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The World's Best Email and Retention Podcast
Ep 32: Mail App Wars: Apple vs. Gmail + Jordan Makes a Big Life Change | TWBERP
In this episode, Jordan breaks down why he’s switching from Gmail to Apple Mail for his personal email—and why this matters deeply for anyone running a DTC email program.Using Frye Company as the benchmark, he explores how your brand’s emails appear in different environments and reveals the hidden pitfalls of Gmail dark mode, annotations, and clipping that can undercut your entire retention strategy.Key Takeaways:Why Gmail dark mode breaks your design—and how to fix it.Apple Mail’s clean design boo...
2025-05-06
32 min
DTC Podcast
Ep 504: 6 Reasons Why Your Meta Ads Aren't Scaling: Fix These Creative and Strategy Gap with Aves | AKNF
Subscribe to DTC Newsletter - https://dtcnews.link/signupOn today's special solo episode of the DTC Podcast, Aves from Pilothouse shares a tactical breakdown of the most common — and costly — mistakes brands make in their paid social ad accounts. Based on years of auditing hundreds of accounts, Aves reveals exactly why many DTC businesses struggle to scale, and what to fix immediately.Key insights you’ll learn:Why balancing branded and UGC-style content is critical for a healthy ad account.How underutilized founder stories are hu...
2025-05-02
20 min
DTC Podcast
Bonus: Preparing Your DTC Brand for Acquisition: Lessons on the PE Path from Because Ventures
Subscribe to DTC Newsletter - https://dtcnews.link/signupIn today’s DTC Podcast, we sit down with Jeremy Horowitz, founder of Because Ventures, a private equity firm laser-focused on acquiring and scaling DTC brands doing $10M–$100M in revenue. Jeremy shares why VC funding often damages DTC brands and how PE can provide a more sustainable growth path for founders.https://because.ventureshttps://www.linkedin.com/in/jeremyhorowitz1/https://letsbuyabiz.xyz/subscribeKey Topics Covered:Why vent...
2025-04-30
34 min
The World's Best Email and Retention Podcast
Ep 31: Behind Frye’s Emails: Design and Strategy | TWBERP
In this episode, we take a close look at the email marketing content of one of the biggest names in fashion: Frye. We dissect their approach to email design, messaging, and strategy to uncover what makes their emails so effective.From visually stunning designs to clear, concise calls-to-action, Frye’s emails offer plenty of inspiration for anyone looking to improve their email marketing game. Join Jordan as he breaks down the key elements of their campaigns and explores how their email content could serve as a model for ecommerce brands....
2025-04-29
28 min
DTC Podcast
Bonus: How Klaviyo’s CPO Thinks DTC Brands Should Build Customer Relationships in 2025
Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode of the DTC Podcast, we sit down with Adil Wali, CPO at Klaviyo, to break down the future of consumer marketing and why Klaviyo is launching a new category: B2C CRM. Adil, a former ecommerce entrepreneur, shares his unique perspective on how brands can shift from chasing transactions to nurturing high-LTV customer relationships using first-party data, smarter segmentation, and product-led retention tools.We cover the key insights from Klaviyo’s new “Future of Consumer Marketing” report, talk a...
2025-04-23
28 min
The World's Best Email and Retention Podcast
Ep 30: Opens, Clicks & Privacy Myths: GlockApps CEO on the Truth About Email Metrics | TWBERP
Are your email metrics telling the whole story? In this episode of TWBERP, we sit down with Alex Arnaut, CEO of GlockApps, to unpack the hidden truths behind open rates, clicks, and deliverability. From spam folder traps to reputation pitfalls, this conversation will change the way you think about email performance — and show you what really matters.0:00 – Introduction2:00 – Open Rates Are Unreliable4:30 – Why Apple’s Mail Privacy Protection Makes Open Rates Misleading7:00 – The Myth of “Machine Opens” and Their Impact...
2025-04-22
57 min
The World's Best Email and Retention Podcast
EP 29: PART 2: How Pilothouse Connects Meta & Email for Spend Efficiency & Scalable Growth | TBWERP
In this episode, Jordan sits down with Abby Kohler, account strategist at Pilothouse, to dive deep into how brands should be thinking about media buying and retention in 2025.With economic volatility, tariffs, and rising acquisition costs, Abby shares why it's critical to build robust post-click systems—flows, segmentation, messaging—before scaling spend. She details Pilothouse's internal cross-channel playbooks: how email campaigns turn into presell pages, how Meta ads fuel Klaviyo segmentation, and how feedback loops across retention and paid media create compounding ROAS benefits.Key Highlights:Persona-led crea...
2025-04-16
58 min
The World's Best Email and Retention Podcast
Ep 28: 50% Off Flow Builds & More - PART 1: Use Automation and Coordinated Management to Improve Spend Efficiency | TWBERP
Hey listeners! The episode Jordan references with Abby from Pilothouse will be coming tomorrow, so keep your eyes peeled.In this episode, Jordan Gordon announces an exclusive 50% off flow build promo, “Go With The Flow.” He also explains the economic rationale for why now is the best time to invest in your retention systems.Jordan unpacks:Why economic uncertainty demands a shift to more efficient revenue generationHow Pilothouse clients with email + retention saw 60% of their growth driven by repeat customersFive flexible, valu...
2025-04-15
36 min
The World's Best Email and Retention Podcast
Ep 27: Boost Revenue Now: Practical Email Wins for DTC Brands | TWBERP
In this episode of TWBERP, Jordan Gordon of Pilothouse breaks down the right and wrong ways to drive immediate revenue through email. If your brand is under pressure to grow—or simply survive—the temptation is to ramp up email sends or discount your way to short-term wins.But that strategy kills long-term brand equity and inbox placement.Jordan explains how brands can actually get more revenue from their email program, starting today, without harming their digital ecosystem.Key Takeaways:Why inbox plac...
2025-04-08
50 min
DTC Podcast
Ep 497: Aviron’s $25M Journey: Gamified Fitness & DTC Pivot
Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode of the DTC Podcast, we sit down with Andy Hoang, the founder of Aviron, a connected fitness company merging casual gaming with home exercise equipment. From bootstrapping with home equity lines to pivoting from B2B to DTC during COVID, Andy’s journey is a case study in high-consideration product growth, investor navigation, and multi-channel marketing.Key Highlights:Why hardware/software hybrid brands require longer go-to-market timelinesThe real story behind getting into Y...
2025-04-07
33 min
DTC Podcast
Bonus: Kevin O'Leary on TV Ads, Wine, Watches & Building “Wonderful” DTC Brands
Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode of the DTC Podcast, we sit down with Kevin O'Leary, also known as "Mr. Wonderful" from Shark Tank, to discuss his latest venture, WonderAds. Partnering with Tatari, WonderAds is set to revolutionize TV advertising by making it accessible and measurable for small to medium-sized businesses. O'Leary brings his decades of entrepreneurial experience to the conversation and shares actionable insights that any founder can apply today.Work with WonderAds.com by Tatari.tv...
2025-04-02
23 min
The World's Best Email and Retention Podcast
Ep 27: April Fools? No. April Flows! 50% Off April Flow Builds | TWBERP
On this special episode of the World’s Best Email & Retention Podcast, Pilothouse’s Jordan Gordon reveals a new promotion offering 50% off flow builds, and breaks down the why behind it.We’re in a shifting economic climate: interest rates are high, capital is tight, and growth-at-any-cost is over. The winning DTC brands in 2025 will focus on profitability, retention, and cost efficiency—and that starts with smart email infrastructure.Key Takeaways:50% off Pilothouse’s premium flow builds (20–30 emails) for clients signing up for channel management.Full explana...
2025-04-01
57 min
The World's Best Email and Retention Podcast
Ep 26: Building the Continuation Flow: A Lifecycle Email Strategy for Large Catalog DTC Brands | TWBERP
Jordan Gordon, Head of Retention at Pilothouse, breaks down a complete reframe of how brands should approach lifecycle email. Instead of using campaigns to broadly cast offers and triggers to react to clicks, Jordan makes the case for generating intent dynamically within the inbox.Jordan reveals how brands can adopt a “continuation flow” that keeps customer discovery active for a full year—without needing constant manual input.Key Takeaways:The difference between static vs. dynamic emails—and why you’re likely under-leveraging dynamic content.How to flip th...
2025-03-25
24 min
The World's Best Email and Retention Podcast
Ep 25: So You’ve Got a Brand – Now What? The Role of Email in Branding & Retention | TWBERP
Email isn’t just for conversions. If you’re only thinking about email in terms of discounts and cart abandonment flows, you’re missing out on one of its biggest strengths: brand reinforcement.In this episode of The World's Best Email & Retention Podcast, Jordan Gordon breaks down how brands can move beyond conversion-obsessed email marketing and use it as a long-term branding tool.Key Takeaways:✅ Why most brands misunderstand email branding – It’s not about sales, it’s about reinforcement.✅ The engagement window is shrinking – Why relying on 180-day segments is h...
2025-03-18
29 min
The World's Best Email and Retention Podcast
Ep 24: Solving the Attribution Puzzle: AI, Pixels & Email Retention with Triple Whale | TWBERP
Hello and welcome to the World’s Best Email and Retention Podcast! Today, we’re diving into AI-driven attribution and retention strategies with Malav Pandya, Solutions Engineer at Triple Whale.Triple Whale has been at the forefront of solving post-iOS 14.5 attribution issues, using AI and proprietary pixel tracking to improve ad performance, email retention, and multi-touch attribution.Here’s what you’ll learn today:How Triple Whale’s Sonar extends email tracking to increase retention revenue by 22%How AI-powered media buying is saving marketers 5-10 hours per...
2025-03-11
25 min
The World's Best Email and Retention Podcast
Ep 23: Retention Starts with Product: CEO Matt Bertulli on Scaling Lomi & Pela Case | TWBERP
Retention isn’t just an email strategy—it starts with product design and habit formation.In this episode, we sit down with Matt Bertulli, CEO of Lomi and Pela Case, to break down how two vastly different DTC brands—one selling composting machines with a built-in subscription model and the other selling phone cases with trend-driven drops—approach LTV, retention, and scaling profitably.🎙️ Key Takeaways:Why retention is a product problem first, not a marketing fixHow Lomi built a hardware-based subscription business that thrives on habitual u...
2025-03-04
40 min
The World's Best Email and Retention Podcast
Ep 22: The Psychology of Persuasion: Cognitive Biases Every Marketer Must Know | TWBERP
How do customers really make decisions? The answer lies in cognitive biases—the psychological shortcuts that shape buying behavior.In this episode, Jordan breaks down the most powerful cognitive biases and how marketers can use them to improve email conversions, retention, and overall sales.🔹 Anchoring Bias – Why MSRP pricing and discounts work🔹 Framing Bias – How storytelling shapes brand perception🔹 Loss Aversion – Why “limited-time offers” drive action🔹 Social Proof – The psychology behind product trust🔹 Goal Gradient Effect – How loyalty programs keep customers engagedDiscov...
2025-02-25
26 min
DTC Podcast
Ep 485: How Soberish Built a $1M+ DTC Brand Without Ads
Subscribe to DTC Newsletter - https://dtcnews.link/signupKim Gamez, founder of Soberish, scaled her business to over $1M in sales in under a year—all without spending a dollar on paid ads.In this episode of the DTC Podcast, Kim shares how she:✅ Engineered viral content on TikTok, Instagram, and Facebook to drive millions of views and thousands of purchases.✅ Turned organic engagement into a scalable eCommerce business, transitioning from influencer to marketplace owner.✅ Navigated the challenges of selling federally legal hemp-der...
2025-02-24
30 min
The World's Best Email and Retention Podcast
Ep 21: What’s Next for Email & Retention? Eli Weiss on AI, Automations & Strategy | TWBERP
Today, we’re diving into the future of email and retention marketing with Eli Weiss, VP of Retention Advocacy at Yotpo. Eli has built retention strategies at Olipop and Jones Road Beauty before joining Yotpo to help shape its retention and engagement tools.In this episode, we talk about:📩 Why AI will take over email segmentation and campaign timing⚡ The biggest missed opportunity in retention (hint: it’s not what you think)📊 How to future-proof your email strategy in a world of tougher inbox filteringIf you care abo...
2025-02-18
43 min
DTC Podcast
EP 483: Velocity Wins: How Curtis Matsko Scaled Portland Leather Goods to 9 Figures by Moving Faster Than Everyone Else
Subscribe to DTC Newsletter -https://dtcnews.link/signup📢 What does it really take to scale a 9-figure DTC brand? Relentless speed, constant reinvention, and never playing defense.In this episode of the DTC Podcast, we sit down with Curtis Matsko, founder and CEO of Portland Leather Goods, to break down how he built one of the fastest-growing direct-to-consumer brands by outpacing the competition at every turn.Curtis doesn't hesitate—he makes decisions fast, learns fast, and scales fast. While most brands overanalyze, he moves forward, makes adjustments in real time, a...
2025-02-17
50 min
The World's Best Email and Retention Podcast
Ep 20: Insider Tips with Eleah Portillo: Segmentation, Product Subscribe, Data, and More! | TWBERP
In this episode of the World’s Best Email and Retention Podcast, we’re joined by Eleah Portillo, VP of Marketing at For Wellness, who brings a wealth of knowledge on driving efficiency and effectiveness in digital marketing.Explore detailed strategies on customer segmentation that help personalize marketing efforts and enhance engagement. Eleah also delves into the nuances of subscription models, demonstrating how to improve retention and lifetime value through data-driven adjustments to subscription logistics and marketing tactics.Plus, gain insights on harnessing customer data to tailor marketing campaigns and predict future trends. This episode is p...
2025-02-11
48 min
The World's Best Email and Retention Podcast
Ep 19: Email Program In The Trash Bin? 10 Steps to Revive It | TWBERP
Is your email program struggling with low engagement, poor deliverability, or spam issues? In this episode, we walk through a 10-step checklist to rescue your emails from the trash bin and bring them back to life. From optimizing subject lines to fixing segmentation and improving design, these proven tactics will help you boost open rates, click-throughs, and overall performance. Whether you're in damage control mode or just need a refresh, this episode is your ultimate email revival guide.0:00 Introduction – Setting the stage for reviving your email program.2:00 Th...
2025-02-04
26 min
The World's Best Email and Retention Podcast
Ep 18: Spam Traps, Bounces, and Inboxing in 2025 with ZeroBounce's Austin Helm | TWBERP
Email marketing is evolving fast, and 2025 is shaping up to be the most challenging year yet for inboxing. In this episode, Jordan Gordon is joined by Austin Helm, Sales Manager at ZeroBounce, to dive deep into the nitty-gritty of email validation, spam traps, bounces, and strategies for boosting your email deliverability. Learn how to protect your sender reputation, warm up domains properly, and keep your campaigns out of the spam folder. Plus, Austin shares a special offer for listeners to try ZeroBounce with 5,000 free email validations. If email is...
2025-01-28
54 min
DTC Podcast
Ep 477: Shopify Optimization Strategies Every DTC Founder Should Know – With Kurt Elster
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we welcome Kurt Elster, Shopify expert and founder of EtherCycle, a consultancy specializing in optimizing Shopify stores for eCommerce brands. https://ethercycle.com https://www.instagram.com/kgelster/?hl=en https://www.linkedin.com/in/kurtelster/ Kurt dives into tactical advice for DTC founders, focusing on Shopify's most underutilized features and strategies that drive conversions. Whether it's improving your store's navigation, creating high-converting landing...
2025-01-27
42 min
The World's Best Email and Retention Podcast
Ep 17: Scaling DTC Brands with Social Commerce and Email Retention | TWBERP
In this episode, host Jordan Gordon sits down with Jocelyn Kell, Pod Lead at Pilothouse, to explore the booming world of social commerce and its connection to email retention. Discover how 20% of e-commerce is now happening through social platforms like Facebook, Instagram, and TikTok, and why integrating email capture into your social commerce strategy is crucial for success. Jocelyn shares expert insights on setting up Meta Shops, leveraging email integrations like Klaviyo, and crafting retention strategies that drive growth for DTC brands. Whether you’re new to social commerce or...
2025-01-21
14 min
DTC Podcast
Ep 475: Anatomy of the World's Fastest Growing Beverage Brand with BRĒZ Founder Aaron Nosbisch
Subscribe to DTC Newsletter - https://dtcnews.link/signup Welcome to the DTC Podcast! In this episode, we sit down with Aaron Nosbisch, founder of BRĒZ, the fastest-growing cannabis-infused beverage brand on the market. BRĒZ is at the forefront of a new wave in social drinking, offering a functional alternative to alcohol with none of its downsides. By combining innovative product design, strategic DTC-first approaches, and a deep understanding of compliance in restricted categories, BRĒZ has scaled to $25M in revenue in just 18 months. https://Drinkbrez.com...
2025-01-20
39 min
The World's Best Email and Retention Podcast
Ep 16: Beyond the Benjamins: Tracking the Lifecycles that Drive Business Success | TWBERP
In this episode, host Jordan Gordon challenges the conventional focus on revenue alone and reveals how understanding various lifecycles—promotional, customer, and category—can offer deeper insights into your business's health and trajectory. Discover how massive companies utilize these metrics to make strategic decisions that go beyond mere numbers. Whether you aim to refine your marketing strategy or enhance customer retention, this episode provides valuable lessons on nurturing your base and optimizing your business model for long-term success. Tune in to transform how you view and utilize business metrics to foster sustainable growth.
2025-01-14
21 min
The World's Best Email and Retention Podcast
Ep 15: Building An Audience in 2025 | TWBERP
In 2025, building and maintaining an engaged audience has never been more critical—or more challenging. In this episode of the World’s Best Email and Retention Podcast, Jordan Gordon dives into the changing landscape of email marketing and retention strategies. Learn why reactivation campaigns are obsolete, how tighter segmentation is driving better results, and why retention is now a cornerstone of revenue growth. Packed with actionable insights, this episode will help you create high-quality content, leverage your digital ecosystem, and maximize the potential of your audience for the biggest Q4 yet. Tune in to disc...
2025-01-07
22 min
The World's Best Email and Retention Podcast
Ep 14: The 5 Fundamental Forces of Email and Retention | TWBERP
In this episode, we dive into the five fundamental forces of email retention marketing and how they can transform your business. Learn how to optimize your buyer ROI, balance retention and acquisition efforts, and use tools like GA4 to track revenue effectively. From driving second purchases to building the largest buyer list possible, we break down actionable strategies that improve cost efficiency and create a virtuous cycle for your entire marketing funnel. Whether you're a seasoned marketer or an entrepreneur looking to scale, this episode is packed with insights to help you make email...
2024-12-31
39 min
DTC Podcast
Ep 468: How DTC Brands Are Scaling with Applovin: A Guide to Mobile Ads Success | AKNF
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we dive into Applovin, the emerging mobile ad network reshaping how DTC brands scale. Join Taylor Cain and Aves from Pilothouse Marketing as they share their hands-on experience with Applovin, exploring its algorithm-driven audience targeting and creative-first approach. Key Takeaways: What is Applovin? Learn how this platform enables 9x16 video ads in mobile apps and why it’s creating buzz in the e-commerce space. Creative Strategy Tips: Discover why hu...
2024-12-27
27 min
The World's Best Email and Retention Podcast
Live From Jordan's Inbox: Strong Strategies, 404s, and Missed Opportunities | TWBERP 13
Email marketing expert exclaims: "The subject line's gonna slay." Join Jordan Gordon as he dives into the cool, often quirky world of email marketing for DTC brands. This episode is all about turning your email inbox into a powerhouse for keeping customers coming back and making new ones stick around. We're tearing apart some top-notch email strategies—from Gucci's slick GIFs to Free People's eye-catching layouts. Whether you're tweaking your tactics or just curious about what makes for killer email campaigns, Jordan's insights got you covered. Hit play to discover how you can make your emails pop an...
2024-12-24
25 min
The World's Best Email and Retention Podcast
Ep 12: Top 6 Email Segmentation Blunders | TWBERP
Dive into this must-listen episode of TWBERP as host Jordan Gordon unveils the top six segmentation mistakes that email marketers are making in 2024. From overlooked opportunities to critical missteps that could land your emails in the spam folder, Jordan offers invaluable insights derived from cutting-edge research and real-world audits. Whether you're a seasoned marketer or a multitasking entrepreneur, you'll learn actionable strategies to refine your segmentation, enhance engagement, and ultimately drive more revenue through effective email marketing. Tune in to transform your email campaigns and ensure you're not just another spammer in the digital noise.
2024-12-17
20 min
The World's Best Email and Retention Podcast
Ep 11: The Financial Case for Email | TWBERP
Discover why email marketing is the ultimate tool for driving low-cost revenue and boosting profitability. Host Jordan Gordon explores the financial case for email, sharing actionable insights on how blending email with ads can unlock higher ROI and help your business thrive—even in tough markets. Whether you're scaling or just starting, this episode is packed with data-driven strategies to optimize your digital ecosystem. https://docs.google.com/spreadsheets/d/1DIBg1I3bFfZVNyB4WdOh9WQ8XMNSmeNtp-h4bT0tzLM/edit?gid=1060007478#gid=1060007478 [00:00] Introduction: Why email is critical for profitability ...
2024-12-10
20 min
DTC Podcast
Ep 463: Lessons from Dr. Squatch’s Walmart Launch with Martin Forde
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we’re joined by Martin Forde, Founder and Principal of Forde Consulting. With a background as a key player in the rapid retail expansion of Dr. Squatch, Martin now helps consumer brands navigate the challenges of scaling into retail. Martin shares how Dr. Squatch evolved from a DTC powerhouse to a retail juggernaut, breaking into major retailers like Walmart with bold strategies that continue to inspire. Key insights include: Th...
2024-12-09
35 min
The World's Best Email and Retention Podcast
Ep 10: Fixing Funnel Disconnects: Why Cohesive Messaging Matters | TWBERP
In this episode of The World's Best Email and Retention Podcast, host Jordan Gordon dives into the challenges of aligning your retention and acquisition strategies. Learn why cohesive messaging is critical for optimizing your customer journey, from the first ad click to post-purchase engagement. Discover practical insights on avoiding funnel disconnects, synchronizing email and ad campaigns, and leveraging data to justify your efforts. Whether you're scaling your DTC brand or refining your digital strategy, this episode will help you eliminate friction and unlock sustainable growth. 00:00 - Intro: The glowing inbox and the power of...
2024-12-03
26 min
The World's Best Email and Retention Podcast
Ep 9: The Only Site Abandon Flow You'll Ever Need | TWBERP
Listen as Jordan Gordon breaks down how to create an effective site abandon email flow that moves customers further down your funnel. Learn the importance of dynamic product grids, strategic email timing, and how to structure incentives for maximum impact. Packed with actionable insights, this guide will help you refine your email strategy and improve retention performance. [00:00:00] Intro: Setting the stage for actionable email insights. [00:01:00] Overview: Why site abandon flows are critical to retention strategy. [00:02:30] Key Concept: The role of shoppable landing pages in email...
2024-11-26
32 min
The World's Best Email and Retention Podcast
Ep 8: Email Fight Companion - Battle Of The Brands (Fashion) | TWBERP
Get ready for a ringside seat at the ultimate email showdown! In this episode of The World's Best Email and Retention Podcast, host Jordan Gordon is joined by Dougie and Grayson for the Email Fight Companion - Battle of the Brands (Fashion). We pit top fashion brands like Anthropologie, Toms, Gucci, Ralph Lauren, Arc'teryx, Duer, and more against each other in a head-to-head email marketing smackdown. Discover which brands deliver knockout strategies in design, retention, and engagement—and which ones fall flat. From Anthropologie’s stunning visuals to Gucci’s innovative templates, we’re dissecti...
2024-11-19
59 min
DTC Podcast
Ep 456: How Pilothouse Boosts Revenue Through Email Retention: Jordan Gordon’s Top Insights from The World's Best Email and Retention Podcast | AKNF
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this AKNF edition of the DTC Podcast, we’re joined by Pilothouse’s Jordan Gordon, Director of Retention and Email Marketing. Hot on the heels of launching his own show under the DTC Podcast Network, Jordan shares powerful insights from TWBERP (The World’s Best Email & Retention Podcast). Learn how to turn email into a sustainable revenue machine by optimizing key steps like deliverability, segmentation, and monthly messaging. SUBSCRIBE TO TWBERP➝ https://open.spotify.com/episode/7Mof4UScME42Xga3Rq6x0M
2024-11-15
27 min
The World's Best Email and Retention Podcast
Ep 7: Email Like a Top Brand: Fresh, Flawless, Simple | TWBERP
Want to elevate your email game? In this episode, we dive into what it takes to ‘Email Like a Top Brand’ by breaking down the key principles of freshness, flawlessness, and simplicity. From the mindset of excellence that top brands embody to the strategies they use for eye-catching designs, seamless automations, and high-value interactions, you’ll discover how to make your email program a retention powerhouse. Whether you're a solo entrepreneur or brand-side manager, you’ll get actionable insights to keep your audience engaged, loyal, and ready to buy. Tune in to learn how to b...
2024-11-12
32 min
The World's Best Email and Retention Podcast
BONUS EPISODE: US Election Results: What They Mean for DTC Growth and Margins | TWBERP
In this episode, we dive into the U.S. election results and explore their potential impact on the DTC landscape. Join host Jordan Gordon as he breaks down 16 key market indicators and what these shifts could mean for your DTC business. From understanding how real median wage growth may benefit DTC buyers to exploring strategies to protect your margins amid anticipated tariffs, we’ll uncover actionable insights to help you adapt and thrive. Plus, learn how consumer psychology post-election could influence spending patterns—and how to position your brand to make the most of it. Whet...
2024-11-07
26 min
The World's Best Email and Retention Podcast
Ep 6: The Inbox Has Changed: 2024 BFCM Game Plan + Safety Strategies | TWBERP
In this episode of the World’s Best Email and Retention Podcast, we dive into how the inbox landscape has evolved—and what that means for your 2024 Black Friday Cyber Monday strategy. Join host Jordan Gordon as he shares insights into navigating this “new inboxing regime” with tips on frequency, segmentation, and deliverability that will help you stand out in a crowded inbox. From monitoring critical metrics to managing email cadences, we’ll cover the essentials you need to keep your emails hitting the mark during the holiday rush. Whether you're a seasoned marketer or gearing up for your first BFCM...
2024-11-05
31 min
The World's Best Email and Retention Podcast
Ep 5: Creating Desire Through Design: Filson’s Approach to Email Aesthetics | TWBERP
In this episode, we dive into the art of creating email experiences that do more than just sell—they inspire. Join host Jordan Gordon as he explores how heritage brand Filson turns each email into a visual journey, using lifestyle photography, strategic design, and storytelling to craft an aspirational experience for their subscribers. We cover how Filson strikes the perfect balance between content-driven and conversion-focused emails, how they maximize engagement through VIP sign-ups and theme features, and why their approach to seasonal drops keeps customers coming back. Wh...
2024-10-29
30 min
DTC Podcast
Ep 451: Building a DTC Bone Broth Empire – Brodo's Marco Canora on Scaling Quality and Tradition
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we sit down with Marco Canora, founder of Brodo, a leading bone broth brand. Marco shares the journey of how he took his passion for cooking and transformed a small window serving broth in New York City into a thriving direct-to-consumer bone broth business. As a celebrated chef with over 30 years of culinary experience, Marco explains how he combined his expertise in nutrition with traditional broth-making methods to build Brodo. Throughout the episode, we explore how...
2024-10-28
35 min
The World's Best Email and Retention Podcast
Ep 4: Retargeting Done Right – Boost Revenue with Post-Purchase | TWBERP
In this episode of the World's Best Email and Retention Podcast, we dive into the art of retargeting done right. Discover how to boost your revenue by optimizing post-purchase email flows and turning one-time buyers into loyal repeat customers. From multi-channel strategies to specific email offers, we’ll show you how to craft highly targeted messages that drive sales. Plus, learn how to leverage cross-sell opportunities and personalized offers to keep your customers coming back. Tune in and unlock the full potential of your post-purchase emails to fuel long-term growth! [00:00:00] Introduction to Retargeting and Re...
2024-10-22
28 min
DTC Podcast
Ep 448: The World's Best Email and Retention Podcast – BFCM Email Strategies (DTC Podcast Network Preview)
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast. Today we're previewing the newest podcast on the DTC Podcast Network, Pilothouse's Jordon Gordon hosting the WORLD'S BEST EMAIL AND RETENTION PODCAST! Subscribe to TWBERP here: https://podcasters.spotify.com/pod/show/twberp/episodes/Ep-2-BFCM-Email-Strategies--What-Works-and-What-Doesnt--TWBERP-e2pheu2 Get ready for Black Friday and Cyber Monday with Pilothouse's Jordan Gordon as he dives into the email and SMS strategies that drive serious sales during the busiest time of the year.
2024-10-18
28 min
The World's Best Email and Retention Podcast
Ep 3: BFCM Email Strategies – What Works (and What Doesn’t) | TWBERP
Get ready for Black Friday and Cyber Monday with Pilothouse's Jordan Gordon as he dives into the email and SMS strategies that drive serious sales during the busiest time of the year. In this episode, we explore why consistency is your best friend when crafting Black Friday emails, and why saying “40% off” for the sixth time isn’t just okay—it’s essential. Discover: How to segment your audience for maximum impact The surprising truth about customer purchase behavior during BFCM Why SMS is a game...
2024-10-15
26 min
The World's Best Email and Retention Podcast
Ep 2: Mastering Email Metrics – How to Measure Your Program’s Success | TWBERP
Subscribe to DTC Newsletter - https://dtcnews.link/signup "The purpose of the pod is to raise the bar on email throughout the industry." Welcome to The World's Best Email & Retention Podcast, hosted by Pilothouse's Jordan Gordon on the DTC Podcast Network. In this inaugural episode, we explore the fundamental metrics every email marketer needs to know. Jordan breaks down how to measure email program success by analyzing key metrics like open rates, click-through rates, and revenue attribution. Whether you're a beginner or a...
2024-10-08
36 min
The World's Best Email and Retention Podcast
Ep 1: The Four Pillars of Effective Email Retention | TWBERP
Welcome to TWBERP! In this episode of The World’s Best Email and Retention Podcast, we dive deep into the four essential pillars every email marketer needs to master for effective retention. Whether you’re just starting or optimizing your existing program, these strategies will help you drive higher engagement, boost repeat purchases, and maximize your subscribers' lifetime value. Tune in for actionable tips to elevate your email retention game. Work with Pilothouse: https://www.pilothouse.co/get-in-touch?utm_source=dtc&utm_medium=podcast&utm_content=e&rPodcast Subscribe on YouTube: https://www.youtub...
2024-10-01
30 min
DTC Podcast
DTC Archive: Don't Dare call it CONTENT. The Art of Brand Storytelling with Niclas Bornling from Craft Sportswear
Subscribe to DTC Newsletter - https://dtcnews.link/signup Today we're digging into the DTC vault to one of this year's most listened to episodes with Niclas Bornling on the power of story telling in footwear. Hello and welcome to the DTC Podcast, I’m Eric Dyck. Today, we’re excited to have an incredible guest, Niclas, who has masterfully woven the art of storytelling into the fabric of branding, transforming iconic brands like Salomon, New Era, Keen, Houdini and currently Craft Sportwear, a trail running brand cashing in on the n...
2024-09-23
49 min
DTC Podcast
Bonus: How Carpe Scales Global Sales with Strategic International Expansion and Passport
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we dive deep into the strategies for successful international expansion with Kasper Kubica, co-founder of Carpe, a leading DTC brand specializing in sweat solutions, and Tom Griffin from Passport, a global shipping and internationalization partner for DTC brands. 🚀 Ready to reach your brand’s global potential? Your Passport to easier international growth is here. https://passportshipping.com Kasper shares how Carpe went from a col...
2024-09-18
23 min
DTC Podcast
Ep 436: The Role of Brand in Scaling a Premium DTC Pet Food Company: Insights from Ollie
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! Today, we're thrilled to have Nicole Sumner, Brand Director at Ollie, joining us. Founded in 2016, Ollie is a leading player in the premium pet food industry, specializing in fresh, high-quality meals for dogs. In this episode, Nicole dives into Ollie’s growth journey, particularly how the company navigated the challenges of balancing customer acquisition with a strong brand identity. Nicole shares her insights on how brand and performance marketing can no longer operate in...
2024-09-02
33 min
DTC Podcast
Ep 433: DTC Debates – All In On Amazon vs. Diversified DTC | AKNF
Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the All Killer, No Filler DTC Podcast, we dive into a lively debate between two Amazon experts, Clifford and Rob, who discuss the merits and drawbacks of focusing your brand's sales efforts on Amazon versus a DTC website. Clifford argues for the power of Amazon’s massive organic reach and built-in marketing services, while Rob makes the case for the control and customer data you retain with a DTC site. Key Insights: Amazon’s Orga...
2024-08-23
21 min
DTC Podcast
Bonus: Scaling Skincare Segment by Segment – Soft Services' Data-Driven Growth Strategy with Tresl Segments
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! Today, we're joined by Rebecca Zhou and Stephanie from Soft Services, along with John Chao from Tresl Segments. https://www.tresl.co/dtc Soft Services is a rapidly scaling body skincare company that recently expanded from DTC to an omnichannel presence with Sephora. In this episode, we dive into their strategic use of data to drive growth and retention. https://softservices.com/ Key Takeaways:
2024-07-31
38 min
DTC Podcast
Ep 423: Are You Even Performance Marketing If You're Not Creating Custom Landing Pages? (with Pilothouse's Aves and Jocelyn) | AKNF
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! Today, we're diving deep into a topic that's crucial for maximizing your digital marketing efforts: landing pages. Our guests, Aves and Jocelyn from Pilothouse, share their insights on why landing pages are a game-changer for any DTC brand looking to boost conversion rates. Key Insights: Landing Pages vs. PDPs: Understand the significant benefits of using landing pages over product detail pages. Optimization and Testing: Learn how continuous...
2024-07-19
33 min
DTC Podcast
Bonus: Effective UGC Strategies with Minisocial's Kirsten Baumberger and Austin Rogers
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast. Today, we're excited to have Kirsten and Austin from minisocial. Mini Social has been a remarkable partner for DTC almost since our inception, helping brands harness the power of user-generated content (UGC) and micro-influencer campaigns. In this episode, we dive deep into the evolution of UGC, the strategy behind high-volume influencer campaigns, and the dual benefits of awareness and content repurposing. https://minisocial.com Key Takeaways: ...
2024-07-10
31 min
DTC Podcast
Bonus: How DTC Brands are Scaling Word of Mouth Marketing and Manufacturing Virality with Social Snowball's Noah Tucker
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast. Today, we have Noah Tucker, the founder of Social Snowball, joining us to discuss innovative affiliate marketing strategies. Social Snowball is revolutionizing how brands leverage word-of-mouth marketing by focusing on modern affiliates, including influencers, creators, and customers. Start snowballing: https://socialsnowball.io Key Insights: Modern vs. Legacy Affiliates: Understanding the evolution of affiliate marketing and why modern affiliates like influencers and creators are more effective.
2024-07-03
32 min
DTC Podcast
Ep 416: Sarah Carusona Tames The Omnichannel Beast for Alpha Lion [C-Suite Mentor Podcast]
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! Today, we're excited to have Sarah Carusona, former Director of Ecommerce at OlaKai. In this episode, Sarah shares her journey from OlaKai to her new role as the Fractional Head of Growth at Alpha Lion, a sports nutrition supplement brand. We dive into her strategies for scaling brands, managing large marketing budgets, and the critical importance of omni-channel marketing. Catch Sarah at C-Suite Mastermind, Victoria BC September 18-19➝ https://events.directtoconsumer.co ...
2024-06-24
38 min
DTC Podcast
Bonus: How BrüMate's Hans Harris drives RESILIENT revenue with their app with Sam Barati from Tapcart
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! Today, we’re joined by Hans Harris, Growth Director at BrüMate, the nine-figure drinkware and cooler brand, as well as Sam Barati, VP of Customer Success at Tapcart. https://tapcart.com We'll be diving into the strategy behind BrüMate's wildly successful mobile app, which leads all sales and distribution channels in conversion, AOV, and customer LTV. Key Insights: Boosting Cust...
2024-05-29
32 min
DTC Podcast
Ep 404: The Marketing Millennials on Cracking the DTC Success Formula in 2024
Subscribe to DTC Newsletter - https://dtcnews.link/signup Today's DTC Podcast features Daniel and Ari Murray, the husband and wife team behind The LinkedIn sensation The Marketing Millennials. Ari is Chief Growth Officer at Sharma brands so she's helped driven successful marketing for some of the world's fastest growing brands. This podcast is an overview of the biggest common success factors that brands who are still crushing in 2024 share in common. Listen and you'll hear: In-depth Insights on...
2024-05-13
51 min
DTC Podcast
Ep 398: Matt Bertulli from Pela Case and the Operator's Podcast – Earth Day Extravaganza on Sustainable Consumer Goods and the Importance of Material Innovation
Subscribe to DTC Newsletter - https://dtcnews.link/signup Matt Bertulli, the founder of Pela Case, Lomi, and the Operators' Podcast shares his entrepreneurial journey and insights into building successful direct-to-consumer (DTC) brands. He discusses the challenges of advertising on Facebook, the importance of addressing greenwashing accusations, and the need for rational debate around waste reduction. Matt also provides advice for starting a DTC brand and highlights the value of TV advertising for certain products. He concludes by discussing the impact of The Operators podcast and the opportunities it has created for networking and...
2024-04-22
44 min
DTC Podcast
Bonus: What Leading DTC Subscription Brands All Have in Common w/ Anatta + Recharge
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re going to the heart of recurring revenue with a deep dive into the successful subscription program landscape with Nirav Sheth, from Anatta and Lindy Crea, from Recharge anatta.io/subscription-benchmark-report rechargepayments.com Nirav is the visionary CEO and Founder of Anatta, a strategic partner renowned for transforming mid-market and enterprise DTC brands like Dollar Shave Club and Athletic Greens into industry leaders through its...
2023-11-15
28 min
DTC Podcast
Ep 349: Balancing Wellness & Nightlife: Nishal Kumar of 'No Days Wasted' on DTC Strategy and Building Brand Communities
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast, I'm Eric Dyck. Today, we're joined by Nishal Kumar, the mind behind "No Days Wasted" - a brand focused on wellness products that help you make the most of your day after a night out. Together, we unpack the intricacies of DTC marketing, sharing invaluable insights and experiences from the field. Here's a glimpse of what's in store: Ground Game Essentials: The importance of grassroots initiatives and why personal touchpoints in marketing remain relevant.
2023-10-30
38 min
DTC Podcast
Ep 345: Form, Function, and Fragrance: Cosmetic Industry Vet Sherry Jhawar on her Beautiful Journey in DTC
To Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast! I'm Eric Dyck, your host for this enlightening episode, and if you've ever pondered about the intersection of form, function, fragrance, marketing, and modern entrepreneurship, you're in the right place. https://nezcare.com Today, we're diving deep into the world of Nez - a revolutionary deodorant brand that's been making waves in the beauty industry. It's not just about masking your odor, it's about layering your fragrance...
2023-10-25
41 min
DTC Podcast
Ep 343: Pillows, Sleep, and the Journey of a DTC Founder - Larissa Hildebrandt and Henrie.com
To Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC podcast. Joining us today is Larissa, the founder of a unique pillow brand that is revolutionizing the way we sleep: Henrie.com - Larissa shares her inspiring journey as a solo founder, her passion for sleep and self-care, and the challenges she faced in creating a premium product. Get ready to learn about the power of organic growth, the importance of understanding your target audience, and the future of retail for DTC brands. Key Points for Podcast - Larissa's obsession with sleep and...
2023-10-10
34 min
DTC Podcast
DTC ARCHIVE: True Classic - Zero to 9 Figures in Two Years, Powered by Meta Ads
To Subscribe to DTC Newsletter - https://dtcnews.link/signup Welcome to this Archive Episode of DTC Podcast. Today we're replaying our seminal interview with Meta’s Director of Marketing Science for the Small Business Group (and 10 year FB veteran) Helen Crossley, along with Ben Yahalom, President of True Classic, which might just be one of the fastest growing apparel brands of all time, going from 0 to 9 Figures in JUST TWO YEARS. This podcast is a masterclass in what it takes to build a generational brand with growth powered by...
2023-09-25
49 min
Help my DTC grow
EP 78. How segmentation and personalization would help retention for your DTC wine brand? - Ramin Ramhormozi from SKU Agency
How segmentation and personalization would help retention for your DTC wine brand? Ramin Ramhormozi is the Co-Founder & Managing Partner of SKU Agency, a firm that has generated millions in revenue for e-commerce clients through specialized email and SMS services. With over 25 years of e-commerce experience under his belt, Ramin has worn many hats - from merchant and consultant to agency owner. As a Klaviyo Gold Master, Ramin hosts The E-commerce Revolution Video Podcast, lending his expertise to businesses around the world. In this episode, you'll uncover answers to these pivotal questions: What are the...
2023-09-11
35 min
DTC Podcast
DTC Archive: The Oodie's Davie Fogarty on getting to $400 Million FAST
To Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast, I’m Eric Dyck. Today we’re getting cozy with Davie Fogarty from The Oodie, the wearable blanket brand that reported earnings of over $400 Million dollars earlier this year. https://theoodie.com/ Davie is a born entrepreneur, dedicated to constantly learning and expanding from eCommerce into both SaaS and media. Settle in for deep insights on: ▪️Hiring your own replacement and how a proper merchandising hire helped save Davie over $50 million this year ▪️Why your product and the trend it...
2023-08-21
45 min
Help my DTC grow
EP 70. How segmentation and personalization would help retention for your DTC wine brand? - Ramin Ramhormozi from SKU Agency
How segmentation and personalization would help retention for your DTC wine brand? Ramin Ramhormozi is the Co-Founder & Managing Partner of SKU Agency, a firm that has generated millions in revenue for e-commerce clients through specialized email and SMS services. With over 25 years of e-commerce experience under his belt, Ramin has worn many hats - from merchant and consultant to agency owner. As a Klaviyo Gold Master, Ramin hosts The E-commerce Revolution Video Podcast, lending his expertise to businesses around the world. In this episode, you'll uncover answers to these pivotal questions: What are the...
2023-08-14
35 min
DTC Podcast
Bonus: Exploring the Power of AI in Marketing Operations | DTC Podcast
To Subscribe to DTC Newsletter - https://dtcnews.link/signup Welcome to DTC Podcast, I'm Eric Dyck. Today we're doing down the AI rabbit hole with Tresl.co's founder and CEO John Chao. Since ChatGPT came out, he's been hyper focused on integrating NLP functionality into every aspect of his business. He sees AI and ChatGPT specifically as a pivotal turning point in commerce where brands who learn to embrace and maximize it's potential will out evolve those who don't, and he's joining the DTC Podcast to teach us how.
2023-06-28
33 min
DTC Podcast
Ep 314: Finding the Right Strategic Acquisition Partner with Jeremy Kopek from Noa Home
To Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more. Welcome to DTC Podcast, I'm Eric Dyck. Today we're returning to a conversation we started last year with Jeremy Kopek, co-founder of Noa Home, and proud furnisher of DTC's Home Studios. https://noahome.com Our last podcast detailed Noa Home's meteoric rise to 8 figures with a lean, mean team. Today's talk focuses on...
2023-06-19
34 min
DTC Podcast
Ep 312: Restful Living with Wilet: A Rebranding Journey | DTC Podcast Interview - Vivian McCormick
To Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more. Hello and welcome to DTC Podcast, I'm Eric Dyck, and today we're joined by Vivian McCormick, Co-Founder of Wilet. We discuss: How to turn an unwelcome rebrand into an opportunity to address a broader audience The Power of Showrooms and Pop up stores to enhance a DTC brand's Customer Journey Amplifying brand...
2023-06-12
41 min
DTC Podcast
Ep 310: The Future of Direct Mail and Marketing | DTC Podcast Interview with Drew Sanocki
To Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more. Hello and welcome to the DTC Podcast, I'm Eric Dyck. Today, we're privileged to have a chat with an eCommerce legend, Drew Sanocki. Introduced to me by Ezra Firestone as one of his main e-commerce mentors, Drew's forged his path in the early days of ecommerce as something of a turnaround specialist, sent into legacy brands to help them transition into ecommerce, with...
2023-06-05
35 min
DTC Podcast
Ep 309: Maximizing Amazon Advertising Performance: Budgets vs. Bids | DTC Podcast AKNF
To Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more. It's All Killer No Filler and today we're diving deep on Amazon Ads Budgets. Join Clifford and Rob from the Amazon team as we discuss why: Bids are the actual tool to control your ACOS Moving a bid up or down is the lever to control whom your ads are being...
2023-06-02
22 min
DTC Podcast
Ep 308: Manifesting Your Dreams with Samantha from Maniscripting | DTC Podcast
To Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more. Welcome to another exciting episode of the DTC Podcast, the go-to place for all things related to direct-to-consumer businesses. In this episode, we're joined by Samantha Kozuch, the founder of Maniscripting, a revolutionary journal company that was birthed during the uncertainty of the COVID-19 pandemic. Samantha takes us through her entrepreneurial journey, starting as a fitness professional and...
2023-05-29
35 min
DTC Podcast
Bonus: Sophisticated Customer Experiences and Loyalty Programs to Retain and Delight with Apptile Founder Rohit Modi (+ the chance to win a $20K Enterprise Plan!)
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re talking retention and owned distribution with Rohit Modi CEO and founder of Apptile, the platform that allows you to make a mobile app for your brand in seconds: https://apptile.com/dtc 3 brands get a chance to win an upgrade to the Enterprise plan worth USD 20K for free. This podcast dives deep on the importance of retention and owned distribution in 2023 How to turn your app from a stock experience into a deeply engaged chan...
2023-05-10
27 min
DTC Podcast
Ep 294: 9 Year Old Lily Harper from Lily Lou's Aromas homeschools us all
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re coming at you with a DTC Minis episode with LilyLousAromas’ 9 year old dynamo entrepreneur Lily Harper, and her mom Chloe, as well as the debut of my 9 year old daughter Iris as cohost! https://lilylousaromas.com Lily’s entrepreneurial journey started when she struggled with bullying and traditional learning methods. Her parents turned to homeschooling, with a focus on mental health, and learning by doing. With a bit of her parent’s help, Lily’s love for Candles “wit...
2023-04-10
42 min
DTC Podcast
Ep 262: Hero Cosmetics - Ju Rhyu: Reversing the DTC Playbook and the $630MM Hero CPG Needs
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re questing with Hero cosmetics’ founder and CEO Ju Rhyu, who recently sold her business for $630MM after bootstrapping it from zero after just 5 years. A wise singer once said “I need a hero,” and I think they were talking about Ju. In light of mounting retail and DTC ecosystem challenges combined with the worst economy modern marketers have ever seen, Ju’s exit represents a massive win for the health a...
2022-12-12
39 min
DTC Drive Podcast by Lifesight
Trailer Episode: Why DTC Drive podcast with Aashish Ramamurthy ?
Hello and Welcome to the DTC Drive podcast hosted by Aashish Ramamurthy, Head Evangelist at Moda. In this trailer. I shall be talking more about myself and why I am starting this podcast. About me I have been a community builder for 4+ years. Have actively built communities for Draper Startup House, a global backpacking chain of startup houses by legendary silicon valley investor, Tim Draper where I worked with early-stage entrepreneurs helping them to grow by building networking and growth initiatives. I recently started my journey as a community builder for...
2022-07-29
03 min
DTC Podcast
Ep 220: How General Mills is Going Direct To Consumer with Carter Jensen, Global Lead for DTC
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re taking a trip down the cereal aisle with General Mills Global Lead for DTC, Carter Jensen. Two years ago, Carter joined the 18 Billion dollar, hundred-year-old company with the task of building out the direct-to-consumer business framework for General Mills. This podcast is a rundown of the biggest challenges wins, and insights along the way. You’ll hear about Ratio, Gen Mills keto brand group, and their hybrid...
2022-07-18
37 min
DTC Podcast
Ep 213: AKNF - Today's All Killer No Filler DTC Podcast is all about Google and Meta's paths to Privacy Centric Tracking.
Subscribe to DTC Newsletter - https://dtcnews.link/signup Today's All Killer No Filler DTC Podcast is all about Google and Meta's paths to Privacy Centric Tracking. Work with Pilothouse ➝ https://pilothouse.co We were recently sent Google's documentation on their timeline to go cookie-free, as well as all the steps they're taking to build a suite of tracking tools that leverage first party data and deep AI machine learning to model consumer behavior. This podcast features Saul from Pilothouse Google as well as Taylor from Pilothouse's Meta Ad...
2022-06-24
26 min
DTC Podcast
Ep 204: $100 Million+ in Vancouver-Based DTC Sales: Duer, Tru Earth, Blume, Monos and Black Crow AI [Live Panel]
Subscribe to DTC Newsletter - https://dtcnews.link/signup Welcome to a VERY special edition of the DTC Podcast, I’m Eric Dyck Today you’re invited to listen in on the panel we hosted last week in Vancouver, BC, where we packed in 150 of the west coast’s top DTC entrepreneurs and marketers for a live podcast and some facetime with with their local peers. We wanted to know if the world was ready for Real Live Events, and our hypothesis was glowingly confirmed with what turned out to be a r...
2022-05-23
33 min
DTC Podcast
Ep 186: Why Personalization Might Be The Biggest Opportunity in DTC with Eric Ji Sun Wu, Co-Founder of Gainful
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast. Today we’re making gains with Eric Ji Sun Wu, CEO and Co-founder of Gainful, a fully personalized health and supplementation company, currently disrupting the $20 BN global protein powder market. https://gainful.com This podcast is a deep dive into the true meaning of personalization when it comes to both product and marketing. You’ll hear: Why you can only buy Gainful by taking their quiz what most brands get...
2022-03-21
41 min
DTC Podcast
Ep 176: Mascots in the metaverse - how to make NFTs work for your DTC brand with OffLimits CEO Emily Elyse Miller
Subscribe to DTC Newsletter - https://dtcnews.link/signup https://www.eatofflimits.com/ Hello and welcome to DTC Podcast, I’m Eric Dyck Today we’re going out of bounds to chat with Emily Elyse Miller, Founder, and CEO of Offlimits Cereal. In a world full of rules, Emily does what's OffLimits. Unlike what you find in the cereal aisle, OffLimits gives the middle finger to breakfast as we know it. This podcast is a deep dive into the power that mascots can bring your brand, help...
2022-02-14
48 min
DTC Podcast
DTC Archive: Slashing Customer Acquisition Costs with Nik Sharma
Subscribe to DTC Newsletter - https://dtcnews.link/signup While we're getting ready and ramping up for a killer year of all-new podcasts, we thought we'd bring back one of our favorite episodes from 2021. We welcomed DTC legend Nik Sharma, CEO of Sharma Brands - consultant to the DTC and CPG industries helping launch, develop, scale, and expand businesses. We discussed: The state of DTC brands in 2021. Utilizing performance branding. Dropping customer acquisition costs. DTC on TikTok. Thanks for listening and don't forget to subscribe and rate the...
2022-01-10
43 min
DTC Podcast
DTC 165: Muddy Bites CEO Jarod Steffes on Growing 1000% YOY By Delivering Delight and Mastering Memes
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast, I’m Eric Dyck. If you haven’t already, make sure you go to directtoconsumer.co right now and subscribe to our free, twice-weekly newsletter. Today’s podcast is a doozy, as we chart the 1000% year-over-year growth of the category-defining, snacking sensation, Muddy Bites with founder and CEO Jarod Steffes. https://muddybites.com For years, ice cream manufacturers have put delicious chocolate at the bottom of their su...
2022-01-04
48 min
DTC Podcast
Ep 156: NFT for DTC? How Web3 and Metaverse are the Next 100x with The Lazy Marketer, Chris Rempel
Subscribe to DTC Newsletter - https://dtcnews.link/signup And now for something a little different. Hello and welcome to the DTC Podcast. Today we're talking about how "the next internet" or Web3 will change the landscape for DTC Brands in the next 5-10 years. This wide-ranging conversation covers the core of crypto, Centralization vs Decentralization, and how Web3 gives consumers, brands, and advertisers more skin in the game. We chat about the best current brand implementations within the metaverse, as well as what you should be th...
2021-11-27
50 min
DTC Podcast
Ep 142: Why YouTube is the Secret Behind This DTC Bidet Brand's Success with Omigo's Thomas Lotrecchiano
Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC podcast: today we’re in the tank with Thomas Lottrechiano, co-founder of Omigo “the toilet from the future.” Thomas is the younger half of a father-son duo who is building an empire around bidets and the notion that you should wash, not wipe. Thomas heads up growth for the fast-growing Omigo, so in this interview, I picked his brain on: The most effective way to educate your audience on new concepts The valu...
2021-10-05
40 min
DTC Podcast
Bonus: Podcast Advertising with Podcorn's Todd Gallet
Subscribe to DTC Newsletter - https://dtcnews.link/signup This week's Bonus DTC Podcast dives into the world of podcast advertising with Podcorn's Head of Partnerships Todd Gallet. In the early days of podcast monetization, networks scrambled to sign the world's biggest podcast hosts, reaching millions of people per episode. Podcorn took the opposite approach and has instead aggregated hundreds of thousands of smaller niched-down podcasts, allowing advertisers to test at any scale, and scale to any height once you find content, offers, and podcasts that profit. This podcasts covers: ...
2021-09-29
29 min
DTC Podcast
DTC Archive: Conversion Rate Optimization with Snow At-Home Teeth Whitening & Smoothie Box
Subscribe to DTC Newsletter - https://dtcnews.link/signup This week we’re throwing it back to one of the first episodes of the DTC podcast with one of the biggest DTC brands, Snow Teeth Whitening and Smoothie delivery service Smoothie Box. We dive deep into how both brands are killing it on conversion rate. Subscribe to DTC Newsletter - https://dtcnews.link/signup Advertise on DTC - https://dtcnews.link/advertise Work with Pilothouse - https://dtcnews.link/pilothouse Follow us on In...
2021-09-25
1h 28
DTC Podcast
Ep 122: How Kellogg's Thinks About DTC and E-Retail
Subscribe to DTC Newsletter - https://dtcnews.link/signup In today's show, we have Joe Harper and Jordan Narducci from the world-famous Kellogg's company. Joe started at Kellogg’s in 2015 as a social media manager and since then has been promoted to e-commerce marketing manager for Western Europe in 2019. After spending several years launching and scaling several DTC businesses, Jordan is taking his learnings and applying them to CPG. Since 2019, Jordan has lead Kellogg’s global DTC strategy. On this ca...
2021-07-19
49 min
DTC Podcast
Ep 94: DTC Brand Stories: How immi is disrupting the instant ramen industry
Subscribe to DTC Newsletter - https://dtcnews.link/signup Today we’re introducing the newest addition to the DTC Podcast family - DTC Brand Stories. Our first guest is Kevin Lee (K-Lee), co-founder of immi, the world's first low carb, high protein instant ramen. 🍜 🎧 Listen to the episode for: Immi's origin story & product discovery journey Immi’s growing pains What they’ve learned since going to market The benefits of building in public and Their vision for the Immi community moving forward Subscribe to DTC Newsletter - https://dtcnews.link/signup Adverti...
2021-04-23
46 min
DTC Podcast
Ep 90: Is Your Brand Ready for DTC Convergence?
Subscribe to DTC Newsletter - https://dtcnews.link/signup We’ve gathered the Pilothouse brain trust to talk about how DTC brands can foster the best relationship and results from any agency they work with. Join us as we chat with Pilothouse Co-founder Kyle Hitchcox, Head of Partnerships Dan Norcia, and first-time AKNF guest Onboarding Manager Megan Williams. Listen to the pod for: 📦 Trends our team is seeing in the current DTC surge and how legacy brands are responding to the digital challenge 📦 The biggest mistake brands are making with their success m...
2021-04-10
38 min
DTC Podcast
Ep 62: 2020 in Review: Top DTC Insights
Subscribe to DTC Newsletter - https://dtcnews.link/signup Join Eric as he reflects on year one of DTC Podcast and unpacks the top takeaways, key insights and strategic formulas uncovered in 2020. Subscribe to DTC Newsletter - https://dtcnews.link/signup Advertise on DTC - https://dtcnews.link/advertise Work with Pilothouse - https://dtcnews.link/pilothouse Follow us on Instagram & Twitter - @dtcnewsletter Watch this interview on YouTube - https://dtcnews.link/video
2020-12-30
24 min
DTC Podcast
Ep 40: 🍷 Uncorking DTC Wine Potential with Simon Solis-Cohen
Subscribe to DTC Newsletter - https://dtcnews.link/signup Marketing in a restricted industry? Interested in subscription-based sales? This one's for you! In our latest pod, we chat with Simon Solis Cohen of Highway 29 Creative - an expert in DTC wine marketing. With a hospitality background and experience in the Napa wine scene, Simon took his passion for wine to the digital marketing space specializing in e-commerce, marketing, and DTC sales for the wine industry. We’ve decanted key takeaways from our chat to help you crush your DTC marketing goals.
2020-10-15
45 min
DTC Podcast
Ep 30: Seven Figure First Year: Building a Category Busting Bar in Public
Subscribe to DTC Newsletter - https://dtcnews.link/signup This week’s DTC podcast with Mid-Day Squares Co-founder and COO, @Nick Saltarelli is dedicated to wives and partners everywhere! Watch: https://www.youtube.com/channel/UC2ZB_N0Vpg6iB5HxdxWg8gQ My wife and I love quality chocolate, and she’s a huge fan of protein bars. When she came across Mid-Day Squares, which, according to their ads are “Everything a chocolate bar isn’t, everything a protein bar wishes it was,” she knew she had to pull out her credit card. She...
2020-08-27
59 min
DTC Podcast
Ep 27: DTC's Most Intimate Connection - JustWears, Alex Walsh
Subscribe to DTC Newsletter - https://dtcnews.link/signup 🛑 This Just Wears DTC podcast is rated NSFW for irreverent underwear related copy like "palace for your fallus", and "Let your gonads be nomads" 🛑 The DTC movement sometimes feels like a religion, or even a cult (a really awesome one) But that's only because a lot of very vibrant and intelligent people, engaged in meaningful work with disruptive startups and multinational CPG companies, all recognize a core aspect about how commerce is evolving. At its core, DTC is about connection and about how, by...
2020-08-06
58 min
DTC Podcast
Ep 23: DTC 1 - Scaling Streetwear with Ambassador Ads - FRONTRVNNERS Joshua Jackai
Subscribe to DTC Newsletter - https://dtcnews.link/signup 👋🏻 Today marks the first ever DTC podcast! Technically, this is a continuation of the Hot Seat series we've been doing with @Pilothouse but today's marks the transition to our own brand! 🎉🚀📦 This episode has it all: first touch ambassador ads, selling masks PRE-covid, investing in influencers, streetwear brand building, low key spirituality, and even SOP flexes by Alex Stiehl It was amazing to sit down and riff with Joshua Jackai on his journey building a high integrity streetwear up to solid figures a month and scaling, us...
2020-07-18
53 min
Defeating the Curse (DTC)
DTC Returns; Full Recap of February 2019; Bye Bye Bryce
The wait is over, the DTC podcast is back! Joe is riding solo today re-visiting the biggest sports topics of the past month from the Super Bowl to LeBron James, Jason Witten to Bryce Harper, and from Gov Ralph Northam to POTUS to Kim Jung Un, and literally everything in between… there is something for everyone! Joe discusses Tom Brady and his ridiculous career and Russel Westbrook and his ridiculous stat lines going back several seasons. He also gets into Kaep and his settlement with the NFL followed by his ridiculous request for $20m to play in th...
2019-03-05
27 min
Defeating the Curse (DTC)
DTC Special: USMNT Win One & Draw on the Road ... to Russia!
In this Special Edition DTC Podcast Joe and LP are joined by John (by way of Rucker Park) and Dan (by way of Long Beach State) to discuss the US Men's National Team [the Outlaws] performances against Trinidad and Tobago and against Mexico. The foursome breakdown Bruce Arena's never changing long-ball tacitcs, highlight studs and duds, and one bold voice claims that 2026 is the year the U-S-A bring home the World Cup! I... I Believe... I Believe That We... I Believe That We Will Win! I Believe That We Will Win!
2017-06-16
28 min
Defeating the Curse (DTC)
DTC Special: NL East Roundtable
On this special edition of the DTC Podcast, Steve and Joe are joined by a life-long Phillies fan (Dan) and a die-hard Mets fan (Mat) to discuss all things NL East. After a quick “state-of-the-team” the debate heats up discussing potential trade scenarios, the historical significance of the poor play in the NL East, and some interesting thoughts on the playoffs and beyond. Spoiler alert, only one panelist has the Nationals in the World Series, and it isn’t who you think!
2017-06-12
34 min