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Net PositiveNet PositiveBuilding trust and reducing the onboarding friction with Tamim NoorzadToday’s episode is with Tamim Noorzad is a product person through and through, with an awesome career to date. He started out as a mechatronics engineer of all things, was one of the first product people at Airtasker, the director of partnerships at Brighte, the head of product at Trabr and now he is the head of product at Pocketbook, Australia’s most loved personal finance management app.Today we learn about how to build trust with your customers and double the conversion rate within the onboarding process, where psychology plays a part in the user experience and the...2021-02-2426 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Gareth Evans of Blue Chip Maintenance and Construction - Episode 4 - A Building Conversation.wavIn this our fourth episode of A Building Conversation, Tony Huxley chats with Gareth Evans of Blue Chip Maintenance and Construction. We talk about legislation and building and how the new regulatory environment impacts builders and housing consumers. We discuss climbing costs. We explore client partnerships and now it's all about building trust, faith and confidence, building relationships and how communication is at the heart of bringing every customer partnership to life and how technology can help to achieve that.2020-12-1010 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Gareth Evans of Blue Chip Maintenance and Construction - Episode 3 - A Building ConversationIn this third short episode of A Building Conversation, Tony Huxley of Trabr Limited chats with Gareth Evans of Blue Chip Maintenance and Construction. We talk about the home builder grant and what everyone thought was meant to be a pandemic stimulus. We talk about pandemic controls and how that's changed the building sector, the challenges of managing Covid19 protocols and more.2020-12-0100 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Gareth Evans of Blue Chip Maintenance and Construction - Episode 2 - A Building ConversationIn this second short episode of A Building Conversation, Tony Huxley chats with Gareth Evans of Blue Chip Maintenance and Constructions. We discuss everything from growth to pandemics, to 2020 and 2021, the Federal Government's apprenticeship subsidies, the home builder grant, supply chains, industry and consumer mood and sentiment, funnel and pipeline building has been driven by lead generation sites like Hipages and Oneflare. The Blue Chip lead flow is growing and their pipeline for 2021 is definitely positioned them well for the year ahead. As a small but fast growing home renovation builder, their main focus is ensuring that their clients...2020-11-2900 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Gareth Evans of Blue Chip Maintenance and Construction - Episode 1 - A Building ConversationIn this first short episode of A Building Conversation, Tony Huxley chats with Gareth Evans form Blue Chip Maintenance and Constructions. A young and small but fast growing building business specialising in home renovation. They enjoy a lot of client interaction and do a bit of everything but their focus is on the renovation and extensions space. They have a passion for the detail that is renovation building. The intricacies and the juxtaposition of taking classic period homes and seamlessly blending them in with contemporary extensions. Surprising and delighting clients, that's what motivates Gareth Evans and the Blue Chip...2020-11-2900 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Dave Henson of Renxtend - Episode 6 - A Building ConversationTony Huxley of Trabr interviews Dave Henson of Renxtend a builder in #Heathcote, a #shire suburb of #Sydney. In our final short episode we discuss #brand, #customercommunications , creating content, the importance of leveraging #socialchannels and how a builder builds #customerexperience in 2020, not to forget that we're all hoping for one crucially important thing to round out the year we'd all rather forget, being a #vaccines that works! Best wishes for a safe, healthy and happy holiday season and a #happynewyear to you all!2020-11-2200 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Dave Henson of Renxtend - Episode 5 - A Building ConversationTony Huxley of Trabr interviews Dave Henson of Renxtend a #builder in #Heathcote, a #shire suburb of #Sydney. In our 5th short episode we discuss what consumers look for in 2020, #customerexperience, #digitaltransformations in building, #painpoints for #builders, building contracts, teams and more. Dave tells us that for him working with customers is all about listening, and frank and honest communication. Using management software gives clients project visibility. Renxtend clients know what's going on, are involved - it's their home, they have to be. The world has changed, everyone's working and seldom is a partner at home, so we're all...2020-11-1900 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Dave Henson of Renxtend - Episode 4 - A Building ConversationTony Huxley of Trabr interviews Dave Henson of Renxtend in #Heathcote, a #shire suburb of #Sydney. In our 4th short episode we discuss partnering with clients, changing customer expectations and exceeding them. In Dave's views, #partnerships with clients are all about being open and honest and communicating properly. Its also important to build a great trade team too, having everyone involved aware and on the same page. At Renxtend what underscores their success is the power of word of mouth that successful client partnerships and project delivery produce. So much of their role as builders is about educating their...2020-11-1800 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Dave Henson of Renxtend - Episode 2 - A Building ConversationTony Huxley of Trabr interviews Dave Henson of Renxtend in #Heathcote a #shire suburb of #Sydney, in this intriguing 2nd episode we learn how "the look on a customer's face, the thrill of the transformation that building brings to people's lives, is the reward as a builder." And how, in 2020, the consumer's expectations have changed but that, ultimately, it's all about trust. #covid19australia impact has been modest other than supply chain issues and being open with your team, project partners and clients, overcomes the challenges of a once in 100 year pandemic. We discuss the building regulatory environment and...2020-11-1400 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Dave Henson of Renxtend - Episode 1 - A Building ConversationTony Huxley of Trabr interviews Dave Henson of Renxtend. Located in #Heathcote a southern #shiresuburb of #Sydney, in this first episode we learn how, established for 10 years and with a track record in home renovation and despite all the pandemic challenges, quality building businesses are enjoying tremendous growth by responding to customer needs. Renxtend in their design, build and construct space for new custom built homes, along with high end renovations and swimming pools. Dave discusses the roadblocks and challenges with building in 2020 and how life is evolved for them and their customers and that, despite how tumultuous and...2020-11-1100 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 6 - A Building ConversationIn this final brief episode of "A Building Conversation" with Brett Blandin de Chalin of BDC Building, Tony Huxley of Trabr asks about where to from here for the home building sector? Brett, a suburban home renovation building specialist and former MBA Young Builder of The Year award winner, talks about how he believes that once Covid19 controls have abated immigration in Australia will experience explosive growth and that will change building in this country like never before, even materials in building will evolve more. Legislation, licensing, certifying and regulation will become even harder. The roadblocks in building approvals...2020-11-0100 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 5 - A Building ConversationIn this the 5th episode of A Building Conversation, Tony Huxley of Trabr chats with Brett Blandin de Chalin of BDC Builders in Sydney, former MBA Young Builder of the Year, and we plainly come to understand that it's all about communication, to manage client expectations. We see first hand how technology helps respond to customer needs. How builders today are on a smartphone 90% of the time and that if they're not on the tools, they're not making money. We learn how contemporary builders are using apps constantly, all day every day, to manage and do everything in terms...2020-10-3000 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 4 - A Building ConversationIn this episode of A Building Conversation, Tony Huxley of Trabr explores customer relationships in building in 2020 with Brett Blandin de Chalin of BDC Building in Sydney. Our 4th episode with Brett, suburban home renovation building specialist and former MBA Young Builder of The Year award winner, we explore partnerships with clients and how it's all about respect in the relationship. We talk about customer pain points, and how honesty and frankness underscores not just success in relationships but success in building outcomes. Perhaps the single biggest challenge, managing expectations and how overcoming communication bottlenecks is where expectations can...2020-10-2500 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 3 - A Building ConversationBuilding often (too often) gets a bum rap. In this episode of A Building Conversation, Tony Huxley of Trabr explores the building landscape in 2020 with Brett Blandin de Chalin of BDC Building in Sydney. A suburban home renovation building specialist and former MBA Young Builder of The Year award winner, this offers some incredibly interesting perspectives on the home builder grant (and what it is or isn't achieving), on the building industry in the media and how the pressures of speed, quality and cost aren't always happy bedfellows, how builder licensing seems to be more about the promise and...2020-10-2100 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 2 - A Building ConversationImagine you're a small builder, working in a big city renovating homes, and then coronavirus hits. Here, Tony Huxley, the Founder and CEO of Trabr, chats with Brett Blandin de Chalin of BDC Building Services. Brett, the 2013 MBA Young Builder of The Year and one of Sydney's small but highly respected renovation builders, talks about how he, his company, his clients and the industry has stepped up pragmatically, but vigilantly, to tackle Covid19 head on, and then some! Really interesting stuff. It's great chatting with real builders. It's also something that I take great pleasure in doing one-on-one...2020-10-2000 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Brett Blandin de Chalin of BDC Building - Episode 1 - A Building ConversationIn this deeply interesting podcast series, Tony Huxley, Founder and CEO of Trabr, chats with Brett Blandin de Chalin of BDC Building Services. The 2013 MBA Young Builder of The Year, skips forward to talk about life, business and building in 2020. We get to understand the life and the journey that is building today for a small (but successful) builder, about the home renovation space for a smaller builder in the modern day building ecosystem and see that that means projects ranging from $300k through to anything up to $2million, and more. We hear about how needs have evolved and...2020-10-1200 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 7 Series 4 - A Building ConversationTony Huxley, Founder and CEO of Trabr Limited, interviews Ian Morrice, former head of Metcash in Australia, the former head of NZ's major retailer The Warehouse Group and European home improvement behemoth, B&Q. In this the final short episode of A Building Conversation with Ian, we talk about 2020 and the way forward. From Covid19 to how home improvement retailers globally all enjoyed a resurgence in 2020 as lockdowns saw consumers become engaged in home improvement and DIY more than ever before. And of despite the rampant and largely negative media speculation about housing, we can't forger that migration...2020-10-1000 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 6 Series 4 - A Building ConversationTony Huxley, Founder and CEO of Trabr Limited, interviews Ian Morrice, former head of Metcash in Australia and European home improvement behemoth, B&Q. In this sixth short episode of A Building Conversation with Ian, we learn about how a weekend-warrior (corporate exec by day) also became a property developer. We discover how all the interdependencies of building are firstly about the power of relationships. We hear how Ian came to understand that builders love building and that reputations and pride depend on outcomes arrived at together. We learn about the supply chain headache and of how awareness...2020-10-0300 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 5 Series 4 - A Building ConversationIan Morrice, former CEO of Metcash and former MD of B&Q, Europe's largest home improvement brand, talks with Tony Huxley, CEO and Founder of Trabr, in this the fifth episode of their A Building Conversation. This is different, this is all about Ian's deep first hand experience in development and project management. We hear how he developed a property in Sydney, bought old dump, replaced it, developed it from scratch, so this is very recent hands on experience and with that comes very rich and real awareness of all the pain points that exist in the built...2020-09-2913 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 4 Series 4 - A Building ConversationTony Huxley, Founder and CEO of Trabr Limited, interviews Ian Morrice, former head of Metcash in Australia and European home improvement behemoth, B&Q. In this fourth short episode of A Building Conversation with Ian, we learn about how a globally respected corporate executive learnt equally from his early experiences as a DIYer with his Dad and later partnering with his designer wife, Linda, to take on and conquer everything from extensions, renovations, new builds, JVs and developments. The weekend warriors that they were ended up building and renovating on opposite sides of the globe over several decades...2020-09-2706 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 3 Series 4 - A Building ConversationTony Huxley, Founder and CEO of Trabr :Limited, interviews Ian Morrice, former head of Metcash in Australia and European home improvement behemoth, B&Q. In this third short episode of A Building Conversation, we discuss building materials and DIY and the whole supply chain challenge, relationships and what's challenging this massive space, here in Australia and globally. We talk stimulus, immigration and it's impact on our economy and the building sector, we talk new building and renovation starts and the ever increasing popularity of home improvement and of how sector fundamentals are strong, and getting stronger still, and...2020-09-2408 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 2 Series 4 - A Building ConversationWelcome to the second of seven short episodes with globally respected business leader, Ian Morrice. In this the latest interview episode with Tony Huxley, from Trabr's A Building Conversation, the former MD of Europe's home improvement behemoth B&Q, former head of NZ retail powerhouse The Warehouse Group and more recently CEO of Metcash here in Australia (owner of brands like Mitre10 and Home Timber & Hardware), we hear of how building materials and DIY retailers globally have been stepping up and changing to meet the evolving needs and expectations of consumers and their ever growing trade clientele...2020-09-2107 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Ian Morrice - Episode 1 Series 4 - A Building ConversationListen in on a fascinating discussion (first short episode in a series of seven) with globally respected business leader, Ian Morrice, in the latest episode from Trabr's, A Building Conversation. Former MD of Europe's home improvement behemoth bandq, former head of NZ retail powerhouse The Warehouse Group and more recently CEO of Metcash here in Australia (owner of brands like Mitre10 and Home Timber & Hardware). We learn about Ian's global experience, his deep involvement in property, renovating, building, home improvement and building materials retailing and in this first episode we hear about how digital transformation was a thing...2020-09-1707 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner - Episode 6 Series 3 - A Building ConversationLook, seriously, if you're a builder, any builder, a home builder, if you're in the building industry, this is must listen stuff. In our final short episode in A Building Conversation, chatting with, leading building industry advisor and financial management service provider, Don Doolan. Don, The Not So Silent Business Partner, tells us about why everything boils down to systems. Systems which leverage simple accessible technology to ensure that clients are always aware, satisfied, happy and content. It's all about, IT'S ONLY ABOUT, the customer experience and managing expectations and ultimately ALL of that boils down to communication and...2020-09-0905 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner - Episode 5 Series 3 - A Building ConversationThe fifth short but thoroughly interesting episode of Trabr's A Building Conversation, chatting with a trusted advisor of the building industry and financial management service provider, Don Doolan. Don, The-Not-So-Silent-Business-Partner, talks about how easily builders can focus on their core business by working with trusted business partners and how accepting your skills and expertise, and listening to those with others is one of the best ways to enable yourself and your business. We also hear about how growth for growth's sake isn't everyone's objective, and how that if respected can be an engine for so many more outcomes too...2020-09-0708 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner - Episode 4 Series 3 - A Building ConversationThe fourth brief but really interesting episode in Trabr's A Building Conversation, chatting with leading building industry advisor and financial management service provider, Don Doolan. Don, The-Not-So-Silent-Business-Partner, tells us from his own experience, and from his client's too, of how taking a paperless approach can change everything in a business. For example, a 75+% increase in productivity over 8 years is nothing to be sneezed at! Talk about achieving #efficiency in business, this guy is on fire! #Mindset is one thing, and all important, no doubt, but simply embracing #enablement can so clearly be #transformative, so why would you do otherwise...2020-09-0407 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner - Episode 3 Series 3 - A Building ConversationOur third short episode in Trabr's A Building Conversation, chatting with leading building industry advisor and financial management service provider, Don Doolan. Don, @The-Not-So-Silent-Business-Partner, tells us about how #Covid19 is (or isn't) changing #builders businesses for the better, of how the three Ss will future-proof any builder's business (#systems, #systems, #systems) and how #technology is the key to realising that, and about how the absolutely fundamental imperative of knowing your numbers is the sure-fire way to guarantee a better night's sleep for every builder - for real! Short, sharp and interesting, love it.2020-09-0207 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner - Episode 2 Series 3 - A Building ConversationToday in A Building Conversation, brought to you by Trabr Limited, the second short episode of our incredibly insightful conversation with a trusted adviser to the building sector, Don Doolan. Today, Don, The Not So Silent Business Partner, talks about franchising (why it works, and when it doesn't) and about how it's all down to creating, relying on and using systems to your advantage to run and grow your business and of how systemising business has been such a solution for all of his builder clients. We discuss outsourcing and relying on your support network, for good reason. We...2020-08-3107 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Don Doolan, The Not So Silent Business Partner, - Ep 1 of Series 3 of A Building ConversationIn this the third series of A Building Conversation, the first of six short but incredibly insightful episodes of my conversation with a leading light and a trusted adviser to the building sector, Don Doolan. Don, The Not So Silent Business Partner, tells us about how bookkeeping became a gateway to so much more than just that important role alone, but which lead to growing deep and trusted relationships which impact builders lives, their bottom lines, their businesses and their prospects for growth in the future. We explore the mindset that matters most, being how to achieve #customersuccess #customersatisfaction...2020-08-2807 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 9 - A Building ConversationEnjoy the final short but insightful episode from our chat with Tony Rouady of Network Building Supplies where we get his take on what's next for #buildingsupplies. We hear Tony's perspective on what the future holds for the #buildingmaterials industry and #building, what's likely to change, what's next and how those organisations and operators which are #embracingchange in the sector are the ones staking a claim not just for themselves but for their clients too for the future. Thanks Tony, it's been interesting, always entertaining and informative, all the best!2020-08-2506 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 8 - A Building ConversationToday is the penultimate in our fascinating short episodes talking with Tony Rouady of Network Building Supplies and we take a glimpse of building materials 2020 and into the future, we explore where the sector's heading and how customer relationships in the sector have evolved in recent times. We learn about #builders and contractor expectations and how they've changed and of how NSW Government changes are forcing an industry to rethink almost everything. And, despite how digitally enabled a business might be, simply opening early can be a game changer.2020-08-2407 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 7 - A Building ConversationSome fascinating insights into how technology has enabled one of the fastest growing building materials suppliers in Sydney. Chatting with Tony Rouady of Network Building Supplies we hear how they've encouraged clients to use digital tools to order materials and track those orders and to communicate with their office, and how they're seeing that impact #customerretention, #customersatisfaction and #revenuestreams too. #Technology is #change and making change can be confronting but the value is impossible to understate, because done well it means that everything just keeps getting better and better.2020-08-2109 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 6 - A Building Conversation#Customerexperience means a lot of different things to different people, but ultimately it's all about #buildingrelationships and in the #buildingindustry that challenge has been made all the more complex by the industry (and society effectivelly) expecting a digital response from an analogue business. In today's episode from a wonderful conversation with Tony Rouady of Network Building Supplies we talk about customer experience. We look at how #CX manifests in the world of #buildingmaterials and how the #customerexpectations of #builders are changing too. Learn about how #customersuccess and how growing a #successfulbusiness comes from doing all the little things well...2020-08-1909 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 5 - A Building ConversationIn today's episode from our conversation with Tony Rouady of Network Building Supplies we dive deeper into the world of one of the largest building materials supply categories, building cladding. As the Australian distributor for Mitsubishi ALPOLIC™ Australia™, Tony shares some amazing insights about cladding and why, for so many reasons, builders are seemingly still being forced to use the wrong products, for the wrong reasons. But thankfully solutions exist. #homebuilding #commericalconstruction #infrastructureprojects #cladding #buildingindustry #buildingandconstruction #constructioninnovation #buildingconstruction #construction #buildingcladding Network Architectural Prodema Australia #constructionmaterialstesting  2020-08-1609 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 4 - A Building ConversationIn today's episode from our conversation with Tony Rouady of Network Building Supplies we discuss a building materials conundrum and an issue which has become the subject of class action lawsuits across the globe, composite building cladding. Being at the coal face with #buildingmaterials Tony has witnessed first hand the flood of product that resulted in so much damage to a massive product sector. As the Australian distributor for Mitsubishi ALPOLIC™ Australia Tony shares some confronting insights from the past years but we also learn of the exciting opportunities for what is a revolutionary architectural building solution and a ga...2020-08-1407 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 3 - A Building ConversationDelighted to share the next Trabr interview episode and today we get some great insights and understanding of the building materials supply world in 2020 through the lens of one of Australia's fastest growing operators, Network Building Supplies. Hear from Tony Rouady, someone who understands customer experience more than most, about how SME trades and sub-contractors are finding the world and all of its challenges today from someone who has been championing the needs and interests of SMEs for well over a decade.2020-08-1208 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady Network Building Supplies - Episode 2 - A Building ConversationFrom the Trabr podcast and vodcast series, "A Building Conversation", our second episode from a really interesting discussion with Tony Rouady, GM of leading building materials supply company, Network Building Supplies. We dive deep into the building world today to explore the challenges of compliance, dealing with new legislation and the hot potato of building cladding; what passes muster, and what doesn't.2020-08-1008 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Tony Rouady of Network Building Supplies - Episode 1 - A Building ConversationThe first short episode of my interview with Tony Rouady of leading building materials supply company, Network Building Supplies. We explore how the world has changed for the building material supplies sector, how they're now responding to the challenges of a different world today and how growth can happen when you least expect it.2020-08-0707 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Final Episode - A Building ConversationIn the final episode of my interview with Rob Moerman, CEO of Cape Cod Australia and the NSW President of the HIA, we dust off the crystal ball and look at where home building, building generally, and technology are heading, how they're evolving (or not) and, most importantly, where customers expectations are heading too. What's required of builders in these times and how they need to equip themselves to stand out from the pack. Not so much a crystal ball but more all about Rob's experience and views based on his 30+ years of industry leadership and innovation. Thanks Rob!2020-08-0408 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Part 6 - A Building ConversationRob Moerman, CEO of Cape Cod Australia and NSW President of the HIA, and I discuss and explore the challenges confronting every home builder, every builder, today and how technology can help them to respond to challenges like communication, visibility and awareness, let alone compliance and meeting the burden of the new building legislation that puts an even greater obligation on builders.2020-08-0407 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Part 5 - A Building ConversationI continue a building conversation with Rob Moerman, CEO of Cape Cod Australia and NSW President of the HIA. Fascinating insights into how customer expectations have evolved, and how customer experience needs to in home building (in construction generally) and we get some insights into how technology is (or isn't) impacting the every day builder and renovator in 2020.2020-08-0211 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Part 4 - A Building ConversationExploring relationships in business and building with the head of Cape Cod Australia and NSW President of the HIA, Rob Moerman. We discuss the nature of client relationships and partnerships in building; how customer experience is what underscores every outcome. 2020-07-3010 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Part 3 - A Building ConversationWe dig deeper with the head of Cape Cod Australia and NSW President of the HIA, Rob Moerman. Great insights for home builders and renovators, and loads of wisdoms for builders managing teams and all of the challenges that 2020 has thrown our way.2020-07-2807 minA Building ConversationA Building ConversationTrabr Podcast - Tony Huxley Interviews Rob Moerman Part 2 - A Building ConversationThe CEO of Cape Cod Australia and NSW President of the HIA, Rob Moerman, chats with Tony Huxley, Founder of Trabr, about building, technology, the challenges of 2020, the Home Builder Grant and construction stimulus measures.2020-07-2407 minA Building ConversationA Building ConversationTony Huxley interviews Rob Moerman, Ep 1The Founder of Trabr interviews the CEO of Cape Cod Australia, one of the country's largest home renovation building companies, and who is also the NSW President of the HIA, about building in 2020, the renovating landscape, clients, communication, technology and a whole lot more.2020-07-2208 min