Shows
PreAccident Investigation PodcastPAPod 576 - From Continuous Improvement to Continuous Capacity: 10 Operational Indicators You NeedThis episode shifts the safety conversation from continuous improvement to continuous capacity, introducing a practical dashboard of 10 operational indicators—five system capacities (exposure to unforgiving energy, robustness of safeguards, error tolerance/recoverability, detectability of variance, and recovery capacity) and five human capacities (sensitivity to variation, frontline insight, quality of learning, psychological safety, and supervisor load).
Host Todd Conklin explains how these measurable and observable indicators link engineering controls with human and organizational factors, and why monitoring them regularly helps leaders improve resilience and manage high‑risk operations more effectively.
2025-12-1327 minPreAccident Investigation PodcastPAPod 575 - Vancouver Workshop: A Case Study in Failure, Justice, and ResilienceTodd Conklin talks with Brent Sutton and Jeff Lyth about the upcoming HOP Workshop in Vancouver (Jan 28–29, 2026), centered on Redonda’s powerful firsthand story of patient safety, complex systems, restorative justice and resilience — lessons that translate across industries.
Day one features Redonda’s narrative and panel discussion; day two focuses on hands‑on learning and innovation. Please attend, this workshop will be amazingly good for the soul!
For tickets and details visit hopconference.com.
2025-12-0627 minPreAccident Investigation PodcastPAPod 573 - The Stability Trap: Why Safe Organizations Still FailJay Allen interviews Todd Conklin about his new book, The Stability Trap, exploring why even safe, stable organizations can fail. They discuss the "drive to zero," complacency, pressures on middle management, wearables and data, and lessons from aviation and the pandemic.
The episode also covers how AI was used to reorganize the book’s ideas and help craft its ending, and offers practical reframes: treat safety as a capacity, see workers as system monitors, and retool systems to match capacity with risk. The book is available now.
2025-11-2230 minPreAccident Investigation PodcastPAPod 571 - Fail Fast, Learn Faster: A Conversation on Human Performance and RecoveryIn this episode Todd Conklin joins Jowanza Joseph to explore modern safety thinking: why human error is normal, how context shapes behavior, and why leadership response and system recoverability matter more than blame.
They draw on examples from Los Alamos, AWS outages, SpaceX and everyday technology to show how organizations can design systems that tolerate failure and learn from it.
Listeners will get practical insights into the five principles of human performance and how to build resilient systems that fail safely and recover quickly.
2025-11-0829 minPreAccident Investigation PodcastPAPod 570 - Safety Differently Down Under: Todd Conklin in AucklandTodd Conklin joins the Brisbane Safety Differently Book Lab in Auckland for a lively discussion about leadership, accountability, and learning from everyday work. The group explores why safety is the presence of control, how leaders should respond after incidents, and why learning is the new currency of safety.
Todd shares stories about writing his books, engaging with workers, and practical steps leaders can take to build confidence and capacity while fostering a learning culture.
2025-11-0138 minPreAccident Investigation PodcastPAPod 566 - Blame Stops Improvement: How Blame Silences LearningTodd Conklin explores how blame shuts down learning and prevents organizational improvement, arguing that blaming individuals creates a chilling effect that blocks thousands of future learning opportunities.
He connects blame to misunderstandings about human error, emphasizes psychological safety, and urges leaders to ask "what failed" before asking "who failed," while sharing personal anecdotes and reflections.
2025-10-0422 minPreAccident Investigation PodcastPAPod 565 - Fear, FOMO & Fixing Safety: A Conversation with Brent SuttonTodd Conklin and Brent Sutton discuss the short-term future of safety thinking—covering the rise and fall of lean/TQM, how commodification can slow innovation, and why fear, FOMO and complacency shape which ideas stick. They explore leaders' responsibility, weak signals, and the need for small 'safe-to-fail' experiments to keep systems resilient.
Set in Santa Fe with lighthearted moments (including breakfast burritos and a cheese debate), the episode blends history, practical insight and a call to stay curious about evolving workplace complexity.
2025-09-2729 minPreAccident Investigation PodcastPAPood 563 - Human Performance, Not Human Error — Todd Conklin on Reframing SafetyTiny Todd Conklin joins the No Way Out podcast to explore Human and Organizational Performance (HOP), high-reliability organizing, and how safety emerges from complex systems rather than individual mistakes.
They critique traditional investigations, surveys, and risk matrices, and discuss practical ideas for building capacity, worker agency, psychological safety, and resilient operations.
2025-09-1346 minPreAccident Investigation PodcastPAPod 558 - Unveiling AI's Hidden Role in Workplace DynamicsWelcome to an engaging episode of the Pre-Accident Investigation Podcast with your host Todd Conklin. In this episode, Todd delves into a thought-provoking discussion about the evolving role of AI in our workplaces and lives with guest expert Dox Brown, also known as Drew. Together, they explore the intricacies of artificial intelligence beyond surveillance products, focusing on its positive potential as a strategic partner in understanding and enhancing human tasks.
Throughout this conversation, Dox Brown, an enthusiast in AI's educational implications, shares insights into how AI can augment human roles rather than replace them. Discover AI's capability...
2025-08-0929 minPreAccident Investigation PodcastPAPod 557 - Breaking Paradigms: Why Workers Are Your Greatest AssetWelcome to the latest episode of the Pre-Accident Investigation Podcast, hosted by Todd Conklin. In this engaging discussion, Todd chats with Jennifer Long about their unexpected journey in writing "Workers Are the Solution, Not the Problem: A Guidebook for Leading Differently." The conversation delves into the transformative insights they discovered about leadership, accountability, and how the evolving workforce requires fresh approaches.
Throughout the episode, Todd and Jennifer explore how traditional views on leadership and workforce development are outdated, urging leaders to see workers as solutions rather than problems. They share their experiences and learning moments that shifted...
2025-08-0229 minPreAccident Investigation PodcastPAPod 556 - CHOL Live - Inside the Final Episode: A Deep Dive with Shane Bush and Dr. David WoodsJoin Todd Conklin in the final episode of the Pre-Extended Investigation Podcast as he hosts an insightful conversation with Shane Bush and Professor David Woods. This concluding episode offers a compelling discussion on the evolution of safety practices across industries, the impact of leadership on organizational sustainability, and the challenges faced by modern safety paradigms.
Dive into the nuances of human and organizational learning as Shane and Todd reflect on their decades-long journey, touching upon personal anecdotes and professional insights. Professor Woods contributes his expertise on the complexities of maintaining safety in aviation and beyond, highlighting the...
2025-07-2653 minPreAccident Investigation PodcastPAPod 555 - CHOL Live - "Unveiling Future Predictions: Podcast Reflections"Join Todd Conklin and Rob Fisher on the Pre-Accident Investigation Podcast as they delve into their experiences and reflections from past podcast episodes, discussing the art of leadership and the significance of effective communication with senior leaders. With anecdotes from previous recordings, they explore the value of predictions made unknowingly and how iteration and experience shape success.
Rob shares insights into transitioning from operational roles to a leadership position, focusing on listening and adapting to the needs of the company, while providing a compelling narrative on using past experiences to build future strategies.
In a...
2025-07-1929 minPreAccident Investigation PodcastPAPod 554 - CHOL Live - The Power of Learning Teams: Transforming Leadership ResponseWelcome to the Pre-Accident Investigation Podcast hosted by Todd Conklin, featuring an engaging conversation with Bob Edwards from the Community of Human and Organizational Learning. In this episode, Todd and Bob dive into the significance of operational learning and how it is reshaping leadership responses within organizations. Discover how learning teams are providing valuable insights and driving improvements across various sectors, going beyond the realm of safety to address broader operational challenges.
Listen as they discuss the importance of fostering a culture where reporting is appreciated, not feared, and explore the role of leaders in utilizing data...
2025-07-1216 minPreAccident Investigation PodcastPAPod 553 - CHOL LIVE - From Bobbleheads to Breakthroughs: Conference InsightsJoin Todd Conklin in an engaging conversation with Shane Bush at the Pre-XMet Podcast, as they dive into Shane's unexpected Hall of Fame induction and the surprising gift of his own bobblehead. Throughout the episode, they explore the dynamics of safety conferences, focusing on the interaction between academia and practitioners. Shane shares insights into how historical discussions are being refreshed with new perspectives, emphasizing the significance of both fields in improving systems.
The conversation also touches on the evolution of conference content, reflecting on past and present trends, while highlighting the role of academia in shaping the...
2025-07-0526 minPreAccident Investigation PodcastPAPod 552 - Uncovering the Power of Skepticism in Safety LeadershipOfficetoddconklin@gmail.com
Join Todd Conklin on this episode of the Pre-Accident Investigation Podcast as he delves into a fascinating open Q&A session recorded during a conference in Santa Fe. Our expert panel, including Bob Edwards, Andrea Baker, and Martha Acosta, shares valuable insights into transforming skepticism into a driving force for change within workplace safety culture. Explore how leaders can foster curiosity, handle resistance, and leverage skepticism to drive meaningful discussions around safety and performance improvement. Whether dealing with management skepticism or the challenges of workforce accountability, this episode offers practical advice and strategies to...
2025-06-2831 minPreAccident Investigation PodcastPAPod 551 - Cracking the Code: Embracing Uncertainty with Sam OlligesJoin host Todd Conklin on the Pre-Accident Investigating Extra podcast as he delves into the complexities of everyday life and work. In this episode, explore the philosophical musings of how each day of the week shapes our lives and dive into a lively discussion on turning uncertainties into opportunities. Todd shares his recent cooking experiment with papas rellenas, highlighting how creativity can emerge from chaos.
The episode also features a captivating conversation with Sam Olliges, a young safety professional from Landmark Structures, who sheds light on the challenges and rewards of attracting and retaining skilled workers in...
2025-06-2128 minPreAccident Investigation PodcastPAPod 550 - Bent but Not Broken: Navigating The Nexus Between Social and Organizational ResilienceIn this compelling episode of the Pre-Exit Investigation Podcast, host Todd Conklin delves into a deeply personal story that challenges perspectives and ignites conversation around resilience and adaptation in organizations. Through the eyes of Hector, a familiar figure from a local restaurant, Todd explores the impact of fear and leadership response in today’s rapidly changing world.
With insightful anecdotes, the episode brings to light the unseen pressures faced by individuals and the significant role leaders play in shaping organizational culture. As systems are pushed to their limits, Todd invites listeners to reflect on their own leadership ch...
2025-06-1421 minPreAccident Investigation PodcastPAPod 549 - Unraveling the Secret Behind 'Ampersat'Welcome to the latest episode of the Pre-Accident Investigation Podcast with Todd Conklin! Join us on June 1st, 2025, as Todd shares anecdotes about free summer concerts, revealing the intriguing story behind the symbols 'ampersand' and 'ampersat'. Discover how these symbols connect to our understanding of progress and improvement.
In this insightful episode, we delve into the dynamics of progress, challenging the notion that it is linear. Todd explores the concept of 'aim small, miss small', encouraging small, deliberate changes for significant impact. He touches on leadership in times of uncertainty, emphasizing the role of strategic improvement in...
2025-06-0723 minPreAccident Investigation PodcastPAPod 547 - The Power of Fundamentals: A Journey with Physics and PerformanceIn this episode of the Pre-Accident Investigation Podcast, Todd Conklin reflects on the importance of masterfully understanding the fundamentals. Through a fascinating conversation with a renowned physicist, he discusses the intersection of chaos physics and human performance, emphasizing the need to begin every discourse at the start, not where we currently are.
Todd shares insights into a thrilling new bike trail by his home and the forthcoming Santa Fe conference that promises engaging discussions on high reliability and AI safety uses. The episode wraps with the reminder to dedicate time for self-care, even amid efforts to remain...
2025-05-2424 minPreAccident Investigation PodcastPAPod 546 - Zoe Gulley and Unraveling the Myths of Accident InvestigationIn this insightful episode, Todd Conklin leads a fascinating discussion on the concept of counterfactuals with experts Robert Waterhouse and Zoe Gulley from Energy Safety Canada. They delve into the limitations of traditional accident investigations and how long-standing practices may not serve us well in truly understanding incidents and improving performance.
The conversation focuses on causal reasoning, distinguishing it from negative reasoning, and the importance of learning how work is actually performed rather than pinpointing what did not happen. Throughout the episode, Todd and guests explore how this approach can transform not only investigations but also organizational...
2025-05-1731 minPreAccident Investigation PodcastPAPod 545 - A Podcast Redux - "From Southern Tea to Transformative Safety: A Journey"In this engaging episode, host Todd Conklin kicks off with a delightful chat about Milo's tea, leading into a compelling panel discussion with Bob Edwards, Mark Yeston, and Andrea Baker. The conversation explores the journey of organizational transformation, focusing on shifting from traditional safety views to a new perspective that emphasizes human performance and operational learning.
Join the team as they dissect the stages of change, from gaining leadership interest to integrating new safety philosophies within established systems. With anecdotes, humor, and insightful discourse, this episode offers practical insights into implementing transformative safety practices that enhance reliability...
2025-05-1038 minPreAccident Investigation PodcastPAPod 544 - Navigating the Queues of Chaos: A Tale from the TSAJoin host Todd Conklin as he recounts a humorous and eye-opening experience at a Houston airport, navigating an empty TSA line designed for a crowd. Dive into the conversation about design choices and their impact on efficiency and effectiveness, guided by insights from Don Norman's work. Explore how our systems often dictate behavior, and why their design matters, especially when they seem absurd. This episode raises important questions about the balance between convenience and efficiency in safety and bureaucratic systems.
2025-05-0326 minPreAccident Investigation PodcastPAPod 543 - Navigating Toxic Uncertainty: Insights for LeadersIn this episode of the Pre-Accident Investigation Safety Podcast, host Todd Conklin delves into the complex topic of toxic uncertainty and its impact on organizations. Through engaging discussions, Todd explores how leaders can guide their teams through an ever-changing world by embracing diversity and making incremental adaptations.
Reflecting on lessons learned during the pandemic, Todd emphasizes the importance of monitoring progress and understanding the direction in which organizations are moving. He highlights the significance of building adaptive systems that can withstand unpredictability and thrive in challenging times.
Todd also shares personal anecdotes, including his excitement...
2025-04-2626 minPreAccident Investigation PodcastPAPod 538 - From the Archives: Exploring Trust and Openness with Edgar ScheinWelcome to the Pre-Accident Podcast with Todd Conklin, where today marks the first part of an enlightening two-part series featuring Edgar Schein and his son Peter. This episode dives deep into the nuances of trust and openness within organizational culture, particularly in relation to safety and effectiveness.
Throughout this engaging conversation, Edgar Schein shares his experiences working with major companies and industries, illustrating how openness and trust are fundamental to creating a culture of safety and effectiveness. He emphasizes the significance of building strong interpersonal relationships within the workplace to foster an environment where employees feel safe...
2025-03-2229 minPreAccident Investigation PodcastPAPod 536 - Challenging the "Move Fast and Break Things" MantraJoin Todd Conklin on an insightful journey as he delves into the complexities of today's ever-changing world. In this episode, Todd challenges the often-celebrated notion of "Move Fast and Break Things," urging listeners to reassess their approach to change and uncertainty. He highlights the need for organizations to focus on delivering excellence amidst chaos, emphasizing the importance of foundational principles that guide human performance.
With a touch of humor and candor, he shares his observations on the dynamics of modern workforces and the evolving motivations driving organizations forward. Explore the impact of "encrapification" on systems and discover...
2025-03-0823 minPreAccident Investigation PodcastPAPod 535 - Reimagining Safety: Lessons from the Resilience MasterJoin Todd Conklin on the Pre-Accident Investigation Podcast as he dives into an enlightening conversation with David Woods, the pioneer behind The Ohio State University's Cognitive Systems Engineering Laboratory. This episode unravels the intricate layers of resilience engineering and its foundational role in understanding safety, adaptability, and the dynamics of compromise in complex systems.
Listen as Professor Woods shares insights on building competent and extensible systems, avoiding the pitfalls of compromising on safety fundamentals, and the importance of reciprocity and adaptive capacity. With references to historical incidents and contemporary examples, this discussion is a treasure trove of...
2025-03-0134 minPreAccident Investigation PodcastPAPod 534 - Embracing Māori Culture in Modern Safety Practices - Meet Vance WalkerIn this enlightening episode of the Pre-Accident Investigation Podcast, host Todd Conklin engages in a compelling conversation with Vance Walker, an expert in integrating Maori cultural practices with modern health and safety systems. As an indigenous professional deeply involved with Maori communities in New Zealand, Vance explores how culturally resonant safety practices can enhance risk perception and communication, particularly for vulnerable workers.
Discover the intriguing concept of 'kia tūpato', an attitude emphasizing caution over the conventional notion of safety, and how this aligns with risk management and competency in various cultural contexts. Through fascinating anecdotes and h...
2025-02-2233 minPreAccident Investigation PodcastPAPod 533 - Exploring the Future with Doug Parker and Jim FrederickThis is Part Two of a two-part discussion. In this engaging episode of the Pre-Accident Podcast, host Todd Conklin continues the conversation with Doug Parker and Jim Frederick in part two of their insightful discussion. They explore the evolving role of OSHA and how it navigates enforcement and assurance to improve workplace safety. With a focus on collaboration and innovation, the episode highlights the proactive measures taken to enhance health and safety management systems.
Doug and Jim share their perspectives on shifting from traditional compliance to best practices, emphasizing the importance of worker participation and leadership within o...
2025-02-1530 minPreAccident Investigation PodcastPAPod Special - Honoring a Safety Pioneer: James Reason's LegacyIn this special episode of the Pre-Accident Investigation Safety Podcast, hosted by Todd Conklin, we take a moment to honor the legacy of James Reason, a prominent figure in the field of safety and human error study, who passed away on February 5th, 2025. James Reason revolutionized the way we understand human errors, particularly in complex systems, with groundbreaking concepts such as the Swiss cheese model and the theory of a just culture.
Listen as we delve into the life and contributions of James Reason, from his early conversations that expanded our understanding of organizational accidents to his...
2025-02-0818 minPreAccident Investigation PodcastPAPod 532 - Lessons from Leadership with Doug Parker and Jim FrederickWelcome to the Pre-Accident Investigation Podcast with Todd Conklin. In this exciting two-part episode, Todd sits down with former OSHA administrators Doug Parker and Jim Frederick. Together, they dive into the world of OSHA, sharing their experiences and insights from working at the forefront of occupational safety and health governance.
Doug and Jim open up about their time at OSHA, discussing what they feel proud of accomplishing, the challenges they faced, and the work they hope will continue. The conversation touches on the role of enforcement and discipline in leadership, as well as the importance of proactive...
2025-02-0128 minPreAccident Investigation PodcastPAPod 531 - Marc Yeston Redux - Navigating Safety: The Fine Line Between Manipulation and DesignWelcome to another insightful episode of the Pre-Accident Podcast hosted by Todd Conklin! In this engaging conversation, Todd shares his recent extensive travels across Europe and Asia, the exhaustion that follows, and the reflections it brought. This episode takes a closer look at the intriguing debate of whether the methods used in workplace safety are merely manipulative or cleverly designed for efficiency and security.
Through a dynamic discussion with Marc Yeston, Todd explores the implications of context-driven behavior in organizational settings. They dissect scenarios that highlight the subtle ways in which environments influence worker behavior, questioning whether...
2025-01-2531 minPreAccident Investigation PodcastPAPod 530 - Revisiting Safety on the Edge: Past Insights and Future ConversationsJoin us on a captivating journey through the realms of safety innovation and discussion as Todd Conklin invites Corrie Pitzer back to the Pre-Accident Investigation Podcast. Corrie, a pivotal thinker in the safety domain, shares the story behind the resurgence of "Safety on the Edge," an international series of conferences promoting new and collaborative safety strategies.
The episode kicks off with a recount of a spontaneous, thought-provoking text exchange between Todd and Corey during a Billy Strings concert, highlighting the importance of embracing diverse viewpoints in safety discourse. The dialogue inspires the revitalization of the "Safety on...
2025-01-1829 minPreAccident Investigation PodcastPAPod 529 - Embracing the Imperfect Journey: A New Year's ReflectionIn this episode of the Pre-Accident Investigation Safety Podcast, Todd Conklin reflects on the start of 2025 and the podcast's 11th year. He shares insights from a recent vacation and discusses the evolving priorities that come with age. Todd emphasizes the importance of valuing incremental improvement over the elusive goal of perfection, invoking a memorable Voltaire quote to set the tone for the new year.
The episode delves into the complexities of redefining success in organizational safety, challenging the widely-held notion of 'target zero.' As Todd guides listeners through this thought-provoking conversation, he highlights the significance of...
2025-01-1116 minPreAccident Investigation PodcastSafety Moment - The Unseen Impact: Embracing the Unmeasurable in SafetyIn this episode, Todd Conklin delves into the unique challenges faced by those in the safety profession, where success often lies in preventing measurable incidents from occurring. Reflecting on his experiences in Colombia, he emphasizes the moral duty and imperative of ensuring workers have the environment and support they need to succeed amidst complexity and change.
Conklin argues that although the results of effective safety measures may be "nothing happened," this absence of incidents is indeed a powerful indicator of success. He advocates for a shift from focusing on statistical achievements to recognizing and valuing the quieter...
2025-01-0804 minPreAccident Investigation PodcastPAPod 528 - Embracing Uncertainty: Navigating Change in Today's WorldJoin Todd Conklin in a thought-provoking discussion on the unexpected dynamics of podcasting and the complexities of gauging audience interest. Through candid reflections, Todd explores how unpredictability drives innovation, emphasizing the importance of continuous learning and adaptation in uncertain times. Discover the challenges of initiating change in high-risk environments and the role of safety as a presence, rather than an absence, of failures.
Dive into Todd's new book, "New Ideas for Old Problems: A Human Performance Approach to Sustainable Change," which offers fresh perspectives on safety and organizational improvement. Learn about the incremental nature of change and...
2025-01-0425 minPreAccident Investigation PodcastPAPod 527 - Navigating Safety in High-Risk Maritime OperationsJoin host Todd Conklin in this engaging episode of the Pre-Accident Investigation Podcast as he dives into a captivating conversation with Bionda van Roosendaal Stelling, the General Manager of Health, Safety, and Environment at HEEREMA. Recorded during an unexpected taxi ride, this episode takes us on a journey through the fascinating world of high-risk maritime operations.
Explore the challenges and innovations in safety within the maritime industry, emphasizing a shift from viewing workers as problems to seeing them as integral solutions. Bionda shares insights into how European maritime companies like HIRMA are embracing new perspectives on safety...
2024-12-1427 minPreAccident Investigation PodcastPAPod 526 - The Power of Conversations in the WorkplaceIn this episode, join Todd Conklin for a casual yet insightful chat on the importance of understanding and interpreting data in both personal and organizational contexts. Using a humorous anecdote about a data-collecting ring, Todd delves into how data can provide insights into our happiness and health, drawing parallels to the abundance of data collected in workplace safety and operations.
Moreover, Todd discusses the significance of open-ended conversations with employees to gauge the true health of an organization. He emphasizes the importance of building quick relationships and understanding the changing needs of the workforce in a rapidly...
2024-12-0720 minPreAccident Investigation PodcastSafety Moment - Redux: Unseen Triumphs in Safety: The Moral ImperativeJoin Todd Conklin in this insightful episode of Pre-Accident Investigation, where he reflects on the moral duty and challenges faced in the safety industry. Discover the importance of allowing workers the ability to succeed in complex environments, even when achievements can't be measured.
2024-12-0404 minPreAccident Investigation PodcastPAPod 525 - Edgar Schein Part Two -Part Two of a continuing conversation from almost 10 years ago.
In this captivating episode of the Pre-Accident Podcast, host Todd Conklin welcomes the legendary Edgar Schein and his son Peter for a deep dive into the world of organizational culture and safety. This is part one of a two-part series that promises to challenge your thinking and spark new insights.
Listeners are treated to an enlightening conversation with Edgar Schein, a revered figure in the field of organizational development, as he shares his distilled wisdom gathered over decades of academic and consulting work. Schein emphasizes t...
2024-11-3027 minPreAccident Investigation PodcastSafety Moment - Get Caught Trying to Make It BetterIn this episode, Todd Conklin shares a valuable piece of advice he received from his boss during challenging times. Despite facing criticism and negativity, Todd emphasizes the importance of perseverance and maintaining a positive attitude.
He recounts the lesson his boss imparted, which has become a guiding principle for him: "Get caught trying to make it better." Todd reflects on how this mindset has influenced his approach to leadership and personal growth.
Join Todd for this insightful safety moment as he encourages listeners to embrace challenges and strive to improve situations, even when faced with...
2024-11-2702 minPreAccident Investigation PodcastPAPod 524 - Unlocking Organizational Effectiveness with Edgar ScheinIn this captivating episode of the Pre-Accident Podcast, host Todd Conklin welcomes the legendary Edgar Schein and his son Peter for a deep dive into the world of organizational culture and safety. This is part one of a two-part series that promises to challenge your thinking and spark new insights.
Listeners are treated to an enlightening conversation with Edgar Schein, a revered figure in the field of organizational development, as he shares his distilled wisdom gathered over decades of academic and consulting work. Schein emphasizes the critical importance of openness and trust in driving both safety and...
2024-11-2329 minPreAccident Investigation PodcastSafety Moment - Embracing Graceful Extensibility in Safety ProgramsWelcome to the Pre-Accident Investigation Safety Moment with Todd Conklin. In this engaging episode, we delve into the concept of "graceful extensibility," a crucial feature for enhancing the safety and reliability of operations. Inspired by insights from David Woods of Ohio State University, Todd explores how building margins into systems can mitigate the consequences of potential failures.
Through thought-provoking examples, like the space program's ability to take one more orbit, this episode illustrates the importance of creating room for error without severe repercussions. Discover how you can apply graceful extensibility to your safety programs and everyday life...
2024-11-2003 minPreAccident Investigation PodcastPAPod 523 - Building Bridges: Redefining Worker Engagement and Mental Health in ConstructionIn this episode of the Pre-Accident Investigation Podcast, host Todd Conklin delves into a vital conversation about mental health and worker engagement within the construction industry. As the world navigates through increasingly stressful times, Todd emphasizes the importance of addressing mental well-being in the workplace.
Joining Todd is Alan Palmer from JMJ, who shares insights on innovative programs like the "Village Heroes," designed to listen and support workers on major projects. The discussion highlights the alarming statistics around suicide rates in the construction sector and the proactive measures some organizations are taking to create a more supportive...
2024-11-1628 minPreAccident Investigation PodcastSafety Moment - The Power of Happiness in Organizational ChangeIn this episode of Pre-Accident Investigation Safety Moment, Todd Conklin delves into the intriguing concept of happiness as a pivotal element in facilitating organizational change. Despite the challenges and resistance that often accompany change, Todd argues that happiness should not be seen as oppositional but rather as an integral part of the process.
Exploring the idea that happiness is a choice, Todd emphasizes the importance of fostering a positive environment during times of significant shifts within organizations. He suggests that a content and satisfied team is more likely to embrace and navigate challenges effectively. Tune in to...
2024-11-1303 minPreAccident Investigation PodcastPAPod 522 - Remix - Unveiling the Future of Safety and Resilience with Eric HollenagleWelcome to an exciting episode of the Pre-Accident Podcast with Todd Conklin, where we dive into a thought-provoking conversation with the remarkable Eric Hollenagle. Known for his pioneering work on the Efficiency-Thoroughness Trade-Off (ETTO) principle and the Functional Resonance Analysis Method (FRAM), Eric shares insights into the evolving landscape of safety and resilience.
In this episode, Todd and Eric explore the future of system performance, questioning traditional safety paradigms and advocating for a holistic understanding of organizational functioning. Eric emphasizes the importance of perceiving the unseen and understanding the complexities of industries like healthcare, drawing on his...
2024-11-0930 minPreAccident Investigation PodcastSafety Moment - The Myth of Leading Data: Focus on Action, Not PredictionIn this episode of "Pre-Accident Investigation Safety Moment," Todd Conklin challenges the common pursuit of leading data, questioning its existence and value. He argues that the time spent trying to predict outcomes is time not spent on actively addressing and improving real-world issues.
Through a thought-provoking discussion, Todd emphasizes the importance of engaging with people, identifying risks, and implementing solutions to make a tangible difference. He encourages listeners to prioritize actions over predictions, urging them to focus on direct interventions that can lead to safer and more effective outcomes.
Join Todd as he explores the...
2024-11-0603 minPreAccident Investigation PodcastPAPod 521 - Navigating Risk and Chance: Lessons from a Bluegrass FestivalJoin Todd Conklin in this engaging episode of Pre-Accident Investigation as he reflects on an unexpected experience at a bluegrass festival that was interrupted by lightning. Through this anecdote, Todd explores the intriguing concepts of risk, chance, and control, delving into the differences between them and their implications in the world of safety.
Discover how the inability to predict the future emphasizes the need for systems that are not only robust but also resilient, capable of absorbing and managing unforeseen events. Todd discusses the importance of focusing on recoverability and flexibility in operations, rather than solely on...
2024-11-0222 minPreAccident Investigation PodcastSafety Moment - The Power of Light in Darkness: A Metaphor for Organizational GrowthIn this episode of Pre-Accident Investigation Safety Moment, Todd Conklin introduces an ancient metaphor that highlights the significance of positivity in challenging times. This metaphor illustrates how even in complete darkness, a single point of light remains visible, signifying the impact of small improvements in a struggling organization.
Conversely, when an organization is thriving, a minor negative aspect is barely noticeable, emphasizing the strength of a high-performing team. Todd encourages listeners to embrace this metaphor in their daily work, promoting the importance of continuous learning, kindness, and safety within their teams.
2024-10-3003 minPreAccident Investigation PodcastPAPod 520 - Navigating Leadership: From Accountability to ResponsibilityWelcome to the Pre-Accident Investigation Podcast, where we delve into the nuances of leadership and team dynamics. In this episode, host Todd Conklin engages in a thought-provoking conversation with Mark Homeyer, a seasoned professional from the maritime industry. Mark shares his insights from years of experience as a vessel master and leader, focusing on building dependable systems and understanding variability in operations.
Mark discusses the shift from traditional accountability to fostering a culture of trust and responsibility among teams. He emphasizes the importance of setting clear expectations and the transformative impact of viewing workers as solutions rather...
2024-10-2627 minPreAccident Investigation PodcastSafety Moment - Start Strong, Finish Strong: The Power of Effective Job InitiationWelcome to the Pre-Accident Investigation Safety Moment with Todd Conklin. This episode delves into the significance of starting a job effectively and how it can impact the overall outcome. Contrary to the common belief that planning cannot foresee unexpected events, Todd emphasizes the importance of preparation and understanding the controls at the beginning of a task.
Discover the value of revitalizing initial job processes like tailboard meetings and toolbox talks, transforming them from mere administrative tasks into critical thinking activities. By building capacity through thoughtful planning, workers can better manage unexpected challenges that arise.
Join...
2024-10-2302 minPreAccident Investigation PodcastPAPod 519 - Good Gets Better, Bad Gets Worse: Navigating Change and SafetyJoin Todd Conklin in this episode of the Pre-Accident Investigation Podcast as he reflects on last week's enlightening discussion with Doug, the OSHA administrator, about the evolving landscape of occupational safety and health in the United States. Todd shares his insights on the positive feedback received and emphasizes the importance of being open to change and dialogue.
The episode delves into the concept that "good gets better and bad gets worse," exploring how organizations can improve or decline without intervention. Todd stresses the significance of understanding where an organization currently stands and the impact of creating the...
2024-10-1919 minPreAccident Investigation PodcastSafety Moment - Embracing Positive Change in Safety ConversationsIn this episode of Pre-Accident Investigation, Todd Conklin shares an insightful safety moment, encouraging listeners to shift their focus from opposing disliked ideas to championing the concepts they truly believe in. Drawing inspiration from Stephen Covey's concept of "sharpening the saw," Todd emphasizes the importance of February as a time to reflect on and enhance operational excellence.
Through a compelling narrative, Todd urges safety professionals to embrace a mindset that promotes understanding and complexity over outdated models like Heinrich's Pyramid. By advocating for ideas rooted in truth and effectiveness, individuals can foster deeper discussions, facilitate meaningful change...
2024-10-1603 minPreAccident Investigation PodcastPAPod 518 - Navigating the Future of Workplace Safety: A Conversation with OSHA's Douglas L. ParkerJoin host Todd Conklin on this special episode of the Pre-Accident Investigation Podcast as he sits down with Douglas L. Parker, the Assistant Secretary of Labor for Occupational Safety and Health. Dive into an enlightening discussion about the evolving landscape of workplace safety, the role of OSHA, and the balance between enforcement and innovation.
In this in-depth conversation, Parker shares insights on advancing values-driven approaches to health and safety, emphasizing the importance of organizational culture and worker participation. Discover how OSHA is adapting to modern challenges, including mental health, workplace stress, and post-pandemic changes in the employment...
2024-10-1253 minPreAccident Investigation PodcastSafety Moment - The Power of Gratitude: A Thanksgiving ReflectionWelcome to this special Thanksgiving episode of Pre-Accident Investigation Safety Moment for 2021. In this episode, we delve into the transformative power of gratitude, especially during challenging times.
Host Todd Conklin shares personal insights on how to cope when the world seems filled with uncertainty, from global pandemics to everyday struggles. Instead of meeting pain with pain or anger with anger, he encourages us to step back and appreciate the good things in our lives.
Discover why gratitude is a healthier, more restorative response and how it can make a significant difference in your outlook. Learn...
2024-10-0902 minPreAccident Investigation PodcastPAPod 517 - From Kansas to the World: Todd Conklin’s Journey and the Evolution of Human PerformanceWelcome to a special episode of the Pre-Accident Podcast, hosted temporarily by Jeff Lith. Join Jeff as he interviews Todd Conklin, the most special guest of the pod, and delves into Todd's fascinating journey from a small town in Kansas to becoming a leading voice in human performance and organizational change.
In this episode, Todd shares his experiences growing up in Kansas and Colorado, his educational journey, and his early career, including his significant work at Los Alamos National Laboratory. They discuss the evolution of human performance principles, the impact of Everett Rogers' diffusion of innovation theory...
2024-10-0538 minPreAccident Investigation PodcastSafety Moment - The Vital Role of Learning in Organizational SuccessIn this episode of Pre-Accident Investigation Safety Moment, Todd Conklin explores the fundamental difference between successful and failing organizations: learning. He emphasizes that the ability to learn from within is crucial for organizational resilience and operational excellence.
Conklin explains that organizations slow to learn are prone to failure and brittleness, regardless of having similar components like people, work environment, and tasks. He argues that learning should not be seen as optional but as a vital necessity for any organization aiming to thrive and avoid brittleness.
Join Todd Conklin in this brief yet insightful episode as...
2024-10-0203 minPreAccident Investigation PodcastPAPod 516 - New Ideas for Old Problems: Navigating Sustainable ChangeIn this episode of the Pre-Accident Investigation Podcast, host Todd Conklin shares his recent experiences at the Winfield Bluegrass Festival, discussing the highs and lows of the event and an insightful conversation on risk and chance.
Conklin then dives into an exciting new topic: his latest book, "New Ideas for Old Problems: A Human Performance Approach to Sustainable Change." He outlines the book's unique format, focusing on practical lists and insights from experts like Edgar Schein and Everett Rogers.
The episode explores the complexities of organizational change, the importance of continuous improvement, and the role...
2024-09-2823 minPreAccident Investigation PodcastSafety Moment - Investigations Learn, Corrective Actions FixHi, everybody, and welcome to the Pre-Accident Podcast Safety Moment with your host, Todd Conklin. In this episode, Todd delves into the crucial difference between investigations and corrective actions in safety management.
Investigations are meant to learn from incidents, while corrective actions are the steps taken to fix the identified problems. Todd emphasizes the importance of understanding this distinction to ensure deeper systemic issues are addressed, rather than just surface-level fixes.
Join Todd as he explains how focusing on learning during investigations can lead to more effective corrective actions and ultimately, a safer work environment...
2024-09-2503 minPreAccident Investigation PodcastPAPod 515 - Engaging Insights from the Santa Fe Workshop Q&A SessionWelcome to part two of the Pre-Accident Investigation Podcast hosted by Todd Conklin. This episode features an engaging open question and answer session from the 2024 Santa Fe Workshop.
Listen in as Todd, along with industry experts Mike Peters, Martha Acosta, Jennifer Long, Bob Edwards, and Andrea Baker, delve into insightful discussions on improving workplace safety, the importance of trust within teams, and how to effectively manage and predict organizational risks.
Throughout the episode, the panelists share practical advice, real-world examples, and innovative strategies to foster a proactive safety culture and enhance operational learning. Whether you're...
2024-09-2136 minPreAccident Investigation PodcastSafety Moment - The Power of Weak Signals in Safety ManagementHi everybody and welcome to the Pre-Accident Investigation Safety Moment. I'm your host, Todd Conklin.
Have you ever crossed a street and pushed the crosswalk button, only to find the signal changes too quickly for you to safely cross? This common issue is an example of poor signal strength. In today's episode, we delve into the concept of signal strength in human factors and its importance in workplace safety.
We'll explore how identifying weak signals—like unclear instructions or confusing signs—can help you diagnose problems before they escalate into significant events. By listening to work...
2024-09-1802 minPreAccident Investigation PodcastPAPod 514 - Insights and Discussions from the Santa Fe ConferenceIn this episode of the Pre-Accident Investigation Podcast, host Todd Conklin shares the vibrant discussions and insightful Q&A sessions from a recent conference held in Santa Fe. This three-day event brought together a diverse group of experts and professionals to explore the fundamentals of human performance, leadership impact, and practical applications in safety practices.
The first day delved into the evolution of human performance over the past 25 years, featuring voices like Tony Mishara, Shane Bush, and Ron Gant. The second day focused on leadership, psychological safety, accountability, and mental health, with contributions from experts like Jennifer...
2024-09-1426 minPreAccident Investigation PodcastSafety Moment - The Power of Success Stories in SafetyHi, everybody, and welcome to the Pre-Accident Investigation Safety Moment, Operational Excellence Moment. I'm your host, Todd Conklin. How are you today? I hope you're good.
Today's episode focuses on a simple yet powerful message about safety and storytelling. Todd discusses how the way we collect and distribute data can sometimes lead us to focus too much on negative safety stories. These stories often highlight what went wrong, with the hope that others will learn from these mistakes and avoid similar pitfalls.
However, Todd suggests that this approach may not be as effective as we...
2024-09-1103 minPreAccident Investigation PodcastPAPod 513 - Do We Need a 6th Principle?Welcome to the Pre-Accident Investigation Podcast with your host, Todd Conklin. In this episode, Todd dives into the ongoing discussion about the potential addition of a sixth principle to the long-standing five principles of Human and Organizational Performance (HOP). The conversation explores whether "Control Saves Lives" should be considered a new principle or if it remains a practice, and how this impacts organizational safety strategies.
Joined by Brent Sutton and Jeff Lyth, Todd navigates the complexities of principles versus practices, the evolution of HOP, and the importance of having guiding principles that shape organizational behavior. The episode...
2024-09-0730 minPreAccident Investigation PodcastPAPod 512 - Picking Up Pennies in Front of a Steamroller: Understanding High Risk and Low RewardHey everyone, Todd Conklin here from the Pre-Accident Investigation Podcast. As we transition into the beautiful autumn season in New Mexico, where the air is filled with the delightful scents of roasting chilies and pinon pine, I've been reflecting on the concept of super high risk with super low reward.
In this episode, we delve into the intriguing idea of "picking up pennies in front of a steamroller," a metaphor often used in investments to describe gathering low value in front of advancing high risk. How does this apply to our daily operations and risk assessments? Join...
2024-08-3111 minPreAccident Investigation PodcastSafety Moment - The Complex Nature of Truth: A Philosophical Safety MomentIn this episode of "Pre-Accident Investigation Safety Moment," Todd Conklin delves into the intricate and often debated concept of truth. He explores how different perspectives can lead to varying interpretations of what is considered true, using a relatable anecdote about airport security lines to illustrate his point.
Through this thought-provoking discussion, Todd challenges listeners to reflect on how personal experiences shape our understanding of truth. He emphasizes that multiple truths can coexist, even when they appear contradictory. This brief yet profound safety moment encourages us to be open-minded, kind, and considerate of others' perspectives.
Join...
2024-08-2802 minPreAccident Investigation PodcastPAPod 510 - Understanding the Difference: Prevention vs. Recovery in Safety ManagementWelcome to another insightful episode of the Pre-Accident Investigation Podcast with Todd Conklin! In this episode, Todd shares his recent travel adventures and dives into a crucial discussion about the distinction between prevention and recovery in the realm of safety management.
Fresh from a trip to Europe, Todd reflects on the challenges of managing safety in organizations, especially after catastrophic events. He emphasizes the importance of shifting the focus from merely preventing accidents to enhancing the capacity for recovery when things go wrong.
Listeners will gain valuable insights into how leaders can better understand and...
2024-08-1724 minPreAccident Investigation PodcastPAPod 509 - Unveiling Leadership and Safety Capacity with Martha AcostaJoin Todd Conklin on the Pre-Accident Investigation Podcast for an insightful discussion with the fabulous Martha Acosta. This episode delves into Martha's fascination with the liberal arts and her recent seminar on "2001: A Space Odyssey." They explore Kubrick's central theme of evolution and its relevance to leadership and organizational development.
Martha shares her journey of writing a book focused on building safety capacity within organizations. She emphasizes the critical role of leadership in creating and shaping meaning within a system. Through engaging case studies, such as the Columbia disaster and the Chilean mining disaster, Martha illustrates how...
2024-08-1031 minPreAccident Investigation PodcastSafety Moment - The Power of Weak Signals in Safety ManagementWelcome to the Pre-Accident Investigation Safety Moment with your host, Todd Conklin. In this episode, Todd explores the concept of signal strength and its impact on workplace safety. Using the example of crossing a street and encountering poorly timed crosswalk signals, he illustrates how weak signals can indicate underlying issues in a system.
Todd emphasizes the importance of identifying and addressing these weak signals to enhance safety. He encourages leaders and managers to listen to their workers and diagnose problems before they escalate into significant events. By improving signal strength, we can create stronger, safer systems.
2024-08-0702 minPreAccident Investigation PodcastPAPod 508 - Leadership and Capacity: A Deep Dive into Modern ManagementIn this engaging episode of the Pre-Accident Investigation Podcast, host Todd Conklin teams up with leadership expert Jennifer Long for a thought-provoking conversation on leadership and capacity in today's complex organizational environments. Together, they explore how leaders can build confidence and capacity within their teams to foster innovation and resilience.
Jennifer shares insights from her recent leadership development program, while Todd delves into the importance of monitoring capacity rather than just measuring it. They discuss the balance between efficiency and thoroughness, and how leaders can shift their focus from simply solving problems to understanding and analyzing them...
2024-08-0345 minPreAccident Investigation PodcastPAPod 507 - Proactive Safety in Pediatric Healthcare: A Conversation with Jenna Merandi and James WonWelcome to the latest episode of the Pre-Accident Investigation Podcast, hosted by Todd Conklin. In this enlightening discussion, Todd is joined by Jenna Miranda and James Wan, two extraordinary professionals making significant strides in the field of pediatric healthcare.
Jenna Merandi, a medication safety officer at Nationwide Children's Hospital, shares her journey in reducing adverse drug events and implementing proactive safety measures. Learn about the innovative approaches and collaborative efforts that have helped her team break through safety plateaus and improve patient outcomes.
James Won, a human factors expert from the Children's Hospital of Philadelphia...
2024-07-2725 minPreAccident Investigation PodcastSafety Moment - Summer Safety Tips and Embracing Imperfect KnowledgeWelcome to another episode of Todd Conklin's Pre-Accident Investigation Safety Moment. In this brief yet insightful segment, Todd shares two essential tips for the summer season.
First, he emphasizes the importance of staying hydrated by drinking plenty of water. Dehydration is a common issue, and ensuring you consume enough water can significantly impact your well-being.
Second, Todd delves into the concept of imperfect knowledge. When faced with situations where you lack complete understanding or information, he advises seeking out differing opinions and perspectives. This approach helps to bridge knowledge gaps and fosters continuous learning.
2024-07-1702 minPreAccident Investigation PodcastPAPod 505 - Unlocking Resilience Engineering: A Conversation with Asher BalkinWelcome to the Pre-Accident Investigation Podcast, hosted by Todd Conklin. In this episode, Todd sits down with Asher Balkin from The Ohio State University's Cognitive Systems Engineering Lab. Asher is a brilliant researcher known for his work in resilience engineering and his ability to communicate complex ideas in an accessible manner.
Join Todd and Asher as they delve into the challenges and opportunities in the field of resilience engineering. They discuss the difficulties in making advanced research widely accessible and the importance of translating complex ideas for broader audiences. Asher shares insights into the lab's efforts to...
2024-07-1331 minPreAccident Investigation PodcastSafety Moment - Embracing the Yellow: Rethinking Safety IndicatorsHey, everybody. Todd Conklin here with a Pre-Accident Investigation Safety Moment. Can you tell it's summer? Today, we're diving into a crucial topic that's been coming up a lot lately: the significance of the green light on your progress chart.
One of the things that I think is so important to understand is that you should fear the green, embrace the yellow, and understand the red. The green light doesn’t really tell you anything, and fatalities and catastrophic failures often live in the green light. So, as leaders, it’s essential to question what's happening when ever...
2024-07-1002 minPreAccident Investigation PodcastPAPod 461 - The Admiral's Journey: Redefining Safety in Naval Aviation RE-MIXEDJoin Todd Conklin on this enlightening episode of the Pre-Accident Investigation Podcast as he sits down with retired Rear Admiral John Meyer of the United States Navy. Dive into a fascinating discussion about Admiral Meyer’s innovative approach to safety, his unique journey, and the transformative steps taken within naval aviation to enhance safety protocols.
From the creation of a simulation center for aircraft movement on flight decks to a paradigm shift in leadership thinking, this episode offers valuable insights into managing safety in complex environments. Learn how Admiral Meyer's dedication and forward-thinking have led to significant im...
2024-07-0626 minPreAccident Investigation PodcastSafety Moment - Good Leaders, Great Learners: The Path to Effective LeadershipIn this episode of Pre-Accident Investigation Safety Amendment, Todd Conklin explores a crucial aspect of effective leadership: the connection between learning and leading. He emphasizes that good leaders are inherently good learners and delves into the importance of embracing the unknown.
Todd highlights the value of continuous learning and the humility it requires, suggesting that leadership success comes from a willingness to seek knowledge and understand the intricacies of organizational processes and employee experiences.
Tune in to discover how embracing the journey of learning can enhance your leadership skills, making you a more effective and...
2024-07-0302 minPreAccident Investigation PodcastSafety Moment - Transforming Resistance into InstructionIn this episode of "Pre-Accident Investigation Safety Moment," Todd Conklin shares a compelling story about a friend who learned a powerful lesson in leadership. This friend, known for her unpolished approach, often faced resistance and pushback from colleagues. Her boss advised her to remain calm and become instructive rather than defensive when met with opposition.
Conklin emphasizes the importance of this advice, highlighting how it can transform challenging interactions and foster better understanding. He encourages listeners to adopt this mindset, reminding them that resistance often stems from a lack of understanding. By becoming instructive, we can navigate...
2024-06-2603 minPreAccident Investigation PodcastSafety Moment - Embracing Change: A Safety Moment with Todd ConklinIn this episode of Pre-Accident Investigation Safety Moment, Todd Conklin delves into the topic of change and its significance in our professional and personal lives. He discusses his recent project, a book focused on managing the transition from old thinking to new thinking, and shares valuable insights on the importance of being proactive in the face of change.
Todd emphasizes that being on the "pro-change" side is crucial for success and adaptability. He reassures listeners that while change can be challenging, it is also a constant part of life that we are inherently good at handling. By...
2024-06-1902 minPreAccident Investigation PodcastSafety Moment - It's Hard to Notice What Hasn't Happened YetHey everybody, Todd Conklin here with another Pre-Accident Investigation Safety Moment. In this brief yet insightful episode, Todd delves into a crucial concept that's often overlooked: the difficulty of noticing something that hasn't happened yet.
He emphasizes the importance of building systems that help identify potential drifts and failures, while also acknowledging the inherent challenge in predicting the unforeseen. This episode is a thoughtful reminder that hindsight is always 20/20, and it’s essential to support our organizational systems to better anticipate and prevent failures.
Join Todd for a few minutes as he explores this pivotal id...
2024-06-1203 minPreAccident Investigation PodcastPAPod 501 - A New Era in Patient Safety: Insights from Dr. Anne LyrenWelcome to another enlightening episode of the Pre-Accident Podcast with your host, Todd Conklin. Today, we delve into the world of patient safety with a special focus on children's hospitals. Todd introduces Dr. Anne Lyren, the clinical director of Children's Hospitals Solutions for Patient Safety (SPS), an organization dedicated to eliminating serious harm in pediatric care.
Dr. Lyren shares the fascinating journey of SPS, detailing its origins, the challenges faced, and the remarkable successes achieved in improving safety measures across 150 children's hospitals in the U.S. and Canada. From reducing surgical site infections and adverse drug events...
2024-06-0832 minPreAccident Investigation PodcastSafety Moment - Embracing Imperfection: A Safety Moment with ToddHey everybody, welcome to another pre-accident investigation safety moment with Todd! In this episode, Todd kicks things off with an insightful quote from Henry Petrosky: "We have learned to live in a world of imperfect things, just as we've learned to live in a world of imperfect humans."
Todd delves into the humility and profound truth behind this quote, emphasizing that neither systems nor people are perfect. He highlights the importance of recognizing potential weaknesses and flaws in our work and daily lives, urging us to be prepared for inevitable failures.
Whether managing high-risk systems...
2024-06-0502 minPreAccident Investigation PodcastPAPod 500 - Celebrating 500 Episodes of the Pre-Accident Investigation PodcastWelcome to the 500th episode of the Pre-Accident Investigation Podcast! Join Todd Conklin as he reflects on a decade of insightful conversations, safety moments, and the evolution of ideas in the safety world.
Todd takes us through the origin story of the podcast, sharing how it all began with a simple idea to capture the voices and thoughts of safety professionals. He delves into the importance of consistency, the challenges of podcast production, and the joy of connecting with listeners.
Throughout the episode, Todd highlights the significant changes in how safety is discussed, especially the...
2024-06-0124 minPreAccident Investigation PodcastSafety Moment - The Power of Independent VerificationWelcome to the Pre-Accident Investigation Podcast with Todd Conklin! In this episode, Todd delves into the concept that "two heads are better than one" and explores the value of independent verification in ensuring safety and reliability. He discusses how an additional set of eyes can significantly enhance the ability to catch mistakes and prevent failures, highlighting the importance of collaboration and shared expertise.
Join Todd for this short and insightful safety moment as he explains how leveraging the skills and experiences of others can lead to greater resilience and reliability in any system. Remember, learning and safety...
2024-05-2902 minPreAccident Investigation PodcastPAPod 499 - Navigating Confusion: A Lesson in System DesignIn this episode of the Pre-Accident Investigation Podcast, host Todd Conklin delves into a real-life scenario that underscores the importance of effective system design. Through an engaging story about a confusing airport security line, Todd explores the concept of high reliability and the pitfalls of blaming individuals for systemic failures.
Join Todd as he reflects on the principles of highly reliable organizations and how they apply to everyday situations. This episode offers valuable insights into recognizing weak links in systems and emphasizes the need for clear, user-friendly design to prevent unnecessary confusion and errors.
Tune...
2024-05-2526 minPreAccident Investigation PodcastSafety Moment - The Essential Safety ControlsIn this captivating discussion, Todd Conklin takes on the topic of workplace safety, highlighting the importance of the 'Start Work' approach compared to the 'Stop Work' method. Although acknowledging the and ethical and moral value of having a 'Stop Work' authority, Conklin makes a stronger case for the 'Start Work' approach.
During the conversation, Conklin illuminates how 'Start Work' is all about identifying essential safety controls necessary for work and ensuring their validation and verification before any task commences. This preventive method, as he contends, eliminates uncertainties, allows for better measurement, verification, and monitoring while negating the...
2024-05-2203 minPreAccident Investigation PodcastPAPod 498 - Balancing Adventure and Risk in Outdoor EducationIn this episode of the Pre-Accident Investigation Podcast, Todd Conklin presents a comprehensive discussion on the risks and consequences associated with outdoor recreational activities, especially school trips to the lake. The conversation emphasizes the crucial need for understanding risk management and implementing practical safety measures in group outdoor settings.
Joining the discussion is Associate Professor Mike Brown from Auckland University, an expert with over three decades of experience in outdoor education. He highlights the fatal consequences of underestimating risks in outdoor activities and introduces listeners to his refined process of identifying and preventing accident patterns specific to...
2024-05-1832 minPreAccident Investigation PodcastSafety Moment - "Why" Why is a Starting Point for DiscoveryIn this episode, Todd Conklin discusses the critical element of understanding local rationale in the workplace and how it can serve as the starting point for significant organizational discovery. Rather than using this information to point fingers or penalize individuals, Conklin encourages managers and leaders to utilize these moments of rationale to investigate and gain insight into the broader challenges and issues within their organizations.
Highlighting the essence of curiosity, Conklin proffers that when workers explain why something made sense at a particular moment, leaders should seize this as an opportunity to learn and understand instead of...
2024-05-1503 minPreAccident Investigation PodcastPAPod 497 - What Do We Do Next? A Conversation about ChangeIn this insightful episode, our host, Todd Conklin, presents a new envisioning of safety at workplaces. He emphasises the need to perceive safety not merely as avoiding accidents, but more importantly, fostering operational capacity.
Todd emphasises the necessity to reform the investigative processes, urging to involve workers in learning rather than attributing blame. The dialogue gravitates towards studying regular workflows, a welcome deviation from the standard practice of only probing when mishaps occur.
Leadership plays a key role in implementing these philosophical and methodological changes, despite inevitable resistance and nostalgia for traditional ways. Overcoming this...
2024-05-1127 minPreAccident Investigation PodcastSafety Moment - A Progressive Method of Workplace SafetyIn this episode, Todd Conklin delves into a unique phenomenon propelling safety regulations globally. Discussing the intriguing concept of 'sticky', an acronym for 'stuff that kills you', Todd highlights how this approach has impacted organizations and reinvigorated safety dialogues.
In a world where perfect conditions, processes, or people are not guaranteed, the 'STKY' approach encourages identifying the highest risks involved in a task. However, Todd emphasizes that the magic lies not in the identification but in the follow-up questions.
Upon identification of the 'sticky'—the deadliest risk, one ought to ask: 'When that bad thing ha...
2024-05-0803 minPreAccident Investigation PodcastPAPod 496 - A Deep Dive into a Energy Company's Resilience with Christian GouldIn this enlightening episode, host Todd Conklin talks with Christian Gould from Norwegian energy giant Equinor. The central focus of their conversation revolves around the multifaceted Human and Organizational Performance (HOP) and its effectiveness across diverse cultures, industries, and geographical planes - with a heavy emphasis on the Scandinavian scenario.
Gould elaborates on the need to contextualize HOP theories and practices in light of both language and culture. He navigates pivotal discussions on the cultural impact on high-stakes, high-potential events, and dissect how his team is facilitating it.
Unravelling insights into how HOP ideologies have...
2024-05-0427 minPreAccident Investigation PodcastSafety Moment - A Key To Increased SafetyWelcome to pre-accident investigation safety moment with Todd Conklin, where we engage in thought-provoking and insightful discussions about safety. In this episode, Todd explores the concept of conflict in the workplace, not from an interpersonal perspective, but rather as it pertains to processes, practices, and procedures.
Conflict areas within your system are often pain points - places where two goals collide. They are complex coupling points that put workers into a position where failure is likely to occur. This episode encourages leaders to seek out such points of conflict - places where the work system doesn't align...
2024-05-0103 minPreAccident Investigation PodcastPAPod 495 - Engaging Lessons and PerspectivesIn "The Evolution of a Safety Professional: Engaging Lessons and Perspectives," Todd Conklin hosts an enlightening conversation with returning guest, Nick Peasley. Two years after his initial appearance, Peasley comes back to the podcast, seasoned by experiences in the safety field, offering invaluable insights for new and veteran safety professionals.
Their conversation revolves around the invaluable practice of expanding one's professional safety network. Peasley emphasizes the importance of attending safety organization events, such as those held by the NSC and ASSP, stepping out of one’s comfort zone, and engaging with other professionals. Building relationships, exchanging ideas, an...
2024-04-2728 minPreAccident Investigation PodcastSafety Moment - Delving Beyond Surface-level ProblemsIn today's episode, Todd Conklin talks about a profound reality everyone comes to understand with time and experience. This striking insight is about delving deeper into surface-level issues, to discern what's causing deeper-rooted problems in workplace scenarios. Todd shares an intriguing anecdote about a friend's team's struggles with trust-building which provides a springboard for this insightful discussion.
Pivoting the conversation from a drawn-out trust-building exercise that ended up being unfruitful and counterproductive, Todd invites listeners to re-calibrate to a new perspective. He suggests that the problem might lie elsewhere. In fact, trust, or lack thereof, is just...
2024-04-2405 minPreAccident Investigation PodcastSafety Moment - Improving Safety by Recognizing Who Was Not SurprisedThe next time you experience a potential failure or safety issue, pause and ask, "Who, within the working sphere, wasn't surprised by that?" Todd Conklin hosts the Pre-Accident Investigation Safety Moment podcast episode and emphasizes this query's importance. Unexpected safety issues or near-miss incidents can sometimes be anticipated by individuals targeted in your work environment, and recognizing these signals can guide you to improve precautions.
Understanding that some employees weren't startled by the risks and closely examining these situations is key. Significantly, however, creating a psychologically safe atmosphere is crucial to encourage employees to communicate freely and...
2024-04-1702 minPreAccident Investigation PodcastSafety Moment - Enlightening Insights for LeadersIn this enlightening episode, Todd Conklin explores the paradoxical concept that as a leader, not knowing can actually be a superior position to knowing. Sounds contrarian? Not in the slightest once you understand the reasoning behind it.
The tenet of this discussion is founded on the notions of cognitive and confirmation biases - biases we unknowingly nurture. You might be wondering, "How is ignorance beneficial to a leader?" It's simple. Admitting ignorance gives you the licence to learn, often leading to you shedding your ego while entering a prolific phase of self-improvement.
However, there is...
2024-04-1002 minPreAccident Investigation PodcastSafety Moment - A New Perspective in Safety ManagementIn this informative episode from Pre-Accident Investigation Safety Moment, Todd Conklin presents an invigorating discussion on the contrasting concepts of recovery and restoration in the realm of safety management. While at first glance, these terms may seem interchangeable, Conklin explains that they imbibe very different meanings.
Recovery, as Conklin describes, is about bringing a system back to its original state post disruption. On the other hand, restoration brings in an evolved perspective. It goes beyond mere recovery by probing deeper into three significant queries - identifying what or who has been harmed, determining what needs to be...
2024-04-0302 minPreAccident Investigation PodcastSafety Moment - The Vital Relationship Between Risk and ControlWelcome to this episode of Pre-Accident Investigation Safety Moment, with your engaging host, Todd Conklin. In this insightful talk, Todd delves into the theory that simply identifying risks isn't enough to ensure safety and efficiency.
He emphasizes the importance of understanding what's risky and critical, acknowledging this as vital data. However, he coins the term "necessary but not sufficient" to explain that knowing what's risky alone is not enough. Instead, Todd stresses the critical need to match risk with control, posing it as a requisite approach for mitigation, barrier, or safeguard implementation.
Todd elucidates how...
2024-03-2702 minPreAccident Investigation PodcastSafety Moment - Integration and Competency in Safety PracticesIn this insightful episode, host Todd Conklin delves into an essential concept underpinning functioning safety practices in organizations. He emphasizes the need for competence in implementing innovative, quality safety measures through a quote that encapsulates the episode's primary message: "You can't have integration without competency."
Throughout the podcast, Conklin engages listeners with his vibrant delivery, reiterating the impossibility of effective integration without the foundational competency within an organization. The discussion takes listeners through the necessity of not just the adoption of new safety ideas but also the critical role of skill and expertise in making them work...
2024-03-2002 minPreAccident Investigation PodcastPAPod 489 - A Deep-diving Conversation with Sidney DeckerUnlock a whole new perspective on safety, accountability, and the transformative power of forgiveness in the professional realm with this insightful podcast episode. Sit in on a meaningful conversation with Sidney Decker, prolific Griffith University professor, as he skilfully unravels the 'don't blame' approach in companies and its deep tie-ins with learning.
This discussion moves beyond the commonplace views on safety and accountability to place forgiveness at the fore. The narrative seamlessly weaves in elements from literature and philosophy to help demystify the intricate concepts of blame and forgiveness. It powerfully contests the conventional wisdom with a...
2024-03-1633 minPreAccident Investigation PodcastSafety Moment - The Trap of ComplacencyIn this thought-provoking episode, Todd Conklin investigates the seldom-discussed downside of success - complacency. With his signature blend of insight and practicality, Todd challenges the prevalent notion of complacency as a choice, arguing that it is, instead, a function of system stability.
Many organizations, he observes, see complacency as a behavioral fault to be stamped out. Yet, he contends, this understanding is flawed and counterproductive. Instead of regarding complacency as worker failure or sin, Todd urges us to see it for what it truly is - a byproduct of a stable system where nothing bad seems to...
2024-03-1301 minPreAccident Investigation PodcastPAPod 281 - A Sneak Peak of "When The Worst Accident Happens." A new Todd Conklin BookCaught Trying to Make the World Better!
The New Book is available here:
https://www.amazon.com/When-Worst-Accident-Happens-catastrophic/dp/B088T31QZG/ref=sr_1_1?dchild=1&keywords=when+the+worst+accident+happens&qid=1589926573&sr=8-1
Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives...
Give this a listen.
Thanks for listening and tell your friends. See you on Audible...a couple books are up on there. Have a great day as well.
2020-05-2029 min