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ITOps, DevOps, AIOps - All Things OpsEp. 47 - 35,000 to 130,000 Students in 5 Years: Scaling IT at Internationale Hochschule - with Thomas SingbartlSince 2019, Thomas Singbartl, Head of Global IT Operations at Internationale Hochschule (IU), has supported the university's astonishing growth journey from 35,000 to 130,000 students.Join host Elias Voelker in this episode as Thomas shares how IT fueled IU’s exponential growth, why the term “digital transformation” no longer applies, and how Syntea, IU’s AI learning companion, is revolutionizing education. He also outlines his vision for AI in IT operations, from process optimization to empowering help desk teams with more meaningful work.You'll learn:1. Similarities and differences between IT in media and education2. How IT e...2024-12-0931 min