Shows
The Fire Time PodcastWhat's Best Next? Prioritizing the 4 Critical Tasks of a Salesperson"How do we make the most of the time that we have, realizing that there are so many things pulling at us for our focus and attention?"
This week, Tim shares one of his courses from the 2025 Digital Fire Time Summit.
In his course, Tim talks about:
Managing the tension of the "whirlwind" and the wildly important work that has to get done.
The axis scale of urgent vs. important and the four quadrants of work.
"The Tim Rethlake Time Ratio" and the benefit of investing the time to understand a customer's problem and...
2025-11-181h 06The Fire Time PodcastSales Lessons from Pat Butson"Sales is a 30-minute love affair."
This week, Tim shares lessons from Pat Butson, a hearth industry legend who became Tim's sales mentor in his retirement. With four decades of experience at Vermont Castings, Majestic, and Whitfield—plus a legendary handshake as a national arm wrestling champion—Pat combined fierce confidence with gentle compassion that made him unstoppable on the sales floor.
In this episode, Tim shares Pat's wisdom through stories and practical lessons:
The three-step sales hierarchy that changes everything: First sell yourself, second sell your company, third sell your product—in that exact...
2025-11-0454 min
Triathlon TherapyRPG Age Group athletes chat about recent racesOn this episode of the pod, RPG coaches Tim Reed, Clint Rowlings and Liz Blatchford get together with Trav Shields who was recently crowned the double champ at the ITU World Championships, and Jaz Sloane who competed in the Ironman World Championships in Kona. A great chat with the coaches and athletes about their respective races!
2025-10-241h 07The Fire Time Podcast"You Can't Make Everyone Happy" by Tim Reed (FTM Rapid Reaction)While we prepare for Season 15 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article he wrote at the end of the year titled, "You Can't Make Everyone Happy" (released in the December 2024 issue of The Fire Time Magazine).
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To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/ma...
2025-07-1518 minThe Fire Time PodcastQ&A with Tim Reed and Gideon Honeycutt“If aliens came to earth and demanded to know everything about the hearth industry and we had to promote a liaison - that’s how I explained Tim.”
At the end of Season 14, Tim trades places with Gideon and takes a turn in the interview hot seat to answer questions about his journey and the things that have shaped him and his career.
Check out the Season 14 finale to hear the (non)hostile takeover of the Fire Time Podcast and learn amore about your usual host and his life experiences - from delivering pizzas and scrapi...
2025-07-081h 16The Fire Time PodcastScrappy Sales from the Island of Newfoundland“How can you help a customer solve their problem if you only sell one thing?”
This week, Tim has a Podcast first with four guests from Newfoundland after the Compact Appliances Trade Show in New Brunswick Canada.
Inspired by a captivating late night conversation, Tim brings together Peter Parsons, owner of The Tin Man, Adam Hunt, owner of The Wood Shed, Tim Brake, owner of Brakes Heating, and Kim Davis, Sales Rep for Compact Appliances to discuss the hospitality, community, and “scrappiness” of the hearth industry in Newfoundland.
The group discusses:
The importan...
2025-07-011h 10The Fire Time PodcastWhat I've Been Thinking AboutThis week, Tim shares some thoughts he's had based his recent travel and the moment that the industry finds itself in.
In his episode, Tim covers:
Why advertising isn't the answer most companies think it is when sales are slow.
Why companies need to think smaller in order to win big.
Where AI fits into our industry—and the tools that Tim has been using.
How Tim has simplified his digital life over the last few years.
Don't miss this episode.
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Become a supporter of The Fire Time Network and ge...
2025-06-1736 minThe Fire Time PodcastTim Reed - The Psychology of the In-Home Sale“No quotes left behind.”
This week, Tim takes a break from interviews to share a class he taught at the recent Oregon & NW HBPA joint conference about the customer journey from start to finish and building a process that is easy to follow in order to make it easy to buy.
In his class, Tim covers:
Combating “LAJ (Looking at Jobs) Syndrome” where time is wasted because of misalignment with customer expectations.
The psychology of the in-home sale framework: Understanding the customer’s problem, Setting the anchor, and Confirming the quote, and offering an incentive...
2025-06-101h 12The Fire Time PodcastTim Rethlake - Shine vs. Illuminate“When you become a leader, you are no longer the one that shines, you are the one who illuminates the path for others.”
In this episode, Tim sits down once again with Fire Time Podcast Episode 1 guest, Tim Rethlake of TRaction Coaching to talk about leadership, serving well, and letting people in your organization shine.
Tim and TR discuss:
Being a good facilitator rather than a trainer and being comfortable with the spotlight being on someone else.
Accountability in going from a frontline performer to a frontline leader and t...
2025-05-2853 min
Triathlon TherapyEpisode 50 - Josh AmbergerThis episode, Tim Reed and Sam Appleton welcome Josh Amberger to the pod to discuss T100 Singapore, Oceanside 70.3, Josh being robbed of an Ironman victory by a doper and other miscellaneous topics. Get it in ya ear holes!
2025-04-0758 min
Triathlon TherapyTim Van Berkel joins Reedy and AppoTim Van Berkel joins Appo and reedy to discuss his result at Ironman New Zealand, bike splits in modern triathlon, aero testing, Steve's crazy 2.19 mara wearing a pacers flag, RPE data is king, marathon running, salt loading risks before a race and a preview of the upcoming Geelong 70.3 race. NERD BELTS wants to ensure you smash your next race with the best hydration belt in the game. Owner and creator of the Nerd Belt Steve McKenna won Ironman NZ 2024 and took 2nd at Long Course World champs last year wearing his trusty race nutrition belt...
2025-03-2039 minThe Fire Time Podcast"Don't Take Yourself Too Seriously" by Tim Reed (FTM Rapid Reaction)"While we prepare for Season 14 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article he wrote titled, "Don't Take Yourself Too Seriously" (released in the October 2024 issue of The Fire Time Magazine).------Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The...
2025-02-1819 minThe Fire Time Podcast"Starting Well: How Putting First Things First Drives Meaningful Results" by Tim Reed (FTM Rapid Reaction)While we prepare for Season 14 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article that he wrote titled, "Starting Well: How Putting First Things First Drives Meaningful Results" (released in the February 2024 issue of The Fire Time Magazine).------Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime...
2024-12-3119 min
Triathlon TherapyKONA thoughts with Luke McKenzie, Tim Don, Sam Appo.On the ground in KONA discussions with, Luke McKenzie, Tim Don & Sam Appleton. Reedy and Clint talk:race predictions at the start of the mara in KONA (00.00.45).post-race summary (00.02.20).Post Race chat with Sam Appleton (00.08.30). Post Race chat with Luke McKenzie (00.14:45). Post Race chat with Tim Don (00.18.10). Aid StationThis episode of Triathlon Therapy Podcast is sponsored by Aid Station. As an athlete-owned and operated online store, Aid Station understands the role that good nutrition plays in peak performance. They’ve gathered the world’s best sports nutrition products unde...
2024-10-2921 min
Triathlon TherapyTriathlon with Tim Don & Joe Gambles Tim Don and Joe Gambles chat all things triathlon including:- Tim Don & Joe Gambles (00.00.35).- Tim Don’s upbringing (00.03.30).- Pro licensing (00.09.00).- Race fuelling and weight (00.17.40).- USA (00.25.00).- Long course (00.27.00).- Coaching by Julie Dibens (00.30.00).- Tim Don’s world record time (00.36.40).- Potentially career ending crash (00.38.05).- Last trip to the island (00.44.00).- Supertri (00.45.30).First Home Specialists owned by former triathlon pro Leigh Anderson Voigt is powering this episode. All...
2024-09-0452 minThe Fire Time Podcast"Confront the Brutal Facts About Your Company" by Tim Reed (FTM Rapid Reaction)While we prepare for Season 13 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article that he wrote titled, "Confront the Brutal Facts About Your Company" (released in the May 2024 issue of The Fire Time Magazine).------Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.
2024-08-2727 minThe Fire Time Podcast*Replay* Tim Schurrer - The Secret Society of SuccessWhile we prepare for Season 13 of the podcast, we're taking a break from our Fire Time Magazine Rapid Reaction series to reply a conversation that Tim had with Tim Schurrer author of The Secret Society of Success: Stop Chasing the Spotlight and Learn to Enjoy Your Work (and Life) Again. This is an incredible conversation about what the best teams and organizations do to prosper.Here are the original show notes:How do you define success? Making lots of money? Being famous and influential? It’s okay to want th...
2024-08-0753 minThe Fire Time Podcast"Default to Generosity" by Tim Reed (FTM Rapid Reaction)While we prepare for Season 13 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article that he wrote titled, "Default to Generosity" (released in the March 2024 issue of The Fire Time Magazine).------Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The Fire...
2024-07-3027 minThe Fire Time Podcast"Stories Aren't Just For Children" by Tim Rethlake (FTM Rapid Reaction)While we prepare for Season 13 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to Tim Rethlake's article, "Stories Aren't Just For Children" (released in the May 2024 issue of The Fire Time Magazine).Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The Fire Time...
2024-07-0919 minThe Fire Time PodcastTim and Jessica Reed - Growing as a Couple While Building a BusinessTo finish out this season's conversation about marriages, Tim sat down with his wife Jessica to talk how they have worked to grow as a couple while the navigate running businesses together as well. Hosted by Matt Bradley (Editor of The Fire Time Magazine), in this conversation they unpack:
How they leverage each other's strengths to compliment their weaknesses.
Why it's so important to build a cadence of rest—even in the midst of busyness.
What they do to stay aligned when the demands of the business are all encompassing.
Don't mi...
2024-06-0436 minThe Fire Time Podcast"When Nothing’s on the Table, Avoid the Urge to Eat Your Own" by Tim Reed (FTM Rapid Reaction)While we prepare Season 12 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to his own article, "When Nothing’s on the Table, Avoid the Urge to Eat Your Own" (released in the November 2023 issue of The Fire Time Magazine).To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The Fire Time Magazine Reader Edition online: https://magazine.itsfiretime.com.Download The Fire Ti...
2024-02-1318 minThe Fire Time Podcast"It's Cruel to Be Kind" by Tim Rethlake (FTM Rapid Reaction)While we prepare Season 12 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to Tim Rethlake's article "It's Cruel to Be Kind".To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The Fire Time Magazine Reader Edition online: https://magazine.itsfiretime.com.Download The Fire Time Magazine app to get full access to the magazine (for free): https://www.itsfiretime.com/app.
2024-02-0626 minThe Fire Time Podcast"Ending Well: How a Rhythm of Reflection Increases Wisdom and Fortitude" by Tim Reed (FTM Rapid Reaction)While we prepare Season 12 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to his article, "Ending Well: How a Rhythm of Reflection Increases Wisdom and Fortitude"To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read The Fire Time Magazine Reader Edition online: https://magazine.itsfiretime.com.Download The Fire Time Magazine app to get full access to the magazine (for free): https...
2024-01-0228 minThe Fire Time PodcastTim Reed - Moving from Sales Defense to Offense (NE Distribution Keynote)Most salespeople in our industry struggle because they don’t have a clear process to follow when they’re working with customers. This results in them wandering from feature to feature before leaving the customer with the vague instructions of “so let me know when you’re ready.”For today’s episode, Tim shares a keynote address that he gave in the summer of 2023 in New Hampshire about how to take control of the sales process and move from playing defense to intentional and methodical offense.In this episode, you’ll learn...
2023-10-311h 05
Revelation: A Conversation*INTRODUCING* Hebrews: A ConversationSteve and Tim are back at it again with Hebrews: A Conversation—a verse-by-verse podcast through the book of Hebrews. The goal of this podcast is simple: Help you dive into this incredible book and discover its transforming power for yourself. Neither Tim or Steve is a scholar, but both have spent years reading through and teaching the scriptures, along with taking (and auditing) hours upon hours of seminary courses. The content of this conversation is largely a synthesis of the books, commentaries, lectures, and time spent in meditation on the book of He...
2023-10-3021 minThe Fire Time PodcastHolly Reed - Greet the Customer (Step 1)Very few retailers make their customers feel welcome and comfortable when they enter the store. As a result, connections with customers are shut down, and potential sales are lost. However, a genuine and well-crafted greeting holds the power to forge meaningful connections and drive sales.In today’s episode—the first installment of "The Seven Steps of The Sales Process Revisited" series—Tim has a conversation with Holly Reed, Sales Associate and Project Manager at Chimney Techniques. Among the numerous salespeople Tim has encountered, Holly stands out for her outstanding ability to create an inviting atmosphere for everyo...
2023-09-1244 minThe Fire Time Podcast"Improve Employee Performance with Better Job Descriptions" by Clay Dennis (FTM Rapid Reaction)While we prepare Season 11 of the podcast, Tim will be giving weekly rapid reactions to audio articles from our industry publications. In this week's episode, Tim reacts to an article by Clay Dennis titled, “Improve Employee Performance with Better Job Descriptions”. This article was originally published in the June 2023 issue of The Fire Time Magazine and its simple wisdom is incredible—don't miss this audio article and Tim's rapid reaction to it!To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazine.Read T...
2023-07-1813 minThe Fire Time Podcast"Your Real Rival" by Tim Reed (Patio and Hearth Products Report Rapid Reaction)While we prepare Season 11 of the podcast, Tim will be giving weekly rapid reactions to audio articles from our industry publications. In this week's episode, Tim reacts to the first article he ever wrote for an industry publication: “Your Real Rival”. This was the guest editorial in the September/October issue of The Patio and Hearth Products Report magazine. Hear Tim read this article and react to it nearly five years later to see if it still rings true.To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: http...
2023-07-1112 min
QolorTOPIX Light Conversations by City TheatricalQolorTOPIX Podcast Episode 3: Life of Pi Broadway Lighting Team, Including Tim Lutkin, Tim Reed, and Paul TobenExplore Life of Pi on Broadway from the perspective of the lighting design team! This conversation features the show's Tony Award winning lighting designer Tim Lutkin, and the show's Associate Lighting Designers Tim Reed and Paul Toben. The team will discuss the behind-the-scenes moments, the lighting process, collaboration techniques, favorite cues, new lighting technologies, next projects, and what the designers see for the future of lighting on Broadway and beyond.QolorTOPIX Light Conversions podcast series by City Theatrical features some of the most unique lighting professionals in the entertainment lighting business. QolorTOPIX conversations range from e...
2023-06-2950 min
Triathlon TherapyGrace Thek chats racing, RPG Coach Clint Rowlings profiles the IM Port Macquarie course, Salt loading, Doping, and Danny and Steve’s sister performs the best prank call on Tim Van Berkel you will ever hear, sorry Berks!Grace Thek joins the team to discuss her recent form and upcoming races (0.50), RPG Coach Clint Rowlings profiles the Ironman Port Macquarie race course (28.32), Reedy discusses salt loading (44.44) and athletes being caught doping (52.39) and Danny and Steve’s sister performs the best prank call on Tim Van Berkel you will ever hear (66.10), sorry Berks!
2023-04-181h 18The Fire Time PodcastTim Reed—Respond to the Market or Capitulate to Irrelevance (2023 Fire Time EDx)Support The Fire Time Podcast financially: https://www.patreon.com/itsfiretime.
2023-03-2834 minThe Fire Time Podcast"Develop a Sales Process that Thrives in a Down Economy" by Tim Rethlake (FTM Rapid Reaction)Salespeople will almost always take the path of least resistance unless a process prevents them from doing so. This sort of operation was sufficient in recent times, but now more than ever, you need salespeople who have processes to pursue opportunities so that you maximize sales in the likely oncoming down economy. Listen to this episode to learn how to develop your team’s processes to be prepared for the worst.While we prepare Season 10 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Ti...
2023-02-2819 minThe Fire Time Podcast"How a $20 Add-On Could Save Your Business in the Fight Against CO2" by Michael Verkruyse (FTM Rapid Reaction)Two-thirds of Americans believe that the climate crisis is a major issue that needs to be addressed. Yet, many of the major companies that occupy our lives daily continue to pump out tons of CO2 with little to no public scrutiny. This is because they offset their emissions by purchasing carbon credits. People in our industry need to seriously consider this inexpensive strategy if we want our industry to survive another generation. Listen to this episode to learn how to start contributing to solving the climate crisis.While we prepare Season 10 of the podcast, Tim will be...
2023-01-0322 minThe Fire Time Podcast"The President's Perspective" by Grant Falco (FTM Rapid Reaction)In recent years, our industry has been too occupied by intense demand to orient our businesses in accordance with shifts in society. Today, there are industry-wide struggles in labor, sales, supply, and electrification. These things are about to converge and impact our industry like never before. Listen to Grant Falco’s take and advice on these issues in this episode to better prepare for the future of our industry.While we prepare Season 10 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to...
2022-12-2713 minThe Fire Time Podcast"Don't Just Buy Your Marketing—Own It" by Brion Barnhill (FTM Rapid Reaction)Once you’ve paid for a TV ad, it’s gone. This isn’t necessarily bad, but before dumping money into marketing you buy, you should assess if you’ve fully taken advantage of the marketing you own. Listen to this Rapid Reaction Episode to learn more about the two different types of marketing and when to rely on each. While we prepare Season 10 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to "Don't Just Buy Your Marketing—Own It” by Brion Barnhil...
2022-12-2026 minThe Fire Time PodcastLast Call - Q&A with Tim Rethlake (Season 9 Finale)The Fire Time Podcast launched over four years ago, and the first episode featured today’s guest. After praising him as the George Washington of our industry’s Mt. Rushmore, Tim asks this guest to respond to a series of questions that came in throughout the last season.In today’s episode, Tim talks with the soon-to-be-retired Tim Rethlake (Director of Sales Effectiveness at Hearth & Home Technologies). Tim taps into Rethlake’s 40-some years of industry experience while he’s still behind the wheel—and the two have some epiphanies during their conversation that you can’t afford to miss...
2022-12-131h 55The Fire Time PodcastKirk Newby - Planting Trees Not Killing FishToo many people treat business decisions like killing fish. Today’s guest explains how he believes this mindset is detrimental to maintaining meaningful connections with the people a business serves. Instead, he claims, every decision should be thought of as planting a tree.In today’s episode, Tim sits down with Kirk Newby (President of Associated Energy Systems), a legacy maker Tim has long respected. Pulling from his lifetime of experience, Kirk shares some valuable words of wisdom you won’t want to miss.In this episode, you’ll learn:
How Kirk has maintained a remark...
2022-12-0646 minThe Fire Time PodcastGrant Falco - Pushing Through the DipImagine operating a hearth business that dominates its local market and coaching a kid's soccer team while being Tim’s accomplice in almost every endeavor. This episode’s guest does all these things in stride and has the humility to admit it’s not always easy.In today’s episode, Tim is joined by Grant Falco (Co-Owner of Falcos & Co-Founder of Fire Time Network) to round out the peak performer section of this season. Grant’s tenacity and attitude set him apart and allow him to operate his family’s business with unmatched deliberateness in decision-making.In this ep...
2022-11-081h 00The Fire Time PodcastAlan Rush - Mastering In-Home SalesToday’s guest typically spends 250 days of the year traveling to chimney businesses and helping salespeople become rockstars. He’s booked two years out, and Tim says he’s “as legit as it gets.” In today’s episode, Tim interviews the peak performer Alan Rush (Owner of Rush Profits and Partner at SureFire Training Academy). Alan has over 20 years of professional solution-selling experience, which he applies in his current line of work by showing in-home technicians how to work with clients so they buy more.In this episode, you’ll learn:
Why your team should switch f...
2022-11-011h 00The Fire Time PodcastChristy Campbell - Creating a Brand That’s Good News for Your CustomersIf you don’t care about the outward-facing appearance of your business, why should a customer assume you care about the appearance of a fireplace you install in their home?In today’s episode—a divider between the up-and-coming leaders and peak-performers sections of this season—Tim talks with his sister, Christy Campbell (Graphic Designer for The Fire Time Magazine) about marketing, branding, and photography. Tim constantly praises Christy for her uncanny eye for understanding a client's vision and making The Fire Time Magazine beautiful. In this episode, you’ll learn:
Why consistency over time is the...
2022-10-1154 minThe Fire Time PodcastJodi Harrington - Creating a Comfortable ShowroomA college degree in English and a teaching job were today’s guest’s attributes when she became a full-time leader at her family’s hearth store. In the seven years since this transition, she has helped market the business into something that physically and digitally is effective and true to her family.In today’s episode, Tim is joined by Jodi Harrington (Marketing & Purchasing Director for Classic Stoves & Fireplaces), a young leader who, in Tim’s opinion, has an intuitive sense of how a hearth business should be presented. Jodi shares her experience growing up in the indust...
2022-09-2758 minThe Fire Time PodcastCommunicate Better with these Two Little Words by Clay Dennis (FTM Rapid Reaction)Want to learn two little words that will transform the way you communicate? If so, listen to this rapid reaction episode of The Fire Time Podcast.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check out more audio articles from that publication, subscribe to the FTM podcast (linked below).In this week's episode, Tim gives you his rapid reaction to "Communicate Better with these Two Little Words” by Clay Dennis.Re...
2022-08-3016 minThe Fire Time PodcastThe Power of the Backlog by Sam O'Donnell (FTM Rapid Reaction)Many companies have the information their backlog provides right in front of them. Yet few companies understand this information—and even fewer know how to use it to execute. If you’re ready to understand your backlog and take control of your business, then this episode is for you.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check out more audio articles from that publication, subscribe to the FTM podcast (linked below).In this week's...
2022-08-2317 minThe Fire Time Podcast3 Keys to Creating an Effective Showroom by Deb Hannig (FTM Rapid Reaction)It’s mandatory that customers feel comfortable in the showroom. Having a place to sit and playing music in the background will help create the ambiance you need to seal the deal. Listen to this episode for more simple strategies you can use to transform your showroom.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check out more audio articles from that publication, subscribe to the FTM podcast (linked below).In this week's episode, Tim...
2022-08-1628 minThe Fire Time PodcastArtists Ship, Leaders Execute by Tim Reed (FTM Rapid Reaction)You shouldn’t wait until the conditions are perfect to have a meeting. You should have a meeting because it’s Tuesday, which is when the meeting is due. This statement may seem simple, but it contains the key to getting things done when you say you’ll do them. Want to start shipping things on time? Start your journey by listening to this episode of the podcast.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check ou...
2022-08-0923 minThe Fire Time PodcastRelationships, Results, and Trust—Compounded Over Time—Create Influence by Alex Judd (FTM Rapid Reaction)Too many leaders promise things that they don’t end up doing. This creates a disconnect between leaders and their teams, and it’s often the underlying reason teams don’t fully buy into their leaders’ initiatives. If you’re ready to overcome this challenge, then this episode of the podcast is for you.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check out more audio articles from that publication, subscribe to the FTM podcast (linked below).
2022-08-0217 minThe Fire Time PodcastGood Design is Simpler than You Think by Christy Campbell (FTM Rapid Reaction)Let’s face it: Our industry could use some help when it comes to marketing design. Often, that’s because people don’t understand the importance of keeping their designs simple. If you’re ready to make your marketing design better, start by listening to this podcast episode.While we’re getting ready for Season 9 of the podcast, Tim will give you his rapid reaction to a series of audio articles from The Fire Time Magazine. To check out more audio articles from that publication, subscribe to the FTM podcast (linked below).In this week's episode, T...
2022-07-2622 minThe Fire Time PodcastWhy Team Members Fail and How to Help Them Succeed by Jerry Eisenhower (FTM Rapid Reaction)Very often, we like and hire people who are like us. Often, this makes teams that have glaring weaknesses because everyone's similar and they all have the same flaws. This episode will inform you how to hire people unlike you so that there are no gaping holes in the fabric of your company.While we are getting ready for Season 9 of the podcast, every week, Tim will be giving you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, subscribe to the FTM...
2022-07-1919 minThe Fire Time PodcastConsultative Sales from the Buyer's Perspective by Heather Hockenberry (FTM Rapid Reaction)Have you ever considered what it's like to go through the consultative sales process from the buyer's perspective? If so, wouldn't that make it more of a buying process rather than a sales process? What then would be the role of a salesperson if the buyer is in control and making all the decisions at every point in the process? Before answering these questions, let's clarify several points… listen to this episode for more!While we are getting ready for Season 9 of the podcast, every week, Tim will be giving you his rapid reaction to an audio ar...
2022-07-1222 minThe Fire Time PodcastStan Campbell - Mission, Vision, Core Values, Goals, and ObjectivesIf you walked up to your team and asked them to recite your mission statement, could they do it? If not, here’s the hard truth: Your mission statement stinks, and you need to improve it. If your team doesn’t know why your organization exists, where you’re going, and how they’re expected to behave, then you’re setting them up to fail.In today’s episode, Tim sits down with his mentor, Stan Campbell, to define and discuss the essential elements of any healthy business: mission, vision, core values, goals, and objectives. During the conversation...
2022-06-1458 minThe Fire Time PodcastSean Kraemer - Life of a Chimney SweepDespite what some misguided folks say, the chimney sweep business isn’t a dirty, low-dollar industry. After experiencing the culture of this industry first-hand, Tim thinks hearth retailers can learn a ton from it.In today’s episode, Tim chats with Sean Kraemer (Podcaster and Owner of Holy Smoke Inc.) about his story about buying and transforming the business he worked for so that it could grow and support his family. Given that Tim and Sean have lived somewhat similar lives—Sean was also in a punk band—this conversation is an eye into the minds of two youn...
2022-06-0754 minThe Fire Time PodcastClay Dennis - Building a Business That You Can Sell“I started looking at my company as a retirement plan.” Do you look at your company the same way? Chances are, you probably don’t. But building a business you can sell is all about keeping the end in mind and reverse engineering from there—and this conversation covers how to do that like an expert.Today, Tim talks with Clay Dennis, a man who titles himself a believer, a coach, and a friend when called. Clay tells Tim about how his business almost literally killed him, how he built his business like a retirement plan, how he event...
2022-05-3158 minThe Fire Time PodcastTim Schurrer - The Secret Society of SuccessHow do you define success? Making lots of money? Being famous and influential? It’s okay to want these things, but it’s also worth considering what else you’ll want once you have them.In today’s episode, Tim sits with Tim Schurrer (author, speaker, and former COO of StoryBrand) to discuss Schurrer’s new book, The Secret Society of Success: Stop Chasing the Spotlight and Learn to Enjoy Your Work (and Life) Again. Their conversation begins with Schurrer sharing his understanding of success, then offering a series of examples.In this episode, you’ll learn:
2022-05-1753 minThe Fire Time PodcastNEHPBA on the Battle of ElectrificationThere’s no doubt the fight for natural gas will occupy our industry for at least the next decade. Regardless of how pressing of an issue it is in your region, you need to start getting involved. If we don’t unite in this fight, it could be the beginning of the end of our industry.In today’s conversation, Tim talks with the Northeast HPBA team that works to combat natural gas bans. They talk about the progress they’ve made in their region, the steps our industry needs to take nationally, and the developing technologies that cou...
2022-04-2655 minThe Fire Time PodcastBuilding the Heartbeat Report (Traffic Count)Many leaders judge the well-being of their businesses purely based on feel. This works great until it doesn’t—and then you’re left scrambling to figure out where things went wrong. Imagine if, instead, you could have your finger on the pulse of your business so you could prevent problems before they happen.In today’s episode, Tim and Grant discuss traffic count—the first of the four keystone metrics that make up the heartbeat report. Traffic count (door swings) is the metric that Tim credits for bringing him where he is today.In this episo...
2022-03-2244 minThe Fire Time PodcastWould You Buy From You? (FTM Rapid Reaction)“When was the last time you took a step back and went through your customer's routine?”For the last episode in the Rapid Reaction series, Tim gives you his reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's episode, Tim gives you his rapid reaction to "Would You Buy From You?" an incredible article by Edmund Poplawski. This episode also includes some exciting information about the upcoming HPBExpo you do not...
2022-03-0123 minThe Fire Time PodcastFrom Riding to Running Your Business (FTM Rapid Reaction)"If you want to go from being a treadmill operator to being a business trailblazer, you should" listen to this episode.While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to "From Riding to Running Your Business," an incredible article by Grant Falco. This episode also includes some...
2022-02-2225 minThe Fire Time Podcast5 Things Every Hearth Retailer Should Know (FTM Rapid Reaction)“Know what SKUs are right for you.”While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's episode, Tim gives you his rapid reaction to "5 Things Every Hearth Retailer Should Know," an incredible article by Clay Dennis. This episode also includes some exciting information about the upcoming HPBExpo you do not want to miss out on (we a...
2022-02-1530 minThe Fire Time PodcastFirePower with Phil Connor - Passion (FTM Rapid Reaction)“I’ve had my passion overflow into arrogance and self-righteousness, and blind me from seeing things as they actually are…”While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to an incredible article about passion by Phil Connor. You aren't going to want to...
2022-02-0822 minThe Fire Time PodcastThe Secret: 4 Simple Steps To Reconciliation (FTM Rapid Reaction)"We can't argue with a customer's experience."While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "The Secret: 4 Simple Steps To Reconciliation" an incredible article by Brion Barnhill. You aren't going to want to miss this...
Brion...
2022-02-0120 minThe Fire Time PodcastMore Than 60,000,000 Reasons You Should Rethink Your Marketing (FTM Rapid Reaction)We are no longer physical companies with a digital presence; we are digital companies with a physical presence...While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "More Than 60,000,000 Reasons You Should Rethink Your Marketing" an incredible article by Michael Verkruyse...
2022-01-2521 minThe Fire Time Podcast4 Simple Strategies For Connecting With Customers (FTM Rapid Reaction)"Oh, what kind of dog do you have?" is the type of question salespeople should really be asking customers...While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "4 Simple Strategies For Connecting With Customers" an incredible article by Heather Hockenberry. You...
2022-01-1821 minThe Fire Time PodcastThe Cohesive Unit (FTM Rapid Reaction)While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "The Cohesive Unit" an incredible article by Sam O'Donnell. You aren't going to want to miss this...
Read The Fire Time Magazine Reader Edition through your web browser: https://magazine.itsfiretime.com/
Download...
2022-01-1115 minThe Fire Time PodcastDave Pomeroy's Rules of Customer Percentages (FTM Rapid Reaction)While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "Dave Pomeroy's Rule Of Customer Percentages" an incredible article by Clay Dennis. You aren't going to want to miss this...
Read The Fire Time Magazine Reader Edition through your web browser: https://magazine...
2022-01-0415 minThe Fire Time Podcast3 Lies That Are Killing Your Business (FTM Rapid Reaction)While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "3 Lies That Are Killing Your Business" an incredible article by Grant Falco. You aren't going to want to miss this...
Checkout Calendly: https://calendly.com/
Read The Fire Time Magazine Reader Edition through your...
2021-12-2820 minThe Fire Time PodcastDemand More From Reps Like Me (FTM Rapid Reaction)While we are getting ready for Season 8 of the podcast, Tim gives you his rapid reaction to an audio article from The Fire Time Magazine. To check out more audio articles from The Fire Time Magazine, make sure to subscribe to the FTM podcast (links below).In this week's article, Tim gives you his rapid reaction to, "Demand More From Reps Like Me" an incredible article by Art Ratcliffe. You aren't going to want to miss this...
Listen to "What Makes A Great Sales Rep?" with Art Ratcliffe: https://www...
2021-12-2118 minThe Fire Time PodcastRachel Feinstein - Why Everyone Needs a MentorNo one likes uncertainty. Having someone to show us the way in life is something we all crave on some level. But how do you find that kind of person?In today’s episode, Tim talks with Rachel Feinstein, the Senior Manager for Government Affairs for HPBA and the creator of HPBA’s Women’s Mentoring Program. Rachel and Tim’s conversation focuses on why the mentorship tide in our industry is rapidly rising—and why you should be part of the sea of change.In this episode, you’ll learn:
How to find the best men...
2021-12-0742 minThe Fire Time PodcastMichelle Myers - Working with PurposeWhat’s the call to women in a male-dominated industry? Simply put, it’s creating a better industry for everyone. After all, including women frequently creates teams that focus on what matters most—instead of teams that do directionless, unfulfilling work.In today’s episode, Tim talks with Michelle Myers, the founder of an online community for women seeking purpose in their work. Michelle and Tim’s conversation spans from defining purposeful work to advice for women who want to own their uniqueness at home and work.In this episode, you’ll learn:
How to find work...
2021-11-3049 minThe Fire Time PodcastJim Adams - Protect Your Company From Fire InvestigationsWhat do you do if your business is implicated in a house fire? This is a nightmare question that none of us want to think about, but we need to discuss it—because it’s inevitable in our line of work. In today’s episode, Tim speaks with Jim Adams, a Fire Investigator with a background in the hearth industry. This wide-ranging conversation goes from Tim and Jim covering the specifics of protecting your company from fire investigations to Jim providing his unique sales advice from back when he was in the industry. In...
2021-11-0254 minThe Fire Time PodcastThe Journey - How Two Retailers Stumbled Into a Community Bigger Than ThemselvesThree years ago, the first episode of The Fire Time Podcast was released. As Tim nervously hit the “Publish” button, doubts raced through his mind. Was he really ready to start a podcast? Was anyone even going to listen? Since then, 99 episodes have followed, making today’s number 100! In honor of that, Tim reflects on his first article from The Fire Time Magazine: “The Journey: How Two Retailers Stumbled Into a Community Bigger Than Themselves.”In this episode, you’ll learn:
How Tim turns insecurities into strengths (and how you can do it too).
Why Tim and G...
2021-09-211h 14
The Fire Time Podcast10 Steps to Execute - Steps 2 & 3What if there was a process for eliminating mistakes in your business so you could grow like never before? As it turns out, there is—and you can learn all about it on The Fire Time Podcast. This season, Tim and Grant will go through the 10-Step Execution Framework that they designed to help you set and exceed expectations for your business. Over the years, these steps have been taught to many companies, but they’ve never been compiled in one place—until now. In today’s episode—the second installment of the 10 Steps to Execute series—Tim and Grant...
2021-09-1449 min
The Fire Time Podcast10 Steps to Execute - Overview & Step 1How do you prevent repeated mistakes in your sales process? Simply hope that they don’t happen? Or take action to diagnose and prevent them? Chances are, you’re probably just hoping—not because you’re terrible at business, but because you don’t have a framework to figure out where things went wrong. In this episode, Tim and Grant introduce a new 10-step framework to help you perfectly execute your entire sales process every time.Season 7 of The Fire Time Podcast will focus on each step of this sales process framework. In this first episode, Tim and Grant...
2021-09-071h 00The Fire Time PodcastGrant Falco - Moving Your Company From Analog to DigitalMost businesses will say, “but we've always done it that way”, to avoid making changing that are difficult and scary—especially when it come to replacing analog systems with digital in their business. Failing to take seriously the impact of going digital will cripple your business in the coming years as the market continues to change. Today, Tim sits down with his good friend and business partner, Grant Falco (owner of Falco’s and co-founder of The Fire Time Network), to discuss some basic digital tools that will help a business run more efficiently.In this epis...
2021-05-1853 minThe Fire Time PodcastTim Reed - 3 Books You Need to Read—NowIf you're a leader, then you know that growing yourself is the only way to grow other people—and reading is imperative to do just that.In this episode, Tim sits down to share three books he’s read in 2021 that have brought him serious value and changed how he views certain aspects of modern-day business. The three books discussed are:
Beyond Entrepreneurship 2.0 by Jim Collins & Bill Lazier — An updated version of the legendary Jim Collins book that has heavily influenced the business community. A must-read if you have your own business or are looking...
2021-05-1150 min
The Fire Time PodcastJenna Guldin - The Right Seat on the BusIf one of your best salespeople requested time off in the middle of peak season, would you give it to them? Often, this vacation time is not granted, and your salesperson is bummed out over peak season. Your business shouldn’t be run this way. Having flexibility with your team members is key to having a team that is filled with drive and passion. In today’s episode, Tim sits down with Jenna Guldin of Salter’s Fireplace & Outdoor Living. Much like Tim, Jenna is of the younger millennial generation, making her a great guest t...
2021-04-0650 min
The Fire Time PodcastSam O’Donnell - 5 Steps to Simplify the Customer ExperienceMost salespeople think that, in order to be a genius on the floor, they need to know all the technical information about their products. However, the majority of customers really could care less—you are selling a lifestyle not a brochure. Today, Tim sits down with Sam O’Donnell, a retail associate for Fireside Home Solutions. Sam is a wizard when it comes to the sales process—going from no experience to one of the best salespeople Tim has come across in a matter of 15 months! In this discussion, Sam outlines his article in the Mar...
2021-03-1643 min
The Fire Time PodcastTim Reed - Learn to Lead YourselfOwners and Managers across the country have a hard time leading their companies because they don't spend any of their effort on leading themselves. In today's episode, Tim sits down to discuss the rhythms he has created to help him be effective at what he does and lead a full life at the same time. Creating a consistent rhythm is essential to becoming a leader that acts intentionally. You can do that by building a framework that helps you focus on the things that matter every single day. In today's episode you'll learn:
How to...
2020-11-1049 min
The Fire Time PodcastTim Rethlake & Jeni Forman - Let's Talk About IR...Anyone involved with new construction work has been seeing incidence rates (the % of fireplaces being installed into new construction homes) free fall over the past 10 years—and if you haven't then you've been living under a rock. In today's episode, Tim sits down with Tim Rethlake & Jeni Forman of HHT to discuss possible ways to stop the bleeding and grow Incidence Rate back to where it has been historically. This episode is going to teach you:
Why builders haven't upgraded to the fireplaces buyers want to see (and how you can push them to)
Why w...
2020-10-1345 min
The Fire Time PodcastHenry Hall - Economics 101With COVID-19 taking its toll on business owners of all sizes it is interesting to look at what allows some companies to continue to thrive while others have begun to nosedive. Being prepared for the worst sounds like something that every business owner would take as a given, but after further examination, most people still miss it... In today's episode - recorded prior to COVID-19 - Henry Hall (President, Skytech Control Systems) talks all things economics. As part of the executive committee at HPBA along with having an extensive background in business, Henry explains the basics of w...
2020-09-1556 min
The Fire Time PodcastQ & A - Season Four FinaleEvery season of this podcast wraps with a Q & A episode—and this is no different! In today's conversation, Tim Reed and Grant Falco (Falco's | Spokane, WA) sit down to answer questions like: How do you actually execute on the information you learn in a podcast? What is the best way to spend my time if not all of my accounts want to get better? Should a salesperson be a project manager or is that a role for a different team member? Don't miss this season finale episode!
2020-08-111h 16
The Fire Time PodcastLeadership - Building a Winning Hearth Company (1 of 8)Everyone is looking to build a winning business, but the question is where do you start? Over the next eight episodes of the podcast, Tim Reed and Grant Falco will outline how to build out the departments necessary to running a winning hearth company—and the first department is Leadership. Most companies fail when it comes to motivating their team members because they don't have an effective leadership model for their business. In this conversation:
Understand how setting goals is the foundation of leadership in any company (and why your team needs to know them as we...
2020-06-1653 min
The Fire Time PodcastRyann Blake - Fighting a Culture of BurnoutEven before the COVID-19 crisis, our industry was fighting a culture of burnout... Phone calls are always coming in, emails never stop, and customer expectations are higher than they've ever been. Combine that with the guilt of seeing people who "hustle" on social media and it's easy to feel totally spent. In today's conversation, Tim Reed sits down with Ryann Blake (Owner of Chimney Techniques) to talk about how to fight burnout for yourself and your team members in today's culture. In this conversation, you'll learn:
How to set up boundaries for yourself to protect against...
2020-04-2050 min
The Fire Time PodcastBridget Brennan - Winning Her BusinessIf you want your sales team to simplify their process so they can connect better with their customers, then you have to listen to this conversation! In today's episode, Tim Reed sits down with acclaimed author and keynote speaker (Bridget Brennan, CEO of The Female Factor and author of "Winning Her Business") to talk about connecting with today's female consumer and building a sales process based on simplicity, clarity, and understanding. In this conversation, you'll learn:
The four motivators that a woman needs from your company in order to buy (you don't want to miss any o...
2020-04-1456 min
The Fire Time PodcastCraig Newby and David Rosvold - Sales Rep, Don't Waste My Time (Part 1)In the midst of the COVID-19 crisis, every sales rep is wondering how they can give value to their customers. In today's conversation, we flipped the tables so that Craig Newby (Owner, Associated Energy Systems) and David Rosvold (NW Stoves) could grill Tim Reed about what makes a sales rep valuable to a retail business. In this conversation:
Learn why sales reps have to make an appointment every time with their customers (even if they're already friends with them)
Discover what most sales reps don't understand about their customers (but they think they do)
Understand what re...
2020-03-3142 min
The Fire Time PodcastLive from HPBEXPO - The Dynamics of Family Business Most of our industry is made up of family businesses—which can be both a blessing and a curse. In this episode, Tim Reed sat down at the HPBExpo with Stephen Schroeter (co-CEO, Napoleon) and Grant Falco (Owner, Falco’s) for a live conversation about the dynamics of family business in today’s market. This conversation will cover: The similarities of family business regardless of the size of your company What kinds of boundaries should be set up to protect your family from being run over by the business How to harness the relationships within your family to take your busines...
2020-03-241h 04
The Fire Time PodcastTim Reed - Winning the HPBExpoMost companies go to the HPBExpo every year because "it's what we've always done", but they don't attack it with intention and focus. The result is that they spends thousands of dollars to wander around or aimlessly show products during the day so they can go out and party at night. The truth is that's not how you win a trade show. In today's episode, I walk you through each day of the HPBExpo coming up in 2020 and give you an agenda that's guaranteed to win. In this episode you'll learn: What courses you...
2019-12-0342 min
The Fire Time PodcastTim Rethlake - Show Gratitude (Step 7)Most companies are so focused on getting to the next sale that they forget about the person who just purchased from them. Don't leave your customers in the dust! To cap off our series on the seven-step sales process, I sat down with Tim Rethlake (Hearth & Home Technologies) to talk about Step 7: Gratitude. In this conversation:
Learn why showing gratitude towards past customers sets you up for future success (this "says" easy, but "does" hard)
Discover some practical ways that you can show gratitude to past customers (these are super practical and don't take a lot...
2019-10-221h 02
The Fire Time PodcastTim Reed - Make it EasyThere is an epidemic in our industry. Hearth companies are confusing customers out of buying their products every year by the thousands. The worst part is that most companies don’t even realize it–because it’s all that they’ve known. It’s the truth, hearth companies are confusing customers every day with: Confusing websites Insider language Complicated sales processes Difficult price quotes Ineffective marketing But it doesn’t have to be that way. You can take control of your business and make it simple for customers to buy from you. This episode will s...
2019-06-2555 min
The Fire Time PodcastClay Leavitt - Questions From a Fireplace SkepticIn today's episode of the Fire Time Podcast the tables turn and Clay Leavitt (VP of Sales, Marcus Lumber) grills Tim with questions ranging from team building, to motivation, to leadership skills. In this episode, Tim and Clay cover:
How to approach tough conversations with team members (the way that you do this makes all of the difference)
The way to manage your time to do the things you need (it comes down to simple decisions)
The secret to staying motivated and not burning out (it all comes down to the word "blessing")
Why reading is the king when...
2019-05-2148 min
The Fire Time PodcastJerry Isenhour - How to Train and Lead Your TeamMost businesses struggle everyday to find good people, but have no idea how to train them when they come onboard. This leads to burnout, frustration and stress all the way around. In today's episode, Jerry Isenhour (President, CVC Success Group) sits down with Tim Reed to cover how companies need to train their team members if they want them to stick around longterm, and what leaders need to understand about growing a hearth company in the changing landscape. In this episode:
Learn how online training is actually possible in this industry (some techs can be trained...
2019-04-3049 min
The Fire Time PodcastBradley Hartmann - Deliver Value FirstMost salespeople are constantly the same fundamental mistake—they think it's all about them. The problem is that customers can smell it a mile away and stop caring about what you have to say. In this episode of The Fire Time Podcast Tim Reed sits down with Bradley Hartmann (President of Behind Your Back Sales) to walk through 4 principles that will move the needle in the way that you sell to other businesses. These 4 principles can help you win right away:
You are owed nothing, deliver value first (understanding this simple principle can change eve...
2019-04-0947 min
The Fire Time PodcastTim Rethlake - The 7 Habits of Highly Effective SALESpeople (pt. 2)Picking up where last week's episode left off, Tim Reed and Tim Rethlake (TR²) square off to talk about habits 4-7 from "The 7 Habits of Highly Effective People" (by Dr. Stephen Covey) through the lens of a sales professional. These habits will grow your team by leaps and bounds if they take them to heart. In today's conversation, Tim and Tim cover habits 4-7:
Think win, win (this is critical to be effective in a sales role)
Seek first to understand, then be understood (our industry always gets this wrong)
Synergize (this is where 1+1=3)
Sh...
2019-04-0247 min
The Fire Time PodcastTim Rethlake - The 7 Habits of Highly Effective SALESpeopleIf you're like most business leaders, you're looking for any edge you can get. In todays episode Tim Rethlake (Hearth n Home Technologies) sits down to talk about "The 7 Habits of Highly Effective People" (by Dr. Stephen Covey) through the lens of sales. This is an episode to play for your entire team. In today's conversation, Tim and Tim cover habits 1-3:
Be proactive (you have to understand this if you are going to make a different)
Begin with the end in mind (this is critical if you are going to be a good...
2019-03-2640 min
The Fire Time PodcastStephen Schroeter - Live from HPB Expo 2019Are you looking for ways to win the changing landscape? With things moving faster than ever it's easy to get swept away and wonder what you do to ever be effective again. If that sounds familiar then this episode is for you. In this episode, Stephen Schroeter (co-CEO of Napoleon Products) sits down with Tim Reed and Grant Falco (Falco's - Spokane, WA) to discuss: - How to navigate the logistics of family business (even at the biggest levels of our industry) - Why making it simple for customers is what everyone needs...
2019-03-1945 min
The Fire Time PodcastQ & A - Season One FinaleIf you've been looking for answers, you're not alone! In the Season One finale of The Fire Time Podcast, Tim responds to questions from business leaders all over the country. Don't miss out on the opportunity to learn what it takes to grow your business! In this episode: Learn how to navigate complicated family dynamics in your business Get the tools you need to scale your sales process Understand what it takes to run a profitable business year round despite seasonality Learn what every new sales rep needs to know if they want to stand out...
2018-11-271h 04
The Fire Time PodcastTim Reed - What Everyone Needs to RealizeDo you know what it takes to win in today's landscape? In this weeks episode, Tim Reed stops by his own show to answer hardball questions about what it takes to move the needle in our industry. Guest hosted by Grant Falco, this episode gives you a peek behind the curtain at what makes Tim tick and shows you the steps he has taken to grow his company. If you are stuck and don't know what to do, you have to listen to this episode: Learn what you need to know to take control...
2018-11-2046 min
The Fire Time PodcastVP Berger - Leadership in the Changing LandscapeVP Berger is the President of Hearth n Home Technologies, the largest company in our industry. He is a relentless leader and a forward thinker who stops by to share secrets of what it takes to lead through the changing landscape of business. In this conversation, VP lays out: -Why the Incident Rate of Fireplaces is falling at the national level -The 4 keys to leadership that have helped him win -The stages of evolution that a company goes through as they scale (and why they matter) -What the #1 trait is that...
2018-11-1338 min
The Fire Time PodcastKip Rumens & Ed Hosack–Sales Secrets to Make You BetterKip Rumens and Ed Hosack, Sales Reps for Travis Industries are two of my favorite people in the industry–in fact, they are the reason that I am in it today. This episode dives deep on everything that you need to understand to win the sales game and goes into the origin story of Tim Reed (podcast host). For more information on Travis Industries: https://www.fireplacex.com https://www.lopistoves.com https://www.davincifireplace.com
2018-10-1645 min
The Fire Time PodcastTim Rethlake–What Every Sales Person Needs to UnderstandTim Rethlake, VP of Sales Enablement at Hearth n Home Technologies stops by in the inaugural episode to talk about all things sales. If you want to revolutionize your sales team, this episode is for you.
2018-09-0453 min
The Fire Time PodcastABOUT–Tim Reed & The Fire Time PodcastThe Fire Time Podcast is for the hearth industry and by the hearth industry. Here is what you need to know about it. Contact: http://www.itsfiretime.com
2018-08-2209 min