2025-02-2115 min
Live with SondraLive with Sondra: Sharing Wild Waterpark Stories!Welcome to this episode of Live with Sondra: Sharing Wild Waterpark Stories! where we dive into the unpredictable and unforgettable world of water parks. Join us for an engaging solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Wild Water Park Adventures: Discover how daring experiences—including a memorable stint in Venezuela while she was just starting out—shaped her career in the attractions industry.Cultural Connections & Bold Risk-Taking: Hear firsthand how overcoming language barriers and embracing risks enriched her journey and transformed her approach to guest experiences.Unfo...
2025-02-211h 36
Live with SondraThe Steps That Businesses Can Take to be Prepared for Outages Welcome to this episode of The Steps That Businesses Can Take to be Prepared for Outages where we explore proactive strategies to safeguard your operations when unexpected disruptions occur. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Understanding Outages: How incidents like the recent Square outage can impact transactions, customer service, and brand reputation.Building Redundancy: The importance of multiple payment processors, offline modes, and cellular backups to keep your business running smoothly.Emergency Preparedness: Key steps for developing backup plans and training...
2025-02-2138 min
Live with SondraThe Value Proposition of a Premium TicketWelcome to this episode of The Value Proposition of a Premium Ticket where we explore how premium upgrade options can revolutionize the guest experience at your attraction. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Enhancing Guest Experience: Discover how premium tickets empower guests to plan their day, skip long lines, and fully immerse themselves in unforgettable park experiences.Increasing Revenue & Efficiency: Learn how a premium upgrade not only boosts additional revenue but also streamlines operations by optimizing staffing and inventory planning.Guest-Driven...
2025-02-2138 min
Live with SondraGoals and Targets for the First of the Month!Welcome to this episode of The First of the Month: A Fresh Start for Setting Goals and Targets where we dive into how clear goal setting and innovative technology can transform guest experiences into lasting relationships. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology, will dive into:Goal Setting for Success: How establishing clear, measurable goals and celebrating mini wins sets the foundation for business growth and enhanced customer loyalty.Enhancing the Customer Journey: The impact of streamlined, integrated systems—like unified ticketing and mobile ordering—in c...
2025-02-2137 min
Live with SondraThe First of the Month: A Fresh Start for Setting Goals and TargetsWelcome to this episode of The First of the Month: A Fresh Start for Setting Goals and Targets where we kick off the month with powerful insights on goal setting, accountability, and celebrating success. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:Goal Setting & Clarity: How to create SMART goals—specific, measurable, attainable, relevant, and time-bound—that give you a clear direction for personal and professional growth.Accountability & Reset: The importance of holding yourself accountable, tracking your mini wins, and embracing resets when chal...
2025-02-2137 min
Live with SondraWild Waterpark StoriesWelcome to this episode of Creating Customer Loyalty where we explore how innovative technology and exceptional service can transform guest experiences into lasting relationships. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon will dive into:Wild Water Park Stories: A look back at Sondra’s early adventures—reminiscent of her wild experience in Venezuela—and how those challenges shaped her approach to guest engagement.Streamlining the Guest Journey: How integrated online ticketing, mobile ordering, and self-service technology simplify the buying process and reduce friction.Simplifying Operations for Loyalty: The benefits of elimin...
2025-02-2119 min
Live with SondraGatemaster's Innovative TechnologyWelcome to this episode of Creating Customer Loyalty where we dive into the innovative strategies that drive repeat business and elevate guest experiences. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon will explore:Innovative Technology and Integration: Discover how Gate Master’s integrated online ticketing, mobile ordering, and premium refund boost features streamline the buyer’s journey to foster loyalty.Enhanced Guest Experience: Learn how self-service technology and mobile point-of-sale systems reduce wait times and stress, creating an enjoyable, repeatable experience.Data-Driven Insights: Uncover the power of real-time reporting and accurate data...
2025-02-2123 min
Live with SondraCreating Customer LoyaltyCreating Customer Loyalty – Live with SondraIn today’s competitive marketplace, customer loyalty is more important than ever. In this solo episode of Live with Sondra, Sondra Shannon dives deep into the strategies and insights that help businesses build lasting relationships with their customers.In this session, Sondra explores:Why Customer Loyalty Matters: How loyalty impacts revenue, repeat business, and customer referrals.Spending Habits of Loyal Customers: Studies show loyal customers spend an average of 30% more than new customers—learn why.Loyalty vs. Competitor Temptation: How businesses can keep their customers engaged instead of losing...
2025-02-1019 min
Live with SondraHow to Integrate Work and Life Live from Hollywood, CaliforniaWelcome to this insightful episode of Live with Sondra! Broadcasting live from Hollywood, Sondra dives into the reality of "How to Integrate Work and Life" work-life integration—a concept she champions over the traditional idea of "work-life balance."In this episode, Sondra shares:The Power of Accountability and Discipline: How these two core values shape her ability to travel, lead, and still show up for her commitments.Why Work-Life Balance is a Myth: Understanding how true success comes from integrating work and personal life rather than trying to separate them.Making the Most of Business Travel: Le...
2025-02-1013 min
The Sondra Heartstone ShowEp. 73 - Finding Joy Through Laughter and Love on the Sondra HeartStone ShowSend us a textJoin Sondra as she reflects on the transformative power of laughter, love, and friendship in difficult times. In this episode, Sondra shares personal stories and insights to inspire a joy-filled life.•The benefits of laughter and its impact on well-being.•A personal recount of a significant accident in Uganda.•The importance of deep friendships and mutual support.•Strategies to cultivate joy and reduce stress.•The ripple effect of our actions and the power of love.Tune in for a heartfelt conversation on how to live a more meaningful...
2024-12-1227 min
The Sondra Heartstone ShowEp. 70 - Calling for Change: Texas Pastors Repent and Guide Congregations Towards TransformationSend us a textJoin us on The Sondra HeartStone Show as we delve into a powerful conversation about repentance, revival, and miraculous experiences. Sondra Hicks and Ricki Bradshaw engage with moving stories and spiritual insights that inspire faith and action.- Ricki Bradshaw shares his urgent call for pastors and Christian leaders to repent and prepare for the Lord's coming.- Discover the impact of historical awakenings on society and contemporary signs indicating a potential new awakening.- Learn about miraculous healings, including Ricki Bradshaw's recovery from a life-threatening condition, which confounded medical experts.- Uncover the g...
2024-04-1645 min
The Sondra Heartstone ShowEp. 61 - How a Tennis Court Can Solve World Hunger: Zimbabwe's Path to Food SecuritySend us a text🌍 THERE IS A SOLUTION TO ENDING WORLD HUNGER! And we can create a more sustainable future! Join us in this eye-opening episode of The Sondra HeartStone Show as we unveil an extraordinary solution that could change the world.🔍 So, How a Tennis Court Can Solve World Hunger? How is Zimbabwe innovating and implementing regenerative agriculture?? Sondra Heartstone engages in a captivating discussion with Matt Mbanga, the visionary CEO of Foundations for Farming in Zimbabwe, Africa. Together, they dive deep into the heart of the world hunger crisis and reveal a groundbreaking approa...
2023-11-0226 min
Word To Your MothersEp 54: Relationship with Food with Sondra DotySo, what is your relationship with food? Yeah, Sondra knows it’s complicated and it’s not the most fun topic to address. Sondra realized her food relationship was really damaged. When she got down to the heart of the matter, she realized it took root at birth. This is when she realized she needed to start to take ownership of what, how and why she was eating what she was eating.  Now, like any good relationship, there is need for work, sacrifice, communication, love, and understanding. Let’s learn how we can improve some of thos...
2023-02-1542 minWord To Your MothersEp 53: Broken and Blessed with Sondra DotyWhere might you be broken or blessed in your current circumstance? In this episode Sondra shares how one decision brought her to a place of broken and blessed at the same time. She learned that many times we think we are only living in one or the other. That one decision is what Sondra now calls, “Blacked Out Joy,” and it has brought a lot of life lessons in a matter of 13 weeks of healing and recovering. This episode will make you laugh, cry and never want to break your tailbone. It will also make you question how...
2023-02-0142 minWord To Your MothersEp 52: Old and New Habits with Sondra DotyWhat is the first thought that comes to mind when you hear the word, habit? Most of the time, if we are honest, we probably go to the negative habits of our lives. Like, “I wish I was doing better at.” … On this episode, host Sondra Doty explains how old and new habits can go together; that we really need to be aware of what season we are in and what God might be trying to reveal to us about our habits. There is a tending and mending that needs to happen before a habit can tr...
2022-10-0530 minWord To Your MothersRestoration Story: Perspective with Sondra DotyHow does perspective aid in restoration? By bringing a different lens to what isn’t viewable. In this solo episode host Sondra Doty shares a few stories on how perspective brought healing and restoration in her life. Consider what happens when one begins to wear glasses: First, they get used to them and then even dependent on them. And then there’s all the checkups – where there could be a major prescription adjustment. Sondra, a glasses wearer since 8th grade, has noticed when a prescription goes up and she got the new glasses, it’s like, “Well, hello! I didn’t kno...
2022-05-0433 minWord To Your MothersFinding Renewal in Any Season of Life with Sondra DotyWhat would renewal look like for you in your current season? What do you think of when you hear the word, renewal? Do you think renewal is available in every season? Ok, ok, enough with the questions. Host Sondra Doty is back with her first episode of 2022 to share how she is finding renewal in her own current season and posing these questions to herself. She discusses how she is rooting in renewal through faith, family, work and dreams. In this episode she covers: Isaiah 43:18-19 Finding renewal in weariness “Behold I’m doing a ne...
2022-02-2328 minWord To Your Mothers"I Can't Keep Up," with Sondra DotyDo you hear your mind or body saying, “I Can’t Keep Up” – especially this time of year in all the hustle and bustle of the holiday season? How do you respond when you hear yourself telling you this? This saying has come up often for host Sondra Doty over the last few months. Faced with a few health setbacks and unforeseen mounting decisions, it’s challenging for her not to feel overwhelmed in her own lack of capacity to “keep up.” What does, “I can’t keep up” even mean? This is one thing Sondra keeps asking...
2021-12-2122 minWord To Your MothersReflections on Age and Turning 40 with Sondra DotyWhat has age taught you? Do you worry or stress about getting older? Maybe you have found confidence the more you age. In episode 43: Reflections on Age and Turning 40, host Sondra Doty shares how she said goodbye to her 30s this summer and welcomed a new decade. She breaks down how God opened her heart to have a time of reflections on what her 30s taught her and how to embrace the wisdom and learning that has come through the years. You hear those sayings: "Age is just a number;" 40 is the new 30;" and "30 is the new 20." W...
2021-10-1330 minWord To Your MothersWhat is Life Doula Consulting? with Sondra DotyHave you ever thought, what exactly does a life consultant or life coach do? Or told yourself, "I would really like to try a session with a life consultant, but I just don't know?" It's ok to wonder and ask those questions, because the reality is many are interested but just don't know where to start. In episode 41, host Sondra Doty talks about her journey into life consulting and what a session looks like with her as your consultant/coach. She encourages you to take time to recognize a key are of focus in your own life t...
2021-09-0831 minWord To Your MothersSummer Trip or Vacation with Sondra DotyHow would you define the adventure that is traveling with children? Perhaps you call it a "trip" or is it a "vacation?" In friend circles, people have always joked that any travel that is with children is a trip and not a vacation. One thing that's most certainly true when you are done with a children's trip you almost always need a vacation to recover. I mean, I feel like I can get an "amen" on that one! In episode 40: Summer Trip or Vacation, host Sondra Doty shares a few tips she has learned in her 12 years o...
2021-07-1432 minWord To Your MothersTime is Flying by with Sondra DotyHave you ever scrolled through your phone or picture album and came across a picture from the past that just hits your heart so hard and makes you think, "Wow, time is flying by?" Host Sondra Doty saw this picture (the one you're looking at) of her oldest and herself and that's what happened. At the time of the picture being taken, Sondra was about 30 weeks pregnant with her youngest; and just recently she realized that her oldest son (pictured) was the same age as her youngest son is now. that realization brought up so many emotions a...
2021-06-0222 minWord To Your MothersHome Reno Survival 101 with Sondra & Nick DotyIt's the season, and what season is it you ask? No, not road construction season, but home renovations season, LOL! That got me thinking about the many renovations my husband/guest Nick Doty and I have taken on in our 16-plus years together. We started our marriage, in fact, becoming owners of a 1950s home that need a lot of renovations. That was back when we were younger and more ambitious. In Episode 37: Home Reno Survival 101, host Sondra Doty and her husband share what they've learned along the way. Let's just say, there's been blood, tears, sweat, l...
2021-05-1949 minWord To Your MothersWhen the Encourager Needs Encouragement with Sondra DotyWhat role do you primarily play in relationships: The encourager or the one receiving encouragement? As parents, it can seem like encouragement is our full-time job. I mean, who knew kids needed encouragement just to put on their shoes and get out the door, LOL! As Mother's Day weekend approaches, host Sondra Doty realizes many mothers out there-specifically those who might be the main encouragers-can use a little encouragement in this season. So, in episode 36: When the Encourager Needs Encouragement, Sondra shares a few things she does when she recognizes she needs encouragement. Ask myself whether I...
2021-05-0524 minWord To Your MothersSteadfast Retreat with Dre BarthelHave ever thought or recognized you needed a weekend away for refreshment or rest? Whether you're in the midst of the mundane or the mountain top of life? Maybe, you have waited for an invitation to do a getaway, but that invitation has never arrived. Well, host Sondra Doty wants to welcome you with an invitation to Steadfast Retreat. The Steadfast Retreat is an all-inclusive Christian Women's Retreat at the Grand View Lodge in Nisswa, Minnesota. A weekend away to rest, restore nd remember that when our hearts are tethered to the one who knows our name...
2021-04-2632 minWord To Your MothersMoving Forward After Miscarriage with Kari DobbsMoving forward after any loss can feel like a journey with no clear direction. Sometimes the pain from a loss can feel easier to depress it than address it. Have you ever thought of turning a time of grief into a creative outlet as a way of expressing that grief or sadness? In episode 34: Moving Forward After Miscarriage, guest Kari Dobbs shares a story around how she creatively expressed her grief in a time of loss. When Kari miscarried her daughter Addie Faye in 2015 she was heartbroken, because she had always wanted a daughter. But a wise...
2021-04-0746 minWord To Your MothersCBD Wellness with Patty Gilk of Jes NaturalsThere are many misconceptions about CBD. Have you thought about using CBD in your own life, but haven't been sure on where to start? Host Sondra Doty wanted to have guest Patty Gilk of Jes Naturals come on the podcast and share her story. Patty talks about why she opened her store Jes Naturals in Excelsior, Minn., as she sought an entrepreneurial venue in the home health industry; it was this time she was sidelined by severe menopausal symptoms, including anxiety and sleep issues. Wanting something natural, she was introduced to CBD products and now is a t...
2021-03-1046 minWord To Your MothersCultivating Music in Your Home with Ivory DoublettePeople often ask my husband and I how we got our boys so interested in music, instruments and singing. That question is kinda hard to answer, because it's something that happened very organically. In short, it happened through family, friends, church and more. In episode 31: Cultivating Music in Your Home, guest Ivory Doublette shares her story around her grandmother, mother and family cultivating music interest in her. Ivory describes how her mother would take cassette tapes and record gospel quartets on their visits to Chicago and then bring them back home to Alaska to listen and practice t...
2021-02-2455 min
The Unspoken ArenaSondra Parys: The Power of PerseveranceSondra Parys is a former division one athlete, current collegiate coach, and host of The Unspoken Arena Podcast. This episode encompasses the many phases and impactful transitions of Sondras life ; from her childhood , to college endeavors, to her current self discoveries. You will learn about the foundation of Sondra, the highs and lows she faced battling a chronic disease as a D1 athlete, and how she was able to overcome and find joy in her life and career path now. Sondra will share many impactful moments of her life, how she got through them, and what lead her to the...
2020-12-1937 minWord To Your Mothers2020 Dumpster Fire ... or Refining Fire?We've all seen the memes of 2020 being a dumpster fire. Some are extremely funny, but host Sondra Doty also found herself annoyed with them. Mind you, Sondra loves using humor as a healthy coping tool; but at some point, she has to be honest with herself and do some therapeutic evaluation of the year. So, episode 27 will be an end-of-year review of 2020-with the qualifiers of "Dumpster Fire" or "Refining Fire?" Whereas some things from the year need to remain in the fire and others have come out of this dumpster fire year and deserve some refinement. Sondra shares...
2020-12-1637 minWord To Your MothersChoosing a Different Path: A Mother's Journey with Alcoholism-with Sarri TruscinskiHost Sondra Doty is honored whenever people share their vulnerability on the WTYM podcast; it helps enable a deeper conversation, if not a more, honest and impactful one. Today's guest provides exactly that. She simply reached out to Sondra and said she wanted to share her story around her relationship and journey with alcohol. Guest Sarri Truscinski and Sondra have a long friendship. They met in their junior year of high school when Sondra was a new student at Sarri's school. They became fast friends and God really brought their hearts together in a cool way. Sarri a...
2020-12-021h 01Word To Your MothersHealthy Habits This Holiday Season with Annie TrimbergerIt's hard to believe we're a little more than a week before the holiday season and that many people already have their Christmas tree up. Many of us look forward to this time of year but many others this time brings on added stress, anxiety and frustrations. This year, with everything going on, there's an added layer of possible disappointment and difficulties. During this holiday season host Sondra Doty want you to know you don't have to throw out a healthy structure or healthy routine because of the added things. A couple of months ago Sondra had a...
2020-11-1841 minWord To Your MothersResponse AbilityWhen host Sondra Doty's oldest was little, she and her husband started something called "responsibilities before privileges." They wanted their son to understand the importance of hard work and helping and that playtime can be a nice reward. Sounds fair and motivating enough, right? Well, not always. So, in episode 24, Sondra tackles the topic of teaching our little humans responsibility. When we get a child's response like, "...but Mom!".... or whatever might be the negotiation/resistance to simple requests of responsibility, it can rattle us. But, why are children seemingly surprised at these requests? Sondra h...
2020-11-0429 minWord To Your MothersHearing God's Voice Every Day with Brooke PetersonIt brings host Sondra so much joy welcoming guest Brooke Peterson with Well Women Co. Brooke is a wife, mother, author, podcast host and mastermind coach. She created Well Women Co to equip women to impact the atmosphere around them with the Kingdom of Heaven. Brook's mission is to help women step into their full potential, achieve vibrant health and live life on purpose through community, resources, and the good news of the gospel! After struggling with disordered eating an poor self-image for more than a decade, Brooke was set free in an instant and finally found t...
2020-10-2157 min
The Bite Goes On - Radio MisfitsThe Bite Goes On – Brian + SondraThe Restaurant Act + More On this episode Brian and Sondra talk about the state of economic affairs in the restaurant business during Covid. Sparked from Sondra’s recent appearance as a witness on a Congressional hearing with the Ways and Means Committee regarding the need for continued assistance to the restaurant business before they all go out of business. [EP101]
2020-10-091h 22Word To Your MothersJust Look Up with Joe BeckmanWhen host Sondra Doty's friend writes a book, she pays attention; because it is no small task to add the title of "author" to one's name. That is why Joe Beckman of Human Connection Matters & Happy Caveman is our guest for episode 22, "Just Look Up." Joe had shared his infectious energy, humor and passion in more than 1,000 schools-positively impacting north of 1 million people worldwide. He resides in Minneapolis with his exceptional wife, jess and three children. On Oct 20, Joe launches his book, Just Look Up: Five Life-Saving Phrases Kid/Human Needs to Hear. Pre-orders are o...
2020-10-0758 minWord To Your MothersOne-Year CelebrationOctober 2 will be the official one-year celebration/anniversary/birthday of Word To Your Mothers podcast. That got host Sondra Doty thinking about milestones, celebrations and anniversaries, oh my! How do you celebrate? Are you mostly the planner in your life? Do you find it hard to know how to celebrate different accomplishments or milestones in your life? Comparing yourself to others, unfortunately, can often rule how or why we do or do not celebrate. Sondra speaks on these comparisons in this episode and also thanks all Word To Your others listeners-not to mention every guest th...
2020-09-2330 min
Loving Relationships with Sondra Ray and Markus RaySPIRITUAL HEALING WITH SONDRA RAYIn a recent "BREATHE WITH SONRA RAY" worldwide Liberation Breathing session SONDRA discusses how the mind rules the body. Spiritual Healing amounts to being really clear about this fact, and unraveling the negative thoughts that precede all illnesses. Most of all, Â this dynamic teacher gives you a step by step process whereby you can get to the causative factors of any physical or emotional ailment.Â
2020-08-2534 minThe Bite Goes On - Radio MisfitsThe Bite Goes On – Avidan LebenthalWith fond memories of Mexico City, Sondra reached out to Avidan Lebenthal or better known as “The Taco Mensch”. He was Sondra’s guide on her first day in Mexico City and have remained in touch. Wanting to find out what is happening with him during C-19, we actually tracked him down at his parents in Tel Aviv. In this episode you will hear Avidan’s story of how and why he is the Taco Mensch and how he became one of AirBnB’s top experiences (with over 175 5 Star reviews) all to be put on hold at least until October. T...
2020-07-171h 12
Fredericksburg Texas PodcastMeet The Hosts - JD Rose & Sondra PhoenixWelcome and Willkommen to the BEST small-town podcast in Texas! Local residents, and media talents, JD Rose and Sondra Phoenix share a little of what inspired them to get out and tell the stories of their current friends and neighbors and to meet new people here in the Texas Hill Country. Everyone has a story and JD and Sondra want to share the adventures weekly with you so that you, too, can discover the most interesting people and phenomenal places in Fredericksburg, TX and The beautiful Texas Hill Country.
2020-07-1634 minWord To Your MothersIn Sickness and In HealthReflecting on the day host Sondra Doty and her husband Nick got married they aren't sure they realized the weight of that phrase in their vows,.... "in sickness and in health." In episode 18: In Sickness and In Health, Sondra and her husband have an open conversation on how they have indeed lived out this phrase a good portions of their 15 years together. If you've listed to the podcast long enough, you know some of the health challenges Sondra has worked through most of her life. Celiac Disease, Epstein-Barr Virus, Chronic Fatigue, anemia, and more. Nick has had so...
2020-07-0858 minWord To Your MothersSimple SummerBefore the episode starts Sondra addresses the killing of George Floyd an the many other men and women that have been wrongfully killed. A few weeks ago, host Sondra Doty took a pause on her social media accounts and podcast episodes; taking time to listen and learn from black voices. Like the intro states, she started this podcast "to have real everyday conversations that many aren't willing to have." Sondra apologizes for not pointing out or speaking up against past injustices. When she moved to Minneapolis 20 years ago from small town Iowa-from a place with little to n...
2020-06-2423 minWord To Your MothersCommencement 2020In this episode host Sondra Doty brings back to the podcast her husband, Nick Doty. Recently, Sondra and Nick were discussing the class of 2020 and the compassion they have for this year's graduates-not to mention their parents or guardians. They're all going through some major disappointments. The cancellations of live, in-person class ceremonies and many grad parties just sucks. Sondra and Nick also take some time to reflect on their own high school senior years-that's 20 years ago for Sondra and 26 for Nick. Oh how time flies, right? They both process together some of their high school memories a...
2020-05-2049 minWord To Your MothersSupermom, Not Me (Mother's Day Edition)Happy Mother's day from Word To Your Mothers! This year certainly is strange setting for the annual day of acknowledgement-it's hard to know how to celebrate or even if we should celebrate. Also, it's frankly not always a "happy" day for some moms. Mother's Day can come with many emotions and feelings-amplifying pain of losses that are real and still raw. In this time when our "normal" routines have been altered, host Sondra Doty has heard many conversations around the specific loads mothers are bearing and also how many are raising the bar on what it means t...
2020-05-0625 minWord To Your MothersLaugh with My Other HalfIn Episode 14, host Sondra Doty welcomes her partner in life of 15 years, Nick Doty. They both has a desire this week to make people laugh by sharing funny life stories. Stories of how they met, before kids, about their kids, sleep deprivation, postpartum and more. Hopefully, it's not too much of an over-share, LOL. Mind you, these two extroverts haven't been around other people much. In these challenging times, it can be easy to take ourselves too seriously. Laughter and joy can really be the best medicine to break up the seriousness. No really, laughter is medicine. ...
2020-04-2255 minWord To Your MothersBearing DisappointmentIn this episode host Sondra Doty talks about bearing disappointments. All of us have felt the weight of disappointment during the last month with the current situation: Some days we might simply carry our own and other days we could be bearing the weight of the world's disappointments. Sondra has noticed disappointment rearing it's head a lot lately. Understandable, considering life as we knew it around the world is being canceled. Adapting to all the routine-shifting grows more difficult when we don't stop and process the disappointments and instead stow them away or ignore them. Disappointments can l...
2020-04-0850 minWord To Your MothersAuthentic HealthIn this episode host Sondra Doty shares more about her own health story from the last few months. She breaks down authentic-living with chronic illness and health issues. As she has walk through and recovered from another set of health issues and roadblocks, Sondra found it hard to know how to authentically share her struggles and needs. Perhaps you also find it challenging to know how to share authentically in your own life and through certain circumstances. Remember, your story is your story. It can be challenging not to worry about what others will think. It's important, ho...
2020-03-2531 min
Belgariad & BeyondQuivering Flesh and TransformationQueen of Sorcery, Chapter 29
Sondra’s very floaty, can’t sleep, and doesn’t know when she’s awake or dreaming (perhaps not the best timing to take on new freelance work; Alysia’s resting as much as a mother can in a houseful of sickies, and learning how not to give a fuck on social media; and they both know what it feels like to roar in defense of their child.
Garion goes out of body with the dry voice to find Polgara and Barak the bear in the midst of terrible carnage, has his first God...
2020-03-121h 12Word To Your MothersMotherload of Grief Pt 2 of 2Word To Your Mothers welcomes back guest Maria to the podcast. Maria is a dear friend of host Sondra Doty. Maria helps others by sharing on grief associated with event-based traumas, as well as chronic traumas (special needs, chronic illness and more.) An educator for more than a decade, Maria is a speaker, facilitator and mentor for women's grief recovery; she's led Biblical finances and discipleship groups, and she's a support group leader for mothers and educators. Maria has been involved one way or another in youth and children's ministry for many decades and has a background...
2020-03-111h 05Belgariad & BeyondUnspeakable DelightsQueen of Sorcery, Chapter 27
Sondra’s enjoying a brief snowy stillness and Yin Yoga yumminess; Alysia’s forgiving the world and recognising patterns that keep repeating in her life; and they’re both already doing the things they want to know how to do.
Garion regains consciousness in the dank hallways of Salmissra’s palace where there are snakes everywhere, including wrapped around him! He’s dosed with more drugs and spills all the company’s secrets, is both revolted and attracted by the almost naked Salmissra, who selects him as her new consort sending her newly di...
2020-02-271h 21Word To Your MothersMotherload of Grief Pt 1 of 2Word To Your Mothers welcomes guest Maria to the podcast. Maria is a dear friend of host Sondra Doty. Maria helps others by sharing on grief associated with event-based traumas, as well as chronic traumas (special needs, chronic illness and more.) An educator for more than a decade, Maria is a speaker, facilitator and mentor for women's grief recovery; she's led Biblical finances and discipleship groups, and she's a support group leader for mothers and educators. Maria has been involved one way or another in youth and children's ministry for many decades and has a background in...
2020-02-2651 minBelgariad & BeyondDo You Shave?Queen of Sorcery, Chapter 23
This episode is brought to you by Sondra’s guided meditation, Rainforest Breath.
Where Sondra’s crushing on her new dentist and giving herself time to heal; Alysia’s reaching out to tell people about what she does and how she can teach them to be more of themselves—generally feeling her power as a leader. And they’re both connecting to a larger world, Jedi-style and bemoaning the cancellation of The OA. (This is the trailer for the story they never brought to life. What a waste of wonder.)
Garion...
2020-01-301h 02Word To Your MothersPostpartum: What We Wish We KnewLet's welcome our first guest on Word To Your Mothers, Hope Lien of Held by Hope and Breast Feeding Outside the Box. Hope's passion is to support parents to be empowered and find their perfect parenting style as they bring their babies home after birth, adoption, or surrogacy, giving them the care they need to be filled, so that they can therefore pour into their babies. It's her delight to journey with parents of all ages and backgrounds through ups and downs of motherhood and fatherhood. All families are incredibly unique and deserve care as distinguished as their special...
2020-01-2951 minWord To Your MothersHello 2020This "Hello 2020" episode builds on a late-2019 blog post from host Sondra Doty. Click here to read. http://www.wordtoyourmothers.com/the-why/ We are now 15 days in to the new year! How are you doing? For Sondra, It's been a slower start than anticipated-and that's 100% OK! Go ahead and give yourself permission to feel the same. This time of year, there really is no escaping the "New Year, New You" motto-and with that, the pressure to perform and do more. … Sondra shares that although she feels physically weak going in to the new year, and encouraging post fr...
2020-01-1535 minWord To Your MothersMaking and Capturing MomentsAs the holiday hustle starts to build, how do you feel? Do you feel pressure to make and capture all the moments? The holidays can bring a lot of, "should be doing this" or should be doing that." And well-intended should-bes don't end up even close to your intentions. Emotions can run high during the holiday season, too; perhaps triggered from lack or loss of loved ones. Gone with loved ones passed or absent are their own holiday traditions and there is a void of what was or might have been. In this episode host S...
2019-11-2623 minWord To Your MothersWord of the YearWe are now less than 100 days from the year 2020! The anticipation of this might bring you feelings of excitement or perhaps a level of panic or fear. And others it just might be,..."meh." In this episode Sondra shares how she has chosen a "word of the year" since her early 20s as a form of self-encouragement. Have you ever done a "word of the year?" If so, what was it? She gives listeners an overview of her word for the year 2018, which was perseverance, and her 2019 words: faith and connection. Sondra also discusses a...
2019-10-3022 minWord To Your MothersCup of Coffee and CommunityHow do you take your coffee? Coffee has come a long way since black coffee in a tin can, LOL! In this episode host Sondra Doty shares stories around how her grandparents built their community around a cup of coffee and a kitchen table. Sondra shares how she desires to have her grandmother's heart of building community and welcoming others. In what area have you made community more complicated? Do you find it hard to build community where you are at. Maybe you have created barriers to doing so: Your house isn't clean en...
2019-10-1626 min
Word To Your MothersStruggles and RoadblocksWhat keeps you from acknowledging your greatest struggles and overcoming them? Have you hit some roadblocks that might prevent you from overcoming? In this episode host Sondra Doty talks about her personal struggles with being a high-functioning person amid obstacles that seemingly always get in the way. Sondra found freedom when she finally acknowledged motherhood wasn't looking like what she hoped it to be. It helped her reframe her expectations around parenting and life; that there isn't perfection in parenting and that a parenting badge of honor doesn't require long-term suffering. Sit down with "more t...
2019-09-2326 min