Shows
Close the LoopIs Your Workplace Infected with Bias?Ep 27 of 'Close the Loop,' hosted by Srinivas B. Vijayaraghavan, CMO of Loop, revolves around the pervasive issue of bias in the workplace and its impact on decision-making and organizational culture.The conversation features Bridgette Nambiar, the CHRO of Altruist, who shares her expertise on identifying, minimizing, and eliminating biases within an organization--including appearance, background, gender, and sexual orientation biases. And how these can influence hiring decisions, team assessments, and overall employee interactions.Bridgette highlights the importance of recognizing both conscious and unconscious biases and the steps organizations can take to address them.2024-03-0514 min
Close the LoopUnderstanding Workplace Sexual Harassment: Laws, Awareness, and ChangeJoin Rosina Jose, Associate Director of HR at Rakuten, as she discusses the evolution of sexual harassment understanding in the workplace, from the Vishaka guidelines to the POSH Act of 2013.She also discusses with Srinivas B. Vijayaraghavan, CMO of Loop, the importance of education, consent, and proactive measures to ensure a safe environment for all employees.2024-02-2814 min
Close the LoopUnderstanding Workplace Sexual Harassment: Laws, Awareness, and ChangeJoin Rosina Jose, Associate Director of HR at Rakuten, as she discusses the evolution of sexual harassment understanding in the workplace, from the Vishaka guidelines to the POSH Act of 2013.She also discusses with Srinivas B. Vijayaraghavan, CMO of Loop, the importance of education, consent, and proactive measures to ensure a safe environment for all employees.2024-02-2814 min
Close the LoopIndian Job Market 2024 - Do's and Don'ts with Michael Page DirectorIn Episode 24 of 'Close the Loop,' we explore the dynamic Indian job market in recent years, influenced by major upheavals like Covid, recession, wars, and AI.
And know why 98% of employees are job hunting, creating an oversupply in the market.
Dinesh Yegireddi, Director of Michael Page, and Srinivas B. Vijayaraghavan, CMO of Loop, talk about the hiring process, from quick hires to lengthy searches, and what it means for employers and job seekers. Plus, understand the true essence of diversity in hiring across gender, age, and more.2024-01-2514 min
Close the LoopIs Finance Stuck in Time or a Hidden Gem of Innovation?Jaipal Singal, Group CFO at iD Fresh Food, 'Close the Loop' with Srinivas B. Vijayaraghavan CMO of Loop, on old perceptions, revealing how finance at ID Fresh is pioneering with AI and evolving beyond traditional roles -- striving for CEO positions and reshaping business leadership.2024-01-1914 min
Close the LoopEssential Financial Practices for Organisational SuccessVivek Venkatesan, CFO at Ninjacart, chats with Srinivas B Vijayaraghavan, CMO at Loop, about how finance fits into the bigger picture in companies. And clears up this myth that finance is too complex for non-finance people to get.
He suggests finance folks need to explain their decisions more and be a bit more flexible when they can. The talk also covers the need for timely interactions with finance and being clear about what's urgent.2023-12-2015 min
Close the LoopWhen Do OKRs Really Succeed?Discover why giants like Google and Amazon swear by the system of OKRs (Objectives and Key Results). Vidya Santhanam, co-founder and CEO at Fitbots, joins Srinivas B. Vijayaraghavan, CMO at Loop, to shed light on the principles of OKRs and their rising popularity in the post-COVID era. Whether you're a startup or an established firm, understand the nuances of adopting OKRs and avoid common pitfalls.2023-10-3114 min
Close the LoopAI's Impact on Your Workforce CompositionReetu Raina, VP and Head of Talent Management at Amdocs, and Srinivas B. Vijayaraghavan, CMO at Loop, discuss AI's transformative role in reshaping workforce composition and HR dynamics -- moving beyond job displacement to altering employment structures.
They emphasize HR's need to strategically navigate this shift, advocating for adaptability and continuous learning. The conversation highlights the evolving nature of work, the necessity for new accountability frameworks, and the critical approach of progressive change in an unpredictable future.2023-10-2013 min
Close the LoopHow HR Shapes High-Performance Culture?From breaking down big goals to ensuring everyone speaks the same 'goal language,' HR is the unsung hero. Aparna C, Vice President of Human Resources at Aknamed and Srinivas B. Vijayaraghavan, CMO at Loop ‘Close the Loop’ on how to spot red flags, inspire every employee, and keep that performance bar high.2023-10-0413 min
Close the LoopHealth Assurance vs. Health Insurance: What Companies Need to KnowRyan Singh, the co-founder and Chief Operating Officer of Loop, joins the discussion with Srinivas B. Vijayaraghavan, CMO of Loop, in Episode 16 of “Close the Loop” to explore why companies haven't expanded their health benefits beyond “Health Insurance” and how they can make health benefits a genuine asset for their employer brand.
They share insights upon the difference between “Health Insurance" and “Health Assurance." While health insurance covers the costs of hospital visits, Health Assurance is about providing a comprehensive healthcare service that addresses an employee's entire health journey, not just hospitalization.2023-09-1813 min
Close the LoopHR's Role in Managing Strategic Company ChangesEpisode 15 of 'Close the Loop' with Srinivas B. Vijayaraghavan, CMO at Loop, explores the dynamic changes companies face, highlighting shifts in strategy and leadership. Emphasizing HR's pivotal role in these transitions, it questions HR's often sidelined position.
Shobana Kailash, Group CHRO at Hubilo, shares her expertise from roles at Freshworks and Amazon. She delves into the impacts of changes, especially the transition from sales-led to product-led approaches, and underscores the perception of HR as service-oriented rather than change leaders.2023-09-0812 min
Close the LoopHow Can We Train Someone To Be A Good Manager?Episode 14 of “Close the Loop” discusses the importance of managerial development in organizations. The conversation emphasizes that while individual contributors and top leadership often receive attention, the managerial layer is sometimes overlooked. Veena Satish, Head of HR for MoEngage, joins Srinivas B. Vijayaraghavan, CMO Loop, to explore whether managers are the "forgotten employees" and sports the challenges and nuances of training effective managers.2023-08-2113 min
Close the LoopWill Artificial Intelligence Replace HR?In Episode 11, Nitin Nahata, the CHRO of Gameskraft, discusses with Srinivas B Vijayaraghavan, CMO of Loop, the potential threat Artificial Intelligence poses to Human Resources. They delve into the possibilities AI tools can provide in the HR domain, yet also explore the unique 'personal touch' that HR professionals contribute, which cannot be easily replaced. This conversation serves as a valuable primer for HR professionals seeking to transform this emerging threat into an opportunity.2023-07-2514 min
Conversational Messaging Podcast by GupshupEpisode 021: Create relationships and conversations with customers, through compassionIn today’s episode of the Conversational Messaging Podcast, we spoke to Nidhi Mittal, who is the head of marketing at JioSaavn, and Srinivas Vijayaraghavan, who’s the VP of marketing at Gupshup. In this insightful conversation, Nidhi spoke about what drives her love for marketing, and how she approaches communication with consumers. She walked us through the key points of the right communication with your audience, whilst not drowning them in automated emails.Using data to engage customers through meaningful conversations.Understanding analytics and building strategies around the data is cr...2022-06-1519 minConversational Messaging Podcast by GupshupEpisode 020: How FloCareer mastered the art of customer experience at scaleIn today’s episode of the Conversational Messaging Podcast, we spoke to Mehul Bhatt, who’s the CEO and cofounder of FloCareer, and Srinivas Vijayaraghavan, who’s the VP of marketing at Gupshup. In this insightful conversation, Mehul walks us through how FloCareer helps businesses secure top-tier talents by working with several stakeholders like the business they are working with, the talent they are interviewing, and the folks who are conducting the interviews.FloCareer is India’s fastest growing HR tech company that provides “Interview-as-a-Service” and leverages automated interviews to streamline...2022-05-2518 minConversational Messaging Podcast by GupshupEpisode 019: How CredR integrates the offline and online user experience seamlesslyIn today’s episode of the Conversational Messaging Podcast, we spoke to Vitasta Kaul, who’s the director of brand marketing at CredR, and Srinivas Vijayaraghavan, who’s the VP of Marketing at Gupshup.In this insightful conversation, Vitasta walked us through the various ways in which CredR seamlessly integrates their offline shopping experience to their online presence. This helps them CredR is India’s Most Trusted Used Two-Wheeler Consumer Brand that leverages Technology & Processes to simplify the Market. Understanding exactly what your customers wantEach brand at its very core...2022-04-2728 minConversational Messaging Podcast by GupshupEpisode 018: How Tata 1MG uses chatbots to optimize their customer experienceIn today’s episode of the Conversational Messaging Podcast, we spoke to Priyang Agarwal, who’s the director of brand marketing at Tata 1MG, and Srinivas Vijayaraghavan, who’s the VP of Marketing at Gupshup.In this insightful conversation, Priyang walked us through the various touchpoints in which Tata 1mg connects with their customers, and walks us through exactly how and where to use chatbots to improve the overall customer experience. Tata 1mg is India's leading digital healthcare platform. From doctor consultations on chat to online pharmacy and lab tests at home 1Mg does it all. 2022-04-1432 min
THE ONE'S CHANGING THE WORLD -PODCASTINDIA'S 1ST $ 200 MILLION CLIMATE-TECH FUND - HARSHA MOILY- GP : NATURE FIX CLIMATE VENTURES#climatetech #venturecapital #cleantech #greentech #india
INDIA'S 1ST $ 200 MILLION CLIMATE-TECH FUND Harsha Moily is the son of Congress leader and former union minister Veerappa Moily, he along with former #intelcapital #carlyle & #abraaj India MD Balaji Srinivas have put together the 1st of its kind climate-tech focussed $200 million fund. Nature Fix Climate ventures will focus on four verticals: Green buildings Energy storage Sustainable agriculture and Alternative energy such as hydrogen and nuclear power The category II Alternative Investment Fund (AIF) will have a third GP, based out in Israel, which is a market outside India the fund is interested i...2022-04-0425 minConversational Messaging Podcast by GupshupEpisode 017: How to Create and Manage Complex Chatbot ScenariosIn today’s episode of the Conversational Messaging Podcast, we spoke to Ashish Bajaj, who’s the Head of Marketing at Medibuddy, and Srinivas Vijayaraghavan, who’s the VP of Marketing at Gupshup.In this insightful conversation, Ashish walked us through the comprehensive chatbot flows that his team have to manage at Medibuddy. Medibuddy is India’s largest healthcare platform and they help integrate the entire healthcare lifecycle for their users through their chatbot communications.Managing the Online to Offline IntegrationsMedibuddy and Ashish’s team have to look at managing and automa...2022-03-2327 minConversational Messaging Podcast by GupshupEpisode 016: How to humanize and personalize your chatbot interactionsIn today’s episode of the Conversational Messaging Podcast, we spoke to Rumi Ambastha, who’s the Director of brand marketing at The Man Company, and Srinivas Vijayaraghavan, who’s the VP of Marketing at Gupshup.In this insightful conversation, Rumi walked us through how her and her team at The Man Company humanize, personalize and optimize their chatbot experience on their website. She let us know exactly how they consistently create new content for their chatbot and interactions for over 100 SKU’s with their users.Humanizing the messagingChatbots are such a p...2022-03-1122 minConversational Messaging Podcast by GupshupEpisode 015: How to build and scale a great storyIn today’s episode of the Conversational Messaging Podcast, we spoke to Rapti Gupta, who’s the director of brand marketing at Instamojo, and Srinivas Vijayaraghavan, who’s the VP of Marketing at Gupshup.The conversation centered around two major points. The first was how to build messaging campaigns and stories that resonate with audiences, and the second was how to use chatbots to scale and personalize interactions with end customers.Building Testimonial Campaigns that resonateTestimonial campaigns are powerful. The reason they work so effectively, is because they are genuine review...2022-03-0727 min
Conversational Messaging Podcast by GupshupEpisode 014: Conversational Travel: Making Traveler Experiences BetterIn today’s episode of the Conversational Messaging Podcast, Thiagarajan “Thia” Rajagopalan, Founder and CEO of Tripeur, joins Srini to discuss how conversational messaging can massively get rid of customer pain points while increasing brands’ efficiency. Tune in for a conversation about how better communication equates better brand reputation. The Changes in Consumer Requirements COVID has definitely brought massive changes on the way people travel, regardless if its for leisure or for business. According to Thia, people demand more information about travel arrangements, places they’re travelling to (restrictions, policies, etc.), and have expectations...2022-01-1226 min
Conversational Messaging Podcast by GupshupEpisode 013: IP Messaging - Backbone of Conversational EngagementIn today’s episode of the Conversational Messaging Podcast, Gupshup’s Product Leader, Kunal Talreja, joins Srini to discuss how the Gupshup IP Messaging empowers a no-app, no-call, and no-store visit—the most convenient customer service for both sides. Tune in to see how less is more! The Gupshup IP Messaging Kunal explained the power of the Gupshup IP Messaging (GIP), a platform that transforms one-way messages into two-way conversations. Ultimately, GIP gets rid of inconvenient processes that require customers to call the brands, install applications, or visit the stores. By just...2021-10-1525 min
Conversational Messaging Podcast by GupshupEpisode 012: Enterprise Automation with Conversational Messaging - HR & Supply ChainIn today’s episode of the Conversational Messaging Podcast, Gupshup’s Product and Strategy Team Senior Member, Adwit Sharma, joins Srini to discuss how conversational messaging makes company processes and communications seamless. Tune in and see what you’re missing by not automating your HR processes. Communicate More Naturally Because of the pandemic, many companies have switched to remote setups. While this brought many issues as employee communications can no longer happen face-to-face, there is a way for companies to still make communications seamless, easy, and natural. Adwit believes that many wor...2021-09-2422 min
Conversational Messaging Podcast by GupshupEpisode 011: Improve Online Reputation Management with Social Media BotsIn today’s episode of the Conversational Messaging Podcast, Gupshup’s Product Head of Conversational AI, Niyati Agarwal joins Srini to discuss how smart social media bots can bring your brand closer to consumers. Tune in to find out about how this strategy builds customer loyalty, increases sales, and even becomes a marketing tool for your brand! Engaging to Consumers OnlineSocial media is so widely used these days that it has become an outlet for thousands of annoyed (sometimes satisfied) customers. When consumers are unhappy with a product, they tend...2021-09-1020 min
Conversational Messaging Podcast by GupshupEpisode 010: Creating Frictionless No-app Journey For Fintech CompaniesIn today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini welcome guest Pratekk Agarwaal, an experienced financial advisor of FinTech companies. They discuss how the integration of messaging to FinTech services is an absolute win not only for the brands, but more importantly, for the consumers. Customers’ Habits EvolvedCustomers are long done with downloading dozens of apps that serve different purposes. Their needs and habits have changed to being able to do all online activities at once, including finance, regardless if it’s through WhatsApp, or anything they use...2021-09-0332 min
Conversational Messaging Podcast by GupshupEpisode 009: Engage Better on Instagram with Instagram Messenger APIIn today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini discuss how the Instagram messenger API can be the game-changer for everyone involved—for the brands, consumers, influencers, etc. Tune in to learn about how to make use of Instagram for your brands marketing, commerce, and support. The Instagram We LoveInstagram is a powerful social media platform that has hundreds of millions of users. It enables its messenger API to present countless opportunities not only for brands but also for consumers. Automated chats through Instagram direct messa...2021-08-2812 min
Conversational Messaging Podcast by GupshupEpisode 008: Make Payment Collection seamless with 1-Click-Bill-PayIn today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini discuss how incorporating conversational messaging in the payment collection process can work in favor, not only of the consumers but also the business. Listen as they talk about why this matters, how it works, and how to get started.Less Painful Payments The payment process nowadays, despite the online option being made available for so long, is still inconvenient for consumers. More often than not, consumers’ lack of easy and customer-friendly payment options leads to late payments that may resul...2021-08-2714 min
Conversational Messaging Podcast by GupshupEpisode 007: Conversational AI: Humanizing Interactions Between Brands and ConsumersIn today’s episode of the Conversational Messaging Podcast, Product Head of Conversational AI, Niyati Agarwal joins Beerud and Srini to discuss how Conversational AI technology changes the course of brand interaction with consumers. Tune in to know how Conversational AI impacts your brand reputation, reduces your manpower’s effort, and optimises your business costs. The “Magic” of Conversational AI TechnologyConversational AI technology is ideal whether you want to have an unstructured (free style) or structured (straightforward) communication with consumers. Through natural language understanding (NLP), AI understands the intent of consum...2021-06-2425 min
Conversational Messaging Podcast by GupshupEpisode 006: Conversational Technology in Customer SupportIn today’s episode of the Conversational Messaging Podcast, Gupshup’s Beerud and Srini discuss the inevitable demand for customer support with the rise of social media. They explore how shifting from traditional call centers to automated customer support is the smartest and most cost-efficient way to make consumers happy. The Common Mistake of Most Businesses Although customer support is one of the most critical aspects of a business, it often doesn’t get the attention it deserves. Most businesses compromise customer service because they think that it’s an expensive investment...2021-06-1719 min
Conversational Messaging Podcast by GupshupEpisode 005: Conversational Marketing: Take Your Brand Closer To The ConsumerIn today’s episode, Beerud and Srini discuss how marketing evolved with the infusion of technology. Together, they talk about the evolution of marketing from offline to digital, and now, conversational. Find out why conversational marketing is the best for your brand.Conversational Marketing Appeals To IntimacyWhat makes conversational marketing better than offline and digital marketing is its ability to appeal to consumers’ intimacy and relationship with the brand. Conversational marketing can make the consumers’ experience highly personalized as they are talking to someone who knows them by their names, styles...2021-06-1017 min
Conversational Messaging Podcast by GupshupEpisode 004: How To Take Your Restaurant Online With MessagingIn today’s episode of the Gupshup Conversational Messaging Podcast, join Gupshup’s Beerud and Srini as they discuss how the pandemic and the rise of digital smartphones affected the consumers’ dining experience. Listen as they talk about how conversational messaging allows restaurants to receive a “natural” and personalized dining experience, at the comfort of their own homes.How The Dining Experience EvolvedThe global forces that affected the dining and food ordering industry for the past year are the pandemic and the rise of digital smartphones. Because people have been...2021-06-0416 min
Conversational Messaging Podcast by GupshupEpisode 003: Conversational CommerceIn today’s episode, Beerud and Srini discuss how the pandemic changed the way consumers shop. Join them as they talk about conversational commerce, the future of e-commerce. Learn what conversational commerce is, why it’s a game-changer, and what you need to know to get started. Conversational Commerce in a NutshellThe pandemic made everything digitized, pushing consumers to rely on dozens of applications for different types of activities and transactions. This sparked the need to discuss conversational commerce. But what is conversational commerce? It allows customers to interact with businesses as if the...2021-05-2820 min
Conversational Messaging Podcast by GupshupEpisode 002: Conversational Banking: Transforming An Old SystemIn today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini talk about how the banking industry keeps up with the digitized world. Together, they discuss the challenge of transforming offline and online banking to “conversational” banking, which makes banking seamless for all generations. They also discuss the three stages of this transformation: the marketing, transactional, and support stage. Making The Experience SeamlessBanks found ways to reduce consumers’ pain points by launching banking websites and applications. However, consumers still take a lot of time and effort to do simple transactions like payme...2021-05-2025 min
Conversational Messaging Podcast by GupshupEpisode 001: What is Conversational Messaging?On this episode of the Conversational Messaging Podcast, Beerud and Srini talk about how conversational messaging revolutionize businesses and customers’ experiences. They talk about tips on how to establish a start-up conversational messaging platform, and so much more.Evolution Of Conversational Messaging Beerud talks about how the one-way notification we used to receive — from our banks, credit card companies, hotels, airline companies, and the like — have eventually opened a way for us to respond and communicate. If developed right, conversational messaging will keep on evolving which will definitely pave the way to business expansi...2021-04-0634 min
Conversational Messaging Podcast by GupshupEpisode 000: Conversational Messaging Podcast by GupshupListen to insights on how conversational messaging is changing the way businesses and their customers engage. Join GupShup CEO, Beerud, and VP for Marketing Srini and an array of guests for conversations about conversations. This is the GupShup Conversational Messaging podcast.Podcast on ConversationsConversations are one of the most primal activities of humans since the evolution of time. Communication is a natural form of interaction that we pick up as we grow, with no training required. However, when it comes to businesses, interacting with consumers is a brand new phenomenon. 2021-03-2906 min
Filmy ManagerSeeking help to take care of Mental Health - Dear ZindagiI speak to mental health expert Vinay Nair on Kaira’s journey of self-awareness in the movie Dear Zindagi, which brings to light mental health issues, our struggles with them and how we seek help and deal with them2021-01-0743 min
Filmy ManagerUp in the Air - preparing to fire or be firedIn a career there are moments where we let people go or find ourselves being fired. How do we deal with that? A look at the world of firing people for a living through the work of Ryan Bingham2020-10-2500 min
Filmy ManagerCool Runnings - the audacity of dreams and leaders who seek redemption through themA sun-kissed Jamaica wants to send a bobsleigh team to the wonder Olympics. Their coach is a man who had to leave the sport because he had cheated. Great lessons on making bizarre dreams come true while redeeming yourself2020-10-1800 min
Filmy ManagerOm Shanti Om - a look at past life regression as a healing techniqueWe look at rebirth and continuity as more than Bollywood tropes and understand them by looking at past life regression analysis with her help of our guest, Deepti Arora, founder Healclinic.in2020-10-0400 min
Filmy ManagerLawrence of Arabia - going beyond one’s job description to achieve successT.E. Lawrence was immortalised in this David Lean masterpiece where a low ranking British Officer goes beyond his job description to script an Arab revolution that many a General could not. Attitude determines Altitude2020-09-2708 min
Filmy ManagerRocky III - Mid-career crisis and re-discovering the Beginner’s MindAfter several successful title defences, Rocky Balboa finds himself upstaged by a younger, hungrier fighter and needs to dig deep to re-discover the “eye of the tiger”2020-09-1307 min
Filmy ManagerFirst Man - an exploration of stoicism and its benefit to leadership and its side effectsNeil Armstrong in “First Man” is projected as a first-rate stoic, something that gives him the edge on a life and death mission but also alienated him from his loved ones equally2020-09-0307 min
Filmy ManagerA Wednesday - leader behaviour in a crisisLeadership faces its toughest test when confronted with a crisis. Commissioner Rathod plays a car and mouse game with a terrorist to safeguard Mumbai and demonstrates the behaviour and thinking of crisis-produced lewdership2020-08-3008 min
Filmy ManagerOther People’s Money - theory of the firm, hostile takeovers, mergers and acquisitionsWe look at Larry the Liquidator as he tries to buy an aeging yet asset-rich family-run company and how it brings out the conflict in defining the purpose of the existence of firms.2020-08-2607 min
Filmy ManagerLakshya - building one’s self-concept before leading a teamLeadership can be learnt and the most self-aware leaders are effective in appealing to the self-concept of their followers in motivating them. We trace Karan Shergill’s journey towards a stronger self-concept and leadership2020-08-2307 min
Filmy ManagerGreyhound - balancing between data and common senseTom Hanks as Commander Krause gives us a lesson on how to be an “informed skeptic” while taking decisions that affect the lives of thousands of crew members2020-08-2207 min
Filmy ManagerThe Founder - why copycats find more success than originals?Join me as we look at the back story of Ray Kroc, who founded McDonald’s but not before learning the ropes from the McDonald brothers who were put out of business by him2020-08-2108 min
Filmy ManagerMaster and Commander - an exploration of organisational cultsIs your Organization a cult? And your leader behaving like a cult leader? We explore cult-like leaders as we look at Capt Jack Aubrey who was leading his men into unchartered waters to settle a score.2020-08-2008 min
Filmy ManagerChak De - Leadership Rebound and the Theory of the Redemptive SelfHow do leaders rebound from failures? Join me as we look at how Kabir Khan constructs a series of redemptive sequences to regain lost glory2020-08-1809 min
Filmy ManagerLagaan - how leaders believe and get their teams to believeBhuwan debunks the “Great Man” theory of leadership to demonstrate a vision that none of his contemporaries shared and then worked with them towards the objective of beating the British at their game to get a tax break for his village2020-08-1709 min
Filmy ManagerGunjan Saxena - how far can the truth be stretched?A military biopic that should have inspired women to take up a career in the armed forces has turned into an inauthentic and disputable take on the life of a brave helicopter pilot. What can we learn from it?2020-08-1613 min
Filmy ManagerFilmy Manager Podcast IntroAre movies just about entertainment? I don’t think so. Join me every week as I dissect one popular movie at a time and walk you through all that you can learn from it, apart from getting entertained2020-08-1600 min