Shows
VINCUE: CUE The Next LeaderJanssen Auto Group Runs 7 Dealerships Smarter with VINCUEDave Janssen has been part of his family’s dealership group since 1998. What started as a single Chrysler store in McCook, Nebraska has grown into Janssen Auto Group, a seven-rooftop operation across four cities, representing brands like Ford, Honda, RAM, Chevy, and GMC. As owner and operator, Dave has led the group through steady, strategic growth by staying focused on efficiency, discipline, and delivering a great customer experience.But running multiple rooftops comes with serious challenges: parts shortages that slow down service, inventory imbalances that make it hard to stock the right vehicles, and inconsistent marketing that hu...2025-05-0946 minVINCUE: CUE The Next LeaderArt Moehn Cuts Days to Frontline Ready and Boosts Front-End Gross with VINCUECharlie Spradlin, Sales Director at Art Moehn Auto Group, helps run three rooftops across Michigan—two Chevrolet stores and a Honda dealership. He’s been in the car business for just a few years, but he’s already made a big impact. After starting his career in retail with The Buckle, Charlie brought his leadership experience into automotive, quickly rising from salesperson to Sales Director in just 18 months.Charlie is focused on growth, but not just more, smarter. He’s helped the group go from selling 275 used cars in March of last year to 330 this March. Under his lead...2025-05-0933 min
The Auto Hub ShowAnother wonderful Interview from NADA 2025 with Vehlo and VincueSend us a textIt was my pleasure to interview the Vehlo and Vincue leadership as they shared more details on the partnership they launched at NADA 2025.Get more details on either company here: (Don't Forget To ask about The NADA PROMO)https://www.vehlo.comhttps://www.vincue.comVehlo: Euwart Burrell Andersonhttps://www.linkedin.com/in/euwart-burrell-anderson-0234155/euwart.anderson@vehlo.comVincue: Josh Van Aukenhttps://www.linkedin.com/in/josh-van-auken/josh@vincue.c...2025-04-1414 min
TimTalks: Automotive Leadership and BeyondWhere Vision Meets Problems with Danny ZaslavskyIn this episode, Tim sits down with Danny Zaslavsky to explore personal resilience, leadership, and innovation in the automotive world. From growing up as a Ukrainian immigrant to building a tech-driven dealership and co-founding VINCUE, Danny shares how purpose and culture have guided his journey. Connect with Danny on LinkedIn. [00:00–01:03] Welcome Danny Tim introduces Danny Zaslavsky, founder of VINCUE, setting the stage for a conversation on leadership, innovation, and growth in automotive. [01:04–02:27] VINCUE’s Rise Danny’s presence at industry events like NADA is highl...2025-03-2533 min
VINCUE: CUE The Next LeaderMatt Love, CarMax: VINCUE Dealers are Winning with MaxOfferIn this episode of Cue Next Leader, host Angela Rizzo sits down with Matt Love, Director of Dealer Services at MaxOffer by CarMax, to explore the game-changing integration between VINCUE and MaxOffer.MaxOffer is a free, no-obligation web app that delivers real-time trade-in offers in under two minutes, providing immediate insights to validate your appraisals. Now fully integrated with VINCUE, dealers can seamlessly access MaxOffer within their appraisal process, receiving instant, CarMax-backed offers directly on any appraisal or vehicle. With 19 years in the industry, Matt leads strategy and product enhancements that empower dealers nationwide. He d...2025-03-1819 min
VINCUE: CUE The Next LeaderAn End and a Beginning: Angela Rizzo "Handing the Mic to Mike" Michael HopkinsIn her final symbolic interview, outgoing Chief Marketing Officer and founding host of Cue the Next Leader podcast, Angela Rizzo, hands the microphone to Michael Hopkins, the person who will succeed her in both roles. Angela and Michael have a long history together and Michael credits Angela as a friend, a colleague, and a mentor for many years. They forged their decade long friendship through volunteer opportunities and shared community involvement, including the Metzler Mentor Program, started by Michael and on which Angela served as a mentor. Michael Hopkins has been with VINCUE since 2021, originally...2025-03-0330 min
VINCUE: CUE The Next LeaderSpecial Cue the Next Leader: Host Angela Rizzo Handing the Mic to MikeIn her final symbolic interview, outgoing Chief Marketing Officer and founding host of Cue the Next Leader podcast, Angela Rizzo, hands the microphone to Michael Hopkins, the person who will succeed her in both roles. Angela and Michael have a long history together and Michael credits Angela as a friend, a colleague, and a mentor for many years. They forged their decade long friendship through volunteer opportunities and shared community involvement, including the Metzler Mentor Program, started by Michael and on which Angela served as a mentor. Michael Hopkins has been with VINCUE since 2021, originally...2025-03-0305 min
VINCUE: CUE The Next LeaderAlma CDJR Gaining $700 in Gross Per Vehicle Since Switching to VINCUEScooter Malloy, has been running Alma CDJR dealership since 2013. The dealership is located in the middle of Michigan's lower peninsula, serving a local farming community. Scooter’s wife, Jill is the GM and they sell roughly 50 to 60 vehicles a month. It’s a small community so Scooter and Jill run into customers all of the time.Scooter is an active participant in his 20 group. Over the past few months he’s referred half a dozen dealers to VINCUE from his 20 group. Scooter reports a unit increase of $700 in his used car grosses since switching to VINCUE. Scoot...2025-02-2618 min
I'm A Car ChickWhy Vincue Is on Every Dealer’s Radar! | Angela Rizzo on Innovation & What’s Next📢 "The companies that win are the ones that deliver the right info in fewer steps!" — Angela Rizzo on Vincue’s game-changing approach.In this episode, Angela Rizzo, CMO of Vincue, joins host Shasta Haddock to discuss how Vincue is revolutionizing dealership operations with cutting-edge tools, dealer-driven innovation, and a focus on efficiency and profitability. Plus, Angela shares insights on her upcoming retirement and future plans!✅ Vincue’s booth was buzzing! What’s driving dealer interest? 🚀✅ How Vincue listens to dealers & continues adding powerful tool capabilities✅ Acquisitions in automotive tech—why Vincue is on top of everyone’s list...2025-02-1817 minVINCUE: CUE The Next LeaderBeaver Toyota – The Secret to Selling 600+ Cars a MonthBeaver Toyota was looking to manage inventory effectively to balance acquisition costs, minimize aging stock, and improve sales cycles.Beaver Toyota faced significant challenges in recent years, with restricted new car inventory forcing them to rely heavily on used car sales. They struggled to acquire the right inventory, effectively engage leads, and streamline operations to maintain profitability. 2025-02-0615 minVINCUE: CUE The Next LeaderDriving Efficiency and Results: South Dade Auto GroupJose Lazo, Director Digital Operations for South Dade Auto Group which includes three stores: South Dade Kia of Homestead, South Dade Kia of Miami and South Dade Toyota of Homestead.Jose Lazo shares how utilizing VINCUE has transformed dealership operations across three stores, particularly in inventory management, turn, time-to-line, and team communication. By utilizing the data, features, and third party integrations in VINCUE the stores have dramatically increased efficiency and improved performance. Key Results: Improved Turn from 8x to 23x - The integration of the Group’s processes with VINCUE data and cap...2025-01-2823 min
The David Spisak ShowJaden Abad: Cracking the Code to Next-Level Dealership SuccessWhat happens when fresh perspectives meet decades of wisdom in the automotive industry? This episode is your front-row seat to a dynamic conversation with Jaden Abad, a rising star in automotive and the son of industry legend Patrick Abad. Jaden is bringing new energy, bold ideas, and an unstoppable drive to reshape how dealers think about used car operations, customer relationships, and the power of innovation.In this episode, Jaden shares how his time at Beaver Toyota shaped his approach to operational excellence, his vision for the future of the industry, and why he’s di...2025-01-2349 min
VINCUE: CUE The Next LeaderBob Lanham CarNow - Maximize Dealership Potential with Integrated Data and Consumer-Focused ToolsDiscover how VINCUE and CarNow are transforming automotive retail through accurate data, innovative tools, and a focus on the consumer experience. Learn how this partnership empowers dealerships to increase engagement, streamline operations, and drive better results in a digital-first market.2025-01-1733 min
VINCUE: CUE The Next LeaderCue The Next Leader Spotlight: Diego Vargas Joins VINCUEIn this episode of Cue The Next Leader, I had the pleasure of speaking with Diego Vargas, a seasoned automotive professional with over 30 years of experience, about his decision to join VINCUE in his role as Vice President of Dealer Services. Diego possesses a deep understanding of dealership operations and an unwavering passion for supporting dealer success in the ever-evolving automotive industry.2025-01-1512 minVINCUE: CUE The Next LeaderImprove Engagement rates to 70% or More: With VINCUE and DriveCentricDiscover how VINCUE and DriveCentric are helping dealerships double customer engagement to 70% while streamlining operations. Learn how real-time integrations, mobile-first tools, and AI-powered features are transforming automotive retail, driving efficiency, and improving sales potential. Watch now to see the future of dealership success.2025-01-1431 min
VINCUE: CUE The Next LeaderRapid Recon Driven by Vehlo: Optimizing Dealership Efficiency – The Benefits of Aligning Variable and Fixed Operations for Streamlined SuccessDealerships often struggle with communication and workflow inefficiencies between their fixed and variable operations. Used car managers and service teams operate in silos, leading to delays, missed opportunities, and lost profitability. Without a unified system, recon items, vehicle appraisals, and profitability forecasts often become disjointed, requiring manual updates and significant time investment.The integration of VINCUE inventory management platform with Rapid Recon addresses these challenges by creating a seamless connection between variable and fixed operations. This integration enables used car managers to access real-time data on recon items, prioritize tasks, and calculate their...2025-01-1329 min
VINCUE: CUE The Next LeaderMaking Magic for Customers and Employees at Patriot Auto GroupPatriot Auto Group faced several critical challenges that hindered operational efficiency and profitability. These included difficulties in inventory management, pricing, and vehicle acquisition. The dealership sought a comprehensive, mobile-friendly solution to consolidate operations, provide actionable data, and improve productivity across all levels of staff.2025-01-1315 minVINCUE: CUE The Next LeaderKatie Mares: Women hold more influence and buying power than you realize.Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Volvo, Honda and more.2024-11-1335 minVINCUE: CUE The Next LeaderSocial Grenade - The New Social Media App for DealershipsRobin Wilson is no stranger to automotive. She's spent the past 13 years of her career becoming an expert in building business that support automotive dealerships that include an outsourced BDC capability, a marketing agency, and has become an expert in social media for dealerships.Robin and her team have spent the past year creating a new application specifically designed for sales people in dealerships that allows them to drive leads by using organic social media on FaceBook. The app is called Social Grenade and is available now. Listen in to get the details and if y...2024-10-3022 min
Millionaire Car Salesman PodcastHow to Dominate Your Dealership By Creating a Lucrative Vehicle Buying Center (VBC) Buying Cars From the PublicIn this riveting episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley invites Ace Barrow, an Acquisition Specialist at Ed Martin Toyota, for an in-depth discussion on the art and strategy of acquiring cars directly from the public! Sean and Ace delve into the unique role of a full-time car buyer, discussing innovative techniques for vehicle acquisition, the importance of building a personal brand within the dealership, and strategies to expand inventory without relying solely on auctions and trade-ins. The conversation also touches on the significance of proactive customer engagement and how creating robust referral networks can...2024-09-1042 minVINCUE: CUE The Next LeaderMoving Lives Forward: Liza Borches and the Transformative Growth of CMAMeet Liza Borches, CEO of Carter Myers Automotive (CMA) and a dynamic leader who has transformed the company into a regional powerhouse. As the fourth generation of the Myers family to lead CMA, Liza took the reins in 2003 when the company operated just three dealerships. Under her visionary leadership, CMA has expanded to 24 dealerships across Virginia, West Virginia, and North Carolina, with a 25th set to open in Maryland, marking its expansion into a fourth state. Representing 18 diverse brands, CMA now operates in eight markets and employs over 1,200 associates, with a steadfast focus on strategic growth and m...2024-08-2043 minVINCUE: CUE The Next LeaderDriving Success: Glenn Lundy's Growth Strategies for Automotive DealersGlenn Lundy, founder of the 800% Elite Automotive Club and 800% Elite Auto Sales, emphasizes the importance of growth in both business performance and employee development. Drawing from his experiences, Glenn transformed a stagnant Nissan dealership in Flagstaff, Arizona, into a thriving Chevy dealership in Paris, Kentucky. He focused on growth and boosted sales from 120 to over 850 cars per month.In November 2019, he established the 800% Elite Automotive Club to help dealerships scale quickly, increasing sales by an average of 25% within the first 90 days. To further enhance his consulting, Glenn purchased an independent dealership in Lexington, Kentucky, creating a real-life...2024-07-3120 minVINCUE: CUE The Next LeaderScott Wilkinson: Leading the Right Way with Simplicity and KindnessWith over 30 years in the car business, Scott Wilkinson, the self-described car guy, knows how to run a dealership. As the General Sales Manager at Tynan’s Volkswagen in Aurora, Colorado, Scott has honed his expertise in both cars and customer relations. In our conversation, we covered topics from his kids to cars and his secrets to running a successful dealership.Key Principles for Success:Keep it SimpleFollow Your ProcessesMeasure Your ResultsMake Friends with Your CustomersAlways Be Kind - To EveryoneEmbracing TechnologyScott is likely the number one fan of...2024-07-0342 minVINCUE: CUE The Next LeaderRudy Padilla: A Lifelong Journey of Service and SuccessRudy Padilla's journey into the car business was serendipitous. As a young husband and father, Rudy needed to support his family while waiting to apply for the California Highway Patrol. He answered a newspaper ad for a local dealership over four decades ago, intending it to be a temporary job. This "temporary" job, however, evolved into a lifelong passion for serving people and working with numbers. Today, Rudy is the Used Car Director at Berkeley Toyota in Berkeley, California, and also pursues a side gig selling real estate in the San Francisco Bay Area.From an early age...2024-05-2947 minVINCUE: CUE The Next LeaderFrom Golf Greens to Car Lots: Courtney Lovegreen's Journey to AutomotiveWhen a car accident in 2013 sidelined Courtney Lovegreen's professional golf career, she decided to shift her career focus from swinging clubs to selling cars. After spending a few years successfully selling Range Rovers in Florida, she decided to move back home to Kirksville, Missouri to join her father and sister at their fourth-generation family dealership, Lovegreen Ford.This episode of CUE The Next Leader focuses on Courtney's journey, her passion for the car business, and all of the wonderful things she's doing in her dealership and community. 2024-05-1348 minVINCUE: CUE The Next LeaderBob Kain of Jack Kain Ford in Kentucky, discusses 30% year over year growth in Used Car Sales and 15 day turn using VINCUE.Bob Kain is the GM of his generational dealership, Jack Kain Ford. Bob surrounds himself with family including his wife, Jan, who runs human resources and unknowingly sneaks into our podcast.Billed as one of the top-rated Ford dealerships in Versailles, KY, Jack Kain Ford provides an inviting atmosphere to their family-owned and operated dealership. Established in 1959 by Bob’s father, Jack, the dealership proudly stood as a community cornerstone, treating every customer and staff member like family. Building lifelong relationships through trust and honesty is at the heart of their business. Jack Kain, who rec...2024-04-2433 minVINCUE: CUE The Next LeaderInnovators in the car business - Matt Watson’s Interview with co-host Danny ZaslavskyMatt Watson has spent his career as an innovator. He first met Danny Zaslavsky when Danny’s father purchased his first computer from Sears. Matt was his salesperson. A friendship quickly formed and Matt found himself setting up the computer and writing code for Danny’s family dealership.Fast forward a few years when Matt founded VIN Solutions. One of the first automotive CRMs that eventually sold to Cox Automotive. Since that time Matt has founded and sold Stackify and is currently leading his new company Full Scale.List...2024-04-0530 minVINCUE: CUE The Next LeaderDrive to Success: Women Leading in AutomotiveTune in to this special episode of Cue the Next Leader as we honor Women's History Month with dynamic conversations featuring some of the amazing women in the automotive industry. From navigating career growth to nurturing the next wave of female leaders, join us for an inspiring dialogue with industry experts Robin Wilson, Shasta Haddock, Stacey Stewart, and Ashley Negron. Make sure you catch all the empowering insights and fantastic leadership book suggestions for yourself and your team: A Happy Pocket Full of Money - David Gikandi Think and Grow Rich - Napoleon Hill2024-03-2642 minVINCUE: CUE The Next LeaderMake Money, Not Excuses: L.A. Williams and Dealer SynergyAngela Rizzo sat down with L.A. Williams while at Digital Dealer Las Vegas. L.A. Williams is the Vice President of Dealer Synergy and has 10+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA shares his insights on Dealer Synergy's innovative training approach, emphasizing the importance of having fun while learning. He talks about the importance of eliminating distractions and paying attention to details, a valuable lesson for anyone looking to enhance their communication skills.#VINCUE #VINCUEauto #CuetheNextLeader2024-03-1117 min
I'm A Car ChickHave The Heart Of A Servant ft Angela RizzoWelcome to Chicks In Charge - the podcast where we celebrate and learn from powerful women who are making waves in the automotive industry! In this episode, we are thrilled to have Angela Rizzo, the Chief Marketing Officer and Chief Dot Connector at VINCUE, as our guest.Angela Rizzo is not your ordinary executive. With a knack for connecting people, ideas, and needs, she has earned the reputation of being the "Chief Dot Connector." As CMO of VINCUE, Angela is a force to be reckoned with, advocating for customers, building relationships within the industry, nurturing employee connections...2024-02-1029 min
Car Guy CoffeeCar Guy Coffee & Vincue presents “Behind the Cue” feat. Michael HopkinsCar Guy Coffee & Vincue presents “Behind the Cue” feat. Michael HopkinsCar Guy Coffee Media is is proud to present a new series called "Behind The Cue". The purpose of the series is to feature the key individuals who contribute to the success and growth of Vincue. This episode, we will be joined by Michael Hopkins, the Chief Experience Officer, who will share his journey and insights about Vincue's plans for 2024. We will also discuss upcoming events such as NADA in Las Vegas. Enjoy, Let’s Brew!2024-02-0125 minVINCUE: CUE The Next LeaderInnovate from the Front Lines: VINCUE UNLEASHED 2023 HighlightsMichael Hopkins, Chief Client Experience Officer at VINCUE, joined Angela on the Cue the Next Leader Podcast to discuss key moments from VINCUE's inaugural Customer Conference, UNLEASHED!Tune in for an exclusive behind-the-scenes glimpse of UNLEASHED and get the scoop on what to expect in next year's event! 2024-01-0313 minVINCUE: CUE The Next LeaderDriving Growth: Unveiling the Secrets of 800% Success with Glenn LundyGlenn Lundy is not just a dealer supporter but a guru who knows the secrets to take a dealership from zero to a mind-blowing 800% growth.In this episode, Glenn unveils the 800% Elite Automotive Club, a game-changing space he created for owners and general managers to scale, grow, and learn from each other. Glenn's 800% Club unites dealers of all sizes and brands, fostering an environment where growth is a shared reality.But there's more! Glenn, Danelle Delgado, Mike Draper, and Evan Walters are teaming up for Carmageddon on December 20th – a free webinar diving into leadership, soc...2023-12-1309 minVINCUE: CUE The Next LeaderMichael Cirillo: Driven to SuccessMichael Cirillo, the driving force behind FlexDealer, a family business that has transformed from publishing telephone books to becoming a powerhouse in the automotive industry. Michael shares his journey of evolution and how he's embraced the automotive world with passion. He also discusses his role as Chief of Staff at ASOTU and shares the importance of caring for people within an organization. Tune in to discover Michael's approach to empowering individuals, the value of transparency in leadership, and his vision for the future of FlexDealer. Join us for an insightful and inspiring conversation with Michael Ci...2023-10-0917 minVINCUE: CUE The Next LeaderASOTU - Building On-Ramps and Unique Connections in the Auto IndustryIt’s no secret that car dealers have had a reputation problem for years. Kyle Mountsier is on a mission to change that perception. He and his business partner, Paul J. Daly at Automotive State of the Union (ASOTU) are working tirelessly to share the real stories of people who work in dealerships. They highlight how dealership employees interact with their customers and their impact on their communities.It was the start of the COVID pandemic. Paul J. Daly was brushing his teeth one day when he asked himself, “How can I help the auto...2023-09-1522 min
"You're In Charge" with Glenn PaschWhat Traits Make a Good Leader with Danny ZaslavskyWhat traits make a good leader? Or a great leader? This is a question many leaders struggle with when looking to add to their team or find their replacement.Too often individuals are promoted because they achieved a goal. That does not mean they will be able to handle the skills necessary to lead. Danny Zaslavsky, Dealer principle of Country Hills Motors and Managing Partner of Vincue, an automotive software platform, shares his vision on this topic. From growing his team in the dealership to launching a whole new business, he shares how he identified t...2023-09-1247 minVINCUE: CUE The Next LeaderRevolutionizing Automotive Retail with Jasen RiceWith a career spanning over 25 years, Jasen has witnessed the evolution of the industry, from pioneering internet leads to embracing cutting-edge inventory management strategies. Over the years Jasen's career has shifted from selling cars off the internet to running internet departments for various dealerships. In this episode, we will dive into lead management, inventory optimization, data-driven decision-making, and more. #VINCUE #VINCUEauto #dealership #CuetheNextLeader2023-08-2320 min
Daily Business NewsWednesday August 16th, 2023: Forbes' billion-dollar startups, Techstars Sports Accelerator, VINCUE funding, privacy concerns & moreData science and AI dominate Forbes' list of venture-backed startups, Techstars Sports Accelerator supports sports tech startups, VINCUE secures Series B funding, privacy concerns with instant messengers, JBS expects tight profit margins in North American beef, Bloomberg examines the business of sports, China's rate cuts raise concerns, lessons for SMEs to maximize IT benefits, project-based work reshapes advertising industry.2023-08-1605 minVINCUE: CUE The Next LeaderStillman Volvo: Delivering the highest quality new and pre-owned vehicles for generationsGabe Levy has spent the last 26 years selling Volvo’s. He loves the brand and he especially loves working at Stillman Volvo, the privately owned dealership in south east Pennsylvania. Named the #1 Certified Pre-Owned store in Philly and #11 Nationally, Gabe takes pride in the great reputation that Stillman, a multi-generational dealership, has built over the past 70 years.Gabe uses his servant-leadership style to help the team deliver on the promise of increased inventory, increased turn, and providing the one price / best price to their customers. Every pre-owned vehicle is fully reconditioned to the highest standard so that cu...2023-08-0836 minVINCUE: CUE The Next LeaderGaining more confidence through building your network and continually educating yourself - Kaylee FelioWith over ten years of experience in automotive, Kaylee Felio runs sales and marketing at PartsEdge. She is known in the industry as “The Parts Girl” bringing awareness to the importance of managing parts in dealerships. PartsEdge provides the data and insights that helps parts managers set up their DMS to be more efficient to stock their parts allowing them to buy the right inventory at the right time.Kaylee started “The Parts Girl” podcast about one year ago focused on parts because she saw a gap in t...2023-07-2636 min
The Automotive Architect Sales PodcastVINCUE Mark CoveyWhat is VINCUE and how can it help your dealership?
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Support this podcast: https://podcasters.spotify.com/pod/show/ron-garverick/support2023-07-2248 minVINCUE: CUE The Next LeaderDriveCentric - The leading CRM with innovations helping dealers make more moneySteve Roessler (pronounced wrestler) is the Chief Evangelist Officer for DriveCentric. DriveCentric is the leading Customer Relationship Management (CRM) - the first to build A.I. (Powered by ChatGPT-4) and engagement tools into one platform. Listen in as Steve tells us about some exciting new capabilities DriveCentric recently released that leverage Chat GPT to enable interactive conversations with their customers. These AI-driven sessions will then automatically flow into conversational streams with live agents.Steve is the architect of DriveCentric's DC-20, which is held 3 times per year. Dealers will gather in St. Louis July 17-19 to collaborate in i...2023-07-1210 minVINCUE: CUE The Next LeaderFred Lennartz and Lou Rameriz - Driven by Experience... and CaffeineFred Lennartz and Lou Rameriz have each been in the automotive business for over 20 years. They ended up meeting each other at the same dealership after serving in the military. Fred was Air Force and Lou was in the Army. Both quickly realized that if you hustle and put in the work then you can build an amazing career in automotive.They started the Car Guy Coffee podcast and from there a media agency. The focus of their podcast is to uplift dealers, their stories, and to share with the world how great the people are in...2023-06-2837 minVINCUE: CUE The Next LeaderAngela Rizzo & Michael Hopkins - Celebrating PridePride is more than just a colorful parade; it symbolizes a movement built on authenticity, empowerment and the pursuit of equality.Our CMO, Angela Rizzo had the opportunity to sit down with Michael Hopkins, Chief Client Experience Officer of VINCUE to shed light on the importance of Pride from our personal perspectives as members of the LGBTQ+ community. In this episode, they discussed the impact Pride has on individuals, communities, and society as a whole and how Pride plays a vital role in breaking down stereotypes and challenging the invisibility often imposed on the L...2023-06-1522 minVINCUE: CUE The Next LeaderWendy Reeves: Not All Angels Have Wings - Some Wear Headsets!Wendy Reeves was born into the auto industry and considers herself a passionate BDC enthusiast. Wendy spent over 30 years on and off in the same dealership, and 4 years with DealerStrong building the client portion of their dealer portfolio and speaking at industry conventions. She founded BDC Angels in 2019 to teach others how to take their sales or BDC teams to new heights using proven processes and best practices she has honed over her 30 years in the automotive business. She also spent several months as VP of Outbound Operations with Strolid, building their outbound calling division for internet lead...2023-05-2205 minVINCUE: CUE The Next LeaderYolanda Mays: A Career Serving Customers Serves Her WellAs Director, of Customer Success, Yolanda Mays is responsible for representing several brands for Emerald. These brands include Digital Dealer, Prosper, and RFID. Yolanda was interviewed at the May 2023 Digital dealer show in Tampa. She spearheaded a new Hosted Dealer Program which provided vendors three minutes to pitch their products to 50 dealers one dealer at a time. Think speed dating with dealers to assess new technology or services.She utilizes her experience in customer service and operations to connect with others. It’s easy to see why she’s so approachable and...2023-05-2205 minVINCUE: CUE The Next LeaderKyle Mountsier: Connecting Dealership Employees and Their Stories in a Unique WayIt’s no secret that car dealers have had a reputation problem for years. Kyle Mountsier is on a mission to change that perception. He and his business partner, Paul J. Daly at Automotive State of the Union (ASOTU) are working tirelessly to share the real stories of people who work in dealerships. They are highlighting how dealership employees interact with their customers and the impact they have on their communities.The first ASOTU documentary, called More Than Cars, just released in May 2023. Of the three stories featured, one story is of...2023-05-2210 minVINCUE: CUE The Next LeaderPaul J. Daly: Building An On-Ramp to Draw More People Into The Auto IndustryIt was the start of the COVID pandemic. Paul J. Daly was brushing his teeth one day when he asked himself, “How can I help the automotive industry during this unprecedented time?” His answer was to connect car people over Zoom to make their good stories louder and to connect progressive dealers to progressive industry partners. Before he finished his dental routine he already knew what he would call this new idea: Automotive State of The Union. Thousands of people showed up to the first live-stream. ASOTU was born.ASOTU has now...2023-05-2211 minVINCUE: CUE The Next LeaderTianna Mick: Teaching Dealers How to Use Social Media to Build Their Personal BrandAt 19 years old, Tianna Mick decided to sell cars. That journey led her on a three-year journey to build her personal brand “T’s Got Your Keys.” She exploded onto the car scene leveraging TikTok to grow her followers to over 20,000. Her last post had 40,000 views and more than 1,500 interactions.In her new role as Chief Marketing Officer at Dealer Synergy, Tianna spends her time working with dealers to build their personal brand while also educating consumers on good and bad dealership practices. A very small percentage of dealerships are considered shady...2023-05-2208 minVINCUE: CUE The Next LeaderDana Randazzo: Simplifying the Process to Connect Shippers with CarriersStarting something new is always very exciting. Dana Randazzo, Chief Operations Officer recently celebrated her one year anniversary at Auto Hauler Exchange. Through their innovative, one-of-a-kind digital dashboard, Auto Hauler Exchange is transforming the way shippers and carriers connect with one another providing data and a level of transparency not seen to date in the auto hauling industry.Auto Hauler Exchange digitally procures only vetted, highly rated, and continuously monitored carriers to one network. There is no cost to the carrier for participating.Available shipments come directly t...2023-05-2210 minVINCUE: CUE The Next LeaderAladdin Kasran: Building Lasting Relationships with Customers Utilizing Personal NotesAladdin Kasran has spent over 25 years in the automotive industry. He believes his innovation, DealerCards.com will help improve customer relationships, dealership loyalty, and repeat business.The idea is simple. Automate the sending of high-impact, handwritten notes from the sales rep to their customers based on life events including birthdays, anniversaries, service reminders, car purchases, etc. DealerCards.com marries the data from the dealer DMS to set the reminders to send the cards over a 3-5 year period.Born in the real estate industry...2023-05-2211 minVINCUE: CUE The Next LeaderAllie Peters: Making Fixed Ops More Streamlined and EfficientAllie Peters started her career in automotive in 2011, after she received a call from her cousin who was in her second week interning at a dealership in Dallas. Allie’s cousin urged her to get into automotive because it played to Allie’s strengths which are staying busy and talking to people. Fast forward twelve years to find Allie running Fixed Ops at Cavender Auto Group’s Land Rover and Jaguar store in San Antonio, Texas. Allie enjoys meeting with customers and leading the associates in the shop, parts, and service drive d...2023-05-1904 minVINCUE: CUE The Next LeaderCrissy Burton: Crissy “The Car Fairy” - Changing Lives One Car at a TimeSeven years ago, Crissy Burton patiently spent 9 hours on a Saturday in a dealership working on a deal to buy her first car. She left with a brand new car and her life changed forever. The car salesman contacted Crissy a few months later to offer her a job as his assistant, but the GM decided that Crissy was destined to sell cars. This month Crissy celebrates her largest milestone in six years at the dealership - selling 74 cars in one month.Crissy is known as “The Car Fairy” and her focu...2023-05-1907 minVINCUE: CUE The Next LeaderSandy Zannino: Leveraging over 25 Years of Automotive Experience to Provide Human Resources Service to DealershipsSandy Zannino is the Founder and CEO of Innovative Auto HR. She provides best in class human resources consulting, practices, processes and recruiting services to automotive dealers. Sandy utilizes over 25 years of experience in the car business coupled with savvy and strategic human resources knowledge to offer solutions tailored to each dealer’s needs. Dealers in need of experienced and expert consulting, process-driven solution creation in all areas of human resources find it beneficial to work with Sandy and her team.#VINCUE #VINCUEauto #dealership #CuetheNextLeader2023-05-1912 minVINCUE: CUE The Next LeaderZack Banks and Troy Cord: Delivering the Best Performance to Their 800% Elite Automotive Club ClientsZack and Troy are Performance Managers at Glenn Lundy’s 800% Elite Automotive Club. They worked for Glenn at his small town dealership in Kentucky, where they experienced first-hand 800% growth over five years from selling 120 cars a month to a record 1,043 cars sold in March of 2018. Now they are both Performance Managers at Glenn’s consulting business supporting dealers striving to achieve the same explosive growth.Both Zack and Troy embody the 800% Elite Automotive Club core values of Rise, Evolve, Impact and Together to provide consulting services to their dealers to achieve succ...2023-05-1912 minVINCUE: CUE The Next LeaderApril Simmons: Driving Efficiencies Across The Dealership - Because Efficiency = ProfitsApril Simmons is the Corporate Internet and Marketing Director at the Horne Auto Group responsible for 15 rooftops. With over 26 years of experience in the automotive industry, April knows her way around a dealership having spent time in virtually every function of the dealership.A self-described “human sponge” April loves to learn, lead and leverage her skills to drive her dealership forward. It’s her focus on tried and true processes and her ability to leverage new technology to improve those processes that have made her so successful. 2023-05-1909 minVINCUE: CUE The Next LeaderMartha Alvarado: Create Strong Relationships with Your Customers by Building TrustAs the BDC Director of Wondries Toyota in Alhambra, California, Martha Alvarado leads the Sales and Service BDC. She uses her 23 years of experience and her passion for automotive BDCs to not only provide the best support to her customers but to grow her own career and to develop the people who report to her.Martha started her career in telemarketing. At the time she did not speak English. Her GM saw her potential and put her in charge of talking to the Spanish-speaking customers. Martha knew that she had to...2023-05-1909 minVINCUE: CUE The Next LeaderTroy Spring: A Decade of Helping Dealers Excel with Insightful Mastermind SessionsTroy Spring is the Founder and CEO of Dealer World, a full-service performance agency specializing in Digital, Social, and Traditional advertising for dealers. His 30+ years of automotive experience as a former general manager running four dealerships simultaneously allows him to provide helpful insights.Troy’s agency, Dealer World is designed to connect all of your marketing efforts to produce effective conversations with your customers. His team of auto experts helps dealers ensure that what their customer sees and hears offline is what they see online, in the mailbox, and experience in yo...2023-05-1103 minVINCUE: CUE The Next LeaderShawn Armorer - Changing Lives by Managing the Data and Coaching the PeopleShawn Armorer is the owner & founder of BDC Alchemy Inc., and is a seasoned automotive strategist with 22+ years of experience. He specializes in creating revenue-generating BDCs by collaborating with dealerships to align their BDC strategies with sales and service departments for sustainable growth and operational efficiency.Shawn says that he “aspires to inspire until he expires.” His work is based on human development through emotional intelligence. Shawn is changing lives through his work creating BDCs using data, empathy and leadership. He works with dealerships in North America to hire and onboard BDC...2023-05-1109 minVINCUE: CUE The Next LeaderKerri Wise: Empowering Dealers to Effectively Pencil More Deals Leveraging Digital CapabilitiesAs Chief Marketing Officer of AutoFi, Kerri leads the marketing team of professionals driving awareness and growth of AutoFi’s sales and finance platform. AutoFi empowers teams to more effectively pencil deals with customers—on the dealer website, over the phone, in the showroom, and service drive.Kerri is also one of the Founders and President of Women of Color Automotive Network (WOCAN). WOCAN is focused on "Driving Change and Creating Lanes". The organization was founded by four prominent women of color in the auto industry with the goal of attracting, conn...2023-05-1112 minVINCUE: CUE The Next LeaderGlenn Pasch: A Master in Digital Marketing and Leadership Training for DealershipsGlenn Pasch is CEO of PCG Digital a full-service digital marketing agency that specializes in helping dealerships and businesses generate more qualified shoppers. Glenn says, "My goal is helping people & companies connect customer experience to marketing and cut through chaos to deliver more qualified customers and increase sales. My passion is teaching those new to leadership roles how to succeed. If you want your marketing to make a difference, your team has to be aligned. That comes from education, training and accountability."#VINCUE #VINCUEauto #dealership #CuetheNextLeader2023-05-1112 minVINCUE: CUE The Next LeaderTracy Myers - Fourth Generation Dealership Owner Helping People Get the Vehicle of Their DreamsTracy Myers has spent over 31 years in the automotive business and is the current owner of Frank Myers Auto Maxx located in Winston-Salem, North Carolina. The original owner, Frank Myers, is Tracy's Great-Grandfather. Frank started the business over 100 years ago. Tracy learned from his father that to run a successful dealership he needs to focus on the 3 P’s: People, Process, and Product. And that the people always come first. This philosophy continues to guide Tracy and how he runs a successful business.Tracy’s dea...2023-05-1107 minVINCUE: CUE The Next LeaderTom Gross - Loves Software That Makes Dealerships More EfficientA 30-year veteran of the automotive industry who held virtually every role in the dealership from salesman to internet director to GSM and more. He loves when he finds software like VINCUE that makes dealerships more efficient. His favorite VINCUE feature is Deal Finder which allows dealers to see the equity position in the vehicles and provides visibility into the profitability of the vehicle. He appreciates that when dealers ask for new and innovative features he usually sees them in the VINCUE system within a few months.#VINCUE #VINCUEauto #dealership #C...2023-05-1006 minVINCUE: CUE The Next LeaderSean Stapleton - Disrupting Digital Marketing with His New Company Dealer TeamworkFounder and CEO of Dealer Teamwork, Sean Stapelton leads a digital marketing and lead generation company that helps dealers spend smarter with a maniacal focus on SEO, SEM and Social Media.Dealer Teamwork believes that every vehicle is unique. They use their patented process to track and optimize the daily spend on every vehicle to drive more leads to their dealers. #VINCUE #VINCUEauto #dealership #CuetheNextLeader2023-05-1008 minVINCUE: CUE The Next LeaderHugh Palmer - Empowering Excellence at Beaver ToyotaAs the Director of Used Cars at Beaver Toyota in Cumming, GA, Hugh Palmer oversees the vast inventory of 500-600 used cars every month, which then translates to 350-425 pre-owned sales each month! Hugh not only sees this as his responsibility but that he and his team are seen as a resource to every department within the dealership. Hugh brings over 20 years of experience in the automotive industry and has developed some key initiatives and new thinking for Beaver Toyota. Hugh's style is focused on empowering his team to perform at their best and helping to foster a...2023-05-0320 minVINCUE: CUE The Next LeaderJaden Abad - Driving Success: A look behind the VBC curtainJaden Abad is the Director of Acquisition at Beaver Toyota, Cumming, GA. Over the last two years working in the Vehicle Buying Center (VBC) Jaden has been dedicated to building strong relationships with customers and has helped contribute to the positive culture of Beaver Toyota. In his role, Jaden is responsible for acquiring vehicles to buy from the auction, wholesale, and private parties. With a team of three buyers, Beaver Toyota has been successful in buying 250-300 cars per month with 120-150 of those being from private parties. Jaden has been instrumental i...2023-05-0309 minVINCUE: CUE The Next LeaderTodd Caputo - "The Used Car King": Treating his dealers like royaltyTodd Caputo is President of Todd Caputo Consulting offering his expertise and services to several dealerships across the US. Todd is an expert in automotive retail; wholesale variable operations; and in-dealership fixed operations. He specializes in used vehicle inventory acquisition, used vehicle reconditioning, new and used vehicle e-commerce, digital and traditional marketing, brand building, organizational development, and team building. Todd began his full-time career in the automotive retail industry as the General Manager of Sun Chevrolet in 1994. He later acquired the dealership from his father in 2012.During his career, Todd built a strong l...2023-04-1328 minVINCUE: CUE The Next LeaderJack Kain Ford Pivots to Source Smarter with VINCUE as Inventory Continues to FluctuateLike many dealerships across the country, Jack Kain Ford experienced a dip in their inventory levels during the pandemic. They decided to invest in their buying center vision even further, teaming up with VINCUE for unparalleled support. With VINCUE, Jack Kain Ford is now equipped with the digital and in-store tools it needs to build a business out of buying more inventory from the public, a strategy that guarantees increased gross per copy on used car sales.Listen to their success story here!#VINCUE #VINCUEauto #dealership #inventorymanagement #CuetheNextLeader2023-01-0931 min