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Showing episodes and shows of
Susanne Le Boutillier
Shows
Ingenious Thinkers
Thriving in Complexity | Ingenious Thinkers
Joining us on Say Hi to the Future: Ingenious Thinkers hosted by Ken Tencer today is Susanne Le Boutillier, Leadership, Change and Strategy Speaker, Advisor, Facilitator, Executive Coach and Mentor. Listen on.. Spotify: https://spoti.fi/3uIB9Gc Apple Podcasts: https://apple.co/3Rn7FYd Connect with Susanne: LinkedIn: https://www.linkedin.com/in/susanneleboutillier/ Website: susanneleboutillier.com
2024-03-15
28 min
Jane Anderson Show Podcast
Episode 86 - Leadership, Change and Strategy Advisor, Facilitator, Executive Coach, Susanne Le Boutillier
In this episode of The Jane Anderson Show, I'm thrilled to interview one of the exceptional women I personally know, Susanne Le Boutillier. Susanne Le Boutillier is a seasoned executive who, like a savvy chef, knows how to mix a pinch of ambiguity, a dash of complexity, and a dollop of effective leadership to cook up success. With over thirty years of experience working in complex and challenging contexts, she's become an expert in leadership, stakeholder engagement and change. Susanne's warm and insightful approach clarifies complex situations, turning mountains into manageable molehills. She’s committed to...
2023-10-25
43 min
Thriving in Complexity Podcast
Episode 23: Strategic Communication in a Complex World with Dr Libby Mitchel
At the core of every successful business lies the importance of good organisational communication. It’s the thread that connects teams, departments, and stakeholders and helps them make sense of their context. However, when communication isn’t clear, people can get messages that cause confusion and distract them from what’s most important. In this episode of Thriving in Complexity, Susanne Le Boutillier talks to Dr Libby Mitchell, a specialist in stakeholder engagement and strategic communication with experience in consulting, working in corporates and academia across the globe and in multiple sectors. Dr Libby shares insights about the impact of effective c...
2023-08-15
49 min
Thriving in Complexity Podcast
Episode 23: Strategic Communication in a Complex World with Dr Libby Mitchell
At the core of every successful business lies the importance of good organisational communication. It’s the thread that connects teams, departments, and stakeholders and helps them make sense of their context. However, when communication isn’t clear, people can get messages that cause confusion and distract them from what’s most important. In this episode of Thriving in Complexity, Susanne Le Boutillier talks to Dr Libby Mitchell, a specialist in stakeholder engagement and strategic communication with experience in consulting, working in corporates and academia across the globe and in multiple sectors.
2023-08-15
49 min
Thriving in Complexity Podcast
Episode 22: Coaching for Relentless Forward Progress and Potential with Liz Mackevicius
Organisations aren’t the only ones who can go from good to great – people can too. Coaching helps empower individuals to tap into their hidden reserves of passion and talent so they can grow. Having the right coach can help individuals become more resilient, adaptable, and capable of dealing with complex situations. In this episode of Thriving in Complexity, Susanne Le Boutillier speaks with Liz Mackevicius, an accredited organisational coach who brings lessons learned from ultra marathon running into her coaching. With nearly two decades of experience in public and private planning, Liz discovered her true passion: empowering individuals to translate aspirations into real breakthroughs by building client confidence, resolv...
2023-07-18
49 min
Thriving in Complexity Podcast
Episode 22: Coaching for Relentless Forward Progress and Potential with Liz Mackevicius
Organisations aren’t the only ones who can go from good to great – people can too. Coaching helps empower individuals to tap into their hidden reserves of passion and talent so they can grow. Having the right coach can help individuals become more resilient, adaptable, and capable of dealing with complex situations. In this episode of Thriving in Complexity, Susanne Le Boutillier speaks with Liz Mackevicius, an accredited organisational coach who brings lessons learned from ultra marathon running into her coaching. With nearly two decades of experience in public and private planning, Liz discovered her true passion: empowering individuals to tr...
2023-07-17
49 min
Thriving in Complexity Podcast
Episode 21: How One Woman Helped Transform Lives And Challenge Systems Over Twenty Years with Cath Bartolo
Navigating the intricate landscape of non-profit service provision in a world of escalating social complexities necessitates innovation, holistic approaches, and person-centeredness. In this episode of Thriving in Complexity, Susanne Le Boutillier is joined by Cath Bartolo, CEO of YFS, whose pioneering work in Logan and surrounding areas is a testament to these principles. Honoured as a Member of the Order of Australia, Cath brings to the table two decades of experience working tirelessly with vulnerable populations. Throughout the conversation, she underlines the pivotal role of integration and partnership among service providers, communities, and a wide spectrum of stakeholders to achieve posi...
2023-06-13
57 min
Thriving in Complexity Podcast
Episode 21: How One Woman Helped Transform Lives And Challenge Systems Over Twenty Years with Cath Bartolo
Navigating the intricate landscape of non-profit service provision in a world of escalating social complexities necessitates innovation, holistic approaches, and person-centeredness. In this episode of Thriving in Complexity, Susanne Le Boutillier is joined by Cath Bartolo, CEO of YFS, whose pioneering work in Logan and surrounding areas is a testament to these principles. Honoured as a Member of the Order of Australia, Cath brings to the table two decades of experience working tirelessly with vulnerable populations. Throughout the conversation, she underlines the pivotal role of integration and partnership among service providers, comm...
2023-06-12
57 min
Thriving in Complexity Podcast
020: Why Complexity And Procurement Can Go Hand In Hand with Sharon Bailey
Have you ever considered how procurement approaches have evolved to tackle the intricacies of our modern world? It's time to challenge the common assumption that procurement acts as a blocker rather than an enabler. In fact, there's a remarkable alignment between procurement and complexity, where context, active listening, and engagement pave the way for exceptional outcomes. In this episode of Thriving in Complexity, my guest is Sharon Bailey, the Chief Procurement Officer of the Queensland government. Sharon is not your typical head of government procurement and brings a diversity of experience and fresh perspectives to the table. From her early...
2023-05-22
40 min
Thriving in Complexity Podcast
020: Why Complexity And Procurement Can Go Hand In Hand with Sharon Bailey
Have you ever considered how procurement approaches have evolved to tackle the intricacies of our modern world? It's time to challenge the common assumption that procurement acts as a blocker rather than an enabler. In fact, there's a remarkable alignment between procurement and complexity, where context, active listening, and engagement pave the way for exceptional outcomes. In this episode of Thriving in Complexity, my guest is Sharon Bailey, the Chief Procurement Officer of the Queensland government. Sharon is not your typical head of government procurement and brings a diversity of experience and fresh perspectives to the table. From her early...
2023-05-22
40 min
Thriving in Complexity Podcast
019: Predictive Analytics and Person-Centred Approaches with Andrea Danes
In this episode of Thriving in Complexity, our guest is Andrea Danes, EY’s Global Human Services Leader, with nearly 30 years of experience in both public and private sectors with program expertise in Medicaid, Child Welfare, and other Human Services programs.Andrea shares her experience working with government leaders and communities to design and implement programs that address the specific needs of vulnerable populations. Throughout the conversation, we'll explore the challenges of navigating complex systems, the promise of predictive analytics and the importance of building strong partnerships to overcome these obstacles.Andrea emphasizes the importance of a person-centred ap...
2023-04-24
48 min
Thriving in Complexity Podcast
019: Predictive Analytics and Person-Centred Approaches with Andrea Danes
In this episode of Thriving in Complexity, our guest is Andrea Danes, EY’s Global Human Services Leader, with nearly 30 years of experience in both public and private sectors with program expertise in Medicaid, Child Welfare, and other Human Services programs.Andrea shares her experience working with government leaders and communities to design and implement programs that address the specific needs of vulnerable populations. Throughout the conversation, we'll explore the challenges of navigating complex systems, the promise of predictive analytics and the importance of building strong partnerships to overcome these obstacles.Andrea emphasizes the importance of a person-centred ap...
2023-04-24
48 min
Thriving in Complexity Podcast
018: The Power of Activating People in Complex Situations with Max Hardy
In this episode of Thriving in Complexity, Susanne Le Boutillier speaks with one of Australia’s foremost experts in community engagement processes, Max Hardy. Max highlights that starting softly and listening without judgement, rather than going in hard from the start, is key to creating positive outcomes that benefit both the community and the organisation. Max discusses the importance of co-design in activating people and how it helps to create a sense of ownership and buy-in from the community. He also explains how fear of failure can hinder the engagement process and how utilising appreciative inquiry and framing questions can help...
2023-04-10
55 min
Thriving in Complexity Podcast
018: The Power of Activating People in Complex Situations with Max Hardy
In this episode of Thriving in Complexity, Susanne Le Boutillier speaks with one of Australia’s foremost experts in community engagement processes, Max Hardy. Max highlights that starting softly and listening without judgement, rather than going in hard from the start, is key to creating positive outcomes that benefit both the community and the organisation. Max discusses the importance of co-design in activating people and how it helps to create a sense of ownership and buy-in from the community. He also explains how fear of failure can hinder the engagement process and how utilising appreciative inquiry and framing questions can help...
2023-04-10
55 min
Thriving in Complexity Podcast
017: How To Build Resilience And Capability with Complexity-Based Tools and Methods with Viv Read
In this episode of Thriving in Complexity, Susanne Le Boutillier talks to Viv Read about the importance of using complexity-based tools and methods in organisations. As the Director of Complexability Pty Ltd, a company that specialises in enabling collaborative projects with other independent consultants working in the field of complexity, Viv shares practical tips on how to effectively manage complex projects informed by her many years of experience in the field. Viv highlights that complexity-based tools help organisations build resilience and capability by learning through doing and shifting power and responsibility away from external consultants into the organisation. She emphasises th...
2023-03-20
1h 05
Thriving in Complexity Podcast
017: How To Build Resilience And Capability with Complexity-Based Tools and Methods with Viv Read
In this episode of Thriving in Complexity, Susanne Le Boutillier talks to Viv Read about the importance of using complexity-based tools and methods in organisations. As the Director of Complexability Pty Ltd, a company that specialises in enabling collaborative projects with other independent consultants working in the field of complexity, Viv shares practical tips on how to effectively manage complex projects informed by her many years of experience in the field. Viv highlights that complexity-based tools help organisations build resilience and capability by learning through doing and shifting power and responsibility away from external consultants into the organisation. She emphasises th...
2023-03-20
1h 05
Thriving in Complexity Podcast
016: Advisory Boards: A Valuable Model for Organisations During Times of Complexity with Louise Broekman
In this episode of Thriving in Complexity, host Susanne Le Boutillier talks to Louise Broekman about the value advisory boards can offer when you’re navigating complexity. Regardless of whether your organisation has a governance board, advisory boards help improve problem-solving and ensuring quality thinking for the best decision-making. Louise, who spent five years researching, testing, and validating advisory boards globally, discovered that there was no professional body looking after the advisory board sector in the world. This led her to establish the Advisory Board Centre to provide ethical foundations and best practice principles for the sector, enabling advisors to lear...
2023-02-27
53 min
Thriving in Complexity Podcast
016: Advisory Boards: A Valuable Model for Organisations During Times of Complexity with Louise Broekman
In this episode of Thriving in Complexity, host Susanne Le Boutillier talks to Louise Broekman about the value advisory boards can offer when you’re navigating complexity. Regardless of whether your organisation has a governance board, advisory boards help improve problem-solving and ensuring quality thinking for the best decision-making. Louise, who spent five years researching, testing, and validating advisory boards globally, discovered that there was no professional body looking after the advisory board sector in the world. This led her to establish the Advisory Board Centre to provide ethical foundations and best practice principles for the sector, enabling advisors to lear...
2023-02-27
53 min
Thriving in Complexity Podcast
015: Navigating Healthcare Complexity: The Importance of Human-Centered Design with Satyan Chari
When the pandemic struck, it revealed opportunities to innovate and improve healthcare systems in different areas of the world. Healthcare was in the spotlight begging for creative solutions. In this episode of Thriving in Complexity, Susanne chats with Satyan Chari about bridging gaps in healthcare through human-centred design. He is an Occupational Therapist and currently leads the Clinical Excellence Queensland (CEQ) Bridge Labs programs. The program Satyan leads harnesses the benefits of creative design, systems, and human factors science to improve healthcare.It’s clear as day the present healthcare system challenges are very different from the problems of...
2023-02-20
57 min
Thriving in Complexity Podcast
015: Navigating Healthcare Complexity: The Importance of Human-Centered Design with Satyan Chari
When the pandemic struck, it revealed opportunities to innovate and improve healthcare systems in different areas of the world. Healthcare was in the spotlight begging for creative solutions. In this episode of Thriving in Complexity, Susanne chats with Satyan Chari about bridging gaps in healthcare through human-centred design. He is an Occupational Therapist and currently leads the Clinical Excellence Queensland (CEQ) Bridge Labs programs. The program Satyan leads harnesses the benefits of creative design, systems, and human factors science to improve healthcare.It’s clear as day the present healthcare system challenges are very different from the problems of...
2023-02-20
57 min
Thriving in Complexity Podcast
014: Get Rid Of Cookie-Cutter Change and Start Designing Changing Experiences with Faith Timbs
Cookie-cutter approaches to change are often derailed by volatility, uncertainty, ambiguity and complexity. So, why do so many people still cling to them? Is it because we desire certainty, even when we know that’s often not possible? In this episode of Thriving of Complexity, Susanne speaks with Faith Timbs on how to get rid of cookie-cutter change and start designing changing experiences. Faith is the Founder and Managing Director of Timbs and Co: Change Design. Her business helps clients stop managing change and encourages them to take a fresh look at changing. Using cookie-cutter approaches to change can make people...
2023-02-13
59 min
Thriving in Complexity Podcast
014: Get Rid Of Cookie-Cutter Change and Start Designing Changing Experiences with Faith Timbs
Cookie-cutter approaches to change are often derailed by volatility, uncertainty, ambiguity and complexity. So, why do so many people still cling to them? Is it because we desire certainty, even when we know that’s often not possible? In this episode of Thriving of Complexity, Susanne speaks with Faith Timbs on how to get rid of cookie-cutter change and start designing changing experiences. Faith is the Founder and Managing Director of Timbs and Co: Change Design. Her business helps clients stop managing change and encourages them to take a fresh look at changing. Using cookie-cutter approaches to change can make people...
2023-02-13
59 min
Thriving in Complexity Podcast
013: Why Structure Is Powerful When Making Decisions In Complexity with Samantha Rush
We all make decisions but how often do we consciously think about how to make good decisions? Ask a group of people to make a decision together and it either gets more challenging or people look for the quickest means of reaching an agreement. In this episode of Thriving in Complexity, Susanne chats with Samantha Rush about why structure is powerful when making decisions in complexity. Samantha is currently studying for her Ph.D. in decision-making. She knows from her research that using a structured process encourages individual contributions from team members, and helps to surface minority and diverse opinions th...
2022-12-19
37 min
Thriving in Complexity Podcast
013: Why Structure Is Powerful When Making Decisions In Complexity with Samantha Rush
We all make decisions but how often do we consciously think about how to make good decisions? Ask a group of people to make a decision together and it either gets more challenging or people look for the quickest means of reaching an agreement. In this episode of Thriving in Complexity, Susanne chats with Samantha Rush about why structure is powerful when making decisions in complexity. Samantha is currently studying for her Ph.D. in decision-making. She knows from her research that using a structured process encourages individual contributions from team members, and helps to surface minority and diverse opinions th...
2022-12-19
37 min
Thriving in Complexity Podcast
012: How The Universe Exacted Revenge When I Launched A Podcast
Susanne’s experiences on a recent trip suggest that the universe has a sense of humour when it exacted revenge after she launched the podcast. In this episode of the Thriving in Complexity podcast, Susanne provides a simple definition of complexity and shares a story about how the universe decided to teach her a lesson in complexity. Even if you don’t realise it, complexity is a part of life. It affects how your decisions - from the small to the large - are made. With understanding and practice, you can learn to find your way through complexities and thrive despite...
2022-12-12
12 min
Thriving in Complexity Podcast
012: How The Universe Exacted Revenge When I Launched A Podcast
Susanne’s experiences on a recent trip suggest that the universe has a sense of humour when it exacted revenge after she launched the podcast. In this episode of the Thriving in Complexity podcast, Susanne provides a simple definition of complexity and shares a story about how the universe decided to teach her a lesson in complexity. Even if you don’t realise it, complexity is a part of life. It affects how your decisions - from the small to the large - are made. With understanding and practice, you can learn to find your way through complexities and thrive despite...
2022-12-12
12 min
Thriving in Complexity Podcast
011: Embracing Possibility in Complexity with Helen Palmer
When faced with complexity we tend to try and predict what will happen in the future rather than embrace the possibility adjacent to our current situation. In this episode of the Thriving in Complexity podcast, Susanne speaks with Helen Palmer about holding space so people can be present, embrace our past in ways that serve us into the future, learn from the people around us, let go and allow new possibilities to emerge. Helen believes that people have a lot of potential locked up and unavailable to make a positive impact and she’s motivated to do something about this. Helen...
2022-12-05
1h 07
Thriving in Complexity Podcast
011: Embracing Possibility in Complexity with Helen Palmer
When faced with complexity we tend to try and predict what will happen in the future rather than embrace the possibility adjacent to our current situation. In this episode of the Thriving in Complexity podcast, Susanne speaks with Helen Palmer about holding space so people can be present, embrace our past in ways that serve us into the future, learn from the people around us, let go and allow new possibilities to emerge. Helen believes that people have a lot of potential locked up and unavailable to make a positive impact and she’s motivated to do something about this. Helen...
2022-12-05
1h 07
Thriving in Complexity Podcast
010: Why Struggle Helps Us Get Stronger with Paul Atherton
Our struggles help us get stronger, whether lifting weights at the gym or finding our way through a big challenge at work. Embracing that struggle as an opportunity to learn helps us develop our anti-fragility. In this episode of the Thriving in Complexity podcast, Susanne talks to Paul Atherton, an ex-Wall Street adviser on a mission to help people win back their financial power. Paul worked for Wall Street for 25 years before deciding to found That Wall Street Guy. Paul shares insights from the complex world of finance that anybody can apply to help them thrive in the complexity of ever...
2022-11-28
44 min
Thriving in Complexity Podcast
010: Why Struggle Helps Us Get Stronger with Paul Atherton
Our struggles help us get stronger, whether lifting weights at the gym or finding our way through a big challenge at work. Embracing that struggle as an opportunity to learn helps us develop our anti-fragility. In this episode of the Thriving in Complexity podcast, Susanne talks to Paul Atherton, an ex-Wall Street adviser on a mission to help people win back their financial power. Paul worked for Wall Street for 25 years before deciding to found That Wall Street Guy. Paul shares insights from the complex world of finance that anybody can apply to help them thrive in the complexity of ever...
2022-11-28
44 min
Thriving in Complexity Podcast
009: Why You Can’t Go Wrong Doing Right with Chris Tanti
Many organisations have a proud history. However, there’s a big difference between being wedded to history and being respectful of it. Holding onto the past and ignoring the richness emerging around you can stop new possibilities in their tracks. In this episode of the Thriving in Complexity podcast, Susanne talks to Chris Tanti, an accomplished CEO both in Australia and the United States who has worked across mental health, disability and aged care. Currently, he is the CEO of the Leukemia Foundation. Chris shares his insights on how to thrive in complexity and how we works towards a better vision...
2022-11-21
57 min
Thriving in Complexity Podcast
009: Why You Can’t Go Wrong Doing Right with Chris Tanti
Many organisations have a proud history. However, there’s a big difference between being wedded to history and being respectful of it. Holding onto the past and ignoring the richness emerging around you can stop new possibilities in their tracks. In this episode of the Thriving in Complexity podcast, Susanne talks to Chris Tanti, an accomplished CEO both in Australia and the United States who has worked across mental health, disability and aged care. Currently, he is the CEO of the Leukemia Foundation. Chris shares his insights on how to thrive in complexity and how we works towards a better vision...
2022-11-21
57 min
Thriving in Complexity Podcast
008: The Way You Race is the Way You Pace as a Leader with Sally Foley-Lewis
Middle Managers who remember that as a leader, the way you race is the way you pace, also know the value of role modelling behaviours that will help their team thrive in the face of complexity. Great leadership starts with self-leadership. And it shows up when you don’t have a strong foundation which means understanding who you are, from your values, through to your emotional intelligence, your self image, your self talk, through to the way in which you communicate, and the way your communication style impacts others, and your willingness to speak up or take a seat at the...
2022-11-14
47 min
Thriving in Complexity Podcast
008: The Way You Race is the Way You Pace as a Leader with Sally Foley-Lewis
Middle Managers who remember that as a leader, the way you race is the way you pace, also know the value of role modelling behaviours that will help their team thrive in the face of complexity. Great leadership starts with self-leadership. And it shows up when you don’t have a strong foundation which means understanding who you are, from your values, through to your emotional intelligence, your self image, your self talk, through to the way in which you communicate, and the way your communication style impacts others, and your willingness to speak up or take a seat at the...
2022-11-14
47 min
Thriving in Complexity Podcast
007: Shifting In The Face of Complexity as a Board Director with Kerryn Newton
Since before COVID, the face of complexity challenging Board Directors has shifted. Their operating environment is increasingly complex and dynamic. A big part of this is being driven by increased societal expectations of what boards do, how companies should operate, and their role in society. In this episode of the Thriving in Complexity podcast, Susanne talks to Kerryn Newton, the CEO of Directors Australia, a board performance specialist firm. Kerryn has over 25 years of experience working in different legal, management and commercial roles in both private and public settings. Kerryn shares her insights on the...
2022-11-07
42 min
Thriving in Complexity Podcast
007: Shifting In The Face of Complexity as a Board Director with Kerryn Newton
Since before COVID, the face of complexity challenging Board Directors has shifted. Their operating environment is increasingly complex and dynamic. A big part of this is being driven by increased societal expectations of what boards do, how companies should operate, and their role in society. In this episode of the Thriving in Complexity podcast, Susanne talks to Kerryn Newton, the CEO of Directors Australia, a board performance specialist firm. Kerryn has over 25 years of experience working in different legal, management and commercial roles in both private and public settings. Kerryn shares her insights on the...
2022-11-07
42 min
Thriving in Complexity Podcast
006: Why, When Things Go Wrong, You Have To Acknowledge And Name It, with Helen Poropat
When things go wrong, you must make space for the voices of the silent because they often have good insights into complex situations. In this episode of the Thriving in Complexity podcast, Susanne talks with Helen Poropat, an experienced mediator with extensive experience in governing non-profit organisations, including Domino’s Give for Good, Relations Australia (Queensland) and the National Education and Employment Foundation. Helen shares her insights about how to help non-profit organisations achieve impact by building strong teams and focusing on the value of voices and relationships. According to her, having people with the right mix of skills and pers...
2022-10-31
45 min
Thriving in Complexity Podcast
006: Why, When Things Go Wrong, You Have To Acknowledge And Name It, with Helen Poropat
When things go wrong, you must make space for the voices of the silent because they often have good insights into complex situations. In this episode of the Thriving in Complexity podcast, Susanne talks with Helen Poropat, an experienced mediator with extensive experience in governing non-profit organisations, including Domino’s Give for Good, Relations Australia (Queensland) and the National Education and Employment Foundation. Helen shares her insights about how to help non-profit organisations achieve impact by building strong teams and focusing on the value of voices and relationships. According to her, having people with the right mix of skills and pers...
2022-10-31
46 min
Thriving in Complexity Podcast
005: How OODA Loops and Sensemaking help you Navigate Complexity with Clifford Morgan
Life is full of uncertainties, complexities, and constant changes. It can be compared to a battlefield where one must be trained and prepared to face whatever happens next.With all the complexities that surround our lives, we can forget there is still value in developing a plan, while we keep looking for available options and ultimately, keeping it simple. In this episode of the Thriving in Complexity podcast, Susanne chats with Clifford Morgan, who is an Organisational Psychologist who also served in the Royal Australian Air Force. His wealth of experience helps clients achieve personal and corporate goals a...
2022-10-24
44 min
Thriving in Complexity Podcast
005: How OODA Loops and Sensemaking help you Navigate Complexity with Clifford Morgan
Life is full of uncertainties, complexities, and constant changes. It can be compared to a battlefield where one must be trained and prepared to face whatever happens next.With all the complexities that surround our lives, we can forget there is still value in developing a plan, while we keep looking for available options and ultimately, keeping it simple. In this episode of the Thriving in Complexity podcast, Susanne chats with Clifford Morgan, who is an Organisational Psychologist who also served in the Royal Australian Air Force. His wealth of experience helps clients achieve personal and corporate goals a...
2022-10-24
44 min
Thriving in Complexity Podcast
004: Why Culture in Health Matters With Kathy Campbell
It’s important to establish a learning culture where an organization acknowledges mistakes and a certain level of openness is enforced so processes are improved and mistakes are worked on. We want people who make mistakes to own up and learn before it becomes a bigger issue. However, it does not mean we should not hold people accountable for mistakes when that is warranted.When people, including the media, make a big deal about all the mistakes that have been made, we encourage people to push them under the rug and pretend they did not happen. When that hap...
2022-10-17
44 min
Thriving in Complexity Podcast
004: Why Culture in Health Matters With Kathy Campbell
It’s important to establish a learning culture where an organization acknowledges mistakes and a certain level of openness is enforced so processes are improved and mistakes are worked on. We want people who make mistakes to own up and learn before it becomes a bigger issue. However, it does not mean we should not hold people accountable for mistakes when that is warranted.When people, including the media, make a big deal about all the mistakes that have been made, we encourage people to push them under the rug and pretend they did not happen. When that hap...
2022-10-17
44 min
Thriving in Complexity Podcast
003: Dealing with Uncertainty and Ambiguity with Kerryn Fewster
In today's world, it's more important than ever to be able to deal with uncertainty and ambiguity. With the pace of change accelerating, and the amount of information we're bombarded with increasing exponentially, it's becoming increasingly difficult to know what's true and what's not.The ability to deal with uncertainty and ambiguity is therefore a critical skill for anyone who wants to stay ahead of the curve.In this episode of the Thriving in Complexity podcast, Susanne talks with Kerryn Fewster, the founder and director of consultancy Change2020. In the past 25 years, Kerryn has dedicated her...
2022-10-10
48 min
Thriving in Complexity Podcast
003: Dealing with Uncertainty and Ambiguity with Kerryn Fewster
In today's world, it's more important than ever to be able to deal with uncertainty and ambiguity. With the pace of change accelerating, and the amount of information we're bombarded with increasing exponentially, it's becoming increasingly difficult to know what's true and what's not.The ability to deal with uncertainty and ambiguity is therefore a critical skill for anyone who wants to stay ahead of the curve.In this episode of the Thriving in Complexity podcast, Susanne talks with Kerryn Fewster, the founder and director of consultancy Change2020. In the past 25 years, Kerryn has dedicated her...
2022-10-10
48 min
Thriving in Complexity Podcast
002: The Power of Aspiring to Fail with Stan Gallo
I'm sure we've all heard the saying, "You have to risk it to get the biscuit." It's a popular quote for a reason—it rings true. To be successful in life, you can't be afraid to take risks. You have to be willing to put yourself out there and aspire to fail. Sounds counterintuitive, right? But it's not. When you're constantly pushing yourself outside of your comfort zone, you're opening yourself up to new opportunities and learning experiences. And that's what leads to success.In this episode of the Thriving in Complexity podcast, Susanne talks with Sta...
2022-10-04
47 min
Thriving in Complexity Podcast
001: How to Deal with Complex Situations with Graeme Thom
No one said life would be easy, but sometimes it feels like we are faced with insurmountable challenges. How do we deal with complex situations that seem to have no clear solution? Whether it's a tricky work situation, a confusing relationship, or just a tough decision to make, complex scenarios can be overwhelming and frustrating. Besides, when we're feeling stuck, it's hard to see the wood for the trees. In this episode of the Thriving in Complexity podcast, Susanne talks with Graeme Thom, who has served as a fire officer for more than 40 years and has been awarded th...
2022-10-04
53 min
Thriving in Complexity Podcast
002: The Power of Aspiring to Fail with Stan Gallo
I'm sure we've all heard the saying, "You have to risk it to get the biscuit." It's a popular quote for a reason—it rings true. To be successful in life, you can't be afraid to take risks. You have to be willing to put yourself out there and aspire to fail. Sounds counterintuitive, right? But it's not. When you're constantly pushing yourself outside of your comfort zone, you're opening yourself up to new opportunities and learning experiences. And that's what leads to success.In this episode of the Thriving in Complexity podcast, Susanne talks with Sta...
2022-10-04
47 min
Thriving in Complexity Podcast
001: How to Deal with Complex Situations with Graeme Thom
No one said life would be easy, but sometimes it feels like we are faced with insurmountable challenges. How do we deal with complex situations that seem to have no clear solution? Whether it's a tricky work situation, a confusing relationship, or just a tough decision to make, complex scenarios can be overwhelming and frustrating. Besides, when we're feeling stuck, it's hard to see the wood for the trees. In this episode of the Thriving in Complexity podcast, Susanne talks with Graeme Thom, who has served as a fire officer for more than 40 years and has been awarded th...
2022-10-04
53 min
Thriving in Complexity Podcast
000: The Beauty of Things Not Working in Your Favour
We hope that life will take a certain pathway because we assume that is where we’re meant to be. But life gives us unexpected twists and turns that we end up in an unfamiliar journey.But as we go along with the uncertainty, we discover more about ourselves. We unravel our skills and potentials and this helps us decide whether we want to pursue a specific path or not.On the first episode of the Thriving in Complexity podcast, I would like to share a glimpse of who I am and the reason why I started this po...
2022-10-04
12 min
Thriving in Complexity Podcast
000: The Beauty of Things Not Working in Your Favour
We hope that life will take a certain pathway because we assume that is where we’re meant to be. But life gives us unexpected twists and turns that we end up in an unfamiliar journey.But as we go along with the uncertainty, we discover more about ourselves. We unravel our skills and potentials and this helps us decide whether we want to pursue a specific path or not.On the first episode of the Thriving in Complexity podcast, I would like to share a glimpse of who I am and the reason why I started this po...
2022-10-03
12 min
We Are Women Podcast
Episode 116 - How to Influence as a Leader
Susanne Le Boutillier A born leader, Susanne Le Boutillier possesses a passion for making a difference. Her broad experience in leadership, governance, strategy, and change, working as a senior executive in health and human services saw her taking on big challenges because she wanted to improve the system from the inside. But success came at a price. A very personal price and she knows her experience is not isolated for women in leadership and business. She is the founder of T.H.E.M. – the Happy Executive Method and is creating a movement of business leaders who experience personal wellbeing, enab...
2021-10-13
54 min
Mission Activated
Why You’re Responsible For The Size Of Your Own Ripple Effect; with Susanne le Boutillier & James Brown - #24
In this episode we sat down with Susanne le Boutillier and James Brown, who gave us a ride and a half! We covered everything from expectations in relationships, to the cost of business, and the link between profit and people.Many gold nuggets were shared in this wonderful conversation, and we urge you to sit and listen closely to the wisdom within.11:47 - Dealing with humans means dealing with people with changing expectations13:33 - Going beneath the surface to have better relationships15:07 - The opposite of 6 star connection...
2021-07-09
41 min