Shows
The Profit Builder UnscriptedConstruction org charts that actually workLet us know what you think? Send me a note!When my client Steve’s business jumped from $2M to $5M, what should’ve felt like success quickly turned into overwhelm.Too many jobs, too many people needing him, and not enough clarity on how to get out of the weeds.At first, he thought he just needed more help. But what we uncovered was something deeper—and surprisingly easy to fix.In this episode of The Profit Builder Unscripted, I share the simple but powerful shift that helped Steve reclaim contro...2025-07-2914 minThe Profit Builder UnscriptedIs hiring worth the cost?Let us know what you think? Send me a note!“I’m slammed with work, drowning in paperwork, and stretched way too thin… but hiring help feels impossible. I just can’t afford it right now.”But what if you’re wrong?In this episode, I dive into a common but costly belief contractors hold onto—one that keeps them stuck, overwhelmed, and ultimately costs them far more money than they realize.If you’ve ever thought:“It’s faster if I just do it myself.”“Hiring someone will just add more stres...2025-07-2207 minThe Profit Builder UnscriptedWhat You Don’t Want to See Might Be Exactly What You NeedLet us know what you think? Send me a note!When profits dip or things feel off track, it’s tempting to just power through and hope things get better. But what if the very numbers you’ve been avoiding hold the key to turning it all around?In this episode of Profit Builder Unscripted, I share a powerful story of a contractor who’d been avoiding his numbers.Not because he didn’t care — but because he already assumed the story they’d tell.But once we looked at them together, ev...2025-07-1507 minThe Profit Builder UnscriptedLeading vs. Reacting — A Hard Lesson from This WeekLet us know what you think? Send me a note!If you’ve ever felt like your day is hijacked by whatever pops up in front of you: email, phone calls, job site fires — you’re not alone. I found myself in that exact place recently.And if I’m being real, it made me question: am I teaching leadership or just improving their reflexes?In this episode of Profit Builder Unscripted, I share a breakthrough moment with my team that reminded me how powerful it can be to pause and look fur...2025-07-0804 minThe Profit Builder UnscriptedWhen to Trust Your Gut as a LeaderLet us know what you think? Send me a note!Have you ever had that gut feeling something isn’t right on a job or with someone on your team? In this episode of The Profit Builder Unscripted, I share a real story about a contractor who ignored those instincts—and what happened when the truth finally came out.Learn how trusting your gut can save your business from costly mistakes, how to spot warning signs early, and why having those tough conversations sooner can protect your team and your profits.If you’ve fel...2025-06-3014 minThe Profit Builder UnscriptedThe Hidden Cost of ComparisonLet us know what you think? Send me a note!Ever sat in a room full of successful people and suddenly felt like you didn’t measure up?That happened to me this week in my mastermind group and it caught me off guard. I went from listening to others’ wins to second-guessing myself and questioning why I even showed up. Sound familiar?In this episode of The Profit Builder Unscripted, I share a powerful moment of clarity that came from a swirl of self-judgment and comparison.I’ll walk you throug...2025-06-2310 minThe Profit Builder UnscriptedProtect What You’ve Built, ContractorsLet us know what you think? Send me a note!What would happen to your business — and your family — if something happened to you tomorrow?This week on The Profit Builder Unscripted, I share a deeply personal story that shook me to my core and brought this question front and center.A longtime client and friend passed away unexpectedly. The ripple effects? His partner and wife are now navigating decisions they never anticipated.Out of that heartbreak came a powerful reminder of what too many business owners overlook: how to truly prot...2025-06-1007 min
PowerTips UnscriptedAre Your Employees Stealing From You? With Vicki Suiter – [Best of PowerTips Unscripted]
The latest statistics on fraud should be a wake-up call for every small business owner. According to a survey by HISCOX, a specialty insurance company, 80 percent of embezzlements occurred at small businesses and 30 percent involved a loss of more than $500,000.With more work is being done remotely, including paying vendors and processing payroll, you must have controls and processes in place to avoid this happening to you.In this episode, we welcome Vicki Suiter, who shares simple practices and processes to help you avoid accounting fraud and stealing in your business.Since starting S...2025-06-0526 minThe Profit Builder UnscriptedContractors, These Are the Hidden Costs of Fixing It YourselfLet us know what you think? Send me a note!If you’re like most contractors I talk to, you’re great at solving problems. It’s your superpower, and that’s exactly what might be keeping you stuck.In this episode, I share a conversation I had with a client who was struggling to carve out time to work on her business instead of constantly working in it. The challenge? She wasn’t seeing results fast enough, and that made it hard to stay motivated.What we uncovered was a simple, powerful shift in h...2025-06-0214 minThe Profit Builder UnscriptedWhy Some Builders Burn Out (and What to Do Instead)Let us know what you think? Send me a note!Do you ever feel like you're running on empty—even when you're hitting all the marks?In this episode of The Profit Builder Unscripted, I talk with Casey O'Donnell, a skilled and successful fourth-generation builder who found himself questioning if he was on the right path. Casey shares the moment he realized he was pouring energy into a business that wasn’t giving enough back—and the shift he made that changed everything.This conversation isn't about switching jobs—it’s about redefining success, f...2025-05-2732 minThe Profit Builder UnscriptedConstruction Team Accountability SystemsLet us know what you think? Send me a note!As a contractor, have you ever delegated something, assumed it was getting done… and then found out it wasn’t?That happened to me this week—and it led to a powerful reminder about what real delegation and leadership look like.In this episode of The Profit Builder Unscripted, I share a breakdown I had with my team that turned into a breakthrough in getting OUT of the weeds!But I still need systems in place that give me feedback—without microman...2025-05-2108 minThe Profit Builder UnscriptedLetting Go Without Losing ControlLet us know what you think? Send me a note!Ever tried stepping back from the day-to-day, only to watch things start slipping through the cracks?In this episode of The Profit Builder Unscripted, I talk about a question I hear from nearly every business owner at some point:“How do I stay in control without being in the middle of everything?”I’ll walk you through five steps that can help you delegate without losing traction, let go without losing control, and lead without micromanaging.These are proven...2025-05-1322 minThe Profit Builder UnscriptedStart getting paid for pre-construction services!Let us know what you think? Send me a note!Are you pouring time into project planning only to have homeowners walk away with your ideas for free? It’s time to start charging for pre-construction services!In this episode, I sit down with veteran contractor David Davidson, who shares how one change helped him stop the profit bleed — and boosted his reputation at the same time. That was a surprising benefit he’d not expected!David talks about the turning point that forced him to rethink how his company handled the front end of...2025-05-0237 minThe Profit Builder UnscriptedWhy Promises Fall ApartLet us know what you think? Send me a note!This episode is a follow-up to a story I shared recently about a broken agreement with someone I’ve known and trusted for years.But what stood out most in the aftermath wasn’t just what they did—it was what I could have done differently.In reflection, I realized that part of the problem was how the agreement was made in the first place.It reminded me of something I’ve taught for years: expectations are not the same as agree...2025-04-2517 minThe Profit Builder UnscriptedTrust: Are You Building It or Breaking It?Let us know what you think? Send me a note!Have you ever found yourself losing trust in someone simply because they didn't keep their word?This week, I had an experience that was incredibly frustrating yet truly eye-opening—and I felt strongly compelled to share it with you.Why Your Word MattersIn this episode, I dive deep into the significance and power of keeping our word, showing up on time, and following through on commitments.I candidly share my personal experience, illustrating just how quickly trust and re...2025-04-1411 minThe Profit Builder UnscriptedTrust Your Team, Free Your TimeLet us know what you think? Send me a note!Trust Your Team is the theme of this week's episode. Tune in as I share a personal breakthrough about how learning to truly trust my team has freed up valuable time in my schedule and positively impacted our business.If you've been looking for ways to step back from constant decision-making and empower your team to take more ownership, this episode is for you.This year, my goal has been for my team to take more ownership and for me to step out...2025-04-0111 minThe Profit Builder UnscriptedFrom Ordinary to Outstanding: A Surprising Customer Service StoryLet us know what you think? Send me a note!Ever had a dining experience that lingered in your mind, not for the food, but for the service?Last week, my mastermind group and I found ourselves in such a situation. We were at a simple, unassuming restaurant during our annual retreat, not expecting much beyond a decent meal.Yet, the service we received from one extraordinary young man transformed what was meant to be a routine dinner into a profound learning experience.In this episode, I delve into how this...2025-03-2410 minThe Profit Builder UnscriptedThe Way We See Others Changes EverythingLet us know what you think? Send me a note!Have you ever noticed how the way someone talks about a person can shape your whole view of them?This thought came to me again recently during a tough week with my friend Joe. Initially, his quirks really bothered me, and I found myself focusing on the negative aspects, and wanting to tell others about it.But everything changed after a conversation revealed the struggles Joe was facing, shifting my view from annoyance to empathy.It was a great reminder of...2025-03-1811 minThe Profit Builder UnscriptedWhat Parenthood Teaches About ManagementLet us know what you think? Send me a note!If you're diving into hiring or stepping into something unfamiliar, here's a little story from my life that might strike a chord.Our eldest daughter, Kari, recently became a mom. It's been eye-opening seeing her navigate this new role without a clear guide, much like how new team members might feel in a new job. It reminded me of how crucial a solid onboarding process is for helping newcomers integrate smoothly.This insight led me to refine our onboarding strategy for Jenni, our...2025-03-1006 minThe Profit Builder UnscriptedDefining Success: How Clear Agreements Boost Team OwnershipLet us know what you think? Send me a note!Tired of constantly checking in on your team to make sure things get done?That’s exactly what I helped Dortha with today. She had a job description for a new hire, but it was just a task list—not a clear agreement on results.When roles aren’t clearly defined by results, you end up micromanaging.We fixed that by creating a position agreement that outlines key deliverables, how success is measured, with clear deadlines. The result? Less chasing, more owners...2025-02-2416 minThe Profit Builder UnscriptedFinancial Control is Closer Than You Think: Why Your Business Needs an Operating BudgetLet us know what you think? Send me a note!Ever feel like you're working incredibly hard in your business, but the financial results just aren't matching your effort?It's time to ditch the guesswork!This week's episode reveals how creating and USING an operating budget will let you have more financial control, AND, peace of mind!The breakthrough?Turning financial anxieties into a clear, actionable plan for growth and profitability.Here's what you'll discover:Why you NEED an operating budget:2025-02-1717 minThe Profit Builder UnscriptedBlueprint for Your Most Profitable Year as a ContractorLet us know what you think? Send me a note!What Will Make This Your Best Year Yet?If you're like most contractors, you have big ideas for the year ahead. Maybe you want to hit a new revenue goal, hire the right people, or finally get your profits where they should be.But without a written plan, those ideas remain just that—ideas.You wouldn't start a project without a blueprint—so why leave your business success to chance? In this episode, we dive into creating the blueprint for...2025-02-1107 minThe Profit Builder UnscriptedThe Overlooked Key to Success (It’s Not What You Think!)Let us know what you think? Send me a note!We put so much energy into growing our businesses, setting goals, and making things happen.But what if I told you that one of the biggest factors in long-term success isn’t in your profit margins or project pipeline?In this week’s episode of The Profit Builder Unscripted, I had a conversation with a client that stopped me in my tracks. He had big goals for his business, but when I asked about his personal life, something was missing.That mome...2025-02-0307 minThe Profit Builder UnscriptedStop Stressing the ‘How' and Start Focusing on the 'What’Let us know what you think? Send me a note!I’m not a New Year's resolutions gal - I think they are gimmicky and often lack depth.That being said, I AM a big fan of setting an intentional vision for what we want to create.Not unlike how you start a project with a blueprint or schematic. Applying this same principle in our businesses (and lives) lets us set an outcome we intend to hit.In this episode I share…The breakthrough that happens when you stop worrying about...2025-01-2713 minThe Profit Builder UnscriptedWhy Acknowledging Wins Changes EverythingLet us know what you think? Send me a note!Do you skip over your successes and focus only on what’s next or what didn’t go right?Many of us do, but this habit can steal the joy and momentum we need to move forward.In this episode, I share a simple practice: starting the year by reflecting on your wins—big or small, personal or professional. This exercise can shift your mindset, help you see the progress you’ve overlooked, and reenergize you for what’s ahead.Celeb...2025-01-2009 minThe Profit Builder UnscriptedWhy Self-Judgment Holds You Back (And How to Stop)Let us know what you think? Send me a note!Have you ever walked away from a conversation feeling frustrated, misunderstood, or even judged?It happened to me last week. At first, I blamed the other person, but as the day unfolded, I realized the real issue wasn’t them—it was the way I was judging myself.This moment was a wake-up call. It reminded me how much our inner dialogue shapes our experiences.I learned that when we stop criticizing ourselves and let go of comparison, we create space for...2025-01-1312 minThe Profit Builder UnscriptedThe Courage to Change: An Inspiring JourneyLet us know what you think? Send me a note!In this inspiring episode, my guest Bill Englehart shares his personal journey from working under the shadow of fear to finding joy in his accomplishments.As a successful recruiter, Bill seemed to have it all—promotions, respect, and a high-performing team.Yet, he reveals that his motivation stemmed not from a love of his achievements, but from a deep-seated fear of criticism. This fear, rooted in his strict childhood experiences, drove him to excel in his career.I found Bill’s stor...2024-12-3038 minThe Profit Builder UnscriptedHow to Find Joy in the Holiday ChaosLet us know what you think? Send me a note!Ever feel like the holiday season is just a frenzy of tasks that need to be checked off?You're not alone.This year, I challenged myself to transform the holiday hustle into something truly heartfelt.During Thanksgiving, I decided to ditch the perfection playbook. What happened next was nothing short of magical—laughter, connection, and genuine moments with my family that reminded me why we celebrate these times.That awakening influenced my approach to gift-giving too. Instead of ticking na...2024-12-2309 minThe Profit Builder UnscriptedThe Secret to Making Bonuses Truly MeaningfulLet us know what you think? Send me a note!Bonuses are great, but let’s face it—sometimes they can feel like just another obligation or something employees expect.What if you could turn that bonus into something truly memorable?Imagine this: along with the bonus, you include a handwritten note. Not a generic “Thanks for your hard work,” but something specific and heartfelt like,“I appreciate how you go the extra mile to make sure clients feel informed and cared for. That effort reflects the identity we’re building as...2024-12-1610 minThe Profit Builder UnscriptedStop Avoiding Your Numbers—It’s Easier Than You Think!Let us know what you think? Send me a note!Do financial reports leave you confused or make you want to avoid them altogether?You’re not alone.Many business owners feel the same, but here’s the good news: understanding your numbers is a skill you can learn, one small step at a time.Take Aaron, a contractor who went from avoiding his numbers to using them confidently to grow his business. By consistently reviewing and asking questions, he turned his uncertainty into clarity—even when the numbers weren’t perfect...2024-12-0911 minThe Profit Builder UnscriptedReclaim Your Power: Shift Your Thinking, Change Your LifeLet us know what you think? Send me a note!Ever catch yourself in a frustrating moment, ready to blame someone else for your mood?I've been there too! In this episode, I share a personal revelation that changed everything for me: the power of shifting our thinking to transform our lives.In this episode I share a personal story about a recent conflict with my husband that led to an unexpected revelation.By digging deeper into my own thoughts and feelings, I uncovered the real source of my frustration – and it...2024-12-0211 minThe Profit Builder UnscriptedA Lesson About Letting GoLet us know what you think? Send me a note!Have you ever handed off a project, only to find yourself back in the middle of it?That was me recently—stuck in the weeds, frustrated, and unsure how I got there.The problem? I wasn’t clear about the goal, and I kept micromanaging instead of letting my team lead.In this episode, I share how I broke this cycle by redefining accountability and creating space for ownership. It’s all about asking the right questions, setting clear outcomes, and trusti...2024-11-1813 minThe Profit Builder UnscriptedBeyond the Numbers: How a Simple Tool Changed Everything for These ContractorsLet us know what you think? Send me a note!Are you a contractor struggling to consistently hit your profit goals?Feeling overwhelmed by the day-to-day challenges of running your business?You're not alone!In a recent episode of The Profit Builder Unscripted, I sat down with Susan Williams and Tessa Springer from Aesthete Painting where they shared their journey from struggling to make a consistent profit, to exceeding their profitability goals!In this interview, they share the simple tool that transformed not just their bottom line, but their...2024-11-111h 05The Profit Builder UnscriptedTurning Client Challenges into Business BreakthroughsLet us know what you think? Send me a note!In this episode, I sat down with Bill Darrah, a contractor turned coach, to dive into a powerful story of transformation. Bill shared an experience that began with a major challenge—a client conflict that forced him to take a hard look at how he ran his business. Facing this situation head-on led him to an invaluable lesson about the importance of proactive communication and clear systems.This breakthrough didn’t just change how Bill handled contracts; it transformed his entire approach to business. He disc...2024-11-0449 minThe Profit Builder UnscriptedMeetings That Matter: Finding ClarityLet us know what you think? Send me a note!Ever feel like you're juggling a million things in your business, trying to keep track of projects and team updates in your head?I totally get it. It can be overwhelming, right? I recently had this "aha" moment that I just had to share with you. It's all about the power of regular team meetings.I know, I know, meetings can sometimes feel like a drag. But hear me out!Here's the game-changer: setting up consistent meetings with your key team...2024-10-2109 minThe Profit Builder UnscriptedFrom Excuses to Action: Finding Your Path ForwardLet us know what you think? Send me a note!In this heartfelt podcast episode, Helena opens up about the struggle of self-doubt that kept her from pursuing her entrepreneurial dreams for over a decade.Many of us can relate to that nagging feeling of inadequacy—whether it’s the fear of failure or the belief that we need to have everything perfectly lined up before taking action.Helena candidly shares how she often found herself making excuses, waiting for the “right time” or the “perfect partner” to start her business, which only fueled her h...2024-10-1431 minThe Profit Builder UnscriptedExpectations vs. Agreements: A Leadership LessonLet us know what you think? Send me a note!Have you ever felt frustrated when a team member didn't follow through on a task?After recently experiencing this myself, I had an "aha" moment about why this happens and how to prevent it.Last week, I asked someone on my team to complete a task by Wednesday. When the deadline came and went without completion, I felt anxious and disappointed. As I reflected on the situation, I realized that I had made a request, but we never established a clear agreement.2024-10-0114 minThe Profit Builder UnscriptedThree Strategies Boost Construction Company ProfitsLet us know what you think? Send me a note!Do you struggle to consistently meet your financial goals? In this podcast episode, find out the 3 things I have all my clients do that make a HUGE difference in being able to not only meet but exceed their goals!In this episode I share Joe and Steve’s story of how they went from struggling to make a consistent profit in their construction business to exceeding their financial goals AND having more peace of mind.Initially overwhelmed and lacking clear objectives, they realized th...2024-09-2310 minThe Profit Builder UnscriptedBlending Fulfillment with Professional SuccessLet us know what you think? Send me a note!I just had a really meaningful chat with my old friend Robert Pleasants on the podcast, and it brought up something that might resonate with you, too.We dug into how sometimes, life demands that we balance our professional drive with our personal happiness—a challenge I know we all face as some point as a business owner.Robert recounted a turning point back in '94, a deep conversation with his wife that pushed him to reevaluate his approach to work and life....2024-09-1036 minThe Profit Builder UnscriptedLetting Go of Perfect: Moving Forward with CourageLet us know what you think? Send me a note!I had a great conversation with my friend Ann Sheybani, a brilliant book writing coach, about how we often hold ourselves back because we think everything needs to be perfect before we take the next step.Ann told this story about how she finally realized that waiting for perfection was just another way of staying stuck.Instead of letting that fear keep her from moving forward, she learned to simplify things and take action, even when it felt messy or unfinished....2024-09-0234 min
Roofer Growth HacksRoofer Growth Hacks - Season 1 Episode 46 - Roofers Are Not Firefighters with Vicki SuiterYou’re in the service industry, you didn’t sign up to be a firefighter! Today, we are joined by the CEO and President of Suiter Business Builders, Vicki Suiter! Vicki is a veteran in the service industry and has helped many small business owners for over 30 years! Vicki shares mechanisms for Roofers to implement with their teams to grow faster and get owners out of the day-to-day operations. If listeners want to dive deeper, Vicki is also the author of The Profit Bleed, which teaches contractors about margins to save their businesses!
We know you will get...2024-08-3031 minRoofer Growth HacksRoofer Growth Hacks - Season 1 Episode 46 - Roofers Are Not Firefighters with Vicki SuiterYou’re in the service industry, you didn’t sign up to be a firefighter! Today, we are joined by the CEO and President of Suiter Business Builders, Vicki Suiter! Vicki is a veteran in the service industry and has helped many small business owners for over 30 years! Vicki shares mechanisms for Roofers to implement with their teams to grow faster and get owners out of the day-to-day operations. If listeners want to dive deeper, Vicki is also the author of The Profit Bleed, which teaches contractors about margins to save their businesses!
We know you will get...2024-08-3031 minThe Profit Builder UnscriptedWords That Shape Us: Insights from The Four AgreementsLet us know what you think? Send me a note!I just wrapped up another episode of The Profit Builder Unscripted, and I can't wait to share it with you!This time, we're diving into something that's been on my mind a lot lately: How Our Thoughts Shape Our Lives.Ever catch yourself with that little critic in your head telling you you're not enough?Yeah, me too!This episode, I explore how these inner voices affect everything from our self-esteem to our relationships and achievements.2024-08-2609 minThe Profit Builder UnscriptedBeyond words…sharing the human side of construction leadershipLet us know what you think? Send me a note!I'm super excited to share with you a special episode of our podcast. I sat down with my long-time associate, Dortha, to chat about why I made the switch from blogging to podcasting and what has changed in me as a result.It's been quite a journey, and I wanted to give you all a peek behind the curtain where Dortha and I talk about…Why listening to your gut instinct can lead to amazing opportunities, even if it's scary at first.How podcasting al...2024-08-2018 minThe Profit Builder UnscriptedContractor Shares his Leadership SecretsLet us know what you think? Send me a note!Resources: Want to increase your profitability? Grab my book “The Profit Bleed.“ Looking to grow your construction business? Check out our exclusive group "The Contractors Collective.” Want employees to take more ownership? Check out our course - “Build Your Dream Team.” Are you struggling to hire the right people? Check out our “Contractors Hiring Blueprint” course. Connect with Vicki on social media:2024-08-0524 minThe Profit Builder UnscriptedHow to Stop MicromanagingLet us know what you think? Send me a note!During our recent podcast production, I noticed an issue arising and instinctively wanted to micromanage my team's response. Thankfully, I recognized this impulse and chose a different approach.Our latest episode, "How to Stop Micromanaging," explores how this shift in my mindset led to an unexpected outcome. Not only did we find a superior solution, but it also shifted my leadership approach.Join us to discover practical strategies for overcoming micromanagement tendencies. This simple yet powerful change can revolutionize your leadership effectiveness.2024-07-2908 minThe Profit Builder UnscriptedResult vs. Task - Your Key to FreedomLet us know what you think? Send me a note!Ever felt lost as a manager, focusing too much on tasks instead of results?You're not alone. In this episode of "Results vs. Tasks - Your Key to Freedom," I share my journey from being a micromanager to a results-focused leader.This change made a big difference in my work and life! I'll talk about the problems I faced at first and how a key conversation helped me see leadership differently.You'll hear about how I changed my approach with my...2024-07-2318 minThe Profit Builder Unscriptedjob hand-off process that worksLet us know what you think? Send me a note!Struggling with inconsistent project results? Greg Rehm from Liberty Hill Construction reveals the game-changing solution: an effective job hand-off process. In this must-listen podcast episode, Greg shares how focusing on job handoffs transformed his company, leading to:Improved project consistencyEnhanced employee accountabilityIncreased productivity.Discover the strategies that empowered Greg's team to take ownership of their work and deliver superior outcomes. Learn how to implement this powerful process in your own organization.Plus, don't miss out on the FREE handoff process template Greg has...2024-07-1546 min