Shows
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #258 - Farewell Johnny Appleseed of the ChannelCan it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro. You’ll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podc...
2023-04-072h 02ChannelPro Weekly PodcastChannelPro Weekly Special Edition: Squeezing the Juice - Sponsored by JumpCloudJuicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors. Plus, nominations are open for the fifth annual Cecilia Galvin Scholarship and SANS Institute's new partnership Google to launch the SANS Cloud Diversity Academy (SCDA). Then stick around...
2023-03-251h 26ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #257 - Not in a Jail CellIf you’re not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro’s Vendors on the Vanguard list for 2023. Then they’re joined by sales and marketing guru and channel legend Janet Schijns, of JS Group, to discuss the secrets to getting better ROI from your vendor...
2023-02-241h 51ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #253 - Quantum DonutIf you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby. Even if you don’t like donuts that much, however, you’ll love this episode of ChannelPro Weekly, in which Matt, Rich, and guest host Dawn Sizer, of 3rd Element Consulting and the Rebel Executives podcast, discuss Pia’s new AI-fueled managed services automation solution and ChannelPro’s forecast for the IT industry in 2023. Then they’re joined by managed services consultant Allen Edwards, of Eureka Process, to discuss his new...
2023-01-201h 35ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #251 - Raccoon BuffetEveryone loves a good buffet, don’t you think? Even raccoons, though they probably don’t fill their plates with the same goodies you and I do. Here’s something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling. Then your hosts are joined by PR wizard CJ Arlotta, of CJ Media Solutions, for an informative look at how channel pros can use PR to build brand awareness and land new customers. It’s a nutr...
2023-01-061h 50ChannelPro Weekly PodcastChannelPro Weekly - 2022 Holiday SpecialIt’s the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year’s fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. ChannelPro Managing Editor Colleen Frye is back as well to host a meeting of the ChannelPro Book Club. Grab some eggnog, put on your favorite holiday sweater, and join in the fun! Ch...
2022-12-231h 53ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #248 - Nap StatisticsSure, you may think you’re an elite napper, but you’ll never really know until you start collecting and crunching some numbers. But you’ll want to be wide awake for this week’s show, in which Matt, Rich, and returning guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss SkyKick’s recently introduced cloud security solution, Datto’s latest State of the MSP survey, and the reasons every channel pro needs a wealth manager in addition to a lawyer and accountant. Then your hosts are joined by Steve Alexander, president of managed services con...
2022-12-031h 48ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #245 - Melted in a Weird ShapeThis week's episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home? A sweet and sour discussion on why you should think about firing some customers this quarter, a chocolaty story on using gaming PCs as rendering engines, and a Twix-like look at two very different Dynabook laptops just to...
2022-10-281h 42ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #244 - Piles of ShameA little shame in your life isn’t a problem. Piles of the stuff is a different story. While we ponder how things went this badly wrong, you can enjoy this week’s episode, in which Matt, Rich, and returning guest host—MSP, security expert, and ChannelPro Peer of the Year Oli Thordarson of Alvaka Networks—discuss the latest enhancement to Sophos MDR, the latest partner resources from D&H, the new partner program from NetApp, and the secrets to successfully onboarding and offboarding managed services clients. Then they’re joined by Corey Nachreiner, chief security officer at WatchGu...
2022-10-211h 55ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #242 - RTFMDon’t know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week’s show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able’s Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro’s All-Star award list for 2022. Then stick around while your hosts are joined by Brad Gross, attorney at law and managed services expert, as he delves into the finer points of MSAs and SLAs. No reading required, in the FM or elsew...
2022-10-072h 03ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #237 - Casper the Friendly EditorComing to you from the HP Amplify Executive Forum, or maybe the great beyond given how ghost-like he looks, Rich talks with Matt and returning guest host Mile Bloomfield of Tekie Geek about HP's new ink subscription service for SMBs, partner program updates, and hardware for hybrid workers. Then M&A advisor Abe Garver, of FOCUS Investment Banking, joins in to discuss how—or rather if—inflation, interest rates, and recession fears are affecting the market for MSPs. A heavenly lineup if there ever was one! Subscribe to ChannelPro Weekly! iTunes: https://itunes.appl...
2022-08-261h 46ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #234 - The Dark Upside DownThere are stranger things than this week’s ChannelPro Weekly episode, but little else as fun or informative. Joined by security expert and returning guest host Angela Hogaboom, the Cloud Chick herself, Matt and Rich discuss the new Surface for Business hardware at D&H, the new intrusion prevention and container security options from Trend Micro, and the new industry trend data from ConnectWise’s Service Leadership unit. Then they get a terrifying and utterly fascinating insider’s tour of the topsy-turvy world that is the dark web from Jacob Silutin, head of sales engineering for the Americ...
2022-07-291h 48ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #231 - Abaft Your ScuttlebuttWhy does so much nautical terminology sound vaguely naughty? While we ponder that vital topic, please enjoy this week’s ChannelPro Weekly, in which Matt, Rich, and guest host/MSP consultant extraordinaire Manuel Palachuk, of Manuel Palachuk International, discuss N-able buying a cloud management vendor, Augmentt offering free cloud management tools, and Acronis integrating with Splashtop. Then stick around for an important discussion with insurance expert Justin Reinmuth, of Techrug, about risk management for channel pros (hint: there’s a lot more than insurance involved). It’s a boatload of insights, and it’s setting sail now! Su...
2022-07-081h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Special Edition: Everybody Knows Sven - Sponsored by Exclusive NetworksHow about that Sven? You do know Sven, right? Everybody knows Sven! Especially Matt, Rich, and their returning guest host for this special episode of ChannelPro Weekly sponsored by Exclusive Networks, Chris Ploessel of RedNight Consulting. When not reminiscing about Sven, they discuss the state of the desktop as a service market, the rise of vertical industry clouds, and the secrets to successful networking (the professional kind, not the IT kind). Then they're joined by Mark Leff of Exclusive Networks for a can't-miss conversation about the authorized Fortinet training services Exclusive now offers, a first among distributors...
2022-07-051h 44ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #230 - The Boomerang EffectHeads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye. They’ve all got lots to say about Hewlett Packard Enterprise’s new solution-as-a-service partner program, Dell’s strong but somewhat slower PC sales, documentation pro tips, and the 2022 summer edition of the ChannelPro Book Club. Then managed services consultant Jennifer Bleam, of MSP Sales Revolution, stops by to discuss her new book, Simplified Cybersecurity Sales for MSPs: The Secret Formula For Closing Cybersecurity Deals Without Feeling Slimy. It’ll spark i...
2022-07-011h 44ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #227 - Where Has That Hand Been?Put ‘er there, pal! Or come to think of it, maybe don’t per ‘er there just yet. While we think that through, we invite you to join Matt, Rich, and returning guest host Michael Goldstein, of LAN Infotech, as they discuss the new threat intelligence portal from Kaspersky, former Microsoft channel chief Rodney Clark’s new gig, the current state of play in the hardware market, and whether or not cloud vendors selling direct to end users is a threat to channel pros. Then stick around for a ChannelPro Weekly first, as Matt and Rich are joined by MSP and...
2022-06-042h 14ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #226 - Fun-Sized Snicker-NuggetThink Halloween is the only time you can get a fun-sized Snicker-nugget? At ChannelPro you can get them year round, and there's plenty for everyone with Rich out on vacation. That leaves Matt and guest host Erick Simpson to discuss Bitdefender's new consumption-priced MDR service for MSPs, the latest edition of Ninja One's software suite, how to help SMBs leverage IT to drive growth, and some great tips on optimizing document migrations. Then stick around to meet Jeff O'Heir, ChannelPro's new Event Content Director and Community Manager. Learn more about his role at our regional events and...
2022-05-281h 31ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #225 - Tech BabysittersDon’t let those end users stay up past their bedtime, channel pros, and help yourself to any snacks in the cupboard. In the meantime, why not listen in as Matt, Rich, and guest host Frank Bravata, of MSP Cyber Brigade, discuss the news from Ingram Micro’s latest Cloud Summit, channel chief Rodney Clark departing Microsoft, and ChannelPro’s 2022 Vendors on the Vanguard list? Then stick around while your hosts speak with analyst Bob Takacs of Analysys Mason about the current optimistic mood and tech spending patterns of U.S. SMBs. We won’t tell your parents...
2022-05-201h 39ChannelPro Weekly PodcastChannelPro Weekly Podcast: Special Edition: Seafood Conundrum - Sponsored by DattoCybersecurity’s tough, but is anything more puzzling than seafood? No really, think about it. Or better yet, don’t think about it and listen to this special edition of ChannelPro Weekly sponsored by Datto instead. Matt and Rich are joined by Datto partner Brian Weiss, of ITECH Solutions, to discuss Pax8 adding AWS to its line card, Dell’s surprisingly strong PC sales two years into the work-from-home era, and the secrets to influencing vendor roadmaps. Then they’re joined by Ryan Weeks, Datto’s CISO, for a deep dive into the SaaS security landscape. And seafood. N...
2022-05-061h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #221: KasattoRiddle me this, channel pros. What do you get when you combine a Kaseya with a Datto? Still don’t have it? Join the pack that includes Matt, Rich, and returning guest host Josh Weiss, of LA Creative Technologies. They have some details to share via Rich’s exclusive conversation with Kaseya CEO Fred Voccola, however, not to mention additional thoughts on Thoma Bravo selling Barracuda Networks to KKR and Cisco offering a new partner specialization in environmental sustainability. Not satisfied? There’s also an insightful and extremely timely conversation about the big changes coming to Microsoft’s partner program...
2022-04-162h 08ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #219 - Hair or HairlessIt takes all kinds, folks, and you’re welcome to join us at ChannelPro Weekly no matter how much hair you have. Or don’t. Or what color it is. You’re also welcome to join Matt and Rich as they speak with Barbara Paluszkiewicz, of IT consultancy CDN Technologies, about HPE GreenLake’s new Aruba network-as-a-service solutions, taking your cold calling game to the next level, and a fascinating product from a vendor to watch named SkyAMP. Then they’re joined by Reed Warren, of M&A consultancy iT Valuations, for an in-depth conversation about when to sell an...
2022-03-251h 59ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #218 - Everything Vs. BaconSome matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement. They also have a lot to say about why the VAM (as opposed to VAR) business model is a winner, Microsoft’s total partner program rewrite, CompTIA’s decision to give away ISAO access to all its MSP members, Kaseya’s new Compliance Manager release, and the first appearance of desktop management in Augmentt’s cloud management portfolio. Then they’re joined by Charles Ferland of Lenovo...
2022-03-192h 10ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #213 - The Secret Decoder RingDon’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP. Then they’re joined by ChannelPro Managing Editor Colleen Frye to congratulate Oli Thordarson, president and CEO of Alvaka Networks and ChannelPro’s just-crown...
2022-02-051h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #211 - Rocking the RolodexNothing says old school cool quite like a Rolodex. Just ask Matt, Rich, and guest host Esteban Blanco, of Blanco I.T. But first, ask them about Datto buying EDR vendor Infocyte, the new education PCs from HP, and predictions for IT in 2022, because they have lots to say about all that and more. Then they’re joined by Rex Frank, vice president of academy at Pax8, to discuss the importance of building plans for what you’ll do after an exit into your exit plan, to avoid emotional and financial stress. If you’re old enough to kno...
2022-01-211h 39ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #206 - Start Your EnginesReady to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace. Want more? With private equity firms snapping up MSPs left and right, you will not want to miss the conversation Matt and Rich have with Abe Garver of M&A specialist FOCUS...
2021-11-121h 56ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #200 - Turning It Up to 11Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners. That’s followed by a do-not-miss interview with penetration tester and white-hat hacker James Carroll, of Secure Network Technologies, about the creative (and frankly terr...
2021-09-242h 14ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #196 - It Rhymes with MediatricFamed business consultant Erick Simpson of ErickSimpson.com takes the reigns as guest co-host alongside Matt while Rich gets a little R&R. Together they take a look at Barracuda's newest RMM integration with Microsoft Defender, Bitdefender's apparent penchant for breaking the rules with their partner program, some opportunities for channel pros in CMMC, a new way to look at Microsoft 365 from a security perspective, and the ever expanding importance and responsibilities of help desk. Then sit back for a little fun while Matt puts Erick's knowledge of IT acronyms to the test... on what they mean...
2021-08-201h 40ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #195 - Two Words: Branded SocksYour regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice. We won’t spoil their best suggestion, but (hint, hint) it’ll make your feet happy. You’ll be happy too as you listen in on the conversation about the hiring crunch in IT, ChannelPro’s annual Readers’ Choice Awards, and the challenges of cold calling. There’s lots...
2021-08-131h 59ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #194 - XXXDRIf you like extended detection and response (XDR) solutions, you’ll probably like extra extra extended detection and response solutions even more. You’ll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise. Want more to like? There’s also a conversation with George Hope, Hewlett Packard Enterprise’s worldwide channel chief, and a chat about Bruce’s recently published book, Level Up: The Ultimate MSP Roadmap Fo...
2021-07-301h 45ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #193 - Meet the Chicken TenderWant to name some chickens? Here’s your chance, along with an equally enticing opportunity to hear what Matt, Rich, and guest host Eric Long, of TeraCloud, have to say about the new National Society of IT Service Providers and its mission to shape forthcoming MSP regulations, N-able going solo and public, and metrics that matter for IT business owners. All of that’s in addition to a conversation with ConnectWise’s Arlin Sorensen about peer groups and a visit to Eric’s chicken coop. And no kidding, folks, please suggest names for the youngest additions to the floc...
2021-07-231h 44ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #192 - The Noah's Ark ApproachTwo by two, folks, two by two. It’s the best way to survive both a world-destroying flood and an RMM outage, for reasons that will become clear as Matt, Rich, and guest host Antwine Jackson, of Enitech Solutions, discuss Microsoft’s new Windows 365 product, the latest developments from NinjaRMM, and (especially) the Kaseya VSA breach. And if you really want to get the inside story on what happened to VSA, don’t miss this week’s interview with Huntress CEO and threat expert extraordinaire Kyle Hanslovan, who shares previously undisclosed details about how attackers compromised that product...
2021-07-162h 11ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #191 - Close Encounters of the Insurance KindAliens, we hope, come in peace. Cyberinsurance providers? Harder to say, but Matt, Rich, and returning guest host Luis Alvarez, of Alvarez Technology Group, do get plenty of insightful answers to other questions this week from interview guest and cyberinsurance expert Joseph Brunsman, of Brunsman Advisory Group. Joined by ChannelPro Managing Editor Colleen Frye, your hosts also discuss Barracuda buying SKOUT Cybersecurity, N-able’s forthcoming spinoff from SolarWinds as an independent vendor, and the latest selection of reading suggestions from the ChannelPro Book Club. It’s way out there, man! Subscribe to ChannelPro Weekly! iT...
2021-07-021h 36ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #190 - Box Lunch AnalysisHave you thought deeply—and we mean deeply—about what was in the last box lunch you ate? You will after listening to this week’s show, in which Matt, Rich, and their returning guest host—MSP and certified ethical hacker Michael Cocanower, of itSynergy—discuss that important topic along with the latest cybersecurity news from ConnectWise and opportunities to take your Azure skills from the 101 to 201 level. Then stay tuned for further security talk with interview guest Ian Thornton-Trump, of both threat intelligence vendor Cyjax and Octopi Managed Services, in Winnipeg. Way more interesting than the pasta sala...
2021-06-241h 49ChannelPro Weekly PodcastChannelPro Weekly Podcast Episode #189: Puffin SecurityGosh, puffins are cute. Who doesn’t love a bird in a tuxedo? Or are we thinking of penguins? What’s the difference, anyway? Never mind, we don’t have time for that, because there are way too many other topics for Matt and Rich to discuss on this week’s show with guest host Rob Boles, of managed security service provider BLOKWORX. Like N-able’s latest product roadmap, the latest addition to WatchGuard’s unified cloud management portal, Epson latest high-capacity, low-cost inkjet printer, and four great ways to turn selling hardware from a low-margin burden into a high-profit...
2021-06-181h 58ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #188 - The Flour LayerWho needs icing in the middle of their cake when they can enjoy a nice thick layer of raw baking flour instead? Actually, don’t answer that question. Just sit back and listen as Matt, Rich, and their guest host, MSP consultant Ronnie Parisella, mull over Gradient MSP’s freshly launched “data hygiene” product, Axcient’s new online-only file sync and share system, and Augmentt’s latest cloud management solution. Then stick around for an interesting conversation about the present status and future prospects of the esports market (not to mention favorite and least favorite Star Trek series) with...
2021-06-041h 45ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #187 - In It for the Tee TimesThere are lots of good reasons to be a channel pro. If golf isn’t one of yours, you need to listen to this week’s show, in which Matt, Rich, and guest host Andrew Sampson, of solution and managed service provider SAAI, discuss forthcoming partner resources from D&H, rising hardware prices, a new automated management solution from Extreme Networks, and ChannelPro’s latest Vendors on the Vanguard list. That’s all followed by a timely interview with Ian McChord, CEO of Zorus Inc., about their employee productivity monitoring solution and work-from-home productivity more generally, plus embarras...
2021-05-281h 58ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #186 - Family FisticuffsMatt flies solo with guest host Manuel Palachuk, business coach and author of Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top, this week, who somehow manages to turn the show into a drinking game. Matt and Manuel take a look at the ramifications of adding voice assistant control over your client's infrastructure, as well as Manuel's advice on strategic partnerships and incident response. Then Matt challenges Manuel to a fun new game that tests his knowledge of popular IT acronyms, but on what they mean in other industries. Thank goodness they...
2021-05-211h 42ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #185 - Punched in the MouthGet ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution. Then your hosts catch up with Darren Gottesmann of Ingram Micro for a look at the crazy year behind us and the “golden age” we may be entering now. Just be sure to duck if you see a fist headed your way. Subscribe to ChannelPro Weekly! iTun...
2021-05-141h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #184 - Supersized Meal DealsHungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell. Then they’re joined by SaaS Alerts CEO Jim Lippie for a tour of the cloud security landscape and a return visit to the thoughts about MSP consolidation...
2021-04-301h 54ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #183 - SCSI Wuzzy Was a BearActually, SCSI is an interface. Not sure who this bear is. Neither are Matt, Rich, and returning guest host Dave Seibert of managed service provider IT Innovators and the SMB TechFest event series. They do, however, have plenty to say about the change of channel chief at Microsoft, the latest firewalls from Sophos, the pending SYNNEX/Tech Data merger, and work-from-home security stacks. Two of your hosts then go on to interview Joe Contreras of Epson America, who wasn’t fuzzy when it came to describing the printer market before, during, and after COVID-19, was he? Subscribe to...
2021-04-232h 03ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #182 - Hostage VideoProof of life! Matt’s back after a three-week absence, but Rich is apparently being held for ransom. That’s how it looks on video towards the end of the show, anyway. Before then, he, Matt, and guest host Amy Babinchak of Harbor Computer Services and Third Tier discuss Microsoft’s new channel chief, Datto’s new commerce solution, the challenges of virtual sales calls, and the future of healthcare IT. Then they’re joined by Bob Stegner, senior vice president of North American marketing at SYNNEX, for a look at the big Tech Data merger, SMB market con...
2021-04-161h 30ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #181 - Spartan RunIf it feels like an obstacle course out there these days, you’re not alone. With Matt on vacation this week, Rich is hosting the show solo for the first time ever. Wonder how he’ll do? While the suspense builds, you’ll hear Rich and returning guest host Michael Goldstein, of LAN Infotech, discuss Ingram Micro buying a PSA vendor, Acronis introducing an innovative licensing model, and business tips from two superstar providers of cloud and managed services. Then they’re joined by Matt Richards, Datto’s chief marketing officer, and Mike Gelerter, owner of managed services provider OC Tech Dr...
2021-04-021h 54ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #180 - Scuba Diving SithsWho knew? Turns out Sith Lords have hobbies too. And at least one Sith shares a hobby with Matt and Rich’s guest host this week, Chris Ploessel, president of cloud specialist RedNight Consulting. Listen in as your three hosts discuss the epic merger between SYNNEX and Tech Data, reactions to that deal from Ingram Micro and D&H, and the ins and outs of security outsourcing for MSPs. Then stick around for an interview with Ted Roller of sales automation platform Zomentum about sales and marketing best practices for MSPs. It’s a deep dive on an important topi...
2021-03-262h 13ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #179 - ImplimacationsThanks to some last-minute complimacations, Matt and Rich have no guest host this week and no guest interview. But that doesn’t stop them from discussing Datto’s interesmating backup deletion defense and Azure continuity solutions, plus AMD’s latest server processors and the implimacations of last year’s PPP and EIDL loans for your tax bill. Don’t recognize a few of those words? Technically, that’s because they’re not words. They just should be. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts...
2021-03-201h 20ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #178 - Talking to Your SOCsGoing a little stir crazy these days? Thinking about cybersecurity a lot? Matt, Rich, and guest host Brian Weiss, of ITECH Solutions, certainly are. More specifically, they’re thinking about Datto’s acquisition of threat detection vendor BitDam and its implications for the vendor’s security plans, not to mention the latest SMB-friendly enhancements to Hewlett Packard Enterprise’s GreenLake platform and Schneider Electric’s managed power partner program. Then it’s back to security in a free-flowing conversation with Dmitriy Ayrapetov, vice president of platform architecture at SonicWall, about the latest threat trends and mitigation strategies. It’s the nex...
2021-03-121h 56ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #177 - Planet Log CabinGet ready for an episode filled with cloud computing, cybersecurity, M&A, and flapjacks from spaaaaaace. Joined by channel pro and speed demon Oli Thordarson, of Alvaka Networks, Matt and Rich discuss Kaseya buying RocketCyber, Arcserve merging with StorageCraft, and D&H introducing new video wall kits. Then they’re joined by Joseph Landes, chief revenue officer of Nerdio, for a front-line take on the market for Microsoft Azure generally and Windows Virtual Desktop in particular. Pretty sweet! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Po...
2021-02-261h 57ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #176 - Take the Red PillSeeing nothing but ones and zeros right about now? You’re a perfect candidate to listen in as Matt, Rich, guest host Joanna Sobran, of MSP and solution provider MXOtech, and ChannelPro Managing Editor Colleen Frye discuss Lenovo’s new data center hardware purchasing program for MSPs, the latest update to WatchGuard’s cloud management console, and the secrets of cloud security. You’ll also get to witness the passing of the torch as Joanna, ChannelPro’s first ever Peer of the Year award winner, celebrates the naming of this year’s winner, Corey Kirkendoll, of 5K Technical Se...
2021-02-191h 18ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #175 - Numbers with CrunchLike numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either. There are also discussions about ConnectWise buying Service Leadership, Microsoft’s new “employee experience” solution, Trend Micro’s newly expanded XDR solution, and ChannelPro's 2021 State of the Channel report. Then they’re joined by Jerry Koutavas, president of member community The ASCII Group, for a look at what’s now and next in the SMB channel. Special treat: Lisa has a thirty-y...
2021-02-122h 00ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #174 - Branches of OneEveryone keeps talking about working from home, but who are they kidding? That home of yours is a branch office these days, and family and pets aside it has a total workforce population of…you. This week, Matt, Rich, ChannelPro Managing Editor Colleen Frye, and guest host Joshua Liberman, of MSP Net Sciences, discuss the implications of that fact for listeners trying to manage a remote team during a pandemic, plus new security solutions from Fortinet and Huntress and a new Azure management solution from Nerdio. Then stick around for a conversation with Jeff Valentine, CTO of Cl...
2021-01-291h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #173 - The Ghost KitchenMatt, Rich, and guest host Peter Melby, of MSP Greystone Technology, may not be ghosts but they have cooked up a great show for you this week. It begins with a behind-the-scenes look at Peter’s recent decision to become part of private equity-funded New Charter Technologies, proceeds to a look at Kaseya’s new Unified RMM framework and ChannelPro’s annual tech industry preview for 2021, and then moves on to a conversation with Rieva Lesonsky, president and CEO of SmallBizDaily.com, for a finger-to-the-pulse take on the SMB economy today. No dish washing or ghost busting required! Subs...
2021-01-221h 53ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #172 - Project BaneWhat does DC Comics archvillain Bane have to do with this year’s CES, not to mention this episode of ChannelPro Weekly? We simply don’t have time to tell you here, so listen in to find out. You’ll also hear what Matt, Rich, and guest host Jeff Halash, of TechNut Computer Repair and the MSP Unplugged podcast, have to say about all the latest gear from Dell, HP, Lenovo, and AMD. If you keep listening, you’ll also hear an interview with Stephanie Hallford, vice president in the Client Computing Group and general manager of business client platform...
2021-01-151h 55ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #171 - Close the KimonoSharing we like. Oversharing, not so much. And sometimes the kindest thing you can do for others is close up that kimono of yours. Or so say Matt, Rich, and their guest host, cloud consultant and entrepreneur Jamison West. They also have some things to say about SolarWinds MSP’s soon-to-be new name and the security landscape in 2021, not to mention cloud management, a topic they discuss with RMM pioneer and now cloud identity management CEO Peter Sandiford, of Zerotek (http://www.zerotek.com/). There’s also a quick look at an antique from Jamison’s tech museum...
2021-01-081h 49
ChannelPro Weekly PodcastChannelPro Weekly - 2021 New Year's Special2021 is here, and not a moment too soon. To celebrate that happy occasion, we invited 22 (count ‘em) of our guest hosts from 2020 back on the show for a series of group chats about top IT industry story lines from last year and predictions for next year, plus the latest can’t-miss reading recommendations from the ChannelPro Book Club. Heck, we even managed to get in a super fun round of museum picks from five former co-hosts, and a bonus pick from Matt that he’s been saving up for weeks. What better way to ride out that New Year’s Day ha...
2021-01-012h 08ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #170 - Rapid DeconstructionAh, the power of euphemisms. They can turn what might otherwise be called a smashup and make it sound far more appealing. That’s just one of the useful facts you’ll learn this week from Matt, Rich, and guest host Angel Rojas, president and CEO of DataCorps. They’ve also got input for you on SolarWinds getting hacked, Datto’s plans for the future, D&H betting big on professional services, and the challenges of cloud management. Don’t miss this week’s interview with Stephanie Hallford, vice president in the Client Computing Group and general manager of b...
2020-12-182h 03ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #167 - Crux of the BiscuitHere at ChannelPro, we like our biscuits with a good hard crux. Or make that crust. The crux should be soft. Or should it? While we figure that out, grab a seat and listen in as Matt, Rich, and guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss channel investments from SYNNEX, a new cloud management tool from Pax8, and the new white-label NUC notebook from Intel. Then they talk managed security with Bob Layton, chief revenue officer of Digital Defense, and Tommy Wald, managed services consultant and author of The MSP CEO: Your...
2020-11-202h 06ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #166 - Silos of ChaosDude, silos of chaos ROCK! Unless you’re an MSP, in which case they’re a pain. Or so says ConnectWise, whose acquisition of Perch Security and StratoZen is among the topics discussed this week by Matt, Rich, and guest host Chad Kempt, of Fast Computers. Listen in as they chat about former Level Platforms CEO Peter Sandiford’s new cloud identity management venture and the winners of this year’s ChannelPro SMB All-Star Awards too. Then stick around for a conversation with IT consultant and Compassionate Geek author Don Crawley on stress management for channel pros, a timely...
2020-11-132h 21ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #165 - Getting Together to Avoid Each OtherThere’s nothing quite like a socially-distanced social gathering, is there? You’ll hear all about it on this week’s show, in which Matt and Rich are joined by co-host Corey Kirkendoll, of 5K Technical Services(link is external), as well as their ChannelPro teammate Joel Zaidspiner, who has the inside scoop on the latest Channel Strong road tour of America. You’ll also hear about a new incident response service from Sophos, learn about the new cloud management and container storage solutions from NetApp, and get a top five list of best practices for managed services...
2020-10-301h 38ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #162 - The ExorRichWhen Rich gets his hands on an interesting story, he’s like a man possessed. No, really, you’ll see what we mean a little ways into this week’s episode, which features a guest hosting appearance by Josh Weiss, president and virtual CIO of L.A. Creative Technologies, plus an interview with the consistently fascinating David Friend, president and CEO of cloud storage innovator Wasabi Technologies. You’ll also hear what your three hosts have to say about where ConnectWise is in its onboarding of Continuum one year after acquiring that company, a new cloud management solution...
2020-10-092h 11ChannelPro Weekly PodcastChannelPro Weekly Podcast Special Edition: Devil in the Details - Sponsored by APCSometimes it pays to sweat the small stuff, and you’ll learn about one of those times when Matt explains why he has a fat lip this week. Onboarding a company you’ve just acquired is another good example, as you’ll see when Matt and Rich discuss a recent article on that topic with ChannelPro Managing Editor Colleen Frye, their guest host for this special edition of ChannelPro Weekly, sponsored by APC by Schneider Electric. Then you’ll hear Colleen’s interview with APC exec Larry Hann about how channel pros can use APC’s EcoStruxure IT for Partn...
2020-09-281h 05ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #156 - Shoe Booties RequiredCan’t be too safe out there these days, people. Mask those shoes! Then sit back and enjoy this week’s show, in which Matt, Rich, and guest host Carrie Simpson, of MSP marketing service Managed Sales Pros, discuss CompTIA’s new security threat intelligence sharing group, ChannelPro’s 2020 Readers’ Choice Awards, and the tricks of the trade for rolling trucks to client sites safely in the era of COVID-19. You’ll also hear Carrie’s observations on best and worst marketing practices for MSPs and an extended interview with managed services consulting legend Gary Pica, recorded live at a rece...
2020-08-072h 19ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #155 - Bleached Outsourced SOCsBleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. There’s also SonicWall’s latest security research, Bitdefender’s new managed detection and response service, Tech Data’s new Americas president, and Windows 10’s fifth birthday. Want more? We’ve also got an interview with Christoph Schell, HP’s chief commercial officer, about that company’s all-new partner program. And cooking. And video games. It’s the kind of execut...
2020-07-311h 52ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #154 - Ill-Gotten BootyNothing ill-gotten here, folks. Just interesting talk by Matt, Rich, and guest host Erick Simpson about Microsoft’s Inspire partner conference, Lenovo’s Microsoft 365 managed services, BitTitan’s “IT toolbox” solution for technicians, and SolarWinds MSP’s RMM integration with Microsoft Intune. You’ll also get some fresh takes on the year’s best new hardware from ChannelPro’s resident hardware doctor (who looks and sounds a lot like Matt) and learn a few of the rules for service delivery success straight from managed services consultant Karl Palachuk. It’s a beaut(y) of an episode! Subscribe to ChannelPro Weekly...
2020-07-242h 03ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #153 - Swimming in $20 BillsIs there a cash bath in Datto’s near future? Matt, Rich, and guest host Dave Sobel from the Business of Tech podcast discuss that prospect, plus an all-new partner program from HP, a new cloud assessment solution from RapidFire Tools, and a new “human risk analytics” feature from Bitdefender, not to mention a new MSP regulation in Louisiana with industry-shaking implications and must-read advice on avoiding a lawsuit from managed services expert Mike Semel. Need more? You’ll get an insider’s take on the coronavirus-era hardware market from Lenovo exec Sanjeev Menon and a look at a compu...
2020-07-172h 29ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #152 - Inherently DisinfectedNeed one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities. That’s all followed by a conversation with SolarWinds MSP President John Pagliuca about why MSPs have become truly essential workers and where the managed services market is headed next. It’s interesting...
2020-07-031h 37ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #151 - Eight Essential VitaminsCybersecurity. It’s delicious, nutritious, and a big part of this week’s episode, in which Matt, Rich, and guest host Luis Alvarez, of Alvarez Technology Group, discuss the security-heavy news from this week’s ConnectWise IT Nation Explore event and the two new security products from Huntress Labs, plus Axcient’s unified BDR solution and Pulseway’s stand-alone patch management system. Then they explore the rise of managed IT as an essential service, during the coronavirus pandemic and beyond, and dive into the enormous market for cloud-based “modern workplace” solutions encompassing virtual desktops, online storage, backup, and more with...
2020-06-261h 49ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #150 - Sharkleberry FinIs there anything more refreshing on a summer day than a cool glass of sharkleberry fin juice? Matt, Rich, and guest host Dave Seibert would tell you if they knew what the heck a sharkleberry fin is. What they can tell you about is the addition of Salesforce Essentials to Ingram’s cloud marketplace, the surprising resilience of Ingram’s U.S. SMB business, and NinjaRMM’s latest update. They’ve also got a thought-provoking conversation about the could be, maybe, someday password-less future of authentication with Keeper Security CEO Darren Guccione. Drink up! It’s good for you. Subs...
2020-06-191h 48ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #149 - Ficus Farming for Fun and ProfitStart buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. She’s also got thoughts to share about the new security solutions from Sophos and SonicWall, the new integration platform and partner program from Cytracom, and the latest set of summer reading recommendations from the ChannelPro Book Club. You’ll also hear a surprisingly upbeat take on current market conditions from Darren Gottesmann, Ingram Micro’s SMB sales director for the U.S. Looks like it’...
2020-06-111h 43ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #148 - More CowbellMatt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups. Then Jack Kudale, CEO of insurance firm Cowbell Cyber, will give you the inside story on why too few SMBs have cyber-insurance and why too many SMBs with cyber-in...
2020-06-051h 55ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #147 - Million Dollar SubIt’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations. Speaking of Kaseya, we’ve got an exclusive interview for you with that company’s CEO, Fred Voccol...
2020-05-281h 57ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #146 - Hips That Make Men LieHips don’t lie, folks. Neither do Matt, Rich, or their guest host this week, MSP extraordinaire and former IT Glue exec Luis Giraldo of Ook Enterprises. Listen in as they discuss Tin Can, Luis’s interesting new cooperative services venture, plus Dell’s latest commercial laptops, stats about ransomware, and ChannelPro’s 2020 Vendors on the Vanguard list. Then keep listening for a timely and insightful conversation with Cisco advisory CISO Wolfgang Goerlich about SMB security and its surprising parallels with enterprise security. We’d be lying if we said Shakira shows up too, but then again she has that effec...
2020-05-221h 58ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #145 - The Security MarmosetOnly you can prevent breaches. Just ask the security marmoset! Don’t know who he is? You will after spending a little time with Matt, Rich, and guest host Karl Bickmore, of managed service provider Snap Tech IT. You’ll also hear their thoughts about the latest consumer PCs from Dell, Datto’s plan for coping with coronavirus, and the giant opportunity in managed security. Speaking of giant opportunities, there’s also an interview with cloud VP Jason Bystrak, of D&H, about recent trends in cloud computing and how to build a successful cloud solutions practice. If the c...
2020-05-151h 46ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #144 - The Mustache CrisisThink COVID-19 can’t make things much worse? Wait until people without access to a barber start showing up in big 70s-style mustaches again. That’s just one of the dangers Matt and Rich discuss this week with their guest host, cloud entrepreneur and consultant Jamison West. In an interview with Forrester analyst Jay McBain, they also explore the sobering potential impact of the coronavirus recession on the channel’s long-term future. That comes after a look at NetApp’s acquisition of CloudJumper, RapidFire Tools’ new work-from-home security assessment solution, and Tech Data’s bullish outlook on endpoint sol...
2020-05-011h 53
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #143 - The Right Hot DogMatt’s from Chicago. Guest host Mike Bloomfield, of MSP Tekie Geek, is from New York. They have firm opinions about hot dogs. Rich, who is from Seattle (where they like their hot dogs slathered in cream cheese) wisely steers clear of this debate, but joins in the conversation about ID Agent’s new identity and access management solution and ConnectWise’s strategy for weathering the COVID-19 crisis, not to mention interviews with Peter Melby of Greystone Technology about the MSP stimulus pledge initiative he’s spearheading and IoT Playbook podcast host Mark Smith about opportunities in the Internet of Thing...
2020-04-241h 47
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #142 - E-Cycling with a Burly CoachE-cycling. Coaching. If you’re doing them the way Matt, Rich, and guest host Scott Beck, of Canadian MSP BeckTek, recommend there should be no sweating involved and no one in a track suit barking at you. Tune in to this week’s episode to get the lowdown not just on e-cycling used hardware and Tech Data’s free professional coaching program, but the latest financing offers from D&H and a new cloud/security suite from Zix and AppRiver. You’ll also hear a conversation with Dan Schiappa, chief product officer at security vendor Sophos, about coronavi...
2020-04-172h 07
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #141 - Above All, Change EverythingIt’s a whole new world, folks, and it just might be a great one too if you’re willing to rethink everything. This week’s guest host, Vertical Axion President Herman Pool, has some thoughts to share on that, plus the other topics Matt and Rich cover on this show: StorageCraft’s new affordably-priced BDR appliance, the new AI-powered proactive management tool from Unitrends, the importance for MSPs of delegating responsibility to techs rather than abdicating it, and the suddenly compelling use cases for Jabra’s Pana-Cast huddle room web cam. Then settle in for a thought-pr...
2020-04-102h 07
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #140 - More Percents, More PieAh, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. Grab a seat and listen in as Ed talks with Matt and Rich about what his company is doing to support customers during the coronavirus pandemic and prepare for tough economic times. He’ll also join in the conversation about recent “partner stimulus” measures from Lenovo and HP, Lenovo’s new data center partner program, and the new dark web monitoring...
2020-04-041h 54
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #139 - Steak and ValiumStuck at home these days? Matt, Rich, and guest host Dave Sobel, a former MSP and vendor exec who is now host of the Business of Tech podcast, have some stimulating infotainment for you about Ingram Micro’s new coronavirus-inspired finance programs, D&H’s behind-the-scenes efforts to help channel pros triage urgent client needs, and some interesting new security software and printers from HP. Then comes a thought-provoking conversation about the developing effort in Louisiana to regulate MSPs and MSSPs and what it portends for the industry as a whole, and a guest interview with attorney Brad...
2020-03-271h 44
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #134 - Million Dollar CoffeemakerHmm, what to do with $8 million of venture capital? ChannelPro Weekly regulars Matt and Rich, plus special guest host and MSSP Rob Boles of BLOKWORX, have an idea for the first million. They also have thoughts about cloud vendor Nerdio’s plans for the $8 million it raised this week, Dell’s plans for its partner program this year, and the opportunity to do what’s right for the web while impressing customers by embracing ethical computing. Then comes an interview with Kyle Hanslovan, CEO of Huntress Labs, about the hacker he helped bring down recently and what that s...
2020-02-141h 43ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #130 - All Things That End in PWatch your step! It turns out many things in life end in P. Just ask Matt, Rich, and guest host Erick Simpson. In this week’s episode they discuss network management vendor Auvik’s product roadmap, its integration partnership with Liongard, and ChannelPro’s annual predictions roundup for 2020, not to mention a new mobile security app from Sophos. Then, joined by ChannelPro Managing Editor Colleen Frye, they interview Joanna Sobran, CEO of MXOtech in Chicago and winner of our first-ever Peer of the Year award. The whole thing is so good that someone sent a helicopter for a clos...
2020-01-171h 41ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #120 - Pour Me Over SomethingFancy a little Akamai sauce on your sushi? Matt and Rich have pouring stuff over food on their minds, but somehow manage to discuss recent news from SYNNEX, Tech Data, and WatchGuard anyway and chat with Nerdio CEO Vadim Vladimirskiy about the huge coming impact of Microsoft’s recently launched Windows Virtual Desktop service. Not enough? They also sift through a few winners of ChannelPro’s 2019 All-Star Awards, share employee retention best practices from IT By Design, and explain why digital marketing agencies are both a short-term partnering opportunity and long-term competitive threat. Dip in! Subsc...
2019-10-111h 43ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #119 - Reach Out and Help SomeoneThe show must go on! And thanks to special guest host Dave Seibert filling in for Rich, ChannelPro Weekly isn't skipping a beat! Of course, Matt and Dave settle in for some lively (and often humorous) discussion surrounding Sophos' entry into the security services market, WatchGuard's DNSWatchGo service, Avast Business' new cloud-based firewall, and Buffalo's new storage line with built-in snapshotting. Dave passes on some great insights using BTAs in the sales process... with a little bit of James Bond mixed in. Speaking of which, do you know what Dave's favorite Bond movie is? You'll find that o...
2019-10-031h 46ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #109 - Deep InsuranceYou’re in good hands with Matt and Rich this week, because they’ve got all the details for you on Bitdefender’s new MSP partner program, Breach Secure Now’s Security-as-a-Service bundle, a new outsourced security vendor called inSOC, and Deep Instinct’s new endpoint security coverage for Chrome OS devices. There’s also a tour through the ChannelPro book club’s annual summer reading list and a look at some super cool joystick controllers from years back and the present day. File a claim if you don’t believe us, people, but this is premium content and you’re the benef...
2019-07-121h 51ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #107 - Catchup and other CondimentsIt’s tangy, tasty, and back! ChannelPro Weekly returns from an extended hiatus with a catsup catchup episode dedicated to the biggest news stories since the last show. You’ll also hear co-hosts Matt and Rich weigh the merits of partnering with Facebook on cloud productivity software, chat about some of this year’s Vendors on the Vanguard, and explore an old Audiovox phone and a new moto one. Oh, the anticipation! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. If you don't see us (yet) then you can subscrib...
2019-06-071h 51ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #103 - Live from the Trailer ParkRich thinks it’s a big deal when he contributes his portion of ChannelPro Weekly from a hotel room somewhere. This week, special guest host Eric Long, of cloud and managed service provider TeraCloud, one-ups him by recording his part of the show from an RV. In a trailer park. With better Wi-Fi than some of you in our audience enjoy. See if you agree as Rich, Matt, and Eric chew over Kaseya’s plans for 2019, new hardware from Acer and Epson, ChannelPro’s annual tech preview story for 2019, tips for optimizing managed service bundles, and more. It’s a...
2019-01-241h 39ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #083 - MMRMMWhat kind of name is MMRMM? Exactly the kind ChannelPro’s resident marketing genius Matt Whitlock would have choosen for the RMM system actually named Pulseway if he had had the chance. Alas, this episode of ChannelPro Weekly is the only place you’ll ever hear that can’t-miss idea, not to mention your hosts’ thoughts on SonicWall’s big push into the mid-tier enterprise, Tech Data’s new family of niche security services, the winners of this year’s Readers’ Choice Awards, and more. Unlike this week’s show title, moreover, all that interesting discussion includes plenty of vowels.
2018-07-251h 50ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #073 - Remember Etiquette?Kids today. No manners! Sadly, the same often goes for channel pros too, as you’ll discover in the live interview Matt and Rich conduct with MSP and “personal branding” expert Lisa Shorr, who explains why the way you dress, act, and talk is a vital part of building a successful business. You’ll also learn all about the latest news from SonicWall, Kaseya, and D&H, not to mention ChannelPro’s newest “Vendors on the Vanguard” list, and hear some thoughts on wireless charging. So sit up straight, tuck in your shirt, and pay attention for a change....
2018-04-201h 26ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #065 - Dollars to DonutsChannelPro Weekly is back for season two, and it’s bigger and better than ever! No, really, take it from Matt and Rich. They’ll tell you so themselves. Then they’ll chew over IBM’s big push into the SMB space, a new IoT management solution from TeamViewer, and ConnectWise’s acquisition earlier this month of HTG Peer Groups. That’s followed by chatter about ChannelPro’s 2018 tech industry preview article, an interesting new security vendor named ID Agent, some portable scanners, excerpts from an exclusive interview Rich conducted last December with Datto CEO Austin McChord, and a peek at...
2018-02-051h 36ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #064 - Absolutely NOT a Linux DistroJoined on air for the very first time by ChannelPro managing editor Colleen Frye, Matt and Rich explore what the appearance of the first Windows 10 laptops bearing ARM-based Qualcomm processors means for Microsoft, Qualcomm, and Intel alike before exploring some selections from avid bibliophile Colleen’s recently created ChannelPro Book Club. That’s followed by a discussion of why carefully setting customer expectations matters so much, a holiday-themed look at how “bundle stuffers” can help MSPs boost their top and bottom lines, and a nostalgic visit with an (is it live or is it) Memorex MiniDisc from Matt’s t...
2018-01-301h 27ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #063 - Our Gross-est Show Yet!It’s All-Stars time! As in time to meet the winners of this year’s ChannelPro All-Star awards. Matt and Rich will introduce you to them, too, but only after walking you through news items involving Ingram Micro and Barracuda Networks. Then it’s on to a stimulating and sobering conversation about the security-related rules of the road every MSP should know about with business technology attorney and recently added ChannelPro blogger Bradley Gross. He calls them The Three Gross Commandments of Cybersecurity, and the sooner you commit them to memory, the better. Unless, of course, you’re fond...
2018-01-251h 15ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #056 - Plan 9 from Planet ZeebsFreshly returned from vacation, Rich is tanned, rested, and ready, not to mention back on the show to discuss news from Webroot, ADTRAN, and Epson with Matt. Your two hosts then dive into some highlights from ChannelPro’s 2017 Readers’ Choice Awards, some vertical solution insights from Ingram Micro, and some lesser-known but valuable business metrics for MSPs. All of that is followed by a thought-provoking interview with Neal Bradbury of Intronis on the state of the North American managed services market and preceded by a speculative, conspiratorial thought or two from Rich about where all of the rece...
2017-08-211h 40ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #050 - Today ChannelPro, Tomorrow the WorldIt’s a golden anniversary 50th episode party, and you’re invited! Activities include a look at new products from Barracuda Networks and Continuum, a discussion of what the market-leading “MSP of tomorrow” should be thinking about today, a cautionary note about the security risks associated with PowerShell, and a review of ChannelPro’s summer reading list. All of that’s followed by an interview with Darren Gottesmann of Ingram Micro, plus a visit with some 72-pin memory modules from Matt’s tech museum and a hot new DDR4 module from CORSAIR with glowing multicolored lights. Stick around for the...
2017-07-031h 38ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #048 - For CeciliaIn this special edition of ChannelPro Weekly, Matt, Rich, and ChannelPro publisher Michael Siggins celebrate the meticulous professionalism, boundless generosity, and infectious laugh of their dear and now painfully absent friend Cecilia Galvin. Find out through stories and memories from three of the people who knew her best and worked with her closest exactly what made Cecilia such a special editor and special person. Then hear a mere sampling of the many people from across the worlds of IT and publishing who loved and admired Cecilia share their own thoughts about her, plus a “greatest hits” reel of C...
2017-06-201h 56ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #045 - Rich, the Marked ManThe ChannelPro Weekly team had to keep things moving this episode so Coach Matt could get to his daughter’s little league softball game, yet your trio of hosts managed to squeeze in a discussion of Veeam’s ambitious plan for conquering the business continuity market, a belated look at the news from last week’s Microsoft Build conference, and an introduction to this year’s ChannelPro Visionaries list. That was followed by an exploration of the forces driving increased interest in self-serve help desks and an interview with Larry Meador of ChannelOnline, which makes a solution that inc...
2017-05-201h 28ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #035 - Things You Put Your Hands OnThe ChannelPro team is back home from Atlanta and back in podcasting action! This week, Matt, Cecilia, and Rich recap last week’s ChannelPro SMB Forum event, discuss some of the underappreciated solutions from our 2017 Vendors on the Vanguard list, and check in on the latest news from Hewlett Packard Enterprise and Datto. Then Matt offers up his take on Microsoft’s decision to use ARM-based servers in its cloud data centers and explains why cool-looking mice and can be money-making peripherals for anyone who sells PCs. Don’t miss Rich’s interview with up-and-coming security vendor Carvir e...
2017-03-101h 26ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #031 - Drone Swarms and a GiveawayChannelPro Weekly is back with our all-new 31st episode, and our first giveaway. Use the hashtag #channelproweekly in Twitter or Facebook for a chance to win a suh-WEET Linksys AC2600 gigabit router! The lucky winner will be announced in episode #33. In episode #31, meanwhile, Matt, Cecilia, and Rich explain the show’s long absence and why you can count on getting new episodes weekly from now on before previewing ChannelPro’s 2017 SMB Forum events and discussing Datto’s surprisingly comprehensive new networking solution, some powerful mobile workstations from Lenovo, Intel’s new Compute Card, and more. There’s also an in...
2017-02-101h 18ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #029 - All-Stars, Dongles, and Card GamesWelcome to episode #29 of ChannelPro Weekly! First, Matt, Rich, and Cecilia discuss the fourth and final ChannelPro SMB Forum event of 2016 as well as the winners of the 2016 ChannelPro All-Star awards. Then Rich shares a few insights into the future of mega-distributor Ingram Micro, Matt offers up some thoughts about NVIDIA's Pascal GPU family and a new Seagate hard drive, and CloudConnect's Doug Sherwood explains why anyone not offering desktop-as-a-service yet should change that soon. All that plus the lowdown on road warrior Joel Zaidspiner's bad beat at a Las Vegas poker table are waiting for you now, so g...
2016-12-031h 23ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #017 - Waiting for Microsoft LoveThis week on ChannelPro Weekly - Rich, Cecilia, and Matt share some of the results of the 2016 ChannelPro Reader's Choice Awards, as well as talk about what they're hoping to see at the upcoming Microsoft Worldwide Partner Conference. Also discussed are Avast's big buyout of AVG, Dell's tablet move, the new Skype Meetings, and more top stories from the week, plus an audio interview with Datto CEO Austin McChord, Matt's museum and hardware picks, and much more! Download/subscribe and listen today! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. If y...
2016-07-111h 30ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #009 - Pressing the 'BS' KeyWelcome one and all to ChannelPro Weekly Episode #9, the very last of our "single digit" episodes. We're steamrolling our way to #10 with an extra-extended edition, with Matt, Cecilia, and Rich talking the latest happenings from Lenovo's Accellerate 2016 partner conference; saying hello to "physicalization"; program news from Spiceworks, Sophos, and Blackberry (yes, the company still exists); as well as the 2016 ChannelPro 20/20 Visionaries list that just hit the wires. Also, Rich speaks with Nick Heddy, VP of Sales at Pax8, on working with smaller cloud marketplaces vs. the big boys. Matt's got his museum and hardware picks, Rich fills us in...
2016-05-151h 34ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #008 - Those Delicious ElectronicsChannelPro Weekly episode 8 has arrived! Join a very tired Cecilia, Rich, and Matt, not a day after the ChannelPro SMB Forum event Anaheim wrapped, for a fascinating discussion on Intel's latest announcement that it's dropping some smartphone and tablet processor efforts, next-generation security, Windows 10, as well as highlights from the ChannelPro SMB Forum in Anaheim. Also, the team discusses common marketing pitfalls, which leads right into a great interview with Devin Chase, VP of JoomConnect. As always, we check in the whereabouts of JoelZ and find out what Matt's museum and hardware picks are. All this and more! Subscribe...
2016-05-081h 20ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #007 - Don't Feed the ComputersIt's here! ChannelPro Weekly episode 7 is here to provide a little food for thought - just don't feed it to the computers. Join Cecilia, Rich, and Matt as they discuss a variety of topics, like next week's ChannelPro Forum in Anaheim, why you need to be your customer's cybersecurity "Educator-in-Chief," a new case study from Scribe, and Form Factor Zombies. Also, Rich's recent thoughts surrounding RMM brought about an insightful discussion, while an interview with Zafar Khan from RPost led to an interesting back-and-forth regarding complexity in regulated industry. As always, we check in the whereabouts of JoelZ, and...
2016-04-291h 13