Shows
That's What I Call MarketingThe Singles Ep8: Cannes, Controversy, Telstra, UberEats, AI & more.....Welcome back Dan and Jasper from Tracksuit to dive into some of the most impactful stories and trends in the marketing industry.Our discussion kicks off with a recap of the Cannes Lions International Festival of Creativity. We highlight some standout campaigns, starting with Dove’s 'Real Beauty' campaign developed by Ogilvy New York with Pinterest. This campaign won the Grand Prix in Media for its bold stance against AI-generated beauty ideals and its reaffirmation of Dove’s long-term commitment to showcasing real, untouched women. We dive deep into how this campaign has driven trust and rela...2025-07-2240 min
Telco in 20Ep 115 - Telstra is disrupting the status quo (Mark Sanders)In today's rapidly evolving tech landscape, operators struggle with change because they are held back by their legacy systems and rigid processes. Bold transformation isn't just about upgrading networks or cutting costs—it requires fundamentally redesigning how the entire organization works. The future belongs to those with the courage to drive radical change — which is absolutely necessary in the age of AI and cloud.For this episode, I'm talking with Mark Sanders, Chief Architect and Head of Autonomous Networks and AI Enablement at Telstra, about their composable architecture. Telstra is building on TM Forum's ODA to create a re...2025-05-1320 min
Next Gen BuildersCrafting an Iconic Legacy Brand with Telstra's CMO Brent SmartToday on Next Gen Builders, Francois welcomes Brent Smart, the CMO at Australian Telco giant, Telstra. Their conversation focuses on the power of brand as Brent has been the leading charge behind Telstra’s new brand platform. Throughout the episode, Brent argues for connecting your marketing efforts to the real world. When trying to evaluate how Telstra appeared to consumers, his team ran surveys asking Australians to draw, not write, what they thought of the organization. Similarly, he consistently advocates for running live experiments to validate your approaches in real time. The episode also explores how...2025-05-0641 min
Inclusion at WorkReturn on Connection with Peggy Renders from TelstraHow do you feel about networking? Have you considered it as not only a driver of personal growth, but also organisational growth?In this episode we speak to Peggy Renders, Chief Customer Officer at Telstra and discuss the importance of connection in the workplace. She shares insights from Telstra's recent research, Return on Connection, emphasising the impact of strong networks on organisational performance and individual growth.Show NotesPeggy RendersReturn on ConnectionQuantium Telstra2025-03-0544 min
Firetrail Equity Edge | High Conviction InvestingIs Telstra Still the Market Leader in Aussie Telco? The Investment ViewTelstra is Australia’s leading telecommunications provider, with over 50% market share. Despite charging more than its competitors, it continues to grow its market share, highlighting the strength of its service and customer loyalty.
In this episode, Firetrail High Conviction Fund co-portfolio manager Scott Olsson joins product specialist Catie Ryan and tells us what he thinks really matters for Telstra’s earnings outlook, what the market is missing, and what the bull and bear case is for the company's stock price.
Telstra is a holding in the Firetrail High Conviction Fund and the Firetrail Absolute Return Fund...2025-02-0207 min
The Elon Musk Daily BriefTelstra-SpaceX Collaboration, Starship Updates, and xAI's Grok Chatbot LaunchMichelle welcomes listeners to the Elon Musk Daily Brief, exploring Telstra and SpaceX's collaboration on Starlink-to-Mobile technology and Robyn Denholm's role. She discusses Starship's upcoming flight test, satellite deployment, vehicle upgrades, and SpaceX's 2025 launch goals. The episode also covers xAI's Grok chatbot, its iOS app, and features. Attention shifts to Tesla's Smart Summon feature under NHTSA investigation, sparking debate on autonomous tech. The episode concludes with closing remarks and a look at future automotive innovation challenges.
(0:00) Welcome to the Elon Musk Daily Brief
(0:23) Telstra-SpaceX Collaboration and Starlink-to-Mobile Technology
(1:06) Telstra and SpaceX: Past and Present Ties, Including Robyn Denholm's Role
(2:10) Starship...2025-01-0909 min
CLOC TalkAgile Law Down Under: Telstra's Legal Transformation with Craig EmeryIn this episode of CLOC Talk, recorded at the 2024 APAC Summit in Sydney, Australia, Jenn sits down with Craig Emery, the head of the legal chapter and chief compliance officer at Telstra. Craig highlights his roles and responsibilities at Telstra, including his transition to the group company secretary role. Jenn and Craig discuss Telstra's implementation of an agile legal chapter structure, innovative use of AI for compliance, and the benefits of a central legal front door system. Craig shares insights on creating efficient legal services, leveraging technology, and fostering an innovative mindset within legal teams. Enjo...2024-10-3134 min
Unmade: media and marketing analysisStW: Warburton's media move; LinkedIn scrapes; Telstra's ad blitz; sporting codes lobby against betting ad banWelcome to Start the Week, our Monday scene-setter for the week ahead. In today’s audio-led edition: James Warburton invests in Boost Media; troubled Disrupt Radio says it’s in a “holding pattern”; the AFL and NRL lobby on betting ads; and LinkedIn admits to training its AI on user content.We’ve upgraded Unmade’s membership. Annual members now get a free ticket to all of our events. That includes REmade - Retail Media Unmade on October 1; Unlock on October 31; our Compass series in November; and HumAIn next year.If you’ve been thinking about upgradin...2024-09-2321 min
FEAR & GREED | Business NewsSunday feature: Meet the man tasked with guarding Telstra's brandGuest: Brent Smart, Chief Marketing Officer at Telstra Original publication date: 6 April 2023 Original description: Telstra is one of the most trusted brands in the country. But it’s also a company that’s evolving, following the rollout of the NBN. Sean Aylmer talks to Brent Smart, Telstra’s Chief Marketing Officer, about maintaining the integrity of an iconic brand while still growing and changing.Find out more: https://fearandgreed.com.auSee omnystudio.com/listener for privacy information.2024-08-1013 min
Shares for BeginnersWeekend Watchlist - TLS - TelstraTelstra Group Limited is an Australia-based telecommunications and technology company, offering a full range of communications services. The Company’s segments include Telstra Consumer and Small Business (TC&SB), Telstra Enterprise (TE), Networks, IT and Product (NIT&P), and Telstra InfraCo. It's Telstra - what more can we say?Why not join Stockopedia today and take advantage of this special EOFY offer of 15% - 25% off the first year of membership and see for yourself why Stockopedia is the essential tool for every serious DIY share investor.PLUS: Receive a complimentary hard...2024-06-0824 min
Telstra - Behind the Micmuru-D - Looking under the hood of innovationHow does Telstra turn new and emerging technologies into products? Hear from Ben Green & Todd Essery from our muru-D (our product incubation hub, formerly Telstra Labs) team about how Telstra works with emerging technologies, partners, and customers ranging from enterprise to government to unlock innovation. 2024-05-2419 min
Ciena Network InsightsEpisode 77: Rewriting Australia’s Growth Equation via Ultrafast Connectivity with TelstraAustralia is ranked as one of the world's top countries for digital readiness. On this episode, Kathryn Jones, Executive of National Infrastructure Projects at Telstra InfraCo and Ciena's Lead for the Telstra account, Matt Hayes discuss what Ciena, Ericsson and Telstra have been doing to strengthen Australia's role as a global digital hub. They also discuss Telstra InfraCo's intercity fibre network build which is currently underway to help future-proof Australia's connectivity needs for the next 20+ years.2024-05-2322 min
Peter Ryan_ABC News SoundcloudTelstra workers to pay restructure price as telco races to reaffirm profit guidanceTelstra's plans to sack 2,800 workers - or 9 percent from its 31,000 workforce - is mainly about meeting profit guidance in a competitive world for telcos.
In restructures, staff are often seen as the first option given the weight on costs and immediate talks have begin with 377 workers.
Telstra shares were 2.7 percent lower by yesterday's close as investors appeared uncertain about the cost-cutting strategy.
Telstra CEO Vicki Brady reaffirmed Telstra's underlying profit guidance of between $8.4 billion and $8.7 billion for this financial year.2024-05-2206 minPeter Ryan_ABC News SoundcloudTelstra to axe 2,800 jobs; Treasurer Jim Chalmers wants a "please explain"Telstra has revealed plans to sack up to 2,800 workers or 9 percent of its workforce under a major restructure. Telstra CEO Vicki Brady says the cuts are necessary to improve productivity and to deliver on more data demand from customers. The Communications Workers Union says it's "appalled" and was "blind-sided" by the decision.
Reporter: Peter Ryan, Senior Business Correspondent
Featured: Vicki Brady, Telstra chief executive; Jim Chalmers, Federal Treasurer; James Perkins, Communication Workers Union2024-05-2104 min
FinTech Focus TV – Powered by Harrington StarrWhy 2024 is FinTech Investments Most Exciting Time For Telstra Ventures | FinTech Focus TV with Yash Patel, General Partner at Telstra VenturesJoining Toby on the latest episode of FinTech Focus TV is Yash Patel, General Partner at Telstra Ventures.In this episode, Yash highlights Telstra's approach to Series A and B investments, which goes beyond offering capital. They leverage data science and extensive industry networks, helping startups scale successfully.Yash emphasises investing in transformative individuals and concepts, underscoring the firm's dedication to visionary entrepreneurs with the aid of data science and personal engagement. He also navigates the evolving FinTech landscape, spotlighting wealth tech for the y...2024-04-2442 min
Talking HealthTech422 - Leading Digital Transformation in Healthcare: Elizabeth Koff, Telstra HealthIn this episode of Talking HealthTech, Peter Birch interviews Elizabeth Koff, the Managing Director of Telstra Health. They discuss the critical focus areas for Telstra Health and the journey to revolutionise healthcare through technology. The conversation addresses the risks of cybercrime in a digitised healthcare environment and the measures required to safeguard systems, as well as the transformative potential of AI in healthcare and how it could redefine patient care and system efficiency.Key Takeaway:Telstra Health is a leader in digital health connectivity, in particular following recent partnerships and innovations. Telstra Health is powering...2024-03-1824 min
Telstra - Behind the MicDiscover how Telstra is using their technology to help companies on their sustainability journey.What does sustainability mean in corporate Australia today? In this episode of Behind the Mic, Adam Spencer chats with Tom Penny - Head of Environment at Telstra, about what we’re doing and how we’re using our technology to help companies achieve their sustainability goals. 2024-02-0720 min
Telstra - Behind the MicTelstra Labs - Looking under the hood of innovationHow does Telstra turn new and emerging technologies into products? Hear from Telstra Labs Andrew Scott & Todd Essery as they chat with Adam Spencer about how Telstra works with emerging technologies, partners, and customers ranging from enterprise to government to unlock innovation. 2024-01-2320 min
Digitally DiverseChristian Newski: Design Lead at Telstra HealthThis episode features Christian, the global design and quality practice lead at Telstra Health. Originally from Venezuela, Christian has lived in Australia for over a decade. Beginning his career as a graphic designer, he transitioned to UI design across various industries. Driven by curiosity about user experiences, Christian has focused on UX for the past 8 years while maintaining a full-scope view. With experience in ecommerce, finance, energy, aviation, and now healthcare, he discusses the rewarding purpose and impact of improving patient health. Christian shares the challenges of growing Telstra Health's global team while ensuring quality and consistency. He talks...2023-12-1341 min
Telstra - Behind the Mic5G Today: possibilities, trends, and mythsFive years after the launch of 5G, how is this technology helping Australian businesses thrive in a fast-evolving digital landscape? Telstra Head of 5G Innovation, Paul Milford joins Adam Spencer to talk about where Telstra is at when it comes to 5G, dispel some popular 5G myths, and share the impressive results achieved by some customers in the agri-business sector in leveraging 5G to create a connected, secure ecosystem. 2023-11-2430 min
Open Innovation TalksEp. 18 - TELSTRA Ventures: Measuring the value-added to the portfolio companiesTelstra Ventures, started in 2011 as an initial extension of Telstra Communications investment arm, has now developed into a multinational CVC fund with multiple third party LPs, and ~$570M invested (and notable wins such as Snap, Docusign, CrowdStrike, …). Most interestingly, Telstra Ventures developed an internal process for constantly measuring the incremental revenues their activity as an active shareholder is able to bring to their portfolio companies. Spoiler, it’s in the hundreds of millions of $.This and more in this conversation between Marco Marinucci and Matthew Koertge, Managing Partner at Telstra Ventures2023-11-0234 min
Mi3 Audio Edition‘It’s sharpened me up as a marketer’: Telstra CMO Brent Smart bids to link CX and rising NPS for non-believers, flip performance and brand investment ratios and systemise marketing team creativity, attention and MMMWhile Telstra’s massive CX overhaul has powered net promoter scores through the roof – with NPS linked directly to executive bonuses – CMO Brent Smart says that’s only half the job. To grow, Telstra needs to go harder on brand to woo those that don’t even know about its sweeping digital overhaul, including aggrieved former customers. As such Telstra’s 80:20 performance to brand investment ratios won’t stay that way, but Smart says competing with the likes of JB HiFi and Harvey Norman plus rival telcos in the monthly acquisition battle royale “has really sharpened me up as a marketer.” Sma...2023-10-3058 min
The High Flyers Podcast with Vidit Agarwal#139: (First ever public interview) w the combined $400B+ Telstra Super and Australian Super - powering your retirement growth through Venture Capital ft Amy Waite and Sheetal CicuttoIn this very special and rare episode, we're joined by Amy Waite and Sheetal Cicutto, the private equity managers for two of Australia’s premier superannuation funds in Telstra Super and Australian Super respectively, to discuss how super funds are powering your retirement growth through venture capital and driving innovation for the world.Please note: This podcast is general in nature and any general advice has been prepared without taking into account your objectives, financial situation or needs. Before making a decision in relation to any Telstra Super or AustralianSuper product, please assess your own financial situation and...2023-08-1548 min
The Tech 4 Climate PodcastEp.#84: Tech-Enabled Unicorns & Navigating the Energy Transition - Albert Bielinko, Telstra VenturesFrom Australia’s Energy Sector to scaling Unicorns. Albert Bielinko discusses the challenges for residential adoption of renewable energy and gives us an insight into what it takes to build and scale a unicorn. Ep.#84 Albert Bielinko @ Telstra Ventures - Tech4Climate Podcast by Startup basecampPART 1: Meet the investorOn today’s podcast I had the pleasure of meeting with Albert Bielinko, Partner at Telstra Ventures. A very exciting firm that has invested in 91 tech-enabled companies of which 15 have become unicorns. Their focus is one post revenue Series A to Series C, writin...2023-08-031h 08
Telstra - Behind the MicCreating the art of what’s possible with Telstra Data Hub.Australian industries all run complex operations, and digital solutions are well embedded in their businesses but for these collective industries to grow and truly maximise their digital investments, they need to start sharing data up and down the value chain.The challenge is that there is no standard way to share data in a secure and trusted environment. Telstra’s Data Hub is a secure data sharing platform that enables businesses to select specific data points that they’d like to share with participants up and down the value chain, enabling great collaboration, resiliency and growt...2023-07-2527 min
CleanTechiesFrom Coal to Climate, VC Channel Sales Partners, LP Sentiment & More w/ Albert Bielinko (Telstra Ventures)In this episode, Silas Mahner (@silasmahner) speaks w/ Albert Bielinko (@bielinko) a Partner at Telstra Ventures. Albert leads their CT investments and speaks to us today about many things, from how he started in coal to end up in climate. How they have helped their portfolio companies generate over $450m USD in sales through their channel partnerships. What the LP sentiment on CTVC is and his thoughts on the talent landscape? This is full of quite a lot of value. Enjoy the Episode! 🌎📺 👀 Prefer to watch: subscribe on YouTube.📫 Interested in written summa...2023-07-0954 min
Sustainable TransformationTelstra | Exploring social responsibility and digital inclusion with an Australian giantKiarne chats with Christy Ditchburn, the Sustainability Principle for Social Impact at Telstra. From identifying modern slavery risks in the supply chain to digital inclusion, working with first nations communities, to dealing with a cost-of-living crisis. Hear from Christy on how Telstra is innovating to support communities and taking action for social impact. MENTIONS: Telstra Community & Environment: https://www.telstra.com.au/aboutus/community-environment Telstra Human Rights & Modern Slavery Statement Act 2022: https://exchange.telstra.com.au/wp-content/uploads/2022/09/Telstra_Human_Rights_Modern_slavery_Act_Statement-2022-accessible.pdf 50 million people in modern slavery: UN report: htt...2023-06-2638 min
Unicorn Bakery - For the World's Most Ambitious Founders & TeamsChanges in the venture industry: a look at the last 20 years, Mark Sherman, Telstra Ventures.In this podcast episode, Mark Sherman of Telstra Ventures talks about the changes that have taken place in the venture and startup industry over the last 20 years. Telstra Ventures invests in companies with $1 million to $10 million in revenue, with a particular focus on identifying promising companies early and understanding product-market fit. Sherman also discusses the impact of artificial intelligence on the industry and stresses the importance of closely monitoring trends. Further, he explains that both large companies and startups will benefit from technology and that there are still opportunities to enter the industry. Sherman also shares insights on how...2023-05-2654 min
Unicorn Bakery - Wie Startup Gründer erfolgreiche Firmen aufbauenVenture Industry: A Look at the Last 20 Years, Mark Sherman, Telstra VenturesIn dieser Podcast-Folge spricht Mark Sherman von Telstra Ventures über die Veränderungen, die in den letzten 20 Jahren in der Venture- und Startup-Industrie stattgefunden haben. Telstra Ventures investiert in Unternehmen mit einem Umsatz von 1 bis 10 Millionen US-Dollar und legt besonderen Fokus auf die frühzeitige Identifizierung vielversprechender Unternehmen und das Verständnis des Produkt-Markt-Fits. Sherman diskutiert auch den Einfluss von künstlicher Intelligenz auf die Branche und betont die Wichtigkeit, Trends aufmerksam zu verfolgen. Des Weiteren erläutert er, dass sowohl große Unternehmen als auch Startups von Technologie profitieren werden und dass es nach wie vor Möglichkeiten gibt, in...2023-05-2655 min
VC10X - Startups, GTM, Investing, Venture Capital, Asset Management, Private Equity, Family OfficeVC10X - Investing in Esports, Gaming & Web3 - Yash Patel, Telstra VenturesYash Patel leads Telstra Ventures' consumer tech investing efforts, with an emphasis on esports/gaming, social media, ecommerce, web3 and SaaS. Yash has sourced and led TV’s investments in BigCommerce (Nasdaq: BIGC), Snapchat (NYSE: SNAP), Skillz (NYSE: SKLZ), Near (Nasdaq: NIR), MPL among others
In this episode we talk about:
- How Yash makes investment decisions?
- What are Network Effects?
- Investing in an Esports team as a VC fund
- Perspective on Esports & Gaming sectors
- Why they're bullish on crypto?
- Ex...2023-03-3035 min
Telstra - Behind the MicBuilding opportunities in Microsoft cloud is why.In the latest episode of Behind the Mic, Adam Spencer talks to Gretchen Cooke from Telstra and Vanessa Sorenson from Microsoft about the launch of a dedicated end-to-end Microsoft practice to support the digital growth of Australian businesses. 2023-02-1325 min
How I Grew This[Greatest Hits] Principal of Digital Engagement and Experience at Telstra: Tomas Warden - How to Get the Most out of Your AppTomas Warden joins us today from Telstra, where he has spent the past thirteen years in various roles. Currently, he is the Principal of Digital Engagement and Experience, responsible for driving the E2E digital experience strategy across Telstra's digital sales and service channels.
Telstra is Australia's leading telecommunications and information services company. In this episode, Tomas shares insights from his career, mobile growth strategies, and how his team drives growth through the company's app.2023-01-2627 min
The QED ChangemakersEpisode 48: Future Ways of Working - The Future Workplace with Sam Bednall, Technology Lead, Digital Workplace, TelstraAs part of our 10th QED Changemaker Forum on the Future Ways of Working, we spoke with Sam Bednall, Technology Lead, Digital Workplace, Telstra. With over 20 years in the technology industry, he is currently in a technology lead role focusing on building Telstra's digital workplace and cloud propositions, and provides expert guidance to Telstra’s global teams and customers in emerging technologies. In this episode, we chat with him about how new ideas can be a key driver of change in the Workplace. For more information on QED’s Leadership Development Solutions, email us at info@qed.sg2022-12-0830 min
Telstra - Behind the MicAdam Spencer talks to Telstra Head of Environment, Tom Penny and Karli Jeffery from Deloitte Access Economics.Only around one quarter of large businesses are on track to meet their sustainability targets. Technology can help reduce emissions, and quickly. Telstra recently partnered with Deloitte Access Economics for an Australia-first research paper on how we can bring about positive climate action. The numbers are staggering, have a listen to find out more. 2022-12-0414 min
Light Reading PodcastsTelstra Americas' Noah Drake dives into subsea cable network planningTelstra Americas' President Noah Drake joins the podcast with an update on the service provider's market focus in the Americas, where Telstra operates subsea cable networks and which regions it has pegged for growth.You can download a lightly edited transcript of the podcast here.Here are a few topics we covered:Contrast between Drake's time at Zayo versus now at Telstra (00:39)Telstra Americas' customers and focus in the Americas' market (02:34)New technologies for subsea cable networks (04:11)Building subsea cable networks that last decades while provisioning for future bandwidth demands (06:19)Balancing network p...2022-11-0223 min
Mi3 Audio EditionTelstra shakeup: Former CMO Jeremy Nicholas and new marketing boss Brent Smart chart their handover, debate creativity versus CX in brand building as Smart softens stance on ‘vanilla’ martechTelstra’s top marketer Jeremy Smart has moved on to run the telco’s digital sales and service operations, handing the CMO baton last month to former IAG marketing boss Brent Smart. Both are still working side by side at Telstra. The remits of digital, CX, ecom and marketing are increasingly intertwined - Nicholas now has responsibility for the 80 per cent of Telstra’s customer sales and service engagements which start online. Nicholas says he was partly lured to the role because brands are “defined increasingly by their customer experience and increasingly that’s a digital experience.” On the flipside, Brent...2022-10-3144 min
How I Grew ThisPrincipal of Digital Engagement and Experience at Telstra: Tomas Warden - How to Get the Most out of Your AppTomas Warden joins us today from Telstra, where he has spent the past thirteen years in various roles. Currently, he is the Principal of Digital Engagement and Experience, responsible for driving the E2E digital experience strategy across Telstra's digital sales and service channels.
Telstra is Australia's leading telecommunications and information services company. In this episode, Tomas shares insights from his career, mobile growth strategies, and how his team drives growth through the company's app.2022-07-1427 min
Innovation Rockstars#37 - Sami Mäkeläinen | Telstra | Debunking Conspiracy Theories Using Strategic Foresight"In my work, I prefer to focus on asking better questions rather than providing straight answers."
This episode takes us down under, where we welcome Finnish-born Sami Mäkeläinen. In his role as Head of Strategic Foresight at Telstra, Australia's largest telecommunications company, Sami tries to ensure - as he says himself - that the company is not caught by surprise by the future.
Next to a brief look at the structure and organization of strategic foresight at Telstra, we take up the issue of the 5g conspiracy theory that Telstra faced at the time of the introduction of th...2022-05-1630 min
Equity Mates Investing PodcastTelstra's new CEO - Vicki Brady | ASX CEO Connect SeriesThis episode of Equity Mates is in partnership with ASX CEO Connect, which brings together listed companies and retail investors. Hosted virtually by the ASX every second month, it is a great opportunity for you to hear from CEOs and leaders of some of the most popular companies on the ASX from the comfort of your own home, for free.Go to the CEO Connect page on the ASX website to find out more and register your interest for upcoming events.Throughout this year, Equity Mates will bring you interviews with some of the key...2022-04-0647 min
Telstra - Behind the MicAdam Spencer talks to Telstra supply chain experts Jon Young Flores and Warren JenningsHow do you build resilient and cyber fit supply chains as industries become increasingly digitised? Hear from Telstra experts about how we continue to help our customers meet their changing demands.2022-02-2824 min
Telstra - Behind the MicAdam Spencer talks to Gregg Ostrowski from Cisco and Ben Kingston from Telstra about the power of partnership.Hear how Cisco and Telstra are working together to enable businesses to manage the application growth and reliance we have seen post covid, as they highlight the important steps businesses can take to deliver exceptional customer experiences.2021-12-1034 min
Defence Connect Podcast NetworkCYBER SECURITY UNCUT: Rising to the cyber challenge— with Narelle Devine CSM, CISO, Asia Pacific at TelstraIn this week’s podcast, Narelle Devine CSM, chief information security officer, Asia Pacific at Telstra, joins hosts MAJ GEN (Ret’d) Marcus Thompson and Phil Tarrant, director defence and security at Momentum media, to discuss cyber security challenges from the perspective of one of the country’s largest telecommunications companies. Devine begins by discussing her transition from decades of service with the Royal Australian Navy to a successful career in the civilian space, supporting cyber security integration across both the public and private sector. Telstra’s CISO then discusses the cyber security challenges facing the glob...2021-11-2950 min
Telstra - Behind the Mic75 years of Telstra International - Adam Spencer chats to Geraldine Kor, Managing Director, South Asia - Telstra International.Geraldine Kor, Managing Director, South Asia - Telstra International, chats to Adam Spencer about how Telstra has been operating internationally for 75 years and has employees across 20 countries, delivering services to thousands of business, government, carrier, and OTT customers. With the word-class network at the heart, Telstra International owns and operates the largest intra-Asia subsea network, with core infrastructure spanning almost 400,000 kilometers – enough to circle the world almost 10 times. Geraldine is a champion of diversity and inclusion in the tech industry and a lover of artisan cheese.2021-10-0419 min
Telstra - Behind the MicAdam Spencer talks to Dr Catriona Wallace about the importance of using AI responsibly.Dr Catriona Wallace, Artificial Intelligence (AI) Ethicist and Futurist, has been working with Telstra and the Australian Government on the Responsible AI Index Report – a framework that develops Telstra’s capability for the ethical use of AI. They talk about how to implement AI in a huge organisation like Telstra and what’s involved in using AI responsibly.2021-09-2729 min
CommsDay Live#44 Telstra CEO Andy Penn outlines T25 plan, RTI CEO Russ Matulich and CSG SVP Ian WattersonIn this episode of CommsDay Live:
* we hear from RTI CEO Russ Matulich about the new Go cable from Guam to Oregon which will expand US connectivity for Australian users traversing via existing cables to Guam
* CSG head of Asia Pacific and SVP Ian Watterson chats with us in a sponsored interview about strategies for improving customer experience at telcos
* we do a deep dive on the T25 announcement at Telstra Investor Day hearing from Telstra CEO Andy Penn direct and then chief editor Simon Dux rounding up Telstra's plans in the infrastructure, consumer and...2021-09-1729 min
Open the Pod Bay DoorsE118 - Matthew Koertge, Telstra VenturesMatthew Koertge, Managing Director of Telstra Ventures, is an unsung hero of the Venture Capital industry with a portfolio including 78 investments, 28 liquidity events, 12 unicorns, and a staff of 19 globally. He is a passionate and dynamic advocate for the startup industry, where he has been active since 1998. Prior to starting at Telstra Ventures in 2011, Matthew worked across a variety of industries including positions at Accede Capital Venture Partners, Deutsche Bank, Macquarie Group, and Fujitsu.In his chat with Ian, Matthew discusses:The GP LP structure of Telstra Ventures and why it worksTelstra Ventures operating as a thematic investorThe Telstra customer...2021-07-151h 02CommsDay Live#36 Telstra InfraCo CEO Brendon Riley and more from the Australasia Satellite ForumTelstra's strategy to realise greater value from its infrastructure paid dividends this week when it sold 49% of its tower business for $2.8b to a consortium of wealth and super funds. We bring you what InfraCo CEO Brendon Riley and Telstra CEO Andy Penn had to say.
(5:01) We also revisit the Australasia Satellite Forum last week: in particular, a panel of operators asked what's hot in the enterprise market and whether there is still resistance to use of satellite there. Speakers include Optus' Nick Miller, Telstra's Sandeep Kumar, Speedcast's Hamish Lee, Av-Comm's Michael Cratt, ST Engineering iDirect's Michael...2021-07-0131 min
Talking HealthTech142 - Consumers and clinicians deserve better digital health experiences; Graeme Osborne, Telstra HealthWhat is the promise of digital health?
Graeme Osborne joined Telstra Health as Head of Digital Hospitals and Connected Health in 2019. In the past, he has led large-scale digital projects, including the rollout of the New Zealand National eHealth Program, which has given more than one-third of citizens access to their health information online. Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.
In this episode, Pete and Graeme have a discussion that covers digital health as an industry. They also look...2021-05-2619 min
It's All Possible PodcastEp 208 Matt Williams - Mgr Director, Telstra EMEA - Agility in the new Digital NormalSuch an insightful discussion with Matt Williams the Managing Director at Telstra in EMEA on their latest research "Agility in the new Digital Normal" . We discussed which countries and industries are leading with digital transformation and how APAC, Europe, and the US compare. We also had a good discussion on leadership styles and how they affect agility and how Matt is leading differently today. One observation Matt makes is that those that acted on digital transformation before 2020 (including security) now have a distinct market advantage. You can view the results and insights from this research study in association with Vanson Bou...2021-05-2042 min
Talking HealthTech136 - Closing the Gap of healthcare inequality with digital health. Colleen Birchley, Telstra Health.Colleen Birchley is the General Manager of Primary & Community Health at Telstra Health. Colleen started her career as a Registered Nurse, then moved into the Telco and technology sector, both in Australia and Asia.
Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.
In this episode, Pete and Colleen discuss the role of digital health in closing the equality gap within healthcare. They also explore the needs of communities and healthcare workers in rural and remote areas and much more. Colleen also...2021-05-0617 min
Telstra - Behind the MicFraser Shields on how Downer Group used AR to reimagine preventative maintenance of road assetsAdam Spencer chats to Fraser Shields, IT Client Services Manager at Downer Group about how Telstra Purple helped the organisation equip its frontline workforce with AR.2021-05-0522 min
Telstra - Behind the MicStuart Campbell on how VicRoads shifted millions of transactions from service centres to the cloudAdam Spencer chats to Stuart Campbell, Head of Platforms and DevOps at VicRoads about how Telstra Purple is helping them automate critical processes in the cloud.2021-05-0527 min
Bits: daily tech news bulletinDiscord up for sale and Telstra prepares to splitDiscord could be up for sale, with sources at VentureBeat and Bloomberg suggesting the group communication platform could have a US$10 billion price tag hanging on the door. Bloomberg's sources suggest Microsoft could be the main company in talks to make a purchase, while further sources suggest the company may be considering the alternate option of going public. Discord built its reputation within the gaming community but during the pandemic began to broaden its focus to wider communities and businesses as a free alternative to communication platforms like Slack.In local...2021-03-2304 minBits: daily tech news bulletinDiscord up for sale and Telstra prepares to splitDiscord could be up for sale, with sources at VentureBeat and Bloomberg suggesting the group communication platform could have a US$10 billion price tag hanging on the door. Bloomberg's sources suggest Microsoft could be the main company in talks to make a purchase, while further sources suggest the company may be considering the alternate option of going public. Discord built its reputation within the gaming community but during the pandemic began to broaden its focus to wider communities and businesses as a free alternative to communication platforms like Slack.In local news, this...2021-03-2304 min
CorporalityTelstra in Business with Ben Vella - Conversations with Priya Ep #29 | Podcast | Corporality#Telstra #AustCham #TelstrasCentreofExcellence In this conversation, Priya talks to Ben Vella about the Telstra Centre of Excellence, and whether it be Asia-focused or have a global view. Important points regarding technologies that Telstra is working on to help businesses in the Asia/Australia region. Ben educates on holding an important position as a board member of the Australian Chamber of Commerce, Singapore (AustCham). Other talking points include how the AustCham community fund been helpful in promoting a better understanding of the Australian and Singaporean communities and whether multilateral trade deals are necessary to further global business cooperation2021-03-1523 min
Telstra - Behind the MicAdam Spencer talks to William Payne from MirvacAdam Spencer chats to William Payne, Chief Digital Officer at Mirvac about how Telstra Purple helped them transform their communication network across the entire business.2021-02-1242 min
Talking HealthTech87 - Trusted digital health advisory services - Chris Norton, Telstra HealthTelstra Health has from just a technology vendor to now a trusted advisory partner to health and aged care
Join Peter Birch as he chats with Chris Norton from Telstra Health about their new advisory services to the industry.2020-12-1019 min
The HelpdeskTelstra Wants To Buy The NBNSome Follow Up From Yesterday: Google Photos Just Made the Case for Breaking Up Big TechWill Oremus writes “it’s a galling bait-and-switch and an object lesson in anticompetitive behavior by a Big Tech firm. The unlimited free storage offer was arguably Google Photos’ top selling point, one that few, if any, competing providers could match. The company was likely willing to lose money on its service in exchange for the photos’ value in training its A.I. systems and for the value of keeping users in its broader software ecosystem.Now that Google has lured mor...2020-11-1308 min
The HelpdeskTelstra Restructure "Biggest Since Privatisation"Telstra RestructureTelstra has proposed a major restructure of its operations, splitting itself into three legal entities. David Swan at The Australian writes “The three components of the structure will be InfraCo Fixed, which would own and operate Telstra’s fixed line assets; InfraCo Towers, which would own the fixed wireless assets like towers in Telstra’s mobile network, and ServeCo, which would “own the active parts of the network, including the radio access network and spectrum assets”.The proposed restructure is scheduled to be completed by December 2021. The three business units will operate under the parent company Telstra Gro...2020-11-1209 min
Telstra - Behind the MicDr Jason McClure from Ambulance Victoria on the technology empowering health workers to save lives.Collaboration between ANZICS, Ambulance Victoria, and Telstra Purple resulted in an efficient, easy-to-use platform on Azure, empowering health workers in saving lives2020-10-2817 min
CVC UnpluggedLeadership Series: Mark Sherman (Telstra Ventures)In this week’s episode of the Global Venturing Review Leadership Series, James Mawson talks to Mark Sherman of Telstra Ventures. “Funky Chunk” Kevin MacLeod (incompetech.com)…
The post Leadership Series: Mark Sherman (Telstra Ventures) appeared first on CVC Unplugged.2020-09-2320 min
Talking HealthTech63 - From corralled group of acquisitions to digital health innovators. Mary Foley, Telstra HealthMary Foley is the Managing Director of Telstra Health.
Telstra Health is one of the largest Australian owned health technology companies, and is a subsidiary of Telstra Corporation, which is Australia’s largest telecommunications company.
Prior to joining Telstra Health, Mary was Director General and Secretary of NSW Health for a five-year term. She has also previously held roles as National Health Practice Leader for PwC Australia, Chief Executive of St Vincent’s and Mater Health Sydney, and a senior executive of a major listed Australian healthcare company.
Mary was appointed as a Member of the Order of Australia for her cont...2020-08-3126 min
The Music RealJo Thomas – Metro Arts – Telstra Business Awards Queensland Businesswomen of the Year for 2020In the Music Real E86, and my guest is Jo Thomas Creative Director and CEO for Metro Arts in Brisbane. JFK said “The life of the arts, far from being an interruption, a distraction, in the life of the nation, is close to the centre of a nation’s purpose – and is a test to the quality of a nation’s civilization.” Metro Arts plays an important role in the culture of our city as it champions contemporary art forms. It offers development programs as well as co presenting opportunities. In addition to the artistic programs Metro Arts also supports t...2020-07-1809 min
Grow A Small Business PodcastIn 2006 quit a senior job at Telstra to start a video tech business using little start-up capital with two other Founders, now a team of 90 and $15m in annual revenue growing 20% - 30% per annum (Christopher Stenhouse)In this episode, I interview Christopher Stenhouse, the Co-Founder and former CEO of Switch Media, one of the world leaders in OTT (internet) content streaming. Switch Media designs, develops and delivers tailored IP video solutions for a diverse range of industries Christopher started the company back in 2006 when he was 43 with two other founders, just after quitting a mid-level management role at Telstra. Some of their 30 clients include Foxtel, The Australian Government (Including helping two Prime Ministers create videos for their campaigns), and AVC Media, who they built the original video platform for. 14 years on, they now h...2020-05-3138 min
Telstra - Behind the MicDr Jordan Nguyen on using technology to make rockstarsDr Jordan Nguyen almost walked away from electrical engineering until fate intervened. Now, as an inventor, he empowers people with disabilities to achieve their dreams, including the incredibly talented Jessica Irwin. Subscribe to Telstra - Behind the Mic to be the first to know about new episodes.2020-05-1321 min
Telstra - Behind the MicStephen Dubner, co-author of Freakonomics, on why "I don't know" is a good answerFreakonomics co-author Stephen Dubner and host Adam Spencer sat down for a fascinating discussion on cheating teachers, bizarre baby names and self-dealing real estate agents. Subscribe to Telstra - Behind the Mic to be the first to know about new episodes.2020-05-1329 min
Telstra - Behind the MicCharles Duhigg on the real reason you eat so many cookies.Pullitzer prize winning reporter for The New York Times and author of "Smarter Faster Better" and "The Power of Habit," Charles Duhigg discusses how to understand, influence and ultimately change habits. Subscribe to Telstra - Behind the Mic to be the first to know about new episodes.2020-05-1325 min
Telstra - Behind the MicJoin Adam Spencer for Telstra - Behind the MicIn this series, Adam Spencer talks to many of today’s most enterprising minds to find out how they’re solving problems, how they embrace change to create progress, and how technology is at its best when it is laser focused on the people it aims to serve.2020-05-1200 min
CLAREMONT: The TrialTelstra BlueTelstra Blue. The fibre that delayed the trial of the century for more than four months. And it’s the fibre which the prosecution say was found in Jane Rimmer and Ciara Glennon’s hair. A piece of material, from a pair of Telstra pants which were used in 1996 and 1997 was tested as late as May 2019. The trial was originally due to start, but the prosecution - and the judge found this evidence important enough to delay the trial until November. On day 69 two witnesses told the court in minu...2020-04-0731 min
Heise Says20,000 Telstra Staff to work from Home#Telstra #Economy #HeiseSays
20,000 Telstra Staff will be working from home starting Monday.
https://youtu.be/mTesEJbJASo
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The Corporate InnovatorFormer Telstra Ways of Working Executive Natalie Peters on agile implementation at scaleNatalie Peters wasn't the obvious choice to implement perhaps the largest cultural change Telstra has attempted in the last decade, but she did so with such skill that it is now recognised as one of the most successful scaled agile transformations in Australia. A HR specialist by trade, Nat stepped up to the challenge over two years ago, learning valuable lessons she would take to her current role as HR Director at Sky in the UK.
In this episode, we'll discuss how she embedded an agile mindset, identified and overcame company-wide impediments, operated at speed and revolutionised business units to...2020-01-0645 min
TechBurst Asia PodcastThe Telco's Role in IoT w/ Telstra's Gerhard LootsIn this TechBurst Asia podcast, I speak with Gerhard Loots, Telstra’s Global IoT Solutions Executive at the end of the Telstra Vantage event, to discuss the role of the service provider, or Telco, in the Internet of Things. While most service providers see IoT as a lucrative new revenue stream, few have been able to capitalise on that market opportunity. Telstra, on the other hand, has expanded its IoT solutions and services portfolio to make sure it doesn’t miss the opp. Show Notes: 01:48 How did a guy from South Africa’s winelan...2019-09-1733 min
The OysterTelstra Business Award Winner 2019: Samantha Payne, Co-Founder Of The Pink Elephants Support Network On Staying In Your Own LaneSamantha Payne is the Co-Founder & Managing Director of The Pink Elephants Support Network - an emerging charity that offers support, validation and connections to couples going through early pregnancy loss and infertility. Since recording this interview with Samantha as a Telstra Business Award Finalist for 2019, Sam and her Co-Founder Gabbi Armstrong, have gone onto WIN the 2019 NSW Telstra Women in Business For Purpose and Social Enterprise category.One of our favourite things about this interview is how honest and candid Sam is about her experiences as a business owner who has had to learn to embrace f...2019-04-2528 min
QAV Investing Podcast (Free Edition)Analysing TelstraTelstra is Australia’s largest telco. How does it look inside Tony’s QAV value investing worksheet? Listen and find out. You can find key financial metrics on Telstra’s website or on Reuter’s Telstra page.2019-03-2040 min
UC TodayOut Loud: Transforming Cloud Collaboration with TelstraBeing able to offer customers a truly reliable, scalable and secure collaboration platform isn't always easy for resellers and service providers. Choosing the right platforms to invest in and then having the capability to provide them as a global solution are often hurdles too high to overcome. As one of the world's leading providers of telecommunication networks Telstra are determined to help their partners do exactly that. That’s why they have been working with Cisco to develop a cloud collaboration platform that allows partners to own the customer relationship but in turn provide those customers with a tailored so...2019-02-0117 min
Hot & Delicious: Rocks The Planet196 Solocast - Telstra Vantage™, Spark Festival & Next Steps.Subscribe to Hot & Delicious: Rocks The Planet! weekly iTunes entrepreneurship podcast: http://bit.ly/hotndelicious Watch all of the highlights from Telstra Vantage™ on demand including Neha Narula on blockchain, bitcoin & cryptocurrency, The Business of Sport and our Women in Tech panel: https://exchange.telstra.com.au/vantageTV/ Lock in your tickets to Spark Festival in Sydney “Social media for business - The Good, The Bad and The Ugly”: http://sparkfestival.co/program/view/97/so cial-media-for-business-the-good-the-bad-and-the-ugly Stream Batts ‘Gun’ new music: https://BATTS.lnk.to/Gun Hit Hot & Delicious: Rocks The Planet up on social media here: Instagram https://www.instagram.com/hotnde...2018-10-0620 min
Telstra Vantage™Neha Narula discusses what blockchain means for the future of moneyForemost expert on digital currencies and blockchain, and Director of Digital Currency Media Lab at MIT, Neha Narula, with host Adam Spencer, discusses a reshaping of the global economy where ordinary people take back their ownership of money from governments and institutions through blockchain transparency and security. This social good led conversation helps you master the intricacies of how digital currency works within the context of a secure environment and how you can reap the benefits of the financial revolution.Neha Narula’s talk was recorded at Telstra Vantage™, an annual showcase of business challenge-solving insights, inspiration and innovation. Watc...2018-09-2815 min
Telstra Vantage™Daniel Pink unearths the secret motivation behind perfect timingExplore the science of perfect timing with New York Times best-selling author and motivation expert, Daniel Pink, in a discussion led by host Adam Spencer. This open conversation helps us find our most productive times for work and business, and was recorded at Telstra Vantage™, an annual showcase of business challenge-solving insights, inspiration and innovation. Watch video highlights from the event on Telstra Vantage™ TV, to explore more with industry thought-leaders.2018-09-2020 min
Telstra Vantage™Introducing Telstra Vantage™ - Behind the Mic 2018Join host Adam Spencer and global industry thought-leaders as he discusses some of the most innovative future technologies and ideas that will impact all areas of business. These open conversations will be recorded at Telstra Vantage™, an annual showcase of business challenge-solving insights, inspiration and innovation. Watch it on Telstra Vantage™ TV if you can’t be there live, or want to explore more.2018-09-1700 min
Finance & Fury PodcastWhy has Telstra tanked? Is it a good time to buy, or sell?Why has Telstra tanked? For so long, Telstra has been a Market Darling … a great dividend-paying share, almost like the world’s best term deposit…but what has happened? They are out of favour with investors for the past 3 (or so) years… What has gone wrong: Telstra has warned investors to brace for a profit level at the lower end of its guidance range, but remains committed to a 22-cent total dividend payment. Telstra has blamed "challenging trading conditions" for a pre-tax and interest profit that is now expected to come in a...2018-07-0417 min
Telstra Vantage™IoT In Focus : Telstra Enterprise - Behind The Mic With Adam SpencerJoin us as we explore how the Internet of Things (IoT) is solving some of the biggest issues in Australia. We take a look at IoT innovations in Transport, Smart Cities, Supply Chain, Utilities and Agriculture. Listen and subscribe to Telstra Enterprise - Behind the Mic.2018-06-0501 min
Psykronik MashupsCorporate corruption (opal & Telstra)This is to telstra and opal- courtesy of a customer who has been thrown out of NSW Transport Head office and security pushed them out the doorTelstra- customer service sucks make sure you get reference numbers and check plans your currently on.Cant pay a contract thats not ur name ✌️Thanks to Psykronik for doing this Got a problem and want to turn it into a song get in touch via psykronikofficial@gmail.com2018-05-0603 min
Grow Your Clinic004 - Daniel Gibbs: from practitioner, to business owner, to Telstra Business AwardeeJoining with us this week on the Grow My Clinic podcast is Daniel Gibbs, founding director of Clinic Mastery and owner of Posture Podiatry. He’s gonna be sharing with us his story of how he went from being a simple practitioner, to having his own clinic, and to winning the Telstra Business Award. He also shares with us how he managed to create excellent systems for his business and the secret to amazing client experiences.QUOTES FROM THIS EPISODE“Don’t put your name on the sign, because if you put your name on the...2018-02-0720 min
Eating Onions: Breaking Down The Layers Of Australian PoliticsS3E5: John Alexander's Citizenship Fault, ACCC Orders Telstra To Refund CustomersFederal Minister for Bennelong, John Alexander, has been brought into the citizenship debate, as reports suggest he may be a British citizen by descent. Also, the ACCC have ordered Telstra and other telcos to compensate customers for misleading advertising regarding NBN speeds. RELATED LINKS: http://www.smh.com.au/federal-politics/political-news/malcolm-turnbull-plans-to-recall-parliament-to-deal-with-citizenship-issues-20171108-gzh2i1.html http://www.smh.com.au/federal-politics/political-opinion/not-my-problem-bill-shorten-stiffs-embattled-malcolm-turnbull-20171108-gzhcev.html http://www.smh.com.au/federal-politics/political-news/protection-racket-labor-calls-for-john-alexander-to-be-sent-to-high-court-20171107-gzgl3s.html http://www.smh.com.au/federal-politics/political-news/doubts-raised-over-jacqui-lambies-citizenship-status-after-scottish-discovery-20171108-gzhj5a.html ...2017-11-0932 min
Telstra Vantage™Dr. Jordan Nguyen on using technology to make rockstarsDr. Jordan Nguyen almost walked away from electrical engineering until fate intervened. Now, as an inventor, he empowers people with disabilities to achieve their dreams, including the incredibly talented Jessica Irwin. Subscribe to Telstra Vantage™ - Behind the Mic to be the first to know about new episodes.2017-11-0219 min
Telstra Vantage™Charles Duhigg on the real reason you eat so many cookiesPulitzer prize winning reporter for The New York Times and author of 'Smarter Faster Better' and 'The Power of Habit', Charles Duhigg discusses how to understand, influence and ultimately change habits. Subscribe to Telstra Vantage™ - Behind the Mic to be the first to know about new episodes. 2017-10-1824 min
Telstra Vantage™Anousheh Ansari on Space Travel, a child's drawing and a dream fulfilledCo-founder and chairwoman of Prodea Systems and formerly co-founder and CEO of Telecom Technologies, Inc. Travel to space just after 40th birthday but explores the world of business, life and beyond earth. Subscribe to Telstra Vantage™ - Behind the Mic to be the first to know about new episodes. 2017-10-1314 min
Telstra Vantage™Telstra's Stephen Elop on the future with inclusivity, unintended consequences and trustStephen Elop might have the coolest job at Telstra. Responsible for leading our strategy to become a world class technology company, he sat down with Adam Spencer to discuss breaking the pattern of unintended consequences. Subscribe to Telstra Vantage™ - Behind the Mic to be the first to know about new episodes. 2017-10-0520 min
Telstra Vantage™Stephen Dubner, co-author of Freakonomics, on why "I don't know" is a good answerFreakonomics co-author Stephen Dubner and host Adam Spencer sat down for a fascinating discussion on cheating teachers, bizarre baby names and self-dealing real estate agents. Subscribe to Telstra Vantage™ - Behind the Mic to be the first to know about new episodes. 2017-09-2724 min.png)
The Startup Playbook PodcastEp068 – Frank Arrigo (Evangelism and Ecosystem Engagement – Telstra) on Atoms vs BitsThe Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep068 – Frank Arrigo (Evangelism and Ecosystem Engagement – Telstra) on Atoms vs Bits September 26, 2017 rohitbhargava Podcast My guest for Episode 68 of The Startup Playbook Podcast is Frank Arrigo, the Evangelism and Ecosystem Engagement Lead […]
The post Ep068 – Frank Arrigo (Evangelism and Ecosystem Engagement – Telstra) on Atoms vs Bits appeared first on Startup Playbook.2017-09-2540 min
Telstra Vantage™Introducing Telstra Vantage™ Behind the MicHost Adam Spencer brings together some of the best minds from across the globe to discuss how industry is transforming itself towards the future. Listen and subscribe to Telstra Vantage™ - Behind the Mic Podcast.2017-09-1901 min
Awards Insider: Craft a killer business awards entryBe a zebra among horses: how to stand out from the crowd / Interview with Marie Persson, Telstra Business Awards judgeMarie Persson is a former Telstra Businesswoman of the year and long time judge of the Telstra Business Awards. She has read countless submissions and joins our show to tell us exactly what she looks for in a winning entry. Structure, consistency, staying on topic, and clearly addressing the questions are all essential attributes of a great entry. But what else are Awards judges looking for? What sets one entry apart from all the others? What exactly do you need to include in your submission to ensure your entry stands out from the crowd? Listen to our interview with Marie an...2017-05-3019 min
Analyse Asia with Bernard LeongEpisode 101: muru-D by Telstra with Charlotte Yarkoni & Annie Parker - Analyse Asia with Bernard LeongCharlotte Yarkoni, President of Telstra Software Group &, Annie Parker, co-founder of muru-D, the startup incubator by Telstra joined us in a conversation to discuss the story behind the digital startup accelerator which has expanded across globally from Singapore to Australia. Just before the first demo day event for muru-D Singapore, we discussed the thinking The post Episode 101: muru-D by Telstra with Charlotte Yarkoni & Annie Parker appeared first on Analyse Asia.2016-03-2626 min
Focus on Customer Service PodcastEpisode 7 - TelstraStriving to provide a “personalized service experience” with every interaction, Telstra – Australia’s leading telecommunications company – offers its customers the ability to connect with the same agent each time they contact the company.
“A lot of frustration stems from customers having to re-tell their story,” says Monty Hamilton, Head of Digital Operations at Telstra. “It’s a real game-changer for us and our customers are loving it.”
With more than 16 million mobile, internet and TV customers across the world, Telstra needs to be available 24/7 across multiple service channels, including social media. Monty talked with me for Episode 7 of the Focus on Customer Service...2015-07-2923 min
CrossTalk2 Jul '15 - ACCC not sold on Telstra’s Double DippingThe ACCC has revised its decision on access pricing, saying wholesalers should be paying more than 9.6 percent less to Telstra.Whilst ACCC chair Rod Sims expects the savings to be passed on to consumers, CommsDay’s Kevin Morgan says it will simply see the margins passed to Telstra’s competitors who, he says, are already madding a tidy profit from ULL services.Whatever your take, the issue is relatively short lived as consumers move over to the NBN. Then, the more important consideration will be the cost of backhaul. The ACCC are giving careful consideration on the...2015-07-0230 min