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Steven Van Wye

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Over Cricket GesprokenOver Cricket GesprokenS3A7: de grote Topklasse voorbeschouwing 2025, Bellen Met Steven van DijkLang verwacht toch nog gekomen, met 4 wedstrijden achter de rug nog steeds meer dan genoeg om op vooruit te blikken, geholpen door een beetje voorkennis. Wie wordt kampioen, wie degraderen en op wie moeten we letten? En we Bellen Met Steven van Dijk, voormalig international en huidig manager van het Nederlands Team.2025-05-161h 01Combien ça gagneCombien ça gagne#24 - Combien ça gagne un agent immobilier sur la Côte d'Azur ? - Steven van WouweGagner sa vie en vendant une maison par an, en exerçant dans une commune de 1500 maisons seulement, c’est possible ?Oui. Quand on est spécialisé dans le luxe… et sur la côte d’Azur.Steven a lancé son agence immobilière W Estate il y a 12 ans et s’est spécialisé dans cette niche de l’immobilier de luxe, exerçant uniquement sur la presqu’île du Cap d’Antibes, une des stations balnéaire les plus recherchées en France.Un pari gagnant en apparence, mais qui n’est pas fait pour tout le mo...2025-04-0943 minVirtualVirtualVirtual #3: Een AI Agent voor iedereen, thuis en op de werkvloer, met Steven van Belleghem.Vandaag spreken Pieter en Tim met ondernemer en auteur Steven Van Belleghem over Agentic Ai, nu al het buzzwoord van 2025 als het over artificiële intelligentie gaat. Wat is het? Is het meer dan een fancy naam voor automatisering. En hoe gaan wij allemaal daar iets van merken. Weg met apps, iedereen zijn eigen agent!Volg ons op onze social media kanalen en blijf op de hoogte: Instagram TikTok Linkedin 2025-01-151h 00The Experience EdgeThe Experience EdgeEp.6 - Frictionless CX: The Future is Here - Steven Van BelleghemVisit us at ⁠⁠www.theydo.comSummaryJochem Van Der Veer interviews Steven van Belleghem, exploring South Korea’s unique customer experience landscape, the role of AI, robotics, and government in digital innovation. They discuss personalized automation, redefining human interactions, friction hunting, emotional connections, and the leadership needed to foster customer trust and loyalty in a fast-changing world.Guest Bio:Steven is a Customer Experience veteran - he’s mostly known for his super engaging keynotes and high energy on stage. He finds his inspiration by visiting companies all over the...2025-01-031h 01Music Runs The WorldMusic Runs The WorldEP 50 - Steven Van Belle | Fuse & the future of nightlife [LIVE at Paradise City]In this episode recorded live at Sweet Harmony during Paradise City 2024, we’ve invited Steven Van Belle—artist and managing director of the iconic Fuse nightclub in Brussels. Together, we explore the challenges and opportunities Fuse has faced in recent years, offering insights into the evolving nightlife and club culture.2024-10-1035 minFOKCASTFOKCASTSteven Van Herreweghe over Jim Henson!datum: 2 juli 2024 gast: Steven Van Herreweghe Naar aanleiding van de Disney+ docu Jim Henson: Idea Man spreken we met Steven over alle projecten van dit te vroeg overleden genie. We hebben het natuurlijk over The Muppets, Sesame Street, De Freggels, The Dark Crystal, Labyrinth en veel meer. dank voor het geweldige artwork: Studio Tibo   Les Van Eck   Brecht Declercq Sarah Gert-Jan Beyens2024-07-161h 11The Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceMindset Minute - From Overcoming Crippling Perfectionism to becoming the Best Version of YourselfIf you’re struggling with perfectionism this episode gives you strategies to getting unstuck and becoming your best self. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-05-1807 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceMindset Minute - 7 Ways to Overcome Impostor Syndrome Impostor Syndrome is also known as comparison syndrome - you think you're not qualified or you are a fraud. I've dealt with this in so many ways in my own life. Here's some ways I've learned to overcome it: Share your feelings, you are not alone Shift from expecting perfection to celebrating your success Self compassion - acceptance of yourself and kindness to yourself, self talk Stay in the present moment - thinking of future causes fear Focus on service - take attention off yourself and moves to helping others Practice positive affirmations...2023-05-1309 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience5 Things I Wish I Knew Earlier About Music Mindset - IG LIVEIf you’ve experienced any of these 👇 then this is for YOU!1. Impostor syndrome2. Perfectionism3. Performance Anxiety4. Lone Wolf Syndrome5. Burnout/overwhelm --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-04-2748 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceImpostor Syndrome No MoreThis episode is taken from an IG LIVE I did recently for a series "Mindset for Musicians". In it, I cover what it is, how it affects our career and personal growth, stories about how I have suffered from it, and 7 strategies for overcoming it. If you're someone dealing with this major mindset issue, this is an episode for you! --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-04-2037 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceLearning to Play the Instrument of EntrepreneurshipIn this episode, I will talk about wha its like to be a musician entrepreneur and the first steps on how to make it happen! I will cover: The Problem The Solution, Learning the Instrument of Musical Entrepreneurship What is it? 4 reasons Why You Should Consider Becoming an Entrepreneur 4 steps to get you started --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-03-2922 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceThe Power of Branding Like ThisMusicians, performers, creators, music biz owners, teachers, gather round… Here’s some stuff you probably won’t get at your music school or from your teacher. I sure didn’t, but this is 2023 and the world of social media has changed everything including having a music career. And if you are struggling in your career, feel like it’s going nowhere, or barely getting by doing 3-5 jobs just to pay the rent, then listen closely. You NEED the Power of BRANDING like this. You need to KNOW what it is and THEN TAKE ACTIO...2023-03-1624 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience#008. ShameBook and the Sin of Self PromotionIn this episode, I discuss the shaming culture of musicians on Facebook, which I call ShameBook. I give you tools about how to step outside this culture, stand in your power and purpose, and learn to brand yourself so that your music business can thrive. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-03-0918 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience#007. Posting Your Art - 7 Reasons Why You ShouldFriday challenge: post your music, work, rehearsals, performances or however you make art! Let the world know who you are and what you're doing. Here's 7 reasons why you should. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-02-2412 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience#006 The #1 Thing Holding You BackGoing deep into what has holds us back from hitting major milestones or delaying success and finding purpose. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-02-2316 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience#005. I WISH CARS WERE MADE OUT OF PIZZAThis episode was inspired by 6 year old Theo who shared with me “I wish cars were made out of pizza”. This spontaneous burst of creativity spawned my thoughts about creativity, getting stuck or blocked from our creativity, and 5 ways to overcome come it. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-02-0628 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience#004. 3 Ways to Overcome Believing the Struggling Artist Myth FULL EPISODEIn this episdode I am debunking the myth that popularity and money makes art bad and that if you choose the life of an artist you will be poor and live a tragic artists life! I give three ways you can overcome this lack mindset and begin to heal as an artist from this myth that damages so many potential careers. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-02-0337 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience003 - Voice Memo on Debunking the "Starving Artist" MythThis short episode is from a voice memo I did while driving in the car about debunking the "Starving Artist" Myth. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-01-2906 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience002 - My Mom's Influence on My Music, My Passion for Helping Others -Interview on The Real Change Expert Podcast with Gina HortonThis episode is a taken from and episode on The Real Change Expert Podcast where I was interviewed by Gina Horton. It was supposed to be about us both but this one ended being about grieving my mom's death, her influence on me and my music, my new music biz and my passion for helping others. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-01-2846 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio Experience001 - 6 Key Mistakes Musicians Make That Hold Back Career GrowthThis first episode deals with six key mistakes musicians make that hold career progress back. This is based on my own mistakes and experience and seeing others do the same. Listen for some tips on how to overcome things like impostor syndrome, lack of clarity, and perfectionism. --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-van-wye/support2023-01-2124 minThe Steven Van Wye Audio ExperienceThe Steven Van Wye Audio ExperienceTrailer - The Steven Van Wye Audio ExperienceWelcome to The Steven Van Wye Audio Experience! I am your host, Dr. Steven Van Wye, a performer, composer, conductor, teacher, content creator, and entrepreneur.  On this podcast I will be bringing over three decades of professional music experience in the music industry with close to 10,000 live music performances and talking about what it takes to thrive creatively, professionally, and financially as a musician. You will find a mix of interviews with other musicians, segments from my public speaking series, casual conversations, and my own current thoughts about all things about music creation and music business. I’ll be tak...2023-01-1901 minThe Case for ConnectionThe Case for ConnectionSharing Isn’t Caring, It’s Much MoreSeason 1 - Episode 8 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, share the heartbreaking story of one man’s realization about the power of connection.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-04-1220 minThe Case for ConnectionThe Case for ConnectionSocial Snacking Leads to Loneliness HangoversSeason 1 - Episode 7 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, discuss the snack jar that psychologists want you to keep your hand out of. This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-04-0534 minThe Case for ConnectionThe Case for ConnectionAstronaut’s Escape Pod From LonelinessSeason 1 - Episode 6 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, unpack how astronauts avoid loneliness while 254 miles away from civilization. This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-03-2935 minThe Case for ConnectionThe Case for ConnectionThe Repeal of “Stranger Danger”Season 1 - Episode 5 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, unpack the surprising research of what happens when commuters are forced to interact with each other.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-03-2241 minThe Case for ConnectionThe Case for ConnectionThis Is Your Brain on ExclusionSeason 1 - Episode 4 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, unpack the enlightening research of what exclusion does to our brain.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-03-1537 minThe Case for ConnectionThe Case for ConnectionHigh-Tech Is Harming High TouchSeason 1 - Episode 3 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, look at specific research but rather unpacking the history of ATMs for clues on how to regain more connection.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-03-0839 minThe Case for ConnectionThe Case for ConnectionTime to Tousle with BustleSeason 1 - Episode 2 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, unpack the alarming research of the social psychology of helping others.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-03-0134 minThe Case for ConnectionThe Case for ConnectionCocaine, Mice, and the Origin of LonelinessSeason 1 - Episode 1 of The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, unpack the recent ground-breaking research on the source of loneliness.This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-02-2226 minThe Case for ConnectionThe Case for ConnectionIntroduction: The Genesis & Grizzly JourneyWelcome to The Case for Connection podcast where the case for more human connection is backed by research and unpacked by the best-selling authors of Connectable: How Leaders Can Move Teams From Isolated To All In. Hear introverted host, Ryan Jenkins, and extroverted host, Steven Van Cohen, discuss a fascinating story, the genesis of the podcast, and provide an overview of what to expect from Season 1. This episode is presented by LessLonely.com, the world’s premier resource for reducing loneliness and strengthening connections across teams. Learn more at https://lesslonely.com.2022-01-0914 minThe CX PodcastThe CX PodcastSteven's week 224: News about Sneakers for the Metaverse, Google and more!In this episode of Steven’s Week: Nike’s virtual adventure continues with the acquisition of digital fashion startup RTKFT, US consumers like the idea of super-apps and Google is showing its strong AR ambitions. Thanks for watching!2021-12-1705 minThe CX PodcastThe CX PodcastSteven's week 223: News about AB InBev, future of the banks and more!Welcome to Steven’s Week #223! What caught my eye this week? Beer giant AB InBev is experimenting with direct-to-consumer e-commerce, big brands are taking data collection in their own hands again and McKinsey urges banks to re-invent themselves.2021-12-1005 minThe CX PodcastThe CX Podcast10 Customer Experience Trends for 2022, by Steven Van BelleghemWhich customer experience trends will shape 2022? What will CX look like in 2022? If you ask me, these 10 customer experience trends are going to be huge next year. From artificial serendipity to re-inventing customer loyalty, and from loving your frustrated customers to defining ethical boundaries, this is just a small taste of what we can expect in this video.2021-12-0230 minThe CX PodcastThe CX PodcastSteven's week 221: News about Amazon, Twitter and more!Welcome to Steven’s Week #221! In this show: Apple is speeding up the development of its much-anticipating electric car, Amazon plans to open 260 cashierless grocery stores in the UK and Twitter is experimenting with livestream shopping. Enjoy & see you next week!2021-11-2604 minThe CX PodcastThe CX PodcastZalando versus SHEIN - by Steven Van Belleghem and Pascal CoppensWhat does Chinese fashion retailer SHEIN have that Zalando, its European competitor, doesn't? And will that be enough for SHEIN to dominate the European fashion market? Today, China-expert Pascal Coppens and I dive into the topic of real-time fashion.2021-10-2822 minThe CX PodcastThe CX PodcastDisney versus Tencent - by Steven Van Belleghem and Pascal CoppensDisney versus Tencent is one of the most exciting battles in the world of entertainment. Tencent is at an advantage because they are focusing on gaming, something that is currently hugely popular with Generation Z. But what else can we expect from these two giants? China-expert Pascal Coppens and I take a look at this epic rivalry.2021-10-2125 minThe CX PodcastThe CX PodcastFacebook versus Bytedance - Steven Van Belleghem with Pascal's China LensFacebook versus ByteDance is one of the most exciting battles in the world of technology today. What can we expect from these two giants? China-expert Pascal Coppens and I take a look at this epic rivalry.2021-10-1427 minThe CX PodcastThe CX PodcastTesla versus BYD - Steven Van Belleghem with Pascal's China LensTesla versus BYD is one of the most fascinating battles in the electric vehicle market right now. It may look as if Tesla is outcompeting its Chinese rival, but don’t be fooled. BYD looks more than ready to take the throne in the coming years.2021-10-1124 minThe CX PodcastThe CX PodcastSteven's week 215: News about Amazon Astro, TikTok and more!Hey everyone, welcome to Steven’s Week #215. On this week’s show: Amazon presents Astro the household robot, TikTok celebrates 1 billion users with a new set of tools and Jumbo supermarkets introduce slow and chat-friendly check-outs.2021-10-0104 minThe CX PodcastThe CX PodcastBooking versus Ctrip - Steven Van Belleghem with Pascal's China LensChina expert Pascal Coppens and I discuss the battle of the travel apps. When we look at Ctrip, the biggest Chinese tourism app, we see that Booking.com, which is the number 1 in the world, has a lot to learn from its Chinese competitor.2021-09-2923 minThe CX PodcastThe CX PodcastSteven's week 214: News about Apple, brand loyalty and more!Welcome to a new Steven’s Week! In this episode I talk about Time Magazine launching a very cool NFT project, Apple is developing a depression detector for iPhone and consumer brand loyalty is at a new low. Enjoy the show!2021-09-2405 minThe CX PodcastThe CX PodcastApple versus Xiaomi - Steven Van Belleghem with Pascal's China LensHow Xiaomi beat Apple: the Chinese company became the biggest smartphone manufacturer in the world, using a completely different strategy.2021-09-2224 minThe CX PodcastThe CX PodcastAmazon versus Alibaba - Steven Van Belleghem with Pascal's China LensWelcome to the very first episode where Pascal Coppens and I compare 8 international Chinese and Western technology giants. The main question in this series we want to answer is who had the best offer that we can't refuse? In this first episode, we're going to take a closer look at the two giants Amazon and Alibaba. In which Pascal and I will each share our own vision on the subject.2021-09-2029 minThe CX PodcastThe CX PodcastInterview with Steven van Belleghem about customer centricity in internal processesIs there such a thing as over-focusing on internal processes? In the 3rd and final part of my webinar on customer-centricity with Leslie Cottenjé, we take a look at the importance and the possible dangers of your company’s processes.2021-08-0629 minThe CX PodcastThe CX PodcastInterview with Steven van Belleghem about customer centricity in product innovationPart 2 of my webinar series on customer-centricity dives into the aspect of product innovation. Innovation is no guarantee for success, so the big question is: how can we create products and services that are relevant to our customers?2021-07-2332 minThe CX PodcastThe CX PodcastInterview with Steven van Belleghem about customer centricity in customer serviceHow can you make your company more customer-centric? In 3 webinars, Leslie Cottenjé (Hello Customer) and I dive into the world of customer-centricity. First up: how your customer service can make the difference.2021-07-0934 minThe CX PodcastThe CX PodcastSteven's week 200: Special episodeWelcome to a special episode: #200 of Steven’s Week! For this special occasion, let’s look into the future and see what episode 400 could be like, shall we? What will I be talking about in the next 200 shows? Watch the XL video to find out!2021-04-0212 minThe CX PodcastThe CX PodcastSteven's week 199: News about Amazon Fresh, Zoom and more!Welcome to Steven's Week #199! In this week's show: Amazon takes the online advertising market by storm, new Zappos CEO talks about the entertainment factor of e-commerce, Zoom reveals how it wants to keep growing after the pandemic and Amazon Fresh grocery stores are multiplying under the radar. Enjoy the show!2021-03-2608 minSpuigastenSpuigasten#94 Steven van WeyenbergSpuigasten van 13 maart 2021. Met Tweede Kamerlid Steven van Weyenberg (D66) over de Tweede Kamerverkiezingen, arbeidsmarkt, pensioenen, zelfstandigen en belastingen.2021-03-1342 minThe CX PodcastThe CX PodcastSteven’s week 194: News about Jaguar's electric future, Facebook smartwatch rumours and more!In Steven’s Week #194 I take a look at Jaguar’s bold decision to become all-electric by 2025, another ban on facial recognition software in the US, Buzzfeed’s new virtual shopping mall concept and rumours about Facebook entering the smartwatch market. Enjoy!2021-02-1904 minThe CX PodcastThe CX PodcastSteven Van Belleghem x Jonathan Berte - CEO RobovisionHi guys! In this episode I'm interviewing Jonathan Berte, CEO and founder of Robovision, specialized in AI and robotics. Enjoy!2021-02-0830 minThe CX PodcastThe CX PodcastSteven's week 191: News about Google Routines, Birdwatch, influencer marketing & Twitch and more!In Steven’s Week 191 we’re taking a look at Google Routines, the fantastic new Google Assistant functionality, Twitter introduces content moderation experiment Birdwatch to fight misinformation, Twitch success shows the huge potential of influencer marketing and Facebook is talking about a privacy ‘big shift’. Enjoy!2021-01-2905 minThe CX PodcastThe CX PodcastSteven’s week 190: News about Medical care at home by CVS, WhatsApp privacy controversy and more!In Steven's Week #190, I talk about the new wearable medical alert system Symphony that brings health care services to patients’ homes, DoorDash is leading the booming US market of online restaurant marketplaces, Netflix hits 200 million users, privacy controversy delays WhatsApp update and some massive new investments in the world of self-driving cars.2021-01-2206 minThe CX PodcastThe CX PodcastSteven Van Belleghem x Duncan WardleIn conversation with Duncan Wardle, former head of innovation at the Walt Disney Company. 2021-01-1146 minThe CX PodcastThe CX Podcast8 CX Trends for 2021, by Steven Van BelleghemWhich customer experience trends will shape 2021? If you ask me, these 8 trends are going to be huge next year. From customers’ mental wellbeing to the scaling of local businesses, and from zero thinking to the added value of entertainment, this is a small taste of what we can expect. Enjoy and let me know what you think!2020-12-0719 minThe CX PodcastThe CX PodcastSteven’s week 174: News about Singapore contact tracing, Facebook Campus and Ray-Ban smart glassesHey everyone, welcome to Steven’s Week #174! Singapore is looking at Bluetooth technology to improve COVID contact tracing, Oracle and TikTok finally close data storage deal, citizenM introduces ‘Netflix for hotels’, Apple wants to become our personal healthcare assistant, while Facebook gets nostalgic with Facebook Campus and partners up with Ray-Ban for their first smart glasses. Enjoy!2020-09-1805 minThe CX PodcastThe CX PodcastSteven’s week 172: News about TikTok acquisition, Facebook Horizon and more!Welcome back everyone! In my first episode after the summer break, I talk about Walmart entering the TikTok acquisition race, the Toyota-backed company SkyDrive testing a flying car, Zoom’s unbelievable financial results, Netflix will start offering first episodes for free, and Facebook will publicly test its VR platform Horizon. Enjoy!2020-09-0404 minThe CX PodcastThe CX PodcastSteven’s week 171: News about Google fact-check labels, Facebook ad boycott and more!Hey everyone, welcome to the last show before my summer break! In this week’s update: Google introduces a fact-check label for images, some big brands are launching a Facebook ad boycott and Google’s ad revenues drop for the first time in its entire history. See you in September! 2020-06-2603 minThe CX PodcastThe CX PodcastSteven’s week 170: News about Facebook payment service, Tencent city in China and more.Hello again! In this week’s show: an exciting telco-finance blend by Belfius and Proximus, WhatsApp payment services, Fitbit launches a ‘ready for work’ check, Instagram has become a main news source, Tencent is building a car-free city, the Boston Dynamics Spot robot is on sale and marketing will become even more digital post-pandemic. Enjoy!2020-06-1908 minThe CX PodcastThe CX PodcastSteven calls with Jon BirdIn this episode Steven talks to Jon Bird. Jon Bird is CEO of leading marketing communications agency VMLY&R in Australia and New Zealand, and is also a global advisor to VMLY&R's retail and commerce practice.2020-06-1437 minThe CX PodcastThe CX PodcastSteven’s week 169: News about IBM's decision about facial recognition, booming bots and more.Hey everyone! Find out why IBM will no longer allow governments to us its facial recognition technology, learn how corona has given last mile delivery robots a tremendous boost and discover why AliExpress is counting on an army 100,000 influencers to recover from the crisis. Stay safe and see you soon!2020-06-1203 minThe CX PodcastThe CX PodcastSteven’s week 168: News about Amazon growth, online bank services, Nuro pharma deliveries and digital healthcare boostHi everyone! In this week’s show: Amazon is now the fourth-largest delivery service in the Sates, UK banks failed to get their digital services on point during the crisis, Nuro driverless cars are doing medical deliveries and the digital healthcare market is booming worldwide. Take care! 2020-06-0505 minThe CX PodcastThe CX PodcastSteven’s week 167: News about Twitter fact-checks Trump and Tencent cloud investmentHey everyone, welcome to a new update! This week, we saw how Twitter is finally standing up against the misinformation in Donald Trump’s tweets and Tencent announced an enormous investment in cloud services to compete with the big UC companies. See you soon!2020-05-2902 minThe CX PodcastThe CX PodcastSteven’s week 166: News about Facebook Shops, Apple’s AR glasses and more!Welcome to a new update! Facebook enters the e-commerce market with Facebook Shops, TikTok appoints former Disney+ CEO, Apple’s AR smart glasses prototype leaked and Walmart successfully transformed its logistic process during the pandemic. Enjoy!2020-05-2205 minThe CX PodcastThe CX PodcastSteven's week 165: News about Twitter, Google Sidewalk Labs and Amazon's grocery service!Welcome everyone! In this week’s show: Twitter employees can decide to work from home ‘forever’, Google is shutting down smart city project Sidewalk Labs and Amazon is finally handling its grocery service waiting list. See you next week!2020-05-1504 minThe CX PodcastThe CX PodcastSteven's week 164: News about Twitter, Shopify & TikTokWelcome everyone! Remote working might be here to stay, Twitter wants us to revise strong language, Shopify launches its own Shop app and TikTok reaches a staggering 2 billion downloads. Enjoy the video & stay safe!2020-05-0805 minThe CX PodcastThe CX PodcastSteven's week 163: News about Zoom, YouTube, podcasts and much more!Hey everyone, welcome to my new update! On this week’s show: online doctor consultations are booming and Zoom user numbers keep on mounting, YouTube is planning a virtual film festival and the big tech companies are showing impressive growth results, while podcasts are clearly missing their commuting listeners. Stay safe & see you next week!2020-04-3007 minThe CX PodcastThe CX PodcastKEYNOTE Strategies to compete in a tech platform dominated worldAmazon’s dominance has created a devil’s dilemma for their competitors: should they attack the giant, work together or focus on their own customer relations? Watch the full video from one of my keynotes to find out more.  Steven Van Belleghem is a global keynote speaker, talking about the future of customer experience.2020-04-2708 minThe CX PodcastThe CX PodcastSteven's week 162: News about Lego, Netflix, Facebook and AlibabaWelcome everyone! Lego is helping health care workers, while Netflix releases astonishing subscriber figures. Meanwhile Facebook enters the Indian telecom market, Alibaba announced a massive cloud infrastructure investment and consumers expect brands to change their communication tone. Stay safe, and see you next week!2020-04-2405 minThe CX PodcastThe CX PodcastSteven calls with Phillippe RoggeIn this episode Steven talks to Phillippe Rogge. CEO Microsoft East and Central Europe2020-04-2030 minThe CX PodcastThe CX PodcastSteven's week 161: News about Amazon, Airbnb and booking.com, Apple and GoogleWelcome to a new show! Amazon can’t keep up with increased demand, while Airbnb and booking.com are struggling, and rivals Apple and Google join forces to develop a tracking app. Enjoy, and stay safe!2020-04-1703 minThe CX PodcastThe CX PodcastSteven calls with Tom DebruyneIn this episode Steven talks to Tom Debruyne Founder SUE Behavioural Design & Behavioural Design2020-04-1332 minThe CX PodcastThe CX PodcastSteven's week 160: News about Bpost, Zoom, Amazon Prime Day, Disney Plus and the One World home concertWelcome to a new Steven’s Week! Bpost sent 1,5 million virtual postcards, Zoom user numbers are going through the roof, Amazon Prime Day postponed, the One World home concert is going to be the biggest online event ever and Disney Plus gains 20 million subscribers in 4 weeks! Stay safe!2020-04-1004 minThe CX PodcastThe CX PodcastKEYNOTE The world needs trusted gatekeepers / keynote at Obama event AmsterdamTech companies have always been focussed on world domination. Now, they are facing a new challenge: becoming a trusted gatekeeper.   Watch the full video from this keynote to find out more!  This is a short insight from Steven Van Belleghem. Steven Van Belleghem is an international keynote speaker and author.2020-04-0605 minThe CX PodcastThe CX PodcastSteven's week 159: a new corona-themed episode of Steven’s Week!Welcome to a new corona-themed episode of Steven’s Week! Grocery delivery services like Instacart are booming, Decathlon is donating its full-face snorkeling masks to hospitals and virtual Zoom backdrops have become a new ad platform. Stay safe, and see you next week!2020-04-0303 minThe CX PodcastThe CX PodcastKEYNOTE Easy years of digital are behind us, next challenges are more complexThe past 10 years were really exciting, many cool new interfaces changed the daily life of all of us. But when I look ahead, I feel the next  10 years bring more complex challenges than the past 10 years.  In this short keynote, I give examples from the world of mobility, healthcare and other industries. Giving concrete examples of Starbucks and Amazon to illustrate my point.  This is a short part of a keynote presentation by Steven Van Belleghem. Steven Van Belleghem gives keynotes about the future of customer experience.  Check out www.stevenvanbelleghem.com for more information.2020-03-3004 minThe CX PodcastThe CX PodcastSteven calls with prof. Filip CaeldriesIn this episode Steven talks to professor Filip Caeldries. Professor of Strategy and Organization. TIAS School for Business and Society – Tilburg University (NL)2020-03-2335 minBakkie BakkieBakkie BakkieSTEVEN DE PEVENYES WE BACK. De eerste van seizoen 3 met niemand minder dan Steven van Hulle a.k.a. Steven de Peven a.k.a. Awanto3 met een wandeling door zijn leven. Schrijf zoveel mogelijk reviews en geef gul met die sterren op ITunes please! bit.ly/BBPCST. Of nog beter, word patron: patreon.com/bakkiebakkie. Alle tracks die voorbij komen in de afleveringen staan in deze playlist op YouTube: bit.ly/bbtrackss Hosted on Acast. See acast.com/privacy for more information.2020-01-272h 28The CX PodcastThe CX PodcastSteven’s week 138: News about John Hancock & Apple Watch, Tik Tok, Apple, Google and WaymoIn this episode of Steven’s week: life insurance provider John Hancock made a cool deal with Apple Watch to reward active people, Tik Tok puts safety first by banning all political ads, streaming business is becoming more aggressive, Apple will soon come out with an AR accessory for iPhones, Google looks set to re-enter social media and the autonomous vehicle company Waymo announced they’ll be 3D-mapping the city of Los Angeles. Enjoy the show!2019-10-1104 minThe CX PodcastThe CX PodcastSteven calls with Tien TzuoIn this episode Steven talks to TIen Tzuo, CEO of Zuora.2019-10-0727 minThe CX PodcastThe CX PodcastSteven's week 137: News about Volkswagen, Amazon, Mark Zuckerburg vs. Tik Tok and Google AssistantWelcome to a new Steven’s Week! In this episode: Volkswagen introduces its car-boot delivery service We Deliver in the UK, Amazon wants to offer Go technology to third parties, Tik Tok is making Mark Zuckerberg nervous and Google Assistant is finally starting to handle its privacy issues. Enjoy the video!2019-10-0404 minThe CX PodcastThe CX PodcastSteven calls with Rudy MoenaertIn the past weeks Steven called with 6 people with a great interest in technology, data, ... In this last episode he talked with Rudy Moenaert, professor of strategic marketing.2019-05-0727 minThe CX PodcastThe CX PodcastSteven's Week 124: news about Alibaba, Marriott, Apple, Sainsbury's and FacebookWelcome to a new Steven's Week! The topics of this week's episode are Alibaba doubling their volume for Tmall, Marriott starting with a home rental offering, Apple revealing their quarterly results, Sainsbury’s launching their first cashless store and Facebook announcing big plans at the F8 conference. Enjoy!2019-05-0305 minThe CX PodcastThe CX PodcastSteven calls with Thierry GeertsIn the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ... In this episode he talks to Thierry Geerts, CEO of Google Belgium.2019-04-3026 minThe CX PodcastThe CX PodcastSteven calls with Pascal CoppensIn the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ... In this episode I talk to Pascal Coppens, China expert at Nexxworks. 2019-04-2328 minThe CX PodcastThe CX PodcastSteven calls with Ken HughesIn the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ... In this episode I talk to keynote speaker Ken Hughes.2019-04-0229 minThe CX PodcastThe CX PodcastSteven calls with Tom De RuyckIn the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ... This is the second episode with Tom De Ruyck, managing partner of Insites Consulting.2019-03-2634 minThe CX PodcastThe CX PodcastSteven calls with Leslie CottenjéIn the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ... This is the first episode with Leslie Cottenjé, CEO of Hello Customer.2019-03-1931 minThe CX PodcastThe CX PodcastSteven's week 117: News about P&G Apple, Amazon, Elon Musk and Google!Welcome to another Steven’s Week! P&G is getting ready for a world without ads, Apple could be launching its own video streaming service, Amazon is investing $ 700 million in an electrical vehicle startup, Elon Musk won’t release the AI algorithm used to write a novel and Google might be starting a streaming service for video games. Hope you enjoy the update!2019-02-2504 minThe CX PodcastThe CX PodcastSteven's Week 115: News about Ikea, Warby Parker, a new law in New Jersey and Fortnite!In this episode of Steven’s week: Ikea is testing a new business model of furniture rentals, Warby Parker developed an app to try on new glasses, New Jersey is swimming against the tide by forcing retailers to accept cash payments, while Fortnite was throwing a virtual party which 10 million avatars attended. Enjoy the show!2019-02-0803 minThe CX PodcastThe CX PodcastSteven Van Belleghem by the CEO of Accenture India2019-02-0814 minThe CX PodcastThe CX PodcastSteven’s week 110: News about Starbucks and Uber Eats, Snapchat, Elon Musk and Google Lens!Welcome to the last episode of Steven’s Week this year! The topics: the movie screenplay about Snapchat is number one on the Hollywood blacklist, Starbucks is partnering up with Alibaba Group and Uber Eats, meeting apps are adding features to improve appearances, Elon Musk launched his boring company and Google Lens can now identify over one billion products.2018-12-2105 minThe CX PodcastThe CX PodcastSteven's week 108: News about Microsoft, Ali Baba, Marriott's data leak and WhatsApp!In this episode of Steven’s Week: Microsoft closed a huge HoloLens deal with the US army, Ali Baba seals a partnership with El Corte Inglés, Marriott’s data leak raises security questions, WhatsApp wants to start payment services in India and China wants all electric car users to share their data. Enjoy!2018-12-0707 minThe CX PodcastThe CX PodcastSteven's week 107: News about UPS, Amazon, Apple Pay, Spotify en WeChat!Welcome to a new Steven’s Week! In this episode: UPS wants to use AI to predict the weather and avoid delivery issues, Amazon launches developers’ tool RoboMaker, Apple Pay is coming to Belgium while Spotify is going to India, WeChat teams up with Japanese social platform Line and Amazon wants Alexa in our cars. Enjoy!2018-11-3004 minThe CX PodcastThe CX PodcastSteven's Week 106: news about AI, Snapchat, LinkedIn en YouTube!Welcome to a new Steven’s Week! In this week’s show: AI made it possible to create a master fingerprint, Snapchat keeps on looking for partners to develop cool new AR features, LinkedIn is testing its own version of Stories and YouTube broadcasts the full Lego movie for free on Black Friday!2018-11-2303 minThe CX PodcastThe CX PodcastSteven’s week 104: News about Wallmart, Amazon, Tesla and Baidu!Welcome to another Steven’s Week! Knight Rider is becoming reality thanks to Tesla’s ‘summon your car’ function, the Chinese Baidu smart speaker is doing spectacularly well, Walmart’s online sales is beating Amazon, but meanwhile Amazon is investing massively in its own deliveries and the Amazon Go cashierless stores are showing some impressive results.2018-11-0906 minThe CX PodcastThe CX PodcastSteven's week 103: News about Apple, Amazon Prime, Skydio, Snapchat, Uber and WalmartWelcome to another Steven’s week! Apple will attack Netflix and Amazon Prime with its own streaming service, Skydio launched a drone you can control with your Apple Watch, teenagers are still crazy about Snapchat, Walmart is pushing same-day deliveries while Uber has plans to launch a drone delivery service, great financial results for Tesla and Amazon is experimenting with an offline pop-up store2018-10-2604 minThe CX PodcastThe CX PodcastSteven's Week 102: news about Rolls-Royce and Intell, MIT University, Uber, GM and GoogleWelcome to a new Steven’s Week! Rolls-Royce and Intell are close to building fully autonomous ships, MIT university in Boston is building an AI college, Uber is entering the stock market, China and Google’s talks about a censored search engine raises questions and General Motors is tracking the in-car listening behavior of their customers.2018-10-2505 minSteven Van BelleghemSteven Van BelleghemMy Interview With 'next Generation' Expert Joeri Van Den Bergh About The Future Generation CustomersJoeri Van den Bergh is an expert in next generations. He is also the founder and managing partner of InSites Consulting. I used to work together with Joeri at InSites for more than 12 years. During the interview we talk about the next generation customers, the customer of the future. If you want to understand the future of customer experience, you need to understand the future customers. Enjoy this new episode of Steven talks2017-10-1021 minEeuw van de AmateurEeuw van de AmateurInterviewspecial met Steven van Weyenberg (D66) over de wet DBASteven van Weyenberg is een parlementariër voor D66, en een van de meest fanatieke twitteraars over de wet DBA. Dit is de wet waar zoveel zelfstandigen enorme last van hebben, waaronder ik zelf.Dit is een bijzonder gesprek. Ik zit er namelijk niet helemaal als journalist. Ik noem mezelf in deze kwestie wel eens ‘participerend journalist tegen wil en dank’ - ik heb in mijn werk te maken met arbeidsregels, en die zijn nu zo hinderlijk aan het worden dat mijn werk er onder lijdt. Dat wil zeggen: ik kan bepaalde opdrachten niet meer doen, die ik voorheen wel k...2016-11-1549 min