Shows
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CXStaying customer-centric in the race to adopt agentic AI with Stephanie Liu, ForresterWe are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers.
If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere?
Agility requires remembering who pays the bills: the customer. When shiny new tech shows up, it’s tempting to sprint after it—often leaving the actual human in our dust.
Today we’re talking about staying customer-first in the race to adopt agentic AI. To hel...2025-07-0223 minThe Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CXStaying customer-centric in the race to adopt agentic AI with Stephanie Liu, ForresterWe are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers.
If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere?
Agility requires remembering who pays the bills: the customer. When shiny new tech shows up, it’s tempting to sprint after it—often leaving the actual human in our dust.
Today we’re talking about staying customer-first in the race to adopt agentic AI. To hel...2025-07-0223 min
Color of SuccessFrom Activist to CEO - The Journey of Libby LiuIn this episode of the Color of Success Podcast, Dr. Stephanie J. Wong welcomes Libby Liu, the CEO of Whistleblower Aid, a renowned human rights activist, and former president of Radio Free Asia. Libby shares her incredible journey from working behind the scenes to leading significant organizations, emphasizing her commitment to human dignity and transparency. Tune in for an inspiring conversation about the challenges and triumphs of being a public interest whistleblower and the vital role of truthful information in maintaining human rights. Key Highlights: Libby's Transition to Leadership: Libby discusses her unexpected rise to the...2024-07-1134 min
Color of SuccessLucy Liu: Living an Epic Life Through Tiny "Aha" MomentsJoin us for an inspiring episode of the Color of Success Podcast as Dr. Stephanie J. Wong sits down with master life coach Lucy Liu. Dive into Lucy's journey from overcoming the shadow of a famous name to embracing personal development and helping others achieve their most epic lives. Don't miss this deep dive into the challenges and triumphs of personal growth and empowerment. Show Notes: Introduction to Lucy Liu Lucy Liu, is a master life coach, motivational speaker, and international bestselling author. Lucy specializes in helping women overcome overwhelm, gain confidence, and achieve...2024-04-1628 min
WTF! Walk The Floors Podcast- All Things Hospitality TrainingHospitality on water! (Guest Harrison Liu)With the collaboration of Harrison Liu, Michele Kline and Stephanie Leger unveil the intricacies of leading a successful operation on water!Yes, on water. A cruise operation is as much about hospitality as it is the hotel operation. In this episode, we discuss the similarities and differences, how to keep team members engaged and create memorable experiences for our guests.According to the UN World Tourism Organization, the cruise sector supports 1.2 million jobs and contributes US$150 billion to the global economy every year. With this in mind, we took a deep dive into...2023-04-1029 min
Live Streamer BackstageStephanie Liu - Integrating NLP and Live Selling
📺 Check out the full video on YouTube: https://youtu.be/BWSCNjVU5_Q
🏆WHO IS STEPHANIE LIU?Stephanie Liu is a live video strategist for brands and entrepreneurs–from moonwalkers to MasterChefs–who want to go from unknown to unforgettable. A digital marketing expert with 15 years of ad agency experience, she has helped thousands of her clients and students get on the Fascination Fast Track™ to ignite their ideas and become confident on camera.
As a certified Neuro-Linguistic Programming Trainer, Stephanie teaches brain hacks to help people overcome their fears of public speaking by rewiring t...2023-01-191h 05
Straight Talk with SallyCaptivating Your Audience through Live Streaming with Stephanie LiuStephanie Liu guest is a live video strategist for brands and entrepreneurs–from moonwalkers to MasterChefs–who want to go from unknown to unforgettable. A digital marketing expert with 15 years of ad agency experience, helped thousands of her clients and students get on the Fascination Fast Track™ to ignite their ideas and become confident on camera. With her proven system, clients discover how to create crave-worthy content, get audiences buzzing with excitement, and how to deliver a spell-binding presentation that hooks viewers in. Her client, MasterChef Claudia Sandoval, drove 178K downloads of her...2022-12-091h 05
Legal Talk NetworkHow can lawyers build communities with live streaming? with Stephanie LiuHow can lawyers build communities with live streaming?
Do you have a live streaming strategy as part of your marketing plan? What’s the value of showing up live, and how does it translate into paying clients?
This is what we’re covering in this episode.
Stephanie Liu is the founder of Captivate on Command® and the host of Lights, Camera, Live® where she helps brands succeed on camera. As a Master Neuro Linguistic Programming (NLP) Practitioner, Trainer, and ad agency veteran, Stephanie combines her marketing experience to help individuals communicate with confidence so they can ignite their ideas and be bri...2022-10-3129 min
Counsel CastHow can lawyers build communities with live streaming? with Stephanie LiuHow can lawyers build communities with live streaming? Do you have a live streaming strategy as part of your marketing plan? What’s the value of showing up live, and how does it translate into paying clients?This is what we’re covering in this episode.Stephanie Liu is the founder of Captivate on Command® and the host of Lights, Camera, Live® where she helps brands succeed on camera. As a Master Neuro Linguistic Programming (NLP) Practitioner, Trainer, and ad agency veteran, Stephanie combines her marketing experience to help individuals communicate with confidence so they...2022-09-0629 min
Agency AcceleratedHow To Create An LGBTQ-friendly WorkplaceOver 8 million workers in the U.S. identify as LGBTQ+. According to a report by the UCLA School of Law, over 40% of LGBTQ+ workers (45.5%) reported experiencing unfair treatment at work, including being fired, not hired, or harassed because of their sexual orientation or gender identity at some point in their lives. That’s nearly 4 million workers harassed in the U.S. alone, and a third of those end up quitting their jobs. This is a cycle that needs to stop, and it starts with you, here… learning about some of the unique challenges facing LGBTQ+ in t...2022-07-1128 min
Agency AcceleratedHow To Drive ROI with Customer AdvocacyAccording to SocialToaster, on average, brands generate a 650% ROI for every dollar invested in influencer and advocacy marketing. Yet, the reality is, most brands aren’t leveraging customer advocacy, and those that are, aren’t tracking it. That sounds like a terrific revenue opportunity for marketing agencies. What exactly is customer advocacy, and more importantly, how do we do it well, in such a way that we’ll actually deliver ROI for our clients? That’s exactly what Christina Garnett is going to talk to us about. Christina uses audience...2022-06-2838 min
The Video EntrepreneurGoing Live with Stephanie LiuIn this episode, we have Stephanie Liu joining us to talk about the power of live video, as well as how to leverage video to sell products and merch.
Stephanie Liu is a live video strategist for brands and entrepreneurs (from moonwalkers to MasterChefs) who want to go from unknown to unforgettable.
A digital marketing expert with 15 years of ad agency experience, she led paid search advertising for one of the largest search agencies in the United States, served as the Director of Social Strategy for San Diego’s leading ad agency, and has created po...2022-06-0830 min
Agency AcceleratedHow to Use Analytics to Increase ROIWere you aware that Google Analytics is sunsetting their legacy offering in favor of the new GA4? Did you know that you have a limited amount of time to transition? Aside from simply being a new way of tracking website performance, what else does this new version of Google Analytics do for your marketing agency? And more importantly, aren’t we supposed to be able to use analytics to make data-driven decisions? Is there a way we can use everything Google Analytics tells us about a client to actually increase their ROI? That’s ex...2022-05-0949 min
Agency AcceleratedHow will Twitter’s sale to Elon Musk impact social media managers and agencies?Billionaire and oft-critic, Elon Musk, has successfully bid to purchase Twitter and take it back to being a privately-held company. Does that mean Twitter will suddenly be a free-for-all? Or that there’ll be ads inserted between every tweet? How is this really going to impact users and, specifically, the social media managers and marketing agencies whose jobs it is to be on Twitter and manage Twitter accounts for other businesses? That’s exactly what we’re going to talk about in this special edition of Agency Accelerated. Joining host Stephanie Liu and...2022-05-0621 min
Agency AcceleratedHow To Prove Social ROI to Agency ClientsIn a recent survey of agency owners, Agorapulse found that a whopping 55% of marketing agencies - over half of you - aren’t measuring the ROI or impact of social media marketing for their client’s business. As a result, 65% of agencies report having difficulties attracting and retaining clients. You know you’re doing great work for your clients. Isn’t it time you showed them exactly what they’re getting from their investment in you and your agency? That’s exactly what Jessika Phillips is going to talk to us about. Jessika is a social...2022-05-0327 min
Agency AcceleratedHow Agencies Can Leverage Personal LinkedIn Profiles for Brand SalesOver the past few years, Facebook, Twitter and other social platforms have come under fire for all kinds of concerns around privacy and politicized agendas, but do you know who hasn’t? LinkedIn. And with nearly 700 million members focused on business engagements, it’s no wonder that 80% of B2B social media leads come from LinkedIn (vs. 13% Twitter & 7% Facebook). Of course, you already have a LinkedIn Company Page for your agency, but how are you leveraging your employees and your own personal profile to grow the brand? That’s exactly what David...2022-03-2540 min
Agency AcceleratedHow To Develop A Scalable Customer Advocacy ProgramAccording to SocialToaster, on average, brands generate a 650% ROI for every dollar invested in influencer and advocacy marketing. And yet, the vast majority of brands and agencies today still do not have a customer advocacy program. We all know that word of the mouth is the most powerful marketing channel, but how do you leverage and scale that? And what if you want to start and manage customer marketing programs for your agency clients? That’s exactly what Kevin Lau is going to talk to us about. Kevin is the Global Head of Cus...2022-03-1827 min
Agency AcceleratedHow To Be An Illogical Bicycle For Agency Clients with Rory SutherlandWhile the general consensus in marketing today is to be data-driven in all that we do, there’s a problem inherent in the data… …it’s all about the past. But if we’re trying to pitch a client on a marketing idea, that’s about something in the future. We need to be able to predict consumer behavior, behavior that’s often illogical and non-sensical. That’s exactly what Rory Sutherland is going to talk to us about. Rory is the Vice Chairman of Ogilvy and the founder of their Behavioral Practice, an arm of the globally...2022-02-241h 03
Agency AcceleratedHow To Onboard Clients Faster to Save Time & Close More DealsOne of the most delicate times in the life of a marketing agency is when you’re onboarding a new client. You need to balance getting all of the information you need to manage the project successfully, while simultaneously making sure that the transition from “prospect” to “client” is as smooth and stress-free as possible. But wait, if we’re talking about client onboarding, how will that help us close more deals? That’s exactly what Paddy McGill is going to show us. Paddy has spent a decade in the digital marketing space and now helps business...2022-02-2248 min
Host The Pro - eCommerce Marketing Stories by Mayple.comEP13: Live Video for eCommerce With Stephanie LiuEP13: Live Video for eCommerceSpecial Guest: Stephanie LiuPerhaps the biggest fear surrounding live streaming is the prospect of producing content that is somewhat flawed, or imperfect. That you’ll make mistakes on camera, or lack confidence. But, if you are looking to foster deeper connections with your customers and clients, and interact with them in an authentic way that portrays your company’s ethos and values, then live streaming simply does it like no other.At its core, “Live streaming is not about perfection, but connection” says our special guest Stephanie Liu. As...2022-01-0429 min
Agency AcceleratedHow To Prepare Your Agency For The Live Shopping TrendDid you know over a third of adult social media users have made a purchase on Facebook? Social commerce and live shopping are now deeply integrated into platforms like Facebook and Instagram, YouTube and Pinterest, and even Amazon. Is that a trend your agency can leverage? You bet it is, and we’re talking to an ad agency veteran who currently consults for major brands on how to implement live shopping, and she can help you too. In a twist, show producer Mike Allton joins the show so that host Stephanie Liu can sit in th...2021-12-2125 min
The Global Health Collective - With a Local Edge4.3 Balancing Career, Being a Woman and Innovating Change with Dr. Stephanie LiuHow is it like to manage 2 full-time careers, a physician and a mother? Join Dr. Stephanie Liu, aka Dr. Mom, as she takes us along her journey of self-development and finding balance from her time as an undergrad student, to grad student, to medical student, to physician and mother who runs “lifeofdoctormom,” a medically credible blog on Instagram for new moms, and is the founder of “By Dr. Mom,” a company that empowers parents with evidence driven books, activities, products, and clothing for babies and children. Dr. Liu encourages listeners that it is possible to be great at parenting while man...2021-12-0832 min
Agency AcceleratedHow Agencies Can Explode Revenue With Messenger MarketingMessenger marketing is the future of digital marketing, but it’s not a service every agency can offer. As an agency owner you want to provide your clients with cutting edge tools to help them succeed, but you also need to make sure they don’t pull all your time and resources away from other services. In this episode, chatbot expert & trainer Kelly Mirabella will teach you how Messenger marketing works and why it’s so important for businesses today. She'll show you how agencies can leverage Messenger marketing as a new source of revenue, and she'll even s...2021-12-0328 min
Agency AcceleratedHow To Achieve And Maintain A Growth Mindset For Your AgencyYou've created a successful marketing agency, but now you're stuck. It feels like all the growth has stopped and you aren't sure how to get back on track. The problem is that your agency's growth needs to be intentional in order for it to continue. This means that there are specific actions and activities that need to take place in order for your business and team members to grow. In this episode of the Agency Accelerated podcast we'll share with you some of the key strategies Jairek Robbins uses when working with his clients in...2021-11-1840 min
Agency AcceleratedHow To Grow & Organize Your Marketing Agency TeamThe average marketing agency practitioner can handle just five clients. No matter how much you automate or systematize, at some point, if you want to grow your agency, you're going to need to build a team. But who do you need to be on that team? What roles should you fill? In this special episode of Agency Accelerated, we're in luck, because our very own Stephanie Liu is bringing her decades of experience working for some of the largest ad agencies to bear. Stephanie walks us through: ✴️ the specific roles that every growing market...2021-11-1119 min
Agency AcceleratedHow To Build Sales Systems To Speed Agency GrowthYou want to accelerate your marketing agency growth, but aren’t sure how. The vast majority of agencies are not growing at the rate they want. They are stuck in a rut, making incremental gains year after year. Lee Goff's agency grew into a multi-million dollar business. He did it with systems and processes that he'll teach you how to replicate for your own agency. Lee has been consulting marketing agencies just like yours for years, and has helped thousands achieve the kind of growth and stability they deserve. Hosted by lo...2021-11-0556 min
Agency AcceleratedAgency Accelerated IntroductionIn this quick introduction and teaser episode, listen as the Agency Accelerated producer and showrunner, Mike Allton, changes things up and interviews the regular host, Stephanie Liu. Stephanie talks about what Agency Accelerated is about, why marketing agencies should listen to the podcast, and what they will likely learn from it. Stephanie also shares her favorite episode from this marketing agency podcast and why it was so much fun for her to geek out alongside listeners. ABOUT STEPHANIE LIU Stephanie Liu is a live video strategist for brands and entrepreneurs–from mo...2021-11-0106 min
Agency AcceleratedHow To Weave Great Storytelling Throughout Your MarketingAs marketing agencies, we're expected to be experts at storytelling. We need to tell the stories of our clients in a compelling way that gets people excited about them and their products or services. Yet how do you weave other people’s stories into their marketing campaigns? That’s hard! The good news is, we’ve got a master storyteller here to help us. Guy Kawasaki has been advising companies about the power of storytelling for years. He's also an author and podcast host who helps people learn from his experience in social media...2021-10-211h 00
Agency AcceleratedHow Agencies Can Build Amazing Advertising Campaigns For ClientsMarketing agencies are constantly struggling to build amazing advertising campaigns for clients. Agencies have become so busy they don't have time to create great ideas that will impress their clients. They also lack the tools needed to execute these ideas in a cost-effective way. Allen Kay is an industry leader who has built some of the most successful advertising campaigns over the last 25 years, including Xerox’s award-winning "Monks" campaign and New York MTA’s "If You See Something, Say Something". He'll share his insights on how you can bring your best work forward, while buil...2021-10-0759 min
Agency AcceleratedHow To Boost Brand Loyalty For Clients With UGCUGC is becoming a more and more important part of the marketing mix. But how can you use it to boost brand loyalty for your clients? The problem is that most marketing agencies don't have a process in place to capture user generated content. As a result, they miss out on the opportunity to engage with their customers and enhance their brands. This leads to lower conversions and higher churn rates. Agencies need an easy way to get more UGC from their clients' channels so they can improve brand loyalty, increase customer engagement, and boost conversion rates.2021-09-2441 min
Agency AcceleratedHow The Advertising Landscape Has Changed For AgenciesAs the landscape of digital marketing changes, agencies are struggling to keep up. For years, advertising was dominated by traditional media like TV and print. But now there's a new kid on the block - online advertising. This has changed everything for advertisers because it gives them access to their target audience no matter where they are or what device they're using. You may have heard that Google is planning to take over the world with its ad platform, but don't worry! There's still plenty of room in this market for innovative companies like Microsoft...2021-09-2252 min
Agency AcceleratedHow To Add Client Revenue With Live Streaming ServicesAre you a digital marketing agency? If you're like most agencies, your clients are asking for more live video. But they don't know how to do it themselves and need help from an expert. This is where you come in! You can offer remote live production services as a new service offering and revenue stream for your business. In this week's episode of Agency Accelerated, Stephanie Liu is talking to Katie Fawkes of Ecamm Live about the benefits of using remote live production services and why businesses should be doing it now. Come...2021-09-2053 min
Agency AcceleratedHow To Scale Client Revenue With Visual Brand ExperiencesAre you looking for a new service to offer your marketing agency clients? You’re not alone. A lot of people are struggling with how to scale client revenue and we have the answer. We can show you how to start developing a complete visual brand experience that will help your clients grow their business, increase customer loyalty, and get more referrals. It’s time for you to take your agency up a notch! This is not just another podcast about branding. This is an exclusive interview with Payman Taei, the CEO & Founder of Visme, on Ho...2021-09-1742 min
咦？那是什麼聲音！Ep 1. 求生大作戰這集主要是人(我)在講述, 像夢一場的過程, 講一百遍有一百種版本！照片是累倒之前和小木屋的合照～2021-08-1009 min
Sleep Cues: The Everything Parenting PodcastReflux and Sleep: An Interview with Dr. Stephanie Liu on Baby RefluxToday on Sleep Cues we have Dr. Stephanie Liu aka Dr. Mom - sharing her expertise on Baby Reflux. In this episode she explains the difference between gastroesophageal reflux (GER) and gastroesophageal reflux disease (GERD), insight into what she looks for with babies and reflux, what can increase reflux and steps to minimize before needing the route of medication. She practices community family medicine and acute care at the University of Alberta Hospital. She has sat on numerous boards and is a Clinical Lecturer at the University of Alberta. She is wife to Graeme, Otolaryngologists Head and Neck...2021-07-2722 min