Shows
Channel Insider: Partner POVHow Five Star Technology Solutions Supports Schools Through Budget and Technology ChallengesIn this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star partners with schools to provide trusted advisory services, efficient technology solutions, and support for long-term digital transformation.📌 Topics & Time Codes: 00:00 – Introduction to Nathan Davidson and Five Star Technology Solutions 01:57 – Nathan’s career journey from aspiring te...
2025-06-1942 min
Channel Insider: Partner POVHow Eaton is Making AI Approachable for MSPs and Their Customers💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on:What AI opportunities actually look like for SMBsHow Eaton’s “stack the rack” approach supports scalable AITools and resources available through the PowerAdvantage partner program👉 Learn how Eaton makes AI approachable, profitable, and partner-ready.🔗 Learn more: https://poweradvantage.eaton.com/ ⏱️ Topics & Time Codes:00:00 – Intro: Why AI is closer to your customers than you think00:35 – Meet Adolfo Morales and his role at Eaton01:14 – Helping partners combine Eaton solutions with AI use cases02:00 – Th...
2025-06-0910 min
Channel Insider: Partner POVQuorum Cyber CEO Talks Microsoft MSSP Award, AI, and Global GrowthIn this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot tools. Federico also shares insights on Quorum Cyber's U.S. expansion strategy, vertical market wins in housing associations and higher education, the importance of growing talent in-house, and how a focus on outcomes—not just technology—sets Quorum Cyber ap...
2025-06-0543 min
Channel Insider: Partner POVThe Blue Mantis Guide to MSP Growth Through Strategic AcquisitionsIn this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026Richardson also shares insights into Blue Mantis' recent flurry of acquisitions in Q1 2025, and how the company is enhancing its cybersecurity, networking, and telecommunications offerings amid a distributed workforce - especially in so...
2025-05-2338 min
Channel Insider: Partner POVOTAVA CEO TJ Houske on New Scale Computing Partnership, Edge Innovation and Veeam DealThis collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation.Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam.🔸 00:00 – Intro & announcement of OTAVA’s new partnership with Scale Computing 🔸 01:13 – Why Scale Computing? Culture fit and aligning on innovation 🔸 03:29 – The growing demand for edge computing 🔸 07:06 – Market growth: Edge computing and data protection valuation...
2025-05-0840 min
Channel Insider: Partner POVWhy Women Are Leaving Tech – And How BouncePoint Plans to Stop ItBelinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women during career gaps and a certification program for companies striving to become welcoming and empowering workplaces for women.If you're a woman in tech, a channel leader, or passionate about workforce diversity, this conversation is packed with valu...
2025-05-0236 min
Channel Insider: Partner POVHow Eaton Partners Can Boost Profits with Lithium-Ion UPS TechnologyLearn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed.📌 Topics & Time Codes:00:00 – Introduction: The infrastructure profitability challenge 00:34 – Guest intro: Sami Hussaini from Eaton 00:57 – What’s driving customer buying habits in infrastructure 01:10 – Key trends: Lithium-ion UPS & cybersecurity 02:09 – How solution providers can profit from lithium-ion UPS 02:57 – Top verticals for lithium-ion UPS: K–12, healthcare, e...
2025-04-2309 min
Channel Insider: Partner POVProofpoint Simplifies Security Solutions Sales For Partners Through Ingram Micro Xvantage PlatformIn this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel: ▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram Micro Xvantage™ digital experience platform. This move makes the provisioning of Proofpoint’s people-centric cybersecurity solutions easier and faster for partners to scale their security offerings and protect customers from threats like phishing, business email compromis...
2025-04-0717 min
Channel Insider: Partner POVQ1 2025 Channel Insights and Trends with the Channel Insider Editorial TeamIn this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from evolving partner strategies to the latest in AI-driven solutions, as well as where the industry is headed in Q2 and deeper into the year. This conversation is packed with insights for MSPs, VARs, and IT leaders and buyers. 🔍 Key Topics & Timestamps: 00:00 - Int...
2025-04-0340 min
Channel Insider: Partner POVHow Velosio is Powering Mid-Market Digital TransformationIn this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption - especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and why targeting the C-level is key to tech adoption. 🔹 Key Topics Covered: ✔️ Velosio’s role in mid-market digital transformation ✔️ The surprising role of IT in modern horticulture 🌱 ✔️ How CFOs & CROs drive cloud and AI adoption ✔️ Helping businesse...
2025-03-2035 min
Channel Insider: Partner POVHow Integris Built A National MSP Platform To Serve SMB CustomersWhat does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn to discuss how Integris serves regulated industries like community banks, how the MSP helps customers derive value from data, and what makes...
2025-03-0643 min
Channel Insider: Partner POVHow Weaviate Is Revolutionizing Search With AITraditional keyword searches can often fall short of finding exactly what you're looking for, but Weaviate’s AI-powered semantic search enables faster, more accurate results—unlocking new insights from your data. In this episode of Partner POV, host Katie Bavoso sits down with Byron Voorbach, Field CTO of Weaviate, to explore how their open-source AI-native vector database is transforming the way businesses retrieve and analyze information. Hear about real-world applications, including how Weaviate enhances search for e-commerce, finance, legal, and even media asset management. Byron also shares a customer success story he says is a personal favorite and e...
2025-03-0517 min
Channel Insider: Partner POVHow CloudForecast Helps Mid-Market Companies Control AWS CostsStruggling with AWS cost management? In this episode of Partner POV, host Katie Bavoso sits down with Tony Chan, CEO and co-founder of CloudForecast, to discuss how his startup is simplifying AWS cost visibility for mid-market companies and high-growth startups.Tony shares the inspiration behind CloudForecast, its unique approach to cost monitoring, and how it complements native tools like AWS Cost Explorer. He also highlights real-world success stories of customer companies that use CloudForecast, as well as key features—like simplified reporting and flat-rate pricing—that make CloudForecast an ideal solution for engineering and DevOps teams without dedi...
2025-03-0315 min
Channel Insider: Partner POVChannel Chief Stalwart Frank Rauch On Retirement, Legacy, And The Future Of Channel PartnershipsWith four decades of experience leading channel programs at companies like VMware, HP, and most recently Cato Networks, Frank Rauch reflects on his storied career, the lessons he's learned, and what the future holds for the IT channel. 🔹 How Frank built a legacy through mentorship and leadership. 🔹 The evolving role of the channel chief in an AI-driven world where cloud marketplaces have gained popularity. 🔹 His take on Broadcom’s invite-only VMware partner program. 🔹 Predictions for the future of Israeli tech companies. Frank also shares what’s next for him after announcing his...
2025-02-2740 min
Channel Insider: Partner POVHow Pegasystems and Tata Consultancy Services Helped Transform Becton, Dickinson and CompanyLearn how BD, a global medical technology company working to advance health and medical discovery, tackled complex workflow and process orchestration challenges with Pega’s AI-powered platform and TCS’s expertise and deep knowledge of BD's needs as a business. Join guests Srinivasarao Ganta, Global Head of Digital Process Management at TCS, Nabin Patro, Associate Director at BD, and John Curtin, Account Executive at Pegasystems as the three experts break down how the partnership between Pega and TCS helped enhance BD’s efficiency, reduced manual processes, and delivered real business impact. 🚀 Discover how industry-leading partnerships like that o...
2025-02-2419 min
Channel Insider: Partner POVHow Omega Systems Puts The Security In MSSPIn this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2023. Fuhrman explains what nonnegotiable requirements truly define an MSSP. The CEO and IT veteran also shares what brought him from the vendor space to the partner side of industry, the strategic approach that sets Omega apart, and how cybersecurity and compliance have become critical and defining po...
2025-02-2035 min
Channel Insider: Partner POVHow To Extend Your MSP Team In One Week With HirexeChris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there's more to the process than just posting on a job board and hoping for the best. After spending years i...
2025-02-1818 min
Channel Insider: Partner POVHow Vega Cloud Helps MSPs Solve Cloud Billing ErrorsManaging cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members Larry Cusick, Director of FinOps, and Kris Bliesner, Co-Founder & CEO, to discuss the company's enterprise-grade FinOps SaaS solution, which MSPs would benefit the most from it, and how it can help solve billing errors and eliminate challenges specifi...
2025-02-1020 min
Channel Insider: Partner POVHow Hack The Box Fast-Tracks Enterprise Deals With Channel PartnersDoing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But Hack The Box is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers.In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterprise Account Executive at Hack The Box, to discuss:✅ How Hack The Box’s gamified cybersecurity training is a game-changer for security teams.✅ Why client businesses trust the Hack The Box platform for hands-on, real-wor...
2025-02-0720 min
Channel Insider: Partner POVTwenty Years Of Nerds That Care With James RockerJames Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company's name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand marketing of a well known B2C break/fix team from a big box tech store. He says once he bought the website domain, everything fell into place for his business. For him, the name says it all - "We're nerds, and we care!" Rocker...
2025-02-0634 min
Channel Insider: Partner POVDavin Jackson: The Cheat Code To A Career In CybersecurityDavin Jackson, cybersecurity media personality for @eSecurityPlanet , joins host Katie Bavoso for this week's Channel Insider: Partner POV. Jackson explains what drew him to pursue a career in cybersecurity, but says he didn't always feel like he belonged. He says he didn't see cybersecurity experts that looked like him until he met his mentor. Now, Jackson is on a mission to make cybersecurity an accessible subject with eSecurity Planet, as well as "be the change he wants to see" in the industry by inspiring the next generation of InfoSec experts through eSports at his center Alpha eSports and Technology. Ja...
2025-01-2335 min
Channel Insider: Partner POVA Gamified Approach To Upskilling Cybersecurity Teams With Hack The BoxIn this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box's gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The Box Global Partner Program and why solution providers can grow their customer base and businesses by joining. The HTB leaders explain why the channel was a critical area to invest in and the incentives they're providing to thank their partners for becoming a part...
2025-01-1618 min
Channel Insider: Partner POVA Look Back On The Channel In 2024 With Channel InsiderWith 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest industry upsets to the companies that came out on top, what stuck out the most to the writers and content creators who observe this world each day? Plus, find out what and who the team  will be watching closely in 2025, and even what they predict could h...
2025-01-0941 min
Channel Insider: Partner POVHow GoTo And Partners Enable The Remote WorkforceTony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service providers feel empowered to provide its solutions to customers and grow their own businesses without adding more to employee head count. Haller says GoTo has differentiated itself in the partner experience space by providing a white glove onboarding experience with a dedicated specialist for...
2025-01-0715 min
Channel Insider: Partner POVMSP Unplugged On The Shifting MSP-Vendor Power DynamicPaco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it's important to consider what a listener will find valuable no matter how far into their IT business journey they are or how far they want to go. Lebron reflects on how this mentality led to the creation of Techcon Unplugged, the event that's for MSPs by MSPs which he...
2024-12-2420 min
Channel Insider: Partner POVHow To Run Your IT Business With MSP UnpluggedIn Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago, IL and Kirkendoll leads 5K Technical Services out of Plano, TX. The two host the weekly podcast MSP Unplugged alongside Rick Smith, CEO and founder of managed services business Renactus Technology out of Elizabeth, NJ. Lebron and Kirkendoll explain their cybersecurity-first mindset, but clarify this...
2024-12-1920 min
Channel Insider: Partner POVThe Good, The Bad, And The Ugly Of AI With ABM Technology GroupIn Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they've had a breach or close call. He says it's driven his business to not accept clients unless they agree to ABM's cybersecurity measures. Paulson also discusses the vendor partners that he says have been critical in helping his business grow, including IRONSCALES, SentinelOne, and Huntress, and Pax8. Paulson says the Pax8 marketplace in particular has allowed his company to...
2024-12-1720 min
Channel Insider: Partner POVHow To Inquire About Being Acquired With ABM Technology GroupZac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services company was hitting a wall and unable to grow any further. He and his team decided it was time to be acquired, but nobody wanted to stop working in the business they built and loved so much. This began his journey of finding the...
2024-12-1219 min
Channel Insider: Partner POVHow TanChes Global Management Is Investing In Local Community And IT IndustryTanaz Choudhury, CEO and President of Houston, TX - based IT solution provider TanChes Global Management, joins Channel Insider: Partner POV host Katie Bavoso to explain how and why she's investing in the next generation of IT business professionals. Choudhury is a first generation American and says she was able to make the American Dream "her reality." Now, she wants to pay it forward by supporting local community college students and help them realize their own dreams. TanChes has teamed up with Houston Community College and Gulf Coast Region Apprenticeship Hub to create an apprenticeship program that will serve...
2024-12-0520 min
Channel Insider: Partner POVBizCom Global CEO Explains The Greatest Risks To CustomersIn this episode of Partner POV, CEO of managed service provider BizCom Global, Mark Wiener, discusses the critical mistake many end user businesses make when they assume they're too small to be the victim of ransomware or other types cyber attacks. He asks those business leaders, how much is your data is worth to you? Because, if the answer is "everything," then you've got everything to lose by becoming an easy pay day for cyber criminals. As Weiner explains, it is far easier to penetrate the walls of a small company than that of a large company. Additionally, does...
2024-12-0214 min
Channel Insider: Partner POVEchoStor And Eversource: A Blueprint For IT Partnership SuccessIn Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that EchoStor's in-depth knowledge of Eversource and the company's needs also shows how the solution provider has invested in...
2024-11-2615 min
Channel Insider: Partner POVThe End Of Alert Fatigue With AlertOpsWhy do AlertOps team members say their solution platform is like plumbing? Because it's essential and once you have it, you can't go back! AlertOps executives Kamalesh Srikanth, Senior Product Manager, and Rafael Sanuily, Chief Revenue Officer, join Partner POV host Katie Bavoso for an end to end discussion on the alert management platform built for both end user businesses and managed services providers. AlertOps essentially bridges the gap between the monitoring and tracking alerts by being the last layer of communication that ensures no one misses an important message, ever. If your team is getting inundated with alerts...
2024-11-2220 min
Channel Insider: Partner POVNo Need To Be An Expert In Power To Excel As An Eaton PartnerEaton Corporation's Steve Loeb, Vice President of Distributed Infrastructure Sales, and Donna St-Denis, Channel Marketing Director, join Partner POV host Katie Bavoso for an in-depth look at Eaton's solutions and the value of the Eaton PowerAdvatage Partner Program. In a world where AI touches all kinds of technology, today's data centers need to be able to handle the increased workloads and capacity needs. Eaton offers solutions specifically made to handle these AI power-hungry applications while also manufacturing its products and packaging with sustainability in mind to offset the increased energy consumption from the use of AI and GenAI enabled...
2024-11-2207 min
Channel Insider: Partner POVHow EchoStor Helps Eversource Power New England RegionIn Part 1 of this two part Channel Insider: Partner POV interview, host Katie Bavoso is joined by Nick Sikorski, Vice President of Sales and Marketing at EchoStor, as well as Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource. Eversource is an energy company providing electricity, water, and natural gas to more than four million customers across New Hampshire, Massachusetts, and Connecticut. The company is also a client partner of EchoStor, the IT services and solutions provider based in Hopkinton, MA. Milano explained that if Eversource tried to bring all the IT services provided by...
2024-11-2120 min
Channel Insider: Partner POVWhy Trust Grows Business And Listening Builds PartnershipsIn Part 2 of this Channel Insider: Partner POV interview, Dawn Sizer, CEO of managed service provider and IT consulting business 3rd Element, discusses how the strength of trust has enabled her business to offer new services and driven vendors to give partners more reason to go to market with them. Sizer says many long-time clients are now asking for services outside of IT, including media and marketing as well as business consulting, because they would rather invest in trusted existing relationships than look elsewhere. As for vendors, Sizer names some of the IT companies she feels have brought more...
2024-11-1919 min
Channel Insider: Partner POVHow Hack The Box Is Elevating Partners With Brand EquityLisa Pettograsso, Director, Channel Sales at Hack The Box sits down with host Katie Bavoso to discuss what solution providers need to grow their businesses in the highly competitive market of cybersecurity and upskilling, and explains what HTB is doing to accelerate that climb to the top for its partners. Pettograsso says not only can the gamified solutions from Hack The Box be sold independently or bolted on to other offerings, but the team at HTB works directly with partners to bring them deals and introduce them to new opportunities. In this episode of Partner POV, Pettograsso tells the...
2024-11-1813 min
Channel Insider: Partner POVHow To Navigate IT Management For CannabisDawn Sizer, CEO of managed services provider 3rd Element Consulting, joined host Katie Bavoso in Part 1 of this latest episode of video and podcast series Channel Insider: Partner POV. Sizer describes her business's focus on providing IT and cybersecurity management for industries and businesses like law firms, government offices, and cannabis. While in many parts of the U.S., cannabis is just another B2B venture, but as Sizer explains, the inconsistency in the legality at the federal level can often create challenges. Sizer walks Katie through some of those challenges and how she navigates them. As a content...
2024-11-1420 min
Channel Insider: Partner POVWhy Compliance Is a Value-Add For MSPs And CustomersJosh Hohbein, Information Security Lead at managed services provider centrexIT, explains how he and the MSP prioritize and approach compliance with customers. Most clients think they either don't need a compliance framework, that it's too expensive, takes too much time to create, or don't understand it's not part of their existing cybersecurity stack. Hohbein says centrexIT has worked to make compliance easy to understand and easy to implement, while also teaching clients how it will greatly reduce downtime when they inevitably have a cybersecurity incident. He also calls out the vendors that are helping to make his compliance mission...
2024-11-0719 min
Channel Insider: Partner POVHow To Grow By Partnering With Other IT Solution ProvidersTravis Woods, CEO of Fort Point IT and Vice President of IT at DVBE Technology Colombia, joins host Katie Bavoso to discuss the value of partnership - not just with vendors, but also with other managed service and solution providers. Woods says partnering with like minded colleagues in the industry allows him grow his revenue and be able to compete with large, often private equity funded MSPs that have the ability to grow through mass acquisitions and mergers. He explains why DBVE Technology Colombia was the right fit for him and what he's learning about the fast-growing Latin American...
2024-10-3120 min
Channel Insider: Partner POVHow World Wide Technology and NVIDIA Can Jump-Start AI AppsTim Brooks, Managing Director & Chief AI Advisor at World Wide Technology (WWT) joined host Katie Bavoso in this latest episode of Channel Insider: Partner POV to discuss how the global solution provider is one of a select few partners working with NVIDIA to bring the chip giant's new NIM Agent Blueprints to market. The NVIDIA NIM Agent Blueprints allow enterprise developers to build AI applications that use one or more agents in a fraction of the time it would take them to create these applications from scratch. Brooks explains what kinds of AI applications these blueprints can be used...
2024-10-2420 min
Channel Insider: Partner POVHow Vendors Can Best Support MSP PartnersIn Part 2 of her interview on Channel Insider: Partner POV, Nancy Henriquez talks with host Katie Bavoso about what she learned while working for an IT vendor. After selling her second business, a managed service provider, Henriquez went to work for an IT vendor startup for the first time in her career. She says her biggest takeaway from that experience is the importance of training and educating the channel partners who sell and manage the solutions those vendors manufacture and create. With the shortage of talent in the IT industry, Henriquez says there's no better and more necessary time...
2024-10-2218 min
Channel Insider: Partner POVWhat To Do Before Selling Your MSP BusinessWith two decades of experience in IT as a business owner and managed service provider, Nancy Henriquez says the minute you start your business is also when you should be preparing it to sell. In this episode of Channel Insider: Partner POV, Henriquez shares her evolution from a break/fix business owner to a full blown MSP and what she's learned along the way. Henriquez tells host Katie Bavoso about the first time she heard the title "managed service provider" and how she used the MSPs listed as the industry's best as her blueprint for the MSP she would...
2024-10-1720 min
Channel Insider: Partner POVVXIT CXO Hopes New Book Will Demystify IT Managed ServicesIn Part 2 on this Channel Insider: Partner POV interview featuring Paul Vedder Jr., the CXO of managed service provider VXIT talks about his new book "Vision & Execution: Empowering Personal Growth and IT Excellence." Vedder explains his reasoning for writing the book was to help business owners better understand managed services, as well as help others in his industry find success as providers of managed services and solutions through stories of his own personal growth journey. He says he was inspired to make changes in his own life after hearing someone else's personal story, and now hopes to pass on...
2024-10-1520 min
Channel Insider: Partner POVHow To Do Hard Things And Measure Perfection With VXIT CXOPaul Vedder Jr., Chief Experience Officer of Florida-based IT managed service provider business VXIT joins host Katie Bavoso for Part 1 of this Channel Insider: Partner POV interview. Paul just crossed the one decade mark as a leader of VXIT, a company he co-founded. He explains what he's learned about business leadership and how he wants to approach it, and why that approach ultimately starts with taking the best care of himself so he can give his best to others. While perfection may seem impossible, Paul says the difference is in how you measure it and the ultimate outcome you're...
2024-10-1016 min
Channel Insider: Partner POVWhy Building a Managed Services Offering Is A Team EffortKaren Greer, CEO of Secure Content Technologies, joins hosted Katie Bavoso in the latest episode of Channel Insider: Partner POV to discuss everything from starting out as a VAR (value added reseller) and transitioning to a hybrid solution provider, to her company's focus on cybersecurity offerings, to her journey to becoming a female CEO in a still male dominated industry, and so much more. Greer began adding managed services to her company's portfolio of offerings about five years ago as the market showed a clear need for co-managed and outsourced IT services. She explains it was extremely important to...
2024-10-0319 min
Channel Insider: Partner POVHow To Make Smarter Investment Decisions Faster With QuantumStreet AIArt Amador, Chief Operating Officer of QuantumStreet AI, knows how time consuming being a wealth manager is for billion dollar accounts- he did it for nearly a decade at Fidelity. Amador tells Channel Insider: Partner POV host Katie Bavoso that he would go into the office two hours early to research international markets, stocks, securities, and financial forecasts to best advise his clients on how to invest and spend their money. Most of this research came from Google, so the work was labor intensive in that he was searching for all the information he needed one search prompt at...
2024-09-2620 min
Channel Insider: Partner POVHow To Be An MSP Channel Champion Through CommunityIn Part 2 of this Channel Insider: Partner POV interview with Henry Timm, CEO of Phantom Technology Solutions, Timm explains why he feels personally obligated to be on so many advisory boards and peer groups - from CompTIA, to ThreatLocker, to SuperOps, many and more. As if joining them wasn't enough, Timm and several other channel partner and vendor leaders cofounded the peer group The Tech Degenerates in order to help new and growing managed service providers learn how to navigate partner programs, build go-to-market strategies, adopt security frameworks, navigate customer challenges, explore billing models, understand IT industry events, and...
2024-09-2416 min
Channel Insider: Partner POVPhantom Technology Solutions CEO On Raising The Bar As An MSPHenry Timm, CEO of Phantom Technology Solutions, joins host Katie Bavoso in Part 1 of this two part episode of Channel Insider: Partner POV. Just before this interview, Timm and his clients in Indiana endured windstorms that caused power blackouts across the state. The long time tech CEO explains why having a disaster recovery plan is necessary and will help small to midsized businesses get back up and running quickly. It's the kind of mindset Timm says he would want from a managed service provider if he were a client. Timm also dives into how compliance and security goes hand...
2024-09-1916 min
Channel Insider: Partner POVHow To Solve Excessive Provisioning With AutomationBefore he was injured, Richard McKinnon thought he would spend his entire career in the United States Navy. Now, however, he finds fulfillment in helping local, state, and even international government entities automate their technology processes while helping them solve their over-provisioning issues and avoid wasting budget. McKinnon says many of his clients bought too much of the wrong technology during the pandemic and now they feel stuck. That's where he comes in to help get their tech environments back on track. As the CEO of DVBE Technology Group, McKinnon also reflects on how focusing on the humans behind...
2024-09-1120 min
Channel Insider: Partner POVHow PerVista Uses AI to Stop Gun Violence Before It HappensFounder and CEO of ISV, PerVista, Vennard Wright, believes technology should be used to make the world a better place. In this episode of Channel Insider: Partner POV, Wright explains how PerVista, a physical security solution that uses AI and computer vision to detect firearms and the risk of gun violence, was born in 2023. After a highly publicized safety incident happened in his local area of Prince George's County, Maryland, a state official approached Wright about how technology could be used to prevent a similar incident in the future. Wright explains who his customers are, the international reach of...
2024-09-0520 min
Channel Insider: Partner POVWhy The Girl Scouts of Eastern PA Needs Channel PartnersIn Part 2 of this Channel Insider: Partner POV interview with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania, the IT expert dives into how the nonprofit is looking for implement some of the latest technology, like AI, to help protect and encourage its scouts. Pompey discusses how channel solution providers have helped him bring ideas to life, and which vendors have done right by him.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf y...
2024-09-0218 min
Channel Insider: Partner POVMeet The CIO, CTO of the Girl Scouts of Eastern PennsylvaniaWhen you think about the Girl Scouts organization, you likely don't think about the massive enterprise that it truly is. In Part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania. Get to know the intricate information technology needs that span nine counties of operation, from office buildings to remote camps. You'll learn how annual cookie sales impact the total yearly budget in just six weeks. Plus, find out how channel providers help Pompey keep everything running smoothly and securely.
2024-08-2918 min
Channel Insider: Partner POV3rdmill CEO on How New MSP Leaders Can Jumpstart GrowthIn Part 2 of this Channel Insider: Partner POV interview with Natalia Scheidegger, CEO of Sydney, Australia-based MSP, 3rdmill, Scheidegger shares the obstacles she had to overcome when she suddenly took up the leadership position at her late father's company. Even when Scheidegger felt she had steadied the ship, she says it was years before she began traveling to industry events and networking with other MSPs. She shares what she wishes she did sooner and how new MSPs can learn from her trials and mistakes so they can be successful in their own journeys. Â
A new ep...
2024-08-2720 min
Channel Insider: Partner POV3rdmill CEO On Her Unexpected Journey To Becoming An MSPWhen Natalia Scheidegger suddenly lost her father 10 years ago, she stepped up and took over his managed services practice, 3rdmill, with almost no idea what she was doing. But slowly, she fell in love with the business, the industry, and the network she created. Ten years on, 3rdmill has nearly doubled it's size as a business. Now, she's telling her story to help other green MSPs learn how ignite their potential and begin their own journeys to success.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview o...
2024-08-2120 min
Channel Insider: Partner POVHow To Achieve Operational Maturity With A Fractional CTOKyle Wentworth, CEO and Founder of Wentworth Consulting Group, provides fractional CTO, CIO, and CISO services to businesses who don't have one of those positions on staff full time. Wentworth says all businesses need a CTO because the CEO should not make important decisions about IT and tech, as that position often lacks the knowledge and experience to do so. However, Wentworth says much of the foundational knowledge of IT is eroding, and that's why co-managed IT is so important. But, if an MSP and business leader don't know how to communicate, the IT problems won't be fixed. That's...
2024-08-1419 min
Channel Insider: Partner POVHow To Tap Into The Tech Advisor CommunityFounders and partners of Adaptiv Advisors, Ashley and Ryan Rowland, have run their technology advisor and consulting business from their home, in an RV, and from Portugal. You could say they've been through it all. That's why they started the online community the Technology Advisor Alliance to give their industry peers a space the learn from each other and grow. The power couple sat down with Channel Insider: Partner POV host Katie Bavoso to explain why a community mindset is far more productive than a competitive one, and what to consider before moving your business and family to a...
2024-08-0819 min
Channel Insider: Partner POVUDT On Differentiating The Customer Experience In The Last MileHost Katie Bavoso sits down with Chief Experience Officer and Executive Vice President of managed service provider UDT, Jesus Pena. Pena explains what the "last mile" in a customer engagement is, why it's so important to prioritize, and how UDT stands out from larger competitors thanks to this approach. Pena shares how this method has allowed him to build decades long relationships with customers, including a maritime shipping company that knows it can depend on Pena and his team to keep them running.
A new episode of Channel Insider: Partner POV is released every other Thursday.Â
2024-08-0120 min
Channel Insider: Partner POVOvercoming The Fear Of Failure With True IncreaseIn Part 2 of the Channel Insider: Partner POV interview with Aaron Brown, Chief Transformation Officer of True Increase and Found of Burgeon Software, Aaron shows host Katie Bavoso how to start overcoming her fear of failure using his executive coaching methods. It all starts with identifying the root cause of the fear and addressing it by slowing down the body and mind's panic response. One of the ways Aaron shows Katie how to do this is by "canning" a peaceful memory to "open" during times of stress. Listen to the full episode to find out how you can use...
2024-07-3020 min
Channel Insider: Partner POVThe Three Pain Points Holding Back High Capacity LeadersAre you feeling stuck in your career? Is the team you're leading struggling with friction? Is your personal life a mess? These issues may all be connected and the good news is you can overcome them all by working on yourself. Chief Transformation Officer of True Increase and Founder of Burgeon Software, Aaron Brown, is an executive coach who used to work in the IT channel. Now, he serves his peers with a coaching method based in neuroscience and physiology to help them reach their full potential as leaders. Brown has decades of coaching experience under his belt, but...
2024-07-2520 min
Channel Insider: Partner POVWhat Client Leadership Needs To Know About Outsourced ITIn Part 2 of this Channel Insider: Partner POV interview with Chance Irvine, Vice President of IT at Transit Technologies, the experienced IT leader explains what the heads of client businesses do and do not consider when approached about entering into contract with third party solutions and services providers. Irvine explains how MSPs, resellers, and other channel providers can help create a smooth path to partnership with a new client, as well as why internal IT leaders should be mentors to their team members and superiors who are not as IT savvy. Additionally, Irvine explains what technology trends he's investing...
2024-07-2318 min
Channel Insider: Partner POVHow To Pitch Your MSP Business To Client IT LeadersChance Irvine, Vice President of IT at Transit Technologies, says without the solutions and services providers of the IT channel, he would not have a team and his company would be far behind in its digital transformation and security journey. Irvine joins host Katie Bavoso in Part 1 of this episode of Channel Insider: Partner POV to explain why he chooses to outsource various IT needs, and why channel partners are the ideal resource to extend his team and capabilities. If you're an MSP leader looking for straight forward tips and advice on how to approach customers more effectively, this...
2024-07-1820 min
Channel Insider: Partner POVEdge Delta CEO On Scalable Observability For A Data Rich WorldIn this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the CEO and Founder of Edge Delta, Ozan Unlu. The former nanotech scientist and Microsoft alumnus explained that Edge Delta is a next generation observability platform designed to scale with organizations who are seeing an explosion of data as their architectures and company sizes are changing and growing at a rapid pace. Unlu discussed how Edge Delta stands out by using AI with the release of the independent software vendor's first AI feature, OnCall AI. Plus, find out how channel providers can work with Edge...
2024-07-1119 min
Channel Insider: Partner POVBlackpoint Cyber CEO on Why MSPs Need Better MDR in 2024In this episode of Channel Insider: Partner POV, brought to you by Blackpoint Cyber, Founder and CEO Jon Murchison explains what’s threatening end user customers in 2024 and what solutions managed service providers should be investing in to better protect their clients. Murchison also explores the impact of AI on businesses and the new risks it’s introduced in recent months. Plus, one year after dedicating $190 million to the growth and development of its MSP partners, how is Blackpoint Cyber making good on this investment? Murchison and host Katie Bavoso discuss the new Blackpoint University, increased go-to-market resources for part...
2024-07-0520 min
Channel Insider: Partner POVBlue Mantis CRO On How To Make Customers For LifeIn the second half of this Channel Insider: Partner POV interview featuring channel legend, Terry Richardson, CRO of Blue Mantis, Richardson details a customer success story and the "magic" of watching a new customer become a customer for life. He also names the vendors that are helping Blue Mantis achieve success, as well as what his decades as a channel leader have taught him.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution p...
2024-07-0215 min
Channel Insider: Partner POVBlue Mantis CRO on Curating Intentional PartnershipsIT channel members who have been working in the industry for years are likely very familiar with Terry Richardson. Richardson joined managed service provider Blue Mantis one year ago as its chief revenue officer after spending decades with major technology vendors like HPE and AMD. He shares what he's learned since coming over to the solution provider side, how his background has shaped his approach to leadership, building client trust after a company rebrand, and what he looks for in a vendor partner based on his own experience as one. Join host Katie Bavoso and Blue Mantis C...
2024-06-2718 min
Channel Insider: Partner POVAVATAR CEO On Redefining The Proactive MSPCEO Jason Wright joins host Katie Bavoso for part 2 of this Channel Insider: Partner POV interview. Wright discusses the customers and vendors AVATAR MSP is winning with, as well as the hard but necessary lessons about what he's learned since purchasing the business two years ago. And what tech interview would be complete without a discussion around AI? Plus, Wright discusses how he and AVATAR are helping formerly incarcerated individuals get a second chance and contribute in the corporate workforce.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch t...
2024-06-2519 min
Channel Insider: Partner POVCEO Reflects On Two Years With AVATAR MSPWhen Jason Wright bought AVATAR Managed Services two years ago, he went in with a mindset of becoming the "corporate first responders" and redefining what it means to truly take a proactive approach to managed services. The CEO talks with host Katie Bavoso about how he defines high quality customer service, especially when disaster strikes. Plus, Wright explains what makes the mid-market the "sweet spot" when it comes to the customers he and his team serve.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @C...
2024-06-2019 min
Channel Insider: Partner POVAHEAD President On Consolidation In The ChannelIn this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Rich Falcone, the president of solution provider AHEAD. Falcone spent more than 20 years at CDI, most recently as president and CEO, before it was acquired by AHEAD in February 2024. He explains why the channel should expect to see more mergers and acquisitions among solution providers in 2024 and when it actually makes sense for a move like that to happen. Falcone digs into how existing AHEAD and CDI customers will benefit from the recent consolidation, and perhaps more importantly, why he believes the culture that made him...
2024-06-1320 min
Channel Insider: Partner POVNavigating Shifting Client Budgets With GreenBean ITMost client budgets are based on growing or consistent revenue or funding. But what happens when your client is a church or nonprofit with constantly shifting budgets, yet ever-evolving needs? Zac King, vice president of Texas-based managed service provider GreenBean IT, explains his approach to helping these kinds of clients while still running his own business in a profitable direction. Plus, King gives his take what the next generation of IT solution providers should do to set themselves up for success and growth and then help the next professional in line behind them.
A new episode...
2024-06-0620 min
Channel Insider: Partner POVEchoStor on Building and Maintaining Client TrustIn Part 2 of this two part interview with EchoStor Technologies and its long time client, the University of Vermont Medical Center, EchoStor CEO Mike Johnson and Enterprise Account Manager Caleb Morgan explain how they build trust with their clients over time - even when there's no emergency to attend to. CC Larner, Director of Compute, Database, and Desktop Engineering Services at the University of Vermont Medical Center, explains that she feels she can go to her EchoStor team without fear of being charged for every interaction. Johnson, who was promoted to CEO at the end of 2023, used to directly...
2024-06-0420 min
Channel Insider: Partner POVPowering Patient Care, EchoStor and University Of Vermont Medical CenterEchoStor Technologies has been supporting the IT infrastructure at the University of Vermont Medical Center for more than a decade working with Director of Compute, Database, and Desktop Engineering Services, CC Larner. She explains how her job directly connects to the patient care UVM's doctors and medical staff provide every day, and what would happen if she didn't have a reliable IT channel partner to help her keep operations going. Larner shares a harrowing story of when UVM was hit with a cyber attack in 2020 and how Mike Johnson, now the CEO of EchoStor, literally stopped what he was...
2024-05-3020 min
Channel Insider: Partner POVModernizing Hybrid Cloud Management with Morpheus DataChief Product and Go-To-Market Officer of Morpheus Data, Brad Parks, sits down with host Katie Bavoso of Channel Insider: Partner POV to explain how the independent software vendor enables users to manage multiple clouds and on-premises environments in a single platform. Learn how Morpheus partners with major hyperscalers like AWS to power its technology, and why Fortune 1,000 companies like AstraZeneca choose to work with Morpheus to transform their operations and save time and money. Plus, as customers re-evaluate their hypervisor choice in the wake of VMware's acquisition by Broadcom, find out why they're turning to Morpheus Data as an...
2024-05-2320 min
Channel Insider: Partner POVHow Shoreline.io Aims To Revolutionize Incident ResponseJoin host Katie Bavoso and Vice President of Product Marketing at Shoreline.io, Kristine Newman, as the two dive into this management and automation platform making waves in the cloud infrastructure space. As Newman puts it, observability is great, but somewhere along the way, someone has to actually do something to respond to the incidents and issues. This can be extremely difficult for DevOps teams to keep up with if they're monitoring thousands of cloud operations at once. Shoreline.io aims to remove that burden by monitoring and automating the resolution of incidents and routine maintenance tasks across all...
2024-05-1620 min
Channel Insider: Partner POVWhy Fresh Thyme Market Chooses ITsavvy as its IT PartnerIn part 2 of host Katie Bavoso's Channel Insider: Partner POV interview with ITsavvy CEO Munu Gandhi and Fresh Thyme Market IT Director Craig Diggs, Diggs explains how Fresh Thyme Market wanted to bring technology to their 70 grocery store locations in a way that was "seamless to our customers." Solutions provider business, ITsavvy, had the people, expertise, technology vendor partners, and prices that not only met, but exceeded Fresh Thyme Market's needs. Hear why Diggs chooses to partner with an IT channel solutions provider instead of going directly to vendors, and what qualities he says other IT leaders should look...
2024-05-1420 min
Channel Insider: Partner POVITsavvy Innovating the Retail Experience at Fresh Thyme MarketIn part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the director of IT for grocery store chain Fresh Thyme Market, Craig Diggs, and CEO of ITsavvy, Munu Gandhi. The two businesses partnered together when Diggs joined Fresh Thyme Market nearly one year ago. At that time, Diggs knew he needed to overhaul the company's IT for its 70 store locations, but he needed a solutions provider that understood his needs and could help him achieve his goals. Diggs and Gandhi explain why the relationship has been nothing short of outstanding and why they...
2024-05-0919 min
Channel Insider: Partner POVHow To Get New Insights From Surveillance Video With KibsiWhat new opportunities could you unlock for your business if your security camera system could record more than just video? What if it could record and interpret data as well? In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Tolga Tarhan, CEO and founder of Kibsi. This AI-powered computer vision platform startup is helping businesses be safer, gain actionable insights on customer experience, reduce shrinkage and lost inventory, monitor animal health, and much more. Find out how Kibsi works with hyperscalers, like AWS, and the unique opportunity IT channel partners have to work with...
2024-05-0220 min
Channel Insider: Partner POVHow To Manage and Optimize FinOps With LucidPointCo-founded in 2017 by a US military veteran with an extensive history working for some of the top technology companies in the market, LucidPoint aims to make financial operations an easy task for customers by taking FinOps management off their plates. CEO Mike Fontaine and Head of Product Maribel Mendoza explain why LucidPoint, a Google Cloud partner, built out its FinOps Managed Services offering to help customers better navigate their cloud journeys by removing complexity from cloud cost management. Fontaine also explains how the company is using AI while remaining a "people first" organization, and how they're building trust with...
2024-04-2520 min
Channel Insider: Partner POVSolvere One Principal Exec on Protecting Virtual AmericaThe Chief Experience Officer and Principal of the Washington D.C.-based MSP discusses the challenges and nuances that come with protecting the IT infrastructure of some of the U.S.A.'s most important representatives and federal contractors. Roney explains why partnerships are so important to his business and why he chooses to stay loyal to vendor partners like Sophos. Plus, in the age of artificial intelligence, Roney discusses with host Katie Bavoso the reason he won't implement certain mainstream AI tools and how the use of some of those tools will prevent him from taking on a...
2024-04-1820 min
Channel Insider: Partner POV1Path CRO on Implementing AI The Right WayIn this half of the two part interview, Armon explains what he's most focused on when it comes to AI - how to use it to streamline the customer experience. He explains where businesses go wrong when implementing AI to stay on trend, and relates the creation of big-brand LLMs to when those same companies raced to release their own clouds. Additionally, Armon explains what keeps 1Path returning to specific partners - spoiler alert: it's the people!
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on Y...
2024-04-1119 min
Channel Insider: Partner POVISM Group CEO on How To Protect Against Dark Web ActorsIn part 2 of this two part bonus episode of Channel Insider: Partner POV, Simon David Williams, CEO of Quebec, Canada-based ISM Group, continues his conversation with host Katie Bavoso about how individuals and businesses can protect themselves from having private information (PI) exposed on the dark web. Why should you take this risk seriously? What should you do if you are targeted? And, what do you need to have in place in order to be protected by most cyber insurance companies? Katie and Simon David answer those questions and more!
A new episode of Channel Insider...
2024-04-0920 min
Channel Insider: Partner POV1Path CRO on Defining the Mid-Market and its Customers' NeedsIn Part 1 of this two part interview, host Katie Bavoso is joined by Armon Aghaie, CRO of the managed service provider 1Path. Armon details how finding the "sweet spot" in the market started with having straight-forward conversations about how the company defines the hotly debated mid-market and what exactly the business there need from solutions and services providers. He also explains the similarities between their clients, even if they are in different verticals, that helps 1Path standardize their approach to success while still considering the individual needs of each client business. Additionally, Armon tells the story of how he...
2024-04-0419 min
Channel Insider: Partner POVISM Group CEO on Battling The Forces of the Dark WebIt all started when Simon David learned his critical company data and information was at risk of exposure on the dark web in 2017. Now, he's a dark web expert who not only helps to take down bad actors on the platform, but helps other IT leaders become "Jedis" against internet pirates and hackers as well. Â
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the...
2024-04-0219 min
Channel Insider: Partner POVFNG on Seeing The Invisible With Wireless SurveysUpton explains that more and more, customers want to evaluate their connectivity and access points and determine where they can spend or save to improve operations in their warehouse, manufacturing facility, or other business with a large real estate footprint. Hear how FNG can has saved customers up to 50 percent on their spending and how Upton measures success. Â
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a g...
2024-03-2816 min
Channel Insider: Partner POVOTAVA CEO on Transition to Broadcom Partner ProgramWhile honored to be invited to be a Premiere Partner in the new, exclusive, and contentious Broadcom Advantage Partner Program, OTAVA CEO TJ Houske understands there will be an adjustment period in 2024. However, he sees the potential within the growing pains and likens the discomfort to what many businesses felt during the global pandemic of 2020 when they were forced to pivot and innovate quickly and are now even better off than before. Join Houske and host Katie Bavoso as they dissect OTAVA's future and what the CEO says the multi-cloud solution provider is investing in this year.
2024-03-2620 min
Channel Insider: Partner POVOTAVA CEO on New S.E.C.U.R.E.™ Framework and AI SecurityThe S.E.C.U.R.E.™ Framework from OTAVA was created to help provide an easy to understand road map for customers to have a strong, layered approach to cloud security. Houske also explains how security vendor Fortinet is a major engine for the framework, and he advises customers on what to look for when  deciding which AI-powered solutions are right for their business.Â
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solut...
2024-03-2120 min
Channel Insider: Partner POVArchera Executive Explains New Way to De-Risk Cloud CommitmentArchera is an independent software vendor that went to market in 2023 with the mission of making cloud consumption cheaper and less risky for businesses. With this cloud commitment insurance solution, Jabari says businesses can achieve, and afford, better business outcomes with AWS as opposed to traditional cloud spend methods.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at p...
2024-03-1420 min
Channel Insider: Partner POVXenTegra CEO On Status of VMware Partnership and How Company is Giving Back in 2024 - Part 2In this half of the interview, Andy discusses the vendors that support XenTegra the most, the future of XenTegra's partnership with VMware following its acquisition by Broadcom, and why he says he enjoys being on the partner side more than the vendor side. Plus, what XenTegra is doing to help other solution providers and the greater community.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest o...
2024-03-0720 min
Channel Insider: Partner POVXenTegra CEO On Microsoft Copilot, Salesforce, and Being a VAR 2.0 - Part 1In part 1 of this two part interview, Andy and Katie covered a variety of topics including XenTegra's investments with ServiceNow, its recent partnership with Salesforce, and how any company can start becoming a digitally driven one. Andy and his team recently presented a webinar on how to get return on investment out of Microsoft Copilot, and Katie asks how channel providers and their customers can do just that. Stay tuned! Part 2 of this interview comes out Thursday, March 7th!
A new episode of Channel Insider: Partner POV is released every other Thursday. Wa...
2024-03-0518 min
Channel Insider: Partner POVGotham Technology Group CTO on Provisioning Clients in an Uncertain EconomyKen explains how he's able to determine if customers need new technology or better processes, especially when provisioning in a down economy. The Gotham Technology Group CTO also describes what catches his attention during product pitches from startups and prospective vendor partners. Find out what vendors are helping Ken and Gotham TG secure and support their major bank, hospital, and global company customers in the New York City metro area.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you h...
2024-02-2920 min
Channel Insider: Partner POVAEC Group Execs on Education, Budgeting, and Addressing Vendor Changes With CustomersBrian and Ken detail how they take client variables and concerns into consideration when approaching them about new technology, and how AEC Group prioritizes client education over making sales. Additionally, the team explains how vendors can earn the VAR's trust in the wake of the end of the VMware partner program following it's acquisition by Broadcom. And, what vendors are on the top of AEC Group's list? Stay tuned to find out!
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsI...
2024-02-2720 min
Channel Insider: Partner POVAxiom Exec on Bringing Simplicity and Clarity to Observability and Log ManagementKendall explained how Axiom can save organizations up to 20x on their observability and datastore needs and how channel solution providers can partner with them to gain an entry point into business deal with a customer. He also addresses how customers can leverage AWS to supplement the cost of Axiom, unlike other tools.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach o...
2024-02-2217 min
Channel Insider: Partner POVA Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 2In Part 2, Katie and Cody discuss how IT channel MSPs and MSSPs can keep themselves and their clients safe in 2024 and what solutions and frameworks they should be implementing. The two also tackle the question of what truly makes a managed service provider a "trusted advisor" to the client? Plus, Cody gives his take on what to consider before deploying AI tools, like Microsoft Copilot, in your business's environment. And, how can MSPs and MSSPs use the current threat landscape to find new business opportunities? Katie and Cody dig into that and more!
A new episode...
2024-02-2019 min
Channel Insider: Partner POVVandis Execs Talk How To Future-Proof and Secure Network InfrastructureThe leaders of solution provider business, Vandis, explain that building a secure network of solutions is just as important as building a flexible one that can be adjusted and upgraded in the future. This practice takes a lot of listening and planning that starts earlier than clients expect.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@c...
2024-02-1514 min
Channel Insider: Partner POVA Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 1In Part 1 of this interview, Cody tells his story of how he went from convicted hacker to cybersecurity defender using his skills and talents for good, and why other bad actors should do the same. Plus, Katie and Cody discuss who is behind some of the worst ransomware attacks we’ve seen so far in 2024, the differing motivations behind hacker groups like Scattered Spider and Volt Typhoon, what technology is at risk of exploitation according to the CISA of the U.S., and what all of it means for the IT channel this year.Tune in for Pa...
2024-02-1319 min
Channel Insider: Partner POVHow To Make a Channel Pizza with the CEO of Network Solutions ProviderWalker also explains the exciting potential of AI use cases in healthcare verticals, what being "pre-AI-ready" as a business means, when we can expect a true 5G expansion, and the philanthropic work he's focused on in 2024.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.comFor more episodes of Channel Insider: Partner POV a...
2024-02-0824 min
Channel Insider: Partner POVJeskell Systems New CMO on Channel Marketing Best Practices and ChallengesIn her first month as CMO, Kelly has experienced bad marketing practices first hand with her inbox getting spammed by people trying to get her attention and time. She explains why this is not the way to she intends to lead her marketing team, as well as why she chose to join the 30+ year old solution provider, and why Jeskell Systems is more than a traditional VAR.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a...
2024-02-0121 min
Channel Insider: Partner POVMainline Director of Technology Talks Differentiators and Navigating End Of a Major Partner ProgramCarlos explains his priorities in a role he says is still new to Mainline and how he stays close to the customers and their needs. When asked how Mainline is navigating the news that Broadcom will effectively end the VMware Partner Connect Program in April 2024, Carlos says it's ideal not to "overreact," but "have a Plan B." And Katie and Carlos have a little fun reflecting on his recent business trip to a very snowy Buffalo, NY.Â
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on Yo...
2024-01-2522 min
Channel Insider: Partner POVTego Marketing VP Talks Navigating Evolving CMMC ComplianceWhat may seem like a recent surge of merger and acquisition activity in the IT channel doesn't come without it's fallout. Vosburgh weighs in on how this activity can impact channel partners like Tego and when they approach their clients about the changes happening to their vendor partners. Channel Insider: Partner POV releases a new video and podcast episode weekly. Go to channelinsider.com or our Channel Insider YouTube page to see these podcasts in video form.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the in...
2024-01-1827 min
Channel Insider: Partner POVXperteks CEO On the Difference Between an MSP and a Digital JanitorChannel Insider: Partner POV releases a new video and podcast episode weekly. Head over to channelinsider.com or our Channel Insider YouTube page to see these podcasts in video form. In other exciting news, Channel Insider released it's first Top Hybrid Solution Provider list of 250 solution providers leading the charge in the IT channel. You can check out who made the list on channelinsider.com
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a...
2024-01-1132 minChannel Insider: Partner POVWelcome to Channel Insider: Partner POVIf you're an IT channel solution provider, vendor, CIO, or technology buyer, this is the series for you! Channel Insider: Partner POV is a brand new video and podcast series from Channel Insider. Join host Katie Bavoso as she interviews the innovative solution providers of the IT channel who are staying in lock step with digital transformation and driving successful business outcomes for their customers. How are they doing this? What are their secret weapons? How are they going from transactional relationships to true partnerships with their clients? You can expect answers to these questions, and many m...
2024-01-1001 min