Shows
GBN University PodcastChasing Dreams and Working Hard with Chris Rowe | Episode 1105In this episode, host Spencer Clouatre talks with Chris Rowe, the Director of Golf at Whispering Pines Golf Club. They delve into Chris's journey in the golf industry, discussing the importance of hard work, taking risks, and having mentors. Chris shares valuable insights on building a brand, being authentic, and the significance of giving back to the next generation of golf professionals. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your...2025-05-081h 12
GBN University PodcastCultivating Trust with Travis Wehrs | Episode 1104In this episode, Spencer Clouatre interviews Travis Wehrs, the Director of Golf at Boca West Country Club. They discuss Travis's journey from working in a bag room to becoming a head professional, emphasizing the importance of hard work, trust, and lifelong learning. Travis shares insights on leadership, building team trust, creating work-life harmony, and the significance of continual self-improvement. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the...2025-04-141h 03
GBN University PodcastIgniting Passion in Golf with Heather Angell | Episode 1103In this episode, host Spencer Clouatre sits down with Heather Angell, the Director of Instruction at the Golf Club at Fiddler's Creek. Heather shares her journey from playing golf at a collegiate level and then professionally, and eventually transitioning into teaching and coaching. She highlights her passion for teaching, her involvement with PGA HOPE, and her innovative approach to instruction that engages players of all levels. Heather also emphasizes the importance of continuous learning, and touches on her time teaching in the PGM Program at Florida Gulf Coast University. GBN is...2025-03-1750 min
GBN University PodcastLead From Any Seat with Cameron Chhim | Episode 1102In this episode, golf professional Cameron Chhim reflects on his journey and leadership in the golf industry. Cameron, who is an Assistant Golf Professional at Southern Hills Country Club, discusses his early passion for golf inspired by his father, his development through the PGM program at Mississippi State, and how he balances maintaining personal excellence with fostering a strong team environment. The discussion also touches on the importance of effective communication, understanding human nature, and leading from any position within an organization. GBN is the leading private network for today's most successful PGA Professionals. Exclusive e...2025-02-171h 01
GBN University PodcastCapitalizing on Opportunity with Adam Boland | Episode 1101In this episode of the GBN University Podcast, host Spencer Clouatre interviews Adam Boland, President of Sales at Donald Ross Sportswear. Adam shares his journey through a multifaceted career spanning 27 years in the golf and sportswear industries. Originally starting as a PGA professional, he moved into sales, influenced by his family’s background in the sporting goods business. Key highlights include his transition to sales at Donald Ross Sportswear, mentorship experiences at top golf clubs, and his learnings about the backend business operations. Adam discusses the importance of situational awareness, relationship-building, and adapting to market changes, while Spencer re...2025-01-2056 min
GBN University PodcastInsights on Communication and Integrity with Steve Scott | Episode 1011In this episode of the GBN University Podcast, host Spencer Clouatre sits with PGA professional Steve Scott, a well-rounded golf professional, author, broadcaster, and keynote speaker. Spencer highlights Steve's accolades, including his notable sportsmanship during the 1996 U.S. Amateur final against Tiger Woods. They delve into Steve’s background, discussing how early influences shaped his career and his transition from a competitive golfer to a head pro and founder of the Silver Club Golfing Society. The conversation centers around the importance of integrity in golf, with Scott recounting his decisive moment of honesty during a crucial match. They al...2024-11-2654 min
GBN University PodcastUpholding Excellence with Nick Yaun | Episode 1010In this episode of the 'GBN University Podcast' Colonel Retired Spencer Clouatre hosts Nick Yaun, the Head Golf Professional at Century Country Club, to discuss leadership, mentorship, and personal growth. They cover Nick's journey from a small town in New York to his current role, emphasizing the importance of passion, continuous learning, and the concept of commitment. The episode touches on maintaining high standards, handling failure, and building trust. The conversation also highlights the value of human relationships, teamwork, mentorship, and having a supportive partner, concluding with practical advice for aspiring professionals. GBN is...2024-08-061h 24
GBN University PodcastFrom Setbacks to Success with John Mascari | Episode 1009In this episode, Retired Colonel Spencer Clouatre interviews John Mascari, the Director of Golf at Alpine Country Club. They explore John's journey to becoming a prominent golf professional, delving into personal and career challenges, including navigating job interviews. Key themes include leadership, mentorship, continuous improvement, effective communication, and optimism. John emphasizes balancing a demanding career with personal life, mentoring future generations, and the supportive nature of the Alpine Country Club community. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase y...2024-07-091h 10
GBN University PodcastLessons in Golf and Life with Cary Cozby | Episode 1008Explore the impact of golf on this episode of the GBN University Podcast. Special guest, Cary Cozby, Head Golf Professional at Southern Hills Country Club, talks through career insights, personal growth stories, and the importance of creating exceptional experiences for club members. From navigating a successful career in golf to embracing life's challenges, this episode captures Cary’s dedication to self-improvement on and off the course, fostering meaningful relationships, and true healthy competition. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your bu...2024-06-031h 04
GBN University PodcastDriving Team Excellence with Cameron Doan | Episode 1007Gain valuable lessons on effective team building, managing failure, and the impact of self-awareness in leadership in the latest episode of the GBN University Podcast. Delve into the world of the golf industry with insights from Cameron Doan, the Director of Golf at Preston Trail Golf Club. Learn about the significance of leadership, teamwork, and personal development in the golf industry. Discover key topics such as creating successful teams, fostering a culture of genuine care and mutual support, and continuous personal and professional growth. GBN is the leading private network for today's most successful...2024-05-031h 04
GBN University PodcastFeedback and Forward Thinking with Scott Paris | Episode 1006In this episode, Col (R) Spencer Clouatre, PhD talks with Chief Operating Officer and Director of Golf at Plainfield Country Club, Scott Paris. This episode touches on the importance of hospitality and culture, measuring feedback from members, the significance of recon and intelligence in decision-making, and the value of creating an environment where employees feel comfortable sharing ideas. Scott talks through the unique career opportunities available in the golf industry for younger individuals and stresses the importance of remaining curious, putting in effort, and owning mistakes to drive success. GBN is the leading private network for today's...2024-04-0856 min
GBN University PodcastS10 EP05: Becoming Great | Col (R) Spencer Clouatre and Jason PrendergastIn this episode of "Getting Better Now," Col (R) Spencer Clouatre engages in a dynamic conversation with Jason Prendergast about the journey of being dream driven and supporting others in achieving their aspirations. Jason shares his personal experiences and insights, guiding listeners through the multifaceted process of chasing a dream with numerous goals and milestones. Drawing from his own career path, Jason illuminates the challenges and triumphs encountered along the way, offering practical advice for navigating the pursuit of one's dreams while aiding others in theirs. The discussion underscores the significance of perseverance and dedication in the face of...2024-03-141h 02GBN University PodcastS10 EP04: Becoming a Leader | Col (R) Spencer Clouatre and Tom WildenhausIn this episode of “Getting Better Now” Col (R) Spencer Clouatre sits down with Tom Wildenhaus to discuss effective leadership in the golf industry. Drawing from personal experience and offering insights aimed at helping listeners understand the core principles of leadership. Tom emphasizes the importance of fostering a culture of excellence and continuous improvement within the industry. He provides actionable advice and lessons learned from his 40-year career sharing valuable guidance to aspiring leaders. Touching on parallels between military leadership philosophies and effective organizational management, and highlighting the balance between delegation and micromanagement. Tom stresses the importance of cultivating a cu...2024-02-1549 minGBN University PodcastS10 EP03: Brain Biology and Buy-In (2 of 2) | COL (R) Spencer Clouatre, PhD with CW Canfield, PGAHow do you gain buy-in when managing a large, organization-wide change? In this compelling continuation of the interview with CW Canfield from S10 EP02, Spencer talks about the mechanisms of appealing to logic and data, as well as being a leader who inspires your team to follow, even when the path is uncharted, rocky, or takes an unexpected turn. Great leaders apply the key mechanisms of psychology and rely on their team to make informed, sound decisions. Keep listening on for more practical applications of the principles of economics and leadership in your life and career. GBN...2024-01-0531 minGBN University PodcastS10 EP02: Teamwork & Trust (1 of 2) | COL Spencer Clouatre, PhD with CW Canfield, PGAWhen change is on the horizon, what helps you weather the hurricanes and unexpected hurdles that sometimes cross your path? In this episode, Spencer and CW, both West Point graduates, cover the key elements that motivate staff to optimize scarce resources and navigate uncertainty with sound decision-making. What role does empathy and cooperation play in executing the master plan? Check back soon for the second portion of this compelling discussion.GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your...2023-10-2736 min
GBN University PodcastS10 EP01: Hooked on a Feeling | COL Spencer Clouatre, PhD with Phil Owenby, PGAHow do hospitality, golf, and leadership intersect? In this episode, Spencer and Phil Owenby discuss the nuances of creating a memorable customer experience that keeps people coming back time and time again, while remaining engaged with every member of your staff and making the most of the scarce resources we sometimes all face. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in G...2023-09-1845 min
GBN University PodcastS9 EP01: The Learning Leader | Ryan HawkGBN University has launched the Leadership Accelerator program, the only leadership program developed by Golf Professionals FOR Golf Professionals. Registration is open to any PGA Professional or Associate but space is limited! Go to https://golfbusinessnetwork.com/gbnu/leadership-accelerator/ for more info and to grab your spot!Ryan Hawk is the host of The Learning Leader podcast, one of the most popular leadership shows in the world, and is now a best-selling author of two books, “Welcome to Management” and “The Pursuit of Excellence”. I’ve been a fan of Ryan’s for a long ti...2022-10-2452 min
GBN University PodcastS8 EP 06: A Masterclass in "How Leaders Lead" | David NovakAre you looking to hire team members on your golf staff? GBN's Recruiting Services make hiring easier with our best in class network of Golf Professionals that helps you reach deep into the market to locate your next staff member.Go to www.golfbusinessnetwork.com/recruiting to get started and get ahead of the competition.If you’ve been listening for a while, you’ve come to understand how important I believe leadership is to being a successful PGA Professional. In these times of low retent...2022-09-1357 min
GBN University PodcastS8 EP 05: "Leadership and LIV" | Seth Waugh, CEO PGA of America, Part TwoAre you looking to hire team members on your golf staff? GBN's Recruiting Services make hiring easier with our best in class network of Golf Professionals that helps you reach deep into the market to locate your next staff member.Go to www.golfbusinessnetwork.com/recruiting to get started and get ahead of the competition.Welcome back for part two of my conversation with Seth Waugh, the CEO of the PGA of America. In part one we focused on a critically im...2022-08-2923 min
GBN University PodcastS8 EP 04: "Owning" the Problem...and the Solution | Jay Karen, CEO, NGCOAAre you looking to hire team members on your golf staff? GBN's Recruiting Services make hiring easier with our best in class network of Golf Professionals that helps you reach deep into the market to locate your next staff member.Go to www.golfbusinessnetwork.com/recruiting to get started and get ahead of the competition.In this season of Getting Better Now, we’ve talked a lot about the state of the golf industry. We heard from the Golf Professionals when we highlighted “The Club Pro Crisis” in Episode 01 of this...2022-08-1557 min
GBN University PodcastS8 EP 03: Maximizing the Member Experience | Shep Hyken, Customer Service ExpertAre you looking to hire team members on your golf staff? GBN's Recruiting Services make hiring easier with our best in class network of Golf Professionals that helps you reach deep into the market to locate your next staff member.Go to www.golfbusinessnetwork.com/recruiting to get started and get ahead of the competition.Most of you listening to this are working at golf clubs that are busier than they have been in a long, long time. Maybe even busier than ever before. Rounds of golf are high and membership rosters are ful...2022-08-0138 minGBN University PodcastS8 EP 02 | It's Supply and Demand | Seth Waugh, CEO PGA of AmericaAre you looking to hire team members on your golf staff? GBN's Recruiting Services make hiring easier with our best in class network of Golf Professionals that helps you reach deep into the market to locate your next staff member.Go to www.golfbusinessnetwork.com/recruiting to get started and get ahead of the competition.Seth Waugh came to the PGA of America after a highly successful career on Wall Street and most recently as the CEO of Deutsche Bank Americas. His love for golf and respect for the Professionals that power the game were the dr...2022-07-1134 min
GBN University PodcastS8 EP 01 | The Club Pro Crisis | Shane Ryan, Golf DigestThis episode is brought to you by GBN University. GBNU is where today's PGA Professionals come to grow their skills, advance their careers, and increase their bottom lines. Go to www.golfbusinessnetwork.com/gbnu for more info.Welcome to Season Eight of the Getting Better Now podcast!We kick things off with an important conversation about a topic you’re all too familiar with. There probably isn’t anyone listening that didn’t either read or hear about the Golf Digest article “The Club Pro Crisis”, published earlier this spring. Author Shane Ryan dove deep into the perso...2022-06-2745 minGBN University PodcastS7 EP 06: Change Your Role to Increase Your Income & Grow Your Bottom LineOne thing we could probably all agree on is that traditionally the golf industry is pretty resistant to change. Look at the way we staff our golf operations with a Head Professional and X number of Assistants. That’s been the model for as long as anybody can remember. Add to that the scope of the job for everyone on the staff from teaching some, running events, doing some merchandising, etc. It’s been the same for a long time. As we know we’re either in or approaching a crisis in the golf business. We need more Golf P...2022-04-0434 minGBN University PodcastS7 EP 05: Retaining Golfers...and Golf Professionals | Don Rea, PGA SecretaryIt’s not often that we get to hear a conversation on the issues facing our industry directly from the leaders at the PGA of America. In the summer of 2021 I had the opportunity to record a conversation with Don Rea, the current Secretary of the PGA, and feel this conversation was definitely worthy of releasing again. This was a wide ranging discussion that covered the challenges of recruiting in our industry today as well as goal setting for your future, while profiling Don’s unique rise through the industry to one of the most influential positions in gol...2022-03-2146 minGBN University PodcastS7 EP 04: Your Five Choices | John Kennedy, PGAFor close to half a century as a PGA Professional, John Kennedy has supported, coached, and mentored people for a living. Whether it was his team of Assistant Professionals and other staff at the famed West Chester Country Club where he spent 26 years as the Director of Golf , the students he loved to help on the lesson tee, or bringing the game of golf to military veterans, he’s used his role as a PGA Professional to enrich the lives of others by helping them improve in both golf and life. Along the way he was recognized by t...2022-03-0756 minGBN University PodcastS7 EP 03: Recruiting Strategies for Today's Labor Market | Tyler BloomWhether it was managing golf course operations as a Superintendent or now heading his own consultant and search firm, Tyler Bloom has always been a problem solver. After working at some of the top clubs in the country as an Assistant Superintendent, Tyler landed his own job as a Golf Course Superintendent and spearheaded some innovative ways to address the challenges of recruiting and retaining people to his team. And now in the nearly two years since he left his position to start his own business, Tyler Bloom Consulting, he’s quickly becoming a go-to resource in the...2022-02-2244 minGBN University PodcastS7 EP 02: Your Message, Your Story, Your Brand | Kraig KannThis episode is brought to you by GBN University, powered by Golf Business Network. GBNU is where leading PGA Professionals come to improve their skills, build their careers, and increase their impact. Go to www.golfbusinessnetwork.com/gbnuniversity for more info. The last time we heard from Kraig Kann on the Getting Better Now podcast, he was giving a keynote (or as he tells us he doesn’t do keynotes, he does experiences) at the Golf Business Network annual members meeting in late January 2020. So much has changed since we sat there...2022-02-0751 min
GBN University PodcastS7 EP 01: How to Create a World Class Experience | Dennis Satyshur, Caves ValleyThis episode is brought to you by GBN University, powered by Golf Business Network. GBNU is where leading PGA Professionals come to improve their skills, build their careers, and increase their impact. Go to www.golfbusinessnetwork.com/gbnuniversity for more info. Whenever you hear anyone talk about Caves Valley Golf Club, the first thing they’ll mention is the “experience”. From the moment you arrive throughout your round and after, the emphasis is on creating a lasting memory that few other clubs can match. And th...2022-01-241h 05
GBN University PodcastS6 EP 03: Your Opportunities in Crisis w/ John Eades, CEO LearnLoftIf you’re in a leadership role, there’s no doubt the spotlight has been shined on you to respond appropriately for all of the people that you impact. How should a good leader respond?What if you’re not in a leadership role yet but are hoping to be in one someday soon? Are there lessons you can learn from this crisis? Where can you focus so that when it’s your turn to respond, you have the answers?Thanks to our guest, Leadership Expert John Eades, we get the answers to these questions and more. ...2020-04-2142 min
GBN University PodcastS6 EP 02: Successes, Failures & Finding Your Passion w/ The Golf Guru, Jason SuttonIn this episode we're joined by Jason Sutton, aka “The Golf Guru”, who is the Director of Instruction at Carmel Country Club in North Carolina and the host of the appropriately titled podcast, “The Golf Guru” show. But long before Jason was putting out 90+ episodes of his show, he was building a following online and developing his own brand, which as we talk about, has paid major dividends. He’s a personal development junkie and as we walk through his story, we find out how his commitment to learning and growing inside and outside of golf has led him to t...2020-03-2350 min