Shows
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsSparrow Connected's Journey to Becoming One Canada's Best Startup Employers by Forbes“You have to have a culture of empowerment. Employees have to be able to make decisions. If there's a bottleneck, if they always have to go to management before they make a decision or make something right for our customers, you lose something.”
- Chris Izquierdo, CEO, Sparrow Connected
Julie Ford connects with Chris Izquierdo, the CEO of Sparrow Connected, live from Edmonton, Alberta to discuss the company’s recent recognition as one of Canada’s Top Startup Employers.
Chris Izquierdo: https://www.linkedin.com/in/chrisizquierdo/
Julie Ford: https://www.linkedin.co...
2024-04-1615 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsCracking the Code: Internal Communication Obstacles in Diversity, Equality, and Inclusion (DEI)Julie Ford talks to Priya Bates, founder and president of Inner Strength Communication, and Advita Patel, renowned author and speaker and the founder of CommsRebel. Together they talk about building a culture of inclusivity, the challenges of internal communication in fostering diversity, equality, and inclusion (DEI), and why it’s important for internal comms pros to bridge the gap in their knowledge on DEI for effective internal communication and overall success of the organization.
Advita Patel: https://www.linkedin.com/in/advitapatel/
Priya Bates: - https://www.linkedin.com/in/priyabates/
Julie Ford: Julie Ford...
2023-11-0146 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsThe People Effect in Internal Communication: Bridging Technology and Human Communication
"I want to encourage all internal communications professionals to be bold, to look at your data and what you've learned in your campaigns, to try new things, and to put forward a really sound playbook and strategy. And then once you have that firmed up, be courageous about it, be ready to stand for it."
- Nicki Kastellorizios-Lee, IT Communications Manager, Perkins Coie LLP
Julie Ford talks to Nicki Kastellorizios-Lee, a non-traditional communications pro in a traditional industry, with DePaul Double Demon degrees in political science and in information systems. Together, they indulge in...
2023-09-0626 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsDeskless Workforces: Navigating IC Challenges and Seizing Opportunities
“Given the size of the sector, and the number of people we're trying to communicate to on a daily basis, within the healthcare field, who are not sitting at a computer, it's hard to get this group with a quick email. So, there's so much opportunity to think about how we could serve these teams in a better way. Why are we still tolerating things like intranets? Why would we think that people who are doing a job away from a desk, would be using this platform as the primary way to get their updates?”
- Jess...
2023-08-3121 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsNavigating the World of Artificial Intelligence (AI) in Internal Communication
“We're in transformation right at this moment, and everybody is now grappling to get their heads around AI and how it works. My fear is that internal communication professionals will do exactly what we did with the advent of social media. And that is, we kind of waited. It was coming along, and we sat back. We need to be at the forefront and exploring this technology, not fearing it, but exploring it.”
- Adrian Cropley, Founding Director, Center for Strategic Communication Excellence
Julie Ford speaks with Adrian Cropley, a renowned strategic communication expert a...
2023-07-2549 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsKnow Your Value: How IC Brings Incredible Value to Organizations“It's really ironic, sad and infuriating in many ways, that people in the organization who are tasked with helping make sure employees feel valued are not feeling valued themselves. This is a function that ensures employees know and understand what they need to do to succeed in their role. They help drive productivity. It's time to flip the switch to start believing in and demonstrating our value.”
- Alyssa Zeff, Senior Vice President, Davis & Company
Julie Ford speaks with Alyssa, an employee communication, change management and corporate communication professional, about the incredible impact internal communications can hav...
2023-06-0118 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsBridging the Gap: Engaging Deskless Employees in the Modern Workplace"Connecting the dots between company values, employee experiences, and customer experiences is essential to reaching deskless workers and ensuring consistent service delivery."
- Priya Bates, President at Inner Strength Communication Inc.
"Companies must find ways to connect with their deskless workers, understanding their needs and providing relevant information that supports their work."
- Mike Klein, Communication Strategist and Consultant; Founder, #WeLeadComms; Superconnector
Julie Ford talks with Mike Klein and Priya Bates about the challenges and strategies for connecting with deskless workers. They share their insights on the importance of providing relevant infor...
2023-04-1837 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsChanging the Conversation Between Internal Comms and the C-Suite"Internal Communications is a business function. It influences, articulates, and enables corporate strategy, and we must represent it that way."
- Sarah Robertson, President and Founder, Corporate Executive at Prospect Strategies
Julie Ford talks with Sarah Robertson, an award-winning and published corporate executive with over two decades of experience in strategic communications. As President and Founder of Prospect Strategies, Sarah is passionate about helping internal communications professionals elevate their careers and align their work with business outcomes. In this conversation, they discuss the keys to transforming the conversation with the C-Suite and the essential skills need...
2023-04-0423 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsStreamline Your Corporate Communication to Drive Efficiency and Engagement"Communication isn't a broadcast tool anymore. In organizations, it's much more than that. And therefore, as a communication function, we have to define the purpose of our function and make sure that we're doing what we need to do for that business impact to happen."
- Jenni Field, Founder and Director, Business Communications Strategist at Redefining Communications
Julie Ford interviews Jenni Field, an international speaker, author, podcaster, and business communication strategist. Jenni is the founder of Redefining Communications. Her book, "Influential Internal Communication" was published in April 2021. Julie and Jenni discuss what inspired Jenni to pursu...
2023-03-2239 min
PRogress with Jacob RS2:E1: Internal Communication 101 with Mike Klein, MBA, SCMP (he/him)Season 2 of PRogress opens with superconnector and communication strategist and consultant, Mike Klein, MBA, SCMP. This is a deep discussion with insights on the lasting impact of technological transformation and disruption, managing linear change, understanding the two-question survey, research, trust and the true connectedness of organisations, Mike’s internal communication journey, and a nod to the Tottenham Hotspur F.C. (not necessarily in that order!).Mike’s upcoming April 12 Measurement Masterclass: https://changingtheterms.com/masterclass/Check out Sparrow Connected: https://www.sparrowconnected.com/blog/will-internal-comms-win-in-2023-five-key-fireflights-0Follow #WeLeadComms
2023-03-1642 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsEmbracing Creativity, Simplicity and Positivity in #InternalCommunications with Deborah Speed"A big part of communication is maintaining a sense of calm in the middle of the storm, everyone around you is going to get worked up about things going on. Your job as the comms person is to be that steady force amid the storm."
-Deborah Speed, Executive Communications Manager at Intermountain Healthcare
Julie Ford chats with Deborah Speed, an internal communications leader, about her experience and perspectives on everything from what employee engagement is, to keeping internal communications simple, creativity, and the essential skills that helped her reach a leadership level in her career.
2023-01-1836 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsBreaking Down Barriers to Transformative Comms with Erik S. Meyers"We need people within companies bringing people, the employees together, and also more importantly, making sure the leaders aren't off somewhere 50,000 feet up, but really connected to employees."
- Erik S. Meyers, Head of Corporate Communications at Lohmann & Rauscher
Mike Klein chats with Erik S. Meyers, a communications leader with experience in a variety of global companies, about how he has worked to break down barriers within his organizations and create transformative communications practices.
Erik S. Meyers - https://www.linkedin.com/in/erikmeyers1/
Mike Klein - https://www.linkedin.com...
2023-01-1848 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsTaking a Different Approach to #InternalCommunications Strategy with Shan Chatoo“Your role as an internal communicator is to connect your audiences to the bigger picture, to what's important, to the purpose of the organization. And the way you approach your internal comms strategy and the thinking behind it, is going to be slightly different for every organization.”
- Shan Chatoo, Sr Internal Communications Manager at a leading global law firm based in London, England
Julie Ford, Head of Content at Sparrow Connected, chats with Shan, a Communications Warrior who has worked in internal comms in-house and as a consultant for companies of all sizes over 25 year...
2022-11-1715 min
ICON - IC Connected Podcast by Sparrow Connected - Internal CommsIs Your #InternalComms Strategy Ready for Takeoff? Thinking Strategically with Dionne Ligoure and Mike Klein“Corporate communications is in-fact a strategic function with tactical arms for application. It’s not about going to cocktail parties, or writing speeches, it’s actually about honing the narrative of the organization stemming from its strategic objectives,” Dionne Ligoure, Head of Corporate Communications at Caribbean Airlines.
Mike Klein, Founder of #WeLeadComms, chats with Dionne, a true corporate communications leader with two decades of experience, about why internal comms pros need to step up and prove their value in order to be recognized as the strategic leaders they truly are.
Mike Klein
Dionne Ligoure
2022-11-1035 min