Shows
Coffee With Digital TrailblazersThe Cost of Tribal Knowledge: Losing People Can Bring Ops to a StandstillThe discussion revolves around the challenges of knowledge management, particularly in construction and manufacturing settings. Emphasis is placed on tribal knowledge, which risks losing operations continuity when key personnel depart. Participants dialogue on barriers like culture and documentation, and explore leveraging technology and AI to bridge knowledge gaps, ensuring smoother transitions and organizational resilience.
Chapters
(00:00:01) - Coffee With Digital Trailblazers(00:03:11) - The challenges of knowledge management(00:03:51) - Lean Continuous Improvement in Construction(00:04:51) - Give Feedback, Get Feedback(00:06:14) - What's The Barriers to Knowledge Sharing?(00:12:29) - Organization in the IT Organization(00:13:49) - On Documentation and Process Automation(00:15:14) - Knowledge...
2025-09-271h 01
Coffee With Digital TrailblazersAI as a Teammate: Crafting Purposeful Digital WorkplacesThe 139th episode of "Coffee with Digital Trailblazers" featured Stephanie Sylvester discussing AI's role as a teammate in digital workplaces. The discussion included AI implementation strategies, organizational readiness, and security considerations, emphasizing productivity enhancement and maintaining human expertise. Future meetings aim to further explore AI's impact on digital transformation.
Chapters
(00:00:00) - Coffee With Digital Trailblazers(00:02:36) - AI as a Co-Workmate(00:05:29) - Coffee Hour: AI is a Social Construct(00:09:25) - Workplace Conflict in the Age of AI(00:11:53) - Change Management in the Age of AI(00:13:02) - Training and Onboarding AI Agents(00:16:53) - Can AI Agents Help with Digital Transformation?(00:23:04...
2025-08-231h 01
2025-08-151h 02
Coffee With Digital TrailblazersFrom Digital Leader to Frontier Firm: AI and Governance Strategies
Participants
Isaac Sacolick
Joanne Friedman
Heather May
Joseph Puglisi
Martin Davis
Derrick Butts
John Patrick Luethe
Liz Martinez
Niraj Tenary
Episode Summary
This week’s episode of “Coffee with Digital Trailblazers” focused on the concept of “frontier firms” – organizations that are embracing AI and agents to transform their operations. Key points include:
Effective AI governance requires a holistic approach that aligns strategy, operations, and data/security management, rather than just policy-based controls.
Frontier firms are blending machine intelligence with human judgment, creating AI-operated but human-led systems.
Adopting AI and agents requi...
2025-07-181h 01
Coffee With Digital TrailblazersAI Era Transformation: Is AI the End of IT (as we know it)
Participants
Isaac Sacolick
Joanne Friedman
Heather May
Joseph Puglisi
Martin Davis
John Patrick Luethe
Episode Summary
AI is increasingly automating and transforming traditional IT functions like software development, testing, operations, and infrastructure management. This raises questions about the future of IT jobs and departments.
However, the consensus is that IT roles will evolve rather than disappear completely. IT professionals will need to focus more on strategic business alignment, understanding user needs, and applying the right tools and technologies to drive value.
New roles will emerge around areas like AI governance, data strategy, and optimizing AI and...
2025-06-061h 01
Coffee With Digital TrailblazersThe Silent Drag on Productivity: Navigating Digital Sprawl
Participants
Isaac Sacolick
Christian Potts
Joanne Friedman
Heather May
Joseph Puglisi
Martin Davis
Derrick Butts
John Patrick Luethe
Liz Martinez
Episode Summary
This session discusses the “silent drag on productivity” caused by digital sprawl and the proliferation of SaaS applications in organizations. Key points include:
Companies of all sizes are struggling with having too many disconnected tools and applications, leading to lost productivity, security risks, and lack of a single source of truth.
Specific issues include duplication of applications across teams, lack of integration between tools, unused applications still being paid for, and IT and...
2025-05-311h 01
Coffee With Digital TrailblazersUnplugging Experiments, Products, and Businesses That Aren’t Working
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2025-04-051h 00
Coffee With Digital TrailblazersBuilding Smarter Organizations: Transforming to Intelligent Operations
10 Memorable Insights
Matthew Frye: “Intelligent operations today is really speaking to visibility and control across the field and back to the office… automating frontline data collection, connecting data and workflows and dashboards to decision makers, and really reducing those manual handoffs that can cause problems.”
Joanne Friedman, PhD: “Operational intelligence is kind of table stakes these days for large manufacturing organizations… It means agentic AI. It means AI that can provide real-time feedback on equipment, predictive maintenance windows, and spare parts management.”
Martin Davis: “Imagine a maintenance supervisor walking through a plant using a head-up display that instantly identifies mac...
2025-03-211h 01
Coffee With Digital TrailblazersSMB Transformation: How Smaller, Faster, Safer Wins Against Big and Slow
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2025-02-2158 min
Coffee With Digital TrailblazersDemystifying Quantum Computing: What Digital Leaders Need to Know
How do I become quantum ready?
2025-01-241h 02
Coffee With Digital TrailblazersAI Era Transformation: Gen AI + Design Thinking + Creative Problem Solving
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2024-12-131h 01
Coffee With Digital TrailblazersAccelerate Transformation: Why AI is Boring in 2025
About this episode
This episode of the Coffee With Digital Trailblazers was sponsored by Appian.
Speakers
Isaac Sacolick – President of StarCIO. Bestselling author. 1,000+ articles on StarCIO, CIO.com, and InfoWorld. Keynote speaker. CIO and Digital Transformation influencer. Thinkers360 top IT, DevOps, and Agile Leader.
Mike Beckley – CTO and founder of Appian
Joanne Friedman – CEO/Principal of Smart Manufacturing at Comnnektedminds Inc, Industry 4.0 and Digital Transformation Coach
Joe Puglisi – Chairman, North Andover Investors. Veteran CIO in construction and manufacturing
John Patrick Luethe – Product management, DevOps, service delivery leader
Liz Martinez – MD at The PMO Whisperer
About the...
2024-11-231h 01
Coffee With Digital TrailblazersAI Era Transformation: The Future of Work with AI Agents
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2024-10-121h 00
Coffee With Digital TrailblazersCulture Transformation: Communicating Bad News to Executives
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2024-09-201h 00
Coffee With Digital TrailblazersAccelerating Transformation: Top Digital Trailblazer Competencies
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2024-08-301h 01
SaugaTalksDigital Transformation and Business Problems AI Can SolveSend us a textSaugaTalks with Isaac Sacolick, Bestselling Author in Digital Transformation, President, Chief Digital Trailblazer at StarCIO, Host of Coffee with Digital Trailblazers, 1,000+ articles on agile, DevOps, AI/data, and leadership.Isaac Sacolick book "Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership": https://www.amazon.com/Digital-Trailblazer-Transformation-Accelerate-Technology/dp/1119894530?ref_=ast_author_dpTimeCodes:00:00 AI and Automation Uncovered- Expert Insights on Digital Transformation04:17 What’s the Future of Gen AI in Business? Insights and Strategies08:49 Are We Truly Unlocking Business Potential with Gen AI? Insights an...
2024-08-0930 min
Coffee With Digital TrailblazersCulture Transformation: Turning Around a Jaded, Demoralized Department
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2024-07-191h 01
Coffee With Digital TrailblazersLifelong Learning: Digital Trailblazer Fun & Growth Activities
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2024-07-0557 min
Politely Pushy with Eric ChemiMake Digital Transformation Your Core Competency with StarCIO’s Isaac SacolickIn the age of tech disruption, who is responsible for leading a company through digital transformation? Isaac Sacolick, founder and president of StarCIO, identifies these leaders as “digital trailblazers.”In this Politely Pushy episode, Isaac quiets the buzz around generative AI advancement by comparing its hype cycle to the expansion of mobile technologies. Digital transformation paved the way for more organizations to adapt web content accurately to a mobile format. Outside of generative AI and the evolution of mobile applications, digital transformation remains integral to any organization’s forward momentum.Tune in as Isaac discusses the cr...
2024-07-0343 min
Coffee With Digital TrailblazersAgile Innovation: Leading Innovation Labs from POC to Production
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2024-06-281h 01
2024-05-2441 minFind FlowIsaac Sacolick on Mastering IT Operations and Digital InnovationIsaac Sacolick, president of StarCIO, joins me in exploring the profound impact of digital transformation on IT operations. In our industry, the rapid evolution of technology, including cloud services and SaaS, has revolutionized how businesses operate, demanding a new level of agility and innovation in IT operations. From automation to AIops, the complexities of managing sophisticated technology systems are shaping a new era for IT leaders.
Isaac Sacolick, my guest this week, is the president of StarCIO and an influential voice in the IT and technology community. An accomplished author with notable works like "Driving Digital" and the upcoming "Digital...
2024-05-0936 min
2024-04-261h 01
No-Code Playbook by CreatioDriving Digital: Business Transformation with No-codeSome leaders feel the term “digital transformation” has become so widely used that it has become unhelpful. But the truth is that digital transformation is imperative for all businesses – from the small to the enterprise – to rethink old operating models, experiment more, and become more agile in responding to customers and rivals.
In the new episode of the No-Code Playbook podcast, we invited Isaac Sacolick, Founder and President at StarCIO, author, and a successful CIO leading in digital transformation, innovation, agility, and data science programs in multiple organizations.
Tune in now to find out: what is digital tr...
2022-12-0924 minSomething ExtraBlue Sky Thinking and the Future of Work w/ Isaac SacolickDigital transformation is hard work, so incorporating fun into the equation is crucial. Join Lisa as she covers this and more with Isaac Sacolick, President of StarCIO and Author of Digital Trailblazer and Driving Digital. Listen to be reminded of the importance of sharing ideas with others, innovating continuously, and preparing rising leaders. You will leave this conversation with a new understanding of the current issues in the IT landscape.Guest Links:Isaac's LinkedInStarCIO.com/something-extraDriving Digital: The Leader's Guide to Business Transformation Through Technology by Isaac Sacolick Digital Trailblazer: Essential Lessons to Jumpstart Tr...
2022-11-1737 min
Customer Data PerspectivesBreaking the Retail Disconnect with Relevancy I Ted RubinAs a self-proclaimed "relationship" guy, Ted Rubin, speaker, social marketing strategist, and co-author of "Retail Relevancy," challenges marketers to get back to basics by developing real customer connections. In this episode of “Customer Data Perspectives,” Rubin shares his take on improving the customer experience, what marketers get wrong about retargeting, and how partnering with customer service can lead to more connected customer journeys.
Host: Isaac Sacolick, StarCIO
Guest: Ted Rubin, Author, Speaker, Social Marketing Strategist
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2022-10-2739 minCustomer Data PerspectivesBreaking the Retail Disconnect with Relevancy I Ted RubinAs a self-proclaimed "relationship" guy, Ted Rubin, speaker, social marketing strategist, and co-author of "Retail Relevancy," challenges marketers to get back to basics by developing real customer connections. In this episode of “Customer Data Perspectives,” Rubin shares his take on improving the customer experience, what marketers get wrong about retargeting, and how partnering with customer service can lead to more connected customer journeys.
Host: Isaac Sacolick, StarCIO
Guest: Ted Rubin, Author, Speaker, Social Marketing Strategist
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2022-10-2739 min
Customer Data PerspectivesWill AI Define the Next Generation of Marketing? I Paul Roetzer, Marketing AI InstitutePaul Roetzer, founder and CEO of the Marketing AI Institute, and author of “Marketing Artificial Intelligence,” has been educating marketers on the importance of leaving rule-based marketing tactics behind and shifting to “next-gen” approaches based on machine learning, natural language processing, and other forms of artificial intelligence. In this episode of Customer Data Perspectives, we dive into how AI is changing the way marketers think about strategy and execution, some interesting findings on consumer sentiment around AI, why responsible AI matters, and some surprising takes on what innovation may hold for AI in the future.
Host: Isaac Sa...
2022-09-2837 min
Customer Data PerspectivesWill AI Define the Next Generation of Marketing? I Paul Roetzer, Marketing AI InstitutePaul Roetzer, founder and CEO of the Marketing AI Institute, and author of “Marketing Artificial Intelligence,” has been educating marketers on the importance of leaving rule-based marketing tactics behind and shifting to “next-gen” approaches based on machine learning, natural language processing, and other forms of artificial intelligence. In this episode of Customer Data Perspectives, we dive into how AI is changing the way marketers think about strategy and execution, some interesting findings on consumer sentiment around AI, why responsible AI matters, and some surprising takes on what innovation may hold for AI in the future.
Host: Isaac Sa...
2022-09-2837 min
IT VisionariesOvercoming Legacy Thinking to Drive Digital Innovation with Isaac Sacolick, President of StarCIOHow can CIOs drive successful digital transformation within their organizations? Isaac Sacolick, author and President of StarCIO, shares his expert advice based on his experience in digital transformation consulting, as well as ideas from his new book Digital Trailblazer. Tune in to hear his insights into the market and his tips for CIOs.Tune in to learn:Isaac’s Career Evolution (02:45)Isaac’s Insights into the Market (05:01)What CIOs Should Be Thinking About (10:13)Will Doing Nothing Lead to Failure? (25:55)Tips for CIOs in Legacy Industries and Organizations (34:29)Mentions:Digital Trailblazer: Essential Lessons to Jumpstart Tran...
2022-09-2245 min
On CloudDigital transformation: C-suite leadership is a big key to successWhy do some digital transformation initiatives flounder while others succeed? One answer might lie with the C-suite leadership. In this podcast, David Linthicum talks with StarCIO's founder Isaac Sacolick about his latest book, Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership. According to Isaac, good leadership is about understanding how technology can serve the business, adapting to innovation, and building high-performance teams.
2022-08-3126 min
Customer Data PerspectivesTech Jargon, Web 3.0, and Debunking Marketing Trends I Allison Schiff, AdExchangerAllison Schiff doesn’t hold back her feelings about all the acronyms, jargon, and “mushy” words that permeate the tech world. On this episode of Customer Data Perspectives, Schiff jargon-busts terms like “fingerprinting” and “cookieless,” dives into the future of OTT and CTV advertising, and breaks down what businesses need to understand about data privacy, identity, and evolving regulations.
Host: Isaac Sacolick, StarCIO
Guest: Allison Schiff, Managing Editor, AdExchanger
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2022-08-1737 minCustomer Data PerspectivesTech Jargon, Web 3.0, and Debunking Marketing Trends I Allison Schiff, AdExchangerAllison Schiff doesn’t hold back her feelings about all the acronyms, jargon, and “mushy” words that permeate the tech world. On this episode of Customer Data Perspectives, Schiff jargon-busts terms like “fingerprinting” and “cookieless,” dives into the future of OTT and CTV advertising, and breaks down what businesses need to understand about data privacy, identity, and evolving regulations.
Host: Isaac Sacolick, StarCIO
Guest: Allison Schiff, Managing Editor, AdExchanger
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2022-08-1737 min
Customer Data PerspectivesHow to Implement and Activate Centralized Customer Data | Kim Davis, Editorial Director at MartechHow well do marketers know their customers, really? And what does that mean for creating the perfect customer experience in a digital world? In this episode of “Customer Data Perspectives,” host Isaac Sacolick sits down with Kim Davis, Editorial Director, MarTech, to explore the challenges of creating data-driven activations, why finding the right attribution model is essential for measuring marketing ROI, and what questions you need to ask before implementing a CDP.
Host: Isaac Sacolick, StarCIO
Guest: Kim Davis, Editorial Director, MarTech
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2022-07-2130 minCustomer Data PerspectivesHow to Implement and Activate Centralized Customer Data | Kim Davis, Editorial Director at MartechHow well do marketers know their customers, really? And what does that mean for creating the perfect customer experience in a digital world? In this episode of “Customer Data Perspectives,” host Isaac Sacolick sits down with Kim Davis, Editorial Director, MarTech, to explore the challenges of creating data-driven activations, why finding the right attribution model is essential for measuring marketing ROI, and what questions you need to ask before implementing a CDP.
Host: Isaac Sacolick, StarCIO
Guest: Kim Davis, Editorial Director, MarTech
For more insights, here's how you can:
Figure out how to p...
2022-07-2130 min
DisrupTVDisrupTV Episode 285, Paul Daugherty, Keith Fitz - Gerald, Isaac SacolickThis week on DisrupTV, we interviewed Paul Daugherty, Group Chief Executive - Technology and Chief Technology Officer at Accenture, Keith Fitz-Gerald, Principal, Fitz-Gerald Group and Isaac Sacolick, President of StarCIO and Author of Digital Trailblazer.
DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
2022-07-111h 05
Customer Data PerspectivesThe Evolving MarTech Landscape I Scott Brinker, ChiefmartecScott Brinker knows a thing or two about MarTech. After all, he created the MarTech Landscape, the preeminent MarTech industry vendor map. In this episode of Customer Data Perspectives, Brinker shares his insights on how the MarTech evolution is unleashing creativity and productivity, the challenge defining the CDP category, and the value gains across the entire company when customer data is integrated into a common data foundation.
Host: Isaac Sacolick, StarCIO
Guest: Scott Brinker, Chiefmartec & Hubspot
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2022-06-2840 min
Customer Data PerspectivesThe Evolving MarTech Landscape I Scott Brinker, ChiefmartecScott Brinker knows a thing or two about MarTech. After all, he created the MarTech Landscape, the preeminent MarTech industry vendor map. In this episode of Customer Data Perspectives, Brinker shares his insights on how the MarTech evolution is unleashing creativity and productivity, the challenge defining the CDP category, and the value gains across the entire company when customer data is integrated into a common data foundation.
Host: Isaac Sacolick, StarCIO
Guest: Scott Brinker, Chiefmartec & Hubspot
Related reading from CDP.com:
Explore the 2022 Marketing Technology Landscape
See how CMOs are allocating marketing budgets in 2022
...
2022-06-2840 min
Customer Data PerspectivesDriving Digital Transformation in Life Sciences | Anthony Manson, CDO at WebMD MedscapeHow people engage with companies today is becoming increasingly digital. The life sciences industry is not immune to this change, as healthcare providers expect the same from their interactions with sales reps, marketers and customer service.
In this episode of Customer Data Perspectives, host Isaac Sacolick sits down with Anthony Manson, CDO, WebMD Medscape, to explore how pharmaceutical companies are using data as a fundamental part of their digital transformation strategy – evolving how they do business to meet healthcare provider expectations and drive business value.
Host: Isaac Sacolick, StarCIO
Guest: Anthony Manson, CDO, WebMD Me...
2022-06-1629 min
Customer Data PerspectivesDriving Digital Transformation in Life Sciences | Anthony Manson, CDO at WebMD MedscapeHow people engage with companies today is becoming increasingly digital. The life sciences industry is not immune to this change, as healthcare providers expect the same from their interactions with sales reps, marketers and customer service.
In this episode of Customer Data Perspectives, host Isaac Sacolick sits down with Anthony Manson, CDO, WebMD Medscape, to explore how pharmaceutical companies are using data as a fundamental part of their digital transformation strategy – evolving how they do business to meet healthcare provider expectations and drive business value.
Host: Isaac Sacolick, StarCIO
Guest: Anthony Manson, CDO, WebMD Me...
2022-06-1529 min
Customer Data PerspectivesHow to Maximize the Value of Your Customer Data | Dale Tuck, CITO of PrimericaCompanies now have access to tons of customer data -- but are they getting the most value out of it? In this episode of Customer Data Perspectives, host Isaac Sacolick sits down with Dale Tuck, Chief Information Technology Officer, Primerica, to explore how companies can transform their organizations to solve their biggest data challenges – from identifying the right insights, to getting implementations right, and building data-driven teams.
Host: Isaac Sacolick, StarCIO
Guest: Dale Tuck, CITO, Primerica
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2022-06-0240 minCustomer Data PerspectivesHow to Maximize the Value of Your Customer Data | Dale Tuck, CITO of PrimericaCompanies now have access to tons of customer data -- but are they getting the most value out of it? In this episode of Customer Data Perspectives, host Isaac Sacolick sits down with Dale Tuck, Chief Information Technology Officer, Primerica, to explore how companies can transform their organizations to solve their biggest data challenges – from identifying the right insights, to getting implementations right, and building data-driven teams.
Host: Isaac Sacolick, StarCIO
Guest: Dale Tuck, CITO, Primerica
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2022-06-0140 min
Customer Data PerspectivesWhat is a CDP, and Why Do You Need One? | David Raab, Founder, CDP InstituteWhat is a Customer Data Platform, and how does it help companies achieve their data goals? How does a CDP compare to CRMs? Data warehouses? DMPs? What do business leaders need to know today to find the right technology for them? And, how can leaders transform how they work to make sure they’re making the most out of their investments?
On our latest episode, host Isaac Sacolick delves into these burning data questions and more with CDP Institute founder David Raab. It’s a fascinating, wide-ranging chat you won’t want to miss!
Host: Isaac...
2022-05-1437 min
Customer Data PerspectivesWhat is a CDP, and Why Do You Need One? | David Raab, Founder, CDP InstituteWhat is a Customer Data Platform, and how does it help companies achieve their data goals? How does a CDP compare to CRMs? Data warehouses? DMPs? What do business leaders need to know today to find the right technology for them? And, how can leaders transform how they work to make sure they’re making the most out of their investments?
On our latest episode, host Isaac Sacolick delves into these burning data questions and more with CDP Institute founder David Raab. It’s a fascinating, wide-ranging chat you won’t want to miss!
Host: Isaac...
2022-05-1437 min
Klustomer Podcast¿Cómo convertirse en una empresa Data / Digital Driven?En este episodio traemos el primer invitado de la segunda temporada. Tenemos la oportunidad de hablar con Victor Tapia, Líder en transformación digital y experiencia tecnológica.
Nos dimos a la tarea de definir que convierte a una organización orientada a los datos y a ser una verdadera organización digital. Empezamos por los "aquellas cosas que no se deben de hacer", lo que No es ser digital y Data Driven y finalmente hablamos de los elementos que se deben de considerar para no morir en el intento en el reto de tomar decisiones basad...
2022-01-1947 min
Voices in DevOpsVoices in DevOps – Episode 7: A Conversation with Isaac Sacolick of StarCIO
In this episode Jon Collins speaks with Isaac Sacolick of StarCIO about DevOps from a top down perspective.
Voices in DevOps – Episode 7: A Conversation with Isaac Sacolick of StarCIO
2019-07-0131 min