Shows
The Look & Sound of LeadershipHow to Deepen Relationships at WorkKnowing she’s never been good with people, a leader seeks coaching to her deepen relationships in ways she can tolerate.Two ways to deepen workplace relationships:Matching & Curiosity4 Ways to Match:Match Purpose Match Energy Match Conversations Match Vulnerability Express Curiosity by Asking Deep QuestionsMake sure your questions are open-endedInvite reflectionKeep the other person talkingAnswering questions powerfully is another way to deepen relationships. Check out our recent episode on that topic.Deepen relationships at work by lis...2025-05-0626 minThe Look & Sound of LeadershipHow to Talk so People Understand YouA leader is losing credibility with her senior leaders. Her boss thinks she can turn it around by learning the sorting tool that transformed him as a communicator, so he brings in the coach who taught him.Sorting & Labeling! The grandaddy of all communication tools. If you can sort and label you will sound like a leader.The four steps in Sorting & Labeling:Use a headlineUse a numberLabel each numberTransition with claritySee it all for yourself in our free Sorting & Labeling infographic.2025-04-0323 minThe Look & Sound of LeadershipHow to Answer Questions PowerfullyA leader was given one goal for his coaching: improve how he answered questions. Knowing he struggled with this not only at work, but at home, he asked his coach for tools. Our free PDF shows the two scripts: one for closed-ended questions, one for open-ended. Download it here.Don’t assume you know why people ask what they ask. You don’t. Ever. The closed-ended script:Answer what’s askedMatch LengthCheck for understandingThen add your detailsNo mattress stuffing!It’s a customer service exchange.2025-03-0622 minThe Look & Sound of LeadershipHow to Build Self-EsteemA leader suddenly hears how harshly she speaks to herself. Wanting help, she turns to her coach who gives her tools to build a practice of self-esteem. The three self-esteem practices are:Self-Acceptance: Practice being FOR yourselfSelf-Worth & Happiness: Practice saying, “I am worthy of being happy”Live in Reality: Practice acknowledging what is and what is not.Download our free Feeling Words Grid.The Tools bin with other free resources is here.Four ways to help you liv...2025-02-0624 minThe Look & Sound of LeadershipHow to Build an ExecutiveA coaching client wonders what elements need to be present for someone to appear ‘executive.’ Two executive coaches ponder this question and come up with five elements they deem essential.Categories in the archive to explore:Developing New BehaviorsExecutive PresencePerception – How You’re PerceivedSix episodes to dive into:189 - Don’t Take Anything Personally178 - Executive Presence – Three Pillars168 - Influence108 - Shouldering the Burden of Leadership23 - Speed...2025-01-0926 minThe Look & Sound of LeadershipHow to Answer “Tell Us About Yourself”A senior leader, upset about having flubbed her reply to ‘Tell us about yourself’ during a high-stakes interview, talks with her coach about how to prepare for what she considers to be an incredibly stupid question. Categories in the archive to explore:Communication SkillsExecutive PresencePresentation SkillsSix episodes to dive into:34 - Keeping Repeated Materials Fresh77 - The Power of Rehearsal65 - Sorting & Labeling180 - Becoming Expert114 - Gravitas124 - Per...2024-12-0520 minThe Look & Sound of LeadershipHow to Tackle OvertalkingA chief officer had known for years he was an over talker. His CEO, desperate for improvement, gave him a coach. This episode highlights their first coaching conversation. Two mindsets from this episode:When you speak, have a destination in mind. Ask yourself: “What is my point exactly?” and “Why is this something they need to know?”Pay attention to your listeners. Respond to their interests.Ask yourself: “Does what I’m talking about right now help us get to the destination?” If not, skip it.It doesn’t m...2024-11-0722 minThe Look & Sound of LeadershipBuilding ListeningA vice-president gets kudos for likability but knocks for her inability to listen. With her coach, she talks about listening repeatedly. This episode features one of those conversations. The 3 listening mindsets:Listen to learnFeelings are naturalStay separateDownload the free multi-page learning tool about listening here. This episode is tagged in three categories in our podcast archive:Communication SkillsManaging YourselfRelationship BuildingFive episodes you might listen to are:136 - A Bre...2024-10-0322 minThe Look & Sound of LeadershipMastering AnxietyBattling perfectionism and anxiety, a leader asks her coach for help and learns a tool that helps her tame her terrors. This episode dovetails with many ideas in last month’s episode about Coaching versus Therapy.Tom talks about his own bout with anxiety and a near career-ending attack of nervousness in this episode from April. https://essentialcomm.com/podcast/mastering-nerves/Pixar’s Inside Out 2 has a powerful depiction of a 13-year-old girl suffering a full-blown anxiety attack. The experience and its afterm...2024-09-0518 minThe Look & Sound of LeadershipCoaching versus TherapyTired of feeling like a fraud, a leader searches for help down different paths. She and her coach talk about how coaching is, and is not, like therapy.The leader in this episode wrestles with feelings of being a fraud. Tom talks about three resources to help manage that feeling:“The Executive Impostor” Episode #176 of “The Look & Sound of Leadership”Self-Esteem at Work by Nathaniel Branden & Warren BennisThe Confidence Code by Katty Kay and Claire ShipmanAdditional tools to support your professional development are these free PDFs...2024-08-0823 minThe Look & Sound of LeadershipGiving Upward FeedbackA leader and her coach discuss a three-step model for turning upward feedback into a learning conversation that might allow the boss to hear the message. This month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver the feedback effectively? Download the free “Giving Upward Feedback” PDF.In the commentary, Tom tells a story about the Marshmallow Test being debunked. Here’s the column he mentions.This epi...2024-07-1122 minThe Look & Sound of LeadershipNetworking Conversations – Part TwoKnowing she’ll need to network to achieve her career goals, an ambitious leader asks her coach what a good networking conversation actually sounds like.Resources for Building Your Networking SkillsLeverage the latest algorithm on LinkedIn with this research report.Coaching For Leaders podcast: “How to Grow Your Professional Network”Coaching For Leaders podcast: “Executive Presence with Your Elevator Speech”10 Rules for NetworkingLink to 10 Rules of Networking PDF in Essential Tools bin...2024-06-0623 minThe Look & Sound of LeadershipNetworking Conversations – Part 1An ambitious leader knows she’ll need to network to achieve her career goals. But, to her, networking feels slimy, so she asks her coach for help. Some core concepts from this episode:The purpose of networking is to know people.Don’t target people. Nurture a relationship.Make networking 5% of your job every week.Networking makes you a more valuable employee.Show interest in the other person. No monologuing about yourself.Listen to Tom’s “Flow” and “Fall” stories on the Coaching Stories podcast with Dr. Sam Humphrey. 2024-05-0916 minThe Look & Sound of LeadershipMastering NervesBefore testifying in a high-stakes case, a theorist and his coach swap horror stories about their nerves hijacking them and the lessons they learned. Tom’s Top Three Ideas for Mastering Nerves:Celebrate Incremental ImprovementWrite Happy EndingsIgnore Your NervesHere is the clip of Emma Stone battling her anxiety.https://www.youtube.com/watch?v=VkN0sPQ76E0Email Tom and tell him he’s crazy 2024-04-0423 minThe Look & Sound of LeadershipConquering People PleasingAngry at himself for continually putting others’ needs before his own, a leader turns to his coach for tools. He learns a new way to think and a behavior to try. Be in touch with Tom here.Listen to Tom’s conversations with Neha on “Bridge to Leadership” podcast here and here.Our Essential Tools bin has free resources to help you build your look and sound of leadership. G.W. Bailey’s imdb page is here.This episode lives in the podca...2024-03-0726 minThe Look & Sound of LeadershipFinding Management CourageA vice president, struggling to control his team of artists, learns a technique for managing bad behavior from his coach. He likes it so much, he uses it with his high performers, too.The tool described in this episode is simple to understand but may take a bit of courage to implement.Courage can be taught. Brené Brown created her Dare to Lead course for exactly that purpose. Ready to build your courage? Reach out to us here. Find more resources to build your skills in the podcast archive. Search these categories:2024-02-0118 minThe Look & Sound of Leadership5 Strategies for Dealing with NarcissistsA leader is so furious with his self-absorbed boss, he considers quitting the company. He asks his coach to help him manage himself and defuse his triggers.In addition to the five strategies Tom talks about in this episode, there are lots more strategies in his conversation with Dave Stachowiak on Coaching For Leaders “How to Deal with a Boss Who’s a Jerk.” Tom’s wide-ranging conversation with Josh Dittmer can be found here.Free tools to support your professional development are in our Essential Tools bin. Please help yourself.2024-01-1118 minThe Look & Sound of LeadershipLeading with Political Savvy – Part 2Tired of losing to more savvy players, a leader seeks to decode the secrets of playing politics, focusing particularly on company culture. Download our free Political Style Chart here.“The Secret Handshake” is a great tool for mastering workplace politics. Looking for a transcript of the show? Read it here.More tools are in our podcast library. This episode is in three categories:For WomenPerception – how you perceive othersRelationship BuildingHere are five episodes to help develop your political savvy:2023-12-0721 minThe Look & Sound of LeadershipLeading with Political Savvy – Part 1A leader feels stuck. She sees others winning resources she felt should have been hers, but she hates playing politics. What to do? Download our free Political Style Chart here.“The Secret Handshake” is a great tool for mastering workplace politics. Many more tools are in our podcast library. This episode is in three categories:Self-TalkLeadershipFor WomenHere are five episodes to help develop your political savvy:...2023-11-0227 minThe Look & Sound of LeadershipBuilding Consensus – Savvy or Sin?A leader, surrounded by people she knows and trusts, can’t seem to get traction with them. In conversation with her coach, she discovers an unexpected cause.Tools for teams abound in this episode. The four tools Tom suggests as first steps for helping your team openly discuss ideas are:Say ‘thank you’ when people offer an idea;Be curious; don’t dismiss ideas or people;Don’t take differences personally; it’s not about you;Develop your comfort with disagreement.The Gradients of Agreement tool supports the ideas in...2023-10-0427 minThe Look & Sound of LeadershipThe Conflict Resolution WheelA co-founder, at odds with his partner (also his best friend!), reaches out to his coach for help saving the business and the friendship. The episode introduces The Conflict Resolution Wheel. Download it for free from our Essential Tools bin along with other communication tools like the Feeling Words Grid.The Wheel is based on a tool in the Couple Communication course, a program to help you understand and connect with your partner better.The course’s workbook, Talking and Listening Together, is meant for self-study. It’s available for purch...2023-09-0724 minThe Look & Sound of LeadershipEssential Skills that Shaped a LeaderA senior leader, having risen through the ranks, ends her coaching engagement by comparing notes with her coach about the skills that have helped her most. This episode identified seven essential leadership skills:Conquer catastrophic thinking;Use fewer words;Value relationships as highly as results;Don’t take anything personally;Commitment to Development;Reflection;Speak for Yourself.Resources to develop those last three:Commitment to DevelopmentThe Executive Executive – an episode with a different list of essential skillsFour Factors Executives Need to be Successful – another list of essential skills thenschel@essenti...2023-08-0321 minThe Look & Sound of LeadershipTaming the Defensiveness DragonAt the end of her rope, a leader asks her coach for help managing a direct report who, she says, is the most defensive person she’s ever met. This episode was packed with tools. We’ve put them into an easy-to-understand infographic. Download it for free here. Kim Scott, the best-selling author of the electric book Radical Candor, wrote a short, friendly guide with tools for handling defensive employees. Find it here.Harvard Business Review’s Amy Gallo talked with Dave Stachowiak on this episode of the Coaching for Leaders podcast. As with eve...2023-07-0627 minThe Look & Sound of LeadershipUnlocking Executive Presence through Emotional IntelligenceDuring her first C-suite years, a leader burned a lot of bridges. Her boss, who’d traveled a similar path, gets her a coach and sets only one goal: repair relations through emotional intelligence.Lots and lots of tools and resources this month:Free downloads:The Feeling Words GridEQ ModelBooks and papers to sharpen your skills“Executive Presence: The Missing Link between Merit and Success” “The EQ Edge: Emotional Intelligence and Your Success”2023-06-0822 minThe Look & Sound of LeadershipStaying Afloat in a ShitstormA highly effective leader finds herself in the middle of a terrible mess, not of her own making. When her coach marvels at her ability to stay calm amidst the chaos, she shares a lesson she learned from her dad.In addition to the tools discussed during this episode, Tom also talks about:“Crucial Conversations: Tools for Talking When Stakes are High.”Conversations with Coaches – Episode #184Executive Coaching Special Interest GroupThe Feeling Word Grid2023-05-1126 minThe Look & Sound of LeadershipHow to Command a RoomWanting to command rooms with her voice, a team leader turned to her coach for exercises. She learned the secrets of “RVP.”In this episode, five practices to help you develop a voice that will command a room are discussed:Vocal varietyExpect resistanceRhythmVolumePitchThis episode has multiple tips and tools for each of those five development areas.The Zootopia clip that gets so much attention is here: https://www.youtube.com/watch?v=HHKwnUa3txoThis episode is tagged in three...2023-04-0621 minThe Look & Sound of LeadershipThe Sound of Leadership & Management - 2023In conversation with her coach, an executive explores whether leaders and managers use language differently in order to be effective in their roles.There are lots of ideas in this episode. To help you sort the tools and put them into practice, we’ve created an infographic for you to download. It’s in the Essential Tools bin along with all the others. Help yourself!This episode is tagged in three categories in the Podcast Library:LeadershipManagement SkillsPerception – How You’re PerceivedFive related episodes you migh...2023-03-0220 minThe Look & Sound of LeadershipLeadership v Management - 2023An executive, in conversation with her coach, wonders if leaders and managers are different. And whether it matters.This episode has lots of ideas flying around. To help you sort the tools and put them into practice, we’ve created an infographic for you to download. It’s in the Essential Tools bin along with all the others. Help yourself! This episode is tagged in three categories in the Podcast Library:LeadershipManagement SkillsRelationship BuildingFive related episodes you might listen to are: 139Dynamic One-on-Ones138H...2023-02-0221 minThe Look & Sound of LeadershipFinding a Lighter PathA leader, stuck in an unhealthy cycle, searches for a way out. In conversation with his coach, he learns a four-square tool that just might work.A new free Essential Tool illustrating the four-square model is available for download in the Essential Tools bin. No login required. Help yourself.The model in this month’s episode is a variation on The ACT Matrix. Here’s our favorite YouTube video about The Matrix.The creators of The ACT Matrix wrote a book to help practitioners use the tool....2023-01-1219 minThe Look & Sound of LeadershipHow to Act in Your Own Best InterestA team leader had a habit of jumping to conclusions. His most recent leap landed him in hot water. In conversation with his coach, he learns a tool for making better choices.We created a new free Essential Tool illustrating The Ladder of Inference. It’s in the Essential Tools bin along with all the others. Please help yourself.The “Don’t Judge Too Quickly” ads are on YouTube here:https://www.youtube.com/watch?v=UP8NRgWtPaE&t=18sThis current episode is tagged in the library in three ca...2022-12-0821 min
Keys To The Shop : Equipping Coffee Shop Leaders379 : Encore Episode! How to Deliver Difficult Feedback w/ Tom Henschel : Plus Bonus Content Communicating hard things is hard! The good news is that is does not have to be ineffective or worse yet, turn into something problematic or toxic. There are ways to deliver necessary feedback to employees (or anyone for that matter) that will not only show that person respect but also allow you your dignity as well. I wanted to re-share this old episode today with our friend Tom Henschel because there are many of us who are struggling with communicating to our staff regarding their performance, behaviors, expectations, etc. In this conversation Tom outlines a simple 4 step p...2022-11-2158 minThe Look & Sound of LeadershipHow to Turn on Your Executive ThinkingA senior executive worries that his lieutenants are not being taken seriously by the senior leadership team. He discusses with a coach how to help his rising leaders accelerate their growth. This is that conversation. We created a new free Essential Tool for you called “Executive Thinking.” It illustrates the “altitude” analogy Tom told during the episode. It also supports one of the four exercises you can do with your team.Additional Essential Tools that support other exercises are “Before You Write Your Presentation” and “Sorting & Labeling.”Liberating Structures is the free resourc...2022-11-0319 minThe Look & Sound of LeadershipHow to Disarm a TriggerA leader causing upset among her people is given a coach. In conversation, they examine what might be triggering people to be upset with her. The exploration leads to a simple, yet difficult, idea.Transcripts of every episode are available for download in our library. Tom mentioned two episodes with mindfulness tools. They are: The Mindful ExecutiveThe Focused Executive.This episode is filed in three categories in the library:Managing YourselfPersonal Growth & Self-DevelopmentSelf-Talk...2022-10-0623 minThe Look & Sound of LeadershipResponsibility ChartingA team leader is tired of kerfuffles. In conversation with her coach, she learns to use a simple chart that generates almost miraculous results.The chart is available to you here. Please, help yourself.Other tools for leading your team that Tom mentioned in this episode include The Five Dysfunctions of a Team by Patrick Lencioni. You can download a sample of the team development tool based on the book that Tom mentioned. The Five Behaviors of a Cohesive Team assessment is available to you here.If you’re looking to pic...2022-09-0823 minKeys To The Shop : Equipping Coffee Shop Leaders363 : Setting Boundaries in the Coffee Shop w/ Tom HenschelWorking in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin to feel the tension and start to wonder about how we can set boundaries for ourselves so we can continue to work and still take care of ourselves. The subject of boundaries may be ruminated on but we often do not have a framework to help us organize our values, collect our thoughts, and actually take the first step in communicating with others. Today I am thrilled to welcome back to the s...2022-08-211h 00The Look & Sound of LeadershipThe Conflict ConversationWhat’s helpful to say when you’re in an argument? How can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” which began last month. This episode has scripts and concepts for mastering The Conflict Conversation. We’ve created another PDF to support your leadership development. It’s a feedback model detailing actions and intentions for you. If you’re serious about your leadership, you have to be serious about mastering the art of feedback. Grab this Essential Tool and dig in. It’s waiting for you in our Tools bin. 2022-08-0419 minThe Look & Sound of LeadershipConflictConflict is inevitable, but most of us were never taught skills to help us find our way through the dark corridors of this house called “Conflict.” This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House. If you’re looking to develop your executive presence, our latest PDF is for you. It talks about the four factors every executive needs to be effective. It’s free. You can find it in our Tools bin. Help yourself. This month’s episode is tagg...2022-07-0718 minThe Look & Sound of LeadershipHolding BoundariesA leader, often reticent to speak up on her own behalf, learns tools to help her ask for what she wants without worrying she’ll incite a battle.This month we’ve created another free PDF for you in our Tools bin. This one is to help you use video playback to achieve The Look & Sound of Leadership.This month’s episode is tagged in the Podcast Library in these three categories:AssertivenessCommunication SkillsManaging YourselfRelated episodes you might...2022-06-0920 min
Coaching for LeadersHow to Pitch Your Manager, with Tom HenschelTom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. As an internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
In this conversation, Tom and I explore the sometimes awkward moment of needing to get buy-in from your manager on a next step, proposal, or funding. We detail three considerations and how attention to them can help you frame this conversation better. Plus, we share...2022-05-0938 minThe Look & Sound of LeadershipHow to Set BoundariesKindness is killing a leader’s ability to set and hold effective boundaries. She works with her coach to find her voice and along the way discovers an empowering image about boundaries.We’ve put lots of free PDFs in our Tools bin to help you achieve The Look & Sound of Leadership.This episode is tagged in three categories in the Podcast Library:AssertivenessManaging YourselfSelf-TalkFive related episodes you might listen to are: 216 7 Steps to Stop Emotional Hijack...2022-05-0523 minThe Look & Sound of LeadershipTwo Paths to FlowA worried leader seeks help finding balance between going with the flow and giving himself a larger voice.Visit our Tools bin for free PDFs to help you achieve The Look & Sound of Leadership.This episode is tagged in three categories in the Podcast Library:AssertivenessManaging YourselfRelationship BuildingFive related episodes you might listen to are: 21Eliminating Distractions59 Focus in the Face of Distractions 30Self-Knowledge as Leadership184 The Focused Execu...2022-04-0719 minThe Look & Sound of LeadershipHow Leaders Can ‘Play Better Poker’A missed promotion prompts a leader to complain to her CEO. The CEO responds by getting her a coach, which results in explorations of authenticity, self-awareness and self-management.Visit our Tools bin for free PDFs to help you achieve The Look & Sound of Leadership.This episode is tagged in three categories in the Podcast Library:Managing YourselfPerception - How You Perceive YourselfPerception - How You’re PerceivedSeven related episodes you might listen to are: #71 – Act “...2022-03-0318 minThe Look & Sound of Leadership7 Steps to Stop Emotional HijacksA leader, ashamed of hurtful words she spoke to a colleague, explores what happened with her coach. She learns seven techniques for keeping herself from future emotional hijacks. Download a free PDF about the seven steps to help you stop emotional hijacks here.This episode is tagged in five categories in the Podcast Library: Managing YourselfPerception - How You Perceive YourselfPerception - How You’re PerceivedPersonal Growth & Self-DevelopmentSelf-TalkSeven related episodes you might listen to are: #109 Building Emotional Intelligence#147 Conquering Fear#74 Dealing with Emotio...2022-02-0316 minThe Look & Sound of LeadershipHow To Stay Calm Under FireA leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about the second goal: be responsive in the moment.This episode is tagged in four categories in the Podcast Library:Communication SkillsExecutive PresencePresentation Skills Self-TalkSix related episodes you might listen to are: #214 How to Turn Data Into Stories#160Prepping Like a TED Talker#157Talking Like a TED Talker#161Performing Like a TED Talker#77The Power of R...2022-01-0619 minThe Look & Sound of LeadershipHow To Turn Data into StoriesA leader is given a presentation coach and two goals: ‘tell a better story’ and ‘be more responsive in the moment.’ This episode is the coaching conversation about telling a better story. There are four tools in the episode:1. Grab our list of questions [please link to the PDF]2. Build a puzzle for your listeners3. Create a hero in jeopardy4. Work with a partner – cautiously!This episode is tagged in three categories in the Podcast Library:Communication SkillsExecutive P...2021-12-0220 minThe Look & Sound of LeadershipHow to Re-engage a TeamWorried that working remotely has disconnected her team, a leader asks her coach for help and learns a powerful tool.Being able to lead your team in growth exercises is a critical leadership skill. This episode is full of tips and guidance for strengthening that muscle.Tom strongly endorses the Liberating Structures website. Lots of amazing free resources there.He also recommends a conversation with Dave Stachowiak on Coaching for Leaders about “How to Lead an Offsite.”This episode is tagged in three categories in the Podcast Library:Communication Skil...2021-11-0424 minThe Look & Sound of LeadershipHow To Coach Your PeopleA no-nonsense leader is asked to add coaching to her list of duties. She turns to the coach who’d coached her for a quick immersion course. Coaching your people requires a shift in thinking and a specific set of behaviors. These ideas are captured in a PDF about the GROW model. It’s available to you for free here.This month we are offering three free mini-courses. Come join us!Demystifying Workplace ConflictUnderstanding Yourself and Others (DiSC)Get 15% off your registration with either of these cours...2021-10-0722 minThe Look & Sound of LeadershipHow To Show UpFrustrated at not showing up the way she wants to, a leader, in conversation with her coach, explores ways to integrate her values into her behavior.To show up as more of whatever you want to be, ask yourself: What would be different if I were a little braver right now?What would a brave person do right now?What would I think, or what would I feel, if I were my bravest self right now?How is my self-talk helping how I show up?How is my self-talk holding me back in how I...2021-09-0224 minThe Look & Sound of LeadershipHow To Grow Your Self-ManagementIn this episode, a leader feels she lacks courage. She engages her coach in a conversation about how to use self-awareness and self-management as tools to help her become a little bolder.The self-talk scripts discussed in this episode, plus the four-box process Tom described, are available to you in a PDF. You can request it in an email to Tom here or you can download the PDF here.Other resources mentioned in this episode:Last month’s episode connects (like Pop Beads!) to this episode: How to Build Self-AwarenessE.Q...2021-08-0522 minThe Look & Sound of LeadershipThe Democratic LeaderA new leader worries about having to become a dictator in order to meet her goals. She and her coach explore the challenges inherent in trying to be a truly democratic leader.Core concepts in this episode:When pressured, many leaders revert to giving orders.People need time to feel safe speaking up to a new leader.A democratic leader doesn’t have to give everyone their way, just give everyone their say.When listening to ideas, just listen. Don’t fix or tweak or improve.The Essential Communications website has many free resources for you...2021-06-0321 min
The Look & Sound of LeadershipTough ConversationsA leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Start with a full-stop. Act, don’t RE-act. Identify why this conversation is important. 2. Express intention. Say why you’re having the conversation and what your concerns are. 3. Be clear. Be simple. Identify what you wish were different specifically. 4. Attend to the relationship. At every step...2021-05-0625 min
The Look & Sound of LeadershipUnderstanding FeedbackThis month’s coaching conversation explores ways to make feedback more palatable. The secret: sort the feedback you receive into three distinct categories. Many ideas in this episode and last month’s episode are explained more fully in the book: ‘Thanks for the Feedback: The Science and Art of Receiving Feedback Well – even when it is off base, unfair, poorly delivered and, frankly, you’re not in the mood.’” Related episodes are: Unblocking Feedback (from last month) Don’t Take Anything Personally Getting Good Feedback Handling Feedback Effectively Perception is Reality 2021-04-0127 minCoaching for LeadersThe Way to Make Sense to Others, with Tom HenschelTom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
In this episode Tom and I discuss the common challenge of both making sense to others and making sense of what others say to you. Tom invites us to follow a four step approach of sorting and labeling so that it’s easier for listeners to fo...2021-03-2238 min
The Look & Sound of LeadershipUnblocking FeedbackThis month’s coaching conversation follows a client as he works to shrink his blind spot through feedback. He and Tom discuss lowering the barriers that stop us all from taking in feedback. In the episode Tom mentions “Thanks for the Feedback” by Douglas Stone and Sheila Heen. Tom also mentioned the PDF showing The Johari Window. Related episodes are: Feedback Leadership Managing Yourself Perception – How You Perceive Yourself Five related episodes you might listen to are: Getting Go...2021-03-0422 min
The Look & Sound of LeadershipBlind SpotsThis month’s coaching conversation features a leader too talented to lose but too troublesome to keep. Tom talks with him about blind spots and how he might reduce his. PDFs for you: The Johari Window Who’s Coachable Win an hour of free coaching with Tom. Complete our survey. The full archive is at: https://essentialcomm.com/podcast Related Archive Categories: Perception – How You Perceive Yourself Self-Talk Managing Yourself Personal Growth & Self-Development Related Episodes: Thinking Errors...2021-02-0427 min
The Look & Sound of LeadershipThe Show Must Go OnIn this special episode, Tom tells a story of being onstage one night in front of a packed theatre audience when the show most definitely did NOT go on. He also shares the lesson he learned from that calamity — a lesson he has subsequently shared with the hundreds of leaders he’s coached who need confidence as presenters. The archive of all the past episodes is available at: http://essentialcomm.com/podcast/ Subscribe to the HTML version at: https://essentialcomm.com/subscribe/ Be in touch with To...2021-01-2217 min
The Look & Sound of LeadershipThe Executive ExecutiveThis month’s coaching conversation is between Tom and Courtney, another executive coach. What traits, they wonder, do effective executives share? If rising leaders wanted to reverse engineer what it means to be executives, what would they put in the mix? The five qualities Tom and Courtney identify are: Resilience -- get over hurts and setbacks Influence – build a natural reserve of strong relationships Organization – create lead-time and eliminate fire drills Scope – maintain the highest altitude possible; resist the weeds Speed of Thought – exert alertness and be mentally nimbl...2021-01-1427 min
The Look & Sound of LeadershipThe Rising ExecutiveThis month’s coaching conversation features a newly promoted leader. He and Tom explore the tools needed to build a strong team quickly. Lots of links this month! At one point in the episode, Rafael mentions his impostor syndrome. For tools about impostor syndrome, check out: The Executive Impostor In the commentary, I mention two books: The Five Dysfunctions of a Team and Overcoming The Five Dysfunctions of a Team This is the field guide that will show you how to work with your team. Ot...2020-12-1019 min
The Look & Sound of LeadershipTwo dates & a gift — A bonus episode!Two dates: Monday, November 30, 2020 The survey closes. Complete four questions to be entered to win an hour of free coaching with Tom https://essentialcomm.com/survey Thursday, December 3, 2020 Registration closes for “Leveraging Your Strengths and the Strengths of Others.” After decades delivering courses for our corporate clients, we finally created a course for you. Register at: https://essentialcomm.com/disc The gift is a 60-second practice to help you be strong and resilient. Take care of yourselves! From...2020-11-2004 min
The Look & Sound of LeadershipStyle ConversationsThis month’s coaching conversation is about creating a script called ‘Style.’ The script helps make difficult conversations easier. Complete this month’s four-question survey and be entered to win an hour of free coaching with Tom. essentialcomm.com/survey Sign-up for a small-group, highly interactive Zoom course about the DiSC Behavioral Self-Assessment. This course is available to the first 12 people who sign up: essentialcomm.com/disc If the sign-up is closed when you go to the page, put your name on the wait list. Maybe we’ll have more than...2020-11-0524 min
The Look & Sound of LeadershipPersonal ConnectionsThis month’s coaching conversation follows a leader who worries that he’s not very adept when it comes to creating personal connections. He and Tom explore two skills and one mindset that will help ease his way. Related episodes: Dynamic One-on-ones Facilitating Open Dialogue Inviting Dialogue Questions as Leadership The Human Element In the archive, this episode is tagged in three categories Relationship Building Social Skills Managing Yourself Help us build a better website for you. Comple...2020-10-0123 min
The Look & Sound of LeadershipPsychological SafetyThis month’s coaching conversation explores how leaders can foster psychological safety. Teams high in both safety and accountability enter a “Learning Zone” where high performance follows naturally. In this month’s conversation, Tom and his client mentioned “The Checklist Manifesto” by Atul Gawande. His proposition is a great formula for creating psychological safety. Related episodes are: Agreeable Disagreement Assertion versus Aggression “Don’t Take Anything Personally” Inviting Dialogue The Conflict Conversation In the archive, this Tip is tagged in three categories Assertiveness...2020-09-0325 min
The Look & Sound of LeadershipGiving Upward FeedbackThis month’s coaching conversation explores whether feedback should be given upwards in the first place. If so, are there ways to deliver upward feedback effectively? In the commentary, Tom tells a story about the famous Marshmallow Test being debunked. Here's the column he mentions: https://www.theatlantic.com/family/archive/2018/06/marshmallow-test/561779/?utm_source=atl&utm_medium=email&utm_campaign=share Related episodes are: Dealing With Emotional Responses Delivering Tough Feedback Giving Powerful Feedback Perception is Reality The Disruptive Executive – Part One 2020-08-0620 min
The Look & Sound of LeadershipLearnings From VideoThis month’s coaching conversation follows a client exploring a surprising use for video, plus a game of imagination. The Marshmallow Test is explained in “Self-Awareness & Self-Management” Core Concepts in this episode: Video provides distance that can help break old patterns. Some people are highly agitated these days. Their agitation is not about you. Don’t take it personally. You might find yourself more annoyed than normal. Don’t act on it. RELATED ARCHIVE CATEGORIES Leading Teams Managing Yourself2020-07-0921 min
The Look & Sound of LeadershipThe Intentional LeaderThis month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length! This month’s coaching conversation is wide-ranging. It includes a leader’s story about being buoyed by her team. She and Tom also swap answers to a favorite question of her team’s: “How’re ya coping?” They then explore managing stress through being present and intentional. Three questions to help you become present: What am I doing right now? What feelings am I having right now? What...2020-06-0418 min
The Look & Sound of LeadershipConnecting Over VideoSHOWNOTES: This month’s coaching conversation is with a leader who wants to keep strong connections despite the quarantine. She and Tom explore the barriers that make connecting over video so difficult. Four essentials to attend to on video: Angle Lighting Background Sound From Tom to you: These difficult times can create a lot of fear. An antidote is to be curious. Curiosity is at the very heart of coaching. If I can help in anyway, let me know. Go to https://essentialcomm.com/contact/ and let me know what would be he...2020-05-0718 min
The Look & Sound of LeadershipBranding YourselfThis month’s coaching conversation explores how to project your personal brand into the workplace. When done well it can seem like a Jedi mind trick – but it’s really just personal branding. Here are the five links Tom mentioned in the episode. Looking good in video conferencing https://medium.com/@bobsacha/a-cinematographers-guide-to-looking-good-in-web-based-video-conferencing-fb6cf651714c 4 Ways to Improve Video Meetings https://www-forbes-com.cdn.ampproject.org/c/s/www.forbes.com/sites/markmurphy/2020/03/22/these-four-techniques-will-instantly-improve-your-videoconferences-with-remote-employees/amp/ Coronavirus Doctor Empowers Us https://vimeo.com/399733860 “T...2020-04-0222 min
The Look & Sound of LeadershipPursuing A Promotion 2020This month’s coaching conversation is with a high-performer who was passed over for a promotion. Together, she and Tom identify tools to make sure she doesn’t get passed over again. Core Concepts in this episode: > Aisha chose to NOT be self-promotional. In your organization, a more vocal approach may be effective. > Click out. Think from a higher altitude. Give yourself the promotion. > Networking is not evil. But have intention. Be a good detective. Related Archive Categories: Managing Yourself Related Tips & Episodes: Acting on the...2020-03-0512 min
The Look & Sound of LeadershipCoaching Under AttackThis month’s coaching conversation isn’t so much a conversation as a fencing match. A newly installed president grills Tom about the coaching he’s been delivering at her company for years. There are two different strands you might follow from this episode. One is about coaching. You might listen to these episodes: Coaching Your People Coaching Versus Therapy Readiness in Coaching Another strand you might follow is about self-management. Episodes on that strand would be: Creating New Behaviors How Behaviors Change High Stakes Meetings You could...2020-02-0619 min
The Look & Sound of LeadershipThinking ErrorsThis month’s coaching conversation examines phrases we use that lead us into self-deception. Tom and his client explore why thinking errors so often remain invisible and, once revealed, what other words might be possible substitutions.SHOW NOTES: Tom mentions two books in this episode: “How To Raise Your Self-Esteem” by Nathaniel Branden https://www.amazon.com/Raise-Your-Self-Esteem-Action-Oriented-Self-Confidence/dp/0553266462/ “The Four Agreement” by Don Miguel Ruiz https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319Related Tips & EpisodesDon’t Take Anything Personally Self-Awareness & Self-ManagementSelf-Limiting BeliefsSmoothing Harsh Edges Three Words You Should Never Sa...2020-01-0921 min
The Look & Sound of LeadershipDon’t Take Anything PersonallyThis month’s coaching conversation wrestles with the eternal struggle to depersonalize the events in our lives that feel so personal. Is it even possible to actualize the adage, “Don’t take it personally?”Tom mentions two books that can help you manage yourself so you don’t take things personally: The Four Agreements Six Pillars of Self-Esteem In the archive, this Tip is in five categories: Managing Yourself Perception – How You Perceive Yourself Perception – How You Perceive OthersPersonal Growth & Self-DevelopmentSelf-TalkFiv...2019-12-0518 min
The Look & Sound of LeadershipBoundariesThis month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries. Tom mentions three books that will help you speak up and set boundaries: Crucial Conversations https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ The Four Agreements https://www.amazon.com/Four-Agreements-Toltec-Wisdom-Collection/dp/1878424580/ L...2019-11-1417 min
The Look & Sound of LeadershipAgreeable DisagreementThis month’s coaching conversation follows an executive’s journey from a bulldozer, rolling over people and their ideas, to a thoughtful seeker of ways to get his ideas heard while also building positive relationships. Related episodes are: Assertion versus Aggression Be Impeccable With Your Word Disagree Agreeably – yes, that was an episode long ago! Don’t Take It Personally The Conflict Conversation Sorting & Labeling This Tip is in four categories in the archive: Communication Skills Executive Presence For Women Relationship Building The archive...2019-10-1017 min
The Look & Sound of LeadershipVideo Feedback & Executive Presence This month’s coaching conversation centers on learning how to watch yourself on video. It might be uncomfortable at times, but the benefits are enormous. During the commentary, Tom talks about a checklist for you. It’s here. direct link: https://essentialcomm.com/wp-content/uploads/2019/09/Video-Review-Checklist.pdf Related episodes are Captivate Your Audience Executive Presenting “I Talk Too Fast!” Performing Like a TED Talker The Power of Rehearsal This Tip is in these categories in the archive: Executive...2019-09-0517 min
The Look & Sound of LeadershipThe Talky ExecutiveThis month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length! Related episodes are: Sorting & Labeling A Breakdown of Listening Leadership & Listening Short Sounds Confident In the archive, this Tip is tagged in four categories Communication Skills Leadership Relationship Building Social Skills The archive of Executive Coaching Tips is available at: https://essentialcomm.com/podcast/ Subscribe to the HTML version at: https://essentialcomm.com/subscribe/ Be i...2019-08-0816 min
The Look & Sound of LeadershipThe Focused ExecutiveThis month’s coaching conversation focuses on a leader who finds herself in a storm of heavy seas. To help her find calm, Tom shares a technique from his past. You can grab the PDF that Tom mentions in this episode at: https://essentialcomm.com/wp-content/uploads/2019/07/MindfulnessResources.pdf In the archive, this episode is tagged in four categories: For Women Managing Yourself Personal Growth & Self-Development Self-Talk Related episodes are: Combating Emotional Hijacks Conquering Fear Eliminating Distractions Choosing Persistence The Mindful Executive ...2019-07-1117 min
The Look & Sound of LeadershipFighting AuthorityThis month’s coaching conversation revolves around a former client’s direct report who is caught up in old wiring which is short-circuiting his effectiveness. This episode is tagged in six categories. Something of a record! For Women Management Skills Managing Yourself Perception – How Your Perceive Yourself Personal Growth & Self-DevelopmentSelf-Talk Here are eight, yes, eight related episodes. Combating Emotional Hijacks Conquering Fear Negative Self-Talk Self-Limiting Beliefs Self-Awareness & Self-Management Taming the Wild Child The Many Parts of You Unmasking a Stand-In ...2019-06-0616 min
The Look & Sound of LeadershipAsk The Coaches - Readers' LettersThis month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communications where Mindy is a coach. She also works with the cutting-edge global consulting firm Cultivating Leadership.During the episode, Mindy mentions two books: "Being the Boss" by Linda Hill & Kent Lineback "Thanks for the Feedback" by Douglas Stone & Sheila HeenFive related episodes are: Discussing Difficult Behaviors Giving Powerful Feedback Handling Defensive Behaviors Soliciting Feedback Upward FeedbackIn th...2019-05-0226 min
The Look & Sound of LeadershipInviting DialogueThis months’ coaching conversation is with a leader who genuinely wants open dialogue with his direct reports but finds he may have been unintentionally limiting his conversations. In the archive, this episode is tagged in four categories: Communication Skills Management Skills Relationship Building Social Skills Six related episodes are: Building Rapport Communicating With Clarity Creating New Behaviors Facilitating Open Dialogue Leadership & Listening Questions as Leadership The archive is at: h...2019-04-1116 min
The Look & Sound of LeadershipBecoming ExpertThis month’s coaching conversation focuses on a leader striving to become “more visible.” She and Tom imagine raising her presence by giving her a way to speak about herself as an expert without feeling like she’s bragging. A challenging needle to thread! If you want help on this topic, Tom mentioned a resource he strongly recommends “Brag! The Art of Tooting Your Own Horn Without Blowing It” by Peggy Klaus. In the archive, this episode is tagged in four categories: For Women Executive Presence Perception - How You're Perceived Self-Ta...2019-03-0718 min
The Look & Sound of LeadershipExecutive Presence - Three PillarsThis month’s coaching conversation explores the three pillars of executive presence. In this episode's commentary, Tom mentions research about Executive Presence conducted by the Center for Talent Innovation. The key findings are available at: https://www.talentinnovation.org/publication.cfm?publication=1340 Three episodes grew directly from ideas in that white paper: Gravitas Emotional Intelligence Showing Teeth The Executive Coaching Tips archive has a filter for "Executive Presence." It's at: https://essentialcomm.com/tag/executive-presence/ Four additional episodes you might listen to are: Conquering Fear2019-01-1017 min
The Look & Sound of LeadershipAsk The Coaches - Readers’ LettersThis month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communications where Mindy is a coach. She also works with the cutting-edge global consulting firm Cultivating Leadership.Tips related to the questions and answers in this episode are: A Breakdown of ListeningThe Executive ImpostorLeadership and ListeningManaging TraumaSelf-Limiting Beliefs Mindy mentions: “Being The Boss” by Linda Hill. Google’s Aristotle Stu...2018-12-1327 min
The Look & Sound of LeadershipAnimating Your PersonaA coaching client needs to exude more presence. Tom proposes a visualization process and walks another coach through it. In the archive, this episode is tagged in three categories: Developing New Behaviors, Perception - How You Perceive Yourself Personal Growth & Self-Development Five related episodes are: Acting on the Corporate Stage Creating New Behaviors Inhabiting Executive Presence Self-Awareness & Self-Management The Many Parts of You Plus, if you want to hear about why our brains find visualization so powerful, listen to: Prepping Like A TED Talker.2018-09-0619 min
The Look & Sound of LeadershipManaging Bad BehaviorThis month’s coaching conversation focuses on a feedback technique that can help manage bad behavior. The coachee likes the technique so much, he wants to try it on his high performers, too! Related episodes: Discussing Difficult Behaviors Holding People Accountable Managing Disruptive Executives Managing Performance: Up or Out Sorting & Labeling Every episode is available in the archive at: https://essentialcomm.com/podcast/ Subscribe to the HTML version at: https://essentialcomm.com/subscribe/ Be in touch with Tom at: https://essentialcomm.com/co...2018-08-0917 min
The Look & Sound of LeadershipManaging TraumaThis month’s coaching conversation focuses on developing someone who may be a trauma survivor. A team leader’s compassionate caution may not be in the survivor’s best interest. Related episodes: Dealing with Emotional Responses Intimacy in Business: Setting Boundaries Managing Beyond Bad Behavior Showing Teeth Speaking Your Truth Every episode is available in the archive at: https://essentialcomm.com/podcast/ Subscribe to the HTML version at: https://essentialcomm.com/subscribe/ Be in touch with Tom at: https://essentialcomm.com/contact/ Than...2018-07-1223 min
The Look & Sound of LeadershipTaming the Wild ChildThis month’s coaching conversation features a high-performing client who sometimes wrestles with her fear. Knowing that her fear can diminish her, she seeks a way out. Tom also talks about the new course "Improv for Leaders” taught by improv master Jeremy Rowley. Related epsidoes this month: The Many Parts of You Combating Emotional Hijacks Conquering Fear Negative Self-Talk Self-Limiting Beliefs Unmasking a Stand-In Managing Nervousness Every episode is available in the archive at: https://essentialcomm.com/podcast/ Subscribe to the HTML version at:2018-06-0717 min
The Look & Sound of Leadership360s: Weapons or Tools?360-degree feedback can be intense. Or confusing. Like many reports, it often needs explaining, even if the information is familiar. This month’s coaching conversation explores the many sides of 360s. Curious to learn more about 360s? Listen to Tom's interview on "Coaching for Leaders." https://coachingforleaders.com/podcast/341/ Want to learn more about quantative 360-degree feedback reports? Contact Envisia Learning. envisialearning.com Want to learn about qualitative 360-degree feedback reports? Contact us. info@esssentialcomm.com Want to see a sample of a qualitative feedback report? https://essentialcomm.com/wp-content/up...2018-04-0521 minCoaching for LeadersHow to Process Your 360 Feedback, with Tom HenschelTom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward.
Key Points
A 360 gives you feedback from people...2018-03-1939 min
The Look & Sound of LeadershipInfluence Who wouldn’t benefit from heftier influence? This month’s coaching conversation digs into two ways to build your influence bank account. During this month's episode, Tom talks about a behavioral self-assessment called DiSC. See a sample DiSC report here: https://essentialcomm.com/wp-content/uploads/2014/06/AlexBradley.pdf If you're looking for more Executive Coaching Tips about influence, check the archive filter: "Perception -- How You're Perceived." There's a lot there about influence. https://essentialcomm.com/tag/perception-how-youre-perceived/ Tom explained a five-point Influence model on "The Everyday Innov...2018-03-0820 min
The Look & Sound of LeadershipConflictConflict is inevitable. But most of us were never taught the skills that would help us find our way through the dark corridors of this house called ‘Conflict.’ This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House. The book Tom references in this episode: "Difficult Conversations: How to Discuss What Matters Most" by Stone, Patton & Heen. Related episodes this month are: A Difficult Conversation Disagree Agreeably Getting Agreement Repairing Damaged Relationships Resolving Conflict In the Tips archive is a category called...2017-11-0217 minCoaching for LeadersExecutive Presence with Your Elevator Speech, with Tom HenschelTom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points
An elevator speech is a crisp, concise, high-level summary of a complex, multi-layered topic.
It can be about whatever you do as a profession, but it can also be about anything else, like your recent vacation.
Elevator speeches get crafted … it doesn’t happen in t...2017-09-2539 min
The Look & Sound of LeadershipActing on the Corporate Stage This month's episode introduces "Acting on the Corporate Stage." That phrase was Tom's original branding phrase, before "The Look & Sound of Leadership" became his branding phrase. "Acting on the Corporate Stage" aims at helping you be perceived in the workplace the way you want to be perceived, which, of course, is the reason d'etre of every episode. Also this month, Tom shares reflections on attending his first-ever podcaster's convention. And his reflections are all about YOU! He also points you to two very different interviews on other podcasts: The E...2017-09-0723 min
The Look & Sound of LeadershipPerforming Like a TED TalkerDelivering a top-notch presentation requires you to master your ideas. Of course! But even more, you need to master yourself. Your audience won’t be able to lock onto you unless you are “in focus.” This month’s coaching conversation shows you how to get “in focus.” Related episodes are: Prepping Like a TED Talker http://essentialcomm.com/podcast/prepping-like-ted-talker/ Talking Like a TED Talker http://essentialcomm.com/podcast/talking-like-ted-talker/ All Presentation Skills Tips are available at: http://essentialcomm.com/tag/presentation-skills/ A PDF summary of Chris Anderson's b...2017-08-0316 min
The Look & Sound of LeadershipReaders’ Letters — Bonus Episode 2Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance.This Bonus Episode is only the second one in the 9-year history of "The Look & Sound of Leadership." If you like this and want more, tell us. Contact us through the homepage at: essentialcomm.comOr by email at: info@essentialcomm.comThe prior bonus episode -- with two other email exchanges -- is titled "Readers' Letters." It was posted in May, 2016. Find it in your feed. It’s not...2017-05-2315 minCoaching for LeadersHow to Manage Former Peers, with Tom HenschelTom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points
There is a certain amount of fear involved in a promotion over peers.
The situation has feelings attached to it.
People’s reactions will be based on a bell curve, with most people not caring, but with a few being either really happy or re...2016-08-0844 min
The Look & Sound of LeadershipConquering FearFear is natural but insidious. It can carve caverns in the foundations of our confidence, weakening our capacity. This month, a client learns about three kinds of fear and a transformational question that tames fear. A seminal book to help master fear is "Feel The Fear and Do It Anyway" by Susan Jeffers. At the end of this month's episode, Tom tells a story about the amazing reach of podcasts.2016-07-0716 min
The Look & Sound of LeadershipBuilding EmpathyEmpathy is a crucial component of The Look & Sound of Leadership. Some people have it naturally, others don’t. In either case, it can be developed and learned. This month's episode has lots of ideas about what empathy is, what it isn't, and how you can develop it. There are lots of resources discussed this month. A book called "The EQ Edge" by Stein and Book. A great 3-minute animation by Brene Brown about sympathy versus empathy. It's on the home page of her website: brenebrown.com. Look for the cartoon of a bear and a fox. Other epsiodes you might...2016-06-0916 min
The Look & Sound of LeadershipReaders’ Letters — Bonus EpisodeA bonus episode!Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defining tasks and responsibilities when they're not defined for you.During the podcast, Tom mentions two other episodes that support the ideas here: one episode is “Facilitating Open Dialogue.” The other is “Creating Devoted Followers.”If you’d like more bonus episodes like this one, let Tom know at info@essentialcomm.com.2016-05-1715 min
The Look & Sound of LeadershipCoaching Under AttackCoaching is expensive. Coaching is hard to measure. Coaching is too touchy-feely. There are a million arguments against coaching. This month, a tough CEO puts Tom on the defensive about coaching. If you'd like to explore this topic further, here are nine related Tips:A Breakdown of ListeningCoaching Your PeopleCoaching Versus TherapyCreating New BehaviorsHigh-Stakes MeetingsHow Behaviors ChangeLeadership & ListeningSelf-Knowledge as LeadershipWho’s Coachable Or you can search the free archive of all ten years' worth of Tips. Use the "Search by Subject" tool to look at the category called "Personal Growth & Self-Development." There are more than 40 Tips in that cateogry to help su...2016-02-0416 minCoaching for LeadersHow to Improve Your Coaching Skills, with Tom HenschelTom Henschel
Host, The Look & Sound of Leadership podcast and Executive Coach, Essential Communications
When it’s a development issue (or a way of thinking) it’s coaching that’s most helpful.
Tom says that coaching needs good goals, or at least one single goal over time.
Think about the goal as if it were on video — how do you want the end result to look?
“Coaching? It’s not about you.” -Tom Henschel
“The coaching process is helping someone understand, from their own point of view, why it would be in their benefit.” -Tom Henschel
Tom shared two stories from his teenage da...2015-04-2745 min