Shows
Inside Chat with Valerie & AmyInside Chat Episode 90 | Your Team's Complaining About Being Busy? Let’s Talk About ItIn this episode, Amy & Valerie are tackling a common but frustrating issue in the salon, spa and aesthetics industry - your team is moaning about being busy. As a business owner, busy periods should be a sign of success, not a source of negativity. So why is your team resisting the growth you’ve worked hard to create?They break down what these complaints really mean, how to shift the mindset from overwhelm to opportunity and how to lead your team through high demand seasons with better communication, culture and expectations. If you’re tired of hearing groa...2025-07-2110 minInside Chat with Valerie & AmyInside Chat Ep 89 | I’m Happy to Delegate but My Team Won’t Take It On?You’re finally ready to step back and delegate more within your salon, spa or aesthetics business but your team doesn’t want to take it on. Whether it’s resistance, lack of confidence or just plain avoidance, this episode with Valerie & Amy breaks down what to do when your team makes delegation difficult. They share how to shift mindset, build trust and create a culture of ownership and accountability. Learn how to navigate pushback and empower your staff to step up so you can focus on growing your business with freedom and confidence.Join us every other...2025-07-0708 minInside Chat with Valerie & AmyInside Chat Ep 88 | When Procedures Aren’t Enough: Leading a Team That Still Doesn’t Get ItYou’ve created clear procedures and systems for your salon, spa or aesthetics business but some team members still aren’t following through. In this episode, Amy & Valerie dive into why having processes isn’t always enough and what to do when your staff just doesn’t seem to “get it.” Learn how to identify the root of the disconnect, improve team accountability and lead with clarity and confidence. Whether you’re dealing with resistance, lack of understanding or low engagement, this episode offers actionable coaching insights to help you strengthen your team and elevate your business culture.Join us ev...2025-06-2308 min
Inspiring Salon ProfessionalsNavigating the Salon Business with Valerie Delforge talking Leadership and GrowthAs we wrap up Season 4 of Inspiring Salon Professionals, the 100th episode serves as a reminder of the evolution of leadership in the salon industry. Joined by Valerie Delforge, we explore the dynamics between personal well-being and professional success. Valerie discusses her extensive experience with global beauty brands and how it shaped her understanding of effective leadership. We touch on the vital soft skills that differentiate a successful leader from one who merely manages. The conversation highlights the importance of self-reflection and reassessment, particularly in a post-pandemic world where many salon owners find themselves overwhelmed by the demands of...2025-06-161h 08Inside Chat with Valerie & AmyInside Chat Ep 87 | Entitled or Evolving? Understanding the Next Gen's Work MentalityIn this week’s episode, Valerie & Amy dive into the growing struggle between business owners and the younger generation entering the workplace. Are Gen Z employees entitled or are they simply setting boundaries we never felt we could? As business owners, we’re the ones left trying to bridge the gap navigating high expectations, lower tolerance for pressure and an environment that often views flexibility as a right, not a perk.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our chan...2025-06-0909 minInside Chat with Valerie & AmyInside Chat Episode 86 | Are You Micromanaging Without Realising It?In this week's episode, Valerie & Amy explore the subtle signs that you're micromanaging, especially when it's simply become your default way of working. If you’re someone who thrives on control, tries to do it all and struggles to delegate, this conversation is for you. Valerie's highly rated book, I'd Rather Do It Myself: From Micromanagement to Leadership, delves further into this topic. You can buy a copy of her book here: https://amzn.eu/d/6eaip4oJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will ans...2025-05-2610 minInside Chat with Valerie & AmyInside Chat Episode 85 | Do Your Team See You as Approachable?In this episode, Valerie & Amy are discussing what it really means to be approachable as an owner, while still maintaining professionalism and boundaries with your team. It’s all about striking the right balance, creating a supportive environment without losing leadership presence.Access the Free Download mentioned in this weeks episode: https://thedelforgegroup.podia.com/refine-your-leadership-skillsJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.2025-05-1211 minInside Chat with Valerie & AmyInside Chat Episode 84 | What To Do When an Ex Employee is Stealing Your ClientsIn today’s episode, Valerie & Amy dive into a tricky and uncomfortable topic: ex-staff members stealing clients after they’ve left your business. You’ve put in the time, the effort and the trust to grow relationships with your clients, so it’s disheartening when former employees try to take them with them when they leave. This episode gives tips what you can do to protect yourself from losing what you’ve worked so hard to build.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions...2025-04-2807 minInside Chat with Valerie & AmyInside Chat Episode 83 | Handling The Pressure of Decision MakingIn this week's episode, Valerie & Amy are diving into the reality of decision making as an owner: the pressure, the responsibility and the mindset it takes to move forward even when there’s no 'perfect' choice. Whether you're new to leadership or deep in the journey, this is a discussion exploring the human side of running a business and a reminder to ourselves that uncertainty is part of growth.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and pr...2025-04-1407 minInside Chat with Valerie & AmyInside Chat Episode 82 | Employed or Self Employed Therapists, Which Is Best For Me?In this weeks episode, Valerie and Amy break down the pros and cons of employed vs self employed therapists/stylists, ultimately discussing which path aligns best with your business.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;Book a free 30-minute consultation Are You Struggling? Sign up to our five part c...2025-03-3105 minInside Chat with Valerie & AmyInside Chat Episode 81 | Stop Ignoring Your Budget & Take Control of Your FinancesIn this video, Valerie & Amy discuss the importance of budgeting and why burying your head in the sand isn't a solution. Ignoring your finances can leave you feeling overwhelmed but getting on top of your numbers can completely transform your confidence.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;Book a free 30...2025-03-1705 minInside Chat with Valerie & AmyInside Chat Episode 80 | How to Manage Staff Holidays Without Losing Key Business DaysIn this episode, Valerie & Amy discuss navigating the challenge of staff using their holiday allowance to avoid working Saturdays, leaving you short staffed on your busiest days. They explore practical strategies to balance employee needs with business demands, set clear policies and allow for open communication to prevent scheduling headaches.As part of our Exclusive Members Group, we recently hosted a valuable Q&A style coaching call with Kingfisher Professional Services, where this exact issue came up. Their expert advice on handling holiday requests, legal considerations and creating fair policies was a game changer. Join u...2025-03-0307 minInside Chat with Valerie & AmyInside Chat Episode 79 | Surviving & Thriving in 2025: What We Make of the Year So FarWe’re back for our first episode of the year and we’re diving straight into how 2025 is shaping up so far. Valerie and Amy reflect on the highs and lows of 2024, the struggles and the key lessons we can take into this year.In January, we focused on taking control of your stock and this month we’ve been deep into financial planning, a service that’s been hugely popular among our members. If you’re feeling like you need to get on top of things like finances or stock control, now is the time to take actio...2025-02-1711 minInside Chat with Valerie & AmyInside Chat Episode 78 | Our Top Bloopers of All TimeWe've just wrapped filming for Series 8 of Inside Chat and one thing's for sure — the bloopers never disappoint! Enjoy these hilarious moments from way back in Series 1 up until now.We'll be back soon with fresh content this month, but in the meantime, catch our recent episode where we count down the top episodes of all time. • Inside Chat Ep 76 - Our Top 5 Episode... We can’t wait to officially kick off Inside Chat for 2025. Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burn...2025-02-0302 minInside Chat with Valerie & AmyInside Chat Episode 77 | Our Top 5 Episodes of All TimeSince launching Inside Chat at the start of 2023, we’ve explored a wide range of topics, diving deep into the nitty-gritty of what it’s really like to be a business owner and the challenges that come with it. These are our top 5 episodes of all time, each covering relevant and practical topics for business owners and even managers. A huge thank you to all our listeners who have been with us since the beginning and to those who’ve joined us along the way.5) Ep 41 | Why is it Important to Uphold Standards & Professionalism?4) Ep 1 | Feeling Overwh...2025-01-1311 minInside Chat with Valerie & AmyInside Chat Episode 76 | CASE STUDY: The Mystery Shop That Went Wrong… And It’s ConsequencesIn 2024, thanks to the popularity of one of our Inside Chat episodes, we launched our Mystery Shop service. In this bonus episode, listen to Valerie as she shares the story of a Mystery Shop that went wrong and the consequences that followed.If you'd like access to a written copy of this case study, along with the audio, you can download it below. Discover why we’re so passionate about Mystery Shops and how they can bring significant benefits to your business.https://www.thedelforgegroup.co.uk/mystery-shopJoin us...2025-01-0934 minInside Chat with Valerie & AmyInside Chat Episode 75 | Top Episodes of 2024And that's a wrap on 2024! What an incredible year of Inside Chat, packed with fascinating topics and thought provoking discussions. Here are our top episodes of the year! Stay tuned for brand new episodes coming soon as we gear up for another year of Inside Chat in 2025.5) Ep 52 | Minding Your Language Around Your Team4) Ep 54 | New members of my team are never working out, what am I doing wrong?3) Ep 55 | How do I launch a new brand/treatment successfully?2) Ep 58 - Mystery shops, are they worth it?1) Ep 61 - Is Age vs. Authority...2025-01-0611 minInside Chat with Valerie & AmyInside Chat Episode 74 | Merry Christmas & Thank You for an Incredible 2024As this year draws to a close, we want to wish you a Merry Christmas & a Happy New Year and extend a heartfelt thank you for being part of our wonderful community throughout 2024. It's been another amazing year of Inside Chat and we are so grateful for the all support from our viewers and listeners. Wishing you all a well deserved, restful Christmas & an incredibly successful 2025.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification...2024-12-2307 minInside Chat with Valerie & AmyInside Chat Episode 73 | How Structure Transforms Your Business Long TermIn this week’s episode, Valerie and Amy dive into the importance of having structure in your business and how to harness the unique strengths of every individual on your team. They discuss how structure brings organisation, clarity and the ability to plan for long-term success.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you ca...2024-12-1608 minInside Chat with Valerie & AmyInside Chat Episode 72 | How to Stop Doing It All & Trust Your TeamAs a business owner, it’s easy to fall into the trap of doing everything yourself. You’ve built this business from the ground up and letting go of control can often feel impossible. In this week’s episode, Valerie and Amy dive into how to shift your mindset and take actionable steps toward relying more on your team and manager. If you’ve ever asked yourself, “Why am I doing it all?”, this episode is for you. *BOOKS MENTIONED*Start With Why - Simon Sinek I'd Rather Do It Myself : From Micromanagement to Leadership - Valerie Delf...2024-12-0205 minInside Chat with Valerie & AmyInside Chat Episode 71 | Commission Success Without The CompetitionIn this week’s episode, Valerie and Amy discuss how to manage commission structures effectively, balance healthy competition and build a retail culture that empowers each team member individually. They share their tips on how to eliminate commission-based competition and create a commission plan that benefits both your business and your entire team. A great watch for salons, spas and anyone in the beauty industry looking to build a thriving, collaborative team!Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to ou...2024-11-1808 minInside Chat with Valerie & AmyInside Chat Episode 70 | Why Consistency Matters in LeadershipIn this episode, Valerie and Amy dive into one of the most crucial yet challenging aspects of effective leadership: consistency. How you show up every day, how you interact with your team, and even how your mood sets the tone for your business. But being consistent as an owner goes beyond daily routines—it requires intentional processes and procedures to make your team feel valued and motivated. Watch the discussion now to find out Valerie & Amy's thoughts.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning qu...2024-11-0406 minInside Chat with Valerie & AmyInside Chat Episode 69 | Is a Mystery Shop the Key to Front of House Improvements?In this week's episode, Valerie & Amy revisit our mystery shop case study, showcasing how it highlights key improvements for the Front of House and the overall customer journey. This complimentary case study was released to accompany the recent launch of our new Mystery Shop service, offering valuable insights into where businesses can make impactful changes, starting from the moment a client calls the business or walks through the door. Download the full case study, available as both an audio and text document, to explore actionable ways to enhance your customer experience. https://www.thedelforgegroup.co.uk/my......2024-10-2106 min
BUSINESS EN SPA ET ESTHÉTIQUE - Par Tiphaine ModesteEpisode 93 - Les secrets des centres qui cartonnent : L’Oeil de l’Expert avec Valérie DELFORGEQue se passe-t-il dans notre secteur ? Quelle est la recette de la réussite pour un Spa ou un Institut de Beauté aujourd’hui ? De quoi dépend cette réussite ? Valérie Delforge est Business Mentor à l’international. J’aime beaucoup discuter avec elle puisque vivant en Angleterre, sa vision a un temps d’avance sur ce qui se passe en France. Au programme de cet épisode : Que se passe-t-il sur notre secteur Spa Esthétique ? La définition de la réussite pour un(e) entrepreneuses du secte...2024-10-1048 minInside Chat with Valerie & AmyInside Chat Episode 68 | How Self Assessment Can Improve Your Leadership for Your Salon/Spa TeamIn this week's episode, Valerie & Amy discuss the importance of assessing your leadership skills and how it impacts your salon/spa team's performance. It's easy to spot issues in the team, but how often do we reflect on our own leadership? Our new downloadable guide, 'Refine Your Leadership Skills,' includes self-assessment tools and team feedback to help you improve and create a positive environment for your team to thrive. Download for free here: https://thedelforgegroup.podia.com/re... Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer...2024-10-0706 min
PhorestFM: Stories From the Salon FloorValerie Delforge on Breaking Free From Micromanagement (Rerun, Part 2)[298] Ever wondered which leadership style best matches your personality? Or how to lead effectively without formal management training? In the second part of the conversation with Valerie Delforge (International Business Strategy Consultant & Author), we shift our focus to the consequences and solutions to micromanagement.
More specifically, through sharing anecdotes from our own default leadership styles, we unpack the strengths and challenges associated with six main leadership profiles, explore the softer skills that build resilient leaders and provide actionable strategies to create healthier, more efficient business environments.
Parts of this conversation were originally released in December 2016...2024-09-2942 minPhorestFM: Stories From the Salon FloorValerie Delforge on Breaking Free From Micromanagement (Rerun, Part 1)[297] Drawing from themes already being discussed at the Salon Owners Summit nearly eight years ago, this part-catch-up-part-rerun episode explores the rise of micromanagement and what we can do about it.
Reconnecting with Valerie Delforge (International Business Strategy Consultant & Author) on the podcast for the first time since 2017, we spend this first part of the conversation defining micromanagement, exploring the psychological aspects of controlling behaviors and reflecting on the pandemic's impacts on salon management, all the while sprinkling in personal stories and anecdotes.
Parts of this conversation were originally released in December 2016 and October 2017 as part...2024-09-2939 minInside Chat with Valerie & AmyInside Chat Episode 67 | What is the Key to Effective Performance Management?This week, Valerie and Amy explore the crucial steps behind effective performance management. Before any formal actions like disciplinary measures, having a structured process in place is key. They’ll discuss why it’s essential to follow these steps to ensure fairness and productivity. Plus, Valerie reveals her exclusive Delforge 1,2,3 Method for performance management—an approach to handling employee performance with clarity and confidence.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you ca...2024-09-2307 minInside Chat with Valerie & AmyInside Chat Episode 66 | Why Mastering Your Online Presence is Crucial for Business Growth!In this week's episode, Valerie and Amy dive into Amy's latest obsession—Google Business! Building a strong online presence is crucial for driving your business forward, but knowing where to start can be overwhelming. From Google Business to your website, social media, and understanding how they all work together, there are so many pieces to the puzzle. Recently, we've teamed up with Local Insights, experts in enhancing business' online profiles. With their help, your business will be easily found when customers search for local services. Having the right experts on board can elevate your brand awareness and give your on...2024-09-0906 minInside Chat with Valerie & AmyInside Chat Episode 65 | The Secret to a Seamless Spa ExperienceIn this week's episode, Valerie & Amy look into how you can enhance your spa's customer journey to ensure a seamless and personalised experience for every client. From the moment they walk through the door to the time they leave, every touchpoint matters, ensuring all staff—from reception to therapists—are engaged and aligned. Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our webs...2024-08-2608 minInside Chat with Valerie & AmyInside Chat Episode 64 | The Art of Picking Your Battles with Your TeamThis week, Valerie and Amy dive into the crucial topic of prioritising team issues. It can feel overwhelming when every instance seems to demand immediate attention. Learn the what, when and how of picking your battles and discover why reacting to everything isn't always the best approach. Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where y...2024-08-1207 minInside Chat with Valerie & AmyInside Chat Episode 63 | Overwhelmed and Stuck? Navigating the Struggles of Salon/Spa Business OwnershipIn this week's episode, Valerie and Amy dive deep into the realities of feeling overwhelmed as a small business owner. They discuss practical tips on dealing with the struggles that come with running a business, especially when it feels like everything is going wrong and you don't know where to start to turn things around. They also discuss the importance of a positive mindset in overcoming entrepreneurial challenges and finding the strength to move forward. Whether you're facing entrepreneurial burnout or looking for business motivation, this episode provides valuable insights for every salon or spa entrepreneur.Join...2024-07-2907 minInside Chat with Valerie & AmyInside Chat Episode 62 | My business is thriving but I'm unsure what to do next...In this weeks episode, Valerie & Amy dive into the journey of thriving salon owners who ask, "What's next?". They discuss re-evaluating your business, which areas you should focus for continued growth and discuss strategies to enhance customer experience and services. Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30...2024-07-1507 minInside Chat with Valerie & AmyInside Chat Episode 61 | Is age vs. authority a real challenge for young salon/spa owners and managers?In this week's episode, Valerie and Amy dive into the unique challenges of leadership as young salon & spa owners and managers. They explore the dynamics of leading a team when age can be perceived as a barrier to authority and respect. This episode is packed with valuable insights on earning respect, building a strong team and effectively managing a salon despite being younger than many colleagues.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification...2024-06-1708 minInside Chat with Valerie & AmyInside Chat Episode 60 | Effective Communication Strategies for Salon ManagersJoin us in this weeks episode as we dive into the essential responsibilities of salon managers, why a well-defined structure is key and the impact of effective communication in meetings, from owners to managers and managers to their teams. Our Management to Leadership programme is designed for owners and managers, to equip you with top level management skills that put structure into your team. By focusing on self-management, soft skills and navigating difficulties, you will gain the confidence to be an effective and empowering influence on the business. It includes an online course with practical exercises, as w...2024-06-0308 minInside Chat with Valerie & AmyInside Chat Episode 59 | Mastering room occupancy, to maximise business efficiencyIn this week's discussion, Valerie and Amy delve into the intricacies of effectively analysing room occupancy within a salon/spa business and how to leverage this analysis for smoother operations. They offer a fresh perspective on business management by examining how space utilisation can be optimised and developed to enhance business performance, particularly when certain areas are under-occupied.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.2024-05-2006 minInside Chat with Valerie & AmyInside Chat Episode 58 | Mystery shops, are they worth it?Join Valerie and Amy this week as they discuss whether mystery shops are worth it. They discuss the value of mystery shops for your customer journey, online presence, service quality and their impact on overall business performance and growth strategies.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30...2024-05-0609 minInside Chat with Valerie & AmyInside Chat Episode 57 | How can owners and managers avoid complacency amongst the team?This week, Valerie & Amy discuss the difficulties of team complacency and provide actionable insights for owners | managers to tackle this to drive continuous improvement and growth within the team.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our latest free webinar - Setting Y...2024-04-2211 minInside Chat with Valerie & AmyInside Chat Episode 56 | How do I protect my cashflow?In this week's episode, Valerie and Amy dive into the importance of cultivating the right mindset for building a strong cash flow. Elevate your understanding further with our latest free webinar, designed to provide actionable guidance on navigating your targets, your team, and your business effectively. Download and watch now to gain valuable insights https://thedelforgegroup.podia.com/b6670c58-b779-4128-85e9-4a1ff64898fdJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press t...2024-04-0809 minInside Chat with Valerie & AmyInside Chat Episode 55 | How do I launch a new brand/treatment successfully?This week Valerie & Amy are discussing the secrets to successfully introducing new brands and treatments into your salon or clinic. They touch on pre-launch strategic approaches, effective team training, online marketing strategies, networking and events. Download the free guide mentioned 'How to launch a new brand, new products, new treatments in a Salon or Clinic?' here: https://www.thedelforgegroup.co.uk/brand-treatment-launchesJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you...2024-03-2511 min
The Thoughtful Entrepreneur1853 - From Micromanagement to Leadership with Valerie DelforgeIn this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO & Founder of The Delforge Group LTD, Valerie Delforge.Valerie Delforge is just the founder and CEO of The Delforge Group. She's a visionary who has carved a niche in the consulting world, guiding business owners toward exponential growth. Although rooted in the spa and beauty sector, her expertise transcends industries, offering a universal blueprint for entrepreneurial success.Valerie began her career immersed in the beauty industry, climbing the ranks to oversee spa operations for a leading corporation. Her experiences there...2024-03-1816 minInside Chat with Valerie & AmyInside Chat Episode 54 | New members of my team are never working out, what am I doing wrong?In this weeks episode, Valerie & Amy discuss the common mistakes made during the onboarding process, uncovering the mistakes you may make in integrating new team members effectively. They shares their insights on creating a welcoming environment, while setting clear expectations and performance standards.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;...2024-03-1111 minInside Chat with Valerie & AmyInside Chat Episode 53 | Creating Effective Commission Schemes For Team Engagement and ProfitabilityIn this week's episode Valerie & Amy discuss navigating commission structures that resonate with your team while aligning seamlessly with your business strategy, specifically tailored to your numbers. We also offer a free online guide, 'A Salon Owner's Guide to Commission,' where you'll gain valuable insights to set up a robust commission system for long-term team engagement and profitability of your business. https://thedelforgegroup.podia.com/salon-owner-s-guide-to-commissionJoin us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that...2024-02-2609 minInside Chat with Valerie & AmyInside Chat Episode 52 | Minding Your Language Around Your TeamThis week, Valerie and Amy delve into mindful language within your team dynamics, especially during challenging moments. Join them as they uncover the importance of steering clear of negative language and maintaining a delicate balance between transparency and positivity to keep your team motivated during quiet times.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where...2024-02-1208 minInside Chat with Valerie & AmyInside Chat Episode 51 | Exploring Rise in Costs, Price Increases and Boosting Staff Performance in 2024Join Valerie and Amy in this week's episode as they tackle the current topics of rising costs, including minimum wage and implementing price increases. They also dive into why staff performance is the key to your growth in 2024.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation 2024-01-2911 minInside Chat with Valerie & AmyInside Chat Episode 50 | I've Made A Decision That I Feel Is A Mistake, What Should I Do...?This week, Valerie and Amy delve into the topic of dealing with decisions that haven't turned out as expected. They share their valuable insights on how to maintain a positive mindset and identify solutions that can help you overcome the challenges associated with the decision.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;2024-01-1508 minInside Chat with Valerie & AmyInside Chat Episode 49 | Our 2023 Top 5 EpisodesEnjoy the highlights of our 2023 best bits! We've delved into some fascinating topics, but these episodes were the most popular among our listeners. You can listen to the full episodes on our YouTube channel or tune in to our podcast. Don't miss out on the engaging discussions and insights we have coming up in 2024 - subscribe now!5) Surviving The Economy https://www.youtube.com/watch?v=VdTadLsvs0M&t=230s or https://www.buzzsprout.com/2158591/episodes/129011254) Staff With Children https://www.youtube.com/watch?v=9toB92yJYJc&t=6s or https://www.buzzsprout.com/2158591/episodes/129175343) S...2024-01-0112 minInside Chat with Valerie & AmyInside Chat Episode 48 | Merry Christmas & A Happy New YearWishing you all a Merry Christmas and a Happy New Year! As we reflect on our first year of Inside Chat, we're grateful for the amazing support from our viewers and listeners. We can't wait to kick off another fantastic year with new and exciting content. If you have any burning questions you'd like us to answer in 2024, send them to support@thedelforgegroup.co.uk or comment below!Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that...2023-12-2504 min
The Chris Voss ShowThe Chris Voss Show Podcast – I’d Rather Do It Myself: From Micromanagement to Leadership by Valerie Delforge
I’d Rather Do It Myself: From Micromanagement to Leadership by Valerie Delforge
thedelforgegroup.co.uk
The rise of micromanagers has never been so real!
With her 30 years of experience in the Spa, beauty and hair industry, Valerie Delforge takes you on a journey to becoming the leader you deserve to be and release you from your fears of letting go by structuring you and your business.
Whether you are a micromanager or want to learn more about leadership, this book will give you the tools necessary to...2023-12-1234 minInside Chat with Valerie & AmyInside Chat Ep 47 | Why Do I Need Soft Skills For Effective Leadership?Join us in this week's episode as we continue our discussion on Valerie's upcoming book! This time, we delve into one of her favourite topics: the transformative power of soft skills in leadership. Register your interest in the book launch here : support@thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you c...2023-12-1107 minInside Chat with Valerie & AmyInside Chat Episode 46 | Valerie Unveils Leadership Secrets in Book Launch Countdown!In this weeks episode, dive into an exciting interview with Valerie, revealing the secrets of her upcoming book, 'I'd Rather Do It Myself: From Micromanagement to Leadership.' As we countdown the book launch in late December, gain valuable insights into leadership and discover the 'why' behind Valerie's journey to write this transformative book.Register your interest in the book launch here : https://www.thedelforgegroup.co.uk/#:~:text=e%3A%20support%40thedelforgegroup.co.ukJoin us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember...2023-11-2710 minInside Chat with Valerie & AmyInside Chat Episode 45 | What Are The Key Things That Put People Off Coming Back To My Business?Today Valerie & Amy unpack the reasons why clients may not return, along with their suggestions on building lasting relationships.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more a...2023-11-1310 minInside Chat with Valerie & AmyInside Chat Episode 44 | I Know I Need To Look More At My Numbers But I Don't Know Where To Begin!In this weeks episode Valerie and Amy discuss our Business Analysis coaching service designed for anyone feeling lost or wanting clarity in their business. Within this service, we provide guidance on how to build a monthly budget, we analyse your monthly business performance and dig down into the KPIs that really matter - such as individual and team profitability. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website w...2023-10-3009 minInside Chat with Valerie & AmyInside Chat Episode 43 | Should I Be Offering Treatment Packages?To Package or Not to Package: In this weeks episode Valerie and Amy discuss the pros and cons of offering packages, loyalty programs, discounts or freebies to clients.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- Find out more a...2023-10-2309 minInside Chat with Valerie & AmyInside Chat Episode 42 | I Really Struggle With Feeling Guilty No Matter What I Do...Sometimes as a business owner you may always feel an element of guilt no matter the decisions you make. In this weeks episode Valerie and Amy discuss how to manage these feelings.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission...2023-10-1611 minInside Chat with Valerie & AmyInside Chat Episode 41 | Why Is It Important To Uphold High Standards & Professionalism?In this weeks episode Valerie and Amy discuss how important it is for your team to maintain professionalism in the company of clients and the impression it can give if they don't.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission...2023-10-0912 minInside Chat with Valerie & AmyInside Chat Episode 40 | Structuring My Days Is Proving Difficult, What Do You Suggest?In this weeks episode, Valerie & Amy discuss how as a business owner, structuring your day is crucial to your success. From setting priorities to managing tasks, having a plan in place can help you stay focused and productive. With a well-structured day, you can ensure that you are making the most of your time and resources, while also avoiding burnout. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our w...2023-10-0210 minInside Chat with Valerie & AmyInside Chat Episode 39 | Why Is It Important For My Team To Trial Our Treatments?In this week's episode Valerie and Amy discuss the importance of your team understanding all of the treatments the salon/spa/clinic offers, regardless whether they are providing those treatments themselves.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - Salon Owner's Guide To Commission- F...2023-09-2511 minInside Chat with Valerie & AmyInside Chat Episode 38 | Where Do I Start When Building A Customer Journey?In this week's episode, Amy and Valerie dive deep into the significance of the client journey and how it plays a crucial role in creating a relaxing atmosphere for clients. They emphasise the importance of ensuring that clients feel comfortable and satisfied with their experience so that they are more likely to return.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you...2023-09-1811 minInside Chat with Valerie & AmyInside Chat Episode 37 | Where Should I Begin When It Comes To Strategy?We understand that strategy can sometimes feel overwhelming, especially when determining where to start and the areas to prioritise. In this weeks episode Amy & Valerie discuss the benefits of a good strategy and how our Get Strategic Quick Guide can help you begin.Buy & download the Get Strategic Quick Guide here: https://www.etsy.com/uk/listing/1521714307/get-strategic-business-strategy-planner?click_key=21cc0c591b8a418b9cbee13a0f6240b8511ef46a%3A1521714307&click_sum=6c1adab4&ref=shop_home_active_1Join us each week for a new episode of Inside Chat, where Valerie and Amy...2023-09-1109 minInside Chat with Valerie & AmyInside Chat Episode 36 | Is It Ok To Stand Still Or Do I Continually Need To Add New Treatments?Navigating the balance between implementing new ideas and staying in the present can be a challenge for spa and salon owners. In this week's episode, Valerie and Amy share valuable insights on how to approach changes and the importance of taking a pause to reflect, allowing your business to thrive in both stability and innovation.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk...2023-09-0410 minInside Chat with Valerie & AmyInside Chat Episode 35 | What Is The Power Hour?In this weeks episode Valerie and Amy discuss one of our most sought after services: The Power Hour. This is the perfect service if you are seeking advice on a particular topic and really need some guidance. It is designed to be high impact, low investment with no long term commitment required. Discover more here : https://thedelforgegroup.podia.com/po...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode....2023-08-2809 minInside Chat with Valerie & AmyInside Chat Episode 34 | How To Have Confidence When Speaking With My Team?In this episode, Valerie and Amy share valuable insights on cultivating confidence when addressing your team, aiming to inspire and motivate them. They provide expert guidance on the art of impactful communication in both one-on-one interactions and group meetings.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide...2023-08-2111 minInside Chat with Valerie & AmyInside Chat Episode 33 | The Delforge Group Business RetreatThis week Valerie and Amy discuss our upcoming exclusive three-day retreat in Jonzac, France! We have only one spot left for our Business Retreat, 13th-17th September! If you happen to be feeling burnout, overwhelmed, or simply want clarity on how to move forward in 2024, this retreat is for you. It's a chance to invest in yourself and take a step back from your busy schedule. If you are interested in booking the last spot, you can view the details of our retreat here https://www.thedelforgegroup.co.uk/business-retreats .Join us each week for a new...2023-08-1408 min
BUSINESS EN SPA ET ESTHÉTIQUE - Par Tiphaine ModesteÉpisode 32 - Le Bien-Être des Professionnels du Bien-Être - par Valérie DELFORGEDans un secteur où l’on vend du bien-être, comment se portent nos professionnels ?
À l’évidence, notre secteur est en souffrance : démissions, abandons de poste, manque de motivation, manque de performances…
Autant de signes d’alerte qui font que nous devons réinventer la collaboration au sein de nos entreprises.
Et si la Q.V.T (Qualité de Vie au Travail) était un véritable atout pour les travailleurs Spa & Esthétique ?
🎤 Valérie DELFORGE, coach-Business à l'international et chez E.S.B.E, vous en parle dans cet ép...2023-08-1056 minInside Chat with Valerie & AmyInside Chat Episode 32 | What Are Effective Strategies For Managing a Business With Multiple Locations?"In this week's episode, Valerie and Amy tackle the challenges that arise when managing multiple locations for your business, where it often feels like you are constantly fighting fires. They dive into the importance of establishing efficient systems, effective communication channels, and streamlined processes to maintain control.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30...2023-08-0711 minInside Chat with Valerie & AmyInside Chat Episode 31 | How Do I Know What I Should Be Spending On What?In this week's episode, Valerie and Amy delve into the importance of having a comprehensive understanding of your business expenses, knowing your numbers, and mastering the art of budgeting.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- F...2023-07-3112 minInside Chat with Valerie & AmyInside Chat Episode 30 | My Receptionist Is Overwhelmed, What Can I Do To Help Them?In this week's episode, Valerie and Amy delve into the crucial aspects of supporting your Receptionist/Front of House to not only guarantee a seamless and welcoming experience for all clients but also acknowledge their role as the anchor of your team. Read Amy's recent article providing valuable insights on empowering and appreciating your Receptionist/Front of House team, and discover the significant impact they can have on your overall success. https://professionalbeauty.co.uk/site...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning...2023-07-2412 minInside Chat with Valerie & AmyInside Chat Episode 29 | Should I Get A Business Partner?In this week's episode, Valerie and Amy discuss the pros and cons of having a business partner and share their insights on whether or not it's the right choice for you. Valerie and Amy draw from their own experiences as successful entrepreneurs and provide practical advice on how to find the ideal business partner and build a thriving partnership.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website...2023-07-1807 minInside Chat with Valerie & AmyInside Chat Episode 28 | Where Do I Start If I Want To Sell My Business?In this week's episode, Valerie and Amy discuss where to begin if you have decided to sell your business. Amy provides great insight into this topic after selling her multi-award-winning salon & clinic 1 year ago. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Yo...2023-07-1010 minInside Chat with Valerie & AmyInside Chat Episode 27 | Should I get a Virtual Assistant?In this week's episode, Valerie and Amy discuss whether it is beneficial to have a virtual assistant and if it can add value to your business.Read Amy's blog post that Valerie mentions here : https://professionalbeauty.co.uk/site...Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our f...2023-07-0306 minInside Chat with Valerie & AmyInside Chat Episode 26 | Christmas in JulyIn this week's episode, Valerie and Amy discuss why we need to be talking about Christmas in July even if it just feels that little bit too early.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find o...2023-06-2610 minInside Chat with Valerie & AmyInside Chat Episode 25 | My Team Don't SellValerie and Amy often get asked 'what's the point in retail? My team never sell'. In this week's episode they discuss this openly and honestly as often the responsibility lies with the manager and owner. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hu...2023-06-1912 minInside Chat with Valerie & AmyInside Chat Episode 23 | Finding Your USPIn this week's episode, Valerie and Amy discuss what you can do help you find your USP.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription 2023-06-1206 minInside Chat with Valerie & AmyInside Chat Episode 24 | Choosing BrandsIn this week's episode, Valerie and Amy discuss how to go about choosing the right brands for your salon. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Su...2023-06-1210 minInside Chat with Valerie & AmyInside Chat Episode 22 | Individual MeetingsIn this week's episode, Valerie and Amy discuss what to do when you don't feel like you manager is capable to deliver strong individual meetings. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about an...2023-06-0210 minInside Chat with Valerie & AmyInside Chat | Episode 19 - Staff WellnessIn this week's episode, Valerie and Amy discuss ways that you can make sure your staff keep well.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly S...2023-05-2509 minInside Chat with Valerie & AmyInside Chat | Episode 20 - I Can't Pay My BillsIn this week's episode, Valerie and Amy chat about how difficult it can be to find yourself in the position where you can't pay your bills and some steps you can take to prevent it. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hu...2023-05-2510 minInside Chat with Valerie & AmyInside Chat | Episode 21 - Your Ideal TargetIn this week's episode, Valerie and Amy discuss how to find the ideal target for your business.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 10 Business Mistakes That Hurt Your Bottom Line- Find out more about and join our Inside Chat Monthly Subscription 2023-05-2509 minInside Chat with Valerie & AmyInside Chat | Episode 15 - Recruiting StrugglesIn this week's episode, Valerie and Amy discuss the issue of recruitment that many business owners are facing at the moment - how to find qualified, committed staff. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Fi...2023-05-2516 minInside Chat with Valerie & AmyInside Chat | Episode 10 - Implementing LearningsIn this week's episode Valerie and Amy discuss how to actually implement what you have learnt. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our In...2023-05-2507 minInside Chat with Valerie & AmyInside Chat | Episode 11 - Where Do I Start?In this week's episode, Valerie and Amy discuss what you need to do if you find yourself opening your laptop and wondering where to start. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.2023-05-2515 minInside Chat with Valerie & AmyInside Chat | Episode 12 - I have a manager but I do it allThis week, Valerie and Amy discuss why sometimes you still feel like you're doing it all, even though you have a manager. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find ou...2023-05-2515 minInside Chat with Valerie & AmyInside Chat | Episode 13 - Procedures Aren't WorkingIn this week's episode, Valerie and Amy discuss how to follow through on the procedures you put in place by answering the question;'I put procedures in place, but my team seem to do what they want anyway?'Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our f...2023-05-2512 minInside Chat with Valerie & AmyInside Chat | Episode 18 - Comparing OurselvesIn this week's episode, Valerie and Amy talk about why comparison, why it's the thief of joy and what you can do to stop when you find yourself comparing yourself to others. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Yo...2023-05-2511 minInside Chat with Valerie & AmyInside Chat | Episode 17 - Efficient MeetingsIn this week's episode, Valerie and Amy discuss how to hold super efficient team meetings even when you're finding it difficult. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our In...2023-05-2513 minInside Chat with Valerie & AmyInside Chat | Episode 16 - Team Want More MoneyIn this week's episode, Valerie and Amy talk about how to have constructive conversations with team members that are asking for more money. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and jo...2023-05-2514 minInside Chat with Valerie & AmyInside Chat | Episode 14 - Staff With ChildrenIn this week's episode, Valerie and Amy discuss how manage members of your team that have children.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription 2023-05-2517 minInside Chat with Valerie & AmyInside Chat | Episode 9 - Finding Your VisionIn today's episode, Valerie and Amy discuss ways you can find your business's vision.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat M...2023-05-2313 minInside Chat with Valerie & AmyInside Chat | Episode 8 - Managing Sudden GrowthToday, Valerie and Amy discuss how to manage sudden growth without losing your mind!Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat M...2023-05-2312 minInside Chat with Valerie & AmyInside Chat | Episode 7 - Work vs ParentingToday, Valerie and Amy discuss their experiences of managing work while also being a mum.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside C...2023-05-2313 minInside Chat with Valerie & AmyInside Chat | Episode 6 - Surviving The EconomyToday, Valerie and Amy discuss their strategies for surviving a struggling economy. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription 2023-05-2313 minInside Chat with Valerie & AmyInside Chat | Episode 1 - BurnoutIn this week's episode, Valerie and Amy discuss what it means to be burnt out, what you can do to avoid getting there and how to pull yourself out of it.'I feel on the brink of burnout, and I'm not sure I want a business anymore'Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Be sure to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;...2023-05-2319 minInside Chat with Valerie & AmyInside Chat | Episode 2 - Unhappy TeamIn this week's episode, Valerie and Amy discuss how to tackle an unhappy team by answering this week's question;'Why do my team never seem happy?'Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business....2023-05-2312 minInside Chat with Valerie & AmyInside Chat | Episode 5 - Protecting Your MindsetToday, Valerie and Amy discuss how to protect your mind from negativity.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and join our Inside Chat Monthly Subscription 2023-05-2312 minInside Chat with Valerie & AmyInside Chat | Episode 4 - Defining SuccessIn this week's episode, Valerie and Amy discuss defining success by answering the question, 'How do I know if I am successful?'.Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Find out more about and j...2023-05-2311 minInside Chat with Valerie & AmyInside Chat | Episode 3 - Last-Minute ChangesIn this week's episode, Valerie and Amy discuss the effect that making changes last minute can have on your business. 'I make changes last minute...'Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.Head to our website www.thedelforgegroup.co.uk where you can;- Book a free 30-minute consultation - Download our free guide - 5 Ways To Stop Feeling Overwhelmed In Your Business.- Fi...2023-05-2310 min
BUSINESS EN SPA ET ESTHÉTIQUE - Par Tiphaine ModesteEpisode 4 - L’oeil de l'Expert - Interview de Valérie DelforgeBusiness Mentor à l’international depuis plus de 10 ans, Valérie Delforge était ma Coach lorsque j’étais Directrice de Spa.
C’est grâce à elle que j’ai compris l’importance du Parcours Client dans un centre, ce qu’était une véritable Procédure de Stocks mais j’ai surtout eu beaucoup de plaisir à discuter et approfondir avec elle le Leadership.
Je suis ravie de la retrouver en tant que 1ère invitée sur ce PODCAST pour nous parler de sa carrière et de son analyse sur l’évolution de la “Beauty Industry”.
Un échange riche en partage...2023-01-2628 min