Shows
Tigerpaw RadioThe EV Charging Opportunity for the Office Equipment ChannelIf you are thinking of diversifying your services, have you considering EV charging stations? Join us as we explore the rise of EV charging stations in the industry with those who are doing it. Join your host, West McDonald, and guests, Jim George and Mark Hart, and discover how you can tap into this booming market and offer innovative solutions to your customers. Don't miss out on this electrifying opportunity!
2023-07-3132 minTigerpaw RadioThe AI Access Control Revolution - A Conversation with Brendan McFallAre you ready to discover how Artificial Intelligence is revolutionizing access control in the security industry? In our latest interview with Brendan McFall from Northland Controls, he shares insights on how AI enhances security, boosts efficiency, and opens up new avenues of value for customers. Don't miss this opportunity to stay ahead of the curve!
2023-06-2224 min
Uncle Marv's IT Business Podcast504 Women CEOs of the Channel on Diversity and InclusionThe IT Business podcast presents a panel discussion on diversity and inclusion with two accomplished CEOs in the channel, Emily Glass and Michelle Accardi. Emily and Michelle share their insights and experiences on how to create a more diverse and inclusive workplace. The discussion covers various topics, including the challenges faced by marginalized groups, the importance of role models, and creating safe spaces for difficult conversations. The CEOs also discuss the positive changes they have seen in the industry but acknowledge that there is still work to be done. They emphasize the need for individuals to seek support when needed a...2023-06-1856 min
Uncle Marv's IT Business Podcast504 Women CEOs of the Channel on Diversity and InclusionThe IT Business podcast presents a panel discussion on diversity and inclusion with two accomplished CEOs in the channel, Emily Glass and Michelle Accardi. Emily and Michelle share their insights and experiences on how to create a more diverse and inclusive workplace. The discussion covers various topics, including the challenges faced by marginalized groups, the importance of role models, and creating safe spaces for difficult conversations. The CEOs also discuss the positive changes they have seen in the industry but acknowledge that there is still work to be done. They emphasize the need for individuals to seek s...2023-06-1856 minTigerpaw RadioExploring the Merge of Cybersecurity and Physical Security in a Hyper-Connected WorldCybersecurity or physical security? In a world increasingly driven by AI and IoT, can we truly separate the two anymore? Join us in an insightful dialogue as West McDonald and global security expert Michael Gips delve into the merging of physical and virtual security realms. From exploring the unexpected journey of a death row attorney turned security expert, to understanding the implications of an ever-growing IoT ecosystem on global security assets, this conversation promises to redefine your perspective on integrated security solutions.
2023-06-1226 minTigerpaw RadioAI-Social Synergy: Revamping Tech Marketing in 2023In an era where technology solutions evolve at breakneck speed, the ways we market to our customers must follow suit! In the latest enlightening interview, join West McDonald from Tigerpaw Software and seasoned marketing exec, Kelly Stone, as they explore the shifting landscapes of social media marketing and technology.
2023-06-0518 minTigerpaw RadioFrom Battlefields to Boardrooms: The Impact of Military Veterans in CybersecurityAre you a military veteran looking to transition to the technology services world, or a company seeking more top-notch talent to drive growth? Join Chief Noise Maker West McDonald and Professor Neil Curtis from DXC Technology as they discuss the powerful value of military experience in the tech world. Learn about emotional intelligence, diversity and inclusion, and the parallels between military tactics and cybersecurity expertise.
2023-05-2530 minTigerpaw RadioPrint Dealers: Smart Changes to Reduce Environmental ImpactJoin us as we dive into the world of eco-friendly printing practices with Tigerpaw host West McDonald and an all-star panel: Tricia Judge (IITC), Eric Crump (Ringdale), & Shneour Heintz! We discuss how to practice the 3 Rs (Reduce/Reuse/Recycle) in the managed print ecosystem, make print-enabled devices more efficient, and drive a "Reman Renaissance" to help businesses improve their environmental footprints! Don't miss out on this game-changing conversation–our planet depends on us all!
2023-05-1527 minTigerpaw RadioTop Secret MRR: the Shocking Weapon Your Competitors Don’t Want You to KnowAttention MSPs! Boost your MRR with this game-changing strategy your competitors hope you don’t know about. Join our exclusive interview with industry leaders West McDonald, Brian Harris, and Jay Christensen as they reveal insider secrets to adding high margin MRR!
2023-05-0126 minTigerpaw RadioPersonal Brand and Sales Mastery for IT ProfessionalsIT Professionals: Are you ready to elevate your career? Join West McDonald and Dr. Cindy McGovern in a must-watch interview that will help you master your personal brand and unlock your inner sales guru. Discover how owning and managing your personal brand can lead to personal and professional success in the technology industry. Don't miss this chance to learn from the “first lady of sales” so you can elevate your IT career! Check out the interview.
2023-04-1320 minTigerpaw RadioFuture-Proof Your Technology Solutions Business: Back to the Future with AIPlanning for the future of your technology solutions business can be daunting, especially with the rapid pace of change in the IT world. But fear not! In this Tigerpaw interview, West McDonald and guests Bob Johansen and Jeremy Kirshbaum share powerful tips on how to plan ahead using "Future-back thinking" and prioritize decisions using the 7 spectrums of choice.
2023-03-2028 minTigerpaw RadioThe Power of Client Information: Tools to Unlock the Data You Already HaveUnlock untouched revenue streams with the power of client information and AI solutions! In this interview with Rick Reynolds of Ask Forensics, discover the secrets of account and sales forensics and how they can revolutionize your business strategy. Tune in now!
2023-03-0626 minTigerpaw RadioHow the Pro AV Industry Must Evolve in 2023 and BeyondReady to stay ahead of the curve in the Pro AV industry? Join Ben Thomas of the ProAV podcast as he dives into the future of the Pro AV channel and explores how to adapt and evolve in 2023 and beyond.
2023-02-2023 min
Tigerpaw RadioMaximizing the Benefits of AI While Maintaining Responsibility: A Conversation with Seth DobrinAre you curious about using AI to boost your business but wondering how to do so responsibly? Our latest episode of Tigerpaw Radio has you covered! Seth Dobrin from the AI Institute joins us to discuss the importance of being transparent, utilizing diverse and high-quality data, and staying up to date on the latest AI developments.2023-01-2334 min
Tigerpaw RadioTouchdown: Leadership, 10 Yards at a TimeTouchdown! Join West McDonald and special guest Jeff McWilliams, VP of Growth at Blind Zebra, as they explore the power of peers in helping sales leaders sharpen their craft. Discover how Blind Zebra helps businesses grow and operate more efficiently and learn how sales leadership and growth are more like a Superbowl than you might think!2023-01-0920 min
Tigerpaw RadioHow We Survived a Cyberattack: Interview with Robert Cioffi, Progressive Computing, Inc.How do you survive a ransomware attack and come out stronger on the other side? Learn from somebody who has done it! Join Robert Cioffi of Progressive Computing, Inc., as he shares the harrowing details and inspirational moments of how to not just survive, but thrive.2022-12-2738 min
Tigerpaw RadioMastering Growth in Turbulent Times: Interview with Michael L. CozzensYou know you must do things differently to grow your business in these turbulent times, but where to start? Right here! Check out this eye-opening interview with Michael L. Cozzens as he shares the secrets that helped to grow Visual Edge IT into the giant it is today.2022-12-1319 min
Tigerpaw RadioNo More Empty Suits: Interview with Best Selling Author & Sales Coach Larry LevineIn this Tigerpaw Radio interview with Larry Lavine, best selling author of “Selling from the Heart,” you’ll learn how to become a sales professional that not only makes money but also builds a high level of trust with customers.2022-11-2940 min
Tigerpaw RadioDemystifying the Metaverse: Interview with Giselle Mota“Meta” is in the news for all the wrong reasons, but does that mean the metaverse is dead? Hardly. Tune in as Giselle Mota, Chief of Product Inclusion at ADP, helps demystify the metaverse and unlock huge opportunities for your business today.
Episode: 60
Guest: Giselle Mota2022-11-1521 min
Tigerpaw RadioB2B Social Marketing & Sales Primer: Interview with Brandi Rogers1.93 billion people use Facebook every day. 74% of them are using it for business purposes, and 74% of those folks are decision-makers. Is your business reaching them? Let Brandi Rogers, Director of Marketing at CharTec. Inc, show you how!
Episode: 59
Guest: Brandi Rogers2022-10-3114 min
Tigerpaw RadioYou’re an MSP at risk of being hacked: What are your legal obligations?Your worst nightmare as an MSP or IT Services provider has become reality: You’ve been hacked and are locked out of all your systems. Blair Dawson of McDonald Hopkins shares what you need to do to protect yourself and your customers.
Episode: 58
Guest: Blair Dawson2022-10-1727 min
Tigerpaw RadioHow the Gamification of Cybersecurity Changes the Game for GoodThe biggest cybersecurity threat is not malware, it’s our own people. Join Clint Bodungen of ThreatGen as he shares how Gamification could change that and allow you to dramatically increase your security stance.
Episode: 57
Guest: Clint Bodungen2022-10-0321 min
Tigerpaw RadioThe Cloudy Opportunities Facing the Modern MSPDid you know that there are 7 to 10 types of businesses that ALL call themselves MSPs? Crazy I know! Join host West McDonald, Chief Noise Maker at Tigerpaw Software, and Juan Fernandez, CEO and Co-Founder of the MSP Growth Coalition, as they dive into all the future opportunities for the modern MSP.
Episode: 56
guest: Juan fernandez2022-09-2230 min
Tigerpaw RadioFuture Opportunities for Office Equipment DealersCurious about how HP is moving into the future? Join Tami Beach, Head of MPS Channel Sales at HP, as she lays out what the future could look like for dealers willing to evolve and seek new opportunities.
Episode: 55
Guest: Tami Beach2022-09-0827 min
Tigerpaw RadioWhy Our Culture Starts with TEAM: Interview with Chris Taylor, Fisher’s TechnologyCorporate core values are a lot more than words on a wall. Join Tigerpaw’s West McDonald and Chris Taylor, CEO at Fisher’s Technology, as they dive in deep into the who, what, where, when, and why of developing strong corporate core values.
Episode: 54
Guest: Chris Taylor2022-08-2221 min
Tigerpaw RadioExtreme Remote WorkIf you think remote work is hard, try remote work while living out of a van! Carrie Lynn and Ian Richardson don’t hold back on all the things you need to know if you’ve ever dreamed of #vanlife on the road!
Episode: 53
Guests: Carrie Richardson, Ian Richardson2022-08-1529 min
WINWest McDonald helps his partners WIN by keeping an eye on the future!Send us a textWelcome to this week's episode of W.I.N. with Ian Richardson from Richardson & Richardson Consulting!This week join Ian as he sits down with West McDonald from Tigerpaw Software! West McDonald is the #4 ranked influencer in the Top 100 Influencers in the Managed Print Channel and Chief Noise Maker at Tigerpaw Software. His passion is helping his friends and partners find answers by asking questions while keeping an eye on helping their businesses grow in both new and innovative ways. He has a particular knack for helping entrepreneurs navigate a converging, c...2022-08-0221 min
Tigerpaw RadioBecoming More for Your CustomersWho’s up to the challenge? Listen as Laura Blackmer, President of Dealer Sales at Konica Minolta Business Solutions U.S.A., shares how to become more important to your customers in a changing industry.
Episode: 52
Guest: Laura Blackmer2022-08-0124 min
Tigerpaw RadioMonthly Recurring Revenue: The Future for Commercial IntegratorsWhen you think of the integrator channel, MRR, or, Monthly Recurring Revenue, may not seem to be a natural fit. On the latest episode of Tigerpaw Radio, Dan Ferrisi from Commercial Integrator shares why this shouldn’t be the case.
Episode: 51
Guest: Dan Ferrisi2022-07-1826 min
Tigerpaw Radio50th Episode of Tigerpaw RadioWe’re excited to share we’ve reached a significant milestone for Tigerpaw Radio and TigerTube–our 50th episode!
When we launched this podcast, we made a commitment to produce educational content with a focus on helping our partners and customers with business growth. After 49 episodes featuring 62 different guests and covering a wide range of topics, I think you can agree we’ve delivered! To celebrate this milestone, we conducted our 50th episode as a live broadcast. We brought back some of our most popular guests to revisit the insights they shared and talk about what’s going on today.2022-07-181h 00
Tigerpaw RadioDistribution DisruptionYou may not be able to control a stormy sea, but you can learn how to surf, right? Listen in or watch as Barney Kister shares critical insights to help you better position your business as global distribution models change forever.
Episode: 49
Guest: Barney Kister2022-06-1619 min
Tigerpaw RadioDiversification PrimerJoin Chip Miceli in this rare and important interview with Tigerpaw as he shares the secrets of diversification for explosive growth!
Episode 48
Guest: Chip Miceli2022-05-3127 min
The Key Point PodcastTigerpaw Adds MPS Functionality to Its Flagship IT PlatformTrevor Moses, Vice President of Customer Success at Tigerpaw, speaks with Keypoint Intelligence’s Carl Schell about Tigerpaw One software as well the features, benefits, and evolution of its new managed print services (MPS) capabilities. The conversation also touches on Tigerpaw initiatives (expanding its dealer network, helping organizations achieve more through automation) while explaining how the company is further bridging the gap between IT and print.2022-05-1021 min
The Key Point PodcastTigerpaw Adds MPS Functionality to Its Flagship IT PlatformTrevor Moses, Vice President of Customer Success at Tigerpaw, speaks with Keypoint Intelligence’s Carl Schell about Tigerpaw One software as well the features, benefits, and evolution of its new managed print services (MPS) capabilities. The conversation also touches on Tigerpaw initiatives (expanding its dealer network, helping organizations achieve more through automation) while explaining how the company is further bridging the gap between IT and print.2022-05-1021 min
Tigerpaw RadioDiversify or Move Aside: A Managed Services Business Success StoryIf you’re looking for inspiration when it comes to diversifying your business for hyper-growth, this interview with Jeff Bendix is solid gold.
Episode: 47
Guest: Jeff Bendix2022-05-0420 min
Tigerpaw RadioThe eCommerce Genie is Out of the BottleOffice equipment dealers can no longer ignore eCommerce and online marketplaces if they want to stay relevant. Norm McConkey talks with West McDonald about how dealers can thrive in this new economy.
Episode: 46
Guest: Norm McConkey2022-04-2528 min
Tigerpaw RadioWho Dares WinsDon’t watch or listen to this interview with Paul R. Ruppert unless you’re ready to start growing your tech services business at hyper-speed. Seriously.
Episode: 45
Guest: Paul Ruppert2022-04-1137 min
Tigerpaw RadioDouble Digit GrowthA managed tech services provider sustaining 16 years of double-digit growth through the pandemic… now that’s a story you want to hear.
Episode: 44
Guest: Ed Knott2022-03-2816 min
Tigerpaw RadioWinning Digital PresenceJoin Rick Lambert as he shares his secrets on how to win more sales by establishing a powerful digital presence. You’ll come away with new ideas to market and sell to prospects in 2022!
Episode: 43
Guest: Rick Lambert2022-03-2321 min
Tigerpaw RadioConsumer GradeIn this exclusive interview with Valerie Alde-Hayman of gap intelligence, you’ll get access to the statistics and market trends that could forever change your mind about the consumer print market and its impact on the OED channel.
Episode: 42
Guest: Valerie Alde-Hayman2022-03-1429 min
Tigerpaw RadioEcom Sales EnablementStill plan on selling MFDs and printers this year? Will buyers pick you over Amazon or another online option? This insightful interview with Randy Dazo might just make the difference between success or failure in 2022.
Episode: 41
Guest: Randy Dazo2022-03-1030 min
Tigerpaw RadioChanging ChannelsJoin Forrester’s Jay McBain, Principal Analyst, as he offers up the goods on changes in technology services channels that will impact your business dramatically in 2022!
Episode: 40
Guest: Jay McBain2022-02-2827 min
Tigerpaw RadioHiring And RetentionHiring and retention in the age of the “Great Resignation” may feel impossible, but it doesn’t have to be. Join Joel Vaslow in this powerful interview as he shares the strategies and tips to win more top talent in challenging times.
Episode: 39
Guest: Joel Vaslow2022-02-1438 min
Tigerpaw RadioDefensible SecurityTired of bad actors having the upper hand? Learn how to make your online and network security much more defensible in this “behind the beard” interview with Matt Lee from Pax8.
Episode: 38
Guests: Matt Lee2022-02-0841 min
Tigerpaw RadioThe Power Of PeersDo you volunteer? Join West McDonald and his guests to hear first hand why these senior leaders volunteer and why you should too.
Episode: 37
Guests: Debra Dennis, Tim Renegar, Joe Barganier2022-02-0328 min
Tigerpaw RadioSecurity Or BustJoin West McDonald and Greg VanDeWalker as they break down what you need to do (RIGHT NOW!) to improve your customers’ security and grow your business in 2022.
Episode: 36
Guest: Greg VanDeWalker2022-01-1824 min
Sales Gypsy - Business, Tech, and SalesSales Gypsy Season 2: Episode 1 - West McDonaldWest McDonald is a Global Top 100 MPS Influencer, founder of the Flat Rate Academy, Business Development & Customer Engagement at Tigerpaw Software, & President of the Managed Print Services Association. West and Jesse discuss the new delivery models of office equipment, cyber security, getting lean as a business, and the Managed Print Services Association.2022-01-1729 min
Tigerpaw RadioInside the Cannata Report: An exclusive look into a pillar of the Office Equipment ChannelFirst podcast of the new year! Start 2022 with ideas and insights from CJ Cannata and Scott Cullen of the Cannata Report. The pair dive deep into the current and future challenges in the Office Equipment channel in this latest episode of Tigerpaw Radio with West McDonald.
Episode: 35
Guests: CJ Cannata, Scott Cullen2022-01-0426 min
Tigerpaw RadioThe Future of Our Channel: Predictions by BPO MediaJoin Tigerpaw Software as we interview Patricia Ames and Amy Weiss of BPO Media to share their predictions for the future of the office equipment channel.
Episode 34:
Guests: Patricia Ames, Amy Weiss2021-12-2143 min
Tigerpaw RadioThe Flat Rate KingWhat kind of person would start a managed print business knowing full well that the deck is stacked against them because of massive established players? Earl Everson, that’s who! In this exciting interview, Earl bares all and explains how winning is done when you break all the rules and put the customer first.
Episode: 33
Guest: Earl Everson2021-12-1620 min
Tigerpaw RadioMastering the POWER of Paid Advertising for B2B LeadsOn the latest episode of Tigerpaw Radio, West McDonald and his guest, Eyal Katz, discuss how to use paid digital marketing to start growing your B2B leads affordably and with real results.
Episode: 32
Guest: Eyal Katz2021-12-0223 min
Tigerpaw RadioMarks on Paper: Distributors Talk About the Future of the Office Equipment ChannelIn this episode of TigerTube, two of the channel's heavy weights share their ideas about what dealers must do to survive and thrive in a post-pandemic world.
Episode: 31
Guests:
Greg Welchans, President at DM Supplies Network
Jim Cerkleski, Executive Chairman at Clover Imaging Group2021-11-0439 min
Tigerpaw RadioBold Moves Bold Growth: Managed Print Providers Share Strategies for BOLD GrowthThe past few years have certainly tested the mettle of business leaders in the Office Equipment Channel. There are those that would have you believe that the space will continue to suffer, that MPS and the value of A3 are dead. But are they? And what other ways must organizations flex and adapt to prosper in the age of the new office?
Episode: 30
Guests:
• Bob Evans, Principal at Function 4
• Jeff Bendix, President at Bendix Imaging
• Brian Stevenson, President at FootPRINT Managed Services2021-11-0239 min
Tigerpaw RadioBreaking The Rules With Rules: Print Security in an Unsecure WorldJoin Tigerpaw as we interview two of the world-leading experts on print-based security and policy enforcement. They will teach you exactly what you need to do to make sure that you’re doing everything you can to keep your customers safe when it comes to the printed page.
Episode: 29
Guests:
Eric Crump, Director of Strategic Alliances at RINGDALE.
• Mark Hart, Executive Director of Business Development at ACDI Inc.2021-10-2234 min
Tigerpaw RadioEnding the Tyranny Of The BoxThe traditional WAN (Wide Area Network) has been around for a long time and is definitely inside the box. How do you get the WAN outside the box? Is it even possible? Is there enough opportunity to bother? Join Tigerpaw as we interview Craig Shlagbaum, SVP, Indirect Channels, Comcast Business, as he lays out how we can end the tyranny of the box with the new opportunities of the SD-WAN.
Episode: 282021-09-2719 min
Tigerpaw RadioSocial Selling Like A Jedi Master: A guide for MSPs, Managed Tech Providers, Nerds & GeeksWhether you are an introvert, technology geek, or just somebody looking for a better way to grow sales, this Tigerpaw interview with world-leading social selling expert Janet Schijns, CEO at JS Group, will have you selling like a Jedi Master in no time.
Episode: 272021-08-0236 min
Tigerpaw RadioThe Cloud Opportunity for MSPsJoin West McDonald, Chief Noise Maker at Tigerpaw Software, and Jason Bystrak, VP of Cloud & Services Business Unit at D&H Distributing, as they discuss the Cloud opportunities that could lead to incredible growth for those in the know.
Episode: 262021-07-0822 min
Tigerpaw RadioThe Co-Managed RevolutionWe interviewed two of the leading MSP experts that are excelling with co-managed services and they share their knowledge on how to do it right.
Episode: 25
Guests:
- Bob Coppedge, CEO & Owner at Simplex-IT
- Brian Weiss, CEO at ITECH Solutions2021-05-1434 min
Tigerpaw RadioEmbracing Discomfort For Growth: Lessons from a Green BeretJoin Tigerpaw and Jason Van Camp, Green Beret and business leader, as we explore how discomfort and uncertainty in your business are much better and more necessary than you think.
Episode: 242021-04-1526 min
Tigerpaw RadioFlat-Rate for Managed Print: The Panel DiscussionJoin Tigerpaw and a panel of Flat-rate experts as they show you how to take away the fear and drive confidence in a profitable and growth-focused flat rate program for office print.
Episode: 23
Guests:
• Bud Karakey, VP of Customer Engagement at NEXERA, a BEI Services Company.
• Kenneth Edmonds, CEO at 22nd Century Management
• Earl Everson, Founder at Elite Document Solutions
• West McDonald, Host, Tigerpaw Radio, founder, West McDonald Co.2021-03-1633 min
Tigerpaw RadioUsing Video In BusinessBefore you say “YouTube is for kids”, think again: In a study detailed on Vidyard, companies that use video are growing 49% faster than those that don’t. At the time of writing, there are over 500 hours of video uploaded to YouTube EVERY MINUTE. Are you benefiting?
Join Tigerpaw Radio and David Walsh; our expert YouTube guest with over 300,000 subscribers; as we explore how video can help grow your business.
Episode: 22
Guest:
•David Walsh, YouTube expert and founder, David Walsh Online2021-02-2329 min
Rights and Brands PodcastLena Frölander-Ulf creates stories that bring together the entire family for a shared reading experienceIn this episode, author and illustrator Lena Frölander-Ulf talks about her first children’s novel Nelson Tigerpaw (Nelson Tigertass) together with agent Leenastiina Kakko. This episode was recorded back in 2019 upon the release of the novel. The novel Nelson Tigerpaw (Nelson Tigertass) was published simultaneously in Swedish and Finnish. Since its release in 2019, the book has received much interest. It was nominated for several literary awards including the 2019 Finlandia Junior Prize and the 2020 Runeberg Junior Prize. The novel was awarded the Arvid Lydecken Prize in 2020, praised as “an impressive story that tells about...2020-12-2218 min
Tigerpaw RadioRemote SecurityThe pandemic has changed everything, including how and where people work. More people are working from home than ever before in modern times and this introduces new security threats as well. Join experts from Tigerpaw Software, Pax8, Doberman Technologies, Compliancy Group, and ACDI who are attacking these new problems and turning them into opportunities.
Episode: 21
Guests:
- Paul Redding
- Mark Hart
- Ian Richardson
- Brad Fugitt2020-12-1645 min
Tigerpaw RadioWomen In TechIn this episode of Tigerpaw Radio, we meet with some women leaders in tech who share their experience in the world of high tech and advice for bringing more equality to the channel in the future.
Episode: 20
Guests:
•Beth Neargarder, Channel Manager, RocketCyber
•Yvette Steele, Director of CompTIA’s Advancing Tech Talent and Diversity Community
•Van Little, Global CTO at Interdynamix2020-12-0344 min
Tigerpaw RadioGreat Customer ServiceWe spoke with two customer service aficionados; Corey Odvody of Americom and Joel Vaslow of Tigerpaw Software; and they share the secrets to consistently delivering great customer service.
Episode: 192020-11-1946 min
Confessions of an IT Business Owner PodcastJames Foxall | TigerpawRyan interviews James Foxall, President and CEO of Tigerpaw. His company’s PSA platform has helped scores of MSPs better manage their businesses over the past couple of decades. In addition to running a successful channel software company, James is an advocate of the Entrepreneurs’ Organization, a non-profit that helps business owners achieve their personal and professional goals.Source2020-10-2144 min
Tigerpaw RadioMarketing & Sales During a PandemicJoin Tigerpaw Radio in a deep-dive series as we talk with progressive vendors and dealers about how they are not just surviving during the pandemic but growing as their competitors continue to lose ground.
Episode: 18
Guests
o Peter Busam, Chief Balancer, Equilibrium Consulting
o Greg Van De Walker, Senior Vice President, IT Channel & Services, Collabrance
o Juan Fernandez, BMI ImageNet
o Carrie Simpson, Managed Sales Pros2020-10-1331 min
Paul Green's MSP Marketing PodcastEpisode 46: So which is the best PSA?In this week’s episode
It’s the One Trillion Dollar question… which is the best PSA? The right PSA, set-up in the right way, can make you more efficient and increase your profits… but how do you choose a PSA in the first place? On this week’s show Paul is joined by a PSA expert to help guide you
Paul’s also going to be looking at the two most important elements of your website; traffic and conversion. You can’t rely on just one or the other. You need both. So Paul details how you can make them...2020-09-2929 min
Tigerpaw RadioExtreme Remote Work: An American’s Lockdown in PanamaImagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over 3 months. This may sound like the plot to a film, but it actually happened to guest Greg Vandewalker, Senior Vice President, IT Channel & Services at Collabrance, LLC.
Episode: 172020-09-0933 min
Tigerpaw RadioThe Threat of Print Security in an Increasingly Remote Working WorldPost-pandemic, 47% of companies expect to see a portion of their workforce work from home permanently. This raises issues for physical and network print security for customers and providers. How can you get ahead?
Episode: 16
Guest: Eric Crump, Director of Strategic Alliances at Ringdale and MPSA Executive Board Member2020-08-2136 min
Tigerpaw RadioSuper Connectors“It’s not always what you know, but who you know” is as true in the digital age we live as it ever has been. For all of your networking efforts, you might be missing some of the best connections there are - The Super Connector.
Episode: 152020-07-0140 min
Tigerpaw RadioThe Power of Belonging to Something BiggerListen in as we get up close and personal with leaders in the BTA, CompTIA and the MPSA. This episode is filled with insights about the power and benefit of belonging to something bigger. Now more than ever, these associations are bringing strength and community to the Channel when it’s needed most.
Episode: 142020-06-1529 min
Tigerpaw RadioPost-Pandemic Strategies for Growth Starting TODAYBetter days are ahead and there is no time like now to start preparing for them. Listen for important information to help you, not just prepare for your business life after the pandemic, but to grow your business after it.
Episode: 13
Guest: Darrel Amy, founder, Revenue Growth Engine and CIO, Convergo2020-05-2631 min
Tigerpaw RadioAdapting Your Business During The PandemicThanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. In this episode of Tigerpaw Radio, we interview 4 business leaders who have done a tremendous job in not just weathering the COVID-19 storm but continuing in their missions to grow.
Episode: 12
Guests:
Jeff Bendix, President, Bendix Imaging & Bendix Technologies
Kevin Morris, CEO, OneDOC Managed Print Services
James Foxall, CEO, Tigerpaw Software
Joel Vaslow, COO, Tigerpaw Software2020-05-1237 min
Tigerpaw RadioAnti-drone TechnologyWith so many personal, commercial, and military drones entering the marketplace the skies are going to be busy and more dangerous. What's being done from a security standpoint to ensure safety? What kinds of anti-drone technologies are being tested and which ones will win?
Episode: 11
Guests: Vitaly Mzokov, Kaspersky2020-04-3028 min
Tigerpaw RadioSpeak Up: Convey Confidence in Person or OnlineWhether in the boardroom trying to get people to buy into a new initiative, a public venue speaking to hundreds of people (one day soon I pray!), or simply bringing you’re a game to the next video conference call, the art of speaking is one of the most important and yet most ignored aspects of our business lives.
Episode: 10
Guest: Heather Monohan, author of “Confidence Creator"2020-04-1634 min
Tigerpaw RadioRealizing the Recurring Revenue DreamWe all know that recurring revenue is the new shiny object, but is it all it's cracked up to be and should you bother?
Episode: 9
Guests: James Foxall & John MacInnes2020-04-0232 min
Tigerpaw RadioThe Future of Re-manufactured Toner in a Contracting Pages WorldUsers are printing 3% to 5% less every year and the toner wars between the OEMs and those that make remanufactured alternatives are only heating up. When you add ink-based technologies to the mix the tension only gets higher. What does the future hold for some of the biggest re-manufacturers of OEM alternatives?
Episode: 8
Guest: Tricia Judge2020-03-1737 min
Tigerpaw RadioThe Channel As You Know It Died In 2019. 2020 Is The Year of The EcosystemEpisode: 7
Interview with Jay McBain at Forrester Research2020-03-0636 minThe Key Point PodcastA Deep Dive into the Print/IT ConvergenceWest McDonald, Vice President of Business Development at Tigerpaw Software, speaks at length with our very own Carl Schell about dealers, MSPs, and industry trends and makes one bold prediction, too.2020-02-2621 min
Tigerpaw RadioSustainabilityWith the world abuzz with disagreement on global warming, are green initiatives still important to companies? What kinds of things can companies do to reduce their footprint and make a difference?
Episode: 6
Guests: Aarron Dyck, Clover & Jordan Darragh, PrintReleaf2020-01-2340 min
Tigerpaw RadioSelling from the HeartThis is a podcast you won't want to miss as we talk with the author of "Selling from the Heart" about the ugly side of "social" and how in many ways people are doing a terrible job of using social correctly. He'll share expert tips on how to articulate and drive real value in a winning sales process.
Episode: 3
Guests: Larry Levine, Author, Keynote & Founder at Selling From The Heart2020-01-2341 min
Tigerpaw RadioSecurity InsecurityGiven the increasing number of Ransomware attacks and data leaks, why are companies waiting until they have a major security incident before they really do something about it? Worse yet the bad actors are targeting MSPs as gateways to their customers and the cloud is no longer as secure as once believed. Are there insights to help companies to start protecting themselves before its too late?
Episode: 2
Guests: Himanshu Verma, Global Business Development Security Services at AWS and Matthew Solomon, Vice President of Business Development & IT Complete at Kaseya2020-01-2357 min
Tigerpaw RadioInnovation DesertIn most ways the Managed Services and Managed Print channels look a lot like they did 5 years ago. Or do they? In this episode we’ll explore innovation with two exceptional thought leaders on channel diversification. Listen in to get expert advice on how you can innovate and grow your business more while pushing back on stagnation and old thinking.
Episode: 5
Guests: Greg Walters, Owner & Founder at Walters Inc., and Norman McConkey, Creator at MPS Toolbox2020-01-2350 min
Tigerpaw RadioMPS Offering MSPCompanies like MARCO, Atlantic Tomorrow’s Office and Loffler are showing great success with adding Managed Services to their portfolios. So why are so many smaller OEDs having such a tough time getting started? As a managed services provider, what new challenges do these new competitors bring to your world?
Episode: 4
Guests: Jeff Gau, CEO at MARCO and William McLaughlin, CTO & EVP at Atlantic Tomorrow’s Office2020-01-2342 min
Tigerpaw RadioMega Dealers Mega DangersWhether you’re an office equipment dealer or a managed services provider, we’ve seen a lot of consolidation in the last couple of years and the pace of it only continues to accelerate. In the face of this consolidation, how do smaller providers, who chose to remain independent, compete? Knowing the answers will be critical as you look to grow or simply get out of the way.
Episode: 1
Guests: Tawnya Stone, Vice President of Strategic Technology at GreatAmerica Financial Services Inc., and Jeff Bendix, President at Bendix Imaging and Bendix Technologies2020-01-2336 min
Liquid Drum and Bass Music - DNBB PodcastsDNBBCast010 by Tiger Paw - Episode 10- 2019This is the time for new podcast on DNBB Podcasts, this time a Tiger Paw talk a little with you guys...
See the tracklist in this episode:
1.Feverkin ft. Bijou - Coiled Corner (PASSIVE Remix)
2.C9smo - I Found You
3.Koschy - State of Mind
4.Aaron Loxx - Into I
5.Dr. Lakata - Highway 45 (TigerPaw D&B Remix)
6.C9smo - Beyond The Lights
7.MOS - Distant Melodies
8.Seba - Painted Sky (iM3 Remix)
9.Sobersoul - To Love (Eastcolors Remix)
10.Hair - Not The One
11...2019-10-1500 min
MPSA Education CommitteeBilling ModelsTogether with West McDonald and Bud Karakey, we will explore billing models. What's new, what was, what will be.
Listen to this lively discussion of industry specialist: Laurie McLevish, Tawnya Stone, Aldo Spensieri, Bill MacVicar, Ed Mosteller, Edwin Jongsma, Mitchell Filby, and guests Bud Karakey, VP Sales and Marketing, BEI Services, Inc., and West McDonald, VP of Business Development Tigerpaw Software Inc.
2019-04-1553 min
AV+ from Commercial IntegratorEP 52 - Day-To-Day PlanningTigerpaw Software CEO James Foxall gets gritty on how to best handle your inventory, managed services, and much more on episode 52 of AV+.2019-04-0514 min
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #081 - A Phenomenon Called FunGames. Heard of ‘em? Neither has Rich, who’s a stranger to this whole fun thing. Matt, on the other hand, knows all about games and has a rundown of all the cool ones just announced at this year’s E3 gaming conference. He and Rich also have thoughts to share about Continuum’s blockbuster acquisition of CARVIR, Tigerpaw’s all-new UI, Sophos’s first cloud-based email security system, and more. Listening in may not be as fun as a bracing round of Fallout 4, but you’ll probably enjoy it just the same. Subscribe to ChannelPro Weekly! 2018-06-301h 18
IT Provider Network - The Podcast for Growing IT Service ProvidersFries with that? Scaling your MSP like McDonald’s – ITPN-EP006Would you like fries with that burger? Or better yet would you like to build a managed services business the size of Mind Shift or All covered. How about just build a highly profitable business with minimal drama. Today we're going to look at three things we can learn from McDonald's to grow and scale our IT Service Provider business.
I was watching the new movie The Founder; it’s the story of the McDonald's brothers and Ray Kroc the milkshake machine salesmen that turned a burger shack in San Bernardino California into a 36,000 location mega business. McDonald's success is at...2017-05-0415 minChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #028 - Waiting for the "Woo!"Rich gives us the skinny on Tigerpaw's big conference, we break down Microsoft and Apple events, tons of hardware news, bit microprocessor news, and much more. Download/Subscribe and listen today! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe using this link: http://www.channelpronetwork.com/rss/cpw, or in iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id10955685... Show Information: Episode #: 028 Title: Waiting for the "Woo!" Duration: 1:40:16 File size: 45.9MB Regulars: Rich Fr...2016-10-281h 40
The MSP ShowHelping MSP Partners Through A Slow Yet Recovering EconomyMSP Consultants Helping MSP Partners
Join MSP Marketing specialist Stuart Crawford and Master MSP Coach Stuart Selbst for the STU and STU MSP SHOW.
Our guest this week is Tigerpaw's President, James Foxall. James will help shed some light on how his team at Tigerpaw is helping MSPs through our slow yet recovering economy.
Join for an open discussion current MSP happenings and also what the three of us see in our crystal MSP balls on what is next.
2011-04-1431 minThe Digital Nomad PodcastHelping MSP Partners Through A Slow Yet Recovering EconomyMSP Consultants Helping MSP Partners
Join MSP Marketing specialist Stuart Crawford and Master MSP Coach Stuart Selbst for the STU and STU MSP SHOW.
Our guest this week is Tigerpaw's President, James Foxall. James will help shed some light on how his team at Tigerpaw is helping MSPs through our slow yet recovering economy.
Join for an open discussion current MSP happenings and also what the three of us see in our crystal MSP balls on what is next.2011-04-1431 min