Shows
The Complete Leader Podcast155. Empathy: The Missing Link in Your Leadership StrategyCareer and Workplace Strategist Davina Ware joins TCL Podcast host Dale Dixon to examine empathy in leadership. An empathetic leader has an idea of the experience of each one of their employees—but how do you get to that point? Listen in for actionable tips to develop empathy no matter your leadership style.
#leader #leaders #leadership #leadershipdevelopment #empathy
2023-10-1827 min
The Complete Leader Podcast154. The Impact of Communications GapsCareer and Workplace Strategist Davina Ware joins TCL Podcast host Dale Dixon to discuss the various barriers and blindspots when it comes to communication, whether that's between colleagues or a leader and their team. Davina shares stories of different communication gaps she has witnessed and gives advice on how to close the gap before it can create cracks in the foundation of the organization.
2023-09-0630 min
The Complete Leader Podcast148. Optimizing Strategy Stage 2: Building Strategic IntelligenceHost Dale Dixon interviews two of the three authors of the book "Optimizing Strategy for Results," Ron Price and Timothy Mwololo Waema, PhD. The authors discuss their unique approach to building Strategic Intelligence into strategy. Extracted from the concept of Emotional Intelligence, Strategic Intelligence encompasses components of internal and external factors that measure how well leaders within a company know themselves, their customers, and the environment they operate within. The authors also identify tools to help organizations be successful in this stage.
Learn more at thecompleteleader.org and order your copy of Optimizing Strategy for Results at https://amzn.to/33...
2023-02-1518 min
The Complete Leader Podcast147. Optimizing Strategy Stage 1: Establishing the Foundations of StrategyHost Dale Dixon interviews two of the three authors of the book, Optimizing Strategy for Results, Ron Price and Professor Timothy Mwololo Waema. As leaders, it’s important to build a lasting framework that serves as a compass to guide your company—especially in uncertainty. Building a company that will exist for the next 100 years depends heavily on the foundational elements of strategy: purpose, vision, and core values. The authors also discuss the benefit of weaving in the right people at this stage to provide long-term impactful results.
Learn more at thecompleteleader.org and order your copy of Optimizing Strategy for...
2023-01-1822 min
The Complete Leader Podcast132. Building Resilience in Challenging Times (Series Ep. 1)Host Dale Dixon and TCL Author and Founder Ron Price discuss Resiliency on today's podcast. Learn why Ron believes Resiliency is a skill, not a trait--and why it is an important one for leaders. Ron gives his definition of Resiliency, as well as some statistics from Resiliency research. Then he defines his five different areas of resilience. Tune in to the next episode for methods to build resilience in each of the five areas.
2021-07-1524 min
The Complete Leader Podcast125. Growing Your Negotiation SkillsHost Dale Dixon interviews Leadership and Change Management Advisor Lori McNeill about the components that make up effective Negotiation. Lori talks about everyday negotiation, the three styles of negotiation, and the importance of focusing on the problem not the person. She also lists the skills needed to be a good negotiator and the role of emotional intelligence in the process.
2020-05-2722 min
The Complete Leader Podcast124. Leading During CrisisIn this special episode of The Complete Leader podcast, Leadership Advisor and Author Ron Price interviews his son, Dan Price, CEO of Gravity Payments about leading during crisis, specifically what he and his company have done during COVID-19. Dan discussed the ways Gravity Payments is helping small businesses use technology to keep their doors open, even through stay-at-home orders and social distancing. He explains why he listened to ideas from over 200 employees to make a plan to keep Gravity Payments moving forward. He also shares details on his Small Business Champion Program, designed to offer those who are unemployed a...
2020-05-0850 min
The Complete Leader Podcast123. Acclimating Your Sales Team to a New LeaderHost Dale Dixon is with Holly Mitchell today, broadcasting live from the TTI Success Insights Conference. Holly is a sales trainer, team advisor and leadership coach, who had a successful 14-year career in big pharma sales. Holly shares the three things that teams need from their managers. She also talks about how she works with teams who are onboarding new leaders, shares some of the questions she uses with her clients, and gives tips for new managers to build trust.
2020-03-2411 min
The Complete Leader Podcast122. What is Missing from Your Goal Setting ProcessHost Dale Dixon interviews Jaime Lisk today, live from the TTI Success Insights Conference. Jaime is a leadership coach, team builder, and a certified facilitator for RealTime Coaching. She gives us tips on goal setting—and goal achieving—sharing the process she uses with her clients. Jaime talks about the power of self-talk, and she also shares the two aspects you might be missing in your own goal setting.
2020-02-2512 min
The Complete Leader PodcastCareerCast Featuring Ron PriceIs it possible to influence others authentically and with integrity? Ron Price, an internationally recognized business advisor, former CEO of a global company, and author of Growing Influence: A Story of How to Lead with Character, Expertise, and Impact, believes not only can you do it, you must act with authenticity and integrity to succeed today. In this CareerCast, Ron shares lessons learned from his decades of leadership experience, character driven perspective, and insights from across the world.
2020-01-1317 min
The Complete Leader Podcast121. The Leader as InnovatorHost Dale Dixon and Executive Advisor Ron Price discuss the role of the leader as an innovator. Ron tells the story of how he and Dr. Evans Baiya connected to write The Innovator’s Advantage and details the two types of innovation. He also shares steps for leaders to create a culture of innovation, and the impact of ideas as the currency of the innovation economy. Follow Ron @ronprice89 and Dale @DDixonMedia
2019-06-1918 min
The Complete Leader Podcast120. The Leader as SupervisorHost Dale Dixon and Executive Advisor Ron Price talk about how the gig economy has changed the workforce, and therefore supervision and management. Ron discusses the opportunities and threats of this trend, and gives leaders tools to rethink supervision. He also lists the leadership skills that are critical for leading in today's economy, and gives leaders tips to grow along with this trend. Follow Ron @ronprice89 and Dale @DDixonMedia
2019-05-1822 min
The Complete Leader Podcast119. The Leader as Talent AgentHost Dale Dixon and Executive Advisor Ron Price explore the leader's role in finding and developing great talent for his or her organization. Ron lists ways that leaders can keep the hiring pipeline full, and how to make sure that a candidate is a good fit for the job and the organization. He discusses the importance of systemically evaluating, challenging and reorganizing your team. And also shares potential landmines. Follow Ron @ronprice89 and Dale @DDixonMedia.
2019-05-1817 min
The Complete Leader Podcast118. Creative Thinking with John KerrickHost Dale Dixon talks today with John Kerrick, a human development expert and coach who has spent much of his career teaching creative thinking. He shares the key principles for thinking creatively, and tells stories of his time working with brand managers at Quaker Oats and engineers at GE. He explains how creativity can begin with a simple idea and the benefit of changing one small thing at a time.
2019-05-0121 min
The Complete Leader Podcast117. After the Decision Is Made: Communicating ChangeHost Dale Dixon interviews special guest, Lori McNeill, a sought-after speaker and leadership advisor who specializes in helping companies navigate through change. Lori shares the importance of communicating the "why" of a decision, and how to determine who will need to be included in the conversation. She gives some tactical ways to foster buy-in, and ideas to help people understand the bigger picture when it comes to organizational change.
2019-04-1010 min
The Complete Leader Podcast116. Are Your Assumptions Limiting Your Employees?Host Dale Dixon interviews Leadership Advisor Dr. Francis Eberle about his unique perspective on understanding and evaluating others. Dr. Eberle shares how being dyslexic impacted his education--and also the way he perceives others. He tells us why assumptions about people are detrimental for a leader, and gives simple tactics to be better at understanding and evaluating others. Follow Dr. Francis Eberle @EberleFrancis and Dale @DDixonMedia.
2019-03-2012 min
The Complete Leader Podcast115. It's All About People: Authentic EmpathyHost Dale Dixon interviews Business Coach and Strategist Padraig Berry, who is the CEO of One Focus Business Consultants and TTI Success Insights Ireland. On today's episode, Dale and Padraig discuss authentic empathy, and how it is a building block for many other leadership competencies. Padraig shares stories from his time working with Irish-American businessman and philanthropist Chuck Feeney, and gives three challenges to grow empathy as a leader. Follow Dale @DDixonMedia and Padraig @PadraigBerry.
2019-02-2630 min
The Complete Leader Podcast114. The Six Stages of a Leader's Journey (Series Ep. 3)Host Dale Dixon and Executive Advisor Ron Price finish their discussion of the six stages by discussing stages 5 and 6. Ron talks about the leadership phenomenon of "getting into the zone," and gives some specific ways to actively measure your impact. He also explains how the leader's journey comes full circle, and how your leadership mindset shifts throughout your career. Follow @ronprice89 and Dale @DDixonMedia.
2019-02-1318 min
The Complete Leader Podcast113. The Six Stages of the Leader's Journey (Series Ep. 2)Host Dale Dixon and Executive Advisor Ron Price continue their discussion of the Leader's Journey, discussing Stages 3 and 4. Ron explains why the stages are not always linear and how multiple invitations each begin a new chapter of the leadership journey. He also talks about the variety of ways that leaders can develop themselves, what research shows about how people learn after they are in the workforce, and how validation amplifies your opportunities as a leader. Follow Ron @ronprice89 and Dale @DDixonMedia.
2019-01-3024 min
The Complete Leader Podcast112. The Six Stages of a Leader's Journey (Series Ep. 1)Host Dale Dixon and Executive Advisor Ron Price talk about the Leader’s Journey, starting with the first two stages. Ron explains how he discovered the stages, the role initiative plays in leadership, and the three functions of a leader. He also shares the three primary ways to develop self awareness and tools to evaluate whether a leadership opportunity is a good fit. Follow Ron @ronprice89 and Dale @DDixonMedia
2019-01-1622 min
The Complete Leader Podcast111. Integrity in Your Position as a Leader (Series Ep. 3)Host Dale Dixon and Executive Advisor Ron Price finish their conversation about leadership influence this week, as they dive into what it means to have integrity as a leader. Ron discusses how positional leadership impacts your followers, and how to develop integrity as a leader--both expert and character integrity--as well as three questions to ask yourself. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-12-2223 min
The Complete Leader Podcast110. Integrity of Expertise (Series Ep. 2)Host Dale Dixon and Executive Advisor Ron Price continue their discussion of leading with character, based on Ron's recent book, Growing Influence. Ron gives the definition of integrity in expert leadership, and outlines the importance of continuous learning to maintain integrity of expertise as a leader. He also dives into what it means to create value for others as a leader, and how you can shift your expertise with intention. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-12-1220 min
The Complete Leader Podcast109. Integrity of Character Leadership (Series Ep. 1)Host Dale Dixon and Leadership Advisor Ron Pice discuss the concepts from Ron's new book, Growing Influence, a business fable he cowrote with Stacy Ennis. Ron outlines the three different kinds of leadership, and their corresponding connections to integrity. He lists several ways to consider and define your own ideas of integrity and character, and to tie them to personal accountability. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-11-2821 min
The Complete Leader Podcast108. Project Management: A Continuing Conversation (Series Ep. 3)Host Dale Dixon and Executive Advisor Ron Price finish their discussion about project management in today’s episode. They discuss the people part of project management, including team morale in synergy. Ron shares one of his favorite project management tools, and gives five simple things to do to create a collaborative team. Follow Ron @ronprice89 and Dale @DDixonMedia
2018-11-0718 min
The Complete Leader Podcast107. Project Management, Continuing the Conversation (Series Ep. 2)Host Dale Dixon and Executive Advisor Ron Price continue their conversation about Project Management. Ron explains why a project's success depends on outlining the desired results, and shares the questions he asks at the beginning of a project to help identify the outcome you want. Dale and Ron explore the connection between Goal Achievement and Project Management--and lay out how a project management system can help you become more effective in your daily work.
Follow Ron @ronprice89 and Dale @DDixonMedia
2018-10-2416 min
The Complete Leader Podcast106. Project Management the Complete Leader Way (Series Ep. 1)Host Dale Dixon and Executive Advisor Ron Price discuss Project Management and how it encompasses all 25 of the competencies in The Complete Leader. Ron gives a checklist of what needs to be defined at the front end of a project. He challenges listeners to think about how they could be more successful by improving the skill of project management. Tune in to the next episode to learn how to create a pathway for defining results and how to put a plan into place.
Follow Ron @ronprice89 and Dale @DDixonMedia
2018-10-1012 min
The Complete Leader Podcast105. Growing Influence, Part 2Today host Dale Dixon talks with Ron Price and Stacy Ennis, authors of "Growing Influence", to discuss the premise of the book, the storyline, and the development of the characters. They talk about the book's lesson of growing influence through three dimensions of leadership: character, expertise and position. Ron explains how the book can help readers uncover their capacity for influence in their world.
Follow Ron @ronprice89, Stacy @StacyEnnis, and Dale @DDixonMedia.
price-associates.com/growinginfluence
2018-09-2524 min
The Complete Leader Podcast104. Novel Teaches Managers To Manage BetterAuthors Ron Price and Stacy Ennis deliver a guide for better leadership in the unconventional guise of a novel, "Growing Influence". Price and Ennis join Idaho Matters to discuss what constitutes great leadership skills.
Follow Ron @ronprice89 and Stacy @StacyEnnis.
2018-09-1909 min
The Complete Leader Podcast103. Growing Influence The Complete Leader WayToday host Dale Dixon interviews Executive Advisor Ron Price and Writer/Creative Consultant Stacy Ennis about their new book Growing Influence: A Story of How to Lead with Character, Expertise and Impact. They talk about the inspiration behind this powerful business fable, and how their collaboration influenced the book's direction.
Follow Ron @ronprice89, Stacy @StacyEnnis, and Dale @DDixonMedia.
price-associates.com/growinginfluence
2018-09-1228 min
The Complete Leader Podcast102. Being the Real You (Authenticity Series Episode 3)Host Dale Dixon and Executive Advisor Ron Price wrap up their discussion of Authenticity in leadership. Ron talks about why authenticity requires courage, the power of exposing both your weaknesses and your strengths, and the importance of congruence between the three dimensions of leadership. He also explains how authenticity opens the door for leaders to be able to pursue the four great roles of leadership. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-06-2714 min
The Complete Leader Podcast101. Authenticity (Series Episode 2)Our host Dale Dixon and executive advisor Ron Price continue their conversation about Authenticity, in front of a live audience. Ron talks about authenticity as it relates to a leader's relationships with others. He identifies the three distinct dimensions of leadership, and discusses why an authentic leader needs to both understand and connect with others. He gives tools leaders can use to understand their teams, and talks about the power of vulnerability. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-06-1216 min
The Complete Leader Podcast100. Being the Real You (Authenticity Series Episode 1)Host Dale Dixon and Executive Advisor Ron Price record today's episode in front of a live audience, as they discuss the importance of being an authentic leader. Ron tells us why authenticity starts with first knowing yourself. He gives the four philosophies he believes lead to enhanced self-awareness, and the two places leaders should look for increased self-awareness. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-05-3017 min
The Complete Leader Podcast99. You Do It 1,000 Times a Day (Decision Making Series, Episode 2)Host Dale Dixon and Executive Coach Ron Price continue their discussion of Decision Making on today's show. Ron talks about the continuum of decision making that leaders are responsible for in the workplace, and gives us the four basic decision-making styles, as well as the benefits and disadvantages of each. He also shares four questions to ask yourself when making a decision. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-05-1527 min
The Complete Leader Podcast98. How Good Are You at Making Decisions? (Decision Making, Episode 1)Host Dale Dixon and Executive Advisor Ron Price have a discussion about Decision Making on today's show. Ron tells us why most decisions are made intuitively and how leaders can develop decision making as a skill. He gives the three components needed to be intentional about decision making instead of reactionary, and shares examples of each. He also shares the five most important decisions you'll make in life. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-05-0217 min
The Complete Leader Podcast97. Diving Into Solving Wicked Messes (Problem Solving Series, Ep. 3)Today host Dale Dixon and executive advisor Ron Price continue their discussion of problem solving by diving straight into wicked messes. Ron shares how to recognize a wicked mess, and mistakes people make when they are trying to solve complex problems. He gives tips for starting to address a non-linear problems and how you can use the skills of negotiation and creativity to solve a complex problem. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-04-1817 min
The Complete Leader Podcast96. Finding the Seed of Benefit in Every Problem (Problem Solving Series, Episode 2)Host Dale Dixon and Executive Coach Ron Price continue their conversation around Problem Solving for leaders. They discuss two different kinds of problems--common-cause variation and special-cause variation--and why it's important to understand which type you're dealing with. Ron talks about taking a scientific approach to problems, tools that help leaders understand the root cause of a problem, and the indicators of a linear problem. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-04-0321 min
The Complete Leader Podcast95. Problem Solving (Series Episode 1)Host Dale Dixon and and Leadership Advisor Ron Price discuss a skill that impacts all of us: Problem Solving. Ron talks about building this skill as a leader, and the additional leadership skills that are involved in problem solving. He gives his three steps to examine and solve a problem, including questions to ask yourself to understand a problem in a more comprehensive way, questions to understand the framework for a problem, and questions to discover the right combination of people to solve it. He and Dale talk about making intentional problem solving a habit instead of simply a reaction...
2018-03-2115 min
The Complete Leader Podcast94. Learning Something New Every Day (Continuous Learning Series Ep. 2)Host Dale Dixon and Ron Price continue their discussion of Continuous Learning today, talking about the assessment available at thecompleteleader.org to evaluate your leadership capacity for continuous learning. Ron suggests ways to combat the feeling that you don't have enough time for continuos learning, and the benefits of a goal-setting session around the competency. He summarizes the two-podcast series with five questions to help you create a continuous learning plan that you can accomplish. Email ron@price-associates.com for a copy of the five questions. Links to products Ron is using: Muse (http://amzn.to/2EY1eVl), Revolutioner (https...
2018-03-0723 min
The Complete Leader Podcast93. Just Keep Learning (Continuous Learning Series Ep. 1)Today host Dale Dixon and executive coach Ron Price discuss the importance of Continuous Learning as a leader. Ron talks about how leaders can use learning to become more impactful and to surf the waves of change. He lays out the PhD approach to Continuous Learning and offers steps to create a learning strategy that works for you. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-02-2120 min
The Complete Leader Podcast92. New Ways to Be Creative (Series Ep. 3)In this week's episode, host Dale Dixon and executive coach Ron Price review their conversation about Creativity in podcasts 1 and 2, and Ron dives into brain science and its connection to creativity. He talks about how the different parts of the brain function through the creative process. And he helps us recognize the many different types of creativity and the importance of finding where your natural creative tendencies lie. Ron also gives a variety of tips to build your creative muscle. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-02-0723 min
The Complete Leader Podcast91. Getting Creative on The Complete Leader Podcast (Series Episode 2)Host Dale Dixon and executive coach Ron Price continue their discussion of Creativity in leadership. They explore why creativity is stifled as we get older, the part that storytelling plays in creativity, and how studying creativity in others can help you become more creative yourself. Ron gives practical ideas to develop creative thinking as a leader and with your team, no matter your behavioral type--and tells us why creativity is critical to grow your company and stay competitive. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-01-2432 min
The Complete Leader Podcast90. Getting Creative on The Complete Leader Podcast (Series Episode 1)This week host Dale Dixon and executive coach Ron Price talk about creativity, which, according to research, is a skill that many leaders feel they lack. Ron tells us why most people fundamentally don't see themselves as being creative, and lists the reasons that many leaders shut down their creativity. He explains the difference between instinctual creativity and intellectual creativity, and gives practical tips to improve this skill. Follow Ron @ronprice89 and Dale @DDixonMedia.
2018-01-0917 min
The Complete Leader Podcast89. Planning Organizing (Series Ep. 3)Host Dale Dixon and Executive Advisor Ron Price finish their discussion of Planning & Organizing in this third episode in the series. They talk about using the Planning & Organizing process to improve team performance, the questions to ask when you begin Planning & Organizing with a team, and the tie between this skill and project management. Ron gives practical ways to unite a team, and some tools you can use for Planning & Organizing with a group. Email ron@price-associates to get his questions for getting a good start at Planning & Organizing as a team. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-12-1116 min
The Complete Leader Podcast88. Planning & Organizing (Series Ep. 2)Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Planning & Organizing in this second episode of the series. Ron talks about the three dimensions of Planning & Organizing: How We Think, What We Do, and How We Relate. He also discusses how to use this skill to get better at every role you play in your life. He addresses the role of prioritization in Planning & Organizing, and explains the four-quadrant method for prioritization. He also gives tips for creating habits that will change the way you approach this skill. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-12-0423 min
The Complete Leader Podcast87. Planning & Organizing (Series Ep. 1)Host Dale Dixon and Business Advisor Ron Price talk today about the power of a plan. They tackle Planning & Organizing, giving the building blocks for this leadership competency and tips to close the gaps between knowing and doing. Ron talks about the benefits of taking time for Planning & Organizing, such as managing resources, focusing, preparing for obstacles, and breaking down complex projects. Dale talks about using tools for Planning & organizing, and how he uses the Best Self Journal (https://bestself.co/). Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-11-2816 min
The Complete Leader Podcast86. Conceptual Thinking (Series Ep. 2)Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Conceptual Thinking. Ron peels back the layers of conceptual thinking and lays out how concepts are joined together to create a model. He talks about the role of paradigms in conceptual thinking, and how to train your mind to observe the assumptions that drive both thinking and results. He gives tips to improve conceptual thinking in practical ways, and ideas to involve others in the process. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-11-2026 min
The Complete Leader Podcast85. Intro to Conceptual Thinking (Ep. 1)Host Dale Dixon and Executive Advisor Ron Price talk today about Conceptual Thinking, starting by defining the term and what it means for a leader. They talk about the evolution of org charts, and conceptual thinking's role in creating a better future. Ron outlines some of the ways he helps leaders and their teams develop conceptual thinking, and gives tips to unfold this type of thinking in your own life. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-11-1420 min
The Complete Leader Podcast84. Futuristic Thinking (Series Ep. 3)Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Futuristic Thinking, talking about how the greatest roadblock to success is ideation, and why groups struggle to come up with ideas. Ron outlines the blueprint for futuristic thinking that is presented in The Innovator's Advantage, and talks about how he leads clients through ideation sessions that create the most innovative and creative ideas. He also gives ideas for helping your organization develop and practice Futuristic Thinking. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-11-0617 min
The Complete Leader Podcast83. Futuristic Thinking (Series Ep. 2)In this second episode of the Futuristic Thinking series, host Dale Dixion and executive advisor Ron Price discuss why Futuristic Thinking is a difficult competency to master. Ron talks about how simply spending time with other futuristic thinkers can inspire you, and gives tips on how to identify them. He offers ways to think more broadly as a futuristic thinker, and outlines the six-step blueprint for futuristic thinking. Write to ron@price-associates.com if you have questions about futuristic thinking, or if you want to share your own experience. We love to hear from our listeners! Follow Ron @ronprice89 and...
2017-10-3011 min
The Complete Leader Podcast82. Futuristic Thinking (Series Ep. 1)Host Dale Dixon and Executive Coach Ron Price discuss Futuristic Thinking and its importance for a leader. In this first episode of the Futuristic Thinking series, Ron gives the reasons why most leaders report that they struggle with this skill, and offers tips to improve your own Futuristic Thinking abilities. He discusses how goals tie to Futuristic Thinking, and why current generations are more comfortable with this competency. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-10-2314 min
The Complete Leader Podcast81. Identifying Your Ideal Customer (Customer Focus Ep. 3)In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer. Ron unpacks the Drucker Five, his three tips for defining your ideal customer, and ideas to align your business model with your customer. He also tells us when it makes sense to say no to a customer. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-10-1616 min
The Complete Leader Podcast80. A Commitment to Customer Satisfaction (Customer Focus Ep. 2)Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how personal touch is possible regardless of the number of customers a company has, and how to see the world through the customers' eyes. He gives questions to understand the customer experience, and ideas to make customers your best brand ambassadors. Follow Ron @ronprice89 and Dale...
2017-10-0921 min
The Complete Leader Podcast79. Is the Customer Always Right? (Customer Focus Ep. 1)Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-10-0319 min
The Complete Leader Podcast78. Finding the Hidden Treasure in Every EmployeeHost Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron's 7 Questions for Employee Coaching. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-09-2522 min
The Complete Leader Podcast77. Teamwork: The Magic of Working with OthersHost Dale Dixon and Executive Advisor Ron Price talk today about the importance of Teamwork, and what it takes for leaders to develop this skill. Ron details the elements of a well-functioning team, and the difference between a group and a team. He gives steps to work on the skill of teamwork, and addresses why teams do not form organically but instead take work. Ron also offers a list of questions you can use to evaluate your team. Just email him at ron@price-associates.com.
2017-09-1522 min
The Complete Leader Podcast76. Conflict Management: Managing the Emotions of Interpersonal Conflict (Ep. 2)Today host Dale Dixon and executive advisor Ron Price finish the second half of their conversation about Conflict Management. Ron references Andy Johnson's book, Pushing Back Entropy, to address the steps that lead to team conflict. He talks about understanding the fuel and the match for conflict, and how to become more effective in preventing interpersonal conflict. He lists the reasons that conflict starts, details the role of emotional intelligence in conflict, gives examples for conflict prevention on both a personal and team level. Ron also lists out the steps to resolve conflict once it has occurred. Follow Ron @ronprice89...
2017-09-1131 min
The Complete Leader Podcast75. Conflict Management: The Tough Conversations (Part 1)Host Dale Dixon and Executive Advisor Ron Price discuss Conflict Management this week. In Part 1 of a two-part series, they start by defining the two types of conflict and begin the series with the nuances of Ideological Conflict. Ron details the leader's role in creating a culture that supports healthy ideological debate and celebrates open, honest dialogue. He lists out the skills a leader needs to shift the culture in this direction, and to create an environment of psychological safety. Ron also gives ideas for activities that leaders can use to help their teams engage in healthy debate. Follow Ron...
2017-09-0119 min
The Complete Leader Podcast74. How to Relate to All Kinds of PeopleThis week host Dale Dixon and executive advisor Ron Price talk about Interpersonal Skills, and why building relationships is key for leaders. Ron talks about systems to build interpersonal skills, and why this is a competency that can be learned and improved. He discusses the differences between introverts, ambiverts and extroverts when it comes to these skills, and discusses circles of influence. Ron gives us the three different dimensions of influencing people, and talks about the role that social media plays in developing relationships. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-08-2930 min
The Complete Leader Podcast73. Negotiation: Facilitating Agreements Between Two or More PartiesHost Dale Dixon and executive coach Ron Price talk about Negotiation this week, and how this elusive and often complicated skill is truly the basis for ongoing relationships. Ron defines and gives examples of the four types of negation, and he dives deep into the steps of The Harvard Negotiation Project. He talks about how negotiation can lead to outcomes even better than either party had imagined, if both are open to the process. And he shares many of the habits that get in the way of effective negotiation. Follow Ron @ronprice89 and Dale @DDixonMedia .
2017-08-2125 min
The Complete Leader Podcast72. Persuasion: How Leaders Can Inspire Commitment in Their TeamsHost Dale Dixon and Executive Advisor Ron Price talk today about the skill of Persuasion--the positive and negative responses it can elicit, and what it really means for a leader to master persuasion. Ron explains the three components that make someone an effective persuader, and gives steps to improve these components, as well as questions to ask yourself before you persuade someone. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-08-1419 min
The Complete Leader Podcast71. Write to the PointThis week host Dale Dixon and leadership advisor Ron Price talk about the evolution of written communication as technology advances, and why these skills are more important for leaders now than ever before. Ron talks about the impression that a leader's writing gives, why leaders should pay attention to their audience, and how the technical aspect of writing helps convey ideas. He also gives tips that leaders can use today to improve their written communication skills. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-08-0722 min
The Complete Leader Podcast70. Leading with Finesse & ThoughtfulnessIn this week's episode, host Dale Dixon and TCL author and leadership advisor Ron Price discuss Diplomacy and Tact. Ron introduces the three different ways of thinking about this leadership skill, and talks about why some people find it easy yet others have to work at it. He also gives tips to identify if your current role calls for Diplomacy and Tact, questions to help you evaluate your skill level, and actions to improve this competency. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-08-0124 min
The Complete Leader Podcast69. Honing Presenting SkillsHost Dale Dixon and The Complete Leader co-author Ron Price discuss the importance of presenting skills for a leader. They talk about why the digital era has helped people get more exposure to speaking, and in turn become more comfortable with their own unique presenting styles. And Dale, who is a speaking coach, gives a series of tips for creating a presentation (from start to finish) that will engage and inspire audiences. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-07-2522 min
The Complete Leader Podcast68. The Not-so-soft Side of EmpathyHost Dale Dixon and The Complete Leader author Ron Price talk about the often-misunderstood skill of Empathy, and why it has been identified as one of the most important skills for leaders in the 21st Century. Ron defines Empathy, gives leaders tips to develop the skill, and tells us why Empathy is a core building block for many skills that leaders need. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-07-1717 min
The Complete Leader Podcast67. Can You Find the Right Fit for Your Team?Today host Dale Dixon and The Complete Leader author Ron Price talk about Understanding & Evaluating Others. They tell us why leaders often rely on a sixth sense when it comes to hiring, but why research shows that is ineffective. Ron talks about merging neuroscience and psychology assessment tools to understand people's natural traits, and what leaders can measure before they hire--using a single hour-long assessment. he also talks about the power in organizing around people's strengths, rather than focusing on their weaknesses. Follow Ron @ronprice89 and Dale @DDixonMedia.
2017-07-1122 min
The Complete Leader Podcast66. Getting Back on the HorseHost Dale Dixon and The Complete Leader author Ron Price talk today about Resiliency, and its value for leaders. They discuss whether Resiliency is a skill or a trait, how and how leaders can model Resiliency to their teams. Ron also lists the three emotions that add to Resiliency, and the four emotions that steal from it. He gives tips for developing Resiliency, and finding a balance. Follow Ron @ronprice89 and follow Dale @DDixonMedia.
2017-06-2320 min
The Complete Leader Podcast65. Goal AchievementHost Dale Dixon and The Complete Leader author Ron Price discuss the fundamental leadership competency of Goal Achievement. Ron reports that Goal Achievement doesn't come naturally to most leaders, but that it is a skill that can be worked on and improved. He gives tips to set quality goals and questions to ask yourself during the process. He also talks about strategies for laying out and achieving goals, and practical steps to get there. Follow Ron @ronprice89 and Dale @DDixonMedia
2017-06-1925 min
The Complete Leader Podcast64. Flexibility in LeadershipOur host, Dale Dixon, and TCL co-author and program founder, Ron Price talk today about the importance of Flexibility as a leader. They discuss the difference between natural flexibility and the learned competency, the areas of business where you must incorporate flexibility in order to succeed, and tips on how to develop the skill of flexibility. Ron talks about the flexibility continuum, and lists out the areas of business that require more and less flexibility. Follow Ron @ronprice89 and follow Dale @DDixonMedia
2017-06-1215 min
The Complete Leader Podcast63. Aspirational vs Desperational LeadershipToday Ron Price, co-author of The Complete Leader, talks with host Dale Dixon about the two types of leadership: aspirational and desperational. He defines both types, and talks about the importance of focusing on "becoming" rather than focusing on "fixing." Ron gives tips on discovering your natural leadership strengths, and ways to continue to develop those to help others. He also tells us how to make the mental shift from desperation to aspiration. Follow Ron @ronprice89
2017-06-0515 min
The Complete Leader Podcast62. Personal Accountability Is Where a Leader Starts the JourneyDale and Ron talk today about Personal Accountability, which is a leader's capacity to be responsible for his or her personal actions. Ron Price, co-author of The Complete Leader, leads us through the facets of Personal Accountability, and gives us tips for how to build this characteristic in practical ways and make it a way of life. He talks about a leader's ability to follow through, take responsibility for his or her actions, and take feedback from others. Follow Ron @ronprice89
and Dale @DDixonMedia
2017-05-3013 min
The Complete Leader Podcast61. Getting Even Better at a Challenging Skill: Self Management (Part 2)Dale Dixon and Ron Price continue their conversation about Self-Management. They talk about the two components of self-management: demonstrating self control and the ability to manage time and priorities. Ron gives several tools to help you and your team prioritize what is important on a daily, weekly, quarterly and annual basis. He talks about the importance of clarity and offers practical steps and resources for improving self-management today. Follow Ron @ronprice89.
2017-05-2222 min
The Complete Leader Podcast60. One of the Most Difficult Skills: Self-Management (Part 1)Today we talk with Ron Price, business advisor, speaker and coauthor of The Complete Leader. Ron talks about the four dimensions of self-management, and the power (and vulnerability) in being able to understand yourself. He gives tips for developing optimal self-control, and how learning this skill takes time and practice. Follow Ron @ronprice89
2017-05-1521 min
The Complete Leader Podcast59. Intentional Leadership DevelopmentOn the show today with Ron Price, leadership advisor, author, speaker and President of Price Associates. We explore whether leaders are born or made, the definition of a leader, and how to start your leadership development process. Ron also talks about the three learning styles, the four ways to create a successful program, and the most effective ways for leaders to be developed. Follow Ron@ronprice89
2017-05-0824 min
The Complete Leader Podcast58. Lessons from The Complete Leader ProgramToday we're talking with Ron Price, co-author of The Complete Leader book. He talks to us about the leadership development program that was inspired by the book, and how it was launched. He talks about his passion to make leadership development practical, the importance of understanding yourself as a leader, and why it's hard to change patterns and behaviors. He also outlines why The Complete Leader Program focuses on skills and behaviors instead of knowledge, and the emphasis on relevance, practical application and interactive content. Follow Ron @ronprice89
2017-05-0122 min
The Complete Leader Podcast57. The Story Behind the Story: The Complete LeaderWe are joined today by one of the co-authors of The Complete Leader, Ron Price, who is a leadership and business advisor, and the president of Price Associates. Ron talks about how he and Randy Lisk wrote the book, why there are 25 leadership competencies to measure, and why they felt it was important to add the competency of authenticity to the book. He also talks about the importance of managing yourself as a leader, the skills needed to do that, and the power of becoming more self aware as a leader. Follow Ron @ronprice89
2017-04-2422 min
The Complete Leader Podcast56. The Innovator's Advantage (Part 2)We are joined today by Ron Price and Dr. Evans Baiya, co-authors of The Innovator's Advantage: Revealing the Hidden Connection Between People and Process. They dive into why they wrote the book, why you must have the right people in each stage of innovation in order to succeed, and why everyone is an innovator. They also introduce us to the three Ps of innovation: purpose, process and people. theinnovatorsadvantage.com Follow Evans @ebaiya and follow Ron @ronprice89
2017-04-1616 min
The Complete Leader Podcast55. The Innovator's Advantage: Revealing the Hidden Connection Between People and Process (Part 1)Today we have a conversation with Dr. Evans Baiya and Ron Price, the authors of The Innovator's Advantage. They talk about the six stages needed for innovation, the statistics and the why of innovation failure, and how they combined their backgrounds in engineering, innovation, talent development and leadership to identify the role of people in the process. Follow Evans @ebaiya and Ron @ronprice89
2017-04-1118 min
The Complete Leader Podcast54. Coaching & Developing OthersOur guest is Whit Mitchell, who is an executive coach and team builder with Price Associates. Whit is also a professional speaker and the author of Working In Sync. Whit talks about the different types of coaching, and what works best depending on the person and the situation. Why coaches should help their people get better at what they are already doing well, and neutralize the weaknesses, instead of focusing on them. Three things you can do to improve your coaching ability. Follow Whit @WorkingInSync
2017-04-0314 min
The Complete Leader Podcast53. Set a Goal and Achieve ItOur guest today is Mindy Bortness, owner of Communication Works Inc., which has been called the eHarmony for jobs. Mindy's specialty is helping clients reduce turnover by as much as 40%. Today Mindy talks with us about the importance of goal setting, the process she uses, why goals can (and should) change. She shares stories of her own goal shifting, and gives us three steps for successful goal setting and achievement. Follow Mindy @MindyBortness
2017-03-2716 min
The Complete Leader Podcast52. I Can't Hear What You're Saying Because Your Actions Speak Too LoudOur guest is Rodger Price, who is an executive coach and owner of Leading by Design. Today Rodger talks to us about effective communication. He tells us why communication is an issue in most companies, and why effective communication is hard, despite the fact that most people think they're doing it well. He gives us tips for improving communication, and talks about the importance of communicating what you say through your behaviors as well. He also stresses the importance of sharing significant messages "many different times in many different ways."
2017-03-1712 min
The Complete Leader Podcast51. The Core Competency of CreativityOur guest today is Courtney Feider, who is an executive coach, a pioneer in the field of creative disruption, and a faculty member for TCL. Courtney talks today about the power of comfortable creative environments and the results of a creative exercise with HP. She expands on the ROI of creativity, putting creativity on the business agenda, and intentional innovation supported by the business model. And she pinpoints how to start to encourage creativity in your company. Follow Courtney @courtneyfeider
2017-03-1318 min
The Complete Leader Podcast50. Gender Partnership in Business: The Game ChangerOur guest today is Chris Steely, who is a global business advisor, an NCAA national rowing champion, U.S. Marine Corps Officer, and author. Today Chris talks about the importance of gender balance in leadership. He gives us some statistics showing that companies with both men and women in executive positions perform better than those with only men. He also talks about the Institute for Gender Partnership and the "Men as Allies" movement. We discuss the science and biology of genders, the leadership strengths of men and of women, and how owners can structure their organizations to function more effectively...
2017-03-0515 min
The Complete Leader Podcast49. It's All About TeamworkOur guest is Whit Mitchell, who is an executive coach and team dynamics specialist with Price Associates. Whit is a facilitator for The Complete Leader, a speaker, and the author of Working In Sync. Whit talks about his early career as a rowing coach, and his views on teamwork based on a pivotal sports moment in his young life. He spells out the steps to help teams work better together, questions to use to measure the health of a team, and assessments that can help people recognize their own behaviors and the behaviors of others. Whit also gives three actions...
2017-02-2715 min
The Complete Leader Podcast48. Talent Development is Not MagicOur guest today is Paco Ortiz, who is the Senior VP and General Manager for Zoetis in Brazil and Latin America. Paco talks about his early career in bullfighting, and his transition from veterinary medicine to international business. We discuss the successful talent development program he started 11 years ago at Zoetis, and how he identifies emerging leaders. He also tells us the top three competencies he looks for in leaders, and why being transparent and setting up clear expectations are critical in employee development. Follow Zoetis @zoetis
2017-02-2135 min
The Complete Leader Podcast47. The Art of ResiliencyToday our guest is Mindy Bortness, who is a TCL Faculty Member and President of Communication Works. She is a leadership advisor who helps companies streamline and improve their employee selection. Mindy shares her own story of personal career resiliency, and different ways to get to a result by approaching a situation with resiliency. Mindy gives us tips to get through tough situations and to build up resiliency in our own lives. She tells us the actions that waste time, and how to instead focus on the silver lining. Follow Mindy @MindyBortness
2017-02-1020 min
The Complete Leader Podcast46. I Had No Clue I Was Doing ThatOur guest is Rodger Price, executive coach, leadership advisor, and owner of Leading by Design. Rodger believes that giving feedback is the most important action a leader can take. He talks about the importance of being open to feedback, the value of a 360-degree evaluation, and why self-awareness begins with others. He gives us tips for offering unsolicited feedback, and questions to use when asking for feedback.
2017-02-0515 min
The Complete Leader Podcast45. What Are You Compromising?Our guest is Chris Steely, Founder and Managing Director of GPS Business Group. Chris is a highly decorated Marine Corps logistics officer, and a national collegiate rowing champion, gold medalist and coach. Chris talks about compromise in business, why it is continuous, and how to use compromise to your advantage. He defines "appropriate compromise," the four key characteristics of leadership, and what it means to be holistically aware of the consequences of our actions. Follow Chris @ChrisSteely
2017-01-3013 min
The Complete Leader Podcast44. Flipping the TablesToday Ron Price flips the tables on our host Dale Dixon, and we learn more about our favorite host. Dale is a former news broadcaster turned author (Sweating Bullets), communications coach, and the Chief Innovation Officer for the Better Business Bureau. We learn about the birth of the BBB, and its role in business today as a facilitator between businesses and their customers. Dale also tells us about his one-on-one coaching for leaders who have to be on stage, on camera, or in front of a microphone. Follow Dale @DDixonMedia
2017-01-2220 min
The Complete Leader Podcast43. Use Conflict to Build RelationshipsOur guest today is Rodger Price, owner of Leading by Design. Rodger is an executive coach and facilitator for The Complete Leader program. Today we talk about conflict, and Rodger shares how to turn conflict into a way to build and improve relationships. He gives his method for leaning into conflict, understanding the root cause, and ultimately improving relationships through it.
2017-01-1619 min
The Complete Leader Podcast42. The Complete Leader Goes to SchoolToday our guest is Dr. Tom Sechrest, Director of the Masters Program in Leadership and Change at St. Edwards University in Austin, Texas. Dr. Sechrest talks about business ethnics in Asian countries, the business ecosystem in Austin, and the importance of flexibility in teaching. He also outlines his process for designing the new masters curriculum at St. Edwards, using tenants from The Complete Leader, and the critical role of personal assessments in the program. Follow Tom @tomsechrest
2017-01-0822 min
The Complete Leader Podcast41. New Years Resolutions & LeadershipOur guest today is Ron Price, an international business advisor, executive coach, speaker and author. Ron is the President of Price Associates, a global leadership firm. Ron has worked in 15 countries and served at almost every level of executive management over the past 35 years. Today he gives us some statistics on resolutions, why we make them, and what makes them fail. Ron also gives us some great tips for how to make successful resolutions in 2017. Follow Ron @ronprice89
2016-12-3018 min
The Complete Leader Podcast40. The True Essence of LeadershipOur guest is Chris Steely, who trains business leaders with GPS Business Group. Chris is a highly decorated Marine Corps logistics officer, and a national collegiate rowing champion, gold medalist and coach. He tells us about the relationship between sales and leadership, and why ego has no place in true leadership. Chris talks about authentic leadership, the importance of innovation, and how the best leaders are continually raising standards. Follow Chris @chrissteely
2016-12-1921 min
The Complete Leader Podcast39. Are You an Entrepreneurial Leader?Our guest is Dr. Lisa Aldisert, who is president of Pharos Alliance. Dr. Aldisert is an executive coach who specializes in strategic planning, workplace trends and leadership development. She talks about her research of entrepreneurial leadership, and lists the skills that these leaders need to master. She defines the “adore and abhor syndrome,” and talks about some of the most common challenges of leaders who are subject-matter experts. She also offers a gift to our listeners! Follow Lisa @LisaAldisert
2016-12-1312 min
The Complete Leader Podcast38. Build a Creative Brand One Person at a TimeToday our guest is Courtney Feider, who is a creative disruption strategist, speaker and business advisor with Price Associates. Courtney talks about the importance of cultivating creativity in your organization and making sure your culture is authentic. She also talks about the four paradigm shifts that are happening in business today, and how you can leverage them within your company. Follow Courtney @courtneyfeider
2016-12-0511 min
The Complete Leader Podcast37. Building Your High-Performing TeamOur guest is Whit Mitchell, who is an executive coach and team dynamics specialist with Price Associates. Whit is also a speaker and the author of Working In Sync. Whit shares the ingredients needed for a high-performing team, tools for attaining greater self-awareness, and tips to become more aware of the other people on your team. Whit also talks about the power of reading body language and recognizing tone. Follow Whit @WorkingInSync
2016-11-2914 min
The Complete Leader Podcast36. Writing Compelling ContentOur guest today is Stacy Ennis. Stacy is a writer, book coach and creative consultant who helps thought leaders, celebrities, Nobel prize winners, and everyday folks translate their thoughts into great writing. She speaks to us about why it’s often difficult for people to write and why consistent writing is important. She also shares step by step how to create an effective writing routine, and how to choose a writing topic. Follow Stacy@StacyEnnis
2016-11-2115 min
The Complete Leader Podcast7. Leading Is BrandingIn this week’s podcast, we talk with Justin Foster, cofounder of Root + River, author, speaker, and TCL Faculty Member. Justin tells us about the paradigm shift in the way companies think about branding and leadership. We learn why every positive and negative brand decision can be traced back to a leadership decision, and why everyone in an organization has a responsibility for its brand. Justin also shares three ways that leaders can improve their brands. Follow Justin @fosterthinking
2016-05-0215 min
The Complete Leader Podcast6. Revolving Doors and Sleepless NightsThis week on The Complete Leader podcast, we talk with Mindy Bortness, who is a business advisor and the CEO of Communication Works, Inc. Mindy has been described as “eHarmony for jobs,” and today she shares her insights with us on the three ways that companies can get better at hiring. (Plus we meet her new rescue pup!) Learn more about Mindy Bortness at http://communicationworksinc.com. Follow her @MindyBortness.
2016-04-2511 min
The Complete Leader Podcast5. The Hidden Strengths of Introvert LeadersThis week we talk with Team Health Specialist and Coach to Yin Leaders, Andy Johnson, about Introverted Leaders. He expands on the definition of introversion, the often hidden strengths of introverted leaders, and the need for complementary leadership. Learn how you can better understand and leverage the introverted leaders in your company. Andy Johnson is an executive coach to yin leaders and teams with Price Associates (www.price-associates.com) and a faculty member of The Complete Leader leadership development program. www.thecompleteleader.org. Follow Andy @andyjohnsonPA.
2016-04-1811 min
The Complete Leader Podcast3. Your Inner Circle is the Key to Becoming a Better LeaderFind out how in this week’s podcast when we talk with executive advisor and team dynamics specialist Whit Mitchell about the process of Inner Circle Coaching and its dramatic ability to create tight-knit teams and move the bottom line. Whit Mitchell is an author, speaker, and business advisor with Price Associates. www.price-associates.com Follow Whit @WorkingInSync
2016-04-0213 min