Shows
The Startup Chat with Steli and Hiten528: Pro Tip: Share Your WorkIn today’s episode of The Startup Chat, Steli and Hiten talk about why you should share your work.
While a lot of startups conduct their business in secret, some are now beginning to share what they are working on with the public, and like everything in life, sharing your work has it’s pros and cons.
In this episode, Steli and Hiten talk about what cross-promoting is, why you shouldn’t feel forced to share your work, what type of things you could share with the public, the benefits of sharing and much more.
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2020-11-1700 minThe Startup Chat with Steli and Hiten523: Creating Opportunities in a Time of CrisisIn today’s episode of The Startup Chat, Steli and Hiten talk about creating opportunities in a time of crisis.
During these difficult times, a lot of business are going to struggling to stay alive, and even more, are going to fail. It’s tempting for some founders to give in to the challenging times which ultimately results in the collapse of their businesses. However, it doesn’t necessarily have to be so, with a little creativity and some innovation, founders can adapt and still keep their businesses afloat in these times.
In this week’s episod...
2020-08-1100 minThe Startup Chat with Steli and Hiten522: How to Improve Cashflow During a Crisisin today’s episode of the startup chat, Steli and Hiten talk about how to improve cash flow during a crisis.
One of the effects of the COVID-19 pandemic is that a lot of businesses are going to have problems with their cash flow. This could be as a result of customer cancellations or non-payments, and how you manage your cashflow in this crisis could make or break your business.
In today’s episode, Steli and Hiten talk about what cash flow management is, some things you could do to improve your cash flow, how to m...
2020-08-0400 minThe Startup Chat with Steli and Hiten519: The HEY launch: Pick a fight to get attentionIn today’s episode of The Startup Chat, Steli and Hiten talk about The HEY launch.
Basecamp launched their new product, HEY, recently and have succeeded in creating a lot of buzz and a huge waiting list in the process.
In this episode, Steli and Hiten talk about how HEY was marketed before it launched, how the launch of HEY was a campaign, the unique position of Basecamp as a company and much more.
Time Stamped Show Notes:
00:00 About the topic of today’s episode
00:41 Why this topic was chos...
2020-07-1400 minThe Startup Chat with Steli and Hiten518: Reinvention Causes Everything to ThriveIn today’s episode of The Startup Chat, Steli and Hiten talk about how reinvention causes everything to thrive.
People or companies might seek to reinvent themselves or change the way they do things, and most of the time, this can be a good thing. However, a lot of the times, people think that for you to reinvent yourself, something has to be destroyed. While this is true in some cases, it doesn’t always have to be.
In this week’s episode, Steli and Hiten talk about reinvention versus destruction, one beautiful thing about the US...
2020-07-0700 minThe Startup Chat with Steli and Hiten516: There’s No Mastery in Inner WorkToday on The Startup Chat, Steli and Hiten talk about the lack of mastery in inner work.
As humans, we all are experiencing life differently, and these experiences shape who we are and mould us into what we are at any given time. Although some of us would love to master our shortcomings, it is an ongoing situation, and mastering inner work is the type of work that never ends.
In today’s episode of the show, Steli and Hiten talk about how your strength can be your weakness, how inner work is the type of...
2020-06-2300 minThe Startup Chat with Steli and Hiten515: “Should Have Done This Earlier”In today’s episode of The Startup Chat, Steli and Hiten talk about "Should Have Done This Earlier".
Business comes with lots of challenges. Sometimes we figure out the solution to a challenge and, depending on how you look at it, might feel relieved about figuring it out or frustration about not doing so sooner.
In this episode, Steli and Hiten talk about why you shouldn’t focus on the negative side of things, the benefits of having a positive outlook on things why working on our attitudes towards ourselves can be a game-changer and much...
2020-06-1600 minThe Startup Chat with Steli and Hiten512: The Sales & Marketing GrindToday on The Startup Chat, Steli and Hiten talk about the Sales & Marketing Grind.
This episode is inspired by a tweet from Hiten that pointed out how marketing is a grind, one that you need to get used to, as it requires you to do the same thing over and over again in order to be successful.
In today’s episode of the show, Steli and Hiten talk about the tweet that inspired this episode, what prompted this tweet and why marketing is different from sales and much more.
Time Stamped Show Notes:...
2020-05-2600 minThe Startup Chat with Steli and Hiten509: Questions to Ask Yourself During This CrisisIn today’s episode of The Startup Chat, Steli and Hiten talk about questions to ask yourself during this crisis.
In times of crisis, especially one like the
COVID 19 crisis, where anxiety is so universal, it’s important to ask yourself
certain questions so that you recognise when you might be exhausted and there’s
no good answer or solution to a challenge you’re facing.
In today’s episode, Steli and Hiten talk about
what the concept of a wartime CEO means, why there’s no such thing as a
peacet...
2020-05-0700 minThe Startup Chat with Steli and Hiten507: How to Stop Your Customers From Churning During COVID-19?In today’s episode of The Startup Chat, Steli
and Hiten talk about how to stop your customers from churning during COVID-19.
During a crisis like the COVID pandemic, it is
to be expected that a lot of your customers will cancel their service with you.
However, there are some things you can do to reduce the rate at which your
customers cancel.
In this episode, Steli and Hiten talk about
why you should always be working hard to improve your retention, what you
shouldn’t be doing during this...
2020-04-2400 minThe Startup Chat with Steli and Hiten506: How to Instill a Sense of Urgency in Your BusinessIn today’s episode of The Startup Chat, Steli and Hiten talk about how to instill a sense of urgency in your business.
In the startup world, the most successful CEOs tend to be the ones that maintain a sense of urgency in order in their business. They react quickly to market changes, develop new products all the time or add new features to existing ones. And having this sense of urgency is key to the success of their startup.
In this week’s episode, Steli and Hiten talk about the meaning of a sense of u...
2020-04-2100 minThe Startup Chat with Steli and Hiten502: How to Maintain Mental Health During a Global PandemicIn today’s episode of The Startup Chat, Steli and Hiten talk about how to maintain mental health during a global pandemic.
Due to the current coronavirus crisis, a lot of companies are struggling, and this is going to affect so many founders mental health. So it’s important to know how to cope with the current climate an avoid harming your mental health
In this week’s episode, Steli and Hiten talk about how this current crisis can affect your mental health, what Hiten is currently doing to take care of his and his family...
2020-04-0700 minThe Startup Chat with Steli and Hiten498: Marketing During the COVID-19 CrisisIn today’s episode of The Startup Chat, Steli and Hiten talk about marketing during the COVID-19 crisis.
Due to the current coronavirus crisis, a lot of companies are sending out a bunch of emails to their customers, updating them about how they are handling the situation amongst other things. However, while it may be necessary to do so for some companies, it may not be the case for yours, and if so sending an email out might not be the best thing to do right now.
In this week’s episode, Steli and Hiten talk...
2020-03-2400 minThe Startup Chat with Steli and Hiten497: How to WFH Without Losing Your Mind During the COVID-19 CrisisIn today’s episode of The Startup Chat, Steli and Hiten talk about daring to WFH without losing your mind during the COVID-19 crisis.
With the Coronavirus epidemic going on, a lot of companies are being making their teams to work from home. This will inevitably lead to some challenges especially if a company culture and the way it has been set up is not designed for remote work.
In today’s episode, Steli and Hiten talk about how there’s been an increase in remote working since the virus broke out, the biggest issues about...
2020-03-2000 minThe Startup Chat with Steli and Hiten496: Should You Be the Face of Your Company?Today on The Startup Chat, Steli and Hiten talk about whether you should be the face of your company.
Being the “face” of a startup can be very intimidating for some founders, which is why a lot of prefer to not approach marketing this way. However, being a public CEO or founder can be a very effective way to market a startup.
In today’s episode of the show, Steli and Hiten talk about what made them become the face of their companies, examples of companies whose founders are the face of the brands, how to app...
2020-03-1300 minThe Startup Chat with Steli and Hiten495: How to Give Presentations to Your TeamIn today’s episode of The Startup Chat, Steli and Hiten talk about how to give presentations to your team.
Internal presentations are very common in the startup world. And while these presentations can be very boring and packed with data, it doesn’t have to be. Learning how to make your presentations exciting will help a long way in communicating your message to your team.
In this episode, Steli and Hiten talk about some mistakes people make when they give internal presentations, examples of good presentations, how to improve your presentations and much more.
2020-03-1000 minThe Startup Chat with Steli and Hiten494: How to Deal With RejectionIn today’s episode of The Startup Chat, Steli and Hiten talk about how to deal with rejection.
Rejection is very common. If there’s one thing that is going to happen to you as a founder is that you’re going to be rejected a lot, and this hurts. But just because you’re likely to be rejected when you ask for something shouldn’t stop you from asking. How you deal with rejection can determine if you’ll be successful or not.
In this week’s episode, Steli and Hiten talk about how nobody likes b...
2020-03-0600 minThe Startup Chat with Steli and Hiten493: Dare to Be Different in All That You Do. For Your Future Happiness.In today’s episode of The Startup Chat, Steli and Hiten talk about daring to be different in all that you do, for your future happiness.
In a world where most people seem to be doing the same things, being different can be a good thing. It can help you stand out from your competition and lead to you being very successful in future.
In today’s episode, Steli and Hiten talk about What it means to be different, why being different takes courage, how being different pays off in future and much more.
Tim...
2020-03-0300 minThe Startup Chat with Steli and Hiten491: 100 Ways To Count Your BlessingsIn today’s episode of The Startup Chat, Steli and Hiten talk about 100 ways to count your blessings.
Being grateful for the things in your life is key to being happy in your life. The life of an entrepreneur can be super stressful sometimes and we tend to dwell on the things we don’t, which tends to increase our stress levels, versus being grateful for the things we do have.
So in this episode, Steli and Hiten talk about why you should be thankful for what you’ve got, why you should appreciate the people...
2020-02-2100 minThe Startup Chat with Steli and Hiten486: How Zoom Became the Best Web Conferencing Product in a DecadeIn today’s episode of The Startup Chat, Steli and Hiten talk about how Zoom became the best web conferencing product in a decade.
Zoom is a popular video conferencing tool used by a lot of companies around the world, from small startups to big enterprises. However, the story of how Zoom became so popular is quite remarkable, as they were going into a very competitive niche when they started.
In this week’s episode, Steli and Hiten talk about how Zoom got started, what makes it so competitive in a crowded market, Steli’s initia...
2020-02-0400 minThe Startup Chat with Steli and Hiten477: [Encore Episode] Your Startup Isn’t Your BabyIn today’s episode of The Startup Chat, Steli and Hiten talk about why your startup isn't your baby.
In the startup world, it’s very common for some founders to compare their businesses to raising a child. And there’s a good reason for this as certain aspects of running a business does feel like raising a child and a founder can develop a level of attachment to that business. But doing so can be quite harmful and should not be encouraged.
In today’s episode, Steli and Hiten talk about Hiten’s thought on calling...
2019-12-2700 minThe Startup Chat with Steli and Hiten473: Encore Episode: What Founders Can Learn from DeathIn today’s episode of The Startup Chat, Steli and Hiten talk about death.
Losing a loved one is a very painful thing to deal with, and can have a huge impact on a person, especially if the loss happened at a very young age. While there’s no right or wrong way to grieve, there are healthy ways to deal with the grieving process.
In today’s episode, Steli and Hiten talk about Steli and Hiten’s personal experiences with death, how death has affected Steli’s view on life, how Steli dealt with the death...
2019-12-1300 minThe Startup Chat with Steli and Hiten472: Encore Episode: Even Seasoned Founders Feel like First-Time FoundersToday on The Startup Chat, Steli and Hiten talk about how even seasoned founders can feel like first-time founders.
Starting a new company can be scary. It doesn’t matter if it’s your first company or you’re started a couple in the past, you never know if your new venture is going to be successful or not, and this can cause us to feel insecure or scared
In today’s episode of the show, Steli and Hiten talk about how starting something new can be exciting, Hiten’s experience with starting companies, what to spend y...
2019-12-1000 minThe Startup Chat with Steli and Hiten470: Revenue Sharing Models for StartupsIn today’s episode of The Startup Chat, Steli and Hiten talk about revenue model sharing for startups.
While revenue or profit-sharing is a good option for attracting quality employees to your startup knowing when and how to distribute profits with your employees can be a challenge, especially for self-funded companies.
In today’s episode, Steli and Hiten talk about how startups can share revenue, when to build an elaborate revenue-sharing model, how to incentivize your team and much more.
Time Stamped Show Notes:
00:00 About today’s topic.
00:38 Why this to...
2019-11-2900 minThe Startup Chat with Steli and Hiten469: Fundraising for Startups—There’ve Never Been That so Many OptionsIn today’s episode of The Startup Chat, Steli and Hiten talk about Fundraising for startups.
When it comes to funding a startup, previously, you had two options to choose from self-fund your start or get VC funding. Now times have changed and there are more funding options available to founders.
In this week’s episode, Steli and Hiten talk about how there are so many options for fundraising, self-funding versus VC funding, why it’s important to do what’s right for you and more.
Time Stamped Show Notes:
00:00 About today’s t...
2019-11-2600 minThe Startup Chat with Steli and Hiten466: What Color Is BoredomIn today’s episode of The Startup Chat, Steli and Hiten try to answer the question, what color is boredom?
One of the most important roles of a parent is helping your kids get through school. Sometimes, they may act in a way that doesn’t align with the system of the school, which could land them in trouble, and how you deal with the aftermath of that situation can make a huge impact on your child.
In today’s episode, Steli and Hiten talk about how to handle awkward situations with kids in school, the im...
2019-11-1600 minThe Startup Chat with Steli and Hiten462: Extreme OwnershipIn today’s episode of The Startup Chat, Steli and Hiten talk about Extreme Ownership.
Extreme Ownership is a book written by Jocko Willink and Leif Babin and it talks about the leadership concepts used by US Navy SEALs to accomplishing the most difficult missions in combat.
This book also provides readers with Jocko and Leif’s formula for success and demonstrates how to apply these directly to your business and life to likewise achieve victory.
In this week’s episode, Steli and Hiten share their thought on the book, how the concept can be...
2019-11-0100 minThe Startup Chat with Steli and Hiten459: How to Build a Remote Sales TeamIn today’s episode of The Startup Chat, Steli and Hiten talk about how to build a remote sales team.
In today’s startup world, working remotely is more popular than ever. And the popularity of remote work is also spreading to sales teams as well. However, having a remote sales team can be challenging and you need to manage it properly to make it work for your business.
In this episode, Steli and Hiten talk about how having a remote sales team is possible, the type of people to hire for your remote sales team...
2019-10-2200 minThe Startup Chat with Steli and Hiten454: The Ways We RelaxIn today’s episode of The Startup Chat, Steli and Hiten talk about the various things they do to relax.
It’s no secret that running a startup can be super stressful, and being stressed out can affect your performance as a founder and that of your team. So it’s important that you allow yourself to relax when you can.
In this week’s episode, Steli and Hiten talk about why it’s important to relax, ways in which they relax and much more.
Time Stamped Show Notes:
00:00 About today’s topic.
...
2019-10-0400 minThe Startup Chat with Steli and Hiten450: How to Get UnstuckIn today’s episode of The Startup Chat, Steli and Hiten talk about how to get unstuck when you’re trying to complete a project.
Sometimes when we’re trying to complete a project or a task, we may get stuck at some stage and not know how to get past it. This is very common and not knowing how to get past this can reduce your productivity or cause frustration.
In this week’s episode, Steli and Hiten talk about what causes people to become stuck, tips that can help you get unstuck and much mor...
2019-09-2000 minThe Startup Chat with Steli and Hiten444: How to Increase Your ProductivityIn today’s episode of The Startup Chat, Steli and Hiten talk about how to increase your productivity.
If there's one thing founders struggle with a lot, it's being productive. With all the distractions of social media, mobile gaming, and the internet, in general, staying productive at work can be a challenge, and this can have a negative impact on your startup.
In today’s episode, Steli and Hiten talk about what it means to be productive, how to define productivity for the role you’re in, tips for being more productive. and much more.
T...
2019-08-3000 minThe Startup Chat with Steli and Hiten438: Hiring Service ProvidersToday on The Startup Chat, Steli and Hiten talk about how to hire service providers for your startup.
Choosing the right service provider to work with for your startup can be quite challenging, especially if you haven’t worked with one in the past. You may be lucky and get it right the first time, but it’s highly likely that you’ll go through a couple before finding the perfect match.
In today’s episode of the show, what it’s like working with service providers, tips to help you choose the right service provider, w...
2019-08-0900 minThe Startup Chat with Steli and Hiten437: Why Hacks Are Not Enough for Growth Anymore (Live from Growthhackers 2019)In today’s episode of The Startup Chat, Steli and Hiten talk about why hacks are not enough for growth anymore.
Growth hacking is a term that is used a lot in the startup world, but what does it really mean and what should you really care about when it comes to measuring it?
In this episode, Steli and Hiten talk about what growth hacking means, how the term growth hacking came about, things to avoid when it comes to growth hacking and much more.
Time Stamped Show Notes:
00:00 About the to...
2019-08-0600 minThe Startup Chat with Steli and Hiten434: Money Management for StartupsIn today’s episode of The Startup Chat, Steli and Hiten talk about startup money management.
In the startup world, it’s very common for founders to overlook the significance of how their money is managed. Properly managing your startup’s financing is super important and not doing so can have serious consequences for your startup.
In this week’s episode, Steli and Hiten talk about what money management means, why you should take money management seriously, how to deal with upfront revenue and much more.
Time Stamped Show Notes:
00:00 About today’s t...
2019-07-2600 minThe Startup Chat with Steli and Hiten430: How to Get Marketing Attribution RightIn today’s episode of The Startup Chat, Steli and Hiten talk about how to get marketing attribution right.
One of the most important thing a marketer needs to know is whether your campaigns are driving revenue or not. If you’re unable to answer this, you’ll struggle making the right marketing campaigns. While vanity metrics like number of shares on social media and open rates for your emails are super easy to find, the important data - the one that tells you which helped close a sale - is less obvious.
In this week’s...
2019-07-1200 minThe Startup Chat with Steli and Hiten428: What We Recently Learned as Dads That Helps Us as FoundersToday on The Startup Chat, Steli and Hiten talk about we they recently learned as dads that helped them as founders.
For most people, our first teacher is usually our fathers. From riding a bicycle to playing football, fathers typically teach us many lessons when we were children. Our dads typically are there for us through our heartbreaks and failures, and heartily encourage and pat us on our back when we achieved something.
In today’s episode of the show, Steli and Hiten talk about what made this year's father’s day different, an example of a...
2019-07-0500 minThe Startup Chat with Steli and Hiten427: Lies Founders Tell Themselves and OthersIn today’s episode of The Startup Chat, Steli and Hiten talk about lies founders tell themselves and others.
It’s common for founders to unknowingly tell themselves and others lies about the state of their companies. And not realizing that what you may be saying to yourself about your company can lead to the lack of growth of your company or worse.
In this episode, Steli and Hiten talk about the common lies founders tell themselves, how to realise that you’re telling yourself these lies, how to prevent telling these lies and much more.
2019-07-0200 minThe Startup Chat with Steli and Hiten426: How to Create a Successful Pilot Program for Your StartupIn today’s episode of The Startup Chat, Steli and Hiten talk about how to create a successful pilot program for your startup.
In the startup world, running a pilot program for your startup is a great way to fine-tune your solution and get in some early customers. Sadly, many pilots end up failing due to mistakes made during them, and this is something that Steli and Hiten explore in this episode.
In this episode, Steli and Hiten talk about how to do pilot programs correctly, why you need to be clear about KPIs, why you...
2019-06-2800 minThe Startup Chat with Steli and Hiten423: Steli’s Outbound Recruiting HackIn today’s episode of The Startup Chat, Steli and Hiten talk about Steli's outbound recruiting hack.
Hiring a new member of staff can be challenging. If you want to find the right person for the role, you need to invest a lot of time and sometimes money on the whole process. One way to approach the whole hiring process is by seeking the advice of people who are overqualified for the job, and this can lead to a lot of benefits for you.
In today’s episode, Steli and Hiten talk about how hiring for...
2019-06-1800 minThe Startup Chat with Steli and Hiten422: Introverts That Learned to TalkIn today’s episode of The Startup Chat, Steli and Hiten talk about introverts that learned to talk.
It’s common to assume we know the difference between extroverts and introverts. One might be forgiven in believing that extroverts are talkative and outgoing people, while introverts are quiet and tend to be very private. However, this is not always the case.
In this episode, Steli and Hiten talk about the history of the startup chat, the idea of being introverted versus extroverted, the difference between an introvert and an extrovert, why categorizing people isn’t helpfu...
2019-06-1400 minThe Startup Chat with Steli and Hiten421: The Benefits of Therapy for a FounderIn today’s episode of The Startup Chat, Steli and Hiten talk about the benefits of therapy for a founder.
Running a startup comes with a lot of strain and stress, and if not managed properly, can affect your mental health. As a founder, if you feel you need help to get you over these trying times, it may be a good idea to talk to a therapist.
In this episode, Steli and Hiten talk about the history of the startup chat, why the name was chosen, why the show is all about startup mentality an...
2019-06-1100 minThe Startup Chat with Steli and Hiten419: Remote Work Isn’t Going Away. How to Do It WellIn today’s episode of The Startup Chat, Steli and Hiten talk about remote work or distributed work.
The topic of having remote or distributed teams is a hot one in the startup world. It is common for some startups that implement remote work policies to see increased productivity, efficiency, and fulfillment from their employees. However, the reverse can be the case when a remote team is not managed properly
In this week’s episode, Steli and Hiten talk about having a remote work or distributed work, what the workforce could look like in the futu...
2019-06-0400 minThe Startup Chat with Steli and Hiten416: Effort vs LeverageIn today’s episode of The Startup Chat, Steli and Hiten talk about effort vs leverage.
Using leverage can be seen as being lazy by some and being smart by others. Sometimes it might be in your best interest to put in the effort to perform a task or it might better to have someone else who better at it than you do that task for you.
In today’s episode, Steli and Hiten talk about when to use effort vs leveraging what you have, the idea of working hard versus working smart, what approach to t...
2019-05-2400 minThe Startup Chat with Steli and Hiten415: New Positioning for the Startup Chat?In today’s episode of The Startup Chat, Steli and Hiten talk about the new positioning for The Startup Chat.
After over 400 episodes of The Startup Chat, Steli and Hiten have decided to step back a little and review the podcast positioning, content and brand.
In this episode, Steli and Hiten talk about the history of the Startup Chat, why the name was chosen, why the show is all about startup mentality and much more.
Time Stamped Show Notes:
00:00 About the topic of today’s episode
00:35 Why this topic was...
2019-05-2100 minThe Startup Chat with Steli and Hiten413: How Important Is Choosing a Good Market for Your Startup?In today’s episode of The Startup Chat, Steli and Hiten talk about the importance of choosing the right market for your product.
When developing a SaaS product, choosing the right target market is the most critical step in planning a successful launch of your product. And making this choice comes down to understanding two things - tailwind and trend.
In this week’s episode, Steli and Hiten if the CRM market is still a good market to get into, why you shouldn’t worry so much about the right market and focus more on execut...
2019-05-1400 minThe Startup Chat with Steli and Hiten411: Hiten’s Billion Dollar MistakeToday on The Startup Chat, Steli and Hiten talk about Hiten's Billion Dollar Mistake.
This episode comes after a blog post that Hiten wrote a couple weeks ago that blew up on the internet. It’s about a billion dollar mistake he made at his company KISSmetrics.
In today’s episode of the show, Steli and Hiten talk about the reaction to the blog post, the big revelation he made, lessons he learned from it and much more.
Time Stamped Show Notes:
00:00 About today’s topic
00:55 Why this topic was ch...
2019-05-0700 minThe Startup Chat with Steli and Hiten405: Steli Needs Your Help Finding the Right PersonToday’s episode of The Startup Chat is a special one, in it, Steli asks for your help finding the right person for a job at his company, Close.io.
Close.io is currently looking to hire a director of marketing for their team. This is as a result of the growth and scaling they are currently undergoing. While Steli has been talking to some amazing candidates, he’s decided to appeal to the Startup Chat community for help finding the right person for the job.
In today’s episode, Steli talk about what they’re looki...
2019-04-1600 minThe Startup Chat with Steli and Hiten404: Why Your Biggest Strength Is Your Biggest WeaknessIn today’s episode of The Startup Chat, Steli and Hiten talk about why your biggest strength is your biggest weakness.
Sometimes we think we’re really good at something but then, after some evaluation, we realize that we’re not as good in that thing as we thought we were. This could be a bad thing as our belief in our capability at something can turn out to be a huge weakness for us
In this episode, Steli and Hiten share their thoughts on why our biggest strength is your biggest weakness, how Steli misses...
2019-04-1200 minThe Startup Chat with Steli and Hiten403: 4 Lessons for Podcasters After 400+ Podcasting EpisodesIn today’s episode of the startup chat, Steli and Hiten talk about 4 lessons for podcasters after 400+ podcasting episodes.
Today’s episode is a special one. After over 400 episodes of hosting the Startup Chat, Steli and Hiten share the biggest lessons they’ve learned from the experience.
In this episode, Steli and Hiten talk about why it’s important to do your research on guests on your show, the importance of making your podcast conversational, why consistency is king when it comes to podcasting and much more.
Time Stamped Show Notes:
00:00 About to...
2019-04-0900 minThe Startup Chat with Steli and Hiten402: Personal Finances for FoundersIn today’s episode of The Startup Chat, Steli and Hiten talk about personal finances for founders.
One of the biggest mistakes founders make without realizing it, is neglecting to manage their own personal finances while they focus on starting, building and scaling their startups. This can be disastrous if it goes wrong as not paying attention to your own finances, ultimately slow down the development of your startup
In this episode, Steli and Hiten talk about common monetary situations founders find themselves in, recommendations on when to take a salary, the importance of having sa...
2019-04-0500 minThe Startup Chat with Steli and Hiten399: How to Create an Ideal Customer Profile?In today’s episode of The Startup Chat, Steli and Hiten talk about how to create an ideal customer profile.
Creating an ideal customer profile for your business is super important. It can help you build a better product, market it better and ultimately help you serve your customers better. But how detailed should you be when creating one of these?
In today’s episode, Steli and Hiten share their thoughts on what an ideal client profile is, why you should create one for your business, tips on how to create a good one and much...
2019-03-2600 minThe Startup Chat with Steli and Hiten396: Should You Be Secretive About Your Startup Ideas?In today’s episode of The Startup Chat, Steli and Hiten talk about how secretive you should really be with your ideas as a founder.
The startup industry, it’s common for new founders to be super protective of their ideas. However, more experience founders understand that ideas are a dime a dozen, and execution is all that really matters.
In this week’s episode, Steli and Hiten dive into how secretive you should be with your ideas, wow the execution of an idea is what really matters, when to be protective of an idea and muc...
2019-03-1500 minThe Startup Chat with Steli and Hiten393: How Not to Make Dumb Mistakes Under PressureIn today’s episode of The Startup Chat, Steli and Hiten talk about how not to make dumb mistakes under pressure.
It’s common in business to find ourselves in situations where we have to make our most important decisions under pressure. And this pressure could be as a result of a lack of time, emotional stress, or desperation. Most times, when we make decisions under pressure, it ends up being a bad decision.
In this episode, Steli and Hiten share their thoughts on why you shouldn’t make very important decisions under pressure, how to han...
2019-03-0500 minThe Startup Chat with Steli and Hiten392: Why Steli Is Always Looking to Understand the Person Behind the Message (People Research Episode)In today’s episode of the startup chat, Steli and Hiten talk about why Steli is always looking to understand the person behind the message.
Sometimes when we receive a message, it difficult for us to understand the true meaning of that message. And one of the reasons why we don’t is because we lack context around who the messenger is and why they are saying what they are saying.
In this episode, Steli and Hiten talk about why it’s important to understand the person behind a message, how doing so can help you un...
2019-03-0100 minThe Startup Chat with Steli and Hiten391: How to Create Effective Comparison PagesIn today’s episode of The Startup Chat, Steli and Hiten talk about how to create comparison pages to highlight the differences between you and your competitors.
The startup industry can be super competitive, and buyers are continually looking for better solutions to their problems. One way to show potential customers that your product is better than your competitors is by creating a comparison page on your site.
In this week’s episode, Steli and Hiten dive into what a comparison page is, who it should be targeted at, the right time to create one and...
2019-02-2600 minThe Startup Chat with Steli and Hiten388: How Do You Define Your IdentityToday on The Startup Chat, Steli and Hiten talk about how to define your identity.
Trying to define who you truly are is one of life’s biggest struggles. Often, when we define ourselves, we tend to focus on the negative aspects of our identity or how we compare to other people around us.
In today’s episode of the show, Steli and Hiten talk about how to define yourself, why Hiten tweet about this topic in the first place, they share some tips that can help you define yourself and much more.
Time Stam...
2019-02-1500 minThe Startup Chat with Steli and Hiten386: How to Sleep and Rest up as a FounderIn today’s episode of The Startup Chat, Steli and Hiten talk about the importance of sleep and rest.
As a founder, a good night's sleep is incredibly important for your health. In fact, it’s just as important as eating healthy and exercising. Unfortunately, the work and our environment can interfere with our natural sleep patterns and this can affect a founders performance.
In this episode, Steli and Hiten share their thoughts on the importance of sleep and rest, their pre-sleep routines, why drinking water before going to bed is a good idea and much...
2019-02-0800 minThe Startup Chat with Steli and Hiten377: Should You Wake up Super Early in the Morning as Founder?In today’s episode of The Startup Chat, Steli and Hiten talk about early morning routines and the act of waking up early in the morning as a founder.
It is common knowledge that how well you sleep and the state of mind you create at the beginning of the day have a lot to do with how much you'll accomplish in that day. It’s a good idea to develop a morning routine that makes you be more productive.
Tune in to this week’s episode to hear Steli and Hiten thought on morning routin...
2019-01-0800 minThe Startup Chat with Steli and Hiten372: Encore Episode: Tips to Generate Customer InsightsThis is an encore episode.
When a business grows and scales up, it’s very easy to lose touch with the lifeline of your business—the customers. Many people begin to outsource their customer support and the gap between the CEO or founder with the customer grows wider and wider. Steli and Hiten warn against the tendency to forget about the importance of retrieving those customer insights. Since customers ultimately drive our success and inform us of how we can improve, Steli and Hiten talk about the different ways we can keep the connection going strong.
Time...
2018-12-2100 minThe Startup Chat with Steli and Hiten369: How to Stay Mentally Healthy in a StartupIn today’s episode of The Startup Chat, Steli and Hiten talk about mental health and how to stay mentally healthy while you are building a startup.
When you’re building a startup, staying mentally healthy is really important. Way too many entrepreneurs try to be strong and save face when circumstances are bad and this can lead to depression or worse.
Tune in to this week’s episode to hear Steli and Hiten on the importance of mental health, best practices to stay mentally healthy in a startup, what you need to do, what to avo...
2018-12-1100 minThe Startup Chat with Steli and Hiten366: How to Name Your StartupIn today’s episode of The Startup Chat, Steli and Hiten talk about how to come up with a name for your startup.
Finding the right name for your startup can be challenging, and it’s important you come up with a great name because it can have a significant impact on your success. For example, if you choose the wrong name for your startup, it could fail to connect with customers or worse.
In this week’s episode, Steli and Hiten talk about how to come up with a great name for your startup, how th...
2018-11-3000 minThe Startup Chat with Steli and Hiten364: How to Help Your Customers Through ChangeIn today’s episode of The Startup Chat, Steli and Hiten talk about how to help your customers through change.
When you’re building a product, it is common to make changes to it. This could be a UI change, a pricing change, a Logo change and so on. These changes will affect the customer so it is important to consider them before making any changes.
Tune in to this week’s episode to hear Steli and Hiten thoughts on how to properly make changes to your product, how to communicate those changes to your custom...
2018-11-2300 minThe Startup Chat with Steli and Hiten361: How to Use Affiliate Programs to Fuel GrowthIn today’s episode of The Startup Chat, Steli and Hiten talk about affiliate programs and how to use it for your business when you want to acquire more customers.
Affiliate programs can be an effective way to get new customers and scale your startup. For it to be successful, it is important to know how to create a program that helps your customers and advocates do your marketing for you.
In this episode, Steli and Hiten talk about what an affiliate program is, why they don’t work for some startups, why some programs have...
2018-11-1300 minThe Startup Chat with Steli and Hiten360: Being Cynical in a Startup – Good or Bad?Today on The Startup Chat, Steli and Hiten talk about becoming cynical or jaded as a founder.
One of the beautiful things about being an entrepreneur for the first time is that you have this youthful and blissful mind. You feel like everything is possible and everything you learn is mind blowing to you. But, this state of bliss wears off as time goes by and you get more experienced.
In this week’s episode, Steli and Hiten share their thoughts on why new founders are less cynical than experienced founders, how to approach new id...
2018-11-0900 minThe Startup Chat with Steli and Hiten358: The Value of Consuming Opposing OpinionsIn today’s episode of The Startup Chat, Steli and Hiten talk about how to consume opposing opinions.
Whether we know it or not, we are all stuck in our own little bubble. While this can be a good thing, to live a more balanced business and work life, it is a good idea to be open to views that are different from our own.
Tune in to this week’s episode to hear Steli and Hiten thoughts on how opposing views can be valuable, how you can be more welcoming to opposing views and much...
2018-11-0200 minThe Startup Chat with Steli and Hiten357: It’s Not the Big That Eat the Small. It’s the Fast That Eat the Slow.In today’s episode of The Startup Chat, Steli and Hiten talk about how to act, move and execute faster.
In the startup world, speed is everything. If you don’t execute fast, you’re very likely to fail. However, moving at such a fast pace can be scary to some founders and employees. Which is why it’s important to put in place processes that allow you to execute at a fast pace, otherwise your competition will.
In this episode, Steli and Hiten share their thoughts on why speed is important for startups to succeed...
2018-10-3000 minThe Startup Chat with Steli and Hiten356: Are Startups Really the Right Vehicle to Gain Freedom in Life?In today’s episode of The Startup Chat, Steli and Hiten talk about whether being an entrepreneur really the right way to gain more freedom in life.
It’s common for some people to think that being an entrepreneur is the right way to gain more freedom in life. However, this is not often the case, as sometimes, entrepreneurship can rob you of as many freedoms as it gives to you.
In this episode, Steli and Hiten address this belief by many that entrepreneurship grants you all freedoms in life, they stress the importance of defi...
2018-10-2600 minThe Startup Chat with Steli and Hiten352: Speaking at Conferences Worth Your Time?In today’s episode of The Startup Chat, Steli and Hiten talk about speaking at conferences.
As you become more experienced and successful in business, you may get invited to speak at conferences. This could be for small acceptance of an award, to join a panel with your peers, or to keynote a major conference.
One great thing about speaking at events and conferences is that it provides you with a huge opportunity to get your personal brand and company out in the limelight while, at the same time, entertaining and educating those who attend....
2018-10-1200 minThe Startup Chat with Steli and Hiten350: Who Am I? (How Do You Figure out Who You Are)In today’s episode of The Startup Chat, Steli and Hiten talk about the idea of figuring out the answer to the question “who am I?”.
This is a question that we all ask ourselves at some point in our lives. However, in order for you to find yourself, you need to learn about yourself first. And this is no small feat. Figuring out who you are and what you want out of life can be challenging, and affects the kind of founder you will become.
In this episode, Steli and Hiten share their thoughts on wha...
2018-10-0500 minThe Startup Chat with Steli and Hiten348: Weird Side Projects We’ve Worked on That Failed and What We LearnedToday on The Startup Chat, Steli and Hiten talk about ideas, side projects, and businesses.
Steli and Hiten have been in business a long time. It is fair to say that they’ve had a long history of failed side projects, and each failed business idea has taught them valuable business lessons and motivated them to continue trying.
In this week’s episode, Steli and Hiten share some business ideas they’ve tried in the past that failed and talk about why they failed.
Time Stamped Show Notes:
00:00 About today’s topic
2018-09-2800 minThe Startup Chat with Steli and Hiten346: How to Talk to YourselfIn today’s episode of The Startup Chat, Steli and Hiten talk about inner dialogue.
Inner dialogue, also known as talking to yourself or inner talk, is something a lot of us do. On many occasions, the inner dialogue is negative and strengthens any negative attitude or behavior. On the flip side, inner dialogue can also be a positive thing, one that you can use to your advantage as an entrepreneur.
Tune in to this week’s episode to hear Steli and Hiten thoughts on what inner dialogue is, what conversations you’re having with yourse...
2018-09-2100 minThe Startup Chat with Steli and Hiten344: Startup KarmaIn today’s episode of The Startup Chat, Steli and Hiten talk about Karma.
Karma is the law of moral causation. In business, relationships are key. It is advisable to treat people the way that you want to be treated as not doing so can lead to missed opportunities and people not wanting to business with you.
In this episode, Steli and Hiten share their thoughts on Karma, give examples of how to react when you haven’t been treated fairly and much more.
Time Stamped Show Notes:
01:20 About the topic of t...
2018-09-1400 minThe Startup Chat with Steli and Hiten341: Employee Retention in StartupsIn today’s episode of The Startup Chat, Steli and Hiten talk about team member retention in startups.
The success of your startup depends on retaining skilled and talented members of your team. However, it's very common for founders to take team member for granted, and this can often lead to them leaving your startup, which could destabilize the whole business.
Tune in to this week’s episode to hear Steli and Hiten thoughts on why it’s important to retain good team members, the common causes of team members leaving, how to retain them and mu...
2018-09-0400 minThe Startup Chat with Steli and Hiten340: Doing Business with Friends – Lessons Learned?In today’s episode of The Startup Chat, Steli and Hiten talk about a favorite topic of Hiten - doing business with friends.
Doing business with a friend can be a tricky one. If it’s not managed properly, you could end up with ruined relationships or worse, a failed business.
In to this week’s episode, Steli and Hiten share their thoughts on what you should do if you want to do business with a friend, how to manage the relationship so that you don't ruin it and much more.
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2018-08-3100 minThe Startup Chat with Steli and Hiten337: How to Compete in a Hyper Competitive SpaceIn today’s episode of The Startup Chat, Steli and Hiten talk about how to deal with a hyper-competitive market if you’re in one.
Today’s startup world is super competitive. It is not uncommon for there to be hundreds, if not thousands of competitors in the market you operate. So how do you differentiate your brand from the rest and get the attention of those you want to do business with?
Tune in to this week’s episode to hear Steli and Hiten thoughts about how competitive the market is, what you can do to di...
2018-08-2100 minThe Startup Chat with Steli and Hiten336: How to Define Your Company ValuesIn today’s episode of The Startup Chat, Steli and Hiten talk about how to define your company values as a startup.
All companies have core values. They are the rules of for how your startup is going to achieve your mission and vision. A startup’s core values set expectations for the company and tells your employees how to behave appropriately in every situation.
Tune in to this week’s episode to hear Steli and Hiten thoughts on what core values mean, the importance of having them, how to define your core values and much m...
2018-08-1700 minThe Startup Chat with Steli and Hiten335: How to Run an Early Access ProgramIn today’s episode of The Startup Chat, Steli and Hiten talk about what Steli calls a beta program and Hiten calls an early access program.
Before you launch a product or a new feature, it is important to test things out to catch bugs and product issues prior to launch. But how do you go about doing this in a way that provides value to you and the user who test it out for you?
Tune in to this week’s episode to hear Steli and Hiten thoughts on what an early access program is...
2018-08-1400 minThe Startup Chat with Steli and Hiten334: Too Many Ideas – How to Chose What to Work OnIn today’s episode of The Startup Chat, Steli and Hiten talk about what founders should do when they are just starting out on their journey.
Choosing an idea for a business is one of the most exciting and fundamental parts of starting a business. However, it can be one of the most difficult things to do as most founders have many ideas and struggle to choose the best one to go with.
In this episode, Steli and Hiten share their thoughts on how founders can choose an idea for a business when they are ju...
2018-08-1000 minThe Startup Chat with Steli and Hiten327: The Benefits of In-Person Meetings & RelationshipsIn today’s episode of The Startup Chat, Steli and Hiten talk about the benefits of in-person meetings and relationships.
In the startup world, it’s very common for salespeople to sell their products through virtual meetings. While these can be useful in certain circumstances, there are other situations when in-person meetings can be much more effective for your businesses.
Tune in to this week’s episode to hear Steli and Hiten thoughts on when it’s appropriate for you to have business meetings in person, the benefits of doing so, how to utilize such meeting i...
2018-07-1700 minThe Startup Chat with Steli and Hiten326: Steli’s Most Important Career- (And Life-) AdviceIn today’s episode of The Startup Chat, Steli and Hiten talk about a really important piece of career advice, which is, never making compromises when it comes to people.
This comes after a talk Steli gave recently to a bunch of students at a career advice seminar.
Tune in to this week’s episode to hear Steli and Hiten share their thoughts on what kinds of people to surround yourself with, what to do to meet more great people, how to avoid meeting bad people, what to do when you meet amazing people and much...
2018-07-1300 minThe Startup Chat with Steli and Hiten321: How to Become Resilient: Overcoming Any Startup ObstacleIn today’s episode of The Startup Chat, Steli and Hiten talk about startup handicaps.
According to Steli, a startup handicap is anything that you believe gives you a disadvantage in succeeding with your startup or as an entrepreneur. And this is something that a lot of founders struggle with and prevents them from being successful with their business.
Tune in to this week’s episode to hear Steli and Hiten thoughts on what a startup handicap is, why it shouldn’t hold you back and how to overcome it.
Time Stamped Show Notes...
2018-06-2600 minThe Startup Chat with Steli and Hiten320: How to Optimize Your Lead Response TimeIn today’s episode of The Startup Chat, Steli and Hiten share some tips on how to optimize the time to respond to inquiries.
In the startup world, it is important to not only respond to customer's inquiry in a positive way but quickly as this will start the communication that should lead to a successful sale. However, this can be a tricky thing to pull off, especially if you’re very busy.
In this week’s episode, Steli and Hiten talk about why it’s important to respond to customer inquiries quickly and they share so...
2018-06-2200 minThe Startup Chat with Steli and Hiten319: How To Do Competitor AnalysisIn today’s episode of The Startup Chat, Steli and Hiten talk about competitor research and how you can do it without talking to another human being.
Understanding the competition and how they do business is a crucial business activity for any startup or business executive. Unfortunately, most startups don’t do this because it can be very complicated and time-consuming. However, this doesn’t have to be the case.
In this week’s episode, Steli and Hiten talk about a very simple and effective way to conduct research on your competition and much more.
Ti...
2018-06-1900 minThe Startup Chat with Steli and Hiten315: How to Do 1-On-1sIn today’s episode of The Startup Chat, Steli and Hiten talk about 1-1 meetings. They highlight how to set them up, the importance of these meetings, their benefits and how to do them efficiently so that your startup and your team get the maximum benefit.
Your team is the lifeblood of the company so making sure that they are happy, supported and motivated only helps your startup in the long run. The purpose of a 1-1 is to give dedicated time to a member of your team. This meeting is an opportunity to motivate and support yo...
2018-06-0500 minThe Startup Chat with Steli and Hiten313: How to Deal with Abusive CustomersIn today’s episode of The Startup Chat, Steli and Hiten talk about how to handle working with customers who are dissatisfied and escalate dissatisfaction into abuse. They give you advice as to what you should do and the best attitude to have when facing such a difficult and challenging situation.
Angry customers can erupt with abusive behaviour and become acutely confrontational. ‘The customer is always right’ doesn't mean that you have to take everything they send your way nor do you have to give them everything they ask for.
‘The customer is always right’ is somethin...
2018-05-2900 minThe Startup Chat with Steli and Hiten306: How to Find Product Market FitIn today’s episode of The Startup Chat, Steli and Hiten talk about Product-Market Fit. They guide you on the path to identifying if your product is well placed to succeed in its target market and how to define what it means for you and your business.
Perfect Product-Market Fit is the dream of every startup, imagine your product flying off the shelves and into the arms of a crowd of satisfied customers. To define and achieve Product-Market Fit you have to have a deep understanding of your audience. Integrating the compelling value triggers to solve a key...
2018-05-0400 minThe Startup Chat with Steli and Hiten297: How to Start a Side HustleIn today’s episode of The Startup Chat, Steli and Hiten talk about how to run a side business and side hustle. They highlight how to get started and give you some ideas on how to find a skill or hobby, that you can leverage to get started.
A side hustle is not about giving up your day job, it is about making a use of your time and skills and putting them to work to achieve some extra income. If you have dreams of becoming an entrepreneur but are worried about the risks of starting from sc...
2018-04-0300 minThe Startup Chat with Steli and Hiten291: Discipline in StartupsToday on The Startup Chat, Steli and Hiten talk about discipline in startups.
Running a startup literally means taking a journey into the unknown and founders need to be comfortable with taking on uncertainty and the multiple challenges that are sure to arise.
One thing that can help you achieve your goals on this journey is discipline.
In this episode, Steli and Hiten the importance of disciple in and why it’s important for founders to be disciplined if they are going to be successful and much more.
Time Stamped Show No...
2018-03-1300 minThe Startup Chat with Steli and Hiten290: What People Really Think About YouToday on The Startup Chat, Steli and Hiten talk about a very interesting topic, and that is “what people really think about you”.
As human beings, it’s natural for us to be curious about other people’s opinion about us, and knowing this can be quite beneficial to us, especially in a working environment. One way you can find out this information is by actually asking for feedback from others. However, this can be very challenging for some of us.
In this episode, Steli and Hiten talk about self-awareness and the importance of feedback and why...
2018-03-0900 minThe Startup Chat with Steli and Hiten286: MindfulnessIn today’s episode of The Startup Chat, Steli and Hiten talk about mindfulness.
They highlight how mindfulness can be used to benefit you in your everyday life and business.
Mindfulness can be defined as the process of bringing awareness to your experience as it occurs in the present moment. Often linked to the practices of meditation and yoga, Steli and Hiten look at how it can be redefined and introduced into all areas of your life.
Tune into this week’s episode of The Startup Chat to learn about mindfulness, having a posi...
2018-02-2300 minThe Startup Chat with Steli and Hiten284: Remembering Where You Came FromIn today’s episode of The Startup Chat, Steli and Hiten talk about taking the time to remember your journey. They also talk about how self reflection can be used as a powerful tool to gain perspective and gratitude on your entrepreneurship journey.
As an entrepreneur, it can be easy to rush forward without looking back but self-reflection is an essential tool for personal and professional success. Self-reflection gives you the opportunity to recognise your personal growth and can be a tool to motivate yourself towards identifying where you are going.
Positive self reflection should hi...
2018-02-1600 minThe Startup Chat with Steli and Hiten283: How to Create a Good Email NewsletterToday on The Startup Chat, Steli and Hiten talk about email newsletters and why it’s important to your startup.
In this day and age of social media, does email marketing still work? According to Steli and Hiten, the answer is yes and if you’re not sending out newsletters in your startup, you are missing out on a huge opportunity to connect with your audience and grow your business.
In this episode, Steli and Hiten talk about newsletters, the value of them and why you should be emailing your mailing list consistently and much more...
2018-02-1300 minThe Startup Chat with Steli and Hiten275: How to Create an Ecosystem Around Your StartupToday on The Startup Chat, Steli and Hiten are in DreamForce and they talk about how to create a business ecosystem and shed some light on how to do this.
Thanks to Jorge Soto and the team at First Cut for recording and editing the video!
The startup world has changed remarkably in the past decade, and new advances in technology are paving the way for more revolution. Perhaps, one way technology has changed business the most is in the way we operate on a day to day basis, and tools like Zapier and IFTTT...
2018-01-1600 minThe Startup Chat with Steli and Hiten267: Crying About Your Startup? What We Tell Our Founder Friends in Dark MomentsToday on The Startup Chat, Steli and Hiten talk about the challenges of being an entrepreneur in today’s ultra-competitive business world.
Although there are lots of positives to being an entrepreneur, like being your own boss, working when you want to and how you want to, choosing your staff and ideally making a significant profit, there are also some difficulties that may come your way on your entrepreneurship journey.
From trying to establish a brand to working really long hours, dealing with the competition and staying profitable, being an entrepreneur can be very challenging an...
2017-12-1500 minThe Startup Chat with Steli and Hiten266: Steli Efti’s Inside Sales Tips for StartupsThis week's episode of The Startup Chat is a special one. We feature Steli’s interview for the Inside Sales Summit, which was a virtual sales summit where we interviewed over 50 sales experts, leaders and founders, who teach their sales secrets during the summit.
This episode is a follow-up to episode 256, where we published Hiten’s interview for the virtual sales summit.
In this episode, Steli talks about how to diagnose your sales funnel and identify any problems that it might have, benchmarks for your sales funnel, how to do outbound and inbound sales the righ...
2017-12-1200 minThe Startup Chat with Steli and Hiten265: How to Use NPS Surveys to Grow Your CompanyIn this episode, Steli and Hiten talk about NPS surveys, the importance of carrying them out and how they can be beneficial to your startup as a whole.
NPS stands for Net Promoter Score and is a customer satisfaction score created by Bain and Company. When carried out properly, NPS surveys give you an idea of how your customers feel about your company.
They have become very popular with startups in the last few years. However, due to the nature of the surveys, they also have some criticisms. For example, some critics point out that...
2017-12-0800 minThe Startup Chat with Steli and Hiten264: How to Use Inspiration to Your AdvantageIn today’s episode of The Startup Chat, Steli and Hiten talk about how to use inspiration to your advantage in your startup - a topic that is rarely discussed in the business world. They also talk about how “too much inspiration” can be a problem and whether your moments of inspiration should take priority over an existing strategy.
During a moment of inspiration, you may feel as if you’ve come up with a great idea that could really benefit your startup, and you may feel the urge to share it with as many people as possible...
2017-12-0500 minThe Startup Chat with Steli and Hiten263: Being a People Pleaser Is Bad (in Startups and Life)In today’s episode of The Startup Chat, we talk about being a people-pleaser, the problems it can create within a start-up, and whether being one can a strength or a weakness when you are hiring team members.
When it comes to hiring staff, especially customer-facing roles, you may be tempted to hire someone who loves to please other people. This can be a great thing, as people-pleasers are usually awesome people and can make great team members.
However, there’s a risk that a people-pleaser’s inclination to please others may be abused or taken a...
2017-12-0100 minThe Startup Chat with Steli and Hiten255: Tips to Generate Customer InsightsWhen a business grows and scales up, it’s very easy to lose touch with the lifeline of your business—the customers. Many people begin to outsource their customer support and the gap between the CEO or founder with the customer grows wider and wider. Steli and Hiten warn against the tendency to forget about the importance of retrieving those customer insights. Since customers ultimately drive our success and inform us of how we can improve, Steli and Hiten talk about the different ways we can keep the connection going strong.
Time Stamped Show Notes:
00:27 – Today’s topic...
2017-11-0300 minThe Startup Chat with Steli and Hiten248: How to Use Conferences to Grow Your StartupIn today’s episode, Steli and Hiten list the ways in which you can use conferences to grow your startups. In the entrepreneurial world today, there are conferences popping up left, right and center—it’s hard to know which ones will benefit you the MOST. Steli and Hiten discuss how you should choose your conference, how to MAXIMIZE the value of that conference and the importance of making in-person connections with those that attend. Tune-in to get the MOST out of your next conference.
Time Stamped Show Notes:
00:26 – Today’s topic is about using conferences to grow yo...
2017-10-1000 min