Shows
Extraordinary Pursuits by BIP VenturesThe Current and Future State of AI with Mark Buffington of BIP CapitalThe final episode of the Extraordinary Pursuits podcast from BIP Ventures is a special year-end and look-forward discussion with a recognized and respected authority in the innovation economy.
Mark Buffington is the CEO of BIP Capital and Managing Partner of BIP Ventures. A seasoned investor who has endured the launches of disruptive technologies since the start of the Internet era, Mark has written a sweeping look at the transformative impact of AI. In this conversation with host Rachelle Kuramoto, Mark offers his informed perspective on the topic, offering detailed, objective insights into how AI is shaping private ca...2024-12-1228 min
CSM Practice - The Customer Success PodcastThe Customer ONBOARDING Maturity ModelSend us a textHow does your customer onboarding phase compare against other companies? This podcast episode introduces a Customer Onboarding Maturity Model to help you figure that out in minutes!Among the most important aspects of the Customer Success journey is onboarding. As such, companies should place a significant effort in ensuring the customer onboarding is aligned with best-in-class practices. The Customer Onboarding Maturity model, developed by Rocketlane, is designed to help companies assess their current state of the onboarding process against best practices and highlight areas to improve on. In this...2023-01-2012 min