Shows
BlueStar NationHow are Kitchens Evolving to Meet New Demands? w/Star Micronics’ Christophe NaaszThe modern kitchen serves many masters: food safety standards, "I want it now and I want it here" consumers, and delivery companies enabling those consumers. How are those demands influencing restaurant technology in the kitchen and front-of-the-house? Star Micronics' Christophe Naasz joins to explain. How do label printers and modern scanning solutions drive efficiency? What are the advantages of cloud POS vs. on-prem? What did Christophe see at NRA that excited or interested him?
Around the Nation: Watch Star's QSR Labeling Webinar!
#VARValue - How is Star helping restaurants keep up with kitchen de...2025-06-0558 min
Rising Stars PodcastQSR Delivery Done Right: Labeling, Scales & a Big Thank You from KateOn this episode of the Rising Stars Podcast, “QSR Delivery Done Right: Labeling, Scales & a Big Thank You from Kate,” host Kate Orara explores how QSRs and fast-casual restaurants can boost order accuracy and streamline delivery operations using modern POS scales and labeling solutions. From sticky linerless labels to precision bag weighing, she shares how the right tools can reduce errors, improve customer satisfaction, and simplify back-of-house workflows.Whether you're a franchise operator, tech partner, or solution provider, this episode offers practical insights into how labeling and POS technology can solve real-world challenges in high-volume environments.Pl...2025-03-2508 minRising Stars PodcastAvoid POS Downtime: Why Your Business Needs an Extended WarrantyJoin Kate Orara as she meets with Paul Leduc, CEO of Globe POS Systems, to explore how extended warranties are transforming the POS industry by minimizing downtime and protecting businesses’ most critical investments. Paul shares insights into common hardware failures, the real cost of POS system disruptions, and how extended warranties provide long-term savings and peace of mind.Listeners will gain valuable knowledge on the benefits of extended warranties, including how they enhance business continuity, reduce unexpected repair costs, and ensure seamless POS system performance. Paul also breaks down how Globe POS partners with Star Micronics to de...2025-03-0530 minRising Stars PodcastWhy Businesses Are Moving to Cloud-Based POS – And Why You Should TooOn this episode of the Rising Stars Podcast, "Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too," host Kate Orara explores the shift to cloud-based point-of-sale (POS) systems and why businesses are making the move. She breaks down the key advantages, from lower upfront costs and real-time data access to enhanced security and seamless scalability, helping VARs, ISVs, and business owners understand the long-term benefits.Discover how cloud POS keeps businesses competitive in a fast-changing market. Whether you're looking to future-proof your POS strategy or overcome objections to cloud adoption, this episode is packed wi...2025-02-1907 minRising Stars PodcastChannel Partner Success: Best Practices from Elo & Star MicronicsJoin Kate Orara as she sits down with Rob Nordby, Channel Sales Manager at Elo Touch Solutions, to uncover the secrets to building strong, profitable channel partnerships in today’s fast-moving tech landscape. Rob shares key traits of successful ISVs and VARs, offering expert insights into how partners can maximize their relationships with manufacturers like Elo and Star Micronics.Listeners will learn best practices for partner collaboration, including how to leverage exclusive partner programs, optimize new product launches, and navigate common challenges in manufacturer-channel relationships. Rob also discusses the Elo Elite Partner Program, breaking down how it pr...2025-02-0527 minRising Stars PodcastNavigating Tariff Policy Changes in the Retail Technology IndustryOn this episode of the Rising Stars Podcast, "Navigating Tariff Policy Changes in the Retail Technology Industry," host Kate Orara offers actionable strategies for POS hardware professionals to stay informed and adapt to evolving tariffs. From assessing supply chain vulnerabilities to leveraging financial tools, Kate explores how VARs, ISVs, and distributors can protect their margins and support their customers amidst changing regulations. Discover practical tips on inventory management, cost modeling, and strengthening partnerships to mitigate risks and maintain competitiveness in the retail technology channel. Tune in for all the insights to help your business thrive in a...2025-01-2207 minRising Stars PodcastRetail Tech Trends to Watch at NRF 2025Join Kate Orara as she sits down with Andy Szanger, Director of Strategic Industries at CDW, to explore the retail technology trends set to dominate NRF 2025, Retail's Big Show hosted by the National Retail Federation. Andy shares his expert insights on how advancements in self-service kiosks, payment technologies, and AI are shaping the future of the retail industry.Listeners will gain a deeper understanding of how mobile wallets, cryptocurrency, and machine learning are influencing POS system design and personalized marketing. Andy also highlights the most exciting innovations in retail tech, offers tips for selecting or upgrading POS...2025-01-0830 minRising Stars PodcastThe Future of Shopping: Virtual Try-Ons and AI Smart CartsOn this episode of the Rising Stars Podcast, "The Future of Shopping: Virtual Try-Ons and AI Smart Carts," host Kate Orara explores two groundbreaking innovations reshaping the retail experience. From Goddiva’s virtual fitting room technology with Zyler to Intermarché’s AI-powered smart carts in France, Kate dives into how these advancements are redefining customer engagement and workflow effectiveness.Learn how virtual try-ons are bridging the gap between online and in-store shopping, reducing returns, and boosting customer confidence. Discover the potential of AI smart carts to transform grocery shopping by streamlining checkout, providing real-time suggestions, and delivering valua...2025-01-0307 minRising Stars PodcastProp 65 Compliance Made Simple for ResellersOn this episode of the Rising Stars Podcast, "Prop 65 Compliance Made Simple for Resellers," host Kate Orara breaks down California’s Proposition 65 regulations and what they mean for Value-Added Resellers (VARs) in the retail technology space. Kate explains the basics of Prop 65, from identifying products with listed chemicals to ensuring proper labeling, so resellers can protect their business and customers while staying compliant.Learn how updates to Prop 65, such as BPA-free receipt paper requirements and specific warning label guidelines, impact your inventory and customer communications. Kate also shares practical steps for auditing products, working with manufacturers, and ed...2024-12-1807 minRising Stars PodcastPOS Partnership Tips: Choosing the Right Hardware ManufacturerOn this episode of the Rising Stars Podcast, "POS Partnership Tips: Choosing the Right Hardware Manufacturer," host Kate Orara shares expert advice for independent software vendors (ISVs) and resellers navigating the search for the ideal POS hardware partner. Kate outlines the top factors to consider when forming partnerships, focusing on integration support, joint marketing opportunities, and a commitment to innovation.Discover how hardware and software integration tools, such as APIs and SDKs, along with co-marketing initiatives and access to reseller networks, can drive growth and elevate your business. This episode also highlights the importance of working with...2024-12-0406 minRising Stars PodcastChoosing the Right Channel Partner Program for POS SuccessOn this episode of the Rising Stars Podcast, "Choosing the Right Channel Partner Program for POS Success," host Kate Orara offers crucial insights for value-added resellers (VARs) and independent software vendors (ISVs) seeking effective POS partnerships. Kate discusses the essential qualities to look for in a channel partner program, emphasizing how the right support and resources can drive growth.From onboarding simplicity and partner discounts on POS hardware to dedicated support specialists and a comprehensive partner portal, this episode covers key features that contribute to a successful partnership. Tune in to learn how aligning with...2024-11-1307 minRising Stars PodcastChannel Marketing Strategies & Trends with James KorteJoin Kate Orara as she chats with James Korte, Director of Marketing at BlueStar, about the latest channel marketing strategies and digital marketing trends. James shares his insights on what the channel hasn’t fully embraced yet and discusses his favorite digital marketing campaigns that set the standard for creativity and effectiveness.Listeners will learn about the biggest mistakes businesses are making in their digital marketing efforts and discover creative ways for smaller resellers to compete with larger brands. James also offers advice on the essential digital marketing tools and channels that can drive success and shares hi...2024-10-3050 minRising Stars PodcastTop 10 Retail Cybersecurity Tips to Protect Your ClientsOn this episode of the Rising Stars Podcast, host Kate Orara discusses "Top 10 Retail Cybersecurity Tips to Protect Your Clients," providing valuable insights for VARs and ISVs working with retail clients. Focusing on enhancing cybersecurity measures, Kate breaks down key strategies that resellers can recommend to protect retail businesses from evolving cyber threats.From endpoint protection and multi-factor authentication to data encryption and secure payment solutions, this episode offers practical advice to safeguard your clients’ sensitive information. Tune in to discover how investing in cybersecurity tools and training can help mitigate risks, enhance compliance, and protect business co...2024-10-1610 minRising Stars PodcastGenerational Selling in Retail Technology with Tyler WellsJoin Kate Orara as she talks with Tyler Wells, ISV & Strategic Partner Manager at MicroTouch, about the challenges and opportunities of generational selling within retail technology. Tyler offers his expertise on how retailers can effectively engage Baby Boomers, Gen X, Millennials, and Gen Z by tailoring their tech solutions and communication strategies to each group’s preferences.Listeners will gain insights into how to adapt their sales techniques, emphasize the right value propositions, and avoid generational stereotypes. Tyler also explores the latest retail technology solutions that are bridging the generational gap and driving innovation in the industry....2024-10-0251 min
B2B Tech Talk with Ingram MicroExploring the State of Small BusinessesIn these times of economic turmoil, small businesses need all the help they can get. Star Micronics is on the case to provide efficient, reliable support to help partners streamline their operations.Shelby Skrhak speaks with Kate Orara, partner development manager at Star Micronics, about:How Star Micronics has evolved over the years How resellers can help end users during inflationThe benefits of partnering with Star MicronicsTo join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on S...2024-09-1825 minRising Stars PodcastKiosk Solutions and Future-Proofing Technology with Frank OleaJoin host Kate Orara as she chats with Frank Olea, CEO of Olea Kiosks, about the future of self-service kiosk technology. Frank shares insights into implementing kiosk solutions that enhance customer engagement across industries like healthcare, hospitality, and entertainment, while offering strategies to future-proof systems against inevitable hardware and software changes.Listeners will learn how to balance advanced kiosk features with user-friendly design, promote self-service technology, and stay ahead of industry trends. Frank also provides advice for resellers on demonstrating the ROI of kiosk solutions to clients.Tune in for expert insights on driving innovation...2024-09-1834 minBlueStar NationOvercoming Receipt Printer Challenges w/Star Micronics’ Kate Orara & Bill ShuffAs POS evolves, so does the need for receipt printers to keep up with modern hardware, software, unique use cases, new types of commerce, and myriad connectivity options. That presents many potential problems, which Star Micronics' Kate Orara & Bill Shuff are here to tackle! What's happening with interfaces? How do tablets change printing needs? What happens to device management across multiple locations? What about peripherals? It's the episode that's getting hangry.
#VARValue - How does Star's mC-Print3 series solve these problems?
TEConnecting with us:
Bill - Sustainability, bioplastics & seaweed...2024-09-1257 minRising Stars PodcastSteadyLAN or TetherLAN: Which POS Printer Solution is Best?On this episode of the Rising Stars Podcast, host Kate Orara explores the differences between SteadyLAN and TetherLAN technology for POS printers, helping you make an informed decision for your business. Drawing from a detailed Star Micronics blog post, Kate explains how these technologies foster seamless connections and optimize workflow in various retail and hospitality environments.Tune in to learn how SteadyLAN provides reliable connections for stable environments, while TetherLAN offers flexibility for mobile and outdoor operations. Whether your business is anchored in a fixed location or moves with the crowd, this episode offers crucial insights to...2024-09-0407 minRising Stars PodcastSmarter Cafe Management with Linerless Sticky LabelsOn this episode of the Rising Stars Podcast, host Kate Orara explores the game-changing benefits of linerless sticky label printers for cafes and coffee shops. Drawing insights from a recent Star Micronics blog post, Kate highlights how this innovative technology can revolutionize daily operations, enhance customer service, and reduce waste.Tune in to learn how linerless sticky label printers speed up the labeling process, offer versatile label sizing for different products, and contribute to eco-friendly practices. Whether you’re managing front-of-house orders or streamlining back-of-house operations, this episode provides valuable insights on how linerless printing can drive ef...2024-08-2107 minRising Stars PodcastVARs: Build Success with Driver's License Barcode ParsingOn this episode of the Rising Stars Podcast, host Kate Orara explores the benefits of driver's license barcode parsing for value-added resellers (VARs). Learn how this technology helps clients streamline operations, enhance customer service, and ensure regulatory compliance across various industries.Discover practical ways to incorporate barcode parsing into your offerings to elevate your services. Whether your clients are in retail, hospitality, healthcare, or financial services, this episode provides valuable insights for leveraging this technology.Don't miss Kate's expert discussion on building business success with driver's license barcode parsing.Follow us on LinkedIn...2024-08-0706 minRising Stars PodcastNavigating Change in Retail Technology with Blake GillumJoin host Kate Orara on the Rising Stars Podcast as she explores the challenges of navigating change in the retail technology industry. In this episode, Blake Gillum, President of Data Enterprises, Inc. and on the RSPA Board, offers his insights on staying relevant in a highly dynamic landscape. With nearly 15 years of experience, Blake discusses how his company has adapted to industry shifts, embraced new technologies, and upheld a strong customer service ethos.Listeners will gain valuable perspectives on managing generational challenges, the impact of remote work, and the importance of staying ahead of consumer demands. Blake...2024-07-2451 minRising Stars PodcastRetail IT Channel Insights from Brett Bennett of POSitive TechnologyJoin host Kate Orara on the Rising Stars Podcast as she explores the latest in retail technology solutions. This episode features Brett Bennett, co-founder and President of POSitive Technology. Brett shares how OpSuite and OpSuitePOS are setting new standards in retail management and POS systems.Listeners will also learn about Brett's role as Board Chair of the Retail Solutions Providers Association (RSPA), the benefits of RSPA membership, and his vision for the future. They will discover how these advancements are transforming the retail IT channel and uncover key tools and strategies for rising professionals in this industry.2024-07-1040 minRising Stars PodcastBuilding Your Personal Professional Brand on LinkedInOn this episode of the Rising Stars Podcast, host Kate Orara reveals the essentials of crafting a powerful personal professional brand on LinkedIn. She shares her top three tips for leveraging LinkedIn effectively to enhance your professional presence, whether you're a novice or an experienced LinkedIn user.Tune in to learn how to make a solid first impression with your LinkedIn profile, share valuable industry content, and connect with key professionals in your field. Whether you're looking to attract potential employers, clients, or collaborators, this episode provides the tools you need to stand out on LinkedIn. Don't...2024-06-2614 minRising Stars PodcastRetail Technology Solutions: The Aptimyz ApproachJoin host Kate Orara on the Rising Stars Podcast as she explores the latest developments in retail technology solutions. This episode, featuring David Soden, CEO of award-winning global SaaS provider Aptimyz, provides an in-depth exploration of the innovations reshaping retail management and operations. Listeners will gain insights into how Aptimyz has evolved to meet the needs of modern retail, the challenges they've overcome, and the strategic role of their technology in enhancing customer and staff experiences.Tune in for an enlightening discussion on the rapid advancements in retail POS systems, including mobile point of sale (mPOS) and...2024-06-1233 minRising Stars PodcastExploring Cannabis POS Systems and Market Trends with PLSJoin host Kate Orara on the Rising Stars Podcast as she explores the evolving world of cannabis retail technology. This episode, featuring Gerson Cedillos, CEO of Professional Label Solutions (PLS), provides a comprehensive look at the current trends and future directions of cannabis POS systems in this fast-growing industry. Listeners will learn how PLS has adapted to and thrived in this dynamic environment, their journey in the cannabis space, and the role of innovation in enhancing dispensary operations. Tune in for insights into the key considerations for selecting POS technology in cannabis retail, the challenges faced in...2024-05-2925 minRising Stars PodcastReliable Connections and Cellular Printing in POS TechnologyTune into the latest episode of the Rising Stars Podcast with host Kate Orara as she explores a piece of the POS technology world. With our special guests, Joshua Ventocilla and Oreoluwa Akeredolu from Star Micronics, discover the unique benefits of SteadyLAN and TetherLAN, highlighting how these innovative technologies ensure stable and continuous operations in diverse POS environments. Whether you're a software vendor or a business owner, this episode illuminates how these technologies can optimize your operations with enhanced network stability. Listen to learn how cellular printing and more reliable Ethernet connections are shaping the future of...2024-05-1532 minRising Stars PodcastKate’s Quick Take: The Power of Social CommerceJoin Kate Orara in this solo episode of the Rising Stars Podcast as she explores the rising world of social commerce. What makes platforms like Instagram and Facebook new frontiers for retail? Kate discusses the key elements that transform social media into powerful sales channels, emphasizing the impact of authenticity and user-generated content. Tune in to discover ideas that could revolutionize your approach to e-commerce.Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.Loving the podcast? Subscribe now, and let us know what you think by leaving...2024-05-0107 minRising Stars PodcastKate’s Quick Take: The Big Impact of Food LabelsJoin Kate Orara in this solo episode of the Rising Stars Podcast as she explores the transformative power of food packaging labels and strategic labeling in the hospitality industry. Discover how innovations like linerless labels are reshaping restaurant and online order management, enhancing brand visibility, and driving sustainable practices. Tune in to uncover how labeling can elevate your business in a competitive market!Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.Loving the podcast? Subscribe now, and let us know what you think by leaving a review!2024-04-1710 minRising Stars PodcastLeading Retail into the AI Era with Celerant TechnologyJoin host Kate Orara as she opens the book on the world of AI in retail with Michele Salerno and Zeke Hamdani from Celerant Technology. Explore how Celerant stays ahead of the curve, offering innovative AI solutions that redefine the retail experience across various verticals. Celerant's AI software not only streamlines content creation and SEO for retailers who may not know all the tricks, but it incorporates machine learning into the back end as well for an overall smarter POS system. It can even be tailored to speak in the unique voices of their clients—just one ex...2024-03-201h 10Rising Stars PodcastThe Impact of Technology on Modern Grocery StoresIn this episode of the Rising Stars Podcast, Kate Orara hosts guest Kevin Spencer, President and CEO of Rod Plus Technology Solutions. They discuss how Rod Plus Technology is innovating in the grocery sector while helping its clients adapt to the new digital retail landscape and changing consumer behaviors.Kevin discusses how Rod Plus's solutions, from inventory management to e-commerce, streamline grocery operations and improve customer experiences. He highlights the role of AI and IoT in advancing grocery services and stresses the value of human connection in technology-driven environments.As Rod Plus Technology and Star...2024-03-0651 minRising Stars PodcastNRF 2024 Insights: Retail's Digital Inflection PointIn this episode of the Rising Stars Podcast, Kate Orara hosts a discussion with industry experts Jon Levin and Christophe Naasz from Star Micronics, unpacking key takeaways from NRF 2024: Retail's Big Show. They explore the delicate balance between embracing cutting-edge technologies like AI and addressing genuine market needs in one of the industry's most significant turning points. With an in-depth look at the ascension of labeling in e-commerce and omnichannel retail, it's packed with valuable insights on leveraging the right technology with the right strategy to truly enhance efficiency and customer satisfaction. This episode is...2024-02-2145 min
Pod Casty For MeThe Mule (2018)Hop in the Lincoln Mark LT, listeners, we've got a duffel bag full of conversation about THE MULE! Join us for a long-haul chat about Clint's 2018 old-man-drug-trafficker drama about shitty fathers and late capitalism. Spoiler for what we thought of the movie: we both loved it! We talk drug war cinema, the film as a sort of GRAN TORINO REDUX, the film as Alison Eastwood's personal 15:17 TO PARIS, Sondra Locke's death just before its release, and lots more. Hee-haw, folks! (Actually I looked up a video of the sounds mules make and none of them are hee-haw.)2024-01-262h 19Rising Stars PodcastRMH's Blueprint for Retail Software SuccessIn this episode of the Rising Stars Podcast, host Kate Orara from Star Micronics and guest Israel Morrison of Retail Management Hero (RMH) explore the cutting-edge RMH POS solutions revolutionizing retail. They discuss key industry innovations, strategies for conquering tablet-based POS systems, and RMH's approach to rapidly evolving technologies like the cloud, e-commerce, AI, and online ordering. This episode is essential for understanding future retail trends and the role of RMH in driving industry disruption. Value-added resellers (VARs), software and technology providers, and retail enthusiasts don't want to miss it!Click here to...2024-01-1047 minRising Stars PodcastNew Dimensions in Payment Tech EvolutionJoin us in this episode of the Rising Stars Podcast as host Kate Orara explores the exciting and dynamic world of payment technology with Heather Philpott, Director of Supplier Services at ScanSource. They cover crucial topics like remote key injection, the future of traditional payment devices, and the distinctions between multifunction and integrated payment systems. Heather also discusses how virtual payments are transforming the industry, the impact of app-based payments like Venmo and Zelle, and the role of installment payment services like Afterpay, Affirm, and Klarna. Discover the changing roles of value-added resellers (VARs) and...2023-12-1336 minRising Stars PodcastBiztracker's Edge: Innovating the POS LandscapeSee the world of POS innovation in Episode 36 of the Rising Stars Podcast, hosted by Kate Orara and featuring Craig Kaliebe, Director of Business Development and Marketing at Biztracker. Discover the transformative impact of the company's "Fulfillment as a Service" model on the POS industry, exploring diverse applications from retail to healthcare. This episode unpacks the synergy between hardware supply and software solutions, highlights the evolving roles of VARs and ISVs, and delves into the critical aspects of data security and emerging technologies like AI and cloud computing. Join us for an insightful conversation that...2023-11-1548 min
RSPA Trusted AdvisorRSPA Trusted Advisor Ep. 99: Tech Trends in Label Printing with Jon Levin and Kate Orara of Star MicronicsIn Episode 99 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks technology trends in label printing with Jon Levin, Director of Product Management at Star Micronics, and Kate Orara, Star’s Partner Development Manager. Levin and Orara share how VARs and ISVs can take advantage of new delivery avenues requiring new labeling solutions, increased consciousness related to food safety and allergens, and helping merchants go green and save money at the same time.
“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software developers...2023-10-2642 minRising Stars PodcastBehind the Tech Curtain: Star's Integration SuccessIn this episode of the Rising Stars Podcast, host Kate Orara invites us into the fascinating world of POS integration and technology with Mark Rasho, the mastermind behind Star Micronics' Integration Team. Join them as they delve into Star's industry-leading technologies, including TetherLAN and Android Open Accessory, and gain insights into the challenges and triumphs of integrating hardware with software in the fast-paced POS industry. From exploring the importance of seamless communication between SDKs and APIs to unveiling the future of software vendors in the face of evolving customer needs and technological advancements, this episode is a...2023-10-2536 minRising Stars PodcastBridging POS Software Innovation with VAR ExpertiseIn this episode of the Rising Stars Podcast, host Kate Orara joins Colton Kaltenfeldt, Director of Marketing for POSGuys.com, for an enlightening discussion on the changing POS landscape. Drawing from his rich experience, Colton underscores the strategic advantage of software developers partnering with value-added resellers (VARs) rather than navigating the market solo. He elaborates on how VARs, like POSGuys.com, ensure end-users receive the best support and hardware, alleviating some of the developers' pain points. Additionally, VARs help foster crucial industry connections for software companies and provide them with invaluable feedback and advice.Listen...2023-10-1144 minRising Stars PodcastHarnessing Tech Evolution in HospitalityIn this episode of the Rising Stars Podcast, host Kate Orara sits down with Allie Haskell, Vice President of Client Success and Engagement at Custom Business Solutions (CBS). Together, they explore the transformative power of customer-centric tech solutions in the retail and restaurant industries. Discover why CBS stands out as an innovative leader, strategically navigating shifts toward cloud point-of-sale (POS) systems, which are projected to reach a staggering $26B by 2030. Discover the revolutionary "Secure and Manage" recipe feature, CBS's steadfast 24/7 service, and insightful strategies for tackling labor shortages with state-of-the-art tablet systems. Don't miss this...2023-09-2730 minRising Stars PodcastThe New Wave in Retail IT: ISVs, MSPs, and the Future of VARsIn this episode of the Rising Stars Podcast, host Kate Orara sits down with the esteemed Michel Sirois, President of BlueStar Canada and Chairman of the RSPA Board of Directors. As a pillar in shaping the future of retail IT, Michel offers invaluable insights into the evolving dynamics of the industry. The duo explores the shifts observed in the retail IT channel, examining the emerging prominence of ISVs and MSPs and what it signifies for established value-added resellers (VARs). They discuss the reasons behind the gradual move from a VAR-centric model and examine strategies VARs can employ...2023-08-0935 min
B2B Tech Talk with Ingram MicroThe Value of Partnering with Star MicronicsToday, Star Micronics offers more than receipt printers—they’re here to meet all your retail needs, from cash drawers to scales.Shelby Skrhak speaks with Kate Orara, partner development manager at Star Micronics, about:The basics of Star MicronicsHow Star Micronics focuses on being developer friendlyThe Star Micronics Empowered Partner ProgramTo join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Stitcher.2023-08-0924 minRising Stars PodcastIndustry Evolution and RSPA Goals: A Chat with Kate OraraIn this episode of the Rising Stars Podcast, we turn the spotlight on our very own Kate Orara, Partner Development Manager at Star Micronics. With nearly 18 years of channel experience, Kate brings a unique perspective to the table as she shares her insights about the critical role of partnerships in a retail point-of-sale (POS) industry undergoing momentous change. Kate is running for a position on the Retail Solutions Providers Association's (RSPA) Board of Directors. She shares her vision of an innovative, collaborative future in which the RSPA serves as a resource hub for all things POS technology. 2023-07-2635 minRising Stars PodcastNavigating the Modern Retail LandscapeIn this episode of the Rising Stars Podcast, Kate Orara enjoys an insightful conversation with the one-and-only Jim Roddy, President and CEO of the Retail Solutions Providers Association (RSPA). Roddy, an influential figure in the retail industry, shares valuable strategies for resellers aiming to stay relevant and grow their business in the modern retail landscape.The episode explores crucial subjects such as the importance of being proactive in the industry, recognizing and establishing successful partnerships, and anticipating economic changes to navigate potential challenges. It also highlights the uniqueness of RSPA’s RetailNOW show and what to look fo...2023-07-1233 minRising Stars PodcastRetail Reimagined: How Tech is Transforming In-Store Customer ExperiencesIn this episode of the Rising Stars Podcast, explore the strategies allowing retailers to significantly enhance their in-store customer experience. Join host Kate Orara and her special guest Andy Szanger, Director of Strategic Industries at CDW, a market-leading global provider of integrated technology solutions and services. With over 28 years of experience and a wealth of knowledge in helping high-profile retailers leverage technology to their advantage, Andy provides valuable insights into the industry's current challenges and the dynamic role of technology in today's retail landscape. From economic influences on technology spending to the role of partners in boosting...2023-06-2832 minRising Stars PodcastThe New Rising Stars Podcast with Host Kate OraraThe Rising Stars Podcast is all about uncovering the latest insights, trends, and strategies in the POS industry. With in-depth conversations with thought leaders in the field, this exciting show promises to deliver vital information to help value-added resellers (VARs) and independent software vendors (ISVs) stay ahead of the curve in this fast-evolving industry.At the helm of this new podcast is our incredibly knowledgeable host Kate Orara. With a wealth of experience in the POS industry and an exceptional knack for delving into thought-provoking discussions, Kate embodies the spirit of innovation and progress that the Rising...2023-06-2201 minRising Stars PodcastThe Kitchen of the FutureIn this episode of the Rising Stars Podcast, join host Brianna Moriarty and John Maieli, Channel Partner Executive at Star Micronics and former Chef, as they explore the kitchen of the future and the technologies helping the restaurant and hospitality industries compete in the current climate. Brianna and John discuss how professional kitchens have had to adapt as the pandemic moves from one stage to the next and how the changes continue. They also talk about trends and issues the industry faces and how integrated point-of-sale technologies are critical. Enjoy the show!Click here to connect with...2022-05-2518 minRising Stars PodcastStar Technology ExplainedMany terms get thrown around Star’s solutions like AOA, CloudPRNT, StarPRNT SDK, and StarXpand, but what do they mean? In this episode of the Rising Stars Podcast, join host Brianna Moriarty and returning guest Jon Levin, Director of Product Management at Star Micronics, as they dive into the innovative technologies that make Star’s solutions so unique. Together, Brianna and Jon talk about Star Micronics Cloud Services, its upgrades, and how they’re invaluable to both ISVs and business owners. Jon explains popular services like PromoPRNT and Device Monitor API and gets more into StarXpand for React Native. They a...2022-05-1124 min
B2B Tech Talk with Ingram MicroCloud solutions for point of salePoint of sale (POS) devices are moving to the cloud. Are you looking for a solution that makes it easier to offer incredible POS experiences for the modern cloud-based retail and restaurant world we live in today? Shelby Skrhak talks with Brianna Moriarty , Partner Development Manager at Star Micronics , about: - The evolution of the Star Micronics product portfolio- The emergence of mobile point of sale (POS)- CloudPRNT Email Kelly Tryloff , visit Star Micronics , or listen to the Rising Star Podcast for more information. To join the discussion, follow us on Twitter @Ingr...2022-05-1117 minRising Stars PodcastCelebrating One Year of Rising StarsIn this episode, we are celebrating one year of the Rising Stars Podcast! Rising Stars has covered many topics from the future of retail, to online ordering trends, to alternative payments – and there’s much more to come! This episode will give you a glimpse into Rising Star’s top 5 episodes from its first year. Enjoy the show!Listen to the full top five episodes.As always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Loving the podcast? Subscribe now to never mi...2022-04-2730 minRising Stars PodcastSolution Selling with CloudPOSIn this episode of the Rising Stars Podcast, join a discussion all about solution selling for the point-of-sale (POS). Host Brianna Moriarty talks about current and future trends with guest Katie McMillan, CRO of Cloud POS, a solution selling company offering full-service POS deployment for various verticals. Together, Brianna and Katie address common misconceptions in the space and stress how businesses should embrace new payment technology now. Enjoy the show!Click here to connect with Katie McMillan on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, Li...2022-04-1331 minRising Stars PodcastCelebrating Women in TechnologyIn this episode of the Rising Stars Podcast, join us for a talk with several women at Star Micronics as we celebrate Women’s History Month. Host Brianna Moriarty talks with Christine Duffy, Director of Distribution Sales, Christin Dorner, Content and Media Manager, Maryah Balerdi, Inside Sales Coordinator, Kathy Parker, Operations Manager, and Joey Anna Durso, Human Resources Manager, each of whom brings different experiences and stories to the table. Together, Brianna and the wonderful women at Star discuss careers, thoughts on being women in the tech world, and first-hand advice for our listeners. Enjoy the show!Cl...2022-03-3013 minRising Stars PodcastExploring Alternative PaymentsIn this episode of the Rising Stars Podcast, join us for an eye-opening exploration into alternative payment methods. Host Brianna Moriarty talks with Jarrod Newman, Director of ISV and Channel Partners at Blackhawk Network, a company that specializes in branded payment solutions through prepaid products, technologies, and networks that connect brands and people. Together, Brianna and Jarrod discuss where consumers are headed when it comes to payments, what they’re looking for from businesses moving forward, and how Blackhawk is pivoting as alternative payment technology grows. Enjoy the show!Click here to connect with Jarrod on LinkedIn. An...2022-03-1618 minRising Stars PodcastThe Rise of Mr.Yum and Mobile OrderingIn this episode of the Rising Stars Podcast, join us for an exciting talk about the rise of mobile ordering and how Mr. Yum was there to meet the moment. Host Brianna Moriarty interviews Kim Teo, CEO and co-founder of Mr. Yum, an innovative tech company in mobile ordering, mobile payments, and much more for the hospitality and entertainment industries. Together, Brianna and Kim discuss Mr. Yum’s wild timeline–not only the origin and culture but how they navigated and capitalized on the changes to the food and leisure industry that continue today. They also consider where QR code...2022-03-0227 minRising Stars PodcastRetail Technology Trends for 2022In this episode of the Rising Stars podcast, join us for an exciting talk about the coming trends for retail technology in 2022 and beyond. Host Brianna Moriarty interviews Nicole Leinbach Reyhle, the Founder of Retail Minded, an internationally recognized industry blog and publication that delivers news and education to independent retailers. Together, Brianna and Nicole discuss consumer behaviors and retail tech trends coming down the pipeline, including tech for inventory control, payment options, and social and augmented reality shopping. They also weigh in on facial recognition technology and how it can greatly impact the space. Enjoy the show!2022-02-1631 minRising Stars PodcastThe Next Generation of the ChannelIn this episode of the Rising Stars podcast, join us for a talk about the next generation of the channel through the eyes of someone who has uniquely experienced all sides. Host Brianna Moriarty interviews Michel Sirois, President of BlueStar Canada, Canada’s leading specialty IT distributor, delivering complete solutions in POS, digital signage, mobility, and wireless. Together, Brianna and Michel discuss where they see the channel going over the next 5-10 years, and how the acceleration of technology adoption is changing the landscape. They also bring up the labor shortage, currently a major hurdle across industries, and its ef...2022-02-0232 minRising Stars PodcastRecapping NRF 2022In this episode of the Rising Stars podcast, join us for a recap of retail’s biggest show of the year, NRF. Host Brianna Moriarty interviews Michael Flores, Channel Sales Manager at Star Micronics, on the show floor to get the inside scoop of NRF 2022. Together, Brianna and Michael talk about the drastic decrease in attendees this year compared to years past, and how that benefited the ones that showed up. They also discuss trending retail technology, such as AI and self-service, and Michael gives a sneak peak of Star’s newest products – the TSP143IV, and new scales, stands...2022-01-1921 minRising Stars PodcastThe Rise of Self-ServiceIn this episode of the Rising Stars podcast, join us for a discussion covering the rise of kiosks and self-service trends. Host Brianna Moriarty interviews Aaron Westphal, Director of Sales at Kiosk Group, an information technology company that creates innovative tablet kiosk hardware and software for a global client base. Together, Brianna and Aaron confront whether self-service is merely a temporary necessity, or if it’s more than that, quickly becoming part of everyday life. They discuss the many commercial benefits of kiosks, but also dive into how self-service technology is becoming multifaceted, not just limited to retail and PO...2022-01-0526 minRising Stars PodcastBuilding Business and A CommunityIn this episode of the Rising Stars podcast, join us for a discussion about the rare brick-and-mortar reseller storefront and how it can help build a successful business model. Host Brianna Moriarty interviews Debra Peters-Smith, CEO of Advanced Business Computing (ABC), an expert guide for highly personalized POS solutions and small business IT from start to finish.Together, Brianna and Debra discuss how ABC came to be, their extensive journey through the IT and POS space, and how having a physical storefront in Columbus, IN has helped cultivate and strengthen their community. They also touch on the...2021-12-1528 minRising Stars PodcastThe QR Code TakeoverIn this episode of the Rising Stars podcast, join us for a discussion about the QR code takeover. Host Brianna Moriarty interviews Ben Harrison, Director of Marketing at Addmi, a leading point of sale company specializing in QR codes and contactless ordering for the hospitality industry. Together, Brianna and Ben discuss all things QR codes, mobile ordering, and how the hospitality industry can use these easy technologies to boost efficiency and sales. They also explore how Addmi was ahead of the QR code trend and how the company continues to innovate, helping the hospitality industry bounce back throughout the pand...2021-12-0128 minRising Stars PodcastSurviving the Supply Chain CrisisIn this episode of the Rising Stars podcast, join us for a discussion about surviving the current supply-chain crisis. Host Brianna Moriarty interviews Brenda McCurry, Vice President of Merchandising at ScanSource, a leading global provider of technology products and solutions, focusing on point-of-sale, barcode, physical security, video, voice, and data networking. Together, Brianna and Brenda discuss the current state of the supply-chain, how to navigate and plan around delays, and using technology to develop point-of-sale systems that boost business. They also explore how ScanSource is educating and creating solutions for its partners to stay ahead of contactless payment trends...2021-11-1723 minRising Stars PodcastDelivering Technology for a Post-COVID WorldIn this episode of the Rising Stars podcast, join us to learn about what retailers are doing to adjust to the after-effects of the COVID pandemic. Host Brianna Moriarty interviews Elliott Winskill, Head of Solutions at PMC, a merchant services provider (MSP) based in the UK. Together Brianna and Elliott discuss challenges that retailers are facing in getting customers back into the brick-and-mortar store, how to improve the customer experience, and upgrading retail technology. Enjoy!Click here to connect with Elliott on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to fo...2021-11-0344 minRising Stars PodcastSucceeding in The Channel with BlueStar's Mark FrakerToday’s episode is a special one as host Brianna Moriarty chats with Mark Fraker, VP of Marketing at BlueStar. Mark discusses a myriad of topics including: his 22-year-long career journey at BlueStar; the many benefits the TEConnect Program offers ISVs including end-user demand generation, SaaS financing, and more; the importance of partnerships and proper pricing models to new ISVs entering the reseller channel; how resellers can navigate and set realistic expectations for the ongoing component shortage issues; and more. Enjoy!Click here to connect with Mark on LinkedIn. And as always, to stay up-to-date on all th...2021-10-2039 minRising Stars PodcastThe Stadium of the FurtureThis week on the Rising Stars Podcast, host Brianna Moriarty sits down with Wayne Scarsella, EVP of Sports & Entertainment at Appetize (now a part of Spot On). Wayne chats about the recent Appetize/Spot On merger and how the two companies joining forces enables them to scale from two POS terminals at a coffee shop to 1,000+ POS terminals at a football stadium. Additionally, Brianna and Wayne discuss the importance of creating adaptive technology that’s able to quickly pivot to accommodate challenges like labor shortage, as well as merging traditional business operations (like hawking) with new technologies (like in-seat on...2021-10-0628 minRising Stars PodcastEvolving Technology in the Cannabis IndustryIn this episode of the Rising Stars podcast, join us for a dive deep into the booming cannabis industry. Host Brianna Moriarty interviews John Bachanov, CEO of Appspensary, a dispensary POS e-commerce software he and his long-time best friend founded in March 2020. Together Brianna and John discuss challenges modern cannabis dispensaries are facing including being a cash dominant industry, and online ordering inventory management. They also explore tips on navigating legal electronic payments, educating new online customers, retaining clients, and more. Enjoy!Click here to learn more about Star Micronics mG-Scale series.Click here to...2021-09-2225 minRising Stars PodcastStar's SDK and the Future of Mobile Software DevelopmentIn this episode of the Rising Stars Podcast, Star Micronics America’s Senior Product Integration Specialist, Guillermo Cubero, and Star Micronics Europe’s Software Development Manager, Lawrence Owen, discuss all things integration. From the history of Star’s SDKs for mobile devices and the importance of manufacturer-created POS SDKs to simplify the integration process, to the rise of cross-platform development and the significance of the collaborative GitHub community, get technical today on the podcast with Star’s finest integration experts.Learn more about StarPRNT SDK or StarXpand SDK. Click here to connect with Guillerm...2021-09-0825 minRising Stars PodcastReinventing Retail: How to Do More with LessIn this week’s episode of the Rising Stars Podcast, join us as host Brianna Moriarty chats with Samsung’s Senior Manager of Business Development B2B Mobility for Retail, Joe Hasenzahl. Dive into topics such as how the line is blurring between the shopper and the associate in the retail space, and the importance of intuitive B2B technology that mirrors consumer tech. Additionally, join us as Joe explores the three pillars of the future of retail, all of which are tied to technology: retail inventory management, customer experience, and retail associate acquisition and retention.Click here...2021-08-2534 minRising Stars PodcastPutting the 'Value' Back in VARIn this week’s episode of the Rising Stars Podcast, host Brianna Moriarty speaks with Ben Eaton, Senior Sales Executive at ERS. Together they explore how – in a world full of one-click etailers – value-added resellers (VARs) can provide value to customers by supplying real-time stock information, proactively and personally confirming compatibility needs, and more.Click here to connect with Ben on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be s...2021-08-1127 minRising Stars PodcastRetailNOW Recap: Education, Sponsors, and Emerging TrendsThis week’s episode is a special one: it’s an RSPA RetailNOW 2021 recap! Join host Brianna Moriarty as she takes a deep dive into the hottest trends she spotted at the show, and interviews special guests including RSPA’s President and CEO, John Kirk, as well as TRG’s Adam Jatich and Worldnet Payments’ Sabina Osorio. As always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what yo...2021-08-0426 minRising Stars PodcastBecoming a Trusted Advisor with RSPA's Jim RoddyToday on the Rising Stars podcast, host Brianna Moriarty sits down with Jim Roddy, RSPA’s VP of Marketing to discuss balancing multiple achievements, how to build a business advisor framework, tips on hiring top talent, which kinds of VARs and ISVs benefit the most from coaching, highlights of Jim’s book “The Walk-On Method,” and more. And speaking of RSPA, get a glimpse of what’s to come at RetailNOW 2021 in Nashville, Tennessee on July 25 through July 28.Click here to connect with Jim on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to...2021-07-1438 minRising Stars PodcastBringing Brick and Mortar Back to the OmnichannelToday on the Rising Stars podcast, host Brianna Moriarty chats with two members of the Shopify team, Sean Buckley, Retail Partnerships Lead, and Manit Jain, who leads Product Partnerships. In this episode, explore what a successful omnichannel strategy entails, how omnichannel retailing boosts long-term business, how to boost in-store traffic, and more.To learn more about Star’s POSShield, please visit https://www.starmicronics.com/pages/posshield-portable-plexiglass-sneeze-guard-retail-pos.Click here to connect with Sean on LinkedIn and click here to connect with Manit on LinkedIn. As always, to stay up-to-date on all thingsStar, do...2021-06-3038 minRising Stars PodcastEntrepreneurship and Exploring the Payment IndustryIn today’s episode, host Brianna Moriarty chats with Danny Mikhail, Founder and CEO at Zuza, a business management platform helping merchants expand their businesses. Brianna and Danny discuss his humble beginnings as a young entrepreneur, as well as Zuza’s partner-friendly strategy to sell its software through ISOs, the benefits of white-labeling, what it takes to create one solution for multiple markets, and more.Click here to connect with Danny Mikhail on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Learn more about Star Cash...2021-06-1633 minRising Stars PodcastOptimizing the Dine-In Restaurant ExperienceIn today’s episode, host Brianna Moriarty meets with Jacky Yamada, Assistant Manager of New Products at Star Micronics’ headquarters in Japan. Together they serve up global restaurant insights, chatting about topics like what the restaurant market looks like today in Japan, the importance of geo-targeted marketing to bolster relationships between restaurants and their diners, challenges of dine-in service versus delivery, ghost kitchen trends, and more.Click here to connect with Jacky Yamada on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subs...2021-06-0229 minRising Stars PodcastThe Future of Retail, Omnichannel, and Consumer HabitsIn this episode, host Brianna Moriarty meets with Brett Payette, Sales Team Lead at Vend, to discuss emerging markets and trends in the retail space. Brett has spent years working directly with retailers and takes us on a journey to explore the ways that the pandemic has accelerated adaptation and innovation as retailers anticipate “the retail rebound.” Trends discussed include Instagram Live and Facetime shopping, omnichannel and loyalty program refinement, contactless payment adoption, the value of providing relevant content and resources to retailers, and more.To learn more about Star Micronics mPOP, please visit https://starmicronics.com/page...2021-05-1927 minRising Stars PodcastDigital Marketing "Do and Don'ts" for VARs and ISVsIn this episode, Brianna Moriarty dives into the topic of digital marketing with James Korte, Manager of Digital Marketing Strategy at BlueStar. As the world continues to experience a digital transformation, James and Brianna discuss marketing do’s and don’ts for ISVs and VARs looking to succeed in today’s everchanging market.Click here to connect with James Korte on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know w...2021-05-0552 minRising Stars PodcastEverything ISVs Need to SucceedIn this episode, host Brianna Moriarty sits down to chat with guest Jon Levin, Director of Product Management at Star Micronics, about the number one mistake POS ISVs should avoid, top tips to enter a new market, characteristics of the most successful ISVs, emerging trends and what they mean for ISVs, and more.Click here to connect with Jon Levin on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us...2021-04-2133 minRising Stars PodcastRising Stars: TrailerWelcome to the Rising Stars podcast! Listen to our trailer to prepare yourself for everything to come.2021-04-0600 min
eCom@One with Richard HillEp 13: Martin Neill - Retailers Need to Start Thinking Like a Tech Company for GrowthMartin is the CEO of AirPOS, a mobile point of sale and e-commerce provider to the SME retail sector.
AirPOS has worked with many of the world's largest and best known brands, including PayPal, Samsung, Star Micronics, Casio and Epson to produce a software system that has been distributed to more than 80 countries worldwide.
In this podcast, Martin shares the benefits of AirPOS, why small retailers struggle to go online and the change to local in eCommerce. He shares the biggest mistakes CEO's make, underestimating the time it takes to solve a problem and overthinking...2020-06-1545 min
PayPod: The Payments and Fintech PodcastPOS Hardware and Sales Insights with Michael Flores of Star Micronics: Ep 94When you walk up to a counter in a retail store, restaurant, or other brick-and-mortar business, you are likely to notice their POS system. Hardware still matters to many merchants and can have a huge impact on a business’ bottom line. Our show this week is all about POS system hardware, and the finer points of sales (no pun intended). Our guest is Michael Flores who is the Channel Partner Manager at Star Micronics. Star Micronics is a leading manufacturer in the global POS industry, provides solutions for printers, cash drawers, and proof of transaction for any POS a...2020-03-2831 min
Footwear InsightDavid Salisbury, Star Micronics, on retail point-of-sale and customer engagement | #111Director of product development for Star Micronics discusses world of retail point-of-sale and customer engagement. Music from https://filmmusic.io: "Werq" by Kevin MacLeod (https://incompetech.com) License: CC(http://creativecommons.org/licenses/by/4.0/)2019-02-2108 min
MarketScale RadioFollow Technology to Higher Profits with David Salisbury of Star MicronicsDavid Salisbury from Star Micronics discusses important factors retailers should be focusing on during this technological shift in the shopping experience. He points out that retailers must consider ways technology can help provide more knowledge about their business and ultimately guide them to more profits. Salisbury believes multi-channel shopping keeps retailers from missing out on opportunities to sell, as an ecommerce store starts where the physical doors close. By bringing physical stores and ecommerce business together, it is not about how customers are shopping, but that they are shopping with your business. Salisbury discusses the three major...2019-02-1222 min
ColdFusion Alive079 Slatwall ColdFusion eCommerce Unleashed Beyond Shopping Carts with Sumit VermaSumit Verma talks about “Slatwall ColdFusion eCommerce Unleashed (Beyond Shopping Carts)” in this episode of ColdFusion Alive podcast with host Michaela Light. Episode highlighs What is Slatwall Enterprise level eCommerce platform More than just a shopping cart A flexible way to build eCommerce websites that integrates easily with other software for payments, marketing, sales, shipping etc Easy to customize for your individual business processes In summary, you could create your own Amazon.com clone. But add on subscriptions, events, reviews. “The headless commerce” - all the backend of eCommerce Why use an eCommerce platform Saves a lot time over cust...2018-06-1147 min