Shows
AHWAM PodcastHow Arid Land Farming Can Transform Africa’s Food Security | Leadership & Agribusiness InsightsAfrica’s food security challenge is deeply linked to climate change, drought, and underutilized arid lands, yet these challenges also represent one of the continent’s greatest opportunities. In this episode of An Hour With A Manager, we speak with Patrick Njiru, Founder of Green Gold (Kenya), a company transforming semi-arid and arid lands into productive, profitable farms.This conversation unpacks real-world leadership, strategy, and innovation in African agriculture, including:- Transforming arid and semi-arid land into productive farms - Leadership and resilience in harsh farming environments ...
2026-01-1336 min
AHWAM PodcastAfrica’s Creative Industry & the $45 Billion Opportunity | Leadership & Fashion Business InsightsThe global creative industry is valued at over $45 billion, yet Africa accounts for just 1.5% of that market, revealing a massive untapped opportunity. In this episode of An Hour With A Manager, we spotlight a Nigerian female entrepreneur in the fashion and textile industry, exploring what it truly takes to build, sustain, and scale a creative business in Africa.This episode covers: - Leadership in the creative and fashion industry - Building a fashion business from the ground up - Funding and financing challenges in Africa
2026-01-1328 min
AHWAM PodcastLeadership Expert: Employers Should Apply Fairness in Their Payment Structure - Adetunji A. OludareWatch the full conversation on YouTubeFollow us on all our social media channels:LinkedInFacebookTwitter (X) Hosted on Acast. See acast.com/privacy for more information.
2025-08-0354 min
AHWAM PodcastTop Fintech Exec: Leaders Should Take Responsibility And Build Their People- Dr Babatunde O. ObrimahWatch the full conversation on YouTubeFollow us on all our social media channels:LinkedInFacebookTwitter (X) Hosted on Acast. See acast.com/privacy for more information.
2025-08-0350 min
AHWAM PodcastTop Medical Expert: To Restore Our Natural Longevity We Need To Go Back To Nature-Dr Patrick IjewereListen to Top Medical Expert as he shares in-depth conversation on;Many parents will bury their childrenHow to build a healthy organizationWhy should we go back to Mother NatureWatch the full conversation on YouTubeFollow us on all our social media channels:LinkedInFacebookTwitter (X) Hosted on Acast. See acast.com/privacy for more information.
2025-08-031h 04
AHWAM PodcastStrategies For A Successful Career Transition - Anthony WachiraAre you ready to take charge of your career journey? In this episode, we explore Strategies For A Successful Career Transition and build professional relationships that drive long-term success.Join Anthony Wachira, founder of The Influential, a renowned coach, storyteller, training facilitator, and speaker, as he shares strategies to:Embrace Change as an ongoing part of life and growth.Navigate Transitions with clarity and purpose.Discover Your Unfair Edge to stand out during times of change.Build a Supportive Network to foster growth and collaboration.This episode is...
2024-12-161h 01
AHWAM PodcastBalancing Business Relationships With Emotional Intelligence - Austin AgwaraonyeIn this episode, we welcomed Austin Agwaraonye, an experienced HR professional with over 30 years of experience in industries such as Banking, Manufacturing, Consulting, and Oil and gas. Austin shared his expertise in building and sustaining strong professional networks, navigating complex relationships, and leveraging connections for career success.We explored:Knowing Your Network Proactive NetworkingUnderstanding DynamicsEffective CommunicationEmotional IntelligenceThe Emotional Bank AccountThis episode offers actionable insights for professionals, business leaders, and entrepreneurs aiming to thrive in today’s collaborative business world.Follow us on all our social media channels:
2024-12-131h 16
AHWAM PodcastAs A Professional, You Need The Soft Skills Just As The Hard Skills - ADAOBI EKWEMOZOThinking about a career in product management? In this episode, our guest Adaobi Ekwemozo shared insight as your ultimate guide to leaping as a beginner!We discuss identifying transferable skills, overcoming imposter syndrome, and effectively collaborating with cross-functional teams. You’ll also learn how to choose the right APIs for seamless integration and adopt the most suitable scrum methodology whether Agile or Kanban for your team.Packed with actionable insights and tips, this insight is perfect for aspiring product managers ready to take their first step into the field.Follow us on...
2024-11-251h 01
AHWAM PodcastBurnout Comes From Lack Of Involving in Meaningful Work - ROBYN R. RUSHINGDiscover the power of collaboration in this insightful episode with Robyne R. Rushing, "How to Build a Collaborative Network for Organizational Success." Dive into strategies for creating cohesive teams, fostering a culture of teamwork, and leveraging collaboration to streamline operations. Learn how leadership shapes an environment for mutual support and how collaborative networks drive long-term success.You will also hear real-life examples of generational wealth and knowledge transfer from agriculture investments in some US cities.Don’t miss these actionable tips and inspiring insights!Follow us on all our so...
2024-11-181h 17
AHWAM PodcastHow Leaders Should Manage Stress - DR. MARCIA THOMASFind the full episode when you search for - "From Burnout to Balance - Dr Marcia Thomas"Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See acast.com/privacy for more information.
2024-11-1702 min
AHWAM PodcastWhy Personal Branding is Important for Leaders - JACKSON KIMEUFind the full episode when you search for - "YOUR ESSENTIAL GO-TO-MARKET STRATEGY FOR THE FUTURE OF WORK - JACKSON KIMEU"Click HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See acast.com/privacy for more information.
2024-11-1704 min
AHWAM PodcastThe Good Idea Don't Come From Top Managers - GREGORIO UGLIONIFind the full episode by searching for - "How To Motivate And Engage Your Employees - GREGORIO UGLIONI"Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See acast.com/privacy for more information.
2024-11-1705 min
AHWAM PodcastAHWAM Podcast TrailerClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See acast.com/privacy for more information.
2024-11-1200 min
AHWAM PodcastCustomers are not always right but they should also be treated with respect - CAROLYNE GATHURUIn this episode, our guest Carolyne Gathuru from Kenya mentions that to achieve success, we have to learn to turn negatives into positives, enhance customer satisfaction, and foster loyalty. This episode contains information to help you handle customer complaints and turn them into opportunities for growth within your organization."Customers are not always right but they should also be treated with respect" CarolyneTune in to learn the global steps to achieve success.We recently launched a new magazine covering information on AI and the workplace, check it out here
2024-11-111h 05
AHWAM PodcastCREATING A LASTING BRAND FOR THE NEXT GENERATION - NIQUELLE COTTONIn this episode, our guest Niquelle Cotton explores essential strategies for creating a brand that stands the test of time and resonates with the next generation. From trending business priorities and effective monetization to navigating the education, government, and corporate sectors, we cover the core elements of brand longevity.Learn how strong educational foundations can shape successful business processes and set your brand for lasting impact.Tune in to gain insights on building a brand that strives across generations.Follow us on all our social media channels:LinkedInFaceboo...
2024-10-301h 07
AHWAM PodcastWHY FOLLOW-UP MATTERS IN EDUCATIONAL LEADERSHIP - DIANA WILLIAMSIn this episode, our guest Diana Williams discussed why follow-up plays an important role in effective educational leadership. We discussed how consistent follow-up strengthens trust and integrity, refines educational strategies through feedback, and ensures that initiatives evolve with changing needs.Discover how follow-up keeps communication open, fosters collaboration, and prepares leaders to anticipate future challenges in education.Tune in to learn how follow-up can drive meaningful change in educational settings.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy...
2024-10-2953 min
AHWAM PodcastBUILDING HIGH-PERFORMING TEAMS THROUGH CAPACITY DEVELOPMENT - EMILY ANENOIn this episode, our guest Emily Aneno shares some essential strategies for building high-performing teams through capacity development. We discuss how to identify key areas for growth, encourage team members to share their goals, and foster a workplace culture where everyone can thrive.Learn how recognizing each member's unique strengths and balancing personal growth with team success can elevate your team to new heights.Tune in for valuable insights to help you build a world-class team!Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Sl...
2024-10-281h 07
AHWAM PodcastChatbots vs. Humans: Redefining Customer Service in the Digital Age - Mandisa Makubalo and Rene ZuletaIn this episode, our guests Mandisa Makubalo and Rene Zuleta shared valuable insights on the evolving role of AI-driven chatbots alongside the irreplaceable human touch in customer service. Learn how businesses can strike the perfect balance to enhance customer experiences.A must-listen for professionals, entrepreneurs, CX experts, and business leaders looking to stay ahead in the digital age.Tune in for valuable insights to help reshape how you review AI in your organization or systems!Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack Community
2024-10-181h 10
AHWAM PodcastFrom Burnout to Balance - Dr Marcia ThomasIn this episode, Marci Thomas shared in-depth information on the key to balancing work and personal life without one outweighing the other. Speaking from a Christian Leadership perspective, being able to balance your work and personal affairs is important as it will help you boost your productivity and achieve success.Not being able to create a balance between your job and personal life can lead to burnout and draining your overall progress, hence leading to exhaustion.Tune in to learn practical tips on why one's health should be prioritized and the benefits of striking...
2024-10-181h 20
AHWAM PodcastHow to champion your pathway to success as an entrepreneur - Dr. Sanele GamedeIn this episode, our guest Sanele Gamede who is not only a life and leadership coach but also an entrepreneur who has trained young people around the globe from business to Education and Entrepreneurship shared practical tips on Financial Management and adaptability as an entrepreneur. He also shared everything you need to know about your business as an entrepreneur and how proper management can get you to success if you utilize it effectively.Tune in for valuable insights to Champion your Pathway to Success as an Entrepreneur!Follow us on all our social...
2024-10-181h 11
AHWAM PodcastHow to Drive Commercial Success in Advertising Firms - Hazem KassemIn this episode, Hazem Kassem discussed how you can drive commercial success in advertising firms using different data strategies to help you stay creative while making financial gains. He mentioned that driving commercial success as a creative can be a bit of a task as you have to produce content that resonates with your audience while also making revenue from it. This content can come in different forms which include innovative storytelling to boost seamless customer experience and unlock revenue and overall growth. In this video, Hazem who is an advertising expert and a Chief Financial Of...
2024-10-1826 min
AHWAM PodcastTop technology trends shaping the future of business and finance in 2024 - Amit AgrawalIn this episode, Amit Agrawal a seasoned Startup Advisor shared that banks should prioritize advanced analytics and machine learning to make informed decisions, enhance customer experience, reduce risk, and drive business growth as analytics and machine learning will help banks make smarter decisions, improving customer satisfaction, reducing fraud, and increasing efficiency.Tune in to learn how to leverage advanced analytics and machine learning for customer experience transformation and risk aversion to boost revenue.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to...
2024-10-1858 min
AHWAM PodcastYOUR ESSENTIAL GO-TO-MARKET STRATEGY FOR THE FUTURE OF WORK - JACKSON KIMEUIn this insightful episode, Jackson Kimeu takes us deep into some critical aspects of navigating the future of work. He shares strategies for crafting effective recruitment and head-hunting techniques that align with emerging trends. Discover the importance of personal branding in career advancement and how to leverage it for professional growth. Jackson also discusses the evolving workplace dynamics and some market trends every leader should understand, along with key leadership skills needed to gain a competitive edge. Plus, he offers entrepreneurial strategies specifically tailored for HR professionals looking to innovate and excel.Tune in for valuable...
2024-10-161h 08
AHWAM PodcastHOW TO UNLEARN AND, RE-LEARN, AND RETOOL FOR LASTING SUCCESS - ABIKE WESEYIn this episode, our guest Abike Wesey analyzes the importance of unlearning outdated practices, re-learning new skills, and retooling for success in today’s ever-changing landscape. Discover actionable strategies that professionals, managers, and entrepreneurs can implement to stay relevant and thrive in their careers.Tune in for insights that inspire you to embrace change and position yourself for lasting success!Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on...
2024-10-161h 02
AHWAM PodcastPEOPLE, SERVICE DELIVERY, AND TALENT HUNTING - ATHI MBETEIn this episode, Athi Mbete shares her expertise on people and service delivery, delving into talent hunting and the importance of effective account management and relationship building. Discover how to awaken and nurture talent, guiding individuals to realize their full potential.Tune in for valuable insights that can transform your approach to talent development and enhance service delivery in your organizationFollow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH
2024-10-161h 15
AHWAM PodcastHow To Motivate And Engage Your Employees - GREGORIO UGLIONIIn this episode, Gregorio Uglioni shares proven techniques to enhance employee engagement and sustain motivation in the workplace. Drawing from real-world examples and his own experiences, he provides practical strategies that can be implemented immediately to create a more motivated and productive team.Tune in to learn actionable insights that can positively change your organization.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See ac
2024-10-161h 05
AHWAM PodcastThe Secret To Effective Team Management Unveiled - GLADY'S NJOROGEIn this episode, Gladys Njoroge shares insights from her journey and professional career, highlighting the importance of team management and development. She discusses the value of personal growth, the critical role of succession planning in building sustainable organizations, and the essential leadership and management skills needed to thrive.Tune in to gain actionable advice on creating a resilient and future-ready business.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of...
2024-10-161h 18
AHWAM PodcastHow To Use Digital Tools For Continuous Learning - ERIKA KRIZSANIn this episode, we had an insightful conversation with Erika, in which she talked about Empowering Digital Education.Erika talked about;Talent Management in Digital Education.Innovative Digital Tools for educational and professional development.Overcoming Digital Education Challenges.Equity and Access in Digital Learning.Impact Assessment of Digital Tools.Future Trends in Digital Learning and their implications for talent management.She also responded to questions from the audience.Don't forget to connect with us on all our social mediaLinkedInFacebookTwitter (X)Click HERE to buy us a Cup of...
2024-03-1553 min
AHWAM PodcastTHE ROLE OF RISK MANAGEMENT CONSULTANCY IN BRINGING PRODUCTS TO MARKET WITH JAMES VENEZIAIn this episode, we had an insightful conversation with James, in which he talked about the Introduction to Real Life Insurance Application in Various Types of Businesses.James talked about;Understanding the Symbiosis of insurance brokerage and risk management consultancy.The Importance of Brokerage in Product Launch for products entering the market.Risk Management Consultancy In-depth and the role of risk management consultants in identifying.Assessing Insurance and Risk Management Needs.The Impact on Market Success and how it contributes to the successful launch and sustainability of products in the market.He also responded to ques...
2024-03-121h 01
AHWAM PodcastHUMAN CENTRIC APPROACHES FOR CUSTOMER FIRST INSURANCE POLICY WITH SHEILA BUNDI AND PETE KINGIn this episode, we had an insightful chat with Sheila Bundi and Pete King, in which they shared the new way of customer-centricity, employee collaboration, and lots more.Sheila talked about;Customer as good partners for business successImportance of Data in Customer-Centric ApproachHow to create a human-centric designIts benefits and how to balance work-lifeShe ended her conversation by saying we are humans first before Insurers.Pete talked about;What employees are looking forTools to consider to improve employee efficiencyWhy employee's feedback is important and how to recognize and reward them for good...
2024-03-0459 min
AHWAM PodcastINNOVATIVE TACTICS FOR BUSINESS INSURANCE EXPERTISE WITH HANSEN LYEIn this episode, we had an insightful conversation with Hansen, in which he talked about the Introduction to Real Life Insurance Application in Various Types of Businesses.Hansen talked about;Some Insurance solutions for different stakeholders andInsurance Consultancy including startup and existing business.He went further to focus on its implementation in business. such as;BuildingsManufacturersProfessional firmsImporters and distributorsHe also responded to questions from the audience.According to Hansen "Insurance is just a name"Don't forget to connect with us on all our social media...
2024-02-281h 03
AHWAM PodcastTACTICS IN BUILDING TRUST AND COMBATTING FRAUD WITH CALV LIMIn these podcast Episodes,Calv went deep in sharing his over 30+ years of experience with us. He spoke about Insurance Liability as a lottery Ticket that one will either win or lose from and made our unwavering audience understand that insurance is more of an internal process.He also took us through;The Fundamentals of Insurance Fraud and the different typesTypes of insurable interest and liabilityAnd how to combat them.Kindly listen to the conversation to learn more.Don't forget to listen, subscribe, and follow us on LinkedIn for more updates.
2024-02-2746 min
AHWAM PodcastSTRATEGIES FOR EXPANDING GLOBAL MARKET REACHIn this bonus episode, we featured one of our previous speakers who shared insights with our global audience.Titasha Banerjee shared,Sanctions and Embargoes; where she explained what sanctions are "Sanctions are imposed to increase the price of a product at a region"Changes in Trade AgreementAnd export control and Commercial Trade lawWe had some awesome audience engagements with Q&As and Contributions to keep the room lightened.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffe...
2024-02-0959 min
AHWAM PodcastAUDIENCE HIGHLIGHT WITH OLUFEMI ON DATA GOVERNANCE AND BURNOUTAs part of our inclusivity plan, we had an interesting highlight with one of our consistent audience.Olufemi shared;How long he has been consuming our content,What he learned from the previous podcast,How he got hooked and has been coming back for more,And why you also need to be a part of our global community to stay up-to-date with the latest information we shareFollow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or s...
2024-02-0920 min
AHWAM PodcastBUILDING A COMPLIANCE FIRST CULTURE IN LEGAL SERVICES WITH TOM FOXIn these podcast Episode,Tom shared key insights on the policies we need to imbibe into our business culture.He shared why brands need a working policy to guide business growth.Some Analytical tools and Technological trends we should be expecting in the future.Culture and Ethics we should embrace for successful business.Make sure you Listen, Share, and Leave a Comment!!Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our M...
2024-02-0236 min
AHWAM PodcastSUSTAINBLE BUSINESS PRACTICES WITH LIENE KRUMINAIn this episode,Liene shared insights on understanding what sustainable business practices are aboutThe consumer decisions and regulations for sustainabilitythe different practices and frameworks businesses should embraceThe different sustainability goals and practical approaches in the corporate worldLastly, a lawyer's role in sustainability.Do well to listen, learn, and share your feedback with us!!!Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted...
2024-01-3042 min
AHWAM PodcastDATA GOVERNANCE AND SECURITY WITH TITASHA AND UDUAKIn this episode, our Guest Speakers Titasha and Uduak shared some insights on how Data Governance works, what we should not do, and the whys as business leaders,Titasha shared the evolution of traditional control to value creation,the European Union's approach to setting norms and standards,Africa as a Digital DeciderCommon challenges and the laws governing Data GovernanceMeanwhile, Uduak stressed practical approaches to solving problems of data governance,Principles of data usageHow consumer data can be bridgedLastly, she also shared some insights on what led to the Malabo Convention...
2024-01-2959 min
AHWAM PodcastWORK-LIFE INTEGRATION AND BALANCE: AHWAM AUDIENCE TAKEA review from our previous podcast on Work-life Integration and Balancing with Erica Harris sharinghow impactful the episode waswhat she learnedwhy choose AHWAM for management andHer feedback on the overall Podcast.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a Cup of coffee, or shop for any of our MERCH Hosted on Acast. See acast.com/privacy for more information.
2024-01-1112 min
AHWAM PodcastWORK-LIFE INTEGRATION: BALANCING HEALTH AND CAREER AMBITIONSOn this episode of the AHWAM Podcast, we were honored to host two brilliant guest speakers, Alejandro Badia and Ayo Arigbawo, who shed light on the importance of Work-Life Integration and Balancing.Ayo initiated the presentation by illuminating the challenges faced in the corporate world, emphasizing the symbiotic relationship needed between business leaders and employees for overall success. His insightful knowledge provided a comprehensive understanding of the subject.Meanwhile, Alejandro shared his journey, demonstrating resilience in the face of personal and medical challenges. He offered practical solutions that we can apply for organizational success, drawing...
2023-12-271h 17
An Hour With A Manager PodcastWORK-LIFE INTEGRATION: BALANCING HEALTH AND CAREER AMBITIONSOn this episode of the AHWAM Podcast, we were honored to host two brilliant guest speakers, Alejandro Badia and Ayo Arigbawo, who shed light on the importance of Work-Life Integration and Balancing.
Ayo initiated the presentation by illuminating the challenges faced in the corporate world, emphasizing the symbiotic relationship needed between business leaders and employees for overall success. His insightful knowledge provided a comprehensive understanding of the subject.
Meanwhile, Alejandro shared his journey, demonstrating resilience in the face of personal and medical challenges. He offered practical solutions that we can apply for organizational success, drawing...
2023-12-271h 17
AHWAM PodcastIMPORTANCE OF COLLABORATION IN ORGANIZATIONSIn this episode, Armic shared industry tips on how to go about collaboration, what industry experts have done, and how organizational models have changed since COVID-19 until today. She also emphasized the power of being patient and starting small while aspiring to achieve the bigger picture in life.Feel free to connect with Armic on Linkedin for more industry conversation:https://www.linkedin.com/in/armicFollow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a C...
2023-12-1244 min
AHWAM PodcastABOUT AHWAM BRAND IDENTITY WITH THE TEAMIn this episode, we delve into the in-depth exploration of our brand identity and the reasoning behind the choices you see.Gabriel will share how he utilizes our content to convey valuable information to our Audience, helping them understand the goals and mission of our brand. Meanwhile, Samuel will discuss the amount of time he spent and the extensive research he conducted before settling on what we now have as the anchor point for AHWAM's Brand Identity.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack Community
2023-12-0820 min
AHWAM PodcastHealth Management: Leadership Role in Preventing BurnoutRevisit the insightful discussion that took place on November 30, 2023, from 8 pm to 9 pm WAT, as we delved into the critical role of leaders in preventing employee burnout.In the dynamic professional realm, recognizing burnout signs and fostering a supportive team culture is pivotal for success. Join our podcast on LinkedIn Audio, where experts and professionals share valuable insights, strategies, and personal experiences.Don't miss out on this enriching episode, designed to enhance your leadership skills and cultivate a healthier, more productive work environment.#LeadershipInsights#EmployeeWellbeing 🚀Fol...
2023-12-041h 15
AHWAM PodcastHealth Management: Organizational Resilience and Health CrisisWe are finally in the last quarter of the year, it's an opportune moment to pivot our attention toward a topic at the core of our overall success - “Organizational Resilience and Health Crisis”. Following the resounding success of our previous event centered around Customer Experience (CX) which ended in a huge success, we're excited to bring you an event that delves into strategies for maintaining and enhancing your health.In today's dynamic business environment, it's crucial to discuss how organizations can build resilience to health crisis like pandemics. Our experts Itohan Egbedion FECRMI, FIMC...
2023-10-271h 06
AHWAM PodcastUnleashing The Power Emotional Intelligence in Customer ExperienceIn a world where customer interactions are increasingly digital, harnessing the power of Emotional Intelligence (EQ) is the key to creating lasting connections and delivering exceptional customer experiences.On this episode of ‘An Hour With A Manager,’ we will be looking into “Unleashing the Power of Emotional Intelligence in Customer Experience” with our experts Michael Brandt and Shelly Chandler who will explore the critical role of Emotional Intelligence (EQ) in delivering exceptional customer interactions.Follow us on all our social media channels:LinkedInFacebookTwitter (X)Our Slack CommunityClick HERE to buy us a...
2023-10-0546 min
AHWAM PodcastCustomer Experience: The power of personalization in customer supportWe looked at the different Effective communication strategies for customer support in July. For August we have the opportunity to dive in-depth into customer experience for an insightful conversation on how businesses can harness "The Power of personalization in customer support and Experience" We were opportune to host two dynamic speakers Cynthia Yinkere CCXP, PXS, Prince2®, LLM, ACIS, and Rosebella Abok who delve into the art of understanding each customer's unique needs and delivering tailor-made solutions that foster loyalty and trust and they also looked at personalization from the Customer Support Agent which is very vital for Organizational Growth L...
2023-09-011h 21
An Hour With A Manager PodcastCustomer Experience: The power of personalization in customer support.We looked at the different Effective communication strategies for customer support in July.
For August we have the opportunity to dive in-depth on #customerexperience for an insightful conversation on how businesses can harness 'The Power of #personalization in #customersupport and Experience’
I (Ubong Mathew) was opportune to host two dynamic speakers Cynthia Yinkere CCXP, PXS, Prince2®, LLM, ACIS, and Rosebella Abok who delve into the art of understanding each customer's unique needs and delivering tailor-made solutions that foster loyalty and trust and they also looked at personalization from the Customer Support Agent which is very vital for Organizational Growth
Let's exp...
2023-09-011h 21
AHWAM PodcastInvestment Strategies: Building a strong investment portfolio for long-term growthAttention all investors and business enthusiasts! 📢📈 Are you looking to build a strong investment portfolio for long-term growth? Join us in this session of An Hour with a Manager on Investment Strategy where we will gain expert insights on how to create a winning investment plan that will help you achieve your financial goals. 💰 In this webinar, you will learn about the latest investment trends, risk management strategies, diversification techniques, and more. Ubong Mathew will be hosting our seasoned investment professionals Camille Nisich who will share with us How to grow as a Company by investing in other companies and Mary T...
2023-07-211h 02
An Hour With A Manager PodcastInvestment Strategies: Building a strong investment portfolio for long-term growthAttention all investors and business enthusiasts! 📢📈
Are you looking to build a strong investment portfolio for long-term growth?
Join us in this session of An Hour with a Manager on Investment Strategy where we will gain expert insights on how to create a winning investment plan that will help you achieve your financial goals. 💰
In this webinar, you will learn about the latest investment trends, risk management strategies, diversification techniques, and more.
Ubong Mathew will be hosting our seasoned investment professionals Camille Nisich who will share with us How to grow as a Company by investing in other companies and Mary T. Otu...
2023-07-211h 02
AHWAM PodcastCashflow Management: Maximizing your business financial healthStruggling with cash flow management? We've got you covered! In this Live Audio session, we'll be exploring two vital areas: Vendors and Revenue Cycle. Join industry experts Hazem Kassem and Evelyne Legaux with your favorite Host Ubong Mathew as they share invaluable insights and practical strategies to help you optimize your cash flow and enhance your business's financial health. Discover the Key Takeaways: - Vendors: Learn how to effectively manage your inventory and make informed decisions about how much to spend on inventory. Hazeem will provide you with expert tips on maintaining the right stock levels and reducing carrying c...
2023-07-201h 02
An Hour With A Manager PodcastCashflow Management: Maximizing your business financial healthStruggling with cash flow management? We've got you covered! In this Live Audio session, we'll be exploring two vital areas: Vendors and Revenue Cycle.
Join industry experts Hazem Kassem and Evelyne Legaux with your favorite Host Ubong Mathew as they share invaluable insights and practical strategies to help you optimize your cash flow and enhance your business's financial health.
Discover the Key Takeaways:
- Vendors: Learn how to effectively manage your inventory and make informed decisions about how much to spend on inventory. Hazeem will provide you with expert tips on maintaining the right stock levels and reducing carrying costs.
...
2023-07-201h 02