Shows
Your Wise Self with SaraSupplements, Science and Self CareSend us a textSupplements 101: Science and Self-Care with Aaron McDonough, PharmDI cannot keep this to myself any longer - I have been holding onto this episode, sharing only with my clients, while also trial-running a personalized supplement regimen from Aaron. It is working! I will do a follow-up episode soon to share my findings. In this episode of Your Wise Self with Sara, I sit down with pharmacist Aaron McDonough to explore the science and self-care behind supplements. Aaron shares his unique journey from working in his father’s tra...
2025-10-0348 min
Emerging Leaders PodcastThe Ambulatory Care Pharmacist as a Certified Diabetes Care and Education SpecialistDr. McDonough interviews Dr. Wendy Mobley-Bukstein, an ambulatory care pharmacist and certified diabetes care and education specialist about the role she plays in the family medicine and internal medicine clinics at Primary Health Care, Inc, a Federally Qualified Health Center in Des Moines, Iowa. They discuss everything from how Wendy got into this area, creating sustainable clinical services, and the trials/tribulations of learning how to bill for services in an FQHC. Interviewed: Wendy Mobley-Bukstein, PharmD, BCACP, CDCES, CHWC, NASM-CPT, FAPhA, FADCESAssociate Professor of Pharmacy Practice, Drake UniversityRandy P. Mc...
2024-08-0834 min
Pharmacy Podcast NetworkIPC Podcast Spotlight on McKesson IdeaShare 2024 | Part Two
Get ready for a spotlight dose of expert conversations from the Big Easy! In this episode, we're live at the McKesson ideaShare 2024 inside the Independent Pharmacy Cooperative (IPC) Booth, bringing you the best moments and insights from this event helping to transform community pharmacy. Join us as we speak with some of the brightest minds in the industry:
Matthew Coakley - Waypoint Company
Paul Grisnik - RxXpress HealthMart Pharmacy
Nancy Lyons - VP Chief Pharm Officer HealthMart
Michael Deninger - CTO Towncrest Pharmacy
John Rutowski - Cy's Elma Pharmacy | Winner of the IPC...
2024-07-2435 min
Independent Insights, a Health Mart PodcastEpisode 2: Unlocking the Secrets of Evidence-Based Functional MedicineGet ready to unlock the secrets of evidence-based functional medicine in this engaging episode! Join us as Suzanne sits down with Aaron McDonough, from Towncrest Wellness Apothecary, to delve into the world of functional medicine in community pharmacy practice. In this conversation, you'll gain invaluable insights and practical tips on implementing functional medicine practices to promote optimal wellness. Aaron will share his expertise on how to incorporate these strategies into your pharmacy, helping you not only enhance patient care but also diversify your revenue streams. HostSuzanne Feeney, PharmDVP, Pharmacy Retail Operations
2024-06-2032 min
The Gazette Daily News PodcastGazette Daily News Briefing, November 13This is Stephen Schmidt from the Gazette Digital News Desk, and I’m here with your update for November 13, 2023.The week will start sunny and pleasant on Monday, with a high of 63 degrees in the Cedar Rapids area. The low will drop down to 35 degrees, with clear skies. The National Weather Service projects sunny skies and highs in the 60s for much of the rest of the week.Pharmacies across Iowa have closed at an alarming rate over the past decade-plus, partly because insurance payouts don't cover drug costs.Nearly 100 pharmacies across the st...
2023-11-1303 min
VerifiedRxGet back to where you once belonged in community pharmacyOver the last century, delivery models and business practices in community pharmacy drastically changed. In recent years, we’ve seen this trend accelerate significantly. Dr. Randy McDonough CEO-Co-Owner of Towncrest Pharmacy discusses the challenges, positive opportunities within community pharmacy and how to take back the profession with host Gretchen Brummel.
Guest speaker:
Randy McDonough, RPh, PharmD, MS, BCGP, BCPS, FAPhA
CEO/Co-Owner
Towncrest Pharmacies, Towncrest LTC, and Towncrest Wellness Apothecary
Moderator:
Gretchen Brummel, PharmD, BCPS
Pharmacy Executive Director
Vizient Center for Pharmacy Practice Excellence
Show Notes:
...
2023-06-1325 min
TradeoffsOff Script: One Pharmacist's COVID Woes and WinsThis week, a pharmacist and co-owner of an independent pharmacy in Iowa shares what life is like nearly two years into the pandemic.Guest:Kelly Kent, RPh, PharmD, pharmacist and chief operating officer, Towncrest Pharmacy.Read a full transcript and dig deeper into the issues explored in today's episode on our website.Support this type of journalism today by making a donation.Sign up for our weekly newsletter to see what research health policy experts are reading right now, plus recommendations from our staff.
2022-02-1019 min
CEimpact PodcastPrevent COVID-19 Vaccine ErrorsIn the past several weeks, there have been news reports about pharmacies, health care clinics, and remote vaccination clinics giving the wrong dose of a vaccine. Before these reports, there were also stories of health care providers inappropriately diluting the Pfizer vaccine resulting in a wrong dose delivered to adult patients. Whenever we hear about these news reports, it causes most health care providers to become concerned, stressed, and anxious as to how to mitigate these types of errors. This week’s Level Up episode offers you concrete tools to mitigate your risk, regardless of your practice settin...
2021-12-1734 min
CEimpact PodcastGain Empathy to Level UpCOVID-19 has brought on many challenges within our healthcare systems. CVS recently announced the closure of pharmacies across the nation causing thousands of workers to lose their jobs. Other healthcare systems are scrambling to keep up due to shortages of workers. And at the same time, they are trying to stay afloat and to meet business needs. This has caused a decrease in empathy within patient care. In this week's conversation, Jake Galdo discusses with Randy McDonough, co-owner of Towncrest Pharmacy Corp, how to bring empathy back to your practice.HostJa...
2021-12-1021 min
CEimpact Podcast3 Ways to a Healthier PharmacyAs a pharmacist, you need to think on your feet, yet it can be difficult if you are burned out. How can you be freed up to perform to the best of your abilities? How can you bring more revenue to the business so you can provide a healthier pharmacy? In this week's conversation, Jake Galdo talks with Randy McDonough, co-owner of Towncrest Pharmacy Corp, about they've brought revenue into their pharmacies through 1) being an interventionist; 2) documenting clinical services on their 10K sheets; and 3) hiring candidates who demonstrate the pharmacy of the future and provide a safer environment.
2021-12-0318 min
CEimpact PodcastIncremental Change Leads to SuccessPharmacists currently fill multiple roles within the pharmacy. This can foster burnout and cause errors. As pharmacists, we should be focusing on patient interaction and drug therapy. But how do you take control of your environment so this can happen? In this week's conversation, Jake Galdo talks with Randy McDonough, co-owner of Towncrest Pharmacy Corp, about the future of pharmacy through incremental change.HostJake Galdo, PharmD, MBA, BCPS, BCGPCourse Content and Developer, CEimpactClinical Pharmacist, Ross Bridge PharmacyCEO, Seguridad, IncGuest Randy P...
2021-11-2623 min
CEimpact PodcastWhy Serum Creatinine Makes a DifferenceWith each patient who comes through your pharmacy, you want to give them the quality of care they deserve. Knowing a patient's serum creatinine allows you to ensure your patient's kidneys are fully functioning and helps you evaluate treatment plans to provide the best care. In this week's conversation, Jake Galdo talks with Courtney Tigges, a Clinical Pharmacist at Towncrest Pharmacy and PGY-1 Resident at The University of Iowa about the importance of documenting your patient's serum creatinine to provide quality care in your pharmacy.HostJake Galdo, PharmD, MBA, BCPS, BCGPCourse...
2021-11-1911 min
CEimpact PodcastQuality > QuantityWith so many pharmacies part of performance networks, quality measures become critically important to many aspects of business, including reimbursement. In this week's conversation, Jake Galdo talks with Randy McDonough, co-owner of Towncrest Pharmacy Corp, about utilizing pharmacy technicians and technology to provide the pharmacist time to devote to quality patient care.Takeaways1. Pharmacies are measured by a number of metrics based on patient outcomes, but there are flaws because pharmacies are often penalized for patients not following treatment plans. Other issues include:The level of analysis - a measure designed for...
2021-11-0529 min
CEimpact PodcastA New Mindset for WorkMany of us are experiencing burnout from the pandemic. When you're stressed it can be difficult to see your way out of it. Randy McDonough, co-owner of Towncrest Pharmacy Corp, created a pharmacy business model that combats burnout and integrates a new mindset for everyday work life. Listen in as Jake Galdo asks Randy how to adopt this model by making small but incremental change to bring happiness - and safety - back to everyday work life.TakeawaysBurnout is real… but we can engage our patients differently if we change our conversations with th...
2021-10-2921 min
MelisRxScriptsEpisode 41: “Transforming Pharmacy Practice: Advancing Pharmacy Technician Roles” with Sara Dreyer and Kelly Kent
In Episode 41, Melissa talks with Certified Pharmacy Technician Sara Dreyer and Kelly Kent, Towncrest pharmacy co-owner. Recorded to celebrate Pharmacy Technician Day during Pharmacists Month, they discuss Sara’s career journey as a pharmacy technician and support from mentor, Randy McDonough. Kelly describes their experiences transforming pharmacy practice by advancing the roles of pharmacy technicians including Sara serving as a “checking technician” and providing immunizations. Kelly’s journey to pharmacy ownership is discussed. Sara’s recognition as 2021 Immunization Champion in the Pharmacy Team Member category also is celebrated.
2021-10-1937 minMelisRxScriptsEpisode 41: “Transforming Pharmacy Practice: Advancing Pharmacy Technician Roles” with Sara Dreyer and Kelly Kent
In Episode 41, Melissa talks with Certified Pharmacy Technician Sara Dreyer and Kelly Kent, Towncrest pharmacy co-owner. Recorded to celebrate Pharmacy Technician Day during Pharmacists Month, they discuss Sara’s career journey as a pharmacy technician and support from mentor, Randy McDonough. Kelly describes their experiences transforming pharmacy practice by advancing the roles of pharmacy technicians including Sara serving as a “checking technician” and providing immunizations. Kelly’s journey to pharmacy ownership is discussed. Sara’s recognition as 2021 Immunization Champion in the Pharmacy Team Member category also is celebrated.
2021-10-1937 min
Straight TalkVaccine Updates/Boosters/Delta Variant - 8/31/21Jeanne Thill talks with Randy McDonough, Co-owner of Towncrest and Towncrest Compounding Pharmacies in Iowa City and Solon Towncrest Pharmacy in Solon, IA., about vaccine updates, boosters, and Delta variant.
2021-08-3128 min
City of Iowa City NewsUWJWC: Why Should I Get A COVID Vaccine?United Way of Johnson County hosts this event, which is moderated by Rebecca Neades Vice President Governmental Affairs, GreenState Credit Union with our panelists: Dr. Stephen Scheckel, MD, VP Medical Affairs, Chief Medical Officer, Mercy Iowa City and Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA, Co-Owner Towncrest Pharmacy.
2021-04-2257 min
Straight TalkCOVID vaccine: should we or shouldn't we? - 12/15/20TJ Johnsrud, founder and president of NuCara Management Group, LLC, headquartered in Conrad, Iowa, which oversees pharmacy locations in Iowa, Illinois, Minnesota, North Dakota and Texas.Randy McDonough, Co-owner of Towncrest and Towncrest Compounding Pharmacies in Iowa City and Solon Towncrest Pharmacy in Solon, IA.
2020-12-1558 min
Thrive Subscribe PodcastCOVID 19 Vaccine- Coming Soon to a Community Pharmacy Near You (Vol 2-60)Late this week a press release from HHS announced the US government's partnership with Chain and Independent Community Pharmacies to increase public access to COVID-19 vaccines. With community-based pharmacies on the forefront of this effort, it is time to mobilize operations, plan and act quickly to prepare. We are joined by Ray Jaber and Cody Clifton who are leading the Covid-19 Vaccine efforts on behalf of CPESN. They will share with us the most up to date information regarding the Covid-19 Vaccine release process, how community pharmacies can be involved in the administration of the vaccine and the opportunities to...
2020-11-2130 minThrive Subscribe PodcastCOVID 19 Vaccine- Payer Engagement (Vol 2-61)A conversation with Trista Pfeiffenberger
2020-11-2136 minThrive Subscribe PodcastFocus on the Goal- Sucess Strategies from 2020 CPESN USA Luminary of the Year (Vol 2-59)There are many community pharmacy owners involved in CPESN who have selflessly given their time to share best practices and lead others to payer opportunities. Join in today as we reflect on the efforts of one of those community pharmacy leaders who has dedicated the last several years supporting community pharmacies in Nebraska. Staci Hubert, Owner of Ashland Pharmacy and CPESN Luminary of the Year will share with you her insights on achieving sustainability for community pharmacy.
2020-10-2427 minThrive Subscribe PodcastBuilding a Community Pharmacy Legacy (Vol 2-58)Owning a community pharmacy takes dedication and a passion to serve your community. With ongoing threats to this everchanging industry and the need to continually reinvent your pharmacy how is it possible to stay motivated moving forward with a growth mindset. We are joined by Bill Osborn, Immediate Past President of NCPA and President/Owner of Osborn Drug who will be sharing his insights on successfully expanding to 29 (and counting) pharmacy locations.
2020-09-1233 minThrive Subscribe PodcastIntegrating Community Health Workers into a Community Pharmacy Model (Vol 2-57)Community Health Workers are the link between health and social services offered in the community and can serve to facilitate access to those services for patients who may benefit from them most. Tripp Logan, pharmacist owner of L&S Pharmacy in Charleston, Missouri shares how training his staff to become community health workers has opened up financial opportunities to better serve patients in his own community.
2020-08-2832 minThrive Subscribe PodcastTaking Your Community Pharmacy Services from Good to Great (Vol 2-56)Payer opportunities are on the rise causing community pharmacies to adjust workflows to actively participate in clinical services. New opportunities can either motivate you to change your practice or cause you to be so overwhelmed that you implement no change. Today we are joined by Cody Clifton, Workflow Innovation Specialist Flip the Pharmacy and Director of Practice Transformation, CPESN USA to talk the trends of creating change in a pharmacy practice site. Listen in to hear his insights on working with pharmacies across the nation who have been able to adjust workflows to engage in emerging payer opportunities.Show Notes:
...
2020-08-2230 min
Thrive Subscribe PodcastPublic Immunization in Community Practice (Vol 2-56)Even in non-pandemic times, there is more Pharmacies can do to advocate for and administer childhood immunizations in pharmacy practice. Start to follow the 3 A’s of Immunization: Advocate, Assess, Administer. Read more on this topic here: https://bit.ly/3kMKhmE. Download your free tool to ensure you are ready to implement the 3 A's: https://bit.ly/2PVPQAZ
For more information on the Vaccines for Children Program, head to the CDC website: https://bit.ly/2Y1XFcE
Stay up to date with CE!
2020 Immunization Update for Pharmacists https://learn.ceimpact.com/library/group/11/course/2196
2020 Immunization Update for Pharmacy Technicians https://learn.ce...
2020-08-2038 minThrive Subscribe PodcastDesigning Your Marketing Campaign (Vol 2-55)How do I generate consistent, new ideas to market my pharmacy? What should I be thinking about when designing a campaign with a limited budget? This week we are joined by marketing expert, Sean Copley who helps us tackle these questions. In today's episode Sean shares his experiences working with community pharmacies and other business to design marketing campaigns. He also shares best practices related to social media and key principles to implement a marketing strategy. Show Notes:
Contact Sean Copley at sean@plumbandpixel.com
2020-08-1534 minThrive Subscribe PodcastReplay: Technician Product Verification: Experiences from Iowa (Vol 2-54)Shifting the responsibilities of the Pharmacy Technician to meet the needs of the current pharmacy landscape is critical for continued success. Technician Product Verification is something that has been done in health systems for some time now, but it is a newer concept in community pharmacy.
This Replay is part of a 2 part series.
In this episode, Randy McDonough discusses the advantages of TPV with Anthony Pudlo, PharmD from the Iowa Pharmacy Association. Key learning points from the development and implementation of TPV in Iowa will be discussed as well as how TPV specifically supports practice transformation in the community...
2020-08-1431 minThrive Subscribe PodcastCommunity Pharmacies Called to Action: Promoting COVID-19 Vaccine Trial Registration (Vol 2-53)COVID-19 vaccine(s) are on the horizon of entering the marketplace, but first we need volunteers for Phase 3 COVID-19 vaccine clinical trials. Today we talk with vaccine expert, Dr. Jim Kublin MD, MPH from the COVID-19 Prevention Network based at Fred Hutch. He describes how Operation Warp Speed (OWS) aims to deliver 300 millions doses of a safe and effective vaccine for COVID-19 by January 2021 and how community pharmacies are positioned to help with this unprecedented effort.
2020-08-0831 minThrive Subscribe PodcastReplay: Take the PBM out of it (Vol 2-52)Listen in to learn more about how you can work directly with employers to provide value in their pharmacy benefit, improving both your bottom lines as well as positively impacting their medical spending.
2020-08-0732 minThrive Subscribe PodcastTransforming Community Pharmacy Practice (Vol 2-51)Join in this week to hear from Flip the Pharmacy Coach, Kelci Trahms on how to build a systematic appraoch to offering enhanced services. Building a new enhanced service can be a challenging undertaking and guest Carlie Traylor shares how the NCPA Innovation Center/CPESN Pharmacy Fellowhsip is designed to help as many practices as possible transfrom workflow to offer diversified revenue generating clinical services. Show Notes:
To learn more about the practice transformation programs mentioned on today’s podcast, you may visit these links. https://www.flipthepharmacy.com
https://ncpa.org/fellowship
2020-08-0133 minThrive Subscribe PodcastThe Community Pharmacy Residency (Vol 2-50)Eric Mueller, our PGY1 Community Pharmacy Resident joins Randy and Mike today to discuss the residency program, why he decided to enter a residency, what he expects to gain from it and other details of his upcoming year. During the discussion we also hit on the overall value of residency programs to pharmacies, the residents, and the profession as a whole.
2020-07-3120 minThrive Subscribe PodcastIs there a Payer Opportunity in Your Own Backyard? (Vol 2-49)Chris Antypas, President/COO of Asti’s Pharmacy and Health Director of Pharmacy Solutions, Henderson Brothers, shares how to identify local payer opportunities in your own community. He explains strategies to start the conversation with self-insured payers and how to navigate the complexities of payer program design.
2020-07-2533 minThrive Subscribe PodcastManaging Prescription and Clinical Revenue Streams (Vol 2-48)Most pharmacy revenue is still predominantly linked to sale of prescription pharmaceuticals. It is important to manage and track reimbursement closely to ensure a healthy pharmacy. But as pharmacies transition to more clinical based revenue streams, it is also important to follow these. Randy and Mike talk about how this has changed with time in their pharmacies and what they are doing to prepare for new forms of pharmacy revenue.
2020-07-2318 minThrive Subscribe PodcastCare Planning: A Strategy for the Future of Community Pharmacy (Vol 2-47)Care Planning is an emerging workflow activity that is proving to be critical in longitudinal care delivery in Community Pharmacy. Join in today with our guest Josh Howlin, VP of Clinical Strategy PioneerRx Pharmacy Software, to discuss care planning implementation tips to incorporate in your workflow today and discover the opportunities that meaningful documentation may offer for community pharmacy in the future.
2020-07-1833 minThrive Subscribe PodcastReplay -- Preparing students to Assist with Practice Transformation (Vol 2-46)Thrive Subscribe is on Vacation this week. Randy talks with Dr. Brooke Griffin of Midwestern University College of Pharmacy and discuss some of the exciting programs they have created for students to prepare them for the evolving pharmacy landscape.
For preceptors working with any of the 80 partner schools, there is a related free course with Continuing Education available.
The New Normal: How to Develop and Deliver Remote Experiential Training
1hr0.1 CEU -- https://learn.ceimpact.com/library/group/16/course/2081
2020-07-1730 min
Thrive Subscribe PodcastHow COVID Testing May Position Community Pharmacy For Future Opportunitie (Vol 2-45)Joe & Ashley are joined by Community Pharmacy Owner and CPESN Florida Luminary, Eric Larson to talk through strategies for setting up a COVID testing site. Eric shares his experience of how he and his dedicated staff are conducting over 200 tests daily and why you might want to consider doing the same in your community. Eric shares his hard lessons learned from controlling traffic patterns throughout his pharmacy, positioning his pharmacy as a partner with the local Health Department and the importance of supporting Legislators on a consistent basis.
2020-07-1627 minThrive Subscribe PodcastEmerging trends in Community Based Pharmacy (Vol 2-44)Join us today as Randy and Mike review some items from a list of emerging trends in community pharmacy that was published in late 2018. They discuss them and weigh in on how things have developed since its publication, especially as the world has pivoted during the emerging pandemic.
2020-07-0822 min
Thrive Subscribe PodcastPerspective of a Seasoned Luminary: Persistency, Assembling the Team, and Making An Impact Vol 2-43Join us on this week’s podcast where CPESN Iowa Luminary, Matt Osterhaus shares his best practices on time management, payer strategies and getting staff prepared for enhanced service delivery. Matt shares his goals for developing a revenue generating business model, his experiences negotiating with payers on behalf of the Iowa Network and tips for you to make in impact with your pharmacy business.
2020-07-0333 minThrive Subscribe PodcastReplay—Which Comes First: Community Pharmacy Payment or Services? (Vol 2-42)Community pharmacy change is here. Revenue models have shifted and will continue to shift. Different players are entering the marketplace. What are you doing to stand out and survive? It can be either a very exciting time for your pharmacy practice or a scary time. But you, and you alone, will dictate your approach and your survival. Join us as we speak with Anne Burns, Vice President of Professional Affairs at the American Pharmacists Association to learn first-hand about these trends and what the profession is doing to shape our future as community pharmacy practitioners.
2020-07-0238 min
Thrive Subscribe PodcastThe State of Community Pharmacy Practice (Vol 2-41)Join us this week for a lively discussion with pharmacist, health economist and Executive Director of CPESN USA, Troy Trygstad (ttrygstad@cpesn.com). Troy discusses opportunities and challenges ahead for community pharmacy. This episode follows the release of the CPESN State of the Union as he shares highlights of established payer engagements and emerging trends impacting community pharmacies.
State of the Union is now available: https://vimeo.com/433200407
2020-06-2731 minThrive Subscribe PodcastIntegrative Pharmacy Practice (Vol 2-40)Learn more about what it means to create an integrative pharmacy practice. This week, Suzanne Feeney talks with Pharmacist Lucinda Harms about how nutritional wellness can fit into your community-based practice.
GameChangers CE Podcast: Vitamin D: Repletion doses and the evidence of potential toxicity
https://bit.ly/3fRnEtY
Lucinda Harms Nutritional Wellness
lucindaharms.com
2020-06-2627 min
Thrive Subscribe PodcastReducing Risk and Protecting Your Property(Vol 2-39)Today Ashley and Joe have a conversation with the Assistant VP of Risk Management for Pharmacist Mutual Insurance Group, Paul Samson. Paul shares things we can do to protect our patients, staff, and property to minimize our risk as owners.
2020-06-2033 minThrive Subscribe PodcastWhat's Going on with Quality? (Vol 2-38)Jake Galdo, PharmD, Director, Education and Program Development at Pharmacy Quality Alliance joins us to share what the community-based pharmacy needs to know right now about quality measures. We’ll address how the COVID-19 Pandemic has affected quality measures and what you need to consider related to quality for payer opportunities.
Here’s the links to some additional resources discussed in this podcast:
WSJ: Letting the Docs Dispense (subscription required)
https://on.wsj.com/3d3a1pQ
Citing patient safety value, APhA and NCPA strongly object to Wall Street Journal editorial calling pharmacists “needless middlemen”: https://bit.ly/2NczAtO
Medication Use Qual...
2020-06-1829 min
Thrive Subscribe PodcastCOVID-19 Practice Pearls: Telehealth Services (Vol 2-37)The utilization of telehealth has been an essential pathway to maintain access to patients during the COVID-19 pandemic. In the setting of an ongoing pandemic, there continues to be a need to manage patients with chronic disease(s), counsel patients on prescribed medications and offer preventative health services. In this week’s podcast we are joined by Desiree Gaines, PharmD, a clinical pharmacist from Avant Health Institute of Clinicians and Metrolina Internal Medicine, to share tips for implementing and utilizing telehealth services to optimize patient interaction during COVID-19. In her discussion, she walks us through early considerations to transition to te...
2020-06-1331 minThrive Subscribe PodcastLet's Get Clinical (Vol 2-36)Staying up-to-date clinically in today's fast paced environment can be hard! Listen in for tools you can use to stay current with on new guidelines and current literature. On this episode, we talk with Randy about his process for keeping current clinically. We'll also introduce a new CE podcast that you can subscribe to for weekly clinical updates AND earn CE. Walk away with action items and some free CE after you listen in to this week's episode!
Subscribe to the GameChangers: Clinical Question podcast for weekly, clinical CE on any podcast platform.
For full CE information including how to...
2020-06-1134 minThrive Subscribe PodcastCOVID-19 Practice Pearls: Billing for Services(Vol 2-35)Hosts Ashley Branham and Joe Moose talk with Pharmacist David Pope, the chief innovation officer who leads OmniSYS’s efforts to develop innovative solutions that support the evolving role of pharmacy in healthcare delivery.
This episode discusses billing for services provided in relation to COVID-19 as well as consideration for how this prepares your pharmacy to bill for services both now and post-pandemic. This episode will help you think beyond the pandemic and about shaping up your pharmacy for the future.
MythBusters! Credentialing and Contracting: https://www.omnisys.com/mythbusters-credentialing-and-contracting/
2020-06-0829 minThrive Subscribe PodcastPharmacists need to own Pharmacogenetics (Vol 2-34)As the professional medication experts, pharmacists need to take ownership of and implement Pharmacogenetics. In this episode, Brad Tice shares what you need to know to get started.
2020-06-0530 minThrive Subscribe PodcastCOVID-19 Practice Pearls: NCPA Resources (Vol 2-33)Listen in to learn more about how NCPA helps support community practice through the COVID-19 Pandemic. NCPA is monitoring information and guidance provided by CDC and other government agencies, and advocating on behalf of community pharmacies on the front lines.
ncpa.org/coronavirus-information
2020-05-3029 min
Thrive Subscribe PodcastThe Key to Meaningful Conversations with Your Patients (Vol 2-32)We've all heard the term motivational interviewing, but why do you need this skill? If you don't change your counseling style, you won't get the results you need. Listen in as Nora Stelter, PharmD shares how to have impactful conversations with your patients.
2020-05-2829 minThrive Subscribe PodcastCOVID-19 Practice Pearls: Legal Considerations (Vol 2-31)Attorney Shawn Parker, joins this week's COVID-19 series to share considerations for reopening your pharmacy doors. We'll talk with him about masks, immunizations and what you need to do to follow CDC guidelines.
2020-05-2727 minThrive Subscribe PodcastDirect Contracting (Vol 2-30)On this week's episode, Randy McDonough talks with Tom Balmer from Plumber Supply Company about a partnership where his company accesses pharmacy benefits directly from Towncrest Pharmacy, bypassing the PBM. Randy and Tom talk about what this looks like one year into the relationship.
2020-05-2230 minThrive Subscribe PodcastTake Care of Your Pharmacy Team: De-Stress and comfort tactics (Vol 2-29)Stress and anxiety relief is on the way! Pharmacy owner, Hashim Zaibak PharmD, joins this episode to share examples pharmacies can easily replicate to ensure the entire pharmacy staff is supported during COVID-19. We'll talk about how to minimize stress and anxiety, as well as simple ideas you can implement now to help your employees feel better and supported. You'll walk away with at least 3 turnkey ideas you can easily use to take care of your team's mental health.
2020-05-1623 min
Thrive Subscribe PodcastOpioid Stewardship: A 3 tiered approach to safety (Vol 2-28)Joe Moose from Moose Pharmacy and Attorney Shawn Parker join us this week to discuss best practices for opioid safety. Opioid stewardship should be a critical component of your pharmacy workflow. Learn how to implement a 3-tiered process to dispense Opioid prescriptions.
2020-05-1430 minThrive Subscribe PodcastCOVID-19: Practice Pearls: Marketing your Pharmacy in the time of COVID-19 (Vol 2-27)This week’s episode is all about marketing – how do you make sure your pharmacy stays engaged with your local communities to highlight the services you offer? Listen in for 3 steps you can take to market your pharmacy during the COVID-19 pandemic.
https://www.depietropharmacy.com/about/#meet-tom
https://www.facebook.com/DePietros/
2020-05-1038 min
Thrive Subscribe PodcastIs Specialty Pharmacy Right for Me? (Vol 2-26)How does specialty pharmacy fit into the community setting? Jonathan Ogurchak, PharmD, CSP Founder & CEO of STACK, a compliance management software shares steps for investigating specialty pharmacy options.
2020-05-0735 minThrive Subscribe PodcastCOVID-19: Practice Pearls: Steps to reopen your Pharmacy (Vol 2-26)The Federal stay-at-home order has been lifted, which means something different for each of your pharmacies depending on where you practice. Learn the steps to take to prepare to open your pharmacy doors so you can keep your teams and communities safe.
For more thoughts on reopening your pharmacy, check out the Thriving Pharmacist Blog:
https://bit.ly/35vVAIM
CDC Resources for reopening:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/pharmacies.html#Testing
https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html
2020-05-0226 min
Thrive Subscribe PodcastOvercoming Pain Points in Community Pharmacy (Vol 2-25)Do you struggle to find time and gain knowledge needed to change your pharmacy's payment model? The way you've worked for years isn't working anymore. You know your pharmacy needs to offer services AND consistently engage with payer opportunities. Listen to this podcast so you can convert your frustration with pharmacy payment models to action.
2020-04-3030 minThrive Subscribe PodcastCOVID-19: Practice Pearls: The Financial Pandemic (Vol 2-24)Cash flow has been a common concern for pharmacies due to continued decline of product reimbursement. This is an even bigger issue right with the pandemic. Listen in for action steps you can take right now to maintain your business. Also, if you haven’t yet, get your PPP loan in now (more funds approved 4/23 and need to be processed asap)
Examples of allowable uses of funds (HRSA.gov): https://bit.ly/3bAYopU
2020-04-2533 min
Thrive Subscribe PodcastBetter Together: How Pharmacy Technicians Support Patient Care (Vol 2-23)Pharmacy is about a lot more than drug product and cost. It is about relationships and managing drug therapy. https://bit.ly/3eJmO2D
Often times the Pharmacy Technician role is thought of only to support the dispensing aspect of community pharmacy yet Pharmacy Technicians are critical to optimizing patient care in pharmacies. Learn what this looks like in practice from Pharmacy Technician, Chris Cline-Dahlman, BFA, CPhT.
2020-04-2334 minThrive Subscribe PodcastCOVID-19: Practice Pearls- Testing for COVID-19 (Vol 2-22)Public health officials and political leaders are warning that most states are not conducting a sufficient number of COVID-19 tests to monitor how the virus is spreading and its extent in a way that would allow Americans to safely return to work. On April 8, 2020, the U.S. Department of Health & Human Services issued guidance authorizing licensed pharmacists to order and administer COVID-19 tests, including serology tests, that the FDA has authorized. What does this mean for your Pharmcy? Join us as we talk with Pharmacist Amina Abubakar about next steps you pharmacy can take to be prepare to offer COVID-19...
2020-04-1833 min
Thrive Subscribe PodcastPBMs and Pandemics (Vol 2-21)Pharmacies and pharmacists are critically important to the local communities they serve. As Italy’s death toll from the novel coronavirus climbed, its doctors made a plea to other countries: Manage the pandemic in the community, not in hospitals and emergency rooms.
Randy talks with Catherine Brown, an independent pharmacy owner. They will talk about what they are doing to make sure their pharmacies are prepared to take care of both their patients and their staff in this new and challenging environment.
For more on the critical value of community pharmacy, read Dr. Steven Chen's April 13th article https://bit.ly...
2020-04-1639 minThrive Subscribe PodcastCOVID-19: Practice Pearls - Community Partnerships (Vol 2-20)This week we'll share best practices and examples of how pharmacy teams across the country are working within their communities to provide support. Our guest hosts, Joe Moose and Ashley Branham, address ideas like staff sharing, remote access for pharmacy management systems and even partnership examples with local car dealerships.
We'll also hear from Dr. Todd Rowland - a physician who can share insights as to what pharmacy teams can do to support transitions of care.
2020-04-1134 min
Thrive Subscribe PodcastBe PrEPared: HIV prevention in community pharmacy (Vol 2-19)Department of Heath and Human Services (HHS) has initiated a national program called READY, SET, PrEP. Join us to hear from Pharmacist Dena Dillon as she shares best practices for implementation.
Looking for CE to prepare you for READY, SET, PrEP? CEImpact has CE on this topic specific to community practice: https://bit.ly/2JLQZYG
Check out https://www.getyourprep.com/ for details on the program."
2020-04-0919 minThrive Subscribe PodcastCOVID-19: Practice Pearls - Create an Exposure Plan (Vol 2-18)Roger Paganelli, is a third-generation pharmacist and owns Mt. Carmel Pharmacy with his two brothers in NYC. He is a leader in his state, serving on the board of the Pharmacists Society of NY. Since the COVID-19 crisis began, his pharmacy has been making special accommodations and has been in constant contact with fellow pharmacists. Today, Roger will share with us his experiences with COVID-19 and how he is keeping his team and his patients safe.
Here is the NY Dept. of Health protocol Roger references https://on.ny.gov/2UUFsva
2020-04-0436 min
Thrive Subscribe PodcastAfter COVID: Creating the "New Normal" for Community Pharmacy (Vol 2-17)Community pharmacies are a valuable resource to both the communities they serve as well as the overall health care system and need to be included in the payment system for non-dispensing services. In this episode, APhA President and Loma Linda School of Pharmacy Dean Michael Hogue shares how community practice can be reshaped after the pandemic.
2020-04-0232 minThrive Subscribe PodcastCOVID-19: Practice Pearls (Vol 2-16)Listen in each Saturday as our guest hosts, Ashley Branham and Joe Moose, share COVID-19 best practices from pharmacies around the country.
Rebecca Snead, CEO of the National Alliance of State Pharmacy Associations, joins this episode talk about the work being done at the state and national levels to support pharmacy practice changes.
2020-03-2836 min
Thrive Subscribe PodcastCOVID-19: Treatment Guidelines, Testing and PPE (Vol 2-15)This week we have Geoff Wall, PharmD, FCCP, BCPS with us to discuss the evidence surrounding possible COVID-19 treatment options, including the use of chloroquine compounds, azithromycin and IL-6 receptor antagonists.
We've also partnered with CEImpact to bring you CE for this week's episode. Claim credit here(learn.ceimpact.com). Thanks to student pharmacist Kaitlin Brueggen for joining us and supporting the literature review.
CPE Details: https://bit.ly/33Mvct7
2020-03-2629 minThrive Subscribe PodcastCOVID-19: Practice Pearls - Protecting your Workforce (Vol 2-14)You need to know how to operate your community pharmacy during the COVID-19 Pandemic. Many of us have our doors locked while we serve our patients. Need to know how to deal with signature logs during social distancing? Want to hear more about how to split your team up to ensure they stay safe? How does putting medication in the trunk of a car protect you team?
Listen in as our guest hosts, Ashley Branham and Joe Moose, share practical ways to change your workflow to protect your staff. We'll share best practices from pharmacies around the country. You can...
2020-03-2039 min
Thrive Subscribe PodcastCOVID-19 Special Edition(Vol 2-13)It seems like just a few days ago life was normal. Now, the pandemic is changing how pharmacies take care of their patients almost hourly. This is the first of our special edition podcasts, where over the next few weeks we will try to assimilate important information and ideas that can help your practice better and prepare to function during this crisis.
2020-03-1944 min
Thrive Subscribe PodcastPharmacy Advocacy Matters (Vol 2-12)Ever wonder how advocacy agendas help advance pharmacy practice? Now more than ever it is CRITICAL that Pharmacists and Pharmacy Technicians advocate to TAKE BACK OUR PROFESSION! Listen in as Kate Gainer, PharmD shares practical ways you can join in and advocate on behalf of pharmacy. This podcast will ensure you are prepared to engage in professional advocacy.
2020-03-1225 min
Thrive Subscribe PodcastTechnicians Leading Practice Transformation: One Pharmacy's story (Vol 2-11)We know Pharmacy Technicians are crucial to practice transformation. Beyond workflow changes, learn more about how a rural Tennessee pharmacy team hired a Pharmacy Technician, Amber Suthers CPhT, MSAH, to lead clinical services. The Pharmacy positions Pharmacy Technicians to lead patient care services in a community without any other health care providers. This pharmacy's story of practice transformation will leave you inspired.
2020-03-0533 min
Thrive Subscribe PodcastCreating new revenue (Vol 2-10)Listen in today as Randy talks with John Gregg who discusses some successfully implemented innovative practrice models that are creating new integrations and new revenue models.
2020-02-2029 minThrive Subscribe PodcastPharmacy and Chronic Care Management (Vol 2-9)Today, Randy talks with Dr. Lee Kral, PharmD, an Adjunct Assistant Professor of Anesthesia in Chronic Pain Medicine at the University of Iowa Hospitals and Clinics. They discuss chronic pain management in the shadow of the opioid crisis.
2020-02-1036 minThrive Subscribe PodcastPharmacy in Crisis? (Vol 2-8)Yesterday, the New York Times published an article entitled "How Chaos at Chain Pharmacies is Putting Patients at Risk." The article recounts how current economic and corporate structures are negatively impacting how pharmacies practice, which in turn can lead to serious, and sometimes deadly consequences. In today's Special Edition podcast, we talk with Cheri Schmit, Director of Clinical Pharmacy for GRX owned Medicap Pharmacies in Iowa, about what pharmacy is doing to remake itself.
2020-02-0133 minThrive Subscribe PodcastA Message of Hope part 2 (Vol 2-6)Randy talks with his former student, co-owner, and director of clinical services, Kelly Kent. They discuss opportunities in pharmacy and express hope for the future of community pharmacy practice.
2020-01-3027 minThrive Subscribe PodcastCare Coordination (Vol 2-7)Today Trista Pfeiffenberger, the Director of Operations and Quality for CPESN USA talks with Randy McDonough of Towncrest Pharmacy and David Figg of Rice's Pharmacy. The topic is the coordination of care in today's pharmacy. This podcast supports the Flip The Pharmacy (PtP) program.
2020-01-3033 minThrive Subscribe PodcastA Message of Hope (Vol 2-5)Randy talks with his former student, co-owner, and director of clinical services, Kelly Kent. They discuss opportunities in pharmacy and express hope for the future of community pharmacy practice.
2020-01-2325 minThrive Subscribe PodcastFunctional Medicine: What you Need to Know Now (Vol 2-4)You should be thinking about integrating new services into your community pharmacy practice. In this episode we talk with pharmacist Melody L. Hartzler, PharmD, BCACP, BC-ADM who is applying functional medicine concepts with her patients. We'll address what you need to do right now to get started with functional medicine at your pharmacy.
2020-01-1738 minThrive Subscribe PodcastInnovation in Community Pharmacy! (Vol 2-3)Learn more about innovative practice ideas focusing on advancing community pharmacy practice. This week we talk with Anne Marie Kondic, PharmD. Anne Marie is the Executive Director at the Community Pharmacy Foundation (CPF). CPF works to provide grant funding for projects directly associated with community pharmacy practice and the advancement of patient care services by pharmacists.
2020-01-1133 minThrive Subscribe PodcastOptimizing the Use of Technology in Community Pharmacy Practice (Vol 2-1)Your workflow must be anchored by patient care processes yet still support dispensing tasks. Technology can assist your pharmacy in creating necessary process efficiencies and supporting eCare planning. How do you implement, utilize and optimize technology within your community pharmacy practice to improve efficiencies? Listen in to Flip the Pharmacy experts as they discuss how this works in practice.
2020-01-0152 minThrive Subscribe PodcastTake the PBM out of it (Vol 1-13)Listen in to learn more about how you can work directly with employers to provide value in their pharmacy benefit, improving both your bottom lines as well as positively impacting their medical spending.
2019-12-2633 minThrive Subscribe PodcastWhat's your Why? (Vol 1-12)In this episode, we talk with community pharmacist Josh Borer. Josh shares where he sees community practice in 5 years and why taking the time to have a vision will get you there!
2019-12-2029 minThrive Subscribe PodcastPreparing Students to Assist with Practice Transformation(Vol 1-11)Join us as we talk with Dr. Brooke Griffin of Midwestern University College of Pharmacy as she discusses some of the exciting programs they have created for students to prepare them for the evolving pharmacy landscape.
2019-12-1332 min
Thrive Subscribe PodcastThe key to meaningful conversations with your patients (Vol 1-10)Guest: Nora Stelter, PharmD, is the Associate Professor, Pharmacy Practice — Drake University College of Pharmacy and Health Sciences
Just a few small changes to your counseling methods can have a big impact on your patients. Listen in to this practice transformation discussion to learn more about the key to meaningful conversations with patients. Dr. Stelter, Associate Professor of Pharmacy Practice at Drake, shares why it is critical that Pharmacists help patients find their own motivation to make change happen.
2019-12-0528 minThrive Subscribe PodcastProgressive Staffing Models to Support Patient Care in Community Pharmacy Practice (Vol 1-9)Pharmacist Owner Deborah Bowers, Clinical Services Manager Amber Suthers and Pharmacist Owner Randy McDonough guide pharmacy practice transformation by sharing what they are doing to support patient care services through changes in staffing roles and how they are overcoming challenges. All three Pharmacies have progressive community pharmacy practices that have optimized the use of their non-pharmacist support staff.
2019-11-2832 minThrive Subscribe PodcastWhat's outside your silo? (Vol 1-8)This week, we talk with pharmacy owner Cory Garvin of Wester Drug in Iowa. Cory and his wife have been pharmacy owners since 2009. Cory knows everything that goes on in his pharmacy: inventory, sales, the P&L, payroll, the balance sheet. If it happens inside his pharmacy - he knows it. Hear Cory's perspective about why it is critical to stay connected to what is happening outside his silo.
2019-11-2128 minThrive Subscribe PodcastChanging Lanes: Pharmacists prescribing hormonal contraception (Vol 1-7)We all know the difference a pharmacist can make - but how do we create practice regulations to make that happen? Listen in to learn how Oregon has taken a public health issue and leveraged pharmacists to provide the solution. Advocacy allowed practice regulations to be put in place that supported pharmacist-provided services. This work has, in turn, has created a groundbreaking practice opportunity for pharmacists to prescribe hormonal birth control in the state of Oregon. On this episode, we talk with Paige Clark at Oregon State University's College of Pharmacy. Tune in to learn more!
2019-11-1435 minThrive Subscribe PodcastChaos Creates Opportunity (Vol 1-6)Pharmacy quality measures provide pharmacists with specific metrics that can help their patients achieve therapeutic outcomes with safe and effective medications. What impact have community pharmacists had on these quality metrics since they first became available?
2019-11-0730 minThrive Subscribe PodcastForecasting the Future (Vol 1-5)Considering that we're experiencing so much negative press about the future of pharmacy - including reductions in jobs, decline in pay and oversupply of pharmacists - how can we have a positive outlook?
Bill Doucette , PhD, FAPhA, RPh, Division Head and Professor, Department of Pharmacy Practice and Science at the University of Iowa shares his forecast for the future and the role of colleges of pharmacies to help transformation of community-based practice.
2019-10-3137 minThrive Subscribe PodcastWrite your New Story! (Vol 1-4)What will your story look like? How can you become the best version of your pharmacy practice? Focus on the services - not just the product! Moose Pharmacy's Clinical Pharmacist, Cody Clifton shares his perspective on the bright future for community pharmacy.
2019-10-2433 minThrive Subscribe PodcastWhich Comes First: Community Pharmacy Payment or Services? (Vol 1-3)Community pharmacy change is here. Revenue models have shifted and will continue to shift. Different players are entering the marketplace. What are you doing to stand out and survive? It can be either a very exciting time for your pharmacy practice or a scary time. But you, and you alone, will dictate your approach and your survival. Join us as we speak with Anne Burns, Vice President of Professional Affairs at the American Pharmacists Association to learn first-hand about these trends and what the profession is doing to shape our future as community pharmacy practitioners.
2019-10-1738 min
Thrive Subscribe PodcastCommunity Pharmacy is a Golden Opportunity (Vol 1-2)Listen in to hear from Pharmacist Sandie Kueker on what she’s doing to thrive in today’s community pharmacy environment! Sandie shares her experiences around providing revenue-generating services to grow her pharmacy business. Learn more about the pharmacy’s adherence packaging program offered in collaboration with local providers to create a formalized patient care process. How does this happen? Sandie shares her experience with creating more time for patient care by pharmacists through advancing the technician role.
2019-10-0430 min
Thrive Subscribe PodcastTechnician Product Verification: Experiences from Iowa (Vol 1-1)Shifting the responsibilities of the Pharmacy Technician to meet the needs of the current pharmacy landscape is critical for continued success. Technician Product Verification is something that has been done in health systems for some time now, but it is a newer concept in community pharmacy. Join ThriveSubscribe host, Randy McDonough, as he discusses the advantages of Technician Product Verification with Anthony Pudlo, PharmD and VP of Professional Affairs at Iowa Pharmacy Association. Key learning points from the development and implementation of TPV in Iowa will be discussed as well as how TPV specifically supports practice transformation in the community...
2019-10-0229 min