The H2duO - Podcast Details

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Water In Real LifeEP108: The Social Impact of Water: The Confluence of Data and Story “Science informs sound-decision making. Storytelling inspires change. Science, not storytelling, should drive policy and management in the water sector, but we need both to ensure safe & affordable water.” - Manny Teodoro Join the H2duO and Manny Teodoro for this conversation about citizen-based brand equity and its power to influence public trust, messaging for rate increases, the role of politics in water issues, and some hard truths about inequities in drinking water compliance. Resources: Class, race, ethnicity and justice in safe drinking water act compliance. Citizen-based brand equity: a model and experimental evaluation Issue framing and public willingness to pay wate...2021-09-091h 14

Water In Real LifeEP107: Creativity’s Power to Unlock your Resiliency Did you know that creativity plays a vital role in your resiliency? According to a study published in the Journal of Positive Psychology, creativity encourages positive emotions that unlock our inner resources for dealing with stress and uncertainty. Being "creative" regularly helps build your creative resilience; the capacity to generate and act on positive solutions under the pressures of challenges and change. Creativity requires time and space to reflect and experiment. Have you been giving yourself enough of either the past two years? Or ever? The good news is resiliency is built through ordinary, everyday actions and you can start t...2021-08-251h 00

Water In Real LifeEP105: Rebuilding Confidence: The Consumer Confidence Report's Role in Public Trust The H2duO chat with a panel of experts about ways to level up the annual water quality reports. Hear feedback from various stakeholder groups through the research conducted by the Environmental Policy and Innovation Center (EPIC) team. Seasoned communication and marketing professionals weigh in on the power of the CCR to build public trust plus learn how collaboration across states can benefit our community members. Watch the episode on the Rogue Water Lab YouTube. Check out EP105 here. Meet the panel. Sam Villegas is Director of Strategic Communication Services for Raftelis and has been conducting public outreach for public...2021-07-281h 10

Water In Real LifeEP104: The Adult Learner's Journey, Leveling Up How We Teach WaterThe H2duO chat with Doug about the biggest misconceptions people have about adult learning, ways to overcome those challenges, and tools to build clarity. Meet Doug Kueker, Co-Founder and Director of Learning Services at Vivayic. Doug is the steward of Vivayic’s Learning Solution Model™, which defines Vivayic’s unique approach to helping organizations use learning as a key strategy to advance their mission. In this role, he provides leadership to Vivayic’s team as they work to apply their knowledge of learning and development to help build other’s capacity to good in the world. Since starting Vivayic in 2006, D...2021-07-1442 min

Water In Real LifeEP104: The Adult Learner’s Journey, Leveling Up How We Teach Water The H2duO chat with Doug about the biggest misconceptions people have about adult learning, ways to overcome those challenges, and tools to build clarity. Meet Doug Kueker, Co-Founder and Director of Learning Services at Vivayic. Doug is the steward of Vivayic’s Learning Solution Model™, which defines Vivayic’s unique approach to helping organizations use learning as a key strategy to advance their mission. In this role, he provides leadership to Vivayic’s team as they work to apply their knowledge of learning and development to help build other’s capacity to good in the world. Since starting Vivayic in 2006, D...2021-07-1442 min

Water In Real LifeEP102 Election in Real Life: What your vote means to the water industry with Mae StevensIn this special #ImagineADayWithoutWater edition, the H2duO chat with Mae Stevens, Executive Vice President at Signal Group, about what the different possible #Election2020 outcomes mean for the water industry. We also chat about the incredible importance of knowing your audience and tailoring your message to them and the special bipartisan PAC she established with the goal of getting more candidates that will champion water issues elected.Please consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher. This helps elevate and amplify our podcast to new...2020-10-211h 09

Water In Real LifeReimagining Water: The Service Oriented Utility with Hugh Sinclair 2020-06-2559 min

Water In Real Life100: Those Who Tell the Stories Rule the World—The H2duO in Real LifeThe H2duO get real with their mentor Greg Wukasch (San Antonio Water System) when he turns the mic on them to talk about the H2duO in real life. Stephanie and Arianne talk about the entrepreneur rollercoaster, their friendship, and their own personal journeys.Please consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher. This helps tremendously in bringing the podcast to the attention of others. We give a shoutout to everyone who rates the podcast with 5 stars in future episodes.Give us...2020-06-041h 26

Water In Real Life99: Water in Real Life Behind the Scenes with George Hawkins and Nathan OhleAs we gear up to drop our 100th episode, we let George Hawkins (CEO/Founder of Moonshot Missions) and Nathan Ohle (CEO of Rural Community Assistance Partnership) turn the mics on us. It's been fun to do this a few times along our podcast journey, but having a candid conversation like this right before such a major milestone was timely and fun.We want to thank each and every one of our fans and followers for all of the support you've bestowed on us the past two years. We couldn't have done this without you.2020-05-201h 07

Water In Real Life98: Water Nerds Guide to Taking Public Education Virtual with Shea DunifonShea Dunifon is the Education Coordinator for the South Cross Bayou Advanced Water Reclamation Facility in St. Petersburg, FL. Since 2017, she has led the education program’s facility tours, classroom presentations, and participation in regional STEM-based events. While the program interacts with over 40,000 citizens of the community each year, it is a popular resource amongst teachers and educators in Pinellas County. Shea holds a Master’s degree in the Crop and Soil Sciences from Virginia Tech and is the Vice-Chair of the Florida Water Environment Association’s (FWEA) Public Communications and Outreach Committee. She is...2020-05-1449 min

Water In Real Life97: The Value of Water in Real Life with Dr. Manny TeodoroDr. Teodoro personifies the value of water. He's been preaching the importance of affordability and rate structures in the water sector since 2005. His bold voice ensures the impact of the cost to do business in the water sector doesn't supersede the human right to water. We talk with Dr. Teodoro about his thoughts on affordability and rates, plus how utilities can drop the prevent defense model and adopt achievement cultures.Dr. Manny Teodoro works at the intersection of politics, public policy, and public management. His research focuses mainly on U.S. environmental policy and implementation, i...2020-05-0547 min

Water In Real Life96: Story, comedy, and the art of tough conversations with Tom KunetzTom Kunetz is the Immediate Past President of the Water Environment Federation. He is currently the Assistant Director of Monitoring and Research for the Metropolitan Water Reclamation District of Greater Chicago, and is also on the Board of Directors of the Water Research Foundation. He has over 35 years’ experience in the water sector as an environmental engineer. He is a registered Professional Engineer, a recipient of the Charles Walter Nichols Award for Environmental Excellence from the American Public Works Association, and a WEF Fellow.Recap:The art of having difficult conversations. Tom talks us th...2020-04-2956 min

Water In Real Life95: Let's Get Rural Y'allNathan Ohle currently serves as the Chief Executive Officer (CEO) of the Rural Community Assistance Partnership (RCAP), a national network of non-profits focused facilitating access to safe drinking water, sanitary wastewater disposal, economic development, and capacity building for rural and tribal communities across the country. RCAP’s work in assisting some of the smallest rural communities in the US helps to build capacity and opportunity in every state and territory across the country, and reached more than 3.2 million people last year. Nathan previously served as the Senior Advisor at the US Economic Development Administration (EDA), and...2020-04-2253 min

Water In Real Life94: Time to DIGDEEP into the US Water Crisis: Closing the Access Gap with George McGraw"If we're really going to close this water access gap in America, convince our Congress to reinvest in water infrastructure, have a water future that's truly hopeful, we're going to have to figure out how to fall in love with our water. How can we create a relationship with it, something that doesn't exist right now? It's little things that can help us fall in love again." — George McGraw"If we're going to serve these communities, and not only serve them but empower them, we have to enter that equation with a humility that can re...2020-04-1354 min

Water In Real Life93: 2020 YP Summit: In Their Own WordsIf you weren't at the 2020 YP Summit, we hate to say it but....you missed out. But never fear, we've got your covered. You already heard from Erin Mosley in EP089, we've got Tom Kunetz on deck, but we're REALLY excited for you to hear from the young professionals that were in the audience. We chat with them about the biggest takeaways, how they've applied what they learned in real life, and how they think we each can change the world.Young Professional Guests:Edward Jankun, P.E., Associate Civil Engineer, Metropolitan Water Reclamation...2020-04-061h 27

Water In Real Life92: Water Nerds Guide to Closing the Water Access Gap 2020-04-0332 min

Water In Real Life91: Water Nerds Guide to Remote WorkingThe Rogue Water, LLC team has worked remotely for 2.5 years. They have customers across the country, but also a remote team spread out across multiple cities in Texas, San Francisco, and Wyoming. There are a plethora of resources about remote working available now because of the impacts of Covid-19. However, in true H2duO form, we wanted to give you our perspective in our own way. We are joined by Rogue Water's Chief Revolution Strategist, Nashelley Kaplan-Dailey.Top TakeawaysWear pants. Whether it's random knocks at the door, bored children or rogue animals, you never know...2020-03-261h 00

Water In Real Life90: Water Nerds Guide to Communicating about Covid19Samantha Villegas is a senior consultant with Raftelis, with more than 25 years of experience conducting public outreach for public works, in the areas of water, energy, and recycling. Samantha has assisted municipalities, water, and wastewater utilities with outreach, branding, reputation and crisis management, as well as the execution of communications strategies to ensure positive positioning for rate increases, acquisitions, capital projects, and change management. Sam served in a lead communications role for both a public water utility and a large, investor-owned utility. She has helped develop a number of guidance docs fir the sector, including ones on...2020-03-1956 min

Water In Real Life89: Water Nerds Guide to Handling Stress, Comms, and Equity & Belonging with Erin MosleyErin (Pink) Mosley is President of a rapidly growing consultancy that provides innovation leadership and executive-style coaching to professionals and organizations. She has worked in the water sector for 25+ years and her clients include professionals at all levels of their careers, nonprofit and professional organizations, and municipal government. Her clients practice and apply deep innovation and influence skills to replace their chronic frustration with next-level results.Please consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher. This helps tremendously in bringing the podcast to the attention o...2020-03-091h 14

Water In Real Life88: Troubled Water in Real Life with Seth SiegelSeth Siegel is a Senior Fellow at the University of Wisconsin’s Center for Water Policy and author of the NYT bestselling book Let There Be Water: Israel’s Solution for a Water-Starved World and the new book Troubled Water: What's Wrong with What We Drink. His work has won praise from Tony Blair, Michael Bloomberg, and Nobel Peace Prize Laureates Shimon Peres and Juan Manuel Santos.Please consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher. This helps tremendously in bringing the podcast to the atten...2020-03-021h 07

Water In Real Life87: Customers in Real Life with Reed Cohen, Part 2Reed Cohen, MSc is Director of the Frontline Healthcare Workers Safety Foundation, Ltd. (a global NGO.) He is also the founder and owner of TRR Consulting, LLC.His biological safety instructional background includes curriculum design, instruction, management and evaluation on topics including BSL-4 suit training, bloodborne pathogens safety, Biosafety Level 3 and 4 training focusing on proper use of Personal Protective Equipment, Biological Safety Cabinets, and biohazardous facilities maintenance and operations.Mr. Cohen currently serves on the Board of Directors for the International Federation of Biosafety Associations (IFBA). He is a lifetime member of the As...2020-02-2415 min

Water In Real Life86: Customers in Real Life 2020-02-1958 min

Water In Real Life85: Water Nerds Guide to WEF—Why You Need to Get InvolvedWe've always known Jackie was the real deal, but she showed just how cool she was when she let Stephanie instigate an impromptu breakdance battle in Jackie's Presidential Suite at WEFTEC2019. We covered a lot of ground in this chat including:Her biggest goals for her year as president.WEF's plan for building more diversity and inclusion in the water sector.Addressing workforce challenges and the apprentice program at Charlotte Water.Getting YPs more involved, attending WEFTEC, plus some words of experience on the power of personal resiliency and patience when working in a risk-averse industry...2020-02-101h 12

Water In Real Life84: Mazars Women of Water Event MashupWe were so excited to get to speak with several of the panelists at the Mazars Women of Water Event that took place in Washington DC on January 9, 2020. We also got to hit the networking floor at the post-event gathering and get the "word on the street" takeaways from the event too! Our panelist interviewees included:Pat Sinicropi, Executive Director, WateReuse Association, the only national organization dedicated solely to advancing policy, technology, innovation and public acceptance for water reuse. Pat has nearly two decades of experience as a policy expert and advocate on water-related issues i...2020-02-031h 14

Water In Real Life83: Brave Blue World Hollywood Premiere MashupPlease consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher. This helps tremendously in bringing the podcast to the attention of others. We give a shoutout to everyone who rates the podcast with 5 stars in future episodes.Give us some love on Twitter by tagging us @THE_H2duO or by using the #WaterInRealLifePodcastIf you know someone you think would benefit, please spread the word by using the share buttons on this page.Thank you for sharing some of your t...2020-01-2748 min

Water In Real LifeWater Nerd's Guide to Design ThinkingStacy Landreth Grau, Ph.D. is a Professor of Entrepreneurship & Innovation Practice at the Neeley School of Business and Director, IdeaFactory at Texas Christian University (TCU). Her specialty is design thinking/human centered design, where she has developed several courses and workshops at TCU for both Neeley and IdeaFactory. She is one of the founders of Design Frontiers, a professional association around design thinking and creative problem solving in Dallas/Fort Worth. Stacy has authored or co-authored more than 30 peer reviewed articles and 2 books. She also consults extensively with businesses, nonprofits and K-12 schools as a founder of Human...2019-12-2348 min

Water In Real LifeWater Nerd's Guide to the Art of Great StorytellingDr. Tobin Redwine grew up on a farm in Lazbuddie, a rural community in Northwest Texas. After serving as the Texas FFA President in 2003-2004, he earned a Bachelor of Science in Agricultural Leadership and Development at Texas A&M University in 2008. While there he developed an affinity for ugly shirts and cheesy jokes. He earned a Master of Science degree in Agricultural Communications at Texas Tech University in 2009, and a PhD in Agricultural Leadership, Education and Communications at Texas A&M in 2014.Dr. Redwine is currently an Instructional Assistant Professor in the Department of...2019-12-161h 06

Water In Real LifeWater Nerd's Guide to Leadership and the Power of YesMark Poling is the Business Strategy and Performance Systems Director for Clean Water Services and has more than 35 years of experience working for utilities; serving in a management role for more than 25. Mark is a Past President of the Pacific Northwest Clean Water Association and currently serves on the Water Environment Federation Board of Trustees. A certified Group 4 operator he also holds a M.S. in Environmental Engineering from the University of Washington. Top TakeawaysYou can be leader right where you are. Informal leaders are a big part of getting things done in organizations. Don’t w...2019-12-0946 min

Water In Real LifeWater Nerd's Guide to Putting the Love Back in GovDr. Sarah Martin is currently Director of Health Solutions at mySidewalk--a technology firm specializing in making local government data effectively inform policymaking. She was previously the Deputy Director of the Kansas City, Missouri Health Department where she oversaw the Department’s initiatives to influence the social and economic policies that shape health inequities. Prior to her job with the city, she was an Assistant Professor of Health Services Research at the University of Missouri, Kansas City’s Bloch School of Management. Dr. Martin received a Master of Public Policy, a Master of Public Health (Epidemiology) and a Ph.D. in Pu...2019-12-0355 min

Water In Real LifeWater Nerd's Guide to Communicating to Your Customers' Lizard BrainKaren DeBaker serves as Communications and Marketing Manager for Clean Water Services — the water resources management utility serving more than 600,000 residents of Oregon’s Tualatin River Watershed in the Portland-metro area. Karen joined Clean Water Services in 2000 and she has led the District’s marketing, communications and public education programs since 2007. Karen is chair of the Pacific Northwest Clean Water Association’s Leadership Development Committee and past chair of the Communication and Outreach Committee. Karen developed 11 Public Communications Camp workshops for Oregon, Washington and Idaho and formerly served as chair of the Water Environment Federation’s World Water Monitoring Day subcom...2019-11-2533 min

Water In Real Life77: Water Nerd's Guide to Communicating Epic S***Aaron Tartakovsky is co-founder and CEO of Epic CleanTec, a pioneering green technology start-up that is redefining urban wastewater. Aaron previously served as Director of Business Development and Marketing for CB Engineers, a San Francisco-based engineering design firm, where he also ran its R&D division. Prior to that he worked in federal politics and has remained active in affecting public policy on the local, state, and national levels. Aaron speaks frequently on water and cleantech at universities and at industry gatherings throughout the U.S., and recently co-authored the William J. Worthen Foundation’s “Water Reuse Practice Guide.” To res...2019-11-1849 min

Water In Real LifeWater Nerd's Guide to Engaging Young Professionals Chris Caro is a project engineer in the AECOM Baltimore office, with 6 years of experience in the sewer project management field. He is currently a member of AECOM’s DC Metro+ DCS team. Chris’ responsibilities include planning, designing, construction, and commissioning water and wastewater systems. Mr. Caro previously worked as a Project Manager at WSSC for four years. While at WSSC he managed over 20 consent decree projects and was responsible for budget tracking, scheduling, and progress tracking for the overall consent decree program. Additionally, Mr. Caro has been the CSAWWA Young Professionals committee chair for thre...2019-11-1250 min

Water In Real Life75: Water Nerd Rockstar: Climbing Mt. Kilimanjaro to Empower Women in Water Everywhere Brianna Huber worked in the public health field for 13 years before exploring the environmental side of public health. She has been a licensed Class A chemist for the City of East Moline Water Filtration Plant for five years ago. Her tenure in the water industry may be short but her list of involvement is not. Brianna is the current chair of the ISAWWA’s Mentoring committee and a member of the Outreach Committee. She also holds leadership roles in the Upper Mississippi River Water Suppliers Coalition, the USCG Area Maritime Security Council, the Quad City Public Information Of...2019-11-041h 11

Water In Real LifeWater Nerd's Guide to Making the Water Industry Sexy to the Next Gen of the Water Workforce Adam Tank has over 10 years of experience in the water industry with a focus on business development, software, and engineering. As the Director of Digital Transformation, he has responsibility for client success related to Transcend Design Generator Software (transcendh2o.com). He works closely with the Marketing and Software Development teams to prioritize development needs and anticipate client requests. Most recently he served as the North America Smarts Cities Director for Suez. He previously led, and sold, a robotics spin-out of the General Electric corporation which focused on cutting edge potable water pipe rehabilitation techniques...2019-10-2847 min

Water In Real LifeWater Nerd's Guide to Gen Z: The Future of the Water Workforce Ben Brugler holds the titles of president and CEO of akhia. He previously held the titles of president and vice president before being transitioned into his current position in 2018. Under Ben’s leadership, the agency has grown from 15 to more than 60 employees, earning a spot as a Top 100 Workplace in Northeast Ohio, as well as placement on the Weatherhead 100 list of fastest-growing companies in the region. With more than 15 years of experience in the industry, Ben is well-known among clients and the regional business community as a master facilitator and speaker on...2019-10-211h 04

Water In Real LifeWater Nerd's Guide to Building Dream Teams Stephen Sanders is a certified Water and Wastewater operator living in central New York. He has nearly 19 years of experience in the industry. During that time he has worked at several drinking water and wastewater facilities throughout NY. He has worked for public, private, and not-for-profit entities. Currently, he is the Director and Head Trainer for the Environmental Training Center at Morrisville State College where he does precertification operator training. He has been teaching at the ETC for the last 9 yrs. He serves on the state operator certification governance council and on WEF’s recently formed Diversity, inclus...2019-10-1434 min

Water In Real LifeWater Nerd's Guide to Diversity, Inclusion and Creating a Talent Pipeline Melinda White often referred to as Mimi, serves as a Human Resources Consultant for Montgomery County, Environmental Services located in Dayton, Ohio. In her current role, she holds the responsibility for various training, organizational development, community collaboration, and human resources functions. As an active community member in Dayton, She is a member of the advisory board for Engineering Technology at Sinclair Community College, serves as an executive board member of the National Conference for Community & Justice of Greater Dayton (NCCJ). She has served as an active member and contributor of the Ohio Diversity Council and N...2019-10-081h 03

Water In Real LifeAttack of the Fatbergs: Storytelling that Sticks Mick O’Dwyer is founder and CEO of SwiftComply – a communication platform that helps water authorities manage their compliance programs. SwiftComply has over 400 customers in the US, covering FOG, Backflow, and other compliance programs. Before SwiftComply, Mick was a wastewater engineer in Dublin, Ireland where he set-up and managed Europe’s first FOG program. Sponsor: This episode is powered by Moonshot Missions, the non-profit organization seeking to disrupt the current approach to delivering improvement to water systems. Led by seasoned and skilled experts, Moonshot Missions designs replicable models that help uti...2019-10-0131 min

Water In Real LifeRocking the Spotlight—A Crisis Communication Toolbox Karen Raucher is a policy analyst and risk communication specialist with expertise identifying how to gather, develop, and effectively share complex, uncertain information with a wide diversity of audiences. Ms. Raucher played a leading role in recent strategic climate change communication and policy-focused research for the Water Research Foundation, the Water Utility Climate Alliance (WUCA), and the WateReuse Research Foundation, as well as for a broad range of individual water utilities. She brings cutting-edge insights to the understanding and application of effective communication and long-term decision-making strategies to address large future uncertainty as well as c...2019-09-2352 min

Water In Real LifeWhy Art, Culture, and Water Will Transform Communities Tyler Knott Gregson is a poet, author, professional photographer, and artist who lives in the mountains of Helena, Montana. His books include Miracle in the Mundane, Chasers of the Light, All the Words are Yours, North Pole Ninjas, and Wildly in the Dark. When he is not writing, he runs his photography company, Chasers of the Light. Top Takeaways Reminder: You can’t be afraid to use your voice to create change. You can’t be afraid to talk about the things that are difficult to talk about. You have to accept that...2019-09-1649 min

Water In Real LifeCommunication's Role in Solving the Silver Tsunami Workforce Challenge Travis Loop has over 20 years of experience in strategic communications, public outreach, and media, with a focus on water and environmental issues. He is currently director of communications at the Water Environment Federation, where he also hosts the podcast Words On Water. He previously directed water communications at the U.S. Environmental Protection Agency and the Chesapeake Bay Program, served as a speechwriter for the Governor of Hawaii, and worked as a newspaper reporter and editor. Sponsor: This episode is powered by Moonshot Missions, the non-profit organization seeking to disrupt the c...2019-09-0935 min

Water In Real LifeThe Fundamental Value of Infusing Art and Culture into the Water Industry Radhika Fox is the Chief Executive Officer of the US Water Alliance, a national nonprofit organization advancing policies and programs that build a sustainable water future for all. Radhika is a widely-recognized thought leader on complex water issues, from equity in water to investing in our nation’s water infrastructure. With more than 20 years of experience in developing policies, programs, and issue-based advocacy campaigns, Radhika is a sought-after public speaker and has been interviewed by local, regional, and national media outlets on a wide range of water issues. Previously, Radhika directed the policy and government af...2019-09-0229 min

Water In Real LifeCreating Contagion in Your Communications with Duke Greenhill Duke Greenhill is a leading advertising creative and strategist, writer, filmmaker, and omnichannel marketer. He’s known for being among the first to employ augmented reality gaming (ARG) and episodic transmedia marketing in the United States, and for being a thought leader in the luxury branding and advertising space. Duke has published articles on luxury brand strategy and storytelling in top-tier industry press including Fast Company, The Harvard Business Review, The Telegraph, HubSpot and others. His projects have won many industry awards, including Effies, One Shows, Ogilvy Awards, ADDYs, and others. According to Academia.edu, an organization th...2019-08-2652 min

Water In Real LifeWinning Over the Social Media Gatekeepers with John Gonzalez, Comms Director @neorsd John Gonzalez is the Communications Manager and Social Media Coordinator for the Northeast Ohio Regional Sewer District in Cleveland. The Sewer District has been actively engaged in social media since 2009, building reliable followings on Twitter, Facebook, and elsewhere to share updates, answer questions, and promote often-overlooked aspects of clean-water work. As an 18-year member of the Sewer District’s communication team, he also contributes to the utility’s public outreach strategy and oversees its internal communications programs. Top Takeaways Social media is a serious commitment to both your customers and your o...2019-08-2027 min

Water In Real LifeCommunication's Role in Being THE World-Class Utility with Carla Reid, GM & CEO at WSSC Carla Reid serves as General Manager and Chief Executive Officer (GM/CEO) at WSSC (Washington Suburban Sanitary Commission). She is the first woman to serve in this capacity. Reid is a civil engineer and senior executive with more than 30 years of business and leadership experience in the public sector. As GM/CEO, Reid leads the 101-year-strong water utility, the largest in Maryland, in all aspects of the business. She serves as a board member of the National Association of Clean Water Agencies, Prince George’s County Workforce Development Board and the Prince George’s Chamb...2019-08-1247 min

Water In Real LifeThe NACWA Mashup: Talking Comms with some NACWA Super Stars We had the honor of being the luncheon keynote at NACWA’s StratComm conference in June 2019, and while we were there, got to interview some of their amazing board members and committee members. Top Takeaways Lisa Van Riper brings her private sector marketing experience to the water table, stressing the importance of branding our “national treasure” of water. She explains that branding matters in the water industry because its how we communicate to customers that their bill is an investment in the public health and the environment of their community. Bess McCoy shares on the ro...2019-08-0659 min

Water In Real LifeIntroducing Water in Real Life Season Three Guess who’s back? We just wanted to take a few minutes to say hello and we missed you! We’re so excited about season three. There are a lot of names you know and some you don’t….but you will. We hope you tune in every Monday to check out the only podcast in the water sector dedicated to revolutionizing the industry through the lens of communication and collaboration. Never want to miss out on an episode? Sign up for the Water Nerd Newsletter here. Enjoy! Season three kicks off on Monday, A...2019-08-0202 min

Water In Real LifeMaking Water the Catalyst for Community Transformation with George Hawkins George Hawkins is the President and Founder of Moonshot Missions, a non-profit enterprise that offers communities and utilities a choice: 1) to undertake an assessment to identify opportunities for improvements, or 2) to select from a list of model projects that have been field-tested in other communities. George Hawkins is the Harvard educated Founder of Moonshot LLC and just recently, Moonshot Partners, a Professor of Practice at American University and former head of DC Water. He facilitated the transformation of DC Water and Sewer Authority to DC Water and oversaw taking DC Water from some very challenging ti...2019-06-2452 min

Water In Real LifeThe Water Nerd's Guide to Creating a Culture of Communication with Dr. Jacque Lambiase and Dr. Laura Bright Dr. Jacque Lambiase and Dr. Laura Bright are professors in the Bob Schieffer College of Communication at TCU. Together they direct the Certified Public Communicator Program at TCU, now in its seventh year. Since 2010, Jacque has consulted with or spoken to groups about earning their share of discussion in social media and public relations opportunities, including talk to the Texas Association of Municipal Information Officers, Lockheed Martin, the U.S. Department of Labor, among others. Dr. Bright’s research focuses on social media addiction and fatigue, big data and personalized advertising, and citizen engagement online. She also co...2019-06-1752 min

Water In Real LifeClean Water, Women, and Beer: A Water Nerd Trifecta with Julie Nahrgang Julie Nahrgang is the Executive Director of the Water Environment Association of Texas and Texas Association of Clean Water Agencies. Julie has worked and volunteered with WEAT since 2009. She received a Bachelor’s of Science in Economics and a Bachelor’s of Arts in Sociology from Trinity University in San Antonio and received a Lifetime Honorary Studentship to the Student Union at the London School of Economics. She has worked with nonprofits since 2003 as an organizer, manager, program developer, legislative liaison, and currently as an Executive Director. As such, Julie oversees all of the legislative and r...2019-06-101h 02

Water In Real LifeWater Nerd's Guide to Branding the Value of Water with Dr. Glenn Griffin Dr. Glenn Griffin (Ph.D., The University of Texas at Austin; M.A., B.A., The University of Alabama) has taught courses in creativity and portfolio development for more than 20 years and is also an author and researcher. His research, focused primarily on the subject of advertising creativity, has appeared in the Journal of Advertising, Psychology and Marketing, the Journal of Interactive Advertising and the Journal of Advertising Education, among other publications. He has also written for Campaign (UK) and HOW magazines. In September 2010, his co-authored book, The Creative Process Illustrated: How Advertising’s Big Ide...2019-06-0346 min

Water In Real LifeWater Nerd's Guide to the Creative Process with Dr. Glenn Griffin Dr. Glenn Griffin (Ph.D., The University of Texas at Austin; M.A., B.A., The University of Alabama) has taught courses in creativity and portfolio development for more than 20 years and is also an author and researcher. His research, focused primarily on the subject of advertising creativity, has appeared in the Journal of Advertising, Psychology and Marketing, the Journal of Interactive Advertising and the Journal of Advertising Education, among other publications. He has also written for Campaign (UK) and HOW magazines. In September 2010, his co-authored book, The Creative Process Illustrated: How Advertising’s Big Ideas Are Bo...2019-05-2732 min

Water In Real LifeWater Nerd's Guide to Communicating Climate Change and Water Karen Raucher is a policy analyst and risk communication specialist with expertise identifying how to gather, develop, and effectively share complex, uncertain information with a wide diversity of audiences. Ms. Raucher played a leading role in recent strategic climate change communication and policy-focused research for the Water Research Foundation, the Water Utility Climate Alliance (WUCA), and the WateReuse Research Foundation, as well as for a broad range of individual water utilities. She brings cutting-edge insights to the understanding and application of effective communication and long-term decision-making strategies to address large future uncertainty as well as c...2019-05-2029 min

Water In Real LifeWhy Telling Water's Story Works: A Rogue Case Study Becky Johnson has over 27 years of experience in domestic and international environmental management. She is an experienced consultant, auditor, and an international speaker. Becky is formally trained as a geologist and brings a fresh, common-sense approach to her projects, as well as an in-depth understanding of regulatory programs. She has provided consulting and training to the water and wastewater treatment industry for over 20 years and brings that experience to the classroom at TCU, providing students with a “real world” view of the field and practical hands-on experience vital in today’s job market. She has served a...2019-05-1345 min

Water In Real LifeReal Talk about Leading on the Lead Issue with the First Lady of Water, Cathy Bailey Cathy Bailey is the Executive Director of the Greater Cincinnati Water Works Department (GCWW). In over 200 years, Cathy is the first woman and first African American to lead Cincinnati’s major, independent, municipal water utility. Cathy leads a team that ensures safe drinking water for a regional population of more than 1.1 million citizens; supervises a team of 600 full-time employees; and oversees a $110 million operating budget and a $450 million capital budget over the next five years. Cathy is a strong champion and key visionary behind Greater Cincinnati Water Works award-winning Lead Service Line Replacement Progra...2019-05-0656 min

Water In Real LifePublic Outreach Lessons from the Campaign Trail with Kenny Thompson Jr. of PepsiCO Kenny Thompson Jr. is the Senior Director of Government and External Affairs at PepsiCo, the largest food and beverage company in the United States. He leads PepsiCo’s business-wide strategy for targeting, investing, cultivating and maintaining signature partnerships with external stakeholders to drive positive business and community impact. Before joining PepsiCo, Kenny held several positions in the Obama White House, including Special Assistant to Vice President Joseph R. Biden, Jr., Senior Advisor to United States Trade Representative Ron Kirk and Special Assistant and Advance Lead for President Barack Obama. Kenny spent two...2019-04-2947 min

Water In Real LifeThe Water Nerd's Guide to Rocking Public Meetings, Part 2, with Dr. Larry Schooler Be sure to check out part one of our conversation with Dr. Schooler in EP051 first. Dr. Larry Schooler is the father of two and husband of one. He is also a mediator, facilitator, consensus builder, and public engagement consultant. He spent eight years developing and overseeing the public engagement division for the City of Austin, one of the first of its kind in the country. He is now director of consensus building and community engagement at CD&P, a Texas-based consulting firm. He’s also a senior fellow at the National Civic League and th...2019-04-2250 min

Water In Real LifeThe Water Nerd's Guide to Rocking Public Meetings, Part 1, with Dr. Larry Schooler Dr. Larry Schooler is the father of two and husband of one. He is also a mediator, facilitator, consensus builder, and public engagement consultant. He spent eight years developing and overseeing the public engagement division for the City of Austin, one of the first of its kind in the country. He is now director of consensus building and community engagement at CD&P, a Texas-based consulting firm. He’s also a senior fellow at the National Civic League and the Strauss Institute for Civic Life at the University of Texas, and a subject matter advisor for 100 Resilient Ci...2019-04-1554 min

Water In Real LifeThe Water Nerd's Guide to Advertising Ryan Romero believes good advertising creative begets good business and happy clients – something he learned working for agencies including Tribal DDB and Publics on clients such as Pepsi, Dyson, Microsoft, and T-Mobile. In his professional career, he has transitioned from the role of a traditional copywriter to that of a digital ACD, and from his native Texas to Washington, and back again. He has earned international awards, launched entirely new mobile phone platforms, created innovative applications, and even sold lunch buffets to seniors, but found freedom in teaching the creative process to students since joining the faculty in...2019-04-081h 09

Water In Real LifeGetting Your Elected Officials Fired Up About Water with WaterNow Alliance We had the opportunity to speak at the WaterNow Alliance Summit in Austin, TX last week. While there presenting our “30 ideas in 30 minutes”, we had the privilege of chatting with some members from the WaterNow Alliance Summit. Cynthia Koehler Cynthia Koehler is an environmental attorney and water policy expert with 25 years of experience in state and federal water advocacy. She has served as a Director of the Marin Municipal Water District Board since 2005 and was reelected in November 2018 for a 4th term. Cynthia was appointed to US EPA’s Local Government Advisory Commission (2016-2018...2019-04-011h 12

Water In Real LifeBridging Talent and Tech with 2019 Imagine H2O Accelerator Winner, Megan Glover of 120WaterAudit Megan Glover is the CoFounder and CEO of 120WaterAudit, a software and point of use company that provides solutions to Government Agencies, Public Water Systems, and School Districts to manage their lead in drinking water programs. A data and software veteran, prior to founding 120WaterAudit she spent nearly 15 years as an executive building and scaling various software as a service products in Indianapolis including Angie’s List, Compendium, Delivra, RICS Software, and DyKnow. With a passion and knowledge base for utilizing modern software technology to solve problems, 120WaterAudit provides modern software and tools necessary to solve some of...2019-03-2551 min

Water In Real LifeService, Smart Sewers, and Slaying the Basics with Mayor Pete Buttigieg Mayor Pete Buttigieg is the chief executive of the City of South Bend, where he was also born. He took office in 2012 at the age of twenty-nine and is responsible for the city workforce of over 1,000 employees and an annual budget over $380 million. Buttigieg has been profiled by the New York Times and was called “the most interesting mayor you’ve never heard of” by the Washington Post. An officer in U.S. Navy Reserve from 2009-17, Buttigieg took a leave of absence to serve in Afghanistan during a seven-month deployment in 2014, earning the Joint Servic...2019-03-1820 min

Water In Real LifeFrom Frowns to Wows, Innovating the Water Conservation Conversation with Kathy Nguyen Kathy Nguyen graduated from Berry College with a BA in Speech/Communications. She studied Environmental Management at the University of Maryland. She has been with Cobb County Water System since 2001. In 2004 she became the Water Efficiency Manager, where she developed, implemented and manages the Water Efficiency Program. In 2009 she became the Senior Project Manager for Water Resources. She is currently the Customer Service Division Manager. She is a member of: American Water Works Association, Georgia Association of Water Professionals, Technical Coordinating Committee for Metro North Georgia Water Planning District, Department of Community Affairs WaterFirst Adjudication Team, Technical Adv...2019-03-1154 min

Water In Real LifeWater Innovation Week, The Human Capital-Technology Nexus, and More with Imagine H2O Nashelley Kaplan-Dailey directs Imagine H2O’s Policy efforts, a suite of initiatives identifying and advancing policies leading to the broader deployment of water innovation. Nashelley joined Imagine H2O from WaterNow Alliance where she was Senior Project Manager working with government, NGO’s and the private sector to design and implement programs and policies supporting sustainable water management at the local level. Nashelley is a member of the California Bar and graduated from the University of San Diego School of Law in 2013. There, she focused on Resource Management and Water Law and was an activ...2019-03-041h 09

Water In Real Life044: Why the Value of Water Could be Your Key to Attracting and Retaining Talent with Jorge Rodriguez Jorge Rodriguez is a passionate (obsessive?) water guy. He is a Zillenial that refuses to acknowledge he’s a millennial. Jorge was born and raised in Puerto Rico and is a professional civil engineer and program manager with 14 years of experience in water and sewer infrastructure projects. Over the last 11 years, he’s been working with a company called Pure Technologies, a Xylem company. He’s enjoyed working with water and wastewater utilities all over the U.S. and some other countries. His role is to help them understand the condition of their large pressurized transm...2019-02-2553 min

Water In Real Life043: Talking Leadership with 2018 PNCWA Woman of the Year, Chanin Bays Chanin Bays is the Administrative Services Manager for Clackamas County Water Environment Services. She began her career with Clackamas County in 2007 in the Elections Division, before joining Water Environment Services (WES) in 2010. As the Administrative Services Manager she supports business activities of Department leaders and technical staff, manages administrative support staff, policy analysts, and customer service specialists. Oversees coordination of human resource activities and leads development and implementation of performance measure methods and tracking procedures. She also manages the department’s procurement and records management activities. Chanin is currently the Chair of the Utility Management Commi...2019-02-1848 min

Water In Real Life042: The #RunningDry Movement with Global Water Advocate, Mina Guli The founder and CEO of Thirst, Mina Guli is a global leader, entrepreneur and adventurer passionate and committed to making a difference in the world. Following a 15-year career as a world leader in climate change that started with law, but progressed quickly to the World Bank and to co-founding boutique investment firm Peony Capital, Mina established Thirst – a non-profit that is solving the water crisis by changing the way we think about water. Since its launch in 2012, Thirst has educated more than 2 million students in China, has had more than 600,000 participants in its innovation com...2019-02-1149 min

Water In Real Life041: The Rising Next Gen of Water Nerds with Steve Drangsholt Steve Drangsholt is an Infrastructure Market Sales Leader with Brown and Caldwell in Boise, ID. Steve has a background working both as a consultant and for a public utility in the pacific northwest. He’s an engineer and project manager with a knack for bringing strong teams together to solve complex problems for communities dealing with intense wet weather and dense urban environments. His innovative and disciplined approach has led to reductions in CSOs and SSOs throughout the Puget Sound in Washington State. Steve is Pacific Northwest through and through having grown up in the Por...2019-02-041h 06

Water In Real Life040: George Hawkins-Why Communication Comes First George Hawkins is the Harvard educated Founder of Moonshot LLC and just recently, Moonshot Partners, a Professor of Practice at American University and former head of DC Water. He facilitated the transformation of DC Water and Sewer Authority to DC Water and oversaw taking DC Water from some very challenging times to the national and international reputation it now enjoys. George wants to help other enterprises tell their story, create replicable roadmaps and reach their dreams. Top Takeaways: As water nerds passionate about communication, obviously, our chat with George...2019-01-281h 21

Water In Real Life039: Catalyst Mashup: The ABC's of Water Communication Catalyst is more than a conference. It’s an experience meant to educate, collaborate, and invigorate water educators and communicators. Catalyst is structured around the Rogue Water ABCS of water communication: assessment, branding, content, and strategy plus our favorite subject: tribal collaboration. In this episode, we talk assessment with Dr. Rudi Thompson, director of the environmental education initiative for the City of Dallas Water Conservation. She shares with us how her program has been able to quantify savings through education. Jennifer Henderson, founder of J.O. a marketing agency and our suite neighbor in Fort Worth talks th...2019-01-2119 min

Water In Real Life038: The Catalyst2018 Mashup Part 2 Takeaways: Catalyst is more than a conference. It’s an experience meant to educate, collaborate, and invigorate water educators and communicators. Catalyst is structured around the Rogue Water A.B.C.S. of water communication: Assessment, Branding, Content, and Strategy plus the added bonus of Tribal Collaboration. In this episode, we talk a little strategy, a little branding, and some collaboration too. In EP003 with Greg Wukasch, External Affairs Manager at the San Antonio Water System, he explained why it’s so vital that we break down silos internally and rally arou...2019-01-1419 min

Water In Real Life037: Catalyst Mashup: Tribal Collaboration Takeaways: In early 2018, Greg Wukasch, External Affairs manager at the San Antonio Water System asked Stephanie and Arianne if they would partner with them to create a summit built for water educators and communicators by water educators and communicators. They said yes before he finished the question. Catalyst follows the Rogue Water ABCS of water communication which are assessment, branding, content, and strategy. We believe that nailing these core basics directly impacts your ability to move the needle forward for your education programs, your communication campaigns and your organization.2019-01-0732 min

Water In Real Life036: The Gratitude Mashup: We're Better Together Season One’s Call to Actions: We asked every single person we interviewed what the call to action most important to them was and, boy, did they answer. Here are some things to ponder as we leave behind 2018 and kick off 2019 to face new dreams, new challenges, and new trails to blaze. EP002 Travis Loop, Director of Communication and Outreach, Water Environment Federation EP003 & EP023 Greg Wukasch, External Affairs Manager, San Antonio Water System EP004 Duke Greenhill, Chair of Advertising, Branding, and Graphic Design at Sa...2019-01-0138 min

Water In Real LifeThe Curiosity Mashup: Leadership Begins With Curiosity Check out our guests’ full bios and episodes at: EP011: Tom Ferguson, VP of Programming, Imagine H2O Ep030: Jon Acuff, New York Times Bestselling Author and Acclaimed Speaker EP023: Greg Wukasch, External Affairs Manager, San Antonio Water System Top Takeaways: Tom Ferguson, vice president of programming for the Imagine H2O accelerator program discusses with us why curiosity is one of an organization’s seven superpowers. Imagine if your employees were empowered to become 15% smarter each year, knowing that knowledge compounds over time. New York Time...2018-12-2431 min

Water In Real Life034: The Empathy Mashup: Walk a Mile in Someone Else's Shoes Check out our guests’ full bios and episodes at: EP017: Chris Long, Dean at Michigan State University EP023: Greg Wukasch, External Affairs Manager, San Antonio Water System EP013: Alan Heymann, President, Blue Drop EP016: Mike McGill, President and Founder, WaterPIO Top Takeaways: Dean Chris Long speaks with us of the value of taking the time to invest in true engagement with your audience. Only then does education have the opportunity to be transformative. Greg Wukasch, our mentor at the San Antonio Water System, recapped for us the Transformative Issues con...2018-12-1749 min

Water In Real Life033: The Authenticity Mashup: Your Biggest Differentiator is You Check out our guests’ full bios and episodes at: EP020: Todd Danielson, Avon Lake Regional Water EP024: Chris Wolff, Adventure Hydrology EP022: Rob Barnitt, Dropcountr EP007: Megan Yoo Schneider, Seven Management and Consulting, Inc Top Takeaways: “If you only have a hammer, everything’s a nail.” A utility is like a toolbox and each of the departments are different tools. Some jobs you’ll need a hammer, while other jobs you need many tools. By working together, tools can be complementary. It’s important to know what each “tool” o...2018-12-1028 min

Water In Real Life032: Curate Connections Mashup. Making Connections that Make Impact. Check out our guests’ full bios and episodes at: EP025: Kendall Haven, story researcher and author EP026: Sarah Zink, Sarah Zink Business Training EP028: Tia Lebherz, CALWEP EP029: Khun Khunaraksa, Water.org Top Takeaways: If you want to connect, you have to make your message all about your audience. To make connections, you have to build relationships. You have to know yourself before you can even begin to understand someone else. Listening builds connection. Remember the 80/20 rule. Talk less, listen more. From across America to across the wor...2018-12-0331 min

Water In Real Life031: The Bold is Gold Mashup. Do you have the Courage to Be Bold? Check out our guests’ full bios and episodes at: EP018: Part 1. Tom Hickmann, P.E. EP019: Part 2. Tom Hickmann, P.E. EP014: Samantha Villegas, Savi PR EP011: Tom Ferguson, Imagine H2O Top Takeaways: Coffee/beer diplomacy is key to building relationships with your customers, especially your biggest opponents. Reveal, not conceal is key to building and maintaining trust with your community. Brand yourself like your customers have a choice in service. Effective storytelling is an incredibly powerful differentiator in the water sector. Sponsor: ...2018-11-2629 min

Water In Real Life030: Tips on how to finish what you start and punch fear in the face with Jon Acuff Jon Acuff is the New York Times Bestselling author of six books including his most recent, Finish: Give Yourself the Gift of Done. For 20 years he’s worked for some of the biggest brands in the world to tell their story, including The Home Depot, Bose, and Staples. Most recently he’s spoken to hundreds of thousands of people across the country for companies such as Microsoft, Nissan, and Comedy Central. He’s also written for Time, the Harvard Business Review, Fast Company, Reader’s Digest, and MSNBC. Top Takeaways: “If you can...2018-11-1943 min

Water In Real Life029: How Collaboration is Solving the Global Water Crisis with Water.org Portfolio Manager, Khun Khunaraksa Khunapong “Khun” Khunaraksa is a Portfolio Manager at Water.org. Khun is focused on water utility financing programs in Cambodia, Indonesia, and the Philippines. His passion stems from his expert experience as a water engineer and that he is originally from this region. This is why Khun is proud to be a part of a team working diligently to achieve access to safe water and sanitation for all. He’s seen firsthand how access to safe water can change communities and empower people in Southeast Asia, inspiring him to help reach even more. Top...2018-11-1253 min

Water In Real Life028: Listening Tours—Is Your Member Org On Tour? Tia Lebherz is the Director of Outreach and Special Projects for California Water Efficiency Partnership. She has spent her career working with environmental and water non-profit and municipal organizations both in her home state of California and across the county including WaterNow Alliance, Imagine H2O and Food & Water Watch. Her experience and skills include organizing, advocacy, facilitation, coalition development, and strategic engagement. She also has extensive media and communications expertise. Tia graduated with honors from University of California, Santa Cruz with a B.A. in Environmental Studies and completed Green Corps, a c...2018-11-0556 min

Water In Real Life027: Water Nerds Guide to WEFTEC 2018 2018 was our first WEFTEC experience, however, it occurred the same week as Water Smart Innovations which we were speaking at. We had 36 hours to take in one of the largest conferences in North America. Throughout our careers, although we included wastewater in our education efforts, most of our time was spent on the drinking water side where the perception was that WEF and WEFTEC were only about wastewater. We’ve learned that WEF and WEFTEC are so much more and are truly representative of the One Water message and mindset. We met some amazing people, connected with ol...2018-10-2949 min

Water In Real LifeSarah Zink shares with the H2duO why emotional intelligence is so important for any organization that wants to innovate ideas and cultivate leaders. Sarah Zink is on a mission to teach people how to discover and use their ‘superpowers’ to be more productive, profitable and powerful. As a multi-dimensional businesswoman and a “multi-preneur” with a background in education, psychology, and community development, Sarah uses her education and experience to work with individuals, businesses, corporations and municipalities across the country to increase effective communication, develop emotional intelligence and escalate productivity. Sarah is an active consultant, coach and trainer, working with global clients such as Amway, Nexen Petroleum (Energy), Pearson Publishing, and Texas Instruments, as well as local companie...2018-10-221h 11

Water In Real Life025: The Science Behind Storytelling with Master Storyteller and Author Kendall Haven Kendall Haven is an internationally recognized Subject Matter Expert on the cognitive neuroscience of story and helped create the study of the Neuroscience of Story. A performing master storyteller, Haven has, for over 30 years, led the research effort for the National Storytelling Assn. and International Storytelling Center into effective story structure and into the process of story-based influence and persuasion and has been designated as a Distinguished Visiting Scholar at Stanford University. Haven’s two seminal works (Story Proof and Story Smart) have revolutionized our understanding of the neural and science aspects of ef...2018-10-151h 26

Water In Real LifeThe Value of Water Through the Lens of Adventure Christopher Wolff is a Hydrologist, Adventurer and Storyteller who is using his passion for the environment and his love for exploration to change the way we learn about this little blue planet we all call home. For over decade, Chris worked as a Hydrologist for organizations such as the U.S. Fish and Wildlife Service, New Mexico Environment Department, and County of San Diego. Seeing the need for a new way to communicate water and natural resource science, Chris founded Adventure Hydrology in 2018. Adventure Hydrology is a social media forward platform t...2018-10-081h 09

Water In Real LifePodcast piracy–a take over by the seadog, Travis Loop who interviews the H2duO Water In Real Life co-hosts, The H2duO, aka Stephanie Zavala and Arianne Shipley, have received many questions from listeners about who they are, their relationship and their business, Rogue Water. During a recording of the Water Nerd’s Guide to Happy Hour episode, their pod was pirated by none other than the scallywag, Travis Loop. Blimey!! As a podcast host himself, the privateer (pirates who are sponsored by the government #fitting) took over as captain and made the duo walk the plank aka answer his questions. Note: this was recorded during a live happy hour–we sugg...2018-09-1753 min

Water In Real LifeWater Nerd's Guide to Millennials Erin Ruszkowski is a sophomore at the University of Alabama studying environmental engineering and policy and Spanish. Beginning in 7th grade she attended summer programs through Duke University TIP (talent identification program) program which helps gifted students discover their abilities, explore new academic challenges, and celebrate their accomplishments. Erin is a self proclaimed water nerd and has loved water since she was seven years old when she began asking her aerospace engineering parents questions about water and the environment. Erin is a presidential and engineering leadership scholar and also a member of the Alpha Phi sorority at...2018-08-0632 min

Water In Real Life013: Talking leadership, communication and branding with Blue Drop’s Alan Heymann Alan Heymann is President of Blue Drop and the Chief Marketing Officer of DC Water. Blue Drop is the non profit arm of DC Water. Alan led the team that conceived, planned and launched Blue Drop in November 2016. At DC Water, Alan lead the utility’s effort to expand its revenue base by marketing products and services to new customers. Earlier in his career, Alan was a television reporter, producer and anchor in this native Illinois. He was previously Vice President of Communications for a large global advocacy organization and also served as Chief of External Affairs fo...2018-07-2355 min

Water In Real LifeWater Nerd's Guide to Storytelling Storytelling has become buzzword that is even permeating the water industry conferences. It can conjure up memories of having a story read to you at bedtime. This episode provides legit cognitive facts that back up the way the human mind is hardwired to respond to and retain information from stories. In their first installment of the Water Nerds Guide, the H2duO focus on the science behind storytelling. They’re going to discuss why we need to reframe the way we handle communication in the water industry, the science behind storytelling, and some things to ke...2018-07-1639 min

Water In Real Life010: Catalyst Mastermind Summit Recap w/ Rogue Water The H2duO recap the Catalyst Mastermind Summit in their first solo show. Stephanie and Arianne, co-founders of Rogue Water, their public communication consulting company, recently co-hosted Catalyst in San Antonio, TX. Over sixty people attended the inaugural non-traditional summit. This summit literally traveled from a hotel ballroom, to a rooftop bar, to a jazz lounge and ending at a desalination plant. Catalyst is a mastermind program for water educators and communicators. The goal is to empower water educators from across the state of Texas with the ABCs of water communication–assessment, branding, content, and str...2018-07-0253 min

Water In Real Life009: Catalyst Mastermind Speaker Series Dr. Rudi Thompson Dr. Ruthanne “Rudi” Thompson is a UNT Distinguished Teaching Professor, Director of the Science Education Research Laboratory, and Director of the Dallas Environmental Education Initiative (EEI). Rudi worked as a high school Biology teacher, created and taught an AP Environmental Science course and co-developed the Elm Fork Environmental Education Center on the Campus of the University of North Texas. All of these experiences culminated twelve years ago when the City of Dallas Water Conservation and Recycling divisions put out a Request for Proposals for the design, development, and implementation of an Environmental Education Initiative. UNT’s proposal was sel...2018-06-2737 min

Water In Real Life008: Catalyst Mastermind Speaker Series Lynne Christopher Lynne Christopher has been a youth educator in the San Antonio Water System’s (SAWS) Communications Department for ten years. Ms. Christopher coordinates school education programs for the company to include Impact, SAWS award-winning high school service learning program. Her duties in addition to coordinating Impact, include classroom presentations, conducting field trips, curriculum development, managing the SAWS mini-grant program and teacher training. Top Takeaways: Clearly defining your why, your mission, and your values are the first step to creating an organizational culture of impact. Only then can you move on to defining the core char...2018-06-2554 min

Water In Real Life007: Catalyst Mastermind Speaker Series Megan Yoo Schneider Megan is a bridge builder. Over the last 12 years, she has had the opportunity to work for a myriad of private sector consulting firms and for several public agencies. She has also served on several boards of directors, and she currently serves as the elected Director of Division 7 for the Municipal Water District of Orange County, in addition to her role as Policy Director to 5th District Supervisor Lisa Bartlett in Orange County. Megan has also served on dozens of committees for the Water Environment Federation (WEF), the California Water Environment Association (CWEA), and the...2018-06-2058 min

Water In Real Life006: Catalyst Mastermind Speaker Series Jennifer Henderson Jennifer Oliver Henderson is a marketing communication specialist with nearly 20 years of experience. Her professional achievements include “40 Under 40” awarded by the Fort Worth Business Press in 2008, Texas Wesleyan University’s Alumni Service Award in 2012, the Distinguished Alumni Award in 2014, Great Women of Texas in 2014, Top 20 Women to Watch in 2016 and alumni scholar of the Goldman Sachs 10,000 Small Businesses. She is also recipient of more than 100 local to international design and public relations awards. For fun, she runs Gallery 440, featuring a large collection of international modern art as well as local contemporary Texas artists. Jennifer conveys the in...2018-06-1743 min

Water In Real Life005: Catalyst Mastermind Speaker Series Ryan Beltrán Ryan Beltrán, founder of elequa and the Make Water program, is an award-winning filmmaker and innovator with unique experience connecting DIY water technology, student collaborators, and creative storytelling. His early film experience included interning for Oscar-winning director Michel Gondry on productions with Kanye West, White Stripes, Conan O’Brien, Daft Punk and more. Over the years Ryan has taken his ideas to the White House Water Summit, Flint Michigan, and impoverished communities in Colombia. So how does a filmmaker rubbing elbows with Kanye and Richard Linklater get involved in water? Sometimes you come across a s...2018-06-1337 min

Water In Real Life004: Catalyst Mastermind Speaker Series Duke Greenhill Duke Greenhill has nearly 20 years of success as a global marketer, a widely published thought leader, and an award-winning filmmaker and screenwriter. He has held senior positions at some of the world’s most respected agencies in Manhattan and Washington, DC, and he founded Greenhill+Partners, a Manhattan-based boutique consultancy specializing in brand storytelling and luxury brands. He has worked with some of the world’s most respected organizations, too, including Levi Strauss & Co. (Dockers), Chanel, Adidas, MasterCard, Red Bull, Tiffany & Co., Ritz-Carlton, Ameriprise Financial, L’Oreal, the Government of Monaco and more. As a widely...2018-06-1135 min

Water In Real Life003: Catalyst Mastermind Speaker Series Greg Wukasch Since 1998, Greg Wukasch has worked in the External Affairs Department with the San Antonio Water System, beginning as an Education Coordinator and now as the External Affairs Manager. Greg really considers himself more of a “story teller” putting together water stories for citizens across the city he loves. When not talking H2O, this self-professed water nerd also enjoys talking strategic planning and corporate culture. Greg and his team have developed impactful programs that have continued to create community between SAWS and the community it serves. These programs include the high school education program Impact. T...2018-06-0652 min

Water In Real Life002: Catalyst Mastermind Speaker Series Travis Loop Travis Loop is the Director of Communication and Public Outreach for the Water Environment Federation. Professionally, he has nearly 20 years of experience in media and communications. Travis is the host of the WEF Words On Water podcast. He previously served as Director of Communications for the Office of Water at the U.S. Environmental Protection Agency and as the speechwriter and a communications manager for the Governor of Hawaii. Aloha!! Travis also worked for eight years in the media as a newspaper reporter and editor in North Carolina; Washington, D.C.; and Hawaii. Three Key P...2018-06-0148 min

Water In Real Life001: Catalyst Mastermind Speaker Series Tom Ferguson Tom Ferguson is the Vice President of Programming for Imagine H2O, a nonprofit organization empowering people to deploy and develop innovation to solve water challenges globally. Imagine H2O’s accelerator program picks 12 startup companies for over 200 applications from 36 countries. The chosen accelerator companies receive customer validation, industry visibility, investor access and mentorship opportunities. Three Key Points: Communication is incredibly important to the vitality of the water industry in today’s environment. It’s ok to have fun with water. How a little bit of irreverence, showing you have personality and can have fun, c...2018-06-0132 min

Water In Real Life000: Introducing the Water In Real Life Podcast with The H2duO Hey everyone, we are Stephanie Zavala and Arianne Shipley aka the H2duO. Thank you for joining us for the very first episode of Water in Real Life. Every Monday, we’ll be releasing a new episode. Our content will shift between interviews with thought leaders from inside and outside of the water industry, to solo shows or rather, conversations between Arianne and I that will highlight a resource we feel will benefit you as you work to tell your story to your customers. Our first nine episodes will be interviews with the speakers from Ca...2018-06-0119 min