Shows
Big Fun ContentHow to Sprinkle Magic and Wonder into Your Customer Journey with Stacy CoyleStacy Coyle is the guru of buyer experience strategies and the ultimate adventure guide for creating a customer journey. She explains exactly how we can enhance our customer experiences and bring our business to the next level of personalization so that our customer base knows exactly how we as business bosses are going to show up, and how they can look forward to our content.
In this episode, Stacy and I talk about:
Stacy's Fruit Salad Audio Summit that is turning heads with its unique take on customer journeys.
The strategic brilliance behind...
2023-12-2637 min
DelightedEpisode 10 Takeaways with Caitlin and StacyIn this episode cohosts, Stacy Coyle of Workplace Lemonade and Caitlin of Caitie Means Busisness, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪Download the Delighted Handbook on delightedpod.com
2023-11-0310 minDelightedEpisode 9 Community With Sophie BujoldWhat is community? Why do we experience it in some contexts and not others? Explore community and connection in digital spaces - and how to cultivate it consciously.In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, Sophie Bujold. Download the Delighted Handbook on delightedpod.com
2023-11-0125 minDelightedEpisode 8 Global Inclusivity with Danbee ShinGet ideas for collaborating across continents, including folks from around the globe – and learn “The Timezone Dance” from our very own Stacy.In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, Danbee Shin.Download the Delighted Handbook on delightedpod.com
2023-11-0126 minDelightedEpisode 7 Play With Alyea SandovarLearn your play-style and brainstorm ideas to make your product or service more engaging – and more fun!In this episode we're joined by Gamification & Play Consultant, Alyea SandovarDownload the Delighted Handbook on delightedpod.com
2023-11-0120 minDelightedEpisode 6 DEI And Allyship With Erica CourdaeReconsider your normal, dive into imperfect allyship, and start creating congruence between your business + values.In this episode we're joined by Co-Founder Of Pause On The Play, Erica Courdae. Download the Delighted Handbook on delightedpod.com
2023-10-2526 minDelightedEpisode 5 Design With Hillary PresswoodToday we're “cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more. In this episode we're joined by Creative Director & Positioning Coach Hillary Presswood. Download the Delighted Handbook on delightedpod.com
2023-10-2521 minDelightedEpisode 4 Support And Care With Kelly DielsStep into your customer’s shoes - what do they want in moments of confusion or doubt? Start cultivating a culture of trust, both inside your biz and out in the world. In this episode we're joined by Feminist Business Educator Kelly Diels.Download the Delighted Handbook on delightedpod.com
2023-10-2527 minDelightedEpisode 3 Accessibility With Katherine Lewis and Miriam NabingerGet the scoop on accessibility widgets, bendy straws, and what life looks like when things aren’t accessible – and learn how to start removing barriers in your biz.In this episode we're joined by Product Designer & Accessibility Consultant Miriam Nabinger and Accessibility Consultant & Inclusive Biz Strategist Katherine Lewis. Download the Delighted Handbook on delightedpod.com
2023-10-1822 minDelightedEpisode 2 Transparency with Samantha Pollack and Kelly DielsBreak the “spell of scarcity” and support your clients in making conscious choices. Join us as we deconstruct our least favorite marketing & sales tactics – and learn a few better ones.In this episode we're joined by Narrative Strategist & Coopywriter Samantha Pollack and Feminist Business Educator Kelly Diels.Download the Delighted Handbook on delightedpod.com
2023-10-1824 minDelightedDelighted Episode 1 Being A Good GuideMeet your hosts, sample the episodes ahead, and learn how to be the Gandalf to your client’s Frodo – all while you prepare to embark on your own epic journey.Download the Delighted Handbook on delightedpod.com
2023-10-1807 min
IntrovertpreneurImproving Your Customer Journey and Creating Better Buyer Experiences with Stacy CoyleIf you’ve ever felt like once you’d purchased something, you were just a number to the business owner, they likely didn’t have a great customer experience. If you want to make sure your clients and buyers don’t feel this way, you’ll want to take an objective look at your own courses and programs with a fresh perspective. It can be hard to do this, as you’re so close to the program itself, but it’s so important to do as having a smooth customer journey is what is going to bring you repeat buyers who are excite...
2023-07-2031 min
IntrovertpreneurImproving Your Customer Journey and Creating Better Buyer Experiences with Stacy CoyleIf you've ever felt like once you'd purchased something, you were just a number to the business owner, they likely didn't have a great customer experience. If you want to make sure your clients and buyers don't feel this way, you'll want to take an objective look at your own courses and programs with a fresh perspective. It can be hard to do this, as you're so close to the program itself, but it's so important to do as having a smooth customer journey is what is going to bring you repeat buyers who are excited to tell others...
2023-07-2031 min
Creator's MBA: Marketing Tips for Digital Product Entrepreneurs145: Smoother-Than-Butter Buyer Experiences: Elevating The Delivery Of Your Digital ProgramsSend us a textCustomer journey and buyer experience strategist, Stacy Coyle, shares her Sorbet Parfait Methodology™ for improving program and product delivery in the world of digital business. Stacy emphasizes the importance of dedicating time and attention to the delivery of a program or product, alongside launch materials and the program itself. She offers tips on addressing common struggles in program delivery and recommends periodically placing oneself in the buyer's shoes, asking for constructive feedback, and constantly updating and improving the delivery experience. Through small tweaks and consistency in communication, digital business ow...
2023-05-3120 min
Book BistroNew York, New YorkThis week, Brooke, Georgina, Shannon, and Stacy discuss books set in New York City. Titles mentioned include:
Cleo Coyle, On What Grounds (Coffeehouse Mystery #1)
Kate Jacobs, The Friday Night Knitting Club (Friday Night Knitting Club #1)
Nikita Stewart, Troop 6000: The Girl Scout Troop That Began In a Shelter and Inspired the World
Kwana Jackson, Real Men Knit (Real Men Knit #1)
Emma Straub, This Time Tomorrow
Douglas Preston & Lincoln Child, Relic (Aloysius Pendergast #1)
Emily Neuberger, A Tender Thing
Sarah Lyons Fleming, Mordacious (The City #1)
2023-03-031h 13
InFLOWentialEpisode 037 - Embracing Your WHOLE Self for Greater AuthenticityIt's time to step into the light! This week Stacy is joined by Dr. Nicole Lynn Coyle, Founder of The Light Within: Trauma and Spiritual Recovery, to chat about the power of loving all of yourself, the good and the bad. As she shares how your past can affect you biologically, mentally, and physically, she encourages you to bring trauma or limiting beliefs to light in order to live authentically. Within this EPIC episode, Stacy and Dr. Nicole discuss why life is a continuous journey and our mission is to find our purpose, live in truth, and spread...
2021-09-2140 min
Spectacular RadioSpectacular Radio Episode 33: “Shear Strength” With Greg Weisman, Jennifer Coyle, & Jennifer L. AndersonGreg, Zach, and Kristin welcome back Greg Weisman, Jennifer L. Anderson; and introduce the episode director, Jennifer Coyle, to the podcast. They discuss adapting the classic “Master Planner” storyline, villain group dynamics, George Stacy and Commissioner Gordon, along with an assortment of other topics. Continue reading
2017-10-1300 min