Shows
VRMA ArrivalInside VRMA's New Government Affairs CouncilIn this episode of the VRMA Arrival podcast, VRMA Board Chair Jodi Refosco sits down with Tiffany Edwards of Weatherby Consulting to discuss the formation of VRMA’s new Government Affairs Council and what it means for the vacation rental industry. They explore why the council was created, how it consolidates previous advocacy committees, and what major regulatory challenges it aims to address, including housing affordability, tourism taxes, and commercial classification. Edwards also offers a behind-the-scenes look at the council’s structure, funding strategy, and how VRMA members can get involved, donate, and shape the industry’s future.2025-05-1318 min
VRMA ArrivalThe 911 Lifeline Every Vacation Rental NeedsIn this episode of the VRMA Arrival podcast, Onita Mihaly, senior director of brand marketing at Ooma, discusses the company's role in improving short-term rental (STR) safety with its VoIP-based landline service.2025-04-2913 min
VRMA ArrivalTargeted Training, Tailored Tracks: A Preview of VRMA FoundationsIn this episode of the VRMA Arrival podcast, host Jodi Refosco, VRMA Board chair, is joined by Tim Cafferty (Sandbridge Blue & Outer Banks Blue) and Tyann Marcink Hammond (Branson Family Retreats) to preview VRMA Foundations, taking place April 14-15 in Savannah, Georgia.Unlike traditional conferences, Foundations is a brand-new event built from the ground up to deliver hands-on, targeted training for frontline staff, operations teams, and emerging leaders in the vacation rental industry. With longer, in-depth sessions and three focused tracks—Office, Field, and Team—attendees will walk away with practical skills and immediate takeaways.Tune...2025-03-2415 min
Alex and Annie: The Real Women of Vacation RentalsOne Industry, One Mission: The Power of Partnership Between VRMA & VR NationSend us a message!In this episode, we are joined by some of the most influential leaders in the vacation rental industry. From VRMA (Vacation Rental Management Association), we welcome Executive Director Anne Gardner and Chair of the Board of Directors Jodi Refosco. Representing VR Nation, we have President Matt Tisdall and Executive Director Heidie Henriksen. Together, we dive into the exciting evolution of both organizations, their upcoming conferences, and the importance of collaboration in shaping the future of vacation rentals.With two major events on the horizon: the VRMA Foundations: Frontline Excellence Training in...2025-03-0546 min
VRMA ArrivalMarcus Rader on Hostaway’s $365M Investment and Industry LeadershipIn this VRMA Arrival podcast episode, Marcus Rader, CEO of Hostaway, shared the company’s impressive growth since 2022, which is the last time we had Rader on the podcast, including securing a $365 million investment and expanding its product offerings. Hostaway has evolved into a multiproduct, all-in-one solution for short-term rental property managers, driven by customer feedback and innovation.Rader highlighted the role of AI in optimizing guest communication, enhancing property listings, and improving operations. He also discussed the company’s international expansion into France, Spain, and Italy, leveraging its European roots to localize offerings and strengthen its mark...2025-02-2421 min
VRMA ArrivalWhy Your Airbnb Listing Isn’t Working — And How to Fix ItOn the latest episode of the VRMA Arrival podcast, Bart-Jan Leyts, the 25-year-old founder of Otamiser, shared his insights into optimizing OTA rankings for short-term rentals (STRs) and hotels. Based in Ghent, Belgium, Otamiser has grown rapidly since its launch three years ago, recently introducing a cutting-edge tool called Autorank. Designed specifically for STRs, Autorank automates listing updates to align with ever-changing algorithms on platforms like Airbnb, helping property managers increase visibility, bookings, and guest satisfaction.
Leyts explained that many property managers neglect their listings after the initial setup, leading to poor rankings over time. Tools like...2025-01-2712 min
The Accommodation Show - Hospitality Success Series!VRMA's Software Showdown: Key Insights for Property ManagersTechnology is revolutionising the way we manage accommodations, but with so many property management systems available, how do you choose the one that’s right for you? This week, I’m diving into the highlights from VRMA’s Property Management Software Showdown, where we explored what’s shaping the future of property management technology. If you’re looking to stay ahead of the curve and run your business more effectively, you’re in for a treat.
We’re unpacking the story behind one of VRMA’s most talked-about sessions: the Property Management Software Showdown, brought to life by Kathleen Fitzpatrick, Alisa Justice, a...2024-12-0734 min
Thanks For VisitingLive From The VRMA Conference: The Biggest Takeaways About The STR IndustryWe’re coming to you live from the Vacation Rental Managers Association Conference! We partnered with Hostfully to host a party at the conference, and we took the opportunity to chat with leaders in the STR space and get their tips for you. In this episode, we share our biggest takeaways from VRMA. Plus, we interview 8 major players in the STR industry — from CEOs to co-hosts to leading property managers. They offer insights and advice on leveraging AI in your business, working with influencers, and optimizing your maintenance strategies. We also talk about the biggest pain points host...2024-11-281h 15
VRMA ArrivalFraud Rings and Fake Bookings: Lessons Learned in Vacation Rental ProtectionIn this episode of the VRMA Arrival podcast, Matthew Gurley, director of sales and partner integrations at Lynnbrook, discusses the growing issue of credit card fraud in the vacation rental industry and the strategies property managers can implement to protect themselves. Gurley explains how fraudsters target vacation rental companies, especially smaller or independent operators with less robust security measures. He shares examples of fraud schemes, including bot attacks that test stolen credit cards and instances where fraudsters book luxury rentals to commit theft or illegal activities.
Gurley emphasizes the importance of two-factor authentication (2FA) as a simple...2024-11-2521 min
VRMA ArrivalThe 95% Rule: Elevating Guest Satisfaction with David AngottiIn this episode, David Angotti, chief evangelist at Guesty, discusses the evolving landscape of the vacation rental industry. He explores the rise of unique, high-end rental properties popularized by Airbnb and how property managers can differentiate themselves by delivering personalized guest experiences. Angotti highlights the importance of leveraging technology, empowering staff, and maintaining a human connection in an industry driven by customer satisfaction. He also emphasizes the need for scalable training processes and strategic use of social media to build lasting relationships with guests. With a focus on blending technology and the human touch, Angotti outlines the future of...2024-10-2927 min
Short Term Rental Riches259. VRMA 2024 Highlights: Top STR Trends, Revenue Strategies, and AI Tools for Airbnb SuccessThe short-term rental industry is undergoing rapid changes, and the Vacation Rental Management Association (VRMA) 2024 conference was the ideal event to catch up on the latest developments. This year’s VRMA conference highlighted the most recent trends in the vacation rental space, covering everything from revenue management best practices to AI-powered tools for hosts. Whether you're an Airbnb host with one property or a property manager overseeing hundreds of STRs, the insights from this event can make a significant impact on your operations and revenue. Key discussions centered around improving guest experiences, minimizing host cancellations, and leveraging AI tools to...2024-10-2921 min
The Vacation Rental Manager's Podcast with Sarah and TEpisode 179 - They’re Back! 2024 VRMA Conference Takeaways with Sarah and TSend us a textThey are back, and better than ever! Sarah and T recently made an appearance at the VRMA International Conference and reprised their very popular "Conference Takeaways with Sarah and T" session. Hear the live recording of the conference session that took place in Phoenix at the end of the VRMA Conference and make note of these business changing ideas that came up. 36 attendees share their one thing that will pay for the cost of the conference!In the Not So Hot Off The Press, But Definitely Happening segment Sarah and T share a r...2024-10-2852 min
Slick Talk: The Hospitality PodcastBONUS: Exclusive Luxury Insights with Nir Miamon at VRMAJoin us at the VRMA event for an exclusive interview with Nir Miamon, a prominent figure in luxury vacation rentals. Discover Nir's fascinating transition from nightlife entrepreneur to managing upscale properties, and learn the strategies behind successful property management, including the distinctions between exclusive and non-exclusive approaches. Nir talks about building client relationships, the importance of high standards in property management, and the launch of innovative solutions like a new LPMS platform and a CRM. Tune in for an inspiring discussion on creating exceptional guest experiences and industry advancements.——–Thank you for tuning into ou...2024-10-2418 min
Good Morning HospitalityBONUS: VRMA Recap (from VRMA) - Shifting Focus to Quality & Guest ExperienceIn this episode, Brandy and Wil join Leo from our EU Crew as they recap their experience at the VRMA conference, where discussions moved from rapid growth to a greater emphasis on quality and guest satisfaction. They explore how operators are increasingly focused on improving hospitality services, diversifying marketing channels, and maximizing value for guests through concierge and upsell services. The conversation also touches on AI's role in hospitality, particularly Marriott's AI-powered search, and the potential for elevating standards in the short-term rental sector. Tune in for fresh insights and a look ahead for the industry.2024-10-2215 min
Workflows & EspressosVRMA International TakeawaysJoin Meaghan as she recaps her experiences from the recent VRMA Conference in Phoenix. Meaghan highlights the importance of human connection and employee recognition in the workplace, drawing insights from industry experts like Rachel Alday of Abode and the team from Tandemly. Additionally, Meaghan delves into strategies for effective communication with property owners, maintaining successful laundry operations, and ensuring high levels of employee engagement. Tune in for a blend of innovation, professional growth, and practical tips on fostering meaningful workplace relationships.Thank you to Inhaven for sponsoring this episode!Connect...2024-10-2229 minSlick Talk: The Hospitality PodcastBONUS: Insights from Sean Breuner of AvantStay at VRMAJoin us for this special episode of Slick Talk, recorded live at the VRMA event, where we sit down with Sean Breuner, the founder of AvantStay. Sean shares the story of AvantStay's inception, the challenges faced in the dynamic short-term rental industry, and the impact of natural disasters and the pandemic. Dive into how AvantStay focuses on luxury rentals and uses technology and infrastructure to scale, offering premium experiences and generating impressive revenue for homeowners. Sean also highlights the importance of market density, guest loyalty, and strategic partnerships in scaling a successful property management company.——–Th...2024-10-2218 min
STR Data Lab™ by AirDNALive From VRMA: Hurricanes Impact, Urban Challenges, and Q4 OutlookIn this episode of The STR Data Lab, Jamie and Scott broadcast live from the VRMA conference in Phoenix, Arizona, where they break down the key issues shaping the short-term rental industry today. They emphasize why events like VRMA are more important than ever, offering a crucial space for the industry to come together and tackle pressing challenges head-on.The conversation kicks off with the aftermath of hurricanes Helena and Milton, which caused a wave of cancellations across Florida and North Carolina. Asheville alone saw over 85,000 nights canceled, while Atlanta experienced a 50% spike in bookings as people...2024-10-1717 min
Good Morning HospitalityFamily Travel Trends, VRMA, & More Coffee!Join Brandy, Michael, and Wil as they discuss the latest trends and events in the hospitality industry. In this episode, we dive into the excitement surrounding VRMA in Phoenix, touching on industry insights, conference schedules, and personal anecdotes. Discover the surprising trends in family travel, the challenges of planning multigenerational trips, and public perception of personal finances ahead of the holiday season. Plus, get updates on Well & Good Morning Coffee's VRMA presence and a shout-out to community contributions in Asheville. Whether you're a hospitality pro or just curious, tune in for informative discussions and...2024-10-1421 min
VRMA ArrivalPierre-Camille Hamana on Simplifying Software Integration for HostsIn this episode of the VRMA Arrival podcast, we delve into the journey and insights of Pierre-Camille Hamana, the founder and CEO of Hospitable. Hospitable is a company dedicated to providing software solutions for property managers and hosts in the short-term rental industry.
In the episode, Hamana shares his background and journey to founding Hospitable. Originally trained as a lawyer, his entry into the property management software space was driven by personal necessity when he started renting out his apartment on Airbnb.
Hospitable began as a solution to automate guest communication and has evolved over...2024-08-2730 min
VRMA ArrivalFrom CDs to Clouds: Avantio’s Tech Evolution in Vacation RentalsIn the latest episode of the VRMA Arrival Podcast, VRMA publications editor Alexa Schlosser interviews Tommy Ciaccio, head of business development for Avantio in the US and Canada. Ciaccio shares Avantio’s journey from its beginnings in Spain to its expansion into North American markets, highlighting their focus on innovation and local expertise.
Avantio, founded 22 years ago in Spain, successfully entered the US and Canadian markets about four years ago. This growth is attributed to hiring local experts who understand regional nuances and regulations.
Airbnb, Vrbo, and Booking.com are key distribution channels. Avantio works cl...2024-07-3020 min
VRMA ArrivalBoom’s AI-Driven Approach to Property ManagementIn this episode of the VRMA Arrival podcast, Shahar Goldboim, co-founder and CEO of Boom, discusses how Boom is revolutionizing the property management industry through AI integration. He explains that Boom supercharges property management systems (PMS) by providing comprehensive solutions that integrate AI for business analytics and operations management. Shahar describes the origin of Boom, stemming from his previous company Design VR, and how the AI revolution prompted the development of Boom's AI solutions.
Goldboim highlights the unique value Boom offers by centralizing fragmented solutions within the industry, thus creating a “center of truth” for prop...2024-06-2515 min
VRMA ArrivalProfessionalism, Personalization, and Technology with Jeremy GallOn this episode of the VRMA Arrival podcast, we welcomed Breezeway CEO Jeremy Gall to discuss the state and challenges of the short-term vacation rental market. Breezeway is an operations and guest experience platform serving clients in the vacation rental market.
Gall highlighted the market’s robustness and the challenges property managers face with new homeowners’ unrealistic expectations and shorter booking windows. He emphasized the importance of building trust and maintaining relationships with owners by providing personalized services and leveraging technology. He also shared Breezeway’s plans to enhance its operations tools and the significant impact of AI on...2024-04-3027 min
Straight Fire VRSeason 2 episode 8 The Ghost Town called VRMASend us a textVRMA is the largest Vacation Rental Manager's association in the world. Recent low attendance and leadership shakeups has raised eyebrows in the industry. Our panel guests Scott Leggat and Amber Carpenter do a deep dive to try to uncover what is at the root of recent chaos.2024-04-2153 min
VRMA ArrivalCommon Mistakes Property Managers Make with PMS SystemsIn this episode of the VRMA Arrival podcast, VRMA editor Alexa Schlosser interviews Dave Payette, the founder of 365Villas, discussing his journey in founding the company and the influence of his background in technology. Payette shares his experience transitioning from the tech industry to the vacation rental sector and the challenges he faced as a property manager himself.
Key topics covered include:
The evolution of property management technology and the need for comprehensive platforms.
Factors to consider when choosing property management software, such as comprehensiveness, track record, usability, and support.
The importance of maximizing the effectiveness o...2024-03-2621 min
VRMA ArrivalStreamlining Vacation Rental FurnishingIn this VRMA Arrival podcast episode, Sage Nathan of Minoan discusses the concept of systematizing furnishing in the context of short-term vacation rental businesses. Minoan is a tech platform that aims to streamline the furnishing process for vacation rental owners and operators. Sage emphasizes the challenges in the industry, such as using outdated systems like spreadsheets, and highlights the need for a more efficient approach.
Minoan provides a free platform where users can create an account and access a variety of brands they work with, offering discounts and a unique shopping experience. The platform includes a Google...2024-02-2619 min
The Sharp Notes with Evan TothDustin Blocker and the Vinyl Record Manufacturers Association (VRMA)It’s one thing to love vinyl records and to enjoy listening to them, most people stop there. But, you might even go a step further and truly embrace vinyl culture and become a serious collector, there are plenty of those folks, too. But it’s a whole other ball of wax to learn the ins and outs of actually creating discs and becoming involved in the manufacturing process. That’s just what Dustin Blocker has done.Originally, Dustin was a musician who soon turned his attention to the record label industry by founding North Texas-based artist...2024-02-2550 min
VRMA ArrivalEstate Planning for Vacation Rental OwnersKevin Vozar, the senior director of business development and
owner relations at Cabins for You, discusses the importance of estate planning for short-term vacation rental owners in this episode of the podcast.
He shares his journey into the short-term rental market after a career in financial services and emphasizes the necessity of estate planning, highlighting the basic components: a will, a durable family power of attorney, and advanced directives. He stresses the importance of planning to avoid interruptions in property management and potential complications for heirs in case of an owner's incapacitation or passing.
He...2024-01-2920 min
VRMA ArrivalInside KEY.co’s Capital One Venture X PartnershipKim Lalande from KEY.co discussed significant updates since
their last conversation. The company has experienced substantial growth, expanding its curated home inventory from 700 to over 3,000 properties, aiming to hit 4,000 by year-end. A major announcement was their partnership with Capital One Venture X program, targeting high-end spenders with curated inventory and personalized services, enhancing the overall stay experience.
The conversation touched on the evolving landscape of the vacation rental industry, highlighting the impact of large companies like Capital One entering the vacation rentals space. Kim emphasized the industry’s maturation, paralleling trends in the hotel industry but wi...2023-12-1820 min
VRMA ArrivalInnovating Procurement with Ashley ChingAshley Ching, the founder and CEO of Inhaven, discussed her
professional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared her background as a mother of four and a frequent traveler, highlighting the issues she faced with inconsistent and misleading descriptions of vacation rentals.
The conversation delved into the challenges property managers and hosts face when sourcing products for vacation rentals, such as durability and...2023-11-2717 min
The Boostly Podcast7 Takeaways from attending VRMA, BPCON2023 and HostconWelcome to Boostly Podcast Episode 673.
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On today's episode we discuss the 7 key takeways from attending VRMA, BPCON2023 and Hostcon. You Don't Want To Miss It!
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• https://Boostly.co.uk/podcast2023-11-2020 min
Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue ManagementTakeaways and learning lessons from VRMA Orlando>>> Watch our free Revenue Management training at https://www.getpaidforyourpad.com/cfm-replay>>> FREE E-Book: 5 Most Common Airbnb Revenue Management Mistakes>>> Click here to downloadIn today's episode of Get Paid for Your Pad, we had a fantastic conversation with Moira Sedgwick and David Curtis about their experiences and key takeaways from the VRMA conference. Moira runs A Chalet Collective and can be found on Instagram at @achalet.collective, specializing in hosting and designing vacation rental properties. Meanwhile, David Curtis operates We Host Canada, which you can discover on Instagram...2023-11-0654 min
Good Morning HospitalityVRMA Takeaways + Other Industry NewsWelcome back to our normal programming! The GMH crew hopes you all had a great time at VRMA and are properly recovered! In this episode, you will hear the key takeaways and topics we heard at VRMA from the show floor to the great lineup of panels. We want to say thank you to everyone who came up to us and shared their support of the podcast over the years! It meant a lot to hear from current friends and many new faces... it truly fuels us to keep going!This episode is brought t...2023-10-3036 min
VRMA ArrivalScaling and Adapting with Will ParryIn this episode of the podcast, Will Parry, CEO and co-founder of ALTIDO, discusses various aspects of his company. ALTIDO is a hospitality-focused property management company operating in Western Europe, including the U.K., Portugal, Italy, Spain, and France.
2023-10-3031 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 161 - 33 VRMA Conference Attendees Share Their Key TakeawaysSend us a textAgain this year Sarah and T have come through with their signature episode. The VRMA Conference takeaways has become an annual must listen to podcast. This year Sarah and Tim talk to more than 30 participants at the conference held in Orlando about what was hot, and what was not at VRMA. Some of our special guests include: Paul FaringhamNorman Lee Sherry Thompson Mary Beth Miles Clayton Kagi Yael Lederman Lauren Smith Miles Chew Lino Maldi...2023-10-3051 min
Heads In Beds ShowSpecial Recap Of VRMA 2023: Feat: Heather Bayer, Andy McNulty, Catherine Ratcliffe & Valerie GangasIn this episode Conrad drops a special release recapping VRMA along with four wonderful guests. Enjoy!⭐️ Links & Show NotesPaul Manzey Conrad O'ConnellConrad's Book: Mastering Vacation Rental MarketingHeather BayerAndy McNultyTouch StayCatherine Ratcliffe STR Benefits Consulting Valerie Gangas🔗 Connect With BuildUp BookingsWebsiteFacebook PageInstagramTwitter🚀 About BuildUp BookingsBuildUp Bookings is a team of creative, problem solvers made to drive you more traffic, direct bookings and results for your accommodations brand. Reach out to us for help on search, social and email marketing for your vacation rental brand.2023-10-301h 27
Behind the StaysThe Future of Vacation Rental Management Companies — Stories and Ideas from a Former VRMA PresidentMeet Mike Harrington, a true legend among vacation rental managers.
Mike’s career in hospitality started by accident. After graduating from business school, Mike received a call from a recruiter to join a vacation rental management company on Hatteras Island.
He learned the ropes of the industry at this first gig, grew to love the art of the business, and eventually decided that what he really wanted was to own and operate his own vacation rental management company.
After working at one of the largest vacation rental managers in the Outer Banks, Mike decide...2023-10-241h 08
VRMA ArrivalAdvocating for the Future of Vacation Rentals with David KraussIn this episode, David Krauss, the co-founder and CEO of Rent Responsibly, discusses the role of his organization in the vacation rental industry. Rent Responsibly is a community building and education platform focused on advocacy support and community building within the short-term vacation rental industry.
Krauss talks about his journey into advocacy, starting as a host and later becoming involved in the industry after facing party related issues in his rentals. He emphasizes the importance of organized local communities and the need for strong leadership in addressing industry challenges.
The conversation touches on various aspects...2023-09-2528 min
VRMA ArrivalMastering Work-Life Balance with Andy NewmanIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Andy Newman, founder and CEO of Newman Hospitality. The discussion touched on the following topics:
Andy's background: He transitioned from a career in banking and coaching to the short-term rental industry due to his passion for travel and cultural exchanges.
The birth of Newman Hospitality: Andy became an early Airbnb operator and discovered the importance of the short-term rental industry. He attended VRMA conferences, leading to the establishment of Newman Hospitality, which prioritizes hospitality and focuses on employee well-being.
Work-life balance: Andy emphasizes the significance of wo...2023-08-2828 min
Alex and Annie: The Real Women of Vacation RentalsThe Inside Scoop Behind the VRMA, with Executive Director Kimberly MilesSend us a message!Today joining Alex & Annie is Kimberly Miles, Executive Director of the Vacation Rental Management Association (VRMA) - an international, professional trade association of the vacation and holiday rental property management and hospitality industries. Kimberly has been with the VRMA for 2 years, and previously had an impressive 19 year tenure at American Hotel & Lodging Association, where she advanced up to becoming their SVP of Operations.Our very own Alex Husner is also a board member of the VRMA, so on this episode Alex and Kimberly dive into highlighting the role of the Executive...2023-08-1635 min
VRMA ArrivalThe Rise of Last-Minute Travel with David WeissIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to David Weiss, CEO of Whimstay, about why last-minute travel is on the rise, ways property managers can drive incremental revenue, and more.
2023-07-3117 min
VRMA ArrivalMaximizing ROI with Dale SmithIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Dale Smith, CEO of SDDE Smith Group, about his unique way of maximizing ROI from the properties he manages, the biggest trends he's seeing in the industry, and more.
2023-06-2625 min
VRMA ArrivalCurated Experiences with Kim LalandeIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.
2023-05-3020 min
VRMA ArrivalDynamic Pricing with Eduardo MandriIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Eduardo Mandri, CEO and co-founder of Angel Host, about how dynamic pricing helps optimize revenue, practical strategies for maximizing revenue on vacation rental properties, and more.
2023-04-2220 min
VRMA ArrivalChatting ChatGPT with Bart SobiesIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Bart Sobies, founder of iBooked.Online, about how artificial intelligence (AI), and specifically generative AI, can help increase operational efficiency for short-term rental property managers.
2023-03-2736 min
VRMA ArrivalNoise Issue Solutions with Jim NetskaIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to PointCentral Director of Sales Jim Netska about the biggest issues related to noise that property managers are facing, noise regulations, tech solutions for noise, and more.2023-02-2718 min
VRMA ArrivalSustainable Business Practices with Bob GarnerIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to short-term rental sector advocate for sustainability and founder and CEO of EnviroRental Bob Garner about why short-term rental managers and owners should focus on sustainability, the biggest hurdles to getting started, and more. 2023-01-2631 min
VRMA ArrivalRevenue Management, Technology, and Regulations with John AnIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to short-term rental industry expert John An about data-informed revenue management, the biggest big trends he is currently seeing in the industry, the challenges of regulations, and more. 2022-12-1923 minSlick Talk: The Hospitality PodcastSpecialized Tech? Or All In One Solutions? VRMA Panel RecapIn this episode, I grabbed my friends, Andrew Kitchell, Brandy Canaley, Luca Zambello, and Ela Mezhiborsky to record our panel discussion from VRMA in Vegas to put on the podcast for all of you Slick Talkers who couldn't attend or maybe wanted a little more in depth discussion around this topic!This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no bra...2022-12-1448 min
VRMA ArrivalSmart Home Tech with Richard GuntherIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to smart home technology expert Richard Gunther about the most important things short-term rental property managers should think about when it comes to safety and security, the mistakes property managers make when it comes to technology, and more. 2022-11-1433 minSlick Talk: The Hospitality PodcastYes, Another Conference Recap from Book Direct Show to VRMA in Vegas!As you're reading and maybe seeing on socials, we had a big conference stretch! From Miami to Las Vegas, we attended the Book Direct Show and the VRMA conference and had a blast along the way. In this episode, I share (yes, a solo episode) my thoughts and feelings from the conference's at a high level (because there was so much to cover in a short episode) and I hope you all had the opportunity to rest and recover if you were in attendance!Mentioned in this episode:
Book Direct Show Recap Video
...2022-11-0214 minHeads In Beds ShowVRMA Recap: Las Vegas 2022⭐️ Links & Show NotesPaul Manzey Conrad O'ConnellVRMA🔗 Connect With BuildUp BookingsWebsiteFacebook PageInstagramTwitter🚀 About BuildUp BookingsBuildUp Bookings is a team of creative, problem solvers made to drive you more traffic, direct bookings and results for your accommodations brand. Reach out to us for help on search, social and email marketing for your vacation rental brand.2022-11-0211 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 135 - VRMA International Conference TakeawaysSend us a textThis is it. The most popular episode of the year! VRMA Conference Takeaways with Sarah and T. Live from Las Vegas this episode was recorded at the end of the recent VRMA International conference. A record attendance, and a record number of educational sessions made for good discussion. Listen to all of the good takeaways from attendees.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs...2022-10-3144 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 134 Sell Your VRMA Session To Us!Send us a textVRMA's International Conference starts in less than one week from the day this episode was dropped. This episode is for all of those folks who were not selected by Sarah and T in the last episode as being "Sarah and T Approved." Listen in as 8 presenters tell us why we should come to their session at the VRMA International Conference!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:2022-10-1731 min
VRMA ArrivalGrowing Your Inventory With Brooke PfautzIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Brooke Pfautz, founder and CEO of Vintory, about his workshop at this year's VRMA International Conference and his predictions for the future of the industry.2022-10-1722 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 133 - Sarah and T's "Don't Miss" Session Recommendations at VRMA International ConferenceSend us a textThe VRMA International Conference is fast approaching and it can be overwhelming to many vacation rental managers. Thousands of attendees, dozens of sessions, and the lure of the distractions of Las Vegas await. Our two hosts have taken time to go through the entire VRMA International program and in this episode they give you recommendations about what sessions to attend for every time slot. We are open to your ideas about what we got wrong on our next episode!Find all of Sarah and T's content at www.sarahandt.com You...2022-10-0336 min
VRMA ArrivalOutperforming Big Brands With Doug KennedyIn this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Doug Kennedy, president of Kennedy Training Network, about his session at this year's VRMA International Conference, as well as advice for vacation rental managers as they head into 2023. 2022-09-2627 min
VRMA ArrivalRental Safety and Security With Breezeway's Justin FordIn this episode of the podcast, VRMA Arrival editor Dani Damario talks to Justin Ford, the director of safety and certification programs at Breezeway, about safety standards in the short-term vacation rental market and the future of safety and security in the industry. 2022-06-2731 min
VRMA ArrivalHostaway's Marcus Rader on Guest Demand and the Industry's FutureIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Marcus Rader, founder and CEO of Hostaway, about the hottest locations for guest demand in 2022, what property managers should think about when developing their marketing strategy, and the continued growth of the short-term rental market. 2022-05-3148 min
VRMA ArrivalChallenges and Trends With Breezeway's Koryn OkeyIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Koryn Okey, vice president of client experience at Breezeway about the company's annual Property Operations Report, big trends she is currently seeing in the marketplace, and her opinion on how the short-term rental industry increase its professionalism.2022-05-1030 min
Alex and Annie: The Real Women of Vacation RentalsVRMA Spring Forum Recap: All In On Advocacy, with President Miller HawkinsSend us a message!Tune in for this special episode where we speak with VRMA President, Miller Hawkins, about the recent Spring Forum in Chicago. Advocacy was top of mind at this event, as vacation rental managers came together to find a way to protect the industry from the infringement of short term rental laws that are spreading like wildfire. While local governments are enacting these laws to prevent the problems that come from the "bad apples" that have accompanied the surge in popularity of short term rentals, they are also jeopardizing the livelihoods of the professional...2022-04-2041 min
VRMA ArrivalTours and Activities With Matthew LoneyIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to the president and CEO of Xplorie, Matthew Loney, about driving value through offering tours and activities to guests staying at short-term rentals. 2022-03-2826 min
VRMA ArrivalChatting With Vered Raviv Schwarz, President and COO of GuestyIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to the president and chief operating officer of Guesty, Vered Raviv Schwarz, about how the pandemic has changed how customers see accommodations; the big trends she's currently seeing in the marketplace; and more. 2022-02-2223 min
VRMA ArrivalUpcoming Events with VRMA Education Committee Co-Chair Melaney RobbinsIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Education Committee Co-Chair Melaney Robbins about what it’s like to volunteer on a committee and the upcoming Spring Forum in Chicago, April 11-12, 2022.2022-01-2611 min
VRMA ArrivalLooking Back and Looking Forward With VRMA President Miller HawkinsIn this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to new VRMA President Miller Hawkins about his first VRMA memories, his time on the board of directors, and his focus for his term as president.2021-12-2029 min
Slick Talk: The Hospitality PodcastBrandy Canaley, Sextant Stays Episode from VRMAThis is a bonus episode that was recorded in person at the VRMA Conference in October where I got to sit down with Brandi Canaley who is the COO of Sextant Stays based out of Miami!In this episode, we lightly chat about her story of getting into the industry, the evolution of the brand, and of course... iPad robots!You can tune in to awesome episodes like this on Hospitality.FM or your favorite listening platform!Sponsored by NoiseAware! Uses the code SLICKTALK20 and you won't regret it! ...2021-12-0418 min
CFY PodcastS1E23 - VRMA 2022 InsightsHey Folks! Welcome to Episode 23 of the CFY Podcast. On this episode, join our host Kevin Vozar, as he discusses insight from his recent experience at the Vacation Rental Management Association (VRMA) conference. Get insight on top trends and expectations for the new year!2021-11-0316 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 108 - With a Little Help From Our Friends. VRMA 2021 Conference TakeawaysSend us a textIn this much anticipated episode Sarah and T have asked some of their friends to fill us all in on the best takeaways from the VRMA International Conference in San Antonio, Texas. In a fast paced episode we give you more than 100 ideas, ah ha moments, and things to think about from the recent conference. Special thanks to all of our participants (Robin Cragen, Paul Becker, Amy Gaster, Ryan Dame, Mike Harrington, Chris Bettin, Steve Schwab, and Sharon Walker). Get your pen and paper ready to take lots of notes!Find all o...2021-10-1848 min
VRMA ArrivalAdvocacy Series: VRMA's Advocacy PrioritiesIn the latest episode of the Advocacy Series of the VRMA Arrival Podcast, Jason Meyers, editor in chief of Arrival, and Greg Holcomb, government relations director of VRMA, discuss a few of the association's most important advocacy priorities. Listen to the full episode now.2021-08-0214 min
VRMA ArrivalAdvocacy Series: Right to RentIn this installment of the Advocacy Series of the VRMA Arrival Podcast, Jason Meyers, editor in chief of Arrival, and Eric Broughton, chief strategy officer at Inhabit IQ, discuss the Right to Rent program and what it’s designed to accomplish.2021-06-2412 min
VRMA ArrivalWhat Makes Your Business a Good Business?In the latest episode of the Arrival Podcast, VRMA’s Jason Meyers is joined by Jason Sprenkle, CEO of Key Data. The pair discuss industry insights, data, and key factors that make your business a good business.2021-05-2523 min
the no BS podcastVRMA Connect(ing) in-person with featured guest Michelle Williams
Co-Hosts Mateo Bradford and John Stokinger welcome Michelle Williams GM of Atlantic Vacation Homes, VRMA board member, and VRHP committee chair.On May 14th, 2021 the Vacation Rental Management Association had its first in-person conference since late 2019. Mateo and John were both in attendance in Sandestin, FL., and they also serve on different VRMA committees and sub-committees.We discuss what this means for the industry, the overall vibe of over 100 of us in a room together, raising over 200k in one night for Advocacy, and how involvement with VRMA positively impacts your business and o...2021-05-2037 min
VRMA ArrivalAdvocacy Series: The South Carolina SituationSmart City Policy Group’s Matt Curtis talks with vacation rental manager Jeff Coffee about how the South Carolina Vacation Rental Alliance is helping educate local governments about the important regulatory issues in the state.2021-04-2917 min
VRMA ArrivalAdvocacy Series: Organizing Locally in Galveston, TexasIn this installment of the Advocacy Series of the VRMA Arrival podcast, Matt Curtis, founder of Smart City Policy Group, talks with Claire Reiswerg and Liz Overton about their efforts to rally local managers to address the ever-shifting regulatory situation in Galveston, Texas.2021-04-2922 min
VRMA ArrivalA Love Letter to the IndustryIn this episode, VRMA Arrival Editor in Chief Jason Meyers talks with John Stokinger of TRACK Hospitality Software and Jon Marro, a designer and artist who collaborated with Stokinger to create an art piece that pays homage to the short-term vacation rental sector. See and purchase the piece here.2021-04-1309 min
VRMA ArrivalAdvocacy Series, Episode 3: A Discussion with Scott Leggat, CEO, LSI and Steve Milo, CEO, VTripsThis episode features a conversation with LSI’s Scott Leggat and VTrips’ Steve Milo, who chat with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and advocacy initiatives.2020-09-1625 min
VRMA ArrivalAdvocacy Series, Episode 2: A Discussion with Bob Milne, COO, Vacasa and Matt Renner, SVP Business Development, TrackThis episode features a conversation with Vacasa’s Bob Milne and Track’s Matt Renner, who chat with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and VRMA’s advocacy initiatives.2020-09-1024 min
VRMA ArrivalAdvocacy Series, Episode 1: A Discussion with Tiffany Edwards, Coletta ConsultingTune-in to VRMA's official podcast series as we discuss vacation rental management trends, hot topics, and association initiatives with the industry’s leading minds. Our latest episode features a conversation with Coletta Consulting's Tiffany Edwards, who chats with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and Collaborative Committee.2020-08-2819 minVRMA ArrivalThe COVID-19 Impact of Short-Term Rentals Survey with Scott Shatford and David KraussIn this episode, join Greg Holcomb (VRMA Government Relations Director), David Krauss (founder and CEO of Rent Responsibly), and Scott Shatford (founder and CEO of AirDNA. The group discusses the newly-released survey report from VRMA—in partnership with AirDNA and Rent Responsibly—which highlights the impact of the COVID-19 pandemic on the U.S. short-term rental industry. Listen as they go over the importance of this special report, what’s happening with current trends, how bookings are being affected, and more.2020-05-2943 minVRMA ArrivalVRHP New Cleaning Guidelines in Light of COVID-19 with Durk Johnson and Michelle WilliamsCleaning your vacation rental property can be a tedious, time-consuming task on a normal day, let alone in the midst of a global pandemic. Join Vacation Rental Housekeeping Professionals (VRHP) Executive Director Durk Johnson and VRHP chairperson and VRMA Board member Michelle Williams as they discuss the new cleaning guidelines part of the VRMA & VRHP SafeHome campaign. The two cover disinfection and sanitation techniques, recommended products, maintenance, the importance of communication, and how to implement these new guidelines into your housekeeping routines in light of COVID-19. Listen now!
Episode notes: You can view the Environmental Protection Agency...2020-05-0628 minVRMA ArrivalIndustry Trends, #VRMAEurope, and Recent Vacasa News with Vacation Rental Expert Simon LehmannJoin VRMA Executive Director Mike Copps as he talks with Simon Lehmann, founder of AJL Consulting and featured speaker at the upcoming 2020 VRMA European Conference in Lisbon, 15-17 March. The pair go over Simon’s significant background in this sector—from running Interhome to his work with Phocuswright and Vacasa. They discuss recent news regarding Eric Breon’s resignation at Vacasa and dive into a host of relevant industry topics that will all be discussed at the VRMA European Conference, including professionalism, standardization, property management company growth, opportunities in the space, and more.2020-02-1848 minVRMA ArrivalDistribution, Marketplaces, and #BookDirect with Vince PerezJoin VRMA Executive Director Mike Copps as he talks with Vince Perez, founder of FetchMyGuest. The two talk all things distribution, from the current state of listing sites and marketplaces in the vacation rental space to opportunities tied to #BookDirect.
Vince and Mike go over the challenges the industry is facing—particularly on the regulatory front—and the importance of telling our story. Additionally, Vince goes into detail about other technological opportunities and challenges within the industry, and piques Mike’s interest talking about his time as a professional baseball player in Japan.
Pop in your e...2020-02-0459 minVRMA ArrivalDurk Johnson, VRHP Executive Director and Master of the HouseJoin VRMA Executive Director Mike Copps as he talks with Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals and Master of the (back of the) House. Mike and Durk talk all things Vacation Rental Housekeeping Professionals (VRHP), including the exciting news about the recent merger of their respective organizations and what that means moving forward. Durk also discusses trends in the industry, what he sees down the road, and how VRMA and VRHP are uniquely positioned to address these exciting changes. Additionally, Durk gives a preview of where VRHP will be in 2020, from their own seminars to...2020-01-2857 minVRMA ArrivalIndustry Trends & Revenue Management with Rented’s Cliff JohnsonJoin VRMA Executive Director Mike Copps as he talks with Rented Chief Commercial Officer Cliff Johnson. Cliff is also co-founder of Vacasa as well as VRMA board member and true subject matter expert. The two discuss revenue management, the process of pivoting business models, the changing dynamics of the vacation rental industry over the course of Cliff’s ten years as a part of the community, consolidation, where the industry is heading, how VRMA needs to be positioning itself to get ahead of these changes, and much more. There’s a ton of information in here as Cliff shares his...2019-12-181h 01VRMA ArrivalNorth American Vacation Rental Survey Results with Transparent’s Pierre BecerrilJoin VRMA Executive Director Mike Copps as he talks with Transparent’s co-founder and CEO Pierre Becerril about their recent collaborative effort to launch a North American Vacation Rental industry survey. The two discuss the survey process and results, net steps and future plans (spoiler: there will be a survey conducted every year moving forward), where to access the 2019 survey report (free to VRMA members), and some key-takeaways from the 2019 edition including data regarding distribution, marketing, technology utilization, revenue management, and more. It’s a comprehensive report and there’s a lot to discuss; listen to the latest episode now!2019-12-1151 minVRMA ArrivalVacasa COO Bob MilneJoin VRMA Executive Director Mike Copps as he interviews Bob Milne, Chief Operating Officer of Vacasa, North America’s largest vacation rental platform. Mike and Bob dive into all things Vacasa, with a particular emphasis on recent headlines regarding funding, acquisitions (with a focus on Wyndham Vacation Rentals), and a potential IPO. The two also discuss Vacasa’s proprietary software & technology and plans for expansion in vacation rentals as well as HOAs and realty. There’s a lot going on with Vacasa, and we try to cover all of it.2019-11-251h 02The Vacation Rental Manager's Podcast with Sarah and TEpisode 57 - 2019 VRMA International Conference Takeaways with Sarah and TSend us a textFor the 3rd consecutive year Sarah and T have done one of the final sessions at the VRMA International Conference, and today's episode is this year's edition. Hear from 35 different vacation rental managers who provide their one big takeaway from the annual conference that they will put into action to improve their business. This is great content and it is provided by you - our listeners! Thank you for coming to the session and thank you for listening! In the Rapid Fire segment hear from one of our biggest supporters - Robin Craigen of M...2019-10-2145 min
Unlocked by Matt LandauVRMA Wrap-Up with Terry Whyte After an action packed VRMA week, I got the chance to sit down with Terry Whyte and talk about the conference as well as software and I wanted to share our conversation while VRMA is fresh in everyone’s minds. Please note that the 4th Season of Point Central sponsored Unlocked launches next Wednesday the 23rd of October! Links mentioned in this episode: www.vrma.org www.vrmb.com/keystone-awards/2019-10-1836 minVRMA ArrivalVacation Rental Tech Trends with Sean MillerVRMA Executive Director Mike Copps chats with PointCentral President Sean Miller. The two talk technology within the vacation rental space and beyond: from keyless entry to artificial intelligence and everything in between. Learn more about Sean and his role at PointCentral, what technologies property managers should be utilizing, and what you can expect from Sean’s sessions at the upcoming VRMA International Conference.2019-10-1055 minVRMA ArrivalSteve Milo: Part 2Join VRMA’s Executive Director Mike Copps and CEO of VTrips, Steve Milo, as part two of their series continues. Learn more about Steve’s path to leadership as an association volunteer and board member at the state and national level, what drives his passion and focus on industry advocacy efforts, and what VRMA should be doing for the industry moving forward. Steve also discusses trends and hot topics he sees coming down the road, and who he hopes to see speaking at VRMA 2020. Listen now!2019-10-0343 minVRMA ArrivalSteve Milo: Part 1Join VRMA’s Executive Director Mike Copps as he chats with Steve Milo, Founder and CEO of VTrips. In part one of this series, the pair discuss Steve’s role in the industry and how he got to where he is today, his reputation as a sought-after speaker at industry events and what he gets out of his presentations, what his role and topics will be during the VRMA International Conference, and more! Listen now!2019-09-2626 minVRMA ArrivalGearing Up for the 2019 International ConferenceVRMA Executive Director Mike Copps is joined this week by Erica Klein, VRMA’s Director of Education. With the 2019 International Conference fast approaching, the two dive in and give you all the info you need on the largest global event in the vacation rental industry. Content, thought processes, narratives, networking – they cover it all! Listen to learn more about this global event and why you should be attending.2019-09-0937 minVRMA ArrivalGet Ready: Google & Vacation Rentals with Rentals United CMO Vanessa De Souza LageJoin VRMA’s Executive Director Mike Copps as he talks with Rentals United CMO Vanessa De Souza Lage. Join Mike and Vanessa as they talk Google: How is the Google world impacting the vacation rental ecosystem? They also delve into Vanessa’s role within Rentals United, what you can look forward to during upcoming VRMA events, and the ins and outs of Channel Management. Listen now!2019-08-2923 minVRMA ArrivalDriving Cultural Change: Diversity & Inclusion Initiatives with Guesty COO Vered Raviv SchwarzJoin VRMA’s Executive Director Mike Copps as he chats with Guesty COO Vered Raviv Schwarz. The pair discuss her background and role within the company, the critical role of technology in property management, Guesty’s commitment to diversity and inclusion initiatives, and how these initiatives contribute to any company’s success. Listen now to find out more! 2019-08-1433 min