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Mortgage Vault PodcastCX, automation led efficiency & other toolkits for lenders to improve market preparedness: in conversation with Jamie Cavanaugh, COO at Amerifund Home LoansIn this episode we are in conversation with Jamie Cavanaugh, COO at Amerifund Home Loans. Jamie talks about her early years in the mortgage industry & how she overturned professional odds during the 2007-08 meltdown to come back stronger & resilientShe also shares her insights on how mortgage lenders can better prepare themselves to face market uncertainties and margin compression. Taking this further, she elaborates on a detailed toolkit to help lenders achieve this very goal - this includes a strong focus on CX, operational efficiency, proactive business development & other measuresGiven the prevalent risk of m...2021-07-2927 min