Shows
The Intangible BrandEp 10 - Turning Feedback into Loyalty | Eddie Staley & Kristen HerndonWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engineering and consulting firm built around the idea that when employees think and act like owners, clients feel the difference.Eddie and Kristen share how WithersRavenel connects culture, innovation, and client experience to deliver measurable impact. They unpack how employee ownership drives accountability, how client feedback loops shape continuous improvement...
2025-10-2955 min
Built With PurposeBetween the Builds: Why Listening to Customers (and Your Team) Fuels GrowthSummary:
In this second installment of Between the Builds, host Chris Fay digs deeper into a theme that resonated in a recent conversation with Ryan Suydam and Tim Asimos from Client Savvy; the power of listening. Drawing from industry data, personal practice, and practical tools, Chris explores why so many leaders miss the mark on client and employee feedback, and what it really takes to bridge the gap between perception and reality. From annual surveys to personalized follow-ups, he lays out actionable ways leaders can humanize feedback, validate their teams and customers, and, most importantly, take action...
2025-09-2318 min
Built With PurposeClient Experience and Growth with Ryan Suydam & Tim AsimosEpisode Summary:
In this episode of Built With Purpose, host Chris Fay sits down with Ryan Suydam, co-founder of Client Savvy and now CX Architect at ClearlyRated, and Tim Asimos, Head of Growth at Client Savvy, to unpack how listening, empathy, and purposeful leadership can transform client relationships and fuel organizational growth. From Ryan’s journey starting in architecture to building one of the leading client experience platforms in professional services, to Tim’s perspective on evolving an industry still catching up on CX adoption, the conversation dives into the strategies, stories, and mindsets shaping the future of c...
2025-09-161h 05The Intangible BrandEp 4 – The Truth About CX in Professional Services | Tim AsimosWatch this episode on YouTubeAre you measuring client experience (CX) in a way that actually reflects reality, or just relying on outdated metrics?In this episode, Tim Asimos, Head of Growth at Client Savvy, A ClearlyRated Company, explores what professional service firms get wrong about CX and how to build a client-centric culture that actually drives growth.In this EpisodeHow CX is gaining traction across AEC, especially through culture and leadership. (01:00)The difference between CX...
2025-08-0552 min
AEC MarketeerEpisode 119: Client Experience (CX) with Tim AsimosIn this episode, Tim Asimos and I talk all about client experience (CX) and its importance for standing out in the AEC industry. We look at the connection between CX and brand, discussing how marketing professionals are uniquely positioned to serve as brand ambassadors and take ownership of the overall brand experience.
About Tim Asimos, CPSM
Head of Growth @ Client Savvy
Tim Asimos is a catalyst for disruption in A/E/C marketing, providing keen insights on modern marketing and a unique perspective drawn from more than 20 years of experience both inside and outside th...
2025-03-1248 min
I'm a Fan of That!Nightmare Before Christmas | Christmas SpecialHappy Holidays everyone! Fan of That is back this December with our yearly Christmas Special, and this time we're continuing from last year to discuss Spooky Christmas. But the emo and goth teenagers living deep inside both Olly and (less deep) Vivian means today we're discussing Nightmare Before Christmas. We chat about spooky Christmas, the lovely turn of coming of age narratives gone different, how we couldn't have had Evanescence without Tim Burton, and how nostalgic we all are for the good ol' emo days.Our SocialsVivian's InstagramHolly's Instagram
2024-12-0935 min
Marketers Take Flight095: Most Popular Episode of 2022It’s the end of another year, and you know what that means! It’s time to reveal the most popular podcast episode of 2022. 🎉The most popular episode was not a surprise to me. With many conversations around finding and retaining great talent, this episode unveils some of the reasons why it’s so hard to find and keep marketing coordinators.The most popular podcast episode of 2022 is…….…Have we mislabeled the AEC Marketing Coordinator role?In this episode, Tim Asimos and I had some controversial conversations about the differences bet...
2022-12-2845 minMarketers Take Flight055: Have We Mislabeled the AEC Marketing Coordinator Role?Today we may have something controversial to discuss. What is the difference between business development, sales, and marketing? Are you one of the many people in your firm that has marketing in your title but perhaps the bulk of your daily tasks isn’t actually marketing? Tim Asimos is here to discuss with me the evolution of the AEC industry and the sales and marketing titles, job descriptions, and workloads. And perhaps the industry is getting it wrong. We discuss the differences between the titles and where they should be. He also explains why a mislabeled marketing coordin...
2022-03-2343 min
Market OverdriveAsk the Real Estate Attorneys!Karla and co-host Mo Dadkhah discuss all the different legal questions you might need answered when buying a new home. Guest Tim Asimos, of the Dadkhah Law Group, can help with anything from foreclosure to litigation.
2017-11-2000 min
Communiqueso PodcastDouble Dip: Tim Asimos, CPSMOn Monday's episode we spoke with Tim Asimos, CPSM, Vice President and Director of Digital Innovation at Circle S Studio, about how to plan, start, and refine your content marketing program. Today we reconnect with Tim to discuss his career path, his approach to ongoing professional development, and his next big content adventure.
2015-12-1020 minCommuniqueso PodcastContent That's Not Crap!We all need to create content, and then create more, but how do we make sure that the content we are pushing out is actually good?
On today’s episode we’re going to be talking to Tim Asimos, CPSM, Vice President and Director of Digital Innovation at Circle S Studio, about developing a digital marketing strategy and creating content that results in measurable value.
2015-12-0724 min
The Hort Report PodcastTrade show tipsTrade show season is coming, and we spoke with marketing expert Tim Asimos about how to get the results you want.
2015-07-0913 min
Lawn & Landscape Radio NetworkTrade show guideMarketing expert Tim Asimos talks about how to get the results you want at a show.
2014-02-2100 minThe Hort Report PodcastTrade show tipsTrade show season is coming, and we spoke with marketing expert Tim Asimos about how to get the results you want.
2014-01-0813 min