Shows
Pain PointsTeaching Confidence with Money: Pain Points of Financial PlanningIn this episode, Lauren Lewis sits down with Angela Hall, PhD, CFP, Senior Advisor at Note Advisors, for a refreshing and honest conversation about financial literacy, career pivots, and making money conversations less scary, and a lot more human. Angela shares her nontraditional path into finance, starting her career in biology and education before finding her calling as a financial advisor. With more than 15 years of experience, a PhD in Leadership and Policy, and a passion for teaching, Angela has built a career around helping individuals, families, and business owners truly understand their finances, not just manage them. T...
2026-02-0436 minPain PointsTeaching Confidence with Money: Pain Points of Financial PlanningIn this episode, Lauren Lewis sits down with Angela Hall, PhD, CFP, Senior Advisor at Note Advisors, for a refreshing and honest conversation about financial literacy, career pivots, and making money conversations less scary, and a lot more human. Angela shares her nontraditional path into finance, starting her career in biology and education before finding her calling as a financial advisor. With more than 15 years of experience, a PhD in Leadership and Policy, and a passion for teaching, Angela has built a career around helping individuals, families, and business owners truly understand their finances, not just manage them. T...
2026-02-0436 min
Pain PointsPurpose, People & Mental Health: Pain Points of Building Community ImpactIn this episode, Lauren Lewis sits down with Christina Pearl, Corporate Director of Communications at Horizon Health Services, for an inspiring conversation about purpose-driven work, mental health advocacy, and the power of connection. Christina shares her journey of returning to Buffalo after college, finding her way through nonprofit board service, and ultimately building Horizon’s communications and marketing function from the ground up. Over her 15+ years with the organization, she’s helped Horizon grow from a few hundred employees to nearly 1,000, all while keeping people, culture, and care at the center of the mission. Together, Lauren and Chris...
2026-01-0742 minPain PointsPurpose, People & Mental Health: Pain Points of Building Community ImpactIn this episode, Lauren Lewis sits down with Christina Pearl, Corporate Director of Communications at Horizon Health Services, for an inspiring conversation about purpose-driven work, mental health advocacy, and the power of connection. Christina shares her journey of returning to Buffalo after college, finding her way through nonprofit board service, and ultimately building Horizon’s communications and marketing function from the ground up. Over her 15+ years with the organization, she’s helped Horizon grow from a few hundred employees to nearly 1,000, all while keeping people, culture, and care at the center of the mission. Together, Lauren and Chris...
2026-01-0742 min
Pain PointsFrom Corporate America to Tech Founder: Pain Points of ReinventionIn this episode, Lauren Lewis sits down with Amy Gurske, Founder of sayhii, for a powerful and deeply human conversation about burnout, fear, self-worth, and what happens when you finally choose your health over expectations.Amy shares her journey from spending 17 years in corporate America, to hitting a breaking point that led to a life-changing decision she calls a “midlife resign.” From glass ceilings and unmanaged stress to a health scare that forced her to stop and reset, Amy opens up about the moments that ultimately led her to build sayhii, a tech platform designed to help orga...
2025-12-1853 minPain PointsFrom Corporate America to Tech Founder: Pain Points of ReinventionIn this episode, Lauren Lewis sits down with Amy Gurske, Founder of sayhii, for a powerful and deeply human conversation about burnout, fear, self-worth, and what happens when you finally choose your health over expectations.Amy shares her journey from spending 17 years in corporate America, to hitting a breaking point that led to a life-changing decision she calls a “midlife resign.” From glass ceilings and unmanaged stress to a health scare that forced her to stop and reset, Amy opens up about the moments that ultimately led her to build sayhii, a tech platform designed to help orga...
2025-12-1853 min
Pain PointsBrothers in Business: Pain Points of Scaling a Travel Nurse Staffing CompanyIn this episode, Lauren Lewis sits down with Justin Cuviello and Kyle Cuviello, brothers and co-owners of Care Team Solutions, a national healthcare staffing agency based in Buffalo, NY. Their story is packed with grit: from taking a leap of faith after careers in pharmaceutical and software sales, to launching a staffing firm from scratch, to growing through COVID, and surviving the steepest downturn their industry has ever faced.Together, we dive into:How Care Team Solutions grew from a small start-up into a national brandThe pain points of starting a staffing agency...
2025-12-0448 minPain PointsBrothers in Business: Pain Points of Scaling a Travel Nurse Staffing CompanyIn this episode, Lauren Lewis sits down with Justin Cuviello and Kyle Cuviello, brothers and co-owners of Care Team Solutions, a national healthcare staffing agency based in Buffalo, NY. Their story is packed with grit: from taking a leap of faith after careers in pharmaceutical and software sales, to launching a staffing firm from scratch, to growing through COVID, and surviving the steepest downturn their industry has ever faced.Together, we dive into:How Care Team Solutions grew from a small start-up into a national brandThe pain points of starting a staffing agency...
2025-12-0448 min
Pain PointsSaying "No", Starting Over & Standing Strong: Pain Points of EntrepreneurshipThis week, Lauren Lewis sits down with Brittany Frey, Co-Founder of Hays Frey PR, for an honest, funny, and powerful conversation about crisis communications, entrepreneurship, and navigating life when everything feels upside down.Brittany shares her full story — from agency grind, to in-house roles, to losing her job during COVID, to launching a PR firm in the middle of a lawsuit, raising young kids, and still finding time to give back in a huge way through Girls on the Run. Together, Lauren and Brittany dive into:The pain po...
2025-11-2048 minPain PointsSaying "No", Starting Over & Standing Strong: Pain Points of EntrepreneurshipThis week, Lauren Lewis sits down with Brittany Frey, Co-Founder of Hays Frey PR, for an honest, funny, and powerful conversation about crisis communications, entrepreneurship, and navigating life when everything feels upside down.Brittany shares her full story — from agency grind, to in-house roles, to losing her job during COVID, to launching a PR firm in the middle of a lawsuit, raising young kids, and still finding time to give back in a huge way through Girls on the Run. Together, Lauren and Brittany dive into:The pain po...
2025-11-2048 min
Pain PointsFrom Banking to Business Strategy: Pain Points of Building a Consulting PracticeIn this episode, Lauren Lewis sits down with Candice Miller, Founder and Principal of Miller Advisory Group, to unpack her journey from finance and law firm operations to building a thriving business development consultancy for legal professionals.Candice shares how she found her niche helping law firms modernize their operations, use data more strategically, and adapt to emerging technologies like AI — all while keeping people at the center. From learning to say “no” to defining your value, her story is packed with insights for entrepreneurs, executives, and anyone navigating growth in a changing industry.
2025-11-0639 minPain PointsFrom Banking to Business Strategy: Pain Points of Building a Consulting PracticeIn this episode, Lauren Lewis sits down with Candice Miller, Founder and Principal of Miller Advisory Group, to unpack her journey from finance and law firm operations to building a thriving business development consultancy for legal professionals.Candice shares how she found her niche helping law firms modernize their operations, use data more strategically, and adapt to emerging technologies like AI — all while keeping people at the center. From learning to say “no” to defining your value, her story is packed with insights for entrepreneurs, executives, and anyone navigating growth in a changing industry.
2025-11-0639 min
Pain PointsTeaching Entrepreneurship: Pain Points of Guiding the Next GenerationIn this episode, Maggie Shea sits down with Tom Murdock, Clinical Professor at the University at Buffalo School of Management, to unpack his nontraditional career journey — from corporate consulting to higher education — and how he’s helping shape the next generation of entrepreneurs in Western New York.Tom shares how his early passion for economic development led him from Deloitte Consulting in New York City to Buffalo Niagara Partnership, and ultimately back to UB, where he now teaches entrepreneurship and innovation. Through his experience in consulting, business incubation, and education, Tom reveals the real “pain poi...
2025-10-2358 minPain PointsTeaching Entrepreneurship: Pain Points of Guiding the Next GenerationIn this episode, Maggie Shea sits down with Tom Murdock, Clinical Professor at the University at Buffalo School of Management, to unpack his nontraditional career journey — from corporate consulting to higher education — and how he’s helping shape the next generation of entrepreneurs in Western New York.Tom shares how his early passion for economic development led him from Deloitte Consulting in New York City to Buffalo Niagara Partnership, and ultimately back to UB, where he now teaches entrepreneurship and innovation. Through his experience in consulting, business incubation, and education, Tom reveals the real “pain poi...
2025-10-2358 min
Pain PointsNumbers, Nerves, and Networking: Pain Points of Starting as a Fractional CFOIn this episode, Maggie Shea sits down with HeatherJackson - Fassari, Owner of Interlink CFO, to discuss the realities of leaving corporate America to launch a business from scratch — and the Pain Points that come with entrepreneurship, growth, and trust.Heather shares her story of stepping out of a 20+ year career in corporate finance and operations to build a fractional CFO firm from the ground up. From her “day one” moment of realizing there would be no paycheck coming in, to learning how to market herself, network, and rebrand her business, Heather’s journey highligh...
2025-10-0925 minPain PointsNumbers, Nerves, and Networking: Pain Points of Starting as a Fractional CFOIn this episode, Maggie Shea sits down with HeatherJackson - Fassari, Owner of Interlink CFO, to discuss the realities of leaving corporate America to launch a business from scratch — and the Pain Points that come with entrepreneurship, growth, and trust.Heather shares her story of stepping out of a 20+ year career in corporate finance and operations to build a fractional CFO firm from the ground up. From her “day one” moment of realizing there would be no paycheck coming in, to learning how to market herself, network, and rebrand her business, Heather’s journey highligh...
2025-10-0925 min
Pain PointsBig Shoes, Bold Moves: Pain Points of Stepping Into the CEO RoleIn this episode, Lauren Lewis sits down with Allison Raffaele, CEO of Medical Health Associates of Western New York (MHA), to explore the realities of leading a healthcare organization that balances independence, compliance, and community connection. Allison shares her winding career path — from surgical technology to animal hospital administration — and the pivotal Pain Points that shaped her leadership journey.Together, Lauren and Allison dive into:The Pain Points of transitioning into a CEO role with “big shoes to fill”Leading multiple independent offices while balancing autonomy and complianceOvercoming communication challenges across teams and location...
2025-09-2530 minPain PointsBig Shoes, Bold Moves: Pain Points of Stepping Into the CEO RoleIn this episode, Lauren Lewis sits down with Allison Raffaele, CEO of Medical Health Associates of Western New York (MHA), to explore the realities of leading a healthcare organization that balances independence, compliance, and community connection. Allison shares her winding career path — from surgical technology to animal hospital administration — and the pivotal Pain Points that shaped her leadership journey.Together, Lauren and Allison dive into:The Pain Points of transitioning into a CEO role with “big shoes to fill”Leading multiple independent offices while balancing autonomy and complianceOvercoming communication challenges across teams and location...
2025-09-2530 min
WNY EntrepreneurBehind the Scenes of Smart Hiring for Business Owners – Lauren Lewis Co-owner of StaffBuffaloHiring the right people can make or break your business. In this episode, I sit down with Lauren Lewis, Co-owner of StaffBuffalo, to go behind the scenes of smart hiring and uncover what business owners need to know about building teams that truly help them grow. Lauren brings her expertise from years of working with companies across Western New York, helping them find top talent and avoid costly mistakes in the hiring process.Lauren shares real-world insights into what works, what doesn’t, and how business owners can shift their mindset when it comes to...
2025-09-0940 min
Pain PointsConfident Brides, Real Business: 50 Years of Pain Points at Bridal ChateauIn this episode, Lauren Lewis sits down with Beth Clark, third-generation owner of Bridal Chateau, a beloved local bridal shop that’s been serving brides for nearly 50 years.Beth shares the evolution of the business her grandmother started—from a small in-home operation to a leading bridal destination that’s focused on experience, inclusion, and authenticity.Together, they explore the Pain Points of keeping a legacy business relevant, creating space for every bride, and adapting to the ever-changing bridal industry.This episode covers: The Pain Poi...
2025-08-2140 minPain PointsConfident Brides, Real Business: 50 Years of Pain Points at Bridal ChateauIn this episode, Lauren Lewis sits down with Beth Clark, third-generation owner of Bridal Chateau, a beloved local bridal shop that’s been serving brides for nearly 50 years.Beth shares the evolution of the business her grandmother started—from a small in-home operation to a leading bridal destination that’s focused on experience, inclusion, and authenticity.Together, they explore the Pain Points of keeping a legacy business relevant, creating space for every bride, and adapting to the ever-changing bridal industry.This episode covers: The Pain Poi...
2025-08-2140 min
Pain PointsThe Blunt Truth: Pain Points of Creating Cannabis Community in Buffalo with Steve McMorrowIn this episode, Maggie Shea sits down with Steve McMorrow, Founder of the Buffalo Cannabis Network (BCN) and longtime advocate for cannabis normalization and education. Steve shares his cross-country journey from LA film schoolto launching a cleaning company for grow facilities in Colorado, to ultimately returning to Buffalo to build an inclusive and informed cannabis ecosystem. Together, Maggie and Steve dive into the real Pain Points of trying to grow something meaningful in a space that’s still misunderstood: How outdated stigma and public confusion keep people from engaging The hidde...
2025-08-0720 minPain PointsThe Blunt Truth: Pain Points of Creating Cannabis Community in Buffalo with Steve McMorrowIn this episode, Maggie Shea sits down with Steve McMorrow, Founder of the Buffalo Cannabis Network (BCN) and longtime advocate for cannabis normalization and education. Steve shares his cross-country journey from LA film schoolto launching a cleaning company for grow facilities in Colorado, to ultimately returning to Buffalo to build an inclusive and informed cannabis ecosystem. Together, Maggie and Steve dive into the real Pain Points of trying to grow something meaningful in a space that’s still misunderstood: How outdated stigma and public confusion keep people from engaging The hidde...
2025-08-0720 min
Pain PointsMaking it Happen in Buffalo: How to Turn Passion Into Progress (and Tackle Pain Points)In this episode, Maggie Shea sits down with creative strategist and community leader Lindsay Taylor (Director of Advancement & Development, Buffalo PAL; Founder, Beau Fleuve Music & Arts). Lindsay shares his journey from organizing school trips andparties to launching multi-city festivals, community programs, and one of Buffalo’s most dynamic “third spaces.” Together, Maggie and Lindsay dig into the Pain Points of scaling big ideas, sustaining energy, and buildingorganizations that last: The pain points of communicating your mission so everyone “gets it” Fundraising and partnership hurdles in tough economic times Balancing a demanding “day...
2025-07-2432 minPain PointsMaking it Happen in Buffalo: How to Turn Passion Into Progress (and Tackle Pain Points)In this episode, Maggie Shea sits down with creative strategist and community leader Lindsay Taylor (Director of Advancement & Development, Buffalo PAL; Founder, Beau Fleuve Music & Arts). Lindsay shares his journey from organizing school trips andparties to launching multi-city festivals, community programs, and one of Buffalo’s most dynamic “third spaces.” Together, Maggie and Lindsay dig into the Pain Points of scaling big ideas, sustaining energy, and buildingorganizations that last: The pain points of communicating your mission so everyone “gets it” Fundraising and partnership hurdles in tough economic times Balancing a demanding “day...
2025-07-2432 min
Pain PointsWhen the Paint Dries: Hard Truths of Growing a Trades Business with Danielle BickelIn this episode, Lauren Lewis of StaffBuffalo sits down with fellow woman-owned business leader Danielle Bickel, founder of Strokes Painting & Contracting. Danielle shares her journey launching Strokes during the height of the pandemic, from working around the kitchen table to managing 14 crews and opening a dedicated shop. With a commitment to integrity, transparency, and culture, Danielle is redefining what it means to lead in the trades. You’ll hear: What it really takes to launch and grow a trades business as a woman The pain points of building trust in an industry full of “Da...
2025-07-1148 minPain PointsWhen the Paint Dries: Hard Truths of Growing a Trades Business with Danielle BickelIn this episode, Lauren Lewis of StaffBuffalo sits down with fellow woman-owned business leader Danielle Bickel, founder of Strokes Painting & Contracting. Danielle shares her journey launching Strokes during the height of the pandemic, from working around the kitchen table to managing 14 crews and opening a dedicated shop. With a commitment to integrity, transparency, and culture, Danielle is redefining what it means to lead in the trades. You’ll hear: What it really takes to launch and grow a trades business as a woman The pain points of building trust in an industry full of “Da...
2025-07-1148 min
Pain PointsOpening a Dispensary in New York: East Leaf on Staffing, Stigma, and State RulesIn this transparent and compelling episode, host Maggie Shea visits East Leaf Dispensary, a woman- and family owned, New York State licensed adult-use cannabis retailer in Cheektowaga, NY. Maggie sits down with co-owner, Gina Miller, and team member, Taylor Smith, to dive deep into the real Pain Points of navigating a brand-new cannabis dispensary from scratch. From opening a thriving liquor store to opening one of Buffalo’s first fully legal dispensaries, Gina and Taylor share the ups and downs of launching a cannabis business — all while combatting stigma, building customer trust, educating first-time buyers...
2025-07-1126 minPain PointsOpening a Dispensary in New York: East Leaf on Staffing, Stigma, and State RulesIn this transparent and compelling episode, host Maggie Shea visits East Leaf Dispensary, a woman- and family owned, New York State licensed adult-use cannabis retailer in Cheektowaga, NY. Maggie sits down with co-owner, Gina Miller, and team member, Taylor Smith, to dive deep into the real Pain Points of navigating a brand-new cannabis dispensary from scratch. From opening a thriving liquor store to opening one of Buffalo’s first fully legal dispensaries, Gina and Taylor share the ups and downs of launching a cannabis business — all while combatting stigma, building customer trust, educating first-time buyers...
2025-07-1126 min
Pain PointsSustainable Manufacturing Solutions: Tom Akers’ Journey to Zero WasteIn this inspiring and thought-provoking episode, host LaurenLewis sits down with Tom Akers — founder of Renew Bath + Body and Junk Free Skin — for a raw and insightful discussion on the real Pain Points behind sustainability, innovation, and scaling a purpose-driven business. After leaving the fast-food world (yes, he once ownedmultiple Taco Bell and KFC locations), Tom found himself at a crossroads. With a passion for clean skincare and a desire to do something meaningful, he opened Renew Bath + Body in Buffalo, NY. What started as a storefront soon evolvedinto a full-blown manufacturing operation creating water solub...
2025-07-1144 minPain PointsSustainable Manufacturing Solutions: Tom Akers’ Journey to Zero WasteIn this inspiring and thought-provoking episode, host LaurenLewis sits down with Tom Akers — founder of Renew Bath + Body and Junk Free Skin — for a raw and insightful discussion on the real Pain Points behind sustainability, innovation, and scaling a purpose-driven business. After leaving the fast-food world (yes, he once ownedmultiple Taco Bell and KFC locations), Tom found himself at a crossroads. With a passion for clean skincare and a desire to do something meaningful, he opened Renew Bath + Body in Buffalo, NY. What started as a storefront soon evolvedinto a full-blown manufacturing operation creating water solub...
2025-07-1144 min
Pain PointsWarning Signs in the Workplace: What Leaders Overlook Until It’s Too LateIn this episode, Lauren Lewis and Maggie Shea dive deep with Dustin Snyder, founder of Wayforward Associates, to uncover the most common Pain Points that keep companies stuck in cycles of disengagement, turnover, and missed opportunities. Dustin shares his journey from labor relations to consultingand reveals the game-changing strategies he uses to help companies identify and resolve the root causes of their biggest Pain Points. You’ll learn how to spot warning signs before they spiral out of control, build a culture whereemployees thrive, and leverage feedback as a powerful tool for growth. ...
2025-07-111h 10Pain PointsWarning Signs in the Workplace: What Leaders Overlook Until It’s Too LateIn this episode, Lauren Lewis and Maggie Shea dive deep with Dustin Snyder, founder of Wayforward Associates, to uncover the most common Pain Points that keep companies stuck in cycles of disengagement, turnover, and missed opportunities. Dustin shares his journey from labor relations to consultingand reveals the game-changing strategies he uses to help companies identify and resolve the root causes of their biggest Pain Points. You’ll learn how to spot warning signs before they spiral out of control, build a culture whereemployees thrive, and leverage feedback as a powerful tool for growth. ...
2025-07-111h 10
Pain PointsCareer Crossroads: Recognizing When It’s Time to Change with Elle MusialowskiIn this deep and engaging conversation, Maggie sits down with Elle Musialowski, CFO of the Community Foundation for Greater Buffalo, to talk about the real Pain Points that arise along a high-powered finance and accounting career — and how to move through them with intention, reflection, and authenticity. From early beginnings in public accounting to traveling the globe with Praxair/Linde, Elle shares her journey through corporate growth, imposter syndrome, burnout, boundary-setting, and ultimately rediscovering purpose in mission-driven nonprofit work. Topics covered include: Finding your career path through internships and networking Navigating...
2025-07-111h 10Pain PointsCareer Crossroads: Recognizing When It’s Time to Change with Elle MusialowskiIn this deep and engaging conversation, Maggie sits down with Elle Musialowski, CFO of the Community Foundation for Greater Buffalo, to talk about the real Pain Points that arise along a high-powered finance and accounting career — and how to move through them with intention, reflection, and authenticity. From early beginnings in public accounting to traveling the globe with Praxair/Linde, Elle shares her journey through corporate growth, imposter syndrome, burnout, boundary-setting, and ultimately rediscovering purpose in mission-driven nonprofit work. Topics covered include: Finding your career path through internships and networking Navigating...
2025-07-111h 10
Pain PointsThe Green Shift: Cannabis Careers, Compliance, and Classroom RealitiesIn this episode, Maggie sits down with Melissa Moore, Horticulture Program Co-Coordinator and Cannabis Instructor at SUNY Niagara, to explore the Pain Points of transitioning from the legacy cannabis market to the legal landscape — and what it means for cultivators, educators, and aspiring professionals in the space. From Monkeys to Marijuana – Melissa takes us on her unique career path from biological research in Panama to farming in Northern California, where her hands-on work with organic crops and cannabis ignited a passion that brought her back to New York to educate the next generation. The...
2025-07-1129 minPain PointsThe Green Shift: Cannabis Careers, Compliance, and Classroom RealitiesIn this episode, Maggie sits down with Melissa Moore, Horticulture Program Co-Coordinator and Cannabis Instructor at SUNY Niagara, to explore the Pain Points of transitioning from the legacy cannabis market to the legal landscape — and what it means for cultivators, educators, and aspiring professionals in the space. From Monkeys to Marijuana – Melissa takes us on her unique career path from biological research in Panama to farming in Northern California, where her hands-on work with organic crops and cannabis ignited a passion that brought her back to New York to educate the next generation. The...
2025-07-1129 min
Pain PointsThe Art of Overcoming: The Story Behind Papercraft MiraclesIn this episode, we sit down with Janna Willoughby-Lohr, the creative mastermind behind Papercraft Miracles, an eco-friendly, handmade paper art company that brings magic and joy to people's lives through unique creations. Janna takes us on a journey from her unexpected start in the art world, beginning with navigating her college major, to discovering her passion for paper art, and finally building a thriving art business in Buffalo, NY. We discuss: The challenges of becoming an artist and the journey of self-discovery The pain points of starting and managing a sustainable art...
2025-07-1159 minPain PointsThe Art of Overcoming: The Story Behind Papercraft MiraclesIn this episode, we sit down with Janna Willoughby-Lohr, the creative mastermind behind Papercraft Miracles, an eco-friendly, handmade paper art company that brings magic and joy to people's lives through unique creations. Janna takes us on a journey from her unexpected start in the art world, beginning with navigating her college major, to discovering her passion for paper art, and finally building a thriving art business in Buffalo, NY. We discuss: The challenges of becoming an artist and the journey of self-discovery The pain points of starting and managing a sustainable art...
2025-07-1159 min
Pain PointsWine, Work, and a Whole Lot of Passion: The Entrepreneurial Grit Behind Winkler & SamuelsIn this episode, we sit down with Melissa Winkler, a certified Level 2 Sommelier and owner of Winkler & Samuels, a boutique wine and spirits shop offering curated wine classes, a premium wine storage facility, and a passion-driven approach to wine education. Melissa takes us on a journey from her unexpected start in the wine industry—beginning as a nanny, to discovering her passion at Le Cordon Bleu in Paris, and finally building a thriving wine business in Buffalo, NY. Episode Highlights: The challenges of becoming a sommelier and the rigorous certification process The pain points of...
2025-07-1142 minPain PointsWine, Work, and a Whole Lot of Passion: The Entrepreneurial Grit Behind Winkler & SamuelsIn this episode, we sit down with Melissa Winkler, a certified Level 2 Sommelier and owner of Winkler & Samuels, a boutique wine and spirits shop offering curated wine classes, a premium wine storage facility, and a passion-driven approach to wine education. Melissa takes us on a journey from her unexpected start in the wine industry—beginning as a nanny, to discovering her passion at Le Cordon Bleu in Paris, and finally building a thriving wine business in Buffalo, NY. Episode Highlights: The challenges of becoming a sommelier and the rigorous certification process The pain points of...
2025-07-1142 min
Pain Points"We Tried That Once" and Other Excuses That Kill Business Growth with Larry MietusIn this episode, Lauren Lewis sits down with Larry Mietus ('Leadership Larry') — author, business consultant, and founder of Speaking of Strategy. Larry has spent decades helping businesses obliterate excuses, build strong cultures, and lead with strategy. Pain Points We Tackle in This Episode: Why businesses get stuck – and how to break free The #1 excuse that kills growth (and how to overcome it) Culture vs. Strategy – which one really matters more? The truth about employee engagement and workplace morale How to be a better leader and make real business impact Guest Informa...
2025-07-1152 minPain Points"We Tried That Once" and Other Excuses That Kill Business Growth with Larry MietusIn this episode, Lauren Lewis sits down with Larry Mietus ('Leadership Larry') — author, business consultant, and founder of Speaking of Strategy. Larry has spent decades helping businesses obliterate excuses, build strong cultures, and lead with strategy. Pain Points We Tackle in This Episode: Why businesses get stuck – and how to break free The #1 excuse that kills growth (and how to overcome it) Culture vs. Strategy – which one really matters more? The truth about employee engagement and workplace morale How to be a better leader and make real business impact Guest Informa...
2025-07-1152 min
Pain PointsWhen the Paint Dries: Hard Truths of Growing a Trades Business with Danielle BickelWelcome back to the Pain Points Podcast, where we dig into the real struggles and solutions behind running a business. In this episode, Lauren Lewis of StaffBuffalo sits down with fellow woman-owned business leader Danielle Bickel, founder of Strokes Painting & Contracting. Danielle shares her journey launching Strokes during the height of the pandemic—from working around the kitchen table to managing 14 crews and opening a dedicated shop. With a commitment to integrity, transparency, and culture, Danielle is redefining what it means to lead in the trades.
2025-07-1048 min
Pain PointsOpening a Dispensary in New York: East Leaf on Staffing, Stigma, and State RulesWelcome back to the Pain Points Podcast, powered by StaffBuffalo! In this transparent and compelling episode, host Maggie Shea visits East Leaf Dispensary, a woman- and family-owned, New York State licensed adult-use cannabis retailer in Cheektowaga, NY. Maggie sits down with co-owner, Gina Miller, and team member, Taylor Smith, to dive deep into the real Pain Points of navigating a brand-new cannabis industry from scratch. From starting out in a liquor store to opening one of Buffalo’s first fully legal dispensaries, Gina and Taylor share the ups and downs of launching a cannabis business — all while combatting stigma, buil...
2025-06-2622 min
Pain PointsSustainable Manufacturing Solutions: Tom Akers’ Journey to Zero WasteIn this inspiring and thought-provoking episode, host Lauren Lewis sits down with Tom Akers — founder of Renew Bath and Body and Junk Free Skin — for a raw and insightful discussion on the real Pain Points behind sustainability, innovation, and scaling a purpose-driven business. After leaving the fast-food world (yes, he once owned multiple Taco Bell and KFC locations), Tom found himself at a crossroads. With a passion for clean skincare and a desire to do something meaningful, he opened Renew Bath and Body in Buffalo, NY. What started as a storefront soon evolved into a full-blown manufacturing opera...
2025-06-0544 min
Pain PointsThe Hidden Costs of Ignoring Employee Feedback — And How to Listen EffectivelyWelcome to the Pain Points Podcast — the place where we expose the hard truths that most companies overlook. In this episode, Lauren Lewis and Maggie Shea dive deep with Dustin Snyder, founder of Wayforward, to uncover the most common Pain Points that keep companies stuck in cycles of disengagement, turnover, and missed opportunities. Dustin shares his journey from labor relations to consulting and reveals the game-changing strategies he uses to help companies identify and resolve the root causes of their biggest Pain Points. You’ll learn how to spot warning signs before they spiral out of control, build...
2025-05-221h 10
Pain PointsCareer Crossroads: Recognizing When It’s Time to Change with Ellen MusialowskiWelcome to another insightful episode of the Pain Point Podcast brought to you by StaffBuffalo! In this deep and engaging conversation, Maggie sits down with Ellen (Elle) Musialowski, CFO of the Community Foundation for Greater Buffalo, to talk about the real Pain Points that arise along a high-powered finance and accounting career — and how to move through them with intention, reflection, and authenticity. From early beginnings in public accounting to traveling the globe with Praxair/Linde, Elle shares her journey through corporate growth, imposter syndrome, burnout, boundary-setting, and ultimately rediscovering purpose in mission-driven nonprofit work.
2025-05-081h 10
Pain PointsThe Green Shift: Cannabis Careers, Compliance, and Classroom RealitiesWelcome to another compelling episode of the Pain Points Podcast by StaffBuffalo, where we spotlight the real challenges — and opportunities — faced by professionals making bold strides in evolving industries. In this episode, Maggie sits down with Melissa Moore, Assistant Professor in both the Cannabis and Horticulture Departments at SUNY Niagara, to explore the Pain Points of transitioning from the legacy cannabis market to the legal landscape — and what it means for cultivators, educators, and aspiring professionals in the space.
2025-04-1729 min
Pain PointsThe Art of Overcoming: The Story Behind Papercraft MiraclesWelcome to the Pain Points Podcast! In this episode, we sit down with Janna Willoughby-Lohr, the creative mastermind behind Papercraft Miracles, an eco-friendly, handmade paper art company that brings magic and joy to people's lives through unique creations. Janna takes us on a journey from her unexpected start in the art world, beginning with navigating her college major, to discovering her passion for paper art, and finally building a thriving art business in Buffalo, NY.
2025-04-0359 min
Pain PointsWine, Work, and a Whole Lot of Passion: The Entrepreneurial Grit Behind Winkler & SamuelsWelcome to the Pain Points Podcast! In this episode, we sit down with Melissa Winkler, a certified Level 2 Sommelier and owner of Winkler & Samuels, a boutique wine and spirits shop offering curated wine classes, a premium wine storage facility, and a passion-driven approach to wine education. Melissa takes us on a journey from her unexpected start in the wine industry—beginning as a nanny, to discovering her passion at Le Cordon Bleu in Paris, and finally building a thriving wine business in Buffalo, NY.
2025-03-2042 min
Pain Points"We Tried That Once" and Other Excuses That Kill Business Growth with Larry MietusWelcome to another episode of the Pain Points Podcast! In this episode, Lauren Lewis sits down with Larry Mietus (aka Leadership Larry)—author, business consultant, and founder of Speaking of Strategy. Larry has spent decades helping businesses obliterate excuses, build strong cultures, and lead with strategy.
2025-03-0652 min
Pain PointsFrom Bootstrapped to Bankable: How Impressia Bank is Supporting Women Through Banking SolutionsTune in to another episode of The Pain Points Podcast, where we explore how Impressia Bank is changing the game for women entrepreneurs and the financial struggles that they face! In this episode, we sit down with Lauren Schellinger, VP/Regional Relationship Manager at Impressia Bank to discuss the financial roadblocks women-owned businesses encounter, the funding gap in traditional banking, and how relationship-based banking can be a game changer. Women are underfunded, underserved, and underestimated—but they’re also powerful economic drivers when given equal opportunities.
2025-02-2031 minPain PointsFrom Bootstrapped to Bankable: How Impressia Bank is Supporting Women Through Banking SolutionsTune in to another episode of The Pain Points Podcast, where we explore how Impressia Bank is changing the game for women entrepreneurs and the financial struggles that they face! In this episode, we sit down with Lauren Schellinger, VP/Regional Relationship Manager at Impressia Bank to discuss the financial roadblocks women-owned businesses encounter, the funding gap in traditional banking, and how relationship-based banking can be a game changer. Women are underfunded, underserved, and underestimated—but they’re also powerful economic drivers when given equal opportunities.
2025-02-2031 min
Pain PointsMentorship, Motivation & Making It: Overcoming Career Uncertainty with Lamark ShawWelcome to another insightful episode of the Pain Point Podcast, where we tackle the biggest challenges professionals face in their careers. In this episode, we sit down with Lamark Shaw, Director of Career Services at Daemen University, to discuss mentorship, career transitions, work-life balance, and the evolving job market. Lamark shares his unexpected career path, from graphic design to retail management, to ultimately finding his passion in mentoring students and shaping their professional futures. His experiences highlight the importance of networking, adaptability, and finding work that truly excites you.
2025-02-0639 min
Pain PointsFailing Forward: How Amanda C. Watts Transformed Early Failures into a Global Business LegacyWelcome to another powerful episode of the Pain Point Podcast! Today, we’re thrilled to host Amanda C. Watts, founder of the Business Advisory Academy and author of four inspiring books. Amanda takes us on a deeply personal journey, from overcoming early failures to building a thriving global business that has guided 3,000 practices in 23 countries. If you’re ready to tackle your own Pain Points and turn challenges into opportunities, this episode is for you!
2025-01-2338 minPain PointsHealth and Career: Overcoming the Hidden Costs of Success with Sam MarrazzoWelcome to another powerful episode of the Pain Point Podcast! Today, we’re thrilled to host Amanda C. Watts, founder of the Business Advisory Academy and author of four inspiring books. Amanda takes us on a deeply personal journey, from overcoming early failures to building a thriving global business that has guided 3,000 practices in 23 countries. If you’re ready to tackle your own Pain Points and turn challenges into opportunities, this episode is for you!
2025-01-2238 min
Pain PointsHealth and Career: Overcoming the Hidden Costs of Success with Sam MarrazzoWelcome to another enlightening episode of the Pain Points Podcast! In this episode, we dive deep into the journey of Saverio “Sam” Marrazzo, Chief Innovation Officer at the Buffalo Niagara Medical Campus (BNMC), as he shares his incredible story from his early days in the Navy, how he found his love for technology, and to his transformative role in the non-profit sector. Hosted by Maggie Shea, this episode uncovers the Pain Points and challenges faced by Sam throughout his career and how he overcame them to achieve a balanced and fulfilling life!Join us as we explore the...
2025-01-0950 minPain PointsHealth and Career: Overcoming the Hidden Costs of Success with Sam MarrazzoWelcome to another enlightening episode of the Pain Points Podcast! In this episode, we dive deep into the journey of Saverio “Sam” Marrazzo, Chief Innovation Officer at the Buffalo Niagara Medical Campus (BNMC), as he shares his incredible story from his early days in the Navy, how he found his love for technology, and to his transformative role in the non-profit sector. Hosted by Maggie Shea, this episode uncovers the Pain Points and challenges faced by Sam throughout his career and how he overcame them to achieve a balanced and fulfilling life!Join us as we explore the...
2025-01-0950 min
Pain PointsPain Points in the Pipeline: Mike Belin’s Insights for Sustainable Business GrowthWelcome to another episode of the Pain Points Podcast, where we dive deep into the critical challenges that businesses face in scaling and sustaining growth. Today, we’re excited to feature Mike Belin, Executive Growth Strategist at Nacre Consulting, a firm renowned for helping businesses grow their top-line revenue, optimize sales processes, and build sustainable growth strategies.With over 5 years at Nacre Consulting, Mike has worked with diverse companies—from startups to enterprises exceeding $100M in revenue—spanning industries like SaaS, Manufacturing, Professional Services, and Telecommunications. He brings decades of hands-on experience in sales management, customer experience design...
2024-12-1246 minPain PointsPain Points in the Pipeline: Mike Belin’s Insights for Sustainable Business GrowthWelcome to another episode of the Pain Points Podcast, where we dive deep into the critical challenges that businesses face in scaling and sustaining growth. Today, we’re excited to feature Mike Belin, Executive Growth Strategist at Nacre Consulting, a firm renowned for helping businesses grow their top-line revenue, optimize sales processes, and build sustainable growth strategies.With over 5 years at Nacre Consulting, Mike has worked with diverse companies—from startups to enterprises exceeding $100M in revenue—spanning industries like SaaS, Manufacturing, Professional Services, and Telecommunications. He brings decades of hands-on experience in sales management, customer experience design...
2024-12-1246 min
Pain PointsTransforming Leads into Loyalists: The Art of B2B Sales and Marketing with Sondra VidalWelcome to another insightful episode of the Pain Points Podcast! In this episode, we sit down with a dynamic leader in B2B sales and corporate innovation—Sondra Vidal—to explore the challenges and successes that have shaped her remarkable career. From driving growth at Favordrop to leading multiple ventures, including RelPro and Luc and Lyla LLC, Sondra brings a wealth of experience in turning Pain Points into powerful sales opportunities. Sondra shares her journey through the highs and lows of B2B sales, digital gifting, and entrepreneurship. We dive deep into the Pain Points that have define...
2024-11-2833 minPain PointsTransforming Leads into Loyalists: The Art of B2B Sales and Marketing with Sondra VidalWelcome to another insightful episode of the Pain Points Podcast! In this episode, we sit down with a dynamic leader in B2B sales and corporate innovation—Sondra Vidal—to explore the challenges and successes that have shaped her remarkable career. From driving growth at Favordrop to leading multiple ventures, including RelPro and Luc and Lyla LLC, Sondra brings a wealth of experience in turning Pain Points into powerful sales opportunities. Sondra shares her journey through the highs and lows of B2B sales, digital gifting, and entrepreneurship. We dive deep into the Pain Points that have define...
2024-11-2833 min
Pain PointsRising Above Start-Up Struggles: Bill Boulden’s Playbook for Tech Business SuccessWelcome to another insightful episode of the Pain Points Podcast! In this episode, we sit down with Bill Boulden, a seasoned technology leader and serial startip CTO for multiple innovative companies. Bill brings over 15 years of experience navigating the complex landscape of B2B technology, product design, and artificial intelligence. As a visionary in technology management, Bill has successfully led teams through the intricate process of product development and technology deployment across various industries. His ability to identify and overcome Pain Points has been instrumental in his journey from a Junior Developer to a Chief Technology Officer, a...
2024-11-1434 minPain PointsRising Above Start-Up Struggles: Bill Boulden’s Playbook for Tech Business SuccessWelcome to another insightful episode of the Pain Points Podcast! In this episode, we sit down with Bill Boulden, a seasoned technology leader and serial startip CTO for multiple innovative companies. Bill brings over 15 years of experience navigating the complex landscape of B2B technology, product design, and artificial intelligence. As a visionary in technology management, Bill has successfully led teams through the intricate process of product development and technology deployment across various industries. His ability to identify and overcome Pain Points has been instrumental in his journey from a Junior Developer to a Chief Technology Officer, a...
2024-11-1434 min
Pain PointsBreaking Free from Burnout: Strategies for Success in the Workplace with Massoma Alam ChohanWelcome to the latest episode of the Pain Point Podcast! Lauren Lewis sat down with Massoma Alam Chohan, the inspiring author of Take Your Lunch Break, a powerful guide to overcoming workplace stress and anxiety. Massoma shares her personal journey through debilitating anxiety, her transformative TEDx talk "Go Spaghetti," and the actionable strategies she developed to foster resilience and well-being in both personal and professional settings. In this episode, we dive deep into the Pain Points of workplace stress, burnout, and anxiety. Massoma explains how tools like exposure therapy, mindset shifts, and learning to set boundaries can l...
2024-10-3153 min
Pain PointsFrom Banking to Business Breakthroughs: Mastering Growth & Overcoming Pain PointsWelcome to another episode of The Pain Points Podcast! In this engaging conversation, we’re diving deep into the entrepreneurial journey of Len Morrissey, Managing Partner at Morrissey Metcalfe and Associates, and published author of "Cursed Gift". With over 16 years of banking experience across two countries and a dynamic transition into entrepreneurship, Len Morrissey shares the key Pain Points he faced while scaling businesses, building high-performing teams, and navigating complex financial landscapes, and ultimately pursuing his dream of writing a book! As we explore Len Morrissey's career path—from banking at institutions like Citizens Bank, Bank of Amer...
2024-10-1759 minPain PointsFrom Banking to Business Breakthroughs: Mastering Growth & Overcoming Pain PointsWelcome to another episode of The Pain Points Podcast! In this engaging conversation, we’re diving deep into the entrepreneurial journey of Len Morrissey, Managing Partner at Morrissey Metcalfe and Associates, and published author of "Cursed Gift". With over 16 years of banking experience across two countries and a dynamic transition into entrepreneurship, Len Morrissey shares the key Pain Points he faced while scaling businesses, building high-performing teams, and navigating complex financial landscapes, and ultimately pursuing his dream of writing a book! As we explore Len Morrissey's career path—from banking at institutions like Citizens Bank, Bank of Amer...
2024-10-1759 min
Pain PointsTurning Pain Points into Power Moves: Nicholle Overkamp's Journey to Financial EmpowermentIn this episode, we’re diving deep into the journey of overcoming obstacles, transforming challenges into opportunities, and turning Pain Points into power moves. Join us as we sit down with the remarkable Nicholle Overkamp, a powerhouse entrepreneur, financial guru, and AI-driven business strategist, to uncover the lessons learned from the toughest moments in her career.Nicholle Overkamp is the visionary and founder of Wilcox Financial Group LLC and The MoxAi Co., two dynamic companies that are reshaping the way we think about financial empowerment and AI-enhanced business coaching. With a strong commitment to transparency, integrity, and ex...
2024-10-0359 minPain PointsTurning Pain Points into Power Moves: Nicholle Overkamp's Journey to Financial EmpowermentIn this episode, we’re diving deep into the journey of overcoming obstacles, transforming challenges into opportunities, and turning Pain Points into power moves. Join us as we sit down with the remarkable Nicholle Overkamp, a powerhouse entrepreneur, financial guru, and AI-driven business strategist, to uncover the lessons learned from the toughest moments in her career.Nicholle Overkamp is the visionary and founder of Wilcox Financial Group LLC and The MoxAi Co., two dynamic companies that are reshaping the way we think about financial empowerment and AI-enhanced business coaching. With a strong commitment to transparency, integrity, and ex...
2024-10-0359 min
Pain PointsPain Points and Progress: Nhi Kha’s Story of Resilience in the Cannabis SectorWelcome to another episode of the Pain Points Podcast, where we dive deep into the stories behind the successes and challenges of industry leaders. In this episode, we're thrilled to host Nhi Kha, the CEO and Co-founder of Sativa Remedy Hemp Dispensary in Buffalo. Sativa Remedy is a pioneering force in the cannabis space, dedicated to providing high-quality, affordable hemp products while advocating for education and accessibility. In this episode, Nhi Kha shares:The Origin Story: Discover how Nhi transitioned from a background in chemistry and health services to leading a hemp dispensary. Learn about the personal...
2024-09-1838 min
Pain PointsPain Points and Progress: Nhi Kha’s Story of Resilience in the Cannabis SectorWelcome to another episode of the Pain Points Podcast, where we dive deep into the stories behind the successes and challenges of industry leaders. In this episode, we're thrilled to host Nhi Kha, the CEO and Co-founder of Sativa Remedy Hemp Dispensary in Buffalo. Sativa Remedy is a pioneering force in the cannabis space, dedicated to providing high-quality, affordable hemp products while advocating for education and accessibility. In this episode, Nhi Kha shares:The Origin Story: Discover how Nhi transitioned from a background in chemistry and health services to leading a hemp dispensary. Learn about the personal...
2024-09-1838 min
Pain PointsPain Points and Progress: Nhi Kha’s Story of Resilience in the Cannabis SectorWelcome to another episode of the Pain Points Podcast, where we dive deep into the stories behind the successes and challenges of industry leaders. In this episode, we're thrilled to host Nhi Kha, the CEO and Co-founder of Sativa Remedy Hemp Dispensary in Buffalo. Sativa Remedy is a pioneering force in the cannabis space, dedicated to providing high-quality, affordable hemp products while advocating for education and accessibility.Tune in to gain insights, find inspiration, and learn how industry leaders navigate their Pain Points to achieve success. Don't forget to like, comment, and subscribe for more engaging content!
2024-09-1838 minPain PointsPain Points and Progress: Nhi Kha’s Story of Resilience in the Cannabis SectorWelcome to another episode of the Pain Points Podcast, where we dive deep into the stories behind the successes and challenges of industry leaders. In this episode, we're thrilled to host Nhi Kha, the CEO and Co-founder of Sativa Remedy Hemp Dispensary in Buffalo. Sativa Remedy is a pioneering force in the cannabis space, dedicated to providing high-quality, affordable hemp products while advocating for education and accessibility.Tune in to gain insights, find inspiration, and learn how industry leaders navigate their Pain Points to achieve success. Don't forget to like, comment, and subscribe for more engaging content!
2024-09-1838 min
Pain PointsFrom Capital Raising to Conflict Resolution: Solving Legal Pain Points with Matthew K. PelkeyJoin us on the Pain Points Podcast for an enlightening conversation with Matthew K. Pelkey, Partner at Colligan Law LLP, who brings a wealth of experience in high-growth ventures, technology, and business law. In this episode, Matthew shares his remarkable career journey, offering insights into the legal challenges he faced and overcame along the way. Discover how Matthew's practical approach to business law has made him a trusted advisor for startups, entrepreneurs, and established businesses across New York State.Matthew delves into the major Pain Points he encounters in his practice, from raising capital and structuring deals...
2024-09-0451 min
Pain PointsFrom Capital Raising to Conflict Resolution: Solving Legal Pain Points with Matthew K. PelkeyJoin us on the Pain Points Podcast for an enlightening conversation with Matthew K. Pelkey, Partner at Colligan Law LLP, who brings a wealth of experience in high-growth ventures, technology, and business law. In this episode, Matthew shares his remarkable career journey, offering insights into the legal challenges he faced and overcame along the way. Discover how Matthew's practical approach to business law has made him a trusted advisor for startups, entrepreneurs, and established businesses across New York State.Matthew delves into the major Pain Points he encounters in his practice, from raising capital and structuring deals...
2024-09-0451 minPain PointsFrom Capital Raising to Conflict Resolution: Solving Legal Pain Points with Matthew K. PelkeyJoin us on the Pain Points Podcast for an enlightening conversation with Matthew K. Pelkey, Partner at Colligan Law LLP, who brings a wealth of experience in high-growth ventures, technology, and business law. In this episode, Matthew shares his remarkable career journey, offering insights into the legal challenges he faced and overcame along the way. Discover how Matthew's practical approach to business law has made him a trusted advisor for startups, entrepreneurs, and established businesses across New York State.Matthew delves into the major Pain Points he encounters in his practice, from raising capital and structuring deals...
2024-09-0451 min
Pain PointsTech Turbulence: Tackling the Pain Points of Rapid Change in the IT World with Brian LehmanWelcome to another episode of The Pain Points Podcast, where we delve into the challenges, triumphs, and lessons learned by leaders across various industries. In this episode, we're thrilled to have Brian Lehman, President of EmergenceTek Group (ETG), join us for an insightful conversation about his 20-year journey in executive management and the IT industry. Whether you're an aspiring leader in the IT sector, an entrepreneur facing startup challenges, or simply interested in how innovative companies like ETG overcome obstacles, this episode is packed with actionable insights and real-world examples.
2024-08-2738 minPain PointsTech Turbulence: Tackling the Pain Points of Rapid Change in the IT World with Brian LehmanWelcome to another episode of The Pain Points Podcast, where we delve into the challenges, triumphs, and lessons learned by leaders across various industries. In this episode, we're thrilled to have Brian Lehman, President of EmergenceTek Group (ETG), join us for an insightful conversation about his 20-year journey in executive management and the IT industry. Whether you're an aspiring leader in the IT sector, an entrepreneur facing startup challenges, or simply interested in how innovative companies like ETG overcome obstacles, this episode is packed with actionable insights and real-world examples.
2024-08-2738 min
Pain PointsEp 13: Tech Turbulence: Tackling the Pain Points of Rapid Change in the IT WorldWelcome to another episode of The Pain Points Podcast, where we delve into the challenges, triumphs, and lessons learned by leaders across various industries. In this episode, we're thrilled to have Brian Lehman, President of EmergenceTek Group (ETG), join us for an insightful conversation about his 20-year journey in executive management and the IT industry. Whether you're an aspiring leader in the IT sector, an entrepreneur facing startup challenges, or simply interested in how innovative companies like ETG overcome obstacles, this episode is packed with actionable insights and real-world examples.
2024-08-2138 min
Pain PointsOvercoming Talent Obstacles: How High Expectations Attract the Right Talent in Finance with Ryan O'ConnorIn this episode of the Pain Points Podcast, we sit down with Ryan O’Connor, a Founding Partner and Wealth Management Advisor at Primacy Financial, a multi-specialized wealth management firm. Ryan’s path to success is nothing short of inspiring. As a certified Financial Planner professional, he has built a career by offering tailored financial advice and written plans to business owners, high-net-worth individuals, and professionals like physicians and dentists. But like any great success story, Ryan’s journey wasn’t without its Pain Points. Ryan navigates the complexities of scaling a business and the critical decisions that driv...
2024-08-1442 minPain PointsOvercoming Talent Obstacles: How High Expectations Attract the Right Talent in Finance with Ryan O'ConnorIn this episode of the Pain Points Podcast, we sit down with Ryan O’Connor, a Founding Partner and Wealth Management Advisor at Primacy Financial, a multi-specialized wealth management firm. Ryan’s path to success is nothing short of inspiring. As a certified Financial Planner professional, he has built a career by offering tailored financial advice and written plans to business owners, high-net-worth individuals, and professionals like physicians and dentists. But like any great success story, Ryan’s journey wasn’t without its Pain Points. Ryan navigates the complexities of scaling a business and the critical decisions that driv...
2024-08-1442 min
Pain PointsFrom Challenges to Triumph: Milestone Transforming the Legal Industry, with CEO Amy FogleIn this episode of the Pain Points Podcast, we sit down with Amy Fogle, CEO of one of the fastest growing companies in Buffalo ~ Milestone’s dedication and innovative approach has propelled them into this prestigious ranking, solidifying their position as a leading force in the Settlement Administration and Planning Industry.We explore how Milestone is transforming post-settlement solutions and streamlining mass tort distribution for law firms with their groundbreaking Pathway platform.Pathway is restoring transparency in the legal process, bridging the gap between claimants and law firms.Tune in to learn how Mi...
2024-07-2428 minPain PointsFrom Challenges to Triumph: Milestone Transforming the Legal Industry, with CEO Amy FogleIn this episode of the Pain Points Podcast, we sit down with Amy Fogle, CEO of one of the fastest growing companies in Buffalo ~ Milestone’s dedication and innovative approach has propelled them into this prestigious ranking, solidifying their position as a leading force in the Settlement Administration and Planning Industry.We explore how Milestone is transforming post-settlement solutions and streamlining mass tort distribution for law firms with their groundbreaking Pathway platform.Pathway is restoring transparency in the legal process, bridging the gap between claimants and law firms.Tune in to learn how Mi...
2024-07-2428 min
Pain PointsMastering Modern Recruitment TechnologiesThis week we tackle the pain points and challenges that arise in the world of recruitment technologies. Drawing from their extensive experience in the recruitment industry, Partner at StaffBuffalo, Lauren and Talent Optimization Specialist, Hilario explore the various platforms and tools that are essential for modern recruiting. They cover everything from navigating popular job posting sites like Indeed, Glassdoor, Handshake, and LinkedIn, to the nuances of recruitment marketing and the intricacies of applicant tracking systems (ATS). Tune in as we share insights, tips, and strategies to help you streamline your recruitment process and leverage technology to attract t...
2024-07-1141 minPain PointsMastering Modern Recruitment TechnologiesThis week we tackle the pain points and challenges that arise in the world of recruitment technologies. Drawing from their extensive experience in the recruitment industry, Partner at StaffBuffalo, Lauren and Talent Optimization Specialist, Hilario explore the various platforms and tools that are essential for modern recruiting. They cover everything from navigating popular job posting sites like Indeed, Glassdoor, Handshake, and LinkedIn, to the nuances of recruitment marketing and the intricacies of applicant tracking systems (ATS). Tune in as we share insights, tips, and strategies to help you streamline your recruitment process and leverage technology to attract t...
2024-07-1141 min
Pain PointsBalancing Remote Work While Staying ConnectedWorking remotely offers flexibility, but it also comes with pain points. This week, we discuss how to overcome those pain points and build a strong, connected team – no matter where everyone is located! We explore strategies like using video calls for face-to-face connection, leveraging asynchronous communication, voice messages, and staying organized with multiple clocks and planners. We even cover how Hilario, are recruiting support specialist who works 6 hours ahead, keeps projects moving smoothly for the entire team. Whether you're navigating remote work yourself or managing a dispersed team, this episode offers practical tips to foster collaboration and stay engaged, no m...
2024-06-1335 minPain PointsBalancing Remote Work While Staying ConnectedWorking remotely offers flexibility, but it also comes with pain points. This week, we discuss how to overcome those pain points and build a strong, connected team – no matter where everyone is located! We explore strategies like using video calls for face-to-face connection, leveraging asynchronous communication, voice messages, and staying organized with multiple clocks and planners. We even cover how Hilario, are recruiting support specialist who works 6 hours ahead, keeps projects moving smoothly for the entire team. Whether you're navigating remote work yourself or managing a dispersed team, this episode offers practical tips to foster collaboration and stay engaged, no m...
2024-06-1335 min
Pain PointsBreaking Barriers: Dr. Jackie’s Journey with Cannabis MedicineWe interviews Dr. Jackie, a double-boarded physician in internal medicine and hospice and palliative care, who owns Green Philosophy 716, a local cannabis dispensary. Dr. Jackie discusses her journey into cannabis medicine, sparked by her husband's use of cannabis for PTSD and his desire to move away from pharmaceuticals. This personal experience led her to explore the benefits of cannabis, ultimately opening Green Philosophy 716 to serve the community. This conversation highlights the potential of cannabis as an alternative to opioids and other pharmaceuticals, the ongoing fight against stigma, and the dedication required to establish a cannabis bu...
2024-05-3047 min
Pain PointsBridging the Gap: Setting Realistic Expectations with RecruitersThis week's episode is all about recruitment. We have provided insights for both job seekers and hiring managers. We discuss the importance of being upfront with recruiters about your goals, and the pain points that arise when job seekers fail to do so. We also explore the benefits of working with a recruiter, especially with a StaffBuffalo recruiter, who can provide guidance and useful resources to job seekers. Moreover, we shed light on the pain points that companies face when hiring and how recruiters can help bridge the gap between their needs and the ideal candidate pool. To help...
2024-05-1629 minPain PointsBridging the Gap: Setting Realistic Expectations with RecruitersThis week's episode is all about recruitment. We have provided insights for both job seekers and hiring managers. We discuss the importance of being upfront with recruiters about your goals, and the pain points that arise when job seekers fail to do so. We also explore the benefits of working with a recruiter, especially with a StaffBuffalo recruiter, who can provide guidance and useful resources to job seekers. Moreover, we shed light on the pain points that companies face when hiring and how recruiters can help bridge the gap between their needs and the ideal candidate pool. To help...
2024-05-1629 min
Pain PointsStartups, Part 2: Your Mission, Technology, and Building the Right TeamIn this episode, we continue our conversation about the pain points faced by startups. We tackle the nitty-gritty of user experience in a growing startup. How having a rock-solid foundation for your team by aligning everyone on your vision and core values is a key element to success. We emphasize the importance of having agile and flexible people on your team who can facilitate growth and implement necessary processes. Additionally, the use of technology such as Microsoft OneNote, Planner, and Teams for training and documentation is highlighted as a strategy for organizational development. Tune in now and learn how...
2024-05-0227 min
Pain PointsNavigating Marketing in the Cannabis Space | Missy from Pothead ParentIn our latest episode of the Pain Points Podcast, we are thrilled to welcome Missy Fogarty. She is an advocate of plant medicine, entrepreneurship, and holistic wellness. As the visionary owner of the Pothead Parent® brand, Missy has spearheaded a movement that celebrates cannabis culture and responsible parenting, challenging stereotypes and fostering informed dialogue. During this episode, we discuss several pain points in the cannabis industry, including strategies for marketing oneself and one's business, the challenges of starting a business in the cannabis space, and the vital role of small mom-and-pop, legacy cannabis businesses in competing with la...
2024-04-1841 min
Pain PointsNavigating the Cannabis Industry | Guest Speaker: Nikki LawleyThis week we welcome our very first guest, Nikki Lawley, Cannabis patient advocate, speaker, and founder of Nikki and the Plant!! Nikki shares her insights and experiences within the Cannabis industry, from the frustrating pain points of securing event permits in New York State to the unpredictable lottery system for business openings. Nikki, also, shares valuable tips for navigating the cannabis community, finding top Cannabis talent, and creating positive customer experiences. Hear from Nikki to learn about her captivating journey firsthand and how cannabis has changed her life. This episode is very informative for anyone interested in the cannabis...
2024-04-0448 min
Pain PointsStartups, Part IStarting a business is exciting, but navigating the challenges of being a startup can be overwhelming. In this episode, we explore the unique pain points faced by startups and offer valuable insights on finding the perfect talent, building a team with limited resources, and much more. Tune in to gain the knowledge and confidence you need to take your startup to the next level.
2024-03-2135 min
HRchat PodcastDisruptHR Buffalo and Recruitment Strategies with Lauren Lewis, StaffBuffaloIn this HRchat episode, we talk about ways the candidate experience and recruitment marketing affect the hiring process. Listen as we also preview DisruptHR Buffalo returning on April 11. Our guest this time is Lauren Lewis, Partner at StaffBuffalo, a certified women-owned (WBE), full-service professional staffing firm, providing executive, direct hire, and contract solutions for employers in Buffalo, NY and the surrounding areas.Questions for Lauren include:What are some of the biggest struggles you see with hiring in today’s market?What can companies do to improve their recruiting?What industries will re...
2024-03-1823 min
Pain PointsTackling Hiring Challenges in ManufacturingIn this episode, Carolyn and Sheri, Talent Acquisition Specialists, tackle the staffing pain points confronted by manufacturing companies. We discuss the industry's labor shortage and the impact of temporary workers on productivity. Safety concerns and the need for competitive salaries and diversity in the workforce are also touched upon. Carolyn and Sheri discuss how to address these issues, highlighting the importance of proactive measures for sustained success in manufacturing.
2024-03-0719 min