Shows
The CrossFit PodcastSalty B!tch: Adrian Bozman and His CrossFit Legacy (EP.015)Episode DescriptionCrossFit Competition Director Adrian “Boz” Bozman joins the show to reflect on the evolving landscape of the sport and its roots. With nearly 20 years in the CrossFit ecosystem — as an athlete, coach, judge, long-time Seminar Staff member, and even Games director — Boz brings a unique perspective on the methodology’s intent and its interpretation.Boz and Denise dig into CrossFit philosophy, the challenge of honoring tradition while pushing boundaries, and why discomfort is part of the job. Get to know the man whose fingerprints are all over CrossFit — including the “no-rep.” This conversation reveals what Boz looks for in coaches, how he...
2025-05-2000 min
The CrossFit Podcast“Fitness doesn’t look like one thing” with Cristina Anderson (EP. 014)Cristina Anderson’s journey from complete lack of self-belief to a Certified CrossFit Level 4 Coach and Seminar Staff member is nothing short of extraordinary. In this powerful episode, Cristina opens up to Denise about what it took to shift from self-doubt to service, and how she’s using her voice and experience to reshape what fitness looks and feels like.She shares the hard moments — from imposter syndrome to the childhood shame that fueled her transformation — and the triumphs, including finding her place on the red shirt team and rewriting the story for her daughters. Topics In...
2025-05-131h 07
The CrossFit Podcast“Fitness doesn’t look like one thing” with Cristina Anderson (EP. 014)Cristina Anderson’s journey from complete lack of self-belief to a Certified CrossFit Level 4 Coach and Seminar Staff member is nothing short of extraordinary. In this powerful episode, Cristina opens up to Denise about what it took to shift from self-doubt to service, and how she’s using her voice and experience to reshape what fitness looks and feels like.
She shares the hard moments — from imposter syndrome to the childhood shame that fueled her transformation — and the triumphs, including finding her place on the red shirt team and rewriting the story for her daughters.
Topics Included
Overcoming imposter syndrome
Redefining...
2025-05-131h 07
The CrossFit PodcastThe Base of the Pyramid: Jocelyn Rylee on Nutrition (EP. 013)Jocelyn Rylee is leading the charge to bring nutrition back to the center of the CrossFit conversation. A longtime affiliate owner, Seminar Staff trainer, and leader of the in-person CrossFit Nutrition Course, Jocelyn blends science, education, and deep experience in her approach to food and fitness.In this episode, Denise and Jocelyn dig into the foundations of health, the evolution of nutrition in the CrossFit world, and the difference between eating for performance and eating for longevity. You’ll walk away rethinking your plate and your pantry.Topics IncludedWhy nutrition is foundational to...
2025-05-061h 56
The CrossFit PodcastThe Base of the Pyramid: Jocelyn Rylee on Nutrition (EP. 013)Jocelyn Rylee is leading the charge to bring nutrition back to the center of the CrossFit conversation. A longtime affiliate owner, Seminar Staff trainer, and leader of the in-person CrossFit Nutrition Course, Jocelyn blends science, education, and deep experience in her approach to food and fitness.
In this episode, Denise and Jocelyn dig into the foundations of health, the evolution of nutrition in the CrossFit world, and the difference between eating for performance and eating for longevity. You’ll walk away rethinking your plate and your pantry.
Topics Included
Why nutrition is foundational to the CrossFit methodology.
The Zone diet an...
2025-05-0600 min
The CrossFit PodcastWhat Most People Get Wrong About CrossFit With a Former D1 Strength and Conditioning Coach (EP. 012)Stephane Rochet (CF-L3) is a former D1 collegiate strength and conditioning coach at top-tier athletic programs, a former CrossFit Seminar Staff Flowmaster, and currently serves as CrossFit HQ’s Senior Content Writer. With more than two decades of experience, few people are more qualified to drop the hammer on the most common misconceptions about CrossFit. In this episode, Stephane joins Denise to break down what CrossFit actually is — and what it isn’t.
Together, Stephane and Denise tackle myths around intensity, scaling, technique, injury, aging, and burnout. Stephane shares how he implemented CrossFit in a collegiate S&C setting, why techniq...
2025-04-2900 min
The CrossFit PodcastHope Over Hopelessness: Dr. Chris Palmer on the CrossFit Cure for Mental Illness (EP. 011)Dr. Chris Palmer — Harvard psychiatrist, researcher, and author of “Brain Energy” — joins Denise Thomas to explore the connection between metabolic and mental health. He shares how his mother’s tragic mental illness shaped his path, why current treatments often fail, and how lifestyle interventions like CrossFit can be life-saving tools for people suffering from conditions like depression, anxiety, bipolar disorder, and schizophrenia.Together, they discuss the science behind epigenetics, mitochondria, and lifestyle medicine — and why people aren’t lazy, they’re hopeless. Palmer outlines how nutrition, sleep, exercise, and human connection can reprogram the brain, and challenges the CrossFit communi...
2025-04-221h 38
The CrossFit PodcastHope Over Hopelessness: Dr. Chris Palmer on the CrossFit Cure for Mental Illness (EP. 011)Dr. Chris Palmer — Harvard psychiatrist, researcher, and author of “Brain Energy” — joins Denise Thomas to explore the connection between metabolic and mental health. He shares how his mother’s tragic mental illness shaped his path, why current treatments often fail, and how lifestyle interventions like CrossFit can be life-saving tools for people suffering from conditions like depression, anxiety, bipolar disorder, and schizophrenia.
Together, they discuss the science behind epigenetics, mitochondria, and lifestyle medicine — and why people aren’t lazy, they’re hopeless. Palmer outlines how nutrition, sleep, exercise, and human connection can reprogram the brain, and challenges the CrossFit community to widen its doo...
2025-04-221h 38
The CrossFit PodcastDon’t Believe Your Own Bullshit With Brian Chontosh (EP. 010)Former Marine Brian “Tosh” Chontosh joins Denise Thomas for a clear-eyed conversation about struggle, comparison, and leadership. Tosh explains why morning routines are overrated, what it really means to be kind — to others and yourself — and how most people are chasing the wrong things. In this episode, Tosh and Denise dig into the mind’s mind, the lie of perfection, and why effort matters more than outcome. From his time in combat to ultra-endurance events and founding Crooked Butterfly Ranch, Tosh breaks down how to stop performing and start leading. Topics Included:Morning routines, self-kindness, and mindsetStrug...
2025-04-151h 46
The CrossFit PodcastDon’t Believe Your Own Bullshit With Brian Chontosh (EP. 010)Former Marine Brian “Tosh” Chontosh joins Denise Thomas for a clear-eyed conversation about struggle, comparison, and leadership. Tosh explains why morning routines are overrated, what it really means to be kind — to others and yourself — and how most people are chasing the wrong things.
In this episode, Tosh and Denise dig into the mind’s mind, the lie of perfection, and why effort matters more than outcome. From his time in combat to ultra-endurance events and founding Crooked Butterfly Ranch, Tosh breaks down how to stop performing and start leading.
Topics Included:
Morning routines, self-kindness, and mindset
Struggle with self-doubt, expectations...
2025-04-1500 min
The CrossFit PodcastCrossFit is Healthcare with Dr. Tom McCoy (EP. 009)In this episode, Denise Thomas talks with Dr. Tom McCoy, co-founder of the CrossFit Medical Society, about the potential for a healthcare model that doesn’t profit on disease, the role of CrossFit in preventing and reversing chronic disease, and how coaches can contribute to improving the health and longevity of their members. Dr. McCoy also shares practical insights on integrating healthcare with CrossFit and the importance of community in driving health outcomes.
They discuss how CrossFit can serve as a critical tool for preventive healthcare. Dr. McCoy explains how affiliates function as “health homes,” supporting not just fitness but also l...
2025-04-0800 min
The CrossFit PodcastCore City CrossFit Kids: Helen Taylor’s Mission to Change Lives (EP. 008)Helen Taylor, CrossFit Level 2 Trainer and fourth degree black belt, is the founder of Core City CrossFit Kids, a nonprofit organization in Detroit, Michigan, dedicated to transforming the lives of underprivileged youth through fitness, mentorship, and community.In this episode, Helen talks with Denise Thomas about the realities of running a nonprofit in an under-resourced community, the challenges of earning trust, and what it takes to keep kids engaged both inside and outside the gym. She also shares how Core City CrossFit Kids has become more than just a fitness program — it’s a space where kids find consistency, support, and...
2025-04-0154 min
The CrossFit PodcastCore City CrossFit Kids: Helen Taylor’s Mission to Change Lives (EP. 008)Helen Taylor, CrossFit Level 2 Trainer and fourth degree black belt, is the founder of Core City CrossFit Kids, a nonprofit organization in Detroit, Michigan, dedicated to transforming the lives of underprivileged youth through fitness, mentorship, and community.In this episode, Helen talks with Denise Thomas about the realities of running a nonprofit in an under-resourced community, the challenges of earning trust, and what it takes to keep kids engaged both inside and outside the gym. She also shares how Core City CrossFit Kids has become more than just a fitness program — it’s a space where kids find consistency, support, and...
2025-04-0100 min
The CrossFit PodcastBehind the Scenes With CrossFit CEO Don Faul (EP. 007)In this episode, CrossFit CEO Don Faul shares how he handles the pressures of decision-making at CrossFit HQ and why he’s still chasing improvement every year. Along the way, Don reflects on the energy of the community, where the company is heading, and his years of CrossFit before becoming the CEO. Don opens up on topics that matter to the CrossFit community — like the future of CrossFit. We also get a behind-the-scenes look at his personal life — from being a dad and a CEO to trash talk at his 6 a.m. CrossFit class.
Topics Covered:
The 2025 CrossFit Open
Decision-making as the...
2025-03-271h 29
The CrossFit PodcastBehind the Scenes With CrossFit CEO Don Faul (EP. 007)In this episode, CrossFit CEO Don Faul shares how he handles the pressures of decision-making at CrossFit HQ and why he’s still chasing improvement every year. Along the way, Don reflects on the energy of the community, where the company is heading, and his years of CrossFit before becoming the CEO. Don opens up on topics that matter to the CrossFit community — like the future of CrossFit. We also get a behind-the-scenes look at his personal life — from being a dad and a CEO to trash talk at his 6 a.m. CrossFit class.Topics Covered:T...
2025-03-271h 29
The CrossFit PodcastAffiliate Ownership, Risk-Taking, and Resilience With Myles Lewis (EP. 006)Myles Lewis is a father, husband, longtime CrossFit affiliate owner, coach, and member of CrossFit’s Seminar Staff. Since opening CrossFit Avalanche in 2008, he’s navigated the challenges of running a business in a competitive, high-cost environment while staying true to the fundamentals of CrossFit.In this episode, Myles joins Denise Thomas to discuss his journey — from professional snowboarding to discovering CrossFit and becoming a coach. He shares lessons learned over 16 years of affiliate ownership, including how he adapted his business during the COVID-19 pandemic, the importance of taking risks, and why simplicity and consistency are key to buildi...
2025-03-181h 08
The CrossFit PodcastAffiliate Ownership, Risk-Taking, and Resilience With Myles Lewis (EP. 006)Myles Lewis is a father, husband, longtime CrossFit affiliate owner, coach, and member of CrossFit’s Seminar Staff. Since opening CrossFit Avalanche in 2008, he’s navigated the challenges of running a business in a competitive, high-cost environment while staying true to the fundamentals of CrossFit.
In this episode, Myles joins Denise Thomas to discuss his journey — from professional snowboarding to discovering CrossFit and becoming a coach. He shares lessons learned over 16 years of affiliate ownership, including how he adapted his business during the COVID-19 pandemic, the importance of taking risks, and why simplicity and consistency are key to building a strong...
2025-03-1800 min
How to Sell Your Stuff on EtsyEp 142 | A Passive $7,000+ Per Month in Under 2 Years with Digital Products--with Marina HolmesA Passive $7,000+ per month in Under 2 Years with Digital ProductsIn less than two years, Marina has grown her digital product income to over $7000 per month—and she just keeps growing. Listen in for her story, tips, encouragement--- and a ton of energy and inspiration. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF I MENTIONED: Survey for In Demand products and niches (super short!): https://lizziesmiley.surveysparrow.com/s/Etsy-Opportunities-Survey/tt-FZlNA ULTRA Beginner Group Coaching Wait list: https://www.howtosellyourstuff.com/ul...
2024-08-1554 minHow to Sell Your Stuff on EtsyEp 138 | Etsy's BIG Announcement – What you need to know! Did you hear Etsy's big announcement about the restructuring of what we're allowed to sell? I'll walk you through it in today's show along with the final word on mockups AND AI art. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF I MENTIONED: Survey for In Demand products and niches (super short!): https://lizziesmiley.surveysparrow.com/s/Etsy-Opportunities-Survey/tt-FZlNA ULTRA Beginner Group Coaching Wait list: https://www.howtosellyourstuff.com/ultra-beginner Grant Cardone – 10x youtube channel—Undercover Bill...
2024-07-1855 minHow to Sell Your Stuff on EtsyEp 135 | Early Success Selling Homeschool Digital Products on Etsy—with Nicole Bieri Nicole found a brilliant way to repurpose the homeschool printables she was making for her kids each week: selling them to other homeschooling parents on Etsy! Now she's seeing early success with her digital downloads Etsy shop with over 1600 sales and excited about the potential for growth in the niche. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF I MENTIONED: Contact Nicole: nicolebieri34@gmail.com The book Nicole referenced "Everyone should be a Millionaire"—it's actually called "We should all be millionaires" by...
2024-06-2757 minHow to Sell Your Stuff on EtsyEp 134 | GoImagine is giving Etsy some healthy competition-- with Jon LincolnGoImagine is making waves as a new and promising platform for handmade sellers to sell their products. Does Etsy finally have some healthy competition in the marketplace? If shop suspensions, lacking customer support for sellers, and the take over of drop shippers have you feeling wary about Etsy, tune in for a breath of fresh air as founder Jon Lincoln shares about the culture and success of GoImagine. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF I MENTIONED: Use code SAVE40 to get 40% off...
2024-06-201h 04How to Sell Your Stuff on EtsyEp 133 | REPLAY How to Create a PASSIVE Income on Etsy with Print on Demand (Guest: POD Expert: @JennyfromtheShopp )Today we're bringing back another "Best Of" episode from the How to Sell Your Stuff archives! This is the very first time I learned about Print on Demand--- and @itsJennyfromtheShopp debut!! This is the best ever episode for someone new to POD who is curious to learn more. Jenny breaks it down with sooooo much detail and will make you feel excited and ready to get started with your tshirt business this summer! **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF WE MENTIONED: Totally...
2024-06-1355 minHow to Sell Your Stuff on EtsyEp 132 | REPLAY New Etsy Seller Success When You Commit to a Niche-- with Jenn AtkinsNew Etsy sellers struggle every day wondering why they're not making sales faster. More often than not—their niche is too broad. They're trying to do too many things and compete in enormous oceans of competition. My guest today, Jenn Atkins, is sharing her early found success on Etsy by niching down and committing to the camping niche where there were opportunities to break out. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com STUFF I MENTIONED: **Submit questions for Attorney Paige Hulse: https://li...
2024-06-061h 17
Startup LauncherBuilding conversational surveys to get insightful customer feedbacks | SurveySparrowWelcome to Season 2 of Onmanorama's Startup Launcher Podcast. This season, we bring you the success stories of some incredible Kerala startups. Episode guest: Shihab Muhammed, CEO of SurveySparrow.See omnystudio.com/listener for privacy information.
2023-08-1740 min
SparrowCastWebinar with Patrika Alis ChestonIn this webinar episode, Patrika Alis Cheston, Customer Experience Expert, talks about why Customer Experience should be made your Go-To Marketing Strategy.
2022-02-1739 minSparrowCastWebinar with James DodkinsIn this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.
2022-02-1730 minSparrowCastWebinar with Gordon TredgoldIn this webinar episode, Gordon Tredgold - CEO at Leadership Principles LLC, talks about attracting and winning more customers to run a successful business.
2022-02-1757 minSparrowCastWebinar with Adrian SwinscoeIn this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques to transform your Customer Experience.
2022-02-1735 minSparrowCastWebinar with Adam ToporekIn this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your customers.
2022-02-1747 minSparrowCastMastering Difficult Conversations, Reimagining Assessments | Yvette DurazoIn this episode of RefineEx, Yvette Durazo - Founder & Principal Consultant at Unitive Consulting, talks about Mastering Difficult Conversations, Reimagining Assessments.
2022-02-0334 minSparrowCastLeveraging Tech To Reimagine Employee Experience | Sriram IyerIn this episode of RefineEx, Sriram Iyer - Founder & CEO at hrtech.sg, talks about Leveraging Tech To Reimagine Employee Experience.
2022-02-0326 minSparrowCastReimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences | Scott McKainIn this episode of RefineEx, Scott McKain - Actor, Founder & CEO at Distinction Institute, talks about Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences.
2022-02-0356 minSparrowCastHappiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic | Sarah MetcalfeIn this episode of RefineEx, Sarah Metcalfe - Chief Happiness Officer at Happy Coffee Consulting, talks about Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic.
2022-02-0348 minSparrowCastHow to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience | Rachael KellyIn this episode of RefineEx, Rachael Kelly, Chief Human Resources Officer - Smokey Bones, talks about How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience.
2022-02-031h 03SparrowCastVirtual Learning & Development in a Hybrid World | Liam AbramsonIn this episode of RefineEx, Liam Abramson - Founding Partner, Starfish Vilt, talks about Virtual Learning & Development in a Hybrid World.
2022-02-0333 minSparrowCastEmployee Well-being and Burnout | Kelly SwinglerIn this episode of RefineEx, Kelly Swingler - Executive Coach, Psychologist, Burnout Expert at Kelly Swingler Ltd., talks about Employee Well-being and Burnout.
2022-02-0335 minSparrowCastIlluminating Managers: How HR Leaders Can Help New Managers with their Development | Karen WeeksIn this episode of RefineEx, Karen Weeks, Senior Vice President - Ordergroove, talks about Illuminating Managers: How HR Leaders Can Help New Managers with their Development.
2022-02-0348 minSparrowCastBehavioral Diversity, Equity, and Inclusion | Jeffrey Morris & Kenyatta TurnerIn this episode of RefineEx, Jeffrey Morris (DreamSmart Academy, Behavioral Superpowers Coach) & Kenyatta Turner (Behavioral Superpowers coach) talk about Behavioral Diversity, Equity, and Inclusion.
2022-02-0343 minSparrowCastPeople Analytics, Digital Transformation Goals, Employee Retention | Anisa AvenIn this episode of RefineEx, Anisa Aven, CEO -Turnkey Coaching & Development Solutions, LLC, talks about People Analytics, Digital Transformation Goals, Employee Retention.
2022-02-0337 minSparrowCastEmotional Intelligence and Employee Well Being | Amy TuccioIn this episode of RefineEx, Amy Tuccio, Emotional Intelligence Facilitator & Leadership Coach talks about Emotional Intelligence and Employee Well Being.
2022-02-0333 min
Prime Venture Partners Podcast#73 Understanding Global SaaS Trends & The Importance of Minimum Usable Product with Shihab Muhammed Founder & CEO SurveySparrowShihab Muhammed, Founder & CEO SurveySparrow chats with Amit Somani, Managing Partner Prime Venture Partners.Shihab is someone who has been in Indian SaaS ecosystem from the first day of his career. His first job after college was at Zoho and after that he was the part of Freshworks founding team and now he is building a SaaS startup himself. Listen to the podcast to learn about01:00 - The Launch of Shihab's SaaS Career at Zoho07:00 - Freshworks' Early Days & Shihab's Joining Story11:00 - How to Grow at a High-Growth...
2021-10-0836 minPrime Venture Partners Podcast#73 Understanding Global SaaS Trends & The Importance of Minimum Usable Product with Shihab Muhammed Founder & CEO SurveySparrowShihab Muhammed, Founder & CEO SurveySparrow chats with Amit Somani, Managing Partner Prime Venture Partners.Shihab is someone who has been in Indian SaaS ecosystem from the first day of his career. His first job after college was at Zoho and after that he was the part of Freshworks founding team and now he is building a SaaS startup himself. Listen to the podcast to learn about01:00 - The Launch of Shihab's SaaS Career at Zoho07:00 - Freshworks' Early Days & Shihab's Joining Story11:00 - How to Grow at a High-Growth...
2021-10-0836 min
The Use Case by RecruitingDailyThe Use Case Podcast: Storytelling About SurveySparrow with Shihab MuhammedThis week we have storytelling about SurveySparrow with Shihab Muhammed. During this episode, Shihab and I talk about how practitioners make the business case or the use case for purchasing SurveySparrow.Shihab is the founder and CEO at SurveySparrow and an expert in all things SaaS and data. His passion to help companies to improve employee and candidate experience by analyzing the feedback and continuously upgrading their systems, thereby helping them to build a better brand, really comes through during the podcast.Listen & Subscribe on your favorite platformApple | Spotify | Google | Amazon
2021-10-0432 minSparrowCast5 Best Chatbots to Explore in 2021 | Automate your ConversationsSurveySparrow presents you the five best chatbots worth exploring in 2021.
2021-09-0301 minSparrowCastB2B Vs B2C Marketing | A Detailed GuideIn the latest of Learn with SurveySparrow, find out the differences between B2B and B2C marketing.
2021-09-0302 minSparrowCastIdentifying your Target Market | 4 Ways to Identify the Right Target Audience for your BrandIn the latest of Learn with SurveySparrow, find out the best ways to identify the right target audience for your brand.
2021-09-0301 minSparrowCastWhat Is A Marketing Funnel | Explaining the 7 Stages in a Marketing FunnelIn the latest of Learn with SurveySparrow, know more about a marketing funnel and the different stages involved.
2021-09-0302 minSparrowCastWhat is Content Marketing | Tips to Increase Conversions, Brand Awareness & RevenueIn the latest of Learn with SurveySparrow, know more about Content Marketing. Find out the different types of content marketing you can adopt.
2021-09-0302 minSparrowCastHow To Do Market Research | 5 Best Ways to Conduct Market ResearchIn the latest of Learn with SurveySparrow, we help you identify the 5 best ways to conduct market research.
2021-09-0302 minSparrowCastWhat is Segmented Marketing | Target the Right CustomersIn the latest of Learn with SurveySparrow, find out more about Segmented Marketing and ways to measure its effectiveness.
2021-09-0302 minSparrowCastWhat is a Likert Scale | 4 Expert Tips for Creating a Likert ScaleIn the latest of Learn with SurveySparrow, find out what is a likert scale and get the best tips to create a likert scale.
2021-09-0302 minSparrowCastCreating Customer Satisfaction Surveys | How to GuideIn the latest of Learn with SurveySparrow, find out how to create effective customer satisfaction surveys.
2021-09-0302 min
SparrowCast360 degree Feedback Questions | The Ultimate GuideIn the latest of Learn with SurveySparrow, find the best tips to help you develop your 360 degree feedback questions.
2021-07-2002 minSparrowCastUsing a Margin of Error CalculatorIn the latest of Learn with SurveySparrow, find the 4 steps you must follow to use a margin of error calculator to draw out its maximum efficiency.
2021-07-2002 minSparrowCastWhat Is Attribution Modeling?In the latest of Learn with SurveySparrow, learn what attribution modeling is. Understand the right way to go about it.
2021-07-2002 minSparrowCastBrand Development Strategy | Starting from ScratchIn the latest of Learn with SurveySparrow, learn the top 5 strategies to help you build your brand strategy from scratch.
2021-07-2002 minSparrowCastCustomer Success Vs Customer ExperienceIn the latest of Learn with SurveySparrow, understand the differences between Customer Success and Customer Experience.
2021-06-3002 minSparrowCastWhy Does your Brand Need a Chatbot | Top 5 Chatbot benefitsSurveySparrow brings you the top 5 reasons to build a chatbot for your business.
2021-06-3002 minSparrowCastSurveys vs Polls vs Form | The Ultimate GuideLearn the key differences between a survey, a poll, and a form, with SurveySparrow.
2021-06-3002 minSparrowCastHow to Build a Brand | Powerful Branding StrategiesHere are the only 5 strategies you need to build your brand. Learn these powerful branding strategies with SurveySparrow.
2021-06-3003 minSparrowCastWhat is 360 degree Feedback & Why it is Important | Employee Performance ReviewGet a clear idea of what is 360-degree feedback. Here’s the reasons why you must adopt 360-degree feedback into your organization.
2021-06-1404 minSparrowCast5 Best ways to Start a Customer Referral ProgramHere’s the 5 best ways to create a successful Customer Referral Program for your brand.
2021-06-1403 minSparrowCastHow can you get More Responses from Online Surveys | Higher Survey Response RatesHere are 7 surefire strategies to collect more & better responses from online surveys.
2021-06-1404 minSparrowCastWhat is Consumer Research & How it can Help your Business | Marketing StrategyUnderstand what consumer research is & how it can help your organization with these top tips.
2021-06-1402 minSparrowCastBest 5 Online Survey Tools to check out in 2021Here are the top 5 online survey tools that we think are worthy to be checked out by you.
2021-06-1004 minSparrowCastCreating a Successful Growth Engine | SparrowCast with Mickey AlonMickey Alon, CTO & Founder, Gainsight PX, speaks at SparrowCast on how customer success, marketing, and product partners can create a successful growth engine.
2021-06-0332 minSparrowCastGetting Through the COVID-19 Pandemic Successfully | SparrowCast with Kristi FaltorussoKristi Faltorusso, VP - Customer Success, IntelliShift, speaks at SparrowCast on the best ways to get through the COVID-19 pandemic successfully.
2021-06-0115 minSparrowCastFocusing on Revenue over Funding | SparrowCast with Subhanjan SarkarSubhanjan Sarkar, Founder - PitchLink, speaks at SparrowCast on how to focus on revenue over funding.
2021-05-3117 minSparrowCast7 Ways to Create a Soothing CX | SparrowCast with Matt LarsonMatt Larson, Senior Director - Client Experience, Optum, speaks at SparrowCast on the 7 best ways to ensure a rewarding Customer Experience program.
2021-05-3108 minSparrowCastMaking the Best Use of Crisis | SparrowCast with Dr Kumar VisvanathanDr Kumar Visvanathan, Head - Shared Services, Mindtree, speaks at SparrowCast on how to make the best use of crisis.
2021-05-2716 minSparrowCastCustomer Engagement During the Time of Crisis | SparrowCast with Maranda AnnMaranda Ann, VP - Customer Success, Swiftly Inc., speaks at SparrowCast on engaging your customers during the time of crisis.
2021-05-2616 minSparrowCastRedefining Your Sales Funnel & Operations | SparrowCast with Shannon J GreggShannon J Gregg, President, Cloud Adoption Solutions, speaks at SparrowCast on redefining your sales funnel and operations.
2021-05-2608 minSparrowCastWhat is Performance Management & How To Do It Right | SparrowCastIn this episode of SparrowCast, Jason speaks about Performance Management and how to do it the right away.
2021-05-2502 minSparrowCastWhat is Customer Management & Why it is Important | SurveySparrowIn this episode of SparrowCast, Jason speaks about Customer Management and its importance.
2021-05-2502 minSparrowCastCustomer Engagement During the Time of Crisis | SparrowCast with Maranda AnnMaranda Ann, Vice President Customer Success, Swiftly, Inc, speaks about Customer Engagement during the time of crisis in this SparrowCast Episode
2021-05-2516 minSparrowCastHow to Improve the Efficiency of your CX Program | SparrowCast with Stacy JustinoStacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Customer Experience program.
2021-05-2510 minSparrowCastHow To Create a Perfect Competitor Page For SaaS Websites | SparrowCast with Corey HainesCorey Haines, Founder, Swipe Files, speaks at SparrowCast on how to create a perfect competitor page for SaaS websites.
2021-05-2512 minSparrowCastEnsuring the Best Remote Work Culture | SparrowCast with Swetha HarikrishnanSwetha Harikrishnan, HR Director, HackerEarth, speaks at SparrowCast on ensuring the best remote work culture.
2021-05-2515 min
#tjgong Entrepreneur Series#20 Shihab Muhammed - CEO & Founder of SurveySparrowGot the opportunity to talk to Shihab Muhammed, CEO & Founder of SurveySparrow. * SurveySparrow is an Omni-channel Experience Management Platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. Its conversational user interface (CUI) allows users to create and share compelling, mobile-responsive surveys; and has over 20,000+ customers in 149 countries. Clientele includes Grant Thornton, DiDi, PaySafe, Deloitte Digital, SAP, and Siemens.Shihab’s journey with SurveySparrow began when he realized how disengaging conventional email surveys were; he decided to make the whole process chatty, easy-to-use, and...
2020-09-2000 minSparrowCastHow to measure Customer Success Performance Index™ | SparrowCast with Andreas KnoefelAndreas Knoefel, Management Consultant and Inventor of the Customer Success Performance Index™, speaks at SparrowCast on how to measure Customer Success Performance Index™.
2020-01-1007 minSparrowCastCustomer Success Culture | SparrowCast with David SakamotoDavid Sakamoto, VP - Customer Success, GitLab Inc., speaks at SparrowCast on customer success culture.
2020-01-1005 minSparrowCastSparrowCast with Anika TannebaumAnika Tannebaum, Customer Centricity & Leadership Expert, speaks at SparrowCast on why customer-centricity is important.
2020-01-0711 minSparrowCastHow Does Customer Success Makes Your Company More Money | SparrowCast With Julie WuJulie Wu, Director Customer Success, Bitly speaks at SparrowCast on how does customer success makes your company more money.
2019-12-1203 minSparrowCastHow to leverage NPS to build advocacy | SparrowCast with Irit EizipsIrit Eizips, Chief Customer Officer & CEO, CSM Practice speaks at SparrowCast on how to leverage NPS to build advocacy.
2019-12-0308 minSparrowCastHow to build a personal brand | SparrowCast with Morgan J IngramMorgan J Ingram, Director of Sales Execution and Evolution, JBarrows Sales Training, speaks at SparrowCast on how to build a personal brand.
2019-11-1205 minSparrowCastDifference Between Measuring Your NPS VS. Using The Net Promoter System | Sparrowcast with Rob MarkeyRob Markey, Partner, Bain & Company, speaks at SparrowCast on the difference between measuring your NPS versus using the net promoter system.
2019-11-0608 minSparrowCastHow do videos help build trust with customers | SparrowCast with Stacy JustinoStacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how do videos help build trust with customers.
2019-10-2305 minSparrowCastImportance Of Customer Feedback For Product-led Growth | SparrowCast with David RubinsteinDavid (Dudi) Rubinstein, Head of Customer Success and Services, Craft.io, speaks at SparrowCast on the importance of customer feedback for product-led growth.
2019-10-1407 minSparrowCastVoice Of Customer Program | SparrowCast With Annette FranzAnnette Franz, Founder & CEO, CS Journey speaks on Voice Of Customer (VoC) program at SparrowCast.
2019-09-2608 minSparrowCastHow to manage social customer support | SparrowCast with Kirsty TraillKirsty Traill, VP - Customer Success, Hootsuite, speaks at SparrowCast on how to make the most of customer feedback.
2019-09-1611 minSparrowCastHow to make customer surveys more meaningful | SparrowCast with Alex MeadAlex Mead, Director of Customer Service Experience, speaks at SparrowCast on how to make customer surveys more meaningful.
2019-09-1608 minSparrowCastHow to start your NPS program | SparrowCast with Maranda AnnMaranda Ann, Vice President Customer Success, Swiftly, Inc. speaks at SurveySparrow on how to start your NPS program.
2019-09-0407 minSparrowCastHow little wows add up to a big sale | SparrowCast With Dennis SnowDennis Snow, President, Snow speaks at SparrowCast on how little wows add up to a big sale.
2019-09-0408 minSparrowCastThe Most Valuable Contributor For Delivering A Great Customer Experience | Sparrowcast with Rajat ChawlaRajat Chawla, CEO, Koyopo, speaks at Sparrowcast on the most valuable contributor for delivering a great Customer Experience.
2019-08-1613 minSparrowCastFive Strategies to Drive Sales Productivity | SparrowCast with Shannon J. GreggShannon J. Gregg, President, Cloud Adoption Solutions speaks at Sparrowcast on five strategies to drive sales productivity.
2019-08-1607 minSparrowCastDifference between customer marketing and advocacy | SparrowCast with Ari HoffmanAri Hoffman, Director of Customer Advocacy at Coveo, speaks at SparrowCast on the difference between customer marketing and advocacy.
2019-08-1008 minSparrowCastHow to create a high performing culture? | SparrowCast with Gordon TredgoldGordon Tredgold, CEO, Leadership Principles LLC, speaks at SparrowCast on how to create a high performing culture.For more: https://surveysparrow.com/sparrowcast/gordon-tredgold/
2019-08-1005 minSparrowCastHow to earn a perfect satisfaction score? | SparrowCast with Shep HykenShep Hyken, Founder and Chief Amazement Officer at Shepard Presentations, speaks at SparrowCast on how to earn a perfect satisfaction score.For more: https://surveysparrow.com/sparrowcast/shep-hyken
2019-08-0108 min
The RK3 ShowShould I Speak Or Should I WriteTypically, authors take two to three years before publishing their book; my guest, Dianna Booher, writes two books a year and has written forty-eight (48) so far!
Aside from this, she has been named as one of the Top 100 minds in Personal Development according to Leadership Excellence Magazine, a member of the National Speakers Association Speaker Hall of Fame, a communications expert, and the founder of Booher Research Institute.
What’s In Store For You
[04:14] Dianna shares her new book “Faster, Fewer, Better Emails”
[04:54] How has Dianna managed to write 48 books so far?
[05:53] What are writing marathons and how does it work?
...
2019-06-1119 min
The RK3 ShowEp21 - Should I Speak Or Should I Write Typically, authors take two to three years before publishing their book; my guest, Dianna Booher, writes two books a year and has written forty-eight (48) so far! Aside from this, she has been named as one of the Top 100 minds in Personal Development according to Leadership Excellence Magazine, a member of the National Speakers Association Speaker Hall of Fame, a communications expert, and the founder of Booher Research Institute. What’s In Store For You [04:14] Dianna shares her new book “Faster, Fewer, Better Emails” [04:54] How has Dianna managed to write 48 books so far? [05:53] What are writing...
2019-06-1119 min