Thanx - Podcast Details

Shows

The SimmerZach Goldstein Founder and CEO, ThanxZach Goldstein is optimistic about the year ahead for restaurants. As founder and CEO of Thanx, a leading guest engagement platform for restaurants, Zach is known for his honest and sometimes provocative takes on the future of the industry. In this episode, we tackle hot topics in restaurant loyalty including personalization, advertising, guest retention, and AI. 2025-01-1445 min

Wisking it allStrategies on How to Keep Customers Coming Back with Zach GoldsteinAbout the Episode In this episode, Zach Goldstein, Founder and CEO of Thanx, discusses the creation and purpose of his guest engagement platform designed for restaurants. Thanx aims to drive customer lifetime value through data-driven insights, focusing on loyalty programs, data capture, marketing automation, and data visualization. Zach highlights successful loyalty programs from brands like Velvet Taco, Chipotle, and Taco Bell, and introduces the concept of "Loyalty 3.0." He also explores the transformative role of AI and machine learning in personalizing customer experiences, the importance of CRM in marketing, and the future of guest engagement solutions.2024-07-0239 min

ForktalesEmily Rugaber - VP of Marketing for ThanxThanx is a leading loyalty and guest engagement platform for restaurants. The company, founded by Zach Goldstein in 2011, helps businesses embrace digital purchasing, capture greater customer data, and take action on that information to personalize guest engagement.Thanx builds digital UX – mobile apps and web ordering experience – that help restaurants differentiate themselves. Thanx also offers dynamic self-service loyalty programs that help restaurants break free from cookie cutter loyalty programs. Before joining Thanx, Emily was a business intelligence consultant.Restaurants face many challenges when it comes to data, including not having resources to analyze and t...2024-04-0433 min

QuenchEmily Rugaber - VP of Marketing for ThanxWhy do so many restaurants fail to properly use data? What are the biggest mistakes restaurants make when designing loyalty programs? Two huge questions and Emily Rugaber answers them both. Emily is the VP of Marketing for Thanx, a leading loyalty and guest engagement platform for restaurants. In this episode of Forktales, Emily talks about the most common challenge restaurants face when it comes to data, the problem with discount-based loyalty programs, and why personalized programs are so difficult.2024-04-0433 min

VigorEmily Rugaber - VP of Marketing for ThanxWhy do so many restaurants fail to properly use data? What are the biggest mistakes restaurants make when designing loyalty programs? Two huge questions and Emily Rugaber answers them both. Emily is the VP of Marketing for Thanx, a leading loyalty and guest engagement platform for restaurants. In this episode of Forktales, Emily talks about the most common challenge restaurants face when it comes to data, the problem with discount-based loyalty programs, and why personalized programs are so difficult.2024-04-0433 min

Digital HospitalityLoyalty is Hospitality with Zach Goldstein of ThanxFinding time for thought leadership can be a challenge. However, for Zach Goldstein, the CEO of Thanx, the responsibility to share knowledge and uplift the industry is paramount. Goldstein acknowledges the industry’s lag in becoming data-driven and sees thought leadership, even if its ROI is not immediately visible, as a means to assist operators. He […]2024-03-0500 min

ChronicCast Radio - The Only Place Dedicated To The HoodMoneyMayd 2: Give ThanxMoneyMayd 2: Give Thanx by ChronicCast Radio / TaylrMayd (Program Director)2024-03-041h 17

The Restaurant Technology Guys Podcast brought to you by Custom Business SolutionsFind your Aloha with Mo' BettahsIf you're a fan of Hawaiian food, you might have heard of Mo Bettah's, a chain of restaurants that serves authentic island cuisine. Mo Bettah's has been growing rapidly in the past few years, thanks to its loyal customers and its partnership with Thanx, a digital loyalty platform. In this episode of RTG podcast, host Jeremy Julian talks to Katrina Guevera, the marketing director of Mo Bettah's, about how they have built their brand, expanded their locations, and increased their retention rate with Thanx. Here are some highlights from the interview:- Katrina shares the story of...2023-10-1937 min

Digestible Tech With Danny Stoller And Michael PotterZach Goldstein, Founder and CEO ThanxZach Goldstein is convinced that most restaurants get promotions wrong. With Thanx, they endeavor to improve the relationship between restaurants and their guests. Instead of winning return business through discounts, they create special opportunities to wow and delight.2023-08-0154 min

ForktalesZach Goldstein / CEO of Thanx, loyalty leader and restaurant money-makerThanx is a leading loyalty and guest engagement platform for restaurants. The company, founded by Zach Goldstein in 2011, helps businesses embrace digital purchasing, capture greater customer data, and take action on that information to personalize guest engagement.Restaurants can take a page from the Delta playbook – which includes the potential for free first class upgrades (a perk that costs nothing to Delta) – including the use of secret menu items. Loyalty programs should not be dependent upon an app because most consumers won’t download the app. Instead, the loyalty program should be embedded in the web ord...2023-02-0638 min

VigorZach Goldstein / CEO of Thanx, loyalty leader and restaurant money-makerZach Goldstein’s goal? To help restaurants make more money. That’s why he founded Thanx, a leading loyalty and guest engagement platform for restaurants, and why he’s so passionate about helping restaurants build effective loyalty programs. In this episode of Forktales, Joseph and Zach talk about apps (and why they’re not always the answer), the power of good data, the best way to get loyalty program sign-ups, and how a year-round McRib could be the most effective loyalty perk of all time.2023-02-0638 min

Poetry from the Woods - An Original Podcast of Poems and Spoken WordThanxPoetry from the Woods - Original Poems and Spoken Word Season 1 - Episode 49: Thanx Here is a season appropriate poem that I wrote in my youth. It speaks to the Christmas season and the things we need to be thankful for at this time. Email: poetryfromthewoods@outlook.com Episode Music: woods of mötzelbach by Jan Grünfeld is licensed under Creative Commons Attribution-NonCommercial-ShareAlike 3.0 License 2022-12-0904 min

Radio TherapyThanx and praisesSend us a textWhy don't we appreciate those Round us whilst they're still around us?Why wait until they're gone to show our appreciation of their presence? In this installation I give thanx and praises to those I appreciate 2022-01-0329 min $Flippy the Hippy\'s Musings$ Flippy the Hippy's MusingsThanx EveWe talk about the evening of thanx.2021-12-151h 51

HeycubscougarhereDee thanx nyc halloween parade 2021Dee thanx nyc halloween parade 2021 2021-11-0401 min

bubunTalkCovid care by Samaritans-Thanx Juhar Foundation,MumbaiThis episode is also available as a blog post: http://bubuntalk.co.in/2021/05/24/covid-care-by-samaritans-thanx-juhar-paribarmumbai/ --- Send in a voice message: https://anchor.fm/bubuntalk/message 2021-08-1505 min

Hospitality Hangout | Expert Strategies & Industry Trends from Hospitality InsidersMarketing Tools That Are Easy to Use | Season 4, Vol. 7: ThanxIn the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Zachary Goldstein, the chief executive officer and founder of Thanx, to explore marketing and elevating the digital experience for consumers.“Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. “You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s w...2021-08-1044 min

Food Fighters: Food for Thought in the Fight for FoodBiscuitville: Interview with Kathie Niven, Chief Executive OfficerIn this episode, we chat with Kathie Niven, CEO of Biscuitville. Tune in to hear why Kathie and her team bucked industry trends and decided to forego third-party delivery. Kathie shares how she led Biscuitville through a complete refresh of their brand and optimized her locations for a growing drive-thru channel.2021-07-2925 min

geniebus angela I sorensonmusic by angela I sorenson I am playing the guitar thanxcool air calming relaxing good luck talking thanx 2021-07-1203 min

Food Fighters: Food for Thought in the Fight for FoodBurgerville: Interview with Jill Taylor, Chief Executive OfficerIn this episode, we chat with Jill Taylor, CEO of Burgerville. Tune in to hear how Jill and her team have been facing the restaurant labor shortage head-on by investing in the development and safety of their team members. Jill shares how her restaurants have fine-tuned operations to support a 5000% increase in digital orders as well as her vision of making the Pacific Northwest the healthiest region in the country. 2021-07-0623 min

Food Fighters: Food for Thought in the Fight for FoodJeni's Splendid Ice Creams: Interview with Jeni Britton Bauer, Founder and Chief Creative OfficerIn this episode, we chat with Jeni Britton Bauer, Founder and Chief Creative Officer of Jeni's Splendid Ice Creams. Tune in to hear how Jeni and her team navigated COVID-19, managing everything from production changes to scoop shop safety for team members and customers alike. Zach and Jeni discuss what it takes to run a successful omnichannel brand and the essential aspects of entrepreneurship. 2021-06-1528 min

Food Fighters: Food for Thought in the Fight for FoodReef Technology: Interview with Chief Creative Officer Alan PhilipsIn this episode, we chat with Alan Philips, Chief Creative Officer of REEF Technology. Tune in to hear Alan share how REEF is transforming urban areas into neighborhood hubs that connect people to locally curated goods, services, and experiences. Zach and Alan discuss the impact of emerging technology such as ghost kitchens and virtual brands on the restaurant industry - from expanding delivery perimeters to introducing new revenue streams. 2021-06-1120 min

Food Fighters: Food for Thought in the Fight for FoodVirtual Dining Concepts: Interview with Food Network Chef Eric GreenspanIn this episode, we chat with Chef Eric Greenspan, a celebrated chef whose resume boasts tenure at some of the most prominent fine dining establishments in Los Angeles. Chef Greenspan shares the foresight into virtual brands that prompted him to invest in the concept as early as 2018. Zach and Chef Greenspan chat about the proliferation of ghost kitchens and what it takes to operate a successful virtual brand - from marketing to margin control. Tune in to this episode to learn the ins and outs of delivery in the virtual space and how Chef Eric and his team at...2021-05-2133 min