Shows
The Armchair ShowIndependent car dealer influencers share top tips: How to start a car business & navigate a crisis.There's so much knowledge bottled up within the automotive industries most influential people. We're on a mission to open those bottles and get drunk on the wise words of wisdom from the top chaps on this show!
This week, we got on the blower (Zoom) with:
Umesh Samani, Chairman IMDA & Owner of Specialist Cars/Harris Motor Co.
Jim Reid, Owner of Jim Reid Vehicle Sales.
Ali May-Khalil, Managing Director Sentience Automotive Solutions.
Jamie Caple, Owner, Car Quay.
What's on the show?
What's it really like to start a car sales business?
What does it t...
2021-10-2835 minThe Armchair ShowGeorge Mienie, CEO of AutoTrader South Africa shares his experience on #TheArmchairShowSome say when you enter through the doors of Armchair Marketing, you might not want to go home. It's a studio and co-working space like no other. Find out what George Mienie, CEO of AutoTrader South Africa thinks after his recent Spotlight Session.
Find out more about The Armchair Show: https://armchairmarketing.co.uk/the-armchair-show-podcast
2021-10-2800 minThe Armchair ShowWhat‘s it REALLY like to work in a remote, work from home role? Keron Hurlstone, WMS Group.Keron Hurlstone, Head of Partnerships at WMS Warranty Group, unpacks the truth about her experience in a work from home role. Find out what she thinks it's REALLY like to work in a remote, work from home role.
2021-10-2801 minThe Armchair ShowWarren Newbert, CEO of Infinity Call Intelligence says measuring the car buying journey is key.Warren Newbert, CEO of Infinity, says his company's focus is on being the enabler. He says "the disruption is creating opportunity - those that get it right will clearly succeed and those that are brave will prosper".
You guessed it - we're back in the studio... well sort of.
We managed to figure out how to get a socially distanced podcast on the go *theatre like bow* (if we do say so ourselves). We turned the thinking cogs on and there were a few rally calls "to beat this dreaded virus" an...
2021-10-2821 minThe Armchair ShowNick Horton Founder, Profit Box - Why dealers need to adapt to video selling now and long term.Nick Horton, Founder of ProfitBox joined us on The Armchair Show to give us his knowledge on how and why dealers need to adopt a video sales process. Nick believes that video calls are here to stay, and that the early adopters are going to be the ones who reshape how retail works in the automotive industry.
Backed by insightful facts and stats, Nick explains the importance of understanding and embracing the use of video technology and how it fits with customers new digital life experiences. Regardless of the switch towards digital, Nick firmly believes t...
2021-10-2809 minThe Armchair ShowRob Earle, MD of Gtechniq - How demonstrating value is the key to your advertising.Well, they say that behind every successful man, there's a woman - and that's definitely the case when it comes to Rob Earle, Managing Director of Gtechniq Ceramic Coatings & Paint Protection. Find out how a nudge in the right direction, and the fact that he's NOT Italian, led him to embark on a journey of discovery that took him to the door of a quantum physicist all the way to the fortune of his Ceramic Coatings and Paint Protection business which has been providing globally recognised smart surface science for the car detailing industry since 2004.
R...
2021-10-2818 minThe Armchair ShowAM Awards Supplier of the Year, CitNOW unpacks importance of video in the car buying journey.AM Awards Supplier Of The Year Winner, CitNOW
After automotive video specialist CitNOW is voted Supplier Of The Year by AM’s dealer audience for the second year running, its head of sales Callum Wood joins the AM News Show to thank dealers and give some insight into the firm’s latest developments.
He discusses:
- The impact an award win has on the business
- How the role of video in motor retail only seems to broaden further.
2021-10-2809 minThe Armchair ShowAM Awards Best Marketing Strategy Winner, TrustFord on the need to adapt to the modern car buyer.AM Awards Best Marketing Strategy Winner, TrustFord.
Shortly after dealer group, TrustFord won the Best Marketing Strategy category at the 2021 AM Awards, its marketing director Julia Greenhough joins The AM News Show to talk about what the win means for the business.
She reveals:
- The focus is on being efficient and relevant to the customer
- Marketing teams must collaborate, they can’t do it all alone
- How digital will move to the next stage through new technologies
- Use of augmented reality to e...
2021-10-2809 minThe Armchair ShowThe importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines GroupNeil Williamson, CEO of Jardines Group made the short, post lockdown trip to join us on The Armchair Show and shared his thoughts, advice and insight on the automotive industry and why it needs to embrace change.
Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why dealerships must ditch the old sales process...
2021-09-0318 minThe Armchair ShowTreat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINIIn between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious!
In between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious! Sean gives us his insight on why it is vital to treat every single opportunity as real and immediate...
2021-09-0324 minThe Armchair ShowSandown Mercedes Group, Micheldever Group, Codeweavers | Episode 11 | The Armchair ShowIn our latest episode of #TheArmchairShow
In this episode:
0:00 - Intro
0:39 - How to make the best of your vehicle listings page.
1:12 - Should you use 'influencers' in your marketing?
1:30 - What makes a great automotive advert?
Plus - Is the automotive industry doing enough to attract young talent and break down perceptions of working in automotive, and what is the future of selling cars are just some of the topics discussed by these brilliant automotive leaders.
***EPISODE 11*** | ***GUESTS***
Sally Fyffe, Head of Wholesale Micheldever Group
Keith Jackman, Head o...
2021-09-0319 minThe Armchair ShowThe importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines GroupNeil Williamson, CEO of Jardines Group made the short, post lockdown trip to join us on The Armchair Show and shared his thoughts, advice and insight on the automotive industry and why it needs to embrace change.
Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why dealerships must ditch the old s...
2021-09-0318 minThe Armchair ShowTreat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINIIn between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious!
Sean gives us his insight on why it is vital to treat every single opportunity as real and immediate. We also get to hear his thoughts on why the improved quality and performance of cars from all manufacturers means there are no bad cars anymore, and how it's down to customer experience to set your brand a...
2021-09-0324 minThe Armchair Show‘You Need To Change your way of thinking to change your results‘ - Mark James, MindcoachIn this spotlight episode:
Why you might only get one chance at the sale when a customer visits your showroom.
How one client changed their sales staff for brand ambassadors and turned their business around.
Why now is the time to make sure you are training your team to excel at handling inbound enquires.
On the latest Spotlight Session from The Armchair Show, we were joined by Mark James, Operations Director at Mindcoach Development. Mark has worked in automotive for 8 years, across the UK, Middle East and Asia before joining Mindcoach who provide sales training, events and c...
2021-09-0312 minThe Armchair ShowWe asked Codeweavers' chiefs: What's changed in the last couple of years?With enough years between them to create an 'age related' joke, we instead put our thinking cogs in gear to ask all the right questions to deliver on our mission of helping car dealers to #LearnProsperGrow.
Here's a quick highlight from our recent Spotlight Session with Codeweavers - CEO Roland Schaack & Commercial Director Shaun Harris as they unpack the changes they've seen in the automotive industry over the last couple of years.
You can catch the full episode here: https://youtu.be/hJfCke4ufHs
2021-06-0602 minThe Armchair ShowHow building trust is key to customer experience - Alan Grear, Head of Corporate Sales, WMS GroupAlan Grear, Head of Corporate Sales at the WMS Group tells us that his focus is to build value over and above the standard warranty provider, taking a traditionally transactional purchase, and turning it into a way to build trust and loyalty with your customers.
We've been wanting to hear from Alan on The Armchair show for ages and with some careful planning, plenty of anti-bac and a 2-metre gap all around, Alan joined us in between lockdowns to help us with our mission to help the industry learn, prosper and grow, and what a brilliant session...
2021-06-0619 minThe Armchair ShowPendragon's Head of Digital Transformation, Owen Gill unpacks the modern car buying journey.Well here we go again with another belter of a Spotlight Session, this time it's Pendragon's Head of Digital Transformation, Owen Gill. We asked Owen about Pendragon's latest online techniques and methodologies to help you build and craft great customer experiences for your own online car buyers!
This Spotlight Session's in association with eBay Motors Group. Along with our other partners, eBay Motors Group have been supporting The Armchair Show to create content that helps the automotive industry to #LearnProsperGrow. Subscribe and hit the little bell if you want to see more content like this!
2021-06-0619 minThe Armchair ShowWill car showrooms survive the switch to online car sales?The online customer experience is evolving, but Sally says customers still want to come into the dealership to buy a car.
What does the future dealership look like?
How the industry will be affected by environmental and electrification changes
Will Covid affect car sharing?
2021-06-0603 minThe Armchair ShowJim Holder, Editorial Director Whatcar? - Why you shouldn't fear change.Jim Holder, Editorial Director at Haymarket joined us on The Armchair Show to share his views and insight on the automotive industry.
Hear Jim's thoughts on the importance of embracing digital and how the internet has changed the face of his own business.
Also:
How the past few months have been a catalyst for long term change.
How 'Don't fear change' is the best 3 words of advice he's ever been given.
Jim unpacks why he thinks the automotive industry is so good at innovating and tackling challenges.
As a big fan of EV's Jim...
2021-06-0618 minThe Armchair ShowJardines Group, Vines Group, Gtechniq | Episode 10 | The Armchair ShowIn our latest episode of #TheArmchairShow
Is the traditional role of the sales executive merging into a product genius role?
Why dealers should make the showroom experience a fun one, not a process. - Why transparency will lead to more sales to more customers in a better way Plus
Why understanding what your customers think of you and asking for recommendations is vital.
These three great leaders were just brilliant and shared so much of their knowledge and insight into the automotive industry to help our audience to learn, prosper and grow.
2021-06-0617 minThe Armchair ShowHow apprenticeships in the automotive industry REALLY work. Spotlight Session: Aimee Chapman.Aimee graced us with her presence at The Armchair Studios and made us all green with envy over her enthusiasm and energy. This woman is going places, no doubt about it. A student of PSA Group, working under the Vauxhall arm of the business, Aimee is setting the perfect image for what can be achieved through apprenticeships in the automotive industry. This is a MUST SEE video if:- You want to learn how apprenticeships in the automotive industry REALLY work. - You want to learn more or support the development of young people in the...
2020-10-1221 minThe Armchair ShowIndependent car dealer influencers share top tips: How to start a car business & navigate a crisis.There's so much knowledge bottled up within the automotive industries most influential people. We're on a mission to open those bottles and get drunk on the wise words of wisdom from the top chaps on this show! This week, we got on the blower (Zoom-er) with:- Umesh Samani, Chairman IMDA & Owner of Specialist Cars/Harris Motor Co.- Jim Reid, Owner of Jim Reid Vehicle Sales.- Ali May-Khalil, Managing Director - Sentience Automotive Solutions.- Jamie Caple, Owner, Car Quay.What's on the show?- What's it...
2020-10-1235 minThe Armchair ShowThe Armchair Show | Episode 7 | Kia Motors UK Marketing Director & What Car? Editorial Director talk marketingIt's a funny old time for the motor industry, but these next two automotive brain boxes are very optimistic - if you're in the motortrade, that means you should be too. There's some solid advice in this episode, coming direct from the Marketing Director of Kia UK and the What Car? Editorial Director - not to mention a few words from 'Our Mark' and Co-founder of Armchair Marketing, Tanesha Stafford. What's on the show?- What's happening with the car buying data? - Are people ready to buy cars online? - What's in store for...
2020-10-1245 minThe Armchair ShowDaksh Gupta, CEO Marshall Motor Holdings Talks Leadership & Gets an Unexpected Special Little Guest.We've only gone and had the pleasure of one of the nicest guys in the business - not to mention one of the most successful. Did you know Daksh Gupta rose through the ranks from car-washer to becoming the CEO of one of the UK's largest car dealer groups? Look out for the unexpected guest and comment below if you see... Loved by his team at Marshall Motor Holdings plc and proudly sitting with revenues of £2.7BN, 4,600 colleagues & 11th best employer in UK, Daksh is honestly one of the best guests we've had. If we could hug him w...
2020-10-1251 minThe Armchair ShowThe Armchair Show | Episode 7 | ASE Global, AM Magazine & Vines GroupIn our latest episode of #TheArmchairShow - Is the car industry heading for click and collect?- Find out how Mike Jones, Chairman of ASE Global thinks you should manage your cash flow.- The UK automotive industries top influencers reveal the opportunity that exists for young people. PLUS: AM Magazine give us a holistic view of the automotive industry since the world turned upside down, Mike Jones shares positivity from his China offices and Sean Kelly is possibly one of the most positive people in the automotive industry.These three gr...
2020-10-1252 minThe Armchair ShowHow to build a brand & sell more - George Mienie, CEO of AutoTrader South Africa.Automotive leader, spearheader of change, and long-time friend of Armchair Marketing; George Mienie, CEO of AutoTrader South Africa, joins The Armchair Show for a very special edition of our Spotlight Sessions (filmed before COVID-19!!!!!). George talks autonomous cars, how to build a brand and how to sell more cars during challenging times. Why do you want to hear what George says? Well, apart from being one of the best leaders in the automotive industry globally. George has been instrumental in the sale of AutoTrader TWICE over the last decade and a half, including the...
2020-10-1226 minThe Armchair ShowThe Armchair Show | Episode 5 | eBay, Carwow, Lawgistics & Corkhills Motor GroupIn our latest episode of #TheArmchairShow eBay Motor Group says dealers need to prepare, and adapt, as 76% of buyers surveyed said that they are ready and waiting to purchase a new car within 3 months, post lockdown. Sally Fyffe at Corkhills Motor Group reveals how the benefits of working with Linda Jackson at PSA have helped her to achieve success.PLUS: - Dealers are cutting corners, but the Law might cause issues further down the line - Joel Coombes unpacks the latest info regarding unaccompanied test drives.- We discuss the progress tha...
2020-10-1252 minThe Armchair ShowEpisode 4 - Marshalls, eBay Motors Group, Imperial Cars & UHY Hacker Young | #TheArmchairShowIn our latest episode of #TheArmchairShow in partnership with eBay Motors Group.Well, it was a massive episode to say the least. A brilliant bunch of guests, who collectively make up an encyclopedia of the automotive industry. We thank them for helping us to keep to our mission of helping people to learn, prosper & grow.What's on the show? - Will the cay buying journey move online? - How will unaccompanied test drives effect car sales? - What can car dealers & OEMs learn from the current climate? PLUS: Culture, change, positivity, money-saving tips (and Martin...
2020-10-1252 minThe Armchair ShowThe Armchair Show | Episode 3 | Automotive podcast, motortrade radio & Youtube show.In the latest episode of The Armchair Show, Allistair Carmichael did the talking and made our day with his silky smooth advice, knowledge and opinions about the automotive industry.In our latest episode of #TheArmchairShowYOUNG PEOPLE CAN WIN BIG- What opportunities are there for young people when they join the automotive industry? - What can they expect?- How can they take advantage of the change the industry is going through?WIN MORE BUSINESS WITH ALLISTAIR'S TRICKS & TIPS- Where should car dealers focus their efforts?...
2020-03-1000 min
The Armchair ShowThe Armchair Show | Episode 2 | Automotive podcast, motortrade radio & Youtube show.Well what would you know? You pop a bunch of bright marketing sparks in a room together to help our viewers to learn prosper and grow - and EVEN WE didn't realise just how big the impact would be.Find out what some of the most influential people in automotive marketing think about key challenges facing car dealers in 2019 & 2020.Episode 2 | GuestsJoel Combes, Sales and Marketing Director, Lawgistics (episode sponsor)Darren Pengelly, Head of Marketing and Commercial Actions, Eurorepar Car Service (PSA)Keith Jackman, Head of Marketing & CRM, Sandown...
2020-01-1100 min
The Armchair ShowThe Armchair Show | Episode 1 | Automotive podcast, motortrade radio & Youtube show."Why aren't there hover-boards?" - Phill Jones, eBay Motors. You can't say fairer than that! Andy Whitehair, CEO of Autofinity unpacks autonomous vehicle investment worldwide. Our Host Mark Ellis asks "Where have the posters of cars on the walls gone?"Episode 1 | Guests Phill Jones, Head of eBay Motors GroupNeil Smith, Operations Director, Imperial CarsAndy Whitehair, CEO, AutofinityPontus Riska, VP Sales & Support, Rapid RTCAlso: - Did Elon must really make a mistake throwing that big rock of his through the bullet-proof glass?
2020-01-1000 min