Shows
Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 91 - Paws, Priorities, and Pet Parents: Where the Pet Industry Is Headed in 2025In this episode, Carly and Sherry unpack what’s really shifting in the pet industry as we move through 2025.They cover:How Gen Z is changing the way we sell (and what they expect in return)The latest trends in pet nutrition—and what’s actually moving off shelvesWhy supplements aren’t a bonus anymore—they’re becoming a baselineThe luxury pet space is booming—are you cashing in?The cat is out of the bag: feline ownership is up, and they’re finally getting their retail momentPlus, the treat and toy slowdown: what’s happening and how to pivot
2025-08-2652 min
Tip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFluff, Lies, and Kibble Crumbs: Pet Nutrition Myths Exposed – Part 2Grab your bowl of kibble (or better yet, some fresh food), because Sherry and Carly are back to bust more myths in part two of our deep-dive into what’s really in your pet’s dish. This week, they’re calling out the fluff around breed-specific foods, unraveling the truth about senior dog diets, and clearing up confusion around kidney disease and grain-free trends.
Spoiler alert: It’s not all about what’s on the front of the bag. The duo breaks down why variety isn’t just the spice of life—it’s essential for your...
2025-05-2944 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 78 - Sizing Up Supplements with Krysta FoxThis week we are joined by special guest Krysta Fox, holistic certified Vet Tech. We are chatting about all things supplements from selecting high-quality supplements, what supplements support specific pet needs, how to help your employees with training and knowledge about supplements, supplement industry standards and red flags, and so much more. Meet KrystaKrysta began her pet industry career at a small feed store in her hometown, and since then has taken on various roles within the pet industry from sales to manufacturing, formulation, and marketing. Krysta is a seasoned veterinary t...
2025-05-2740 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsPawfee Talk with the Two Crazy Cat Ladies - Keeping Cats Healthy the Crazy (Good) Way🐾 From Kibble to Catitude: Real Talk with the Two Crazy Cat Ladies 🐱☕
In this Pawfee Talk episode, we’re cozying up with the amazing Jae and Adrienne—aka The Two Crazy Cat Ladies—to chat all things natural health, nutrition, and feline wellness.
From busting myths about cats being “low maintenance” to tackling litter box drama, food transitions, enrichment, and stress, we’re covering everything you really need to know to help your kitty thrive.
We’re also talking:
How to pick better food (and why cats don’...
2025-05-2259 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsScratch That Itch: A Holistic Chat with Wigglebutt's MeganIn this episode, Carly and Sherry sit down with holistic pet pro Megan Stoll for a real-talk about the root causes of skin issues—because it’s not just about the itch.
They dive into the gut-skin connection, how diet, detox, and environmental triggers play a huge role, and why things like CBD, colloidal silver, and probiotics can be game-changers.
You’ll also hear about:
🌱 Why titer testing matters
🚫 Ingredients to ditch for better skin health
🔥 How to spot (and prevent) hotspot flare-ups
🐾 Myths a...
2025-05-1544 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsSnips, Snouts & Straight Talk: What Groomers Wish Pet Parents KnewIn this episode, Carly and Sherry roll up their sleeves and dive into the often-messy, always-important world of pet grooming with industry expert Joe Zuccarello.
From the tangled topic of mats to the mysteries of anal glands (yep, we went there), Joe brings decades of experience to the mic—breaking down what every pet parent really needs to know before their pup hits the grooming table.
What you'll learn:
How grooming impacts your pet’s mental health
Why understanding your pet's behavior is key to a stress-free grooming experience
The grooming...
2025-05-0851 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsThe Root of It All: Healing Pets Naturally with Adored BeastIn this episode, Carly and Sherry sit down with Julie Anne Lee, founder of Adored Beast and a true trailblazer in holistic pet care. From her journey into homeopathy to her groundbreaking work in gut health, Julie Anne shares powerful insights every pet parent needs to hear.
We’re talking about:
Why homeopathy and holistic care work differently (and often more deeply) than conventional meds
The truth about prebiotics, probiotics, and why species-specific strains matter
How gut health connects to immune issues, behavior, chronic conditions—and more
Plus, Julie Anne cle...
2025-05-011h 04Tip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFluff, Lies & Kibble Crumbs: Pet Nutrition Myths ExposedIn this episode, Sherry and Carly serve up some serious truth bites as they dive into the most common (and misleading) pet nutrition myths that just won’t quit. From the belief that kibble cleans teeth to the controversy around raw diets and prescription foods, they’re breaking it all down with science-backed facts and no fluff—well, maybe just a little.Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informatio...
2025-04-2437 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsStones & Crystals are not GemsUrinary issues in pets can be painful, frustrating, and downright confusing—so let’s break it down! In this episode, Carly dives into the key differences between urinary crystals and stones, why cats are especially prone, and how diet and hydration play a massive role in prevention.She also shares Indy the Yorkie’s transformation, proving that a raw diet can be a game-changer for urinary health. Plus, we’re covering practical tips to prevent and manage stones, from better food choices to vet check-ups and natural support.🎧 Hit play to lea...
2025-04-1733 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFrom Panic to Prepared: First Aid Every Pet Parent Should LearnIn this episode of Tip the Dish, Sherry sits down with Arden Moore—aka “America’s Pet Health and Safety Coach”—to talk all things pet first aid. From how to respond if your pet is choking, to staying calm in a crisis, Arden shares practical, life-saving tips that every pet parent should know.You’ll learn what to keep in a pet first aid kit, why CPR training is so important, and how to stabilize your pet if they’re injured before you can get to the vet. Arden’s approach blends real-world advice with a calm, confident mindset—something we...
2025-04-1031 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsWhen East Meets Pet: Healing Beyond the Exam RoomWhat if the key to your pet’s health wasn’t just at the vet’s office but also in nature? This week, Sherry and Carly sit down with holistic veterinarian Dr. Barrie Sands to explore the powerful world of Eastern medicine for pets. From acupuncture and herbal remedies to the fascinating principles of food energetics, Dr. Sands breaks down how ancient wisdom meets modern pet care.In this episode, we’ll dive into:🐾 The differences between Eastern and Western veterinary medicine🌿 How herbs and acupuncture support healing and overall wellness
2025-04-0349 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 70 - Spring Break Y'all! See You in the Fall!Sherry and Carly are taking a much-needed spring break, but before they go, they’re reflecting on the wild ride that’s been The Pet Shop Girls Podcast! 🚀In this episode, we’re reminiscing about our favorite guests, the lessons we’ve learned, and how this podcast has evolved over the past year and a half. We’re also getting real about the challenges of juggling business and podcasting—because let’s be honest, it’s no walk in the (dog) park! 🐶Plus, we’re giving you a sneak peek at what’s coming in...
2025-04-0123 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsThe Pancreas Predicament: When Your Dog’s Gut Throws a TantrumPancreatitis is scary, but knowing the signs and how to manage it naturally can make all the difference. In this episode, Carly and Sherry share personal experiences and expert insights on spotting early symptoms, diet do’s & don’ts, and holistic ways to support your dog’s recovery.From low-fat diets to natural anti-inflammatory solutions, we’re giving you practical tips to help your pup feel better—without unnecessary meds.🎧 Hit play and take control of your dog’s health today! 🐶💙Get Carly's bookCanada: h...
2025-03-2737 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 69 - Your Guide to Ethical Breeders and Reputable Rescues"Where should I get a dog?" If you work in the pet industry, you’ve heard this question more times than you can count. And let’s be honest—it’s not always a simple answer!In this episode, Sherry and special guest Verjean break it all down:🐾 Ethical breeders vs. puppy mills – How to spot the difference🐾 What makes a breeder "responsible"? – Health testing, socialization, and transparency matter!🐾 Reputable rescues 101 – Not all rescues are created equal🐾 The doodle debate – What pet pros need to know about designer breeds...
2025-03-2537 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFlea the Scene: Ditch Toxic Tick Treatments for Good!It’s that time of year again—fleas and ticks are out in full force! In this episode, Carly and Sherry break down why chemical treatments aren’t the only option (and why they might be doing more harm than good).We’re covering: The scary side of conventional flea & tick meds—what pet parents need to know. How diet plays a huge role in pest resistance (yes, what you feed matters!). The best natural repellents—from essential oils to powerhouse supplements. Simple, effective ways to keep fleas & ticks away—withou...
2025-03-2035 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 68 - 🎙️ Riding the Waves of Change – A Pet Entrepreneur’s Reality CheckIt’s just Carly on the mic for this one, and she’s getting real about what it’s like to run a pet business in the middle of change. If you’ve ever felt the pressure of training new staff, managing a small team, or just trying to keep it all together, this episode is for you. How to keep your team (and yourself) sane during transitions Why clear communication is the secret sauce to smooth operations Tech tools that actually make life easier (not harder!) The truth about t...
2025-03-1837 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsShroom Boom: The Superfood Your Pet Needs with Angela ArdolinoIn this episode of Tip the Dish, we’re diving deep into the power of mushrooms and adaptogens for pets with the incredible Angela Ardolino! If you’ve ever wondered how mushrooms can boost your pet’s immune system, fight inflammation, and even support longevity, this one’s for you.We’re talking about: How mushrooms work with the endocannabinoid system to keep your pet balanced. What makes an adaptogen an adaptogen (and why they’re game-changers for pet health!). Why early intervention with natural remedies matters—and how to start now. ...
2025-03-1348 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 67 - Paws, Click, Convert: Email Marketing Tips for Pet Pros📩 Email is NOT Dead – Why Pet Pros Need to Hit Send!If you think email marketing is old news, think again! In this episode, we’re proving that email is one of the most powerful tools in your pet biz toolkit. 🐾💻Sherry and Carly are breaking down exactly how consistent email marketing can drive serious sales—yep, we’ve seen it firsthand! We’re sharing:📩 How to build an email list that actually works (hint: start at checkout!)📩 Lead magnets that attract customers & keep them eng...
2025-03-1143 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey Pets🐾 Pawfee Talk: The Scoop on Supplements ☕🐶💊Welcome to Pawfee Talk, a brand-new segment where we keep things real—like you’re just hanging out with us over coffee, talking all things pet health.Today, Sherry and Carly sit down with pet health experts Angela Lavelle and Krysta Fox for an unfiltered chat about pet supplements—what actually works, what’s just hype, and how to tell the difference.We’re breaking down omega-3s, CBD, colloidal silver, and other powerhouse supplements while exposing hidden toxins, sneaky marketing tricks, and the struggles of navigating prescription diets....
2025-03-061h 02Tip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsThe Dirty Secrets of Pet Food: What They Don’t Want You to Know🐾 The Dirty Secrets of Pet Food – What They Don’t Want You to Know! 🛑🍖Think the pet food industry has your pet’s best interest at heart? Think again. Susan Thixton, founder of Truth About Pet Food, is here to pull back the curtain on the shocking truths hiding in your pet’s bowl. From misleading labels and sneaky marketing tricks to regulatory loopholes that protect big pet food over your pet’s health, we’re exposing it all.🚨 Why You NEED to Hear This Episode:🔹 Pet food recalls—what brands do...
2025-02-2758 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsTooth or Dare: Why Your Pet’s Dental Health MattersIt’s Pet Dental Month, and Sherry & Carly are here to dish out the truth about keeping your pet’s teeth healthy! In this episode, they bust common myths—like the idea that kibble cleans teeth (spoiler: it doesn’t!)—and dive into the best ways to prevent dental disease before it starts.You’ll learn:✅ Why proper chewing is essential for dental health✅ The dangers of rawhide (and better alternatives!)✅ How raw meaty bones can naturally clean teeth 🦴✅ The truth about dental products & water additives✅ When professiona...
2025-02-2038 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 64 - Fur-ever Fans: How to Keep Customers Coming BackIn this episode of Pet Shop Girls, Carly and Sherry dive into smart strategies to keep customers coming back for more! They chat about the power of unforgettable in-store experiences, understanding shopper behavior, and how your most loyal customers can be the key to boosting profitability.Most importantly, Carly and Sherry reveal how going the extra mile to surprise and delight your customers can turn one-time shoppers into lifelong fans. Tune in for actionable tips that will help your pet business thrive! 🎧🐾Connect with the Pet Shop Girls!Find...
2025-02-1847 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFrom Overwhelmed to Empowered: Dog Training Tips for Pet ParentsGot a new pup and wondering how to set them up for success? In this episode Sherry and Carly chat with dog training expert Verjean Lundenschloss about all things dog training! From tackling jumping and teaching clear commands to the magic of early imprinting and socialization with puppies, they break down what every pet parent needs to know. Plus, they bust common training myths (goodbye, dominance theory!) and share tips on finding the right trainer. If you want a well-behaved pup and a stronger bond, this episode is a must-listen!Connect with Verjean Lunenschloss:
2025-02-1350 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsYou Asked, We Answered: Disher Questions Solved!Wow, Dishers, you really brought the heat with your questions this episode! From keeping pups cozy in the cold to tackling tricky allergies, we're dishing out all the tips to keep your furry friends happy and healthy. Key Takeaways:
Brr-illiant advice on when to bundle up Fido (and when to let him tough it out)
The scoop on supplements that can soothe seasonal sniffles
How to transition a kibble-loving pup to a raw diet without a ruckus
The shocking truth about pet food regulation (or lack thereof) in Canada 🇨🇦
Stretching your budget to feed y...
2025-02-0650 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsThe Enrichment Equation - Unlock HappinessIn this episode, we are dishing on all the ways we can keep our furry guys mentally stimulated and engaged - from homemade snuffle mats to interactive training sessions. We discuss how mental exercise is actually more tiring for dogs than physical activity, and share some of our favorite enrichment toys and DIY projects. And a bonus: enrichment strengthens the bond between pets and their humans. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended fo...
2025-01-3043 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsFurry Little Thang Let Me Light Your Candle - Keeping Your Home Safe & Smelling GreatGrab your nose plugs, Dishers, because today we're joined by the dynamic duo of David and Kelly from One for All Pet House Candles, and we're sniffing out the hidden dangers lurking in our homes. In this episode, we're sharing our top tips to keep the furry guys safe and our spaces smelling divine. From toxic candles to sneaky air fresheners, this episode is the cat's meow for creating a healthy, happy home environment. Paws up if you're ready to make your home a safe haven for your pets!https://www.onefurallpets.com/
2025-01-2350 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsHolistic Healing with Dr. Marlene Siegel: Exploring Ozone Therapy for PetsDr. Marlene Siegel is back on the podcast this week to talk all about ozone therapy. This conversation is going to blow your mind - ozone has SO many benefits, and Dr. Siegel is sharing her expertise and some actual use cases with pets she's seen and treated with ozone. Connect with Dr. Siegel:https://drmarlenesiegel.com/Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informational pu...
2025-01-1644 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsNew Year New TreatsIn this episode, we're dishing the scoop on healthy and delicious pet treats for the new year. Say goodbye to sketchy bacon strips and hello to single-ingredient goodies that'll have your furry friends wagging their tails. Join us as we uncover the secrets to keeping your pets' tummies and teeth in tip-top shape.Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment.
2025-01-0940 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsLive Q&A 2 from TikTokImagine sitting down with us and getting to ask us literally anything about feeding your pets! We went live on TikTok recently for TWO HOURS so that you all could do just that, and now we're sharing all the questions and answers right here on the podcast. Today, we're sharing part 2 from our TikTok Live Q&A. In this episode we're answering questions around topics like:
Protein and Food Energetics for Dogs
Alternatives to Royal Canin Diet for Urinary Health
Raw Diet and Anal Gland Issues
Criticism of Rachel Ray's Pet Food
Homemade Dog Food...
2025-01-0243 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsThe ABCs of CBD for DogsIn today's episode, we have the pleasure of chatting with the one and only Angela Ardolino, a leading educator and advocate for natural pet care. Angela shares her personal journey with discovering the power of cannabis and the endocannabinoid system - a total game-changer! We are talking all about the importance of full-spectrum CBD, the myths around THC, and how to create the ultimate adaptogenic arsenal for our furry friends.Connect with Angela & learn more:https://cbddoghealth.com/https://angelaardolino.com/Connect with the Pet...
2024-12-2653 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsWhole Food Wholesomeness with Maria RingoWe're thrilled to welcome the one and only Maria Ringo, co-founder of the innovative pet food company Carna4. This trailblazer has been shaking up the industry for over 35 years, creating raw food diets back in the 80s and now crafting a game-changing air-dried, synthetic-free kibble alternative. Maria's passion for whole food nutrition and her "no-nonsense" approach have us hooked - we can't wait to share the fascinating story behind Carna4 and why this "paw-some" brand is a must-try for any pet parent. Grab a bowl, dishers, because this episode is sure to leave you hungry for more!
2024-12-1954 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsHow to Avoid Bad Pet Food BrandsThis week, we are dishing the dirt on the pet food industry. We're uncovering the deceptive marketing tactics used to sell subpar kibble, and arming you with the tips and tools to spot a quality brand. From reading between the lines on ingredient lists to understanding the importance of transparency, we're here to help you navigate the pet food minefield and make the best choices for your furry friends. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended fo...
2024-12-1239 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 54 - The Value of Staff Feeding Programs for BrandsIn today's episode, we dive into the world of staff feeding programs - the secret sauce that can turn your employees into brand ambassadors and boost your sales. We're spilling all the juicy details, from how to set up a seamless redemption process to keeping those pesky freeloaders in check. Grab a snack (or a free bag of pet food, if you're lucky) and get ready for some serious pet retail magic. It's time to make your staff as passionate about those products as you are!Connect with the Pet Shop Girls!...
2024-12-1035 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsChristmas Safety TipsIn this episode, we're sharing our top tips to keep our furry friends safe and happy during the busy holiday season. We discuss the dangers of certain human foods like chocolate, xylitol, and cooked bones, and recommend safer alternatives to share with our pets. We also cover how to pet-proof your home and decorations, create a calming environment, and what to consider when boarding your pets. Plus, we dive deep into the risks of rawhide chews and suggest healthier options. Whether you're hosting a big party or traveling with your pet, we've got you covered with practical advice to...
2024-12-0546 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 53 - Paws, Connect, Thrive: Networking Secrets for Pet Store OwnersHey Pet Pros - Sherry here, taking over the mic. In this episode, I'm diving into the transformative power of networking and why it's a game-changer for pet business owners. I share my personal journey from avoiding networking events to embracing them as opportunities for growth.I share actionable tips for making authentic connections, and explain how to overcome the fear of putting yourself out there. Whether you're a networking newbie or looking to sharpen your skills, this episode is packed with practical advice to help you open doors, identify, and act on opportunities.
2024-12-0316 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsTime Travel Back to Vet School with Dr. Marlene SiegelWe're thrilled to welcome pioneering veterinarian Dr. Marlene Siegel to the show today! Dr. Siegel shares her incredible journey into integrative pet care, starting with her experience saving her beloved horse Lily. She takes us back to her time in vet school, explaining how the traditional curriculum overlooked holistic, root-cause approaches in favor of symptom management. We dive into the challenges of the pet food industry's influence on veterinary practices, and Dr. Siegel offers empowering advice for pet parents looking to advocate for your animals' health. From balancing raw diets to understanding detoxification, Dr. Siegel provides a wealth of...
2024-11-2848 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 52 - Pet Shop Girls Rewind - Celebrating Some of Our Favorite HighlightsWe're celebrating a big milestone - one whole year of the Pet Shop Girls podcast! Join us as we take a trip down memory lane, sharing our favorite tips and insights from the past 52 episodes. Whether you're a long-time listener or brand new to the show, this special anniversary episode is packed with can't-miss advice to take your pet business to the next level. Grab a seat and get ready for a crash course in pet retail gold!Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirls
2024-11-2648 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsShop Small, Benefit Big: Why Local Pet Stores Matter for Your PetsIn this episode, we're diving into why supporting your local independent pet store is so important, especially during the busy holiday shopping season. Consumer shopping habits have shifted dramatically since 2019, with online shopping doubling. However, we think pet parents like you will find there are many great reasons to visit your neighborhood pet shop.Don't miss our tips for making the most of your next visit to an independent pet store - from building a relationship with the staff to discovering new, must-have products for your furry friend.Connect...
2024-11-2139 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 51 - Proven Formula for Short Form VideosHey Pet Pros, Carly here! I'm flying solo this week to share some insights on a topic that's been a game-changer for my business: short-form video content. As the self-proclaimed "TikTok Princess" of the pet industry, I'm excited to dive into the proven formula I use to create videos that stop the scroll and keep my audience engaged. Whether you're a seasoned social media pro or just dipping your toes in, you're going to walk away with actionable tips to level up your video game and reach more pet parents than ever before. So grab a pen and paper...
2024-11-1939 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsLive Q&A 1 from TikTokImagine sitting down with us and getting to ask us literally anything about feeding your pets! We went live on TikTok recently for TWO HOURS so that you all could do just that, and now we're sharing all the questions and answers right here on the podcast. Today, we're sharing part 1 from our TikTok Live Q&A. In this episode we're answering questions around topics like:
Feeding kittens and puppies
Recommendations for raw food products & brands
Addressing specific health issues and dietary needs like portal vein issues or pancreatitis
Importance of finding a vet who a...
2024-11-141h 00Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 50 - The Successful Mindset of a Retailer Over the HolidaysWe are thrilled to welcome back the one and only Bob Negan, co-founder of WhizBang Retail Training, for our 50th episode! As independent pet pros gearing up for the busy holiday season, we couldn't think of a better expert to have on. In this episode, Bob shares his wealth of experience, offering invaluable tips on staying focused, managing stress, and engaging our teams. He even provides a roadmap for navigating the holiday hustle with positivity and purpose. Get the Retail Money Machine course from Retail Brilliance FOR FREE using promo code...
2024-11-1256 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsHoly Dehydration, Batman!In this episode, we're dishing all about the hydrating superstars - bone broth, goat milk, and kefir! These powerhouse liquids pack a nutritional punch and can work wonders for your pet's health. Tune in as we share our top tips for incorporating these hydrating heroes into your furry friend's diet.Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment. Always con...
2024-11-0736 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 49 - When Good Promos Go BadWhat happens when good promos go bad? In this episode, we're sharing our biggest tips for running smooth and profitable sales and promotions at your store. We have learned some hard lessons and we hope by sharing them here, you can learn from us without having to make those same mistakes yourself! Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com...
2024-11-0539 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsWhat's Up Dogtor? Uncovering the Myths of Rx FoodIn this episode, we're pulling back the curtain on the prescription food aspect of the pet industry. Has your dogtor recommended prescription food? Find out why, what their motivations are, and why prescription food isn't always the one-size-fits-all (or any!) solution that the big pet food companies want you to think it is. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment.
2024-10-3144 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 48 - Creating with CanvaBuckle up, pet pros, because we are about to take you on a wild ride through the world of Canva - the design tool that's about to change the game for your business. Whether you're a seasoned Canva wizard or you're still using outdated programs like Microsoft Publisher (yikes!), you're not going to want to miss the game-changing tips, tricks, and features we're spilling. Trust us, after this episode, you'll be creating jaw-dropping visuals that'll have your customers begging for more.Connect with the Pet Shop Girls!Find us everywhere: https://linktr...
2024-10-2943 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsIntimidated by Raw Food? Not Anymore!This week, meet special guest Brad from Steve's Real Food to dive deep into the benefits of raw feeding for pets. In this episode, we explore the history behind raw diets, why they are considered optimal for dogs and cats, and how the comprehensive raw feeding training tool, Learn About Raw, empowers pet parents to transition to a more natural diet for their furry companions.We are breaking down:
The difference even a small amount of raw food can make - providing significant health benefits for pets, such as smaller stools, improved digestion...
2024-10-2439 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 47 - Reach for the Sales Goals - Setting & Achieving Sales TargetsIn this episode, we discuss the importance of setting clear sales goals and tracking key performance indicators (KPIs) to measure the success of your pet business. We share our own experiences with using detailed spreadsheets and visual tracking systems to stay on top of daily, monthly, and annual sales targets, and break down the value of sharing this data with your team to keep them motivated and engaged.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):
2024-10-2235 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsMetal Mayhem: Breaking Down Heavy Metal Toxins in Pets with Chelsea KentThis time, we sit down with Chelsea Kent, a pet health expert, to discuss the dangers of heavy metal toxicity in our furry friends. Chelsea shares how the Parsley Pet test can help identify metal buildup and nutrient deficiencies, allowing us to get to the root of our pets' health issues.Get $25 off your Parsley Pet Test:https://parsleypet.com/Use code TIPTHEDISHConnect with the Pet Shop Girls:https://tipthedish.com/The content shared...
2024-10-1737 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 46 - Finding & Fostering Your Rockstar TeamThis episode of the Pet Shop Girls is all about hiring and retaining excellent employees in your independent pet business. We're sharing our top strategies to find and foster 'rock star teams,' from Carly's unique open house hiring format to cultivating a positive workplace culture. We know what you're thinking - and trust us, we have included a bunch of low and no-cost ideas to help you retain top talent.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly...
2024-10-1539 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsHow to Read a Pet Food LabelWe're dishing out the scoop on how to read pet food labels like pros! From decoding those tricky ingredient lists to spotting sneaky marketing tactics, we're arming you with the knowledge to make the best choices for your furry friends. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is intended for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult with a qualified hol...
2024-10-1040 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 45 - Employee Exit Stage LeftWhen a key employee leaves suddenly, it can be a stressful and disruptive situation for a small business. In this episode, we discuss strategies for handling sudden employee departures, including having a backup plan, communicating with the team, and even considering exit interviews to learn from the experience. We're sharing our own stories and advice to help pet pros navigate this common challenge and come out stronger on the other side.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly...
2024-10-0831 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsHow You Should Never Store Your KibbleIn this episode, we bust some common myths about pet food storage and reveal the science behind why your furry friend's diet is even more important than you realized. You'll learn surprising new facts that may change your habits for the better. Tune in to get the real dish from us on keeping Spot and Fluffy at their best without stressing your wallet or schedule. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the Dish is...
2024-10-0332 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsTo Grain or Not to Grain...Is That the Question?In this episode, we dive deeper into the great grain debate and sort through the confusion surrounding pet nutrition. Tune in as we explore the influence of big pet food on veterinary education and examine recent studies disproving long-held myths. We also share tips on gradually transitioning finicky eaters to healthier diets and encourage you to tell us your tales of transforming Fido's or Fluffy's life through improved nutrition. Connect with the Pet Shop Girls:https://tipthedish.com/The content shared on Tip the D...
2024-10-0339 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsWhat's the Best Food for Your Dog?In the first ever episode of Tip The Dish, we are introducing the complex topic of pet nutrition by sharing our pet food quality ladder. Tune in as we outline the various options available and where they fall on the processing spectrum. We'll also discuss the benefits of raw feeding and premium wet foods. Don't miss our tips on reading labels and balancing homemade diets. Our goal is to empower you to make informed choices for thriving furry families.Connect with the Pet Shop Girls:https://tipthedish.com/
2024-10-0339 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 44 - Top 10 things you should know if you're new to retailIn this episode, we're sharing our top 10 tips (plus a bonus tip!) for running your independent pet store. We created this list especially with newbies in mind, but even if you have been around for awhile, we think there might be a tip or two in here that you can use - because even we learned from each other while recording this episode! Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):...
2024-10-0143 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 43 - Based on a True Story: Super Scaling with Nancy GuinnWe are thrilled to introduce you to Nancy and Chris Guinn, the dynamic duo behind the successful pet retail chain Dog Krazy. In this episode, they share their incredible story of growing from a single store to 8 locations across Virginia, and their plans to expand even further through franchising. We know you will be inspired by their passion for enhancing the lives of dogs and their unwavering commitment to providing exceptional customer service and education. Their insights about maintaining consistency, developing strong teams, and navigating the challenges of multi-location growth will be invaluable for any pet pro looking to...
2024-09-2441 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 42 - When Good Deeds Go Bad: Your Guide to Partnering with Rescue and Charity eventsWhen it comes to partnering with rescues and charities, it's easy for indie pet pros to find themselves making some of the same common mistakes. In this episode, we're sharing how to set clear boundaries and expectations to ensure that these collaborations are mutually beneficial. From vetting potential partners, creating partnership agreements, to offering creative donation options, we're sharing our own experiences navigating the challenges of "when good deeds go bad" to help you build successful community partnerships.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirls
2024-09-1732 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 41 - Unfriendly CX - If Your Policies Are Unfriendly, You're Losing CustomersThis week, we're discussing the importance of having customer-friendly policies. From our own personal experiences with unfriendly policies like credit card surcharges, restrictive returns, and hidden fees, to the value of transparent communication, flexible payment options, and an overall positive shopping experience to build customer loyalty, we hope this episode encourages you to eliminate any unfriendly policies and focus on creating a welcoming environment for your customers.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House...
2024-09-1034 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 40 - Christmas PrepIt's Christmas in September! Actually, we just wanted to take this opportunity to remind you that the holiday season is coming fast and it's time to prepare your promotions and marketing plans. Here are some of the ideas we cover in more detail in this episode:
Plan and buy Christmas merchandise early - or at least as early as you still can!
Implement holiday sales and promotions, such as:
VIP holiday party with 20% off Christmas merchandise
"Stocking stuffer" event with 20% off small items
"Ugly sweater day" promotion
"Grinch hair, don't care" sale
Host...
2024-09-0330 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 39 - Level Up Your Advertising GameReady to level up your advertising and promotions? This week, the Pet Shop Girls are sharing their real-world experiences - both successes and failures - when it comes to advertising tactics (including TV commercials, social media, SEO, and more). Listen in for actionable advice on affordable, effective ways to attract new customers and keep your business top-of-mind, even during slow periods.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutique
2024-08-2733 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 38 - SUPERZOO RecapThis week, we're sharing an episode we recorded LIVE at SUPERZOO at the Pet Product News booth. Were you at SUPERZOO? If not, this episode is your behind-the-scenes look at all the chaos and fun to be had there. We are so glad we got a chance to meet so many of you, and if you weren't there this year, we really hope to see you at a pet industry trade show soon!Introducing our NEW podcast - for pet parents!https://linktr.ee/tipthedishConnect with...
2024-08-2036 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 37 - Developing Stars Providing the Right Tools - Angela LaVelle Join us for the grand finale of our Legendary Leadership series! In this last episode, we sit down with Angela LaVelle, the visionary behind Retail.pet, the leading online training platform for Pet Retail Associates. Angela will share her expert insights on nurturing and developing your team effectively. From identifying team members' development needs to creating individualized growth plans and celebrating their successes, Angela covers it all.Learn how to assess strengths and areas for improvement, set collaborative goals, provide essential resources, and track progress to ensure your team no...
2024-08-1341 minTip the Dish: Dishing Tips on Natural Pet Care and Nutrition from Retail.Pet, Hosted by The Pet Shop Girls Carly Patryluk of House of Paws and Sherry Redwine of Odyssey PetsWelcome to Tip the DishIf you're a pet parent who wants only the best for your pets, this podcast is for you. Tip the Dish dives deep into pet nutrition and holistic pet care. Plus, we have amazing interviews with pet industry experts sharing their secrets to keep your pets as happy and healthy as possible, just like Mother Nature intended. You can expect tons of tips to fill your dish and loads of valuable info to keep your pet healthy you won't find anywhere else. So if you're ready to spoil your pets with the best nutrition, enrichment and more, and enjoy fan...
2024-08-1305 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 36 - Having Coaching Conversations - Tammy BondIn the third episode of our Legendary Leadership Series, we are joined by guest Tammy Bond. Today, we are talking about the differences between coaching and traditional, 'old-school' style management and how it can benefit our teams. From active listening, to asking good questions, and so much more, Tammy has so much to share from her coaching certification background to revolutionize pet business team management. Connect with Tammy:https://www.bondgroupenterprises.com/#LinkedIn https://www.linkedin.com/in/tammyjbond?utm_source=share&utm_campaign=share_via&utm_content=p...
2024-08-0646 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 35 - Building Loyalty Among Your Team - Jennifer LymerThis week we are back with part 2 of our Legendary Leadership Series. Today's guest is Jennifer Lymer, and we are talking all about building loyalty among your team. When we combine trust and safety with good culture, leadership, and recognition opportunities, we can build remarkably loyal teams. Connect with Jennifer:https://www.linkedin.com/in/jenn-lymer-18289bb?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appConnect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirls...
2024-07-3039 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 34 - Addressing Performance - Richard PhillipsOver the next few weeks, we are excited to introduce our first mini-series of the Pet Shop Girls Podcast, all about Legendary Leadership. In this first episode of the Legendary Leadership Series, Richard Phillips joins us to talk about performance reviews and evaluations, leadership styles, and employee engagement. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com...
2024-07-2343 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 33 - SUPERZOO Survival GuideIt's almost time for SUPERZOO, and we want to help you be prepared to make the most out of this incredible show. This week, we are sharing all kinds of tips including where to stay, using the app, navigating all the vendors without getting overwhelmed, what to pack and what to wear, and so much more. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok...
2024-07-1639 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 32 - Holistic Healing with Lisa TullyOur guest this week is Lisa Tully, and we are talking all about holistic healing for pets and their parents. From animal communication methods, to oils and herbs, to mental, emotional, and spiritual aspects of healing, we are covering so much ground today. Connect with Lisa:https://animalhealing.ie/https://www.instagram.com/animalhealinglisatully/https://ausflowers.com.au - Grief resource mentioned in the episodehttps://linktr.ee/animalhealinglisatullyConnect with the Pet Shop Girls!Find us everywhere: https...
2024-07-0934 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 31 - Work Smarter Not Harder Leveraging AI with JoshYou've heard us talk about how much we love ChatGPT and leveraging AI in our businesses in previous episodes, and we are so excited to dig deeper into these topics in today's episode. Alongside our guest, we are sharing insights about leveraging various AI tools (including ChatGPT) to streamline administrative tasks, generate ideas, and optimize time efficiency. Our guest this week is Josh Stewart-Van Dusen, CEO of Tandem X Visuals and Instant Media Hub. Both of these companies are cutting-edge and leading the charge when it comes to leveraging tech and AI for visual...
2024-07-0246 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 30 - 30 Events in 30 Minutes🎉🐾 Celebrate with us as we hit a milestone! 🐾🎉 Join Sherry and Carly on the Pet Shop Girls podcast this coming Tuesday for their special 30th episode! They're going big with "30 Events in 30 Minutes" — packed with creative and inspiring event ideas for every Pet Pro. From fun community gatherings to unique in-store promotions, they've got something for everyone. And because they love to overdeliver, they've thrown in a few extra ideas just for you! Yes, they might have run a tad over 30 minutes, but trust us, every minute is pure gold!
2024-06-2551 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 29 - Honing Your Pet SuccessReady for the secret to success in the pet industry? The reality is, success looks different for everyone. The best way to measure success is through your own growth. In this episode, we are breaking down how to track metrics, learn from setbacks, and maintain a positive outlook. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com...
2024-06-1841 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 28 - Capturing Your Customer's HeartFirst, meet our special guest this week Blake Jackson from Rogue Pet Science. We met at Global Pet Expo and he won an interview during our podcast launch party! He's sharing about what sets Rogue Pet Science apart.Then, join us for this week's conversation about how to create the best possible customer experience in your store. We're sharing our favorite tips for building rapport and sharing information with customers, going above and beyond through personalized experiences and follow-up, policies including returns and product guarantees, and so much more....
2024-06-1146 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 27 - The Art of NegotiationToday's episode is all about strategies and tactics for negotiating with vendors, including creating well-documented proposals, taking control, asking good questions, and understanding the brand. The most important aspects of negotiation, in our opinion, are mutual understanding, clear communication, and standing firm. We're also sharing tips about driving sales, optimizing a visually appealing shopping experience, and more. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www...
2024-06-0434 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 26 - Raving Reviews & Relevant ResponsesResponding to reviews is crucial for maintaining a positive reputation. In today's episode, we are sharing all our best tips and best practices for acknowledging both positive and negative reviews, addressing concerns in a professional manner, and using reviews as an opportunity to improve business practices. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com/houseofpawsboutique
2024-05-2838 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 25 - Live Podcast Party from Connect, Canada's Pet ExpoThis week we are bringing our podcast listeners along for an episode we recorded LIVE at Canada's Pet Expo, Connect! You'll hear from some of the cool people we met at the show, some of our favorite industry friends, all about the products we loved the most at the show, and so much more.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutique
2024-05-2139 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 24 - Behind the Mic: Content Strategy You Didn't Know You NeededEveryone talks about video, but have you made a plan to capitalize on audio-only content? If you haven't thought about how to include audio content in your marketing strategy, today's episode is one you won't want to miss.Our guest is Sarah Heeter, CEO & founder of Podfox Media, a podcast production and strategic consultation company. Sarah and her team also edit and produce our podcast! Connect with Sarah & Podfox Media:https://www.podfoxmedia.com/https://www.instagram.com/sarahkheeterFREE 90-minute launch strategy...
2024-05-1443 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 23 - Executing Exceptional EventsPlanning events for your retail store can be overwhelming, but they are super valuable. When you do it right, events can help you build community and create raving fans. In this week's episode, we are breaking down the ins and outs of planning and executing exceptional events. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com/houseofpawsboutique
2024-05-0736 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 22 - Ways to Have a Super Summer with Bob NegenToday's guest is Bob Negen, a seasoned expert in retail management and customer experience. Bob is the co-founder of Whizbang Retail Training, a company dedicated to helping independent retailers thrive in today's competitive market. If you haven't heard of Whizbang, you need to check it out.In this episode, we are thrilled to discuss several ideas to have a super summer, focusing on strategies for pet retailers to maximize this vibrant season. If you're a pet store owner looking for fresh ideas to attract more customers, you're in for a treat.Connect...
2024-04-3054 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 21 - Distribution Done Differently with Phil Klaassen CEO of Pan Pacific PetMeet Phil Klaassen, CEO of Pan Pacific Pet, and our special guest in this week's episode. We are discussing distribution done differently - from robots, to tablets, to building authentic relationships with partners, and so much more. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com/houseofpawsboutiqueConnect with Sherry (Odyssey Pets):
2024-04-2345 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 20 - Connect Pet Expo - Canada's Newest Pet Trade ShowThis week we are joined by three special guests from Canada's Newest Pet Trade Show. Connect Pet Expo is coming to Niagara Falls, Canada in May and we can't wait to see you there. Listen in to hear about how the Connect team is doing things differently to revolutionize pet trade shows and all the reasons you definitely have to be there... including the fact that the Pet Shop Girls are going to have our own booth! Come and see us.Connect Pet Trade ExpoMay 15-16, 2024Niagara Falls Convention...
2024-04-1635 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 19 - Dr. Alexrod, I presume? The Founder of the Pet IndustryThe Pet Shop Girls discuss the legacy of Dr. Herbert Alexrod, a renowned tropical fish expert, an entrepreneur, author, educator and explorer—and not to mention, as Sherry has described him, "the Indiana Jones of the pet industry." Listen in as Sherry and Carly dive into the history of the pet industry, the state of the industry today, and its future, and how Dr. Axelrod helped to shape it all. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirls...
2024-04-0943 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 18 - Recapping a Great GlobalWe just got back from Global Pet Expo in Orlando, FL and not only did we have the best time with each other, and an awesome time meeting some of YOU, but we also want to take some time to shout out some incredible pet pros we met at the show.We're talking about:
A recap of what we did during the week in Florida, including how we maximized our time at the trade show
Networking with some incredible brands and vendors who had exhibitor booths
Some of the cool products that are...
2024-04-0240 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 17 - Separation Anxiety - Breaking Up With BrandsIn today's episode, we are breaking down how to break up with a brand and gracefully eliminate it from our stores. There are many reasons why you may choose to stop carrying certain brands in your stores, from quality changes to core value differences. We're talking about: - Product recalls, company acquisitions, ingredient changes, product discontinuation, and more- How to determine whether or not brand exclusivity is a good fit- Assessing customer interest and phasing out slow-selling brands in favor of better-selling products...
2024-03-2634 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 16 - Sizing Up Supplements with Krysta FoxThis week we are joined by special guest Krysta Fox, holistic certified Vet Tech. We are chatting about all things supplements from selecting high-quality supplements, what supplements support specific pet needs, how to help your employees with training and knowledge about supplements, supplement industry standards and red flags, and so much more. Meet KrystaKrysta began her pet industry career at a small feed store in her hometown, and since then has taken on various roles within the pet industry from sales to manufacturing, formulation, and marketing. Krysta is a...
2024-03-1940 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 15 - Your Anti-Social Media is ShowingNo matter your mindset about social media, you've probably heard and felt the pressure to show up in order to grow your business. In this episode, we are breaking down the importance of social media, the different platforms and how to use them, content strategies, responding to negative comments, consistency, and how to get started with your social media marketing. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutique
2024-03-1234 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 14 - Get Yer Giddy Up on for GlobalGlobal Pet Expo 2024 is coming up quick, March 20-22, 2024. In this episode, we are sharing our best tips for making the most of a large trade show like Global. We're talking about:- Preparing for and navigating the trade show and all the vendors- Essential items to bring with you to trade shows- Networking, product inquiries, and social media at trade shows- Time management and personalized learning at a pet industry conference- Taking care of your health and well-being when...
2024-03-0534 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 13 - Barking Up the Right Tech Tree: ChatGPT Strategies for Pet ProsThis is a very special episode of The Pet Shop Girls podcast: we are interviewing ChatGPT! That's right... our guest is AI itself, providing insight into some of the ways you can leverage the power of ChatGPT for your pet business.In this episode, we are talking about:- How AI like ChatGPT can be used to enhance operations, marketing strategies, communication, and training- Specific ways ChatGPT can help with content creation, streamlining communication, managing reviews, and supporting your employee training- The role AI assistants can...
2024-02-2720 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 12 - Time to Talk TikTokYou've probably heard us mention on previous episodes of this podcast that Carly is kind of TikTok famous in the pet industry. With over 55,000 followers, Carly's educational videos not only gain a lot of views, but also a ton of engagement. In this episode, we're sharing some of our best TikTok tips.In this episode, we're talking about:
Visibility, reach, and engagement on TikTok compared to traditional social media platforms like Facebook and Instagram
The value of providing authentic educational content on TikTok (you don't have to dance!)
The power of repurposing TikTok...
2024-02-2032 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 11 - Breaking Up with Bad ApplesToday, we are talking about the importance of maintaining a positive team culture and addressing issues or "yellow flags" before they become bigger problems. We can't stress enough how important it is to listen to your gut instincts, have difficult conversations, establish clear expectations for employees, and use disciplinary processes and employee handbooks to protect the business culture.The key topics discussed in this episode include:- Why it's important to remove negative employees from a business- Team culture, appearance, and setting expectations in a business...
2024-02-1328 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 10 - Building Brand Bonds with BC HenschenThis week we are joined by a pillar in the pet industry, BC Henschen, to talk about what to look for in a brand, including quality, manufacturing processes, transparency, and partnerships. We also cover everything from how to research brands through publications, touring manufacturing plants, building transparent and positive relationships with brands and distributors, using social media and collaborating with content creators, when to remove a brand from your shelves, and so much more. Connect with BC Henschen: https://www.facebook.com/indianabc/Email: bc@ninjagroomer.com
2024-02-0640 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 09 - Workflow Wonders: Unleash the Power of Organized ChaosThis week, we share some of our favorite low-cost and no-cost technology that helps automate workflows and increase efficiency in our businesses. From scheduling tools to video editing apps, we hope you find some new solutions to help take tasks off your plate. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutiquehttps://www.tiktok.com/@houseofpawsboutiquehttps://www.facebook.com/houseofpawsboutique
2024-01-3033 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 08 - Chomping into Pet Dental Month with Dr. Conor BradyWe are thrilled to have Dr. Conor Brady join us on the podcast today. As a leader in canine nutrition, "Dr. Brilliant" shares invaluable insights into raw feeding, dental health, seaweed supplements and more. From raw meaty bones to homemade dog treats, we enjoyed getting Dr. Brady's opinions on "paws up or paws down" for various topics related to Pet Dental Month.Connect with Dr. Conor Brady and DogsFirst:https://www.dogsfirst.ie/https://www.instagram.com/dogsfirstirelandCheck out Dr. Brady's online courses that we discussed in...
2024-01-2349 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 07 - Perfect Pricing for ProfitIt's time to evaluate your pricing strategy going into 2024. In this episode, we cover a lot of different pricing strategies and techniques to help boost your bottom line in the new year, from charm pricing and decoy pricing to bundling add-ons and case discounts. Come find us on social media to let us know which strategies you'll be implementing - we can't wait to hear what you think!Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):
2024-01-1634 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 06 - Positioning Premium Pet Food with Billy Hoekman from Green JujuWe had such an insightful discussion with Billy Hoekman from Green Juju in this episode. He provided so much valuable information about the pet food industry, AAFCO regulations, and how Green Juju is innovating with their whole food approach. Billy also gave great advice for retailers to educate staff and customers. It was fascinating to learn about his passion for pet nutrition and hear his visions for the future of the industry. We really enjoyed chatting with Billy and getting to pick his brain on various topics through our rapid-fire questions.Connect with Billy...
2024-01-0941 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 05 - Things I Wish I Knew When I Was NewToday we are sharing our top tips for new pet business owners. We are here to share what we've learned so that you don't have to make all the same mistakes we made when we first started our businesses, from online sales, to inventory selection, to sales strategy, e-mail strategy, and more. What is one thing you wish you had known when you first started your business? Connect with us on social media at the link below and let us know!Connect with the Pet Shop Girls!Find us everywhere: https://linktr...
2024-01-0247 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 04 - NYE Top Tip CountdownThis week, we are partying like it's New Year's Eve! In the spirit of the countdown to the new year, in today's episode, we are counting down our top 10 tips that all pet pros should do. Which tip is your biggest takeaway? Let us know - you can connect with us on your favorite social media platform on the link below. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):https://www.instagram.com/houseofpawsboutique
2023-12-2641 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 03: Inventory Made AwesomeIt's that time of year again... when we get to count our inventory. We know, no one wants a podcast episode about counting inventory. But there are a lot of FUN things related to inventory, and that's what we are talking about in today's episode. Today we're talking about looking for new products, filling our empty stores after all the holiday sales, creative display and merchandising ideas, and so much more. Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly...
2023-12-1934 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 02: New Year: New MarketingYou may feel like you don't even have time to THINK about January and beyond right now, but in today's episode, we're talking about annual marketing plans made easy. Have you ever planned out your ENTIRE YEAR of marketing in advance? It may sound daunting, but we've got so many tips and ideas for you, it will actually even be fun! Channel your "ESP" and let's plan 2024 together.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirlsConnect with Carly (House of Paws):
2023-12-1233 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsEpisode 01: Stop Procrastinating and Have Yourself a Profitable Little ChristmasThere are so many fun, creative ways to sell products during the holiday season. In fact, this is the most important season for those of us in retail and is critical for our bottom line. Even if you feel a little behind this year, this episode is full of ideas that are perfect for a little last-minute holiday cheer... and a quick cash injection. Free or extremely low cost, we've got ideas that you can pull off right away.Connect with the Pet Shop Girls!Find us everywhere: https://linktr.ee/petshopgirls
2023-12-0529 minPet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet ProsWelcome to The Pet Shop Girls: the podcast that's guaranteed to make you sit, stay, and beg for moreWelcome to The Pet Shop Girls, presented by Pet Product News. This show is for independent pet pros who want to learn about cool ideas to help their businesses make more money. Each week, hosts Carly and Sherry are sharing tips about marketing, growing and managing a team, how to avoid common mistakes, up-and-coming trends in the pet industry, and so much more.Sherry, from Odyssey Pets in Dallas, Texas, has been in the industry for 20 years. She has experience in everything from aquatics, to grooming, to boarding, and even retail and has expanded her business to...
2023-10-2707 min