Shows
Operations Made BetterThe Path of Least Resistance Isn’t Always the Path You “Should” TakeThe Northridge Group's CEO, Therese Fauerbach, shares how to improve your decision making process by tackling the “should do” vs. “could do” dilemma.2021-11-0207 minOperations Made BetterManaging the Next Generation of LeadersThe Northridge Group's CEO, Therese Fauerbach, shares how CEOs can ensure the next generation of leaders are set up for success.2021-06-1107 minOperations Made BetterHelping Small Businesses Survive the COVID-19 CrisisIn our latest audio blog, Therese Fauerbach, CEO and Co-Founder of The Northridge Group, discusses steps leaders of small businesses can take now to help their employees, customers, and communities survive and thrive during these uncertain times.2020-05-0706 minOperations Made BetterGratitude Starts with a Great Customer ExperienceThe best way for organizations to express gratitude to their customers is to provide them an exceptional customer experience at every opportunity. Listen from The Northridge Group's CEO, Therese Fauerbach, as she shares her views on the power of gratitude and how the best way for companies to express gratitude to their customers is not simply through the two words.2019-11-2505 minOperations Made BetterThe 7 Greatest Leadership Lessons I've LearnedIn her blog, The Northridge Group's CEO, Therese Fauerbach, shares a few of the greatest leadership lessons she has learned throughout her career. From working in a diverse range of organizations, functional groups, and cultures to co-founding a company of her own, these unique experiences have all contributed to the person and business leader she is today.2019-10-3106 min