Shows
There’s a Better Way: Smart Talk on Healthcare and TechnologyDavid Bardan of CLEAR Gets Clear on Healthcare Frequent flyers are likely aware of CLEAR, a company that uses biometrics to expedite identity verification at airports. Now, David Bardan is helping bring CLEAR’s transformative identification technology to healthcare. After a decade of experience in the healthcare and technology sectors, Bardan joined CLEAR in 2022 to head their healthcare initiatives. In this episode, Bardan discusses the opportunities made possible by identity verification. Learn how CLEAR is helping unlock operational efficiencies and seamless experiences for patients and the providers who care for them. 2025-07-0134 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyInvesting in Innovative Patient Care with TPG’s John SchillingJohn Schilling, M.D., co-leads TPG Capital’s healthcare investments, where he helps decide on the best opportunities for driving healthcare innovation. Tune in to our chat about spurring systemic innovation and making life better for patients and the providers who care for them. “We always start with the patient,” Schilling says on the episode, “and we work back from there.” Listen now to hear about his origins as a doctor of medicine and how it informs his current role in the world of private equity.2025-06-1037 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyCultivating Innovation with Optum Rx’s Jen McGonigle Healthcare executive Jen McGonigle has worked at the intersection of healthcare and technology for over 20 years. Her experience has taught her that regardless of what challenges technology can bring, its innovations far outweigh any cons. In our first episode of the season, we sit down with Jen McGonigle of Optum Rx for a chat about cultivating innovation. We discuss innovation at two levels. One is the level of technology—including Optum Rx’s products and capabilities that help tackle prohibitive drug pricing and treatment delays. The other is a higher-level view across healthcare—such as the prio...2025-05-2033 min
Outcomes RocketThe Future of Digital Prescriptions with Frank Harvey of SurescriptsSurescripts facilitates over 24 billion health data transactions annually, with e-prescribing only making up a small portion, highlighting its expansive role in health data interoperability.
In this episode, Frank Harvey, CEO of Surescripts, discusses his company’s mission to lower healthcare costs, improve quality, and enhance patient safety through its vast health intelligence network. He elaborates on the significant savings generated by electronic prescriptions by reducing administrative burdens and medication errors. Frank underscores the critical importance of interoperability for clinical decision-making and Surescripts’ role as a Qualified Health Information Network, as well as its commitment to supporting the Sequ...2025-05-0211 min
There’s a Better Way: Smart Talk on Healthcare and TechnologySeason 4 Trailer: Smart talk on healthcare and technologyThe American healthcare system is one of the most innovative in the world. But it’s no secret that we also face serious challenges. Too many patients cut pills in half to make them last, too many can’t access care in the first place, and too many providers are so burned out with paperwork and administrative tasks that they’re leaving practice altogether. Yes, we know that we’ve got our work cut out for us. We know that for so many of these challenges, there truly is a better way. ...2025-04-2901 min
Healthcare RapHIMSS '25: Frank Harvey, CEO, Surescripts (#411)(BONUS EPISODE) Live from HIMSS: Frank Harvey, CEO of Surescripts, shares how solving prior authorization removes friction and unlocks a new type of experience for patients, physicians, and pharmacists. SPOTLIGHT: SHED Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives. Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY This show is p...2025-04-1908 minShift Forward HealthHIMSS '25: Frank Harvey, CEO, Surescripts (#411)(BONUS EPISODE) Live from HIMSS: Frank Harvey, CEO of Surescripts, shares how solving prior authorization removes friction and unlocks a new type of experience for patients, physicians, and pharmacists. SPOTLIGHT: SHED Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives. Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY This show is p...2025-04-1908 min
The BeatHLTH: The Future of Digital Prescriptions with Frank Harvey of SurescriptsAbout Frank Harvey:Frank Harvey is the CEO of Surescripts, a company aiming to we convene healthcare organizations nationwide to simplify how health intelligence is shared. Frank is an experienced chief executive and investor and has held numerous senior leadership roles during his more than 35-year career in the healthcare technology, pharmacy and pharmaceutical sectors. His leadership philosophy is to treat every person with respect, keep communication honest, and always have a bias for action. When Frank isn’t working, he and his wife support their local Boys & Girls Clubs. They are also passionate defenders of clean wa...2025-02-0309 minThe BeatHLTH: The Future of Digital Prescriptions with Frank Harvey of SurescriptsAbout Frank Harvey:Frank Harvey is the CEO of Surescripts, a company aiming to we convene healthcare organizations nationwide to simplify how health intelligence is shared. Frank is an experienced chief executive and investor and has held numerous senior leadership roles during his more than 35-year career in the healthcare technology, pharmacy and pharmaceutical sectors. His leadership philosophy is to treat every person with respect, keep communication honest, and always have a bias for action. When Frank isn’t working, he and his wife support their local Boys & Girls Clubs. They are also passionate defenders of clean wa...2025-02-0309 min
The Dish on Health ITPharmacy Interoperability: Challenges, Opportunities, and UrgencyIn this episode of The Dish on Health IT, host Tony Schueth leads an engaging discussion on pharmacy interoperability, a topic at the center of a recently published POCP white paper funded by the NCPDP Foundation and supported by Surescripts. Joining Tony as guests are, John Hill, Executive Director of the NCPDP Foundation, and Larry King, Director of Intelligent Prescribing at Surescripts, to unpack the white paper’s findings and explore the future of pharmacy’s role in patient care.The conversation begins with Tony laying the foundation for the discussion by defining pharmacy interoperability as the seam...2025-01-2941 min
Healthcare IT Today InterviewsSurescripts Tackles Prior AuthorizationPrior Authorization is a not a popular topic. In fact, we have not found many organizations willing to talk about it. Simply put, it is a complex challenge. We were pleasantly surprised when Frank Harvey, the CEO of Surescripts was willing to come on-camera to share the work they are doing in this area.
Surecripts is collaborating with Cleveland Clinic and OptumRx to streamline the prior authorization process. What used to take days or hours can now be completed in seconds – without changing physician workflows. This is possible through careful coordination of data between the provider, payer, and Surescripts. Th...2025-01-2407 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyFDA’s Troy Tazbaz is Changing the Narrative of Healthcare TechnologyTroy Tazbaz has long worked at the intersection of business and technology. And while it may not seem like a typical background for working at the Food and Drug Administration (FDA), it may be just what is needed to push healthcare technology forward. On our podcast, Tazbaz recounts his thoughts as he accepted the position of Director of the Digital Health Center of Excellence at the FDA: “Given what was going on with artificial intelligence and all these emerging technologies, I felt that it was a really great time to join and come with a pers...2024-10-1530 min
Pharmacy Podcast NetworkQHINs™ and Pharmacy | Un-Scripted by Surescripts
o Qualified Health Information Network Updates | Surescripts https://surescripts.com/qhin
o Our QHIN Use Case Guide: 17 Clinical & Business Scenarios | Surescripts https://surescripts.com/insights/QHIN-use-case-guide
o Pharmacy Workgroup - The Sequoia Project https://sequoiaproject.org/interoperability-matters/pharmacy-workgroup/
o NCPDP Foundation Funds $110,000 Research Grant to Assess Current Pharmacy Technology Landscape https://finance.yahoo.com/news/ncpdp-foundation-funds-110-000-180000004.html?guce_referrer=aHR0cHM6Ly93d3cuYmluZy5jb20v&guce_referrer_sig=AQAAAIJyZe5sHdXjPNzFgnwXqgUU_Eg0PfSR3ujwQx2hVeUy9Fqpfdn4Qai4RJuXAN71hk1y3iU4VICwfOjE84yqWNbw4LzW7a7rvL_a8pwf0AIK3KR5OM-mH4aVi-7zTloyln68wDz47PqN874PMkaj...2024-10-1034 min
Un-Scripted by SurescriptsQHINs™ and Pharmacy | Un-Scripted by Surescripts
o Qualified Health Information Network Updates | Surescripts https://surescripts.com/qhin
o Our QHIN Use Case Guide: 17 Clinical & Business Scenarios | Surescripts https://surescripts.com/insights/QHIN-use-case-guide
o Pharmacy Workgroup - The Sequoia Project https://sequoiaproject.org/interoperability-matters/pharmacy-workgroup/
o NCPDP Foundation Funds $110,000 Research Grant to Assess Current Pharmacy Technology Landscape https://finance.yahoo.com/news/ncpdp-foundation-funds-110-000-180000004.html?guce_referrer=aHR0cHM6Ly93d3cuYmluZy5jb20v&guce_referrer_sig=AQAAAIJyZe5sHdXjPNzFgnwXqgUU_Eg0PfSR3ujwQx2hVeUy9Fqpfdn4Qai4RJuXAN71hk1y3iU4VICwfOjE84yqWNbw4LzW7a7rvL_a8pwf0AIK3KR5OM-mH4aVi-7zTloyln68wDz47PqN874PMkaj...2024-10-1034 minPharmacy Podcast NetworkCurious About QHIN™ | Un-Scripted by Surescripts
o justin.mcmartin@surescripts.com
o Qualified Health Information Network Updates | Surescripts
https://surescripts.com/qhin
o Our QHIN Use Case Guide: 17 Clinical & Business Scenarios | Surescripts
https://surescripts.com/insights/QHIN-use-case-guide
o Pharmacy Workgroup - The Sequoia Project
https://sequoiaproject.org/interoperability-matters/pharmacy-workgroup/
New boost
2024-09-2421 minUn-Scripted by SurescriptsCurious About QHIN™ | Un-Scripted by Surescripts
o justin.mcmartin@surescripts.com
o Qualified Health Information Network Updates | Surescripts
https://surescripts.com/qhin
o Our QHIN Use Case Guide: 17 Clinical & Business Scenarios | Surescripts
https://surescripts.com/insights/QHIN-use-case-guide
o Pharmacy Workgroup - The Sequoia Project
https://sequoiaproject.org/interoperability-matters/pharmacy-workgroup/
New boost
2024-09-2421 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyFor Alexandra Drane, Caregivers Are the Unsung Angels of HealthcareAlexandra Drane is a bona fide change agent in healthcare. Not content with being an entrepreneur, she became a serial entrepreneur, and founded multiple healthcare ventures that have ranged from health IT to support for unpaid (and often unsung) caregivers. Drane’s unique mix of irreverence and optimism has brought her from one challenge to the next, from healthcare analytics to empowering caregivers, plus a stint at Walmart as a clerk—after she had already started three businesses—to get on-the-ground experience on what “customer service” really means. In our seventh episode...2024-09-2436 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyDr. Eric Weidmann’s History of Embracing New Tech & Expanded Care TeamsCare teams are evolving to break down silos and prioritize collaboration in patient care. Is healthcare ready? Dr. Eric Weidmann, a former chief medical officer and primary care physician, stops by our podcast to share his perspective on some of the most pressing questions in healthcare today, including: How can an expanded care team help make up for shortages in primary care physicians and gaps in patient access to care? How does interoperability and information sharing empower providers to better treat patients? What role does transparency play in the evolving healthcare landscape? With hi...2024-09-0333 min
MGMA PodcastsBusiness Solutions: Transforming Healthcare Interoperability to Reduce Burnout and Enhance Patient CareIn this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Katie Holcomb, Product Marketing Manager at Surescripts, to discuss the vital role of interoperability in healthcare. Katie provides insights into Surescripts' mission to simplify healthcare data exchange and reduce clinician burnout. Tune in to learn about the Trusted Exchange Framework and Common Agreement (TEFCA), Qualified Health Information Networks (QHINs), and how these innovations are transforming patient care.Key Takeaways:Top three benefits of connecting to a QHIN as a clinician or medical practice: 1) Greater access to clinical information2024-08-1926 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyThe Rebel’s Guide to Navigating American Healthcare with Susannah FoxIn the early days of her career, Susannah Fox fell in love with the democratization of data and the rebalancing of power. Today, that passion has taken the form of helping empower patients with their care.Fox wrote her observations of the shift toward patient-led care in her new book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care. As she notes in the episode, “Patients have to rebel to see change in healthcare. They are the people who have the most at stake, and yet appear on n...2024-08-1335 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyThe Government’s Role in Healing Healthcare with Catharine YoungWhen Catharine Young, Ph.D., decided to become a scientist, she had no idea she would ever work for government agencies like the Department of Defense. But by working at such influential organizations, she learned about their power to solve some of healthcare’s biggest problems. Young’s career path led her to the White House’s Cancer Moonshot initiative, where she helps advance the mission of decreasing cancer deaths by 50% over the next 25 years. As Young notes in this episode, “[Cancer] is a disease that touches all of us. And when we think...2024-07-2337 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyThe Pharmacist as Changemaker with ONC’s Tricia Lee RolleFrom her initial dreams of becoming a pharmacologist to her current role as an advisor for national health IT efforts, Tricia Lee Rolle has always been interested in research and getting stuff done. As Rolle says, “What is really fulfilling about being in government is that you realize what you're doing is affecting not just one or a few or a handful of patient lives, but we're really doing it in mass and at scale.” In the third episode of the season, we talk with Tricia Lee Rolle about the trans...2024-07-0232 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyPooja Babbrah’s Legacy of Supporting Pharmacy InteroperabilityPooja Babbrah has secured a trifecta in healthcare: She’s the Practice Lead for Pharmacy and PBM Services at Point-of-Care Partners, is a board member of the National Council for Prescription Drug Programs and was recently a member of the HITAC Pharmacy Interoperability and Emerging Therapeutics Task Force at ONC. Babbrah’s work at these organizations has proven complementary, as she notes on the episode: “Moving value-based care forward, pharmacogenomics and pharmacy interoperability—all that's being talked about both at the standards development organization and the work that I do at Point-of-Care Partners.” ...2024-06-1130 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyThe Evolving Role of Pharmacy with NCPA’s Doug Hoey As the son of a pharmacist and a licensed pharmacist himself, Doug Hoey is intimately familiar with the importance of community pharmacies. As Hoey notes, “People will come to their community pharmacies with issues that they just can't get served in other venues. I personally think that they are kind of a healthcare safety net, if you will.” Hoey has been supporting community pharmacies for 13 years as the Chief Executive Officer of the National Community Pharmacists Association. On this season premiere episode, we talk with...2024-05-2131 min
There’s a Better Way: Smart Talk on Healthcare and TechnologySeason 3 Trailer: Smart talk on healthcare and technologyThe American healthcare system is one of the most innovative in the world, but it’s also riddled with complex challenges. On Season 3 of “There’s a Better Way,” we’re taking a closer look at ways in which healthcare can heal itself—through innovation that prioritizes collaboration and positive impact, through intelligence sharing that improves the experience for patients and those who care for them, through policies and technologies that allow the care team to evolve and overcome an epidemic of burnout, and through real-talk and fresh insights from today’s most inspiring and innovative leaders...2024-04-3003 min
Pharmacy Technology & Management Review Audio ContentNews | NCPA on CVS Lawsuit , New Digital Weight Management App, Walgreens Medicare Advantage Options, and MoreLet's take a look at what's happening in the world of pharmacy and healthcare.First Surescripts’ Unmatched Healthcare Interoperability Delivered Intelligence Sharing at Scale in 2023Surescripts has reported a significant increase in patient information sharing in 2023. According to new data in the 2023 National Progress Report, nearly 24 billion exchanges of clinical and benefit data occurred, connecting over 2 million care providers and reaching almost the entire US population.This achievement highlights Surescripts' leading role in advancing healthcare interoperability. However, the company emphasizes the many benefits for patients, including reducing medication costs, improving access to care in...2024-03-2804 min
Pharmacy Technology & Management Review Audio ContentNews | Surescripts Progress Report, New OmniSYS Study on Expanding Pharmacy Services, Senior Medication Safety, and Pharmacy AppsLet's take a look at what's happening in the world of pharmacy and healthcare.First Surescripts’ Unmatched Healthcare Interoperability Delivered Intelligence Sharing at Scale in 2023Surescripts has reported a significant increase in patient information sharing in 2023. According to new data in the 2023 National Progress Report, nearly 24 billion exchanges of clinical and benefit data occurred, connecting over 2 million care providers and reaching almost the entire US population.This achievement highlights Surescripts' leading role in advancing healthcare interoperability. However, the company emphasizes the many benefits for patients, including reducing medication costs, improving access to care in...2024-03-1506 min
Pharmacy Technology & Management Review Audio ContentData from OmniSYS CareALERTS Program, A Report from GoodRx, Elevance Health Smartphones Medicaid Program, and AscellaHealth Specialty & Rare Pipeline DigestLet's take a look at what's happening in the world of pharmacy and healthcare.Thank you for reading Pharmacy Technology & Management Review. This post is public so feel free to share it.SoftWriters and SDS Rx Partner to Revolutionize LTC Pharmacy DeliverySoftWriters, a leader in long-term care (LTC) pharmacy technology, and SDS Rx, a last-mile delivery provider, have announced a new partnership to streamline the delivery process for LTC pharmacies.This collaboration integrates SoftWriters' FrameworkLTC software with SDS Rx's delivery technology and courier services. Key benefits for pharmacies include:2024-02-1605 min
Pharmacy Technology & Management Review Audio ContentSoftWriters and SDS Rx Partner on LTC Delivery; Elation and Surescripts Team Up; And Better Therapeutics Publishes Report on AspyreRx Digital TreatmentLet's take a look at what's happening in the world of pharmacy and healthcare.Thank you for reading Pharmacy Technology & Management Review. This post is public so feel free to share it.SoftWriters and SDS Rx Partner to Revolutionize LTC Pharmacy DeliverySoftWriters, a leader in long-term care (LTC) pharmacy technology, and SDS Rx, a last-mile delivery provider, have announced a new partnership to streamline the delivery process for LTC pharmacies.This collaboration integrates SoftWriters' FrameworkLTC software with SDS Rx's delivery technology and courier services. Key benefits for pharmacies include:2024-02-0603 min
Faces of Digital HealthThe Rise of Non-Traditional Prescribers in the US and the role of ePrescribingePrescribing has become a norm in the US healthcare system. Now, the expanded role of pharmacists and the integration of non-physician prescribers into the healthcare system signifies a move towards a more accessible healthcare model, potentially alleviating some of the clinicians' burdens.Surescripts is the national provider of the ePrescribing infrastructure in the US. In this short discussion, I spoke with Dr. Lynne Nowak, Chief Data and Analytics Officer, and Melanie Marcus, Chief Marketing and Customer Experience Officer at Surescripts, about the importance of ePrescribing on a national level, the changing role of pharmacists, and how it...2024-01-1020 min
Slice of Healthcare#417 - Frank Harvey, CEO of SurescriptsJoin us on the latest episode, hosted by Jared S. Taylor! Our Guest: Frank Harvey, CEO of Surescripts.What you'll get out of this episode:Discover Frank Harvey's journey from local pharmacist to healthcare industry leader.Insights into Surescripts' role in advancing healthcare connectivity.Discussion on the integration of technology in modern healthcare.Understanding the "Silver Tsunami" and its impact on health services.Frank Harvey's vision and strategic direction for the future of Surescripts.To learn more about Surescripts:https://surescripts.com/https://www.linkedin.com/company/surescripts-llc/Guest's Socials:...2024-01-0814 min
Career Reconstituted: How these pharmacists turned their job into a dream jobFrank Harvey - community pharmacist to CEO of SurescriptsFrank Harvey started out as a community pharmacist and is
now the CEO of Surescripts, which is a health information network that established electronic prescribing more than two decades ago. But don’t get me wrong, Frank is a community pharmacist at heart (the kind with a soda fountain) and a vocal advocate of the profession.
Our conversation dives into his impressive career path, using data to drive policy on utilizing pharmacists in primary care deserts, artificial intelligence, and so much more.
This episode drops Monday January 1st, 2024. Find us as Career Reconstituted on Spotify, Ap...2024-01-0146 min
The Business of Pharmacy Podcast™Connected Systems Beyond E-Prescribing | Frank Harvey & Andrew Mellin, SurescriptsSimplifying workflows and improving collaboration leads to better patient care. In this episode, we speak with Frank Harvey and Andrew Mellin from Surescripts about how their technology bridges communication gaps between pharmacists and other healthcare providers. We discuss innovations like price transparency, prescription quality improvements, and expanded clinical roles that empower pharmacists with the data they need at the point of care. Tune in to hear how Surescripts is connecting pharmacists with the broader care team and unlocking efficiency through better interoperability.
https://surescripts.com/
[00:00:15] Introductions
[00:01:07] Surescripts...2023-11-2044 min
MGMA PodcastsBusiness Solutions: Putting Patients First with Technology and Holistic HealthcareIn this episode of MGMA's Business Solutions Podcast, we speak with Dr. Romi Chopra, President and CEO of the Midwestern Institute for Minimally Invasive Therapies (MIMIT Health)—one of the fastest-growing physician groups in Illinois.Dr. Chopra has an extensive medical background, having attended Harvard Medical School and completed his Interventional Radiology Fellowship at Brigham and Women’s Hospital. In recognition of his contributions to healthcare, he was honored with the Distinguished Physician Award and the U.S. Congressional Medal for Excellence in 2018.Resources Discussed in This Episode:Dr. Romi Chopra – Learn more a...2023-10-1829 minHealthcare IT Today InterviewsSupport Growing for Pharmacists to Ease Physician WorkloadIn a recent survey, Surescripts found growing support for pharmacists to prescribe a select number of medications to patients, thus easing the workload on physicians. Technologies like direct messaging and record sharing is making this possible.
Healthcare IT Today reached out to Surescripts and Frank Harvey, CEO of Surescripts agreed to come on camera to discuss the survey’s findings.
Learn more about Surescripts at: https://surescripts.com/
Find more great health IT content at https://www.healthcareittoday.com/2023-10-1614 min
Pharmacy Podcast NetworkConverge LIVE: The NACDS Total Store Expo 2023 PART THREE | NACDSWELCOME BACK to PART THREE of three of the Converge LIVE Recap Show!
With guests:
Andy Friedland
Chief Revenue Officer at Swiftly
Josh Rossie
National Account Manager
Chetu, Inc.
Marc Essensa
President and Chief Executive Officer
IPC Rx
Dr. Nick Turos, PharmD and
Tony Jones Vice President, Clinician Relations
Babson Diagnostics
Frank Harvey - CEO
SureScripts
Melanie Marcus - Chief Marketing & Customer Experience Officer
Surescripts
George Lazenby CEO and Co-founder
Special Featured OrderInsite
Steven Anderson, CEO
NACDS 2023-09-061h 29
There’s a Better Way: Smart Talk on Healthcare and TechnologyAneesh Chopra Blazes Trails from Industry to Government and Back AgainAneesh Chopra is President of CareJourney, an open data and analytics platform delivering a trusted, transparent rating system for physicians, networks, facilities and markets on the move to value. Prior to CareJourney, Chopra served as the first U.S. Chief Technology Officer (2009–2012) and as the fourth Virginia Secretary of Technology (2006–2009). Chopra authored “Innovative State: How New Technologies Can Transform Government” (2014), about creating a more open, tech-savvy government, and in 2011, Modern Healthcare named Chopra to its list of 100 Most Influential People in Healthcare. In this episode, Chopra charts the path of his life that led to his role...2023-08-2437 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyDr. G Battles Misinformation in Healthcare—and Builds Trust with PatientsIn an age of misinformation and doubt, Geeta Nayyar, M.D., is a builder of trust. “Dr. G,” as she is known, recognizes that trust is the key to having a successful relationship between patients, providers and payers. “If I don’t trust you, I certainly won’t listen to you or take your advice,” says Dr. G. In this episode, Dr. G describes how she witnessed firsthand the transition from the old school to the new school, from physical paperwork to the electronic health record (EHR) platforms—while still in medical school in Miami and then as a n...2023-07-2733 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyLili Brillstein’s Masterclass on How to Be CollaborativeThis episode features Lili Brillstein, founder and CEO of Bcollaborative, who works to lead the transition from fee-for-service care models to value-based care models in American healthcare. Brillstein says that when she was studying business in college, value-based care models weren’t even a blip on the radar. We were paying for units of care—and we’re still doing that today in many cases. But we can build a system focused on patient outcomes, she says, and set up reimbursement to support it. “The idea,” Brillstein says, “is to address variability in ca...2023-07-1334 minHealthcare IT Today InterviewsSurescripts Makes Interoperability OfficialSurecripts is a company that is synonymous with e-prescribing. Increasingly, healthcare organizations are using the company’s platform to exchange more than prescription information. Vaccination status, demographic information and notes are increasingly shared. Surescripts recently announced its intention to become a QHIN, firmly positioning the company a player in the interoperability space. Why would they do this?
Healthcare IT Today sat down with Justin McMartin, Product Manager at Surescripts to get an answer to that question…and to learn more about the company’s interoperability efforts, their QHIN plans, and the different kinds of data requests they are seeing on the...2023-07-0706 min
Pharmacy Podcast NetworkThe New Surescripts CEO Frank Harvey - One Year Later | UnScripted by Surescriptshttps://surescripts.com/news-center/press-releases/detail/surescripts-names-frank-harvey-as-new-ceo-to-lead-company-through-continued-growth-and-new-opportunities-to-impact-healthcare
ARLINGTON, Va. – June 6, 2022 – Surescripts, the nation's leading health information network, has appointed Frank Harvey as Chief Executive Officer, effective June 27. Harvey succeeds Tom Skelton, who previously announced his decision to retire.
Harvey is a pharmacist and an experienced chief executive and investor and has held numerous senior leadership roles during his more than 35-year career in the healthcare technology, pharmacy and pharmaceutical sectors. Harvey joins Surescripts from ATLS Investments, LLC. where he led private equity investing in healthcare technology companies. Previously, Harvey served as Chief Executive Officer of Mirixa Corpora...2023-06-2920 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyTransforming the Patient Experience with Cris Ross at Mayo ClinicThis episode features Cris Ross, Chief Information Officer, Mayo Clinic. At Mayo, Cris’s job is to provide reliable technology for one of the best hospitals in the nation. He works to figure out how to use technology in new ways, and to inspire physicians and scientists to explore new technological ideas. “If you could just pick one thing you’re particularly delighted about right now,” Melanie asks, “what would that be?”“A lot of it, frankly,” Cris replies, “is when a physician says, ‘You know, you guys introd...2023-06-2937 minUn-Scripted by SurescriptsThe New Surescripts CEO Frank Harvey - One Year Later | UnScripted by Surescriptshttps://surescripts.com/news-center/press-releases/detail/surescripts-names-frank-harvey-as-new-ceo-to-lead-company-through-continued-growth-and-new-opportunities-to-impact-healthcare
ARLINGTON, Va. – June 6, 2022 – Surescripts, the nation's leading health information network, has appointed Frank Harvey as Chief Executive Officer, effective June 27. Harvey succeeds Tom Skelton, who previously announced his decision to retire.
Harvey is a pharmacist and an experienced chief executive and investor and has held numerous senior leadership roles during his more than 35-year career in the healthcare technology, pharmacy and pharmaceutical sectors. Harvey joins Surescripts from ATLS Investments, LLC. where he led private equity investing in healthcare technology companies. Previously, Harvey served as Chief Executive Officer of Mirixa Corpora...2023-06-2920 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyChanneling Leonardo Da Vinci to Solve Healthcare’s Biggest ChallengesThis episode features George Van Antwerp, who leads Deloitte’s future of pharmacy strategy. In the episode, Van Antwerp unpacks his vision for the future of pharmacy, such as how disruption will create transformative opportunities and challenges. He also shares his thoughts on interoperability and health equity. “Pharmacy is the most used benefit,” Van Antwerp says. “It’s the way that many people experience the healthcare system.” Looking out 10 or 20 years, what data would pharmacists need to talk to the patient differently? How far can pharmacists push the spectrum of diagnosis...2023-06-1528 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyA Journey in Serendipity: Didi Davis Rides the Wave of Interoperability This episode features Didi Davis, Vice President of Informatics, Conformance & Interoperability at The Sequoia Project. Davis has over three decades of experience in the healthcare industry and is nationally known as a subject matter expert in healthcare standards and interoperability design and strategy. Davis describes the arc of her career as a “journey in serendipity,” when the idea of interoperability was just that: an idea. "Back then," she says, "less than 20% of hospital systems even had an electronic health record."2023-06-0133 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyThe COVID-19 Testing Tsar on Fighting the Pandemic, Serving with Purpose and Why Pharmacists Are Angels from HeavenThis episode features Dr. Brett Giroir, CEO of Altesa BioSciences, a clinical-stage biopharmaceutical firm working to develop new medications for viral respiratory infections with a focus on vulnerable populations. And Dr. Giroir knows plenty about infections, having served as the COVID-19 “testing tsar” on the White House Coronavirus Task Force. In this episode, Dr. Giroir describes how his interest in immunology and infectious disease in medical school led to vaccine research and related clinical practice, which led in turn to serving the nation in various roles (and at one point this included a top-secret clear...2023-05-1835 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyTalking the Future of Pharmacy with Rina ShahInnovative, Compassionate, Future-Focused. Those three words characterize Rina Shah and what she wants for her patients, for the care Walgreens delivers, and for the industry at large. In this episode, we talk with Shah, who is Walgreens Group Vice President of Pharmacy of the Future and Segment Strategy, about just how she envisions the FUTURE of PHARMACY. The topic couldn’t be more of the moment: the Association of American Medical Colleges estimates that by 2034, the U.S. will face a shortage of up to 124,000 physicians. Pharmacists in particular are well-positioned to fill gaps in care—if they...2023-05-0433 minHealthcare IT Today InterviewsMedication Safety & Affordability Improving According to Surescripts Data - Frank Harvey at ViVE2023According to the latest National Progress Report from Surescripts, over 2.5 billion medication histories were requested through their platform in 2022. Having the latest medication information is key to reducing medication related adverse events. The Report also showed a significant increase in the use of real-time prescription benefits which decreases the out-of-pocket cost of medications for patients.
Healthcare IT Today sat down with Frank Harvey, CEO of Surescripts to discuss the findings in their 2022 National Progress Report and learn more about the company’s plans in the months ahead.
Learn more about Surescripts at: https://surescripts.com/
Find more gr...2023-04-2808 min
There’s a Better Way: Smart Talk on Healthcare and TechnologyGetting to Interoperability 2.0 with ONC’s Micky TripathiHealthcare interoperability has been a buzzword for years. After decades of incremental progress, the industry is making traction. Information is being exchanged—and in massive quantities; clinicians and healthcare leaders are now pushing for it to be consumable. Meanwhile, we’re still not far along in interoperable systems to allow for national information exchange. American healthcare is messy, innovative, brilliant, fragmented and often proprietary and parochial, which gums up the momentum.So how do we get to Interoperability 2.0?In this episode, Melanie talks with Micky Tripathi, a leading expert in health...2023-04-2042 min
There’s a Better Way: Smart Talk on Healthcare and TechnologySeason 2 TrailerWelcome to the second season of There's a Better Way: Smart Talk on Healthcare and Technology, an award-winning podcast series from Surescripts. In each episode, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with some of the most inspiring leaders in healthcare today for in-depth and personal conversations about the industry’s challenges and opportunities. By the end of each episode, you’ll walk away with real-world stories—stories that show a better way to tackle healthcare’s most stubborn issues as well as what the future might hold for an industry undergoing rapid change. If you’re up for...2023-04-0602 min
Pharmacy Podcast NetworkThe Evolving Role of the Pharmacist in MS Care | Un-Scripted by SureScripts
This episode of the Surescripts Podcast Series will focus on the evolving role of the pharmacist in care for patients with multiple sclerosis, specialty patient access to care, and the improvement Surescripts is seeing through the use of electronic solutions.
Specifically, the podcast guests will dive into how specialty pharmacists help patients achieve the best health outcomes by providing timely prescriptions, helping pharmacies and patients manage care.
Finally, the episode will highlight how tools at the pharmacy (Specialty Patient Enrollment, Electronic
Prior Authorization, Specialty Medications Gateway) enable patients to start therapy faster and give specialty pharmacists more...2023-03-1646 minUn-Scripted by SurescriptsThe Evolving Role of the Pharmacist in MS Care | Un-Scripted by SureScripts
This episode of the Surescripts Podcast Series will focus on the evolving role of the pharmacist in care for patients with multiple sclerosis, specialty patient access to care, and the improvement Surescripts is seeing through the use of electronic solutions.
Specifically, the podcast guests will dive into how specialty pharmacists help patients achieve the best health outcomes by providing timely prescriptions, helping pharmacies and patients manage care.
Finally, the episode will highlight how tools at the pharmacy (Specialty Patient Enrollment, Electronic
Prior Authorization, Specialty Medications Gateway) enable patients to start therapy faster and give specialty pharmacists more...2023-03-1646 min
MGMA PodcastsBusiness Solutions: Solving for Prescription Quality Workflow DisruptionsIn this episode of the MGMA Business Solutions podcast, we're joined by Bri Palowitch, clinical informatics pharmacist at Surescripts and Scott Rochowiak, manager of product performance at Surescripts.
In this thought leader discussion, we discuss issues with prescription quality workflow disruption and examine solutions for those problems.
Resources from this episode:
Surescripts: https://surescripts.com/
Additional Resources:
MGMA Member Network -- https://www.mgma.com/membership?utm_campaign=membership&utm_medium=cpc&utm_source=ppc-membership-search-dm-ng&url=https://www.mgma.com/membership/memberships/individual%3Futm_campaign%3Dmembership%26utm_medium%3Dsearch%26utm_source%3Dppc-membership-search-dm-ng&gclid=Cj0KCQiA_P6dBhD1ARIsAAGI7HBZWw8Dxb0...2023-01-1224 min
The Real Chemistry PodcastImproving Patient Care through Better Data Interoperability: Frank Harvey, CEO, SurescriptsIn this week’s episode, Surescripts CEO Frank Harvey discusses how Surescripts is improving healthcare data interoperability and better empowering pharmacists to provide primary care to patients.2022-12-0118 minThe Real Chemistry PodcastImproving Patient Care through Better Data Interoperability: Frank Harvey, CEO, SurescriptsIn this week’s episode, Surescripts CEO Frank Harvey discusses how Surescripts is improving healthcare data interoperability and better empowering pharmacists to provide primary care to patients.2022-12-0118 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyEnvisioning the Future of Healthcare with Kroger Health President Colleen LindholzAs President of Kroger Health, Colleen Lindholz leads a team of 23,000 healthcare professionals in nearly 2500 pharmacies in 37 states who care for more than 14 million patients annually. In this episode, Colleen shares passion for wellness and nutrition, and health and how Kroger is working to deliver whole patient care. Melissa and Colleen also discuss how the pandemic laid bare existing inequities and how technology can help pharmacists get the right therapy to the right patient at the right time, increasing adherence and improving patient outcomes. Finally, Colleen explains what keeps her motivated in her career, and what’s currently inspiring he...2022-11-2245 min
Siegel+Gale SaysUnlocking Brand: SurescriptsWelcome to our Unlocking Brand series, where our global brand experts host live case studies, deliver actionable insights, and answer key questions on the topics that matter to brand marketers today.
In this episode, Melanie Marcus, CMO, Surescripts, the nation’s leading health information network, joins our colleagues Brian Rafferty, Global Head of Research & Insights, and Margaret Molloy, Global CMO, for an in-depth conversation that explores how to leverage brand as a tool to inform your overall strategy.2022-11-1856 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyHealth IT Guru & Bowtie Aficionado: Talking Trusted & Protected Data Exchange with EHNAC’s Lee BarrettIn this episode, Melanie sits down with Lee Barrett, Executive Director and CEO of EHNAC, a national healthcare accreditation organization. Previously, he was the President and CEO and sat on the board of directors at HealthEC, a consulting and solutions provider of products for ACOs, Population Health, HIEs, web portals, EMR and transactional platforming. As a health IT and security guru, Lee has plenty of thoughtful perspectives to share on data privacy, cyber security and tech innovation in the healthcare space. He explains how we've come a long way as an industry in providing a level of support and...2022-11-0131 minUn-Scripted by SurescriptsHow are prescribers and pharmacists collaborating to improve specialty workflow? | Un-Scripted by SurescriptsThere is a lot at stake and much to coordinate for a specialty patient. With specialty prescribers trying to provide a personalized experience for patients and specialty pharmacies expected to respond 24/7 and facilitate timely, accurate delivery, how do specialty stakeholders do it all and provide a positive patient experience? In this episode of Un-Scripted with Surescripts, we will explore the value-add services pharmacies and providers strive to give patients, hearing from Kroger Specialty and eMDs about how they aim to delight and deliver.
The episode will focus on efficiencies being gained in specialty prescribing and fulfillment with partners...2022-10-3151 min
Pharmacy Podcast NetworkHow are prescribers and pharmacists collaborating to improve specialty workflow? | Un-Scripted by SurescriptsThere is a lot at stake and much to coordinate for a specialty patient. With specialty prescribers trying to provide a personalized experience for patients and specialty pharmacies expected to respond 24/7 and facilitate timely, accurate delivery, how do specialty stakeholders do it all and provide a positive patient experience? In this episode of Un-Scripted with Surescripts, we will explore the value-add services pharmacies and providers strive to give patients, hearing from Kroger Specialty and eMDs about how they aim to delight and deliver.
The episode will focus on efficiencies being gained in specialty prescribing and fulfillment with partners...2022-10-3151 min
Pharmacy Podcast NetworkSigned, Sealed, Delivered | Un-scripted by SurescriptsIf only the prescription workflow were as simple as: Signed, sealed, delivered. But there are many
issues that can arise requiring pharmacist intervention and prescriber approval. With standards
like CancelRx in place, clinicians can help ensure patient safety. This episode of Un-Scripted will
dive into how patients and clinicians alike benefit from the use of electronic standardization
measures that address prescription change management, Sig quality issues, and safe prescription
fulfillment. We’ll hear from Dr. Danny Lee, CMIO, Johns Hopkins Community Physicians, and
Lawrence King, Manager of Clinical Informatics and Patient Safety for Surescripts, who will share
their insights into ho...2022-10-2139 minUn-Scripted by SurescriptsSigned, Sealed, Delivered | Un-Scripted by SurescriptsIf only the prescription workflow were as simple as: Signed, sealed, delivered. But there are many
issues that can arise requiring pharmacist intervention and prescriber approval. With standards
like CancelRx in place, clinicians can help ensure patient safety. This episode of Un-Scripted will
dive into how patients and clinicians alike benefit from the use of electronic standardization
measures that address prescription change management, Sig quality issues, and safe prescription
fulfillment. We’ll hear from Dr. Danny Lee, CMIO, Johns Hopkins Community Physicians, and
Lawrence King, Manager of Clinical Informatics and Patient Safety for Su...2022-10-2139 minUn-Scripted by SurescriptsWelcome to the 21st Century for Specialty Pharmacy | UN-Scripted by SurescriptsHear from Accredo’s Katie Reeves and Dr. Andrew Mellin from Surescripts about how electronic solutions are axing the fax and bringing better quality of care to patients.
Learn how Surescripts solutions are helping to revolutionize the specialty medications experience.
Surescripts blog posts on pharmacy and specialty medications
The Rise of Pharmacy to the Front Lines of Care and Innovation
Avoiding Specialty Pharmacy Detours featuring findings from a Surescripts study in partnership with Accredo
An Exercise In Trust: One Multiple Sclerosis Patient’s Journey
Relevant UN-Scripted Podcast Episodes
The Future is Now for S...2022-10-2039 minUn-Scripted by SurescriptsManaging Chronic Conditions with the Help of Your Pharmacist | UN-Scripted by SureScriptsResources from the National Multiple Sclerosis Society
· Ask an MS Expert Webinar Series weekly on Fridays from 1-1:30pm ET
· COVID-19 and MS Information Center
Learn how Surescripts solutions are helping to revolutionize the specialty medications experience
Surescripts blog posts on pharmacy and specialty medications
· The Rise of Pharmacy to the Front Lines of Care and Innovation
· Avoiding Specialty Pharmacy Detours featuring findings from a Surescripts study in partnership with Accredo
· An Exercise In Trust: One Multiple Sclerosis Patient’s Journey
Relevant UN-Scripted Podcast Episodes
· The Future is Now for Specialty...2022-10-1936 minUn-Scripted by SurescriptsA Day in the Life of a Specialty Pharmacist | Un-Scripted by SurescriptsThe Un-Scripted Podcast, episode three is a conversation with Cecelia Byers, PharmD, Specialty Pharmacy Clinical Product Manager with Surescripts, and Sheila Arquette, RPh, President & CEO of the National Association of Specialty Pharmacy (NASP). Cecelia and Sheila have devoted their careers to specialty pharmacy and process improvements that benefit patients. This podcast explores the challenges and opportunities related to filling specialty medications for patients, and the tools available to address these challenges – all through Cecelia and Sheila’s personal experiences in the field. We explore the overall impact on patient care, stakeholder relationships, and unique practices used to accelerate the proc...2022-10-1948 minUn-Scripted by SurescriptsA Tale of Two Health Systems, Retail Pharmacy, & the Evolution of the CancelRx | Un-Scripted by SurescriptsThe Un-Scripted Podcast, episode two is a conversation with: Charlie Oltman, Program Director, NCPDP Foundation Dr. Samantha Pitts, assistant professor, Division of General Internal Medicine, Johns Hopkins University School of Medicine Tolu Akinwale, Manager of E-Prescribing, Walgreens Michelle Chui, PharmD, PhD, FAPhA, Hammel-Sanders Professor, Social & Administrative Sciences Division, Director, Health Services Research in Pharmacy PhD Program, Director, Sonderegger Research Center for Improved Medication Outcomes, University of Wisconsin – Madison, School of Pharmacy Recently, a group of health IT leaders came together to discuss the need for CancelRx and the value it delivers far beyond the seemingly simple cancellation of a pr...2022-10-1942 minUn-Scripted by SurescriptsThe Future is Now for Specialty Medications | Un-Scripted by SurescriptsThe UnScripted Podcast, episode one is a conversation with Cecelia Byers, PharmD Specialty Pharmacy Clinical Product Manager and Dr. Andrew Mellin, VP, Chief Medical Information Officer with Surescripts. Today we have a interesting discussion on how the process of prescribing and dispensing specialty medication relies on antiquated technology: fax machines, paper forms and phone calls and how Surescripts is transforming the process for prescribing specialty medications Learn more: https://surescripts.com/resources/specialty-medications This podcast is a call to action on the broader healthcare industry to standardize digital processes to help remove admin burden We talk about the need...2022-10-1945 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyComing Out from Behind the Bench: NCPA President Michele Belcher Talks About Community, the Future of Pharmacy and the Best Soda Fountain in the WestIn this episode, Melanie sits down with community pharmacist Michele Belcher. Michele is president of the National Community Pharmacists Association (NCPA) and the owner of Grants Pass Pharmacy, which dates to 1904 and is the last independent pharmacy in Grants Pass, Oregon. Elected president of NCPA in 2022, Michele has long been active in state and federal legislation impacting community pharmacies as well as Oregon’s state pharmacy coalition. When Grants Pass was hit hard by the Delta variant, Michele led the charge for her community pharmacy to rise to the occasion and rallied colleagues to administer COVID-19 vaccines to a pa...2022-10-1831 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyDr. Nele Jessel on Clinician Burnout, the Power of HIT and Why She's an EHR CheerleaderIn this episode, Melanie sits down with Dr. Nele Jessel, the Chief Medical Officer of athenahealth. With two medical licenses—one to practice in Germany and one to practice in the U.S.—Dr. Jessel is a board-certified clinical informaticist and pediatrician with a passion for improving healthcare delivery and patient outcomes through technology. A self-described EHR cheerleader, she first became interested in clinical informatics as a means to bring the revolutionary potential of HIT to pediatrics, a specialty where its adoption has lagged. During the episode, Melanie sits down with Dr. Jessel for an in-depth conversation about her chil...2022-10-0430 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyMore Is Not Always Better: Making Interoperability Work for Patients & CliniciansAs other guests have shared, there’s often a strong link between a parent’s professional world and the career their child chooses. In other words: “the apple doesn’t fall far from the tree.” In this episode, Melanie sits down with someone who understands this connection firsthand: Sam Lambson, the Vice President of Interoperability at Oracle Cerner. While Sam was growing up, his father worked in tech and manufacturing, which led him to move the entire family to Hong Kong just as Sam was entering high school. During his time in Hong Kong, Sam learned about the power of connect...2022-09-2036 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyInnovation, Please: What's Next and What's Needed in Specialty TherapyAs the U.S. population ages, it’s also getting sicker: According to the CDC, more than a quarter of U.S. adults face multiple chronic conditions. An ever-increasing number of Americans are on a specialty therapy or medication—more than 66 million in 2022. The good news? Conditions that were untreatable decades ago now have effective therapies. The bad news? The journey from diagnosis to treatment remains costly and onerous: CVS reported that specialty medications accounted for more than 52% of drug spend in 2020. In addition, underserved and minority populations often don’t get the specialty medication access and education they need to...2022-09-0633 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyHealthcare, Tech and Capitol HillIn this episode, Melanie sits down with Tina Grande, the Executive Vice President for Policy at the Healthcare Leadership Council. In her role, Tina helps to advocate for consumer-centered healthcare reform, emphasizing the value of private-sector innovation as well as public-private partnership. Tina has healthcare and policy in her blood: her father represented the Mayo Clinic on Capitol Hill, and she began her career as junior staffer in healthcare policy for Senator David Durenberger. In the early 2000s, she became an entrepreneur, creating a software that organized 44,000 pages of Medicare policy into a consumable format for policymakers and providers...2022-08-2331 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyAre We There Yet? Advancing Real-World InteroperabilityIn this episode, Melanie sits down with Mariann Yeager, the Chief Executive Officer of The Sequoia Project, an independent advocate for nationwide health information exchange. Beginning her career in health IT in Nashville, Mariann eventually made her way to Washington, D.C., where she’s remained on the forefront of the digital healthcare transformation ever since. Melanie and Mariann discuss how in the not-too-distant past, healthcare was still largely being conducted on paper. However, we’ve made some incredible strides since then, and this episode dives into some of the most noteworthy discoveries, changes and evolutions in the healthcare indu...2022-08-0940 min
Live at ViVE: SolutionsS1 Ep9: Unraveling Healthcare Intelligence Networks with Melanie Marcus, Chief Marketing Officer at SurescriptsAbout Melanie Marcus:Melanie Marcus, Chief Marketing Officer at Surescripts, is a seasoned healthcare executive, with more than 25 years of working at the intersection of marketing, technology, and healthcare. She joined Surescripts as Chief Marketing Officer in 2017, where she now leads marketing and customer experience. Melanie built her career at McKesson, taking on progressively pivotal roles focused on marketing, strategic planning, and business leadership. Before that, she gained considerable industry knowledge through key roles in strategic planning and marketing for Sutter Health in Sacramento, California, and Mount Auburn Hospital in Cambridge, Massachusetts. Melanie earned her d...2022-08-0915 min
The Post-Acute POVThe role of data as actionable intelligence with Bri Palowitch, PharmD, account manager for health plans, and Andrew Borgschulte, principal product marketing manager, SurescriptsIn this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Bri Palowitch, PharmD, account manager for health plans, and Andrew Borgschulte, principal product marketing manager, Surescripts. The three have a conversation on the value of creating an open network and ecosystem and how the partnership between MatrixCare and Surescripts accomplishes this goal.
Join Bri, Andrew, and Navin as they discuss Surescripts’ mission of aligning healthcare organizations across the U.S. to simplify the way health intelligence is shared, the development and impact of medication im...2022-07-2720 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyHow COVID-19 Has Upended Assumptions About CareTIME recently named Walgreens one of the 100 Most Influential Companies of 2022, noting that as of March 2022, the company had administered 60 million COVID-19 vaccines and 26 million tests. In this episode, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with a guest who has had a truly noteworthy career, beginning as a cashier at the Walgreens across the street from her high school before rising through the ranks to become Vice President for Pharmacy Quality, Compliance and Patient Safety at the company. Today, Tasha Polster has overseen the national rollout of the COVID-19 vaccine in thousands of stores across...2022-07-2630 minThere’s a Better Way: Smart Talk on Healthcare and TechnologyTrailerWelcome to "There's a Better Way: Smart Talk on Healthcare & Technology", a new podcast series by Surescripts. In each episode, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with some of the most inspiring leaders in healthcare today for in-depth and personal conversations about the industry’s challenges and opportunities. Through this podcast, you’ll be exposed to new perspectives on stubborn healthcare challenges, how technology can be used to improve care and what the future might hold for an industry in the midst of rapid change. If you’re up for smart, energizing and story-driven conversations with s...2022-07-0502 min
MGMA PodcastsBusiness Solutions: How Medical Practices Improve Medication Adherence and Patient SafetyIn this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing important distinctions in the prescribing workflow that can have a direct impact on three all-too-familiar challenges: medication adherence for patients, burden and burnout for staff, and patient safety.
Panelists include:
Mike Jordan, MD, FAAP, President/CEO, East Lake Pediatrics, PA (https://www.eastlakepediatrics.com/)
Dr. Michael Blackman, Chief Medical Officer at Greenway Health (https://www.greenwayhealth.com/)
Nicholas Chambers, Surescripts Senior Product Analyst (https://surescripts.com/)
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel...2022-06-1635 min
NCPDPunscriptedStrategic Priorities & Top Healthcare Issues – A Conversation with SurescriptsIn this podcast episode, NCPDP’s President & CEO Lee Ann Stember speaks with Mark Gingrich, Chief Information Officer of Surescripts. Mark discusses areas of shared strategic alignment between Surescripts & NCPDP, healthcare issues that Surescripts is currently addressing and an update on Surescripts’ National Progress Report. Have a guest or topic recommendation? Text us!2022-06-0712 min
Healthcare IT Today InterviewsThe State of Interoperability - COVID and BeyondThe inability to easily exchange medical data is holding back healthcare improvements and innovation. Thankfully there has been concerted effort recently from governments, vendors, standards bodies, and healthcare organizations to address this. Key to this effort is a standardized way to measure our interoperability progress (or lack thereof). The Healthcare Leadership Council and other leading organizations have created a new measurement framework to address this gap.
Watch this expert panel, hosted by Surescripts and moderated by Healthcare IT Today, discuss a proposed framework for measuring interoperability progress:
• Mary Grealy, President of Healthcare Leadership Council
• T...2022-05-301h 03
MGMA PodcastsBusiness Solutions: Achieving Medication Adherence Through Meaningful Patient Cost ConversationsIn this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing how physicians are having cost conversations with patients for supporting medication therapy adherence.
Panelists include:
Christopher Apostol, DO, Evans Medical Group
Donna Maddox, executive director for product management, athenahealth
Yousuf Ahmed, product innovation leader, Surescripts
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion.
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to ru...2022-02-1652 min
MGMA PodcastsBusiness Solutions: Understanding Medication Affordability and AdherenceIn this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing an ideal prescription process workflow and hear how Surescripts has optimized the use of benefit optimization and electronic prior authorization solutions to create a better patient experience.
Panelists include:
Neil Simon – Chief Technology Officer at eMDs
Scott Motejunas – Manager, Product Innovation, Surescripts
Yousuf Ahmed – Manager, Product Innovation, Surescripts
Kelly Bundy – Manager, Product Innovation, Surescripts
Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion.
This episode is sponsored by:
MGMA Events — Medical Practice Excellence: Financial Conference...2022-01-1944 min
MGMA PodcastsStreamlining the Prescription Workflow ProcessIn this episode of the MGMA Insights podcast, we’re joined by Patrice Olson, director of product innovation, and John Vonhof, product marketing manager at Surescripts (https://surescripts.com/). They’re here today to discuss innovations and better efficiencies in the prescription workflow process.
Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show.
CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment.
MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physic...2021-10-2746 min
The Post-Acute POVDriving better patient outcomes via medication reconciliation with Rachel Petersen, Manager of Product Innovation, Surescripts and Jill Lytwyn, Key Account Executive, SurescriptsIntroduction
In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Rachel Petersen, Manager of Product Innovation, Medication History and PDMP at Surescripts, and Jill Lytwyn, Key Account Executive at Surescripts. The three discuss driving better patient outcomes via medication reconciliation in home care.
Join Rachel, Jill, and Navin as they cover the issue of medication reconciliation, the genesis of Surescripts, and the Surescripts Network Alliance. Learn how their solution can help providers stop relying on manual processes and streamline transitions of...2021-08-1822 min
MGMA PodcastsWhat Does Medication Reconciliation Look Like in a Culture of Interoperability?Our guests today are Andrew Borgschulte, principal product marketing manager for Surescripts (https://bit.ly/3kmBeLh) and Rachel Petersen, manager of product innovation, medication history at Surescripts. They’re here today to talk about what medication reconciliation looks like in a culture of interoperability.
For more from Surescripts, listen to their podcasts on price transparency and prescription benefits:
https://www.mgma.com/resources/health-information-technology/improving-insights-into-patients%E2%80%99-prescription-ben
https://www.mgma.com/resources/quality-patient-experience/prescription-affordability-and-price-transparency
Thanks to Nuance for sponsoring this week’s show. Visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambi...2021-07-1443 min
MGMA PodcastsImproving Insights into Patients’ Prescription Benefits for PrescribersIn this episode of the MGMA Insights podcast, we feature healthcare leaders in an in-depth conversation discussing the innovations and benefits provided by EHR formulary information, for both prescribers and patients.
Panelists include:
Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts (https://surescripts.com)
Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health(https://veradigm.com)
Pooja Babbrah, MBA, senior consultant and PBM practice lead with Point-of-Care Partners (https://www.pocp.com)
Thanks to SureScripts for helping make this episode possible and for their part in designing the content for the panel discussion.
And thanks to MGMA Events...2021-01-1346 min
The Independent Practice PodcastStop faxing the pharmacy!SureScripts is changing the way providers interact with pharmacies for the independant practice. Gone are the days of faxing, and being faxed to and from the pharmacy. In this episode we are joined by SureScripts chief medical officer, Dr. Andrew Mellin, and discuss the ways prescription interaction with patient and provider is changing. For a more in depth look at how it all comes together, check out this webinar on demand that takes a deep dive into axing the fax!2020-11-1713 min
The #HCBiz Show!How Purpose-driven Interoperability and Data Quality Positioned Surescripts to Fill Communication Gaps During the Pandemic - Tom SkeltonMany private organizations have stepped up to provide support as we deal with the pandemic. Surescripts, for their part, repurposed clinical direct messaging infrastructure to help health systems communicate critical information from the frontlines to federal agencies. It’s a great story of a private organization rapidly transitioning to fill a need. What we’d like to explore, and what we think you will most benefit from hearing, is why Surescripts was in a position to do this in the first place. And ultimately, why co-host Shahid Shah calls them “THE interoperability story of our century”. On thi...2020-10-2955 min
MGMA PodcastsPrescription Affordability and Price Transparency in EHRsIn this episode of the MGMA Insights Podcast, we feature physicians and pharmacist executives from leading EHRs in a thought leadership conversation on a pressing topic of shared importance: Price transparency in EHRs and prescription affordability.
Panelists include:
Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts
Jeffrey Hyman, M.D., Chief Medical Officer, eMDs
Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health
Jason Wilson, MBA, BSN, RN, Senior Director Clinical Advisory Consulting Services, Greenway Health
Thanks to SureScripts for helping make this episode possible and for their part in designing the content for today’s panel discussion. As...2020-09-0947 minThe #HCBiz Show!Getting to Know eHealth Exchange - The Largest Health Information Network in the Country - Jay NakashimaIn a growing crowd of national health information networks, eHealth Exchange is one of the oldest and most connected in the U.S.. Notably, they are the primary way healthcare organizations connect with federal agencies such as the Social Security Administration (SSA), Department of Defense (DOD), and the Department of Veterans Affairs (VA). In addition, they're connected with 75% of all U.S. hospitals, more than 60 regional and state HIEs, more than 5,000 dialysis centers, and more. Today we take a thorough look at eHealth Exchange with Executive Director, Jay Nakashima to find out what they do and to...2020-07-3045 min
Relentless Health ValueEP284: When Prescribers Know How Much a Drug Will Cost Patients at the Point of Prescribing, With Carm Huntress, CEO and Cofounder of RxRevuThere is a transparency zeitgeist kicking off right about now. In June was the biggie, the one where health systems now have to divulge their contracted rates with insurance carriers starting January 1, 2021. But this zeitgeist is flowing into drug prices as well. Surescripts just released their real-time prescription price transparency tool. This price transparency tool allows detailed cost and alternative drug information to be seen in real-time. Surescripts, by the way, is owned by several large PBMs (pharmacy benefit managers). Can the prescriber see how much drugs will cost the patient as they are writing the prescription...2020-07-1634 min
The Redox Podcast#17 Platforms in Healthcare - Part 1Redox is an example of a platform business model in healthcare. We connect healthcare organizations and software vendors with reusable technology, thus creating a scalable network of data exchange. In addition to Redox, there are a number of other really innovative companies using platform business models to solve major challenges in healthcare. The opportunities to make a positive difference in how healthcare is delivered are exciting, but the challenges are numerous. So a number of us decided to get together to share experiences and ideas. Our guests for this two-part program include:
Anurati Mathur, CEO of Sempre...2020-05-1530 minThe #HCBiz Show!Taking Friction Out of the Prescription Process with Surescripts Real-time Prescription Benefit - Dr. Andrew MellinSurescripts is at the center of almost all prescriptions for medications in the US. In this era, when almost no other kind of prescriptions are being allowed, how is Surescripts thinking about digital prescriptions? How has Surescripts adapted to the new needs of patients and providers at the point of care with their real-time prescription benefit? Dr. Andrew Mellin, Chief Medical Information Officer at Surescripts joins us today to show us how the right technology changes physician prescribing behavior, saves patients money, and improves trust throughout the entire system, at the same time. Highlights 2020-05-0637 min
The WHY MARKETING PodcastMelanie Marcus (Surescripts) | Relationship MarketingIn our final episode this season, we sit down with Melanie Marcus the CMO of Surescripts to talk about relationship marketing and selling in a B2B environment and how it can set your business up for longterm success!https://www.linkedin.com/in/melanie-marcus-9933399/https://surescripts.com/2019-12-2432 min
Pharmacy, IT, & Me: Your Informatics Pharmacist Podcast35. Electronic Efficiency: An Intro to ePrescribe35. Electronic Efficiency: An Intro to ePrescribe
Intended Audience: Newcomers to Pharmacy Informatics
On today's episode, we take a brief look at what ePrescribe is, why it's beneficial, and what an informatics pharmacist's role is in troubleshooting ePrescribe. In addition, we briefly talk about EPCS and why it's become more common.
More info about Surescripts ePrescribing here: https://surescripts.com/enhance-prescribing/e-prescribing/
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Email: tony@pharmacyitme.com
Follow Tony's personal Twitter account at...2019-03-1808 minThe #HCBiz Show!Transforming the Prescription Decision Process Between Physicians and Patients w/ Surescripts CEO Tom Skelton - 071Unanticipated high out-of-pocket prescription costs negatively impact patient safety and may lead to increased healthcare spending later. According to the Truven Health Analytics-NPR Health Poll for Prescription Drugs (June 2017), the most cited reason by respondents who did not fill their prescription was cost (67%). Prior-authorization is another hurdle, and when it's required, according to today's guest, medication adherence drops precipitously. In general, medication treatment failures due to a variety of issues, including medication non-adherence and friction from prior-authorization are a big problem in U.S. healthcare. Patients don't get the care they need and it costs the...2018-09-1252 minThe #HCBiz Show!PD07 - Going Deep on Provider Directory - Dave Marotz - SurescriptsHow do you eat an elephant? One bite at a time. That may be the best advice I can give the healthcare industry at this point. On this episode, we talk with Dave Marotz, Director of Directory Services at Surescripts to break down the Provider Directory concept into its component parts... "capability style". We go deep on the technical and architectural hurdles that need to be overcome to progress Provider Directory. You'll learn about: The various standards-based approaches that have been/are being attempted. New wrinkles on provider context and how we ma...2017-07-261h 04