Shows
Care CEO Success Stories PodcastHow and when to centralise your care home operations teamIn this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR talks with Dr. Bikram Choudary, Managing Director of Silvercrest Care Homes, who operate five care homes across South Wales. His journey into the care sector is rooted in his family, as his parents established the first purpose-built care home in the Rhondda Valleys, which remains part of the Silvercrest group today. While his family built the foundation, Dr. Choudary forged a career as a GP with a specialist interest in cardiology, having studied medicine and trained in cardiac surgery...
2025-11-1328 min
Care CEO Success Stories PodcastHow I Mentor And Recruit And Retain Care Home ManagersIn this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR talks with Harry Surdhar, co-founder of three nursing and dementia care homes, a journey he began in 2001. His career in the care sector spans over 24 years, and is currently in the process of building a fourth care home. Harry's unique approach to his business is centred on the belief that a successful care home is built on a foundation of compassionate, well-trained staff, and that a strong internal culture is the key to longevity and reputation. He...
2025-10-0627 min
Care CEO Success Stories PodcastWhat I've Learned About Recruitment And Retention From 26 years In CareAmar Marjara is the CEO of Peterborough Care, a family-run care group operating five care homes in and around Peterborough. His journey in care began in 1999 when he stepped into the business founded by his mother, Sumeet Marjara, a former NHS nurse and one of the early pioneers of private elderly care. Inspired by her ethos and commitment, Amar has carried that legacy forward, evolving the company while staying true to its values. Under Amar's leadership, Peterborough Care has achieved exceptional staff retention, with his shortest-serving manager having been with the company for t...
2025-09-2921 min
Care CEO Success Stories PodcastWhy culture is everything for a care home providerIn this episode of the Care CEO Success Stories podcast, Adam James of Springup PR talks with Claire Rintoul, CEO of Sheffcare — a Sheffield-based charity running nine care homes and two care centres. Claire brings over four years of leadership at Sheffcare having previously led several charitable organisations. Sheffcare supports around 1,000 people annually, delivering care for older adults in Sheffield. Before entering adult social care, Claire worked in the broader charity world.Stepping into social care, she encountered a "hierarchical and closed" culture — one she set out to transform. Her mission...
2025-09-2219 min
Care CEO Success Stories PodcastHow I Continue To Grow An Established Care Home ProviderIn this episode of the Care CEO Success Stories podcast, Adam James of Springup PR speaks to Joanne Balmer, CEO of Oakland Care, who was recognised nationally when she was awarded the British Empire Medal in 2021 for her services during the COVID-19 pandemic. Having started her journey in the care sector at the age of 16, Joanne has dedicated her career to improving the lives of residents and care professionals alike. Over the past five and a half years, she has led the transformation of Oakland Care from a group of three homes to a thriving o...
2025-08-1123 min
Care CEO Success Stories PodcastHow I Build Care Teams That Deliver Outstanding CareIn this episode of Care CEO Success Stories Podcast, Adam James of Springup PR interviews Geoffrey Cox, founder of Southern Healthcare, a family-run nursing home provider based in the southwest of England. Since founding the company in 2001, Geoffrey has overseen the development and management of four nursing homes—three of which have earned an "Outstanding" rating from the Care Quality Commission (CQC). Originally a solicitor, Geoffrey transitioned into the care sector after 25 years in law and the sale of his legal practice. His early experience in the industry was marked by challenges and steep...
2025-07-2138 min
Care CEO Success Stories PodcastHow care homes can prevent hospital admissionsIn this episode of Care CEO Success Stories Podcast, Adam James of Springup PR speaks with Nichola Stefanou, Chief Executive Officer of Healthcare Management Trust (HMT), a charitable organisation that operates six care homes across the UK. Her professional journey began as a clinician, specifically a podiatrist, and has worked in the NHS, acute hospitals, housing with integrated clinical services, and care home management while remaining clinically registered to maintain a connection to frontline healthcare. Since joining HMT, Nichola has led a significant transformation of the organisation, aligning its mission with a social purpose that...
2025-07-1527 min
Care CEO Success Stories PodcastHow I overcome challenges of running 7 care homes in one county! In this episode of the Care CEO Success Stories Podcast, Adam James of Springup PR speaks with David Poxton, Director of Ashmere Derbyshire, a family-run group of care homes operating seven homes in Derbyshire. Representing the third generation of leadership in the business, David grew up in and around the homes, helping out during school holidays and learning the ropes in a hands-on environment and transitioned to full-time involvement in 2002. Under David's leadership, Ashmere Derbyshire has prioritised quality, continuity, and personal connection in care. His decision to keep all homes within an hour's...
2025-06-1025 min
Care CEO Success Stories PodcastI launched my first care home 3 months before Covid! And launched 3 more soon after!In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR talks with Haris Khan, founder and CEO of Curaa Group which operates four care homes across the South and South West of England. His journey into care began in 2019, just three months before Covid-19 struck. Despite the challenges posed by the pandemic, he expanded from one to four homes within four years. Khan spent over a decade in banking, working both in Canada and London, gaining valuable experience but left the industry in 2015. His transition to entrepreneurship in...
2025-05-0126 min
Care CEO Success Stories PodcastWhat is the "household model" of care? And why your care provider should implement it! In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR talks with Helen Jones, CEO of Allegra Care, a care home provider with adheres to a "household model" of care. Originally from Australia, Helen began her career in 1998 after transitioning from a background in international rescue and national roadside assistance. Helen has held leadership positions with private providers, church and charitable groups, and community-owned organisations, overseeing 100 nursing homes, 20-30 retirement villages, and 55,000 home care clients. Drawing from her research and international travel, Helen developed the "household model" of care...
2025-04-2136 min
Care CEO Success Stories PodcastHow to (consistently) be recognized as a top medium-sized care home provider! In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR interviews Amanda Scott, CEO of Forest Healthcare, which operates 13 care homes across London and the Southeast of England. Amanda has been leading the company for over six years, working to improve both the quality of care and the culture within the organisation. Under her leadership, Forest Healthcare has become a model for how to consistently achieve top-tier care ratings, earning recognition as one of the top 20 care home providers through carehome.co.uk for six years running. Her approach...
2025-04-1631 minCare CEO Success Stories PodcastHOW I BALANCE AFFORDABILITY WITH QUALITY FOR MY CARE GROUP In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR speaks with Dr. Vishen Ramkisson, a seasoned healthcare professional and entrepreneur, deeply rooted in his community as a practicing NHS GP for over 22 years. Throughout his career, he has remained closely connected to the local area, working mere meters from where he resides. His dedication to patient care has made him a familiar face in his neighbourhood and this strong community bond has been integral to his professional journey. In addition to his role as a GP, Dr. Ramkisson...
2025-04-1121 min
Care CEO Success Stories PodcastHow Social Care Can Help People With Autism ThriveIn this episode of the Care CEO Success Stories Podcast, Adam James of Spring PR talks with Rebekah Cresswell, CEO of the Priory Group, the UK's leading independent provider of mental healthcare and adult social care, supporting 26,000 people a year. Rebekah, who trained as a nurse and worked in the NHS for 14 years, has a son who is autistic with ADHD, and witnessed first-hand what difficulties are faced by people with her son'scondition. Rebekah discusses the challenges faced by people with complex needs in care settings and the strategies she employs to improve care based...
2025-03-1727 min
Care CEO Success Stories PodcastWhy My Vision Is "Continuity Of Care" – And What This MeansIn this episode of the Care CEO Success Stories Podcast, host Adam James of Springup PR, interviews Adam Hutchison, CEO of Belmont Healthcare which operates five care homes across the South East and provides community care services in the West Midlands. Adam began his journey into social care 12 years ago when he worked in a 25-bed care home operated by his father. Predominantly based in Kent, Sussex, Belmont Healthcare has made a number of new acquisitions over the last few years. A trustee of the Care Workers Charit, Adam discusses his vision on "...
2025-02-0429 min
Care CEO Success Stories PodcastHOW DIGITAL CARE PLATFORMS WILL CHANGE FROM 2025 AND BEYONDIn this episode of the Care CEO Success Stories Podcast, Adam James of Springup PR talks with Johan Jardevall, CEO of Person Centred Software (PCS), a digital care management platform. With more than 25 years of experience in software, Johan has worked with consultancies, systems integrators, and technology vendors in roles ranging from transformation consultancy, design and development management. Johan has a strong track record of achieving rapid growth. Johan previously worked for global digital consultancy Valtech in the UK where he founded and grew the agency to become recognised within the NMA top 100 UK digital...
2025-02-0322 minCare CEO Success Stories PodcastHow I Bought An "Inadequate" Care Home – And Turned It AroundIn this episode of the Care CEO Success Stories podcast host Adam James of Springup PR speaks to Tushar Shah, Co-founder of Centrum Care Homes care provider. Tushar has a unique background in transforming care homes and expanding care services across South Devon. With experience in both domiciliary and residential care, he brings insight into effective turnarounds, fostering strong team culture, and elevating care standards. In this episode, Tushar shares his journey of taking over a failing care home overcoming operational and logistical challenges and establishing a care model that prioritises quality and...
2025-01-1526 minCare CEO Success Stories PodcastHow I helped lead a management team buyout of a 11-care home group's operationsIn this episode of the Care CEO Success Stories, Adam James of Springup PR talks with Laura Taylor, CEO of Berkley Care, which operates 12 luxury care homes across eight counties in England. Laura joined Berkley in 2021, became CEO in September 2023, and in March 2024 helped lead a management team buyout of operations from Clariane, a European health care provider. Laura has worked in health and social care throughout her entire career and in this episode she shares the story of her life working in care and offers her advice on management buyouts drawing on her own...
2025-01-1032 min
Care CEO Success Stories PodcastThe "values" of a care provider are one thing – but its teams behaviours are another!In this episode, of the Care CEO Success Stories podcast, host Adam James of Springup PR, interviews Larry Grady, Chief Executive of Purley Park Trust that supports adults with learning disabilities. Larry shares insights from his extensive experience in social care, highlighting the critical difference between stated values and the behaviours that underpin them. He emphasises that the real impact of care comes from personal interactions and the attitudes of staff rather than just the organisation's mission statement. Larry discusses the significance of creating a culture where behaviours are continuously observed, learned from, a...
2025-01-0725 min
Care CEO Success Stories PodcastHow I create a valuable multi-home care operatorIn this episode of Care CEO Success Stories, Adam James of Springup PR talks with Nigel Denny, Chair and Chief Executive of Ashberry Healthcare, which has seven care homes across England and Wales. Nigel joined the company in 2016 from hospitality where he worked for hotel-chain Stakkis. Stakkis's founder was in need of finding care for his mother and struggled to find anything appropriate so Nigel toured around 200 homes in Scotland to find suitable sites to launch some care homes. In this episode, Nigel shares the story of his journey, the challenges he has...
2025-01-0337 min
Care CEO Success Stories PodcastHow to enhance quality of care for 17,000 elderly including residents at 75 care homesIn this episode, of the Care CEO Success Stories podcast, host Adam James of Springup PR, speaks with Sam Monaghan, CEO of Methodist Homes, that manages 75 care homes across England and Wales, supporting 17,000 elderly people. Sam shares insights on enhancing the quality of care and life for residents, emphasising person-centred and relationship-centred care approaches. He highlights the Engaging Leaders Program, which fosters a coaching style of management, empowering staff to build relationships with residents. Sam discusses initiatives like music therapy for residents living with dementia and the role of chaplains in providing spiritual s...
2024-11-0428 minCare CEO Success Stories PodcastHow I Support Care Home Managers To Achieve Outstanding CQC RatingsIn this episode of the care CEO Success Stories podcast, host Adam James of Spring PR speaks to Keith Mills, Managing Director of Doveleigh Care, a group of four care homes in East Devon, including three rated "Outstanding" by the Care Quality Commission (CQC). Keith, a former Royal Marine captain, shares his journey from acquiring his first care home in 1996 to building an organisation renowned for its quality of care with one of Doveleigh's homes achieving "Outstanding" in all five inspection categories twice in a row. Keith discusses the keys to supporting care home managers...
2024-11-0428 min
Care CEO Success Stories PodcastWhat I learnt from the care sector BEFORE setting up a 2-care home providerIn this episode, of the Care CEO Success Stories podcast, host Adam James of Springup PR, speaks to Andrew Long, the founder of Adore Care Homes, which operates two purpose-built care homes in Yorkshire. Andrew shares his journey in the care sector, beginning in 1996 and transitioning from estate agency to managing care facilities. He emphasises the importance of providing high-quality, purpose-built environments that enhance the quality of life for residents. Andrew discusses the significance of governance in care homes, outlining how effective management systems ensure both resident enjoyment and adherence to regulations.
2024-11-0424 min
Care CEO Success Stories PodcastInternal awards are vital for engaging my care teamsIn this episode off the Care CEO Success Stories podcast, Sam Hawker, managing director of AbleCare Homes discusses the significance of internal awards in enhancing workplace culture and employee motivation. Sam provides tips on how your care provider can use the power of internal awards, including: • Placing an emphasis on a "supportive and positive" work environment. • The role of internal awards in recognising employee contributions and achievements. • The differences between internal and external awards, highlighting the benefits of internal recognition. • How the nomination and selection process for internal awards work. • Pub...
2024-11-0422 min
Care CEO Success Stories PodcastHow I Build Successful Care Teams For Multi-Home Care OperatorsIn this episode of the Care CEO Success Stories podcast, Adam James from Springup PR talks to Robert Kilgour, founder in 1988 of Four Seasons Healthcare, who later founder of Renaissance Care in 2004. Renaissance Care operates 17 care home in Scotland. Robert shares his insights on building successful care teams for multi-home care operators, highlighting the importance of effective senior management, financial and operational systems, and the use of technology. He emphasises the need to invest in senior management ahead of acquisitions and the benefits of flexible working arrangements. Robert also reflects on his journey...
2024-09-3036 min
Adapt or Die"The Tech industry needs to mature" - Santosh Kotnis, CEO @ SpringUp LabsSantosh Kotnis is the founder and CEO of SpringUp Labs, a team of over 70 Data Engineers that provides clients not outsourcing or offshoring, but a dedicated Offshore Office.
SpringUp Labs works with worldwide clients and in just a few years has expanded from India to having dedicated offices in Germany and the UK.
Connect with Santosh:
LinkedIn: https://www.linkedin.com/in/santoshkotnis/
SpringUp Labs: https://springuplabs.com/
2024-09-2852 min
The Care Leaders Network PodcastGetting ongoing positive PR for your care homes | Adam James, Springup PR | 046In this episode of the Care Leaders Network podcast, Simon Parker speaks with Adam James, the founder of Springup PR, about getting ongoing PR for your care homes. Hosted on Acast. See acast.com/privacy for more information.
2024-08-2744 min
Care CEO Success Stories PodcastHow - as I CEO - I lead my care homes by example to create a positive team cultureIn this episode of the Care CEO Success Stories podcast, Adam James of Springup PR speaks with Kevin Humphrys, CEO of the Oakland Care Group, which includes Oakland Courts and Oakland Grange in West Sussex. Kevin is also the director of the West Sussex Partners in Care. Kevin discusses the importance of leading by example, particularly in creating and sustaining a positive culture within care teams. He shares his journey into social care, emphasising how diverse experiences have shaped his leadership style. Kevin also highlights the significance of being approachable, actively p...
2024-08-0521 min
Care CEO Success Stories PodcastHow I made my charity care home commercially viable This episode of the Care CEO Success Stories podcast features Karen Miller, CEO of Broughton House Veterans Care Village in Salford which specialises in care for service men and women and their families. Having served as an Army officer for ten years, Karen spent the next 15 years in the acute independent care sector, managing hospitals and diagnostic centres across the UK and the Middle East. After brief "retirement" at her Snowdonia smallholding Karen began speaking at Broughton House on a voluntary basis before becoming CEO in 2020. In conversation with host Adam James of...
2024-07-1824 minCare CEO Success Stories PodcastHow I improve care home relationships with their local authorityThis episode of the Care CEO Success Stories podcast features Samir Patel, owner of Oaklands Rest Home and head of operations at two-care home provider Manucourt. Samir is also Executive Board Member of Hampshire Care Association. In conversation with Adam James of Springup PR, Samir shares his knowledge on the importance of building and maintaining strong ties between care providers and local authorities. Focusing on developing strong relationships which are mutually beneficial, Samir draws on his years of experience to explain how your care home provider can forge stronger ties with the local...
2024-06-2022 min
Care CEO Success Stories PodcastI went undercover in a home care agency This episode of the Care CEO Success Stories podcast features Charles Cross, CEO Of Anglian Care and Ashley Care home care agencies, as well as the co-founder of Emma.ai. Charles explains why he chose to take on the challenge of turning around Ashley Care which was rated inadequate by the CQC and how he turned it around by going undercover to assess the issues first hand. Charles explains how through consultations and digitalising the existing paper-based system he was able to transform the company. In this episode, Charles outlines the processes he...
2024-05-2239 min
Care CEO Success Stories PodcastHow I Turn Around Failing Care HomesIn this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR speaks to Lucy Corner, Managing Director of Cornerstone Care Solutions. Lucy, a dual registered nurse with a background in the NHS, unravels the nuances of reviving care homes on the brink of failure through her extensive background in nursing and her proficiency in transforming struggling homes Lucy provides invaluable insights for care providers seeking operational and financial success including: • Lucy's journey from managing nursing homes to establishing Cornerstone Care Solutions as well as how she found that she ha...
2024-05-2121 min
Care CEO Success Stories PodcastHow I built an outstanding care home - and you can too This episode of the Care CEO Success Story podcast features Zoe Fry OBE, founding director of The Outstanding Society, who discusses her journey in social care, from a care assistant at age 13, becoming a nurse, and eventually purchasing and operating her own home, Valerie Manor, in West Sussex. Zoe created a culture focused on high standards of care, empowering staff, and making them feel valued. This led to happy staff, happy residents, and glowing CQC ratings. Zoe outlines her success in being very hands-on as a manager and owner, leading by example, fostering t...
2024-04-1218 min
Care CEO Success Stories PodcastWhat's the care sector outlook for 2024? And how can you position yourself for success This episode of the Care CEO Success Stories podcast features Tom Hartley, managing director of Carterwood, which represents 85% of the top 20 UK care providers in their efforts to grow their business through market and data analysis. On the episode we discuss the outlook for care providers in 2024 - with some operators trading well while others are struggling with squeezed margins and the key factors behind this polarisation being exposure to self-pay residents, staff recruitment success, and location. Tom outlines how his analysis shows occupancy should stabilise in 2024 but a change in government and regulations could...
2024-04-1220 min
Care CEO Success Stories PodcastHow to run a successful care group AND a charity…In this episode of the Care CEO Success Stories podcast, Adam James talks with Shaleeza Hasham, Director of CHD Living and CEO/Founder of the Adopt A Grandparent charity. Shaleeza shares her inspiring journey, detailing the origin of her family's care business and the creation of Adopt A Grandparent which combats loneliness by connecting volunteers with older adults. In the episode Shaleeza: Recounts her family's immigrant journey to the UK, highlighting how her parents, refugees in the late '70s, established a care business, CHD Living, driven by a desire to give back to...
2024-04-1224 min
Care CEO Success Stories PodcastStudying the CQC Can Get You An Outstanding Care Home This episode of the Care CEO Success Stories podcast features Issac Theophilos, owner of care consultancy Outstanding Care Homes having himself run an "outstanding" care home. Issac shares how care home managers can achieve an outstanding CQC rating through leadership and culture, a coherent vision for improvement, studying CQC criteria and staff empowerment. Issac discusses what practical steps you can take to implement a winning culture at your care provider and the importance of continual learning in achieving that outstanding rating. In this episode Isaac shares his wealth of experience and his tips...
2024-04-1224 min
Care CEO Success Stories PodcastWhy care home design is essential, including for people with dementiaIn this episode of the Care CEO Success Stories podcast, Ameet Kotecha, founder of Boutique Care Homes, discusses how care home design is vital for quality care provision. Ameet shares insights into his 20 years of experience in designing, developing, and operating care homes. He emphasises the importance of good design in enhancing residents' lives, especially those living with dementia. Ameet discusses design elements such as signs, lighting, colour palettes, and outdoor spaces, highlighting their impact on residents' well-being. He also touches upon the differences in design between residential and dementia care...
2024-04-1221 min
The Numinous PodcastTNP225 10th Anniversary Episode! 3 Secrets + Thoughts on the Mysteries of LifeLooking back and looking forward, standing on threshold with a full decade of The Numinous Podcast behind me, I share 10 Qualities of Leadership, 3 secrets about the show, plus a bonus secret and another extra special bonus secret, a clip of my favourite 15 minutes out of the 10,000+ minutes of the show, and I cry a few times, of course.
So it's a pretty full episode with a good dose of edu-tainment!
Thank you so much for your support over the years.
Mentioned in this episode:
Barefoot doctors
Mirabella P...
2024-03-3141 minThe Care Leaders Network PodcastHow a Care Organisation used digital marketing to fill 47% more beds | Adam James, Springup PR | 036In this episode of the Care Leaders Network Podcast, Simon Parker discusses digital marketing with Adam James.Adam is the founder of Springup PR, and is an expert on the digital marketing scene in Social Care. Hosted on Acast. See acast.com/privacy for more information.
2023-11-2224 min
Care CEO Success Stories PodcastHow We Build And Design Care Homes With Optimum Experiences For Residents And Staff This episode of the Care CEO Success Stories podcast discusses how care providers can design homes that are optimised for both residents and staff. My guest is Avnish Goyal, chair of Hallmark Care, which was founded 27 years ago and operates 20 homes across England. Avnish is also CEO of Savista Developments and Santhem Residences, a retirement living venture in Sheffield.
2023-11-0228 min
Care CEO Success Stories PodcastHow I Launched The Fastest Growing Specialist Care Start-Up This episode of the Care CEO Success Stories podcast features Johann van Zyl, CEO of Cornerstone Healthcare, the UK's fastest growing specialist care start-up. Johann's passion for healthcare and deep love for working with and leading people led Johann to discovering his calling in the sector. Cornerstone Healthcare operates three specialist nursing homes in the south of England, with two more due to open in the south west in early 2024. Under Johann's leadership, the company has received numerous awards, including the prestigious Health Investor 'Complex Care Provider of the Year' in 2020...
2023-10-0537 min
JAM Joe and Michelle's Dance PodcastJAM with Shana SimmonsSend us a textWe loved talking all things dance with Shana Simmons! Jam Fam, we hope you enjoy this episode as much as we did.Shana Simmons BA DANCE Point Park University 2003 (Pittsburgh)MA Choreography Trinity Laban Conservatoire of Music & Dance 2009 (London)New York City:Simmons lived in New York City for four and a half years and performed with choreographers such as Noemie Lafrance "Agora", Alexandra Beller, Tomé Cousin, bigGRITS dance co, Debra Wanner/ Amy Larimer, Amanda Drozer, and was a company mem...
2023-09-0456 min
Care CEO Success Stories PodcastWhy I As A Care CEO Believe In Showing Vulnerability This episode of the Care CEO Success Stories podcast features Samantha Crawley, CEO of Bracebridge Care, a provider focused on creating care homes that provide exceptional living and working environments. Samantha is dedicated to building a culture of excellence and ensuring that care homes become places people are proud to be a part of. With over 25 years of experience in the care sector, Samantha has been a strong advocate for vulnerability in leadership, believing that leaders should "stay real" and admit when they don't have all the answers. Samantha emphasises the importance of...
2023-08-0723 min
Care CEO Success Stories PodcastHow To Deliver Great Social And Clinical Outcomes For Residents In 42 Homes This episode of the Care CEO Success Stories podcast features Helen Baxendale, Clinical Director at Exemplar Healthcare. Helen is a registered nurse with a background in the NHS and social care and has worked in various roles within the care home sector, including nurse, deputy manager, home manager, and operational management. She worked for Bupa for 10 years, eventually becoming an ops director, before returning to her nursing clinical roots. Five years ago, Helen joined Exemplar Healthcare as the clinical director, focusing on caring for people with complex needs. In this episode...
2023-08-0326 minThe Care Leaders Network PodcastDramatically increasing occupancy using digital marketing | Adam James, Springup PR | 028Digital marketing can produce impressive results when deployed effectively but many operators are unsure of how best to use the various tools available.Here, Adam James, of Springup PR, talks to Simon Parker about how to use digital marketing to power up your business. Adam uses the example of a care business that was facing closure due to low vacancy rates but, with the help of the Spring Up team, turned things around in just three short months. Hosted on Acast. See acast.com/privacy for more information.
2023-08-0328 min
Care CEO Success Stories PodcastHow To Unite The Cultures Of Different Care Providers Into One This episode of the Care CEO Success Stories podcast features John Godden, MBE, CEO of Salutem Care and Education, a leading provider of care and education services. With a strong passion for improving the lives of others, John has dedicated his career to making a meaningful impact in the healthcare and education sectors, and was awarded an MBE for services to the care sector during the COVID-19 pandemic. John's leadership has been instrumental in shaping Salutem Care and Education into a provider focusing on a person-centred approach and commitment to promoting independence, choice, and dignity...
2023-08-0118 min
Care CEO Success Stories PodcastHow I Get Care Providers From "Requires Improvement" To "Outstanding" This episode of the Care CEO Success Stories podcast features Bhavna Keane-Rao, Managing Director and a founding member of BKR Care Consultancy. With over 23 years of experience with the Care Quality Commission (CQC) and 13 years as a care consultant, Bhavna has established herself as an expert in the care sector. Bhavna's expertise lies in helping care facilities improve their services using her deep understanding of the challenges faced by care providers and assists them in navigating the complex regulatory landscape. With her extensive knowledge and experience, Bhavna has successfully supported care providers in...
2023-07-2626 min
Care CEO Success Stories PodcastHow I Moved From Entertainment To Managing Director Of Hallmark Care Homes! This episode of the Care CEO Success Stories podcast features Aneurin Brown, Managing Director of Hallmark Care Homes, a leading operator of care homes and retirement communities in the UK. Aneurin began his career in entertainment, working in live events and pursuing his passion for theatre and music before being introduced to Hallmark through a colleague and was immediately drawn to the care sector. He joined Hallmark as a Hospitality Services Manager and quickly fell in love with the vibrant atmosphere and positive environment of the care homes. A commitment to learning and...
2023-07-2524 min
Care Home Management magazine's podcastHow To Improve Your Care Home's PR and Marketing - A Special PodcastCare homes are always being encouraged to tell their positive stories.You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels.In our latest industry-leading podcast our experts discuss:Why care homes should focus on their positive human interest storiesHow to get the best value from any marketing and PR budget How video can bring any care home storytelling to life.Why positive marketing can be crucial in bo...
2023-07-2446 min
Care CEO Success Stories PodcastHow I Acquired A Home Care Company And Accelerated Its Growth By 36% This episode of the Care Home PR And Marketing podcast features Simon Crowther, Managing Director of Tamar Homecare and Care Skilled Consultancy. Simon specialises in investment, acquisitions, turnarounds and business development drawing on years of experience in the sector. On this episode, Simon will be sharing his unique insight into how to accelerate growth in your care provider through fostering positive cultures, reducing staff turnover and bringing in more residents. This includes: • The importance of having a clear budget and knowing what you are looking for in a home care company....
2023-06-2837 min
Care CEO Success Stories PodcastHow To Optimise The Value Of Your Care Provider Ahead Of An Exit This episode of the Care CEO Success Stories podcast features Clare Connell, CEO at Connell Consulting. Connell Consulting is an award winning provider of commercial due diligence and strategic consulting in the health and social care sector. Clare was selected for the HealthInvestor Power 50 list for the last 5 years. In 2018, 2019 and 2022 she was also voted Sector Expert by her peers on the Power 50 for her knowledge of the sector.
2023-06-2822 min
Care CEO Success Stories PodcastWhat As A Care Provider I've Learnt Working With Local Authorities For 20 Years This episode of the Care CEO Success Stories podcast features Tony Stein, CEO of Healthcare Management Solutions - the UK's largest professional management company in the care sector. Tony has over 20 years experience in care and has provided services to over 750 accounts with Healthcare Management Solutions. A qualified chartered accountant with a strong background in finance, Tony has forged a strong reputation operating homes in partnership with local authorities. On this episode, Tony sharing wisdom gained over the last 20 years and sharing his thoughts on care now and into the future. ...
2023-05-1030 min
Care CEO Success Stories PodcastHow I Find And Recruit My Care Teams - And Then Help Them ExcelThis episode of the Care CEO Success Stories podcast features Rich Adams, CEO of Sears Healthcare, which operates three care homes in Hampshire. Richard joined the company from its beginning and is responsible for strategy, quality assurance and business performance and set the vision to be a leader in the sector with high-quality care which places residents and people at the heart of everything. Having started his career as a care assistant at the age of 17 and training as a nurse, Richard worked for the NHS in neuro-intensive care, and mental health. Having p...
2023-04-1426 min
Care CEO Success Stories PodcastHow My Care Provider Became An Employer Of ChoiceThis episode of the Care CEO Success Stories podcast features Angel Boxall, CEO of Majesticare, a 3-home care provider currently going through a growth phase. Angela has over 25 years experience in social care, having started out as a part-time activities coordinator and joining Majesticare in 2006. Angela went on to manage a home in Derbyshire for the company and has subsequently filled a number of leadership roles for Majesticare. On this episode Angela discusses the strategies and methods that have helped Majesticare become an employer of choice which have provided a huge boost to b...
2023-04-1425 min
Care CEO Success Stories PodcastHow To Build Sustainability Into Your Care ProviderThis episode of the Care CEO Success Stories podcast features Joanne Balmer, CEO of Oakland Care. Joanne joined Oakland Care in 2019 when it had three homes. They now have eight homes with a ninth opening in April and other homes in the pipeline. Joanne was also awarded a British Empire Medal in the Queen's birthday honours list for services to social care during the pandemic - always prioritising the physical and emotional wellbeing of residents and team members. On this episode, Joanne focuses on how to build real sustainability into your care provider i...
2023-04-1425 min
Care CEO Success Stories PodcastHow – From Scratch - I Built A Top 10 Care Provider With 38 Care HomesThis episode of the Care CEO Success Stories podcast features Dr Sanjeev Kanoria, Chairman and co-founder of Advinia Healthcare. After training at Kings College London, Sanjeev worked for over 15 years in liver transplantation surgery and also has a Phd from University College London for his research into reducing live injury. He was also a consultant in healthcare, strategy and finance at McKinsey & Co until 1999 when he co founded Advinia Healthcare with his wife, Sangita. In February 2018, Advinia acquired 22 care homes and 2,700 beds from Bupa in a move which put it among the top ten private...
2023-03-2827 min
Care CEO Success Stories PodcastHow We (Successfully) Secure Engagement From Our Care TeamThis episode of the Care CEO Success Stories podcast features Rebecca Pearson, General Manager of Bupa Care Services in the UK and part of the Bupa Global, India and UK (BGIUK) Market Unit which is comprised of 122 care homes and 10 Richmond Villages. Rebecca has been with Bupa for over 25 years, having previously been Operations Director for Bupa UK Care Services for eight years and prior to that worked for Bupa UK Insurance, where she held positions including Head of Operational Sales. With a team of 10,000 people caring for around 7,000 residents, engagement from the team is...
2023-03-2825 min
ECH Institute PodcastPEEPanEIP #100: ERC-4337: Account Abstraction Using Alt Mempool with Yoav WeissTopics covered
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01:58 - Yoav W Introduction.
02:47 - Dror Tirosh Introduction
03:17 - Shahaf's Introduction.
03:38 - Tom's Introduction
04:00 - What's new in ERC-4337?
08:15 - key Challenges - Why is it so Complicated?
10:19 - UserOperation.
11:40 - Submit UserOperation to bundler
13:47 - Submit UserOperation to bundler with factory
15:41 - Submit UserOperation to bundler with PayMaster
16:14 - Creating HandleOps Transaction.
20:20 - Account API
24:21 - Minimal Account
25:13 - Pay Master
26:09 - Custom Factory
27:15 - Key Challenges - Why is it so Complicated?
27:38 - Protection Rule Principles.
2023-03-0958 min
Care CEO Success Stories PodcastWhy I Launched Barchester Healthcare – And How I Grew It To 151 Care HomesThis episode of the Care CEO Success Stories podcast features Mike Parsons, founder and CEO of Barchester Healthcare for 21 years - and one of the UK's most successful care entrepreneurs. Under his guidance, Barchester grew to 151 care homes across the UK, employing 17,000 people. Mike now sits on the board of Barchester's holding company. After rising to be managing director of an advertising agency in a 20-year career, Mike was first inspired to move into the care sector while searching for residential care for two aunts in the early 90s. Having...
2023-02-2822 min
Care CEO Success Stories PodcastWhy I Decided To Move The Senior Team Of My Care Provider To A New HQThis episode of the Care CEO Success Stories podcast features Keith Crockett, CEO of Lovett Care, which has eight homes across the UK. Keith has a wealth of experience working with care providers, investors and private equity groups before joining Lovett Care. In this episode Keith talks about his first six months as CEO - and the difference moving the senior team to a new headquarters made. In the episode Keith reveals: The impact a new CEO's "fresh pair of eyes" a care business can make Why bringing the senior team together...
2023-02-0135 min
Care CEO Success Stories PodcastWhy The Care Home Manager Is (arguably) The Most Important Person For A Residential Care ProviderThis episode of the Care CEO Success Stories podcast features Simon Harrison, Managing Director of Ideas Afresh which specialises in board level appointments and consultancy as well as change management in health and social care. Simon began his career in nursing and has extensive experience with a range of public and independent healthcare organisations, and now focuses on working with companies to improve healthcare services. In this episode Simon talks about why he believes the care home manager is the most important hire for a residential care provider, and how focusing on your organisational "ABC" (a...
2023-01-1222 min
Care CEO Success Stories PodcastHow To Become A Leading Medium-Sized Care ProviderThis episode of the Care CEO Success Stories podcast features Amanda Scott, CEO of Forest Healthcare, which runs 13 care homes in London and the south of England has for the last three years been rated a top 20 medium-sized care home group by carehome.co.uk Amanda is a qualified nurse who has worked in health and social care for over 30 years and joined Forest Healthcare in 2019. In this episode Amanda talks about how the group gained recognition for its services in the carehome.co.uk ratings including: Why, in the first place, Amanda values...
2022-12-0731 min
Care CEO Success Stories PodcastHow As A Nurse I Launched And Grew A Four-Care Home ProviderThis episode of the Care CEO Success Stories podcast features Helen Davies Parsons, CEO of Dormy Care Communities, which runs four care homes in Wales and England. Helen is a nurse, and after working in intensive care later became a staff nurse in a care home where she discovered she "loved" working in care. Later on she went on to become regional director of a large care provider, and a care consultant which was catalyst for in 2015 launching Dormy Care Communities, and its first home was a 67-bed home in Dorset. In this...
2022-11-1728 min
Care CEO Success Stories PodcastHow (When Working With Care UK) I Started The Buy And Build Model For Home Care GrowthThis episode of the Care CEO Success Stories podcast features Roger Booker, CEO of Care Sante Limited, which delivers homecare services across England. Roger has been working in healthcare since 1991 and in 1996 became responsible for developing a strategy for growing Care UK's home care services. Over 12 years, Roger helped take Care UK from 5,000 per week home care hours to 125,000 per week hours. Care UK purchased 3 or 4 home care organizations per year. Roger's expertise is in the "Buy And Build" model, whereby home care companies grow by acquiring existing home care businesses. ...
2022-10-2129 min
Care CEO Success Stories PodcastHow To Handle Enquiries To Your Care Homes (Particularly As Families Are Now HYPER Discerning)This episode of the Care Home PR And Marketing podcast features Fiona Hales, managing director of CoolCare, an administration software provider covering “everything a care home needs to run efficiently and with profit” Fiona sets the vision for CoolCare and guides development while leading the team to create the best experience for customers. In the episode Fiona outlines the best strategies for dealing with enquiries when they arrive with your care provider, and how to ensure the best experience for prospective families and residents including: How prospective customers are more discerning and viewing more home...
2022-09-2733 min
Care CEO Success Stories PodcastHow To Recruit And Retain A 2000-Strong Dream Care TeamThis episode of the Care CEO Success Stories podcast features Bernie Suresparan, executive chairman of the We Care Group, founded in 2007, and now operating 31 cares homes across the north of England, and with over 2000 staff. Bernie had been travelling the world working for British Petroleum for 11 years when he took the decision to launch the We Care Group. In the episode Bernie reveals the importance of people to the continued growth of a care operator and how offering great working conditions helps recruit and retain the best staff providing high standards of care including:
2022-09-1624 min
Care CEO Success Stories PodcastHow I Built A £50m Care Operator (Including When Interest Rates Were 11%) And Thrived For 30 YearsThis episode of the Care CEO Success Stories podcast features Tony Banks, founder and chair of the Balhousie Care Group, founded in 1991 and now operating 26 care facilities across Scotland with 1000 residents and more than 1,500 staff. Tony was working in finance and property when he started the Balhousie Care Group at the age of 29 with his then wife. A former period long-stay hospital was his first care home. In the episode Tony reveals the endurance required to build and thrive an operator such as Balhousie Care Group, including: How Tony grew the group vi...
2022-07-0831 minCare CEO Success Stories PodcastHow We Turn Around Failing Care HomesWelcome to the second episode of the Care CEO Success Stories podcast where the UK's leading care operator CEOs celebrate and share their single biggest achievement! This episode features Roger Catchpole, MD of Stow Healthcare, which now operates six homes and has running for 12 years. Roger, who previously worked in marketing and property development, has specialised in turning around failing care homes, as well fostering excellent relationships with local authorities and Care Commissiong Groups. Three of Stow Healthcare's homes are currently rated Outstanding by CQC. In this episode, we focus on...
2022-05-2634 minCare CEO Success Stories PodcastHow A Former Care Worker Helped Grow Agincare From £4m to £90mWelcome to the first episode of the Care CEO Success Stories podcast where the UK's leading care operator CEOs celebrate and share their single biggest achievement! This first episode features Raina Summerson, CEO of Agincare with whom she been with for 18 years, and she reveals how she's helped turn Agincare from a £4m-a-year care operator to £90m. Agincare, based in Dorset, operates a care homes, 24-hour live-in, home care, supported living, extra care schemes, respite and day care services around the country, and employs nearly 4,000 staff. Raina began her career as a care worker, and th...
2022-05-2631 min
Grieving Mother With A Voice, Empowering My PurposeWonderful WednesdayTake the time u need to rejuvenate yourself. Surround yourself around loving and caring people who truly love you. Relax and do things that bring u peace in your life. Dealing with grief is very draining and emotional. I would love for u too see what I have been doing stop by site and use code: SpringUp Thank you🙏💞
2022-04-2005 min
Planet Sales 🪐#09 Fredrik Böhle: Was Diplomatiegespür und Durchbeißen in Zahnmedizin zur Führung im Vertrieb beitragen"Bitte einmal fest zubeißen!" wurde zu seinem Mantra, als ihn das Herstellen von Zahnprothesen und die Naturwissenschaften im Zahnmedizin-Studium eher ermüdeten. Statt Opas Ratschlag zu vertrauen und sein Kommunikationstalent als Diplomat einzusetzen, folgte er dem beruflichen Werdegang seiner Mutter. Als Alternative fühlte er schließlich dem Studium für Internationales Management an der ESB Reutlingen auf den Zahn - und biss sich fest. Was sich als Jugendlicher im Theater schon angedeutet hatte, bewahrheitete sich in verschiedenen Praktika: Fredrik liebt die Kommunikation und ist im Vertrieb richtig aufgehoben! Ein Pub-Abend in Dublin gab schließlich die Richtung vor: N...
2022-03-0250 min
Care Home PR And Marketing Masterclass PodcastHow One Care Operator Received The CVs of 21 Care Applicants Using £798 Of Facebook Ads Combined With PRThis episode of the Care Home PR And Marketing podcast features Facebook Ads specialist Michael Rodger of Springup PR where we discuss the case study of how one care operator received the CVs of 21 care worker applicants over a 2-month period using Facebook Ads combined with a PR strategy. It includes: The most effective ways to run Facebook ads for care operators including how to test various Facebook ads. How to use the “human touch” and testimonials from present employees and care workers into the Facebook ads. The role of lead-gen Facebook lead forms in ca...
2021-10-2225 min
The SSR ShowS01E15 - A Talk with Santosh Kotnis founder of Springup CapitalSantosh sir carry a very good experience in the field of Investment, he is also founder of a Venture which helps stqrtups to raise funds known as Springup Capital
2021-03-1949 minCare Home PR And Marketing Masterclass PodcastHow - During Covid-19 - Promoting Your Care Homes Via Positive Press Coverage Has (Surprisingly) Never Been So VitalAdam James of Springup PR discusses: How - During Covid-19 - Promoting Your Care Homes Via Positive Press Coverage Has (Surprisingly) Never Been So Vital This episode looks at: * Exactly what kind of positive news stories during the Corona virus period your homes can - and should be - securing * Why (surprisingly) there are more opportunities now than ever before to communicate to prospective families that your homes are best equipped to protect residents, while also providing good quality care within the confines of Covid-19 - and so build up vital...
2020-04-2218 min
Tea With TobiHow To Attract Private Care Clients Using Media & PRAre you using PR to grow and market your care home or home care business? What even is PR exactly?
If you're curious about the answers to those questions then you'll want to watch this episode of #TeaWithTobi☕️ where we hear some golden nuggets from the world of PR. We're joined by the go-to guy for PR in the care sector Adam James, who spent 15 years as a journalist and knows exactly the what, when and how of stories you need to pitch to journalists to be featured in your local media outlets.
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2020-02-2534 minCare Home PR And Marketing Masterclass PodcastHow 1 care home Facebook post went viral reaching 14 million people, with 51,000 comments!This episode, featuring Springup PR’s very own Danielle Booker, reveals the amazing story of how one care home Facebook post reached 14 million people, making it the most popular Facebook post ever for a care home. In all the post was shared 236,000 times and the care home’s Facebook page increased its followers from 200 to 8000. And all this happened within 7 days. The episodes discusses: Details of the “Accelerated Facebook” campaign to reach record-breaking amounts of people. Why it was decided to launch the 7 day campaign during Dementia Action Week How the strategy was for...
2019-11-1423 minCare Home PR And Marketing Masterclass PodcastHow to use Facebook "boosts" to promote your care home to 8,000 local people for just £37.50Want to discover how your care home’s good news story can reach more than 8,000 local people on Facebook for just £37.50? Want to discover the most effective way to promote your care home’s quality of care on Facebook – and encourage engagement? This episode, featuring Springup PR’s Adam James, shows: How you re-model your news release used for local media as a separate stand-alone Facebook post How using Facebook boosts can reach big numbers of local people at a very low cost A real-life example featuring the story of a care home resident’s 100th bir...
2019-04-2417 min
MsKimKicks Artdess ManifestedSpringUP Manifest Abundance BlessUP!!!Support to Build! Build to Generate! Abundant daily blessUP!!!
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2019-04-2203 minCare Home PR And Marketing Masterclass PodcastEpisode 6 - How One Care Home Used Facebook To Reach 25,000 Local People In 7 Days Without Paying A Penny On AdvertisingDanielle Booker of Springup PR runs through the details of an Facebook "Accelerated Engagement" campaign for a care home which reached 25,000 local people within 7 days without one penny of advertising
2018-12-1125 minCare Home PR And Marketing Masterclass PodcastEpisode 5 - How To Secure Ongoing Positive Media Exposure For Your Care HomeFeaturing Lisa Pettifer of Springup PR who explains all you need to know and do to get local journalists to write regular good news stories about your home in order to promote your home and help fill your beds faster.
2018-09-0631 min
The Road To OutstandingAdam James - How To Get More Positive PR For Your Care CompanyAdam James runs Springup PR, who specialise in helping care providers raise their profile, generate more enquiries and attract new residents.
I pick Adam's brains in this episode to find out how care companies can raise their profile in the local area, what they can do when they have a crisis on their hands, and how to get positive press coverage and why. This episode is jam packed with tips and Adam also has some great freebies on offer...
Links
Adam's FREE guide on how to build the reputation of your care company i...
2017-10-2044 min