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Spapreneur PodcastSpecializing to Build a Business Without Burnout | With Annie SchuesslerOn today's episode I am interviewing Annie Schuessler, AKA The Rebel Therapist. She is sharing her advice to build your business with the structure, the methods and the modalities that you want to specialize in. Annie has been running a successful private practice for over 20 years, and has mentored other therapists in their businesses for 10 years. This episode is jampacked with valuable information!We Are Going Over: How to find your specialty How to avoid burnoutMindset issues that are holding you back from charging what you're worthBuilding...2021-11-0343 minSpapreneur PodcastFinding Meaning & Success as a Spa Owner | Interview with Tonya DaltonReady to find meaning and success as a Spa Owner? On today's episode I've invited back the incredible Tonya Dalton. Tanya Dalton is a best-selling author, speaker, nationally recognized productivity expert, and serves as a growth strategist for female leaders. Our conversation is based on her second book, On Purpose: The Busy Woman’s Guide to an Extraordinary Life of Meaning and Success.We are talking all about:2020 Lessons How to Turn Regret Into Resilience How to Appreciate The Dreams You Have Already ReachedChoosing Your Own Title ...2021-10-2641 minSpapreneur PodcastUsing Instagram for Your Business with Elicia Crook from Massage ChampionsI am so excited for you, my Spapreneurs! Today I am interviewing Elicia Crook and we are talking about all things Instagram marketing. Are you ready to grow your spa business on Instagram? Then this is the episode for you!Elicia is a Massage therapist, business coach, author & mentor to hundreds of therapists worldwide. Elicia has been enjoying business success for over 16 years & now teaches solo therapists and clinic owners how to build successful businesses & live life on their terms.We will be going over:What is the value of marketing on Instagram? Who c...2021-09-1538 minSpapreneur Podcast21 Things You Should DelegateAre you the CEO of your business? Do you find yourself overwhelmed with to-dos at home and at work? Do you wish you had more time in the day? If so, It’s time to start delegating non-CEO tasks. Today's topic is 21 things you should consider either outsourcing or delegating to help you have more CEO time in your business. (Or maybe even that vacation you've been dreaming of for years!)We are going over:Why you need to be delegating and outsourcing Where to start when considering what to delegate and what to...2021-09-0829 minSpapreneur PodcastAre You Doing a Nice Job?Are you a wellness professional or spa owner wanting to build a more sustainable business? On today's episode of the Spaprenuer® podcast, Ramona is interviewing Shaun Hill, host of the Nice Job Podcast. We are going over all things reviews. Reviews are one of the tools we have used to help us build a seven figure company. Tune in to learn how you can best take advantage of this strategy in your own business.Questions AnsweredWhat is Nice Job?What is the most effective way to ask for reviews?What should you do if you ge...2021-09-0140 minSpapreneur PodcastI have No Money for My BusinessOn today's episode of the Spaprenuer® podcast, Ramona goes over the final excuse in her excuses series - no money. It is often the most used excuse because money is tied to so many things. It's an easy excuse to use and hide behind. Every business owner has had to use bootstraps and budgeting to get ahead. Don't let old attitudes about money stop you from getting to where you want to be. Topics Covered Most businesses start with little to no moneyMoney is a finite resource Get money focused Money is a tool Every dollar t...2021-08-1826 minSpapreneur PodcastYes You Can Hire Someone in 2021On this episode of the Spapreneur® Podcast, we’re focusing on the next part in our excuses series - “I can’t hire staff.” Ramona dives into this topic and how it had affected in your business. There is a epidemic of not being able to find staff. We’ve experienced it in my own business - we want to hire 10 massage therapists and at least two more front desk staff. But like a lot of you we are having problems just getting people to show up. But you can’t use a lack of not having a s...2021-08-0426 minSpapreneur PodcastWhy You Shouldn't Crowd Source Business AdviceOn today's episode of the Spapreneur® Podcast, Ramona Rice is back with her excuses series and the excuse of not knowing where to seek business information is the topic. As part of the Spapreneur excuses series we’re going to talk about one of the things a lot of you do to make excuses for not getting the goals you want. There is an epidemic of crowdsourcing for business ideas in our industry and Ramona is here to call it out. Topics Covered Why crowdsourcing business information is a bad idea Surface information They don't know youTa...2021-07-2715 minSpapreneur PodcastCreating More Time By Creating Repeatable SystemsOn today’s episode of the Spapreneur Podcast we welcome Tracy Morgan (no not the 30 Rock one). Tracy's mission is to ensure entrepreneurs always have time for what matters most- in biz and life.This message struck to her core when a jet-setting career (and a 100 year flood!) got between her and her new-born baby. Becoming a mother re-shaped her life and her choices.It was the turning point that pivoted her from a successful corporate consulting career to creating Tracy Lynn Morgan.com, an on-line consulting company focused on helping heath co...2021-07-2041 minSpapreneur PodcastHow to Teach Client Retention to Your StaffOn today's episode of the Spapreneur® Podcast, Ramona Rice is taking you through the steps of training your staff to focus on client retention. According to Harvard Business Review, a 5% increase in a small business's customer retention rate can increase the business's revenue by up to 95%. Subscribe to the podcast on Apple Podcast, Spotify, or your favorite podcast app. Topics Covered:Why Client Retention is the Key Metric in Your BusinessHow to Calculate Client Retention When to calculateWays to increase retentionResources MentionedClient Retention CalculatorFree Spapreneur® Alliance Group2021-07-1318 minSpapreneur PodcastWhat Excuses Are Holding You Back? (Excuses Series)On today's episode of the Spapreneur® Podcast, Ramona Rice is kicking off the Spapreneur® Excuses series. Excuses are easy but working towards your goals takes effort, time, and luck. In this episode of the Spapreneur® Podcast, Ramona Rice is going to go over some common excuses she sees in the spa world and how to overcome them. Topics Covered:Excuse 1: Clients Have a client standards agreement Understand client expectations Know your ideal client for your business and for each staff member Retention as a company focusExcuse 2: Not enough time Prioritize what’s important Track your hours Use bloc...2021-07-0725 minSpapreneur Podcast13 Essential Books Every Spa Owner Need to ConsumeIn today's episode of the Spapreneur® Podcast, Ramona dives into her favorite topic - reading. Yes, Ramona is an avid reader and will try to read close to 90 books this year. So much of her success as a business owner leads back to books she has read. And since she gets asked all the time, here are the 13 Essential Books The Essential 13* The links to these books will not send proceeds to Spapreneur® or Ramona directly. Instead, she uses the Amazon Smiles donation link to support her favorite charity, The Muse Writers Center. *1. Prof...2021-06-3018 minSpapreneur PodcastFinding More Time without Sacrificing YourselfOn today's episode of the Spapreneur® Podcast, Ramona is interviewing the incredible Tanya Dalton. Tanya Dalton is a best-selling author, speaker, sought-after business coach for women entrepreneurs, and nationally recognized productivity expert. Tanya serves as a growth strategist for female leaders in the corporate and entrepreneurial sectors. Her 12-month mentorship program, The Intentional CEO, helps female entrepreneurs grow thriving businesses and thriving personal lives. In addition to having her book, The Joy of Missing Out, being named one of the Top 10 Business Books of 2019 by Fortune Magazine, Tanya’s podcast, The Intentional Advantage, is ranked among the top 50 in the...2021-06-1648 minSpapreneur PodcastPride in Father's DayOn today's episode of the Spapreneur® Podcast, Ramona is flying solo and talking about Father's Day, June 20th. Topics Covered Huge Marketing Opportunity to get income in your spaSpas are for dadsChoose more "manly" treatments Market date nights and partner with a great local businessThe reservice pink tax Remember who is the customer for the holidayPeople want experience gifts Don't forget the inclusion Use people of color in your marketing Why we support Black Lives MatterResources Mentioned Unsplash Spapreneur Alliance - our free Facebook GroupFull Schedule Method2021-06-0922 minSpapreneur PodcastSEO Tactics You Need in Your SpaOn today's episode of the Spapreneur® Podcast, we have Jarod Spiewak from CometFuel and he's talking all about SEO. Jarod is the founder and lead strategist of Comet Fuel, a boutique, strategy-first, marketing agency that helps exceptional businesses fuel long-term growth, without all the typical agency BS.Jarod got his start in the world of marketing at the age of 14 by needing to figure out how to make money online to pay for college, which he started attending at 15 years old, after months of writing content for less than $0.01 per word and working for next to...2021-06-0244 minSpapreneur PodcastUsing Products to Bring in More RevenueOn today's episode of the Spapreneur®, The Product Boss is here! The Product Boss is actually two amazing women who work together, Jacqueline Snyder and Minna Khounlo-Sithep. These women are the combined force behind The Product Boss small business coaching platform and Apple top 10 marketing podcast. Together, they have grown a community of high-achieving product-based small business owners and have helped them scale their physical product businesses through coaching, digital courses, highlighting female founders each Monday on their podcast, and other important initiatives. Their goal is to change the landscape of product entrepreneurship by connecting small business owners worldwide th...2021-05-2641 minSpapreneur PodcastMindset and Money Moves for SuccessOn today's episode of the Spapreneur® Podcast, Emily King is our guest. We're talking about how to increase your bottom line by aligning your money story with your prices. Emily is a wealth & abundance coach for entrepreneurial women and the founder of The Rich Woman signature coaching program. Since 2015 she’s worked with 100’s of women to help them create a loving relationship with money so they can massively increase their income and impact. Armed with an MBA and certifications as an NLP practitioner, timeline therapist, and pilates instructor (yes--all those things!), Emily brings the perfect mix of ma...2021-05-1945 minSpapreneur PodcastWhy Branding Is So Important for BusinessOn today's episode of the Spapreneur® Podcast, we have Ross Kimbarovsky from Crowdspring! We discuss the importance of having strong branding and design in all aspects of your business. Ross founded and is the CEO at Crowdspring. More than 220,000 experienced freelancers help businesses, entrepreneurs, agencies, and non-profits with high-quality custom logo design, web design, graphic design, product design, and company naming services. Crowdspring has worked with the world’s best brands, including Amazon, LG, Starbucks, Microsoft, Barilla, Philips, and many of the world’s best agencies – and tens of thousands of entrepreneurs and startups. Before founding Crowdspring, Ross pr...2021-05-1238 minSpapreneur PodcastLearning Selling Skills from a Girl ScoutOn today's episode of the Spapreneur® Podcast, we have Ramona's daughter who is a super selling Girl Scout cookie seller. We talk about how Addison set goals and achieved them. Topics Covered Actually, she sold over 2300 boxes of cookies She had a focused goal Lots of tactics Retention of customersFound emerging markets Dealing with Covid-19 restrictions Using the pandemic as a selling advantage Don't discount for package prices Personal touch and telling your story Sometimes you need a bad guy Resources Mentioned Train like a Girl Scout Worksheet Join the Free Spapreneur Group2021-05-0519 minSpapreneur PodcastMother's Day Tips for Day SpaIn today's episode, Ramona is giving you a game plan for Mother's Day success. Mother's Day is May 9th this year, and you don't want to miss out. These are her tips for making the most of this seasonal boost.Topics Covered This year's Mother's Day is going to be big. Know who your Mother's Day customers are - the gift giver Old school tip - hint hint still works Remind them gift certificates are always a good optionManage the expectations of the clients The messaging you need to use to convince them you're the Mother's...2021-04-2814 minSpapreneur PodcastWhy Email Matters for BusinessOn today's episode of the Spapreneur® Podcast, we have the wonderful Meghan Nesta as our cohost. Meghan is a Senior Product Manager at AWeber. During her 5+ years with the AWeber team, she has served on various teams that include both native mobile app and web-based feature development. A firm believer in collaboration and its status as the secret sauce to developing the most successful features, Meghan has a passion for continually developing ways to involve the entire team in the product development process. A seasoned speaker at events across the country, Meghan is passionate about educating entrepreneurs a...2021-04-2135 minSpapreneur PodcastPlanning Your Quarterly FocusOn today's episode of the Spapreneur® Podcast Ramona is talking about how she's setting her quarterly focus and how you can too. She's introducing you to a new tool she's invented and why her goals for business. Topics Covered Take stock for the last quarter - use a GOBU The GOBU vs SWOTHow to use the GOBUGather Your Numbers Turn the items in the GOBU to a goal Find the one thing that would dramatically change your business or lifeResources Mentioned Spapreneur Facebook Community Grab the resources from this episode 2021-04-1315 minSpapreneur PodcastEntrepreneur Lessons with Kristen BowenOn today's episode of the Spapreneur® Podcast, Ramona is joined by the incredible Kristen Bowen. It took a complete health crash to lead Kristen Bowen to create Living the Good Life Naturally in 2002. Autoimmune issues and aseries of failed surgeries left Kristen bedridden and depressed, with daily seizures. Through research and looking for outside-the-boxsolutions, she discovered that to regain her health, she needed to build a strong foundation. That foundation included food asmedicine and the number one building block for optimal health: Magnesium. She discovered that oral magnesium was not e...2021-04-0752 minSpapreneur PodcastUsing Pinterest to Market Your Local BusinessOn today's episode of the Spapreneur® Podcast, we have the fantastic Kate Ahl. Kate is the owner and founder of Simple Pin Media, where she and her team help manage Pinterest accounts—over 700 to date—for small businesses nationwide. She’s also the popular Simple Pin podcast host, where she shares Pinterest marketing advice using data-driven results. Her passion is to help small businesses keep it simple, be authentic, and pin with purpose. Topics Mentioned Why Pinterest is Different from Other Social Media AccountsFocus on the Benefits of the Service Go to Pinterest and Search Specific Benefit...2021-03-3139 minSpapreneur PodcastHow to Protect Your Business LegallyOn today's episode of the Spapreneur® Podcast, we have Cory Sterling. Cory is the founder of the heart-leading law firm Conscious Counsel, a lawyer, small business owner, group fitness instructor, and yoga teacher. He wrote The Yoga Law Book and has served hundreds of clients in the health space worldwide, the majority of whom own or operate a wellness studio. He has presented at conferences worldwide, teaching about the law in a FUN and practical way.He won the award for "Highest Rated Session" at MindBody Bold, amongst a field of health and wellness leading minds and b...2021-03-2435 minSpapreneur PodcastStop Being Terrified of your NumbersOn today's episode on the Spapreneur Podcast, Tracey Bissett is our guest co-host today. Topics Covered The emotions of money It's your job to be accountable for your numbers. The cost of service goes up at different times. Have enough cash flow to manage your businessCash flow is different than revenue. Have to be a financial detective Pricing is importantMoney memory from childhoodValue-based Clients vs. Service-Based Clients Your bookkeeper can't read your mind.Resources Mentioned Tracey's Website Young Money PodcastFinancial Foundation to Entrepreneurial Peace Training Spapreneur Facebook Group2021-03-1731 minSpapreneur PodcastHow to Find Clients for Specific ModalitiesOn today's episode of the Spapreneur® Podcast, we have the fantastic Mindy Totten as our guest. Mindy's mission is to help other massage and bodywork therapists build profitable businesses so they could serve more people AND make a great living doing it. Through her private mentoring, group coaching programs, and as host of the Do It With Intention podcast, she’s here to show bodyworkers how to build practices that they love -- all without burning out or selling out. When she’s not helping big-hearted therapists create their dream practices, you can find her doing renovations on her beach...2021-03-1044 minSpapreneur PodcastHow to Overcome Procrastination in Your BusinessOn today's episode of the Spapreneur® Podcast, we're going to get right to the point - procrastination sucks. Not only because it prevents us from getting ahead but it's a time sucker because you run out of it. Topics Covered Why I didn't want to record this episode Why are You Procrastinating?Routines HelpPut on Real Clothes and Shoes Have a RewardWhat is the Win for Finishing?Perfect is a Lie Resources Mentioned Natalie Bennet's Messy to Minimal Series Eat that Frog - Brian Tracey2021-03-0321 minSpapreneur PodcastBooking Keeping Doesn't Have to Be ScaryOn today's episode of the Spapreneur® Podcast, we have the amazing Alison Wright from Freelancer Booking Course. Now Alison is actually my personal friend and my accountability partner. She has an incredible course that doesn't require a math degree or even QuickBooks. Topics Covered Numbers are scary and that's okayThe easiest receipt tip everNumbers don't lie How to make adjustments and changes Resources Mentioned Freelancer Bookkeeping Course Alison's Free Facebook GroupSpapreneur Free Facebook Group2021-02-2434 minSpapreneur PodcastGroupon is Not a Smart Business PartnerOn today's episode of the Spapreneur® Podcast, Ramona is riding solo and talking about Groupon. Ugh, not her favorite topic, but too many spa owners use it for marketing their business. In this episode, Ramona dives deep into the reasons why Groupon works and doesn't for your business. Reminder if you love the podcast help us out by leaving a rating or review - it helps other people discover the podcast. Topic Covered Some of the good things about GrouponThe fine print of GrouponThe Main Reason It's a Bad Idea for Your Business2021-02-1820 minSpapreneur PodcastWhat Mattresses Tell Us About BusinessOn today's episode of the Spapreneur® Podcast, we have guests who are experts in retail management and marketing. Mark Kinsley is President and CEO of Englander, a top-15 US mattress company founded in 1894. Mark Quinn is the Co-Founder of Spink & Co, Farm-Grown Beds, and the VP of Key Accounts and Marketing for Sherwood Bedding. Together, they are "Dos Marcos," and they're talking about their new book titled Come Back to Bed: Attract More Foot Traffic and Make People Fall in Love With Your Store. Topics Covered We're in the life improvement businessWhat transition is happening in your cl...2021-02-1048 minSpapreneur Podcast2021 Business Trends to Take Advantage OfOn today's episode of the Spapreneur® Podcast, Lynn is back, which means you know it's going to be a fun episode. This is a pitter-patter episode and recording at the lakehouse! We're talking about trends you're going to notice in 2021 that you can take advantage of. Drop the excuses and reset for the year.Topics Covered What retire life looks likeWhy Sessy doesn't want to be on the podcast every episodeNo more excuses 2021 trends Sessy is upset at the spa lobbyistEducate the lawmakersThe work from home needs Plant the Seeds Now for When the World Opens U...2021-02-0333 minSpapreneur PodcastBuilding a Team through Your Core Values with Leslie LyonsOn today’s episode of the Spapreneur® Podcast Ramona is joined by the fantastic Leslie Lyons. Leslie is a powerful woman filled with wisdom that we all need, especially focusing on building a team. You’re going to want to get your notebook out because Leslie is going to blow your mind.Leslie is the Founder of Bombshell Movement Studio in Chicago, host of the Beyond the Pole: Tales from the CEO podcast, and a sales and leadership coach for female entrepreneurs. With a background in corporate sales, youth ministry (yes she’s a Christian and the...2021-01-2745 minSpapreneur PodcastHow to Fill Your Schedule for a Whole YearOn today’s episode of the Spapreneur® podcast, we have a fantastic guest Katt Phillips a solo esthetician who is booked a year in advance and makes multiple six figures. Her system for booking her clients is genius, so much so that Ramona actually hired her to coach the team at DeStress Express. Grab some notes because this episode has so many action steps to fill your schedules.Topics Covered Katt’s backgroundHow she filled her schedule and made it last Switching to online booking didn’t make it easier She wasn’t serving her best clients and...2021-01-2032 minSpapreneur PodcastApplying for Grants and LoansOn today's episode of the Spapreneur® Podcast, we're tackling the chaos of applying for SBA loans and grants. 2020 we applied and got many grants that sustained us through our shutdown. Rick Graves, aka Dupa, our CFO for DeStress Express, gives you step by step tips for getting past the bureaucracy of applying for these type of programs. Topics Covered Got to get over the documents and the bureaucracy Why we got 3 grants and what we used them forHow you find out about grants Get the state certification for minority or women-owned business Get passed the bank t...2021-01-1835 minSpapreneur PodcastMaking a Fresh Start StickIn today’s episode of the Spapreneur Podcast Ramona is flying solo talking about a fresh start for 2021. We are still in recovery and rebuilding mode. Every new year offers a fresh start. Here are three ways to make a fresh start stick and last well into 2022. Grab a notebook and take notes because there are golden nuggets.Topics Covered Where were the Spapreneurs in 2020?The three methods of a fresh start Listen to things again and again to gain insights A fresh start can happen at any momentMake a decision to make a fresh startYou canno...2021-01-1319 minSpapreneur PodcastTurning Major Fails into Customer Service WinsOn this episode of the Spapreneur® podcast, Lynn and Ramona talked about a situation that happened when a major mistake happened and how it turned into an amazing customer experience. We take a real situation and turn it into a lesson for every business owner. Topics MentionedSessy loves her ringtones. Our love of Costco is limitless. "Don't talk. I have to call Your Mother."Offer Solutions to Help Your Clients Walk Away WellThe first Step Acknowledge the Problem.Built-up Good Will HelpsLoyalty to the Place Happens More OftenSometimes you have to admit you're human.The m...2020-11-1831 minSpapreneur PodcastCan Your Staff Function without You?On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work? Topics Covered The great hair debacle - 2020 strikes againWhat's More Important? Your Hair or Your Pride?Don't talk while the dryer is goingAre you in the position to keep your business if you have an emergency?Front desk that works Building a Team that Can Pick Up when You Fall DownYou will Never, Ever Scale if You C...2020-11-0943 minSpapreneur PodcastHow anxiety can make business tougher to manageOn today's episode of the Spapreneur® Podcast we're talking about how it's extra this time of the year and anxiety is up. With the election and discussion, it's hard to escape and your clients feel they can take over your emotional state. How do we take on this challenge and anxiety with grace? This is what we're talking about today.Topics Covered:We have a new editor - Joel Sharpton! and he has the coolest wifeSessy is heading to Europe again!September the 2nd New YearAmber Dugger is amazingWe take anxiety meds - and it's okayWhen w...2020-10-3041 minSpapreneur PodcastHow to Handle Team Members during COVID-19On today's episode of the Spapreneur Podcast: we're back and up to date. And we're in the office! So you're going to hear our people in and out. We're celebrating because we're coming back.We're talking about how to balance posting on social media versus what your clients see. How to handle employees when they aren't socially distancing themselves during their off time.Topics We CoverIt's been a long, fucked up yearFamily updated and eventsPresident Trump held a rallyYou don't know who you're associating withRamona is PunishedSetting boundariesYou can't control their personal life...2020-10-2829 minSpapreneur PodcastKnowing Your Numbers with Danielle HaydenOn today's episode of the Spapreneur Podcast we have another amazing guest! Danielle Hayden is a recovering hairstylist who went to business school and ended up in accounting. Danielle is a reformed corporate CFO who is on a mission to help rule-breaking female entrepreneurs understand their numbers so they can gain the confidence needed to create sustainable profits. After spending 10+ years in the boardroom as a corporate finance officer, Danielle is now in her sweet spot as the co-owner of Kickstart Accounting, Inc. where she helps business owners with bookkeeping, financial analysis, and education and is the author of the P...2020-10-2250 minSpapreneur PodcastWhy Sales Aren't IckyOn today's episode of the Spapreneur Podcast:Guest today is Nikki Rausch, from Your Sales Maven is joining Ramona today. After 25 years of experience selling to such prestigious organizations as The Bill & Melinda Gates Foundation, Hewlett-Packard, and NASA, Nikki Rausch decided to trade in her road warrior status so she could help entrepreneurs sell in a way that builds relationships, creates true connection, and results in more closed deals and long-term clients. Now, as a sales coach, author, speaker and founder of Sales Maven, Nikki transforms the misunderstood process of “selling” into techniques, tools, and tips that can...2020-09-2139 minSpapreneur PodcastSpecial Guest Mike Michalowicz: Entrepreneurship Made SimpleWe have the amazing Mike Michalowicz joining us on the show! Mike is the author of Ramona’s most recommended books to help you grow your business, Profit First. His advice can truly transform your business and thinking. On this episode, Mike is giving out a bunch of expert advice that you need to be hearing right now!Resources MentionedProfit First ProfessionalsProfit FirstSpapreneur Comnunity2020-04-2230 minSpapreneur PodcastSpecial Guest Amber Dugger: Profit for KeepsMoney! This is one of the things, if not THE ONE thing that a lot of Spa Owners are stressing about the most at this time. On this episode, we have the truly amazing Amber Dugger joining us on the show. Amber runs her own financial coaching business, Profit for Keeps and is also Ramona’s personal finance coach. After this episode, you’ll be filled with positive thoughts and a great amount of information on how you can take control of your financial position during this difficult time. Resources MentionedProfit for KeepsSpapreneur Comnunity2020-04-1550 minSpapreneur PodcastSpecial Guest Katie Krimitsos: Women's Meditation NetworkWe provide services to help clients become stress free, to ease their aches and pains and leave them feeling refreshed and relaxed when they walk out of the door. We as Spa Owners are now going through our own stress, fear and uncertainties and we need support to deal with this. On this episode, we have the wonderful Kate Krimitsos joining us from the Women’s Meditation Network to talk about the advantages of meditation, how you can start, and how it can totally transform your mood and thinking.2020-04-0822 minSpapreneur PodcastSpecial Guest Jennifer Briney: Congressional DishWhile we go through this difficult time with our businesses, we need as much information and support that we can get! The awesome Jennifer Briney from Congressional Dish has joined us for a special episode of the Spapreneur podcast to do just that! Jennifer focuses and deep dives into the legislation that she believes impact our lives that is not getting covered by the mainstream media. She’s giving you the latest updates, advice and the actions you should be taking right now to help your business during COVID-19. You have power, so be sure to max out on th...2020-04-0126 minSpapreneur PodcastCOVID-19: Put Action Plans In PlaceThe Coronavirus pandemic has put you in a panic of fear. Nobody ever thought anything like this could happen and has been a huge shock to our industry. There has never been a more important time for us all to come together, to support and encourage each other. You might need a helping hand to get through this, and that’s what we’re here to do. On this episode of the Spapreneur podcast, we’re giving you the support and action plans you can put in place to help you and your business get through this difficult time. You ar...2020-03-3031 minSpapreneur PodcastOwn Your Spa Business TitleUnderstanding the business roles and titles in the spa industry is a helping hand in growing your business. What really matters is having the confidence in yourself to own those business titles and work your way to the top! In this episode, we give you a full breakdown of the roles that can sit within your business, the tasks they fulfil as well as why and how you should be owning that CEO title. Topics MentionedSpapreneur is now trademarked! Yay!CEO, COO, Director of the BoardThe Spapreneur CEO CourseDo titles really matter? Management structures Career pat...2020-03-0438 minSpapreneur PodcastWhat Obstacles Are Holding You Back?We’re constantly surrounded by obstacles in life. What makes the difference between you as a successful spa owner and any other person, is how you handle those obstacles. When a door slams shut in your face, you have to ask yourself, is that really a road worth travelling down, is there another route that you can take to get there or can you take this head on? In this episode, we share some of our own obstacles, how we dealt with them and the steps that you can take to smash down those doors! Topics Mentioned...2020-02-2648 minSpapreneur PodcastValentines Day PrepValentine\'s Day can be an amazing and profitable day for any Spapreneur - so long as you have a Valentine\'s Day plan. This week, we’ve been digging in the archives and pulled out one of our most popular episodes! On this episode Lynn and Ramona go through all the things that they personally do to ensure they are ready for all the love and hearts. This is a good one you guys!If you\'re a spa owner and want to create a plan to get the most out of the Valentine\'s Day cr...2020-02-1241 minSpapreneur PodcastWhat is the ONE thing you want to learn to grow your business?As a business owner there is so much that we can and need to learn to make sure our business is a success. There’s no point jumping in at the deep end and trying to learn everything all at once, it just doesn’t work. You need to take things one step at a time. If you were asked what one thing you would love learn to help grow your business what would that be? Well, you have the opportunity to do that, and win access to the Spaprenur Membership Community, FREE, for one whole year! Interested? Head over...2020-02-0735 minSpapreneur PodcastBusiness Health ChecksGiving your business a health check is so important! Taking time to ensure you are on track to meet your goals, giving yourself space to generate new ideas and plan for the months ahead are going to ensure that your business continues to grow. In this episode, Lynn and Ramona are giving their own business a health check, sharing their new ideas to generate even more income, and giving you the insights into running a highly successful day spa. Topics MentionedLynn shares her 20 for 2020 listSpending auditGift certificates at day spasCreate momentum to generate new clients at...2020-01-2936 minSpapreneur PodcastHave You Set Your Goals?Having something to work or focus on can help if you deal with anxiety, depression, or just make things a lot clearer, because you can count your wins, blessings, or just see how freaking badass you are. On this episode of the Spapreneur podcast, Ramona is digging into her 20 for 2020 list and giving some great advice and suggestions for your own 20 for 2020 list. We encourage all spa owners and businesses to please make a list like this - even if it is a few items. It’s not too late! Topics Mentioned Take time to think abo...2020-01-2237 minSpapreneur PodcastSmall Changes Big ResultsYou will often find that small changes you make in your business and personal life have the biggest impact. We know because we’ve done it and seen some amazing results. In this episode, we’re talking about the 10% goal when it comes to change and sharing some great examples of small changes you can implement today, that are guaranteed to transform not only your business, but your personal life too. Believe me y’all, this works.Topics MentionedHabitsJust change one thing in your businessThese are examples of where one small change worked10% more goalHere are so...2020-01-1534 minSpapreneur PodcastMake A Fresh Start In 2020Like everyone else at this time of the year, we’re looking back on the past year and looking forward to reaching our 2020 business and personal goals. The New Year is also the perfect time for fresh starts. Maybe you had plans for last year, that for whatever reason, didn’t happen. Maybe it wasn’t the right time for you and your business or other things happened that took priority so you put ideas on the back burner. Whatever it was, don’t dwell on it! Use 2020 to make a fresh start.Topics MentionedLooking back on...2020-01-0839 minSpapreneur PodcastMerry ChristmasChristmas is the perfect time to think about all the things that you are grateful for. It’s a time to celebrate the joys of being a Spa owner and the gifts that come from owning your own business. It’s also a time for Lynn and Ramona to share their thanks. To thank you for being supportive, for being members of the spapreneur community and continued listeners to the podcast. Make 2020 the best year yet for your business!2019-12-2408 minSpapreneur PodcastStop Making Mountains Out of Mole HillsThere are many times when people think they are having to deal with big catastrophes in their business and personal life, but I can guarantee that in almost every single one of those situations, they were not even close to being a catastrophe. Our automatic reaction is to panic and think that this is the ‘worst situation ever’ when really it’s not that bad at all. On this episode of the Spapreneur podcast, we’re talking about true catastrophes, how we deal with them and plans that you can put in place. Topics MentionedWe eat turkey...2019-12-1937 minSpapreneur PodcastSurround Yourself With Your Ideal ClientsIdeal clients are not just those that walk through the door wanting treatments. As a business owner you need to make sure your whole team are also your ideal clients. From your therapists and front desk staff, through to your tech guy, you need to make sure that these are people who you can count upon, who you can trust and are people you truly want to be around. On this episode of the Spapreneur podcast, we’re giving you the 6 core values that you should be thinking about when deciding whether someone is your ideal client!Top...2019-12-1138 minSpapreneur PodcastAre You Focused On The Right Priorities?It’s one of the busiest times of the year for Spa Owners. You can often get caught up completing small jobs and tasks which are not always the most important ones to get done. You need to make sure that you\'re focused on the right priorities whether it is delegating to the team or removing non essential things off your to do list! On this episode of the Spapreneur podcast, we’re sharing more of our experiences of dealing with these types of situations and handing out lots of advice.Topics MentionedLynn has brok...2019-11-2234 minSpapreneur PodcastPlan That Sh*t OutWe broke our ‘Don’t F*ck with the money\' rule! You read that right, we didn’t follow our own advice, and guess what, we’re paying for it now. On this episode of the Spapreneur podcast, we’re talking about some recent experiences where we went against our own advice, the impact this has had and why it\'s so important to stick to your business roadmap.Topics MentionedWe’re renovating again!Follow the roadmapWe’ve been dealing with car trouble tooChasing the money and not the clientManaging moneyMoral of the story - map that sh...2019-11-1330 minSpapreneur PodcastDealing With TragedyNo one likes to talk about death. The thing is, it’s something that happens and it’s something that y’all should be prepared for. After the recent passing of a close friend we wanted to share with you the importance of preparing for tragedies as well as our own advice on things that you need to plan and have in place for both your business and personal life. This is so important. This podcast covers strategies to handle unexpected death as a business owner, and why you need to plan ahead for tragedies. Topics...2019-11-0631 minSpapreneur PodcastHow To Take Control When Things Get CrazyI’m sure you have had those days, weeks and sometimes even months when things are just a bit crazy. Whether it’s business, family commitments or just life in general, it’s easy to get overwhelmed with so much going on. Well, on this episode of the Spapreneur Podcast, Ramona is sharing her story of one hell…Topics CoveredHow to handle busy seasons as a spa ownerHow one spa owners can balance life and businessWhat happens when family commitments can become overwhelming2019-10-2435 minSpapreneur PodcastDecision Making As A Business OwnerAlthough we run a super successful business at DeStress, we still have to deal with the same situations and make difficult decisions just like every other spa owner. On this episode, we’re talking about a recent situation that had the potential to impact the reputation of the business. There were some emotional ties but a…Topics MentionedHow to make decisions as a spa ownerHow to run a successful spa businessThe impact of reputation on a business2019-10-1735 minSpapreneur PodcastSmall Change Makes Big ImpactOn this episode, we’re talking about the small changes you can make that have the biggest impact on your business. We all have times when the motivation to work on your business and get stuff done isn’t there and you think that the only way to get that back is to implement huge changes in…Topics MentionedThe small changes you can make to your spa businessWhat spa owners can do when they need motivationHow to get stuff done as a business owner2019-10-0336 minSpapreneur PodcastSavanna Bell Moore Talks OutsourcingOn this episode, we have another special guest on the show. The amazing Savanna Bell Moore from My Massage World talks with us about how outsourcing will make you a successful business owner. We get the thought of outsourcing can be a little scary, you might not like the thought of paying for someone else,…Topics MentionedMy Massage WorldHow outsourcing will help your businessHow spa owners can outsource workWhy outsourcing will make you a successful business owner2019-09-2545 minSpapreneur PodcastDoes Your Emergency Plan Cover Everything?On this episode, we’re covering the importance of having an emergency plan in place for your spa business. We covered some of this in a previous episode of the podcast, however, when we recorded this one, it was during preparation for storm Dorian and we knew we had to talk more about how you can…Topics MentionedWhy business owners should have an emergency planHow you can have an emergency plan for your spa businessHow we prepared our business for a hurricane2019-09-1934 minSpapreneur PodcastThink For A Moment Before Sharing Your OpinionsOn this episode, as always, we’re giving you our honest opinions. We all have our own opinions and that’s OK. The problem comes when that opinion isn’t necessarily based on the true facts, or the way in which the opinions are dished out is just rude! We also feel pretty strongly about those people who…Topics MentionedWhy honesty is a good thingHow to be honest as a business owner2019-09-1129 minSpapreneur PodcastAmerican Spa CBD Summit Run DownOn this episode, we’re giving you the low down on the CBD Summit that took place in Denver, Colorado. The summit brought together spa professionals, product manufacturers, and other health and wellness professionals to learn the best practices for implementing CBD treatments, products and services. We’re sharing the highs and lows and following up with our…Topics MentionedCBD SummitWhat we learned from the CBD treatmentThe highs and lows of a spa workshop retreat2019-09-0448 minSpapreneur PodcastAromatherapy Classes With Ashley DwyerOn this episode, we had our amazing paid community member, Ashley Dwyer join us along with Head of Strategic Partnerships at Simply Earth, Shilah Roethel. The pair talked about the great partnership that they’ve formed to create and develop a number of CEU classes, specializing in Aromatherapy. Listen to this episode to hear all about…Topics MentionedThe logistics of a partnershipSimply EarthThe Spapreneur Community2019-08-2837 minSpapreneur PodcastHow Do You Deal With Overwhelm?On this episode, we’re talking about overwhelm and more importantly, how to deal with it. Even if you think you have things together, life can become overwhelming sometimes, your life throws you curveballs. Although you can’t always stop these from coming your way, what you can do is take the steps you need to help…Topics MentionedHow spa owners can deal with overwhelmHow to deal with a busy spa seasonWhat business owners can do to prevent feeling overwhelmed2019-08-2233 minSpapreneur PodcastSmall Details MatterOn this episode, we’re talking about the details! We had a pretty bad experience at a local skate venue for the birthday of one of the tiny humans. It was dirty, the customer service was bad, there was a long list of things that we could have complained about and we will not be going…2019-08-1433 minSpapreneur PodcastStories From The DeStress Business OwnersAs part of our celebrations for reaching our 100th episode, we’ve recorded some special segments of the Spapreneur podcast. In this episode, we have all four business owners of DeStress Express Massage Therapy together answering some of the many questions that we have been asked as spa business owners. This was a super fun episode…2019-08-0835 minSpapreneur PodcastMassage Therapist Guest ExpertsOn this episode, Rachel and Jen, our amazing Massage Therapists at DeStress joined us to talk about their journey through the spa industry, their growth and spa education, as well as sharing some of their fun stories from their time working at DeStress. These girls are motivated, goal driven and it’s great to have them…2019-07-3147 minSpapreneur PodcastHow to deal with an inappropriate situationOn this episode, we’re getting serious. There was an inappropriate situation at DeStress that left Lynn questioning her leadership and mentorship of her staff. Trust was broken and her business was put in jeopardy. Emotion can play a big part in how you deal with these situations and can often lead to you getting bitten in…2019-07-2441 minSpapreneur PodcastHow To Take A Break From Business And Not Feel GuiltyOn this episode, we’re talking about why so many spa owners feel guilty when they take a break away from their business. It’s so important that you schedule time in your calendar to do other things than work on your business and not feel guilty about it more Whether it’s a holiday with your family,…2019-07-1026 minSpapreneur PodcastWhen to Take Action on a Negative ReviewOn this episode, we’re sharing some of our most recent complaints and negative reviews, which ones we took seriously, and how we acted on them. All complaints should be taken seriously on first look, but not all of them require you to take action! Some clients just like to complain. The customer is not always…2019-07-0342 minSpapreneur PodcastGenerate More Income with RetailOn this episode, we’re giving you the rules you need to follow to max out on retail sales. We know that your business is about selling services but having some extra income from selling retail can be a nice bonus for your spa. We’re covering everything from what products to pick, why those ones, how…2019-06-2638 minSpapreneur PodcastGreat Ideas to Get Your Spa Summer ReadyOn this episode, we’re adding some summer sparkle after being inspired by one of our Spapreneur Community members! Have you thought about changing things up to make your spa appealing to your clients in the warm summer months? How about offering cool towels, water with inspiring summer flavours, or even something as simple as adding…2019-06-1240 minSpapreneur PodcastKnow Your NumbersOn today’s episode, we’re talking about knowing your numbers and why they are so important for you to understand and know as a business number. After someone asked a question in the Spapreneur Free Facebook Group about numbers Lynn and Ramona thought they needed to break down what types of numbers business owners need to…2019-03-0638 minSpapreneur PodcastSetting Better Goals for Your BusinessOn today’s podcast, we’re talking about goals. How to create them, how to follow up on them and when you need to make a U-turn. It’s not too late to set goals for 2019 because you can create new goals anytime you want. This episode is brought to you by Gusto! Gusto is the…2019-01-3038 minSpapreneur PodcastHow to Use Video Marketing With Animoto’s Jason HsiaoVideo marketing is everywhere and when the Spapreneur’s favorite video-making platform Animoto wanted to come on the podcast, well let’s just say Ramona fangirled a bit. Here’s the reason why – Animoto is the EASIEST tool for making super cute videos and luckily Jason Hsiao the Chief Video Officer at Animoto was a terrific guest.…2019-01-2344 minSpapreneur PodcastHow to Make the Best Schedule with Acuity Scheduling’s Gavin ZuchlinskiDid you know that Acuity Schedule was created by a son trying to help his massage therapist mom? Well, it’s true and we get the full story on today’s podcast! Gavin Zuchlinski is the founder of Acuity Scheduling, the slickest way for businesses to automate and manage their appointments online, allowing clients to schedule themselves.…2019-01-1640 minSpapreneur PodcastSpapreneur Live 2018 Recap!On this episode, we are talking all about Spapreneur Live! It was so much fun and powerful for our live attendees. From the speakers to the swag bags, to the amazing food it was a powerful experience that the Spapreneurs want you to experience in a small dose. Topics Covered When we become our mothers…2018-12-0550 minSpapreneur PodcastWhat is it really like to work with the Spapreneurs?On today’s podcast, we have a special co-host again because Sessy is in France! Ly’ric Barnes our actual Spa Director from DeStress Express is on the show today. He’s a Spapreneur favorite for a reason, he’s the one who is responsible for keeping the lights on and making sure Sessy isn’t too crazy. If you’ve…2018-11-2147 minSpapreneur PodcastShould you offer discounts?On today’s episode of the Spapreneur Podcast Ramona and Lynn are talking about offering discounts to special interest groups. We love all our servicemen, teachers (Ramona is married to one), and other first responders, but if you offer it to them then where do you stop? We dive into the group discount programs, should you…2018-11-0729 minSpapreneur PodcastAre paid ads good for your business?On today’s episode, we’re talking about a question directly from our Spapreneur Podcast Fans Community on Facebook. This time of year we start getting rolling towards the holiday season and a lot of you are thinking about using ads as part of your plan. Are paid ads worth it? The Spapreneurs are discussing that today.…2018-10-3135 minSpapreneur PodcastIt’s Time to Prep for the Holiday SeasonOn today’s podcast, we’re talking about the big thing that’s coming up – Holiday Season. Gift certificates and money, oh my! Now is the time to get ready to prep for the busiest season for getting money. Don’t wait. Planning now will save you time and help you make more money. Topics Covered The Holiday…2018-09-0623 minSpapreneur PodcastHow to Fire a ClientOn this episode of the podcast we’re talking about a hot topic directly from our Spapreneur Community – how to fire a client! It all depends on the situation really. Sometimes it means you have to have a difficult discussion. Having the skills to handle this particular situation is when you know you’ve become an…2018-07-1826 minSpapreneur PodcastHow to Motivate Team MembersOn today’s episode of the Spapreneur Podcast, we talk about motivating employees and independent contractors in your business. Sometimes you have to accept the fact the people you partner within your business will not do it exactly the way you will. Building a team around you that is motivated and ready to work can be…2018-07-1132 minSpapreneur PodcastThere Are No Good Spa Workers Anymore (NOT!)On today’s episode, we talk about what you’re doing to attract and retain great spa employees and independent contractors. Sometimes the energy you put out is attracting the wrong person to join your team. This podcast we talk about how to deal with dealing yourself so you can better deal with your staff. Topics Covered…2018-04-0427 minSpapreneur PodcastThe Differences in Independent Contractors and Employees in Day SpasOn today’s podcast, we feed the therapists soup and talk about the difference between independent contractors and employees. The differences are very clear and not because you have brand standards but the independent contractor can have opinions too. Both can work but you need to be clear about what your local and state laws say…2018-03-2929 minSpapreneur PodcastWhen Your Business Costs You Personal RelationshipsOn today’s episode, we talk about to avoid the case of the f*ck its that sometimes happens with owning a business. Trust us, no matter how successful you’ll face with the f*uck its, so get some perspective. Self-care is so important for the Spapreneur -it’s something we often skip. Relationships can sometimes be a self-care item that…2018-02-0132 minSpapreneur PodcastHow to Handle Inappropriate ClientsOn today’s Spapreneur podcast we’re talking about a hot topic – sexual harassment. There is no industry that doesn’t deal with sexual harassment – but it seems in spa-land we have a different relationship with harassment. We talk about what to do when this happens. Stop and No are complete sentences. No amount of money is…2017-11-1538 minSpapreneur PodcastSpa Horror Stories | A Halloween Special EpisodeHappy Halloween Spapreneurs! We’re sharing some of our ‘horror’ stories with spooky additions thanks to John Bukenas from Audio Editing Solutions. If you have a Spa Horror Story to share let us know hello@spapreneur.com. Things We Talk About The Ghost in the Spa Massage Therapist and the Shaman Captain Compost The Crumudengon and his Wife…2017-10-3135 minSpapreneur PodcastMyths About Working in SpasLynn is still not willing to say absolutely. We’re myth busting in this episode. Seriously we are breaking down the myths that are holding you back from success! On today’s podcast: Lynn is sharing decorating ideas Myth of the “Spa Professional” Myth you must be quiet and listen to massage music Myth of worrying about…2017-10-1041 minSpapreneur PodcastHow we sold $25,000 worth of massages in four days using EmailOn today's Spapreneur podcast: Lynn celebrated her birthday and decided to eat birthday cake while recording this episode. How we're becoming a "grown up" with a new website and app for our clients. So we needed to raise money - and boy did we! Topics Covered: 4 or more membership system The thoughts of free…2017-06-1420 minSpapreneur PodcastValentine’s Day Prep PlanValentine's Day can be an amazing and profitable day for any Spapreneur - so long as you have a Valentine's Day plan. On this episode Lynn and Ramona go through all the things that they personally do to ensure they are ready for all the love and hearts.
Make sure to visit Spapreneur.com for full show notes and links to resources.2017-01-1139 minSpapreneur PodcastHow Do You Control the Treatment RoomWho controls the treatment room you or the client? That is the question Lynn and Ramona discuss on this episode of Spapreneur Podcast. From everything from the temperature to music, the client has a lot of say in their spa appointment. But do you have the skills, language, and backbone required when faced with a…2017-01-0432 minSpapreneur PodcastWhy Every Spapreneur Needs a Business PlanYou got to have a business plan for your spa to succeed. If you don’t have a plan, you need to close your doors or go work for one of those corporate spas. This is the topic for today’s Spapreneur Podcast. Driving factor for many individuals to become part of the spa industry is…2016-11-2817 minSpapreneur PodcastMeet the hosts of the Spapreneur Podcast | Spapreneur 001Summary of the Episode Lynn was in sales for ten years and a top sales person but stressed to the max and for two years she wanted to get out of sales. Then she hurt her back and sought out massage therapy, and she decided to go to massage school. While attending massage school, Lynn…2016-09-2822 min