Shows
TeleTracking Patient Flow PodcastSafety Net Hospitals | Dr. Olusegun Ishmael | Sinai Chicago | Part 2 of 2On Part 2 of the two-part episode, we continue our conversation with Dr. Olusegun Ishmael (Dr. Ish), Vice President of Clinical Operations for Sinai Chicago. The state of Illinois has 40 safety net hospitals - representing 19.1% of the state's hospitals. Dr. Ishmael tells TeleTracking's Maria Romano how Sinai Chicago works to help serve vulnerable populations.
What you'll learn on this episode:
• The roadblocks are safety net hospitals facing today(1:54)
• The efficiencies and value of partnering with TeleTracking (7:18)
• Launching a Command Center at Sinai Chicago (11:30)
• The future of safety net hospitals (14:33)2022-10-2518 minTeleTracking Patient Flow PodcastSafety Net Hospitals | Dr. Olusegun Ishmael | Sinai Chicago | Part 1 of 2On the first of this two-part episode, Dr. Olusegun Ishmael (Dr. Ish), Vice President of Clinical Operations for Sinai Chicago, speaks with TeleTracking's Maria Romano about the importance of safety net hospitals.
Safety net hospitals serve all populations and are legally obligated to provide healthcare to citizens regardless of insurance status.
What you'll learn on this episode:
• More about Dr. Ishmael and Sinai Chicago (1:54)
• Sinai Chicago demographics (4:30)
• The choice to serve at a safety net hospital (5:50)
• Funding for safety net hospitals (8:09)
• The impact of COVID-19 on Sinai Chicago (12:15)2022-10-2516 min
TeleTracking Patient Flow PodcastKathy Menefee | Managing Director of Advisory Services for TeleTrackingOn today's episode, we meet Kathy Menefee, Managing Director of Advisory Services for TeleTracking. The stress that caregivers face today is real. The science behind is called "cognitive load"...and Kathy Menefee just happens to be an expert on the topic. What you'll learn on today's episode:
• How cognitive load impacts caregivers (1:32)
• The three components of cognitive load (3:48)
• How can hospital leadership work to support staff (7:51)
• The importance of communication protocols in place (11:04)2022-03-1514 minTeleTracking Patient Flow PodcastSeth Hostetler & Rob Teachout | Geisinger | Part 2On this second part of our conversation with Seth Hostetler of Geisinger and Robert Teachout of TeleTracking, we dig deeper into the implementation of a Real-Time Locating System (RTLS)at Geisinger to improve asset tracking.
On this episode you'll learn:
• The implementation of RTLS (1:01)
• Training for the change a RTLS brings (4:07)
• Projecting forward to further process improvements (9:24)2022-03-1514 minTeleTracking Patient Flow PodcastSeth Hostetler and Rob Teachout | Geisinger | Part 1On today's episode, we meet Seth Hostetler, Lead Process Engineer, Supply Chain Services for Geisinger, as well as Rob Teachout, Enabling Technologies Workflow Services Project Manager for TeleTracking.
The two have worked together on the implementation of a TeleTracking Real-Time Locating System (RTLS) at Geisinger to track assets and keep the supply chain flowing. In the first of this two-part episode you'll learn:
• How RTLS improves processes, bottom line, and enhances patient care (4:01)
• Challenges that Geisinger faced that initiated the implementation of TeleTracking's RTLS (11:10)2022-03-1515 minTeleTracking Patient Flow PodcastTom Perry | Senior Product Manager for TeleTrackingThe overall patient flow process is made up of numerous touchpoints. How the patient moves through the process is known as "transport," an area where Tom Perry has great expertise. Let's listen in as Tom discusses the important role of transport in overall patient care.
What you'll learn today:
• Why is effective transport so important to patient flow? (1:33)
• How does transport respond to fluctuations in schedule? (2:47)
• The importance of dedicated transporters. (3:15)
• Tactics for improving transport systems. (5:56)2022-03-1510 min
TeleTracking Patient Flow PodcastDan Wadsworth | Lead Account Manager for TeleTracking UKOn today’s episode, we meet Dan Wadsworth, Lead Account Manager for TeleTracking UK. Throughout his career with the NHS, Dan remained committed to the transformation of healthcare. Since coming to TeleTracking, he’s been building relationships with hospitals throughout Europe to drive that tranformation. He recently spoke with TeleTracking’s Susan McLaughlin about the great things happening in the UK. What you'll learn:
• A day in the life of an account manager (2:03)
• Best practices and KPIs (3:00)
• The unique challenges of managing trusts (5:45)
• Proudest TeleTracking moments (7:26)2021-07-2809 minTeleTracking Patient Flow PodcastStephen Boyle | Solution Director for TeleTracking UK | Part 2On today’s episode we continue our conversation with Stephen Boyle, Solution Director for TeleTrackingUK. Today, Stephen speaks to: We Meet You Where You Are: The role of Change Management at TeleTrackingUK. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin.
What you'll learn:
• Understanding the issues within a hospital (2:02)
• Defining client success (4:12)
• Bringing together people, process and technology (7:08)2021-07-2812 minTeleTracking Patient Flow PodcastStephen Boyle | Solution Director for TeleTracking UK | Part 1On today’s episode, we meet Stephen Boyle, Solution Director for TeleTracking UK. Stephen, a clinical lead for TeleTracking, provides exceptional insight from the field. Today, he gives us a nurse’s perspective on centralized capacity management in patient flow. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin. This is the first of a two-part conversation.
What you'll learn:
• Stephen's background (:44)
• Process of managing bed estates (4:04)
• The role of technology in healthcare (7:44)
• Bed management with TeleTracking (9:30)2021-07-2812 minTeleTracking Patient Flow PodcastNeil Griffiths | TeleTracking InternationalOn today’s episode, we meet Neil Griffiths, Managing Director for TeleTracking International. With a long background in healthcare, Neil brings a wealth of experience to TeleTracking. Today, he talks with Susan McLaughlin to discuss the differences in healthcare across the world and the value TeleTracking brings no matter the geographic location. What you'll learn today:
• a background supporting hospitals (:41)
• TeleTracking in the UK(1:54)
• Key differences between the UK and US healthcare markets (2:51)2021-07-2809 minTeleTracking Patient Flow PodcastMark Holoska | Director of Health Systems for TeleTracking | Part 2On today’s episode, we continue our conversation with Mark Holoska, Director of Health Systems for TeleTracking. Let’s learn more about TeleTracking’s Clinical Workflow Suite that specializes in perioperative technology to help operating rooms deliver on-time and effective care.
Today you'll learn:
• The business case for TeleTracking in the operating room (:53)
• The patient flow strategy (2:45)
• Introducing TeleTracking to staff (4:33)
• Enhancing the patient experience (7:13)2021-07-1509 minTeleTracking Patient Flow PodcastMark Holoska, Director of Health Systems for TeleTracking | Part 1On today’s episode we meet Mark Holoska, Director of Health Systems for TeleTracking. As an RN, BSN, Mark provides a unique perspective to patient care particularly in perioperative nursing. He brings a 19 year background in healthcare IT to bring firm strategy to TeleTracking’s Clinical Workflow Suite that specializes in perioperative technology to help operating rooms deliver on-time and effective care. TeleTracking’s Susan McLaughlin recently caught up with Mark to discuss the industry. This is part one of a two-part conversation.
What you'll learn today:
• How a background in perioperative translated into technology (1:02)
• Key perioperative challenges/opportunities (3:52)
• The challenge of...2021-07-1510 minTeleTracking Patient Flow PodcastInternational Nurses WeekIn honor of International Nurses Day, TeleTracking's Maria Romano sat down with three nurses to talk about how they led through the last year amid the COVID-19 pandemic. The conversation includes:
• Shawn Mabry, System Director for Sinai Chicago's Patient Transfer and Navigation Center
• Tom Tsitas, an RN with Halifax Health in Daytona Beach, Florida
• Kelly Cushman, an RN with Maidstone & Turnbridge Wells, the NHS Trust in the UK
If you know a nurse, celebrate them today and every day. Enjoy the episode.2021-05-1712 minTeleTracking Patient Flow PodcastBrandi Hollins | TeleTracking Workflow ConsultantOn today’s episode we meet Brandi Hollins, a Workflow Consultant
with the TeleTracking Technologies Clinical Workflow Suite Team. In her role, Brandi assists Surgical Services of organizations with exploring the facility’s current processes. Today, she talks with Susan McLaughlin about TeleTracking’s Perioperative Best Practices and her work to improve efficiencies and increase productivity with health systems. Today you'll learn:
• How best practices should be used (1:45)
• Key operational outcomes and indicators (3:20)
• Creating scheduling guidelines (8:13)
• How workflow tools help to optimize OR utilization (8:49)
• Addressing delays around patient preparation (11:19)
• Improving provider coordination (13:35)
• Creating efficiencies (16:48)2020-08-2721 minTeleTracking Patient Flow PodcastDisaster Readiness | Part 2In this second episode of our four part series, we meet Justin Willis, Nurse Manager, Centralized Patient Logistics Center at Broward Health, who brings first-hand experience of both Hurricane Dorian and the Stoneman Douglas High School shooting. John Weimer, Vice President of Emergency and Trauma Services at Kettering Health Network, worked with his team to care for the victims of the mass shooting in Dayton, Ohio. What you'll learn:
• Refining the evacuation processes (3:06)
• Standardizing disaster equipment (4:30)
• Triage tagging (5:30)
• Managing patient intake in an emergency (7:22)
• Redeploying resources (9:45)2020-03-0913 minTeleTracking Patient Flow PodcastDisaster Readiness | Part 1On today’s episode…disasters. Whether from wildfires, hurricanes and tornados to flu outbreaks and mass shootings — disasters are unfortunately a part of life. During these difficult times, the benefits of a centralized approach to care are essential —and demonstrates the importance of planning and regular disaster drills.
On this episode, we begin a disaster readiness series, hearing from health professionals who put those disaster drills into practice. They recently told their stories at TeleTracking’s TeleCon 19.
In this four part series, we begin with Sandra Gonzales, Trauma Program Director and Arturo Vilalobos, Administrator on Duty – both from UMC El Paso. The tw...2020-02-2609 min
TeleTracking Patient Flow PodcastJon Hickenlooper | Intermountain HealthcareOn today’s episode, we meet Jon Hickenlooper, an Operations Consultant for Patient Flow at Intermountain Healthcare in the Greater Salt Lake City Utah area. Intermountain is a 24 hospital system with more than 30 thousand employees. Jon talked to us recently at TeleTracking’s TeleCon 19 about using TeleTracking to study metrics and identify challenges within their organization. What you'll learn:
• Implementing TeleTracking (1:03)
• Working with data (2:45)
• The Virtual Hospital concept (3:30)2020-01-2706 min
TeleTracking Patient Flow PodcastHealth First | Linda Castelli and Luann TirelliOn today’s episode, we meet Linda Castelli and Luann Tirelli of Health First in Melbourne, FL. Linda is the Supervisor of Centralized Patient Logistics and Centralized Registration, Luann is the Director of VitalWatch eICU Operations. Both work extensively with TeleTracking in their roles with Health First, which was an early adopter of the technology. Today you'll learn:
• Moving from paper to digital (:48)
• The eICU Concept (4:45)
• Patient Satisfaction Scores (7:01)
• Focus on Ready-To-Move (8:19)
• Setting Goals & Benchmarking (13:45)
- Disaster Response (15:23)2019-12-1020 min
TeleTracking Patient Flow PodcastHeather Beauford | Washington Regional Medical CenterOn today’s episode, we meet Heather Beauford, Operations Manager with Washington Regional Medical Center located in Northwest Arkansas. Heather has been working with the TeleTracking platform since it was introduced to Washington Regional Medical Center three years ago. Here, she tells us about making that leap into the technology. Here's what you'll learn:
• Understanding the "why" of TeleTracking (1:35)
• Focused oversight committee(3:00)
• The Proof is in the Data (4:54)
• Creating a Culture Through Education (7:04)
• Initiatives for the Future (9:35)2019-11-1812 min
TeleTracking Patient Flow PodcastMelanie Morris | Carilion ClinicOn today’s episode, we meet Melanie Morris, Senior Director of Carilion Clinic’s Transfer & Communications Center, based in Roanoke, VA. Melanie currently manages bed placement for two of the system’s six facilities, but will soon take over communications for all locations with the help of TeleTracking. What you'll learn today:
• Lessoned learned while expanding (1:16)
• The importance of an EVS liason (2:25)
• Managing an off-site Command Center(4:38)
• Details of starting a Command Center from scratch(6:53)
• Getting support from key players(8:26)
• Top 3 Tips to Command Center success (10:49)2019-11-1214 min
TeleTracking Patient Flow PodcastPaul Taber | Broward Health | Part 2On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn...
- The role of leadership in the process (:38)
- Bridging the gap of managing multiple facilities (2:05)
- Marketing the Command Center to referring physicians (3:37)
- Discharge planning process (5:10)
- Advise to others (6:20)2019-08-2107 min
TeleTracking Patient Flow PodcastPaul Taber | Broward Health | Part 1On today’s episode we meet Paul Taber, Director, the Centralized Patient Logistics Center at Broward Health in Broward County, Florida. Paul discusses the steps to success in implementing an effective patient flow plan. Today you'll learn:
- Buy in by key administrators (:35)
- Staffing (1:44)
- Addition of Case Management to process (3:!0)
- Goals (4:12)
- Disaster Management Preperation(5:40)2019-08-2108 min
TeleTracking Patient Flow PodcastChris Wagoner | AscensionOn today’s episode we meet Chris Wagoner, Regional Director, Clinical Support Services at Ascension, the largest Catholic health system with facilities in 23 states and the District of Columbia. Chris put his extensive background to work to pull together clinicians, support and IT to serve patients better. The answer was a Command Center. What you'll learn today:
• Keys to creating a command center (:44)
• Getting executive buy-in (3:33)
• Successful onboarding strategy (5:10)
• If I had to do it all over again... (8:00)
• Outbound marketing (10:19)
• Efficiency statistics (11:23)2019-08-0512 min
TeleTracking Patient Flow PodcastWilliam Folk | Northwell HealthOn today’s episode, we meet William Folk, Assistant Director of Nursing and Patient Logistics at Northwell Health, Huntington Hospital. William has been critical in implementing pull methodology to help improve patient flow at Northwell/Huntington. Here's what you'll learn:
• Strategizing organizational change (:40)
• Pull + Accountability(2:50)
• Reporting (6:15)
• Ready to Move (7:20)
• Next steps (10:21)2019-07-1913 min
TeleTracking Patient Flow PodcastKim Whitley | Phoebe Putney Health SystemOn today’s episode we meet Kim Whitley, Vice President of Patient Logistics and Care Coordination at Phoebe Putney Health System. Kim was a leader in the adoption of Teletracking at Phoebe Putney and continues to drive the technology to improve patient flow. What you'll learn:
• Challenges facing Phoebe Putney (:34)
• Rallying staff for technology implementation(2:30)
• Working through a shift in culture(5:06)
• Results and outcomes(6:18)
• Next steps (7:44)2019-06-2010 min
TeleTracking Patient Flow PodcastTracy Lopez | Community Scheduling & WorkflowOn today’s episode, TeleTracking’s Susan McLaughlin meets Tracy Lopez, product specialist for Community and Scheduling Workflow at TeleTracking. To get started, Tracy talks about how healthcare is impacted by the changing on-demand culture precipitated by Amazon. What you'll learn:
• Delivery of Service vs. Emotional Experience (1:20)
• Convenience of Text Communication (2:15)
• Evolution of the Patient Experience (4:30)
• Impact of PCP Experience on Overall Health System (6:10)2019-02-1910 min
TeleTracking Patient Flow PodcastLynne Goodloe and Kelley Barry | Virginia Commonwealth UniversityOn today’s episode, TeleTracking’s Susan McLaughlin chats with Patient Flow specialists from Virginia Commonwealth University Health. Kelley Barry is Senior Clinical Applications Analyst and Lynn Goodloe is the Director of Patient Flow. VCU Health has been doing groundbreaking work with care progression indicators and was recently awarded the HIMSS Davies Award of Excellence for outstanding achievement of organizations that have utilized health information technology to improve patient outcomes and value. What you'll learn:
• Subject Matter Expert (SME) Group (1:10)
• Care Progression Indicators Improving Communication (5:21)
• Automating the Discharging Planning Process (6:58)
• How to Sustain the Success (9:45)2019-02-1413 min
TeleTracking Patient Flow PodcastEric Brown | Palmetto HealthOn today’s episode, TeleTracking’s Susan McLaughlin meets Dr. Eric Brown, Physician Executive with Palmetto Health. Dr. Brown's extensive Emergency Department background drives his passion for improved patient flow. What you'll learn from Dr. Brown today:
• Engineering culture is like engineering processes (1:30)
• Engaging top executives for success (4:05)
• Prioritizing change (6:20)
• Real-Time Demand Capacity Management (8:16)
• What perfect patient flow looks like (10:22)
• Preparing for disaster (12:00)2019-01-0315 min
TeleTracking Patient Flow PodcastKim Jefferson | Swedish Medical Center | Daisy Award RecipientOn today’s episode of the Patient Flow Podcast, we meet Kim Jefferson, the recipient of the second annual Daisy Award for Extraordinary Nurse in Patient Flow. Kim works for the Swedish Medical Center in Englewood, Colorado. What you'll learn in today's episode:
• Passion for nursing (2:28)
• Developing an award-winning patient flow process (4:40)
• "Ready for the Next Patient" campaign (10:10)
• Life-changing results (11:00)2018-12-1018 min
TeleTracking Patient Flow PodcastCheryl Stokes | Children's Healthcare of AtlantaOn today’s episode of the Patient Flow Podcast, we meet Cheryl Stoke, Director of Clinical Resource Management and Patient Intake at Children's Healthcare of Atlanta. What you'll learn in today's episode:
• The importance of deep clinical backgrounds in a transfer center staff (1:09)
• Bringing transparency to physician communication (2:36)
• Family-Centered Rounding pilot program (4:48)2018-11-2008 min
TeleTracking Patient Flow PodcastKathy Menefee | TeleTracking Advisory Services Team | Part 2On today’s episode of the Patient Flow Podcast, we continue our conversation with Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. What you'll learn in today's episode:
• The power of data in patient flow (:37)
• Three steps of a comprehensive patient flow plan (1:44)
• Example of a successful patient flow system at work (4:00)2018-08-2206 min
TeleTracking Patient Flow PodcastKathy Menefee | TeleTracking Advisory Services Team | Part 1On today’s episode of the Patient Flow Podcast, we welcome Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. In Part 1 of this two-part interview, Kathy shares three key things hospitals can do to improve patient What you'll learn from today's episode:
• Challenges facing hospitals implementing patient flow strategy (:50)
• The importance of senior leadership in the process (4:12)
• The role of Patient Flow Council (6:42)
Watch for Part 2 of our conversation with Kathy Menefee in the days to come.2018-08-2113 min
TeleTracking Patient Flow PodcastLisa Maples | Director, Centralized Patient Logistics | Health First | Part 2On today’s episode of the Patient Flow Podcast, we continue our conversation with Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode:
• Lessons learned from a command center start-up (:48)
• The importance of physician integration in a command center (2:37)
• Getting through overwhelming emergency situations(4:51)2018-07-2707 min
TeleTracking Patient Flow PodcastLisa Maples | Director, Centralized Patient Logistics | Health First | Part 1On today’s episode of the Patient Flow Podcast, we welcome Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode:
• An RN's perspective's on patient logistics (:35)
• Managing staffing turnover and on-boarding (3:28)
• Three important things to have in place for a successful command center (6:02)
Be sure to catch Part 2 for more information about implementing an effective command center.2018-07-2708 min
TeleTracking Patient Flow PodcastTom Stafford | Halifax Health System | Part 2On today’s episode of the Patient Flow Podcast, we continue our conversation with Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn from today's conversation:
• The importance of doing Multidisciplinary Rounding (MDRs) with clinical teams (:30)
• Getting the executive team on board (6:15)
• Project Roadmap for 2019 (7:45)
• Cybersecurity (9:00)2018-07-2311 min
TeleTracking Patient Flow PodcastTom Stafford | Halifax Health System | Part 1On today’s episode of the Patient Flow Podcast, we welcome Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn through today's conversation:
• Goals for Halifax Health System's Technology Program (2:00)
• The TeleTracking Customer Conference and Key MDR Takeaways (2:30)
•Multidisciplinary Rounding and It's Impact on Length of Stay (3:40)
Listen for Part 2 of our conversation with Tom Stafford of Halifax Health System.2018-07-1708 min
TeleTracking Patient Flow PodcastPart 2 | Jon Poshywak | VP & GM of Enabling Technologies for TeleTrackingOn today’s episode of the Patient Flow Podcast, we continue our conversation with Joh Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking.2018-06-2610 min
TeleTracking Patient Flow PodcastPart 1 | Jon Poshywak | VP & GM of Enabling Technologies for TeleTrackingOn today’s episode of the Patient Flow Podcast, we welcome Jon Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking. We learn about the three key considerations when choosing an RTLS solution. Part 2 to be released soon!
For more information about RTLS/Enabling Technologies, please visit www.teletracking.com.2018-06-2009 min
TeleTracking Patient Flow PodcastJames Waddell | Cone Memorial HospitalOn today’s episode of the Patient Flow Podcast, we welcome James Waddell, Transit Support Services Manager with Moses H. Cone Memorial Hospital in Greensboro, North Carolina. James has been instrumental in adopting TeleTracking technology into Cone’s transport tracking – dropping facility transport times from 32 minutes to 26 minutes, and then down to 19 minutes with additional technology solutions. Listen in to hear how the program was rolled into their day-to-day operations…2018-05-0712 min
TeleTracking Patient Flow PodcastDAISY Foundation | Nanne Finis and Maria RomanoOn today’s episode of the Patient Flow Podcast, we celebrate National Nurses Week (May 6 – 12) by welcoming Nanne Finis, Vice President Advisory Services for TeleTracking and Maria Romano, Clinical Client Success Director for TeleTracking. The two will discuss the DAISY Foundation, a TeleTracking collaboration dedicated to recognizing the important work that nurses do.2018-05-0113 min
TeleTracking Patient Flow PodcastCommunity PlacementOn today’s episode of the Patient Flow Podcast, we welcome Tom Perry, Product Manager at TeleTracking and Karlin Miller, Director of Market Development for TeleTracking. Today, Tom and Karlin will share thoughts on TeleTracking’s newest solution – Community Placement. Community Placement is expanding TeleTracking’s reach beyond the walls of the hospital and into the post-acute space. Let’s learn more about Tom and Karlin and this exciting work they’re doing…2018-04-1109 min
TeleTracking Patient Flow PodcastDeb Kaczynski | TeleTracking Managing ConsultantOn today’s episode of the Patient Flow Podcast, we welcome Deb Kaczynski, Managing Consultant for TeleTracking’s Consulting Team. Deb works with organizations to help support and guide them to optimally use the TeleTracking technology. She does this by helping influence how they adopt the technology to change management and process redesign. Let’s listen in as Deb sheds light on this critical step in the process.2018-02-2213 min
TeleTracking Patient Flow PodcastBetty Sopko | University Hospital Health SystemOn today's episode of The Patient Flow Podcast, we welcome Betty Sopko, IT Manager of Business Applications at University Hospital Health System in Cleveland. Betty manages 11 IT professionals who support a variety of applications. She recently relocated a transfer center and discusses the IT phase of this undertaking.2018-01-1212 min
TeleTracking Patient Flow PodcastRusty Rooms & Larissa Thorniley | Part 2On today's episode of The Patient Flow Podcast, we continue our conversation with Rusty Rooms of OUMC and Larissa Thorniley of UC Health. TeleTracking's Susan McLaughlin leads them through a discussion about processes and solutions in patient flow.2018-01-1208 min
TeleTracking Patient Flow PodcastRusty Room & Larissa Thorniley | Part 1On today's episode of The Patient Flow Podcast, we welcome Rusty Rooms, Clinical Specialist, Emergency & Access Services at OUMC and Larissa Thorniley, Nurse Manager at UC Health. Both have extensive experience building a transfer center. Today, they tell us about the challenges and rewards. Be sure to catch Part 2 of the conversation.2018-01-1207 min
TeleTracking Patient Flow PodcastAnn Hanford | NYU Winthrop HospitalOn today's episode of The Patient Flow Podcast, we welcome Ann Hanford, Assistant Vice President of Capacity Management and Patient Flow Optimization at NYU Winthrop Hospital. Ann is a visionary who has successfully implemented a variety of web-based applications for NYU. TeleTracking's Susan McLaughlin talks to Ann about NYU's commitment to maintain patient flow standards.2018-01-0313 min
TeleTracking Patient Flow PodcastElisa Ayer | Baylor Scott & White | Part 2On today's episode of the Patient Flow Podcast, we continue our conversation with Elisa Ayers, Director of The Patient Placement Center at Baylor, Scott & White Health in Dallas, Texas. In the second part of this conversation, we learn how the industry has changed and the important role data plays in the process.2017-12-0608 min
TeleTracking Patient Flow PodcastElisa Ayers | Baylor Scott & White | Part 1On today's episode of the Patient Flow Podcast, we meet Elisa Ayers, Director of The Patient Placement Center at Baylor, Scott & White Health in Dallas, Texas. In part one of this two part conversation, Elesa shares the challenges of establishing a patient flow process within a large multi-prong system.2017-12-0607 min
TeleTracking Patient Flow PodcastPalmetto Hospital | Part 2On today's episode of the Patient Flow Podcast, we continue our conversation with Hope Stack and Harmony Robinson of Palmetto Health System. In this episode, they discuss their accountable care units and how TeleTracking supports their efforts in moving forward.2017-12-0217 min
TeleTracking Patient Flow PodcastPalmetto Health System | Part 1On today's episode of the Patient Flow Podcast, we welcome Hope Stack and Harmony Robinson of Palmetto Health System in South Carolina. As the organization's System Flow Administrator and Nurse Analyst, respectively, the two have implemented innovative patient flow interventions. For more, be sure to listen to Part 2 of the conversation.2017-12-0211 min
TeleTracking Patient Flow PodcastCharlotte Damato | Sarasota Memorial Healthcare System | Part 2On today's episode of the Patient Flow Podcast, we continue our conversation with Charlotte Damato of Sarasota Memorial Healthcare System. She starts by expanding on how personnel changes supported their operational changes as they implemented their patient flow strategies.2017-12-0210 min
TeleTracking Patient Flow PodcastCharlotte Damato | Sarasota Memorial Healthcare System - Part 1On today's episode of the Patient Flow Podcast, we welcome Charlotte Damato, QI Coach at Sarasota Memorial Healthcare System, one of the largest public hospitals in the country - boasting a Level 2 trauma center with 829 beds, more than 24,000 surgeries per year and 34 operating rooms. Listen as Charlotte walks us through their goals of increasing OR utilization and reducing turnover time. The episode continues in Part 2.2017-12-0210 min
TeleTracking Patient Flow PodcastAnita Bowers | Freeman Health SystemOn today's episode of The Patient Flow Podcast, we meet Anita Bowers, an IT Clinical Analyst from Freeman Health System in Missouri. With more than 15 years of IT clinical support and project management experience in healthcare, Anita has great perspective on the importance IT plays in the care of patients.2017-11-2807 min
TeleTracking Patient Flow PodcastBill Griffith | VP of Performance Improvement for TeleTrackingOn today's episode of The Patient Flow Podcast, we meet Bill Griffith, Vice President of Performance Improvement for TeleTracking. Bill, a long time operations expert, spent much of his career in manufacturing and shares the parallels he sees between manufacturing and healthcare.2017-11-1510 min
TeleTracking Patient Flow PodcastMike Coen | VP Engineering | TeleTrackingOn today's episode of Patient Flow Podcast, we welcome Michael Coen, Vice President of Engineering at TeleTracking. Let's listen in as Michael discusses TeleTracking's migration to the Cloud and the benefits to clients.2017-11-0709 min
TeleTracking Patient Flow PodcastPhyllis McKoin | North Mississippi Medical CenterOn today's episode of The Patient Flow Podcast, we welcome Phyllis McKoin, Supervisor/Ambassador Services at North Mississippi Medical Center in Tupelo, Mississippi. Phyllis and her team recently celebrated their one millionth transport with the help of TeleTracking. Hear how they got there.2017-11-0109 min
TeleTracking Patient Flow PodcastTom Perry | Product Manager | TeleTrackingOn today's episode of The Patient Flow Podcast, we meet Tom Perry, Product Manager for TeleTracking. Tom and Dr. Scott Newton were recently published in the National Association of Healthcare Transport Management's Journal. Tom delves into the paper(Patient Transport and the Role of Value Based Care) to discuss the positive health outcomes TeleTracking brings to the table.2017-09-1311 min
TeleTracking Patient Flow PodcastTammy Moore | VP Client Success Management | TeleTracking TechnologiesOn today's episode of The Patient Flow Podcast, we meet Tammy Moore, Vice President Client Success Management for TeleTracking. Tammy discusses the evolution of a patient flow strategy and how TeleTracking consistently works to help clients achieve their goals.2017-08-3011 min
TeleTracking Patient Flow PodcastHeather Boyle | Penn State HealthOn today's episode of The Patient Flow Podcast, we meet Heather Boyle, Director of Patient Logistics at Penn State Health Milton S. Hershey Medical Center. Heather discusses the importance of aligning the operational and clinical aspects of healthcare and the logistics of implementing a command center, as well as how data and reporting helps to drive decision making.2017-08-0711 min
TeleTracking Patient Flow PodcastJoy Avery | VP Clinical Strategy | TeleTracking TechnologiesOn today's episode of The Patient Flow Podcast, we meet Joy Avery, Vice President of Clinical Strategy at TeleTracking Technologies. Joy talks about her nursing background and how a personal crisis with her twin daughters led her to implement a transfer center at North Mississippi Medical Center and to become a leader in patient flow strategy.2017-07-2810 min
TeleTracking Patient Flow PodcastKatieRomano | Head of Customer Experience at TeleTracking TechnologiesOn today's episode of The Patient Flow Podcast, we welcome Katie Romano, Head of Customer Experience at TeleTracking Technologies. Katie disusses the customer-centric culture at TeleTracking and the steps she and her team take to engage customers and focus on positive outcomes.2017-07-2506 min
TeleTracking Patient Flow PodcastScott Newton | VP Care Model Solutions for Teletracking | TechnologyOn today's episode of The Patient Flow Podcast, we continue our conversation with Scott Newton, Vice President of Care Model Solutions for TeleTracking Technologies. In this final installment of Scott's 3-part series, Susan McLaughlin and Scott discuss how value-based technology enhances the patient flow process.2017-07-1206 min
TeleTracking Patient Flow PodcastPart 2 - Adventist Health Glendale | Cynthia Norman-Bey & Marina ChakhalyanOn today's episode of the The Patient Flow Podcast, we share the second part of our conversation with Cynthia Norman-Bey, Director of Customer Experience, and Marina Chakhalyan, Nursing Operations Data Analyst with Adventist Health Glendale in Glendale, California.2017-06-1412 min
TeleTracking Patient Flow PodcastPart 1 - Adventist Health Glendale | Cynthia Norman-Bey & Marina ChakhalyanOn today's episode of The Patient Flow Podcast, we meet Cynthia Norman-Bey, Director of Customer Experience and Marina Chakhalyan, Nursing Operations Data Analyst at Adventist Health Glendale. The Health Center initially implemented a transfer center, then recently integrated patient placement and then grew the transfer center into a full command center. TeleTracking's Susan McLaughlin chats with them about the roll out of this program in the first of this two-part interview.2017-06-1410 min
TeleTracking Patient Flow PodcastKelly Jones | Stamford HospitalOn today's episode of The Patient Flow Podcast, we welcome Kelly Jones, Clinical Informatics Manager at Stamford Hospital in Stamford, Connecticut. Kelly shares her story about the search for a patient flow solution, the implementation and the far reaching positive impact TeleTracking Technologies has made within their health system.2017-06-0609 min
TeleTracking Patient Flow PodcastTim Chapman | Health System ExecutivesOn today's episode of the Patient Flow Podcast, Susan McLaughlin speaks with Tim Chapman, an advisor with Health System Executives. Throughout Tim's 30+ year career in healthcare, he has helped to enhance strategy and operations in hospitals around the world an offers
a unique perspective on the changing climate of healthcare.2017-05-2611 min
TeleTracking Patient Flow PodcastRoz Lumpkin | Advocate Good SmaritanOn today's episode of the Patient Flow Podcast, we meet Roz Lumpkin, Clinical Bed Management Coordinator and Site Administrator at Advocate Good Samaritan Hospital in Downers Grove, Illinois. Roz talks with us about the improvements in patient throughput the hospital has seen since implementing TeleTracking Technology.2017-04-1212 min
TeleTracking Patient Flow PodcastLisa Potts | University of Illinois HospitalOn today's episode of the Patient Flow Podcast, we meet Lisa Potts, Senior Director of Patient Care Services at the University of Illinois Hospital and Health Sciences System. Lisa recently completed her Doctor of Nursing Practice degree with a focus on patient flow as part of her doctoral project and discusses her interest in the area.2017-04-1109 min
TeleTracking Patient Flow PodcastScott Newton | TeleTracking VP of Care Model Solutions | Value-Based WorkOn today's episode of the Patient Flow Podcast, we continue our conversation with Scott Newton, VP of Care Model Solutions for TeleTracking with a focus on how value-based work relates to patient flow.2017-04-0705 min
TeleTracking Patient Flow PodcastPatient Flow Strategy at UAB MedicineOn today's episode of The Patient Flow Podcast, we meet Brittany LIndsey, Director of Patient Flow at UAB Medicine in Birmingham, Alabama. Listen as she tells TeleTracking's Susan McLaughlin about he steps they have taken to successfully implement a patient flow strategy at UAB.2017-03-2005 min
TeleTracking Patient Flow PodcastScott Newton | VP Care Model Solutions - Timeliness of CareOn today's episode of The Patient Flow Podcast, we meet Scott Newton, Vice President of Care Model Solutions for TeleTracking Technologies. In the first of this three-part interview, TeleTracking's Susan McLaughlin delves into Scott's passion for the timeliness of care.2017-03-1305 min
TeleTracking Patient Flow PodcastSt. Joseph Hospital | Collaboration Between Nursing and ITOn today's episode of The Patient Flow Podcast, we meet Carmen Farrell and Paul Anthony Tuccio of St. Joseph Hospital in Orange County, California, who discuss the great collaborative results the hospital has seen between their nursing and IT groups.2017-03-0211 min
TeleTracking Patient Flow PodcastLee Wallace, Director, Patient Flow | McLeod Health SystemOn today's episode of the Patient Flow Podcast, Lee Wallace, Director of Patient Flow at McLeod Health System in South Carolina tells us about his start as a paramedic and his first hand knowledge of the importance of getting patients in the right place as quickly as possible.2017-02-0919 min
TeleTracking Patient Flow PodcastTechVibe Radio - Christopher JohnsonOn today's episode of The Patient Flow Podcast, TeleTracking's Chief Solutions Officer Christopher Johnson was recently a guest on The Pittsburgh Technology Council's Podcast TechVibe Radio. Listen in as Christopher talks with Audrey Russo and Jonathan Kiersting about how TeleTracking leverages technology to enhance the patient flow process.2017-01-3012 min
TeleTracking Patient Flow PodcastUniversity of New MexicoON TODAY’S EPISODE OF THE PATIENT FLOW PODCAST, DR. IRENE AGOSTINI AND DUSTY CHAVEZ OF THE UNIVERSITY OF NEW MEXICO DISCUSS THE TREMENDOUS RESULTS THEY'VE HAD MOVING THE UNIVERSITY OF MEXICO FROM A PAPER-BASED SYSTEM TO AN ELECTRONIC BED MANAGEMENT SYSTEM.2017-01-1606 min
TeleTracking Patient Flow PodcastClare Nash | The Royal Wolverhampton NHS Trust - RTLSOn today's episode, Clare Nash, Programme Manager at Royal Wolverhampton NHS Trust in the UK discusses the scope of their RTLS System.2017-01-0910 min
TeleTracking Patient Flow PodcastVizient | 2017 Regulations Impacting Patient FlowON TODAY’S EPISODE OF THE PATIENT FLOW PODCAST, TELETRACKINGS’ SUSAN MCLAUGHLIN CHATS WITH JODI EISENBERG, SENIOR DIRECTOR OF ACCREDITATION EDUCATION SERVICES WITH VIZIENT ABOUT NEW REGULATIONS AND REQUIREMENTS IMPACTING PATIENT FLOW2016-12-0813 min
TeleTracking Patient Flow PodcastThe Daisy Foundation Introduces Award for Patient Flow NursesOn today's episode, we learn about a dynamic recognition program called The Daisy Foundation. Executive Direct Cindy Sweeney and past recipient Julie Atkins discuss the importance of recognition in the workplace.2016-11-1407 min