Shows
BPM360 Podcast - Covering Every AngleFrom Pools to Pinkpop to Process Mining: Wrapping Up BPM360 Season 3 in Style In this sizzling summer finale of BPM360 – Covering Every Angle, Caspar and Russell take a reflective and witty journey through the highlights of Season 3. What began with pool-cleaning confessions and festival weather banter quickly turned into a deep dive into process thinking, change facilitation, and agentic AI. 🧩 Key Takeaways from Season 3: Human-Centric BPM with Mirko Kloppenburg: Empathy, trust, and process models as cultural drivers—on the road and in the boardroom.Academic Legends: From the origin of process mining with Wil van der Aalst to enterprise architecture with Prof. Scheruhn, this seaso...2025-07-0833 min
BPM360 Podcast - Covering Every AngleBlueprints and Behaviors: How Change Facilitation Powers Real BPM 🔑 Key Takeaways: 1. Human-Centric BPM: Stefan Hauenschild emphasizes that the success of BPM initiatives lies not in the perfect process model, but in how well change is facilitated across all levels of the organization. 2. Change Is Not Managed—It’s Facilitated: Stefan critiques the term “change management” and advocates for “change facilitation,” highlighting the need to understand emotional responses to change using models like the Kübler-Ross curve and the marathon effect. 3. Project Setup = Early Change Work: The podcast explores how transformation already starts the moment a project is announc...2025-04-081h 01